Zyxel PRESTIGE 2000W V2 user manual
P-2000W_V2
VoIP Wi-Fi Phone
User’s Guide
Version WV.00.01
6/2005
P-2000W_V2 User’s Guide
Copyright
Copyright © 2005 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed,
stored in a retrieval system, translated into any language, or transmitted in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or
software described herein. Neither does it convey any license under its patent rights nor the
patent rights of others. ZyXEL further reserves the right to make changes in any products
described herein without notice. This publication is subject to change without notice.
Trademarks
ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL
Communications, Inc. Other trademarks mentioned in this publication are used for
identification purposes only and may be properties of their respective owners.
Copyright 3
P-2000W_V2 User’s Guide
Federal Communications
Commission (FCC) Interference
Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two
conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause
undesired operations.
This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Certifications
Go to www.zyxel.com
1 Select your product from the drop-down list box on the ZyXEL home page to go to that
product's page.
2 Select the certification you wish to view from this page.
4 Federal Communications Commission (FCC) Interference Statement
P-2000W_V2 User’s Guide
Federal Communications Commission (FCC) Interference Statement 5
P-2000W_V2 User’s Guide
For your safety, be sure to read and follow all warning notices and instructions.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel can
service the device. Please contact your vendor for further information.
• Use ONLY the dedicated power supply for your device. Connect the power cord or
power adaptor to the right supply voltage (110V AC in North America or 230V AC in
Europe).
• Do NOT use the device if the power supply is damaged as it might cause electrocution.
• If the power supply is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power supply. Contact your local vendor to order a new
power supply.
• Place cables carefully so that no one will step on them or stumble over them. Do NOT
allow anything to rest on the power cord and do NOT locate the product where anyone
can walk on the power cord.
• Do NOT install nor use your device during a thunderstorm. There may be a remote risk of
electric shock from lightning.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
• Do NOT store things on the device.
• Connect ONLY suitable accessories to the device.
Safety Warnings
6 Safety Warnings
P-2000W_V2 User’s Guide
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects
in materials or workmanship for a period of up to two years from the date of purchase. During
the warranty period, and upon proof of purchase, should the product have indications of failure
due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the
defective products or components without charge for either parts or labor, and to whatever
extent it shall deem necessary to restore the product or components to proper operating
condition. Any replacement will consist of a new or re-manufactured functionally equivalent
product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not
apply if the product is modified, misused, tampered with, damaged by an act of God, or
subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind of character to the
purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return
Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of
purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of
ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products
will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty
gives you specific legal rights, and you may also have other rights that vary from country to
country.
ZyXEL Limited Warranty 7
P-2000W_V2 User’s Guide
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Customer Support
METHOD
LOCATION
CORPORATE
HEADQUARTERS
(WORLDWIDE)
CZECH REPUBLIC
DENMARK
FINLAND
FRANCE
GERMANY
NORTH AMERICA
NORWAY
SPAIN
SWEDEN
SUPPORT E-MAIL TELEPHONE
SALES E-MAIL FAX FTP SITE
support@zyxel.com.tw +886-3-578-3942 www.zyxel.com
sales@zyxel.com.tw +886-3-578-2439 ftp.zyxel.com
info@cz.zyxel.com +420 241 091 350 www.zyxel.cz ZyXEL Communications
info@cz.zyxel.com +420 241 091 359
support@zyxel.dk +45 39 55 07 00 www.zyxel.dk ZyXEL Communications A/S
sales@zyxel.dk +45 39 55 07 07
support@zyxel.fi +358-9-4780-8411 www.zyxel.fi ZyXEL Communications Oy
sales@zyxel.fi +358-9-4780 8448
info@zyxel.fr +33 (0)4 72 52 97 97 www.zyxel.fr
+33 (0)4 72 52 19 20
support@zyxel.de +49-2405-6909-0 www.zyxel.de ZyXEL Deutschland GmbH.
sales@zyxel.de +49-2405-6909-99
support@zyxel.com +1-800-255-4101
+1-714-632-0882
sales@zyxel.com +1-714-632-0858 ftp.us.zyxel.com
support@zyxel.no +47 22 80 61 80 www.zyxel.no ZyXEL Communications A/S
sales@zyxel.no +47 22 80 61 81
support@zyxel.es +34 902 195 420 www.zyxel.es ZyXEL Communications
sales@zyxel.es +34 913 005 345
support@zyxel.se +46 31 744 7700 www.zyxel.se ZyXEL Communications A/S
sales@zyxel.se +46 31 744 7701
A
WEB SITE
www.europe.zyxel.com
ftp.europe.zyxel.com
Z y XE L Fr a nc e
www.us.zyxel.com ZyXEL Communications Inc.
REGULAR MAIL
ZyXEL Communications Corp.
6 Innovation Road II
Sc ien ce P ar k
Hsinchu 300
Ta iw a n
Czech s.r.o.
Modranská 621
143 01 Praha 4 - Modrany
Ceská Republika
Col um bu sv ej 5
2860 Soeborg
Denmark
Mal mi nk aa ri 10
00700 Helsinki
Finland
1 ru e d e s V er ge r s
Ba t. 1 / C
69760 Limonest
France
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
Ni ls H ans en s ve i 13
0667 Oslo
Norway
Alejandro Villegas 33
1º, 28043 Madrid
Spain
Sjöporten 4, 41764 Göteborg
Sweden
8 Customer Support
P-2000W_V2 User’s Guide
METHOD
LOCATION
UNITED KINGDOM
SUPPORT E-MAIL TELEPHONE
SALES E-MAIL FAX FTP SITE
support@zyxel.co.uk +44 (0) 8702 909090 www.zyxel.co.uk ZyXEL Communications UK
sales@zyxel.co.uk +44 (0) 1344 303044
+44 (0) 1344 303034
(UK only) 0845
2267839
A
WEB SITE
ftp.zyxel.co.uk
a. “+” is the (prefix) number you enter to make an international telephone call.
REGULAR MAIL
Ltd.,11 The Courtyard,
Eastern Road, Bracknell,
Berkshire, RG12 2XB,
United Kingdom (UK)
Customer Support 9
P-2000W_V2 User’s Guide
10 Customer Support
P-2000W_V2 User’s Guide
Table of Contents
Copyright ..................................................................................................................3
Federal Communications Commission (FCC) Interference Statement ............... 4
Safety Warnings ....................................................................................................... 6
ZyXEL Limited Warranty.......................................................................................... 7
Customer Support.................................................................................................... 8
Table of Contents ................................................................................................... 11
List of Figures ........................................................................................................ 17
List of Tables .......................................................................................................... 19
Preface ....................................................................................................................21
Chapter 1
Getting To Know Your Prestige............................................................................. 23
1.1 Features .............................................................................................................23
1.2 Applications ........................................................................................................24
1.2.1 Place a Call via “SIP Proxy Server” (SIP Call Server) ..............................24
1.2.2 Direct IP to IP Calling ................................................................................25
1.2.3 Ad-Hoc (Wireless Intercom) ......................................................................25
1.3 Getting to Know the Prestige Hardware .............................................................26
Chapter 2
Using the LCD Screen Menus .............................................................................. 29
2.1 LCD Main Screen ...............................................................................................29
2.2 Navigating the LCD Screen Menus ....................................................................30
2.2.1 Text Input ..................................................................................................30
Chapter 3
Wireless LAN Setup Menus.................................................................................. 33
3.1 Site Survey .........................................................................................................33
3.2 SSID ...................................................................................................................34
3.3 Network Mode ....................................................................................................34
3.4 Channel ..............................................................................................................35
3.5 Rate ....................................................................................................................36
3.6 WEP Encryption .................................................................................................36
Table of Contents 11
P-2000W_V2 User’s Guide
3.7 Authentication Type ............................................................................................37
3.8 Profiles ...............................................................................................................38
Chapter 4
Network Settings.................................................................................................... 41
4.1 Fixed IP ..............................................................................................................41
4.2 DHCP .................................................................................................................42
4.3 PPPoE ................................................................................................................43
Chapter 5
SIP Settings ............................................................................................................ 45
5.1 Registrar Server .................................................................................................45
5.2 Outbound Proxy Server ......................................................................................46
5.3 Proxy Server ......................................................................................................47
5.4 User Account ......................................................................................................48
Chapter 6
Phonebook.............................................................................................................. 51
6.1 Calling Methods .................................................................................................51
6.2 Adding a Phonebook Entry ................................................................................51
6.3 Editing Phonebook Entries .................................................................................52
6.4 Erasing Phonebook Entries ................................................................................53
6.5 Speed Dial Phonebook Entries ..........................................................................54
Chapter 7
Call History .............................................................................................................55
7.1 Missed Calls .......................................................................................................55
7.2 Received Calls ...................................................................................................56
7.3 Dialed Calls ........................................................................................................57
7.4 Erasing Calls ......................................................................................................57
Chapter 8
Miscellaneous Settings ......................................................................................... 59
8.1 Setting the Ring Melody .....................................................................................59
8.2 Setting the Vibration Mode .................................................................................60
8.3 Adjusting the Ring Volume .................................................................................60
8.4 Setting the Time .................................................................................................61
8.5 Setting the Date .................................................................................................61
8.6 Setting the Banner .............................................................................................62
8.7 Setting the Key Lock ..........................................................................................62
8.8 Setting the Don’t Disturb ....................................................................................63
12 Table of Contents
P-2000W_V2 User’s Guide
Chapter 9
Information Menus ................................................................................................. 65
9.1 Displaying Information ........................................................................................65
Chapter 10
Prestige Usage .......................................................................................................67
10.1 Dialing a Telephone Number ............................................................................67
10.2 Using the Phonebook to Dial a Telephone Number .........................................67
10.3 Using Speed Dial to Dial a Telephone Number ................................................67
10.4 Redialing a Telephone Number ........................................................................67
10.5 Answering a Call ..............................................................................................68
10.6 Rejecting a Call ................................................................................................68
10.7 Changing the Volume .......................................................................................68
Chapter 11
Using the Web Configurator Screens................................................................... 69
11.1 Introduction to the Web Configurator ................................................................69
11.2 Accounts ...........................................................................................................69
11.2.1 Login .......................................................................................................69
11.3 Navigating the Prestige Web Configurator .......................................................70
Chapter 12
User Web Configurator Screens........................................................................... 73
12.1 Device Information ...........................................................................................73
12.2 IP Address Assignment ....................................................................................73
12.3 IP Address and Subnet Mask ...........................................................................74
12.4 MAC Address ...................................................................................................74
12.5 DNS Server .....................................................................................................75
12.6 Network Configuration: STATIC .......................................................................75
12.7 Network Configuration: DHCP .........................................................................76
12.8 Network Configuration: PPPoE ........................................................................78
12.9 VoIP Introduction ..............................................................................................79
12.9.1 SIP ..........................................................................................................79
12.9.1.1 SIP Identities .................................................................................79
12.9.1.2 SIP Call Progression .....................................................................80
12.9.1.3 SIP Client Server ...........................................................................80
12.9.1.4 RTP ...............................................................................................82
12.10 SIP Configuration ...........................................................................................82
12.11 NAT .................................................................................................................83
12.11.1 NAT Example ........................................................................................84
12.11.2 NAT Types ............................................................................................84
12.11.2.1 Full Cone NAT .............................................................................85
12.11.2.2 Restricted Cone NAT ...................................................................86
Table of Contents 13
P-2000W_V2 User’s Guide
12.12 NAT and SIP ..................................................................................................88
12.12.1 SIP ALG ................................................................................................88
12.12.2 Fake WAN Address on SIP and RTP ...................................................88
12.12.3 STUN ....................................................................................................89
12.12.4 Outbound Proxy ....................................................................................89
12.13 NAT Traversal Configuration ..........................................................................89
12.14 Phonebook .....................................................................................................91
12.14.1 Calling Methods ....................................................................................91
12.15 Phonebook Configuration ...............................................................................91
12.16 Wireless Introduction ......................................................................................93
12.16.1 WEP Encryption ....................................................................................93
12.17 Wireless Settings ...........................................................................................93
12.18 System ...........................................................................................................95
12.19 S/W Update ...................................................................................................95
Chapter 13
Administrator Web Configurator Screens ........................................................... 97
12.11.2.3 Port Restricted Cone NAT ...........................................................87
12.11.2.4 Symmetric NAT ............................................................................87
13.1 NAT Traversal Configuration ............................................................................97
13.2 SIP Proxy Configuration ...................................................................................98
13.3 Voice Coding ..................................................................................................100
13.3.1 G.711 .....................................................................................................100
13.3.2 G.729 ....................................................................................................101
13.4 PSTN Call Setup Signaling ............................................................................101
13.5 Phone Setting .................................................................................................101
13.6 System ...........................................................................................................103
13.7 Quality of Service ...........................................................................................103
13.8 ToS .................................................................................................................104
13.9 Introduction to DiffServ ...................................................................................104
Chapter 14
Troubleshooting ................................................................................................... 105
14.1 Problems Starting Up the Prestige .................................................................105
14.2 Problems Using the Keypad ...........................................................................105
14.3 Problems Accessing the Prestige ..................................................................106
14.4 Warning Message Troubleshooting ................................................................106
14.5 Error Message Troubleshooting .....................................................................107
14.6 Restoring the Factory Default Settings ..........................................................107
Appendix A
Product Specifications ....................................................................................... 109
Appendix B
14 Table of Contents
P-2000W_V2 User’s Guide
IP Subnetting ........................................................................................................ 111
IP Addressing......................................................................................................... 111
IP Classes .............................................................................................................. 111
Subnet Masks ........................................................................................................ 112
Subnetting .............................................................................................................. 112
Example: Two Subnets .......................................................................................... 113
Example: Four Subnets.......................................................................................... 115
Example Eight Subnets.......................................................................................... 116
Subnetting With Class A and Class B Networks. ................................................... 117
Appendix C
PPPoE ................................................................................................................... 119
PPPoE in Action..................................................................................................... 119
Benefits of PPPoE.................................................................................................. 119
Traditional Dial-up Scenario................................................................................... 119
How PPPoE Works ................................................................................................ 120
Prestige as a PPPoE Client ................................................................................... 120
Appendix D
Wireless LANs ...................................................................................................... 121
Wireless LAN Topologies ....................................................................................... 121
Ad-hoc Wireless LAN Configuration ................................................................ 121
BSS.................................................................................................................. 121
ESS.................................................................................................................. 122
Channel.................................................................................................................. 123
Roaming................................................................................................................. 123
Requirements for Roaming.............................................................................. 124
Index...................................................................................................................... 127
Table of Contents 15
P-2000W_V2 User’s Guide
16 Table of Contents
P-2000W_V2 User’s Guide
List of Figures
Figure 1 SIP Proxy Server Application ................................................................... 25
Figure 2 IP to IP Calling ......................................................................................... 25
Figure 3 Ad-Hoc Mode ........................................................................................... 26
Figure 4 Prestige Hardware ................................................................................... 26
Figure 5 LCD Main Screen .................................................................................... 29
Figure 6 LCD Screen Menu Navigation ................................................................ 30
Figure 7 Text Input ................................................................................................. 30
Figure 8 Browser Address ...................................................................................... 69
Figure 9 Login Screen ............................................................................................ 70
Figure 10 Web Configurator First User Screen ...................................................... 70
Figure 11 Web Configurator First Administrator Screen ......................................... 71
Figure 12 Device Information ................................................................................. 73
Figure 13 STATIC Network Configuration .............................................................. 75
Figure 14 DHCP Network Configuration ................................................................ 77
Figure 15 PPPoE Network Configuration ............................................................... 78
Figure 16 SIP User Agent ...................................................................................... 81
Figure 17 SIP Proxy Server ................................................................................... 81
Figure 18 SIP Redirect Server ............................................................................... 82
Figure 19 SIP ......................................................................................................... 83
Figure 20 NAT: Outgoing ........................................................................................ 84
Figure 21 NAT: Incoming ........................................................................................ 84
Figure 22 Full Cone NAT Example ......................................................................... 86
Figure 23 Restricted Cone NAT Example .............................................................. 86
Figure 24 Port Restricted Cone NAT Example ....................................................... 87
Figure 25 Symmetric NAT ...................................................................................... 88
Figure 26 STUN ..................................................................................................... 89
Figure 27 NAT Traversal Configuration .................................................................. 90
Figure 28 Phonebook ............................................................................................. 92
Figure 29 Wireless Setting ..................................................................................... 94
Figure 30 System ................................................................................................... 95
Figure 31 S/W Update ............................................................................................ 96
Figure 32 NAT Traversal Configuration .................................................................. 98
Figure 33 SIP Configuration ................................................................................... 99
Figure 34 PHONE .................................................................................................. 101
Figure 35 System Settings ..................................................................................... 103
Figure 36 TOS/DIFFSERV ..................................................................................... 104
Figure 37 Load Factory Default Settings ................................................................ 107
Figure 38 Single-Computer per Router Hardware Configuration ........................... 120
List of Figures 17
P-2000W_V2 User’s Guide
Figure 39 Prestige as a PPPoE Client ................................................................... 120
Figure 40 Peer-to-Peer Communication in an Ad-hoc Network ............................. 121
Figure 41 Basic Service Set ................................................................................... 122
Figure 42 Infrastructure WLAN .............................................................................. 123
Figure 43 Roaming Example .................................................................................. 124
18 List of Figures
P-2000W_V2 User’s Guide
List of Tables
Table 1 Prestige Hardware Descriptions ............................................................... 26
Table 2 LCD Main Screen ..................................................................................... 29
Table 3 Web Configurator User Screens Summary .............................................. 71
Table 4 Web Configurator Administrator Screens Summary ................................. 71
Table 5 Device Information .................................................................................... 73
Table 6 Private IP Address Ranges ...................................................................... 73
Table 7 STATIC ..................................................................................................... 76
Table 8 DHCP ....................................................................................................... 77
Table 9 PPPoE ...................................................................................................... 78
Table 10 SIP Call Progression .............................................................................. 80
Table 11 SIP .......................................................................................................... 83
Table 12 NAT Types .............................................................................................. 85
Table 13 NAT Traversal Configuration .................................................................. 90
Table 14 Phonebook ............................................................................................. 92
Table 15 Wireless Setting ...................................................................................... 94
Table 16 System .................................................................................................... 95
Table 17 S/W Update ............................................................................................ 96
Table 18 NAT Traversal Configuration .................................................................. 98
Table 19 SIP Configuration ................................................................................... 99
Table 20 PHONE ................................................................................................... 102
Table 21 System .................................................................................................... 103
Table 22 TOS/DIFFSERV ...................................................................................... 104
Table 23 Troubleshooting the Start-Up of Your Prestige ....................................... 105
Table 24 Troubleshooting the Keypad ................................................................... 105
Table 25 Troubleshooting Accessing the Prestige ................................................ 106
Table 26 Warning Message Troubleshooting ........................................................ 106
Table 27 Error Message Troubleshooting ............................................................. 107
Table 28 Hardware Specifications ......................................................................... 109
Table 29 Firmware Features ................................................................................. 110
Table 30 Classes of IP Addresses ........................................................................ 111
Table 31 Allowed IP Address Range By Class ...................................................... 112
Table 32 “Natural” Masks ..................................................................................... 112
Table 33 Alternative Subnet Mask Notation .......................................................... 113
Table 34 Two Subnets Example ............................................................................ 113
Table 35 Subnet 1 ................................................................................................. 114
Table 36 Subnet 2 ................................................................................................. 114
Table 37 Subnet 1 ................................................................................................. 115
Table 38 Subnet 2 ................................................................................................. 115
List of Tables 19
P-2000W_V2 User’s Guide
Table 39 Subnet 3 ................................................................................................. 115
Table 40 Subnet 4 ................................................................................................. 116
Table 41 Eight Subnets ......................................................................................... 116
Table 42 Class C Subnet Planning ........................................................................ 116
Table 43 Class B Subnet Planning ........................................................................ 117
20 List of Tables
P-2000W_V2 User’s Guide
Preface
About Your Prestige
Congratulations on your purchase of the Prestige 2000W_V2 VoIP Wi-Fi Phone.
About This User's Manual
This manual is designed to help you configure the Prestige and provide background
information on its features.
Note: You may use the keypad and the LCD screen menus or the web configurator to
configure your Prestige.
Related Documentation
• Supporting Disk
Refer to the included CD for support documents.
• Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It contains
connection information and instructions on getting started.
• ZyXEL Glossary and Web Site
Please refer to www.zyxel.com
support documentation.
for an online glossary of networking terms and additional
Syntax Conventions
• “Enter” means for you to type one or more characters and press the carriage return.
“Select” or “Choose” means for you to use one of the predefined choices.
• The choices of a menu item are in Bold Arial font.
• A single keystroke is in Arial font and enclosed in square brackets, for instance,
[ENTER] means the Enter, or carriage return, key; [ESC] means the escape key and
[SPACE BAR] means the space bar. [UP] and [DOWN] are the up and down arrow keys.
• Mouse action sequences are denoted using a comma. For example, “click the Apple icon,
Control Panels and then Modem” means first click the Apple icon, then point your
mouse pointer to Control Panels and then click Modem.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”.
User Guide Feedback
Help us help you. E-mail all User Guide-related comments, questions or suggestions for
improvement to techwriters@zyxel.com.tw or send regular mail to The Technical Writing
Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,
Hsinchu, 300, Taiwan. Thank you.
Preface 21
P-2000W_V2 User’s Guide
Graphics Icons Key
Prestige Computer Notebook Computer
Server Switch Router
Telephone Trunking Gateway Wireless Signal
22 Preface
P-2000W_V2 User’s Guide
CHAPTER 1
Getting To Know Your Prestige
This chapter describes the key features and applications of your Prestige.
The Prestige 2000W_V2 is a wireless telephone that operates over the Internet. It gives you
the benefits of Internet telephony, for example cheaper calls, without the physical restrictions
of a fixed Internet connection (it provides mobility).
Sending compressed voice signals over the Internet is called Voice over IP or VoIP. The
Prestige is a Session Initiated Protocol (SIP) - based wireless VoIP telephone. SIP is an
internationally recognized standard for implementing VoIP.
The Prestige allows you to make and receive VoIP calls as long you are within range of an
IEEE 802.11b enabled wireless network.
The Prestige is easy to use and configure via the LCD display and keypad. You can even
manage your settings over the Internet using the Prestige's web configurator.
1.1 Features
Dynamic Jitter Buffer
The Prestige has a built-in adaptive, buffer that helps to smooth out the variations in delay
(jitter) for voice traffic. This helps ensure good voice quality for your conversations.
QoS (Quality of Service)
Quality of Service (QoS) mechanisms help to provide better service on a per-flow basis. The
Prestige supports Type of Service (ToS) and Differentiated Services (DiffServ). This allows
the Prestige to tag voice frames so they can be prioritized over the network.
Auto-provisioning
Auto-provisioning automatically updates your Prestige’s configurable settings via a server
hosted by your VoIP service provider.
STUN
Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators
(STUN) allows SIP to pass through NAT routers.
Chapter 1 Getting To Know Your Prestige 23
P-2000W_V2 User’s Guide
Outbound Proxy
Some VoIP service providers use a SIP outbound server to handle voice calls. This allows the
Prestige to work from behind any type of NAT router and eliminates the need for STUN or a
SIP ALG (Application Layer Gateway).
Voice Coding
The Prestige can use the following voice codecs (coder/decoders).
•G.711
•G.729
Voice Activity Detection/Silence Suppression
Voice Activity Detection (VAD) reduces the bandwidth that a call uses by not transmitting
when you are not speaking. This also helps increase the battery lifetime.
Comfort Noise Generation
The Prestige generates background noise to fill moments of silence when the other device in a
call stops transmitting because the other party is not speaking (as total silence could easily be
mistaken for a lost connection).
PPPoE
PPPoE (Point-to-Point Protocol over Ethernet) facilitates the interaction of a host with an
Internet modem to achieve access to high-speed data networks via a familiar "dial-up
networking" user interface.
Firmware Upgrades
Use the web configurator to upload updated firmware to your Prestige.
1.2 Applications
Here are some examples of how you can use your Prestige.
1.2.1 Place a Call via “SIP Proxy Server” (SIP Call Server)
When you have a (IEEE 802.11b) wireless connection to the Internet, you can use the Prestige
to make and receive VoIP telephone calls through an Internet Telephony Service Provider’s
(ITSP) call server.
24 Chapter 1 Getting To Know Your Prestige
P-2000W_V2 User’s Guide
You don’t need to know if the recipient’s connection type is an IP, cellular or landline based
service. Your Prestige can call any landline or mobile telephone that a traditional PSTN
telephone can connect to as well the IP telephone network. Calls received from IP telephones
works exactly as you would expect from the traditional telephone service.
Figure 1 SIP Proxy Server Application
The Prestige registers with a SIP proxy server in the following circumstances:
• Your connection uses an IP Telephony Service.
• Your connection is based in a corporate VoIP environment.
1.2.2 Direct IP to IP Calling
Use the Prestige to make a call to the recipient’s IP address without using a SIP proxy server.
Figure 2 IP to IP Calling
1.2.3 Ad-Hoc (Wireless Intercom)
Ad-hoc mode does not require an AP or a wired network. Two or more wireless clients
communicate directly with each other.
• There is no intermediate SIP proxy server
• Use the phone book to directly call to the recipient’s IP address.
• The wireless mode is set to “Ad-hoc”, with the same SSID and channel
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P-2000W_V2 User’s Guide
Figure 3 Ad-Hoc Mode
1.3 Getting to Know the Prestige Hardware
Figure 4 Prestige Hardware
Pre
Table 1 Prestige Hardware Descriptions
NAME DESCRIPTION
1 LCD Screen Use this screen to display information and navigate the phone’s menus.
2Left Key Use the Left key to open the on-screen menus and select options.
3 Right Key Use the Right key to return to the previous menu. It is also a shortcut to the
phone book.
4 Arrow Keys Use the arrow keys to navigate between menus and move the cursor. Use the
left arrow key to clear text in an editable field.
5 OK Key Use this key to select menu options from the LCD screen.
6 Call Key Use the Call key to make and receive calls.
7 Power/End Use the Power/End key to reject or cancel calls. Press and hold it for
approximately 2 seconds to turn the Prestige on or off.
8 Alphanumeric
Keypad
9 Headset Jack Use this jack (located underneath rubber cover) to connect an optional headset.
Use these keys to enter numbers, letters and symbols.
26 Chapter 1 Getting To Know Your Prestige
P-2000W_V2 User’s Guide
Table 1 Prestige Hardware Descriptions (continued)
NAME DESCRIPTION
10 Volume Keys Use these keys to increase or decrease the ear piece volume.
11 Power Jack Connect the phone’s power adapter here to charge the battery.
Chapter 1 Getting To Know Your Prestige 27
P-2000W_V2 User’s Guide
28 Chapter 1 Getting To Know Your Prestige
Using the LCD Screen Menus
This section introduces the Prestige’s LCD screen menu system.
Note: See the web configurator section of this guide for background information on
the Prestige’s features.
2.1 LCD Main Screen
Press the Power/End key for two seconds to turn on the Prestige. The Prestige searches for the
available wireless network with the best signal. It then restarts and attempts to connect to the
wireless network.
P-2000W_V2 User’s Guide
CHAPTER 2
This is the main screen.
Figure 5 LCD Main Screen
12:00
ZyXEL
Not registered
Menu Names
Table 2 LCD Main Screen
LABEL DESCRIPTION
This icon shows the strength of the wireless LAN signal.
12:00 The time displays in the top center.
This icon shows the battery’s current charge.
ZyXEL This field is a banner that you can configure.
Not Registered This the Prestige’s current connection status. Not registered displays when the
Prestige can access the wireless network and the Internet but has not
registered with the SIP proxy server.
Registered displays after the menu settings are properly configured and the
Prestige connects to the SIP proxy server (the settings may have already been
configured for you).
If any other message displays the Prestige may not be able to access the wireless
network or the Internet.
Chapter 2 Using the LCD Screen Menus 29
P-2000W_V2 User’s Guide
A
Table 2 LCD Main Screen
LABEL DESCRIPTION
Menu This is the function of the Left key. Press the Left key from the main screen to
open the menus.
Names This is the function of the Right key. Press the Right key from the main screen
to open the phonebook.
2.2 Navigating the LCD Screen Menus
Press the Left button to enter the menus.
After you enter the menus, use the Up or Down arrow keys to scroll through the menu items.
Figure 6 LCD Screen Menu Navigation
1. Information
2. Call History
3. Phonebook
Select Back
• Press the Left key to access the selected menu item.
• Press the Right key to return to the previous screen.
Note: The Prestige restarts when you return to the main screen after configuring the
wireless LAN, network or SIP settings.
2.2.1 Text Input
Figure 7 Text Input
WEP key 1
**********
Ok a1@ Clear
• When you need to enter text or numbers in a screen, use the Off key or the left arrow to
clear the default text or backspace.
• The bottom center of the screen shows the keypad mode Aa1@, with the A mode
highlighted. Use the up and down arrows to select capital letters (A), lowercase
letters (a), numbers (1), or symbols (@).
30 Chapter 2 Using the LCD Screen Menus
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