Zebra ZQ32-A0E02TE-00 User Manual
ZQ300 Series
P1093810-001 Rev. A
June 2017
Mobile Printers
User Guide
Table of Contents
Proprietary Statements ..............................................................4
Document Conventions ..............................................................6
Introduction to the ZQ300 Series .............................................. 7
Unpacking and Inspection ............................................................... 8
Reporting Damage ........................................................................... 8
ZQ300 Series Technology ...........................................................9
PowerPrecision+Battery ...............................................................................9
Direct Thermal Printing ..............................................................................10
Thermal Shutdown .....................................................................................10
Near Field Communications (NFC) ............................................................10
QR Code ......................................................................................................11
Made for iPhone (MFi) ................................................................................11
Features Overview ..................................................................... 12
Getting Ready to Print .............................................................. 13
Battery ............................................................................................. 13
Installing/Removing Battery & Battery Tape Insulator ...............................13
Battery Tape Insulator .................................................................... 14
Battery Safety ................................................................................. 16
Charger Safety .............................................................................................16
Charging the Battery ................................................................. 17
AC-to-USB Adapter .....................................................................................17
1-Slot Battery Charger ................................................................................18
3-Slot Battery Charger ................................................................................19
Charging Temperature ...............................................................................19
1-Bay Docking Cradle .................................................................................20
5-Bay Docking Cradle .................................................................................21
Vehicle Adapter ..........................................................................................22
ZQ300 Series Media ....................................................................... 23
Designing Labels .........................................................................................24
Using Pre-Printed Receipt Media .................................................. 25
Loading the Media ......................................................................................30
Media Spacers .............................................................................................31
Operator Controls .......................................................................... 32
Forced Download Description and LED Behavior .....................................37
Power Save Mode .......................................................................................39
Draft Mode ...................................................................................................39
Verify the Printer Is Working ......................................................... 40
Cable Communication .................................................................................41
Wireless Communications with Bluetooth .................................................44
Bluetooth Networking Overview ................................................................44
NFC Use Cases ............................................................................................47
WLAN Overview ............................................................................. 48
Setting Up the Software ................................................................ 49
Wearing the Printer ...................................................................50
Belt Clip ........................................................................................................50
Adjustable Shoulder Strap ..........................................................................51
Soft Case......................................................................................................52
Preventive Maintenance ...........................................................53
Extending Battery Life ...................................................................53
2
ZQ300 Series User Guide
continued
General Cleaning Instructions ....................................................... 53
ZQ300 Series Cleaning ................................................................................54
Troubleshooting ......................................................................... 56
Printer Status Indicators ................................................................ 56
Troubleshooting Topics .................................................................56
Troubleshooting Tests ................................................................... 58
Printing a Configuration Report ..................................................................58
Communications Diagnostics .....................................................................58
Calling Technical Support ...........................................................................59
Specifications .............................................................................63
Printing Specifications ...............................................................................63
Memory and Communications Specifications ...........................................63
Media Specifications ...................................................................................63
ZPL Bar Code Specifications and Commands ...........................................64
CPCL and ZPL Font Specifications ............................................................65
Printing in Chinese Fonts ............................................................................67
USB Type-C to Type-A Communications Cable .........................................69
Physical, Environmental and Electrical Specifications ..............................70
ZQ300 Series Accessories .........................................................................73
Appendix A ................................................................................. 74
Serial Number and PCC Number Locations ...............................................74
Appendix B ................................................................................. 75
User Interface LED Charging Behavior .......................................................75
Appendix C ................................................................................. 76
Battery Disposal ..........................................................................................76
Product Disposal .........................................................................................76
Appendix D ................................................................................. 77
Appendix E .................................................................................78
Using Zebra.com .........................................................................................78
Product Support Contacts ..........................................................................80
Index ............................................................................................ 81
3
ZQ300 Series User Guide
Proprietary Statements
This manual contains proprietary information of Zebra Technologies Corporation. It is intended
solely for the information and use of parties operating and maintaining the equipment described
herein. Such proprietary information may not be used, reproduced, or disclosed to any other
parties for any other purpose without the expressed written permission of Zebra Technologies
Corporation.
Product Improvements
Since continuous product improvement is a policy of Zebra Technologies Corporation, all speci-
cations and signs are subject to change without notice.
Agency Approvals and Regulatory Information
• Design certied by TUV • FCC part 15 Class B
• Canadian IC RSS-247 • EN55024: European Immunity Standard
• EN60950: Safety Standard • NOM (Mexico)
• C-Tick (Australia) • EN55032: Class B European
Electromagnetic Radiation Standard
Liability Disclaimer
Inasmuch as every effort has been made to supply accurate information in this manual, Zebra
Technologies Corporation is not liable for any erroneous information or omissions. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability result-
ing therefrom.
No Liability for Consequential Damage
In no event shall Zebra Technologies Corporation or anyone else involved in the creation, pro-
duction, or delivery of the accompanying product (including hardware and soft ware) be liable
for any damages whatsoever (including, without limitation, damages for loss of business prots,
business interruption, loss of business information, or other pecuniary loss) arising out of the
use of or the results of use of or inability to use such product, even if Zebra Technologies Corpo-
ration has been advised of the possibility of such damages. Because some states do not allow
the exclusion of liability for consequential or incidental damages, the above limitation may not
apply to you.
Copyrights
The copyrights in this manual and the label print engine described therein are owned by Zebra
Technologies Corporation. Unauthorized reproduction of this manual or the software in the
label print engine may result in imprisonment of up to one year and nes of up to $10,000 (17
U.S.C.506). Copyright violators may be subject to civil liability.
This product may contain ZPL®, ZPL II®, and ZebraLinktm programs; Element Energy Equalizer®
Circuit; E3®; and AGFA fonts. Software © ZIH Corp. All rights reserved worldwide.
ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL,
ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of ZIH Corp.
All rights reserved worldwide.
Monotype®, Intellifont® and UFST® are trademarks of Monotype Imaging, Inc. registered in the
United States Patent and Trademark Ofce and may be registered in certain jurisdictions.
AndyTM , CG PalacioTM, CG Centur y SchoolbookTM, CG TriumvirateTM, CG TimesTM, Monotype
KaiTM, Monotype MinchoTM and Monotype SungTM are trademarks of Monotype Imaging, Inc. and
may be registered in some jurisdictions.
HY Gothic HangulTM is a trademark of Hanyang Systems, Inc.
AngsanaTM is a trademark of Unity Progress Company (UPC) Limited.
Andale®, Arial®, Book Antiqua®, Corsiva®, Gill Sans®, Sorts® and Times New Roman® are trade-
marks of The Monotype Corporation registered in the United States Patent and Trademark Ofce and may be registered in certain jurisdictions.
Centur y Gothic™, Bookman Old StyleTM and Century SchoolbookTM are trademarks of The
Monotype Corporation and may be registered in certain jurisdictions.
HGPGothicB is a trademark of the Ricoh company, Ltd. and may be registered in some jurisdic-
tions.
4
ZQ300 Series User Guide
continued
UniversTM is a trademark of Heidelberger Druckmaschinen AG, which may be registered in cer-
tain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.
Futura® is a trademark of Bauer Types SA registered in the United States Patent and Trademark
Ofce and may be registered in some jurisdictions.
TrueTy pe® is a trademark of Apple Computer, Inc. registered in the United States Patent and
Trademark Of ce and may be registered in certain jurisdictions.
All other product names are the property of their respective owners.
© 1996 –2009, QNX Soft ware Systems GmbH & Co. KG. All rights reserved. Published under
license by QNX Soft ware Systems Co.
Bluetooth® is a registered trademark of the Bluetooth SIG
All other brand names, product names, or trademarks belong to their respective holders.
©
2017 ZIH Corp.
Works with:
Certied by:
54
IP
5
ZQ300 Series User Guide
Document Conventions
The following conventions are used throughout this document
to convey certain information:
If you are viewing this guide online, click the underlined text to
jump to a related Web site. Click on italic text (not underlined) to
jump to that location in this manual.
Cautions, Important, and Note
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could
cause a burn
Caution • Advises you that failure to take or avoid a specic
action could result in physical harm to you.
Caution • Advises you that failure to take or avoid a specic
action could result in physical harm to the hardware.
Important • Advises you of information that is essential to
complete a task.
Note • Indicates neutral or positive information that emphasizes
or supplements important points of the main text.
6
ZQ300 Series User Guide
Introduction to the ZQ300 Series
This user guide gives you the information you will need to op-
erate the ZQ320 and ZQ310 printers. These printers feature different models for various vertical markets; one for Transportation
& Logistics (T&L)/Manufacturing/Governement, and one specically for Retail. They use some of the latest technologies such
as Bluetooth BR/EDR, LE 4.0, WLAN: 802.11ac, USB charging (Type-C connector), Near Field Communication (NFC), and
Made for iPhone® (MFi). MFi printers provide Apple co-processor
(MFi) support which allows an Apple device such as an iPhone or
iPad® to authenticate and connect over Bluetooth®. They also
share charging capabilities with Zebra’s Mobile Computers for
bettery synergy and a total solution package.
ZQ320 ZQ310
Outdoor Indoor Outdoor Indoor
Color Black Silver & Black Black Silver & Black
Connectivity Bluetooth
Output Receipts,
Sensors Media Out,
Programming
Languages
(BR/EDR,LE
4.0)
Linerless
Labels
Black Bar,
Media Door
Open
CPCL,ZPL CPCL,ZPL CPCL,ZPL CPCL,ZPL
Dual Radio
(802.11ac + BT
BR/EDR LE 4.0)
Receipts,
Labels,
Linerless Labels
Gap, Black
Bar, Media Out,
Media Door
Open
Bluetooth
(BR/EDR,LE
4.0)
Receipts,
Linerless
Labels
Media Out,
Black Bar,
Media Door
Open
Dual Radio
(802.11ac + BT
BR/EDR LE 4.0)
Receipts,
Labels,
Linerless Labels
Gap, Black
Bar, Media Out,
Media Door
Open
ZQ300 Series Software Utilities:
• Zebra Net Bridge™ : printer conguration, eet management
• Zebra Setup Utility: single printer conguration, quick setup
• Zebra Mobile Setup Utility: Android-based setup tool
• Zebra Designer Pro: label design
• Zebra Designer Drivers: Windows® driver
• OPOS Driver: Windows driver
• Multiplatform SDK
• Zebra Downloader
(These utilities can be found https://www.zebra.com/us/en/products/soft-
ware/barcode-printers/zebralink.html)
7
ZQ300 Series User Guide
Unpacking and Inspection
Zebra Technologies Corporation
Zebra Technologies Corporation
• Check all exterior surfaces for damage.
• Open the media cover (refer to “Loading the Media” in the
Getting Ready to Print section) and inspect the media com-
partment for damage.
In case shipping is required, save the carton and all packing
material.
Printer
ZEBRA PRODUCT REGISTRATION CARD
Register today to receive beneftis including free updates and product protection!
Registrazione via internet
©2013 ZIH Corp.
/
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
T: +1 847.634.6700 or +1 800.423.0442
In the Americas contact:
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
T: +1 847.634.6700 or +1 800.423.0442
In Europe, Africa, the Middle East, and India contact:
Zebra Technologies Europe Limited
Dukes Meadow, Millboard Road
Bourne End
Buckinghamshire SL8 5XF, UK
T: +44 (0)1628 556000
F: +44 (0)1628 556001
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: +65 6858 0722
F: +65 6885 0838
AA18153-104 Rev. B
AA18153-104
August 2012
Registration Card Safety Guide
Lithium-Ion
Battery
USB Power/Data
Comm Cable
Belt Clip
QSG
Regulatory Guide
Reporting Damage
If you discover shipping damage:
• Immediately notify and le a damage report with the shipping
company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the printer
and will not cover the repair of this damage under its warranty polic y.
• Keep the carton and all packing material for inspection.
• Notify your authorized Zebra re-seller.
8
ZQ300 Series User Guide
ZQ300 Series Technology
The ZQ300 Series printers use several technologies unique to
this line and/or made popular in other Zebra Mobile printer lines.
PowerPrecision+ (PP+) Battery
The ZQ300 Series printers use a 2-cell Li-Ion battery pack
with integrated intelligence and data storage capability meeting
PowerPrecision+ (PP+) functionality. This intelligent battery has
the integrated technology required to collect the detailed realtime battery metrics needed to maximize useful battery life and
ensure every battery is healthy and able to hold a full charge.
In addition, technology inside the batteries tracks and maintains the metrics required to provide real-time visibility into more
meaningful battery statistics, such as total cycle usage of the
battery, whether the battery is old and should be retired or how
long a battery will take to fully charge.
Operating Tem-
perature
-15o C to 65o C
(5o F to 149o F)
Charging
Temperature
0o C to 40o C
(32o F to 113o F)
Storage
Temperature
-25o C to 65o C
(-13o F to 149o F)
Battery Status UI Indicators (Printer ON)
Status Display
Healthy
Unhealthy
Note • Power down the printer before removing the battery to
minimize the risk of corruption.
Important • The ZQ310 and ZQ320 printers will only function
properly with genuine Zebra PowerPrecision+ battery packs.
Charging Solid Amber
Charge Fault Fast Blinking Red
(2 blinks/second
Charge Complete Solid Green
Charging Solid Red
Charge Fault Fast Blinking Red
(2 blinks/second)
Charge Complete Solid Red
9
ZQ300 Series User Guide
Direct Thermal Printing
The ZQ300 Series printers use the Direct Thermal printing
method to print human readable text, graphics and barcodes. It
incorporates a sophisticated print engine for optimal printing under all operational conditions. Direct thermal printing uses heat
to cause a chemical reaction on specially treated media. This reaction creates a dark mark wherever a heated element on the
printhead comes in contact with the media. Since the printing el-
ements are arranged very densely at 203 d.p.i. (dots per inch)
horizontal and 200 d.p.i. vertical, highly legible characters and
graphic elements may be created a row at a time as the media is
advanced past the printhead.
This technology has the advantage of simplicity, as there is
no requirement for consumable supplies such as ink or toner.
However, since the media is sensitive to heat, it will gradually
lose legibility over long periods of time, especially if exposed to
environments with relatively high temperatures.
Thermal Shutdown
The ZQ300 Series printers have a thermal shutdown featurewhereby the printer hardware will detect a printhead over-temperature condition at 70oC (158oF). If this condition occurs, there
is a chance that label data will be lost. The printer will automatically stop printing until the printhead cools down to 62oC (144oF).
Printing will then recommence without a loss of label data or
without any degradation of print quality.
Near Field Communication (Passive NFC)
The ZQ300 Series printers support a passive NFC tag which
complies with the “Android Standard Tag format” since Android
devices are the most common found on the market today. The
NFC tag is programmed from the factory and supports Bluetooth
pairing to enable a tablet, smartphone or terminal to automati-
cally pair with the printer via a Bluetooth connection (within the
bounds of the security prole being used).
10
ZQ300 Series User Guide
The NFC tag also supports app launching whereby an app developed either by Zebra or a third party will launch on a NFCenabled smartphone, tablet or termial. Similarly, the NFC tag
enables launching to a web support page via a tablet, smartphone or terminal.
QR Code
The QR barcode includes human readable text (URL) which
links the user to printer information and short videos on topics
such as buying supplies, features overview, loading media, print-
ing a conguration report, cleaning instructions, and accessory
information. This barcode is located on the bottom of the printer
as shown below.
Figure 1 • QR Code (ZQ320 Shown).
QR Code
www.zebra.com/zq320-info
Made for iPhone (MFi)
ZQ300 Series printers support communication with Apple de-
vices running iOS 5 or later over a standalone Bluetooth 4.0 radio and the BT3.0 radio included with the 802.11n (dual) radio.
11
ZQ300 Series User Guide
QR Code
15
Features Overview
Figure 2 • Overview of Features (ZQ320 Shown).
10
8
11
2
5
7
6
4
9
1
3
Note • Tapping the Zebra Print Touch
Communication (NFC) enabled smartphone will provide instant access
to printer-specic information. For more information about NFC and
Zebra products, go to ht tp://www.zebra.com/nfc. Bluetooth pairing
applications via NFC is also possible. Please see Zebra Multi-platform
SDK for more information.
Paper Feed Button
1
2
Power Button
3
USB Power Port
4
Media Sensor
Black Bar/Gap Sensor
5
(Retail Only)
6
Media Cover
Platen
7
Printhead
8
Latch Release Button
9
Media Compartment
10
User Inter face Indic ators
11
Batter y Pack
12
Print Touch (NFC) Ic on
13
Belt Clip
14
TM
icon with a Near Field
13
12
ZQ300 Series User Guide
14
12
15
Getting Ready to Print
Battery
Installing/Removing Battery & Battery Tape Insulator
Important • Batteries are shipped in sleep mode to preserve their
maximum capacity while in storage prior to initial use. Plug in the
AC-to-USB Adapter with the Type-C USB cable that ships with
the printer, or insert the battery in the 1-Slot or 3-Slot battery
charger to wake it up prior to using it for the rst time. These are
optional accessories available for purchase. See Page 73 for part
numbers to be used for ordering.
Figure 3 • Removing the Battery Pack.
1. If a belt clip is present on the bot-
tom of the printer, rotate it such that it
provides clearance for the battery.
3. Lift the battery up and out of the
pr in ter.
ZQ300 Series User Guide
2. Depress the clip on the battery
pack and rotate the battery away from
the battery well.
13
Battery Tape Insulator
The ZQ300 Series battery is installed in the printer during shipping and is protected by a battery tape insulator. The tape insulator covers the battery contacts and provides a layer of separation
from the contacts located in the battery well. The tape insulator
should be removed upon removal of the battery pack as shown
below.
Figure 4 • Removing the Battery Tape Insulator.
Battery Tape
Insulator
1. Pull up on the tape insulator tab lo-
cated on the bottom of the battery pack.
ZQ300 Series User Guide
2. Peel back the tape insulator and
remove it from the top of the battery
pack.
14
Figure 5 • Installing the Battery Pack.
2. Slide the front of the battery pack
into the battery well. Press down on the
back of the battery pack until it clicks
into place.
1. Angle the battery pack toward the
front of the battery well. The clip on the
battery pack should be facing the rear
of the printer.
15
ZQ300 Series User Guide
Battery Safety
Caution • Avoid accidental short circuiting of any battery.
Allowing battery terminals to contact conductive material will
create a short circuit which could cause burns and other injuries
or could start a re.
Important • Always refer to the Important Safety Information
data sheet shipped with each printer and the Technical
Bulletin shipped with each battery pack. These documents
detail procedures to ensure maximum reliability and safety
while using this printer.
Important • Always dispose of used batteries properly. Refer to
Appendix E for more battery recycling information.
Caution • Use of any charger not approved specically by Zebra
for use with its batteries could cause damage to the battery
pack or the printer and will void the warranty.
Caution • Do not incinerate, disassemble, short circuit, or
expose to temperatures higher than 65oC (149oF).
Charger Safety
Do not place any charger in locations where liquids or metallic
objects may be dropped into the charging bays.
16
ZQ300 Series User Guide
A
Charging the Battery
When the battery is rst installed, the printer power and charge
indicators should indicate the battery is not fully charged (see
“Charging the Battery” below and “Operator Controls”).
Important • You must charge the battery fully before using the
printer for the rst time.
AC-to-USB Adapter
Use Case: Home Ofce/Small Business
Figure 6 • AC-to-USB Adapter
C Adapter
USB
Connector
USB Type-C
Connector
Rubber Door
• Connect the USB connector to the AC Adapter.
• Plug the AC Adapter into an AC receptacle.
• Rotate the rubber door on the printer counterclockwise to
expose the USB port.
• Plug the USB Type-C end of the cable into the USB port
on the printer. The connector will plug into the port in either direction as it is not keyed.
• The printer will power up and begin charging. The printer can be left on or turned off at this point as charging will
continue in either state.
Important • While it’s possible to charge the battery when using
the printer, charge times will increase under this condition.
Note • See Appendix B for LED Charging Behavior.
continued
17
ZQ300 Series User Guide
1-Slot Battery Charger
Use Case: Home Ofce/Small Business
The 1-Slot Battery Charger provides the user with a single,
spare battery charging solution. Similar to the 3-Slot Battery
Charger, the single charger will charge a battery from empty to
fully charged in less than four (4) hours.
Figure 7 • 1-Slot Battery Charger
Charging Status Indicators
Both the 3-slot and 1-slot battery chargers use an LED indica-
tor located next to each slot to indicate the charge state in either
green, red, or amber as detailed below.
Mode Charging Indication Description
Charge Fault
Charging
(Healthy)
Charge Done
(Healthy)
Charging
(Unhealthy)
Charging Done
(Unhelathy)
Best Battery
(Charging)
Best Battery
(Charge Done)
18
ZQ300 Series User Guide
Fast blinking red
Solid amber
Solid green
Alternates between solid and
bright bursts of amber
Alternates between solid and
bright bursts of green
Solid red
Solid red
3-Slot Battery Charger (w/ power supply and power cord)
Use Case: Settlement Room
The 3-Slot Battery Charger is a charging system for use with
the 2-cell lithium-ion batteries used in the ZQ300 Series printers. The 3-slot charger is capable of charging three batteries si-
multaneously from empty to full in less than four (4) hours. It can
either be used as a standalone charger or mounted on a 5-Bay
Docking Cradle (see Page 20).
Figure 8 • 3-Slot Battery Charger
LED
Indicator
Note • For detailed information on the 1-Slot and 3-Slot
Battery Charger, refer to the P1096070-101 and P1096218-101
Quick Start Guides at https://www.zebra.com/us/en/support-
downloads.html
Charging Temperature
Charge batteries in temperatures from 0 °C to 37 °C (32 °F to
98.6 °F). The device or cradle always performs battery charging
in a safe and intelligent manner. At higher temperatures (e.g. approximately +37 °C (+98 °F)) the device or cradle may for small
periods of time alternately enable and disable battery charging
to keep the battery at acceptable temperatures. The device and
cradle indicates when charging is disabled due to abnormal temperatures via its LED.
19
ZQ300 Series User Guide
5-Bay Docking Cradle
Use Case: Settlement Room
The ZQ300 Series 5-Bay Docking Cradle is designed to dock
and charge up to ve (5) ZQ310 and ZQ320 printers simultaneously. The 5-bay cradle is benecial for use in settlement rooms
where space and electrical outlets are at a premium and charg-
ing in volume is critical. The 5-bay cradle charges the printer from
empty to full in less than four (4) hours. The user is allowed to op-
erate the printer during charging, although the media compartment is not accessible while the printer is docked.
1. Ensure that the 5-bay cradle has been installed properly per
its instruction manual. Ensure that the power supply is prop-
erly connected and its power indicator LED is on (see below).
LED
2. Slide a printer into any one of the ve docking bays as
shown in Figure 9.
Note • If you are using a shoulder strap, ensure it is pulled away
from the printer when docking on the cradle.
Figure 9 • 5-Bay Docking Cradle
20
ZQ300 Series User Guide
Since the cups are removable from the base of the cradle, the
3-slot charger is mountable on the base by removing two cups.
This conguration allows individual batteries to be charged in
combination with printers and/or mobile computers.
Note • If interested in this conguration, please contact the
Custom Applications Group (CAG).
1-Bay Docking Cradle
Use Case: Home Ofce/Small Business
The ZQ300 Series printers also have the option of being
charged using a 1-bay docking cradle. This compact charging
solution charges a battery from empty to full within 3.5 hours like
the 5-slot docking cradle. The cradle is designed such that it can
easily be docked or undocked with one hand. The printer can
continue to print while charging and printer controls are still ac-
cessible. However, the media compartment cannot be accessed
while the printer is docked.
Figure 10 • 1-Bay Docking Cradle
Note • For detailed information on the 5-Bay and 1-Bay
docking cradles, refer to the P1096430-101 and P1096075-101
Quick Start Guides at https://www.zebra.com/us/en/support-
downloads.html.
21
ZQ300 Series User Guide
Vehicle Adapter
A
B
Use Case: Vehicle
The ZQ300 Series printers, along with accompanying Zebra
TC51/TC56 mobile computers, can be charged in the vehicle
through the use of a vehicle adapter. The vehicle adapter uses
either an open-ended connection (A) or cigarette lighter
adapter (B), along with a power supply.
Figure 11 • Vehicle Adapter
Note • For detailed information on the Vehicle Adapters, refer to
the P1097394-101 Quick Start Guide at https://www.zebra.com/
us/en/support-downloads.html.
22
ZQ300 Series User Guide
ZQ300 Series Media
The ZQ300 Series printers are designed to print either contin-
uous (receipt) media or label stock.
ZQ320 ZQ310
Max Media Width
Max Roll Outside
3.15” ±0.02” (80mm ±
0.75 mm) Spacers avaiable
to suppor t 3” ±0.02” (76 mm
± 0.75mm)
40 mm (1.57 in)
Diameter
Media Holder
Media Thickness
Media Types
Min. Receipt Length
Max Receipt Length
Drop-in Fixed Media Width (Clamshell)
0.05842mm (0.0023”) to 0.1614mm (0.0063”)
Direct Thermal : Receipt Paper, Label, Linerless label
12.5 mm (0.49”)
Unconstrained in line mode
Label Counter
Note • Scan the QR code on the bottom of the printer or go
to https://www.zebra.com/us/en/products/supplies.html for a
complete list of Zebra media and supplies.
2.28” ± 0.02” (58mm ±
0.75mm) Spacers avaiable to
suppor t 2” ±0.02” (50.8 mm
± 0.75mm)
Odometer
Note • To order custom labels, go to https://www.zebra.com/us/
en/products/supplies/custom-supplies.html
23
ZQ300 Series User Guide
continued
Designing Labels
Safe Printing Zone
The following examples provide guidelines for designing la-
bels for the ZQ300 Series printers, specically for Gap Media,
Black Bar Media and Journal Media. The illustrations for each
media type dene recommended tolerances, keep-out zones
and safe printing zones designed to avoid any vertical registration issues during printing. Dimensions are determined based
on product registration capabilities and Zebra-recommended
media tolerances.
Figure 12 • Gap Media
1.59 mm
Top edge of
die-cut label
1.59 mm
Bottom edge of
die-cut label
CPCL Label
1.25 mm
Safe Printing Zone
1.25 mm
Height
“H”
Max Label Height = “H” = 2.5 mm
Figure 13 • Journal Media
1.59 mm
Media Feed Direction
1.59 mm
ZQ300 Series User Guide
Media Feed Direction
24
Figure 14 • Black Bar Label Media
CPCL Label
Height
Black Bar
1.59 mm1.59 mm
Media Feed Direction
“H”
Max Label Height = “H” = 2.5 mm
Black Bar
1.25 mm
Safe Printing Zone
Safe Printing Zone
1.25 mm
Note • Black bars are located on the back of the media and are
only shown in the above view for illustration purposes.
Using Pre-Printed Receipt Media
ZQ300 Series printers support alignment of pre-printed receipts by using the out of paper sensor located near the
printhead.
Black Mark Dimensions (Receipt Media)
The reective media black marks (or black bar/marks) should
extend past the centerline of the roll on the front side of the paper.
• Minimum mark width: 0.59 in. (15 mm) perpendicular to the
edge of the media, and centered within the width of the
roll.
• Mark length: 0.19 - 0.24 in. (4.8 - 6.0 mm) parallel to the
edge of the media.
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ZQ300 Series User Guide
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