Zoom Dialer 26 User Manual
Dialer
Installation & User’s Guide
Contents
GETTING STARTED .......................................................... 3
H
OW THE DIALER WORKS ........................................................ 3
INSTALLING THE DIALER ................................................ 4
SETTING UP THE DIALER................................................. 6
EARNMODE ......................................................................... 6
L
DVANCED LEARNMODE: ADDING KEYS ....................................... 8
A
L
EARNMODE TIPS .................................................................. 9
SETTINGS....................................................................... 11
R
OUTING COMMANDS ........................................................... 12
IALER TONE SETTINGS ........................................................ 14
D
USING THE DIALER........................................................ 15
FREQUENTLY ASKED QUESTIONS ................................. 17
COMMAND SUMMARY.................................................... 28
D
IALER LEARNS A CALLING CARD USING LEARNMODE.................... 28
ELECT DIALING MODE ......................................................... 28
S
AKE A NORTH AMERICAN CALL .............................................. 28
M
M
AKE A CALL OUTSIDE NORTH AMERICA .................................... 28
HANGE DIALING SPEED........................................................ 29
C
C
HANGE DIALING VOLUME ..................................................... 29
ILL A COMMAND THAT’S IN PROGRESS ...................................... 29
K
E
RASE ALL DIALER PROGRAMMING: CAUTION! ............................. 29
DIALER LED DEFINITIONS ............................................ 30
Getting Started
Thank you for purchasing our dialer. Before you begin
installing it, you should read the section below.
How the Dialer Works
The dialer simplifies using calling cards by dialing all the
extra numbers automatically. When you first install the
dialer, or when you get a new prepaid phone card, you set
up the dialer using LearnMode
one of two basic ways:
1) Automatic Mode: If you want the dialer to
automatically route all North American or
international toll calls using your prepaid phone card;
or
2) Manual Mode: If you only want the dialer to route calls
using your prepaid phone card when you come offhook and dial *. The dialer assumes you want Manual
Mode unless you use a command to select Automatic
Mode.
There is a special kind of Manual Mode that lets you
assign keys for up to seven different users or calling cards.
Setting up and using the dialer involves these easy steps:
1.
Install the dialer.
™
. You can use the dialer in
2.
Once the dialer is installed, use LearnMode or
Advanced LearnMode™ to teach your dialer how to
make calls using your calling card.
3.
If you wish, use Settings to tailor the dialer to your
desired use. For instance, you can select Automatic
Mode and change the DTMF tone settings.
4.
Use the dialer.
Getting Started
3
Installing the Dialer
First, find a suitable location for the dialer. This location
needs two things:
• A standard phone jack connected to the phone line
you want to use for your dialer.
It’s okay if there’s something plugged into that jack,
since the dialer has an extra jack for that situation.
(The dialer should not be used on a phone line that
has ADSL service for high-speed Internet access.)
• An electrical outlet near the phone jack for plugging in
the dialer’s power cube.
This power outlet should be powered up all the time,
and not turned on or off by a light switch.
The dialer’s location should be as close to where the phone
line enters your premises as possible. See if you can tell
where the phone line comes into your premises, and locate
the dialer at the nearest phone jack if possible. If you can’t
tell and you have an apartment, pick a jack toward the
center of the building. If you can’t tell and you have a
home, pick a jack on or near the first floor if possible.
Please see the picture below. Plug the power cube into the
power outlet, and plug its other end into the dialer power
jack. The dialer’s light will blink rapidly ON and OFF. If
there’s something plugged into the phone jack you’ve
chosen, unplug it and plug it into the dialer phone jack 1
as shown. Now plug the short dialer phone cord into the
dialer phone jack 2, with the other end of the dialer cord
going into the wall jack you’ve chosen. Once you do this,
the light should blink once a second to show that the
dialer is installed correctly. If the light stays ON
constantly, you should swap the cords plugged into the
dialer, so that the short cord goes into jack 1. Now the
LED should blink properly, showing that the dialer is
installed correctly.
4 Dialer Installation & User’s Guide
Dialer
Phone
Jack
Power
Cube
1
If the dialer’s LED remains on solidly (i.e., does not blink), plug the
Note:
dialer cord into the dialer’s phone jack 1. This is very important.
2
Dialer Cord
(short)
If you’d like, you can mount the dialer on your wall using
the self-adhesive pad provided, or you can use screws if
you prefer. To use the self-adhesive pad, peel off the tape
on both sides of the pad, stick the pad to the bracket on
the slightly smaller side with holes, and then attach the
bracket to the wall. Instead of using the pad, you can
attach the bracket with two ¾” #6 flathead wood screws,
available in any hardware store.
Installing the Dialer
5
Setting Up the Dialer
If you want to share your dialer among people who will
use different calling cards, please read the section
Advanced LearnMode
set up dialer keys. Otherwise please read about
LearnMode below.
LearnMode
You only have to do LearnMode once for each calling card.
The dialer will route all appropriate numbers once you
have completed LearnMode.
You may use your calling card in one of three ways.
(page 8) for instructions on how to
• If you will use your calling card for
toll calls only
American Calling.
• If you will use your calling card
outside North America only
on page 7 for Calls Going Outside North America.
• If you will use your calling card
instructions under North American Calling, and then
follow the instructions for calls going outside North
America on page 7. (Note: You may use a different card
for domestic and international calling.)
North American Calling
To set up LearnMode
1.
Take your phone off-hook
2. Press #
3. Wait for dial tone
4. Make a North American toll call using your calling
card
5. Listen for two confirmation beeps
6. Let your call go through, OR Hang up, as you prefer.
The dialer will learn the access number, PIN, and any
other required numbers as you make your call.
1
, follow the instructions below for North
for these calls, do the following:
North American
for calls going
, follow the instructions
for both
, follow the
6 Dialer Installation & User’s Guide
Your dialer is now ready to route all North American toll
calls. Now you can make prepaid calls using your dialer by
coming off-hook and dialing
*
<number>
where <number> is a long distance number, 1 followed by
10 digits.
If you have any trouble, please see
LearnMode Tips
on
page 9.
If you want to use your dialer for calls going outside North
America, please continue below. If you don’t, please go to
Settings
the
section on page 11.
Calls Going Outside North America
To set up LearnMode
1.
Take your phone off-hook
2. Press #
1
for these calls, do the following:
3. Wait for dial tone
4. Make a call outside North America using your calling
card
5. Listen for two confirmation beeps
6. Let your call go through, OR Hang up, as you prefer.
The dialer will learn the access number, PIN, and any
other required numbers as you make your call.
Your dialer is now ready to route all toll calls outside of
North America. Now you can make prepaid calls using
your dialer by coming off-hook and dialing
*
<number>
where <number> is an international phone number,
typically 011 followed by lots of digits.
If you have any trouble, please see
LearnMode Tips
page 9.
Now please go to the
Setting Up the Dialer
Settings
section on page 11.
on
7
Advanced LearnMode: Adding Keys
You can define privacy keys in Advanced LearnMode. Keys
configure the dialer so that only people who know the keys
can use the dialer. Roommates with different calling cards
can share a single dialer if each roommate has his or her
own key. Keys are also convenient if you want to use
different calling cards to dial different countries. You can
assign a different key for each card you use.
Once you program a key, the dialer will only route calls
after someone enters the key. Typically, if you don’t dial
the key, the dialer will let your call go through your
normal long distance provider. (In AutoRoute Mode, if you
don’t dial a key, the dialer won’t route your call, and will
issue an error tone.) The dialer will accept up to seven
keys.
Advanced LearnMode
add a key to the commands.
You only have to do Advanced LearnMode once for each
calling card and call type. The dialer will route all
appropriate numbers once you have completed Advanced
LearnMode.
Keys are two-digit numbers. You may use any two digit
number from 00 to 99. Keys may not contain * or #.
To set up Advanced LearnMode
America, do the following:
1. Take your phone off-hook
2. Press #
0 <key>
3. Wait for dial tone
4. Make a North American toll call using your calling
card
5. Listen for two confirmation beeps
Let your call go through, or hang up, as you prefer.
Now when you want to make a call within North America
using this prepaid phone card and key, take your phone
off-hook and dial
* # <key> <phone number>
is just like LearnMode, except you
for calls within North
If you have any trouble, please see
LearnMode Tips
on
page 9.
8 Dialer Installation & User’s Guide
If you want to make calls outside North America, teach the
dialer how to dial the number in Advanced LearnMode
as
follows. (You can use the same key you used for calls to
North America, if you want to).
Keys are two-digit numbers. You may use any two digit
number from 00 to 99. Keys may not contain * or #.
1. Take your phone off-hook
2. Press #
0 <key>
3. Wait for dial tone
4. Make a call outside North America using your calling
card
5. Listen for two confirmation beeps
6. Let your call go through, or hang up, as you prefer.
Now when you want to make an international call using
this prepaid phone card and key, take your phone offhook and dial
* # <key> <phone number>
If you have any trouble, please see
below. Otherwise please go to the
LearnMode Tips
Settings
section on page
11.
LearnMode Tips
As you use your calling card in LearnMode, the calling
card service will prompt you for various information. Make
sure you listen carefully to each prompt before dialing.
Also, while you are dialing an entry, try to dial as evenly
as possible, without leaving long pauses between digits.
About 12 seconds after you have completed dialing, the
dialer will send two short beeps to show that the dialer
has learned how to dial using your calling card. If you
make any mistakes as you dial, or if you don’t hear the
acknowledgment beeps, hang up and then start again.
It’s a good idea to check that the call goes through, so that
you can be sure you entered all the numbers correctly. It’s
also a good idea to make a call to check that the dialer
correctly routes calls using your calling card. If either call
doesn’t go through, repeat LearnMode, waiting a little
Setting Up the Dialer
9
extra after the end of each prompt, and dialing each
number smoothly, without long pauses.
If you only want to set up your dialer, but don’t want to
complete your call, you can hang up after you hear the
acknowledgment beeps.
10 Dialer Installation & User’s Guide
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