This manual contains proprietary information of Zebra Technologies Corporation. It is
intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission
of Zebra Technologies Corporation.
Product Improvements
Since continuous product improvement is a policy of Zebra Technologies Corporation, all
specifications and signs are subject to change without notice.
FCC Compliance Statement
NOTE: This equipment has been tested and found to comply with the limits or a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet or circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure requirements this device shall be used in accordance with the operating conditions and instructions listed in this manual.
NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded
cables must be used with the unit to insure compliance.
Changes or modifications to this unit not expressly approved by Zebra Technologies Corporation could void the user’s authority to operate this equipment.
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Canadian Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
“IC:” before the equipment certification number signifies that the Industry Canada technical
specifications were met. It does not guarantee that the certified product will operate to the
user’s satisfaction.
Liability Disclaimer
Inasmuch as every effort has been made to supply accurate information in this manual,
Zebra Technologies Corporation is not liable for any erroneous information or omissions.
Zebra Technologies Corporation reserves the right to correct any such errors and
disclaims liability resulting therefrom.
No Liability for Consequential Damage
In no event shall Zebra Technologies Corporation or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and software) be
liable for any damages whatsoever (including, without limitation, damages for loss of
business profits, business interruption, loss of business information, or other pecuniary
loss) arising out of the use of or the results of use of or inability to use such product, even
if Zebra Technologies Corporation has been advised of the possibility of such damages.
Because some states do not allow the exclusion of liability for consequential or incidental
damages, the above limitation may not apply to you.
This Windows Driver Installation Manual provides information on installation, detailed
specifications, and usage of the printer’s Windows Driver according to PC operating
system (OS).
2. Operating System (OS) Environment
The following operating systems are supported for usage:
- Microsoft Windows XP (32bit/64bit)
- Microsoft Windows 2003 Server (32bit/bit)
- Microsoft Windows Embedded For Point Of Service
- Microsoft Windows VISTA (32bit/64bit)
- Microsoft Windows Server 2008 (32bit/64bit)
- Microsoft Windows Server 2008R2 (64bit)
- Microsoft Windows 7 (32bit/64bit)
- Microsoft Windows 8 (32bit/64bit)
If “.NET Framework 3.5 SP1” is already installed on Windows XP or Windows 2003 Server
the warning message box may appear while installing. We recommend you to install the
hotfix. Visit at http://www.microsoft.com/en-us/download/details.aspx?id=18127
3. Windows Driver Preparation
The Windows Driver is included in the enclosed CD, and can also be downloaded from the
Zebra website.
(http://www.zebra.com/)
If downloading from the Zebra website, first download the EM220II_Vx.x.xx.zip file, then
unzip the file, and run the EM220II_Vx.x.xx.exe file.
If using the enclosed CD, click the “Windows Driver” button to find and run the Windows
Driver installation file (EM220II_Vx.x.xx.exe).
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4. Windows Driver Installation
4-1 Installing on Windows XP/2003 Server
4-1-1 Via Serial Port or Bluetooth
1) Double-click the Windows Driver installation file (EM220II_Vx.x.xx.exe).
2) Click the “Next” button.
EM220II
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3) Select the COM port to be used and click the “Next” button.
4) If using Bluetooth, click the “Yes” button.
- Click “No” if using a Serial port.
- To use Bluetooth, first install the corresponding product software.
(Refer to the user manual of the corresponding product.)
EM220II
* Select the Bluetooth Driver to be used.
“Yes”: to use an IVT, Broadcom Driver
“No”: to use a driver supplied by the Windows OS
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5) Clicking the “Yes” button will reboot the PC.
6) Open the printer properties window in the Windows OS.
7) Click the “Port Settings” button in the “Ports” tab.
8) Match the communication settings to those of the printer.
(The communication settings of the printer can be performed by conducting a self-test.)
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9) Click the “Print Test Page” button and check printing status.
EM220II
10) Proper installation of the driver is indicated if the test page is printed normally.
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4-1-2 Via USB Port
1) Double-click the Windows Driver installation file (EM220II_Vx.x.xx.exe).
2) Click the “Next” button.
EM220II
3) Select USB and click the “Next” button.
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4) Click the “OK” button.
5) Turn on the printer.
6) The USB Port setting can be confirmed in the Windows Driver properties.
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7) Click the “Print Test Page” button and check printing status.
EM220II
8) Proper installation of the driver is indicated if the test page is printed normally.
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4-1-3 Via WLAN Port
1) Double-click the Windows Driver installation file (EM220II_Vx.x.xx.exe).
2) Click the “Next” button.
EM220II
3) Select Wireless LAN and click the “Next” button.
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4) Clicking the ”Yes” button will reboot the PC.
5) Open the printer properties window in the Windows OS.
6) Click the “Port Settings” button in the “Ports” tab.
7) Match the communication settings to those of the printer.
(The communication settings of the printer can be performed by conducting a self-test.)
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8) Click the “Print Test Page” button and check printing status.
EM220II
9) Proper installation of the driver is indicated if the test page is printed normally.
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4-2 Installing on Windows VISTA/2008 Server/7/8
4-2-1 Via Serial Port or Bluetooth
1) Double-click the Windows Driver installation file (EM220II_Vx.x.xx.exe).
2) Click the “Next” button.
EM220II
3) Select the COM port to be used and click the “Next” button.
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4) If using Bluetooth, click the “Yes” button.
- Click “No” if using a Serial port.
- To use Bluetooth, first install the corresponding product software.
(Refer to the user manual of the corresponding product.)
* Select the Bluetooth Driver to be used.
“Yes”: to use an IVT, Broadcom Driver
“No”: to use a driver supplied by the Windows OS
EM220II
5) Clicking the “Yes” button will reboot the PC.
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6) Open the printer properties window in the Windows OS.
7) Click the “Port Settings” button in the “Ports” tab.
8) Match the communication settings to those of the printer.
(The communication settings of the printer can be performed by conducting a self-test.)
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9) Click the “Print Test Page” button and check printing status.
EM220II
10) Proper installation of the driver is indicated if the test page is printed normally.
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4-2-2 Via USB Port
1) Double-click the Windows Driver installation file (EM220II_Vx.x.xx.exe).
2) Click the “Next” button.
EM220II
3) Select USB and click the “Next” button.
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4) Click the “OK” button.
5) Turn on the printer.
6) The USB Port setting can be confirmed in the Windows Driver properties.
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7) Click the “Print Test Page” button and check printing status.
EM220II
8) Proper installation of the driver is indicated if the test page is printed normally.
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4-2-3 Via WLAN Port
1) Double-click the Windows Driver installation file (EM220II_Vx.x.xx.exe).
2) Click the “Next” button.
EM220II
3) Select Wireless LAN and click the “Next” button.
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4) Clicking the “Yes” button will reboot the PC.
5) Open the printer properties window in the Windows OS.
6) Click the “Port Settings” button in the “Ports” tab.
7) Match the communication settings to those of the printer.
(The communication settings of the printer can be performed by conducting a self-test.)
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8) Click the “Print Test Page” button and check printing status.
EM220II
9) Proper installation of the driver is indicated if the test page is printed normally.
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5. Detailed Windows Driver Settings
The following functions can be set in detail after the Windows Driver installation is
complete.
5-1 Paper Supply Method
The printer structure is such that the print head, which carries out printing, and the cutter,
which cuts the printing paper, are separated. After printing, the location of the end section
can be adjusted as follows.
- Receipt: Printed text is transferred up to the cutter (manual cutter).
- Receipt [No feed]: Printed text is transferred up to the next line only.
(minimum transfer: 0x0A).
- Form: For long print jobs, printed text is transferred according to the Receipt option per
selected paper size.
Detailed setting can be done as follows.
1) Open the printer properties window in the Windows OS.
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2) Click the “Printing Preferences” button in the “General” tab.
3) Select the desired setting in the “Paper/Quality” tab.
(Resolution is fixed at 203 203.)
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5-2 Paper Size
The paper sizes available in the Windows Driver are as follows:
- 58 297 mm [EM220II]
- 58 3276 mm [EM220II]
Detailed setting can be done as follows:
1) Open the printer properties window in the Windows OS.
2) Click the “Printing Preferences” button in the “General” tab.
3) Select the “Paper/Quality” tab, and click the “Advanced” button.
Select the desired setting.
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5-3 Additional Commands
The Windows Driver serves to receive the content for print from an application and send it
to the printer. The Additional Commands function allows for the addition of desired
commands at the beginning or end of the print content sent to the printer.
The command functions available are as follows:
- Start Doc : Addition of command at the beginning of the document
- Start Page : Addition of command at the beginning of the page
- End Page : Addition of command at the end of the page
- End Doc : Addition of command/line feeding at the end of the document
Detailed setting can be done as follows:
1) Open the printer properties window in the Windows OS.
2) Click the “Additional Commands” tab.
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3) If the user opts to open Cash Drawer 1 prior to printing, enter “<1B700019FF>” in
the “Start Doc” space and click the “OK” button.
4) If the user opts to open Cash Drawer 1 at the end of printing, enter
“<1B700019FF>” in the “End Doc” space and click the “OK” button.
5) If the user opts to feed three lines at the end of printing, enter “3” in the “End Doc” space and click the “OK” button.
6) When downloading an image to the printer using the Mobile Unified Utility, the image
print command is FS p n m (Hex: 1C 70 m n).
For more information on the hexadecimals that can be entered in “Start Doc”, “Start Page”,
“End Page” and“End Doc”, refer to the Control Commands Manual.
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Printer Fonts
Character Size (dot)
Sizes (point)
FontA1x1
FontA1x1[Ext.]
FontA1x1[255]
FontA1x1(12x24)
8.5
FontA1x2
FontA1x2[Ext.]
FontA1x2[255]
FontA1x2(12x48)
17
FontA2x1
FontA2x1[Ext.]
FontA2x1[255]
FontA2x1(24x24)
8.5
FontA2x2
FontA2x2[Ext.]
FontA2x2[255]
FontA2x2(24x48)
17
FontA2x4
FontA2x4[Ext.]
FontA2x4[255]
FontA2x4(24x96)
34
FontA4x2
FontA4x2[Ext.]
FontA4x2[255]
FontA4x2(48x48)
17
FontA4x4
FontA4x4[Ext.]
FontA4x4[255]
FontA4x4(48x96)
34
FontA4x8
FontA4x8[Ext.]
FontA4x8[255]
FontA4x8(48x192)
68
FontA8x4
FontA8x4[Ext.]
FontA8x4[255]
FontA8x4(96x96)
34
FontA8x8
FontA8x8[Ext.]
FontA8x8[255]
FontA8x8(96x192)
68
FontB1x1
FontB1x1[Ext.]
FontB1x1[255]
FontB1x1(9x24)
6
FontB1x2
FontB1x2[Ext.]
FontB1x2[255]
FontB1x2(9x48)
12
FontB2x1
FontB2x1[Ext.]
FontB2x1[255]
FontB2x1(18x24)
6
FontB2x2
FontB2x2[Ext.]
FontB2x2[255]
FontB2x2(18x48)
12
FontB2x4
FontB2x4[Ext.]
FontB2x4[255]
FontB2x4(18x96)
24
FontB4x2
FontB4x2[Ext.]
FontB4x2[255]
FontB4x2(36x48)
12
FontB4x4
FontB4x4[Ext.]
FontB4x4[255]
FontB4x4(36x96)
24
FontB4x8
FontB4x8[Ext.]
FontB4x8[255]
FontB4x8(36x192)
48.5
FontB8x4
FontB8x4[Ext.]
FontB8x4[255]
FontB8x4(72x96)
24
FontB8x8
FontB8x8[Ext.]
FontB8x8[255]
FontB8x8(72x192)
48.5
Printer Fonts
Character Size (dot)
Sizes (point)
FontC1x1
FontC1x1[Ext.]
FontC1x1[255]
FontC1x1(9x24)
8.5
FontC1x2
FontC1x2[Ext.]
FontC1x2[255]
FontC1x2(9x48)
17
FontC2x1
FontC2x1[Ext.]
FontC2x1[255]
FontC2x1(18x24)
8.5
FontC2x2
FontC2x2[Ext.]
FontC2x2[255]
FontC2x2(18x48)
17
FontC2x4
FontC2x4[Ext.]
FontC2x4[255]
FontC2x4(18x96)
34
FontC4x2
FontC4x2[Ext.]
FontC4x2[255]
FontC4x2(36x48)
17
FontC4x4
FontC4x4[Ext.]
FontC4x4[255]
FontC4x4(36x96)
34
FontC4x8
FontC4x8[Ext.]
FontC4x8[255]
FontC4x8(36x192)
68
FontC8x4
FontC8x4[Ext.]
FontC8x4[255]
FontC8x4(72x96)
34
FontC8x8
FontC8x8[Ext.]
FontC8x8[255]
FontC8x8(72x192)
68
6. Windows Driver Specifications
6-1 Fonts
The Windows Driver of the printer supports the fonts listed below.
Printing is done at faster speed when using the fonts below as opposed to the Windows
fonts of the OS.
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Printer Fonts are defined as follows.
1) FontA1x2
- ANSI Character code support (Code Page 16: 1252)
- Character size (dot): 12 x 24 (double height)
- Sizes (point): 17
2) FontA1x2[Ext]
- IBM expansion Character code support (Code Page 0: 437)
The Windows Driver supports the barcodes indicated below.
This function is available when entering barcode data after selecting “Printer Font Name”.
In addition, the “FontControl” font can be used to add HRI characters.
1) Sample Use
Select “Code39” and Size “18”, and then enter “1234”.
The barcode corresponding to “1234” is printed.
2) When Using Code128
Select “Code128” and Size “18”, and then enter “{B1234”.
The barcode corresponding to “1234” is printed.
When using “Code128”, characters, such as “{A”, “{B”, “{C”, must be included before the
input data.
6-4 Two-Dimensional Barcodes
The Windows Driver supports the following two-dimensional barcodes.
- PDF417
- QR Code
Usage is identical to that for barcodes.
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For Each prnPrinter In Printers
If prnPrinter.DeviceName = “Zebra EM220II” Then
Set Printer = prnPrinter
Exit For
End If
Next
7. Use of Windows Driver
7-1 Use of Visual Basic
This section explains the use of the Windows Driver with Visual Basic to control the printer
(EM220II).
Sample programs are saved together if the Windows Driver is installed.
7-1-1 Windows Driver Selection
The following code is an example of the selection of the “Zebra EM220II” Windows Driver: