Exceptional durability and reliability for the toughest environments
Zebra’s ZQ500™ Series just got tougher. The premium ZQ511™ and ZQ521™ printers — both available in RFID models — give
you best-in-class, rugged mobile printing for applications in any industry. Experience ultimate durability. Engineered for
tough, demanding indoor and outdoor conditions, these printers can withstand significant drops, tumbles, accidents and
environmental extremes that are common in mobile workplaces. Additional features, enhanced durability and military-grade
design mean this printer will work as hard as you do.
Tough. Reliable. Built to Endure.
The Most Rugged Printers on the Market
You need a mobile printer that can handle serious abuse. Designed
and certified to meet MIL-STD 810G for drop and shock, and tumble
tested per the IEC68-2-32 spec to handle 1300 tumbles from 3.3’
(1M), the ZQ511 and ZQ521 printers can withstand more than the
average mobile printer.
Protection from solid and liquid ingress is no problem with an IP54
rating right out of the box without the need for a protective case.
If this isn’t enough to convince you that these are ultra-rugged
mobile printers, we also oer an optional exoskeleton case that
increases our standard drop testing from 6.6’ to 10’ and improves the
IP rating to IP65.
Print it All: Receipts, RFID tags, Labels and Linerless
Optimized for on-demand receipt printing in 3” (72mm) and 4”
(104mm) print widths, the ZQ511 and ZQ521 printers also print a
variety of labels including UHF RFID tags for all your tracking needs.
Zebra’s comprehensive RFID por tfolio is the only one to include
mobile printers to help you reduce errors, and print and encode
RFID labels on the go.
Built to Last
New over-molding helps increase the longevit y and keeps your
ZQ500 Series looking good over the life of the printer.
Rugged, reliable mobile printing for the toughest jobs.
For more information, visit www.zebra.com/zq500 or access our global contact directory
at www.zebra.com/contact
PRODUCT SPEC SHEET
ZQ511 & ZQ521 MOBILE PRINTERS
On-the-Go Power, Functionality and Premium Performance
Get All the Benefits of Linerless Media
Eliminate waste and improve your company’s green initiative with
linerless printing. Linerless media also allows your workforce to
spend less time disposing waste and more time on the task at hand
— improving your workforce productivity. And, since there are more
labels on a roll, there are fewer rolls of media to carry and fewer
media roll changes.
Optimize Your Printing Quality and Power
Consistent outstanding print quality and performance are key. New
printhead and print mechanism, as well as new processor and added
memory, deliver it. Keep your employees on task and on schedule
with the ZQ500 Series’ secondary Bluetooth communication
channel. Send print jobs to the printer via one channel, while a
second channel performs additional functions such as device
management.
Boost print speeds (5+ inches-per minute) with the “draft mode”
feature for text-only printing. Do more on a single battery charge
with Zebra’s patented Power Smart Print Technology™ that delivers
the exact amount of power required for the highest quality printing.
And, experience consistently sharp print quality—even in hot and
cold temperatures—with enhanced temperature compensation.
Power Your Team to Do More
The ZQ511 and ZQ521 printers’ high-capacity 3250 mAh
PowerPrecision+ battery powers your team – even during the
longest shift. The printer also conserves battery life by entering
sleep mode when not in use, then automatically wakes up when a
print job is sent.
Stay Connected Everywhere
With support for 802.11ac Wi-Fi and its latest security protocols,
plus Bluetooth 4.1 Classic and Low Energy, your workers can
count on blazing fast and secure connections. Use the dual radio
to simultaneously operate 802.11ac and Bluetooth 4.1 for added
connectivity.
Easy to Operate and Manage
Simple to Manage
Take your printing capabilities to a new level with Zebra’s powerful
Print DNA suite of productivity, management, development and
visibility tools. Transforming printers from the inside, our solution lets
you easily configure, manage and maintain your Print DNA printers
anywhere around the globe. Analyze printers in real time, automate
processes, manage security settings and much more.
Gain visibility and manage your ZQ500 Series Bluetooth printers
inside and outside your four walls with Zebra’s Bluetooth
Management. Using SOTI® MobiControl® or Zebra’s Printer Profile
Manager Enterprise and an Android mobile computer as a gateway,
you can manage printer settings, view real-time status, download
and retrieve content from printers and even update the operating
system.
Supplies, Service and Support
Zebra Certified Supplies
Printing supplies provide a digital voice for assets across your
supply chain. You rely on them to keep things running smoothly by
disseminating operation-critical data throughout your organization.
If something goes wrong with your printing supplies, operations
are interrupted, productivity and eciency suer, and costs rise.
That’s why we design, produce and rigorously pretest our own line
of labels, tags and receipt paper to ensure consistent, optimized
performance in your Zebra printer — and peace of mind for you.
For industry-leading quality, service and thermal printing expertise,
choose Zebra Certified Supplies.
Maximize Uptime, Business Operations and Printer Visibility
with Services
You invest in Zebra printers to better serve your customers and
boost operational eciency. Now, you can ensure predictable
performance and eliminate unbudgeted repair expenses with Zebra
OneCare. You get unmatched technical support direct from Zebra,
as well as comprehensive repair services, including accidental
damage and defined repair turn-around times. And Zebra’s Visibility
Services provide the real-time insight into printer operational
information you need to increase printer availability and optimize
utilization within your workflows.
No Manual Needed
ZQ500 Series printers are designed for anyone to use. The simple
user interface prevents accidental printer setting changes. Large
buttons increase accuracy for gloved hands and fingers. Easy media
loading cuts time spent changing supplies.
Added Peace of Mind
Get increased protection with the ZQ511 and ZQ521 printers’
standard two-year warranty, making your purchase an even better
investment.
2
PRODUCT SPEC SHEET
ZQ511 & ZQ521 MOBILE PRINTERS
Make the Job Easier with Accessories
Arm your teams to do more with accessories that make the job easier. From power and charging to
vehicle mounts and protection options, cradles and more, please refer to the Mobile Printer Accessory
Guide, found on Zebra.com, to see all the ZQ500 Series accessories.
Accessories
AC Adapter
Connect the AC adapter to your ZQ500 Series printer and wall outlet to charge the printer’s
PowerPrecision+ battery while in the printer. The printer can print receipts and labels and perform
other functions during charging.
Connect the ZQ500 Series printer (or charging cradle) to AC power to charge the printer’s internal
battery.
Vehicle Cradle
4-Slot Power Station
Dual Charging Vehicle Adapter
Dock and charge a single ZQ500 Series printer on a tabletop/countertop or mount in a vehicle/on a
forklift. Must be ordered with an open-ended, vehicle lighter adapter or AC adapter. Meets IP43-rating
for additional protection from liquid and solid ingress.
Compatible with the ZQ500 Series printers with or without extended battery and with or without
exoskeleton.
Can be mounted with RAM mounting arm. Requires specific driver for connecting via USB.
Docks and charges up to four ZQ500 Series printers simultaneously. Supports printers in the
exoskeleton and with / without extended battery. Power supply ships with the 4-Slot Power Station.
Charges a ZQ500 Series printer and a TC70 or TC75 mobile computer simultaneously via the vehicle
lighter power adapter.
Continued on following page
3
PRODUCT SPEC SHEET
ZQ511 & ZQ521 MOBILE PRINTERS
Accessories (continued)
12-24V DC Power Supply
12-24V DC power supply charges the ZQ500 Series printer via vehicle open-ended or vehicle lighter
power adapter. Connects to barrel jack on printer, or on the vehicle / single slot printer charging cradle.
3-Slot Battery Charger
Dock and charge up to three ZQ500 Series PowerPrecision+ Li-Ion printer batteries at a time.
The 3-slot battery charger ships with a power supply and line cord.
1-Slot Battery Charger
Exoskeleton
Docks and charges a single ZQ500 Series PowerPrecision+ Li- Ion printer battery. Integrated power
supply. Ships with line cord.
Increase drop specification to 3m/10’, seals o ports, and increases to IP65 rating for extreme-use
environments. Can be used with single and extended battery packs, 4-slot printer power station and
single slot charging cradle.
4
PRODUCT SPEC SHEET
ZQ511 & ZQ521 MOBILE PRINTERS
Specifications
Standard Features
• Android, Apple iOS, Windows Mobile connectivity
• Bluetoot h specification 4.1 EDR + LE
• WLAN 802.11ac
• Fas t roaming 802.11r supported
• 528 MHz ARM processor
• 3250 mAh PowerPrecision+ (retrievable, rechargeable Li-Ion)
• USB On-The -Go ports (with optional strain relief)
• Power Smar t Print Technology — anticipates upcoming pr inting to optimize
battery consumption and print speed
• Direct thermal printing of barcodes, text and graphics
• IP54 rated for protection against solid and liquid ingress
• MIL-STD 810G cert ified for drop and shock
• Tolerance of multiple drops from 6.6’ (2m) to concrete
• Tumble testing per the IEC68-2-32 spec with 1300 free falls from 3.3’/1m
• Simple easy-to-read LCD with large icons for batter y and wireless status
• Dual-sided tear bar which allows for clean tears in either direction
(not available with linerless SKUs)
• Supports ver tical and horizontal printing
• Printer can be used in any orientation
• Center loading, adjustable for variable roll widths
• “Clamshell” design for easy media loading
• Label odometer
• XML support
• Resident f ixed and scalable fonts
• Black mark and gap media sensing using fixed center position sensors
• Cold Temperature Compens ation mode-optimizes/balances print speeds to
allow for better print performance at lower temperatures
• PPME, Mir ror, SNMP, WebServer, AirWatch® & Soto Connectors and
Wavelink Avalanche®
• NTP (Net work Time Protocol) suppor t via WiFi
• Sleep mode supported. Wake on Bluetooth, WiFi and Touch
• Real time clock (RTC) supported for time stamp certificates in WL AN SKU’s
only
• QR code links to web -based help pages; not displayed on LCD
• Zebra® Print Touch simplifies Bluetooth pairing and launches web-based
pages with Near Field Communication (NFC) enabled devices
• RFID is available on both the ZQ511 and ZQ521 as separate produc ts
(standard channel offering)
Physical Characteristics
Dimensions
Weight with Battery
ZQ511: 5.9 in. L x 4.7 in. W x 2.4 in. H
150 mm L x 120 mm W x 62 mm H
ZQ521: 6.2 in. L x 6.1 in. W x 2.6 in. H
158 mm L x 155 mm W x 67 mm H
Up to 5 in./127 mm per second (with Draf t Mode
enabled)
Black mark and gap media sensing using fixed
center position sensors
Maximum: 39 in.
3250 mAh (nominal), removable, rechargeable
PowerPrecision+ Li-Ion battery, with optional
extended bat tery
Media Characteristics
Maximum Media
Width
Maximum Media
Roll Size
Maximum Media
Thickness
Minimum Media
Thickness
Media Types
ZQ511: 3.15 in./80 mm +1 mm
ZQ521: 4.45 in./113 mm +1 mm
ZQ511: 2.0 in. /51 mm
ZQ521: 2.24 in./57 mm
0.0063 in. (0.1600 mm) for labels and 0.0055 in.
(0.1397 mm) for tag/receipt
0.05842mm (0.0023 in.) for all media
Receipt, Gap/Black-mark Label, Tag, Linerless,
RFID
Operating Characteristics
Environment
Agency Approvals
Operating Temperature: -4°F to 131°F/-20°C to 55°C
Operating Humidity: 10% to 90% non-condensing
Charging Temperature: 32 °F to 104°F/0°C to 40°C
Cradle Temperature: 32°F to 122°F/0°C to 50°C
Storage Temperature: -22°F to 150 °F/-30°C to 66°C
Storage Humidity: 10% to 90% non-condensing
Emissions: FCC Part 15, Subpart B, EN55022
Class-B, EN55024, ICES- 003, EN55032, and
EN301489
Firmware
CPCL and ZPL® programming languages
ZBI 2.x™ — power ful programming language that let s printers run standalone
applications, connect to peripherals, and much more
• Proof of pickup and
delivery and route
accounting
• Bag reconciliation
• Post and parcel
• Passenger ticketing
Manufacturing/
Warehouse
• Field service
• Direct store delivery
• Pallet labeling
• Packing/staging/
cross-docking
labeling
Government
• Energy and utility
meter reading
• Parking violations
• E-citation
Retail and Hospitality
• Click and collect
receipt and label
printing
• Shelf-edge labels
• Drive-through
receipt printing
• Arenas/concert
venues/theme parks
receipt printing
5
PRODUCT SPEC SHEET
ZQ511 & ZQ521 MOBILE PRINTERS
Barcode Symbologies
CPCL Barcode Symbologies
• Barcode Ratios: 1.5:1, 2:1, 2.5:1, 3:1, 3.5:1
• Linear Barcodes: Code 39, Code 93, UCC/EAN128, Code 128, Codabar (NW-7 ),
Interleaved 2-of-5, UPC-A, UPC-E, 2 and 5 digit add-on, E AN-8, EAN-13, 2 and
5 digit add-on
• 2D Barcodes: PDF417, MicroPDF417, MaxiCode, QR Code, GS1/DataBar™ (RSS)
family, Aztec, MSI /Plessey, FIM Postnet, Dat a Matrix, TLC39
ZPL Barcode Symbologies
• Barcode Ratios: 2:1, 3:1, 5:2, 7:3
• Linear Barcodes: Code 11, Code 39, Code 93, Code 128, ISBT-128, UPC-A,
UPC-E, EAN-8, EAN -13, UPC-A and UPC- E with EAN 2 or 5 digit ex tensions,
Planet Code, Plessey, POSTN ET, Standard 2 of 5, Industrial 2 of 5, Interleaved
2 of 5, LOGMARS, MSI, Codabar, and GS1 DataBar (RSS)
• 2D Barcodes: PDF417, MicroPDF- 417, Code 49, TLC39, Maxicode, Codablock,
Data Matrix, QR code, Aztec
Scalable Fonts: Swiss721 (supporting Latin, Cyrillic,
Hebrew and Arabic characters)
Group A: Part Numbers supporting Indonesia,
Taiwan, Korea, Malaysia, Australia, New Zealand,
Sri Lanka, India include: Scalable Traditional
Chinese Character s: NotoMono, Bitmap: 24x24
MKai, 16x16 New Sans MT, Scalable Korean
Characters: NotoMono
Group B: Part Numbers supporting, Singapore,
Thailand, Philippines, HongKong and Vietnam
include: Scalable Traditional Chinese characters:
NotoMono and Bitmap 16x16 NewSans MT. Scalable
Thai Characters: Angsana, Scalable Vietnamese
Characters: SourceCodePro and Bitmap 16x16 Utah
Group C: Part Numbers supporting China include:
Scalable Simplified Chinese Characters: Hans and
Bitmap 24x24 Msung, 16x1 6 SimSun
Group J: Part Numbers supporting Japan include:
Scalable NotoMono and Square Gothic J MT,
Bitmap 16x16, 24X24 Square Gothic J MT
Communication and Interface Capabilities
ZebraNet® 802.11ac radio with support for:
• WPA and WPA 2 with AES encryption
• 802.1x (with WEP, WPA, or WPA2)
• EAP-FAST, EAP-TTLS, EAP-TLS, PEAP, LEAP
• 802.11d, 802.11i, 802.11r
• Simultaneous Bluetooth 4.1 dual radio
• Wi-Fi Certification
• Fast roaming using Pair wise Master Key (PMK ) caching, Opportunistic Key
Caching (OKC), EAP Fast Ses sion resumption or 802.11r
Bluetooth 4.1 (Classic and BLE) radio
• Security models 1 -4
• “Made for iPod/iPhone/iPad” certified
• Key Bonding
Cabled Communications Specifications
• USB 2.0 full-speed on-the-go interface (12 Mbps)
• Micro-AB Connector with optional strain relief
Product Warranty
The ZQ511 and ZQ521 printers are warranted against defects in workmanship
and materials for a period of 2 (two) years from the date of shipment . For a
complete warranty s tatement, please visit the Product Warranty Exceptions list
on www.zebra.com/warranty.
Recommended Services
Zebra OneCare Essential and Select Services maximize the availability and
productiv ity of your devices. Key features include 24/7 technical support,
comprehensive coverage, advance replacement and software updates.
Optional Visibility Services are available. For more information go to
www.zebra.com/zebraonecare. (Note: Service availability may vary by region.)
Print DNA Software Solutions
This printer is suppor ted by our power ful Print DNA suite of applications,
utilities and developer tools that give our printers bet ter performance,
simplified remote manageability, and easier integration.
Development Tools
With faster, easier and smarter integration of Zebra
printers with your devices and applications, your
Zebra printing solutions are up and running in less
time, with les s cost.
Management Tools
Minimize IT eor t and maximize IT control with Print
DNA management tools — the easy way to add and
manage any number of printers, anywhere — from
a handful of printers to thousands of printers all
around the world.
Productivity Tools
Reach new levels of productivity w ith innovations
that streamline tasks and workflows, optimize
device performance and solve tomorrow’s printing
problems today.
Visibility Tools
Regardless of whether or not you have an existing
Mobile Device Management solution in place,
robust visibility tools provide unparalleled insight
into printer health, usage and performance.
Print DNA features may vary by model and a Support Contract may be required.
For more information, please visit: www.zebra.com/printdna.
For optimum print quality and printer performance, use genuine Zebra supplies.
Specifications subject to change without notice.