Zyxel NWA5123-AC, WAC6502D-E, WAC6553D-E, WAC6552D-S, WAC6503D-S User Manual

...
User’s Guide

NWA/WAC Series

802.11 a/b/g/n/ac Unified Access Point
Default Login Details
LAN IP Address DHCP-assigned
OR
User Name admin
Password 1234
Version 5.40 Edition 1, 12/2018
Copyright © 2018 Zyxel Communications Corporation
IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE.
This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.
Related Documentation
• Quick Start Guide The Quick Start Guide shows how to connect the NWA/WAC and access the Web Configurator.
• CLI Reference Guide The CLI Reference Guide explains how to use the Command-Line Interface (CLI) and CLI commands
to configure the NWA/WAC.
Note: It is recommended you use the Web Configurator to configure the NWA/WAC.
• Web Configurator Online Help Click the help icon in any screen for help in configuring that screen and supplementary information.
• More Information Go to support.zyxel.com to find other information on the NWA/WAC
.
NWA / WAC Series User’s Guide
2

Document Conventions

Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
• All models in this series may be referred to as the “NWA/WAC” in this guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Configuration > Network > IP Setting means you first click Configuration in the navigation panel, then the Network sub menu and finally the IP Setting tab to get to that screen.
Icons Used in Figures
Figures in this guide may use the following generic icons. The NWA/WAC icon is not an exact representation of your device.
NWA/WAC Router Switch Internet
Server Desktop Laptop AP Controller
NWA / WAC Series User’s Guide
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Contents Overview

Contents Overview
User’s Guide ..................................................................................................................................... 12
Introduction ........................................................................................................................................... 13
The Web Configurator ......................................................................................................................... 30
Setup Wizard ......................................................................................................................................... 42
Technical Reference ....................................................................................................................... 48
Dashboard ............................................................................................................................................ 49
Monitor ................................................................................................................................................... 55
Network .................................................................................................................................................. 70
Wireless ................................................................................................................................................... 80
Bluetooth ............................................................................................................................................... 93
User ......................................................................................................................................................... 96
AP Profile .............................................................................................................................................. 103
MON Profile ......................................................................................................................................... 123
WDS Profile ........................................................................................................................................... 127
Certificates .......................................................................................................................................... 129
System .................................................................................................................................................. 145
Log and Report ................................................................................................................................... 170
File Manager ....................................................................................................................................... 182
Diagnostics .......................................................................................................................................... 193
LEDs ...................................................................................................................................................... 195
Antenna Switch .................................................................................................................................. 197
Reboot ................................................................................................................................................. 199
Shutdown ............................................................................................................................................. 200
Troubleshooting .................................................................................................................................. 201
NWA / WAC Series User’s Guide
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Table of Contents

Table of Contents
Document Conventions ..................................................................................................................... 3
Contents Overview ............................................................................................................................ 4
Table of Contents................................................................................................................................ 5
Part I: User’s Guide.......................................................................................... 12
Chapter 1
Introduction....................................................................................................................................... 13
1.1 Overview ........................................................................................................................................ 13
1.1.1 Management Mode ............................................................................................................. 15
1.1.2 MBSSID .................................................................................................................................... 17
1.1.3 Dual-Radio ............................................................................................................................. 18
1.1.4 Root AP ................................................................................................................................... 19
1.1.5 Repeater ................................................................................................................................ 20
1.2 Ways to Manage the NWA/WAC .................................................................................................21
1.3 Good Habits for Managing the NWA/WAC ................................................................................ 21
1.4 LEDs .................................................................................................................................................. 21
1.4.1 WAC6502D-E, WAC6502D-S, and WAC6503D-S ................................................................ 22
1.4.2 WAC6103D-I ........................................................................................................................... 23
1.4.3 NWA5123-AC ......................................................................................................................... 25
1.4.4 WAC5302D-S .......................................................................................................................... 25
1.4.5 NWA5123-AC HD and WAC6303D-S ................................................................................... 27
1.5 Starting and Stopping the NWA/WAC ......................................................................................... 28
1.6 Grounding (WAC6552D-S and WAC6553D-E) ............................................................................. 28
Chapter 2
The Web Configurator....................................................................................................................... 30
2.1 Overview ......................................................................................................................................... 30
2.2 Accessing the Web Configurator ................................................................................................. 30
2.3 Navigating the Web Configurator ............................................................................................... 32
2.3.1 Title Bar ................................................................................................................................... 33
2.3.2 Navigation Panel .................................................................................................................. 36
2.3.3 Warning Messages ................................................................................................................ 39
2.3.4 Tables and Lists ...................................................................................................................... 39
Chapter 3
Setup Wizard...................................................................................................................................... 42
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Table of Contents
3.1 Accessing the Wizard ..................................................................................................................... 42
3.2 Using the Wizard ............................................................................................................................. 42
3.2.1 Step 1 Time Settings .............................................................................................................. 42
3.2.2 Step 2 Password and Uplink Connection ........................................................................... 43
3.2.3 Step 3 Radio ......................................................................................................................... 44
3.2.4 Step 4 SSID ............................................................................................................................. 45
3.2.5 Summary ............................................................................................................................... 47
Part II: Technical Reference........................................................................... 48
Chapter 4
Dashboard......................................................................................................................................... 49
4.1 Overview ......................................................................................................................................... 49
4.1.1 What You Can Do in this Chapter ....................................................................................... 49
4.2 Dashboard ...................................................................................................................................... 49
4.2.1 CPU Usage ............................................................................................................................. 52
4.2.2 Memory Usage ...................................................................................................................... 53
Chapter 5
Monitor............................................................................................................................................... 55
5.1 Overview ......................................................................................................................................... 55
5.1.1 What You Can Do in this Chapter ....................................................................................... 55
5.2 What You Need to Know ............................................................................................................... 55
5.3 Network Status ................................................................................................................................ 56
5.3.1 Port Statistics Graph .............................................................................................................. 57
5.4 Radio List ........................................................................................................................................ 58
5.4.1 AP Mode Radio Information ................................................................................................60
5.5 Station List ....................................................................................................................................... 62
5.6 WDS Link Info ................................................................................................................................... 63
5.7 Detected Device ........................................................................................................................... 64
5.8 View Log .......................................................................................................................................... 67
Chapter 6
Network.............................................................................................................................................. 70
6.1 Overview ......................................................................................................................................... 70
6.1.1 Management Mode ............................................................................................................. 70
6.1.2 What You Can Do in this Chapter ....................................................................................... 72
6.2 IP Setting ......................................................................................................................................... 73
6.3 VLAN ................................................................................................................................................ 74
6.4 AC (AP Controller) Discovery ........................................................................................................ 77
6.5 NCC Discovery ................................................................................................................................ 78
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Table of Contents
Chapter 7
Wireless.............................................................................................................................................. 80
7.1 Overview ......................................................................................................................................... 80
7.1.1 What You Can Do in this Chapter ....................................................................................... 80
7.1.2 What You Need to Know ..................................................................................................... 81
7.2 AP Management ............................................................................................................................ 81
7.3 Rogue AP ......................................................................................................................................... 84
7.3.1 Add/Edit Rogue/Friendly List ................................................................................................ 86
7.4 Load Balancing .............................................................................................................................. 87
7.4.1 Disassociating and Delaying Connections ........................................................................ 89
7.5 DCS .................................................................................................................................................. 90
7.6 Technical Reference ...................................................................................................................... 90
Chapter 8
Bluetooth............................................................................................................................................ 93
8.1 Overview ......................................................................................................................................... 93
8.1.1 What You Need To Know ..................................................................................................... 93
8.2 Bluetooth Advertising Settings ....................................................................................................... 93
8.2.1 Edit Advertising Settings ....................................................................................................... 94
Chapter 9
User..................................................................................................................................................... 96
9.1 Overview ......................................................................................................................................... 96
9.1.1 What You Can Do in this Chapter ....................................................................................... 96
9.1.2 What You Need To Know ..................................................................................................... 96
9.2 User Summary .................................................................................................................................. 97
9.2.1 Add/Edit User ......................................................................................................................... 97
9.3 Setting ............................................................................................................................................. 99
9.3.1 Edit User Authentication Timeout Settings ........................................................................ 101
Chapter 10
AP Profile.......................................................................................................................................... 103
10.1 Overview ..................................................................................................................................... 103
10.1.1 What You Can Do in this Chapter ................................................................................... 103
10.1.2 What You Need To Know ................................................................................................. 103
10.2 Radio ............................................................................................................................................ 104
10.2.1 Add/Edit Radio Profile ...................................................................................................... 105
10.3 SSID .............................................................................................................................................. 110
10.3.1 SSID List ............................................................................................................................... 110
10.3.2 Add/Edit SSID Profile ......................................................................................................... 111
10.4 Security List .................................................................................................................................. 114
10.4.1 Add/Edit Security Profile ................................................................................................... 115
10.5 MAC Filter List .............................................................................................................................. 119
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Table of Contents
10.5.1 Add/Edit MAC Filter Profile ............................................................................................... 119
10.6 Layer-2 Isolation List .................................................................................................................... 120
10.6.1 Add/Edit Layer-2 Isolation Profile .................................................................................... 122
Chapter 11
MON Profile...................................................................................................................................... 123
11.1 Overview ..................................................................................................................................... 123
11.1.1 What You Can Do in this Chapter ................................................................................... 123
11.2 MON Profile ................................................................................................................................. 123
11.2.1 Add/Edit MON Profile ....................................................................................................... 124
11.3 Technical Reference .................................................................................................................. 125
Chapter 12
WDS Profile....................................................................................................................................... 127
12.1 Overview ..................................................................................................................................... 127
12.1.1 What You Can Do in this Chapter ................................................................................... 127
12.2 WDS Profile ................................................................................................................................... 127
12.2.1 Add/Edit WDS Profile ........................................................................................................ 128
Chapter 13
Certificates ...................................................................................................................................... 129
13.1 Overview ..................................................................................................................................... 129
13.1.1 What You Can Do in this Chapter ................................................................................... 129
13.1.2 What You Need to Know ................................................................................................. 129
13.1.3 Verifying a Certificate ...................................................................................................... 131
13.2 My Certificates ........................................................................................................................... 132
13.2.1 Add My Certificates .......................................................................................................... 133
13.2.2 Edit My Certificates ........................................................................................................... 135
13.2.3 Import Certificates ........................................................................................................... 138
13.3 Trusted Certificates ..................................................................................................................... 139
13.3.1 Edit Trusted Certificates .................................................................................................... 140
13.3.2 Import Trusted Certificates ............................................................................................... 143
13.4 Technical Reference .................................................................................................................. 144
Chapter 14
System.............................................................................................................................................. 145
14.1 Overview ..................................................................................................................................... 145
14.1.1 What You Can Do in this Chapter ................................................................................... 145
14.2 Host Name ................................................................................................................................... 145
14.3 Date and Time ........................................................................................................................... 146
14.3.1 Pre-defined NTP Time Servers List ..................................................................................... 149
14.3.2 Time Server Synchronization ............................................................................................ 149
14.4 WWW Overview .......................................................................................................................... 150
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Table of Contents
14.4.1 Service Access Limitations ............................................................................................... 150
14.4.2 System Timeout .................................................................................................................. 150
14.4.3 HTTPS ................................................................................................................................... 151
14.4.4 Configuring WWW Service Control ................................................................................. 151
14.4.5 HTTPS Example ................................................................................................................... 152
14.5 SSH ............................................................................................................................................. 160
14.5.1 How SSH Works .................................................................................................................. 160
14.5.2 SSH Implementation on the NWA/WAC ......................................................................... 161
14.5.3 Requirements for Using SSH .............................................................................................. 162
14.5.4 Configuring SSH ................................................................................................................. 162
14.5.5 Examples of Secure Telnet Using SSH .............................................................................. 162
14.6 Telnet ........................................................................................................................................... 164
14.7 FTP ................................................................................................................................................ 164
14.8 SNMP ........................................................................................................................................... 165
14.8.1 Supported MIBs ................................................................................................................. 166
14.8.2 SNMP Traps ......................................................................................................................... 167
14.8.3 Configuring SNMP ............................................................................................................. 167
14.8.4 Adding or Editing an SNMPv3 User Profile ...................................................................... 168
Chapter 15
Log and Report................................................................................................................................ 170
15.1 Overview ..................................................................................................................................... 170
15.1.1 What You Can Do In this Chapter ................................................................................... 170
15.2 Email Daily Report ....................................................................................................................... 170
15.3 Log Setting .................................................................................................................................. 172
15.3.1 Log Setting Screen ............................................................................................................ 173
15.3.2 Edit System Log Settings .................................................................................................. 174
15.3.3 Edit Remote Server ........................................................................................................... 178
15.3.4 Active Log Summary ....................................................................................................... 179
Chapter 16
File Manager ................................................................................................................................... 182
16.1 Overview ..................................................................................................................................... 182
16.1.1 What You Can Do in this Chapter ................................................................................... 182
16.1.2 What you Need to Know .................................................................................................. 182
16.2 Configuration File ....................................................................................................................... 183
16.2.1 Example of Configuration File Download Using FTP ...................................................... 187
16.3 Firmware Package .................................................................................................................... 188
16.3.1 Example of Firmware Upload Using FTP .......................................................................... 189
16.4 Shell Script ................................................................................................................................... 190
Chapter 17
Diagnostics...................................................................................................................................... 193
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Table of Contents
17.1 Overview ..................................................................................................................................... 193
17.1.1 What You Can Do in this Chapter ................................................................................... 193
17.2 Diagnostics .................................................................................................................................. 193
Chapter 18
LEDs .................................................................................................................................................. 195
18.1 Overview ..................................................................................................................................... 195
18.1.1 What You Can Do in this Chapter ................................................................................... 195
18.2 Suppression Screen .................................................................................................................. 195
18.3 Locator Screen .......................................................................................................................... 196
Chapter 19
Antenna Switch............................................................................................................................... 197
19.1 Overview ..................................................................................................................................... 197
19.1.1 What You Need To Know ................................................................................................. 197
19.2 Antenna Switch Screen ............................................................................................................. 197
Chapter 20
Reboot.............................................................................................................................................. 199
20.1 Overview ..................................................................................................................................... 199
20.1.1 What You Need To Know ................................................................................................. 199
20.2 Reboot ......................................................................................................................................... 199
Chapter 21
Shutdown......................................................................................................................................... 200
21.1 Overview ..................................................................................................................................... 200
21.1.1 What You Need To Know ................................................................................................. 200
21.2 Shutdown ..................................................................................................................................... 200
Chapter 22
Troubleshooting............................................................................................................................... 201
22.1 Overview ..................................................................................................................................... 201
22.2 Power, Hardware Connections, and LED ................................................................................ 201
22.3 NWA/WAC Access and Login ................................................................................................... 202
22.4 Internet Access ........................................................................................................................... 203
22.5 Wireless Connections ................................................................................................................. 204
22.6 Resetting the NWA/WAC ........................................................................................................... 209
22.7 Getting More Troubleshooting Help ......................................................................................... 210
Appendix A Importing Certificates ............................................................................................... 211
Appendix B IPv6............................................................................................................................... 224
Appendix C Customer Support ..................................................................................................... 232
NWA / WAC Series User’s Guide
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Table of Contents
Appendix D Legal Information ...................................................................................................... 238
Index................................................................................................................................................ 249
NWA / WAC Series User’s Guide
11
PART I

User’s Guide

12

1.1 Overview

This User’s Guide covers the following models: NWA5123-AC, NWA5123-AC HD, WAC5302D-S, WAC6103D-I, WAC6303D-S, WAC6502D-E, WAC6502D-S, WAC6503D-S, WAC6552D-S, and WAC6553D-E. Your NWA/WAC is a wireless AP (Access Point). It extends the range of your existing wired network without additional wiring, providing easy network access to mobile users.
Note: You can only update the firmware to version 5.10 on the NWA5121-N, NWA5121-NI,
NWA5123-NI and NWA5301-NJ, but these APs can still be managed by the Zyxel NXC running with firmware v5.20 or later. See the NWA/WAC series User’s Guide v5.10 for their features and configurations.
Table 1 NWA5000/WAC5000/WAC6000 Series Comparison Table
FEATURES NWA5123-AC
Supported Wireless Standards
Supported Frequency Bands
Available Security Modes
Number of SSID Profiles 64 64 64 64 64
Number of Wireless Radios
Monitor Mode & Rogue APs Containment
Rogue APs Detection Yes Yes Yes Yes Yes
WDS (Wireless Distribution System) ­Root AP & Repeater Modes
Tunnel Forwarding Mode
Layer-2 Isolation Yes Yes Yes Yes Yes
Power Detection No No Yes No Yes
External Antennas No No No No No
Internal Antennas Yes Yes Yes Yes Yes
CHAPTER 1

Introduction

NWA5123-AC
HD
IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n
IEEE 802.11ac
2.4 GHz 5 GHz
None
WEP
WPA2
WPA2-MIX WPA2-PSK
WPA2-PSK-MIX
22 222
Yes No No Yes No
Yes No No Yes No
No No No Yes Yes
IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n
IEEE 802.11ac
2.4 GHz 5 GHz
None
WEP
WPA2
WPA2-MIX WPA2-PSK
WPA2-PSK-MIX
WAC5302D-S WAC6103D-I WAC6303D-S
IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n
IEEE 802.11ac
2.4 GHz 5 GHz
None
WEP
WPA2
WPA2-MIX WPA2-PSK
WPA2-PSK-MIX
IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n
IEEE 802.11ac
2.4 GHz 5 GHz
None
WEP
WPA2
WPA2-MIX WPA2-PSK
WPA2-PSK-MIX
IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n
IEEE 802.11ac
2.4 GHz 5 GHz
None
WEP
WPA2
WPA2-MIX WPA2-PSK
WPA2-PSK-MIX
NWA / WAC Series User’s Guide
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Chapter 1 Introduction
Table 1 NWA5000/WAC5000/WAC6000 Series Comparison Table
FEATURES NWA5123-AC
Antenna Switch No No No Yes No
LED Locator No Yes No Yes Yes
CAPWAP Management Mode
AC (AP Controller) Discovery
Tri-Mode No Yes No No Yes
NCC Discovery No Yes No No Yes
802.11r Fast Roaming Support in Managed AP Mode
802.11k/v Assisted Roaming
Bluetooth Low Energy (BLE)
Maximum number of log messages
Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes
No No Yes No Yes
512 event logs or 1024 debug
logs
NWA5123-AC
HD
512 event logs
or 1024 debug
logs
WAC5302D-S WAC6103D-I WAC6303D-S
256 event logs
or 1 debug logs
512 event logs or 1024 debug
logs
512 event logs or 1024 debug
logs
Table 2 WAC6500 Series Comparison Table
FEATURES WAC6502D-E WAC6502D-S WAC6503D-S WAC6552D-S WAC6553D-E
Supported Wireless Standards
Supported Frequency Bands
Available Security Modes
Number of SSID Profiles 64 64 64 64 64
Number of Wireless Radios
Monitor Mode & Rogue APs Containment
Rogue APs Detection Yes Yes Yes Yes Yes
WDS (Wireless Distribution System) ­Root AP & Repeater Modes
Tunnel Forwarding Mode
Layer-2 Isolation Yes Yes Yes Yes Yes
Power Detection Yes Yes Yes Yes Yes
External Antennas Yes No No No Yes
Internal Antennas No Yes Yes Yes No
IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n
IEEE 802.11ac
2.4 GHz 5 GHz
None
WEP
WPA2
WPA2-MIX WPA2-PSK
WPA2-PSK-MIX
22222
Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes
IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n
IEEE 802.11ac
2.4 GHz 5 GHz
None
WEP
WPA2
WPA2-MIX WPA2-PSK
WPA2-PSK-MIX
IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n
IEEE 802.11ac
2.4 GHz 5 GHz
None
WEP
WPA2 WPA2-MIX WPA2-PSK
WPA2-PSK-MIX
IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n
IEEE 802.11ac
2.4 GHz 5 GHz
None
WEP
WPA2 WPA2-MIX WPA2-PSK
WPA2-PSK-MIX
IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11n
IEEE 802.11ac
2.4 GHz 5 GHz
None
WEP
WPA2 WPA2-MIX WPA2-PSK
WPA2-PSK-MIX
NWA / WAC Series User’s Guide
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Chapter 1 Introduction
Table 2 WAC6500 Series Comparison Table
FEATURES WAC6502D-E WAC6502D-S WAC6503D-S WAC6552D-S WAC6553D-E
Antenna Switch No No No No No
LED Locator Yes Yes Yes Yes Yes
CAPWAP Management Mode
AC (AP Controller) Discovery
Tri-Mode No No No No No
NCC Discovery No No No No No
802.11r Fast Roaming Support in Managed AP Mode
802.11k/v Assisted Roaming
Bluetooth Low Energy (BLE)
Maximum number of log messages
Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes
No No No No No
512 event logs or 1024 debug logs
You can set the NWA/WAC to operate in either standalone AP or CAPWAP management mode. When the NWA/WAC is in standalone AP mode, it can serve as a normal AP, as an RF monitor to search for rouge APs to help eliminate network threats (if it supports monitor mode and rogue APs detection/ containment), or even as a root AP or a wireless repeater to establish wireless links with other APs in a WDS (Wireless Distribution System). A WDS is a wireless connection between two or more APs.
Your NWA/WAC’s business-class reliability, SMB features, and centralized wireless management make it ideally suited for advanced service delivery in mission-critical networks. It uses Multiple BSSID and VLAN to provide simultaneous independent virtual APs. Additionally, innovations in roaming technology and QoS features eliminate voice call disruptions.
The NWA/WAC controls network access with Media Access Control (MAC) address filtering, and rogue Access Point (AP) detection. It also provides a high level of network traffic security, supporting IEEE
802.1x, Wi-Fi Protected Access 2 and Wired Equivalent Privacy (WEP) data encryption.
Your NWA/WAC is easy to install, configure and use. The embedded Web-based configurator enables simple, straightforward management and maintenance. See the Quick Start Guide for how to make hardware connections.
1.1.1 Management Mode
The NWA/WAC is a unified AP and can work either in standalone AP mode or in CAPWAP management mode.
CAPWAP Management
If the NWA/WAC that supports CAPWAP (see Section 6.1.1 on page 70) and a Zyxel AP controller, such as the NXC2500 or NXC5500, are in the same subnet, it will be managed by the controller automatically.
An AP controller uses Control And Provisioning of Wireless Access Points (CAPWAP, see RFC 5415) to discover and configure multiple managed APs.
NWA / WAC Series User’s Guide
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Chapter 1 Introduction
To set the NWA/WAC to be managed by an AP controller in a different subnet or change between management modes, use the AC (AP Controller) Discovery screen (see Section 6.4 on page 77).
Table 3 NWA/WAC Management Mode Comparison
MANAGEMENT MODE DEFAULT IP ADDRESS UPLOAD FIRMWARE VIA
Standalone AP Dynamic or
Static (192.168.1.2)
CAPWAP Management Dynamic AP Controller using CAPWAP, or FTP
When the NWA/WAC is in standalone AP mode and connects to a DHCP server, it uses the IP address assigned by the DHCP server. Otherwise, the NWA/WAC uses the default static management IP address (192.168.1.2). You can use the AC Discovery screen to have the NWA/WAC work as a CAPWAP managed AP.
When the NWA/WAC is in CAPWAP management mode, it acts as a DHCP client and obtains an IP address from the AP controller. It can be configured ONLY by the AP controller. To change the NWA/ WAC back to standalone AP mode, use the Reset button to restore the default configuration. Alternatively, you need to check the AP controller for the NWA/WAC’s IP address and use FTP to upload the default configuration file at conf/system-default.conf to the NWA/WAC and reboot the device.
Built-in Web Configurator or FTP
Tri-Mode
The NWA/WAC that supports tri-mode runs in flex mode by default. It can be set to work in standalone AP mode, CAPWAP management mode or Nebula cloud management mode.
• Flex mode: The default mode with AC discovery and/or NCC discovery enabled. Before connecting to an AP controller or registering with NCC, the NWA/WAC is acting as a regular AP.
• Standalone AP mode: Similar to flex mode but AC discovery and NCC discovery are disabled. The NWA/WAC can only be configured using its built-in web configurator.
• CAPWAP management mode: AC discovery is enabled, and the NWA/WAC is connected to and managed by an AP controller.
• Cloud management mode: NCC discovery is enabled, and the NWA/WAC is registered to an organization/site at the NCC.
Note: When the NWA/WAC is being managed by a Zyxel AP controller (the NXC), you can
use the Nebula button from the NXC web configurator to change the NWA/WAC to cloud management mode immediately.
Note: It is highly recommended that you register the NWA/WAC with the NCC before pressing
the Nebula button to change its management mode.
To turn the NWA/WAC back to flex mode,
• When the NWA/WAC is in standalone AP mode, log into its web configurator and turn on AC and/or NCC discovery or use the reset button to reset the NWA/WAC to its factory default settings.
• When the NWA/WAC is in CAPWAP management mode, use the reset button to reset the NWA/WAC to its factory default settings.
• When the NWA/WAC is in cloud management mode, unregister the NWA/WAC to remove it from the NCC organization/site.
NWA / WAC Series User’s Guide
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Chapter 1 Introduction
Note: If the NWA/WAC is set to cloud management mode using the Nebula button from the
connected NXC’s web configurator, the NWA/WAC will always stay in this mode even though it is not registered with the NCC. To switch the NWA/WAC from cloud management mode to flex mode, you need to register and then unregister it from the NCC or press the NWA/WAC’s reset button to restore the default configuration.
CAPWAP Management Mode
1.1.2 MBSSID
A Basic Service Set (BSS) is the set of devices forming a single wireless network (usually an access point and one or more wireless clients). The Service Set IDentifier (SSID) is the name of a BSS. In Multiple BSS (MBSSID) mode, the NWA/WAC provides multiple virtual APs, each forming its own BSS and using its own individual SSID profile.
You can configure multiple SSID profiles, and have all of them active at any one time.
Reset to Default
Received Response to AC Discovery
Mode change via Web GUI
Flex Mode
Unregistered from NCC or Reset
Cloud Management Mode
AC/NCC Discovery Disabled
AC/NCC Discovery Enabled
Connected to Internet Registered with NCC
Standalone AP Mode
You can assign different wireless and security settings to each SSID profile. This allows you to compartmentalize groups of users, set varying access privileges, and prioritize network traffic to and from certain BSSs.
To the wireless clients in the network, each SSID appears to be a different access point. As in any wireless network, clients can associate only with the SSIDs for which they have the correct security settings.
For example, you might want to set up a wireless network in your office where Internet telephony (VoIP) users have priority. You also want a regular wireless network for standard users, as well as a ‘guest’ wireless network for visitors. In the following figure, VoIP_SSID users have QoS priority, SSID01 is the wireless network for standard users, and Guest_SSID is the wireless network for guest users. In this example, the guest user is forbidden access to the wired Land Area Network (LAN) behind the AP and can access only the Internet.
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Figure 1 Multiple BSSs
Chapter 1 Introduction
1.1.3 Dual-Radio
Some of the NWA/WAC models are equipped with dual wireless radios. This means you can configure two different wireless networks to operate simultaneously.
Note: A different channel should be configured for each WLAN interface to reduce the
effects of radio interference.
You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz band for time sensitive traffic like high-definition video, music, and gaming.
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Figure 2 Dual-Radio Application
Chapter 1 Introduction
1.1.4 Root AP
In Root AP mode, the NWA/WAC (Z) can act as the root AP in a wireless network and also allow repeaters (X and Y) to extend the range of its wireless network at the same time. In the figure below, both clients A, B and C can access the wired network through the root AP.
Figure 3 Root AP Application
On the NWA/WAC in Root AP mode, you can have multiple SSIDs active for regular wireless connections and one SSID for the connection with a repeater (repeater SSID). Wireless clients can use either SSID to
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associate with the NWA/WAC in Root AP mode. A repeater must use the repeater SSID to connect to the NWA/WAC in Root AP mode.
When the NWA/WAC is in Root AP mode, repeater security between the NWA/WAC and other repeater is independent of the security between the wireless clients and the AP or repeater. When repeater security is enabled, both APs and repeaters must use the same pre-shared key. See Section 7.2 on page
81 and Section 12.2 on page 127 for more details.
Unless specified, the term “security settings” refers to the traffic between the wireless clients and the AP. At the time of writing, repeater security is compatible with the NWA/WAC only.
1.1.5 Repeater
The NWA/WAC can act as a wireless network repeater to extend a root AP’s wireless network range, and also establish wireless connections with wireless clients.
Using Repeater mode, your NWA/WAC can extend the range of the WLAN. In the figure below, the NWA/WAC in Repeater mode (Z) has a wireless connection to the NWA/WAC in Root AP mode (X) which is connected to a wired network and also has a wireless connection to another NWA/WAC in Repeater mode (Y) at the same time. Z and Y act as repeaters that forward traffic between associated wireless clients and the wired LAN. Clients A and B access the AP and the wired network behind the AP through repeaters Z and Y.
Chapter 1 Introduction
Figure 4 Repeater Application
When the NWA/WAC is in Repeater mode, repeater security between the NWA/WAC and other repeater is independent of the security between the wireless clients and the AP or repeater. When repeater security is enabled, both APs and repeaters must use the same pre-shared key. See Section 7.2
on page 81 and Section 12.2 on page 127 for more details.
Once the security settings of peer sides match one another, the connection between devices is made.
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Chapter 1 Introduction
At the time of writing, repeater security is compatible with the NWA/WAC only.

1.2 Ways to Manage the NWA/WAC

You can use the following ways to manage the NWA/WAC.
Web Configurator
The Web Configurator allows easy NWA/WAC setup and management using an Internet browser. This User’s Guide provides information about the Web Configurator.
Command-Line Interface (CLI)
The CLI allows you to use text-based commands to configure the NWA/WAC. You can access it using remote management (for example, SSH or Telnet). See the Command Reference Guide for more information.
File Transfer Protocol (FTP)
This protocol can be used for firmware upgrades and configuration backup and restore.
Simple Network Management Protocol (SNMP)
The NWA/WAC can be monitored by an SNMP manager. See the SNMP chapter in this User’s Guide.

1.3 Good Habits for Managing the NWA/WAC

Do the following things regularly to make the NWA/WAC more secure and to manage it more effectively.
• Change the password often. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes. If you forget your password, you will have to reset the NWA/WAC to its factory default settings. If you backed up an earlier configuration file, you won’t have to totally re-configure the NWA/WAC; you can simply restore your last configuration.

1.4 LEDs

The LEDs of your WAC6500 can be controlled by using the Suppression feature such that the LEDs stay lit (ON) or OFF after the device is ready.
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Chapter 1 Introduction
The WAC6500 also features Locator LED which allows you to see the actual location of the WAC6500 between several devices in the network.
Following are LED descriptions for the NWA/WAC series models.
1.4.1 WAC6502D-E, WAC6502D-S, and WAC6503D-S
The LEDs will stay ON when the WAC6500 Series is ready. You can change this setting in the Maintenance > LEDs > Suppression screen.
Figure 5 WAC6500 Series LEDs
The following table describes the LEDs.
Table 4 WAC6500 Series LEDs
LED COLOR STATUS DESCRIPTION
PWR/SYS Red Slow Blinking (On for 1s,
Off for 1s)
Green On
Green On The WAC is ready for use.
Slow Blinking (On for 1s, Off for 1ss)
Red On There is system error and the WAC cannot boot up, or the
Fast Blinking (On for 50ms, Off for 50ms)
Slow Blinking (Blink for 3 times, Off for 3s)
The LED blinks orange and green alternatively when the WAC is booting up.
The wireless module of the WAC is disabled or failed.
WAC suffered a system failure.
The WAC is doing firmware upgrade.
The Uplink port is disconnected.
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Chapter 1 Introduction
Table 4 WAC6500 Series LEDs (continued)
LED COLOR STATUS DESCRIPTION
Management Green On The WAC AP is managed by a controller.
Slow Blinking (Blink for 3 times, Off for 3s)
Off The WAC AP is in standalone mode.
WLAN Green On The 2.4 GHz WLAN is active.
Off The 2.4 GHz WLAN is not active.
WLAN Green On The 5 GHz WLAN is active.
Off The 5 GHz WLAN is not active.
UPLINK Amber/
Green
LAN Amber/
Green
Locator White Blinking The Locator is activated and will show the actual location
On Amber - The port is operating as a 100-Mbps connection.
Blinking The WAC is sending/receiving data through the port.
Off The port is not connected.
On Amber - The port is operating as a 100-Mbps connection.
Blinking The LAN port is sending/receiving data through the port.
Off The LAN port is not connected.
Off The Locator function is off.
The WAC AP is searching (discovery) for a controller.
Green - The port is operating as a Gigabit connection (1000 Mbps).
Green - The port is operating as a Gigabit connection (1000 Mbps).
of the WAC between several devices in the network.
1.4.2 WAC6103D-I
The LEDs will stay ON when the WAC6103D-I is ready. You can change this setting in the Maintenance > LEDs > Suppression screen.
Figure 6 WAC6103D-I LEDs
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Chapter 1 Introduction
The following table describes the LEDs.
Table 5 WAC6103D-I LEDs
LED COLOR STATUS DESCRIPTION
PWR/SYS Red Slow Blinking (On for 1s,
Off for 1s)
Green On
Green On The NWA/WAC is ready for use.
Slow Blinking (On for 1s, Off for 1s)
Red
Management Green On The NWA/WAC is managed by a controller.
WLAN Green On The antenna switch is set to “Ceiling” for the radio.
Amber On The antenna switch is set to “Wall” for the radio.
WLAN Green On The antenna switch is set to “Ceiling” for the radio.
Amber On The antenna switch is set to “Wall” for the radio.
UPLINK Amber/
Green
LAN Amber/
Green
Locator White Blinking The Locator is activated and will show the actual location
On There is system error and the NWA/WAC cannot boot up,
Fast Blinking (On for 50ms, Off for 50ms)
Slow Blinking (Blink for 3 times, Off for 3s)
Slow Blinking (Blink for 3 times, Off for 3s)
Off The NWA/WAC is in standalone mode.
Off The 2.4 GHz WLAN is not active.
Off The 5 GHz WLAN is not active.
On Amber - The port is operating as a 100-Mbps connection.
Blinking The NWA/WAC is sending/receiving data through the
Off The port is not connected.
On Amber - The port is operating as a 100-Mbps connection.
Blinking The LAN port is sending/receiving data through the port.
Off The LAN port is not connected.
Off The Locator function is off.
The LED blinks orange and green alternatively when the NWA/WAC is booting up.
The wireless module of the NWA/WAC is disabled or failed.
or the NWA/WAC suffered a system failure.
The NWA/WAC is doing firmware upgrade.
The Uplink port is disconnected.
The NWA/WAC is searching (discovery) for a controller.
The 2.4 GHz WLAN is active.
The 2.4 GHz WLAN is active.
The 5 GHz WLAN is active.
The 5 GHz WLAN is active.
Green - The port is operating as a Gigabit connection (1000 Mbps).
port.
Green - The port is operating as a Gigabit connection (1000 Mbps).
of the NWA/WAC between several devices in the network.
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1.4.3 NWA5123-AC
The following are the LED descriptions for your NWA5123-AC.
Figure 7 NWA5123-AC LED
Chapter 1 Introduction
The following are the LED descriptions for your NWA5123-AC.
Table 6 NWA5123-AC LED
COLOR STATUS DESCRIPTION
Amber Slow Blinking (On for 1s,
Off for 1s)
Green On
Amber Slow Blinking (Blink for 3
times, Off for 3s)
Green On
Green On The NWA is ready for use and its wireless interface is activated.
Slow Blinking (On for 1s, Off for 1s)
Amber On The NWA failed to boot up or is experience system failure.
Fast Blinking (On for 50ms, Off for 50ms)
Slow Blinking (Blink for 3 times, Off for 3s)
1.4.4 WAC5302D-S
The LEDs automatically turn off when the WAC5302D-S is ready. You can press the LED ON button for one second to turn on the LEDs again. The LEDs will blink and turn off after two minutes.
The LED blinks orange and green alternatively when the NWA is booting up.
The LED blinks orange 3 times and then green alternatively when the NWA is discovering an AP controller.
The wireless module of the NWA is disabled or failed.
The NWA is undergoing firmware upgrade.
The Uplink port is disconnected.
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Chapter 1 Introduction
Figure 8 WAC5302D-S LEDs
The following table describes the LEDs.
Table 7 WAC5302D-S LEDs
LED COLOR STATUS DESCRIPTION
PWR/SYS Red Slow Blinking (On for 1s,
Off for 1s)
Green On
Green On The WAC is ready for use.
Slow Blinking (On for 1s, Off for 1s)
Red On There is system error and the WAC cannot boot up, or the
Fast Blinking (On for 50ms, Off for 50ms)
Slow Blinking (Blink for 3 times, Off for 3s)
Management Green On The WAC AP is managed by a controller.
Slow Blinking (Blink for 3 times, Off for 3s)
Off The WAC AP is in standalone mode.
UPLINK Amber/
Green
WLAN Green On The 2.4 GHz WLAN is active.
WLAN Green On The 5 GHz WLAN is active.
On Amber - The port is operating as a 10/100-Mbps
Blinking The WAC is sending/receiving data through the port.
Off The port is not connected.
Off The 2.4 GHz WLAN is not active.
Off The 5 GHz WLAN is not active.
The LED blinks orange and green alternatively when the WAC is booting up.
The wireless module of the WAC is disabled or failed.
WAC suffered a system failure.
The WAC is doing firmware upgrade.
The Uplink port is disconnected.
The WAC AP is searching (discovery) for a controller.
connection.
Green - The port is operating as a Gigabit connection (1000 Mbps).
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Chapter 1 Introduction
Table 7 WAC5302D-S LEDs (continued)
LED COLOR STATUS DESCRIPTION
LAN Amber/
Green
On Amber - The port is operating as a 10/100-Mbps
Blinking The LAN port is sending/receiving data through the port.
Off The LAN port is not connected.
1.4.5 NWA5123-AC HD and WAC6303D-S
The following are the LED descriptions for your NWA/WAC.
Figure 9 NWA5123-AC HD and WAC6303D-S LED
connection.
Green - The port is operating as a Gigabit connection (1000 Mbps).
The following are the LED descriptions for your NWA/WAC.
Table 8 NWA5123-AC HD and WAC6303D-S LED
COLOR STATUS DESCRIPTION
Amber Slow Blinking (On for 1s,
Off for 1s)
Green On
Amber Slow Blinking (Blink for 3
times, Off for 3s)
Green On
Green Slow Blinking (On for 1s,
Off for 1s)
Green On The NWA/WAC is ready for use, the NWA/WAC’s wireless interface is
Amber On The NWA/WAC is ready for use, the NWA/WAC’s wireless interface is
Bright Blue On The NWA/WAC’s wireless interface is activated, but there are no wireless
The LED blinks orange and green alternatively when the NWA/WAC is booting up.
The LED blinks orange 3 times and then green alternatively when the NWA/WAC is discovering an AP controller.
The wireless module of the NWA/WAC is disabled or fails.
activated, and/or wireless clients are connected to the NWA/WAC when it receives power using IEEE 802.3at PoE plus (full power mode).
activated, and/or wireless clients are connected to the NWA/WAC when it receives power using 802.3af PoE (limited power mode).
clients connected when it receives power using IEEE 802.3at PoE plus (full power mode).
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Chapter 1 Introduction
Table 8 NWA5123-AC HD and WAC6303D-S LED (continued)
COLOR STATUS DESCRIPTION
White On The NWA/WAC’s wireless interface is activated, but there are no wireless
clients connected when it receives power using 802.3af PoE (limited power mode).
Blue Slow Blinking (Blink for 1
time, Off for 1s)
Red On The NWA/WAC failed to boot up or is experience system failure.
Fast Blinking (On for 50ms, Off for 50ms)
Slow Blinking (Blink for 3 times, Off for 3s)
The NWA/WAC is checking for an available 5GHz channel.
The NWA/WAC is undergoing firmware upgrade.
The Uplink port is disconnected.

1.5 Starting and Stopping the NWA/WAC

Here are some of the ways to start and stop the NWA/WAC.
Always use Maintenance > Shutdown or the shutdown command before you turn off the NWA/WAC or remove the power. Not doing so can cause the firmware to become corrupt.
Table 9 Starting and Stopping the NWA/WAC
METHOD DESCRIPTION
Turning on the power A cold start occurs when you turn on the power to the NWA/WAC. The NWA/WAC
powers up, checks the hardware, and starts the system processes.
Rebooting the NWA/ WAC
Using the RESET button If you press the RESET button on the back of the NWA/WAC, the NWA/WAC sets the
Clicking Maintenance
> Shutdown > Shutdown or using the
shutdown command
Disconnecting the power
A warm start (without powering down and powering up again) occurs when you use the Reboot button in the Reboot screen or when you use the reboot command. The NWA/ WAC writes all cached data to the local storage, stops the system processes, and then does a warm start.
configuration to its default values and then reboots. See Section 22.6 on page 209 for more information.
Clicking Maintenance > Shutdown > Shutdown or using the shutdown command writes all cached data to the local storage and stops the system processes. Wait for the device to shut down and then manually turn off or remove the power. It does not turn off the power.
Power off occurs when you turn off the power to the NWA/WAC. The NWA/WAC simply turns off. It does not stop the system processes or write cached data to local storage.
The NWA/WAC does not stop or start the system processes when you apply configuration files or run shell scripts although you may temporarily lose access to network resources.

1.6 Grounding (WAC6552D-S and WAC6553D-E)

Earth grounding helps to protect against lightning and interference functions.
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Chapter 1 Introduction
Note: Qualified service personnel must confirm that the protective earthing terminal of the
building is a valid terminal.
Note: The device must be connected to earth ground to adequately ground the device and
protect the operator from electrical hazards.
Note: Before connecting the ground, ensure that a qualified service person has attached an
appropriate ground lug to the ground cable.
Note: The power installation must be performed by the qualified service personnel and should
conform to the National Electrical Code.
1 Remove one of the ground screws from the NWA/WAC’s rear panel.
2 Secure a green/yellow ground cable (18 AWG or smaller) to the NWA/WAC’s rear panel using the
ground screw.
3 Attach the other end of the cable to the ground, either to the same ground electrode as the pole you
installed the device on or to the main grounding electrode of the building.
Note: Follow your country's regulations and safety instructions to electrically ground the
device properly. If you are uncertain that suitable grounding is available, contact the appropriate electrical inspection authority or an electrician.
Warning! Connect the ground cable before you connect any other cables or wiring.
Figure 10 Grounding Example
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The Web Configurator

2.1 Overview

The NWA/WAC Web Configurator allows easy management using an Internet browser. Browsers supported are:
• Firefox 36.0.1 or later
• Chrome 41.0 or later
• IE 10 or later
The recommended screen resolution is 1024 x 768 pixels and higher.

2.2 Accessing the Web Configurator

CHAPTER 2
1 Make sure your NWA/WAC is working in standalone AP mode (see Section 1.1.1 on page 15) and
hardware is properly connected. See the Quick Start Guide.
2 If the NWA/WAC and your computer are not connected to a DHCP server, make sure your computer’s
IP address is in the range between "192.168.1.3" and "192.168.1.254".
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