Zebra ZebraNet Wireless User Guide

ZebraNet

®

Wireless User Guide

for the Wireless Print Server,

Wireless Plus Print Server,

and Internal Wireless Plus Print Server

with printer firmware versions X.15.x and later,

or with some ZSPx firmware versions

14143L-007

© 2010 ZIH Corp. The copyrights in this manual and the software and/or firmware in the printer described

therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software
and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000
(17 U.S.C.506). Copyright violators may be subject to civil liability.

This product may contain ZPL
Monotype Imaging fonts. Software © ZIH Corp. All rights reserved worldwide.

®

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and

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Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark
information, please see “Trademarks” on the product CD.

3

Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries. It is intended solely for the information and use of parties operating and maintaini ng the equ ipment
described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any
other purpose without the express, written permission of Zebra Technologies.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All

specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and

manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,

or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business interruption, or loss
of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra
Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Part Number: 14143L-007

Contents

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Printer Requirements and Print Server Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting to a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Supported Wireless Radio Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Supported Security Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Determining the Active Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Viewing IP Addresses and the Active Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Active Device Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Install a Wireless Radio Card or Compact Flash Wireless Radio Card . . . . . . . . . . . . . . 22

2 • Wireless Status and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

View Wireless Status through the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

LCD Link Status and Wireless Signal Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

HC100 Wireless Status Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Print Network Configuration Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

HC100 Printer Configuration Wristband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

5/13/10 Wireless User Guide 14143L-007 A

Contents

4

Wireless Network Parameters on the LC D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Xi4, R110Xi4, ZM400, ZM600, RZ400, and RZ600 Printers. . . . . . . . . . . . . . . . . . . . 31

S4M Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Other Printer Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Restore Network Parameters to Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

3 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Wireless Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

General Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Encryption and Authentication Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

IP Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4 • WebView Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Web Page Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

View Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

View and Modify Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Network Configuration Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Directory Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Alert Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Establishing E-Mail Alert Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Printer Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Print Server Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

14143L-007 A Wireless User Guide 5/13/10

About This Document

This section provides you with contact information, documen t struc ture and organization, and
additional reference documents.

Contents

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

5/13/10 Wireless User Guide 14143L-007 A

About This Document

6

Who Should Use This Document

Who Should Use This Document

This User Guide is intended for use by someone who needs to configure and use a wireless
print server for use with a supported printer.

This version of the User Guide supports the ZebraNet Wireless Print Server, the ZebraNet
Wireless Plus Print Server, and the ZebraNet Internal Wireless Plus Print Server with printer
firmware versions X.15.x or later. Some features or printers require X.16.x, X.17.x, or later.

The following special versions of firmware or later also are supported. They are referred to in
this User Guide as ZSPx firmware.

• ZSP994P

• ZSP999F

• ZSP1027F

• ZSP1056E

• ZSP1082F

For older versions of firmware, refer to the Wireless Print Server User Guide, part number
13422L-XXX.

How This Document Is Organized

Section Description

Introduction on page 11 This section provides an overview of the ZebraNet wireless print

Wireless Status and Settings

on page 25

Troubleshooting on page 41 This section provides solutions to problems related specifically to

WebView Web Pages on page 47 This section provides you with instructions for viewing the current

The User Guide is set up as follows:

servers, including the Wireless Print Server, Wireless Plus Print
Server, and Internal Wireless Plus Print Server.

This section presents several options for viewing or modifying the
wireless status and settings.

the wireless print servers.

print server settings.

14143L-007 A Wireless User Guide 5/13/10

Contacts

About This Document

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com
E-mail Back Technical Library:

E-mail address: [e-mail]
Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase
Online Case Registration: www.zebra.com/techrequest

Contacts

7

Which Department

Do You Need?

Regional Headquarters Zebra Technologies Corporation

475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA

T: [phone]
Toll-free [phone]
F: [phone]

Technical Support

For questions on the
operation of Zebra
equipment and software,
please call your distributor.
For additional assistance,
contact us.

Please have your model and
serial numbers available.

Repair Service
Department

For back-to-base service and
repair.

Technical Training
Department

For Zebra product training
courses.

Inquiry Department

For product literature and
distributor and dealer
information.

Customer Service
Department (US)

Internal Sales
Department (UK)

For printers, parts, media,
and ribbon, please call your
distributor or contact us.

Key:

T: Telephone
F: Facsimile
E: E-mail

T: +1 877 ASK ZEBRA (275 9327)
F: [phone]

Hardware: [e-mail]
Software: [e-mail]

Kiosk printers:

T: [phone]
E: [e-mail]

T: +1 877 ASK ZEBRA (275 9327)
F: [phone]

E: [e-mail]
To request a repair in the U.S.,

go to www.zebra.com/repair
T: [phone]

T: [phone]
F: [phone]

E: [e-mail]

T: +1 877 ASK ZEBRA (275 9327)
E: [e-mail]

T: +1 877 ASK ZEBRA (275 9327)
E: [e-mail]

The Americas

.

Europe, Middle East,

and Africa

Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF
United Kingdom

T: [phone]
F: [phone]

T: [phone]
F: [phone]

E: [e-mail]

T: [phone]
F: [phone]

New requests: [e-mail]
Status updates:

[e-mail]

T: [phone]
F: [phone]

E: [e-mail]

T: [phone]
F: [phone]

E: [e-mail]

T: [phone]
F: [phone]

E: [e-mail]

Asia Pacific

and India

Zebra Technologies Asia
Pacific Pte. Ltd.
120 Robinson Road
#06-01 Parakou Building
Singapore 068913

T: + 65 6858 0722
F: [phone]

T: [phone]
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

T: [phone]
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

T: + 65 6858 0722
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

E: China: [e-mail]

All other areas:

AP [e-mail]

T: [phone]
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

5/13/10 Wireless User Guide 14143L-007

About This Document

8

Document Conventions

Document Conventions

The following conventions are used throughout this document to convey certain information.

Alternate Color (online only) Cross-references contain hot links to other sections in this
guide. If you are viewing this guide online in .p df format, you can click the cross-reference
(blue text) to jump directly to its location.

LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in

Bubbledot ICG font.

Command Line Examples Command line examples appear in Courier New font. For
example, type

Files and Directories File names and directories appear in Courier New font. For
example, the

Icons Used

Identifies features that are available in printers with firmware version X60.15.x, X50.15.x, or
later.

ZTools to get to the Post-Install scripts in the bin directory.

Zebra<version number>.tar file and the /root directory.

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Caution • (No icon) Advises you that failure to take or avoid a specific action could result in

physical harm to the hardware.

Important • Advises you of informatio n that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

14143L-007 Wireless User Guide 5/13/10

About This Document

3

1

2

Document Conventions

Illustration Callouts Callouts are used when an illustration contains information that needs
to be labeled and described. A table that contains the labels and descriptions follows the
graphic. Figure 1 provides an example.

Figure 1 • Sample Figure with Callouts

Clear plastic RF card cover

1

(not used on all printers)
Screw

2

Wireless radio card

3

9

5/13/10 Wireless User Guide 14143L-007

About This Document

Notes • ___________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

10

Document Conventions

14143L-007 Wireless User Guide 5/13/10

1

Introduction

This section provides an overview of the ZebraNet wireless print servers, i ncluding the
Wireless Print Server, Wireless Plus Print Server, and Internal Wireless Plus Print Server.

Contents

Printer Requirements and Print Server Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting to a Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Supported Wireless Radio Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Supported Security Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Determining the Active Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Viewing IP Addresses and the Active Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Active Device Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Install a Wireless Radio Card or Compact Flash Wireless Radio Card . . . . . . . . . . . . . . 22

5/13/10 Wireless User Guide 14143L-007 A

Introduction

12

Printer Requirements and Print Server Features

Printer Requirements and Print Server Features

This section defines the requirements for using the different ZebraNet wireless print servers. It
also defines features of and limitations to the wireless p rint servers on dif fere nt printer model s.

Hardware

PCMCIA and Compact Flash Memory Cards PCMCIA memory or Compact Flash

memory cards will not work and are not supported on the Wireless Plus Print Server. The
Internal Wireless Plus Print Server does not include a slot for these card types.

Wireless Card Socket Option The ZebraNet wireless print server options replace the
Wireless Card Socket Option (WCSO) in 105SL printers with a serial number of 6400357 or
greater. Do not install a wireless option board on a 105SL printer with a serial number that is
less than 6400357.

Wireless Option Board A special wireless option board must be installed in your
printer/print engine. To determine if you have a wireless option board installed, use a printer
configuration label (refer to the instructions in the User Guid e that came with your printer). To
purchase a wireless option, contact your authorized Zebra reseller for more information.

The wireless option boards are identified by the HARDWARE ID line on the printer
configuration label.

The part numbers shown on the HARDWARE ID line indicate the wireless print se rvers as
shown in Table 1.

Table 1 • Zebra Part Numbers for Wireless Print Server Boards

Part Number Corresponds to the Following

29651-0xx Wireless Plus Print Server
29652-0xx Internal Wireless Plus Print Server
29881-009* Wireless Print Server
29882-001 Wireless Plus Print Server
29883-001 Internal Wireless Plus Print Server
79087 Wireless Print Server
79088 Wireless Print Server
79089 Wireless Print Server
79090 Wireless Print Server

* Not supported by this manual. Refer to the Wireless Print Server User Guide, part number 13422L-XXX.

14143L-007 A Wireless User Guide 5/13/10

Firmware

After a wireless option board is installed, your printer must be running a supported firmware
version (Table 2) to access the features in this manual. You may download the latest firmware
appropriate for your printer to access the latest encryption features. Go to

http://www.zebra.com/firmware for firmware download options. With the Wireless Print

Server, not all features in this manual may be available to you.

Printer Requirements and Print Server Features

Table 2 • Supported Firmware Versions

Introduction

13

Printer

105SL X60.15.X X60.15.X X60.16.X
HC100 N/A N/A V54.16.X
110PAX4, 170PAX4 X60.15.X X60.15.X X60.16 .X
R110PAX4 R62.15.X

R110Xi, R170Xi R60.15.X R60.15.X R60.16.X
R110Xi HF R65.15.X R65.15.X R65.16.X
R110Xi4 N/A V.53.17.7 or later V.53.17.7 or later
R4Mplus ZSP994P

RZ400, RZ600 R53.16.X R53.16.X R53.16.X
S4M V50.15.X

ZebraNet Wireless

Print Server

R63.15.X

ZSP999F

ZSP1027

ZSP1056E

ZSP1082F

X53.15.X

ZebraNet Wireless

Plus Print Server

R62.15.X
R63.15.X

N/A N/A

V50.15.X
X53.15.X

ZebraNet Internal

Wireless Plus Print

Server

R62.16.X
R63.16.X

X53.16.X

XiIIIPlus X60.15.X X60.15.X X60.16.X
Xi4 N/A X53.17.X X53.17.X
Z4Mplus, Z6Mplus X60.15.X N/A N/A
ZM400, ZM600 N/A X53.15.X X53.16.X

S4M Printers S4M printers with an older wireless option boards cannot use firmware
versions V50.15.X or later. View the HARDWARE ID line on a printer configuration label. If
the number 29881-099 appears, you must use firmware V50.13.x, and refer to the Wireless
Print Server User Guide (part number 13422L-XXX) for your printer.

5/13/10 Wireless User Guide 14143L-007 A

Introduction

21 3

14

Connecting to a Wireless Network

Connecting to a Wireless Network

The ZebraNet wireless print servers are Ethernet connectivity options for your printer. With
one of these wireless print servers, the printer communicates with a wireless Local Area
Network (WLAN) through a wireless radio card instead of being connected to a wired Local
Area Network (LAN) with physical wires.

Figure 2 shows the network architecture of a typical WLAN setup. Two critical WLAN

components for wireless operation are a wireless radio card and an access point. The ZebraNet
Internal Wireless Plus Print Server has a built-in wireless radio card.

Figure 2 • WLAN Setup with the ZebraNet Wireless Print Server

or Wireless Plus Print Server

Computer (stand-alone or laptop)

1

Access point

2

Printer configured with a ZebraNet wireless print server and equipped with

3

a supported wireless radio card (if applicable)

Access Point

A third-party access point forms a bridge between the WLAN and wired LAN. Select an
access point that is compatible with the supported wireless radio cards that you will use with
your ZebraNet wireless print server . Some access points may not support all ZebraNet wireless
print servers.

Multiple access points can be used to extend the coverage of the wireless LAN. The
reassociation capabilities of the IEEE 802.11b/g standard enable clients to move throughout
the WLAN area and roam between access points. Reassociation can occur as long as the
ZebraNet wireless print server is on the same network configurations and ESSID (network
name) as the access point to which it is trying to connect.

14143L-007 A Wireless User Guide 5/13/10

Supported Wireless Radio Cards

Note • The ZebraNet Internal Wireless Print Server has a built-in wireless radio card. This

section applies only to the ZebraNet Wireless Print Server and the ZebraNet Wireless Plus
Print Server.

A supported third-party PCMCIA, Compact Flash™, or CardBus wireless radio card is
required for the printer to qualify with the WLAN. After the wireless option board is installed
in the printer, the wireless radio card inserts into a slot on this board. A wireless radio card is
NOT provided with the ZebraNet Wireless Print Server or the ZebraNet Wireless Plus Print
Server.

Supported Wireless Cards Table 3 lists the wi reless radio cards that are supported at the

time of this release. Some wireless radio cards listed here may not support all ZebraNet
wireless print server features. See Table 5 on page 16 or check with the card manufacturer to
ensure that the card that you wish to use supports the wireless security type used on your
WLAN. Check the operating conditions (such as temperature and humidity) for the wireless
radio card that you choose. If the card has more restrictions than the printer, this may limit the
conditions under which you can operate the printer with a wireless connection.

Introduction

Connecting to a Wireless Network

15

Table 3 • Supported Wireless Cards by Manufacturer

Manufacturer Model

Symbol®
Technologies

®

Cisco

* This card requires an adapter.

Manufacturer Model Required Wireless Card Firmware

Symbol
Technologies

Systems CB21 not supported supported

Wireless Card Firmware Table 4 lists specific firmware versions required to support the
features in this manual. You may be able to download new firmware to your wireless radio
card. Check with the card manufacturer for more information.

LA-4137* supported supported
LA-4121 Series supported supported

340 Series supported supported
350 Series supported supported

Table 4 • Required Wireless Card Firmware

LA-4137 The card must have firmware version F3.91-69 or later.
LA-4121 Series The card must have firmware version V2.90-58 or later.

ZebraNet Wireless

Print Server

ZebraNet Wireless Plus

Print Server

Cisco Systems CB21 The card must have firmware version 5.60.21 or later.

340 Series
350 Series

5/13/10 Wireless User Guide 14143L-007 A

Introduction

16

Connecting to a Wireless Network

Supported Security Types

Your WLAN can use any of a number of different types of security and encryption, or it can
use none at all. This section shows which security types you can use with the different
ZebraNet wireless print servers.

Note • Configuring a printer for WPA also allows the printer to be used in WPA2

environments.

ZebraNet Wireless Plus Print Server

Table 5 lists the security types that are supported by the Wireless Plus Print Server. Support

varies by the card manufacturer and the card type. Select a wireless radio card that is supported
by your wireless print server and that supports the security type being used on your WLAN.

Table 5 • Security Types Supported on the Wireless Plus Print Server

Card Manufacturer

Security Type

Cisco CB21 Cisco 350

Open Yes Yes Yes Yes
EAP-FAST Yes Not Supported Yes Yes
EAP-TLS Yes Not Supported Yes Yes
EAP-TTLS Yes Not Supported Yes Yes
Kerberos Not Supported Not Supported Yes Yes
LEAP Yes Yes Yes Yes
PEAP Yes Not Supported Yes Yes
WEP (40 bit and 128 bit) Yes Yes Yes Yes
WPA - LEAP Yes Yes Yes Yes
WPA - PSK Yes Yes Yes Yes
WPA- EAP-FAST Yes Yes Yes Yes
WPA- EAP-TLS Yes Yes Not Supported Yes
WPA- EAP-TTLS Yes Yes Not Supported Yes
WPA- PEAP Yes Yes Yes Yes

Cisco Symbol

LA-4121

(PCMCIA)

LA-4137

Compact Flash

WPA2 - LEAP Yes Not Supported Not Supported Not Supported
WPA2 - PSK* Ye s* Not Supported Not Supported Not Supported
WPA2- EAP-FAST Yes Not Supported Not Supported Not Supported
WPA2- EAP-TLS Yes Not Supported Not Supported Not Supported

* Key rotation for WPA2 PSK is supported in firmware version V60.15.8Z or later, V53.15.8Z or later., V54.16.x or later, and

RX.15.8Z or later.

14143L-007 A Wireless User Guide 5/13/10

Introduction

Connecting to a Wireless Network

Table 5 • Security Types Supported on the Wireless Plus Print Server (Continued)

Card Manufacturer

17

Security Type

Cisco CB21 Cisco 350

WPA2- EAP-TTLS Yes Not Supported Not Supported Not Supported
WPA2- PEAP Yes Not Supported Not Supported Not Supported

* Key rotation for WPA2 PSK is supported in firmware version V60.15.8Z or later, V53.15.8Z or later., V54.16.x or later, and

RX.15.8Z or later.

Cisco Symbol

LA-4121

(PCMCIA)

Compact Flash

LA-4137

ZebraNet Internal Wireless Plus Print Server

Table 6 lists the security types that are supported by the Internal Wireless Plus Print Server.

Table 6 • Security Types Supported on the

Internal Wireless Plus Print Server

Security Type Supported?

Open Yes
EAP-FAST Yes
EAP-TLS Yes
EAP-TTLS Yes
Kerberos Not Supported
LEAP Yes
PEAP Yes
WEP (40 bit and 128 bit) Yes
WPA - LEAP Yes
WPA - PSK Yes
WPA- EAP-FAST Yes
WPA- EAP-TLS Yes
WPA- EAP-TTLS Yes
WPA- PEAP Yes
WPA2 - LEAP Yes
WPA2 - PSK Yes
WPA2- EAP-FAST Yes
WPA2- EAP-TLS Yes
WPA2- EAP-TTLS Yes
WPA2- PEAP Yes

5/13/10 Wireless User Guide 14143L-007 A

Introduction

18

Connecting to a Wireless Network

ZebraNet Wireless Print Server

Table 7 lists the security types that are supported by the Wireless Print Server. Support varies

by the card manufacturer and the card type. Select a wireless radio card that is supported by
your wireless print server and that supports the security type being used on your WLAN. The
Wireless Print Server does not support the Cisco CB21 radio card.

Table 7 • Security Types Supported on the Wireless Print Server

Card Manufacturer

Security Type

Open Yes Yes Yes
EAP-FAST Not Supported Yes Yes
EAP-TLS Not Supported Yes Yes
EAP-TTLS Not Supported Yes Yes
Kerberos Not Supported Yes Yes
LEAP Yes Yes Yes
PEAP Not Supported Yes Yes
WEP (40 bit and 128 bit) Yes Yes Yes
WPA - LEAP Yes Yes Yes
WPA - PSK Yes Yes Yes
WPA- EAP-FAST Yes Yes Yes
WPA- EAP-TLS Yes Not Supported Yes
WPA- EAP-TTLS Yes Not Supported Yes
WPA- PEAP Yes Yes Yes

Cisco Symbol

Cisco 350

LA-4121

(PCMCIA)

LA-4137

Compact Flash

14143L-007 A Wireless User Guide 5/13/10

Determining the Active Print Server

= Active Print Server

Other Printers/

Print Engines

Xi4, R110Xi4, ZM400, ZM600,

RZ400, RZ600

Most printers can have wired and wireless print servers installed at the same time. However,
only one of the installed print servers can be active at any given time.

Viewing IP Addresses and the Active Print Server

The wired and wireless print servers have different IP addresses. The printer’s control panel
displays the IP address of the active print server (see View Wireless Status through the Contr ol
Panel on page 27). You can vi ew the prin te r’s web pages and send label formats to the printer
through the active print server’s IP address.

The network configuration label (Figure 3) displays the IP address of all installed print server
devices and indicates the active print server with an asterisk (circled in Figure 3). To print a
network configuration label, see Print Network Configuration Information on page 29.

Figure 3 • Active Print Sever on Network Configuration Label

Introduction

Determining the Active Print Server

19

5/13/10 Wireless User Guide 14143L-007 A

Introduction

20

Determining the Active Print Server

Active Device Selection

Your active print server selection is dependent on the model of printer or print engi ne tha t you
have.

If your printer is
a(n)…

• S4M Only one print server (wired or wireless) can be installed at a

Then…

time. Thus, the print server installed is the primary print server.

• 105SL

• XiIIIPlus

• R110Xi

• R170Xi

• Z4Mplus

• Z6Mplus

• PAX4

• R110PAX4

You may select which installed device is the primary network
device. The printer will try to use the primary network device as
the active print server before trying the other installed options.

These printers and print engines use X60.16.x firmware. The
default for the printer is to skip

the check for a wired print server
during bootup. This makes the wireless print server the primary
network device. To change this default and allow the wired print
server to be the primary network device when it is connected, use
one of the following methods to tell the printer to check for a
wired print server at bootup time:

• the WIRED PS CHECK parameter on the control panel

• the ^NB ZPL command

Table 8 identifies which device becomes the active print server

under various conditions.

• Xi4

• R110Xi4

• ZM400

• ZM60

• RZ400

• RZ600

These printers support the simultaneous i nstallation of an in ternal
wired, external wired, and a wireless print server. Even though all
three print servers may be installed, only one is connected to the
network and is the active print server.

Table 9 outlines priorities and identifies which device beco me s

the active print server when multiple print servers are installed.
You may select whether the wired or wireless print server will be

the primary connection by using one of the following methods:

• the PRIMARY NETWORK parameter on the control panel

• the ^NC ZPL command

14143L-007 A Wireless User Guide 5/13/10

Introduction

Determining the Active Print Server

Table 8 • Results of Check for Wired Print Server for

105SL, XiIIIPlus, Z4Mplus, Z6Mplus, and PAX4 Series Printers

21

If the Check

for Wired Print

Server is

set to:

Installed and Connected to

a Live Ethernet Network Then the Active Print

Server will be:

Wired Wireless*

XX Wireless

Skip

XWired

XWireless

XX Wired

Check

XWired

XWireless

* NOTE: A wireless option board must have an active radio that can properly associate to an access point.

Table 9 • Active Print Server Matrix for

Xi4, R110Xi4, ZM400, ZM600, RZ400, and RZ600 Printers

If the

Primary

Network is

set to:

Internal

Installed and Connected to

aLiveEthernetNetwork

External

Wired

Wired

Then the Active

Print Server will be:

Wireless*

X X X Internal Wired

Wired

XXExternal Wired

XWireless

XX X Wireless

Wireless

X X Internal Wired

X External Wired

* NOTE: A wireless option board must have an active radio that can properly associate to an access point.

5/13/10 Wireless User Guide 14143L-007 A

Introduction

3

1

4

2

22

Install a Wireless Radio Card or Compact Flash Wireless Radio Card

Install a Wireless Radio Card or Compact Flash
Wireless Radio Card

Note • The ZebraNet Internal Wireless Print Server has a built-in wireless radio card. This

section applies only to the ZebraNet Wireless Print Server and the ZebraNet Wireless Plus
Print Server.

Printers that have the wireless option board installed can use any of th e wireless rad io cards or
Compact Flash wireless radio cards listed in Supported Wir eless Radio Car ds on page 15. This
section provides instructions for installing either type of card. Most printers use a clear plastic
RF cover over the wireless radio card or compact Flash wireless radio card.

To install a wireless radio card, complete these steps:

1. Turn off (O) the printer.

2. Remove and discard the metal cover that was shipped in place over the wireless option

card slot on the back of the printer.

3. Install the card as shown.

If you are installing... Then…

Compact Flash radio cards a. Position the adapter (1) with the back facing as

shown. Insert the adapter into the wireless option
card slot (
card-eject button (

b. Insert the Compact Flash wireless radio card ( 4) into

the adapter.

2) on the back of the printer until the

3) pops out.

14143L-007 A Wireless User Guide 5/13/10

Install a Wireless Radio Card or Compact Flash Wireless Radio Card

4

1

2

3

2

1

3

1

3

2

Other Radio CardsCompact Flash Radio Cards

If you are installing... Then…

Introduction

23

Other radio cards

a. Position the notch (1) on the wireless radio card (2)

on the top, leading edge.

b. Insert the wireless radio card into the wireless option

card slot (
card-eject button (

4. Place the RF card cover (1) over the wireless radio card (2), and secure it with a small

screw (

Note • The S4M, ZM400, ZM600, RZ400, and RZ600 printers do not use the RF card

3).

3) on the back of the printer until the

4) pops out.

cover.

5. Turn on (I) the printer.

The printer restarts and uses the wireless radio card to communicate with your WLAN.
Allow several minutes for the printer to connect to the network. For more information
about wireless status, refer to View Wireless Status through the Control Panel on page 27
or Troubleshooting on page 41.

5/13/10 Wireless User Guide 14143L-007 A

Introduction

Notes • ___________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

24

Install a Wireless Radio Card or Compact Flash Wireless Radio Card

14143L-007 A Wireless User Guide 5/13/10

2

Wireless Status

and Settings

This section presents several options for viewing or modifying the wirele ss status and settings.
You may also use:

• the printer web pages (see WebView Web Pages on page 47)

• the ZPL commands

• the Set/Get/Do commands

Contents

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

View Wireless Status through the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

LCD Link Status and Wireless Signal Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

HC100 Wireless Status Indicator Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Print Network Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

HC100 Printer Configuration Wristband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Wireless Network Parameters on the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Xi4, R110Xi4, ZM400, ZM600, RZ400, and RZ600 Printers . . . . . . . . . . . . . . . . . . . . 31

S4M Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Other Printer Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Restore Network Parameters to Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

5/13/10 Wireless User Guide 14143L-007 A

Wireless Status and Settings

26

Configuration

Configuration

Important • A wireless option bo ard must be installed on your printer before you can

configure the printer to communicate using a wireless radio card. See Hardware on page 12
to determine if your printer has a wireless board. See Firmware on page 13 for the required
firmware versions and any other restrictions.

You may configure your printer for wireless operation in the following ways:

Through the Network Setup Wizard. The Network Setup Wizard is part of the
ZebraNet™ Bridge Enterprise utility. The Network Setup Wizard writes a script for you. On
the last screen of the wizard, you may choose to send the script di rectly to your pr inter, or you
may choose to save the script to a file. The saved file has several purposes:

• The file can be sent to the printer through any available connection (serial, parallel, USB,
or wired print server).

• The file can be resent to the printer after the network settings have been restored to factory
defaults.

• The file can be sent to multiple printers that will use the same network settings.

Note • T o config ure wired and wireless print serve r s on the same printer, run the program

once for each print server, creating a script for the wired print server and another for the
wireless print server.

The ZebraNet Bridge Enterprise utility resides on the User CD for your printer an d is available
through http://www.zebra.com/software. ZebraNet Bridge Enterprise version 1.2.5 or later is
required to configure the printer correctly for use.

Through ZPL script that you write. Use the ^WX command to set the basic parameters
for security type. You can send the command through any available connection (serial,
parallel, USB, or wired print server).

Refer to the Programming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML for more
information. A copy of the manual is available at http://www.zebra.com/manuals or on the
user CD that came with your printer.

Through Set/Get/Do (SGD) commands. Begin with wlan.security to set the
wireless security type. Depending on which security type that you select, other SGD
commands will be necessary to specify other parameters. You can send the commands through
any available connection (serial, parallel, USB, or wired print server).

Refer to the Programming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML for more
information. A copy of the manual is available at http://www.zebra.com/manuals or on the
user CD that came with your printer.

Note • With printers running EPL firmware, the only way to configure wireless settings is

through SGD commands.

14143L-007 A Wireless User Guide 5/13/10