ET5X
MN-002839-02
Enterprise Tablet
Integrator Guide
ET5X
INTEGRATOR GUIDE
MN-002839-02
Rev. A
October 2019
ii ET5X Integrator Guide
Copyright
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2019 Zebra
Technologies Corporation and/or its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/
copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 35/2016 Initial release.
-02 Rev. A 10/2019 Update cradle drawings and accessory list.
iii
iv ET5X Integrator Guide
TABLE OF CONTENTS
Revision History.................................................................................................................................... iii
About This Guide
Introduction ........................................................................................................................................... ix
Documentation Set ......................................................................................................................... ix
Configurations....................................................................................................................................... ix
Chapter Descriptions ............................................................................................................................ x
Notational Conventions......................................................................................................................... x
Related Documents and Software ........................................................................................................ xi
Service Information............................................................................................................................... xi
Chapter 1: Getting Started
Introduction .......................................................................................................................................... 1-1
Unpacking ............................................................................................................................................ 1-1
Getting Started ..................................................................................................................................... 1-1
Installing a micro SIM Card (ET55 Only) ....................................................................................... 1-1
Resetting the ET5X .............................................................................................................................. 1-9
Chapter 2: Accessories
Introduction .......................................................................................................................................... 2-1
Charge Only Cradle ............................................................................................................................. 2-4
Installing the Insert ......................................................................................................................... 2-5
Communication and Charging Cradle .................................................................................................. 2-6
Installing the Insert ......................................................................................................................... 2-7
Rugged Communication and Charging Cradle .................................................................................... 2-8
4-Slot Charge Only Cradle ................................................................................................................... 2-10
Insert Installation ............................................................................................................................ 2-10
Guide Installation ........................................................................................................................... 2-11
Battery Charger Installation ........................................................................................................... 2-12
Power Setup .................................................................................................................................. 2-14
Insert Tablet into Slot ..................................................................................................................... 2-14
vi ET5X Integrator Guide
ET5X without Rugged Frame ................................................................................................... 2-14
ET5X with Rugged Frame ........................................................................................................ 2-15
Charging th Battery ........................................................................................................................ 2-16
4-Slot Battery Charger ......................................................................................................................... 2-17
Rugged Frame ..................................................................................................................................... 2-20
Expansion Back ................................................................................................................................... 2-23
Installation ...................................................................................................................................... 2-23
Programming the SE4710/SE4750 Expansion Backs ................................................................... 2-25
HID Keyboard Emulation Bar Code ............................................................................................... 2-25
Replacement Hand Strap ............................................................................................................... 2-25
Chapter 3: Software
Introduction .......................................................................................................................................... 3-1
Factory Reset ...................................................................................................................................... 3-1
System Updates .................................................................................................................................. 3-1
Creating Installation USB Thumb Drive ......................................................................................... 3-2
Setup Using Communication Dock ................................................................................................ 3-3
Setup Using a USB Hub ................................................................................................................ 3-4
Updating the Operating System ..................................................................................................... 3-4
Checking Versions ............................................................................................................................... 3-5
Check ULPMC Version .................................................................................................................. 3-5
Check BIOS Version ...................................................................................................................... 3-6
Check Operating System Version .................................................................................................. 3-7
Downgrade to Previous Operating System Version ............................................................................ 3-7
Downgrading ULPMC via EFI Shell ............................................................................................... 3-7
Downgrade Operating System ....................................................................................................... 3-8
Determining Modem Type .............................................................................................................. 3-9
Data Capture Application Development ............................................................................................... 3-9
Application Installation ......................................................................................................................... 3-9
Install from the Internet .................................................................................................................. 3-9
Install from a network ..................................................................................................................... 3-9
Chapter 4: Maintenance and Troubleshooting
Introduction .......................................................................................................................................... 4-1
Maintaining the ET5X .......................................................................................................................... 4-1
Battery Safety Guidelines .................................................................................................................... 4-1
Cleaning ............................................................................................................................................... 4-2
Materials Required ......................................................................................................................... 4-2
Cleaning the ET5X ......................................................................................................................... 4-2
Housing .................................................................................................................................... 4-2
Display ..................................................................................................................................... 4-3
Power Connector ..................................................................................................................... 4-3
Cleaning Cradle Connectors .......................................................................................................... 4-3
Cleaning Expansion Back Connectors ........................................................................................... 4-3
Cleaning Frequency ....................................................................................................................... 4-4
Troubleshooting ................................................................................................................................... 4-5
ET5X .............................................................................................................................................. 4-5
Charge Only Cradle ....................................................................................................................... 4-6
Table of Contents vii
Communication and Charging Cradles .......................................................................................... 4-6
Expansion Backs ........................................................................................................................... 4-7
Appendix A: Specifications
Technical Specifications ...................................................................................................................... A-1
ET5X .............................................................................................................................................. A-1
SE4710 Expansion Back Decode Range ............................................................................................ A-4
SE4750 Expansion Back Decode Range ............................................................................................ A-5
SE4750 SR Decode Ranges ......................................................................................................... A-5
SE4750 MR Decode Ranges ......................................................................................................... A-6
Accessory Specifications ..................................................................................................................... A-7
Charge Only Cradle ....................................................................................................................... A-7
Communication and Charging Cradle ............................................................................................ A-7
Rugged Communication and Charging Cradle .............................................................................. A-8
Expansion Backs ........................................................................................................................... A-8
viii ET5X Integrator Guide
ABOUT THIS GUIDE
Introduction
This guide provides information about configuring and setting up the ET5X and accessories.
NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the ET5X is divided into guides that provide information for specific user needs.
•
ET5X Quick Reference Guide - describes how to get the ET5X tablet up and running.
•
ET5X User Guide - describes how to use the ET5X tablet.
•
ET5X Integrator Guide - describes how to setup, the ET5X and accessories.
Configurations
This guide covers the following configurations:
Configuration
ET50NE Windows® 8.1 Pro WLAN: 802.11a/b/g/n
ET55AE Windows
ET55RE Windows
Operating
System
WPAN: Bluetooth
®
8.1 Pro WLAN: 802.11a/b/g/n
®
8.1 Pro WLAN: 802.11a/b/g/n
WPAN: Bluetooth
WWAN: NA - LTE
WPAN: Bluetooth
WWAN: ROW - LTE
Radios Display Memory Data Capture
8” color 4 GB RAM/
64 GB Flash
8” color 4 GB RAM/
64 GB Flash
8” color 4 GB RAM/
64 GB Flash
Optional RS507,
CS4070, SE4710 or
SE4750 Expansion
Backs
Optional RS507,
CS4070, SE4710 or
SE4750 Expansion
Backs
Optional RS507,
CS4070, SE4710 or
SE4750 Expansion
Backs
x ET5X Integrator Guide
Configuration
ET50NT Windows® 8.1 Pro WLAN: 802.11a/b/g/n
ET55AT Windows
ET55RT Windows
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started, provides information on getting the tablet up and running for the first time.
•
Chapter 2, Accessories, describes the accessories available for the tablet and how to use the accessories
with the tablet.
Operating
System
WPAN: Bluetooth
®
8.1 Pro WLAN: 802.11a/b/g/n
®
8.1 Pro WLAN: 802.11a/b/g/n
WPAN: Bluetooth
WWAN: NA - LTE
WPAN: Bluetooth
WWAN: ROW - LTE
Radios Display Memory Data Capture
10” color 4 GB RAM/
64 GB Flash
10” color 4 GB RAM/
64 GB Flash
10” color 4 GB RAM/
64 GB Flash
Optional RS507,
CS4070, SE4710 or
SE4750 Expansion
Backs
Optional RS507,
CS4070, SE4710 or
SE4750 Expansion
Backs
Optional RS507,
CS4070, SE4710 or
SE4750 Expansion
Backs
•
Chapter 3, Software, explains how to use the tablet. This includes instructions for powering on and resetting
the tablet, entering and capturing data.
•
Chapter 4, Maintenance and Troubleshooting, includes instructions on cleaning and storing the tablet, and
provides troubleshooting solutions for potential problems during tablet operation.
•
Appendix A, Specifications, includes a table listing the technical specifications for the tablet.
Notational Conventions
The following conventions are used in this document:
•
“tablet” refers to the Zebra ET5X tablet.
•
Italics are used to highlight the following:
• Chapters and sections in this guide
• Related documents
•
Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
•
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
•
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents and Software
The following documents provide more information about the ET5X tablets.
•
ET5X Quick Reference Guide, p/n MN001844Axx
•
ET5X User Guide, p/n MN001843Axx
About This Guide xi
For the latest version of this guide and all guides, go to: http://www.zebra.com/support
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact
information is available at: http://www.zebra.com/support
When contacting support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number.
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing
and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.
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xii ET5X Integrator Guide
CHAPTER 1 GETTING STARTED
Introduction
This chapter explains how to set the device up for the first time.
Unpacking
Carefully remove all protective material from around the ET5X and save the shipping container for later storage
and shipping.
Verify that you received all equipment listed below:
•
Table with lithium-ion battery
•
Quick Reference Guide.
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged equipment,
contact the Zebra Support Center immediately. See page xi for contact information.
Getting Started
In order to start using the ET5X for the first time:
•
install the micro SIM Card (ET55 only)
•
install microSD card (optional)
•
start the ET5X
•
configure the ET5X.
Installing a micro SIM Card (ET55 Only)
CAUTION
Do not use nano to micro SIM card adapters.
1 - 2 ET5X Integrator Guide
To install a micro SIM card:
1. Press the Power button to turn off the ET55.
2. Lift the notched corner of the battery cover.
Figure 1-1 Removing the Battery Cover
3. Carefully lift the battery cover off the ET55.
4. On the 8” version, push the two locking tabs up, then pull up on the tab to remove battery.
On the 10” version, push the two locking tabs up (1), then, using index fingers, lift the battery up (2).
Locking Tabs
Figure 1-2 Removing the Battery - 8”
Pull Tab
8” Version
2.LIFT UP
2.LIFT
UP
1.RELEASE LOCKING
1.RELEASE LOCKING
Locking Tabs
Getting Started 1 - 3
10” Version
Figure 1-3 Removing the Battery - 10”
5. Insert the micro SIM card with contacts facing down.
8” Version 10” Version
Figure 1-4 Insert SIM Card
6. Push the SIM card in and ensure that it locks into place.
7. Replace the battery.
On the 10” version, ensure that the two battery latches engage.
1 - 4 ET5X Integrator Guide
Figure 1-5 Insert Battery
CAUTION
8. Align the tabs on the underside of the cover with the slot around the battery well. Make sure that the notch on
Be aware of the orientation of the battery cover. Failure to replace the battery cover properly may damage the
battery cover.
the battery cover is at the bottom left cover of the ET5X.
Figure 1-6 Align Battery Cover
9. Carefully press down around the edge of the cover. Make sure that the cover is seated properly.
Getting Started 1 - 5
Figure 1-7 Press Down on Battery Cover
10. Press Power button to turn on the ET55.
Use the Communication and Charging Cradle, Rugged Communication and Charging Cradle or Charge Only
Cradle to charge the ET5X.
NOTE
The Charge Only Cradle (CRD-ET5X-1SCG2) and the Communication and Charge Cradle
(CRD-ET5X-1SCOM2) come with two inserts; tall insert and short insert. Install the tall insert when using
an ET5X without a Rugged Frame or Expansion Pack. Install the small insert when using an ET5X with an
Expansion Pack and without a Rugged Frame. Do not install either insert when using the ET5X with the
Rugged Frame.
The Rugged Communication and Charge Cradle (CRD-ET5X-1SCOM2R) does not come with inserts.
Use with ET5X and Rugged Frame with IO Adapter.
Short Insert
Communication CradleCharge Only Cradle
Tall Insert
Rugged Communication Cradle
Figure 1-8 ET5X Cradles
1. If using the Communication and Charging Cradle, open the bottom access door and hold it to the back of the
tablet.
2. Align the ET5X with the alignment pins on the cradle.
3. Insert the ET5X into the cradle. Note that the Communication and Charging Cradles contains a locking
mechanism that locks the ET5X to the cradle.
1 - 6 ET5X Integrator Guide
Figure 1-9 Insert ET5X into Charge Only Cradle
Figure 1-10 Insert ET5X with Rugged Frame into Communication and Charging Cradle
Getting Started 1 - 7
Figure 1-11 Insert ET5X with Rugged Frame and IO Adapter into Rugged Communication and Charging Cradle
4. The ET5X Charging LED indicates charging.
5. To remove the ET5X from the Charge Only Cradle, hold the cradle down with one hand and lift the ET5X.
1 - 8 ET5X Integrator Guide
Figure 1-12 Remove ET5X from Charge Only Cradle
To remove the ET5X from the Communication and Charging Cradle, press the release button on the right side of
the cradle and lift the ET5X. Use thumb to hold down the cradle.
Figure 1-13 Remove ET5X from Communication and Charging Cradles
The main battery usually fully charges in less than three hours. If an Expansion Back is attached, the main battery
fully changes in less than 4.5 hours.
Table 1-1 Charging Indicator
LED Indication
Off ET5X is not in the cradle. ET5X is not seated properly. Cradle is not powered.
Orange ET5X is charging.
Green Charging complete.
Red Error in charging; check placement of the ET5X.
Resetting the ET5X
Getting Started 1 - 9
Note: When the battery is initially inserted in the ET5X, the amber LED flashes once if the
battery power is low or the battery is not fully inserted.
CAUTION
Resetting the ET5X erases all data from the ET5X, including your account configuration, applications,
music, pictures and files. Make sure that you back up all the required data before you proceed.
Resetting the ET5X returns Windows to original factory settings.
To reset the ET5X:
1. Swipe-in from the right edge of the display.
2. Touch Settings > Change PC settings > Update and recovery > Recovery.
3. Under Remove everything and reinstall Windows, touch Get started.
4. Read the warning and touch Next.
1 - 10 ET5X Integrator Guide
CHAPTER 2 ACCESSORIES
Introduction
The ET5X accessories provide a variety of product support capabilities. Table 2-1 lists the accessories available.
Table 2-1 ET5X Accessories
Accessory Part Number Description
Cradles
Charge Only Cradle CRD-ET5X-1SCG2 Charges the ET5X main battery and optional Power
Pack installed in the Expansion Back. Requires
power supply PWR-BGA12V50W0WW, DC line
cord CBL-DC-388A1-01 and country-specific AC
line cord.
Communication and
Charging Cradle
Rugged Communication and
Charging Cradle
4-Slot Charge Only Cradle CRD-ET5X-SE4C02-01 Charges up to four main batteries and optional
CRD-ET5X-1SCOM2 Charges the ET5X main battery and optional Power
Pack installed in the Expansion Back. Requires
power supply PWR-BGA12V50W0WW, DC line
cord CBL-DC-388A1-01 and country-specific AC
line cord.
CRD-ET5X-1SCOM2R Charges the ET5X main battery and optional Power
Pack installed in the Expansion Back. Supports
ET5X with rugged frame and rugged IO Adapter.
Requires PWR-BGA12V50W0WW, DC line cord
CBL-DC-388A1-01 and country-specific AC line
cord.
Power Pack installed in the Expansion Back and up
to four Power Packs in the optional 4-Slot Battery
Charger. Requires PWR-BGA12V108W0WW, DC
line cord CBL-DC-382A1-01 and country-specific
AC line cord.
2 - 2 ET5X Integrator Guide
Table 2-1 ET5X Accessories
Accessory Part Number Description
Chargers
Power Supply PWR-BGA12V108W0WW Provides power to the 4-Slot Charge Only Cradle.
Power Supply PWR-BGA12V50W0WW Provides power to the Charge Only Cradle, the
4-Slot Battery Charger SAC-ET5X-4PPK1-01 Chargers up to four Power Packs. Requires power
Rugged Charge Connector CHG-ET5X-CBL2-01 Charges the ET5X main battery and optional
Communication and Charging Cradles, the 4-Slot
Battery Charger, and Rugged Charge Connector.
supply PWR-BGA12V50W0WW, DC Line cord
CBL-DC-388A1-01, and country-specific AC line
cord.
Power Pack installed in the Expansion Back.
Requires power supply PWR-BGA12V50W0WW,
DC Line Cord CBL-DC-388A1-01 and
country-specific AC line cord.
Miscellaneous
Replacement 8” Internal
Battery
Replacement 10” Internal
Battery
Replacement 8” Battery
Cover
Replacement 10” Battery
Cover
8” Rugged Frame with IO
Adapter
10” Rugged Frame with IO
Adapter
Replacement Rugged IO
Connector
8” SE4750 Expansion Back ZBK-ET5X-8SCN5-01 Provides data capture using the SE4750 scan
BTRY-ET5X-8IN1-01 Replacement battery for 8” tablet.
BTRY-ET5X-10IN1-01 Replacement battery for 10” tablet.
KT-ET5X-8BTDR1-01 Replacement battery cover for 8” tablet.
KT-ET5X-10BTDR1-01 Replacement battery cover for 10” tablet.
SG-ET5X-8RCSE1-02 Add extra protection for the 8” tablet and IO Adapter
for connection to the Rugged Communication and
Charging Cradle.
SG-ET5X-10RCSE1-01 Add extra protection for the 10” tablet and IO
Adapter for connection to the Rugged
Communication and Charging Cradle.
SG-ET5X-RGIO1-01 Replacement rugged IO connector for the Rugged
Frames.
engine, rotating hand strap and slot for optional
Power Pack.
8” SE4710 Expansion Back ZBK-ET5X-8SCN1-01 Provides data capture using the SE4710 scan
engine, rotating hand strap and slot for optional
Power Pack.
8” Expansion Back ZBK-ET5X-8RH1-01 Provides rotating hand strap and slot for optional
Power Pack.
Accessories 2 - 3
Table 2-1 ET5X Accessories
Accessory Part Number Description
10” SE4750 Expansion Back ZBK-ET5X-10SCN5-01 Provides data capture using the SE4750 scan
engine, rotating hand strap and slot for optional
Power Pack.
10” SE4710 Expansion Back ZBK-ET5X-10SCN1-01 Provides data capture using the SE4710 scan
engine, rotating hand strap and slot for optional
Power Pack.
10” Expansion Back ZBK-ET5X-10RH1-01 Provides rotating hand strap and slot for optional
Power Pack.
Power Pack BTRY-ET5X-PRPK1-01 Provides additional power for charging the ET5X
battery using an Expansion Back.
Active Stylus KT-ET5X-ASTY1-01 Provides easy writing, drawing, and navigation and
accuracy with the thin tip and hovering capabilities.
Replacement Expansion
Back Hand Strap
Coiled Stylus Tether SG-ET5X-SLTETR-01 Secures a stylus to the hand strap on the Expansion
10” Screen Protector KT-ET5X-10SCRN1-01 Provides additional screen protection for 10” tablet
8” Screen Protector KT-ET5X-8SCRN1-01 Provides additional screen protection for 8” tablet
10” Screen Protector
(Rugged Frame)
8” Screen Protector (Rugged
Frame)
8” Operations Case SG-ET5X-8HLST-01 Provides carrying solution for 8” tablet.
10” Operations Case SG-ET5X-10HLST-01 Provides carrying solution for 10” tablet.
Breakaway Shoulder Strap SG-ET5X-SHDRSTP-01 Use with the Operations Case and D-clips to carry
SG-ET5X-RHTP1-01 Replacement hands strap for Expansion Backs.
Backs.
(5-pack).
(5-pack).
KT-ET5X-8SCRN1-01 Provides additional screen protection for 10” tablet
with Rugged Frame (5-pack).
KT-ET5X-10SCRN1-02 Provides additional screen protection for 8” tablet
with Rugged Frame (5-pack).
tablet on shoulder.
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