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ZQ220
ESC/POS Code Pages Reference Guide for ZQ210/ZQ220/ZQ112/ZQ120 Mobile Printers
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Quick Start Guide
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User Guide
67 pgs5.73 Mb0
User Guide [pt]
72 pgs9.2 Mb0
User Guide [zh]
68 pgs10.02 Mb0
User Manual [ru]
76 pgs7.83 Mb0
ZQ220 Mobil Yazıcı Kullanım Kılavuzu (tr) [tr]
67 pgs7.67 Mb0
ZQ220 사용자 안내서 (ko) [ko]
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Table of contents
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Zebra ZQ220 User Guide

Download
ZQ220
Mobile Printer
User Guide
P1102927-03EN
Contents
Proprietary Statements ...................................................... 5
Document Conventions ..................................................... 7
Introduction to the ZQ220 Printer ..................................... 8
QR Code .......................................................................................... 11
Printer Overview ............................................................... 13
Getting Ready to Print ...................................................... 15
Removing the Battery Tape Insulator ...............................................15
Charging the Battery ........................................................................19
Standard User Controls ...................................................................23
LCD Control Panel ...........................................................................23
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ZQ220 User Guide
Verify the Printer is Working ............................................................. 27
Connecting the Printer .....................................................................28
Communication to the Printer ..........................................................29
USB Communications ......................................................................29
Printing a Conguration Label ..........................................................48
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ZQ220 User Guide
Specications ................................................................... 52
Printing Specications ......................................................................52
Memory and Communications Specications ..................................52
Appendix A ........................................................................ 57
Appendix B ........................................................................ 58
Media Supplies ................................................................................58
Appendix C ........................................................................ 58
Appendix D ........................................................................ 59
Appendix E ........................................................................ 60
Appendix F ........................................................................ 61
Appendix G ....................................................................... 62
Appendix H ........................................................................ 64
Index .................................................................................. 65
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ZQ220 User Guide

Proprietary Statements

Copyright
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2019 Zebra Technologies
Corpo ration and/or its a󰀩liates. All rights reserved.
Information in this document is subject to change without notice.
For further information regarding legal and proprietary statements, please go to:
COPYRI GHTS AND TR ADEMARKS: For c omplete copyri ght and trade mark informati on, go to www.zebra.com/copyright WARRANTY: For complete wa rranty inf ormation, go to ww w.zebra.com/warranty END USER L ICENSE AGR EEMENT: For complete EU LA informatio n, go to www.zebra.com/eula
Terms of Use
Proprietary Statement: This manual cont ains proprietar y information of Zebra
Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the infor mation and use of par ties operating and maintaining the equipment described herein. Such proprietary infor mation may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.
Product Improvements: Continuous improvement of products is a policy of Zebra
Technologies. All specications and designs are subject to change without notice.
Liability Disclaimer: Zebra Technologies takes steps to ensure that its published
Engineering specications and manuals are correct; however, errors do occur. Zebra
Technologies reser ves the right to correct any such errors and disclaims liability resulting therefrom.
Liability Disclaimer: Zebra Technologies takes steps to ensure that its published
Engineering specications and manuals are correct; however, errors do occur. Zebra
Technologies reser ves the right to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability: In no event shall Zebra Technologies or anyone else involved in the creation, production, or deliver y of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation,
consequential damages including loss of business prots, business interruption, or loss
of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limit ation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
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ZQ220 User Guide
“Made for iPod”, “Made for iPhone”, and “Made for iPad” mean that an electronic accessory has
been designed to connect specically to iPod, iPhone, or iPad, respectively, and has been certied
by the developer to meet Apple per formance standards. Apple is not responsible for the operation of this device or its complianc e with safety and regulatory standards. Please note that the use of this
accessory with iPod, iPhone, or iPad may a󰀨ect wireless performance.
Bluetooth
© 1996 –200 9, QNX Sof tware Systems GmbH & Co. KG. All rights reserved. Published under license by QNX Sof tware Systems Co.
All other brand names, produc t names, or trademar ks belong to their respective holders.
©
®
is a registered trademark of the Bluetooth SIG.
2019 Zebra Technologies Corporation
Works with:
Certied by:
43
IP
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ZQ220 User Guide

Document Conventions

The following graphic icons are used throughout the documentation set. These icons and their associated meanings are described below.
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn
Caution • Advises you that failure to take or avoid a specic action could result in physical harm to you.
Caution • Advises you that failure to take or avoid a specic action could result in physical harm to the hardware.
Important • Advises you of information that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important points of the main text.
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ZQ220 User Guide

Introduction to the ZQ220 Printer

This user guide gives you the information you will need to operate the ZQ220 Mobile Printer. The printer uses some of the latest technologies such as USB charging (Type-C connector), an embedded Dual Mode Bluetooth 2.1 + EDR/4.1 Low Energy module, Near Field Communication (NFC) and Made for iPhone® (MFi). MFi printers provide Apple co-processor (MFi) support which allows an Apple device such as an iPhone or iPad® to authenticate and connect over Bluetooth®.
This printer uses CPCL programming language. To create and print labels using this language, refer to the Programming Guide for CPCL (p/n P1073699-001). See “Appendix G” on page 62 for instructions on how to access manuals on zebra.com.
ZQ220 Software Utilities:
• ZebraNet Bridge Enterprise™: printer conguration, eet
management
• Zebra Setup Utility: single printer conguration, quick setup
• ZebraDesigner Pro v2: label design
• ZebraDesigner Drivers: Windows
• OPOS Driver: Windows driver
• Legacy SDK (part of Multiplatform SDK that supports limited legacy freatures.) These utilities can be found on the Zebra website at
http://www.zebra.com/support. (See “Appendix G” on page 62.)
®
driver
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ZQ220 User Guide

Unpacking and Inspection

Zebra Technologies Corporation
Zebra Technologies Corporation
• Check all exterior surfaces for damage.
• Open the media cover (see “Loading Media Procedure” on page
21) and inspect the media compartment for damage.
In case shipping is required, save the carton and all packing material.
475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA
T: +1 847.634.6700 or +1 800.423.0442
In the Americas contact:
475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA
T: +1 847.634.6700 or +1 800.423.0442
In Europe, Africa, the Middle East, and India contact:
Zebra Technologies Europe Limited
Dukes Meadow, Millboard Road Bourne End Buckinghamshire SL8 5XF, UK T: +44 (0)1628 556000 F: +44 (0)1628 556001
120 Robinson Road #06-01 Parakou Building Singapore 068913 T: +65 6858 0722 F: +65 6885 0838
AA18153-104 Rev. B
AA18153-104
August 2012
(Adapter and plugs do not ship
with EMEA and LATAM printers)

Reporting Damage

If you discover shipping damage:
• Immediately notify and le a damage report with the shipping
company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy.
• Keep the carton and all packing material for inspection.
• Notify your authorized Zebra re-seller.
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ZQ220 User Guide

ZQ220 Technology

The ZQ220 printer uses several technologies made popular in other Zebra Mobile Printer product lines, as well as newer, state-of-the­art technologies.

Battery

The printer uses a 2-cell Li-Ion battery pack (p/n BTRY-MPV­24MA1-01) with a charge time of under four (4) hours using a 10W USB charger or cigarette-to-USB adapter. The battery allows the printers to print reliably without recharge for three (3) work days under the following conditions: 25 stops per day and will power up
the device 25 times per day; up to 500 3x8.5 in. receipts per 8-hour
shift with 13% coverage.
Operating Temperature Charging Temperature Storage Temperature
-10˚C to +50˚C (14˚F to 122˚F)
The ZQ220 printer will only function properly with genuine Zebra battery packs.
0˚C to +40˚C
(32˚F to 104˚F)
-20˚C to +60˚C (-4˚F to 140˚F)
Note • Power down the printer before removing the battery to minimize the risk of corruption.
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ZQ220 User Guide
Printing Technology
The ZQ220 printer uses the Direct Thermal method to print human-readable text, graphics, and barcodes. It incorporates a sophisticated print engine for optimal printing under all operational conditions. Direct thermal printing uses heat to cause a chemical reaction on specially treated media. This reaction creates a dark mark wherever a heated element on the printhead comes in contact with the media. Because the printing elements are arranged very densely at 203 dpi (dots per inch) horizontal and 200 dpi vertical, highly legible characters and graphic elements may be created a row at a time as the media is advanced past the printhead. This technology has the advantage of simplicity, as there is no requirement for consumable supplies such as ink or toner. However, because the media is sensitive to heat, it will gradually lose legibility over long periods of time, especially if exposed to environments with relatively high temperatures or in direct sunlight.

QR Code

The QR barcode includes human readable text URL, for example
www.zebra.com/zq220-info, which links the user to printer
information and short videos on topics such as buying supplies,
features overview, loading media, printing a conguration report,
cleaning instructions, and accessory information.
QR Code
Figure 1 • QR Code
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ZQ220 User Guide

Made for iPhone (MFi)

The ZQ220 printer supports communication with Apple devices running iOS 10 or later over a standalone Bluetooth 4.1 radio.

Near Field Communication (NFC)

The printer supports a passive NFC tag which complies with the “Android Standard Tag format” because Android devices are the most common found on the market today. The NFC tag is programmed from the factory and supports Bluetooth pairing to enable a tablet, smartphone, or terminal to automatically pair with the printer via a Bluetooth connection (within the bounds of the
security prole being used).
The NFC tag also supports app launching whereby an app developed either by Zebra or a third party will launch on an NFC­enabled smartphone, tablet or terminal. Similarly, the NFC tag enables launching to a web support page via a tablet, smartphone, or terminal.
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ZQ220 User Guide

Printer Overview

Figure 2 • Overview of Features
10
12
11
13
1
2
3
4
5
6
9
8
7
1. Platen Roller
2. Back Side Sensor
3. Front Side Sensor
4. Latch Release Lever
5. Tear Bar
6. USB Port
7. Feed Button
8. Strap Posts
9. Congure Button
10. Power Button
11. LCD Display
12. Printhead
13. Media Cover
14. Belt Clip
15. Battery
16. MAC Address Label
17.
18.
14
17
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ZQ220 User Guide
QR Code Print Touch Icon (pg. 14)
15
16
Note • Scanning the QR code with a smartphone will provide printer
specic information at www.zebra.com/zq220-info.
Note • Tapping the Zebra Print Touch™ icon with a Near Field Communication (NFC) enabled smartphone will provide instant
access to printer-specic information. For more information about
NFC and Zebra products, go to http://www.zebra.com/nfc. Bluetooth pairing applications via NFC is also possible. See the Zebra Legacy SDK for more information.
18
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ZQ220 User Guide

Getting Ready to Print

Battery

Installing/Removing Battery & Battery Tape Insulator
Important • Batteries are shipped in sleep mode to preserve their maximum capacity while in storage prior to initial use. Plug in the USB adapter (see “AC-to-USB Charger” on page 19) to wake it up
before using for the rst time.

Removing the Battery

1. Swivel the belt clip (if present) to access the battery compartment.
2. Depress the latch on the battery pack where indicated.
3. Rotate the pack away from the battery well. Lift the battery up and out of the printer.
ZQ220 User Guide
15
Removing the Battery Tape Insulator
The battery tape insulator is designed to cover the battery contacts and allow the printer to be shipped with the battery installed.
Battery Tape Insulator
1. Pull up on the tape insulator tab located on the bottom of the battery pack.
2. Peel back the tape insulator and remove it from the top of the batter y pack. Discard upon removal.
Caution • Battery can explode, leak or catch re if improperly charged or exposed to high temperature. Do not disassemble, crush,
puncture, short external contacts or dispose of in re or water.
Charge on a Zebra approved Lithium-Ion charger only.
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ZQ220 User Guide

Installing the Battery

1. Locate the battery compartment on the bottom of the printer (where indicated).
2. Swivel the belt clip (if present) to access the battery compartment.
3. Insert the battery into the printer as shown. (It is not possible to insert the pack in the incorrect orientation.)
4. Rock the battery into the compartment as shown until it locks in place.
ZQ220 User Guide
17

Battery Safety

Caution • Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit, which could cause burns and other injuries or could start a
re.
Important • Always refer to the Important Safety Information data sheet shipped with each printer and the Technical Bulletin shipped with each battery pack. These documents detail procedures to ensure maximum reliability and safety while using this printer.
Important • Always dispose of used batteries properly. See
“Appendix E” on page 60 for more battery recycling information.
Caution • Use of any charger not approved specically by Zebra for use with its batteries could cause damage to the battery pack or the printer and will void the warranty.
Caution • Do not incinerate, disassemble, short circuit, or expose to temperatures higher than 60oC (140oF).

Charger Safety

Do not place any charger in locations where liquids or metallic objects may be dropped into the charging bays.
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ZQ220 User Guide

Charging the Battery

AC-to-USB Charger

Important • You must charge the battery fully before using the printer
for the rst time.
Adapter Plugs
Install the adapter plug into the Power Supply by hooking the top edge into the adapter’s receptacle cavity and rotating it until it snaps into place.
Note • Verify that the adapter plug shipped with your printer is the correct one for your region.
Note • The battery can also be charged using the 3-slot charger, but
only after rmware modications have been made to the charger.
See “Printer Accessories” on page 56 for part numbers.
Note • Batteries that have reached partial charge capacity may be used, however, it is recommended that you allow the batteries to reach a full charge to maintain maximum battery life.
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ZQ220 User Guide
AC-to-USB Charger (cont.)
1. Connect the male end of the AC-to-USB adapter into an appropriate power outlet using the appropriate plug for your region.
2. Connect one end of the USB charging cable to the adapter (as shown).
3. Rotate the rubber door on the side of the printer to access the USB port.
4. Connect the other end of the USB cable to the port on the side of the printer.
5. The printer will power-on and begin charging.
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ZQ220 User Guide
Loading Media in the Printer

Loading Media Procedure

Press the Latch Release Lever on the side of the printer as shown in “1” below. The Media Cover will open automatically.
Rotate the Media Cover back completely as shown in “2”, exposing the media compartment.
Figure 3 • Opening the Printer
Media Cover
Media Compartment
Latch Release Lever
1
Note • The printers also have the option to use media spacers (p/n KIT-MPV-MD3SPR1-5), which are placed in the media compartment and allow the printer to accept 76.2 mm (3 in.), 58 mm (2.3 in.) and 50.8 mm (2 in.) wide paper.
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ZQ220 User Guide
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