COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
www.zebra.com/copyright
.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
•Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
•Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
•Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
•Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
.
.
Revision History
Changes to the original guide are listed below:
ChangeDateDescription
-01 Rev A2/2019Initial release
-02 Rev. A4/2019Add ET56 support. Correct Bluetooth range values.
2
About This Guide
Introduction
This guide provides information about using the tablet and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Configurations
This guide covers the following configurations:
Table 1 Configurations
Configuration
ET51AE
ET56BE
Operating
System
Windows
IoT
Enterprise
Windows
IoT
Enterprise
®
®
RadiosDisplayMemoryData Capture
WLAN:
10
802.11a/b/g/n/ac/d/h/i/w
WPAN: Bluetooth
WLAN:
10
802.11a/b/g/n/ac/d/h/i/w
WPAN: Bluetooth
WWAN: LTE
8.4”
color
8.4”
color
4 GB RAM/
64 GB Flash
4 GB RAM/
64 GB Flash
Optional
SE4710 or
SE4750
Expansion
Backs
Optional
SE4710 or
SE4750
Expansion
Backs
3
Software Release Information
To check the software release information:
1. Touch the Cortana icon .
Figure 1 Software Release Information
About This Guide
2. In the Search text box, type
3. Touch Run Command. The User Account Control dialog box appears.
4. Touch Yes.
5. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > ReleaseInfo. The version appears in the Data
column.
regedit.
4
Figure 2 Regedit Window
About This Guide
Chapter Descriptions
Topics covered in this guide are as follows:
•Getting Started provides information on getting the tablet up and running for the first time.
•Using the Tablet explains how to use the tablet. This includes instructions for powering on and resetting the
tablet, entering and capturing data.
•Wireless explains how to perform Bluetooth functionality on the tablet.
•Data Capture explains how to capture data using the optional scanners.
•Accessories describes the accessories available for the tablet and how to use the accessories with the
tablet.
•Maintenance and Troubleshooting includes instructions on cleaning and storing the tablet, and provides
troubleshooting solutions for potential problems during tablet operation.
•Specifications includes a table listing the technical specifications for the tablet.
5
Notational Conventions
The following conventions are used in this document:
•“Device” or “tablet” refers to the Zebra ET51/56 tablet
•Bold text is used to highlight the following:
•Dialog box, window and screen names
•Drop-down list and list box names
•Check box and radio button names
•Icons on a screen
•Key names on a keypad
•Button names on a screen.
•Bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential.
•Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
About This Guide
Related Documents and Software
The following documents provide more information about the ET51/56 tablets.
•ET51/56 Quick Reference Guide, p/n MN-003332-xx
•ET51/56 Integrator Guide for Microsoft Windows 10, p/n MN-003456-xx
For the latest version of this guide and all guides, go to: http://www.zebra.com/support
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact
information is available at: http://www.zebra.com/support
When contacting support, please have the following information available:
•Serial number of the unit
•Model number or product name
•Software type and version number. See Software Release Information.
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for
servicing and will be given specific directions. Zebra is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty. Remove the SD Card and SIM Card from the device before shipping.
.
.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.
6
About This Guide
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to
This chapter explains how to set up the device for the first time.
Unpacking
Carefully remove all protective material from around the device and save the shipping container for later
storage and shipping.
Verify that you received the following:
•Tablet with lithium polymer battery
•Quick Start Guide.
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged equipment,
contact the Zebra Support Center immediately. See Service Information for contact information.
12
Features
1
4
2
53
2
Figure 1 Front View
Getting Started
Table 1 Front View
ItemDescription
1Ambient Light Sensor - Recognizes the ambient light and adjusts the display brightness (if
enabled).
2Dual Front-Facing Microphones - Use for voice communications for audio recordings.
3Front Facing Camera - Use for video conferencing or capturing images and video.
4Camera Indicator LED - Lights red when the camera is activated. Momentarily lights red
when the device boots.
5Charging Indicator LED - Indicates charging status.
•OFF - device is not connected to charger.
•ORANGE - device is charging.
•GREEN - device is connected and fully charged.
•RED - charge error.
13
Getting Started
10
9
7
6
8
11
Figure 2 Back View
Table 2 Back View
ItemDescription
6Rear Camera - Auto-focus camera for capturing high resolution images and video.
7Camera LED Flash - Provides illumination for the camera.
8Power Button - Push once to start the device; push it again to enable sleep mode. Push and
hold it to shut down the tablet.
9Volume Key - Push the left side to reduce the volume. Press the right side to increase the
volume.
10USB-C Interface - Provides communications.
11 Battery Cover
14
Getting Started
13
14
12
8.4” Version
17
15
16
Figure 3 Bottom View
Table 3 Bottom View
ItemDescription
12NFC Antenna Position - Use to read NFC cards.
13Stereo Speakers - Provides audio playback.
14Alignment Holes - Use to align tablet with cradle.
15Latching Slots - Insertion point for Communication and Charging cradle locks.
16Charging Pins - Contact point for cradle charging.
17Docking Connector - Interfaces with the cradle.
Getting Started
In order to start using the device for the first time:
•Install microSD card
•Install nano SIM Card (ET56 only)
•Charge the device
•Perform basic configuration.
15
Getting Started
Locking Tabs
Pull Tab
Installing a microSD Card and nano SIM Card
To install a microSD card and/or a nano SIM card (ET56 only):
1. Press the Power button to turn off the device.
2. Lift the notched corner of the battery cover and carefully lift the battery cover off the device.
Figure 4 Lifting the Battery Cover
3. Carefully lift the battery cover off the device.
4. On the 8.4” version, push the two locking tabs up, then pull up on the tab to remove battery.
Figure 5 Removing the Battery
Install the microSD card
1. Insert the microSD card with contacts facing down.
16
Getting Started
NANO
Figure 6 Inserting microSD Card
2. Push the micro SD card in and ensure that it locks into place.
Install the nano SIM Card
1. Insert the nano SIM card with contacts facing down.
Figure 7 Inserting the nano SIM Card
2. Push the SIM card in and ensure that it locks into place.
3. Replace the battery.
17
Getting Started
Figure 8 Inserting the Battery
CAUTION: Be aware of the orientation of the battery cover. Failure to replace the battery cover properly may damage the
battery cover.
4. Align the tabs on the underside of the cover with the slot around the battery well. Make sure that the notch
on the battery cover is at the bottom left cover of the device.
Figure 9 Aligning the Battery Cover
5. Carefully press down around the edge of the cover. Make sure that the cover is seated properly.
18
Figure 10 Pressing Down on the Battery Cover
6. Press Power button to turn on the device.
Charging the Battery
Use one of the cradles to charge the main battery installed in the device. See the chapter Accessories for
charging accessories. See Battery Status and Battery Management for additional details.
Getting Started
The main battery charges from fully depleted to 90% in approximately 2 hours and from fully depleted to 100%
in approximately 3 hours.
The Charging indicator only illuminates when the tablet is connected to AC power.
Replacing the SIM Card
CAUTION: To avoid damage to the SIM slot, do not pull the SIM card out of the SIM slot. Push the SIM card in to eject it.
To replace the SIM card:
1. Press and hold the Power button until the menu appears.
2. Touch Power off.
3. Lift the notched corner of the battery cover and carefully lift the battery cover off the device.
4. On the 8.4" version, push the two locking tabs up, then pull up on the tab to remove battery.
5. Push the SIM card in to eject the card.
6. Remove the SIM card from the card slot.
7. Replace the battery.
8. Press the battery down to ensure the two battery latches engage.
9. Replace the battery cover.
19
Replacing the microSD Card
CAUTION: To avoid damage to the microSD card slot, do not pull the microSD card out of the microSD Card slot. Push the
microSD card in to eject it.
To replace the microSD card:
1. Press and hold the Power button until the menu appears.
2. Touch Power off.
3. Lift the notched corner of the battery cover and carefully lift the battery cover off the device.
4. On the 8.4" version, push the two locking tabs up, then pull up on the tab to remove battery.
5. Push the microSD card in to eject the card.
6. Remove the microSD card from the card slot.
7. Replace the battery.
8. Press the battery down to ensure the two battery latches engage.
Getting Started
9. Replace the battery cover.
Turning Off the Device or Display
To turn off the device:
1. Touch Power > Update and shutdown.
Alternatively:
1. Press and hold the power button until the message appears Slide to shut down your PC.
2. Swipe display downwards to turn off.
To turn off the display:
1. Press and release the power button.
Turning on Airplane Mode
When Airplane mode is on, the Wi-Fi, Bluetooth, Global Navigation Satellite System (GNSS) and Near-field
communication (NFC) radios are turned off. This is useful when traveling on an airplane or when you don’t
need Wi-Fi or Bluetooth for a while. Airplane mode extends the amount of time before the battery needs
recharging. To place the device in Airplane mode:
1. In the taskbar, touch the network icon .
2. Touch the Airplane mode option. The option box turns blue and the airplane icon appears in the taskbar.
20
Figure 11 Airplane Mode
Getting Started
To turn on radios in Airplane Mode (without turning on WAN):
1. In the taskbar, touch the airplane icon.
2. Touch Wi-Fi option. The option box turns blue indicating that Wi-Fi is on.
Restarting the Device
If the device is running slow or some applications are not functioning properly, restart the device:
1. Touch Start .
2. Touch Power > Update and restart.
3. If software updates are pending, these install and then the device restarts.
Performing a Cold Boot
If the device does not respond to any input, perform a cold boot:
1. Press and hold the power button for at least 10 seconds. The device shuts down.
2. Press the Power button again to turn on the device.
Battery Status and Battery Management
To check the charge level of the main battery:
21
Getting Started
•Battery status appears on the taskbar. Tap the battery icon to see the percentage remaining. See
Accessories for information about charging cradles.
Figure 12 Battery Status
When a low battery warning displays, dock the device into a cradle. If you don’t recharge the battery,
eventually, the device saves your work and shuts down.
Table 4 Battery Status
IconDescription
Device is connected to external power and the main battery is fully charged.
Device is connected to external power and the main battery is charging.
Device is on battery power and the main battery is discharging.
Device is on battery power and the main battery charge is low.
Device is on battery power and the main battery charge is critically low.
IMPORTANT: When the Power Pack is installed and charging the device main battery, the Battery Status icon does not
indicate charging. This is normal behavior.
Checking Power Pack Status
The optional Power Pack provides additional power to charge the main battery.
Power Pack status appears on the desktop taskbar. See Accessories for information about power pack usage.
22
Getting Started
Charge Status Button
Charge Status LEDs
NOTE: The Power Pack Status icon appears when it issues a notification. To always display the icon, select >
Customize. In the Notification Area Icons window, check the Always show all icons and notifications on the
taskbar and then select OK.
Tap the Power Pack icon to see the status.
Table 5 Power Pack Status
IconMessage BoxDescription
Power Pack is connected to the device.
Power Pack is removed from to the device.
Power Pack is connected to the device and the device is
in the dock changing.
Power Pack is fully discharged.
Power Pack is experiencing charging failure.
To view the Power Pack charge level:
1. Remove the Power Pack from the Expansion Back.
2. Press the Charge Status button. The Charge Status LEDs light to indicate the charge level.
23
Table 6 Power Pack Charge Status Indicators
Power Pack IndicatorsDescription
Blinking
Battery Saving Tips
Getting Started
Charge level is 100%.
Charge level is 80%.
Change level is 60%.
Charge level is 40%.
Charge level is 20%.
Charge level is below 20%.
•Set the device to turn off after a short period of non-use.
•Set the display to turn off or dim backlight.
•Turn off all wireless radio activity when not in use.
Changing the Power Settings
To set the device or display to turn off after a short period of non-use:
1. In the taskbar, touch the Action Center icon .
2. Touch All Settings > System > Power and sleep.
3. Under Sleep, choose when you want the device/screen to go to sleep (on battery power and when plugged
in).
Manually Changing the Display Brightness
To manually change the display brightness:
1. In the taskbar, touch Action Center icon .
2. Touch All Settings > System > Display.
3. Under Change brightness, move the slider to adjust the brightness.
Automatically Changing the Display Brightness
To toggle automatic brightness:
1. In the taskbar, Action Center icon .
2. Touch All Settings > System > Display.
3. Check the box to enable Change brightness automatically when lighting changes.
24
Adjusting the Volume
To adjust the volume:
•Use the volume-up /volume-down button on the top of the device, or
•Touch on the taskbar and adjust the slider.
Adjusting the Screen Orientation
For optimal viewing experience, the screen orientation changes automatically to portrait or landscape
depending on how you hold the device. You can disable automatic screen rotation and lock the screen in
portrait or landscape mode.
NOTE: Some applications may not support automatic screen rotation and are designed to work only in one orientation.
To lock the screen orientation:
1. In the taskbar, touch Action Center icon .
2. Touch All Settings > System > Display.
Getting Started
3. Rotate the screen to the desired orientation.
4. Under Rotation lock, slide the switch to the On.
5. Rotate the screen to the desired position.
25
Using the Tablet
Start
BackCortana
Recent Apps
Keyboard
Sound
Network
Contacts
Battery
Power
All
Settings
Documents
All Apps
Pinned
Tiles
Users
Pictures
Action
Center
OneDrive
More Settings
Introduction
This chapter provides instructions on how to use some basic applications and key features.
Start Screen
By default, the Start screen displays in Tablet mode. The tile-based interface allows direct access to recently
used applications, emails, photos, contacts, and frequently viewed websites. You may pin favorite apps as tiles
to customize the Start screen. See Customizing the Start Screen for information.
Live Tiles, such as news, sports, weather, social-networking sites, etc. update in real time.
Figure 13 Start Screen in Tablet Mode
•Pinned tiles - Places the Home screen in Tile view.
26
Using the Tablet
•All apps - Lists all applications alphabetically.
•Users - Opens user account window, locks screen or logs user off the device.
•Documents - Opens documents folder.
•Pictures - Opens pictures folder.
•Settings - Opens the Settings window.
•Power - Touch to place the device in sleep mode, shutdown or restart.
•Start - Access the Home screen from any window.
•Back - Displays the previous screen.
•Cortana - Opens voice activated search window.
•Recent Applications - Displays all open applications.
•Contacts - Use to pin contacts to the task bar.
•More Settings - Includes Bluetooth, Intel Graphics, and Windows Defender.
•OneDrive - Opens cloud-based file hosting app.
•Battery - Displays current battery status.
•Network - Opens network settings.
•Sound - Use to control audio volume level.
•Keyboard - Opens the virtual keyboard.
•Action Center - Provides easy access to some frequently used settings and notifications. Touch the icon to
open the Action Center. The first row of setting option boxes display and any notifications. Touch Expand to
view all setting option boxes. See Action Center for more information.
Customizing the Start Screen
Choose a background photo or pin a favorite app to the Start screen.
Moving Tiles
To move a tile to a different location on the Start screen:
1. Touch and hold a tile. The tiles float on the screen.
2. Drag the tile to a new location. Other tiles move as the floating tile move over them.
3. Lift finger and drop the tile and then touch the screen.
Resizing Tiles
To resize a tile:
1. Touch and hold the tile and then touch .
2. Touch Resize > Small, Medium, Wide or Large.
27
Using the Tablet
Wide
Small
Large
Medium
Figure 14 Tile Sizes
Unpinning a Tile
To unpin the tile and remove it from the Start screen:
1. Touch and hold the tile and then touch the pushpin icon .
Figure 15 Unpin Tile
2. The Tile no longer appears in the Start screen.
Pinning an App to the Start Screen
To pin an app onto the Start screen:
1. Touch the All app icon to go to the All Apps screen.
2. Touch and hold the app until the menu appears.
3. Touch Pin to Start. The app tile appears on the Start screen.
Changing Start Screen Background
To change the Start screen background image:
1. Touch All settings > Personalization > Backgrounds.
2. In the Background drop-down list, select Picture.
3. Choose a picture or touch Browse to locate a picture on the device.
4. Select a photo and touch Choose picture.
5. In Choose a fit section, select either Fill, Fit, Stretch, Tile, Center or Span.
28
6. Touch the Start icon.
Action Center
The Action Center provides easy access to some frequently used settings and notifications.
To open the Action Center, touch the Action Center icon. The first row of setting option boxes display and any
notifications.
Touch Expand to view all setting option boxes and Collapse to view only the first row.
Figure 16 Action Center Expanded
Using the Tablet
The Action Center settings:
•Tablet Mode - Turns tablet mode on or off.
•Rotation lock - Touch to lock the screen in the current orientation.
•Network - Indicates Wi-Fi network connection status. Touch to turn Wi-Fi on or off.
•All settings - Opens the Settings screen.
•Nearby sharing - Allows file sharing with nearby devices using Bluetooth
•Airplane Mode – Displays the Airplane mode status. Touch to toggle Airplane mode on and off. Turn on
Airplane mode to turn off all the radios.
•Location - Displays the current state of the Location settings. Touch to enables or disables locationing.
Default - Enabled.
•Quiet hours - Enable to hide notifications. Requires Cortana to set quiet hours.
•Mobile Hotspot - Share internet connection with other devices (ET56 only).
•Cellular - Turns cellular connection on or off (ET56 only).
•Screen Brightness - Touch to change settings to Suggested (default), Brighter, Brightest, Darkest, Darker.
•Night Light - Allows for adjustment of blue light emission.
•Bluetooth – Displays the current state of the Bluetooth radio. Touch to turn Bluetooth on or off.
•VPN - Opens the VPN settings screen to add or connect to a VPN.
•Battery Saver - Places the device in battery saver mode.
29
•Project - Use to project the tablet screen onto a projector or monitor.
•Connect - Connects the device to Bluetooth audio devices and wireless displays.
To close the Action Center, touch the icon or touch Start.
Notifications
Notification icon reports the arrival of new messages, calendar events, and alarms. When a notification occurs,
the icon turns white.
•To view a list of all notifications, open the Action Center.
•To respond to a notification, open the Action Center and then touch a notification. The Action Center
closes and the subsequent activity is dependent on the notification.
•To delete a notification, swipe the notification to the right.
•To close the Action Center, touch the icon or touch the back arrow.
Customizing the Action Center
To customize the Action Center:
Using the Tablet
1. Touch All settings > System > Notifications & actions.
2. Press and hold a quick action. and drag to rearrange. The top four options appear in Collapse view.
To select which notifications to receive and how:
1. In the Notification section, touch the switches to turn off or on the particular notification.
Tablet Modes and Interaction
Configuring Tablet Mode
You may configure how the tablet Start screen displays depending upon if it is being used as a tablet or docked
in a cradle.
To configure tablet mode:
1. Touch All Settings > System > Tablet mode.
30
Figure 17 Tablet Mode Settings
Using the Tablet
•When I sign in:
•Use tablet mode - set to tablet mode after signing in.
•Use desktop mode - set to desktop mode after signing in.
•Use the appropriate mode for my hardware - let the tablet determine if it is.
•When this device automatically switches tablet mode on or off
•Don’t ask me and don’t switch
•Always ask me before switching
•Don’t ask me and always switch
•Hide app icons on the taskbar in tablet mode - enable to hide application icons in the taskbar.
•Automatically hide the taskbar in tablet mode - enable to hide the taskbar when in tablet mode.
Using the Multi-Touch Screen
Depending on the application, some gestures might not be available.
•Touch: Open an application or perform an action on an open application, such as copy, save and delete,
depending on the application.
•Touch and hold: Open a menu.
•Slide: Scroll through items, such as lists, pages, and photos.
•Drag: Move an object.
31
•Move two fingers closer together: Zoom out.
•Move two fingers farther apart: Zoom in.
•Put two or more fingers on an item and then rotate your fingers clockwise or counterclockwise:
Rotate an item.
•Swipe in from the right edge: Display the Action Center.
•Swipe in from the left edge: Displays open applications.
•Swipe in from the top edge to the bottom on an open application: Close the current application.
To configure touch settings:
1. Touch the Cortana icon to search for Control Panel.
2. Open Control Panel.
3. Touch Hardware and Sound > Pen and Touch.
4. Select Touch action and then Settings.
5. After making changes touch Apply.
Changing Touch Mode
Using the Tablet
The device display is able to detect touch using a finger, glove, or stylus; also included is support for using the
device in the rain.
NOTE: The glove may be made of medical latex, leather, cotton, or wool. For optimal performance use a Zebra
certified stylus.
1. Touch All apps > Touch Manager
2. When prompted to allow device changes, touch Yes. The Touch Mode window displays with current mode
indicated.
Figure 18 Touch Mode
3. Touch the desired option to change mode, then touch Exit.
Using the Keyboard
Use the On-Screen Keyboard to type text, numbers, symbols, and other characters. The touch keyboard and
handwriting panel also can be used to perform handwriting.
32
Using the Tablet
Small Keyboard
Handwriting Panel
Change Keyboard Width
Alternate Keyboard
Layout
Region and Language
Small Keyboard
All Settings
When you rotate the device the On-Screen Keyboard or the touch keyboard and handwriting panel
automatically rotates to the corresponding portrait or landscape view.
To open the On-Screen Keyboard:
1. Touch the Cortana icon to search for Keyboard, and then tap On-Screen Keyboard.
2. Touch the Keyboard icon in the Task bar.
To open the touch keyboard and handwriting panel:
1. Touch the Keyboard icon in the Task bar. The Keyboard displays.
2. In the top left of the keyboard tap the Keyboard icon to display a Keyboard and Handwriting Options
window.
3. Select from desired options.
Figure 19 Keyboard and Handwriting Options
Changing the System Language
To configure the input language:
2. Tap Settings > Time and Language.
3. Tap Region and Language.
4. Follow the instructions on the screen to configure the input language.
If the Windows display language does not change correctly:
1. Go to Settings > Time & Language > Region & language.
2. Ensure that Windows display language option is set to the desired language.
3. In the installed languages list below, select the language that has problems.
33
Using the Tablet
4. Touch Options.
5. If the language options include a Download-button with text Download language pack, press it to
download the language pack. The button is not shown if the language pack has already been installed.
6. Open Microsoft Store app.
7. Select . . . in the top right corner and then select Settings.
8. Verify that the Update apps automatically switch is grayed out and locked to off-position. If it is, then the
following steps should help:
a. Close the Microsoft Store app.
b. Run
c. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsStore.
d. Select the AutoDownload item and press the Delete key to remove it.
e. Confirm removal.
f. Re-open the Microsoft Store app.
g. Select ...in the top right corner and then select Settings.
h. Ensure that the Update apps automatically is still in the off position. If not, change it to off position.
i. Reboot the device. The display language should be correct without further actions.
regedit.
Using the Passive Stylus
The optional Passive Stylus provides easy writing, drawing, and navigation and accuracy with the thin tip. The
stylus is designed to work on the tablet as an alternative to finger touch input. Use the stylus to select objects,
drawing, taking notes, and signing documents.
•To perform a mouse left click, press the tip of the stylus on the object to click.
•To drag and select multiple objects or text on the screen, press the tip against the screen and drag.
•To perform a mouse right click, place the tip of the stylus on the object, hold down until a circle appears and
then release.
•To switch from stylus to touch mode, lift the pen off the screen and wait about 1.5 seconds before touching
the screen.
34
Using the Camera
To take photos or videos:
1. Open the Camera application. The Camera Indicator LED lights red.
2. Point the camera at an object.
3. Touch the on-screen shutter button to take a photo or record a video.
Figure 20 Taking Photos
Using the Tablet
Reading NFC Cards
The device supports reading NFC cards. The NFC antenna is located on the back of the device under the NFC
logo.
With an NFC enabled application open, bring the NFC card toward the antenna. Depending upon the
application, an audio or visual indication indicates successful reading of the card.
35
Figure 21 Reading NFC Card
NFC Antenna
Location
Taking a Screenshot
Using the Tablet
To take a screenshot of the device’s screen, press the power key and volume key at the same time.
To view or manage the screenshots taken, touch Photos > Albums > Screenshots.
36
Wireless
This section provides information on the wireless features:
•Wireless Local Area Network (WLAN)
•Wireless Wide Area Network (WWAN)
•Bluetooth
•Near Field Communications (NFC).
Wireless Local Area Networks
Wireless local area networks (WLANs) allow the device to communicate wirelessly inside a building that has
the appropriate WLAN infrastructure. Both the infrastructure and the device must both configured properly to
enable this communication.
Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Wireless & networks
settings to configure the device to match the security scheme.
The device supports the following WLAN security options:
NOTE: To extend the battery, turn off Wi-Fi when not in use.
MS-CHAP
MS-CHAPv2
Smart Card or other Certificate
Secured password (EAP-MSCHAPv2)
Connecting to a Wi-Fi Network
To establish a Wi-Fi network connection:
1. In the taskbar, touch the network icon. A list of available Wi-Fi networks displays.
2. Touch the network to connect.
Figure 22 Available Networks
3. Touch the Connect automatically checkbox to allow the tablet to connect automatically to this network
whenever the device is on.
4. Touch Connect.
5. If required, enter security key and then touch Next.
38
6. Touch Yes to find PCs and devices on the network or No to not find these devices. Once connected,
Connected appears under the network name.
Viewing Network Information
To view security, address, and other information about the connected Wi-Fi network:
1. In the taskbar, touch the network icon. A list of available Wi-Fi networks display.
2. Touch the Wi-Fi network name.
3. Touch Properties.
Figure 23 Network Information
Wireless
Configuring Proxy Settings
The device supports the proxy feature for Wi-Fi connections. The proxy feature enables access to more
Web-based source and browse the Internet more securely. To configure the proxy settings when connecting to
a Wi-Fi network:
1. In the taskbar, touch Action Center.
2. Touch All Settings.
3. Touch Network & internet, then touch Proxy.
39
Figure 24 Proxy Setup
Wireless
4. In the Manual proxy setup section, touch the Use proxy server switch to turn on.
5. In the Address text box, enter the address of the proxy server.
6. In the Port text box, enter the port number for the proxy server.
7. In the text box, enter addresses for web sites that do not require to go through the proxy server. Use the
semicolons between addresses but no spaces and do not use the carriage return.
8. Touch Save.
Adding a Wi-Fi Network
To access a Wi-Fi network that does not broadcast its network name (SSID), you must add that Wi-Fi network
before you can connect to it. To add a Wi-Fi network:
1. In the taskbar, touch the network icon. A list of available Wi-Fi networks display.
2. Scroll to the bottom of the list and touch Hidden network.
3. Follow the instructions on the screen to add a Wi-Fi network.
40
Wireless Wide Area Networks
NOTE: ET56 only.
A Wireless wide area network is a mobile cellular network that allows you to browse the Internet, check email,
or connect to a virtual private network (VPN) from anywhere within the regional boundaries of the cellular
service. A micro SIM card is required to connect to a mobile network.
Connecting to a Cellular Data Network
1. Ensure that an activated SIM card is installed.
2. Touch in the taskbar.
3. Touch the Cellular option to turn on the WAN radio if required.
4. Touch the Cellular network in the list.
Figure 25 Cellular Connection
Wireless
5. Touch Connect automatically to automatically connect to the cellular data network when it is available.
Clear the check box to manually connect each time you want to use the cellular data connection.
6. Touch Allow roaming to allow the cellular data connection to stay on when outside of the mobile operator’s
network. Leaving the check box cleared can help prevent data roaming charges.
7. Touch Connect.
8. The name of the mobile operator appears next to the Cellular network icon.
9. If prompted, type your user name and password and the access point name (APN).
NOTE: If the Cellular quick action is turned off, select it to turn it on. When off, the cellular radio is turned off, and you cannot
connect to a cellular network.
41
Adding an Internet APN
The Internet access point name (APN) is the address the tablet uses to connect to the Internet when using a
cellular data connection. Usually, the Internet APN is set automatically. If your cellular data connection is not
working, try entering a new Internet APN based on the mobile operator.
To add an Internet APN, type an address in the APN box. The other settings are optional and depend on the
mobile operator.
1. Touch Settings > Network & Internet > Cellular.
2. Touch Advanced options.
3. Under the APN settings section, touch Add an APN.
4. Update one or more of the following:
•In the Profile name box, type a name for the APN profile.
•In the APN box, type the address for the APN to use.
•In the User name box, type the user name for your mobile account.
•In the Password box, type the password for your mobile account.
•Select Type of sign-in info drop-down list and then select the authentication method.
•Select IP type drop-down list and then select the type of IP address.
Wireless
5. Touch the Apply this profile check box if you want the APN profile to be used right after you save it.
6. Touch Save > OK.
Setting Up a SIM PIN
A SIM PIN helps prevent other people from using your cellular data connection. To set up a SIM PIN:
1. Touch Settings > Network & Internet > Cellular.
2. Touch the cellular connection name.
3. Touch Advanced options.
4. Under the Security section, touch Use SIM PIN.
5. Enter the SIM PIN.
If this is the first time using it, type the default SIM PIN. If you don't know the default SIM PIN, visit your
mobile operator's website to see if it is listed. Restart the tablet to lock the cellular data connection with the
SIM PIN.
If you already set up a PIN for the SIM, type the SIM PIN when prompted, and then select OK.
Removing a SIM PIN
If you are using a SIM PIN and want to remove it:
1. Touch Settings > Network & Internet > Cellular.
2. Touch the cellular connection name.
3. Touch Advanced options.
42
4. Under the Security section, touch Remove SIM PIN.
5. Enter the current SIM PIN.
6. Touch OK.
Changing a SIM PIN
To change the SIM PIN:
1. Touch Settings > Network & Internet > Cellular.
2. Touch the cellular connection name.
3. Touch Advanced options.
4. Under the Security section, touch Change SIM PIN.
5. In the Current SIM PIN box, enter the current SIM PIN.
6. In the New SIM PIN box, enter a new SIM PIN.
7. In the Confirm new SIM PIN box, enter the same new SIM PIN.
Wireless
8. Touch OK.
Unblocking a SIM PIN
If you enter an incorrect SIM PIN, the SIM is blocked and cannot be used until you unblock it. Contact your
mobile operator for the PIN Unblocking Key (PUK), then select proceed as follows:
To find this setting if your SIM is blocked,
1. Touch Settings > Network & Internet > Cellular.
2. Touch the cellular connection name.
3. Touch Advanced options > Unblock SIM PIN under the Security section.
4. Type the PUK code. If an incorrect PUK code is entered too many times, your SIM card will be blocked
permanently, and you will need to obtain a new SIM card from your mobile operator.
43
Bluetooth
Bluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum
(FHSS) radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM)
band (802.15.1). Bluetooth wireless technology is specifically designed for short-range (100 meters (328 feet))
communication and low power consumption.
Devices with Bluetooth capabilities can exchange information (e.g., files, appointments, and tasks) with other
Bluetooth enabled devices such as printers, access points, and other mobile devices.
Adaptive Frequency Hopping
Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with
Bluetooth voice. All devices in the Bluetooth network (piconet) must be AFH-capable in order for AFH to work.
There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and
discoveries during critical 802.11b and other 2.4G WLAN
main sections:
•Channel Classification - A method of detecting an interference on a channel-by-channel basis, or
pre-defined channel mask.
•Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.
•Hop Sequence Modification - Avoids interference by selectively reducing number of hopping channels.
•Channel Maintenance - A method for periodically re-evaluating the channels.
Wireless
communications. AFH for Bluetooth consists of four
When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b and other 2.4G
WLAN high-rate channels. AFH coexistence allows Enterprise devices to operate in any infrastructure.
The Bluetooth radio in this device operates as a Class 1 device power class. The maximum output power is
9mW and the expected range is 100 meters (328 feet). A definition of ranges based on power class is difficult
to obtain due to power and device differences, and whether one measures open space or closed office space.
NOTE: Use of Bluetooth wireless technology is not recommended when high rate 802.11b operation using 2.4G channel is
required.
Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified.
This allows application developers to define security mechanisms tailored to their specific need. Link-level
security occurs between devices, not users, while application-level security can be implemented on a per-user
basis. The Bluetooth specification defines security algorithms and procedures required to authenticate
devices, and if needed, encrypt the data flowing on the link between the devices. Device authentication is a
mandatory feature of Bluetooth while link encryption is optional.
Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the devices
and create a link key for them. Entering a common personal identification number (PIN) in the devices being
paired generates the initialization key. The PIN is never sent over the air. By default, the Bluetooth stack
responds with no key when a key is requested (it is up to user to respond to the key request event).
Authentication of Bluetooth devices is based-upon a challenge-response transaction. Bluetooth allows for a
PIN or passkey used to create other 128-bit keys used for security and encryption. The encryption key is
derived from the link key used to authenticate the pairing devices. Also worthy of note is the limited range and
fast frequency hopping of the Bluetooth radios that makes long-distance eavesdropping difficult.
Recommendations are:
44
•Perform pairing in a secure environment
•Keep PIN codes private and do not store the PIN codes in the device
•Implement application-level security.
Bluetooth Profiles
The device supports the following Bluetooth services:
•Advanced Audio Distribution Profile (A2DP) - Allows the device to stream stereo-quality audio to a wireless
headset or wireless stereo speakers.
•Audio/Video Remote Control Profile (AVRCP) - Allows the device to control A/V equipment to which a user
has access. It may be used in concert with A2DP.
•Device ID Profile (DIP) - allows a device to be identified above and beyond the limitations of the Device
Class already available in Bluetooth. It enables identification of the manufacturer, product id, product
version, and the version of the Device ID specification being met.
•Generic Access Profile (GAP) - Allows the device to be visible to other Bluetooth devices and determines
their interaction.
•Generic Attribute Profile (GATT) - Provides profile discovery and description services for Bluetooth Low
Energy protocol.
•Hands Free Profile (HFP) - Allow car hands-free kits to communicate with the device and lets the headset
control the device.
•Hard Copy Cable Replacement Profile (HCRP) - Provides a simple wireless alternative to a cable
connection between a device and a printer.
•Headset Profile (HSP) - Provides a simple audio connection between the device and the headset.
•HID Over GATT Profile (HOGP) - Connects human interface devices such as keyboards and mice to a host
device.
•Human Interface Device Profile (HID) - Allows Bluetooth keyboards, pointing devices, gaming devices and
remote monitoring devices to connect to the device.
•Object Push Profile (OPP) - Allows the device to push and pull objects to and from a push server.
•Out of Band (OOB) and Near Field Communications (NFC) - Allows for pairing of a Bluetooth device such
as headsets and scanners by touching the devices together (NFC tap to pair).
•Personal Area Network User (PANU) - Allows the use of Bluetooth Network Encapsulation Protocol to
provide L3 networking capabilities over a Bluetooth link. Only PANU role is supported.
•Radio Frequency (RF) Kill - All RF activities are terminated and device goes into low power mode.
•Serial Port Profile (SPP) - Allows use of RFCOMM protocol to emulate serial cable connection between two
Bluetooth peer devices. For example, connecting the device to a printer.
•Service Discovery Profile (SDP) - Allows applications running on different Bluetooth-enabled devices to
discover each other's existence, and exchange information to determine their characteristics.
Wireless
45
Pairing with a Bluetooth Device
To connect and exchange data with another Bluetooth device, pair the tablet with another Bluetooth device:
1. In the taskbar, touch the Action Center icon.
2. Touch All Settings, then touch Devices > Bluetooth.
3. Slide the control to the right to turn it on.
4. Touch the plus sign to select Add Bluetooth or other device then in the Add a Device window, touch
Bluetooth.
5. Discoverable Bluetooth devices populate the window.
Figure 26 Add Bluetooth Device
Wireless
6. When the scanner you want to pair is found, touch the ID. After a few minutes a notification appears that the
devices are paired.
Unpairing a Bluetooth Device
To unpair a Bluetooth device:
1. In the taskbar, touch Action Center.
2. Touch All Settings.
46
Wireless
3. Touch Devices > Bluetooth.
4. Touch the ID of the Bluetooth device to unpair.
5. Touch Remove device. A notification prompt displays.
6. Touch Yes.
47
Data Capture
The device supports data capture using:
•SE4710 and SE4750 Expansion Back
•RS507 and RS507X Hands-free Imager
•RS6000 Ring Scanner
•DS3768 Bluetooth scanner
•DS3608 USB scanners.
Expansion Back
The Expansion Backs are bar code scanning solutions for both 1D and 2D bar code symbologies that attach to
the tablet. Expansion Backs are available in the following configurations:
•SE4710 Expansion Back for 8.4” tablet
•SE4750 Expansion Back for 8.4” tablet
Install the Expansion Back prior to use. Refer to the ET51/56 Integration Guide for installation instructions.
RS507/RS507X Hands-Free Imager
The RS507/RS507X Hands-free Imager is a wearable barcode scan solution for both 1D and 2D barcode
symbologies.
Figure 27 RS507/RS507X Hands-Free Imager
Refer to the RS507/RS507X Hands-free Imager Product Reference Guide for more information.
48
Data Capture
RS6000 Bluetooth Ring Scanner
The RS6000 Bluetooth Ring Scanner is a wearable barcode scan solution for both 1D and 2D barcode
symbologies.
Figure 28 RS6000 Bluetooth Ring Scanner
Refer to the RS6000 Bluetooth Ring Scanner Product Reference Guide for more information.
DS3678 Digital Scanner
The cordless DS3678 combines superior 1D and 2D omnidirectional bar code scanning performance and
advanced ergonomics in a lightweight design.
Figure 29 DS3678 Digital Scanner
Refer to the DS36X8 Digital Scanner Product Reference Guide for more information.
Imaging
The imager uses imaging technology to take a picture of a bar code, stores the resulting image in its memory,
and executes state-of-the-art software decoding algorithms to extract the bar code data from the image.
The device with a 2D imager has the following features:
•Omnidirectional reading of a variety of bar code symbologies, including the most popular linear, postal,
PDF417, and 2D matrix code types.
49
•Advanced intuitive laser aiming cross-hair and dot aiming for easy point-and-shoot operation.
Scanning Considerations
Typically, scanning is a simple matter of aim, scan, and decode, with a few quick trial efforts to master it.
However, consider the following to optimize scanning performance:
•Range: Scanners decode best over a particular working range — minimum and maximum distances from
the barcode. This range varies according to barcode density and scanning device optics. Scan within range
for quick and constant decodes; scanning too close or too far away prevents decodes. Move the scanner
closer and further away to find the right working range for the barcodes being scanned.
•Angle: Scanning angle is important for quick decodes. When the illumination/flash reflects directly back into
the imager, the specular reflection can blind/saturate the imager. To avoid this, scan the barcode so that the
beam does not bounce directly back. Do not scan at too sharp an angle; the scanner needs to collect
scattered reflections from the scan to make a successful decode. Practice quickly shows what tolerances to
work within.
•Hold the device farther away for larger symbols.
•Move the device closer for symbols with bars that are close together.
NOTE: Scanning procedures depend on the app and device configuration. An app may use different scanning
procedures from the one listed above.
Data Capture
Scanning with the SE4710 Expansion Back
To read a bar code, a scan-enabled application is required.
1. Launch a scanning application.
2. Point the Expansion Back exit window at a bar code.
Figure 30 Bar Code Scanning with SE4710 Expansion Back
3. Press and hold the Scan button.
The red illumination frame and laser aiming dot turns on to assist in aiming. Ensure the bar code is within
the area formed by the red illumination frame. The aiming dot is used for increased visibility in bright lighting
conditions.
The Expansion Back beeps to indicate the bar code was decoded successfully.
50
Data Capture
Red Illumination Frame
Red Aiming Dot
Figure 31 SE4710 Expansion Back Aiming Pattern
Release the Scan button. The bar code data displays on the screen.
Scanning with SE4750 Expansion Back
To read a barcode, a scan-enabled app is required.
To scan with the SE4750 Expansion Back:
1. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
2. Point the Expansion Back exit window at a bar code.
Figure 32 Bar Code Scanning with Expansion Back with SE4750
3. Press and hold the Scan button.
The red laser aiming pattern turns on to assist in aiming. Ensure the bar code is within the area formed by
the cross-hairs in the aiming pattern. The aiming dot is used for increased visibility in bright lighting
conditions.
The Expansion Back beeps to indicate the bar code was decoded successfully.
51
Data Capture
Figure 33 SE4750 Expansion Back Aiming Pattern
Release the Scan button. The bar code data displays on the screen.
Scanning with RS507/RS507X Hands-Free Imager
To read a barcode, a scan-enabled app is required.
To scan with the RS507/RS507X:
1. Pair the RS507/RS507X with the device. See Pairing Bluetooth Scanners
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
3. Point the RS507/RS507X at a barcode.
Figure 34 Barcode Scanning with RS507/RS507X
for more information.
4. Press and hold the trigger.
The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by
the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.
The RS507/RS507X LEDs light green and a beep sounds to indicate the barcode was decoded
successfully. When the RS507/RS507X is in Pick List mode, the RS507/RS507X does not decode the
barcode until the center of the crosshair touches the barcode.
52
Data Capture
Figure 35 RS507/RS507X Aiming Pattern
Figure 36 RS507/RS507X Pick List Mode with Multiple Barcodes in Aiming Pattern
5. The captured data appears in the text field.
Scanning with RS6000 Bluetooth Ring Scanner
To read a barcode, a scan-enabled app is required.
To scan with the RS6000:
1. Pair the RS6000 with the device. See Pairing Bluetooth Scanners for more information.
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
3. Point the RS6000 at a barcode.
Figure 37 Barcode Scanning with RS6000
53
Data Capture
4. Press and hold the trigger.
The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by
the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.
The RS6000 LEDs light green and a beep sounds to indicate the barcode was decoded successfully. When
the RS6000 is in Pick List mode, the RS6000 does not decode the barcode until the center of the crosshair
touches the barcode.
Figure 38 RS6000 Aiming Pattern
Figure 39 RS6000 Pick List Mode with Multiple Barcodes in Aiming Pattern
5. The captured data appears in the text field.
Scanning with the DS3608 USB Scanner or DS3678 Bluetooth Scanner
To scan with the DS3608 or DS3678:
1. Pair the scanner with the device. For more information, see Connecting a USB Scanner for the DS3608 or
Pairing Bluetooth Scanners for the DS3678.
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
3. Point the scanner at a barcode.
54
Data Capture
Figure 40 Barcode Scanning (DS3678 shown)
4. Press and hold the trigger.
Ensure the barcode is within the area formed by the aiming pattern. The aiming dot increases visibility in
bright lighting conditions.
Figure 41 DS3608/DS3678 Aiming Pattern
Figure 42 DS3608/DS3678 Pick List Mode with Multiple Barcodes in Aiming Pattern
5. The captured data appears in the text field.
Pairing Bluetooth Scanners
To pair the RS507/RS507X, RS6000, or DS3678:
1. Enable Bluetooth on both devices.
2. Ensure that the Bluetooth device you are pairing is in discoverable mode.
3. Ensure that the two devices are within 10 meters (32.8 feet) of one another.
4. Follow the appropriate instruction below.
55
Data Capture
RS507/RS507X or RS6000 in HID Mode
To pair the RS507/RS507X or the RS6000 scanner with the tablet using Human Interface Device (HID) mode:
1. Place the scanner in HID mode using steps “a” through “e” below. If the scanner is already in HID mode,
skip to step 2.
a. Remove the battery from the scanner.
b. Press and hold the Restore key.
c. Install the battery onto the scanner.
d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash
green.
e. Scan the appropriate barcode below to place the scanner in HID mode.
Figure 43 RS507 Bluetooth HID Barcode
Figure 44 RS6000 Bluetooth HID Barcode
2. Perform a Cold Boot by removing and re-installing the battery onto the scanner. The device starts to
operate and is discoverable as a Bluetooth serial device.
3. In the taskbar, touch the Action Center icon.
4. Touch All Settings > Devices > Bluetooth & other devices.
5. Touch the plus sign to select Add Bluetooth or other device then in the Add a Device window, touch
Bluetooth.
6. Discoverable Bluetooth devices populate the window.
56
Figure 45 Add Bluetooth Device
Data Capture
7. When the scanner appears, touch the ID. After a few minutes a notification appears that the devices are
ready.
RS507/RS507X or RS6000 in SPP Mode
To pair the RS507/RS507X or RS6000 scanner with the tablet using or Serial Port Profile (SPP) mode:
1. Place the scanner in SPP mode using steps “a” through “e” below. If the scanner is already in SPP mode,
skip to step 2.
a. Remove the battery from the scanner.
b. Press and hold the Restore key.
c. Install the battery onto the scanner.
d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash
green.
e. Scan the appropriate barcode below to place the scanner in SPP mode.
Figure 46 RS507 Bluetooth SPP Barcode
Figure 47 RS6000 Bluetooth SPP Barcode
57
Data Capture
2. Perform a Cold Boot by removing and re-installing the battery onto the scanner. The device starts to
operate and is discoverable as a Bluetooth serial device.
3. In the taskbar, touch the Action Center icon.
4. Touch All Settings > Devices > Bluetooth & other devices.
5. Touch the plus sign to select Add Bluetooth or other device then in the Add a Device window, touch
Bluetooth.
6. Discoverable Bluetooth devices populate the window.
Figure 48 Add Bluetooth Device
7. Select RS507x or RS6000. Wait for the connection and setup to complete.
8. Touch Done.
9. Scroll down to Related settings and touch More Bluetooth options.
10.Select the COM Port tab.
11.Note the Outgoing COM port set for the scanner for use in the scanning application.
DS3678 in HID Mode
To pair the DS3678 scanner with the tablet using either Human Interface Device (HID) mode:
1. Remove the battery from the scanner.
2. Replace the battery.
58
Data Capture
3. After the scanner reboots, scan the barcode below to place the scanner in HID mode.
Figure 49 DS3678 Bluetooth HID Classic Barcode
4. In the taskbar, touch the Action Center icon.
5. Touch All Settings > Devices > Bluetooth & other devices.
6. Slide the control to the right to turn it on.
7. Touch the plus sign to select Add Bluetooth or other device then in the Add a Device window, touch
Bluetooth.
8. Discoverable Bluetooth devices populate the window.
Figure 50 Add Bluetooth Device
9. When the scanner appears, touch the ID. After a few minutes a notification appears that the devices are
ready.
59
DS3678 in SPP Mode
To pair the DS3678 scanner with the tablet using either Serial Port Profile (SPP) mode:
1. Remove the battery from the scanner.
2. Replace the battery.
3. After the scanner reboots, scan the barcode below to place the scanner in SPP mode.
Figure 51 DS3678 Bluetooth SPP Classic Barcode
4. In the taskbar, touch the Action Center icon.
5. Touch All Settings > Devices > Bluetooth & other devices.
6. Touch the plus sign to select Add Bluetooth or other device then in the Add a Device window, touch
Bluetooth.
Data Capture
7. Discoverable Bluetooth devices populate the window.
Figure 52 Add Bluetooth Device
8. Select DS3678. Wait for the connection and setup to complete.
9. Touch Done.
10.Right click on the Bluetooth icon and select Open Settings.
11.Scroll down to Related settings and touch More Bluetooth options.
60
Data Capture
12.Select the COM Port tab.
13.Note the Outgoing COM port set for the scanner for use in the scanning application.
Connecting a USB Scanner
To connect a DS3608 USB scanner, use one of the following methods:
•Simple Serial Interface (SSI) mode
•Human Interface Device (HID) mode.
Connecting Using Simple Serial Interface
To connect a USB scanner using SSI mode:
1. Connect the scanner cable USB connector to the USB port of a vehicle cradle. The scanner beeps.
2. Ensure that the scanner is in SSI mode. Refer to the Refer to the DS36X8 Product Reference Guide and
scan the SSI Over USB CDC barcode.
Connecting Using HID Mode
To connect a USB scanner using HID mode:
1. Connect the scanner cable USB connector to the USB port of a vehicle cradle. The scanner beeps.
2. Ensure that the scanner is in HID mode. Refer to the Refer to the DS36X8 Product Reference Guide and
scan the HID Keyboard barcode or perform a factory reset.
61
Accessories
Introduction
The device accessories provide a variety of product support capabilities.
Table 8 Device Accessories
AccessoryPart NumberDescription
Cradles
Charge Only CradleCRD-ET5X-1SCG1Charges the main battery and optional Power
Pack installed in the Expansion Back. Requires
power supply PWR-BGA12V50W0WW, DC line
cord CBL-DC-388A1-01 and country-specific AC
line cord.
Communication and
Charging Cradle
Rugged Communication
and Charging Cradle
4-Slot Charge Only
Cradle
CRD-ET5X-1SCOM1Charges the main battery and optional Power
Pack installed in the Expansion Back. Requires
power supply PWR-BGA12V50W0WW, DC line
cord CBL-DC-388A1-01, and country-specific AC
line cord.
CRD-ET5X-1SCOM1RCharges the main battery and optional Power
Pack installed in the Expansion Back. Supports
rugged frame and rugged IO Adapter. Requires
power supply PWR-BGA12V50W0WW, DC line
cord CBL-DC-388A1-01, and country-specific AC
line cord.
CRD-ET5X-SE4CO1-01Charges up to four main batteries and optional
Power Pack installed in the Expansion Back and
up to four Power Packs in the optional 4-Slot
Battery Charger. Requires power supply
PWR‐BGA12V108W0WW, DC line cord
50-16002-029R, and country-specific AC line cord.
Chargers
Power SupplyPWR-BGA12V50W0WWProvides power to the Charge Only Cradle,
Communication and Charging Cradles, Rugged
Charge Connector, and 4-Slot Battery Charger for
Optional Battery Power Pack.
Power Supply
PWR‐BGA12V108W0WW
Provides power to the 4-Slot Charge Only Cradle.
62
Accessories
Table 8 Device Accessories (Continued)
AccessoryPart NumberDescription
4-Slot Battery ChargerSAC-ET5X-4PPK1-01Chargers up to four Power Packs. Requires power
Rugged Charge
Connector
Miscellaneous
Replacement 8.4"
Internal Battery
Replacement 8.4"
Battery Cover
8.4” Rugged Frame with
IO Adapter
supply
CBL-DC-388A1-01, and country-specific AC line
cord.
CHG-ET5X-CBL1-01Charges the main battery and optional Power
Pack installed in the Expansion Back. Requires
power supply PWR-BGA12V50W0WW, DC Line
Cord CBL-DC-388A1-01 and country-specific AC
line cord.
BTRY-ET5X-8IN3-01Replacement battery for 8.4" device.
KT-ET5X-8BTDR2-01 Replacement battery cover for 8.4" device.
SG-ET5X-8RCSE2-02Add extra protection for the 8.4" device and IO
Adapter for connection to the Rugged
Communication and Charging Cradle.
PWR‐BGA12V50W0WW, DC Line cord
Replacement Rugged IO
Connector
8.4" SE4750 Expansion
Back
8.4" SE4710 Expansion
Back
8.4" Expansion BackZBK-ET5X-8RH1-01Provides rotating hand strap and slot for optional
Power Pack
Replacement Expansion
Back Hand Strap
Passive StylusSG-TC7X-STYLUS-03Provides easy writing, drawing, and navigation and
Coiled Stylus TetherSG-ET5X-SLTETR-01Secures a stylus to the hand strap.
8.4" Operations CaseSG-ET5X-8HLST-01Provides carrying solution for 8.4" device.
Universal Shoulder Strap58-40000-007RUse with the Operations Case and D-clips to carry
Breakaway Shoulder
Strap
D-ClipsSG-ET5X-DCLIP2-02Use to attach Universal Shoulder Strap to device.
SG-ET5X-RGIO2-01Replacement rugged IO connector for the Rugged
Frames.
ZBK-ET5X-8SCN5-01Provides data capture using the SE4750 scan
engine, rotating hand strap and slot for optional
Power Pack.
ZBK-ET5X-8SCN1-01Provides data capture using the SE4710 scan
engine, rotating hand strap and slot for optional
Power Pack.
Power Pack.
BTRY-ET5X-PRPK2-01
SG-ET5X-RHTP1-01Replacement hands strap for Expansion Backs.
SG-ET5X-SHDRSTP-01Use with the Operations Case and D-clips to carry
Provides additional power for charging the device
battery using an Expansion Back.
accuracy with the thin tip and hovering capabilities.
device on shoulder.
device on shoulder. Contains safety feature by the
clips that breaks when pulled.
Handle StrapSG-ET5X-HNDSTP-01Use with the Operations Case and D-clips to carry
device with hand.
63
Charge Only Cradle
Charging PinsGuide PinsSmall InsertTall Insert
Power Input
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines.
NOTE: The Charge Only Cradle (CRD-ET5X-1SCG1) comes with two inserts; tall insert and s hort insert. Ins tall the tall ins ert
when using a device without a Rugged Frame or Expansion Back. Install the small insert when using with an Expansion Back
and without a Rugged Frame.
This section describes how to use a Charge Only Cradle with the device.
The Charge Only Cradle:
•Provides power for operating the device.
•Charges the device’s battery
Figure 53 Charge Only Cradle - Front View
Accessories
and optional Power Pack installed in an Expansion Back
.
Figure 54 Charge Only Cradle - Rear View
Installing the Insert
Install the tall insert when using a device without a Rugged Frame or Expansion Back. Install the small insert
when using an device with an Expansion Back and without a Rugged Frame.
1. Align the insert over the pins.
64
Figure 55 Align Insert with Cradle
2. Press the insert down until it seats flush in the cradle.
Charging the Device
To charge the device in the Charge Only Cradle:
Accessories
1. Align the device with the alignment pins on the cradle.
2. Insert the device into the cradle.
NOTE: Ensure the device is flat on the cradle and all charging contacts are touching the charging base.
Figure 56 Insert device into Charge Only Cradle
3. The device Charging LED indicates charging.
4. To remove the device from the Charge Only Cradle, hold the cradle down with one hand and lift the device.
65
Accessories
Figure 57 Remove device from Charge Only Cradle
Charge batteries in ambient temperatures from 0°C to +60°C (32°F to 140°F) as reported by the battery.
Charging is intelligently controlled by the charger. To accomplish this, for small periods of time, the charger
alternately enables and disables battery charging to keep the battery at acceptable temperatures.
The 8.4" main battery charges from fully depleted to 90% in approximately 2 hours and from fully depleted to
100% in approximately 3 hours.
NOTE: The Charging indicator only illuminates when the device is connected to AC power.
Table 9 Charging Indicator
LEDIndication
OffDevice is not in cradle; not seated properly; or cradle is not powered.
OrangeDevice is charging.
GreenCharging complete.
RedError in charging; check placement of the device.
66
Accessories
Release
Button
Locking
Latches
Docking
Connector
Charging
Pins
Guide PinsShort Insert
Tall Insert
USB 3.0 PortsLAN (RJ45) PortPower Input
HDMI Port
Communication and Charging Cradle
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines.
NOTE: The Communication and Charging Cradle (CRD-ET5X-1SCOM1) comes with two inserts; tall insert and short insert.
Install the tall insert when using without a Rugged Frame or Expansion Back. Install the small insert when using with an
Expansion Back and without a Rugged Frame.
This section describes how to use a Communication and Charing Cradle with the device.
The Communication and Charging cradle:
•Provides power for operating the device.
•Provides ports for connecting USB devices to the device, video output and connection to a LAN.
•Charges the device’s battery
Figure 58 Communication and Charging Cradle - Front View
and optional Power Pack installed in an Expansion Back
.
Figure 59 Communication and Charging Cradle - Rear View
67
Installing the Insert
Install the tall insert when using a device without a Rugged Frame or Expansion Back. Install the small insert
when using a device with an Expansion Back and without a Rugged Frame.
1. Align the insert over the pins.
Figure 60 Align Insert with Cradle
Accessories
2. Press the insert down until it seats flush in the cradle.
Charging the Device
To charge the device in the Communication and Charging Cradle:
1. Open the bottom access door and hold it to the back of the device.
2. Align the device with the alignment pins on the cradle.
3. Insert the device into the cradle. Note that the Communication and Charging Cradles contains a locking
mechanism that locks the device to the cradle.
NOTE: Ensure the device is flat on the cradle and all charging contacts are touching the charging base.
68
Accessories
Figure 61 Insert device into Communication and Charging Cradle
4. The device Charging LED indicates charging.
5. To remove the device from the Communication and Charging Cradle, press the release button on the right
side of the cradle and lift the device. Use thumb to hold down the cradle.
Figure 62 Remove Device from Communication and Charging Cradles
Charge batteries in ambient temperatures from 0°C to +60°C (32°F to 140°F) as reported by the battery.
Charging is intelligently controlled by the charger. To accomplish this, for small periods of time, the charger
alternately enables and disables battery charging to keep the battery at acceptable temperatures.
69
Accessories
The 8.4" main battery charges from fully depleted to 90% in approximately 2 hours and from fully depleted to
100% in approximately 3 hours.
NOTE: The Charging indicator only illuminates when the device is connected to AC power.
70
Accessories
Release
Button
Locking
Latches
Rugged Docking
Connector
Charging
Pins
Guide Pins
USB 3.0 PortsLAN (RJ45) PortPower Input
HDMI Port
Rugged Communication and Charging Cradle
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines.
This section describes how to use a Rugged Communication and Charing Cradle with the device.
The Rugged Communication and Charging cradle:
•Provides power for operating the device.
•Provides ports for connecting USB devices, video output and connection to a LAN.
•Charges the device’s battery
Figure 63 Rugged Communication and Charging Cradle - Front View
and optional Power Pack installed in an Expansion Back
.
Figure 64 Rugged Communication and Charging Cradle - Rear View
Charging the Device
To charge the device using the Rugged Communication and Charging Cradle:
71
Accessories
1. Align the device with the alignment pins on the cradle.
2. Insert the device into the cradle. Note that the Rugged Communication and Charging Cradles contains a
locking mechanism that locks the device to the cradle.
NOTE: Ensure the device is flat on the cradle and all charging contacts are touching the charging base.
Figure 65 Insert Rugged Frame device and IO Adapter into Rugged Communication and Charging Cradle
3. The device Charging LED indicates charging.
4. To remove the device from the Rugged Communication and Charging Cradle, press the release button on
the right side of the cradle and lift the device. Use thumb to hold down the cradle.
72
Accessories
Figure 66 Remove Device from Rugged Communication and Charging Cradles
Charge batteries in ambient temperatures from 0°C to +60°C (32°F to 140°F) as reported by the battery.
Charging is intelligently controlled by the charger. To accomplish this, for small periods of time, the charger
alternately enables and disables battery charging to keep the battery at acceptable temperatures.
The 8.4" main battery charges from fully depleted to 90% in approximately 2 hours and from fully depleted to
100% in approximately 3 hours.
NOTE: The Charging indicator only illuminates when the device is connected to AC power.
73
4-Slot Charge Only Cradle
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines.
•Provides 5 VDC power for operating the device.
•Simultaneously charges up to four devices and up to four Power Packs using the optional Battery Charger
Adapter. See the ET51/56 Integrator Guide for information on installing the 4-Slot Battery Charger onto the
cradle.
Figure 67 4-Slot Charge Only Cradle
Accessories
74
Insert Installation
Install inserts into slots for devices without Rugged Frame.
Figure 68 Install Insert in Slot
Accessories
Insert Device into Slot
Device without Rugged Frame
1. Install insert into slot.
2. Align the two alignment holes on the bottom of the device with the two alignment pins in the slot.
Figure 69 Insert Device without Rugged Frame into Slot
75
Accessories
3. Place the device down into the slot with display facing away from Battery Charger.
Device with Rugged Frame
1. If applicable, remove insert from slot.
2. Slide device over slot into it touches the guide.
Figure 70 Insert device with Rugged Frame into Slot
3. Place the device down into the slot with display facing away from Battery Charger.
Charging the Battery
Charge batteries in ambient temperatures from 0°C to +60°C (32°F to 140°F) as reported by the battery.
Charging is intelligently controlled by the charger. To accomplish this, for small periods of time, the charger
alternately enables and disables battery charging to keep the battery at acceptable temperatures.
The 8.4" main battery charges from fully depleted to 90% in approximately 2 hours and from fully depleted to
100% in approximately 3 hours.
NOTE: The Charging indicator only illuminates when the device is connected to AC power.
76
Rugged Charge Connector
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines.
Use the Rugged Charge Connector to charge an device.
Figure 71 Rugged Charge Connector
Accessories
1. Align the pins in the Rugged Charge Connector with the slots in the device.
Figure 72 Insert Device into Rugged Charge Connector
2. Plug the Power Supply connector into the Power Input Port on the Rugged Charge Connector.
77
Accessories
Figure 73 Plug Power Supply into Input Power Port
Charge batteries in ambient temperatures from 0°C to +60°C (32°F to 140°F) as reported by the battery.
Charging is intelligently controlled by the charger. To accomplish this, for small periods of time, the charger
alternately enables and disables battery charging to keep the battery at acceptable temperatures.
The 8.4" main battery charges from fully depleted to 90% in approximately 2 hours and from fully depleted to
100% in approximately 3 hours.
NOTE: The Charging indicator only illuminates when the device is connected to AC power.
78
Power Pack
Charge Level Indicators
Charge Indicator Button
Power Output Contacts
Release Button (2)
The optional Power Pack provides additional power for charging the main battery.
Figure 74 Power Pack
1. Install one of the optional Expansion Backs. See ET51/56 Integrator Guide for more information.
Accessories
2. Press the two release buttons on the side of the Expansion Back. The dummy battery insert ejects slightly.
Figure 75 Remove Dummy Battery Insert
3. Remove dummy battery insert.
4. Insert Power Pack into slot until it snaps into place.
Figure 76 Install Power Pack
79
Charging the Power Pack
Charge the Power Pack using:
•A cradle
•4-Slot Charger.
Using Cradle
With the Power Pack installed in an Expansion Back, place the device into a cradle. The Power Pack charges
in less than 3.5 hours.
Using the 4-Slot Battery Charger
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines.
Use the 4-Slot Battery Charger to charge up to four Power Packs.
Figure 77 4-Slot Battery Charger
Accessories
Charging the Power Pack
Charge Power Packs in ambient temperatures from 0°C to +60°C (32°F to 140°F) as reported by the Power
Pack. Charging is intelligently controlled by the charger. To accomplish this, for small periods of time, the
charger alternately enables and disables Power Pack charging to keep the battery at acceptable temperatures.
The Power Pack charge LED shows the status of the battery charging. The Power Pack charges in less than
three hours. When charging, the Charge LEDs indicate the charge level.
80
Accessories
Charge Level Indicators
Figure 78 Power Pack Charge LEDs
Table 10 Power Pack Charge Status Indicators
Power Pack
Indicators
Description
Power not applied to Power Pack.
Charge level is between 0% and 20%.
Charge level is between 20% and 40%.
Change level is between 40% and 60%.
Charge level is between 60% and 80%.
Charge level is between 80% and 100%.
Fully charged.
Charging error.
Solid Green LED
Blinking Green LED
Blinking Red LED
81
Maintenance and
Troubleshooting
Introduction
This chapter includes instructions on cleaning and storing the tablet, battery maintenance and provides
troubleshooting solutions for potential problems during tablet operations.
Maintaining the Device
For trouble-free service, observe the following tips when using the device:
•In order to avoid scratching the screen, use the supplied stylus or plastic-tipped pens intended for use with
a touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the
device screen.
•The touch-sensitive screen of the device is glass. Do not drop the device or subject it to strong impact.
•Protect the device from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and
keep it away from heat sources.
•Do not store the device in any location that is dusty, damp, or wet.
•Use a soft lens cloth to clean the device. If the surface of the device screen becomes soiled, clean it with a
soft cloth moistened with an approved cleanser. For a list of approved cleansers, see Approved Cleanser
Active Ingredients.
•Periodically replace the rechargeable battery to ensure maximum battery life and product performance.
Battery life depends on individual usage patterns.
Battery Safety Guidelines
•The area in which the units are charged should be clear of debris and combustible materials or chemicals.
Particular care should be taken where the device is charged in a non commercial environment.
•Follow battery usage, storage, and charging guidelines found in this guide.
•Improper battery use may result in a fire, explosion, or other hazard.
•To charge the mobile device battery, the battery and charger temperatures must be between +32ºF and
+104ºF (0ºC and +40ºC)
•Do not use incompatible batteries and chargers, including non-Zebra batteries and chargers. Use of an
incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have
any questions about the compatibility of a battery or a charger, contact the Global Customer Support
Center.
•For devices that utilize a USB port as a charging source, the device shall only be connected to products that
bear the USB-IF logo or have completed the USB-IF compliance program.
•Do not disassemble or open, crush, bend or deform, puncture, or shred battery.
82
•Severe impact from dropping any battery-operated device on a hard surface could cause the battery to
overheat.
•Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
•Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to
water or other liquids, or expose to fire, explosion, or other hazard.
•Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or
near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
•Battery usage by children should be supervised.
•Please follow local regulations to properly dispose of used re-chargeable batteries.
•Do not dispose of batteries in fire.
•In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has
been made, wash the affected area with water for 15 minutes and seek medical advice.
•If you suspect damage to your equipment or battery, contact Customer Support to arrange for inspection.
Cleaning Instructions
CAUTION: Always wear eye protection.
Read warning label on alcohol product before using.
If you have to use any other solution for medical reasons please contact the Global Customer Support Center for more
information.
Maintenance and Troubleshooting
WARNING: Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug
the device and clean the product immediately in accordance with these guidelines.
Approved Cleanser Active Ingredients
100% of the active ingredients in any cleaner must consist of one or some combination of the following:
isopropyl alcohol, bleach/sodium hypochlorite
•
Use pre-moistened wipes and do not allow liquid cleaner to pool.
1
When using sodium hypochlorite (bleach) based products always follow the manufacturer’s recommended
instructions: use gloves during application and remove the residue afterwards with a damp alcohol cloth or a cotton
swab to avoid prolonged skin contact while handling the device.
Due to the powerful oxidizing nature of sodium hypochlorite the metal surfaces on the device are prone to oxidation
(corrosion) when exposed to this chemical in the liquid form (including wipes). In the event that these type of
disinfectants come in contact with metal on the device, prompt removal with an alcohol-dampened cloth or cotton swab
after the cleaning step is critical.
1 (see important note below)
Harmful Ingredients
The following chemicals are known to damage the plastics on the device and should not come in contact with
the device: acetone; ketones; ethers; aromatic and chlorinated hydrocarbons; acqueous or alcoholic alkaline
solutions; ethanolamine; toluene; trichloroethylene; benzene; carbolic acid and TB-lysoform.
, or mild dish soap.
Many vinyl gloves contain phthalate additives, which are often not recommended for medical use and are
known to be harmful to the housing of the device.
83
Maintenance and Troubleshooting
NOTE: If using the tablet in a healthcare environment, do not use PDI Sani-Hands/ PDI Super Sani Cloth Germicidal Wipes
to clean the device.
Device Cleaning Instructions
Do not apply liquid directly to the device. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the
device in the cloth or wipe, but gently wipe the unit. Be careful not to let liquid pool around the display window
or other places. Allow the unit to air dry before use.
NOTE: For thorough cleaning, it is recommended to first remove all accessory attachments, such as hand straps or cradle
cups, from the mobile device and to clean them separately.
Special Cleaning Notes
The device should not be handled while wearing vinyl gloves containing phthalates, or before hands are
washed to remove contaminant residue after gloves are removed.
If products containing any of the harmful ingredients listed above are used prior to handling the device, such as
hand sanitizer that contain ethanolamine, hands must be completely dry before handling the device to prevent
damage to the device.
IMPORTANT: If the battery connectors are exposed to cleaning agents, thoroughly wipe off as much of the chemical as
possible and clean with an alcohol wipe. It is also recommended to install the battery in the terminal prior to cleaning and
disinfecting the device to help minimize buildup on the connectors.
When using cleaning/disinfectant agents on the device, it is important to follow the directions prescribed by the
cleaning/disinfectant agent manufacturer.
Cleaning Materials Required
•Alcohol wipes
•Lens tissue
•Cotton-tipped applicators
•Isopropyl alcohol
•Can of compressed air with a tube.
Cleaning Frequency
The cleaning frequency is at the customer’s discretion due to the varied environments in which the mobile
devices are used and may be cleaned as frequently as required. When dirt is visible, it is recommended to
clean the mobile device to avoid build up of particles which make the device more difficult to clean later on.
Cleaning Battery Connectors
To clean the battery connectors:
1. Remove the main battery from the mobile computer.
2. Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.
84
Maintenance and Troubleshooting
3. To remove any grease or dirt, rub the cotton portion of the cotton-tipped applicator back-and-forth across
the connectors on the battery and terminal sides. Do not leave any cotton residue on the connectors.
4. Repeat at least three times.
5. Use a dry cotton-tipped applicator and repeat steps 3 and 4. Do not leave any cotton residue on the
connectors.
6. Inspect the area for any grease or dirt and repeat the cleaning process if necessary.
CAUTION: After cleaning the battery connectors with bleach-based chemicals, follow the Battery Connector Cleaning
instructions to remove bleach from the connectors.
Cleaning Cradle Connectors
To clean the connectors on a cradle:
1. Remove the DC power cable from the cradle.
2. Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.
3. Rub the cotton portion of the cotton-tipped applicator along the pins of the connector. Slowly move the
applicator back-and-forth from one side of the connector to the other. Do not leave any cotton residue on
the connector.
4. All sides of the connector should also be rubbed with the cotton-tipped applicator.
5. Remove any lint left by the cotton-tipped applicator.
6. If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to
remove.
7. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and low
humidity requires less drying time.
CAUTION: After cleaning the cradle connectors with bleach-based chemicals, follow the Cleaning Cradle Connectors
instructions to remove bleach from the connectors.
Troubleshooting
Table 11 Troubleshooting the Tablet
ProblemCauseSolution
Tablet does not turn
on.
Battery not charged.Charge the battery in the tablet.
Battery not installed
properly.
System crash.If the tablet does not turn on, perform a cold boot. See
Ensure battery is installed properly.
Performing a Cold Boot on page 21.
85
Maintenance and Troubleshooting
Table 11 Troubleshooting the Tablet (Continued)
ProblemCauseSolution
Battery did not charge.Battery failed.Replace battery. If the tablet still does not operate, try a
cold boot. See Performing a Cold Boot on page 21.
Unable to connect to
the wireless network.
Tablet removed from
cradle before
charging completed.
Ambient temperature
of the cradle is too
warm or too cold.
SIM card is invalid.Ensure that the micro SIM card is valid and workable if
Insert the tablet into the cradle and begin charging. The
battery fully charges in approximately four hours.
The ambient temperature must be between 0 °C and 40 °C
(32 °F and 104 °F).
using a mobile network.
Not within range of
network.
Tablet is in airplane
mode.
The multi-touch screen
responds slowly or
improperly.
Tablet turns itself off.Tablet is inactive.The tablet turns off after a period of inactivity. If the tablet is
After selecting a link in
a full-screen app
(Tablet mode), a dialog
box or app does not
display.
Tablet clock is not
synchronizing with
local time after
enabling the WAN
radio.
Finger or screen is
wet.
Battery is depleted.Place the tablet in the cradle to re-charge the battery.
The tablet’s battery
is low and it powers
down to protect
memory content.
The dialog box or
app is hidden behind
the full-screen app.
Windows Time
Services is not set
properly.
Move within the network’s service range and the signal
strength is good.
Ensure that tablet is not in Airplane mode.
Ensure that your hands are clean and dry when touching
the screen. Restart the tablet to try again.
running on battery power.
Place the tablet in a cradle to re-charge the battery.
Touch in the taskbar to view all running apps and select
the dialog box or app.
Open Control Panel > Administrative Tools > Services
> Windows Time. In the Startup Type drop-down list,
select Automatic. In the Services status section, touch
Start.
86
Specifications
Technical Specifications
The following tables summarize the device’s intended operating environment and general technical hardware
specifications.
Table 12 Technical Specifications
ItemDescription
Physical and Environmental Characteristics
Dimensions228 mm W x 150 mm H x 12.7 mm D
(9.0 in. L x 5.9 in. W x 0.5 in. H)
Weight570 g (1.26 lbs)
Display8.4 in (diagonal) 2560 x 1600 WQXGA with backlight, 720 NITS
Touch panelCapacitive 10 point multi-touch
Keyboard OptionsVirtual, Bluetooth, or USB
ExpansionIntegrated connector to easily add accessories
ConnectivityDocking connector: USB 3.0, charging; rugged connector for use with rugged dock
Interfaces.
NotificationLED flash; barcode decode, and camera LED indicator
AudioStereo speakers and dual front-facing microphones
Battery3,300 mAh rechargeable lithium polymer; user replaceable
Optional hot swappable secondary battery 3,400 mAh @ 3.6 VDC (24.4 Whr).
Actual operating channels/frequencies depend on regulatory rules and certification
agency.
AntennaDual band antennas for 2x2 MIMO
WLAN SecurityWPA-2 Personal (AES Encryption)
WPA2-Enterprise (AES Encryption): PEAP, Smart Card, or other Certificate with
EAP-MSCHAPv2, Smart Card or Other Certificate, EAP-TTLS with PAP, CHAP,
MS CHAP, MS CHAPv2
802.1X (WEP Encryption): PEAP, Smart Card, or other Certificate with
EAP-MSCHAPv2, Smart Card or Other Certificate, EAP-TTLS with PAP, CHAP,
MS CHAP, MS CHAPv2
WPAN Wireless Data Communications
BluetoothClass 1, Bluetooth 4.2 (Bluetooth Smart)
Near Field
Communication
P2P: ISO 18092
Reader/Writer: ISO 14443 –A-B, MIFARE, FeliCa
®
, ISO 15693, NFCForumTag
Type1to4
Card emulation: ISO 14443 –A-B, MIFARE, FeliCa RF
GNSSGNSS supports GPS, Galileo, and Glonass.
Sensors
GyroscopeMaintains orientation based on principles of conservation of angular momentum
Motion Sensor3-axis accelerometer that enables motion-sensing applications for dynamic screen
orientation.
Ambient Light SensorAutomatically adjusts display brightness and display backlight to maximize power
efficiently.
Electronic CompassIndependent — does not depend on GPS
89
Specifications
Table 12 Technical Specifications (Continued)
ItemDescription
Peripherals and Accessories
AccessoriesSee Accessories for list of accessories.
PrintersSupports extensive line of Zebra approved printers.
Table 13 Expansion Back Supported Symbologies
Bar Code
Type
1DBookland EAN, Chinese 2 of 5, Codabar, Code 11, Code 128, Code 32, Code 39, Code 93,
Discrete 2 of 5, EAN-8, EAN-13, GS1-128, Interleaved 2 of 5, Inverse 1D, ISBT-128, ISSN
EAN, Korean 2 of 5, MSI, Matrix 2 of 5, Trioptic Code 39, UCC Coupon Code, UPCA,
UPCE, UPCE1.
2DAztec, Aztec Inverse, Composite AB, Composite C, Data Matrix, Data Matrix Inverse,
Maxicode, Micro PDF417, Micro QR, PDF417, QR Code, QR Code Inverse, Han Xin, Han
Xin Inverse
PostalAustralian Postal, Japan Postal, UK Postal, US Planet, US Postnet, Netherlands KIX Code,
USPS 4CB/One Code/Intelligent Mail, UPU FICS Postal