ZTE MF920A User Manual

MF920A

4G WI-FI HOTSPOT

USER MANUAL

Page 1 of 23

CHECK YOUR SYSTEM REQUIREMENTS

Your 4G Wi-Fi hotspot will connect to any device that supports Wi-Fi, 802.11 b/g/n
A web browser is required to log in to your Wi-Fi hotspot if you wish to make any
configuration changes.
USB driverless connection is also supported for Windows, MAC and LINUX
operating systems:

• Windows 10, 8 (not including RT) / 7 / XP / Vista

• MAC OS X 10.5.11 and above

• Linux

Using the USB connection requires administrator rights to install and run the
software.
We suggest you switch off your anti-virus software before connecting the hotspot

- In some cases protection software can prevent automatic installation.
It is possible to start the installation process manually by clicking the Autorun icon
when it appears.

Page 2 of 23

GET TO KNOW YOUR 4G WI-FI HOTSPOT

Page 3 of 23

INSERT YOUR SIM CARD

1. Open the SIM tray cover to access the SIM slot and the Reset button.

2. Insert your SIM card carefully as shown:

3. Close the SIM tray cover.

4. You are now ready to power up your device and you’ll be on-line in no time.

IMPO RTANT

This device supports a standard SIM or 2FF size.
Do not insert a micro SIM (3FF) or use a micro to mini SIM adaptor.
Use of 3
Physical damage to the SIM card slot is not covered by warranty and will make
your device unusable.

TIPS

Remember to keep your plastic SIM card holder. It has a record of your SIM card
which you should keep handy.

If you cannot connect via Wi-Fi because you have lost, changed or forgotten your
password please connect your device to a computer and log in via the web User
Interface (192.168.0.1). See USB Installation for Tethered Connection.

rd

party adaptors or non approved SIM card can damage your device.

Page 4 of 23

POWER UP YOUR 4G WI-FI HOTSPOT

On, battery is low (<23%).

On, battery is OK (>23 %).

On, WPS is enabled, available for 2 minutes.

On, device is registered on 2G/3G,

Device is registered on 4G

Press and hold the Power key for 3-4 seconds until the lights flash.
The LED’s flash in sequence to indicate the start up condition. During this
sequence the device functions are not available.
The Wi-Fi hotspot will be available after about 20 seconds.
Note: If you insert the charger with the device off, or the battery is flat, you can
only power up the device after about 20 seconds when the start up sequence is
complete.
Check the condition of your Wi-Fi hotspot as shown by the LED indicators.

LED INDICATORS

Flashing, battery is discharged, (< 12 %).

Flashing, battery is charging.

Flashing, Wi-Fi is On.

Off, Wi-Fi is off.

A new message has arrived. Check the web UI to read.

Not registered on the network.
No SIM, invalid SIM, PIN or PUK locked.

Flashing, device is connected to 2G/3G.

Flashing, device is connected to 4G

During periods of inactivity it is normal for the LED’s to go out to preserve battery
life. Press the power key briefly to confirm the device status if required.

CONNECT DEVICES BY WI-FI

Your 4G Wi-Fi hotspot can connect up to five devices via Wi-Fi providing internet
access for all your devices on the go.

• On the devices you wish to connect make sure Wi-Fi is switched on, then search
for Wi-Fi devices.

• The Wi-Fi hotspot will show up as Virgin Mobile 4G_xxxxxx, click on this device
to connect.

Page 5 of 23

• Consult your SSID sticker and enter the default Wi-Fi key which is case sensitive.

Browser home page

http://192.168.0.1

Administrator login

admin

Default SSID

Virgin Mobile 4G_xxxxxx
Default Wi-Fi Key

10 characters which are case sensitive.

Restore defaults

From the powered up state:

Any letters entered must be in upper case (capitals).

Connection example for Windows 7 computer:

1. On your task bar, next to the clock, click on the Network Interface icon

2. Click on the Wireless device Virgin Mobile 4G_xxxxxx

3. Enter the password exactly as shown on your SSID sticker observing the correct

case for all letters

4. With Connect Automatically enabled your computer will remember the

password and connect to your Wi-Fi device when it is on and in range.

TIP

It is also possible to connect via USB connection. See later for details.

QUICK REFERENCES

Supplied on your SSID Sticker on the device and a spare
sticker in the box.

Supplied on your SSID Sticker.

Open the back cover and use a toothpick, paperclip or
other suitable device to press and hold the “Reset” button
for 5 seconds.

All passwords and settings will be restored to defaults
and the hotspot will reboot.
Use the default credentials on your SSID sticker to log
back onto your device or log in via the USB connection if
you do not know your password.

Page 6 of 23

LOGIN TO THE USER INTERFACE

Open a browser and go to http://192.168.0.1 to access the hotspot home page.
The default login password is ‘admin’

Page 7 of 23