Zoom X4 User Manual

ADSL Modem
U S E R ’ S M A N U A L
X4
NOTICE
NOTICE
NOTICENOTICE This document contains proprietary information protected by copyright, and
this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form.
The manufacturer do es not warrant that the hardwar e will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respect to the quality, performance, merchantability, or fitness for a particular pur po s e of the software or documentation. The manu facturer reserves the right to make changes to the hardware, software, and documentation without obligat ion to notify an y person or organization of the revision or change.
All brand and product names are the trademarks of their respective owners.
© Copyright 2003 All rights reserved.
Contents
1 INSTALLATION INSTRUCTIONS ................................... 4
1.1 I
MPORTANT! BEFORE YOU BEGIN ..........................................4
ACKAGE CONTENTS.......................................................... 6
1.2 P
1.3 Q
UICK START INSTRUCTIONS............................................... 6
F YOU NEED HELP...........................................................13
1.4 I
2 ADVANCED SETUP OPTIONS....................................... 14
OW TO USE THE ADVANCED OPTIONS.................................14
2.1 H
2.2 WAN S
2.3 LAN S
2.4 NAT F
2.5 V
2.6 DMZ............................................................................25
2.7 DNS ............................................................................ 28
2.8 ADSL C
ROUTE TABLE .................................................................30
2.9
2.10 M
3 SYSTEM ADMINISTRATION........................................ 34
3.1 M
3.2 M
3.3 P
3.4 R
3.5 U
4 REMOVING THE X4 MODEM........................................ 40
ETTINGS..............................................................15
ETTINGS ...............................................................20
IREWALL...............................................................21
IRTUAL SERVER (PORT FORWARDING).................................22
ONFIGURATION.....................................................29
ISCELLANEOUS ............................................................32
ONITORING SYSTEM STATUS ............................................34
ONITORING ADSL STATUS ..............................................35
ERFORMING SYSTEM ADMINISTRATION TASKS........................37
ESETTING THE UNIT TO ITS DEFAULT SETTINGS.....................38
PDATING THE UNITS FIRMWARE........................................39
APPENDIX A: FRONT AND BACK PANEL DATA............... 41
APPENDIX B: ONLINE GAMING AND THE X4................. 43
SING YOUR X4 WITH XBOX® LIVE ...........................................43
U U
SING YOUR X4 WITH PLAYSTATION
®
2.....................................44
APPENDIX C: CONFIGURING YOUR BROWSER............. 46
APPENDIX D: MACINTOSH AND LINUX USERS:
CONFIGURING TCP/IP SETTINGS................................. 51
APPENDIX E: TROUBLESHOOTING................................ 56
APPENDIX F: REGULATORY INFORMATION.................. 58
1
Installation Instructions

1.1 Important! Before you Begin

Before installing your X4 ADSL modem, you must have DSL service enabled on your telephone line. To do this, you need to sign up with a DSL service provider. They will arrange to have DSL enabled, and provide you with a User Name and Password (if required) and the Communications Settings necessary to log on to their network.
You will need your User Name and Password to complete the installation, so please make sure you have them at hand.
User Name _________________________
Password _________________________
The following table lists some of DSL broadband communications settings. This table is intended for reference only. Typically you should not need to enter this information; it should be automatically supplied if needed as part of your service provider’s installation procedure.
4 X4 ADSL Modem User’s Manual
Service Provider VPI VCI Encapsulation
Belgium—ADSL Office 8 35 Routed IP over ATM LLCSNAP (RFC
Belgium—Turboline 8 35 PPPoA LLCSNAP (RFC 2364) Denmark—Cybercity, Tiscali 0 35 PPPoA VCMUX (RFC 2364) France (1) 8 35 PPPoA LLCSNAP (RFC 2364) France (2) 8 67
Iceland—Islandssimi 0 35 PPPoA VCMUX (RFC 2364) Iceland—Siminn 8 48 PPPoA VCMUX (RFC 2364) Italy 8 35 PPPoA VCMUX (RFC 2364) Netherlands—MX Stream 8 48 PPPoA VCMUX (RFC 2364) Portugal 0 35 PPPoE LLCSNAP (RFC 2516) Saudi Arabia (1) 0 33 PPPoE LLCSNAP (RFC 2516) Saudi Arabia (2) 0 35 PPPoE LLCSNAP (RFC 2516) Saudi Arabia (3) 0 33
Saudi Arabia (4) 0 33
Saudi Arabia (5) 0 35
Saudi Arabia (6) 0 35 Routed IP over ATM LLCSNAP (RFC
Spain—Albura, Tiscali 1 32 PPPoA VCMUX (RFC 2364) Spain—Colt Telecom, Ola
Internet Spain—EresMas, Retevision 8 35 PPPoA VCMUX (RFC 2364)
Spain—Telefonica (1) 8 32 PPPoE LLCSNAP (RFC 2516) Spain—Telefonica (2),
Terra Spain—Wanadoo (1) 8 35 PPPoA VCMUX (RFC 2364)
Spain—Wanadoo (2) 8 32 PPPoE LLCSNAP (RFC 2516) Spain—Wanadoo (3) 8 32 Routed IP over ATM LLCSNAP (RFC
Sweden—Telia 8 35 Bridged IP over ATM VCMUX (RFC
Sweden—Telenordia 8 35 PPPoE (RFC 2516) Switzerland 8 35 PPPoE LLCSNAP (RFC 2516) UK (1) 0 38 PPPoA VCMUX (RFC 2364) UK (2) 0 38 PPPoE LLCSNAP (RFC 2516) USA 0 35 PPPoE LLCSNAP (RFC 2516) Venezuela—CANTV 0 33
*This information is subject to change. If necessary, check with your provider.
0 35 PPPoA VCMUX (RFC 2364)
8 32 Routed IP over ATM LLCSNAP (RFC
1483)
PPPoA (RFC 2364) or PPPoE (RFC
2516)
Bridged IP over ATM LLCSNAP (RFC
1483) Routed IP over ATM LLCSNAP (RFC
1483) Bridged IP over ATM LLCSNAP (RFC
1483)
1483)
1483)
1483)
1483)
Routed IP over ATM LLCSNAP (RFC
1483)
Chapter 1: Installation Instructions 5

1.2 Package Contents

In addition to these installation instructions, your package includes the following items:
• X4 ADSL unit
• Power adapter and power cord
• Straight-through Ethernet cable
• USB cable
• RJ-11 phone cord
• RJ-11-to-wall-jack adapter (certain models only)
• CD-ROM, including installation software
• Warranty and Customer Support information (on CD-ROM)
• Phone filter(s) (certain models only).
If anything is missing or damaged, please contact your supplier.

You Will Also Need

A Macintosh, Linux, or Windows 98/98SE/2000/Me/XP computer equipped with a Network Interface Card (NIC) or a Windows 98/98SE/2000/Me/XP computer equipped with a USB port.
A telephone wall jack to plug the X4 unit into. The associated phone line must be DSL enabled.

1.3 Quick Start Instructions

Your computer should be on. Windows users: You can connect your X4 unit to your computer’s
Ethernet or USB port. Macintosh and Linux users: You must select the Ethernet option. Depending on your operating system and preference, follow the appropriate instructions below.
Note:
6 X4 ADSL Modem User’s Manual
Windows users have the option of using both the X4’s Ethernet jack and its USB jack. By connecting two computers individually to your X4 unit—one using the Ethernet jack and the other using the USB jack—it is possible to share Internet access.

To Connect via the Ethernet Option

Macintosh and Linux Users:
1111
You do not need to run the CD-ROM software. Skip to Step 2 below.
Windows 98/98SE, Me, 2000, and XP Users: Install the software before connecting the hardware.
Insert the supplied CD-ROM into your computer. The
aaaa
CD starts automatically and the (
If the CD does not start automatically, from the
Note:
desktop, go to where D is the letter of your CD-ROM drive.)
Start | Run
Main Menu
and then type
opens:
D:\setup.exe
,
Click the
bbbb
and then click the installation proceeds automatically.
When the process is complete, you will be prompted to click
Now connect the hardware. All connections originate from
2222
the modem’s back panel.
PWR ON OFF RESET ETHERNET PHONE ADSLUSB
(For reference, we have included a table that defines these back panel ports, or jacks; see page 41.)
Chapter 1: Installation Instructions 7
ADSL Modem Installation Wizard
Ethernet
and shut down your computer.
Finish
option. The software
button,
Plug one end of the supplied phone cord into the unit’s
aaaa
jack and the other end into the ADSL wall jack.
ADSL
Plug one end of the straight-through Ethernet (10BaseT)
bbbb
cable into the modem’s other end into your computer’s corresponding Ethernet port.
Plug one end of the included power adapter into the
cccc
unit’s wall receptacle.
Turn the unit on by pushing the
dddd
PWR
jack and the other end into a power strip or
PWR
light on the unit’s front panel turns on.
ETHERNET
jack and plug the
ON/OFF
switch. The
Note: You can also attach the X4 to an access point,
switch, or network hub via its thereby connect multiple computers.
If your hub has an uplink or daisy chain port, you can use
the supplied straight-through Ethernet cable to connect the two.
If your hub has a numbered port or if you are using an
access point, you need a crossover Ethernet cable (sold separately). Throughout this manual, when we refer to an X4 Ethernet connection, it should be understood that this connection may be to a computer, access point, or hub.
ETHERNET
jack and
Turn your computer back on.
3333
The unit performs a startup sequence—the front panel
4444
light blinks. (For reference, we have included a table on page 41 that defines the X4’s front panel lights.) When the light changes from blinking to solid, proceed to
Communication with the X4
8 X4 ADSL Modem User’s Manual
(page 10).
Establishing
LINK
LINK

To Connect via the USB Option

You must install the requisite USB software on your
1111
Windows computer before connecting the hardware.
Insert the supplied CD-ROM into your computer. The
aaaa
CD starts automatically and the (
If the CD does not start automatically, from the
Note:
desktop, go to where D is the letter of your CD-ROM drive.)
Start | Run
Main Menu
and then type
opens:
D:\setup.exe
,
Click the
bbbb
and, if prompted, the installation proceeds automatically. When the process is complete, the Main Menu minimizes for future use and a Zoom Web Console icon resides on your desktop.
Now connect the hardware. All connections originate from
2222
the X4’s back panel.
PWR ON OFF RESET ETHERNET PHONE ADSLUSB
(For reference, we have included a table that defines these back panel ports, or jacks; see page 41.)
Plug one end of the included power adapter into the
aaaa
unit’s wall receptacle.
Chapter 1: Installation Instructions 9
ADSL Modem Installation Wizard
option. The software
USB
jack and the other end into a power strip or
PWR
button
Turn the unit on by pushing the
bbbb
The Plug one end of the supplied phone cord into the unit’s
cccc
ADSL
Plug one end of the USB cable into the modem’s
dddd
jack and plug the other end into your computer’s corresponding USB port.
light on the unit’s front panel turns on.
PWR
jack and the other end into the ADSL wall jack.
ON/OFF
toggle switch.
USB
The unit performs a startup sequence—the front panel
3333
light blinks. (For reference, we have included a table on page 41 that explains the meaning of the X4’s front panel lights.)
Note:
indicating the progression of the installation; typically no user action is necessary. If you are using Windows XP, however, you may be required to click
Depending on your operating system, you may see a
4444
Hardware Installation Signature Not Found
these messages and click
Windows XP Users:
When the startup sequence is complete, the change from blinking to solid. Continue below with

Establishing Communication with the X4

You may see a
Found New Hardware
.
Next
disclaimer box or a
dialog box. You can safely ignore
or
Yes
If prompted to do so, click
Continue Anyway
box
Digital
LINK
.
Establishing Communication with the X4
Depending on your computer’s operating system, you may
1111
have a Zoom Web Console icon on your desktop.
LINK
.
Finish.
light will
• If you do, double-click it to display the
Password
• If you do not have a Zoom Web Console icon, open your
Web browser, type display the
Note:
your settings need adjustment. See page 46 for instructions.
10 X4 ADSL Modem User’s Manual
dialog box.
http://10.0.0.2
Network Password
If your browser doesn’t open properly, it may be that
box.
Network
and press Enter to
Note:
Type the X4’s default User Name and Password.
This User Name and Network Password are different
from the ones that your service provider gave you. They provide an added level of security that protects your ADSL unit’s settings.
User Name=admin Password=zoomadsl
Remember:
sensitive.
Tip:
If the
the following in this order:
Recheck all connections.
aaaa
Restart the modem and computer.
bbbb
Perform a “hard” reset. (See page 38.)
cccc
The
2222
Basic Setup
with your X4. This page provides details about your Internet connection and includes information that the X4 uses to automatically connect to your service provider.
The
User Name
Network Password
page displays. You are now communicating
and
Password
box doesn’t display, perform
are case-
Chapter 1: Installation Instructions 11
Check that the VPI, VCI, and Encapsulation settings
aaaa
match those supplied by your service provider. (Refer to the table on page 5 if necessary or consult your provider.)
Enter the
bbbb
service provider. Optional: Enter a
cccc
has given you one. Click
dddd
Flash and Reboot
unit has reset itself (when the front panel’s remains on steady again), your X4 is ready to use. You can open another Web browser or use the one that is already open to access the Internet.
IMPORTANT:
Every time you make changes to the Basic Setup page, you must click the
Write Settings to Flash and Reboot Confirm
process. If not, any changes will be lost when you navigate to another page.
User Name
Save Changes
page displays; click the button to complete the
and
Password
Service Name
and then click
. Once the reboot is complete and the
Save Changes
supplied by your
if your service provider
Write Settings to
LINK
button and then the
button. A
light
12 X4 ADSL Modem User’s Manual

Using Phone Filters

You should use a filter with each device—phone, fax machine, analog modem, etc.—that is sharing the DSL-enabled line, because this prevents the device from receiving noise when the DSL modem is on. Your X4 modem includes an onboard filter, so you can plug a phone or other device directly into the X4’s jack if you like. Plugging a device into this jack is optional, not required. plug your telephone into the filter’s X4’s
PHONE
If your package includes a two-jack filter, you should
Tip:
PHONE
end, rather than the
jack.
For other devices on the DSL-enabled line, plug the device’s phone cord into the filter’s
PHONE
end, and plug the filter’s into the wall jack. Some X4 models come with filters, and more can be purchased from a retailer or service provider.
Now that your modem is installed and appropriate filters are attached, you’re done. Enjoy using the X4.
The remainder of this manual contains information intended for those users looking for expanded capabilities or for future reference—for example, there are chapters on
Options
and
System Administration
. Refer to the Table of
Advanced Setup
Contents for guidance.
PHONE
end
LINE

1.4 If You Need Help

If you have hardware installation problems, our Technical Support Staff will be happy to assist you.
Windows Users:
the CD for contact information. You may also want to refer to the Frequently Asked Questions on the CD.
Macintosh and Linux Users:
Support information and Documentation in Adobe PDF format in the appropriately named folders in the CD-ROM’s directory.
• If you have DSL service problems, you should contact your
DSL service provider.
Chapter 1: Installation Instructions 13
Please see the Customer Support portion of
You will find Customer
2
Advanced Setup Options
In addition to its basic setup options, the X4 unit includes options for specialized, or advanced, settings. If you are like most users, you will not need these options. The X4 is designed so that the basic setup settings are sufficient for most users. This chapter is applicable only if you need to perform sophisticated tasks.

2.1 How To Use the Advanced Options

All the Advanced Configuration settings are accessible from the
Advanced Setup
interface page. (If you have exited from the X4 and have forgotten how to establish communication with it, refer to page 10.)
page. Click its icon at the top of the X4’s main
14 X4 ADSL Modem User’s Manual
IMPORTANT:
Every time you make changes to an Advanced Setup page, you must click the
Settings to Flash and Reboot
displays; click the button to complete the process. If not, any changes will be lost when you navigate to another page.
Save Changes
button and then the
button. A
Confirm
page

2.2 WAN Settings

The WAN Settings page contains information pertaining to your Wide Area Network (WAN) ADSL setup and how you access the Internet. From the
Settings
each field or category, we have included a table for reference.
Note:
reflected in the
button. A screen displays with several fields to fill in. For
Any settings entered in the
Advanced Setup
WAN Settings
page, click the
Basic Setup
page.
WAN
page will be
Write
Chapter 2: Advanced Setup Options 15
16 X4 ADSL Modem User’s Manual

Permanent VC (Virtual Circuit) Settings

Your service provider will supply the Permanent Virtual Circuit (PVC) setting for your basic Internet connection. You can define additional PVCs for services such as telephony or to connect to a managed Virtual Private Network (VPN) if available in your area. Consult your service provider.
Enabled? VPI
VCI
Static IP Address
Subnet Mask
Virtual Circuits
You must scroll down to the bottom of the page to reach
Note:
the
Virtual Circuit
Enabled by default. Supplied by your service provider (reference
table appears on page 5). Supplied by your service provider (reference
table appears on page 5). Most providers use dynamic IP addressing;
only providers using Bridged or Routed IP Encapsulation can use static IP addresses. If your provider has given you a static IP address, enter it here.
For static IP address users only (see above): Enter the subnet mask of the static IP address given to you by your service provider.
No. of virtual circuits that can be set up: 1-7.
field and select a number from the dropdown list to identify a PVC. The number 0 is reserved for the Basic Setup settings preconfigured for your provider. Be sure to click
Changes
and then
Write Settings to Flash and Reboot
Save
. Once you have set up multiple PVCs, you can switch between them by selecting a different number from the list and clicking
and Reboot
.
Save Changes
and
Writing Settings to Flash
Virtual Circuit
dropdown
Once you have set up multiple PVCs, you can switch between them by selecting a different number from the dropdown list and clicking
to Flash and Reboot
Chapter 2: Advanced Setup Options 17
Save Changes
.
Virtual Circuit
and
Writing Settings
ATM
ATM, or Asynchronous Transfer Mode, allows you to change the way in which your data is sent over the Internet.
ATM Service Category
Bandwidth
Default is UBR (Unspecified Bit Rate). CBR (Constant Bit Rate) is optional. You can only use CBR if you have arranged to do so with your provider.
Default is 0 (which equals UBR). Specifying bandwidth is only possible with CBR.

Encapsulation

The
Encapsulation Mode
specified by your service provider (see page 17).
Mode
Supplied by your service provider (reference table appears on page 5).
, like the VPI and VCI numbers, are
Permanent VC Settings
,

Bridge

The
Bridge
only if your service provider instructs you to.
option is disabled by default. You should enable it

IGMP (Internet Group Manageme nt Pr otocol)

IGMP is the Internet standard for IP multicasting, or broadcasting a message to many recipients simultaneously. Your choices are
enabled
or
disabled
; the default is
disabled
.
IMPORTANT:
Before enabling IGMP, navigate to the Advanced Setup page, click
IGMP Proxy
Misc Configuration
dropdown list, and click
Write Settings to Flash and Reboot
, select
. If you don’t
Enabled
in the
Save Changes
and
perform this step first, enabling IGMP on this page will not have any effect.

Default Gateway

Normally, you would not enter anything into the field. You would do so only if you want to connect your modem to the Internet via a different Gateway Router, or if your service provider has instructed you to change it.
18 X4 ADSL Modem User’s Manual
Default Gateway

PPP (Point-to-Point Protocol)

PPP is the most widely used protocol for authenticating your connection to the Internet. Should you change service providers, you may need to change the data in these fields. settings also appear on your
Basic Settings
page.
Note:
These
User Name Password Service Name Disconnect Time
MRU
MTU
MSS
Authentication
Automatic Reconnect
Supplied by your service provider. Supplied by your service provider. Optional; supplied by your service provider. ADSL connection will be dropped after the
ADSL line is idle for a certain amount of time (measured in seconds). Select 0 to ensure that you won’t be disconnected.
Maximum Receive Unit. Largest physical packet size, in bytes, that a network can accept. Any messages larger must be fragmented. Default is 1492.
Maximum Transmission Unit. Largest physical packet size, in bytes, that a network can send. Any messages larger must be fragmented. Default is 1492.
Maximum Segment Size. Largest data segment, in bytes, allowed within each IP packet. Default is 1432.
PPP user authentication method. Default is
Auto
; you can specify CHAP or PAP only.
Enabled by default. Uncheck this box if you do not want to be reconnected automatically if the ADSL connection is terminated unexpectedly.

DHCP (Dynamic Host Configuration Protocol)

DHCP
change your DHCP setting. Do so only if your service provider requests it.
DHCP client enable
Host Name
Chapter 2: Advanced Setup Options 19
is disabled by default. Typically, you should not need to
Check this box only if instructed to by your service provider.
If necessary, supplied by your service provider.

2.3 LAN Settings

By modifying your LAN ADSL setup and DHCP settings, you can limit the number of DHCP addresses assigned by the X4. To change your settings, from the
LAN Settings
button.
Advanced Setup
page click the
LAN IP Address Subnet Mask
DHCP Server DHCP Address Pool
Selection
User Defined Start Address
User Defined End Address
20 X4 ADSL Modem User’s Manual
X4’s IP address. Default is 10.0.0.2. X4’s subnet mask address. Default is
255.255.255.0. Enabled by default. The DHCP Address Pool is based on
the X4’s LAN IP address plus 12 IP addresses; for ex., if you are using the X4’s default LAN IP address of 10.0.0.2, the DHCP Address Pool would be
10.0.0.4-10.0.0.15. Default is System Allocated. A pool of 253 (max.) user­defined addresses is optional.
Starting address of LAN IP address pool.
Ending address of LAN IP address pool.
Lease Time
User Mode
Measured in days/hours/minutes/seconds. Default is 1 day: After that time expires, lease is automatically renewed.
Default is Multi-User.

2.4 NAT Firewa ll

The X4’s built-in NAT (Network Address Translation) firewall provides a good level of protection from unauthorized access. NAT keeps private a network’s internal IP addresses and presents to the Internet one public IP address. With NAT, only one LAN user can use the public IP address. NAT’s more robust counterpart, NAPT (Network Address Port Translation), allows specified LAN users to share the one public IP address. Both NAPT and NAT are transparent to end users.
Your X4’s NAT firewall is enabled by default; the default setting is
dynamic NAPT
anyone can use the public IP address (that is, the modem’s WAN IP address). You shouldn’t need to change this setting. However, if your service provider instructs you to disable it (or change it), go to the
Advanced Setup
—everything is automatic. With dynamic NAPT,
page and click the
NAT
button.
Chapter 2: Advanced Setup Options 21
NAT
Session Name
User’s IP Action
Default is dynamic NAPT. Options are NAPT, NAT, and Disable. You should not need to change this setting, unless advised to do so by your provider.
Warning:
firewall capabilities are turned off. Only applicable to NAT; user-definable name to
differentiate between different NAT sessions, different PPP sessions, and different PVCs.
IP address of the client computer you want to add. Choices are Add or Delete.
If you select Disable, all your modem’s

2.5 Virtual Server (Port Forwarding)

If you need to allow outside users access to a computer (or computers) on your LAN—for example, if you are hosting an Internet game—you have to open up an X4’s inbound port. A port is an endpoint to a logical connection. The port number identifies the logical channel being used; for instance, port 21 is associated with FTP (File Transport Protocol). If a port is not opened, the X4 will block and discard the packets.
One way to open up a port is to implement a virtual server (sometimes referred to as port forwarding). Note that one virtual server entry opens up one port. It is possible to open multiple ports (for a maximum of 20), but you have to configure a virtual server entry for each one individually. In other cases, you might want to have all ports open to one computer and for this you need to set up a Demilitarized Zone (DMZ); see page 25 for instructions on configuring a DMZ.
An example will help to illustrate how to set up a virtual server. In our example, we will demonstrate how to use your computer as an FTP server.
Tip:
We recommend that you visit the ports list section of Practically Networked’s web site if you need help:
http://www.practicallynetworked.com/sharing/app_port_l ist.htm
First you need to specify a Host IP address. Navigate to the
1111
LAN Settings
and clicking
22 X4 ADSL Modem User’s Manual
.
page by returning to the
. You’ll see the defined starting and ending
LAN
Advanced Setup
page
LAN IP address range; for example, 10.0.0.4 and 10.0.0.15. Your Host IP Address should be a static IP address outside of this range—say, 10.0.0.16.
To set this static IP address, go to
and Dial-up Connections Connection, TCP/IP
Note:
These TCP/IP instructions and screenshot are typical of a
select
Properties
entry and click
computer using Windows 2000 or XP; if you are using Windows 98 or Me, yours may differ slightly. If you are a Macintosh or Linux user and need help with your TCP/IP settings, turn to the Appendix on page 51.
Start | Settings | Network
. Right-click
Local Area
, highlight your NIC card’s
Properties
.
Click the radio buttons
aaaa
Use the following IP address
Use the following DNS server addresses
Fill in the
bbbb
Properties
dialog box by entering the following
.
and
addresses.
IMPORTANT:
IP address Subnet mask Default gateway (X4’s LAN IP address) Preferred DNS server
Click OK.
cccc
Chapter 2: Advanced Setup Options 23
You must complete all four fields.
10.0.0.16
255.255.255.0
10.0.0.2
10.0.0.2
Navigate back to the X4’s
2222
Virtual Server
button.
Advanced Setup
page and click the
ID
Public Port Private Port Port Type Host IP Address
Select an ID number that you want to associate with this
aaaa
The ID number is a convenient way to refer to a particular computer.
Inbound port from the Internet. Inbound port from the modem to the LAN. Default is TCP. UDP is optional. IP address of the host computer—i.e., on the
LAN side.
computer—1, for example. In this example, the public and private port numbers are the
bbbb
same: 21. Enter 21 in the Select the
cccc dddd
Enter the
Port Type Host IP Address
Public Port
. For FTP, it is
. (This is the fixed IP address of
and
Private Port
, which is the default.
TCP
the computer or device to which the virtual server is passing data.)
eeee
Click
Add This Setting Changes Reboot
button), and then click
.
(in this case, there is no
Write Settings to Flash and
Save
fields.
24 X4 ADSL Modem User’s Manual
IMPORTANT:
Outside users who want to access the X4’s virtual server need to use the X4’s (supplied by your ISP), not the LAN IP address. If you don’t know the WAN IP address, you can find it by clicking the top of the X4’s main interface page and scrolling down to the WAN Status section.
WAN IP address
System Status
icon at the
Note:
To test the port forwarding feature, you must use another person’s dial-up or Internet connection so that you are accessing the virtual server from outside the network.

2.6 DMZ

In certain instances, you may want to give outside users
unrestricted
LAN. For example, you may want to use an application such as NetMeeting that uses dynamic ports. Or you may want to use the computer to play games over the Internet, and you want others to be able to initiate games with you. Because of the X4’s firewall, without a DMZ you would always have to be the one to initiate a game. A DMZ configuration bypasses the modem’s NAT firewall and allows the computer to accept all incoming packets.
CAUTION!
To enable the X4’s DMZ feature, follow these steps.
You need to specify the
1111
this address, navigate to the to the button. You’ll see the defined starting and ending LAN IP address range; for example, 10.0.0.4 and 10.0.0.15. Your DMZ Host IP Address should be a static IP address outside of this range—say, 10.0.0.16.
access from the Internet to one computer on your
Use the exposes the DMZ computer’s entire contents to the Internet; there is no firewall protection whatsoever.
Advanced Setup
feature with the utmost care. It
DMZ
DMZ Host IP address
LAN Settings
page and clicking the
. To obtain
page by returning
LAN Settings
To set this static IP address, go to
and Dial-up Connections
Chapter 2: Advanced Setup Options 25
. Right-click
Start | Settings | Network
Local Area
Connection
Select the
Properties
Internet Protocol TCP/IP
.
and select
Properties
. Click the
Install
option and click
button.
Note:
These TCP/IP instructions and screenshot are typical of a computer using Windows 2000 or XP; if you are using Windows 98 or Me, yours may differ slightly. If you are a Macintosh or Linux user and need help with your TCP/IP settings, turn to the Appendix on page 51.
Click the radio buttons
aaaa
Use the following IP address
Use the following DNS server addresses
Fill in the
bbbb
Properties
dialog box by entering the following
addresses.
IMPORTANT:
IP address Subnet mask Default gateway (X4’s LAN IP address) Preferred DNS server
Click OK.
cccc
You must complete all four fields.
and
.
10.0.0.16
255.255.255.0
10.0.0.2
10.0.0.2
26 X4 ADSL Modem User’s Manual
Return to the
2222
button.
Advanced Setup
page and click the
DMZ
Select
3333
IMPORTANT:
Enable
static IP address 10.0.0.16 in the click
Save Changes
Reboot
from the
and
.
Outside users who want to access the X4’s DMZ need to use the X4’s by your ISP), not the LAN IP address. If you don’t know the WAN IP address, you can find it by clicking the the X4’s main interface page and scrolling down to the WAN Status section.
dropdown list, and enter the
DMZ
DMZ Host IP
Write Settings to Flash and
WAN IP address
System Status
field. Then
icon at the top of
(supplied
Chapter 2: Advanced Setup Options 27

2.7 DNS

Typically, you should not need or want to change your DNS settings. Should your service provider instruct you to make changes, however, from the Advanced Setup page, click the DNS button.
DNS Proxy Selection
User Configuration
28 X4 ADSL Modem User’s Manual
Default is Use Auto Discovered DNS Servers Only. Options are: —Disable DNS Proxy —Use User-Configured DNS Servers Only —Auto Discovery + User Configured
IP address of the prime DNS server. IP address of the alternate DNS server.
From the dropdown list, select the option you want using the table above for reference.
If your provider instructed you to select
Configured DNS Servers Only Configured
, in the
User Configuration
or
Use User-
Auto Discovery + User
field you need to type in the preferred and alternate DNS server IP addresses that your provider has given you.

2.8 ADSL Configuration

Normally, you should not need or want to change your ADSL configuration. Should your service provider instruct you to make changes, however, from the
Configuration
button to display the ADSL parameters.
Advanced Setup
page click the
ADSL
Trellis Handshake Protocol Wiring Selection Bit Swapping
Chapter 2: Advanced Setup Options 29
Enabled by default. Default is Autosense - G.dmt first. Default is Tip/Ring. Disabled by default.

2.9 Route Table

The X4 includes a routing table function for users who want to set up an additional network (or networks) residing on a different subnet than the X4. Without a route table, any computer residing on an additional subnet would be invisible to the modem. The route table acts as a map for the modem, so that it directs traffic to the correct subnet location.
To access the route table function, click the the top of the route table entries. (These entries are automatically displayed once you connect the X4.) Under address of the X4’s LAN interface (for example, 10.0.0.0), the IP address of the local loopback test (127.0.0.1), and the IP address of the WAN interface (for example, 192.168.1.1). Under you will see the corresponding subnet masks for these three Destinations. Under Gateway IP addresses. The interface; for example, br0 denotes Ethernet, lo0 denotes loopback, and ppp1 denotes PPP (WAN).
Advanced Setup
Gateway
page. You will see at least three
Destination
, you will see the corresponding
Interface
Route Table
, you will see the IP
field denotes the type of
button at
Netmask
,
30 X4 ADSL Modem User’s Manual
Destination Netmask
Gateway
—Specify IP —Select Interface #
IP address of the subnet. Subnet mask address that corresponds to the
Destination’s IP address. IP address of the Gateway that is on the same
subnet as the modem. Choices are enter a static IP address or select an
interface type from a dropdown list.
As you add entries to the Route Table, the X4 automatically assigns sequential ID numbers.
To manually configure entries for your X4’s these steps.
Enter the subnet’s IP address in the
1111
Enter the matching subnet mask address in the
2222
Click the
3333
address. address, from the Command prompt of the computer acting as the Gateway, type
Select
4444
Changes
click will see your new entry in the table at the bottom of the page, along with an ID number.
Should you ever want to remove an individual route table entry, follow these steps.
In the
1111
information for the entry that you want to remove. (You do not have to enter the Gateway IP address.)
Specify IP
Tip:
from the dropdown list and then click
Add
. (If you want to delete your entry and begin again,
.) When the
Reset
Destination
button and enter the Gateway’s IP
If you need help determining the Gateway’s IP
ipconfig /all
Route Table
and
Netmask
.
Manually Configured Routes
Route Table
Destination
page displays again, you
fields, enter the IP address
, follow
field.
Netmask
Save
field.
Select
2222
Chapter 2: Advanced Setup Options 31
Delete
Changes
from the dropdown list and then click
.
Save

2.10 Miscellaneous

From the
Configuration
configuration and set up an IGMP proxy, for example, or enable the X4’s PPP Half Bridge feature, for example.
Advanced Setup
button. This page allows you to change your X4
page, click the
Miscellaneous
32 X4 ADSL Modem User’s Manual
HTTP server access
HTTP server port
FTP server
DHCP Relay
DHCP Target IP
IGMP Proxy
PPP reconnect on WAN access
PPP Half Bridge
Default is Restricted LAN. Choices are All (WAN and LAN); Restricted WAN and/or LAN. If restricting WAN access, be sure to fill in the IP address and subnet mask address of the device that is communicating in from the Internet.
Port number to use for Web access; for ex., if you change it to 1001, the modem’s HTTP server address on either side would be http://10.0.0.2:1001.
Disabled by default. Enabling this feature is useful strictly for Technical Support diagnostics.
Disabled by default. Enabling this feature forces all local PCs’ DHCP requests to be forwarded to the WAN DHCP server.
Important:
DHCP server (navigate back to the
Advanced Setup
to do so; see page 20 for instructions). IP address of the device that you want to
function as the DHCP server. Disabled by default. Select enable, then
navigate back to the page and IGMP proxy. See page 18 for instructions.
Disabled by default. Enabling this feature ensures that the PPP session is automatically established when a packet is ready to be transferred over to the WAN.
Disabled by default. Enabling this feature forces the DHCP server to duplicate the X4’s WAN IP address to one local client computer; thus, only one computer on the LAN can access the Internet at a time.
Be sure to disable the LAN
page and
WAN Settings
LAN Settings
Advanced Setup
to set up your
Chapter 2: Advanced Setup Options 33
3
System Administration
Using a computer attached to the X4 and a Web-based browser such as Netscape Communicator or Internet Explorer, you can administer your X4 unit and monitor your ADSL connection. Remember
Remember: If you are using an access point or a network hub,
RememberRemember you can administer your X4 from any of the computers that are connected to the access point or hub.

3.1 Monitoring System Status

If you want to check the overall system status, click the
icon at the top of the X4’s main interface page. (If you have
Status
exited from the X4 and have forgotten how to establish communication with it, refer to page 10.)
34 X4 ADSL Modem User’s Manual
System

3.2 Monitoring ADSL Status

If you want to check the status of your ADSL connection, click the
ADSL Status
icon at the top of the X4’s main interface page.
From here, you can verify whether your ADSL connection is active or not ( can also monitor related ADSL parameters—for example, how fast the X4 is transferring data.
If you want to review other network settings, click the
Setup
Chapter 3: System Administration 35
ADSL Line State Status
icon at the top of the main interface page.
will read
SHOWTIME
Advanced
). You
Under
Status, TCP Status
any of these buttons displays pertinent information.
Status
, you will see
, and
WAN Status, ATM Status, PPP
MAC Table Status
buttons. Clicking
Note:
You can’t make changes to the ATM or TCP Status pages; you can make changes to the PPP and WAN Status pages.
If your provider is using Bridged or Routed IP Encapsulation, you may be instructed to perform a Release/Renew operation to gain a new, valid IP address. To do so, perform the following:
Highlight
Changes
Highlight
Save Changes
Release
.
Renew
in the pulldown menu, and then click
in the same pulldown menu, and then click
.
Save
36 X4 ADSL Modem User’s Manual

3.3 Performing System Administration Tasks

To change system administration-type settings, click the
icon at the top of the main user interface page. Under the
Setup Administration Password
heading, you will see items such as
and
System Log
.
Advanced
Admin
For example, you can
Change the
Admin Password
:
Type the new password, then retype it for verification purposes.
The password must be at least 8 characters. If
Note:
you change your password and then forget it, your only recourse is to reset it to the default by performing a hardware system reset (see page 38).
View
System Log
.
Click this button to view a log of system activity.
Perform a
Diagnostic Test
.
The X4’s user interface uses a few basic buttons, which are listed in the table below.
Button Function
Save Changes
Write Settings to Flash and Reboot
Help
Clicking this button initiates new settings and changes.
Clicking this button puts new settings and changes into effect—and restarts the unit. (Changes do not become effective until unit is restarted.)
Clicking the displays context-sensit iv e help.
Help
icon at the top of any page
Note:
We strongly recommend that you change the administrator
password to safeguard the security of your network.
Chapter 3: System Administration 37

3.4 Resetting the Unit to Its Default Settings

If you have changed the system settings on your X4 unit and want to restore them to the factory default settings, you can do so in one of two ways: You can perform a software reset or a “hard” reset.
Note:
The unit’s default IP address is
http://10.0.0.2
If you can open your Web browser and access your X4’s user interface, initiate a software reset:
From the
Reset to Default
Advanced Setup
. You will be prompted to click the
Settings to Flash and Reboot
page, under
Administration
button. Once this process is complete, your unit is reset to its factory settings. Click on any of the icons at the top of page to continue.
.
Write
, click
If you lose your link to the unit and cannot communicate with it via the Web browser, initiate a hard reset.
Using a paper clip, press the
RESET
button on the unit’s back panel. While holding in this button, count to five, and then release the button. The unit’s
LINK
light will turn off and then it will blink slowly, about once per second. You are now guaranteed that all system settings are set to the unit’s factory defaults.
38 X4 ADSL Modem User’s Manual

3.5 Updating the Unit’s Firmware

To upgrade the X4’s firmware, click the the top of the main interface page and then follow these steps.
You must first download the upgrade file (for example, from
1111
our web site or a floppy disk). Save it under a filename with a .dlf extension.
Click the
2222
Download
download mode. Click
3333
Click
4444
done. The front panel rebooting process. Then it will blink and finally remain on steady; the process is now complete. take up to a minute.
VERY IMPORTANT!
Do not turn off or unplug the X4 or your computer while you are upgrading the firmware.
Close and re-open your Web browser and resume your
5555
Internet session.
Firmware Update
. The unit will restart itself and switch into
Browse Upload
and select the upgrade file. . The modem will restart itself when the upload is
button and then click
light will go off during the
LINK
Advanced Setup
This process may
Note:
icon at
Image
Chapter 3: System Administration 39
4
Removing the X4 Modem
If you ever want to remove your ADSL modem—for instance, if you move your computer to a location without ADSL service— you should remove the software before disconnecting the hardware. Follow the steps below.
From the desktop, select
1111
Modem | Uninstall
When prompted to confirm your choice, click
2222
When the process is complete, you will be prompted to click
3333
4444
.
Finish
Unplug your modem hardware.
Start | Programs | Zoom ADSL
.
Yes
.
40 X4 ADSL Modem User’s Manual
Appendix A
Front and Back Panel Data

Back Panel

The back panel of your unit looks like this.
PWR ON OFF RESET ETHERNET PHONE ADSLUSB
The table below defines the purpose of these ports, or jacks.
Port Description
PWR ON/OFF USB RESET
ETHERNET
PHONE ADSL
Port to connect the unit to the power adapter. Switch to turn the unit on or off. Port to connect the unit to the USB port of a computer. Button to reset the unit to its system default settings.
Port to connect the unit to an access point, network hub, network switch, or Ethernet (10/100BaseT) port of a computer.
Port to connect a phone to the unit. Port to connect the unit to the ADSL telephone wall jack.

Front Panel

The front panel of your unit looks like this.
Appendix A: Front and Back Panel Data 41
The table below defines these front panel lights and how to interpret them.
Light Description
LAN RXD LINK
PWR
Lights when LAN connection is active. Blinks when unit is transmitting or receiving data. Blinks when unit is performing its startup sequence; stays on
solid when unit is connected to the ADSL line. Lights when power switch on back panel is turned on.
42 X4 ADSL Modem User’s Manual
Appendix B
Online Gaming and the X4

Using Your X4 with Xbox® Live

You should have already completed the Quick Start Instructions on page 6. use the USB connection, not Ethernet. No special settings are required to use Xbox Live—just be sure to enter the login User Name and Password supplied by your ISP on the X4’s
page. Once installation is complete, follow these steps.
Setup
Update the Xbox Dashboard: Make sure you have your Xbox
1111
Live Starter Kit at hand. Insert the Xbox Live CD into your Xbox. Once the upgrade is complete, the main menu will include an
Connect the X4 and the Xbox: Using the straight-through
2222
Ethernet cable that came with your X4 modem, plug one end into the X4’s Ethernet jack and the other end into the Xbox’s jack. Insert the Xbox Communicator module into the Xbox Controller expansion slot (top slot) and then insert the headset plug into the Communicator module.
Windows users connecting directly to the X4 should
Note:
Xbox Live
entry.
Basic
Activate your Xbox Live account: The Xbox Live CD should
3333
still be in your Xbox. We recommend that you watch a video that explains the installation process: Select the menu. Then, from the Dashboard, select follow the prompts. code to activate your account—this number is located on the CD’s sleeve. (If you require more detailed instructions, please refer to your Xbox Live documentation.)
That’s it! Load one of the demo games included on your Xbox Live CD or use any other Xbox Live-enabled game to begin international online gaming.
Appendix B: Online Gaming an d the X4 43
You will need your subscription
Note:
Xbox Live
Xbox Live
from
and

Using Your X4 with PlayStation® 2

You should have already completed the Quick Start Instructions on page 6.
Note:
1111
aaaa
bbbb
You must plug the PlayStation unit into a computer to configure it and you must use the X4’s Ethernet option. Be sure to enter the login User Name and Password supplied by your ISP on the X4’s
Navigate to the
Server
specify 11 entries, one at a time. setting up a virtual server, please refer to page 22 of this manual.
Fill out the following fields:
Public Port=10070 Private Port=10070 Port Type=TCP Host IP Address=10.0.0.50
and then click You have to perform this task for ports 70 to 80. That is, the
next entry would be
Public Port=10071
button. On the
Advanced Setup
Virtual Server
Add This Setting
Basic Setup
page and click the
page, you need to
If you are unfamiliar with
Tip:
.
page.
Virtual
Private Port=10071 Port Type=TCP Host IP Address=10.0.0.50
and so on until you have entered Don’t forget to click
When you have entered all 11 entries, click
cccc
Flash and Reboot
Important:
installation using the PS2 CD. Follow the prompts.
44 X4 ADSL Modem User’s Manual
Once you are done, you must run the PlayStation
Add This Setting
and then
Confirm
10080
.
each time.
Write Settings to
.
Then you must perform these steps.
Load the PS2
1111
supplied with the PS2 network adapter. Select
2222 3333 4444 5555
6666
7777
8888
Get Connected
Select
Advanced Options
Select
Edit Network Configuration
Select the memory card where you have saved your network configuration and select your network configuration profile.
Select
DHCP IP address=10.0.0.50 Subnet mask=255.255.255.0 Gateway=10.0.0.2
Set DNS to No and fill out these fields:
Primary DNS=10.0.0.2 Secondary DNS=10.0.0.2
Save under a different profile name.
Network Adapter Start-up Disc
.
.
.
, set it to No, and fill out these fields:
.
.
that was
Select
9999
When running a network game, please select the new profile.
Note:
ports in your computer’s firewall. Your game manual should list which ports must be opened. If you need additional guidance opening up ports, please refer to the
Forwarding)
Appendix B: Online Gaming an d the X4 45
Save all changes
Some online games require that you open up other, specific
section of this manual on page 22.
and run the diagnostic test.
Virtual Server (Port
Appendix C
Configuring Your Browser
An Internet browser is a program used to find and display Web pages. To find a page, the browser must connect to the Internet. This Appendix describes how to configure some of the most common Internet browsers. If you are using another browser, please consult the documentation that came with it.

Internet Explorer 4.0

Start
1 2
3 4
Internet Explorer 5.x or Later
1111
2222 3333
4444
Internet Explorer
Open the In the
Internet Properties
tab. Click
Connect to the Internet using local area network
click
OK
On the desktop, click the If you cannot access the Internet Explorer menu, follow these
steps:
Click
Click the
Click the In the
Internet Properties
tab. On the
Connections
menu and select
View
.
Start | Settings | Control Panel
Internet Options
menu, and then
Tools
.
Internet Options
dialog box, click the
Internet Explorer
icon, and go to Step 3.
Internet Options
dialog box, click the
tab, click the
Setup
.
Connections
icon.
.
.
Connections
button.
, and
46 X4 ADSL Modem User’s Manual
You will see the following dialog box. Make sure that
5555
to set up my Internet connection manually, or I want to connect through a local area network (LAN)
and click OK.
When the next dialog box appears, change the selection to
6666
connect through a local area network (LAN)
.
Next
is selected,
and click
I want
I
Appendix D: Macintosh and Linux Users: Configur ing TCP/IP Settings 47
A dialog box describing your LAN Internet configuration
7777
displays. Uncheck the box
and click
server
You will be prompted whether you want to set up an email
8888
account. Check No and click
Next
Automatic discovery of proxy
.
.
Next
When the process is complete, you will be prompted to click
9999
48 X4 ADSL Modem User’s Manual
Finish
.
Netscape Navigator
On the desktop, click the
1111
from the
In the
2222
and then click
Preferences
menu, select
Edit
Proxies
Netscape Navigator
Preferences
dialog box, click the
.
icon, and then
.
Advanced
option,
Appendix D: Macintosh and Linux Users: Configur ing TCP/IP Settings 49
Select the option
3333
click OK.
Direct connection to the Internet
and
50 X4 ADSL Modem User’s Manual
Appendix D
Macintosh and Linux Users: Configuring TCP/IP Settings
If you are using the Linux operating system, or if you are using a Macintosh computer, you must ensure that your computer’s network, or TCP/IP, settings are configured correctly. Otherwise, you will not be able to connect to the Internet. Windows automatically configures your network settings, so you don’t have to perform this additional task.

Macintosh TCP/IP Settings

Macintosh TCP/IP Settings, below.
Macintosh TCP/IP SettingsMacintosh TCP/IP Settings Linux TCP/IP Settings
Linux TCP/IP Settings, page 54.
Linux TCP/IP SettingsLinux TCP/IP Settings
Macintosh TCP/IP Settings
Depending on your Mac OS, the directions to configure your Macintosh’s network settings will differ. For OS X, follow the instructions on page 53. Otherwise, continue directly below.

For Mac OS 7.6.1 - 9.2.2 and Above but not OS X

For Mac OS 7.6.1 - 9.2.2 and Above but not OS X
For Mac OS 7.6.1 - 9.2.2 and Above but not OS XFor Mac OS 7.6.1 - 9.2.2 and Above but not OS X
From the
1111
TCP/IP
dialog box in Step 6). On the main toolbar, from the
2222
Configurations
Appendix D: Macintosh and Linux Users: Configur ing TCP/IP Settings 51
to display the
menu, choose
Apple
.
Control Panels
TCP/IP
File
and then
dialog box (you will use this
menu, choose
3333
In the
Configurations
dialog box, click
Duplicate
.
The
4444
5555
6666
Duplicate Configuration
name, such as “
The
Configurations
your new configuration—in our example,
Modem
In the
Ethernet
Do not enter anything in the
—and click
TCP/IP
Zoom ADSL Modem
dialog box appears again. Highlight
Make Active
dialog box, under
. Under
Configure:
dialog box appears. Type a
, select
DHCP Client ID
,” and click OK.
Zoom ADSL
.
Connect via:
Using DHCP Server
, select
field.
.
Note:
you were setting up a virtual server (page 22) or a DMZ (page
25)—you would highlight and then enter the static IP address, subnet mask, etc.
52 X4 ADSL Modem User’s Manual
If you want to use a static IP address—for example, if
Manually
from the
Configure:
list
Close the
7777
to save the changes. Click

For Mac OS X

For Mac OS X
For Mac OS XFor Mac OS X
TCP/IP
dialog box. You will be asked if you want
.
Save
From the
1111
Network
From the
2222
Location…
as “
Zoom ADSL Modem
Under the
3333
Ethernet
Make sure that the
4444
Make sure that dropdown list box. Do not enter anything into the
Client ID
Note:
you were setting up a virtual server (page 22) or a DMZ (page
25)—you would highlight and then enter the static IP address, subnet mask, etc.
If you want to use a static IP address—for example, if
, choose
Dock
. The
Network
Location:
. In the box, type a name of your choosing, such
Configure
or
Ethernet
Using DHCP
field.
System Preferences
pane appears.
drop-down list box, select
,” and click OK.
drop-down tab, choose
.
TCP/IP
tab is foremost.
is highlighted in its
Manually
in the
and then
New
Built-in
Configure:
Configure:
DHCP
menu
Appendix D: Macintosh and Linux Users: Configur ing TCP/IP Settings 53
5555
Click
and close the
Save
Network
pane.
Linux TCP/IP Settings
The instructions for setting up boot-time DHCP vary dramatically by distribution, so you may want to refer to your particular version’s documentation.
Note:
For RedHat
For RedHat
For RedHatFor RedHat
Edit or create that it contains the following three lines:
DEVICE=eth0 ONBOOT=yes BOOTPROTO=dhcp
If you want to use a static IP address—for example, if you were setting up a virtual server (page 22) or a DMZ (page 25)—you would edit or create so that it contains the following lines:
DEVICE=eth0 ONBOOT=yes BOOTPROTO=static
54 X4 ADSL Modem User’s Manual
If you have other network cards installed, you will need to pick distinct Ethernet identifiers for each (eth0, eth1, eth2, etc.). If you select an identifier other than eth0 for your ADSL modem, use that identifier throughout.
/etc/sysconfig/network-scripts/ifcfg-eth0
/etc/sysconfig/network-scripts/ifcfg-eth0
so
BROADCAST=172.16.31.255 IPADDR=172.16.16.55 NETMASK=255.25.240.0 NETWORK=172.16.16.0
Note:
If your computer won’t always be on a network with
working DNS at boot-time, set ONBOOT=no. If you don’t, RedHat 6.2 (and possibly other versions) might hang. To activate the card by hand when you have attached your computer to the network, at root, run the command:

For SuSE

For SuSE
For SuSEFor SuSE
Edit the file
/sbin/ifup eth0
/etc/rc.config
; search for the variables
.
NETCONFIG, NETDEV_0, and IFCONFIG_0.
Set them as follows (see the instructions in
NETCONFIG="_0" NETDEV_0="eth0" IFCONFIG_0="dhcpclient"
Reboot with this command:
/sbin/shutdown -r now
rc.config
):
.
If you want to use a static IP address—for example, when setting up a virtual server (page 22) or a DMZ (page 25)—consult the help file or documentation that came with your operating system.

For Debian

For Debian
For DebianFor Debian
Add this line to the file
. Reboot with this command:
dhcp
/etc/network/interfaces: iface eth0 inet
/sbin/shutdown -r now
.
If you want to use a static IP address—for example, when setting up a virtual server (page 22) or a DMZ (page 25)—consult the help file or documentation that came with your operating system.
Appendix D: Macintosh and Linux Users: Configur ing TCP/IP Settings 55
Appendix E
Troubleshooting
Our Technical Support staff is ready to help you with any questions you may have about your DSL modem or Internet connection options. You may, however, find an easy solution to your problem by referring to these troubleshooting tips. You should also refer to the Frequently Asked Questions (FAQs) on the CD (click on Support tips: www.zoom.com.
Support), and visit our web site for the latest
SupportSupport
PROBLEM:
SOLUTION:
SOLUTION:
SOLUTION:
SOLUTION:
SOLUTION:
SOLUTION:
I installed the software and connected the X4 modem to my phone line, but I cannot connect to the Internet.
Make sure you’ve securely connected the RJ-11 phone cord from the wall jack to the DSL modem connector on the back of your computer.
Make sure you’ve conn ected the RJ-11 phone cord to a DSL line, not a standard telephone jack. You cannot use a standard telephone jack for DSL service
unless
that phone line has been enabled for DSL by
your phone service provider.
If you are using the modem’s USB option, make sure the unit’s USB cord is securely plugged into your computer’s USB p
Make sure, if you are using phone filters, that they are installed correctly (see page 13).
Make sure you have typed your Username and Password correctly.
Contact your service provider to ensure that the DSL connection is functioning properly.
ort.
56 X4 ADSL Modem User’s Manual
SOLUTION:
Your computer’s TCP/IP properties might not be set correctly. Both the Default Gateway IP address and the DNS server IP address must match the LAN IP address of the modem. (See page 23 for an illustration of the Windows TCP/IP dialog box.)
PROBLEM
:
SOLUTION:
PROBLEM:
I accidentally unplugged the USB cable while
SOLUTION:
Why do I hear static or noise when I’m using
my telephone?
If that phone does not have its own filter, you may hear static or high-pitched noise if you make a phone call while your ADSL modem is on. A filter also prevents a phone from interfering with, or dropping, your DSL connection.
using my modem. This resulted in a general protection fault (GPF) error message. What should I do?
You must plug the modem back in and restart your computer to rectify this problem.
Appendix E: Troubleshoot ing 57
Appendix F
Regulatory Information
U.S. FCC Part 68 Statement
This equipment complies with Part 68 of the FCC rules and the req uirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provid ed to the telephone company.
This equipment uses the following standard jack types for network connection: RJ11C.
This equipment contains an FCC compli ant m odular jack. It is designed to be connected to the telephone network or premises wiring using compatible modular plugs and cabling which comply with the requirements of FCC Part 68 rules.
The Ringer Equivalence Number, or REN, is used to determine the number of devices which may be connected to t he telephone line. An excessive REN may cause the equipment to not ring in response to an incoming call. In most areas, the sum of the RENs of all equipment on a line should not exceed five (5.0).
In the unlikely event that this equipment causes harm to the telephone network, the telephone company can temporarily disconnect your service. The telephone company will try to warn you in advance of any su ch disconnection, but if advance notice isn't practical, it may disconnect the service first and notify you as soon as possible afterwards. In the event such a disconnection is deemed necessary, you will be advised of your right to file a complaint with the FCC.
From time to time, the telephone company may make changes in its fac ilities, equipment, or operations which could affect the operation of this eq uipment. If this occurs, the telephone company is required to provide you with advance notice so you can make the modifications necessary to obtain uninterrupted service.
There are no user serviceable components within this equipment. See Warranty flyer for repair or warranty information
It shall be unlawful for any person within the United States to use a computer or other electronic device to send any message via a telephone facsimile unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the busines s, ot her entity, or individual sending the message and the telephone number of the sending machine or of such business, other enti t y, or individual. The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges. Telephone facsimile machines manufactured on and after December 20, 1992, must clearly mark such identifying information on each transmitted
58 X4 ADSL Modem User’s Manual
message. Facsimile modem boards manufactured on and after December 13, 1995, must comply with the requirements of this section.
This equipment cannot be used on pu blic coin phone service provided by the telephone company. Connecti on t o Party Line Service is subject to state tarif fs. Contact your state public utility commission, public service commission, or corporation commission for more inf ormation.
U.S. FCC Part 15 Emissions Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These lim its are designed to provide reasonable protection ag ainst harmful interference in a residential installation. This equipm ent generates, uses and can rad i ate radio frequency and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determ ined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an out l et on a circuit different from that to
which the receiver is connected. Consult the dealer or an experienced rad io/TV technician for help.
Declaration of Conformity
The manufacturer declares under sole responsibility that this equipment is compliant to Directive 1999/5/EC (R&TTE Directive) via the following:
Directive Standard Test Report
73/23/EEC-Low Voltage
89/336/EEC-EMC EN 55024: 1998 89/336/EEC-EMC EN 55022 : 1998
IEC 60950: 3rd ed. 1999 electrical safety
ed
ed
EN 61000-3-2:1998 EN 61000-3-3: 1995
;
ed
; A1, A2;
ed
EMC-immunity EMC-emissions
This product is CE Marked.
Electrostatic Discharge Statement
The unit may require resetting after a severe electrostatic discharge event.
Additional compliance information is located on the CD.
Appendix F: Regulatory Information 59
3283-A 27309 ©2003
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