Zoom Dialer 26 User Manual

Dialer

Installation & User’s Guide

Contents

GETTING STARTED .......................................................... 3

OW THE DIALER WORKS ........................................................ 3

INSTALLING THE DIALER ................................................ 4

SETTING UP THE DIALER................................................. 6

EARNMODE ......................................................................... 6

DVANCED LEARNMODE: ADDING KEYS ....................................... 8

A L

EARNMODE TIPS .................................................................. 9

SETTINGS....................................................................... 11

OUTING COMMANDS ........................................................... 12

IALER TONE SETTINGS ........................................................ 14

USING THE DIALER........................................................ 15

FREQUENTLY ASKED QUESTIONS ................................. 17

COMMAND SUMMARY.................................................... 28

IALER LEARNS A CALLING CARD USING LEARNMODE.................... 28

ELECT DIALING MODE ......................................................... 28

AKE A NORTH AMERICAN CALL .............................................. 28

M M

AKE A CALL OUTSIDE NORTH AMERICA .................................... 28

HANGE DIALING SPEED........................................................ 29

C C

HANGE DIALING VOLUME ..................................................... 29

ILL A COMMAND THAT’S IN PROGRESS ...................................... 29

K E

RASE ALL DIALER PROGRAMMING: CAUTION! ............................. 29

DIALER LED DEFINITIONS ............................................ 30

Getting Started

Thank you for purchasing our dialer. Before you begin installing it, you should read the section below.

How the Dialer Works

The dialer simplifies using calling cards by dialing all the extra numbers automatically. When you first install the dialer, or when you get a new prepaid phone card, you set up the dialer using LearnMode one of two basic ways:

1) Automatic Mode: If you want the dialer to automatically route all North American or international toll calls using your prepaid phone card; or

2) Manual Mode: If you only want the dialer to route calls using your prepaid phone card when you come offhook and dial *. The dialer assumes you want Manual Mode unless you use a command to select Automatic Mode.

There is a special kind of Manual Mode that lets you assign keys for up to seven different users or calling cards.

Setting up and using the dialer involves these easy steps:

Install the dialer.

™

. You can use the dialer in

Once the dialer is installed, use LearnMode or

Advanced LearnMode™ to teach your dialer how to make calls using your calling card.

If you wish, use Settings to tailor the dialer to your

desired use. For instance, you can select Automatic Mode and change the DTMF tone settings.

Use the dialer.

Getting Started

Installing the Dialer

First, find a suitable location for the dialer. This location needs two things:

• A standard phone jack connected to the phone line

you want to use for your dialer.

It’s okay if there’s something plugged into that jack, since the dialer has an extra jack for that situation. (The dialer should not be used on a phone line that has ADSL service for high-speed Internet access.)

• An electrical outlet near the phone jack for plugging in

the dialer’s power cube.

This power outlet should be powered up all the time, and not turned on or off by a light switch.

The dialer’s location should be as close to where the phone line enters your premises as possible. See if you can tell where the phone line comes into your premises, and locate the dialer at the nearest phone jack if possible. If you can’t tell and you have an apartment, pick a jack toward the center of the building. If you can’t tell and you have a home, pick a jack on or near the first floor if possible.

Please see the picture below. Plug the power cube into the power outlet, and plug its other end into the dialer power jack. The dialer’s light will blink rapidly ON and OFF. If there’s something plugged into the phone jack you’ve chosen, unplug it and plug it into the dialer phone jack 1 as shown. Now plug the short dialer phone cord into the dialer phone jack 2, with the other end of the dialer cord going into the wall jack you’ve chosen. Once you do this, the light should blink once a second to show that the dialer is installed correctly. If the light stays ON constantly, you should swap the cords plugged into the dialer, so that the short cord goes into jack 1. Now the LED should blink properly, showing that the dialer is installed correctly.

4 Dialer Installation & User’s Guide

Dialer

Phone

Jack

Power

Cube

If the dialer’s LED remains on solidly (i.e., does not blink), plug the

Note:

dialer cord into the dialer’s phone jack 1. This is very important.

Dialer Cord

(short)

If you’d like, you can mount the dialer on your wall using the self-adhesive pad provided, or you can use screws if you prefer. To use the self-adhesive pad, peel off the tape on both sides of the pad, stick the pad to the bracket on the slightly smaller side with holes, and then attach the bracket to the wall. Instead of using the pad, you can attach the bracket with two ¾” #6 flathead wood screws, available in any hardware store.

Installing the Dialer

Setting Up the Dialer

If you want to share your dialer among people who will use different calling cards, please read the section

Advanced LearnMode

set up dialer keys. Otherwise please read about LearnMode below.

LearnMode

You only have to do LearnMode once for each calling card. The dialer will route all appropriate numbers once you have completed LearnMode.

You may use your calling card in one of three ways.

(page 8) for instructions on how to

• If you will use your calling card for

toll calls only

American Calling.

• If you will use your calling card

outside North America only

on page 7 for Calls Going Outside North America.

• If you will use your calling card

instructions under North American Calling, and then follow the instructions for calls going outside North America on page 7. (Note: You may use a different card for domestic and international calling.)

North American Calling

To set up LearnMode

Take your phone off-hook

2. Press #

3. Wait for dial tone

4. Make a North American toll call using your calling card

5. Listen for two confirmation beeps

6. Let your call go through, OR Hang up, as you prefer.

The dialer will learn the access number, PIN, and any other required numbers as you make your call.

, follow the instructions below for North

for these calls, do the following:

North American

for calls going

, follow the instructions

for both

, follow the

6 Dialer Installation & User’s Guide

Your dialer is now ready to route all North American toll calls. Now you can make prepaid calls using your dialer by coming off-hook and dialing

where <number> is a long distance number, 1 followed by 10 digits.

If you have any trouble, please see

LearnMode Tips

page 9.

If you want to use your dialer for calls going outside North America, please continue below. If you don’t, please go to

Settings

the

section on page 11.

Calls Going Outside North America

To set up LearnMode

Take your phone off-hook

2. Press #

for these calls, do the following:

3. Wait for dial tone

4. Make a call outside North America using your calling card

5. Listen for two confirmation beeps

6. Let your call go through, OR Hang up, as you prefer.

The dialer will learn the access number, PIN, and any other required numbers as you make your call.

Your dialer is now ready to route all toll calls outside of North America. Now you can make prepaid calls using your dialer by coming off-hook and dialing

where <number> is an international phone number, typically 011 followed by lots of digits.

If you have any trouble, please see

LearnMode Tips

page 9.

Now please go to the

Setting Up the Dialer

Settings

section on page 11.

Advanced LearnMode: Adding Keys

You can define privacy keys in Advanced LearnMode. Keys configure the dialer so that only people who know the keys can use the dialer. Roommates with different calling cards can share a single dialer if each roommate has his or her own key. Keys are also convenient if you want to use different calling cards to dial different countries. You can assign a different key for each card you use.

Once you program a key, the dialer will only route calls after someone enters the key. Typically, if you don’t dial the key, the dialer will let your call go through your normal long distance provider. (In AutoRoute Mode, if you don’t dial a key, the dialer won’t route your call, and will issue an error tone.) The dialer will accept up to seven keys.

Advanced LearnMode add a key to the commands.

You only have to do Advanced LearnMode once for each calling card and call type. The dialer will route all appropriate numbers once you have completed Advanced LearnMode.

Keys are two-digit numbers. You may use any two digit number from 00 to 99. Keys may not contain * or #.

To set up Advanced LearnMode America, do the following:

1. Take your phone off-hook

2. Press #

0 <key>

3. Wait for dial tone

4. Make a North American toll call using your calling card

5. Listen for two confirmation beeps

Let your call go through, or hang up, as you prefer.

Now when you want to make a call within North America using this prepaid phone card and key, take your phone off-hook and dial

* # <key> <phone number>

is just like LearnMode, except you

for calls within North

If you have any trouble, please see

LearnMode Tips

page 9.

8 Dialer Installation & User’s Guide

If you want to make calls outside North America, teach the dialer how to dial the number in Advanced LearnMode

as follows. (You can use the same key you used for calls to North America, if you want to).

Keys are two-digit numbers. You may use any two digit number from 00 to 99. Keys may not contain * or #.

1. Take your phone off-hook

2. Press #

0 <key>

3. Wait for dial tone

4. Make a call outside North America using your calling

card

5. Listen for two confirmation beeps

6. Let your call go through, or hang up, as you prefer.

Now when you want to make an international call using this prepaid phone card and key, take your phone offhook and dial

* # <key> <phone number>

If you have any trouble, please see below. Otherwise please go to the

LearnMode Tips

Settings

section on page

11.

LearnMode Tips

As you use your calling card in LearnMode, the calling card service will prompt you for various information. Make sure you listen carefully to each prompt before dialing. Also, while you are dialing an entry, try to dial as evenly as possible, without leaving long pauses between digits.

About 12 seconds after you have completed dialing, the dialer will send two short beeps to show that the dialer has learned how to dial using your calling card. If you make any mistakes as you dial, or if you don’t hear the acknowledgment beeps, hang up and then start again.

It’s a good idea to check that the call goes through, so that you can be sure you entered all the numbers correctly. It’s also a good idea to make a call to check that the dialer correctly routes calls using your calling card. If either call doesn’t go through, repeat LearnMode, waiting a little

Setting Up the Dialer

extra after the end of each prompt, and dialing each number smoothly, without long pauses.

If you only want to set up your dialer, but don’t want to complete your call, you can hang up after you hear the acknowledgment beeps.

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