Zebra ZQ620 User Manual

PRODUCT SPEC SHEET

ZQ600 SERIES MOBILE PRINTERS

ZQ600 Series Mobile Printers

PREMIUM MOBILE LABEL AND RECEIPT PRINTERS FOR MAXIMUM
PRODUCTIVITY, EASE OF USE AND MANAGEABILITY

Want to improve inventory management and customer service in your store? With the ZQ600 Series mobile printer, you can. The
ZQ600 takes Zebra’s popular QLn platform and makes it even better — adding advanced technology and innovative design that
drive productivity, ease-of-use and manageability to a new level. A large color display takes all the guesswork out of printer status.
Advanced battery technology and more battery capacity power every minute of the longest shift. The instant wake-up feature
ensures the ZQ600 never sleeps on the job. Your workers get the fastest, most dependable wireless connections inside the
four walls and your IT department will find the ZQ600 easier to integrate, manage, setup and secure thanks to Zebra’s Link-OS®
operating system and powerful Print DNA suite of applications, utilities and developer tools. The ZQ600 Series — the next evolution
in the gold standard for mobile label and receipt printing.

Large color display makes configuration and operation a snap

It’s easy to set up and maintain the ZQ600 Series with its large display,
user-friendly interface and easily customized menu. The display changes
color when the printer is paused or in an error state, such as out of media
or latch open, so users instantly know what the printer needs to stay up
and running. And since the ZQ600 Series is based on Zebra’s Link-OS
menu system, you’ll get a common UI and user experience across other
Zebra Link-OS mobile, desktop and industrial printers to lower the
learning curve.

Business tough — built for all-day every day enterprise use

While the ZQ600 is lightweight and comfortable to wear all shift long,
it is loaded with features that give it long-lasting durability, including
over-molding, a tempered-glass display and seamless one-piece design.
The high-grade resin is one of the toughest plastics available for greater
impact resistance. And multiple mechanical design improvements
further increase printer robustness and uptime.

Premium Features for
Maximum Productivity

The latest wireless connections for fast,
reliable, and secure printing

Zebra printers are known for leading the market in wireless technology
and the ZQ600 Series oers the fastest, most dependable wireless
connections inside the four walls. With support for 802.11ac Wi-Fi and its
latest securit y protocols, plus Bluetooth 4.1 Classic and Low Energy, your
workers can count on blazing fast and secure connections.

Industry-standard 802.11r fast roaming for seamless access

Retail workers rarely stand still. With support for 802.11r fast roaming
technology, your workers can depend on a connection while they are on
the move.

The industry’s only instant wake-up over Wi-Fi

Forget about frustrating printer reboot times that drain productivity.
You can be sure that the ZQ600 Series is ready whenever workers
press ‘print’. This intelligent printer enters sleep mode when it is idle,
and automatically wakes up the moment the user sends a print job —
delivering instant availability and maximum power eciency. And unlike
other mobile printers, the ZQ600’s instant wake-up works over both
Wi-Fi and Bluetooth.

Superior Battery Power and
Power Management

The highest capacity battery in its class

Your workers depend on their mobile printers nearly ever y minute of the
day. With the ZQ600’s high capacity 3250mAH battery, you can be sure
that ever y worker has plenty of power for ever y shift.

Do more on a single charge with Zebra’s
Power Smart Print Technology™

This patented Zebra technology maximizes eciency by delivering the
exact amount of power required for the highest quality printing. Printers
with PSPT save an estimated 20 to 30 percent of their battery power, so
users can do more on a single charge.

Extraordinary battery management capabilities
with PowerPrecision+ technology

The ZQ600 Series’ PowerPrecision+ battery delivers the ultimate in
battery power and management. A wealth of easily accessible battery
metrics makes it easy to identify aging batteries before they impact
produc tivity. You can be sure that ever y worker starts ever y shift with
a healthy and fully-charged battery. And better visibility into battery
health means you can reduce the size of the spare battery pool.

PRODUCT SPEC SHEET

ZQ600 SERIES MOBILE PRINTERS

Advanced Platform Grows
with Your Business

Zebra Print DNA – transforming printers from the inside

The printer hardware is just the start of what you need to maximize
the value of your printers. The ZQ600 Series is powered by Link-OS,
Zebra’s robust printer operating system, and Print DNA, a combination
of productivity, management, development and visibility tools. The
result is a superior printing experience through better performance,
simplified remote manageability and easier integration.

Robust memory to support applications today and tomorrow

The ZQ600 oers 256 MB RAM and 512 MB Flash — providing more than
enough memory for all your fonts and graphics needs today, as well as
all the firmware upgrades and new Print DNA tools for years to come.

Backward compatible with QLn accessories

With more than one million units sold, Zebra’s QLn Series set the bar for
retail mobile printing. Now, the ZQ600 Series raises the bar again. And
since the ZQ600 Series is backward compatible with QLn accessories,
you can upgrade to the latest platform and ingenuity without buying new
accessories or rebuilding the settlement room.

Maximum Uptime with Comprehensive
Remote Management Options

Resolve problems faster with the Ethernet Cradle

Remote management is easy with the ZQ600 Series’ Ethernet Cradle. By
docking the printer in the cradle at the end of every shift, IT can remotely
upgrade the firmware as needed to ensure that each printer is operating
at peak performance. Should retail employees experience a problem,
they can simply dock the printer into the cradle for a remote diagnosis —
eliminating the downtime and costs associated with shipping a printer to
the repair depot when nothing is physically wrong.

Easily manage all your printers — all from a single location

With our comprehensive and flexible remote management tools, you
can maintain, secure and troubleshoot printers simply and easily, from
anywhere, at anytime. Use the free Printer Setup Utilities to simplify
setup and out-of-the-box configuration tasks. And with the optional
Printer Profile Manager Enterprise, you can manage one printer, a group
of specific printers or all printers anywhere in the world. This browser-

based solution lets you instantly discover ever y Link-OS printer on
your network — there’s no need to manually track down, configure or
troubleshoot printers.

Seamless integration with your device management system

Get the simplicity of a single-pane-of-glass to manage all your Zebra
mobile devices and printers — including the ZQ600 Series. With Print
DNA’s MDM Connectors, you can easily integrate networked ZQ600
Series printers into your existing AirWatch or SOTI MobiControl device
management system. And if you are using Ivanti Avalanche (powered
by Wavelink), the ZQ600 Series oers support for Avalanche right out
of the box.

Ensure continued reliability with Printhead Diagnostics

With the ZQ600 Series, you don’t need to worry about downtime
from a worn-out printhead. Our unique Printhead Diagnostics provide
visibility into the health of printheads across your deployment,
enabling you to take action before productivity is impacted.

Protect sensitive customer and business data with PrintSecure

This complimentary Print DNA utility makes it easy to configure over
30 settings to fine-tune printer security to protect your data and your
infrastructure by creating secure printer connections and blocking
unauthorized printer access.

Consistently exceptional Zebra Certified Supplies

Printing supplies can impact everything from printhead lifespan to
operational eciency. That’s why we design, produce and rigorously
pre-test our own line of thermal printing supplies to ensure consistent,
optimized performance in your Zebra printer — and peace of mind for
you. For industry-leading quality, service and thermal printing expertise,
choose Zebra Certified Supplies.

Maximize uptime, business operations and
printer visibility with services

You invest in Zebra printers to better ser ve your customers and
boost operational eciency. Now, you can ensure predictable
performance and eliminate unbudgeted repair expenses with Zebra
OneCare. You get unmatched technical support direct from Zebra, as
well as comprehensive repair services, including accidental damage
and defined repair turn-around times. And Zebra’s Visibility Services
provide the real-time insight into printer operational information you
need to increase printer availability and optimize utilization within
your workflows.

THE ZQ600 SERIES  BOOST ASSOCIATE PRODUCTIVITY WITH THE NEXT EVOLUTION IN MOBILE PRINTING.

For more information about the ZQ600 Series, visit www.zebra.com/zq600

  2

PRODUCT SPEC SHEET

ZQ600 SERIES MOBILE PRINTERS

ZQ600 Accessories

The ZQ600 Series oers all the accessories you need, from power and charging to carrying and protection options,
cables and more.

Lithium-Ion Charging Accessories

Ethernet Cradle

Connect ZQ600 printers to your wired Ethernet network via the ZQ600 Ethernet cradle to enable easy remote
management by your IT or operations sta — helping to ensure each printer is operating optimally and ready
for use. The Ethernet cradle can communicate over 10 Mbps or 100 Mbps networks using auto-sense.

The single-bay ZQ600 Ethernet cradle also charges the battery while it is in the printer, while the 4 -bay
version (with optional wall mount kit) charges four printers at a time. The 4-bay version includes an internal

Single-bay
Ethernet Cradle

4-bay
Ethernet Cradle

Ethernet switch and second Ethernet port, so you can link and manage four 4-bay Ethernet cradles (a total of
16 printers) from one por t.

The printer remains fully functional so you can print while it is in either cradle. The cradle’s LED lights indicate
DC power and Ethernet-link status.

Remote printer management over your Ethernet allows:

• Battery management for monitoring battery health. Knowing each battery’s lifespan stage simplifies central

management of your spare-battery pool.

• Firmware management for updating printer firmware, eliminating the need for IT sta to travel to the local

user site, or for the printer to be sent back to a central location for updating.

• Print management for updating templates, fonts and graphics in order to print new label formats.

• Device management for updating startup (e.g., config. sys), WML (front panel) or HTML (browser) files to

enhance or change configuration and status collection.

• Network management for updating encryption keys or certificate files to maintain the highest level of security.

• Problem resolution and troubleshooting local printer issues that may otherwise require the printer to be

sent in for repair.

• Ability to manage Bluetooth printers, which traditionally have been o-network.

AC Adapter

What comes with the cradle?

Unit with AC Adapter: Cradle, AC adapter, power cord and document CD including cradle user manual and

installation guide.

Cradle Unit: Cradle and document CD including cradle user manual and installation guide
(AC adapter can be purchased separately).

Connect the AC adapter to your ZQ600 printer and wall outlet to charge the printer’s PowerPrecision+
battery while in the printer. The printer can print labels and perform other functions during charging. Shown
with printer for reference purposes; printer is not included.

Continued on following page

  3

PRODUCT SPEC SHEET

ZQ600 SERIES MOBILE PRINTERS

ZQ600 Accessories (continued)

Lithium-Ion Charging Accessories (continued)

1-Slot Battery Charger

Docks and charges a single PowerPrecision+ Li-Ion printer battery. Integrated power supply. Ships with line
cord for your region.

3-Slot Battery Charger

Dock and charge up to three PowerPrecison+ Li- Ion printer batteries at a time. The 3-slot bat tery charger
ships with a power supply and line cord for your region.

Dual 3-Slot Battery Charger with Y Cable Connection

Dock and charge up to six PowerPrecision+ Li-Ion printer bat teries at a time. The dual 3-slot batter y charger
ships with a power supply, Y-Cable and countr y specific power cord. Requires the appropriate line cord for
your region.

Extended Capacity PowerPrecision+ Battery

The Extended Capacity PowerPrecision+ battery option provides enhanced battery capacity over the
standard PowerPrecision+ battery, providing more power for increased uptime. No need to upgrade your
ZQ600 printer to accommodate the extended battery — just purchase as a standalone accessor y to use with
your current ZQ600 printer or, order it as a configurable printer option so your printer ships ready to go with
this powerful accessory. The choice is yours.

Carrying Straps / Cases

Hand Strap: Allows the printer to be carried by hand.

Shoulder Strap: Allows the printer to be carried over the shoulder.

Soft Case: Add an extra layer of protection for harsh environments with a soft case. While in the case, the

printer is IP54 -rated for resistance to windblown water and dust. Case provides openings for changing the
media and batteries and all connectors are accessible. Includes shoulder strap.

  4

PRODUCT SPEC SHEET

ZQ600 SERIES MOBILE PRINTERS

ZQ600 Series Specifications

STANDARD FEATURES

• Apple® iOS, Android and Windows Mobile connectivity

• Direct thermal printing of barcodes, text and graphics

• CPCL, EPL™ and ZPL® programming languages

• 512 MB Flash supports downloadable programs, receipt format s, fonts
and graphics (128 MB available for user storage)

• 3250 mAh (nominal) 23.4 Wh removable, rechargeable PowerPrecision+
Li-Ion battery

• Built-in battery charger

• Belt clip for unobtrusive and convenient printing (not compatible with
extended capacity battery)

• Black mark and gap media sensing using fixed center position sensors

• Easy-to -use peel and present mode

• Label present sensor for issuing labels one at a time

• Tear bar for easy media dispensing

• Center-loading media locking for variable roll widths

• “Clamshell” design for easy media loading

• Management: Mirror, SNMP, Web server, Profile Manager, AirWatch®,
SOTI® MobiControl™ and Ivanti Avalanche® (powered by Wavelink)

• Large, eas y-to -read color display (288 x 240 pixels)

• Color display can be customized using WML (text and icons)

• 5-way navigation buttons, two software defined keys

• Printer color alerts on the display

• Tolerance of multiple drops from 5 ft./1.52 m to concrete

• IP43 dust- and water-resistance rating (IP54 with soft case)

• 400 MHz 32-bit ARM processor

• XML support

• Supports vertical and horizontal printing

• Printers can be used in any orientation

• QR barcode links to web-based help pages

• Zebra Print Touch simplifies Bluetooth pairing and launches web-based
help pages with Near Field Communication (NFC) enabled devices

• Label odometer

• NTP (Net work Time Protocol) suppor t via Wi -Fi or Ethernet

• Supports Zebra Network Connect manufactur ing plant floor solution when
used with the Ethernet cradle

PHYSICAL CHARACTERISTICS

Dimensions ZQ610: 6.5 in. L x 3.5 in. W x 2.75 in. H

Weight with
battery

Note: The Exte nded Capaci ty Li-Ion smart batte ry option ad ds 0.20 lbs/0.09 kg to
the weight and 0.6 in./16 mm to the height of either ZQ600 Series printer.

PRINTER SPECIFICATIONS

Operating
System

Resolution 203 dpi/8 dots per mm

Memory 256 MB RAM; 512 MB Flash (standard)

165 mm L x 89 mm L x 70 mm H
ZQ620: 6.8 in. L x 4.6 in. W x 3.3 in. H
173 mm L x 117 mm W x 84 mm H

ZQ610: 1. 33 lbs/0.6 kg
ZQ620: 1.6 lbs/0.73 kg

Link-OS®

PRINTER SPECIFICATIONS CONTINUED

Maximum
Print Width

Maximum
Print Speed

Media
Sensors

Print Length Minimum: 0.5 in./12.7 mm

Power

ZQ610: 1.9 in./48 mm
ZQ620: 2.8 in./72 mm

Up to 4.5 in./115 mm per second

Black mark and gap media sensing using fixed center position
sensors; label present sensor for issuing batch labels one at
a time

Maximum: 32 in. /813 mm

3250 mAh (nominal) 23.4 Wh removable, rechargeable
PowerPrecision+ Li-Ion battery

MEDIA CHARACTERISTICS

Maximum
Label
and Liner
Length

Media Width ZQ610: 1.0 in./25 mm to 2.18 in./55.4 mm

Maximum
Media
Roll Size

Thickness 2.3 mil to 5.5 mil tag stock or 6.5 mil label stock

Media Types Die-cut labels and tags, linerless labels, receipt paper, black

ZQ610: 0.5 in./12.7 mm to 32 in./813 mm or continuous
ZQ620: 0.5 in./12.7 mm to 32 in. /813 mm or continuous

ZQ620: 1.0 in./25 mm to 3.125 in. /79 mm

ZQ610: 2.2 in./55.9 mm OD on a 0.75 in./19 mm or 1.375
in./34.9 mm inner core

ZQ620: 2.6 in./66 mm OD on a 0.75 in./19 mm or

1.375 in./34.9 mm inner core

bar and gap sensing

OPERATING CHARACTERISTICS

Environment Operating Temp.: -4°F to 122°F/-20°C to 50°C

Operating Humidity: 10 % to 90% non-condensing
Storage/Transportation Temp.: -13°F to 149°F/-25°C to 65°C1
Storage Humidity: 10% to 90% non-condensing

Agency
Approvals

Emissions: FCC Part 15, Subpart B, EN55022 Class-B,
EN60950, EN55024 and VCCI class B

Susceptibility: EN55024, EN61000-4-2,
EN61000-4-3, EN61000-4-4, and EN61000-4-5

Safety: CE, TUV, CSA

FIRMWARE

CPCL, EPL and ZPL programming languages
ZBI 2.x™ — power ful programming language that lets printers run s tandalone

applications, connect to peripherals, and much more

BARCODE SYMBOLOGIES

Barcode Ratios: 1.5:1, 2:1, 2.5:1, 3:1, 3.5:1
Linear Barcodes: Code 39, Code 93, UCC/EAN128, Code 128, Codabar

(NW-7 ), Interleaved 2-of-5, UPC- A, UPC-E, 2 and 5 digit add- on, EAN-8, EAN -13,
2 and 5 digit add-on

2D Barcodes: PDF417, MicroPDF417, MaxiCode, QR Code, GS1/DataBar™ (RSS)
family, Aztec, MSI/ Plessey, FIM Postnet, Data Matrix, TLC39

The ZQ600 Series
is ideal in:

Retail

• Shelf Edge Labels

• Mark Down Labels

• Replacement Tags

• Mobile Point of Sale
Receipts

• Return Labels

Warehousing

• Pick and Pack Labels

  5

PRODUCT SPEC SHEET

ZQ600 SERIES MOBILE PRINTERS

ZQ600 Series Specifications (continued)

FONTS AND GRAPHICS

Standard Font s: 25 bitmapped, 1 smooth, scalable (CG Triumvirate
Bold Condensed*)
Optional Fonts: downloadable bitmapped/scalable fonts
International Character Sets (optional): Chinese (traditional/simplified);
Japanese; Korean; Thai, Vietnamese
*Contains UFST

®

from Agfa Monotype Corporation

COMMUNICATION AND INTERFACE CAPABILITIES

ZebraNet® 802.11ac radio with support for:

• WEP, TKIP and AES encryption

• WPA and WPA2

• 802.1x (with WEP, WPA or WPA2)

• EAP-FAST, EAP-TTLS, EAP-TLS, PEAP, LEAP

• 802.11d and 802.11i

• Simultaneous Bluetooth 4.1 dual radio

• Wi-Fi Certification

• Fast roaming using Pairwise Master Key (PMK) caching, Opportunistic
Key Caching (OKC), EAP Fast Session resumption or 802.11r

• Support for Ad Hoc mode

Bluetooth 4.1 (Classic and BLE) radio

• Security modes 1 – 4

• “Made for iPod/iPhone/iPad” certified

• Key Bonding

10/100 Ethernet support (via charging cradle)

Cabled Communications Specifications

• USB 2.0 full-speed inter face (12 Mbps)

• Mini-B connector with optional strain relief

• Serial interface: 14-pin RS -232C port for communication to terminal or
other host up to 115.2 Kbps

OPTIONS AND ACCESSORIES

Following is a list of key accessories. Please refer to the Mobile Printer
Accessory Guide for a detailed list of all the accessories available for the
ZQ600 Series:

Charging Options — inside the printer

• AC adapter

• Single cradle: single bay Ethernet and charging cradle
(not compatible with extended capacity battery)

• Q uad cradle: qu ad bay Ethernet and char ging cradle, w ith internal switc h and
stacking po rt (not compatible w ith extended capacity b attery)

Charging Options — outside the printer

• 1-bay, 3-bay and 6-bay battery chargers

Vehicle charger with cigarette lighter adapter

OPTIONS AND ACCESSORIES CONTINUED

Spare batteries
4900 mAh (nominal) removable extended capacit y Li-Ion battery (4-cell bump

out pack)
Carrying Options

• Shoulder strap; Hand st rap; Soft case (provides an IP54 rating) — not
compatible with extended capacity battery

Linerless pr inting (wit h silicone platen roller only) — ZQ620 only
ZBI 2.x
Printer stand for tabletop mounting
Serial and USB cables with strain relief

PRINT DNA SOFTWARE SOLUTIONS

Development Tools With faster, easier and smarter integration of Zebra

printers with your devices and applications, your
Zebra printing solutions are up and running in less
time, with les s cost.

Management Tools Minimize IT effor t and maximize IT control with Print

DNA management tools — the easy way to add and
manage any number of printers, anywhere — from
a handful of printers to thousands of printers all
around the world.

Productivity Tools Reach new levels of productiv ity with innovations

that streamline tasks and workflows, optimize
device performance and solve tomorrow’s printing
problems today.

Visibility Tools Regardless of whether or not you have an existing

Mobile Device Management solution in place, robust
visibility tools provide unparalleled insight into
printer health, usage and performance.

PRODUCT WARRANTY

The ZQ600 Series printers are warranted against defects in workmanship
and materials for a period of 1 (one) year from the date of shipment. For the
complete warranty s tatement, please visit: www.zebra.com/warranty

RECOMMENDED SERVICES

Zebra OneCare Essential and Select Services maximize the availability and
productiv ity of your devices. Key features include 24/7 technical support ,
comprehensive coverage, advance replacement and software updates.
Optional Visibility Services are available. For more information go to

www.zebra.com/zebraonecare. (Note: Service availability may vary by region.)

1 - Tested per MIL-STD-810G
Features are subject to availability. Specifications are subject to change without notice.

NA and Corporate Headquarters

[phone]
[e-mail]

©2018 ZIH Corp an d/or it s aff iliates. All right s reser ved. Zebra and the st ylized Zebra he ad are tr ademarks of ZI H Corp, registered in ma ny jurisdictions
worldwide. All other trademarks are the property of their respective owners. Part number: SS-ZQ600 05/27/2018

PRINT DNA SOFTWARE

This printer is suppor ted by our power ful Print DN A suite of applications,
utili ties and devel oper tools that give our printers bet ter performance,
simplified remote manageability, and easier integration.

Print DNA features may vary by model and a Support Contrac t may be
required. For more information, please visit: www.zebra.com/printdna

Asia-Pacific Headquarters

[phone]
[e-mail]

EMEA Headquarters

zebra.com/locations
[e-mail]

Latin America Headquarters

[phone]
[e-mail]