Zebra ZebraNet Wireless User Guide

Download

ZebraNet

Wireless User Guide

for the Wireless Print Server,

Wireless Plus Print Server,

and Internal Wireless Plus Print Server

with printer firmware versions X.15.x and later,

or with some ZSPx firmware versions

14143L-007

therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

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subsidiaries. It is intended solely for the information and use of parties operating and maintaini ng the equ ipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

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Part Number: 14143L-007

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Printer Requirements and Print Server Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting to a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Supported Wireless Radio Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Supported Security Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Determining the Active Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Viewing IP Addresses and the Active Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Active Device Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Install a Wireless Radio Card or Compact Flash Wireless Radio Card . . . . . . . . . . . . . . 22

2 • Wireless Status and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

View Wireless Status through the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

LCD Link Status and Wireless Signal Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

HC100 Wireless Status Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Print Network Configuration Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

HC100 Printer Configuration Wristband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

5/13/10 Wireless User Guide 14143L-007 A

Contents

Wireless Network Parameters on the LC D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Xi4, R110Xi4, ZM400, ZM600, RZ400, and RZ600 Printers. . . . . . . . . . . . . . . . . . . . 31

S4M Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Other Printer Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Restore Network Parameters to Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

3 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Wireless Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

General Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Encryption and Authentication Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

IP Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4 • WebView Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Web Page Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

View Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

View and Modify Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Network Configuration Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Directory Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Alert Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Establishing E-Mail Alert Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Printer Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Print Server Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

14143L-007 A Wireless User Guide 5/13/10

About This Document

This section provides you with contact information, documen t struc ture and organization, and additional reference documents.

Contents

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

5/13/10 Wireless User Guide 14143L-007 A

About This Document

Who Should Use This Document

This User Guide is intended for use by someone who needs to configure and use a wireless print server for use with a supported printer.

This version of the User Guide supports the ZebraNet Wireless Print Server, the ZebraNet Wireless Plus Print Server, and the ZebraNet Internal Wireless Plus Print Server with printer firmware versions X.15.x or later. Some features or printers require X.16.x, X.17.x, or later.

The following special versions of firmware or later also are supported. They are referred to in this User Guide as ZSPx firmware.

• ZSP994P

• ZSP999F

• ZSP1027F

• ZSP1056E

• ZSP1082F

For older versions of firmware, refer to the Wireless Print Server User Guide, part number 13422L-XXX.

How This Document Is Organized

Section Description

Introduction on page 11 This section provides an overview of the ZebraNet wireless print

Wireless Status and Settings

on page 25

Troubleshooting on page 41 This section provides solutions to problems related specifically to

WebView Web Pages on page 47 This section provides you with instructions for viewing the current

The User Guide is set up as follows:

servers, including the Wireless Print Server, Wireless Plus Print Server, and Internal Wireless Plus Print Server.

This section presents several options for viewing or modifying the wireless status and settings.

the wireless print servers.

print server settings.

14143L-007 A Wireless User Guide 5/13/10

Contacts

About This Document

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com E-mail Back Technical Library:

E-mail address: emb@zebra.com Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest

Contacts

Which Department

Do You Need?

Regional Headquarters Zebra Technologies Corporation

475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA

T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766

Technical Support

For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.

Please have your model and serial numbers available.

Repair Service Department

For back-to-base service and repair.

Technical Training Department

For Zebra product training courses.

Inquiry Department

For product literature and distributor and dealer information.

Customer Service Department (US)

Internal Sales Department (UK)

For printers, parts, media, and ribbon, please call your distributor or contact us.

Key:

T: Telephone F: Facsimile E: E-mail

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 913 2578

Hardware: ts1@zebra.com Software: ts3@zebra.com

Kiosk printers:

T: +1 866 322 5202 E: kiosksupport@zebra.com

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 821 1797

E: repair@zebra.com To request a repair in the U.S.,

go to www.zebra.com/repair T: +1 847 793 6868

T: +1 847 793 6864 F: +1 847 913 2578

E: ttamerica@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: inquiry4@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: clientcare@zebra.com

The Americas

Europe, Middle East,

and Africa

Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF United Kingdom

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

T: +44 (0) 1628 556039 F: +44 (0) 1628 556003

E: Tseurope@zebra.com

T: +44 (0) 1772 693069 F: +44 (0) 1772 693046

New requests: ukrma@zebra.com Status updates:

repairupdate@zebra.com

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

E: Eurtraining@zebra.com

T: +44 (0) 1628 556037 F: +44 (0) 1628 556005

E: mseurope@zebra.com

T: +44 (0) 1628 556032 F: +44 (0) 1628 556001

E: cseurope@zebra.com

Asia Pacific

and India

Zebra Technologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913

T: + 65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: + 65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

E: China: GCmarketing@zebra.com

All other areas:

AP ACChannelmarketing@zebra.com

T: +65 6858 0722 F: +65 6885 0836

E: China: order-csr@zebra.com

All other areas:

csasiapacific@zebra.com

5/13/10 Wireless User Guide 14143L-007

About This Document

Document Conventions

The following conventions are used throughout this document to convey certain information.

Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .p df format, you can click the cross-reference (blue text) to jump directly to its location.

LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in

Bubbledot ICG font.

Command Line Examples Command line examples appear in Courier New font. For example, type

Files and Directories File names and directories appear in Courier New font. For example, the

Icons Used

Identifies features that are available in printers with firmware version X60.15.x, X50.15.x, or later.

ZTools to get to the Post-Install scripts in the bin directory.

Zebra<version number>.tar file and the /root directory.

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Caution • (No icon) Advises you that failure to take or avoid a specific action could result in

physical harm to the hardware.

Important • Advises you of informatio n that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

14143L-007 Wireless User Guide 5/13/10

About This Document

Document Conventions

Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example.

Figure 1 • Sample Figure with Callouts

Clear plastic RF card cover

(not used on all printers) Screw

Wireless radio card

5/13/10 Wireless User Guide 14143L-007

About This Document

Notes • ___________________________________________________________________

__________________________________________________________________________

Document Conventions

14143L-007 Wireless User Guide 5/13/10

Introduction

This section provides an overview of the ZebraNet wireless print servers, i ncluding the Wireless Print Server, Wireless Plus Print Server, and Internal Wireless Plus Print Server.

Contents

Printer Requirements and Print Server Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting to a Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Supported Wireless Radio Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Supported Security Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Determining the Active Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Viewing IP Addresses and the Active Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Active Device Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Install a Wireless Radio Card or Compact Flash Wireless Radio Card . . . . . . . . . . . . . . 22

5/13/10 Wireless User Guide 14143L-007 A

Introduction

Printer Requirements and Print Server Features

This section defines the requirements for using the different ZebraNet wireless print servers. It also defines features of and limitations to the wireless p rint servers on dif fere nt printer model s.

Hardware

PCMCIA and Compact Flash Memory Cards PCMCIA memory or Compact Flash

memory cards will not work and are not supported on the Wireless Plus Print Server. The Internal Wireless Plus Print Server does not include a slot for these card types.

Wireless Card Socket Option The ZebraNet wireless print server options replace the Wireless Card Socket Option (WCSO) in 105SL printers with a serial number of 6400357 or greater. Do not install a wireless option board on a 105SL printer with a serial number that is less than 6400357.

Wireless Option Board A special wireless option board must be installed in your printer/print engine. To determine if you have a wireless option board installed, use a printer configuration label (refer to the instructions in the User Guid e that came with your printer). To purchase a wireless option, contact your authorized Zebra reseller for more information.

The wireless option boards are identified by the HARDWARE ID line on the printer configuration label.

The part numbers shown on the HARDWARE ID line indicate the wireless print se rvers as shown in Table 1.

Table 1 • Zebra Part Numbers for Wireless Print Server Boards

Part Number Corresponds to the Following

29651-0xx Wireless Plus Print Server 29652-0xx Internal Wireless Plus Print Server 29881-009* Wireless Print Server 29882-001 Wireless Plus Print Server 29883-001 Internal Wireless Plus Print Server 79087 Wireless Print Server 79088 Wireless Print Server 79089 Wireless Print Server 79090 Wireless Print Server

* Not supported by this manual. Refer to the Wireless Print Server User Guide, part number 13422L-XXX.

14143L-007 A Wireless User Guide 5/13/10

Firmware

After a wireless option board is installed, your printer must be running a supported firmware version (Table 2) to access the features in this manual. You may download the latest firmware appropriate for your printer to access the latest encryption features. Go to

http://www.zebra.com/firmware for firmware download options. With the Wireless Print

Server, not all features in this manual may be available to you.

Printer Requirements and Print Server Features

Table 2 • Supported Firmware Versions

Introduction

Printer

105SL X60.15.X X60.15.X X60.16.X HC100 N/A N/A V54.16.X 110PAX4, 170PAX4 X60.15.X X60.15.X X60.16 .X R110PAX4 R62.15.X

R110Xi, R170Xi R60.15.X R60.15.X R60.16.X R110Xi HF R65.15.X R65.15.X R65.16.X R110Xi4 N/A V.53.17.7 or later V.53.17.7 or later R4Mplus ZSP994P

RZ400, RZ600 R53.16.X R53.16.X R53.16.X S4M V50.15.X

ZebraNet Wireless

Print Server

R63.15.X

ZSP999F

ZSP1027

ZSP1056E

ZSP1082F

X53.15.X

ZebraNet Wireless

Plus Print Server

R62.15.X R63.15.X

N/A N/A

V50.15.X X53.15.X

ZebraNet Internal

Wireless Plus Print

Server

R62.16.X R63.16.X

X53.16.X

XiIIIPlus X60.15.X X60.15.X X60.16.X Xi4 N/A X53.17.X X53.17.X Z4Mplus, Z6Mplus X60.15.X N/A N/A ZM400, ZM600 N/A X53.15.X X53.16.X

S4M Printers S4M printers with an older wireless option boards cannot use firmware versions V50.15.X or later. View the HARDWARE ID line on a printer configuration label. If the number 29881-099 appears, you must use firmware V50.13.x, and refer to the Wireless Print Server User Guide (part number 13422L-XXX) for your printer.

5/13/10 Wireless User Guide 14143L-007 A

Introduction

21 3

Connecting to a Wireless Network

The ZebraNet wireless print servers are Ethernet connectivity options for your printer. With one of these wireless print servers, the printer communicates with a wireless Local Area Network (WLAN) through a wireless radio card instead of being connected to a wired Local Area Network (LAN) with physical wires.

Figure 2 shows the network architecture of a typical WLAN setup. Two critical WLAN

components for wireless operation are a wireless radio card and an access point. The ZebraNet Internal Wireless Plus Print Server has a built-in wireless radio card.

Figure 2 • WLAN Setup with the ZebraNet Wireless Print Server

or Wireless Plus Print Server

Computer (stand-alone or laptop)

Access point

Printer configured with a ZebraNet wireless print server and equipped with

a supported wireless radio card (if applicable)

Access Point

A third-party access point forms a bridge between the WLAN and wired LAN. Select an access point that is compatible with the supported wireless radio cards that you will use with your ZebraNet wireless print server . Some access points may not support all ZebraNet wireless print servers.

Multiple access points can be used to extend the coverage of the wireless LAN. The reassociation capabilities of the IEEE 802.11b/g standard enable clients to move throughout the WLAN area and roam between access points. Reassociation can occur as long as the ZebraNet wireless print server is on the same network configurations and ESSID (network name) as the access point to which it is trying to connect.

14143L-007 A Wireless User Guide 5/13/10

Supported Wireless Radio Cards

Note • The ZebraNet Internal Wireless Print Server has a built-in wireless radio card. This

section applies only to the ZebraNet Wireless Print Server and the ZebraNet Wireless Plus Print Server.

A supported third-party PCMCIA, Compact Flash™, or CardBus wireless radio card is required for the printer to qualify with the WLAN. After the wireless option board is installed in the printer, the wireless radio card inserts into a slot on this board. A wireless radio card is NOT provided with the ZebraNet Wireless Print Server or the ZebraNet Wireless Plus Print Server.

Supported Wireless Cards Table 3 lists the wi reless radio cards that are supported at the

time of this release. Some wireless radio cards listed here may not support all ZebraNet wireless print server features. See Table 5 on page 16 or check with the card manufacturer to ensure that the card that you wish to use supports the wireless security type used on your WLAN. Check the operating conditions (such as temperature and humidity) for the wireless radio card that you choose. If the card has more restrictions than the printer, this may limit the conditions under which you can operate the printer with a wireless connection.

Introduction

Connecting to a Wireless Network

Table 3 • Supported Wireless Cards by Manufacturer

Manufacturer Model

Symbol® Technologies

Cisco

* This card requires an adapter.

Manufacturer Model Required Wireless Card Firmware

Symbol Technologies

Systems CB21 not supported supported

Wireless Card Firmware Table 4 lists specific firmware versions required to support the features in this manual. You may be able to download new firmware to your wireless radio card. Check with the card manufacturer for more information.

LA-4137* supported supported LA-4121 Series supported supported

340 Series supported supported 350 Series supported supported

Table 4 • Required Wireless Card Firmware

LA-4137 The card must have firmware version F3.91-69 or later. LA-4121 Series The card must have firmware version V2.90-58 or later.

ZebraNet Wireless

Print Server

ZebraNet Wireless Plus

Print Server

Cisco Systems CB21 The card must have firmware version 5.60.21 or later.

340 Series 350 Series

5/13/10 Wireless User Guide 14143L-007 A

Introduction

Connecting to a Wireless Network

Supported Security Types

Your WLAN can use any of a number of different types of security and encryption, or it can use none at all. This section shows which security types you can use with the different ZebraNet wireless print servers.

Note • Configuring a printer for WPA also allows the printer to be used in WPA2

environments.

ZebraNet Wireless Plus Print Server

Table 5 lists the security types that are supported by the Wireless Plus Print Server. Support

varies by the card manufacturer and the card type. Select a wireless radio card that is supported by your wireless print server and that supports the security type being used on your WLAN.

Table 5 • Security Types Supported on the Wireless Plus Print Server

Card Manufacturer

Security Type

Cisco CB21 Cisco 350

Open Yes Yes Yes Yes EAP-FAST Yes Not Supported Yes Yes EAP-TLS Yes Not Supported Yes Yes EAP-TTLS Yes Not Supported Yes Yes Kerberos Not Supported Not Supported Yes Yes LEAP Yes Yes Yes Yes PEAP Yes Not Supported Yes Yes WEP (40 bit and 128 bit) Yes Yes Yes Yes WPA - LEAP Yes Yes Yes Yes WPA - PSK Yes Yes Yes Yes WPA- EAP-FAST Yes Yes Yes Yes WPA- EAP-TLS Yes Yes Not Supported Yes WPA- EAP-TTLS Yes Yes Not Supported Yes WPA- PEAP Yes Yes Yes Yes

Cisco Symbol

LA-4121

(PCMCIA)

LA-4137

Compact Flash

WPA2 - LEAP Yes Not Supported Not Supported Not Supported WPA2 - PSK* Ye s* Not Supported Not Supported Not Supported WPA2- EAP-FAST Yes Not Supported Not Supported Not Supported WPA2- EAP-TLS Yes Not Supported Not Supported Not Supported

* Key rotation for WPA2 PSK is supported in firmware version V60.15.8Z or later, V53.15.8Z or later., V54.16.x or later, and

RX.15.8Z or later.

14143L-007 A Wireless User Guide 5/13/10

Introduction

Connecting to a Wireless Network

Table 5 • Security Types Supported on the Wireless Plus Print Server (Continued)

Card Manufacturer

Security Type

Cisco CB21 Cisco 350

WPA2- EAP-TTLS Yes Not Supported Not Supported Not Supported WPA2- PEAP Yes Not Supported Not Supported Not Supported

* Key rotation for WPA2 PSK is supported in firmware version V60.15.8Z or later, V53.15.8Z or later., V54.16.x or later, and

RX.15.8Z or later.

Cisco Symbol

LA-4121

(PCMCIA)

Compact Flash

LA-4137

ZebraNet Internal Wireless Plus Print Server

Table 6 lists the security types that are supported by the Internal Wireless Plus Print Server.

Table 6 • Security Types Supported on the

Internal Wireless Plus Print Server

Security Type Supported?

Open Yes EAP-FAST Yes EAP-TLS Yes EAP-TTLS Yes Kerberos Not Supported LEAP Yes PEAP Yes WEP (40 bit and 128 bit) Yes WPA - LEAP Yes WPA - PSK Yes WPA- EAP-FAST Yes WPA- EAP-TLS Yes WPA- EAP-TTLS Yes WPA- PEAP Yes WPA2 - LEAP Yes WPA2 - PSK Yes WPA2- EAP-FAST Yes WPA2- EAP-TLS Yes WPA2- EAP-TTLS Yes WPA2- PEAP Yes

5/13/10 Wireless User Guide 14143L-007 A

Introduction

Connecting to a Wireless Network

ZebraNet Wireless Print Server

Table 7 lists the security types that are supported by the Wireless Print Server. Support varies

by the card manufacturer and the card type. Select a wireless radio card that is supported by your wireless print server and that supports the security type being used on your WLAN. The Wireless Print Server does not support the Cisco CB21 radio card.

Table 7 • Security Types Supported on the Wireless Print Server

Card Manufacturer

Security Type

Open Yes Yes Yes EAP-FAST Not Supported Yes Yes EAP-TLS Not Supported Yes Yes EAP-TTLS Not Supported Yes Yes Kerberos Not Supported Yes Yes LEAP Yes Yes Yes PEAP Not Supported Yes Yes WEP (40 bit and 128 bit) Yes Yes Yes WPA - LEAP Yes Yes Yes WPA - PSK Yes Yes Yes WPA- EAP-FAST Yes Yes Yes WPA- EAP-TLS Yes Not Supported Yes WPA- EAP-TTLS Yes Not Supported Yes WPA- PEAP Yes Yes Yes

Cisco Symbol

Cisco 350

LA-4121

(PCMCIA)

LA-4137

Compact Flash

14143L-007 A Wireless User Guide 5/13/10

Determining the Active Print Server

= Active Print Server

Other Printers/

Print Engines

Xi4, R110Xi4, ZM400, ZM600,

RZ400, RZ600

Most printers can have wired and wireless print servers installed at the same time. However, only one of the installed print servers can be active at any given time.

Viewing IP Addresses and the Active Print Server

The wired and wireless print servers have different IP addresses. The printer’s control panel displays the IP address of the active print server (see View Wireless Status through the Contr ol Panel on page 27). You can vi ew the prin te r’s web pages and send label formats to the printer through the active print server’s IP address.

The network configuration label (Figure 3) displays the IP address of all installed print server devices and indicates the active print server with an asterisk (circled in Figure 3). To print a network configuration label, see Print Network Configuration Information on page 29.

Figure 3 • Active Print Sever on Network Configuration Label

Introduction

Determining the Active Print Server

5/13/10 Wireless User Guide 14143L-007 A

Introduction

Determining the Active Print Server

Active Device Selection

Your active print server selection is dependent on the model of printer or print engi ne tha t you have.

If your printer is a(n)…

• S4M Only one print server (wired or wireless) can be installed at a

Then…

time. Thus, the print server installed is the primary print server.

• 105SL

• XiIIIPlus

• R110Xi

• R170Xi

• Z4Mplus

• Z6Mplus

• PAX4

• R110PAX4

You may select which installed device is the primary network device. The printer will try to use the primary network device as the active print server before trying the other installed options.

These printers and print engines use X60.16.x firmware. The default for the printer is to skip

the check for a wired print server during bootup. This makes the wireless print server the primary network device. To change this default and allow the wired print server to be the primary network device when it is connected, use one of the following methods to tell the printer to check for a wired print server at bootup time:

• the WIRED PS CHECK parameter on the control panel

• the ^NB ZPL command

Table 8 identifies which device becomes the active print server

under various conditions.

• Xi4

• R110Xi4

• ZM400

• ZM60

• RZ400

• RZ600

These printers support the simultaneous i nstallation of an in ternal wired, external wired, and a wireless print server. Even though all three print servers may be installed, only one is connected to the network and is the active print server.

Table 9 outlines priorities and identifies which device beco me s

the active print server when multiple print servers are installed. You may select whether the wired or wireless print server will be

the primary connection by using one of the following methods:

• the PRIMARY NETWORK parameter on the control panel

• the ^NC ZPL command

14143L-007 A Wireless User Guide 5/13/10

Introduction

Determining the Active Print Server

Table 8 • Results of Check for Wired Print Server for

105SL, XiIIIPlus, Z4Mplus, Z6Mplus, and PAX4 Series Printers

If the Check

for Wired Print

Server is

set to:

Installed and Connected to

a Live Ethernet Network Then the Active Print

Server will be:

Wired Wireless*

XX Wireless

Skip

XWired

XWireless

XX Wired

Check

XWired

XWireless

* NOTE: A wireless option board must have an active radio that can properly associate to an access point.

Table 9 • Active Print Server Matrix for

Xi4, R110Xi4, ZM400, ZM600, RZ400, and RZ600 Printers

If the

Primary

Network is

set to:

Internal

Installed and Connected to

aLiveEthernetNetwork

External

Wired

Then the Active

Print Server will be:

Wireless*

X X X Internal Wired

Wired

XXExternal Wired

XWireless

XX X Wireless

Wireless

X X Internal Wired

X External Wired

* NOTE: A wireless option board must have an active radio that can properly associate to an access point.

5/13/10 Wireless User Guide 14143L-007 A

Introduction

Install a Wireless Radio Card or Compact Flash Wireless Radio Card

Note • The ZebraNet Internal Wireless Print Server has a built-in wireless radio card. This

section applies only to the ZebraNet Wireless Print Server and the ZebraNet Wireless Plus Print Server.

Printers that have the wireless option board installed can use any of th e wireless rad io cards or Compact Flash wireless radio cards listed in Supported Wir eless Radio Car ds on page 15. This section provides instructions for installing either type of card. Most printers use a clear plastic RF cover over the wireless radio card or compact Flash wireless radio card.

To install a wireless radio card, complete these steps:

1. Turn off (O) the printer.

2. Remove and discard the metal cover that was shipped in place over the wireless option

card slot on the back of the printer.

3. Install the card as shown.

If you are installing... Then…

Compact Flash radio cards a. Position the adapter (1) with the back facing as

shown. Insert the adapter into the wireless option card slot ( card-eject button (

b. Insert the Compact Flash wireless radio card ( 4) into

the adapter.

2) on the back of the printer until the

3) pops out.

14143L-007 A Wireless User Guide 5/13/10

Install a Wireless Radio Card or Compact Flash Wireless Radio Card

Other Radio CardsCompact Flash Radio Cards

If you are installing... Then…

Introduction

Other radio cards

a. Position the notch (1) on the wireless radio card (2)

on the top, leading edge.

b. Insert the wireless radio card into the wireless option

card slot ( card-eject button (

4. Place the RF card cover (1) over the wireless radio card (2), and secure it with a small

screw (

Note • The S4M, ZM400, ZM600, RZ400, and RZ600 printers do not use the RF card

3).

3) on the back of the printer until the

4) pops out.

cover.

5. Turn on (I) the printer.

The printer restarts and uses the wireless radio card to communicate with your WLAN. Allow several minutes for the printer to connect to the network. For more information about wireless status, refer to View Wireless Status through the Control Panel on page 27 or Troubleshooting on page 41.

5/13/10 Wireless User Guide 14143L-007 A

Introduction

Notes • ___________________________________________________________________

__________________________________________________________________________

Install a Wireless Radio Card or Compact Flash Wireless Radio Card

14143L-007 A Wireless User Guide 5/13/10

Wireless Status

and Settings

This section presents several options for viewing or modifying the wirele ss status and settings. You may also use:

• the printer web pages (see WebView Web Pages on page 47)

• the ZPL commands

• the Set/Get/Do commands

Contents

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

View Wireless Status through the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

LCD Link Status and Wireless Signal Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

HC100 Wireless Status Indicator Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Print Network Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

HC100 Printer Configuration Wristband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Wireless Network Parameters on the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Xi4, R110Xi4, ZM400, ZM600, RZ400, and RZ600 Printers . . . . . . . . . . . . . . . . . . . . 31

S4M Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Other Printer Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Restore Network Parameters to Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

5/13/10 Wireless User Guide 14143L-007 A

Wireless Status and Settings

Configuration

Important • A wireless option bo ard must be installed on your printer before you can

configure the printer to communicate using a wireless radio card. See Hardware on page 12 to determine if your printer has a wireless board. See Firmware on page 13 for the required firmware versions and any other restrictions.

You may configure your printer for wireless operation in the following ways:

Through the Network Setup Wizard. The Network Setup Wizard is part of the ZebraNet™ Bridge Enterprise utility. The Network Setup Wizard writes a script for you. On the last screen of the wizard, you may choose to send the script di rectly to your pr inter, or you may choose to save the script to a file. The saved file has several purposes:

• The file can be sent to the printer through any available connection (serial, parallel, USB, or wired print server).

• The file can be resent to the printer after the network settings have been restored to factory defaults.

• The file can be sent to multiple printers that will use the same network settings.

Note • T o config ure wired and wireless print serve r s on the same printer, run the program

once for each print server, creating a script for the wired print server and another for the wireless print server.

The ZebraNet Bridge Enterprise utility resides on the User CD for your printer an d is available through http://www.zebra.com/software. ZebraNet Bridge Enterprise version 1.2.5 or later is required to configure the printer correctly for use.

Through ZPL script that you write. Use the ^WX command to set the basic parameters for security type. You can send the command through any available connection (serial, parallel, USB, or wired print server).

Refer to the Programming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML for more information. A copy of the manual is available at http://www.zebra.com/manuals or on the user CD that came with your printer.

Through Set/Get/Do (SGD) commands. Begin with wlan.security to set the wireless security type. Depending on which security type that you select, other SGD commands will be necessary to specify other parameters. You can send the commands through any available connection (serial, parallel, USB, or wired print server).

Note • With printers running EPL firmware, the only way to configure wireless settings is

through SGD commands.

14143L-007 A Wireless User Guide 5/13/10

Wireless Status and Settings

View Wireless Status through the Control Panel

After the wireless print server is configured, you may view the wireless status on the printer’s control panel. Printers with an LCD display text or symbols (see LCD Link S tatus and W ir eless

Signal Indicators). The HC100 printer does not have an LCD, so the wireless status is

indicated by the control panel lights (see HC100 Wireless Status Indicator Lights on page 28).

Note • Refer to the user guide for your printer for specific instructions on how to use the

control panel.

LCD Link Status and Wireless Signal Indicators

This section applies to printers and print engines other than the HC100 printer.

Link Status Indicator The wireless link status indicator appears at the bottom left of the LCD, providing a real-time display of the printer’s network status (Table 10).

Table 10 • Link Status Indicators

Status Indicator Meaning

cycling through characters

.oO

underscore _

blank • The printer is checking for a wired print server.

Wireless Signal Indicators Depending on which prin ter/p r int engine you are using, press the following key to access and scroll through the wireless signal indicators on the LCD:

• The right oval for the PAX4, RPAX4, RXi, RXi HF, and the XiIIIPlus printers/print engines

•

Plus (+) for the 105SL, RZ400, RZ600, Xi4, R1 10 X i4, ZM400, and ZM600 printers

• Plus (+) for the R4Mplus, Z4Mplus, and Z6Mplus printers (supported configurations only)

The wireless radio card is associated with the WLAN.

• The wireless radio card is not associated with the WLAN. Verify that your printer’s wireless settings match those of the WLAN.

• The firmware on the wireless radio card may need to be updated. See

Supported Wireless Radio Cards on page 15 for the required firmware

versions.

• The printer is running a wired print server.

• The wireless print server board is not installed or not installed correctly.

• The up arrow for the S4M printer

Table 11 shows the control panel indicators and messages that are associated with the wireless

signal.

5/13/10 Wireless User Guide 14143L-007 A

Wireless Status and Settings

View Wireless Status through the Control Panel

Table 11 • Wireless Signal Indicators

Wireless Signal Indicator Description

SIGNAL STRENGTH and SIGNAL QUALITY

When these indicators display percentages, the wireless radio card is communicating with the network. The higher the number is, the better the connection is between the printer and the network.

If your printer indicates a signal strength but you cannot communicate with the printer from your computer, move the printer to a different location to try to get a better signal strength or signal quality. This situation could also indicate that the printer is associated with, but not authenticated with, your access point.

NOISE LEVEL This number indicates any electrical interference with the wireless

signal. If your printer cannot communicate with the network and the noise level

is high, move the printer to a location that is free of interference.

HC100 Wireless Status Indicator Lights

Table 12 shows the wireless status indicator lights for the HC100 printer.

Table 12 • Wireless Status Indicator Lights

Wireless Status

Indicator

Meaning

Steady Green The print er is associated with a wireless network. The signal strength is strong.

Flashing Green The printer is NOT associated with a wireless network. The signal st re ng th i s stro ng .

Steady Orange The printer is associated with a wi reless network. The signal strength is weak.

Flashing Orange The printer is NOT associated with a wireless network. The signal strength is weak.

14143L-007 A Wireless User Guide 5/13/10

Print Network Configuration Information

Other Printers/

Print Engines

Xi4, R110Xi4, ZM400, ZM600,

RZ400, RZ600

Most printers and print engines list the print server settings on a network configuration label. The HC100 printer lists the print server settings on a printer configuration wristband.

Network Configuration Label

A network configuration label lists the settings for th e print serve rs installe d in yo ur printer. If a particular type of print server is not installed, the IP informa tion for th at print serve r appears as all zeroes (000.000.000.000). The active print server is indicated by an asterisk (see

Determining the Active Print Server on page 19 for more information).

To print a network configuration label, complete these steps:

1. From the control panel, enter Setup mode.

Note • Refer to the User Guide for your printer for specific inst ructio ns on h ow to use th e

control panel.

2. Scroll to LIST NETWORK (level 3 parameter PRINT OUT NETWORK on the S4M

printer).

Wireless Status and Settings

Print Network Configuration Information

3. Confirm printing.

A network configuration label prints (Figure 4).

Figure 4 • Sample Network Configuration Label

5/13/10 Wireless User Guide 14143L-007 A

Wireless Status and Settings

Print Network Configuration Information

HC100 Printer Configuration Wristband

An HC100 printer configuration wristband (Figure 5) shows the printer’s connectivity settings. The IP ADDRESS and MAC ADDRESS fields will have values only if a wired or wireless print server is active.

To print a printer configuration wristband, complete these steps:

1. Make sure that the printer is on (I) and ready to print.

2. Press and hold PAUSE/FEED until the green lights turn off on the printer status indicator

and the orange lights blink once.

Figure 5 • Sample Printer Configuration Wristband

3. Release PAUSE/FEED.

A printer configuration wristband prints.

14143L-007 A Wireless User Guide 5/13/10

Wireless Network Parameters on the LCD

Note • The HC100 printer does not have an LCD. To view or change the wireless

parameters, use the printer’s web pages, ZPL commands, or SGD commands.

The control panel parameters are somewhat different for different printers. Refer to the user guide for your printer for specific instructions on how to modify the control panel parameters. To view wireless and network parameters that are not available as selections through the control panel, print a network configuration label.

The network parameters do not appear until after the printer recognizes the existence of a ZebraNet print server (wired or wireless). All zeroes (000 .00 0.00 0.000 ) may di spl ay for some parameters until the printer obtains an IP address.

Wireless Password Some of the parameters can be password-protected by a wireless password. By default, the wireless print servers run i n an “unpro tected” mod e (password set to

0000), which means that you do not need to enter a wireless password through the control panel to view or modify wireless settings. To set a wireless password (not the same as the general printer password), use the ^WP ZPL command or the wlan.password SGD command.

Wireless Status and Settings

Xi4, R110Xi4, ZM400, ZM600, RZ400, and RZ600 Printers

Table 13 shows the wireless parameters that may be viewed or modified throug h the control

panel on the Xi4, R110Xi4, ZM400, ZM600, RZ400, and RZ600 printers.

Table 13 • Wireless Parameters for Xi4, R110Xi4,

ZM400, ZM600, RZ400, and RZ600 Printers

Parameter

PRIMARY NETWORK

LOAD FROM EXT?

Function

Select the Primary Network Device

This parameter determines which device should be considered primary in the active device selection. See Active Device Selection on page 20 for more information.

Selections: WIRED, WIRELESS Default Value: WIRED

Corresponding ZPL Command: ^NC Corresponding SGD Command: none

View if IP Settings Are Loaded from the Printer or Print Server

This parameter tells whether to use the printer’s or the print server’s LAN/WLAN settings at boot time. The default is to use the printer’s settings.

Selections: YES, NO Default Value: NO

Corresponding ZPL Command: ^NP Corresponding SGD Command: none

5/13/10 Wireless User Guide 14143L-007 A

Wireless Status and Settings

Wireless Network Parameters on the LCD

ZM400, ZM600, RZ400, and RZ600 Printers (Continued)

Table 13 • Wireless Parameters for Xi4, R110Xi4,

Parameter

ACTIVE PRINTSRVR

Function

View the Active Print Server

This menu item displays which print server is being used. This tells which device’s settings such as IP protocol and IP address are being displayed under those menu items.

Selections:

• WIRELESS indicates that the wireless device is active.

• INTERNAL WIRED indicates that the internal 10/100 option board is active.

• EXTERNAL WIRED indicates that the external print server is active.

• NONE indicates that at least one of the network options is installed but none of them are active. When NONE is shown for this menu item, the device-specific items such as IP protocol and IP address will not display.

Default Value: NONE Corresponding ZPL Command: none

Corresponding SGD Command: none

IP PROTOCOL View or Change the IP Resolution Method

This parameter tells if the user (permanent) or the server (dynamic) selects the IP address. If a dynamic option is chosen, this parameter tells the method(s) by which the print server (wired or wireless) receives the IP address from the server.

Selections: ALL, BOOTP, DHCP, DHCP AND BOOTP, PERMANENT Default Value: All

Corresponding ZPL Command: ^ND Corresponding SGD Command: wlan.ip.protocol

IP ADDRESS View or Change the Printer’s IP Address

This parameter can be modified only when

IP PROTOCOL.

Selections: 0 to 255 for each field Default Value: 0.0.0.0 displays while an IP address is being obtained, and

then defaults to 192.168.254.254 if no IP address is obtained

Corresponding ZPL Command: ^ND Corresponding SGD Command: wlan.ip.addr

SUBNET MASK View or Change the Subnet

This parameter can be modified only when

IP PROTOCOL.

Selections: 0 to 255 for each field Default Value: 255.255.255.0

Corresponding ZPL Command: ^ND Corresponding SGD Command: ip.netmask

PERMANENT is selected for

14143L-007 A Wireless User Guide 5/13/10

Wireless Status and Settings

Wireless Network Parameters on the LCD

Table 13 • Wireless Parameters for Xi4, R110Xi4,

ZM400, ZM600, RZ400, and RZ600 Printers (Continued)

Parameter

Function

DEFAULT GATEWAY View or Change the Gateway

This parameter can be modified only when

PERMANENT is selected for

IP PROTOCOL.

Selections: 0 to 255 for each field Default Value: 0.0.0.0

Corresponding ZPL Command: ^ND Corresponding SGD Command: ip.gateway

MAC ADDRESS View the Wireless Radio Card’s MAC Address

Each wireless radio card has a permanent and unique Media Access Control (MAC) address assigned to it. This parameter shows the MAC address for the current wireless radio card.

Default Value: 000000000000 Corresponding ZPL Command: none

Corresponding SGD Command: card.mac_addr

ESSID View the ESSID Value

The Extended Service Set Identification (ESSID) is an identifier for your wireless network. This parameter shows the ESSID for the current wireless configuration.

Default Value: 125 Corresponding ZPL Command: none

Corresponding SGD Command: wlan.essid

WLAN SECURITY View the WLAN Security Type

This parameter displays the current security type.

Corresponding ZPL Command: ^WX Corresponding SGD Command: wlan.security

RESET NETWORK Reset the Wired or Wireless Network

Use this parameter to reinitialize the wireless radio card and the print server (wired or wireless) when the wireless print server is running. This parameter also causes any wireless radio card in the printer to re associate to the wireless network.

Corresponding ZPL Command: ~WR Corresponding SGD Command: device.reset

5/13/10 Wireless User Guide 14143L-007 A

Wireless Status and Settings

Wireless Network Parameters on the LCD

S4M Printers

Table 14 shows the wireless parameters that may be viewed or modified through t he S4M

control panel.

Table 14 • Wireless Parameters for S4M Printers

Parameter Explanation

Password Level 3 Parameters

ACTIVE PRINTSRVR

OBTAIN IP ADDRESS

CHANGE IP PROTOCOL

View the Active Print Server

This menu item displays which print server is being used. This tells which device’s settings such as IP protocol and IP address are being displayed under those menu items.

Selections:

• WIRELESS indicates that the wireless device is active.

• EXTERNAL WIRED indicates that the external print server is active.

Default Value: NONE Corresponding ZPL Command: none

Corresponding SGD Command: none

Obtain an IP Address

Selects the method by which an IP address will be assigned to the printer. If you choose

AUTO SELECT, you may specify a value for

CHANGE IP PROTOCOL.

Selections: AUTO SELECT (dynamic), PERMA NE NT (user-specified) Default Value: AUTO SELECT

View or Change the IP Resolution Method

Determines the method(s) by which the print server (wired or wireless) receives the IP address from the server.

This parameter can be modified only when

AUTO SELECT is selected for

OBTAIN IP ADDRESS.

Selections: ALL, GLEANING ONLY, RARP, BOOTP, DHCP, DHCPAND BOOT

Default Value: ALL Corresponding ZPL Command: ^ND

Corresponding SGD Command: wlan.ip.protocol

14143L-007 A Wireless User Guide 5/13/10

Table 14 • Wireless Parameters for S4M Printers (Continued)

Parameter Explanation

Wireless Status and Settings

Wireless Network Parameters on the LCD

CHANGE IP ADDRESS

CHANGE SUBNET

View or Change the Printer’s IP Address

This parameter can be modified only when

PERMANENT is selected for

OBTAIN IP ADDRESS.

Selections: 0 to 255 for each field Default Value: 0.0.0.0 displays while an IP address is being obtained, and

then defaults to 192.168.254.254 if no IP address is obtained

Note • Leading zeroes are not shown in the address. If an IP address

contains more digits than can be displayed at one time, use the left or right arrows to scroll through the digits.

Corresponding ZPL Command: ^ND Corresponding SGD Command: wlan.ip.addr

View or Change the Subnet

This parameter can be modified only when

PERMANENT is selected for

OBTAIN IP ADDRESS.

Selections: 0 to 255 for each field Default Value: 0.0.0.0

Note • Leading zeroes are not shown in the address. If an IP address

contains more digits than can be displayed at one time, use the left or right arrows to scroll through the digits.

Corresponding ZPL Command: ^ND Corresponding SGD Command: ip.netmask

CHANGE GATEWAY

Password Level 4 Parameters

MAC ADDRESS

View the Wireless Radio Card’s MAC Address

View or Change the Gateway

This parameter can be modified only when

PERMANENT is selected for

OBTAIN IP ADDRESS.

Selections: 0 to 255 for each field Default Value: 0.0.0.0

Note • Leading zeroes are not shown in the address. If an IP address

contains more digits than can be displayed at one time, use the left or right arrows to scroll through the digits.

Corresponding ZPL Command: ^ND Corresponding SGD Command: ip.gateway

Each wireless radio card has a permanent and unique Media Access Control (MAC) address assigned to it. This parameter shows the MAC address for the current wireless radio card.

Default Value: 000000000000 Corresponding ZPL Command: none

Corresponding SGD Command: card.mac_addr

5/13/10 Wireless User Guide 14143L-007 A

Wireless Status and Settings

Wireless Network Parameters on the LCD

Table 14 • Wireless Parameters for S4M Printers (Continued)

Parameter Explanation

ESSID

WLAN SECURITY

RESET NETWORK

View the ESSID Value

View the WLAN Security Type

Reset the Wired or Wireless Network

The Extended Service Set Identification (ESSID) is an identifier for your wireless network. This parameter shows the ESSID for the current wireless configuration.

Default Value: 125 Corresponding ZPL Command: none

Corresponding SGD Command: wlan.essid

This parameter displays the current security type.

Corresponding ZPL Command: ^WX Corresponding SGD Command: wlan.security

Corresponding ZPL Command: ~WR Corresponding SGD Command: device.reset

14143L-007 A Wireless User Guide 5/13/10

Other Printer Models

Table 15 shows the wireless parameters that may be viewed or modified throug h the control

panel on the following printers:

•Non-RFID—105SL, PAX4, XiIIIPlus, Z4Mplus, Z6Mplus

•RFID—R110PAX4, R4Mplus, R110Xi, R170Xi, R110Xi HF

Printers with older versions of firmware have a different set of parameters. For those parameters, refer to the ZebraNet Wireless Print Server User Guide. You may download firmware V60.15.x, R6x.15.x, or later to access the newer encryption features. Go to

http://www.zebra.com/firmware for firmware download options.

Table 15 • Wireless Parameters for Other Printer Models

Wireless Status and Settings

Wireless Network Parameters on the LCD

Parameter

Function

WIRED PS CHECK? View if the Printer Checks for a Wired Print Server at Bootup

This parameter tells if the printer searches for a wired print server at bootup.

Selections: YES, NO Default Value: NO

Corresponding ZPL Command: ^NB Corresponding SGD Command: none

LOAD LAN FROM? View if IP Settings Are Loaded from the Printer or Print Server

ACTIVE PRINTSRVR

This parameter, which serves the same function as the tells if the printer uses IP settings from the printer or the print server at bootup.

Selections: PRINTER, PRINTSERVER Default Value: PRINTER

Corresponding ZPL Command: ^NP Corresponding SGD Command: none

View the Active Print Server

This menu item displays which print server is being used. This tells which device’s settings such as IP protocol and IP address are being displayed under those menu items.

Selections:

• WIRELESS indicates that the wireless device is active.

• EXTERNAL WIRED indicates that the external print server is active.

Default Value: NONE

^NP ZPL command,

Corresponding ZPL Command: none Corresponding SGD Command: none

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Wireless Status and Settings

Wireless Network Parameters on the LCD

Table 15 • Wireless Parameters for Other Printer Models (Continued)

Parameter

Function

IP PROTOCOL View or Change the IP Resolution Method

Selections: ALL, BOOTP, DHCP, DHCP AND BOOTP, PERMANENT Default Value: All

Corresponding ZPL Command: ^WI Corresponding SGD Command: wlan.ip.protocol

IP ADDRESS View the Printer’s IP Address

This parameter can be modified only when

PROTOCOL

Default Value: 0.0.0.0 displays while an IP address is being obtained, and then defaults to 192.168.254.254 if no IP addr ess is obtained

Corresponding ZPL Command: ^WI Corresponding SGD Command: wlan.ip.addr

SUBNET MASK View the Subnet

This parameter can be modified only when

PROTOCOL

Default Value: 255.255.255.0 Corresponding ZPL Command: ^ND

Corresponding SGD Command: ip.netmask

PERMANENT is selected for IP

DEFAULT GATEWAY View the Gateway

This parameter can be modified only when

MAC ADDRESS

PROTOCOL

Default Value: 0.0.0.0 Corresponding ZPL Command: ^WI

Corresponding SGD Command: ip.gateway

View the Wireless Radio Card’s MAC Address

Each wireless radio card has a permanent and unique Media Access Control (MAC) address assigned to it. This parameter shows the MAC address for the current wireless radio card.

Default Value: 000000000000 Corresponding ZPL Command: none

Corresponding SGD Command: card.mac_addr

PERMANENT is selected for IP

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Wireless Status and Settings

Wireless Network Parameters on the LCD

Table 15 • Wireless Parameters for Other Printer Models (Continued)

Parameter

ESSID

View the ESSID Value

WLAN SECURITY

RESET NETWORK

Function

The Extended Service Set Identification (ESSID) is an identifier for your wireless network. This parameter shows the ESSID for the current wireless configuration.

Default Value: 125 Corresponding ZPL Command: none

Corresponding SGD Command: wlan.essid

View the WLAN Security Type

This parameter displays the current security type.

Corresponding ZPL Command: ^WX Corresponding SGD Command: wlan.security

Reset the Wired or Wireless Network

Use this parameter to reinitialize the wire less radio card and the print server (wired or wireless) when the wireless print server is running. This parameter also causes any wireless radio card in the printer to reassociate to the wireless network.

Corresponding ZPL Command: ~WR Corresponding SGD Command: device.reset

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Wireless Status and Settings

Restore Network Parameters to Defaults

You may need to restore the network parameters to the factory defaults under the following circumstances:

• If you download a different version of firmware to your printer

• If you need to reset the encryption keys (for instances where a key was entered incorrectly or was forgotten)

After you return the network parameters to the defaults, you must reconfigure your printer to use the wireless print server (see Configuration on page 26). If you saved the ZPL script generated by the Wireless Setup Wizard, simply send this file to the printer, and then power cycle the printer. If you were using a wireless password, you must set it again (use the ^WP ZPL command or the wlan.password SGD command).

You can set the network parameters back to the factory defaults in tw o ways:

•The Restore Default Network Configuration button on the printer’s View and Modify Printer Settings Page (see Figure 7 on page 51).

DEFAULT NET option, which appears as an option when you exit Setup mode on

•The most printer models. Refer to the user guide for your printer for specific instructions on how to modify the control panel parameters.

Note • The LOAD DEFAULTS option and the Restore Default Configuration button reset

all printer parameters other than network settings back to factory defaults. The network settings will not change when these options are selected.

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Troubleshooting

This section provides solutions to problems related specifically to the wireless print servers. For print quality or other printer-specific problems, refer to the troubleshooting section in the

user guide for your printer. For problems with the wireless radio card or access point not addressed here, refer to the appropriate third-party documentation.

Contents

Wireless Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

General Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Encryption and Authentication Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

IP Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

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Troubleshooting

Wireless Error Messages

Table 16 shows error messages that may appear on the control panel.

Table 16 • Error Messages

Message Description

NO CARD INSERTED The wireless radio card is not inserted at all or is not fully seated. NOT ASSOCIATED The wireless radio card is present but cannot log on to the network.

NOT AUTHENTICATD

RADIO WARNING POOR SIGNAL

The wireless radio card is present and associated with the access point, but it has not been authenticated by the authentication server.

The wireless signal strength has dropped below the poor signal threshold value, which is set through the Wireless Setup web page (see Wireless Setup on page 60).

Note • The poor signal setting affects when you see the

POOR SIGNAL warning, but it does not affect whether your

printer will be able to associate with your network at a low signal strength.

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General Issues

Table 17 • General Issues and Recommended Solutions

Issue Possible Cause Recommended Solution

Troubleshooting

General Issues

The printer acknowledges the wireless radio card and indicates a signal strength, but the printer does not appear to connect to the network.

The combination of signal strength and signal quality at the pr inter may not be good enough to establish a connection to the network.

The printer is associated with, but not authenticated with, your access point.

The option board firmware may not be compatible with the wireless print server that you have installed.

Move the printer or the access point to another location, or remove any obstructions between the two. A direct line of site between the printer and access point provides the best results. Refer to the third-party documentation for your access point for additional recommendations and limitations.

1. Check your encryption settings.

2. Verify that your MAC address is

approved for the access point.

1. Go to go to http://www.zebra.com/

firmware.

2. Find the release notes that are bundled

with the latest firmware for your printer.

3. In the release notes, locate the option

board firmware version.

4. Print a network configuration label (see

Network Configuration Label on page 29).

5. On the network configuration label,

find the OPTION FIRMWARE line.

6. Compare the value shown for OPTION

FIRMWARE with the value shown in

the release notes.

7. If necessary, download th e latest printer

firmware version to also update the option board firmware.

8. If the problem persists, contact

Technical Support.

5/13/10 Wireless User Guide 14143L-007 A

Troubleshooting

General Issues

Table 17 • General Issues and Recommended Solutions (Continued)

Issue Possible Cause Recommended Solution

The printer does not acknowledge the wireless radio card.

After a firmware upgrade, the printer will not connect to the network.

The card may not be inserted correctly.

Your printer may not be equipped with a ZebraNet wireless print server.

The card may not be supported for use with the ZebraNet wireless print servers.

Network settings need to be updated.

Make sure that the wireless radio card is correctly seated in the wireless option card slot.

See Hardware on page 12 to determine if you have a wireless print server installed. Contact your authorized Zebra representative for information about purchasing this option.

Make sure that you are using a compatible wireless radio card (see Supported Wireless

Radio Cards on page 15).

1. Through the printer’s control panel,

SETUP/EXIT to enter Setup

press mode.

2. Press SETUP/EXIT again to access the

printer’s save and default options.

3. Scroll to DEFAULT NET.

4. Press SETUP/EXIT.

The network settings are returned to factory defaults.

5. Reconfigure your printer to use the

ZebraNet wireless print server (see

Configuration on page 26). If you

saved the ZPL script generated by the ZebraNet Bridge Wireless Setup Wizard utility, simply send this file to the printer . If you were using a wireless password, you need to set it again (use the ^WP ZPL command or the wlan.password SGD command).

6. Power cycle the printer for the settings

to take effect.

My wireless connection is inconsistent. The signal strengths change back and forth between high and low numbers.

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An access point may be bad. The card appears to be switching affiliations between access points.

The wireless radio card is repeatedly associating with two or more access points because of varying signal strengths.

Check the access points on your WLAN, particularly the one closest to the printer.

Check the access points on your WLAN to determine what is causing the signal strengths to vary.

Encryption and Authentication Issues

Table 18 • Encryption and Authentication Issues and Recommended Solutions

Issue Possible Cause Recommended Solution

Troubleshooting

The entry field for WEP keys on the printer’s web page does not display all 26 characters.

I set WEP encryption keys using the ZPL command, and now my wireless print server does not function.

I set WEP encryption keys using the wlan.wep.index Set/Get/Do command, and now my wireless print server does not function.

^WX

^WE

The field accepts 26 characters, but they may not be able to display all at once because of your browser or system settings.

The ZPL script that you sent to the printer may have been incorrect. The printer may be using the wrong encryption key or looking for one that is undefined.

You enabled WEP and WPA encryption modes at the same time.

The command that you sent to the printer may have specified the index number for an encryption key that is undefined.

Use the left and right arrow keys on your keyboard to move the cursor in the WEP key field and reveal characters that may not display.

Resend the all of the required commas are in place in the command. A missing or extra comma in this command can prevent the printer from joining the wireless network.

Use the

Before enabling a new security type, disable any mode used previously. Use the

^WX command. Make sure that

^WX command instead of ^WE.

^WX command instead of ^WE to ensure

that only one security type is enabled at a time.

Resend the command with the index number for a defined encryption key.

wlan.wep.index

WPA mode will not work.

Kerberos mode will not work.

The printer will not connect to the WLAN.

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The wireless radio card contains an outdated version of firmware.

You are using a wireless radio card that does not support Kerberos. Kerberos is available only with Symbol Technologies Spectrum24 wireless radio cards.

You are using a wireless radio card that does not support the security type being used on your WLAN.

Flash the latest firmware to the wireless radio card. Contact the card manufacturer for details.

Switch to a Symbol Technologies Spectrum24 wireless radio card.

Switch to a wireless radio card that supports your security type. Check Table 5

on page 16 for the security types supported

by different wireless radio cards.

Troubleshooting

IP Issues

Table 19 • IP Issues and Recommended Solutions

Issue Possible Cause Recommended Solution

The printer shows IP address

192.168.254.254, which does not appear to work.

On my control panel, the IP settings are missing or show all zeroes (000.000.000.000).

IP address 192.168.254.254 is a default address. The printer shows this address after it times out while trying to connect. The printer was likely set to an incorrect static IP address.

The DHCP server is not functioning, so a dynamic IP address is not being assigned. The printer timed out and shows the default IP address of

192.168.254.254. Actual IP settings (IP Resolution,

IP Address, Subnet Mask, and Default Gateway) will only appear when the printer is associated to and authenticated with the WLAN. Until the time that the printer recognizes the existence of a ZebraNet print server, these parameters will not show through the control panel. After the print server is recognized, all zeroes will display until the printer obtains an IP address or defaults to address

192.168.254.254.

Enter a valid static IP address. OR Set IP Protocol to All.

Check the DHCP server.

1. Allow more time for the printer to

complete its connection and obtain an IP address.

2. If the printer does not connect, check

that there is an adequate signal between the printer and the access point. If necessary, move the printer or the access point to another location, or remove any obstructions between the two. A direct line of site between the printer and access point provides the best results. Refer to the third-party documentation for your access point for recommendations and limitations.

3. Check the IP Protocol setting. If using a

static setting, the value entered might not be valid.

The IP address for my wired print server does not bring up the printer home page.

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If both a wired and wireless print server are installed on a printer at the same time and the wireless printer is the primary/active print server, the printer web pages can be accessed only through the wireless print server’s IP address.

In your browser window, type in the IP address of the wireless print server.

WebView Web Pages

This section provides details about the ZebraLink WebView web pages for a printer that is running a ZebraNet wireless print server.

Note • The web pages are available only on printers operating in ZPL mode. Printers

operating in EPL mode do not have web pages.

Contents

Web Page Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

View Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

View and Modify Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Network Configuration Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Directory Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Alert Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Establishing E-Mail Alert Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Printer Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Print Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

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WebView Web Pages

Web Page Overview

ZebraLink WebView is a browser-based application that provides real-time configuration, control, and monitoring capabilities for your printer. The web pages display real-time information about the printer, including printer status, error conditions, and all printing parameters.

You can use the printer’s web pages to view and modify many of the same parameters that appear on the printer’s control panel. Through the printer’s web pages, you can also enter additional WEP encryption keys and change other parameters that are not accessible through the control panel.

Home Page

The printer’s home page is the first web page that opens. This page includes a menu of hyperlinks that allow you to make modifications to the printer, print server, and network settings. Other changeable settings through the home page include:

• Network Status, Error, and Warning reports

• Directories of objects stored in Flash memory and RAM devices

• Objects, stored fonts, images, programs, and ZPL II formats

To access the printer’s home page, you need the printer’s IP address. When the printer is connected to your WLAN, you can find the IP address using the printer’s control panel.

Note • Refer to the user guide for your printer for specific instructions on how to use the

control panel.

To access your printer’s home page, complete these steps:

1. From the control panel, enter Setup mode.

2. Scroll through the parameters until you reach IP ADDRESS.

3. Write down the IP Address (do not include any leading zeroes).

4. Open a web browser window.

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WebView Web Pages

Home Page

5. In the address box, type the IP address for the printer (do not include www or any leading

zeroes), and then press The printer’s home page displays.

Enter.

For more information about the options listed on the printer home page, see the following sections:

• View Printer Configuration on page 50

• View and Modify Printer Settings on page 51

• Directory Listing on page 61

• Alert Setup on page 65

• Printer Controls on page 68

• Print Server Settings on page 70

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WebView Web Pages

View Printer Configuration

The V iew Pri nter Co nfigurat ion menu optio n prov ides accurat e, up-to-the-min ute informa tion on the printer’s current state. An administrator can conveniently find information on the Virtual Configuration Label and also check on the status of printer ports.

To view the printer configuration through WebView, complete these steps:

1. From the printer home page, click View Printer Configuration.

WebView displays the configuration settings (Figure 6).

Figure 6 • View Printer Configuration

2. To receive updated printer information from this view, refresh the browser page.

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View and Modify Printer Settings

This section provides you with steps for accessing and modifying printer settings with a ZebraLink-enabled printer. It also provides illustrations of the various pages you can access.

To access the View and Modify Printer Settings, complete these steps:

1. From the printer home page, click View and Modify Printer Settings.

The printer prompts you for a password.

2. Enter the password for your printer. The default password is 1234.

3. Click Submit Changes.

The following statement appears:

Access Granted. This IP Address now has admin access to the restricted printer pages. Please Click here to proceed

4. Click on the statement.

The View and Modify Printer Settings page displays (Figure 7). Table 20 on page 52 shows the screens that appear when you click on the menu selections on this page and describes some of the crucial items.

WebView Web Pages

View and Modify Printer Settings

Figure 7 • View and Modify Printer Settings Page

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WebView Web Pages

View and Modify Printer Settings

Table 20 • Subscreens: View and Modify Printer Settings Screen

General Setup Serial Communications Setup

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WebView Web Pages

View and Modify Printer Settings

Table 20 • Subscreens: View and Modify Printer Settings Screen (Continued)

Network Configuration Menu

(see Table 21 on page 57 for subscreens)

RFID Setup (RFID Printers/Print Engines only)

Print Listings on Label

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WebView Web Pages

View and Modify Printer Settings

Table 20 • Subscreens: View and Modify Printer Settings Screen (Continued)

Media Setup Calibration

14143L-007 A Wireless User Guide 5/13/10

Table 20 • Subscreens: View and Modify Printer Settings Screen (Continued)

ZPL Control Advanced Setup

WebView Web Pages

View and Modify Printer Settings

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WebView Web Pages

View and Modify Printer Settings

Network Configuration Screens

This section shows the shows the screens that appear when you click on the menu items on the Network Configuration menu.

To access the Network Communications menu, complete these steps:

1. From the printer home page, click View and Modify Printer Settings.

The printer prompts you for a password.

2. Enter the password for your printer. The default password is 1234.

3. Click Submit Changes.

The following statement appears:

Access Granted. This IP Address now has admin access to the restricted printer pages. Please Click here to proceed

4. Click on the statement.

The View and Modify Printer Settings page displays (see Figure 7 on page 51).

5. Click Network Configuration.

The Network Configuration Menu display s . Table 21 shows the screens that appear when you click on the menu selections on this page and describes some of the items that may need clarification.

14143L-007 A Wireless User Guide 5/13/10

View and Modify Printer Settings

Table 21 • Subscreens: Network Communications Setup

WebView Web Pages

Primary/Secondary Settings

Xi4, R110Xi4, ZM400, ZM600, RZ400, and RZ600

SNMP

Other Printers

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WebView Web Pages

View and Modify Printer Settings

Table 21 • Subscreens: Network Communications Setup (Continued)

SMTP

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WebView Web Pages

View and Modify Printer Settings

Table 21 • Subscreens: Network Communications Setup (Continued)

TCP/IP

Xi4, R110Xi4, ZM400, ZM600, RZ400, and RZ600

TCP/IP

Other Printers

5/13/10 Wireless User Guide 14143L-007 A

WebView Web Pages

View and Modify Printer Settings

Table 21 • Subscreens: Network Communications Setup (Continued)

Wireless Setup Wireless Encryption Setup

14143L-007 A Wireless User Guide 5/13/10

Directory Listing

The directory page lists all file system devices (A:, E:, R:, Z:). The size, name, and location for each stored object are displayed.

To create a new item on the Directory Listing screen, complete these steps:

1. On the printer home page, click Directory Listing.

The Directory Listing screen displays.

WebView Web Pages

Directory Listing

5/13/10 Wireless User Guide 14143L-007 A

WebView Web Pages

Directory Listing

2. From the Directory Listing screen, click Create New Script.

The Create New Script screen displays.

3. Select a device type from t he dro p-down menu to indicate a memory location that is

appropriate to your needs.

• E: (ONBOARD FLASH)—non-volatile memory , whic h is persistent acro ss a power

cycle.

• R: (RAM)—volatile memory, which is not persistent across a power cycle.

4. Type a name for the file in the Name field.

14143L-007 A Wireless User Guide 5/13/10

5. Click Edit.

The Edit ZPL Script screen displays.

WebView Web Pages

Directory Listing

6. Enter the ZPL code in the text field.

5/13/10 Wireless User Guide 14143L-007 A

WebView Web Pages

Directory Listing

7. Click one of the available buttons:

Button Function/Operation

Preview Label Displays a graphic representation of the label that results from the

ZPL code.

Print Label Sends the ZPL code to the printer. Reset Clears the text field. Save

Save As

a. Enter the printer password in the password field. b. Click Save.

If the correct password was entered, saves the label to the ZPL file name entered on the Create New Script screen.

a. Enter the printer password in the password field. b. Click Save As.

The Save ZPL Script screen displays.

c. Enter a file name in the Name field. d. Click Save.

If the correct password was entered on the Edit ZPL Script screen, the file is saved.

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Alert Setup

For the printer to interact with ZebraNet Alert, SNMP settings must be established in these areas:

The ZebraLink messaging system provides for more than SNMP notification. Alerts can be routed to various destinations:

To view Alert Setup, complete these steps:

• the printer, via the WebView interface

• the Alert Printer Management Utility for logging SNMP traps

•TCP

•UDP

•e-mail

• serial port

• parallel port destinations

WebView Web Pages

Alert Setup

1. From the printer home page, click Alert Setup.

The Alert Messaging System screen displays.

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WebView Web Pages

Alert Setup

Establishing E-Mail Alert Messaging

ZebraNet Alert allows printer errors to be sent directly to any valid e-mail address. You can set up multiple e-mail addresses for routing different error messag es or split notifications betwee n e-mail and other network management tools.

To begin receiving e-mail notification of errors, complete these steps:

1. From the Alert Messaging System screen, click Add Alert Message.

The Add Alert Message screen displays.

2. From the dro p-down menu, specify the condition to send over e-mail, su ch as

HEAD ELEMENT BAD or PAPER OUT.

3. Select a destinati on from the drop-down menu.

4. Enter a valid e-mail address to which the messages will be sent. (The Port field can be

ignored for e-mail setup.)

5. Enter the printer password.

6. Click Add Alert Message.

7. On the add alert message confirmation page, click Home to return to the printer’s home

page.

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WebView Web Pages

Alert Setup

8. From the printer’s home page, click View and Modify Printer Settings. (You may be

prompted for the printer’s password if it was not entered recently.) The View and Modify Printer Settings screen displays.

9. Click Network Configuration.

The Network Configuration Menu displays.

10. Click SMTP.

The SMTP Setup screen displays.

11. Specify your SMTP server address and Print Server domain.

12. Click Submit Changes.

The screen displays the following:

Changes were successfully saved (temporarily).

13. Click View and Modify Printer Settings.

The View and Modify Printer Settings page for your printer returns (see Figure 7

on page 51).

14. Click Save Current Configuration.

The screen displays the following:

Current configuration saved.

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WebView Web Pages

Printer Controls

To view Printer Controls, complete these steps:

This page offers control over basic printer functions.

1. From the printer home page, click Printer Controls.

The printer prompts you for a password.

2. Enter the password for your printer. The default password is 1234.

3. Click Submit Changes.

The screen displays the following:

Access Granted. This IP Address now has admin access to the restricted printer pages. Please Click here to proceed

4. Click on the statement.

This Printer Controls screen displays.

14143L-007 A Wireless User Guide 5/13/10

WebView Web Pages

Printer Controls

5. Click one of the available buttons:

Button Function

Pause Toggles the pause option on the printer. Feed Causes printer to feed one label. Cancel One Format Cancels the currently printing format. Cancel All Formats Cancels all formats. Reset Printer Causes the printer to perform its standard reset without

cycling power.

a. Click Reset Printer.

The screen prompts

Are you sure you want to reset the printer?

b. Click Reset.

The printer resets itself.

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WebView Web Pages

Print Server Settings

This section provides you with instructions for viewing the current print server settings. To apply changes made in this section, use the default user ID and passw ord:

• User ID: admin

• Password: 1234

To view the print server menu, complete these steps:

1. From the printer home page, click Print Server Settings.

The Print Server screen opens. The Network Configuration Menu displays. Table 22 shows the screens that appear when you click on the menu selections on this page.

14143L-007 A Wireless User Guide 5/13/10

Printer

Returns to printer home page.

Print Server

Table 22 • Subscreens: Print Server Settings

The Print Server Configuration screen allows you to configure the following print server categories. Click the links that follow to go to the screen descriptions.

• TCP/IP Configuration

• TCP/IP Logical Printing Ports

• System (SNMP)

• SMTP Email Alerts

• Web Admin

• POP3 E-Mail Printing

WebView Web Pages

Print Server Settings

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WebView Web Pages

Print Server Settings

Table 22 • Subscreens: Print Server Settings (Continued)

Print Server: TCP/IP Configuration

Print Server: TCP/IP Logical Printing Ports

14143L-007 A Wireless User Guide 5/13/10

Table 22 • Subscreens: Print Server Settings (Continued)

WebView Web Pages

Print Server Settings

Print Server: System (SNMP)

Print Server: SMTP Email Alerts

Print Server: Web Ad min

Print Server: POP3 E-Mail Printing

5/13/10 Wireless User Guide 14143L-007 A

WebView Web Pages

Print Server Settings

Job Log

Table 22 • Subscreens: Print Server Settings (Continued)

Cancel Job

14143L-007 A Wireless User Guide 5/13/10

Table 22 • Subscreens: Print Server Settings (Continued)

View Configuration Sheet

WebView Web Pages

Print Server Settings

View Port Status Contact

5/13/10 Wireless User Guide 14143L-007 A

WebView Web Pages

Print Server Settings

Table 22 • Subscreens: Print Server Settings (Continued)

FAQ

Goes to http://support.zebra.com.

Reset Print Server (Restore) Factory Default Printer Settings

(Restore) Factory Print Server Settings

Reset Printer

Goes to the Printer Controls page. See Printer

Controls on page 68.

Returns to the View and Modify Printer Settings page. See View and Modify Printer Settings

on page 51.

14143L-007 A Wireless User Guide 5/13/10

Glossary

Extensible Authentication Protocol over Flexible Authentication via Secure Tunneling (EAP-FAST) Extensible Authentication Protocol-Flexible Authentication via

Secure Tunneling (EAP-FAST) is a publicly accessible IEEE 802.1X EAP type developed by Cisco Systems. It is available as an IETF informatio nal draft. Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) is a publicly accessible IEEE 802.1X EAP type developed by Cisco Systems. It is available as an IETF informational draft. Cisco developed EAP-FAST to support customers who cannot enforce a strong password policy and wish to deploy an 802.1X EAP type that does not require digital certificates, supports a variety of user and password database types, sup ports password expiration and change, and is flexible, easy to deploy, and easy to manage. For example, a customer using Cisco LEAP who cannot enforce a strong password policy and does not want to use certificates can migrate to EAP-FAST for protection from dictionary attacks.

Extensible Authentication Protocol over Transport Layer Security (EAP-TLS) Second generation Wi-Fi security. Current

Wi-Fi security standards (802.1x) define the use of the TLS protocol encapsulated within the Extensible Authentication Protocol (EAP) as one of the strongest security mechanisms for Wi-Fi. Using EAP-TLS provides well-regarded, standards-based security between an access point and a Wi-Fi client. This is a Microsoft standard.

• A form of 802.1X (EAP) authentication

• Uses client and server certificates for mutual authentication (PKI)

• TLS 1.0 (Transport Layer Security) is based on Secure Socket Layer (SSL) 3.0

Extensible Authentication Protocol over Tunneled Transport Layer Security (EAP-TTLS) EAP-TTLS is an extension of

EAP-TLS which provides for certificate-based, mutual authentication of the client and network. Unlike EAP-TLS, however, EAP-TTLS requires only server-side certificates, eliminating the need to configure certificates for each WLAN client. In addition, it supports legacy password protocols, so you can deploy it against your exis ting authentication system (such as tokens or Active Directories.) It securely tunnels client authentication within TLS records, ensuring that the user remains anonymous to eavesdroppers on the wireless link and the entire network to the RADIUS serv er.

5/13/10 Wireless User Guide 14143L-007 A

Glossary

firmware This is the term used to specify the printer’s operating program. This program is

downloaded to the printer from a host computer and stored in FLAS H memory. Each time the printer power is turned on, this oper ating program starts. This program controls when to feed the media forward or backward and when to print a dot on the label stock.

FLASH memory FLASH memory is non-volatile and maintains the stored information intact when power is off. This memory area is used to store the printer’s operating program. In addition, this memory can be used to store optional printer fonts, graphic formats, and complete label formats.

Kerberos Network authentication protocol that uses the concept of a time-limited “ticket” for access to network resources. Kerberos uses key distribution and client/server authentication.

Lightweight Extensible Authentication Protocol (LEAP or Lightweight EAP) A non-standard Wireless Security protocol from Cisco.

LEAP uses mutual authentication, meaning that both the user and the access point must be authenticated before access to the LAN is allowed. Mutual authentication can help protect wireless networks from rogue access points, man-in-the-middle attacks, sniffing attacks, and active attacks. Based on 802.1X EAP protocol.

liquid crystal display (LCD) The LCD is a back-lit display that provides the user with either operating status during normal operation or option menus when configuring the printer to a specific application.

Protected Extensible Authentication Protocol (PEAP) A draft standard for a common approach to wireless-network user authentication.

• A form of 802.1X authentication

• Currently an IETF draft (still subject to change)

• Performs mutual client/server authentication using transpo rt layer security (TLS), but only requires a server certificate

• With no client certificate, configuration is easier than EAP-TLS

Wi-Fi Protected Access (WPA) WPA is a security protocol for wireless local area networks (WLANs) that includes encryption and user authentication.

Wireless Encryption Protocol (WEP) WEP is a security protocol for wireless local area networks (WLANs) that secures data transmissions using 64-bit or 128-bi t encryption.

14143L-007 A Wireless User Guide 5/13/10

Index

access point

as part of a WLAN, 14 selection, 14 troubleshooting problems, 44

active print server

IP address and network configuration label, 19 other printers, 37 S4M printer, 34 selecting primary network device, 20 Xi4, R110Xi4, ZM400/ZM600,

and RZ400/RZ600 printers, 32 alert setup, 65 authentication

NOT AUTHENTICATD message, 42 troubleshooting, 45

configuration, 26 connecting to a wireless network, 14 contacts, 7 control panel

view wireless status, 27 wireless print server parameters, 31

customer service, 7

default gateway

other printers, 38 S4M printer, 35 Xi4, R110Xi4, ZM400/ZM600,

and RZ400/RZ600 printers, 33

device type, 62 download firmware, 13

e-mail alert messaging, 66 encryption

troubleshooting, 45 Wireless Encryption Setup screen, 60

ESSID

other printers, 39 S4M printer, 36 Xi4, R110Xi4, ZM400/ZM600,

and RZ400/RZ600 printers, 33

firmware

105SL parameters, 37 connection problems after upgrade, 44 option board, 43 PAX4 parameters, 37 R110Xi4 parameters, 31 RZ400/RZ600 parameters, 31 S4M parameters, 34 version required in printer, 13 versions required in wireless radio cards, 15 Xi4 parameters, 31 XiIIIPlus parameters, 37 Z4Mplus/Z6Mplus parameters, 37 ZM400/ZM600 parameters, 31

flash memory, 62

5/13/10 Wireless User Guide 14143L-007 A

Index

hardware requirements, 12 home page, 48

interaction between wired and wireless, 19 IP address

192.168.254.254 showing, 46 all zeroes (000.000.000.000), 46 for wired and wireless print servers, 19 S4M printer, 35 troubleshooting issues, 46 view on other printers, 38 Xi4, R110Xi4, ZM400/ZM600, and RZ400/RZ600

printers, 32 IP resolution

other printers, 38 S4M printer

CHANGE IP PROTOCOL,34 OBTAIN IP ADDRESS,34

Xi4, R110Xi4, ZM400/ZM600, and RZ400/RZ600

printers, 32

Kerberos

wireless cards that support Kerberos, 16

liability, 2 link status indicator, 27 LIST NETWORK option, 29

MAC address

other printers, 38 S4M printer, 35 Xi4, R110Xi4, ZM400/ZM600, and RZ400/RZ600

printers, 33 memory locations, 62

network configuration label

HC100 printer configuration wristband, 30

other printers, 29 network configuration screens, 56 network settings on control panel, 31 NO CARD INSERTED message, 42 noise level indicator, 28

NOT ASSOCIATED message, 42 NOT AUTHENTICATD message, 42

onboard flash, 62 option board firmware, 43

parallel port to configure wireless print server, 26 password for wireless parameters, 31 poor signal setting, 42 primary network device

preference for active print server, 20

Xi4, R110Xi4, ZM400/ZM600, and RZ400/RZ600

printers, 31 primary/secondary settings web page, 57 print network configuration label

through control panel, 29 PRINT OUT NETWORK option, 29 printer home page, 48 printer memory, 62

RADIO WARNING POOR SIGNAL message, 42 RESET NETWORK option

other printers, 39

S4M printer, 36

Xi4, R110Xi4, ZM400/ZM600, and RZ400/RZ600

printers, 33 restore network to defaults, 40 RFID setup web page, 53

14143L-007 A Wireless User Guide 5/13/10

Index

sales, 7 security type

other printers, 39 S4M printer, 36 wireless radio cards used with each, 16 Xi4, R110Xi4, ZM400/ZM600, and RZ400/RZ600

printers, 33 serial communication setup web page, 52 signal strength and quality

indicators, 28 SMTP parameters, 58 SNMP parameters, 57 subnet mask

other printers, 38

S4M printer, 35

Xi4, R110Xi4, ZM400/ZM600, and RZ400/RZ600

printers, 32

supported wireless radio cards, 15

TCP/IP setting via web pages, 59 technical support, 7 troubleshooting

connection problems after firmware upgrade, 44

encryption and authentication issues, 45

general issues, 43

inconsistent wireless connecti on, 44

IP issues, 46

not connecting, 43

option board firmware, 43

system disabled after encryption set, 45

WEP key field not large enough, 45

wireless radio card not acknowledged, 44

USB port to configure wireless print server, 26

view printer configuration via web pages, 50 view wireless status through control panel, 27

web pages

accessing home page, 48 add alert message, 66 advanced setup, 55 alert setup, 65 calibration, 54 directory listing, 61 general setup, 52 media setup, 54 network configuration screens, 56 print listings on label, 53 print server settings, 70 printer controls, 68 problems accessing with wired IP address, 46 RFID setup, 53 serial communication setup, 52 SMTP, 58 SNMP, 57 TCP/IP, 59 view and modify printer settings, 51 view printer configuration, 50 wireless encryption setup, 60 wireless setup, 60

ZPL control, 55 WebView web pages, 47 wired print server

check during bootup, 20

interaction with wireless print server, 19

using to configure wireless print server, 26

view or modify settings via web pages, 70 wireless link status indicator, 27 wireless password, 31 wireless print server

control panel parameters, 31

interaction with wired print server, 19

set up via web pages, 60 wireless radio card

printer not acknowledging, 44

supported cards, 15

supported security types, 16 wireless signal indicators, 27 wireless status indicator lights (HC100), 28 WLAN setup, 14

ZebraNet Alert, 65

5/13/10 Wireless User Guide 14143L-007 A

Index

Notes • ___________________________________________________________________

__________________________________________________________________________

14143L-007 A Wireless User Guide 5/13/10

Zebra Technologies Corporation

Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766

Zebra Technologies Europe Limited

Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF, UK

T: +44 (0)1 62 8 55 60 00 F: +44 (0)1628 556001

Zebra Technologies Asia Pacific, LLC

120 Robinson Road #06-01 Parakou Building Singapore 068913 T: +65 685 8 07 22 F: +65 6885 0838

http://www.zebra.com

Zebra ZebraNet Wireless User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

About This Document

Who Should Use This Document

How This Document Is Organized

Contacts

Document Conventions

Introduction

Printer Requirements and Print Server Features

Hardware

Firmware

Connecting to a Wireless Network

Access point

Supported Wireless Radio Cards

Supported Security Types

Determining the Active Print Server

Viewing IP Addresses and the Active Print Server

Active Device Selection

Install a Wireless Radio Card or Compact Flash Wireless Radio Card

Configuration

View Wireless Status through the Control Panel

LCD Link Status and Wireless Signal Indicators

HC100 Wireless Status Indicator Lights

Print Network Configuration Information

Network Configuration Label

HC100 Printer Configuration Wristband

Wireless Network Parameters on the LCD

Xi4, R110Xi4, ZM400, ZM600, RZ400, and RZ600 Printers

S4M Printers

Other Printer Models

Restore Network Parameters to Defaults

Troubleshooting

Wireless Error Messages

General Issues

Encryption and Authentication Issues

IP Issues

WebView Web Pages

Web Page Overview

Home Page

View Printer Configuration

View and Modify Printer Settings

Network Configuration Screens

Directory Listing

Alert Setup

Establishing E-Mail Alert Messaging

Printer Controls

Print Server Settings

Glossary

Index