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User’s Guide
PLA5000 Series
Powerline Ethernet Adapters
Default Network Name HomePlugAV
Utility Version 7.0.2 Ed. 9, 10/2018
Copyright © 2018 Zyxel Communications Corporation
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
This is a User’s Guide for a series of products. Not all products support all features. Screenshots and
graphics in this book may differ slightly from what you see due to differences in release versions or your
computer operating system. Every effort has been made to ensure that the information in this manual is
accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect and set up the PLA in your network.
•More Information
Go to support.zyxel.com to find other information on the PLA
.
PLA Series User’s Guide
2
Table of Contents
Table of Contents
Table of Contents.................................................................................................................................3
Part I: User’s Guide............................................................................................ 5
Chapter 1
Introducing the PLA ................................ .... .... ............................................ ... ......................................6
1.1 Overview ........................................................................................................................................... 6
1.2 LEDs .................................................................................................................................................... 7
1.3 Standby Mode (Power Saving Mode) ...........................................................................................8
1.4 Ways to Manage the PLA ................................................................................................................ 8
1.5 Expand Your Network with the PLA ................................................................................................ 8
1.6 Security .............................................................................................................................................. 9
1.6.1 Passwords ................................................................................................................................. 9
1.6.2 Setting Up Security .................................................................................................................. 9
1.7 Multiple Networks ........................................................................................................................... 10
Chapter 2
The RESET/ENCRYPT Button ................................................................................................................12
2.1 RESET/ENCRYPT Button Overview .................................................................................................. 12
2.2 Adding Devices to a Powerline Network ..................................................................................... 12
2.3 Removing a Device from a Powerline Network ......................................................................... 14
2.4 Multiple Separate Powerline Networks ........................................................................................ 15
2.5 PLAs With One Combination RESET/ENCRYPT Button ................................................................. 15
2.6 PLAs with Separate RESET and ENCRYPT Buttons ........................................................................ 16
2.6.1 ENCRYPT Button Behavior .................................................................................................... 16
2.6.2 RESET Button Behavior ........................................................................................................... 17
Part II: Technical Reference........................................................................... 18
Chapter 3
Installing the Utility.............................................................................................................................19
3.1 Windows .......................................................................................................................................... 19
3.1.1 System Requirements ........................................................................................................... 19
3.1.2 Installing the Utility ................................................................................................................. 19
PLA Series User’s Guide
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Table of Contents
Chapter 4
The Configuration Utility.....................................................................................................................26
4.1 Overview ......................................................................................................................................... 26
4.1.1 Powerline Network Security ................................................................................................. 26
4.1.2 Device Access Key (DAK) .................................................................................................... 27
4.2 Starting the Configuration Utility ................................................................................................... 27
4.3 Network Info Screen ...................................................................................................................... 27
4.3.1 Icon View ............................................................................................................................... 27
4.3.2 List View .................................................................................................................................. 29
4.4 Configuration Screen .................................................................................................................... 30
4.5 Advanced Screen ...................................................................................................................... 31
4.6 About Screen .................................................................................................................................. 34
Chapter 5
Powerline Network Setup Tutorial.....................................................................................................36
5.1 Overview ......................................................................................................................................... 36
5.2 Important Terms .............................................................................................................................. 36
5.3 Accessing Your Powerline Adapter .............................................................................................. 37
5.4 Adding a Powerline Adapter ........................................................................................................ 37
5.5 Setting Up a New Network with a New Adapter ........................................................................ 39
5.6 Splitting a Network into Two Networks ......................................................................................... 41
5.7 Troubleshooting .............................................................................................................................. 43
Chapter 6
Troubleshooting..................................................................................................................................44
6.1 Power and Light Problems ............................................................................................................. 44
6.2 Configuration Utility Problems ....................................................................................................... 45
6.3 Powerline Problems ........................................................................................................................ 46
6.4 RESET/ENCRYPT Button Problems .................................................................................................. 46
Appendix A Customer Support ....................................................................................................... 48
Appendix B Legal Information......................................................................................................... 54
Index...................................................................................................................................................60
PLA Series User’s Guide
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PART I
User’s Guide
5
1.1 Overview
This chapter introduces the main applications and features of your Zyxel HomePlug AV compliant
Powerline adapter, which is called “PLA” in this guide. The following generic icon is used to represent all
PLA models.
In this User’s Guide the electrical wiring network is referred to as the “Powerline network”. The HomePlug
AV standard specifies how network devices communicate using standard electrical wiring.
This User’s Guide covers the following models:
CHAPTER 1
Introducing the PLA
Table 1 PLA Comparison Table 1: 600 ~ 1,000 Mbps Models
PORT/FEATURE PLA5205 PLA5215 PLA5206 PLA5256 PLA5206 v2
Gigabit Ethernet port(s) 11122
AC Pass-Through
Reset/Encrypt Button
Reset Button
Encrypt Button
Maximum PHY Rate over Powerline 600 Mbps 600 Mbps 1000 Mbps 1000 Mbps 1000 Mbps
Table 2 PLA Comparison Table 2: 1,200 ~ 1,800 Mbps Models
PORT/FEATURE PLA5405 PLA5405V2 PLA5456
Gigabit Ethernet port(s) 1 1 2
AC Pass-Through
Reset/Encrypt Button
Reset Button
Encrypt Button
Maximum PHY Rate over Powerline 1200 Mbps 1300 Mbps 1800 Mbps
Note: In this guide RESET/ENCRYPT also refers to the ENCRYPT button in PLAs that have
separate RESET and ENCRYPT buttons.
You can directly plug an electrical device (such as a router or computer) into PLAs with an AC power
pass-through socket to supply power to the device.
The power plug varies depending on your region.
PLA Series User’s Guide
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1.2 LEDs
The following sections describes the lights on the PLA.
The following figure is the front panel of the PLA. Use the lights to determine if the PLA is behaving
normally or if there are some problems on your Powerline network.
Figure 1 PLA Lights
Chapter 1 Introducing the PLA
The following table describes the behavior of the lights on the PLA.
Table 3 LEDs: 600 / 1000 / 1200 / 1300 / 1800 Mbps Models
LIGHTS ICON COLOR STATUS DESCRIPTION
POWER Green On The PLA is on and receiving power.
It also indicates a successful connection using the RESET/
ENCRYPT button.
Blinking It indicates the PLA is trying to connect with another device using
the ENCRYPT function.
The Power LED blinks when it is in standby mode. Refer to Section
1.3 on page 8 for details on this feature.
Off The PLA is not receiving power.
HomePlug Green On The PLA detects another Powerline adapter. The data transfer
rate is greater than 80 Mbps.
Amber The PLA detects another Powerline adapter. The data transfer
Red The PLA detects another Powerline adapter. The data transfer
Green/
Amber/
Red
ETHERNET Green On The Ethernet connection is up.
Blinking The PLA is communicating with another Powerline adapter. Data
Off The HomePlug port does not detect another Powerline adapter.
Blinking The PLA is communicating with a networking device connected
Off The PLA does not detect any devices connected to its ETHERNET
rate is between 20~80 Mbps.
rate is between 0~20 Mbps.
is being transmitted and/or received.
to it.
port.
PLA Series User’s Guide
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Chapter 1 Introducing the PLA
PLA
PLA
1.3 Standby Mode (Power Saving Mode)
Your PLA is a certified green product. It goes into standby mode when there is no Ethernet connection.
When you plug the PLA into an electric socket, it waits for an Ethernet connection. When no connection
is detected after three minutes, the Power LED blinks indicating that it is going into standby mode.
The same process occurs when you disconnect the PLA from a previously working Ethernet connection.
Three minutes after disconnecting the Ethernet cable, the PLA’s power LED blinks signaling that it is going
into standby mode.
The Ethernet and HomePlug LEDs are turned off in standby mode.
While in standby mode, you cannot use the RESET/ENCRYPT button. To enable the RESET/ENCRYPT button
again, you have to connect the PLA’s Ethernet cable to a computer/notebook or modem/router first.
The PLA wakes up from standby mode and you can start using the RESET/ENCRYPT button.
1.4 Ways to Manage the PLA
Use the RESET/ENCRYPT button to add Powerline devices to your Powerline network if they have this
button. See Chapter 2 on page 12 for instructions on using the ENCRYPT feature.
Use the Zyxel PLA Series Configuration utility (or utility, for short) to manage the PLA. See Chapter 3 on
page 19 for instructions on installing the utility.
1.5 Expand Your Network with the PLA
The PLA plugs into an ordinary power outlet to easily extend a cable or DSL broadband connection or
existing Ethernet (LAN) network to any other electrical outlet in any room of a house, all without the
need for any new cabling. Devices can securely communicate with each other at high data transfer
rates. The PLA uses 128-bit Advanced Encryption Standard (AES) to ensure safe transfer of information.
Figure 2 Expand Your Network with the PLA
PLA Series User’s Guide
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Connect your PLA to an Internet gateway such as a modem and plug it into an ordinary power outlet in
your home. Plug a second PLA into another power outlet and connect a computer to the PLA for
Internet access. Your network can be further expanded by plugging additional PLAs into other outlets in
your home and connecting other computers or network devices (for example, a printer) to them.
Refer to your Quick Start Guide for hardware connection information.
1.6 Security
Since your Powerline network may extend outside your premises, it is important to set up security on your
PLA.
1.6.1 Passwords
You use two types of passwords in the HomePlug AV Powerline network. The following table describes
the differences between the passwords.
Table 4 Password Summary
PASSWORD DESCRIPTION
Network Name All Powerline adapters that follow the HomePlug AV standard are shipped with the
DAK (Data Access Key)
Password
Chapter 1 Introducing the PLA
same Powerline network name “HomePlugAV”. Change the network name via the
Zyxel PLA Series Configuration utility or RESET/ENCRYPT button to create a private
network. See Section 4.4 on page 30.
In order to manage the Powerline adapters on your Powerline network you must enter
the adapters’ DAK password in the Zyxel PLA Series Configuration utility. This password is
printed on the Powerline adapter itself.
You don’t need to add the password for the Powerline adapter directly connected to
the computer running the configuration utility (local Powerline adapter), you only have
to add the remote Powerline adapters’ passwords (those on your circuit, but not
directly connected to your computer).
1.6.2 Setting Up Security
The ENCRYPT feature automatically sets up security on your Powerline network. Use this feature if your
Powerline devices have the RESET/ENCRYPT button.
Alternatively, use the Zyxel PLA Series Configuration utility to set up security on the PLA. Although the PLA
is a “plug-and-play” network expanding solution there are several reasons for enabling security on the
Powerline network in your home.
1 It’s easy and only requires you to change a network name.
PLA Series User’s Guide
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2 It’s a good idea to ensure privacy of your communication. When you use the PLA and other Powerline
adapters, the electrical wiring in your home becomes an extension of your Ethernet network. Your
network traffic flows freely within the electrical circuit of your home and is bounded in most cases by a
power meter.
Without security (encryption) your information is accessible to anyone using a Powerline adapter on the
same electrical circuit. In some cases, a circuit can be shared by more than one household.
To prevent compromising your network security, you can create a private network. A private network
uses a secret password (Network Name) to make sure that only permitted Powerline adapters can
communicate in your network. See Section 4.4 on page 30 for information on setting up a private
network.
3 You may need to change the Network Name to create multiple Powerline networks. See the next
section for more information on how to set up a multiple network.
1.7 Multiple Networks
Multiple Powerline networks can coexist on a single Powerline circuit. You might want to implement
multiple Powerline networks in a small office environment where you have two separate Ethernet
networks.
Chapter 1 Introducing the PLA
1 Connect one Powerline adapter to a router or switch on the first Ethernet network and assign a Network
Name (for example “Password1”) to this Powerline adapter. Add additional Powerline adapters to your
network by plugging them into your Powerline outlets and assigning them “Password1”. This completes
the configuration of your first Powerline network.
2 Connect another Powerline adapter to a router or switch on the second Ethernet network and assign a
different Network Name (for example “Password2”) to this Powerline adapter. Again, add additional
Powerline adapters and assign them “Password2”.
You now have two private networks on your Powerline circuit. Information is not shared between the
two networks as only Powerline adapters with the same Network Name can communicate with each
other.
PLA Series User’s Guide
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The RESET/ENCRYPT Button
Use the RESET/ENCRYPT button to automatically set up a secure Powerline connection between your
Powerline devices.
Note: In this guide RESET/ENCRYPT also refers to the ENCRYPT button in PLAs that have
separate RESET and ENCRYPT buttons.
2.1 RESET/ENCRYPT Button Overview
The RESET/ENCRYPT button allows you to set up a secure Powerline connection with other HomePlug AV
compliant Powerline devices which also support the ENCRYPT feature. No other Powerline setting
changes are required to connect.
You can use the RESET/ENCRYPT button to:
CHAPTER 2
• set up a new Powerline network.
• separate an existing Powerline network into multiple networks.
• reset the PLA to the factory defaults.
2.2 Adding Devices to a Powerline Network
You can connect a number of PLAs on a Powerline network, but you can use the RESET/ENCRYPT button
on only two PLAs at a time.
Place a Powerline device close to another Powerline device so you have time to set up each one. After
you set up the first Powerline device, you have 120 seconds to set up the second Powerline device.
Note: Your PLA must be connected to a networking equipment for the RESET/ENCRYPT button
to work. Refer to Section 1.3 on page 8 for more details.
Follow the steps below to set up your HomePlug AV Network:
1 Press the RESET/ENCRYPT button at the side of your Powerline device for 0.5 to 3 seconds. The power
( ) light will blink as the Powerline device tries to set up a connection with a new random network
name.
PLA Series User’s Guide
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Chapter 2 The RESET/ENCRYPT Button
press 0.5 ~ 3 seconds
press 0.5 ~ 3 seconds
within 2
minutes
PLA PLA
Figure 3 ENCRYPT Connection Procedure
Note: The RESET/ENCRYPT button’s location varies for each Powerline model.
Note: Check the lights on the two Powerline devices. The power ( ) and HomePlug ( )
lights should be on while the devices are connecting. Wait for about two minutes while
your Powerline devices connect.
If the power ( ) light does not blink when you press RESET/ENCRYPT, you have probably pressed
the RESET/ENCRYPT button for too long. Try again, pressing the RESET/ENCRYPT button for 0.5 to 3
seconds.
If the HomePlug ( ) lights on both Powerline devices do not light up, the Powerline devices are
not connected. Repeat step 1 in this section. If that doesn’t work, see the Troubleshooting in
Section 6.4 on page 46 for suggestions.
2 To add more Powerline devices to your network, use any Powerline device (A or B) you have connected
to set up a connection with the Powerline devices you want to connect (C and D).
3 Press the RESET/ENCRYPT button on both Powerline devices (A and C, or B and C) for 0.5 to 3 seconds to
add Powerline device C. This must be done within 2 minutes (120 seconds) of pressing the RESET/
ENCRYPT button on the PLA.
4 Press the RESET/ENCRYPT button on both Powerline devices (A and D, B and D or C and D) for 0.5 to 3
seconds to add Powerline device D. This must be done within 2 minutes (120 seconds) of pressing the
RESET/ENCRYPT button on the PLA.
PLA Series User’s Guide
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Chapter 2 The RESET/ENCRYPT Button
A
B
C
A OR B
D
A OR B OR C
A
C
B
D
Figure 4 Adding More Powerline Adapters to Your Network
This sets up your Powerline network between your Powerline devices.
2.3 Removing a Device from a Powerline Network
Suppose you want to remove PLAs (C) and (D) from the following Powerline network.
Figure 5 Removing Devices From an Existing Powerline Network
1 Press the RESET/ENCRYPT button on Powerline device C for 5 to 8 seconds and then release it. This
disconnects C from the current network.
2 Press the RESET/ENCRYPT button on Powerline device D for 5 to 8 seconds and then release it. This
disconnects D from the current network.
Note: If C or D are models with a separate ENCRYPT button, press the button for more than 10
seconds and then release it.
PLA Series User’s Guide
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Chapter 2 The RESET/ENCRYPT Button
E
G
F
H
2.4 Multiple Separate Powerline Networks
You can use the RESET/ENCRYPT button to create multiple separate Powerline networks. Use the RESET/
ENCRYPT button on only two PLAs at a time.
1 Press the RESET/ENCRYPT button on Powerline devices E and F for 0.5 to 3 seconds. This must be done
within 2 minutes (120 seconds) of pressing the RESET/ENCRYPT button on the first PLA.
2 Wait for about one minute while Powerline devices E and F connect.
3 Now pair two different PLAs. Press the RESET/ENCRYPT button on Powerline devices G and H for 0.5 to 3
seconds and within two minutes of each other.
4 Wait for about one minute while Powerline devices G and H connect.
5 When the power ( ) and HomePlug ( ) lights shine steadily, the devices are connected.
Figure 6 Two Separate Powerline Networks
If the HomePlug ( ) lights on both Powerline devices do not light up, the Powerline devices are
not connected. Repeat the connection process, making certain you press the RESET/ENCRYPT
buttons for the correct time and within two minutes of each other. If that does not work see
Section 6.4 on page 46 for suggestions.
2.5 PLAs With One Combination RESET/ENCRYPT Button
Refer to Table 1 on page 6 to see which models have a combination RESET /ENCRYPT button.
PLA Series User’s Guide
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Chapter 2 The RESET/ENCRYPT Button
The following table summarizes the actions that occur when the RESET/ENCRYPT button is pressed for
specific lengths of time.
Table 5 RESET/ENCRYPT
TIME ACTION POWER LIGHT BEHAVIOR HOMEPLUG LIGHT BEHAVIOR
0.5 to 3
seconds
5 to 8
seconds
10 to 15
seconds
Create a Powerline network
with a new random network
name.
Join an existing Powerline
network by sharing the same
network name as other
devices on the network.
Remove the device from any
network it is associated with
and its network name assumes
a random value.
Clear all user-entered
configuration information and
return the device to its factory
defaults.
The power ( ) light blinks until
the device is connected. This
may take a minute.
The power ( ) light blinks and
then shines steadily.
The power ( ) light blinks and
then shines steadily.
The HomePlug ( ) light turns on
if your device is connected to
another Powerline device or a
Powerline network.
The HomePlug ( ) light turns off
when it disconnects from the
Powerline network.
The HomePlug ( ) light turns off
when it disconnects from the
Powerline network.
Note: The network name is unknown when you use the RESET/ENCRYPT button.
2.6 PLAs with Separate RESET and ENCRYPT Buttons
Refer to Table 1 on page 6 to see which models have separate RESET and ENCRYPT buttons.
2.6.1 ENCRYPT Button Behavior
The following table summarizes the actions that occur when the ENCRYPT button is pressed for specific
lengths of time.
Table 6 ENCRYPT
TIME ACTION POWER LIGHT BEHAVIOR HOMEPLUG LIGHT BEHAVIOR
less than 3
seconds
more than
10 seconds
Create a Powerline network
with a new random network
name.
Join an existing Powerline
network by sharing the same
network name as other devices
on the network.
Remove the device from any
network it is associated with
and its network name assumes
a random value.
The power ( ) light blinks until
the device is connected. This
may take a minute.
The power ( ) light blinks and
then shines steadily.
The HomePlug ( ) light turns
on if your device i s connect ed to
another Powerline device or a
Powerline network.
The HomePlug ( ) light blinks
red one time and then turns off
when it disconnects from the
Powerline network.
PLA Series User’s Guide
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Chapter 2 The RESET/ENCRYPT Button
2.6.2 RESET Button Behavior
Use a pointed device such as a pin to reset the Network Name back to default HomePlugAV.
Table 7 RESET Button
TIME ACTION POWER LIGHT BEHAVIOR HOMEPLUG LIGHT BEHAVIOR
1 to 3
seconds
See Troubleshooting in Chapter 6 on page 46 for suggestions on problems with the RESET/ENCRYPT
button and the lights.
Clear all user-entered
configuration information and
return the device to its factory
defaults.
The power ( ) light blinks and
then shines steadily.
The HomePlug ( ) light turns
off when it disconnects from
the Powerline network.
PLA Series User’s Guide
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PART II
Technical Reference
18
This chapter guides you through the installation of the configuration utility for your PLA.
3.1 Windows
This section uses the Windows XP screens as an example to show you how to install the Windows vesion
of the Zyxel PLA Series Configuration utility.
3.1.1 System Requirements
At the time of writing, the Zyxel PLA Series Configuration utility is compatible with:
• Windows XP (32-bit version)
• Windows XP (64-bit version)
• Windows Vista (32-bit version)
• Windows Vista (64-bit version)
• Windows 7 (32-bit version)
• Windows 7 (64-bit version)
• Windows 8 (32-bit version)
• Windows 8 (64-bit version)
CHAPTER 3
Installing the Utility
Note: To check for your Windows operating system version, right-click on My Computer >
Properties. You should see this information in the General tab.
Microsoft’s .NET Framework version 4 and WinPcap 4.1.3 software are necessary for the installation of the
Zyxel PLA Series Configuration utility. The utility automatically installs WinPcap 4.1.3 and .NET Framework
version 4 on all supported operating systems (if it’s not already installed on your computer).
3.1.2 Installing the Utility
Follow the steps below to install WinPcap 4.1.3, .NET Framework version 4 and the Zyxel PLA Series
Configuration utility on your computer.
1 Go to the Zyxel Download Library and download the utility to your computer. Double click the utility
setup.exe file.
If WinPcap 4.1.3 is already installed on your computer, the following screen appears. Click Cancel and
go to step 5.
PLA Series User’s Guide
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