Zoom Dialer 27 User Manual

Dialer 27

for Hotline and/or Toll Restriction

Installation & User Guide

NOTICE

This document contains proprietary information protected by copyright, and this Manual and all the
accompanying hardware, software, and documentation are copyrighted. No part of this document may
be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer
does not warrant that the dialer will work properly in all environments and applications, and makes no
warranty or representation, either expressed or implied, with respect to the quality, performance,
merchantability, or fitness for a particular purpose of the dialer or its software or documentation. The
manufacturer reserves the right to make changes to the hardware, software, and documentation without
obligation to notify any person or organization of the revision or change. All brand and product names
are the trademarks of their respective owners.

© Copyright

© Copyright 2004 All rights reserved.

© Copyright © Copyright

2004 All rights reserved.

2004 All rights reserved.2004 All rights reserved.

Contents

GETTING STARTED ................................................................1

H

OW DIALER 27 WORKS................................................................ 1

INSTALLING THE DIALER ...................................................... 1

SETTING UP THE DIALER AS A HOTLINE .............................. 3

P

ROGRAMMING A HOTLINE PHONE NUMBER......................................... 3

P

ROGRAMMING A TRIGGER.............................................................. 3

OTLINE SECURITY....................................................................... 5

H

DVANCED HOTLINE NUMBER PROGRAMMING ...................................... 6

A

SETTING UP THE DIALER AS A TOLL RESTRICTOR ............... 9

SETTINGS ............................................................................12

D

IALER TONE SETTINGS............................................................... 12

USING THE DIALER ............................................................. 13

U

SING THE DIALER IN HOTLINE MODE ............................................. 13

U

SING THE DIALER IN TOLL RESTRICTOR MODE ................................. 13

FREQUENTLY ASKED QUESTIONS .......................................15

COMMAND SUMMARY.......................................................... 18

DIALER LED DEFINITIONS .................................................. 19

XXXX

Getting Started

Thank you for purchasing the Dialer 27, which can be used as a hotline
dialer, a toll restrictor, or both. The Dialer 27 plugs into a standard phone
jack, and works for all the phones on the same phone line. Before you begin
installing the dialer, you should read the section below.

How Dialer 27 Works

When Dialer 27 is used for a hotline application, it dials a phone number
whenever something triggers the dialer. You can program the number dialed
by the dialer, and the trigger that causes the dialer to dial. You can program
the dialer from any tone phone connected to the same phone line as the
dialer.

You can also use the dialer to restrict access to toll numbers.

Setting up and using the dialer involves these easy steps:

1. Install the dialer.

2. Once the dialer is installed, program it as a hotline dialer, a toll

restrictor, or both.

3. Use the dialer.

Installing the Dialer

First, find a suitable location for the dialer. This location needs two things:

• A standard phone jack connected to the phone line you want to use for

your dialer.
It's okay if there's something plugged into that jack, since the dialer has
an extra jack for that situation. (Some toll restriction features may not
work on a phone line that has ADSL service for high-speed Internet
access.)

• An electrical outlet near the phone jack for plugging in the dialer's power

cube.

This power outlet should be powered up all the time, and not turned on or off
by a light switch.

The dialer's location should be as close as possible to where the phone line
enters your premises. See if you can tell where the phone line comes into
your premises, and locate the dialer at the nearest phone jack if possible. If
you can't tell and you have an apartment, pick a jack toward the center of the
building. If you can't tell and you have a home, pick a jack on or near the
first floor if possible.

See the picture following. Plug the power cube into the power outlet, and plug
its other end into the dialer power jack. The dialer's light will blink rapidly ON
and OFF. If there's something plugged into the phone jack you've chosen,
unplug it and plug it into the dialer phone jack 1 as shown. Now plug the
short dialer phone cord into the dialer phone jack 2, with the other end of the

Getting Started 1

dialer cord going into the wall jack you've chosen. Once you do this, the light
should blink once a second to show that the dialer is installed correctly. If the
light stays ON constantly, you should swap the cords plugged into the dialer,
so that the short cord goes into jack 1. Now the LED should blink properly,
showing that the dialer is installed correctly.

Dialer

Phone

Jack

Power

Cube

1

Note: If the dialer's LED remains on solidly (i.e., does not blink), plug the
dialer cord into the dialer's phone jack 1. This is very important.

If you'd like, you can mount the dialer on your wall using the self-adhesive
pad provided, or you can use screws if you prefer. To use the self-adhesive
pad, peel off the tape on both sides of the pad, stick the pad to the bracket on
the slightly smaller side with holes, and then attach the bracket to the wall.
Instead of using the pad, you can attach the bracket with two ¾" #6 flathead
wood screws, available in any hardware store.

2

Dialer Cord

(short)

2 Hotline Dialer Installation & User Guide

Setting Up the Dialer as a Hotline

If you do not want to program a hotline number but do want to restrict
access to toll numbers, see Setting Up the Dialer as a Toll Restrictor (page

9). Otherwise please read below about programming a hotline number and
trigger. If you want to, you can also set the dialer up as a Toll Restrictor after
you have programmed a hotline number.

Programming a Hotline Phone Number

This section tells you how to program the number you want the dialer to dial
when a trigger occurs.

To program a hotline phone number, do the following.

1. Take your phone off-hook

2. Press # 0 #

3. Enter the hotline phone number

4. Press # #

5. Listen for two confirmation beeps

6. Place your phone on-hook

If you wish, you can program a complicated hotline number, consisting of a
sequence of numbers separated by pauses and other items. See the section
Advanced Hotline Number Programming to learn how to do this.

Programming a Trigger

Before you can use your dialer, you will need to select the trigger that will tell
the dialer when to dial the hotline number you programmed.
The available triggers are:

• N seconds after coming off-hook, where N is from 1 to 9.

• Dial tone. This is good for situations where you want someone to be able

to dial without dialer involvement by dialing as soon as the dialer detects
dial tone after someone comes off-hook. The dialer detects dial tone
within about a tenth of a second. Please see the note below on how to
reprogram a dialer configured in this mode.

• Someone presses the first digit of the hotline phone number for a

long time (more than .6 seconds). This is good for situations where you

want someone to be able to dial normally most of the time, and to be able
to trigger the dialer by holding down the button of the first tone dialed.
This only works for phones that generate a tone during the whole time
you're pushing the button.

• On power-up After the dialer receives power, it electronically takes the

phone off-hook and then dials after it detects about a tenth of a second
of dial tone. This trigger is normally only recommended when the dialer
is embedded in an electronic system. Please see the note below on how to
reprogram a dialer configured in this mode.

Setting Up the Dialer

3

Only one trigger can be active at any time.

To select the trigger 'dial N seconds after coming off-hook', do the
following:

1. Take your phone off-hook

2. Press # 8 1

3. Enter a digit from 1 through 9 for the number of seconds you want the

dialer to wait

4. Press # #

5. Listen for two confirmation beeps

6. Place your phone on-hook

To select the trigger 'dial on dialtone detection', do the following:

1. Take your phone off-hook

2. Press # 8 3

3. Press # #

4. Listen for two confirmation beeps

5. Place your phone on-hook

To select the trigger 'Long touchtone', do the following:

1. Take your phone off-hook

2. Press # 8 2

3. Press # #

4. Listen for two confirmation beeps

5. Place your phone on-hook

To select the trigger 'dial on power-up', do the following:

1. Take your phone off-hook

2. Press # 8 4

3. Press # #

4. Listen for two confirmation beeps

5. Place your phone on-hook

To reprogram a dialer configured to dial when it detects dialtone or upon
power-up:

1. Unplug your dialer's power source, by either unplugging the power cube

at the wall or unplugging the power jack at the dialer.

2. Plug you dialer's power source back in

3. Take your phone off-hook

4. Enter the desired programming command(s). (You must begin within 15

seconds of taking your phone off-hook, or the current trigger stays in
effect.)

5. Listen for two confirmation beeps

6. Place your phone on-hook

4 Hotline Dialer Installation & User Guide