ZyXEL IES-1000 User Manual

IES-1000

Integrated Ethernet Switch

July 2002

Version 2.04

Hardware Installation Guide

IES-1000 Hardware Installation Guide

Copyright

IES-1000 Integrated Ethernet Switch

Copyright © 2002 by ZyXEL Communications Corporation.

The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval
system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL
Communications Corporation.

Published by ZyXEL Communications Corporation. All rights reserved.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or software described
herein. Neither does it convey any license under its patent rights nor the patent rights of others. ZyXEL further
reserves the right to make changes in any products described herein without notice. This publication is subject to
change without notice.

Trademarks

Trademarks mentioned in this publication are used for identification purposes only and may be properties of their
respective owners.

ii Copyright

IES-1000 Hardware Installation Guide

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or
workmanship for a period of up to two (2) years from the date of purchase. During the warranty period and upon
proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials,
ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts
or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating
condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal
value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified,
misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is
in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a
particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind
of character to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material Authorization
number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when
shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or
replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced
products will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty gives you
specific legal rights, and you may also have other rights that vary from country to country.

ZyXEL Limited Warranty iii

IES-1000 Hardware Installation Guide

Customer Support

If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the following ways:

Contacting Customer Support

When you contact your customer support representative, have the following information ready:

♦ Model and serial number.

♦ Warranty information.

♦ Date you received your product.

♦ Brief description of the problem and the steps you took to solve it.

METHOD

LOCATION

WORLDWIDE

AMERICA

[e-mail]

[e-mail]

[e-mail] [phone]

[e-mail]

[e-mail] [phone] www.zyxel.dk SCANDINAVIA

[e-mail]

[e-mail] [phone] www.zyxel.de GERMANY

[e-mail]

[e-mail] [phone] www.zyxel.com.my MALAYSIA

[e-mail]

E-MAIL

SUPPORT/SALES

[phone] ftp.europe.zyxel.com

[phone] ftp.zyxel.com

[phone] ftp.zyxel.dk

[phone]

[phone]

TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL

[phone] www.zyxel.com

www.europe.zyxel.com

www.zyxel.com NORTH

800-255-4101

ZyXEL Communications Corp.,
6 Innovation Road II, Science­Based Industrial Park, Hsinchu,
300 Taiwan

ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.

ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark

ZyXEL Deutschland GmbH.
Adenauerstr. 20/A4 D-52146
Wuerselen, Germany

Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia

iv Customer Support

IES-1000 Hardware Installation Guide

Table of Contents

Copyright .................................................................................................................................................................... ii

ZyXEL Limited Warranty ....................................................................................................................................... iii

Customer Support..................................................................................................................................................... iv

List of Figures........................................................................................................................................................... vii

List of Tables ............................................................................................................................................................ vii

Preface...................................................................................................................................................................... viii

Chapter 1 IES-1000 Applications.....................................................................................................................1-1

1.1 Applications .............................................................................................................................................. 1-1

1.1.1 MTU Application .............................................................................................................................. 1-1

1.1.2 Enterprise Application....................................................................................................................... 1-2

Chapter 2 Hardware Installation..................................................................................................................... 2-1

2.1 Environment .............................................................................................................................................. 2-1

2.1.1 Operating Environment..................................................................................................................... 2-1

2.1.2 Storage Environment......................................................................................................................... 2-1

2.2 Free-standing IES-1000 Installation Requirements .................................................................................. 2-1

2.3 Rack-mounted IES-1000 Installation Requirements.................................................................................2-1

2.4 Mounting the IES-1000 on a Rack ............................................................................................................2-1

2.4.1 Attaching the Mounting Brackets to the IES-1000 ........................................................................... 2-2

2.4.2 Mounting the IES-1000 on a Rack.................................................................................................... 2-2

Chapter 3 Removing and Installing Network Modules .................................................................................3-1

3.1 Removing a G.SHDSL SAM1008 Network Module................................................................................. 3-1

3.2 Installing a Network Module..................................................................................................................... 3-2

Chapter 4 IES-1000 Connections..................................................................................................................... 4-1

4.1 Front Panel Connections ...........................................................................................................................4-1

4.2 Console Port .............................................................................................................................................. 4-1

4.3 SHDSL Port Connections.......................................................................................................................... 4-2

4.3.1 Procedure to Complete a G.SHDSL Connection ..............................................................................4-2

Notes About MDFs (Main Distribution Frames) .......................................................................................... 4-4

4.4 ADSL Port Connections............................................................................................................................ 4-5

4.4.1 Typical Scenarios .............................................................................................................................. 4-6

4.4.2 Installation Scenario A ...................................................................................................................... 4-6

Procedure To Connect To An MDF.............................................................................................................. 4-7

4.4.3 Installation Scenario B ...................................................................................................................... 4-7

Procedure To Connect To MDFs .................................................................................................................. 4-9

4.4.4 Installation Scenario C .................................................................................................................... 4-10

Procedure To Connect To MDFs ................................................................................................................ 4-11

4.4.5 LAN Port (Ethernet) Connection .................................................................................................... 4-12

4.4.6 Power Cord...................................................................................................................................... 4-12

Chapter 5 Turning On Your IES-1000............................................................................................................ 5-1

5.1 Introduction ............................................................................................................................................... 5-1

5.2 Network Module Front Panel LEDs.......................................................................................................... 5-2

Chapter 6 Hardware Troubleshooting ............................................................................................................ 6-1

Table of Contents v

IES-1000 Hardware Installation Guide

6.1 System Startup...........................................................................................................................................6-1

6.1.1 The SYS LED Does Not Turn On..................................................................................................... 6-1

6.2 The ALM LED Is On.................................................................................................................................6-1

6.3 The SHDSL LED(s) Do Not Turn On.......................................................................................................6-2

6.4 The ADSL LED(s) Do Not Turn On..........................................................................................................6-2

6.5 The LAN LED(s) Do Not Turn On ........................................................................................................... 6-3

6.6 There Is No Voice on an ADSL Connection.............................................................................................. 6-3

Appendix A Removing and Installing a Fuse.......................................................................................................... A

Appendix B Pin Assignments ................................................................................................................................... D

Appendix C Hardware Specifications ......................................................................................................................F

Index .............................................................................................................................................................................I

vi Table of Contents

IES-1000 Hardware Installation Guide

List of Figures

Figure 1-1 IES-1000 Building Deployment Example............................................................................................... 1-2

Figure 1-2 Enterprise Application............................................................................................................................. 1-3

Figure 2-1 Attaching the Mounting Brackets to the IES-1000.................................................................................. 2-2

Figure 2-2 Mounting the IES-1000 on a Rack .......................................................................................................... 2-3

Figure 3-1 The IES-1000 G.SHDSL SAM1008 Network Module............................................................................ 3-1

Figure 3-2 Loosen Module Screws ........................................................................................................................... 3-1

Figure 3-3 Removing a Network Module from the IES-1000 Chassis ..................................................................... 3-2

Figure 3-4 Installing a Network Module into the IES-1000 Chassis ........................................................................ 3-3

Figure 3-5 Tighten Module Screws........................................................................................................................... 3-3

Figure 4-1 SAM1008 Front Panel Connections Overview ....................................................................................... 4-1

Figure 4-2 Console Port Connection......................................................................................................................... 4-2

Figure 4-3 SHDSL Port and MDF Connections .......................................................................................................4-3

Figure 4-4 SHDSL Port, MDF and User Equipment Connections............................................................................ 4-4

Figure 4-5 Magnified View of MDF Wiring............................................................................................................. 4-5

Figure 4-6 AAM1008 Installation Overview ............................................................................................................ 4-6

Figure 4-7 Installation Scenario A ............................................................................................................................4-7

Figure 4-8 One MDF for End-user and CO Connections .........................................................................................4-8

Figure 4-9 Installation Scenario B ............................................................................................................................4-9

Figure 4-10 Two Separate MDFs for End-user and CO Connections ..................................................................... 4-10

Figure 4-11 Installation Scenario C......................................................................................................................... 4-11

Figure 4-12 Stacking Multiple IES-1000 Units ......................................................................................................4-12

Figure 4-13 Connecting the Power Cord to the IES-1000 and a Power Source...................................................... 4-13

Figure 5-1 Location of the IES-1000 Fans................................................................................................................ 5-1

Figure 5-2 SAM1008 Front Panel LEDs................................................................................................................... 5-2

Figure 5-3 AAM1008 Front Panel LEDs .................................................................................................................. 5-2

List of Tables

Table 5-1 Network Module LED Descriptions ......................................................................................................... 5-2

Table 6-1 SYS LED Troubleshooting .......................................................................................................................6-1

Table 6-2 ALM LED Troubleshooting...................................................................................................................... 6-1

Table 6-3 SHDSL LED Troubleshooting .................................................................................................................. 6-2

Table 6-4 ADSL LED Troubleshooting..................................................................................................................... 6-2

Table 6-5 LAN LED Troubleshooting ...................................................................................................................... 6-3

Table 6-6 ADSL Voice Troubleshooting ...................................................................................................................6-3

List of Diagrams

Diagram 1 Removing the Power Cord .........................................................................................................................A

Diagram 2 Opening the Fuse Housing .........................................................................................................................B

Diagram 3 Locations of the Installed and Spare Fuses ................................................................................................C

Diagram 4 RJ-11 4P4C (Console Port) Pin Assignments ............................................................................................D

Diagram 5 RJ-11 6P2C (SHDSL Port) Pin Assignments .............................................................................................D

Diagram 6 RJ-45 (LAN Port) Pin Assignments ...........................................................................................................E

Lists of Figures, Diagrams and Tables vii

IES-1000 Hardware Installation Guide

Preface

Congratulations on your purchase of the IES-1000 Integrated Ethernet switch.

This guide shows you how to set up the hardware for your IES-1000.

About the IES-1000

The IES-1000 is an integrated Ethernet switch that multiplexes traffic from up to 16 G.SHDSL or ADSL
subscribers (or eight of each) into two 10/100M Ethernet ports that connect to a WAN network via a WAN
switch.

Syntax Conventions

“Enter” means for you to type one or more characters and press the carriage return. “Select” or “Choose” means
for you to select one from the predefined choices.

For brevity’s sake, we will use “e.g.” as shorthand for “for instance”, and “i.e.” as shorthand for “that is” or “in
other words” throughout this manual.

Related Documentation

User’s Guide

The User’s Guide explains firmware setup, management and maintenance procedures.

Glossary and ZyXEL Web Site

Please refer to www.zyxel.com
additional support documentation.

for an online glossary of networking terms or the ZyXEL download library for

viii Preface

IES-1000 Hardware Installation Guide

Chapter 1

IES-1000

This chapter describes IES-1000 applications and basic operating environment.

Applications

1.1 Applications

The following are typical DSL multiplexing applications of the IES-1000.

1. Multiple Tenant Unit (MTU)

2. Enterprise

1.1.1 MTU Application

The following figure depicts a typical application of the IES-1000 in a large residential building, or Multiple
Tenant Unit (MTU), that leverages existing phone line wiring to provide Internet access to all tenants.

A tenant connects a computer to the phone line in a unit using a G.SHDSL or ADSL modem. The other end of the
phone line is connected to a port on the IES-1000. The IES-1000 aggregates the traffic from the tenants to the
Ethernet port and forwards it to a router or switch. The router (or switch) then routes the traffic further to the
Internet.

IES-1000 Applications 1-1

IES-1000 Hardware Installation Guide

Figure 1-1 IES-1000 Building Deployment Example

1.1.2 Enterprise Application

The IES-1000 can also be used in any-sized company to multiplex traffic from employee G.SHDSL or ADSL
connections to the Internet. Multiplex traffic from up to 16 connections and use a hub or switch to multiplex more.

1-2 IES-1000 Applications

IES-1000 Hardware Installation Guide

Figure 1-2 Enterprise Application

IES-1000 Applications 1-3

IES-1000 Hardware Installation Guide

Chapter 2

Hardware

This chapter shows you how to install hardware for a free-standing or rack-mounted scenario.

2.1 Environment

The following are the recommended environments for the IES-1000.

2.1.1 Operating Environment

Temperature: 0 — 50°C; Humidity: 5% — 95% (non-condensing)

2.1.2 Storage Environment

Temperature: -25 - 70°C; Humidity: 5% - 95% (non-condensing)

Refer also to the Hardware Specification Appendix.

Installation

2.2 Free-standing IES-1000 Installation Requirements

Position the IES-1000 on a flat surface. Remember that the unit requires proper ventilation.

2.3 Rack-mounted IES-1000 Installation Requirements

• Two mounting brackets (supplied).

• Eight M3 flat head screws (supplied) and a #2 Philips screwdriver.

• Four M5 flat head screws and a #2 Philips screwdriver.

2.4 Mounting the IES-1000 on a Rack

Precautions:

• Make sure the rack will safely support the combined weight of all the equipment it contains.

• Make sure the position of the IES-1000 does not make the rack unstable or top-heavy. Take all

necessary precautions to anchor the rack securely before installing the unit.

Hardware Installation 2-1

IES-1000 Hardware Installation Guide

2.4.1 Attaching the Mounting Brackets to the IES-1000

Step 1. Position a mounting bracket on one side of the IES-1000, lining up the four screw holes on the bracket

with the screw holes on the side of the unit (see the figure shown next).

Failure to use the proper screws may damage the unit.

Figure 2-1 Attaching the Mounting Brackets to the IES-1000

Step 2. Using a #2 Philips screwdriver, install the M3 flat head screws that came with the brackets through the

mounting bracket holes into the IES-1000.

Step 3. Repeat Step 1 and Step 2 to install the second mounting bracket on the other side of the unit.

You may now mount the IES-1000 on a rack. Proceed to the next section.

2.4.2 Mounting the IES-1000 on a Rack

Step 1. Position a mounting bracket (that is already attached to the IES-1000) on one side of the rack, lining up

the two screw holes on the bracket with the screw holes on the side of the rack (see the figure shown
next).

Failure to use the proper screws may damage the unit.

2-2 Hardware Installation

IES-1000 Hardware Installation Guide

Figure 2-2 Mounting the IES-1000 on a Rack

Step 2. Using a #2 Philips screwdriver, install the M5 flat head screws through the mounting bracket holes into

the rack.

Step 3. Repeat Step 1 and Step 2 to attach the second mounting bracket on the other side of the rack.

Hardware Installation 2-3