Zebra ET56 integrator Guide

Download

ET51/56

Enterprise Tablet

Integrator Guide

for Microsoft

Windows

10 IoT Enterprise

MN-003456-07EN Rev. A

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COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to

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END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula

Terms of Use

• Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

• Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.

• Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

• Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Revision History

Changes to the original guide are listed below:

Change Date Description

-01 Rev A 2/2019 Initial release

-02 Rev. A 4/2019 Correct Bluetooth Class and range. Add ET56 information.

-03 Rev. A 11/2019 Update cradle drawings and accessory list.

-04 Rev. A 12/2019 Add support for ET51 Enterprise Tablet with Integrated Scanner

-05EN Rev. A 5/2020 Update charging information.

-06EN Rev. A 10/2021 Add new tall insert to Charge Only Cradle.

-07EN Rev. A 9/2022

configuration.

Update cradle support for ET5x with Integrated Scanner on page 103.

Table of Contents

Terms of Use .................................................................................................................. 2

Revision History .............................................................................................................. 2

About This Guide.......................................................................................................... 7

Software Release Information ........................................................................................ 9

Chapter Descriptions .................................................................................................... 10

Notational Conventions ................................................................................................ 11

Service Information ....................................................................................................... 11

Getting Started............................................................................................................ 12

Introduction ................................................................................................................... 12

Unpacking ..................................................................................................................... 12

Getting Started .............................................................................................................. 12

Installing a microSD Card or nano SIM Card ........................................................ 13

Remove the Battery ........................................................................................ 13

Install the microSD card .................................................................................. 14

Install the nano SIM card ................................................................................ 15

Replace the Battery ........................................................................................ 16

Replacing the SIM Card ................................................................................................ 17

Replacing the microSD Card ........................................................................................ 17

Charging the Battery ............................................................................................. 18

Restarting the Device ............................................................................................ 18

Performing a Cold Boot ......................................................................................... 19

Accessories................................................................................................................. 20

Introduction ................................................................................................................... 20

Charge Only Cradle ..................................................................................................... 23

Power Setup .......................................................................................................... 23

Installing the Short Insert ....................................................................................... 23

Installing the Tall Insert ......................................................................................... 24

Table of Contents

Charging the Device .............................................................................................. 25

Communication and Charging Cradle .......................................................................... 27

Power Setup .......................................................................................................... 27

Installing the Insert ................................................................................................ 27

Charging the Device .............................................................................................. 28

Rugged Communication and Charging Cradle ............................................................ 30

Power Setup .......................................................................................................... 30

Using with the ET51 Enterprise Tablet with Integrated Scanner ........................... 30

Charging the Device .............................................................................................. 31

4-Slot Charge Only Cradle ........................................................................................... 32

Power Setup .......................................................................................................... 32

Insert Installation ................................................................................................... 32

Insert Device into Slot ........................................................................................... 33

Device without Rugged Frame ........................................................................ 33

Device with Rugged Frame ............................................................................. 33

ET51 Enterprise Tablet with Integrated Scanner .................................................. 34

Charging the Battery ............................................................................................. 35

Using the 4-Slot Battery Charger ................................................................................. 36

Power Setup .......................................................................................................... 36

Charging the Power Pack ...................................................................................... 36

Rugged Frame ............................................................................................................. 38

Expansion Back ........................................................................................................... 41

Installation ............................................................................................................. 41

Replacement Hand Strap ...................................................................................... 43

Attaching the Stylus to the Expansion Back .......................................................... 46

Removal ................................................................................................................ 47

ET51 with Integrated Scanner Hand Strap .................................................................. 50

Removing the Hand Strap ..................................................................................... 50

Installing the Hand Strap on the Back of the Device ............................................. 50

Installing the Hand Strap on the Side of the Device .............................................. 52

Software....................................................................................................................... 54

Introduction ................................................................................................................... 54

Factory Reset ................................................................................................................ 54

Operating System and Firmware Updates ................................................................... 55

Creating an Installation USB Flash Drive .............................................................. 55

Performing the System Updates ........................................................................... 56

Setup Using a Communication Dock .............................................................. 56

Setup Using a USB Hub ................................................................................. 56

Initiating the Update .............................................................................................. 57

Initial Windows Setup .................................................................................................... 58

Table of Contents

Checking Versions ....................................................................................................... 59

Check EC FW Version .......................................................................................... 59

Check BIOS Version ............................................................................................. 60

Checking Operating System Version .................................................................... 60

Zebra Barcode Scanning Resources ............................................................................ 61

Application Installation .................................................................................................. 61

Windows Store ...................................................................................................... 61

Maintenance and Troubleshooting ........................................................................... 62

Introduction ................................................................................................................... 62

Maintaining the Device .................................................................................................. 62

Battery Safety Guidelines ............................................................................................. 62

Cleaning Instructions .................................................................................................... 63

Approved Cleanser Active Ingredients .................................................................. 63

Harmful Ingredients ....................................................................................................... 63

Device Cleaning Instructions ................................................................................. 64

Special Cleaning Notes ......................................................................................... 64

Cleaning Materials Required ................................................................................. 64

Cleaning Frequency .............................................................................................. 64

Cleaning Battery Connectors ................................................................................ 64

Cleaning Cradle Connectors ................................................................................. 65

Troubleshooting ............................................................................................................ 65

Charge Only Cradle ............................................................................................... 67

Communication and Charging Cradles ................................................................. 67

Expansion Backs ................................................................................................... 68

4-Slot Charge Only Cradle .................................................................................... 68

Charging Adapter .................................................................................................. 69

4-Slot Battery Charger ........................................................................................... 69

Specifications.............................................................................................................. 70

Technical Specifications ............................................................................................... 70

SE4710 Expansion Back Decode Range ..................................................................... 74

SE4750 Expansion Back Decode Range ..................................................................... 74

SE4750 SR Decode Ranges ................................................................................. 74

Integrated Scanner ................................................................................................ 75

Accessory Specifications .............................................................................................. 75

Charge Only Cradle ............................................................................................... 75

Communication and Charging Cradle ................................................................... 76

Rugged Communication and Charging Cradle ...................................................... 76

Expansion Backs ................................................................................................... 77

Index

Table of Contents

About This Guide

Introduction

This guide provides information about using the tablet and accessories.

NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.

Configurations

This guide covers the following configurations:

Table 1 Configurations

Configuration

ET51AE

ET51AE with Integrated Scanner

ET56BE

ET51AT

Operating

System

Windows IoT Enterprise

Radios Display Memory Data Capture

WLAN:

802.11a/b/g/n/ac/d/h/i/w WPAN: Bluetooth

WLAN:

802.11a/b/g/n/ac/d/h/i/w WPAN: Bluetooth

WLAN:

802.11a/b/g/n/ac/d/h/i/w WPAN: Bluetooth WWAN: LTE

WLAN:

802.11a/b/g/n/ac/d/h/i/w WPAN: Bluetooth

8.4” color

10.1” color

4 or 8 GB RAM/ 64 GB Flash

Optional RS507, RS6000, SE4710 or SE4750 Expansion Backs

Integrated Scanner, optional RS507, RS6000

Optional RS507, RS6000, SE4710 or SE4750 Expansion Backs

Table 1 Configurations (Continued)

About this Guide

Configuration

ET56BT

ET51AT

ET56BT

Operating

System

Windows IoT Enterprise

Radios Display Memory Data Capture

WLAN:

802.11a/b/g/n/ac/d/h/i/w WPAN: Bluetooth WWAN: LTE

WLAN:

802.11a/b/g/n/ac/d/h/i/w WPAN: Bluetooth

WLAN:

802.11a/b/g/n/ac/d/h/i/w WPAN: Bluetooth WWAN: LTE

10.1” color

4 or 8 GB RAM/ 64 GB Flash

Optional RS507, RS6000, SE4710 or SE4750 Expansion Backs

Software Release Information

To check the software release information:

1. Touch the Cortana icon .

Figure 1 Software Release Information

About this Guide

2. In the Search text box, type

3. Touch Run Command. The User Account Control dialog box appears.

4. Touch Yes.

5. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > ReleaseInfo. The version appears in the Data

column.

regedit.

Figure 2 Regedit Window

About this Guide

Chapter Descriptions

Topics covered in this guide are as follows:

• Getting Started provides information on getting the tablet up and running for the first time.

• Accessories describes the accessories available for the tablet and how to use the accessories with the tablet.

• Software explains how to reset the tablet and perform system updates.

• Maintenance and Troubleshooting includes instructions on cleaning and storing the tablet, and provides

troubleshooting solutions for potential problems during tablet operation.

• Specifications includes the technical specifications for the tablet and accessories.

Notational Conventions

The following conventions are used in this document:

• “Device” or “tablet” refers to the Zebra ET51/56 tablet

• Bold text is used to highlight the following:

• Dialog box, window and screen names

• Drop-down list and list box names

• Check box and radio button names

• Icons on a screen

• Key names on a keypad

• Button names on a screen.

• Bullets (•) indicate:

• Action items

• Lists of alternatives

• Lists of required steps that are not necessarily sequential.

• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

About this Guide

Service Information

If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact information is available at: http://www.zebra.com/support

When contacting support, please have the following information available:

• Serial number of the unit

• Model number or product name

• Software type and version number. See Checking Operating System Version on page 60 for more information.

Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.

If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the SD Card and SIM Card from the device before shipping.

If you purchased your Zebra business product from a Zebra business partner, contact that business partner for support.

Getting Started

Introduction

This chapter explains how to set up the device for the first time.

Unpacking

Carefully remove all protective material from around the device and save the shipping container for later storage and shipping.

Verify that you received the following:

• Tablet with lithium polymer battery

• Quick Start Guide

• Additional hand strap screws (ET51 Enterprise Tablet with Integrated Scanner only)

• 1-slot cradle pads (ET51 Enterprise Tablet with Integrated Scanner only).

Inspect the equipment for damage. If you are missing any equipment or if you find any damaged equipment, contact the Zebra Support Center immediately. See Service Information for contact information.

Getting Started

In order to start using the device for the first time:

• Install microSD card

• Install the nano SIM Card (ET56 only)

• Charge the battery

• Restart or reboot the device

Getting Started

Installing a microSD Card or nano SIM Card

Remove the Battery

To remove the battery:

1. Lift the notched corner of the battery cover and carefully lift the battery cover off the device.

Figure 3 Lifting the Battery Cover

2. Carefully lift the battery cover off the device.

3. On the 8.4” version, push the two locking tabs up, then pull up on the tab to remove battery.

On the 10.1” version, push the two locking tabs up (1), then, using index fingers, lift the battery up (2).

Figure 4 Removing the Battery - 8.4”

Locking Tabs

Pull Tab

Getting Started

Figure 5 Removing the Battery - 10.1”

Install the microSD card

To install a microSD card:

1. Insert the microSD card with contacts facing down; 8.4” version shown here.

Figure 6 Inserting microSD Card - 8.4”

Getting Started

NANO

Figure 7 Inserting microSD Card - 10.1”

2. Push the micro SD card in and ensure that it locks into place.

Install the nano SIM card

To install the nano SIM card (ET56 only):

1. Insert the nano SIM card with contacts facing down.

Figure 8 Inserting the nano SIM Card - 8.4”

NANO

Figure 9 Inserting the nano SIM Card - 10.1”

2. Push the SIM card in and ensure that it locks into place.

Replace the Battery

1. Replace the battery.

On the 10” version, ensure the two battery latches engage.

Figure 10 Inserting the Battery

Getting Started

CAUTION: Be aware of the orientation of the battery cover. Failure to replace the battery cover properly may damage the

battery cover.

2. Align the tabs on the underside of the cover with the slot around the battery well. Make sure that the notch on the battery cover is at the bottom left cover of the device.

Figure 11 Aligning the Battery Cover

3. Carefully press down around the edge of the cover. Make sure that the cover is seated properly.

Figure 12 Pressing Down on the Battery Cover

4. Press Power button to turn on the device.

Replacing the SIM Card

CAUTION: To avoid damage to the SIM slot, do not pull the SIM card out of the SIM slot. Push the SIM card in to eject it.

Getting Started

To replace the SIM card:

1. Press and hold the Power button until the menu appears.

2. Touch Power off.

3. Lift the notched corner of the battery cover and carefully lift the battery cover off the device.

4. On the 8.4" version, push the two locking tabs up, then pull up on the tab to remove battery.

On the 10.1” version, push the two locking tabs up, then lift the battery up.

5. Push in the SIM card and release. The card ejects slightly.

6. Remove the SIM card from the card slot. The card should easily slide out. If not, the SIM card was not ejected properly. Repeat step 5.

7. Replace the battery.

8. Press the battery down to ensure the two battery latches engage.

9. Replace the battery cover.

Replacing the microSD Card

CAUTION: To avoid damage to the microSD card slot, do not pull the microSD card out of the microSD Card slot. Push the

microSD card in to eject it.

To replace the microSD card:

1. Press and hold the Power button until the menu appears.

2. Touch Power off.

3. Lift the notched corner of the battery cover and carefully lift the battery cover off the device.

4. On the 8.4" version, push the two locking tabs up, then pull up on the tab to remove battery.

On the 10.1” version, push the two locking tabs up, then lift the battery up.

5. Push in the SIM card and release. The card eject slightly.

6. Remove the microSD card from the card slot. The card should easily slide out. If not, the microSD card was not ejected correctly. Repeat step 5.

7. Replace the microSD card.

8. Insert the replacement microSD card with contacts facing down.

9. Push the microSD card in and ensure that it locks into place.

10.Replace the battery.

11.Press the battery down to ensure the two battery latches engage.

12.Replace the battery cover.

Charging the Battery

NOTE: For best charging experience, Zebra recommends using one of the charging cradles or the Rugged

Charge Connector with power supply PWR-BGA-12V50W0WW. The tablets also supports charging using the USB-C port. The Zebra PWR-WUA5V12W0xx power supply and USB-C cable (CBL-TC2X-USBC-01) can be used but charge times will be longer and the tablet should not be subjected to heavy workloads while charging.

Getting Started

Use one of the cradles to charge the main battery installed in the device. See the chapter Accessories for charging accessories. See the ET51/56 User Guide for information about battery management.

Alternately charge the device using a power supply and USB-C cable. Plug the USB-C connector into the USB-C port.

The 8.4” tablet main battery charges from fully depleted to 90% in approximately 2 hours and from fully depleted to 100% in approximately 3 hours.

The 10” main battery charges from fully depleted to 90% in approximately 3 hours and from fully depleted to 100% in approximately 5 hours.

NOTE: The Charging indicator only illuminates when the tablet is connected to AC power.

The Charging Indicator LED on the tablet indicates charging status as follows:

• OFF - device is not connected to charger.

• ORANGE - device is charging.

• GREEN - device is connected and fully charged.

• RED - charge error.

Restarting the Device

If the device is running slow or some applications are not functioning properly, restart the device:

1. Touch Start .

2. Touch Power > Update and restart.

3. If software updates are pending, these install and then the device restarts.

Performing a Cold Boot

If the device does not respond to any input, perform a cold boot:

1. Press and hold the power button for at least 10 seconds. The device shuts down.

2. Press the Power button again to turn on the device.

Getting Started

Accessories

Introduction

The device accessories provide a variety of product support capabilities.

Table 2 Device Accessories

Accessory Part Number Description

Cradles

Charge Only Cradle CRD-ET5X-1SCG2 Charges the main battery and optional Power

Communication and Charging Cradle

Rugged Communication and Charging Cradle

4-Slot Charge Only Cradle

Chargers

Power Supply PWR-BGA12V50W0WW Provides power to the Charge Only Cradle,

Power Supply

CRD-ET5X-1SCOM1 Charges the main battery and optional Power

CRD-ET5X-1SCOM2R Charges the main battery and optional Power

CRD-ET5X-SE4CO2-01 Charges up to four main batteries and optional

PWR-BGA12V108W0WW

Pack installed in the Expansion Back. Requires power supply PWR-BGA12V50W0WW, DC line cord CBL-DC-388A1-01 and country-specific AC line cord.

Pack installed in the Expansion Back. Requires power supply PWR-BGA12V50W0WW, DC line cord CBL-DC-388A1-01, and country-specific AC line cord.

Pack installed in the Expansion Back. Supports rugged frame and rugged IO Adapter. Requires power supply PWR-BGA12V50W0WW, DC line cord CBL-DC-388A1-01, and country-specific AC line cord.

Power Pack installed in the Expansion Back and up to four Power Packs in the optional 4-Slot Battery Charger. Requires power supply

PWR-BGA12V108W0WW, DC line cord

CBL-DC-382A1-01, and country-specific AC line cord.

Communication and Charging Cradles, Rugged Charge Connector, and 4-Slot Battery Charger for Optional Battery Power Pack.

Provides power to the 4-Slot Charge Only Cradle.

Accessories

Table 2 Device Accessories (Continued)

Accessory Part Number Description

Power Supply PWR-WUA5V12W0xx

Where xx: AR = Argentina AU = Australia BR = Brazil CN = China EU = European Union

Countries GB = Great Britain IN = India KR = Korea US = United States

4-Slot Battery Charger SAC-ET5X-4PPK1-01 Chargers up to four Power Packs. Requires power

Rugged Charge Connector

Miscellaneous

Replacement 8.4" Internal Battery

Replacement 10.1" Internal Battery

Replacement 8.4" Battery Cover

Replacement 10.1" Battery Cover

8.4” Rugged Frame with IO Adapter

10.1” Rugged Frame with IO Adapter

Replacement Rugged IO Connector

8.4" SE4750 Expansion Back

8.4" SE4710 Expansion Back

CHG-ET5X-CBL2-01 Charges the main battery and optional Power

BTRY-ET5X-8IN3-01 Replacement battery for 8.4" device.

BTRY-ET5X-10IN3-01 Replacement battery for 10.1" device.

KT-ET5X-8BTDR2-01 Replacement battery cover for 8.4" device.

KT-ET5X-10BTDR2-01 Replacement battery cover for 10.1" device.

SG-ET5X-8RCSE2-02 Add extra protection for the 8.4" device and IO

SG-ET5X-10RCSE2-01 Add extra protection for the 10.1" device and IO

SG-ET5X-RGIO2-01 Replacement rugged IO connector for the Rugged

ZBK-ET5X-8SCN5-01 Provides data capture using the SE4750 scan

ZBK-ET5X-8SCN1-01 Provides data capture using the SE4710 scan

Provides power to the tablet using USB-C cable CBL-TC2X-USBC-01.

supply CBL-DC-388A1-01, and country-specific AC line

cord.

Pack installed in the Expansion Back. Requires power supply PWR-BGA12V50W0WW, DC Line Cord CBL-DC-388A1-01 and country-specific AC line cord.

Adapter for connection to the Rugged Communication and Charging Cradle.

Frames.

engine, rotating hand strap and slot for optional Power Pack.

PWR-BGA12V50W0WW, DC Line cord

Accessories

Table 2 Device Accessories (Continued)

Accessory Part Number Description

8.4" Expansion Back ZBK-ET5X-8RH1-01 Provides rotating hand strap and slot for optional Power Pack.

10.1" SE4750 Expansion

Back

10.1" SE4710 Expansion

Back

10.1" Expansion Back ZBK-ET5X-10RH1-01 Provides rotating hand strap and slot for optional

Power Pack

Replacement Expansion Back Hand Strap

Passive Stylus SG-TC7X-STYLUS-03 Provides easy writing, drawing, and navigation and

Coiled Stylus Tether SG-ET5X-SLTETR-01 Secures a stylus to the hand strap.

8.4" Operations Case SG-ET5X-8HLST-01 Provides carrying solution for 8.4" device.

10.1" Operations Case SG-ET5X-10HLST-01 Provides carrying solution for 10.1" device.

Universal Shoulder Strap 58-40000-007R Use with the Operations Case and D-clips to carry

Breakaway Shoulder Strap

ZBK-ET5X-10SCN5-01 Provides data capture using the SE4750 scan

engine, rotating hand strap and slot for optional Power Pack.

ZBK-ET5X-10SCN1-01 Provides data capture using the SE4710 scan

engine, rotating hand strap and slot for optional Power Pack.

Power Pack.

BTRY-ET5X-PRPK2-01

SG-ET5X-RHTP1-01 Replacement hands strap for Expansion Backs.

SG-ET5X-SHDRSTP-01 Use with the Operations Case and D-clips to carry

Provides additional power for charging the device battery using an Expansion Back.

accuracy with the thin tip and hovering capabilities.

device on shoulder.

device on shoulder. Contains safety feature by the clips that breaks when pulled.

Charge Only Cradle

CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 62.

NOTE: The Charge Only Cradle (CRD-ET5X-1SCG2) comes with two inserts; tall insert and short insert. Install the tall insert

when using a device without a Rugged Frame or Expansion Back. Install the short insert when using with an Expansion Back and without a Rugged Frame.

This section describes how to use a Charge Only Cradle with the device.

The Charge Only Cradle:

• Provides power for operating the device.

• Charges the device’s battery

• Supports the ET51 Enterprise Tablet with Integrated Scanner.

Power Setup

Figure 13 Charge Only Cradle Setup

Accessories

and optional Power Pack installed in an Expansion Back

Installing the Short Insert

Install the tall insert when using a device without a Rugged Frame or Expansion Back. Install the short insert when using an device with an Expansion Back and without a Rugged Frame.

1. Align the insert over the pins.

Figure 14 Align Insert with Cradle

2. Press the insert down until it seats flush in the cradle.

Installing the Tall Insert

Install the tall insert when using a device without a Rugged Frame or Expansion Back.

Accessories

1. Peel the tape off the back of the insert.

2. Align the tall insert over the pins.

Figure 15 Align Insert with Cradle

3. Press the insert down until it seats flush in the cradle.

+ 58 hidden pages

Zebra ET56 integrator Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Terms of Use

Revision History

About This Guide

Software Release Information

Chapter Descriptions

Notational Conventions

Service Information

Getting Started

Introduction

Unpacking

Getting Started

Installing a microSD Card or nano SIM Card

Remove the Battery

Install the microSD card

Install the nano SIM card

Replace the Battery

Replacing the SIM Card

Replacing the microSD Card

Charging the Battery

Restarting the Device

Performing a Cold Boot

Accessories

Introduction

Charge Only Cradle

Power Setup

Installing the Short Insert

Installing the Tall Insert