IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide is designed to show you how to make the NXC hardware connections and
access the Web Configurator.
• CLI Reference Guide
The CLI Reference Guide explains how to use the Command-Line Interface (CLI) and CLI
commands to configure the NXC.
Note: It is recommended you use the Web Configurator to configure the NXC.
• Web Configurator Online Help
Click the help icon in any screen for help in configuring that screen and supplementary
Policy and Static Routes .......................................................................................................................138
Zones ....................................................................................................................................................148
AP Profile ..............................................................................................................................................212
AAA Server ...........................................................................................................................................254
System ..................................................................................................................................................288
Log and Report .....................................................................................................................................328
2.2 Front Panel ........................................................................................................................................23
5.1.1 What You Can Do in this Chapter ............................................................................................56
5.2 What You Need to Know ...................................................................................................................57
5.3 Port Statistics ...................................................................................................................................57
5.3.1 Port Statistics Graph ...............................................................................................................58
5.4 Interface Status .................................................................................................................................59
5.10 USB Storage ..................................................................................................................................70
5.11 AP List ............................................................................................................................................71
5.11.1 Station Count of AP ...............................................................................................................72
5.11.2 Config AP ..............................................................................................................................74
5.12 Radio List .......................................................................................................................................78
5.12.1 AP Mode Radio Information ..................................................................................................79
5.13 ZyMesh Link Info .............................................................................................................................81
5.14 Station List ......................................................................................................................................82
6.3 Service ..............................................................................................................................................90
7.4.1 Add/Edit Rogue/Friendly List .................................................................................................109
7.5 Auto Healing .................................................................................................................................... 110
10.1.1 What You Can Do in this Chapter ........................................................................................148
10.1.2 What You Need to Know ......................................................................................................148
10.2 Zone ..............................................................................................................................................149
10.2.1 Add/Edit Zone .....................................................................................................................149
17.4.1 Edit User Authentication Timeout Settings ..........................................................................205
17.4.2 Add/Edit Dynamic Guest Group ..........................................................................................206
17.4.3 User Aware Login Example .................................................................................................206
17.4.4 Guest Manager Login Example ...........................................................................................207
17.5 MAC Address ................................................................................................................................210
17.5.1 Add/Edit MAC Address ........................................................................................................ 211
Chapter 18
AP Profile...........................................................................................................................................212
18.1.1 What You Can Do in this Chapter ........................................................................................212
18.1.2 What You Need To Know .....................................................................................................212
18.2 Radio .............................................................................................................................................213
18.2.1 Add/Edit Radio Profile .........................................................................................................214
35.2 Resetting the NXC ........................................................................................................................383
35.3 Getting More Troubleshooting Help ..............................................................................................384
NXC Series User’s Guide
13
Table of Contents
Appendix A Log Descriptions...........................................................................................................385
Appendix B Common Services........................................................................................................412
Appendix C Importing Certificates ...................................................................................................415
Appendix D Wireless LANs..............................................................................................................428
Appendix E IPv6 ..............................................................................................................................440
Appendix F Customer Support ........................................................................................................449
Appendix G Legal Information .........................................................................................................455
Index ..................................................................................................................................................460
NXC Series User’s Guide
14
PART I
User’s Guide
15
1.1 Overview
This User’s Guide covers the following models: NXC2500 and NXC5500.
Table 1 NXC Series Comparison Table
FEATURESNXC2500NXC5500
Two USB Ports
Console Port (Serial Port)DB-9 ConnectorRJ-45 Connector
The NXC is a comprehensive wireless LAN controller. Its flexible configuration helps network
administrators set up wireless LAN networks and efficiently enforce security policies over them. In
addition, the NXC provides excellent throughput, making it an ideal solution for reliable, secure
service.
CHAPTER 1
Introduction
YesYes
The NXC’s security features include firewall and certificates. It also provides captive portal
configuration, NAT, port forwarding, policy routing, DHCP server, extensive wireless AP control
options, and many other powerful features. Flexible configuration helps you set up the network and
enforce security policies efficiently.
The front panel physical Gigabit Ethernet ports (labeled P1, P2, P3, and so on) are mapped to
Gigabit Ethernet (ge) interfaces. By default P1 is mapped to ge1, P2 is mapped to ge2 and so on.
• The default LAN IP address is 192.168.1.1.
• The default administrator login user name and password are “admin” and “1234” respectively.
1.2 Zones, Interfaces, and Physical Ports
Here is an overview of zones, interfaces, and physical ports in the NXC.
Table 2 Zones, Interfaces, and Physical Ethernet Ports
Zones
(LAN)
Interfaces
(Ethernet, VLAN)
Physical Ethernet
Ports
(P1, P2, P3, and so
on)
A zone is a group of interfaces. Use zones to apply security sett ings such as firewall.
Interfaces are logical entities that (layer-3) packets pass through. Use interfaces in
configuring zones, policy routes, static routes, and NAT.
Port combine physical ports into interfaces.
The physical port is where you connect a cable.
NXC Series User’s Guide
16
Chapter 1 Introduction
1.2.1 Interface Types
There are two types of interfaces in the NXC. In addition to being used in various features,
interfaces also describe the network that is directly connected to it.
• Ethernet interfaces are the foundation for defining other interfaces and network policies.
• VLAN interfaces recognize tagged frames. The NXC automatically adds or removes the tags as
needed. Each VLAN can only be associated with one Ethernet interface.
Note: By default, all Ethernet interfaces are placed into vlan0, allowing the NXC to
function as a bridge device.
1.2.2 Interface and Zone Configuration
This section introduces the NXC’s default zone member physical interfaces and the default
configuration of those interfaces. This section uses the NXC5500 drawings as an example.
Figure 1 Default Network Topology
Table 3 Default Interfaces Configuration
PORTINTERFACEZONE
P1~P6 ge1~ge6LAN
(vlan0)
CONSOLEN/ANoneNoneLocal management
•The LAN zone contains the ge1~ ge6 interfaces (physical ports P1~P6). By default, all LAN
interfaces are put in vlan0.
•The console port is not in a zone and can be directly accessed by a computer attached to it using
a special console-to-Ethernet adapter.
IP ADDRESS AND DHCP
SETTINGS
192.168.1.1, DHCP server
disabled
NXC Series User’s Guide
SUGGESTED USE WITH DEFAULT
SETTINGS
Dedicated LAN connections
17
1.3 Applications
A
BC
D
These are some example applications for your NXC.
1.3.1 AP Management
Manage multiple separate Access Points (APs) from a single, persistent location. APs can also be
configured to monitor for rogue APs.
Figure 2 AP Management Example
Chapter 1 Introduction
Here, the NXC (A) connects to a number of Power over Ethernet (PoE) devices (B). They connect
to the managed Access Points (C), such as NWA5123-NI, which in turn provide access to the
network for the wireless clients (D) within their broadcast radius.
1.3.2 Wireless Security
Keep the connections between wireless clients and your APs secure with the NXC’s comprehensive
wireless security tools. APs can be configured to require WEP and WPA encryption from all wireless
clients attempting to associate with them. Furthermore, you can protect your network by
monitoring for rogue APs. Rogue APs are wireless access points operating in a network’s coverage
area that are not under the control of the network’s administrators, and can potentially open up
critical holes in a network’s security policy.
1.3.3 Captive Portal
The NXC can be configured with a captive portal, which intercepts all network traffic, regardless of
address or port, until a connecting user authenticates his or her session, through a designated login
Web page.
NXC Series User’s Guide
18
Chapter 1 Introduction
Figure 3 Applications: Captive Portal
The captive portal page only appears once per authentication session. Unless a session times out or
a user closes the connection, he or she generally will not see it again during the same session.
1.3.4 Load Balancing
With load balancing you can easily distribute wireless traffic across multiple APs to relieve str ain on
your network. When a station becomes overloaded, it can automatically delay a connection until the
client associates with another network, or it can alternatively disassociate idle clients or those
clients with weak connections from the network.
1.3.5 Dynamic Channel Selection
The NXC can automatically select the radio channel upon which its APs broadcast by scanning the
area around those APs and determining what channels are currently being used by other devices
not connected to the network.
1.3.6 User-Aware Access Control
Set up security policies that restrict access to sensitive information and shared resources based on
the user who is trying to access it.
NXC Series User’s Guide
19
Chapter 1 Introduction
1.4 Management Overview
You can use the followin g ways to manage the NXC.
Web Configurator
The Web Configurator allows easy NXC setup and management using an Internet browser. This
User’s Guide provides information about the Web Configurator.
Command-Line Interface (CLI)
The CLI allows you to use text-based commands to configure the NXC. You can access it using
remote management (for example, SSH or Telnet) or via the physical or Web Configurator console
port. See the Command Reference Guide for CLI details. The default settings for the console port
are as follows:
Table 4 Console Port Default Settings
SETTINGVALUE
Speed115200 bps
Data Bits8
ParityNone
Stop Bit1
Flow ControlOff
1.5 Object-based Configuration
The NXC stores information or settings as objects. You use these objects to configure many of the
NXC’s features and settings. Once you configure an object, you can reuse it in configuring other
features.
When you change an object’s settings, the NXC automatically updates all the settings or rules that
use the object.
You can create address objects based on an interface’s IP address, subnet, or gateway. The NXC
automatically updates every rule or setting that uses these objects whenever the interface’s IP
address settings change. For example, if you change an Ethernet interface’s IP address, the NXC
automatically updates the rules or settings that use the interface-based, LAN subnet address
object.
You can use the Configuration > Object screens to create objects before you configure features
that use them. If you are in a screen that uses objects, you can also usually select Create new Object to be able to configure a new object.
Use the Object Reference screen to see what objects are configured and which configuration
settings reference specific objects.
NXC Series User’s Guide
20
Chapter 1 Introduction
1.6 Starting and Stopping the NXC
Here are some of the ways to start and stop the NXC.
Always use Maintenance > Shutdown or the shutdown command before
you turn off the NXC or remove the power. Not doing so can cause the
firmware to become corrupt.
Table 5 Starting and Stopping the NXC
METHODDESCRIPTION
Turning on the powerA cold start occurs when you turn on the power to the NXC. The NXC powers up,
Rebooting the NXCA warm start (without powering down and powering up again) occurs when you use
Using the RESET
button
Clicking
Maintenance >
Shutdown >
Shutdown or using
the shutdown
command
Disconnecting the
power
checks the hardware, and starts the system processes.
the Reboot bu tton in th e Reboot screen or when you use the reboot command. The
NXC writes all cached data to the local storage, stops the system processes, and then
does a warm start.
If you press the RESET button, the NXC sets the configuration to its default values
and then reboots.
Clicking Maintenance > Shutdown > Shutdown or using the shutdown command
writes all cached data to the local storage and stops the system processes. Wait for
the device to shut down and then manually turn off or remove the power. It does not
turn off the power.
Power off occurs when you turn off the power to the NXC. The NXC simply turns off. It
does not stop the system processes or write cache d data to local storage.
The NXC does not stop or start the system processes when you apply configuration files or run shell
scripts although you may temporarily lose access to network resources.
NXC Series User’s Guide
21
Hardware Installation and Connection
2.1 Rack-mounted Installation
Note: ZyXEL provides a sliding rail accessory for your use with your device. Please
contact your local vendor for details.
The NXC can be mounted on an EIA standard size, 19-inch rack or in a wiring closet with other
equipment. Follow the steps below to mount your NXC on a standard EIA rack using a rackmounting kit. Make sure the rack will safely support the combined weight of all the equipment it
contains and that the position of the NXC does not make the rack unstable or top-heavy. Take all
necessary precautions to anchor the rack securely before installing the unit.
Note: Leave 10 cm of clearance at the sides and 20 cm in the rear.
Use a #2 Phillips screwdriver to install the screws.
CHAPTER 2
Note: Failure to use the proper screws may damage the unit.
2.1.1 Rack-Mounted Installation Procedure
This section uses the NXC5500 drawings as an example.
1Align one bracket with the holes on one side of the NXC and secure it with the included bracket
screws (smaller than the rack-mounting screws).
2Attach the other bracket in a similar fashion.
NXC Series User’s Guide
22
Chapter 2 Hardware Installation and Connection
3After attaching both mounting brackets, position the NXC in the rack by lining up the holes in the
brackets with the appropriate holes on the rack. Secure the NXC to the r ack with the r ack -mounting
screws.
2.2 Front Panel
This section gives you an overview of the front panel.
2.2.1 NXC2500
There are LEDs, one reset button, two USB ports and six Ethernet ports on the NXC2500 front
panel.
Figure 4 Front Panel: NXC2500
2.2.2 NXC5500
There are one reset button, six Ethernet ports, one console port, two USB ports and LEDs on the
NXC5500 front panel.
Figure 5 Front Panel: NXC5500
NXC Series User’s Guide
23
Chapter 2 Hardware Installation and Connection
Ethernet Ports
The auto-negotiating, auto-crossover Ethernet ports support 10/100/1000 Mbps Gigabit Ethernet
so the speed can be 10 Mbps, 100 Mbps or 1000 Mbps. The duplex mode can be both half or full
duplex at 10/100 Mbps and full duplex only at 1000 Mbps. An auto-negotiating port can detect and
adjust to the optimum Ethernet speed and duplex mode of the connected device.
An auto-crossover (auto-MDI/MDI-X) port automatically works with a str aight -through or crossov er
Ethernet cable.
Default Ethernet Settings
The factory default negotiation settings for the Ethernet ports on the NXC are:
• Speed: Auto
•Duplex: Auto
• Flow control: On (you cannot configure the flow control setting, but the NXC can negotiate with
the peer and turn it off if needed)
Console Port (NXC5500 Only)
Connect this port to your computer (using an RJ-45-to-DB-9 console cable) if you want to configure
the NXC using the command line interface (CLI) via the console port.
For local management, you can use a computer with terminal emulation software configured to the
following parameters:
• VT100 terminal emulation
• 115200 bps
• No parity, 8 data bits, 1 stop bit
• No flow control
Connect the RJ-45 connector of the console cable to the console port of the NXC. Connect the
female 9-pin end of the console cable to a serial port (COM1, COM2 or other COM port) of your
computer.
The following table shows you the wire color codes and pin assignment for the console cable.
Connect a USB storage device to a USB port on the NXC to archive the NXC system logs or save the
NXC operating system core dump to it.
2.2.3 Front Panel LEDs
This section describes the front panel LEDs.
2.2.3.1 NXC2500
The following table describes the LEDs.
Table 7 Front Panel LEDs: NXC2500
LEDCOLOR STATUSDESCRIPTION
PWROffThe NXC is turned off.
GreenOnThe NXC is turned on.
RedOnThere is a hardware component failure. Shut down the device, wait for a few
SYSGreenOffThe NXC is not ready or has failed.
OnThe NXC is ready and running.
BlinkingThe NXC is booting.
RedOnThe NXC had an error or has failed.
P1~P6GreenOnThis port has a successful link to a 10/100 Mbps Ethernet network
BlinkingThe NXC is sending or receiving packets to/from a 10/100 Mbps Ethernet
OrangeOnThis port has a successful link to a 1000 Mbps Ethernet network.
BlinkingThe NXC is sending or receiving packets to/from a 1000 Mbps Ethernet
OffThere is no connection on this port.
Chapter 2 Hardware Installation and Connection
minutes and then restart the device (see Section 1.6 on page 21). If the LED
turns red again, then please contact your vendor.
network on this port
network on this port
2.2.3.2 NXC5500
The following table describes the LEDs.
Table 8 Front Panel LEDs: NXC5500
LEDCOLOR STATUSDESCRIPTION
PWRGreenOffThe NXC is turned off.
OnThe NXC is turned on.
NXC Series User’s Guide
25
Table 8 Front Panel LEDs: NXC5500 (continued)
LEDCOLOR STATUSDESCRIPTION
SYSGreenOffThe NXC is not ready or has failed.
P1~P6
Link
(Left)
P1~P6
Speed
(Right)
GreenOnThis port has a successful link to an Ethernet network
GreenOnThis Ethernet connection speed is 100 Mbps on this port.
OrangeOnThis Ethernet connection speed is 1000 Mbps on this port.
2.3 Rear Panel
The NXC2500 rear panel contains a console port, a power switch and a connector for the power
receptacle.
Chapter 2 Hardware Installation and Connection
OnThe NXC is ready and running.
BlinkingThe NXC is booting.
BlinkingThe N XC is sending or receiving pack ets to/fr om an Ethernet n etwork on this
port
OffThere is no connection on this port.
OffThis Ethernet connection speed is 10 Mbps on this port.
Figure 6 Rear Panel: NXC2500
The NXC5500 rear panel contains a power switch, a connector for the power receptacle and a fan
module.
Figure 7 Rear Panel: NXC5500
Console Port (NXC2500 Only)
Connect this port to your computer (using an RS-232 cable) if you want to configure the NXC using
the command line interface (CLI) via the console port.
For local management, you can use a computer with terminal emulation software configured to the
following parameters:
• VT100 terminal emulation
• 115200 bps
• No parity, 8 data bits, 1 stop bit
• No flow control
NXC Series User’s Guide
26
Chapter 2 Hardware Installation and Connection
Connect the male 9-pin end of the RS-232 console cable to the console port of the NXC. Connect
the female end to a serial port (COM1, COM2 or other COM port) of your computer.
NXC Series User’s Guide
27
3.1 Overview
The NXC Web Configurator allows easy management using an Internet browser.
In order to use the Web Configurator, you must:
• Use Internet Explorer 7.0 and later versions, Mozilla Firefox 9.0 and later versions, Safari 4.0 and
later versions, or Google Chrome 10.0 and later versions.
• Allow pop-up windows
• Enable JavaScript (enabled by default)
• Enable Java permissions (enabled by default)
• Enable cookies
CHAPTER 3
The Web Configurator
The recommended screen resolution is 1024 x 768 pixels and higher.
3.2 Access
1Make sure your NXC hardware is properly connected. See the Quick Start Guide.
2Browse to http://192.168.1.1. The Login screen appears.
3Enter the user name (default: “admin”) and password (default: “1234”).
NXC Series User’s Guide
28
Chapter 3 The Web Configurator
4Click Login. If you logged in using the default user name and password, the Update Admin Info
screen appears. Otherwise, the dashboard appears.
This screen appears every time you log in using the default user name and default password. If you
change the password for the default user account, this screen does not appear anymore.
3.3 The Main Screen
This guide uses the NXC5500 screens as an example. The screens may vary slightly for different
models.
The Web Configurator’s main screen is divided into these parts:
NXC Series User’s Guide
29
Chapter 3 The Web Configurator
A
C
B
Figure 8 The Web Configurator’s Main Screen
• A - Title Bar
• B - Navigation Panel
• C - Main Window
3.3.1 Title Bar
The title bar provides some useful links that always appear over the screens below, regardless of
how deep into the Web Configurator you navigate.
Figure 9 Title Bar
The icons provide the following functions.
Table 9 Title Bar: Web Configurator Icons
LABELDESCRIPTION
LogoutClick this to log out of the Web Configurator.
HelpClick this to open the help page for the current screen.
NXC Series User’s Guide
30
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