Zebra EC50, EC55 Product Reference Guide

EC50/EC55

Enterprise Computer

Product Reference Guide

for Android™ 10

MN-004013-02EN Rev A

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in
many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google
LLC. All other trademarks are the property of their respective owners.
© 2020 Zebra Technologies Corporation and/or its affiliates. All rights reserved.

For further information regarding legal and proprietary statements, go to:

COPYRIGHTS:www.zebra.com/copyright
WARRANTY:www.zebra.com/warranty
END USER LICENSE AGREEMENT: www.zebra.com/eula

Terms of Use

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.

Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.

Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.

Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.

Revision History

Changes to the original guide are listed below:

Change Date Description

-01 Rev A 9/2020 Initial release.

-02EN Rev A 11/2021 Fix description of GMS Restricted Mode.

2

Contents

About This Guide.............................................................................................................................. 12

Configurations with Extended Battery............................................................................ 12

Configurations with Standard Battery............................................................................. 14

Notational Conventions.................................................................................................. 16

Icon Conventions ........................................................................................................... 17

Service Information ........................................................................................................ 17

Determining Software Versions...................................................................................... 17

Determining the Serial Number...................................................................................... 18

Getting Started.................................................................................................................................. 19

Unpacking the Device .................................................................................................... 19

Device Features............................................................................................................. 19

Setting Up the Device ................................................................................................... 22

Installing or Replacing a microSD Card.................................................................. 22

Installing or Replacing the SIM Card ...................................................................... 23

Device Charging............................................................................................................. 24

Charging Indicators ................................................................................................ 25

Charging Temperature ........................................................................................... 25

Using the Device............................................................................................................................... 26

Home Screen ................................................................................................................. 26

Setting Home Screen Rotation ............................................................................... 27

Status Bar............................................................................................................... 27

Notification Icons.............................................................................................. 28

Status Icons ..................................................................................................... 29

Managing Notifications ........................................................................................... 30

Opening the Quick Access Panel ........................................................................... 31

Quick Access Panel Icons................................................................................ 31

Editing Icons on the Quick Settings Bar ................................................................. 32

Battery Management...................................................................................................... 32

3

Contents

Checking Battery Status ......................................................................................... 32

Monitoring Battery Usage ....................................................................................... 33

Low Battery Notification.......................................................................................... 33

Interactive Sensor Technology....................................................................................... 33

Waking the Device ......................................................................................................... 33

USB Communication...................................................................................................... 34

Transferring Files.................................................................................................... 34

Transferring Photos ................................................................................................ 34

Disconnect from the Host Computer ...................................................................... 35

Settings.............................................................................................................................................. 36

Accessing Settings......................................................................................................... 36

Display Settings ............................................................................................................. 36

Setting the Screen Brightness Manually................................................................. 36

Setting the Screen Brightness Automatically.......................................................... 36

Setting Night Light .................................................................................................. 36

Setting Screen Rotation.......................................................................................... 37

Setting Screen Timeout .......................................................................................... 37

Lock Screen Display............................................................................................... 37

Setting Font Size .................................................................................................... 38

Notification LED Brightness Level .......................................................................... 38

Touch Panel Mode ................................................................................................. 38

Setting the Date and Time ............................................................................................. 39

General Sound Setting................................................................................................... 39

Sound Options........................................................................................................ 39

Setting Wake-Up Sources.............................................................................................. 40

Remapping a Button ...................................................................................................... 40

Remappable Keys.......................................................................................................... 41

Keyboards...................................................................................................................... 42

Keyboard Configuration.......................................................................................... 42

Enabling Keyboards ......................................................................................... 42

Switching Between Keyboards......................................................................... 42

Using the Android and Gboard Keyboards............................................................. 42

Edit Text ........................................................................................................... 42

Entering Numbers, Symbols, and Special Characters ..................................... 43

Using the Enterprise Keyboard............................................................................... 43

Numeric Tab..................................................................................................... 43

Alpha Tab......................................................................................................... 43

Additional Character Tab ................................................................................. 43

Scan Tab.......................................................................................................... 43

Language Usage............................................................................................................ 43

Changing the Language Setting ............................................................................. 44

4

Contents

Adding Words to the Dictionary .............................................................................. 44

Notifications.................................................................................................................... 44

Setting App Notifications ........................................................................................ 44

Viewing Notification Settings for All Apps ........................................................ 45

Controlling Lock Screen Notifications .............................................................. 45

Blink Light......................................................................................................... 45

Applications ...................................................................................................................................... 46

Accessing Apps.............................................................................................................. 49

Switching Between Recent Apps............................................................................ 49

Battery Manager............................................................................................................. 49

Opening Battery Manager ...................................................................................... 49

Battery Manager Information .................................................................................. 50

Camera ......................................................................................................................... 52

Taking Photos......................................................................................................... 52

Recording Videos ................................................................................................... 53

Camera Settings..................................................................................................... 54

DataWedge Demonstration............................................................................................ 55

Scanner Selection .................................................................................................. 55

PTT Express Voice Client ............................................................................................. 56

PTT Express User Interface ................................................................................... 56

PTT Audible Indicators ........................................................................................... 57

PTT Notification Icons ............................................................................................ 57

Enabling PTT Communication................................................................................ 57

Selecting a Talk Group ........................................................................................... 58

PTT Communication............................................................................................... 58

RxLogger....................................................................................................................... 59

RxLogger Configuration.......................................................................................... 59

Configuration File ................................................................................................... 59

Enabling Logging.................................................................................................... 59

Disabling Logging ................................................................................................... 59

Extracting Log Files ................................................................................................ 59

Backing Up ............................................................................................................. 59

RxLogger Utility ...................................................................................................... 60

Initiating the Main Chat Head........................................................................... 60

Removing the Main Chat Head ........................................................................ 60

Viewing Logs.................................................................................................... 60

Removing a Sub Chat Head Icon..................................................................... 60

Backing Up In Overlay View............................................................................. 60

Sound Recorder............................................................................................................. 60

5

Contents

Data Capture ..................................................................................................................................... 62

Imaging .......................................................................................................................... 62

Digital Camera ............................................................................................................... 62

Linear Imager................................................................................................................. 63

Operational Modes ................................................................................................. 63

RS507/RS507x Hands-Free Imager .............................................................................. 64

RS5100 Ring Scanner ................................................................................................... 64

RS6000 Bluetooth Ring Scanner ................................................................................... 64

Scanning Considerations ............................................................................................... 65

Scanning with Internal Imager........................................................................................ 65

Scanning with Internal Camera...................................................................................... 66

Scanning with RS6000 Bluetooth Ring Scanner............................................................ 67

Scanning with RS5100 Ring Scanner........................................................................... 69

Scanning with RS507/RS507X Hands-Free Imager ...................................................... 70

Pairing the Bluetooth Ring Scanner.............................................................................. 72

Pairing Using Near Field Communication............................................................... 72

Pairing in HID Mode Using Near Field Communication ................................................ 73

Pairing Using Simple Serial Interface............................................................................ 74

Pairing Using Bluetooth Human Interface Device .................................................. 74

DataWedge .................................................................................................................... 75

Enabling DataWedge.............................................................................................. 75

Disabling DataWedge............................................................................................. 76

Supported Decoders............................................................................................... 76

Wireless............................................................................................................................................. 79

Wireless Local Area Networks ....................................................................................... 79

Connecting to a Wi-Fi Network............................................................................... 80

Removing a Wi-Fi Network..................................................................................... 80

WLAN Configuration ...................................................................................................... 80

Configuring a Secure Wi-Fi Network ...................................................................... 80

Manually Adding a Wi-Fi Network .......................................................................... 81

Configuring for a Proxy Server ............................................................................... 82

Configuring the Device to Use a Static IP Address ................................................ 83

Wi-Fi Preferences................................................................................................... 83

Additional Wi-Fi Settings ........................................................................................ 83

Wi-Fi Direct............................................................................................................. 84

Wireless Wide Area Networks........................................................................................ 85

Sharing the Mobile Data Connection...................................................................... 85

Enabling USB Tethering................................................................................... 85

Enabling Bluetooth Tethering........................................................................... 85

Enabling Wi-Fi Hotspot .................................................................................... 86

6

Contents

Configuring the Wi-Fi Hotspot .......................................................................... 86

Data Usage............................................................................................................. 86

Setting Data Usage Warning............................................................................ 87

Setting Data Limit............................................................................................. 87

Cellular Network Settings ....................................................................................... 87

Data When Roaming........................................................................................ 87

Setting Preferred Network Type....................................................................... 88

Using Search for MicroCell .............................................................................. 88

Configuring the Access Point Name ................................................................ 88

Locking the SIM Card....................................................................................... 88

Bluetooth........................................................................................................................ 89

Adaptive Frequency Hopping ................................................................................. 89

Security................................................................................................................... 89

Bluetooth Profiles ................................................................................................... 90

Bluetooth Power States .......................................................................................... 91

Bluetooth Radio Power........................................................................................... 91

Enabling Bluetooth ........................................................................................... 91

Disabling Bluetooth .......................................................................................... 91

Discovering Bluetooth Device(s) ............................................................................ 92

Changing the Bluetooth Name ............................................................................... 92

Connecting to a Bluetooth Device .......................................................................... 92

Selecting Profiles on the Bluetooth Device............................................................. 92

Unpairing a Bluetooth Device ................................................................................. 93

Cast................................................................................................................................ 93

Near Field Communications........................................................................................... 93

Reading NFC Cards ............................................................................................... 94

Enterprise NFC Settings......................................................................................... 94

Calls ................................................................................................................................................... 96

Emergency Calling......................................................................................................... 96

Audio Modes .................................................................................................................. 96

Bluetooth Headset.......................................................................................................... 96

Wired Headset ............................................................................................................... 96

Adjusting Audio Volume................................................................................................. 97

Making a Call Using the Dialer....................................................................................... 97

Accessing Dialing Options...................................................................................... 97

Making a Call Using Contacts........................................................................................ 97

Using the Dialer ...................................................................................................... 98

Using the Contacts App.......................................................................................... 98

Making a Call Using Call History.................................................................................... 98

Using the Call History List ...................................................................................... 98

Making a Conference Call on GSM................................................................................ 98

7

Contents

Making a Call Using a Bluetooth Headset...................................................................... 99

Answering Calls ............................................................................................................. 99

Call Settings................................................................................................................. 100

Accessories..................................................................................................................................... 102

Device Charging........................................................................................................... 104

Charging Indicators .............................................................................................. 105

Charging Temperature ......................................................................................... 105

1-Slot Charge Only Cradle.......................................................................................... 106

1-Slot Charge Only Cradle Setup ......................................................................... 107

Charging with the 1-Slot Charge Only Cradle ...................................................... 107

Removing the Insert from the Cup........................................................................ 108

1-Slot USB/Ethernet Cradle ........................................................................................ 109

1-Slot USB/Ethernet Cradle Setup.............................................................................. 111

Ethernet Communication ...................................................................................... 111

Establishing Ethernet Connection .................................................................. 111

Ethernet Settings............................................................................................ 111

Configuring Ethernet Proxy Settings .............................................................. 112

Configuring Ethernet Static IP Address.......................................................... 112

Charging with the 1-Slot USB/Ethernet Cradle..................................................... 113

Removing the Insert from the Cup........................................................................ 113

4-Slot Charge Only Cradle.......................................................................................... 114

4-Slot Charge Only Cradle Setup ......................................................................... 115

Charging with the 4-Slot Charge Only Cradle ...................................................... 115

Removing the Insert from the Cup........................................................................ 116

4-Slot Charge Only Locking Cradle............................................................................. 117

Setup .................................................................................................................... 118

Charging the Device ............................................................................................. 118

Removing the Insert from the Cup........................................................................ 119

Manual Release Using a Release Key ................................................................. 119

1-Slot Workstation Cradle ........................................................................................... 121

1-Slot Workstation Cradle Features ..................................................................... 122

Setup .................................................................................................................... 124

Ethernet Communication ...................................................................................... 125

Establishing Ethernet Connection .................................................................. 125

Ethernet Settings............................................................................................ 125

Configuring Ethernet Proxy Settings .............................................................. 125

Configuring Ethernet Static IP Address.......................................................... 126

Scanner Setup...................................................................................................... 126

Bluetooth Device Setup ........................................................................................ 127

Security................................................................................................................. 127

Using the Workstation Cradle............................................................................... 127

8

Contents

Changing Monitor Resolution ............................................................................... 127

Charging the Device ............................................................................................. 127

Removing the Insert from the Cup........................................................................ 128

5-Slot Ethernet Cradle................................................................................................. 129

5-Slot Ethernet Cradle Setup................................................................................ 130

Daisy-chaining Ethernet Cradles .......................................................................... 130

Ethernet Communication ...................................................................................... 131

Ethernet LED Indicators ................................................................................. 131

Establishing Ethernet Connection .................................................................. 131

Ethernet Settings............................................................................................ 132

Configuring Ethernet Proxy Settings .............................................................. 132

Configuring Ethernet Static IP Address.......................................................... 132

Charging the Device ............................................................................................. 133

Removing the Insert from the Cup........................................................................ 133

Rugged Boot ............................................................................................................... 135

Installation ............................................................................................................ 135

Hand Strap.................................................................................................................. 137

Soft Holster ................................................................................................................. 138

Adjusting the Holster ............................................................................................ 138

Tethered Coil............................................................................................................... 139

3.5 mm Audio Adapter ................................................................................................ 141

USB Cable .................................................................................................................. 142

USB Communication ............................................................................................ 142

Charging the Device ............................................................................................. 142

Trigger Handle ............................................................................................................ 144

Inserting the Device into the Trigger Handle ........................................................ 144

Removing the Device from the Trigger Handle .................................................... 145

Vehicle Holder.............................................................................................................. 146

Assembling the Mount .......................................................................................... 146

Installing on the Windshield.................................................................................. 147

Installing the Dash Mount ..................................................................................... 148

Installing the Device ............................................................................................. 148

Removing the Device ........................................................................................... 149

5-Slot Cradle Rack Installation.................................................................................... 150

Rack Mount Installation............................................................................................... 154

Application Deployment................................................................................................................. 157

Security ........................................................................................................................ 157

Secure Certificates....................................................................................................... 157

Installing a Secure Certificate ...................................................................................... 157

Configuring Credential Storage Settings .............................................................. 158

9

Contents

Development Tools ...................................................................................................... 158

Android Application Development ........................................................................ 158

Development Workstation .............................................................................. 158

Enabling Developer Options .......................................................................... 158

EMDK for Android................................................................................................. 159

StageNow ............................................................................................................. 159

GMS Restricted............................................................................................................ 159

ADB USB Setup........................................................................................................... 159

Enabling USB Debugging..................................................................................... 159

Application Installation ................................................................................................. 160

Installing Applications Using the USB Connection ............................................... 160

Installing Applications Using the Android Debug Bridge ...................................... 161

Installing Applications Using a microSD Card ...................................................... 161

Uninstalling an Application ................................................................................... 162

Performing a System Update....................................................................................... 162

Downloading the System Update Package .......................................................... 162

Performing a System Update Using microSD Card.............................................. 163

Performing a System Update Using ADB............................................................. 163

Verifying System Update Installation.................................................................... 164

Enterprise Reset .......................................................................................................... 164

Performing an Enterprise Reset From Device Settings........................................ 164

Downloading the Enterprise Reset Package ........................................................ 164

Performing an Enterprise Reset Using microSD Card ......................................... 164

Performing an Enterprise Reset Using ADB......................................................... 165

Performing a Factory Reset ......................................................................................... 166

Downloading the Factory Reset Package ............................................................ 166

Performing a Factory Reset Using microSD Card................................................ 166

Performing a Factory Reset Using ADB ............................................................... 166

Storage......................................................................................................................... 167

Random Access Memory ..................................................................................... 168

Viewing Memory............................................................................................. 168

Internal Storage .................................................................................................... 168

Viewing Internal Storage ................................................................................ 168

External Storage................................................................................................... 168

Viewing External Storage............................................................................... 168

Formatting a microSD Card ........................................................................... 168

Formatting a microSD Card as Internal Memory............................................ 169

Enterprise Folder .................................................................................................. 169

Managing Apps ............................................................................................................ 169

App Details ........................................................................................................... 169

Managing Downloads................................................................................................... 170

10

Contents

Maintenance and Troubleshooting ............................................................................................... 171

Maintaining the Device................................................................................................. 171

Battery Safety Guidelines............................................................................................. 171

Best Practices for Enterprise Mobile Computing Devices Operating in Hot Environments
and Direct Sunlight 172

Cleaning Instructions.................................................................................................... 172

Approved Cleanser Active Ingredients ................................................................. 172

Harmful Ingredients .............................................................................................. 173

Device Cleaning Instructions ................................................................................ 173

Special Cleaning Notes ........................................................................................ 173

Cleaning Materials Required ................................................................................ 173

Cleaning Frequency ............................................................................................. 174

Cleaning the Device..................................................................................................... 174

Housing .......................................................................................................... 174

Display ........................................................................................................... 174

Camera and Exit Window............................................................................... 174

Cleaning Cradle Connectors ................................................................................ 174

Troubleshooting .......................................................................................................... 175

Resetting the Device ............................................................................................ 175

Performing a Soft Reset................................................................................. 175

Performing a Hard Reset ............................................................................... 175

Troubleshooting the Device.................................................................................. 175

1-Slot Charge Only Cradle ................................................................................... 178

1-Slot USB/Ethernet Cradle.................................................................................. 178

4-Slot Charge Only Cradle ................................................................................... 179

4-Slot Locking Charge Only Cradle ...................................................................... 180

1-Slot Workstation Cradle..................................................................................... 180

Technical Specifications................................................................................................................ 181

Decode Distances ................................................................................................ 181

1-Slot Charge Only Cradle Technical Specifications............................................ 182

1-Slot USB/Ethernet Cradle Technical Specifications .......................................... 183

1-Slot Workstation Cradle Technical Specifications ............................................. 183

4-Slot Charge Only Cradle ................................................................................... 184

4-Slot Charge Only Locking Cradle ...................................................................... 184

5-Slot Ethernet Cradle Technical Specifications .................................................. 185

Trigger Handle Technical Specifications .............................................................. 185

USB-C Audio Adapter Technical Specifications ................................................... 186

Vehicle Cradle Technical Specifications............................................................... 186

Index ................................................................................................................................................ 187

11

About This Guide

This guide provides information about setting up and using EC50/EC55 touch computers with the

TM

Android
shown on the device.

Configurations with Extended Battery

The following tables cover all extended battery configurations of the device.

Table 1 Extended Battery WLAN Configurations

10 operating system. Some screens shown in this guide may differ from the actual screens

Part Number Radios Memory

EC500K-01B132

-NA

EC500K-01B242

-NA

EC500K-01B243

-NA

EC500K-01D141

-NA

EC500K-01B132

-A6

ROW - Excludes
China

3

Available in Q4 2020

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

WPAN: Bluetooth v5.0
Low Energy

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

WPAN: Bluetooth v5.0
Low Energy

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

WPAN: Bluetooth v5.0
Low Energy

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

WPAN: Bluetooth v5.0
Low Energy

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

WPAN: Bluetooth v5.0
Low Energy

3

/w

3

/w

3

/w

3

/w

3

/w

3 GB
RAM/32 GB
Flash

4 GB
RAM/64 GB
Flash

4 GB
RAM/64 GB
Flash

3 GB
RAM/32 GB
Flash

3 GB
RAM/32 GB
Flash

Data Capture

Options

2D imager
(SE4100) and
integrated NFC

2D imager
(SE4100) and
integrated NFC

2D image
(SE4100) and
integrated NFC

No Scanner 13 MP

2D imager
(SE4100) and
integrated NFC

Camera

13 MP
rear/no
front
camera

13 MP
rear/5 MP
front

13 MP
rear/5 MP
front

rear/5 MP
front

13 MP
rear/no
front
camera

Back

Connector

2-PIN Google ™

2-PIN Google ™

8-PIN Google ™

No I/O
Connector

2-PIN Google ™

Operating

System

Mobile
Services
(GMS) 10.

Mobile
Services
(GMS) 10.

Mobile
Services
(GMS) 10.

Google ™
Mobile
Services
(GMS) 10.

Mobile
Services
(GMS) 10.

12

About This Guide

Table 1 Extended Battery WLAN Configurations (Continued)

Part Number Radios Memory

EC500K-01B242

-A6

ROW - Excludes
China

EC500K-01B243

-A6

ROW - Excludes
China

EC500K-01D141

-A6

ROW - Excludes
China

3

Available in Q4 2020

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

WPAN: Bluetooth v5.0
Low Energy

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

WPAN: Bluetooth v5.0
Low Energy

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

WPAN: Bluetooth v5.0
Low Energy

3

/w

3

/w

3

/w

4 GB
RAM/64 GB
Flash

4 GB
RAM/64 GB
Flash

3 GB
RAM/32 GB
Flash

Table 2 Extended Battery WWAN Configurations

Part Number Radios Memory

3

/w

3 GB
RAM/32 GB
Flash

EC55AK-21D141

-NA*

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

WPAN: Bluetooth v5.0
Low Energy

e-SIM

EC55AK-11B132

-NA*

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

3 GB
RAM/32 GB
Flash

Low Energy

EC55AK-21B242

-NA*

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

4 GB
RAM/64 GB
Flash

Low Energy

e-SIM

EC55AK-21B243

-NA*

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

4 GB
RAM/64 GB
Flash

Low Energy

e-SIM

3

Available in Q4 2020

*Available Q1 2021

Data Capture

Options

2D imager
(SE4100) and
integrated NFC

2D imager
(SE4100) and
integrated NFC

Camera

13 MP
rear/5 MP
front

13 MP
rear/5 MP
front

No Scanner 13 MP

rear/5 MP
front

Data Capture

Options

Camera

No Scanner 13 MP

rear/5 MP
front

2D imager
(SE4100) and
integrated NFC

13 MP
rear/no
front
camera

2D image
(SE4100) and
integrated NFC

2D image
(SE4100) and
integrated NFC

13 MP
rear/5 MP
front

13 MP
rear/5 MP
front

Back

Connector

Operating

System

2-PIN Google ™

Mobile
Services
(GMS) 10.

8-PIN Google ™

Mobile
Services
(GMS) 10.

No I/O
Connector

Google ™
Mobile
Services
(GMS) 10.

Back

Connector

No I/O
Connector

Operating

System

Google ™
Mobile
Services
(GMS) 10.

2-PIN Google ™

Mobile
Services
(GMS) 10.

2-PIN Google ™

Mobile
Services
(GMS) 10.

8-PIN Google ™

Mobile
Services
(GMS) 10.

13

About This Guide

Table 2 Extended Battery WWAN Configurations (Continued)

Part Number Radios Memory

3

/w

3 GB
RAM/32 GB
Flash

EC55BK-21D141

-A6

ROW - Excludes
China

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

WPAN: Bluetooth v5.0
Low Energy

e-SIM

EC55BK-11B132

-A6

ROW - Excludes
China

EC55BK-21B242

-A6

ROW - Excludes
China

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0
Low Energy

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0
Low Energy

3 GB
RAM/32 GB
Flash

4 GB
RAM/64 GB
Flash

e-SIM

EC55BK-21B243

-A6

ROW - Excludes
China

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0
Low Energy

4 GB
RAM/64 GB
Flash

e-SIM

3

Available in Q4 2020

*Available Q1 2021

Data Capture

Options

Camera

No Scanner 13 MP

rear/5 MP
front

2D imager
(SE4100) and
integrated NFC

13 MP
rear/no
front
camera

2D imager
(SE4710) and
integrated NFC

2D imager
(SE4710) and
integrated NFC

13 MP
rear/5 MP
front

13 MP
rear/5 MP
front

Back

Connector

No I/O
Connector

Operating

System

Google ™
Mobile
Services
(GMS) 10.

2-PIN Google ™

Mobile
Services
(GMS) 10.

2-PIN Google ™

Mobile
Services
(GMS) 10.

8-PIN Google ™

Mobile
Services
(GMS) 10.

Configurations with Standard Battery

The following tables cover all standard battery configurations of the device.

Table 3 Standard Battery WLAN Configurations

Part Number Radios Memory

EC500K-01B112

-NA

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

3 GB
RAM/32 GB
Flash

Low Energy

EC500K-01B222

-NA

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

4 GB
RAM/64 GB
Flash

Low Energy

EC500K-01B223

-NA

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

4 GB
RAM/64 GB
Flash

Low Energy

3

Available in Q4 2020

Data Capture

2D imager
(SE4100) and
integrated NFC

2D imager
(SE4100) and
integrated NFC

2D image
(SE4100) and
integrated NFC

Options

Camera

13 MP
rear/no
front
camera

13 MP
rear/5 MP
front

13 MP
rear/5 MP
front

Back

Connector

Operating

System

2-PIN Google ™

Mobile
Services
(GMS) 10.

2-PIN Google ™

Mobile
Services
(GMS) 10.

8-PIN Google ™

Mobile
Services
(GMS) 10.

14

About This Guide

Table 3 Standard Battery WLAN Configurations (Continued)

Part Number Radios Memory

3

/w

3 GB
RAM/32 GB
Flash

EC500K-01D121

-NA

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

WPAN: Bluetooth v5.0
Low Energy

EC500K-01B112

-A6

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

3 GB
RAM/32 GB
Flash

Low Energy

EC500K-01B222

-A6

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

4 GB
RAM/64 GB
Flash

Low Energy

EC500K-01B223

-A6

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

4 GB
RAM/64 GB
Flash

Low Energy

EC500K-01D121

-A6

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

3 GB
RAM/32 GB
Flash

Low Energy

3

Available in Q4 2020

Data Capture

Options

Camera

No Scanner 13 MP

rear/5 MP
front

2D imager
(SE4100) and
integrated NFC

13 MP
rear/no
front
camera

2D imager
(SE4100) and
integrated NFC

2D imager
(SE4710) and
integrated NFC

13 MP
rear/5 MP
front

13 MP
rear/5 MP
front

No Scanner 13 MP

rear/5 MP
front

Back

Connector

No I/O
Connector

Operating

System

Google ™
Mobile
Services
(GMS) 10.

2-PIN Android Open

Source Project
(AOSP) 10
(China only).

2-PIN Android Open

Source Project
(AOSP) 10
(China only).

8-PIN Android Open

Source Project
(AOSP) 10
(China only).

No I/O
Connector

Android Open
Source Project
(AOSP) 10
(China only).

Table 4 Standard Battery WWAN Configurations

Part Number Radios Memory

3

/w

3 GB
RAM/32 GB
Flash

EC55AK-21D121

-NA

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

WPAN: Bluetooth v5.0
Low Energy

e-SIM

EC55AK-11B112

-NA

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

3 GB
RAM/32 GB
Flash

Low Energy

EC55AK-21B222

-NA

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

4 GB
RAM/64 GB
Flash

Low Energy

e-SIM

3

Available in Q4 2020

Data Capture

Options

Camera

No Scanner 13 MP

rear/5 MP
front

2D imager
(SE4100) and
integrated NFC

13 MP
rear/no
front
camera

2D imager
(SE4100) and
integrated NFC

13 MP
rear/5 MP
front

Back

Connector

No I/O
Connector

Operating

System

Google ™
Mobile
Services
(GMS) 10.

2-PIN Google ™

Mobile
Services
(GMS) 10.

2-PIN Google ™

Mobile
Services
(GMS) 10.

15

About This Guide

Table 4 Standard Battery WWAN Configurations (Continued)

Part Number Radios Memory

EC55AK-21B223

-NA

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

4 GB
RAM/64 GB
Flash

Low Energy

e-SIM

EC55BK-21D121

-A6

ROW - Excludes
China

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0
Low Energy

3 GB
RAM/32 GB
Flash

e-SIM

EC55BK-11B112

-A6

ROW - Excludes
China

EC55BK-21B222

-A6

ROW - Excludes
China

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0
Low Energy

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0
Low Energy

3 GB
RAM/32 GB
Flash

4 GB
RAM/64 GB
Flash

e-SIM

EC55BK-21B223

-A6

ROW - Excludes
China

3

Available in Q4 2020

WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0
Low Energy

4 GB
RAM/64 GB
Flash

Data Capture

Options

2D image
(SE4100) and
integrated NFC

Camera

13 MP
rear/5 MP
front

No Scanner 13 MP

rear/5 MP
front

2D imager
(SE4100) and
integrated NFC

13 MP
rear/no
front
camera

2D imager
(SE4100) and
integrated NFC

2D imager
(SE4710) and
integrated NFC

13 MP
rear/5 MP
front

13 MP
rear/5 MP
front

Back

Connector

Operating

System

8-PIN Google ™

Mobile
Services
(GMS) 10.

No I/O
Connector

Google ™
Mobile
Services
(GMS) 10.

2-PIN Google ™

Mobile
Services
(GMS) 10.

2-PIN Google ™

Mobile
Services
(GMS) 10.

8-PIN Google ™

Mobile
Services
(GMS) 10.

Notational Conventions

Notational conventions are used to highlight important information.

• Bold text is used to highlight the following:

• Dialog box, window and screen names

• Drop-down list and list box names

• Check box and radio button names

• Icons on a screen

• Key names on a keypad

• Button names on a screen.

• Bullets (•) indicate:

• Action items

• Lists of alternatives

• Lists of required steps that are not necessarily sequential.

16

• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.

Icon Conventions

The following icons are used throughout the document. The icons and their associated meanings are
described below.

NOTE: The text here indicates information that is supplemental for the user to know and that is not
required to complete a task.

IMPORTANT: The text here indicates information that is important for the user to know.

CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.

WARNING: If danger is not avoided, the user CAN be seriously injured or killed.

DANGER: If danger is not avoided, the user WILL be seriously injured or killed.

About This Guide

Service Information

If you have a problem with your equipment, contact Customer Support for your region. Contact information
is available at: zebra.com/support

When contacting support, please have the following information available:

• Serial number of the unit (found on manufacturing label)

• Model number or product name (found on manufacturing label)

• Software type and version number

• IMEI number

Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.

If the problem cannot be solved by Customer Support, the user may need to return the equipment for
servicing and will be given specific directions. We are not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty. Remove the SIM card and/or microSD card from the device before shipping for service.

If the device was purchased from a business partner, contact that business partner for support.

.

Determining Software Versions

Before contacting Customer Support, determine the current software version on your device.

1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .

2. Touch Aboutphone.

3. Scroll to view the following information:

• Battery information

17

About This Guide

• SW components

• Legal information

• Model & hardware

• Android version

• Android security patch level

• Baseband version

• Kernel version

• Build number

To determine the device IMEI information (WWAN only), touch About phone > IMEI.

• IMEI - Displays the IMEI number for the device.

• IMEI SV - Displays the IMEI SV number for the device.

Determining the Serial Number

Before contacting Customer Support, determine the serial number of your device.

Touch About phone > Model & hardware > Serial number.

18

Getting Started

1

2

4

3

5

6

7

9

10

11

8

This section provides information to get the device up and running for the first time.

Unpacking the Device

To unpack the device:

1. Carefully remove all protective material from the device, and save the shipping container for later

storage and shipping.

2. Verify that the following items were received:

• Touch computer

• Regulatory Guide.

3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Customer

Support center immediately. See Service Information.

4. Before using the device for the first time, remove the protective shipping film that covers the exit

window, touch screen, and rear camera.

Device Features

Figure 1 Front View

19

Getting Started

13

14

1615

17

18

19

20

21

22

23

25

24

26

12

Item Name Description

1 Touch screen Displays all information needed to operate the device.

2 Front camera Takes photos and videos (available on some models).

3 Receiver Use for audio playback in Handset mode.

4 Microphone Use for communications in Speakerphone mode.

5 Exit window Provides data capture using the imager (available on some

models).

6 Power button Turns the display on and off. Press and hold to reset the device or

power off.

7 Proximity/Light sensor Determines proximity for turning off display when in Handset mode.

Determines ambient light for controlling display backlight intensity.

8 Data capture LED Indicates data capture status.

9 Charging/Notification

LED

10 Scan button Initiates data capture (programmable).

11 Volume Up/Down

button

Indicates battery charging status while charging and application
generated notifications.

Increases and decreases audio volume (programmable).

Figure 2 Rear View

Item Name Description

12 Standard battery Provides standard battery capacity.

13 Camera flash Provides illumination for the camera.

14 Rear camera Takes photos and videos.

15 Microphone Use for noise cancellation.

16 NFC antenna Provides communication with other NFC-enabled devices.

17 Trigger handle mount Provides electrical contacts (0, 2, or 8 pins) and mounting for the

Trigger Handle.

18 SD/SIM card drawer Provides access to micro SD card and SIM card.

1

Pakistan, Qatar

20

Getting Started

Item Name Description

19 Scan button Initiates data capture (programmable).

20 Programmable Button Typically used for PTT communications. Where regulatory

1

restrictions exist
applications.

21 Microphone Use for communications in handset mode.

22 Hand strap mount Provides mounting point for hand strap and tether accessory.

23 USB-C connector Provides USB host and client communications, and device

charging via cables and accessories.

24 Charging connector Provides device charging via cradles.

25 Speaker Provides audio output for video and music playback. Provides

audio in speakerphone mode.

26 Extended battery Provides extended battery capacity.

1

Pakistan, Qatar

button is configurable for use with other

21

Getting Started

1

Setting Up the Device

To start using the device for the first time:

1. Install a micro secure digital (SD) card (optional).

2. Installing a nano SIM card (optional for EC55 only)

3. Charge the device.

4. Power on the device.

Installing or Replacing a microSD Card

The microSD card slot provides secondary non-volatile storage. For more information, refer to the
documentation provided with the card and follow the manufacturer’s recommendations for use.

CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the
operator is properly grounded.

1. Using your fingernail or a plastic tool, pull out the SD/SIM card drawer.

1 Fingernail or plastic tool access to SD/SIM card drawer

2. Remove the SD/SIM card drawer from the device.

22

Getting Started

1

Insert or replace the microSD card into the SD/SIM card drawer.

3.

4. Insert the SD/SIM card drawer into the device.

5. Press the SD/SIM card drawer into the device to ensure it is in securely.

Installing or Replacing the SIM Card

NOTE: Only use a nano SIM card. EC55 only.

CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper

ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.

1. Using your fingernail or a plastic tool, pull out the SD/SIM card drawer.

1 Fingernail or plastic tool access to SD/SIM card drawer

23

Getting Started

Remove the SD/SIM card drawer from the device.

2.

3. Insert the SIM card into the access drawer.

4. Insert the microSD/SIM card access drawer into the device.

5. Press the SD/SIM card drawer into the device to ensure it is in securely.

Device Charging

Before using the device for the first time, charge the device until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power
supply.

The device’s Charging/Notification LED indicates the status of the device charging. See Table 1 on

page 10 for device charging status. When charging the device using a Zebra cradle or power supply, the

standard battery charges from fully depleted to 90% in less than two hours. The extended battery charges
from fully depleted to 90% in less than three hours.

NOTE: In many cases the 90% charge provides plenty of charge for daily use.

To achieve the best fast charging results use only Zebra charging accessories. Charge the device at room
temperature.

24

Charging Indicators

Table 5 Charging/Notification LED Charging Indicators

Off Device is not charging. Device is not inserted correctly in the

Slow blinking amber (1 blink every 4
seconds)

Slow blinking red (1 blink every
4 seconds)

Solid green Charging complete.

Solid red Charging complete but the battery is at end of useful life.

Fast blinking amber
(2 blinks/second)

Fast blinking red (2 blinks/second) Charging error but the battery is at end of useful life., for

Getting Started

State Indication

cradle or connected to a power source. Charger/cradle is not
powered.

Device is charging.

Device is charging but the battery is at end of useful life.

Charging error, for example:

• Temperature is too low or too high.

• Charging has gone on too long without completion (typically

8 hours).

example:

Charging Temperature

Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or cradle always performs
battery charging in a safe and intelligent manner. At higher temperatures (for example: approximately
+37°C (+98°F)) the device or cradle may for small periods of time alternately enable and disable battery
charging to keep the battery at acceptable temperatures. The device and cradle indicates when charging is
disabled due to abnormal temperatures via its LED.

• Temperature is too low or too high.

• Charging has gone on too long without completion (typically

8 hours).

25

Using the Device











Home Screen

Turn on the device to display the Home screen. Depending on how your system administrator configured
your device, your Home screen may appear differently than the graphics in this section.

After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and
slide up to unlock.

The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or
right to view the additional screens.

NOTE: By default, AOSP devices do not have the same icons on the Home screen as GMS devices. Icons
are shown below for example only.

Home screen icons can be configured by the user and may look different than shown.

Figure 3 Home Screen

26

1 Status Bar Displays the time, status icons (right side), and notification icons (left side).

For more information see Notification Icons on page 28 and Managing

Notifications on page 30.

2 Widgets Launches stand-alone apps that run on the Home screen.

3 Shortcut Icons Opens apps installed on the device.

4 Folder Contains apps.

5 Back Displays the previous screen.

6 Home Displays the Home screen.

7 Recent Displays recently used applications.

Setting Home Screen Rotation

By default, the Home screen rotation is disabled.

1. Touch and hold anywhere on the Home screen until the options appear.

2. Touch Home settings.

3. Touch the Allow Home screen rotation switch.

Using the Device

4. Touch the Home button.

5. Rotate the device.

Status Bar

The Status bar displays the time, notification icons (left side), and status icons (right side).

If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.

Figure 4 Notification and Status Icons

1 Notification Icons. See Notification Icons on page 28.

2 Status Icons. See Status Icons on page 29.

1

2

27

Notification Icons

Notification icons indicate app events and messages.

Table 6 Notification Icons

Icon Description

Main battery is low.

More notifications are available for viewing.

Data is syncing.

Indicates an upcoming event. AOSP devices only.

Indicates an upcoming event. GMS devices only.

Open Wi-Fi network is available.

Audio is playing.

Using the Device

Problem with sign-in or sync has occurred.

Device is uploading data.

Animated: the device is downloading data. Static: the download is complete.

Device is connected to or disconnected from a virtual private network (VPN).

Preparing internal storage by checking it for errors.

USB debugging is enabled on the device.

Call is in progress.

The mailbox contains one or more voice message.

Call is on hold.

Call was missed.

Wired headset with a boom module is connected to the device.

Wired headset without a boom module is connected to the device.

PTT Express Voice client status. See the PTT Express PTT Notification Icons for a
complete list.

Indicates the RxLogger app is running.

Indicates the Bluetooth scanner is connected to the device.

Indicates the ring scanner is connected to the device in HID mode.

28

Status Icons

Status icons display system information for the device.

Table 7 Status Icons

Icon Description

Using the Device

Alarm is active.

Main battery is fully charged.

Main battery is partially drained.

Main battery charge is low.

Main battery charge is very low.

Main battery is charging.

All sounds, except media and alarms, are muted. Vibrate mode is active.

Indicates that all sounds except media and alarms are muted.

Do Not Disturb mode active.

Airplane Mode is active. All radios are turned off.

Bluetooth is on.

The device is connected to a Bluetooth device.

Connected to a Wi-Fi network. Indicates the Wi-Fi version number.

Not connected to a Wi-Fi network or no Wi-Fi signal.

Connected to an Ethernet network.

Speakerphone enabled.

Portable Wi-Fi hotspot is active (WWAN only).

1

Connected to a 4G LTE/LTE-CA network (WWAN only)

.

Connected to a DC-HSPA, HSDPA, HSPA+, HSUPA, LTE/LTE-CA or WCMDMA

1

network (WWAN only)

.

Connected to a 1x-RTT (Sprint), EGDGE, EVDO, EVDV or WCDMA network

1

(WWAN only)

Connected to a GPRS network (WWAN only)

.

1

Connected to a DC - HSPA, HSDPA, HSPA+ or HSUPA network (WWAN only)1.

29

Table 7 Status Icons (Continued)

Icon Description

Connected to an EDGE network (WWAN only)

Connected to a GPRS network (WWAN only)

Connected to a 1x-RTT (Verizon) network (WWAN only)

Roaming from a network (WWAN only).

No SIM card installed (WWAN only).

Managing Notifications

Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When
a notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons on

page 28 for a list of possible notification icons and their description.

• To view a list of all notifications, open the Notification panel by dragging the Status bar down from the

top of the screen.

Using the Device

1

.

1

.

1

.

Quick Settings Bar

• To respond to a notification, open the Notification panel and then touch a notification. The Notification

panel closes and the corresponding app opens.

• To manage recent or frequently used notifications, open the Notification panel and then touch Manage

notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for

more notification options.

• To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based

notifications are removed. Ongoing notifications remain in the list.

• To close the Notification panel, swipe the Notification panel up.

30

Using the Device

Opening the Quick Access Panel

Use the Quick Access panel to access frequently used settings (for example, Airplane mode). To get to the
Quick Access Panel:

• If the device is locked, swipe down once.

• If the device is unlocked, swipe down once with two fingers, or twice with one finger.

• If the Notification panel is open, swipe down from the Quick Settings bar.

NOTE: Not all icons are pictured. Icons may vary.

Quick Access Panel Icons

• Display brightness - Use the slider to decrease or increase the brightness of the screen.

• Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.

• Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth.

• Battery saver - Turn Battery saver mode on or off. When Battery saver mode is on the performance of

the device is reduced to preserve battery power.

• Invert colors - Invert the display colors.

• Do not disturb - Control how and when to receive notifications.

• Mobile data - Turns cellular radio on or off. To open Mobile data settings, touch and hold (WWAN only).

• Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect

to Wi-Fi or Bluetooth.

• Auto-rotate - Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.

• Flashlight - Turn flashlight on or off. Turn camera flash on or off. On camera only devices without an

internal scan engine, the flashlight turns off when an app is opened. This ensures the camera is
available for scanning.

31

Using the Device

• Location - Enable or disable locationing feature.

• Hotspot - Turn on to share the device’s mobile data connection with other devices.

• Data Saver - Turn on to prevent some apps from sending or receiving data in the background.

• Night Light - Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to

turn on automatically from sunset to sunrise, or at other times.

• Screen Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast

screen to display a list of devices, then touch a device to begin casting.

• Dark Theme - Toggles dark theme on and off. Dark themes reduce the luminance emitted by the

screen, while meeting minimum color contrast ratios. It helps improve visual ergonomics by reducing
eye strain, adjusting brightness to current lighting conditions, and facilitating screen use in dark
environments, while conserving battery power.

• Focus mode - Turn on to pause distracting apps. To open Focus mode settings, touch and hold.

• Bedtime mode - Turn grayscale on and off. Grayscale turns the screen black and white, reducing phone

distractions and improving battery life.

Editing Icons on the Quick Settings Bar

The first several setting tiles from the Quick Access panel become the Quick Settings bar.

Open the Quick Access panel and touch to edit, add, or remove settings tiles.

Battery Management

Observe the recommended battery optimization tips for your device.

• Set the screen to turn off after a short period of non-use.

• Reduce screen brightness.

• Turn off all wireless radios when not in use.

• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.

• Minimize use of apps that keep the device from suspending, for example, music and video apps.

NOTE: Before checking the battery charge level, remove the device from any AC power source (cradle or

cable).

Checking Battery Status

• Open Settings and touch About phone > Battery Information.

Or, swipe up from the bottom of the screen and touch to open the Battery Manager app. See

Battery Manager on page 49.

• Battery present status indicates if the battery is present.

• Battery level lists the battery charge (as a percentage of fully charged).

• Swipe down with two fingers from the status bar to open the quick access panel.

• Battery percentage is displayed next to the battery icon.

32

Monitoring Battery Usage

The Battery screen provides battery charge details and power management options to extend battery life.

1. Go to Settings.

2. Touch Battery.

Display battery information and power management options for a specific app.

1. Go to Settings.

2. Touch Apps & notifications.

3. Touch an app.

4. Touch Advanced > Battery.

Different apps display different information. Some apps include buttons that open screens with settings to
adjust power use. Use the DISABLE or FORCE STOP buttons to turn off apps that consume too much
power.

Low Battery Notification

When the battery charge level drops below 18%, the device displays a notice to connect the device to
power. The user should charge the battery using one of the charging accessories.

Using the Device

When the battery charge drops below 10%, the device displays a notice to connect the device to power.
The user must charge the battery using one of the charging accessories.

When the battery charge drops below 4%, the device turns off. The user must charge the battery using one
of the charging accessories.

Interactive Sensor Technology

The device contains sensors that monitor movement, orientation and ambient light.

• Gyroscope - Measures angular rotational velocity to detect rotation of the device.

• Accelerometer - Measures the linear acceleration of movement to detect the orientation of the device.

• Digital Compass - The digital compass or magnetometer provides simple orientation in relation to the

Earth's magnetic field. As a result, the device always knows which way is North so it can auto rotate
digital maps depending on the physical orientation of the device.

• Light Sensor - Detects ambient light and adjusts the screen brightness.

• Proximity Sensor - Detects the presence of nearby objects without physical contact. The sensor detects

when the device close to your face during a call and turns off the screen, preventing unintentional
screen touches.

In order to take advantage of these sensors, applications use API commands. Refer to the Google Android
Sensor APIs for more information. For information on the Zebra Android EMDK, go to:

techdocs.zebra.com

.

Waking the Device

The device goes into Suspend mode when you press the Power button or after a period of inactivity (set in
the Display settings window).

33

To wake the device from Suspend mode, press the Power button.

1.

The Lock screen displays.

2. Swipe the screen up to unlock.

• If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock

screen.

• If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking
the screen.

NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before
trying again.

If you forget the PIN, password, or pattern contact your system administrator.

USB Communication

Connect the device to a host computer to transfer files between the device and the host computer.

When connecting the device to a host computer, follow the host computer’s instructions for connecting and
disconnecting USB devices, to avoid damaging or corrupting files. For information on USB communication
accessories available for this device, see Accessories.

Using the Device

Transferring Files

Use Transfer files to copy files between the device and the host computer.

1. Connect the device to a host computer using a USB accessory.

2. On the device, pull down the Notification panel and touch Charging this device via USB.

By default, No data transfer is selected.

3. Touch File Transfer.

NOTE: After changing the setting to File Transfer, and then disconnect the USB cable, the setting reverts
back to No data transfer. If the USB cable is reconnected, select File Transfer again.

4. On the host computer, open a file explorer application.

5. Locate the device as a portable device.

6. Open the SD card or the Internal storage folder.

7. Copy files to and from the device or delete files as required.

Transferring Photos

Use PTP to copy photos from the device to the host computer.

1. Connect the device to a host computer using a USB accessory.

2. On the device, pull down the Notification panel and touch Charging this device via USB.

3. Touch PTP.

4. On the host computer, open a file explorer application.

5. Open the SD card or the Internal storage folder.

6. Copy or delete photos as required.

34

Using the Device

Disconnect from the Host Computer

CAUTION: Carefully follow the host computer’s instructions to unmount the microSD card and disconnect

USB devices correctly to avoid losing information.

To disconnect the device from the host computer:

1. On the host computer, unmount the device.

2. Remove the device from the USB accessory.

35

Settings

Accessing Settings

There are multiple ways to access settings on a device.

• Swipe down with two fingers from the top of the Home screen to open the Quick Access panel and
touch .

• Double-swipe down from the top of the Home screen to open the Quick Access panel and touch .

• Swipe up from the bottom of the Home screen to open APPS and touch Settings.

Display Settings

Use Display settings to change the screen brightness, enable night light, change the background
image, enable screen rotation, set sleep time, and change font size.

Setting the Screen Brightness Manually

Manually set the screen brightness using the touchscreen.

1. Swipe down with two fingers from the Status bar to open the Quick Access panel.

2. Slide the icon to adjust the screen brightness level.

Setting the Screen Brightness Automatically

Automatically adjust the screen brightness using the built-in light sensor.

1. Go to Settings.

2. Touch Display.

3. If disabled, touch Adaptive brightness to automatically adjust the brightness.

By default, Adaptive brightness is enabled. Toggle the switch to disable.

4. Touch the Home button.

Setting Night Light

The Night Light setting tints the screen amber, making the screen easier to look at in low light.

1. Go to Settings.

2. Touch Display.

36

Touch Night Light.

3.

4. Touch Schedule.

5. Select one of the schedule values:

• None (default)

• Turns on at custom time

• Turns on from sunset to sunrise.

6. By default, Night Light is disabled. Touch TURN ON NOW to enable.

7. Adjust the tint using the Intensity slider.

8. Touch the Home button.

Setting Screen Rotation

By default, screen rotation is enabled.

1. Go to Settings.

2. Touch Display > Advanced.

Settings

3. Touch Auto-rotate screen.

NOTE: To change the Home screen rotation, see Setting Home Screen Rotation on page 27.

4. Touch the Home button.

Setting Screen Timeout

Set the screen sleep time.

1. Go to Settings.

2. Touch Display > Advanced > Screen timeout.

3. Select one of the sleep values.

• 15 seconds

• 30 seconds

• 1 minute (default)

• 2 minutes

• 5 minutes

• 10 minutes

• 30 minutes

4. Touch the Home button.

Lock Screen Display

The lock screen display setting wakes the screen when notifications are received.

1. Go to Settings.

2. Touch Display > Advanced.

37

Touch Lock screen display.

3.

4. In the When to show section, enable or disable an option using the switch.

5. Touch the Home button.

Setting Font Size

Set the size of the font in system apps.

1. Go to Settings.

2. Touch Display > Advanced.

3. Touch Font size.

4. Select one of the font size values.

• Small

• Default

• Large

• Largest.

Settings

5. Touch the Home button.

Notification LED Brightness Level

Set the brightness of the Notification LED.

1. Go to Settings.

2. Touch Display > Advanced.

3. Touch Notification LED Brightness Level.

4. Use the slider to set the brightness value (default: 15).

5. Touch the Home button.

Touch Panel Mode

The device display is able to detect touches using a finger, a conductive-tip stylus, or gloved finger.

NOTE: A glove can be made of medical latex, leather, cotton, or wool.
For optimal performance use a Zebra certified stylus.

1. Go to Settings.

2. Touch Display > Advanced.

3. Touch Touch panel mode.

4. Select:

• Finger Only to use a finger on the screen.

• Finger and Stylus to use a finger or a stylus on the screen.

• Finger and Glove to use a finger or a gloved finger on the screen.

• Finger/Glove to use a finger or a gloved finger on the screen.

5. Touch the Home button.

38

Setting the Date and Time

The date and time is automatically synchronized using an NITZ server when the device is connected to a
cellular network. You are only required to set the time zone or set the date and time if the wireless LAN does
not support Network Time Protocol (NTP) or when not connected to a cellular network.

1. Go to Settings.

2. Touch System > Date & time.

3. Touch Use network-provided time to disable automatic date and time synchronization.

4. Touch Use network-provided time zone to disable automatic time zone synchronization.

5. Touch Update Interval.

6. Select the interval time to synchronize your device time from the network.

7. Touch Date.

8. In the calendar, set today’s date.

9. Touch OK.

10. Touch Time.

Settings

11. Touch the green circle, drag to the current hour and then release.

12. Touch the green circle, drag to the current minute and then release.

13. Touch AM or PM.

14. Touch OK.

15. Touch Time zone.

16. Select the current time zone from the list.

17. Touch Use 24-hour format.

18. Touch the Home button.

General Sound Setting

Use the Sound settings to configure media and alarm volumes.

1. Go to Settings.

2. Touch Sound.

3. Touch an option to set sounds.

Sound Options

• Zebra volume controls

• Ring volume - Controls the ringtone volume.

• Media volume - Controls the music, games, and media volume.

• Alarm volume - Controls the alarm clock volume.

• Notifications volume - Controls the notification volume.

• In call volume - Controls the volume during a call.

• Scanner volume - Controls the scanner volume.

39

Settings

• Volume presets

• - Mutes the ring, notifications, and scanner so that the device does not make sounds or vibrate.

• - All sounds except media and alarms are silenced and vibrate mode is active.

• - Enables all sounds at the user defined levels.

• Vibrate for calls - Switch on or off.

• Do Not Disturb - Mutes some or all sounds and vibrations.

• Shortcut to prevent ringing - Select how the shortcut method prevents ringing.

• Phone ringtone - Select a sound to play when the phone rings.

• Default notification sound - Select a sound to play for all system notifications.

• Default alarm sound - Select a sound to play for alarms.

• Other sounds and vibrations

• Dial pad tones - Play a sound when pressing keys on dial pad (default - disabled).

• Screen locking sounds - Play a sound when locking and unlocking the screen (default – enabled).

• Charging sounds and vibration - Plays a sound and vibrates when power is applied to the device

(default - enabled).

• Touch sounds - Play a sound when making screen selections (default – enabled).

• Touch vibration - Vibrate the device when making screen selections (default – enabled).

• Wireless Emergency alerts - Touch to configure emergency broadcast settings and notifications.

Setting Wake-Up Sources

By default the device wakes from suspend mode when the user presses the Power button. The device can be
configured to wake when the user presses the PTT or Scan buttons on the left side of the device.

1. Go to Settings.

2. Touch Wake-Up Sources.

• LEFT_TRIGGER_2 - PTT button.

• REAR_BUTTON - Optional Trigger Handle scan button.

• RIGHT_TRIGGER_1 - Right scan button.

• SCAN - Left scan button.

• VOLUMEDOWN

• VOLUMEUP

3. Touch a checkbox. A check appears in the checkbox.

4. Touch the Home button.

Remapping a Button

Buttons on the device can be programmed to perform different functions or as shortcuts to installed apps. For
a list of key names and descriptions, refer to: techdocs.zebra.com

.

40

NOTE: It is not recommended to remap the scan button.

6

4

5

3

2

1

1. Go to Settings.

2. Touch Key Programmer. A list of programmable buttons displays.

3. Select the button to remap.

4. Touch the BUTTON REMAPPING tab or the SHORTCUT tab that lists the available functions and

applications.

5. Touch a function or application shortcut to map to the button.

NOTE: If you select an application shortcut, the application icon appears next to the button on the Key

Programmer screen.

6. Touch the Home button.

Remappable Keys

Figure 5 Key Positions

Settings

Table 8 Front View Features

Number Button Description

1 SCAN Left scan button.

2 LEFT_TRIGGER_2 Typically used for PTT communications. Where regulatory

restrictions exist

1

button is configurable for use with other

applications.

3 REAR_BUTTON Requires Trigger Handle. Programmable trigger button that is

1

Pakistan, Qatar

available when the Trigger Handle is installed on the device.

41

Table 8 Front View Features (Continued)

Number Button Description

4 VOLUMEDOWN Volume down button.

5 VOLUMEUP Volume up button.

6 RIGHT_TRIGGER_1 Right scan button.

1

Pakistan, Qatar

Keyboards

The device provides multiple keyboard options.

• Android Keyboard - AOSP devices only

• Gboard - GMS devices only

• Enterprise Keyboard - Not pre-installed on the device. Contact Zebra Support for more information.

NOTE: By default the Enterprise and Virtual Keyboards are disabled.

Settings

Keyboard Configuration

Enabling Keyboards

1. Go to Settings.

2. Touch System > Languages & input > Virtual keyboard > Manage keyboards.

3. Touch a keyboard to enable.

Switching Between Keyboards

• To switch between keyboards, touch in a text box to display the current keyboard.

• On the Gboard keyboard, touch and hold (GMS devices only).

• On the Android keyboard, touch and hold (AOSP devices only).

• On the Enterprise keyboard, touch . Only available with Mobility DNA Enterprise License.Not

pre-installed on the device. Contact Zebra Support for more information.

NOTE: By default the Gboard is enabled. All other virtual keyboards are disabled.

Using the Android and Gboard Keyboards

Use the Android or Gboard keyboards to enter text in a text field.

To configure the keyboard settings, touch and hold

, (comma) and then select Android keyboard settings.

Edit Text

Edit entered text and use menu commands to cut, copy, and paste text within or across apps. Some apps do
not support editing some or all of the text they display; others may offer their own way to select text.

42

Settings

Entering Numbers, Symbols, and Special Characters

1. Enter numbers and symbols.

• Touch and hold one of the top-row keys until a menu appears then select a number or special character.

• Touch the Shift key once for a single capital letter. Touch the Shift key twice to lock in uppercase. Touch

the Shift key a third time to unlock Capslock.

• Touch

• Touch the

2. Enter special characters.

• Touch and hold a number or symbol key to open a menu of additional symbols. A larger version of the

key displays briefly over the keyboard.

?123 to switch to the numbers and symbols keyboard.

=\< key on the numbers and symbols keyboard to view additional symbols.

Using the Enterprise Keyboard

NOTE: Only available with Mobility DNA Enterprise License.

The Enterprise Keyboard contains multiple keyboard types.

• Numeric

• Alpha

• Special characters

• Data capture.

Numeric Tab

The numeric keyboard is labeled 123. The keys displayed vary on the app being used. For example, an arrow
displays in Contacts, however Done displays in Email account setup.

Alpha Tab

The alpha keyboard is labeled using the language code. For English, the alpha keyboard is labeled EN.

Additional Character Tab

The additional characters keyboard is labeled #*/.

Touch to enter emoji icons in a text message.

Touch ABC to return to the Symbols keyboard.

Scan Tab

The Scan tab provides an easy data capture feature for scanning barcodes.

Language Usage

Use the Language & input settings to change the device’s language, including words added to the dictionary.

43

Changing the Language Setting

1. Go to Settings.

2. Touch System > Languages & input.

3. Touch Languages. A list of available languages displays.

4. If the desired language is not listed, touch Add a language and select a language from the list.

5. Touch and hold to the right of the desired language, then drag it to the top of the list.

6. The operating system text changes to the selected language.

Adding Words to the Dictionary

1. Go to Settings.

2. Touch System > Languages & input > Advanced > Personal dictionary.

3. If prompted, select the language where this word or phase is stored.

4. Touch + to add a new word or phrase to the dictionary.

5. Enter the word or phrase.

Settings

6. In the Shortcut text box, enter a shortcut for the word or phrase.

7. Touch the Home button.

Notifications

Setting App Notifications

To set notification settings for a specific app:

1. Go to Settings.

2. Touch Apps & notifications > SEE ALL XX APPS. The App info screen displays.

3. Select an app.

4. Touch Notifications.

Options vary depending on the app selected.

5. Select an available option:

Show notifications - Select to turn all notifications from this app on (default) or off.

Touch a notification category to display additional options.

• Alerting - Allow notifications from this app to make sound or vibrate the device.

• Pop on screen - Allow notifications from this app to pop notifications on the screen.

• Silent - Do not allow notifications from this app to make sound or vibrate.

• Minimize - In the Notification panel, collapse notifications to one line.

• Advanced - Touch for additional options.

• Sound - Select a sound to play for notifications from this app.

• Vibrate - Allow notifications from this app to vibrate the device.

• Blink light - Allow notifications from this app the light the Notification LED blue.

44

Settings

• Show notification dot - Allow notifications from this app to add a notification dot to the app icon.

• Override Do Not Disturb - Allow these notifications to interrupt when Do Not Disturb is enabled.

Advanced

• Allow notification dot - Do not allow this app to add a notification dot to the app icon.

• Additional settings in the app - Open the app settings.

Viewing Notification Settings for All Apps

To view the notification settings for all apps:

1. Go to Settings.

2. Touch Apps & Notifications.

3. Scroll down to Notifications to view how many apps have notifications turned off.

4. To set or view notifications settings for a specific app, see Setting App Notifications on page 44.

Controlling Lock Screen Notifications

To control whether notifications can be seen when the device is locked:

1. Go to Settings.

2. Touch Apps & notifications > Notifications.

3. Touch Notifications on lockscreen and select one of the following:

• Show alerting and silent notifications (default)

• Show alerting notifications only

• Don’t show notifications.

Blink Light

The Notification LED lights blue when an app, such as email and VoIP, generates a programmable notification
or to indicate when the device is connected to a Bluetooth device. By default, LED notifications are enabled.

To change the notification setting:

1. Go to Settings.

2. Touch Apps & notifications > Notifications > Advanced.

3. Touch Blink light to toggle the notification on or off.

45

Applications

The APPS screen displays icons for all installed apps. See Application Deployment for information on
installing and uninstalling apps. For information on standard Android apps, go to the Google Play Apps

store.

The following table describes the apps installed on the device.

Table 9 Apps

Icon Description

Battery Manager - Displays battery information, including charge level, status, health and

wear level.

Bluetooth Pairing Utility – Use to pair a Zebra Bluetooth scanner with the device by
scanning a barcode.

Calculator - Provides the basic and scientific arithmetic functions.

Calendar - Use to manage events and appointments. GMS/GMS-Restricted only.

Calendar - Use to manage events and appointments. AOSP only.

Camera - Take photos or record videos. For more information, see Camera on page 52.

Chrome - Use to access the Internet or intranet. GMS/GMS-Restricted only.

Chromium - Use to access the Internet or intranet. AOSP only.

Clock - Use to schedule alarms for appointments or as a wake-up.

46

Applications

Table 9 Apps (Continued)

Icon Description

Contacts - Use to manage contact information.

Cradle Demo - Provides a way to demonstrate features of the locking cradle.

DataWedge - Enables data capture using the imager. For more information, see DataWedge

Demonstration on page 55.

DisplayLink Presenter - Use to present the device screen onto a connected monitor.

Drive - Upload photos, videos, documents, and other files to personal storage site.

GMS/GMS-Restricted only.

Duo - A one-to-one video calling app. GMS/GMS-Restricted only.

DWDemo - Provides a way to demonstrate the data capture features using the imager. For

more information, see DataWedge Demonstration on page 55.

Email - Use to send and receive email. AOSP only.

Files - Organize and manage files on the device.

Gallery - Use to view photos stored on the microSD card. AOSP only.

Gmail - Use to send and receive email using a Google email account. GMS/GMS-Restricted

only.

Google - Launches Google ™ search app. GMS/GMS-Restricted only.

Keep Notes - Use to create, edit, and share notes. GMS/GMS-Restricted only.

License Manager - Use to manage software licenses on the device.

47

Applications

Table 9 Apps (Continued)

Icon Description

Maps - Use to see your location on a map (with public transit, traffic, or satellite overlays).

Search for any business or place of interest. Provides turn-by-turn navigation with voice
guidance, traffic-avoidance, and alternate routes, for drivers, cyclists, walkers, and users of
public transportation. GMS/GMS-Restricted only.

Messages - Send SMS and MMS messages. WAN devices only. GMS/GMS-Restricted
only.

Messaging - Send SMS and MMS messages. WAN devices only.

Music - Play music stored on the microSD card. AOSP only.

Phone - Use to dial a phone number when used with some Voice over IP (VoIP) clients

(VoIP telephony ready only).WAN devices only.

Photos - Use to sync photos with Google account. GMS/GMS-Restricted only.

Play Movies & TV - View movies and video on your device. GMS/GMS-Restricted only.

Play Store - Download music, movies, books, and Android apps and games from the

Google Play Store. GMS/GMS-Restricted only.

RxLogger - Use to diagnose device and app issues. For more information, see RxLogger on

page 59.

Search - Use to search the Web. Requires an Internet connection. AOSP only.

Settings - Use to configure the device.

Sound Recorder - Use to record audio. For more information, see Sound Recorder on

page 60.

StageNow - Allows the device to stage a device for initial use by initiating the deployment of
settings, firmware, and software.

VoD - The Video on Device basic app provides a how-to video for proper device cleaning.
For Video on Device licensing information, go to learning.zebra.com

48

.

Applications

Table 9 Apps (Continued)

Icon Description

Worry Free Wifi Analyzer - A diagnostic intelligent app. Use to diagnose surrounding area

and display network stats, such as coverage hole detection, or AP in vicinity. Refer to the
Worry Free Wi-Fi Analyzer Administrator Guide for Android.

Accessing Apps

All apps installed on the device are accessed using the APPS window.

1. On the Home screen, swipe up from the bottom of the screen.

2. Slide the APPS window up or down to view more app icons.

3. Touch an icon to open the app.

YouTube - Use to view videos on the YouTube

YT Music - Use to listen to music. GMS/GMS-Restricted only.

Zebra Bluetooth Settings - Use to configure Bluetooth logging.

Zebra Data Services - Use to enable or disable Zebra Data Services. Some options are set

by the system administrator.

™ web site. GMS/GMS-Restricted only.

Switching Between Recent Apps

Use the Recent button to switch between recently used apps.

1. Touch Recent button.

A window appears on the screen with icons of recently used apps.

2. Slide the apps displayed up and down to view all recently used apps.

3. Swipe left or right to remove app from the list and force close the app.

4. Touch an icon to open an app or touch Back button to return to the current screen.

Battery Manager

The Battery Manager provides detailed information about the battery.

Opening Battery Manager

To open the Battery Manager app, swipe up from the bottom of the Home screen, and then touch .

49

Battery Manager Information

The Battery Manager displays detailed information about battery charging, health, and status.

Table 10 Battery Icon Description

Battery Icon Description

Battery charge level is between 85% and 100%.

Battery charge level is between 19% and 84%.

Battery charge level is between 0% and 18%.

• Level - The current battery charge level as a percentage. Displays -% when level is unknown.

• Wear - The health of the battery in graphical form. When the wear level exceeds 80%, the bar color

changes to red.

Applications

• Health - The health of the battery. If a critical error occurs, appears. Touch to view the error

description.

• Decommission - The battery is past its useful life and should be replaced. See system
administrator.

• Good - The battery is good.

• Charge error - An error occurred while charging. See system administrator.

• Over Current - An over-current condition occurred. See system administrator.

• Dead - The battery has no charge. Replace the battery.

• Over Voltage - An over-voltage condition occurred. See system administrator.

• Below Temperature - The battery temperature is below the operating temperature. See system

administrator.

• Failure Detected - A failure has been detected in the battery. See system administrator.

• Unknown - See system administrator.

• Charge Status

• Not charging - The device is not connected to AC power.

• Charging-AC - The device is connected to AC power and charging, or is fast charging via USB.

• Charging-USB - The device is connected to a host computer with a USB cable and charging.

• Discharging - The battery is discharging.

• Full - That the battery is fully charged.

• Unknown - The battery status is unknown.

• Time until Full - The amount of time until the battery is fully charged.

• Time since charging - The amount of time since the device began charging.

50

Applications

• Time until empty - The amount of time until the battery is empty.

• Advanced info - Touch to view additional battery information.

• Battery present status - Indicates that the battery is present.

• Battery level - The battery charge level as a percentage of scale.

• Battery scale - The battery scale level used to determine battery level (100).

• Battery voltage - The current battery voltage in millivolts.

• Battery temperature - The current battery temperature in degrees Centigrade.

• Battery technology - The type of battery.

• Battery current - The average current into or out of the battery over the last second in mAh.

• Battery manufacture date - The date of manufacture.

• Battery serial number - The battery serial number. The number matches the serial number printed

on the battery label.

• Battery part number - The battery part number.

• Battery decommission status - Indicates if the battery is past its life span.

• Battery Good - The battery is in good health.

• Decommissioned Battery - The battery is past its useful life and should be replaced.

• Base cumulative charge - Cumulative charge using Zebra charging equipment only.

• App version - The application version number.

51

Camera

Taking Photos

Applications

NOTE: The device saves photos and videos on the microSD card, if installed and the storage path is
changed manually. By default, or if a microSD card is not installed, the device saves photos and videos on
the internal storage.

NOTE: On camera only devices without an internal scan engine, the back camera is used for barcode
scanning.

When the front camera is used by an app, such as for indoor locationing, the back camera becomes
disabled and cannot be used for barcode scanning.

This section provides information for taking photos and recording videos using the integrated digital
cameras.

NOTE: See Photo Settings on page 62 for camera setting descriptions.

1. Swipe up from the bottom of the Home screen and touch Camera.

Scene Mode

and Settings

Filters

Camera Switch (Available on devices
with a rear camera and front camera)
Flash

Gallery

Camera Shutter Button

2. If necessary, touch the Camera Mode icon and touch .

3. To switch between the rear camera and front camera, touch .

52

Video Recording
Button

Frame the subject on the screen.

4.

5. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls

appear on the screen.

6. Touch an area on the screen to focus. The focus circle appears. The two bars turn green when in focus.

7. Touch .

The camera takes a photo and a shutter sound plays.

The photo momentarily displays as a thumbnail in the lower left corner.

Recording Videos

1. Swipe up from the bottom of the Home screen and touch Camera.

2. Touch the camera mode menu and touch .

Applications

Audio

Flash

Take Photo

Gallery

Shutter Button

3. Point the camera and frame the scene.

4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls

Stop Recording

Pause
Recording

appear on the screen.

5. Touch to start recording.

The video time remaining appears in the top left of the screen.

6. Touch to end the recording.

The video momentarily displays as a thumbnail in the lower left corner.

53

Camera Settings

In Photo mode, photo settings appear on screen. Touch ••• > to display the photo settings options.

• General - These settings apply to both the still camera and video camera.

• GPS location - Turn On or Off (default).

• Face Detection - Select to turn face detection Off (default) or On.

• Storage – Set the location to store the photo to: Phone or SD Card.

• Still Camera - These settings apply only to the still camera.

• Countdown timer - Select Off (default), 2 seconds, 5 seconds or 10 seconds.

• Continuous Shot - Select to take a series of photos quickly while holding the capture button. Off

(default) or On.

• Picture size - The size (in pixels) of the photo to: 13M pixels (default), 8M pixels, 5M pixels, 3M
pixels, HD1080, 2M pixels, HD720, 1M pixels, or WVGA.

• Picture quality - Set the picture quality setting to: Low, Standard, or High (default).

• Redeye reduction - Helps eliminate redeye effect. Options: Disabled (default), or Enable.

Applications

• Exposure - Set the exposure settings to: -2, -1.5, -1, -0.5, 0 (default), +0.5, +1, +1.5, +2.

• White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most

natural-looking colors:

• Incandescent - Adjust the white balance for incandescent lighting.

• Fluorescent - Adjust the white balance for florescent lighting.

• Auto - Adjust the white balance automatically (default).

• Daylight - Adjust the white balance for daylight.

• Cloudy - Adjust the white balance for a cloudy environment.

• Shutter Sound - Select to play a shutter sound when taking a photo. Options: Disable or Enable

(default).

• Picture Format - All still images are saved in JPEG format.

• Video Camera - These settings apply only to the video camera.

• Video quality - Set video quality to: 4k UHD, HD 1080p (default), HD 720p, SD 480p, VGA, CIF, or
QVGA.

• Video duration - Set to: 30 seconds (MMS), 10 minutes, 30 minutes (default), or no limit.

• Image Stabilization - Set to reduce blurry videos due to device movement. Options: On or Off

(default).

• Noise Reduction - Off (default), Fast, High Quality

• Video Encoder - Set the video encoder to: MPEG4, H264 (default), H265.

• Audio Encoder - Set the audio encoder to: AMRNB, or AAC (default).

• Video Rotation - Set the rotation of the video to: 0 (default), 90, 180, or 270.

• Time Lapse - Set the time lapse interval to: Off (default), or a time between 0.5 seconds and 24
hours.

• System

• Restore default - Select to restore all settings to the default values.

54

• Version Info - Displays the software version of the camera app.

DataWedge Demonstration

Use DataWedge Demonstration to demonstrate data capture functionality. To configure DataWedge,
refer to techdocs.zebra.com/datawedge/

NOTE: DataWedge is disabled on the Home screen. To enable DataWedge on the Home screen, go to the
DataWedge Launcher profile and enable Barcode input option.

Table 11 DataWedge Demonstration Icons

Icon Description

Illumination Imager illumination is on. Touch to turn illumination off.

Data Capture The data capture function is through the internal imager.

Applications

.

Imager illumination is off. Touch to turn illumination on.

Scan Mode Imager is in picklist mode. Touch to change to normal scan mode.

Menu Opens a menu to view the application information or to set the

Scanner Selection

To select a scanner, touch > Settings > Scanner selection.

See the Data Capture section for more information.

Press the programmable button or touch the yellow scan button to capture data. The data appears in the
text field below the yellow button.

A Bluetooth scanner is connected.

A Bluetooth scanner is not connected.

The data capture function is through the rear camera.

Imager is in normal scan mode. Touch to change to picklist mode.

application DataWedge profile.

55

PTT Express Voice Client

NOTE: Requires a PTT Express License. Not available in all countries.

PTT Express Voice Client enables Push-To-Talk (PTT) communication between disparate enterprise
devices. Leveraging existing Wireless Local Area Network (WLAN) infrastructure, PTT Express delivers
simple PTT communication without requiring a voice communication server.

• Group Call: Press and hold the PTT (Talk) button to start communicating with other voice client users.

• Private Response: Double-press the PTT button to respond to the originator of the last broadcast or to

make a Private Response.

PTT Express User Interface

Figure 6 PTT Express Default User Interface

Notification Icon

Applications

Settings

Service Indication

Talk Group

Table 12 PTT Express Default User Interface Descriptions

Item Description

Notification Icon Indicates the current state of the PTT Express client.

Service Indication Indicates the status of the PTT Express client. Options: Service Enabled,

Service Disabled or Service Unavailable.

Talk Groups Lists all 32 Talk Groups available for PTT communication.

Settings Opens the PTT Express Settings screen.

Enable/Disable
Switch

Turns the PTT service on and off.

Enable/Disable Switch

56

PTT Audible Indicators

The following tones provide helpful cues when using the voice client.

• Talk Tone: Double chirp. Plays when the Talk button is depressed. This is a prompt for you to start
talking.

• Access Tone: Single beep. Plays when another user just finished a broadcast or response. You can
now initiate a Group Broadcast or Private Response.

• Busy Tone: Continuous tone. Plays when the Talk button is depressed and another user is already
communicating on the same talkgroup. Plays after the maximum allowed talk time is reached (60
seconds).

• Network Tone:

• Three increasing pitch beeps. Plays when PTT Express acquires the WLAN connection and the

service is enabled.

• Three decreasing pitch beeps. Plays when PTT Express loses the WLAN connection or the service

is disabled.

PTT Notification Icons

Applications

Notification icons indicate the current state of the PTT Express Voice client.

Table 13 PTT Express Icon Descriptions

Status Icon Description

The PTT Express Voice client is disabled.

The PTT Express Voice client is enabled but not connected to a WLAN.

The PTT Express Voice client is enabled, connected to a WLAN, and listening on the
Talk Group indicated by the number next to the icon.

The PTT Express Voice client is enabled, connected to a WLAN, and communicating on
the Talk Group indicated by the number next to the icon.

The PTT Express Voice client is enabled, connected to a WLAN, and in a private
response.

The PTT Express Voice client is enabled and muted.

The PTT Express Voice client is enabled but it is not able to communicate due to a VoIP
telephony call in progress.

Enabling PTT Communication

1. Swipe up from the bottom of the Home screen and touch .

2. Slide the Enable/Disable Switch to the ON position. The button changes to ON.

57

Selecting a Talk Group

1

One of 32 Talk Groups can be selected by PTT Express users. However, only one talk group may be
enabled at a time on the device. Touch one of the 32 Talk Groups. The selected Talk Group is highlighted.

PTT Communication

NOTE: This section describes the default PTT Express client configuration. Refer to the PTT Express V1.2

User Guide for detailed information on using the client.

PTT communication may be established as a Group Call. When PTT Express is enabled, the PTT button
on the left side of the device is assigned for PTT communication. When the Wired Headset is used, Group
Calls can also be initiated using the headset Talk button.

NOTE: When using a wired headset, use only Zebra wired headsets with a PTT button.

Figure 7 PTT Button

Applications

1 PTT button

58

RxLogger

RxLogger is a comprehensive diagnostic tool that provides application and system metrics, and diagnoses
device and application issues. RxLogger logs the following information: CPU load, memory load, memory
snapshots, battery consumption, power states, wireless logging, cellular logging, TCP dumps, Bluetooth
logging, GPS logging, logcat, FTP push/pull, ANR dumps, etc. All generated logs and files are saved onto
flash storage on the device (internal or external).

RxLogger Configuration

RxLogger is built with an extensible plug-in architecture and comes packaged with a number of plug-ins
already built-in. For information on configuring RxLogger, refer to techdocs.zebra.com/rxlogger/

To open the configuration screen, from the RxLogger home screen touch Settings.

Configuration File

RxLogger configuration can be set using an XML file. The config.xml configuration file is located on the
microSD card in the
connection. Edit the configuration file and then replace the XML file on the device. There is no need to stop

and restart the RxLogger service since the file change is automatically detected.

Applications

.

RxLogger\config folder. Copy the file from the device to a host computer using a USB

Enabling Logging

To enable logging:

1. Swipe the screen up and select .

2. Touch Start.

3. Touch the Home button.

Disabling Logging

To disable logging:

1. Swipe the screen up and select .

2. Touch Stop.

3. Touch the Home button.

Extracting Log Files

1. Connect the device to a host computer using an USB connection.

2. Using a file explorer, navigate to the RxLogger folder.

3. Copy the file from the device to the host computer.

4. Disconnect the device from the host computer.

Backing Up

RxLogger Utility allows the user to make a zip file of the RxLogger folder in the device, which by default
contains all the RxLogger logs stored in the device.

59

To save the backup data, touch > BackupNow.

RxLogger Utility

RxLogger Utility is a data monitoring application for viewing logs in the device while RxLogger is running.
Logs and RxLogger Utility features are accessed using Main Chat Head.

Initiating the Main Chat Head

To initiate the Main Chat Head:

1. Open RxLogger.

2. Touch > Toggle Chat Head. The Main Chat Head icon appears on the screen.

3. Touch and drag the Main Chat head icon to move it around the screen.

Removing the Main Chat Head

To remove the Main Chat Head icon:

1. Touch and drag the icon. A circle with an X appears.

Applications

2. Move the icon over the circle and then release.

Viewing Logs

To view logs:

1. Touch the Main Chat Head icon. The RxLogger Utility screen appears.

2. Touch a log to open it. The user can open many logs with each displaying a new sub Chat Head.

3. If necessary, scroll left or right to view additional Sub Chat Head icons.

4. Touch a Sub Chat Head to display the log contents.

Removing a Sub Chat Head Icon

To remove a sub chat Head icon, press and hold the icon until it disappears.

Backing Up In Overlay View

RxLogger Utility allows the user to make a zip file of the RxLogger folder in the device, which by default
contains all the RxLogger logs stored in the device.

The Backup icon is always available in Overlay View.

1. Touch . The Backup dialog box appears.

2. Touch Yes to create the back up.

Sound Recorder

Use Sound Recorder to record audio messages.

Recordings are saved on the microSD card (if installed) or the internal storage, and are available in the
Music application (AOSP devices) or the Play Music application (GMS devices).

Touch to open options menu.

60

Applications

• File type - Select the file type for the recording file.

• AMR

• 3GPP

• AAC

• WAV

• AMR-WB

• AMR-WB-3GPP.

• Storage location - Select the location for the recording file.

• Phone storage

• SD card

61

Data Capture

The device supports data capture using:

• Internal linear imager

• Integrated camera

• RS507/RS507x Hands-free imager

• RS5100 Bluetooth Ring Scanner

• RS6000 Bluetooth Ring Scanner

Imaging

The imager uses imaging technology to take a picture of a barcode, stores the resulting image in its
memory, and executes state-of-the-art software decoding algorithms to extract the bar code data from the
image. With a 2D imager, the device has the following features:

• Omnidirectional reading of a variety of bar code symbologies, including the most popular linear, postal,
PDF417, Digimarc, and 2D matrix code types.

• Advanced intuitive laser aiming cross-hair and dot aiming for easy point-and-shoot operation.

Digital Camera

NOTE: The integrated camera is intended for light-duty barcode scanning. For heavy-duty scanning, 100

or more scans per day, use the 2D imager.

The device with an integrated camera based barcode scanning solution has the following features:

• Omnidirectional reading of a variety of barcode symbologies, including the most popular linear, postal,
QR, PDF417, Digimarc, and 2D matrix code types.

• Cross-hair reticle for easy point-and-shoot operation.

• Picklist mode to decode a particular barcode from many in the field of view.

The solution uses the advanced camera technology to take a digital picture of a barcode, and executes
state-of-the-art software decoding algorithms to extract the data from the image.

On camera only devices without an internal scan engine, the back camera is used for barcode scanning.
When the front camera is used by an app, such as for indoor locationing, the back camera becomes
disabled and cannot be used for barcode scanning.

62

Linear Imager

The device with an integrated linear imager has the following features:

• Reading a variety of bar code symbologies, including the most popular 1-D code types.

• Intuitive aiming for easy point-and-shoot operation.

The imager uses imaging technology to take a picture of a bar code, stores the resulting image in its
memory, and executes state-of-the-art software decoding algorithms to extract the bar code data from the
image.

Operational Modes

The device with an integrated imager supports two modes of operation, listed below. Activate each mode
by pressing the Scan button.

• Decode Mode: In this mode, the device attempts to locate and decode enabled barcodes within its field
of view. The imager remains in this mode as long as the user holds the scan button, or until it decodes
a barcode.

NOTE: To enable Pick List Mode, configure in DataWedge or set in an application using a API command.

Data Capture

• Pick List Mode: This mode allows the user to selectively decode a barcode when more than one
barcode is in the device’s field of view. To accomplish this, move the aiming crosshair or dot over the
required barcode to decode only this barcode. This feature is ideal for pick lists containing multiple
barcodes and manufacturing or transport labels containing more than one barcode type (either 1D or
2D).

NOTE: To enable Basic MultiBarcode Mode, configure in DataWedge or set in an application using a API
command.

• Basic MultiBarcode Mode: In this mode, the device attempts to locate and decode a specific number
of unique barcodes within its field of view. The device remains in this mode as long as the user holds

the scan button, or until it decodes all the barcodes. Available on integrated SE4100 imagers only.

• The device attempts to scan the programmed number of unique barcodes (from 2 through 10).

• If there are duplicate barcodes (same symbology type and data), only one of the duplicate barcodes

is decoded and the remainder are ignored. If the label has two duplicate barcodes plus another two
different barcodes, a maximum of three barcodes will be decoded from that label; one will be
ignored as a duplicate.

• Barcodes can be of multiple symbology types and still be acquired together. For example, if the

specified quantity for a Basic MultiBarcode scan is four, two barcodes can be symbology type Code
128 and the other two can be symbology type Code 39.

• If the specified number of unique barcodes is not initially in view of the device, the device will not

decode any data until the device is moved to capture the additional barcode(s) or time out occurs. If
the device field of view contains a number of barcodes greater than the specified quantity, the
device randomly decodes barcode(s) until the specified number of unique barcodes is reached. For
example, if the count is set to two and eight barcodes are in the field of view, the device decodes the
first two unique barcodes it sees, returning the data in random order.

• Basic MultiBarcode Mode does not support concatenated barcodes.

63

Data Capture

RS507/RS507x Hands-Free Imager

The RS507 and RS507x Hands-free Imagers are wearable barcode scan solutions for both 1D and 2D bar
code symbologies. The scanner supports Bluetooth Human Interface Device (HID) connection to the
device.

Refer to the RS507/RS507x Hands-free Imager Product Reference Guide for more information.

RS5100 Ring Scanner

The RS5100 Ring Scanner is a wearable barcode scan solution for both 1D and 2D bar code symbologies.
The scanner supports Bluetooth Human Interface Device (HID) connection to the device.

Refer to the RS5100 Ring Scanner Product Reference Guide for more information.

RS6000 Bluetooth Ring Scanner

The RS6000 Bluetooth Ring Scanner is a wearable bar code scan solution for both 1D and 2D bar code
symbologies.

Refer to the RS6000 Bluetooth Ring Scanner Product Reference Guide for more information.

64

Scanning Considerations

Typically, scanning is a simple matter of aim, scan, and decode, with a few quick trial efforts to master it.
However, consider the following to optimize scanning performance:

• Range: Scanners decode best over a particular working range — minimum and maximum distances
from the barcode. This range varies according to barcode density and scanning device optics. Scan
within range for quick and constant decodes; scanning too close or too far away prevents decodes.
Move the scanner closer and further away to find the right working range for the barcodes being
scanned.

• Angle: Scanning angle is important for quick decodes. When the illumination/flash reflects directly back
into the imager, the specular reflection can blind/saturate the imager. To avoid this, scan the barcode
so that the beam does not bounce directly back. Do not scan at too sharp an angle; the scanner needs
to collect scattered reflections from the scan to make a successful decode. Practice quickly shows what
tolerances to work within.

• Hold the device farther away for larger symbols.

• Move the device closer for symbols with bars that are close together.

NOTE: Scanning procedures depend on the app and device configuration. An app may use different

scanning procedures from the one listed above.

Data Capture

Scanning with Internal Imager

To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows
the user to enable the imager, decode the barcode data, and display the barcode content.

To scan with the internal imager:

1. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).

2. Point the exit window on the top of the device at a barcode.

3. Press and hold the scan button.

The green aiming dot with white illumination turns on to assist in aiming.

NOTE: When the device is in Picklist mode, the imager does not decode the barcode until the crosshair or
aiming dot touches the barcode.

65

Data Capture

4. Ensure the barcode is within the area formed by the white illumination. The green aiming dot increases
visibility in bright lighting conditions.

Figure 8 Aiming Pattern

Figure 9 Pick List Mode with Multiple Barcodes

5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was

decoded successfully.

6. Release the scan button.

NOTE: Imager decoding usually occurs instantaneously. The device repeats the steps required to take a

digital picture (image) of a poor or difficult barcode as long as the scan button remains pressed.

7. The barcode content data displays in the text field.

Scanning with Internal Camera

NOTE: The integrated camera is intended for light-duty barcode scanning. For heavy-duty scanning, 100

or more scans per day, use the 2D imager.

To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows
the user to enable the imager, decode the barcode data, and display the barcode content.

When capturing barcode data in poor lighting, turn on Illumination mode in the DataWedge application.

To scan with the internal camera:

1. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).

2. Point the camera exit window on the back of the device at a barcode.

66

Data Capture

3.

Press and hold the scan button. By default, a preview window appears on the screen.

4. If Picklist mode is enabled, move the device until the bar code is centered under the red target on the

screen.

5. Move the device until the barcode is visible on the screen.

6. The Decode LED lights green, a beep sounds and the device vibrates, by default, to indicate the bar

code was decoded successfully.

7. The captured data appears in the text field.

Scanning with RS6000 Bluetooth Ring Scanner

To read a barcode, a scan-enabled app is required. Devices that contain the Zebra DataWedge app allows
you to enable the scanner to decode barcode data and display the barcode content.

To scan with the RS6000:

1. Pair the RS6000 with the device. See Pairing Using Bluetooth Human Interface Device for more

information.

2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).

67

Data Capture

Press and hold the trigger.

3.

The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed
by the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.

The RS6000 LEDs light green and a beep sounds to indicate the barcode was decoded successfully.
When the RS6000 is in Pick List mode, the RS6000 does not decode the barcode until the center of the
crosshair touches the barcode.

4. The captured data appears in the text field.

68

Data Capture

Scanning with RS5100 Ring Scanner

To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows
you to enable the scanner to decode barcode data and display the barcode content.

To scan with the RS5100:

1. Pair the RS5100 with the device. See Pairing Using Simple Serial Interface or
Human Interface Device

2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).

3. Point the RS5100 at a barcode.

4. Press and hold the trigger.

The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed
by the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.

for more information.

Pairing Using Bluetooth

The RS5100 LEDs light green and a beep sounds to indicate the barcode was decoded successfully.
When the RS5100 is in Pick List mode, the RS5100 does not decode the barcode until the center of the
crosshair touches the barcode.

69

Data Capture

5. The captured data appears in the text field.

Scanning with RS507/RS507X Hands-Free Imager

To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows
you to enable the scanner to decode barcode data and display the barcode content.

To scan with the RS507/RS507X:

1. Pair the RS507/RS507X with the device. See Pairing Using Simple Serial Interface or Pairing Using

Bluetooth Human Interface Device

for more information.

2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).

3. Point the RS507/RS507X at a barcode.

4. Press and hold the trigger.

The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed
by the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.

The RS507/RS507X LEDs light green and a beep sounds to indicate the barcode was decoded
successfully. When the RS507/RS507X is in Pick List mode, the RS507/RS507X does not decode the
barcode until the center of the crosshair touches the barcode.

70

Data Capture

The captured data appears in the text field.

5.

71

Data Capture

1

Pairing the Bluetooth Ring Scanner

To connect the RS507/RS507X, RS5100, or RS6000 Bluetooth Ring Scanner to the device, use one of the
following methods:

• Near Field Communication (NFC) (RS5100 and RS6000 only)

• Simple Serial Interface (SSI)

• Bluetooth Human Interface Device (HID) Mode

NOTE: When establishing a connection, a pairing confirmation prompt may appear on devices without a

Mobility DNA Enterprise License.

Pairing Using Near Field Communication

The device provides the ability to pair the RS5100 or RS6000 using NFC.

NOTE: RS5100 and RS6000 Only.

To pair using NFC:

1. Ensure that the RS5100 or RS6000 is in SSI mode. Refer to the RS5100 or RS6000 User Guide for

more information.

2. Ensure that NFC is enabled on the device.

3. Align the NFC icon on the RS6000 with the NFC antenna on the device.

The RS5100 or RS6000 Status LED blinks blue indicating that the RS5100 or RS6000 is attempting to
establish connection with the device. When connection is established, the Status LED turns off and the
RS5100 or RS6000 emits a single string of low/high beeps.

A notification appears on the device screen and the icon appears in the Status bar.

1 NFC antenna

72

Data Capture

1

Pairing in HID Mode Using Near Field Communication

The device provides the ability to pair the RS5100 or RS6000 in HID mode using NFC.

NOTE: RS5100 or RS6000 Only.

To pair in HID mode using NFC:

1. Ensure that NFC is enabled on the device.

2. Ensure that Bluetooth is enabled on the device.

3. Place the RS5100 or RS6000 in Human Interface Device (HID) mode. If the RS5100 or RS6000 is

already in HID mode, skip to step 4.

a. Remove the battery from the RS5100 or RS6000.

b. Press and hold the Restore key.

c. Install the battery onto the RS5100 or RS6000.

d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash

green.

e. Scan the barcode below to place the RS5100 or RS6000 in HID mode.

4. Remove the battery from the RS5100 or RS6000.

5. Re-install the battery into the RS5100 or RS6000.

6. Align the NFC icon on the RS5100 or RS6000 with the NFC antenna on the device.

The RS5100 or RS6000 Status LED blinks blue indicating that the RS5100 or RS6000 is attempting to
establish connection with the device. When connection is established, the Status LED turns off and the
RS6000 emits a single string of low/high beeps.

A notification appears on the device screen and the icon appears in the Status bar.

1 NFC antenna

73

Data Capture

Pairing Using Simple Serial Interface

To pair the Bluetooth Scanner with the device using SSI.

1. Swipe up from the bottom of the Home screen and touch .

2. Using the Bluetooth Scanner, scan the barcode on the screen.

The Ring Scanner emits a string of high/low/high/low beeps. The Scan LED flashes green indicating
that the Ring Scanner is attempting to establish connection with the device. When connection is
established, the Scan LED turns off and the Ring Scanner emits one string of low/high beeps.

A notification appears on the Notification panel and the icon appears in the Status bar.

Pairing Using Bluetooth Human Interface Device

To pair the Ring Scanner with the device using Human Interface Device (HID):

1. Ensure that Bluetooth is enabled on both devices.

2. Ensure that the Bluetooth device to discover is in discoverable mode.

3. Ensure that the two devices are within 10 meters (32.8 feet) of one another.

4. Place the Ring Scanner in HID mode. If the Ring Scanner is already in HID mode, skip to step 5.

a. Remove the battery from the Ring Scanner.

b. Press and hold the Restore key.

c. Install the battery onto the Ring Scanner.

d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash

green.

e. Scan the barcode below to place the Ring Scanner in HID mode.

74

Data Capture

Figure 10 RS507 Bluetooth HID Barcode

Figure 11 RS6000 Bluetooth HID Barcode

5. Remove the battery from the Ring Scanner.

6. Re-install the battery into the Ring Scanner.

7. Go to Settings.

8. Touch Bluetooth.

9. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area

and displays them under Available devices.

10. Scroll through the list and select Ring Scanner.

The device connects to the Ring Scanner and Connected appears below the device name. The
Bluetooth device is added to the Paired devices list and a trusted (“paired”) connection is established.

A notification appears on Notification panel and the icon appears in the Status bar.

DataWedge

DataWedge is a utility that adds advanced barcode scanning capability to any application without writing
code. It runs in the background and handles the interface to built-in barcode scanners. The captured
barcode data is converted to keystrokes and sent to the target application as if it was typed on the
keypad.DataWedge allows any app on the device to get data from input sources such as a barcode
scanner, MSR, RFID, voice, or serial port and manipulate the data based on options or rules.

Configure DataWedge to:

• Provide data capture services from any app.

• Use a particular scanner, reader or other peripheral device.

• Properly format and transmit data to a specific app.

To configure DataWedge refer to techdocs.zebra.com/datawedge/

Enabling DataWedge

Datawedge is enabled by default on this device. Re-enable DataWedge on the device from the
DataWedge app.

.

1. Swipe up from the bottom of the Home screen and touch .

2. Touch > Settings.

3. Touch the DataWedge enabled checkbox. A blue checkmark appears in the checkbox indicating that

DataWedge is enabled.

4. Touch the Home button.

75

Disabling DataWedge

1. Touch .

2. Touch Settings.

3. Touch DataWedge enabled.

The blue check disappears from the checkbox indicating that DataWedge is disabled.

Supported Decoders

NOTE: DataWedge supports the decoders listed below but not all are validated on this device.

Table 14 Supported Decoders

Data Capture

Decoders

Camera

Australian Postal O O O O O

Aztec X X X X X

Canadian Postal O -- O O --

Chinese 2 of 5 O O O O O

Codabar X X X X X

Code 11 O O O O O

Code 128 X X X X X

Code 39 X X X X X

Code 93 O X O O O

Composite AB O O O O O

Composite C O O O O O

Discrete 2 of 5 O O O O O

Datamatrix X X X X X

Dutch Postal O -- O O O

DotCode X O O O O

EAN13 X X X X X

SE4100

Internal Imager

RS5100

RS6000

RS507/RS507X

76

Data Capture

Table 14 Supported Decoders (Continued)

Decoders

Camera

EAN8 X X X X X

Grid Matrix O O O O O

GS1 DataBar X X X X X

GS1 DataBar
Expanded

GS1 DataBar Limited O X O O O

GS1 Datamatrix O O O O --

GS1 QRCode O -- O O --

HAN XIN O O O O --

Interleaved 2 of 5 O X O O O

Japanese Postal O O O O O

Korean 3 of 5 O O O O O

MAIL MARK X O X X --

Matrix 2 of 5 O O O O O

Maxicode X O X X X

MicroPDF O O O O O

MicroQR O X O O O

MSI O O O O O

PDF417 X X X X X

QR Code X X X X X

Decoder Signature O -- O O O

TLC 39 O O O O O

Trioptic 39 O O O O O

UK Postal O O O O O

UPCA X X X X X

UPCE0 X X X X X

UPCE1 O O O O O

US4state O -- O O O

X X X X X

SE4100

Internal Imager

RS5100

RS6000

RS507/RS507X

77

Data Capture

Table 14 Supported Decoders (Continued)

Decoders

Camera

US4state FICS O -- O O O

US Planet O O O O O

US Postnet O O O O O

SE4100

Internal Imager

RS5100

RS6000

RS507/RS507X

Key

X = Enabled
O = Disabled

-- = Not Supported

Touch the Back button to return to the previous screen.

78

Wireless

This section provides information on the following wireless features:

• Wireless Wide Area Network (WWAN)

• Wireless Local Area Network (WLAN)

• Bluetooth

• Cast

• Near Field Communications (NFC)

Wireless Local Area Networks

Wireless local area networks (WLANs) allow the device to communicate wirelessly inside a building.
Before using the device on a WLAN, the facility must be set up with the required hardware to run the
WLAN (sometimes known as infrastructure). The infrastructure and the device must both be properly
configured to enable this communication.

Refer to the documentation provided with the infrastructure (access points (APs), access ports, switches,
Radius servers, etc.) for instructions on how to set up the infrastructure.

Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Wireless &
networks settings configure the device to match the security scheme.

The device supports the following WLAN security options:

• Open

• Wireless Equivalent Privacy (WEP)

• Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK)

• WPA/WPA2/WPA3 Enterprise (EAP)

• Protected Extensible Authentication Protocol (PEAP) - with MSCHAPV2 and GTC authentication.

• Transport Layer Security (TLS)

• Tunneled Transport Layer Security (TTLS) - with Password Authentication Protocol (PAP),

MSCHAP and MSCHAPv2 authentication

• Password (PWD)

• Lightweight Extensible Authentication Protocol (LEAP).

The Status bar displays icons that indicate Wi-Fi network availability and Wi-Fi status.

79

NOTE: To extend the life of the battery, turn off Wi-Fi when not in use.

Connecting to a Wi-Fi Network

To connect to a Wi-Fi network:

1. Go to Settings.

2. Touch Wi-Fi to open the Wi-Fi screen. The device searches for WLANs in the area and lists them.

3. Scroll through the list and select the desired WLAN network.

4. For open networks, touch profile once or press and hold and then select Connect or for secure

networks enter the required password or other credentials then touch Connect. See the system
administrator for more information.

The device obtains a network address and other required information from the network using the
dynamic host configuration protocol (DHCP) protocol. To configure the device with a fixed internet
protocol (IP) address, see Configuring the Device to Use a Static IP Address on page 1.

5. In the Wi-Fi setting field, Connected appears indicating that the device is connected to the WLAN.

Wireless

Removing a Wi-Fi Network

To remove a remembered or connected network:

1. Go to Settings.

2. Touch Network & Internet > W-Fi.

3. Scroll down to the bottom of the list and touch Saved networks.

4. Touch the name of the network.

5. Touch FORGET.

6. Touch the Home button.

WLAN Configuration

This section provides information on configuring Wi-Fi settings.

Configuring a Secure Wi-Fi Network

1. Go to Settings.

2. Touch Network & Internet > Wi-Fi.

3. Slide the switch to the ON position.

4. The device searches for WLANs in the area and lists them on the screen.

5. Scroll through the list and select the desired WLAN network.

6. Touch the desired network. If the network security is Open, the device automatically connects to the

network. For all other network security a dialog box appears.

7. If the network security is WPA/WPA2-Personal, or WEP, enter the required password and then touch

Connect.

8. If the network security is WPA/WPA2/WPA3 Enterprise:

80

Wireless

• Touch the EAP method drop-down list and select one of the following:

• PEAP

• TLS

• TTLS

• PWD

• LEAP.

• Touch the Phase 2 authentication drop-down list and select an authentication method.

• If required, touch CA certificate and select a Certification Authority (CA) certificate. Note:

Certificates are installed using the Security settings.

• If required, touch User certificate and select a user certificate. Note: User certificates are installed

using the Security settings.

• If required, in the Identity text box, enter the username credentials.

• If desired, in the Anonymous identity text box, enter an anonymous identity username.

• If required, in the Password text box, enter the password for then given identity.

NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring

for a Proxy Server for setting connection to a proxy server and see Configuring the Device to Use a Static
IP Address for setting the device to use a static IP address.

9. Touch Connect.

10. Touch the Home button.

Manually Adding a Wi-Fi Network

Manually add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network
when out of range.

1. Go to Settings.

2. Touch Network & Internet > Wi-Fi.

3. Slide the Wi-Fi switch to the On position.

4. Scroll to the bottom of the list and select Add network.

5. In the Network name text box, enter the name of the Wi-Fi network.

6. In the Security drop-down list, set the type of security to:

• None

• WEP

• WPA/WPA2-Personal

• WPA/WPA2/WPA3-Enterprise

7. If the network security is None , touch Save.

8. If the network security is WEP, or WPA/WPA2-Personal, enter the required password and then touch

Save.

9. If the network security is WPA/WPA2/WPA3-Enterprise:

• Touch the EAP method drop-down list and select one of the following:

• PEAP

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• TLS

• TTLS

• PWD

• LEAP.

• Touch the Phase 2 authentication drop-down list and select an authentication method.

• If required, touch CA certificate and select a Certification Authority (CA) certificate. Note:

Certificates are installed using the Security settings.

• If required, touch User certificate and select a user certificate. Note: User certificates are installed

using the Security settings.

• If required, in the Identity text box, enter the username credentials.

• If desired, in the Anonymous identity text box, enter an anonymous identity username.

• If required, in the Password text box, enter the password for the given identity.

NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring

for a Proxy Server on page 1 for setting connection to a proxy server and see Configuring the Device to
Use a Static IP Address on page 1 for setting the device to use a static IP address.

10. Touch Save. To connect to the saved network, touch and hold on the saved network and select

Connect to network.

11. Touch the Home button.

Configuring for a Proxy Server

A proxy server is a server that acts as an intermediary for requests from clients seeking resources from
other servers. A client connects to the proxy server and requests some service, such as a file, connection,
web page, or other resource, available from a different server. The proxy server evaluates the request
according to its filtering rules. For example, it may filter traffic by IP address or protocol. If the request is
validated by the filter, the proxy provides the resource by connecting to the relevant server and requesting
the service on behalf of the client.

It is important for enterprise customers to be able to set up secure computing environments within their
companies, making proxy configuration essential. Proxy configuration acts as a security barrier ensuring
that the proxy server monitors all traffic between the Internet and the intranet. This is normally an integral
part of security enforcement in corporate firewalls within intranets.

1. Go to Settings.

2. Touch Network & Internet > Wi-Fi.

3. Slide the Wi-Fi switch to the On position.

4. In the network dialog box, select and touch a network.

5. Touch Advanced options.

6. Touch Proxy and select Manual.

7. In the Proxy hostname text box, enter the address of the proxy server.

8. In the Proxy port text box, enter the port number for the proxy server.

9. In the Bypass proxy for text box, enter addresses for web sites that are not required to go through the

proxy server. Use a comma “,” between addresses. Do not use spaces or carriage returns between
addresses.

10. Touch Connect.

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Touch the Home button.

11.

Configuring the Device to Use a Static IP Address

By default, the device is configured to use Dynamic Host Configuration Protocol (DHCP) to assign an
Internet protocol (IP) address when connecting to a wireless network.

1. Go to Settings.

2. Touch Network & Internet > Wi-Fi.

3. Slide the Wi-Fi switch to the On position.

4. In the network dialog box, select and touch a network.

5. Touch Advanced options.

6. Touch IP settings and select Static.

7. In the IP address text box, enter an IP address for the device.

8. If required, in the Gateway text box, enter a gateway address for the device.

9. If required, in the Network prefix length text box, enter the prefix length.

10. If required, in the DNS 1 text box, enter a Domain Name System (DNS) address.

11. If required, in the DNS 2 text box, enter a DNS address.

12. Touch Connect.

13. Touch the Home button.

Wi-Fi Preferences

Use the Wi-Fi preferences to configure advanced Wi-Fi settings. From the Wi-Fi screen scroll down to the
bottom of the screen and touch Wi-Fi preferences.

• Turn on Wi-Fi automatically - When enabled, Wi-Fi automatically turns back on when near high

quality saved networks.

• Open network notification - When enabled, notifies the user when an open network is available.

• Advanced - Touch to expand options.

• Additional settings - See Additional Settings.

• Install Certificates – Touch to install certificates.

• Network rating provider - Disabled (AOSP devices). To help determine what constitutes a good

Wi-Fi network, Android supports external Network rating providers that provide information about
the quality of open Wi-Fi networks. Select one of the providers listed or None. If none are available
or selected, the Connect to open networks feature is disabled.

• Wi-Fi Direct - Displays a list of devices available for a direct Wi-Fi connection.

• MAC address - Displays the Media Access Control (MAC) address of the device when connecting

to Wi-Fi networks.

• IP address - Displays the IP address of the device when connecting to Wi-Fi networks.

Additional Wi-Fi Settings

NOTE: Additional Wi-Fi settings are for the device, not for a specific wireless network.

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Use the Additional Settings to configure additional Wi-Fi settings. To view the additional Wi-Fi settings,
scroll to the bottom of the Wi-Fi screen and touch Wi-Fi Preferences > Advanced > Additional settings.

• Regulatory

• Country Selection - Displays the acquired country code if 802.11d is enabled, else it displays the

currently selected country code.

• Region code - Displays the current region code.

• Band and Channel Selection

• Wi-Fi frequency band - Set the frequency band to: Auto (default), 5 GHz only or 2.4 GHz only.

• Available channels (2.4 GHz) - Touch to display the Available channels menu. Select specific

channels and touch OK.

• Available channels (5 GHz) - Touch to display the Available channels menu. Select specific
channels and touch OK.

• Logging

• Advanced Logging – Touch to enable advanced logging or change the log directory.

• Wireless logs - Use to capture Wi-Fi log files.

• Fusion Logger - Touch to open the Fusion Logger application. This application maintains a

history of high level WLAN events which helps to understand the status of connectivity.

• About

• Version - Displays the current Fusion information.

Wi-Fi Direct

Wi-Fi Direct devices can connect to each other without having to go through an access point. Wi-Fi Direct
devices establish their own ad-hoc network when required, letting you see which devices are available and
choose which one you want to connect to.

1. Go to Settings.

2. Touch Wi-Fi > Wi-Fi preferences > Advanced > Wi-Fi Direct. The device begins searching for

another Wi-Fi Direct device.

3. Under Peer devices, touch the other device name.

4. On the other device, select Accept.

Connected appears on the device. On both devices, in their respective Wi-Fi Direct screens, the other

device name appears in the list.

• Fusion Status - Touch to display live status of WLAN state. Also provides information about the

device and connected profile.

Wireless Wide Area Networks

NOTE: EC55 only.

Use Wireless wide area networks (WWANs) to access data over a cellular network. This section provides
information on:

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• Sharing a data connection

• Monitoring data usage

• Changing Cellular Network settings

Sharing the Mobile Data Connection

The Tethering & Portable Hotspot settings allows sharing the mobile data connection with a single
computer via USB tethering or Bluetooth tethering. Share the data connection with up to eight devices at
once, by turning it into a portable Wi-Fi hotspot. While the device is sharing its data connection, an icon
displays at the top of the screen and a corresponding message appears in the notification list.

Enabling USB Tethering

NOTE: USB tethering is not supported on computers running Mac OS. If the computer is running Windows

or a recent version of Linux (such as Ubuntu), follow these instructions without any special preparation. If
running a version of Windows that precedes Windows 7, or some other operating system, you may need to
prepare the computer to establish a network connection via USB.

1. Connect the device to a host computer with the USB cable.

2. The notification Charging this device via USB appears in the Notifications panel.

3. Go to Settings.

4. Touch Network & Internet.

5. Touch Hotspot & tethering.

6. Touch the USB tethering switch to enable.

The host computer is now sharing the device’s data connection.

To stop sharing the data connection, touch the USB tethering switch again or disconnect the USB cable.

Enabling Bluetooth Tethering

Use Bluetooth tethering to share the data connection with a host computer.

Configure the host computer to obtain its network connection using Bluetooth. For more information, see
the host computer’s documentation.

1. Pair the device with the host computer.

2. Go to Settings.

3. Touch Networking & Internet.

4. Touch Hotspot & tethering.

5. Touch the Bluetooth tethering switch to enable.

The host computer is now sharing the device’s data connection.

To stop sharing the data connection, touch the Bluetooth tethering switch again.

Enabling Wi-Fi Hotspot

To enable the Wi-Fi Hotspot:

1. Go to Settings.

2. Touch Network & Internet.

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Touch Hotspot & tethering.

3.

4. Touch Wi-Fi hotspot.

5. Toggle the switch to enable.

After a moment, the device starts broadcasting its Wi-Fi network name (SSID). Connect to it with up to
eight computers or other devices. The Hotspot icon appears in the Status bar.

To stop sharing the data connection, touch the toggle switch again.

Configuring the Wi-Fi Hotspot

1. Go to Settings.

2. Touch Network & Internet.

3. Touch Hotspot & tethering.

4. Touch Wi-Fi hotspot.

5. In the Hotspot name text field, edit the name for the hotspot.

6. Touch Security and select a security method from the drop-down list.

• WPA2-Personal

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• None - If None is selected in the Security option, a password is not required.

7. Touch Advanced.

8. If desired, touch Turn off hotspot automatically to turn off Wi-Fi Hotspot when no devices are

9. In the AP Band drop-down list, select 2.4 GHz Band or 5.0 GHz Band.

Data Usage

Data usage refers to the amount of data uploaded or downloaded by the device during a given period.
Depending on the wireless plan, you may be charged additional fees when your data usage exceeds your
plan's limit.

To monitor your data usage:

1. Go to Settings.

2. Touch Network & internet > Mobile network > Data usage.

CAUTION: The usage displayed on the data usage settings screen is measured by your device. Your

carrier's data usage accounting may differ. Usage in excess of your carrier plan's data limits can result in
steep overage charges. The feature described here can help you track your usage, but is not guaranteed
to prevent additional charges.

a. Touch Hotspot password.

b. Enter a password.

c. Touch OK.

connected.

Data usage settings allow:

• Enable Data Saver.

• Set the data usage warning level.

• Set a data usage limit.

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• View or restrict data usage by app.

• Identify mobile hotspots and restrict background downloads that may result in extra charges.

By default, the data usage settings screen displays the mobile data settings. That is, the data network or
networks provided by your carrier.

Setting Data Usage Warning

To set a warning alert when the device has used a certain amount of mobile data:

1. Go to Settings.

2. Touch Network & internet > Mobile network > Data usage > .

3. If necessary, touch Set data warning to enable it.

4. Touch Data warning.

5. Enter a number. To switch between megabytes (MB) and gigabytes (GB), touch the down arrow.

6. Touch SET.

When the usage reaches the set level, a notification appears.

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Setting Data Limit

1. Go to Settings.

2. Touch Network & internet > Mobile network > Data usage > .

3. Touch Set data limit.

4. Touch OK.

5. Touch Data limit.

6. Enter a number. To switch between megabytes (MB) and gigabytes (GB), touch the down arrow.

7. Touch Set.

When the limit is reached, data automatically turns off and a notification appears.

Cellular Network Settings

Cellular network settings applies to WWAN devices only.

Data When Roaming

Roaming is disabled by default to prevent the device from transmitting data over other carriers’ mobile
networks when leaving an area that is covered by the carrier’s networks. This is useful for controlling
expenses if the service plan does not include data roaming.

Enabling Data on GSM Devices

1. Go to Settings.

2. Touch Network & Internet > Mobile network.

3. Touch Roaming.

The switch moves to the on position.

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Setting Preferred Network Type

Change the network operating mode.

1. Go to Settings.

2. In the Preferred network type dialog box, select a mode to set as default:

• Automatic (LWG)

• LTE only

• 3G Only

• 2G Only

Using Search for MicroCell

A MicroCell acts like a mini cell tower in a building or residence and connects to an existing broadband
Internet service. It improves cell signal performance for voice calls, texts, and cellular data applications like
picture messaging and Web surfing.

1. Go to Settings.

2. Touch Network & Internet > Mobile network.

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3. Touch Search for MicroCell.

Configuring the Access Point Name

NOTE: Many service provider Access Point Name (APN) data are pre-configured in the device. The APN

information for all other service provides must be obtained from the wireless service provider.

To use the data on a network, configure the APN information.

1. Go to Settings.

2. Touch Network & Internet > Mobile network > Advanced.

3. Touch Access Point Names.

4. Touch an APN name in the list to edit an existing APN or touch to create a new APN.

5. Touch each APN setting and enter the appropriate data obtained from the wireless service provider.

6. When finished, touch > Save.

7. Touch the radio button next to the APN name to start using it.

8. Touch the Home button.

Locking the SIM Card

Locking the SIM card requires the user to enter a PIN every time the device is turned on. If the correct PIN
is not entered, only emergency calls can be made.

1. Go to Settings.

2. Touch Security > SIM card lock.

3. Touch Lock SIM card.

4. Enter the PIN associated with the card. Touch OK.

5. Reset the device.

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Bluetooth

Bluetooth devices can communicate without wires, using frequency-hopping spread spectrum (FHSS)
radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM)
band (802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 m (32.8 ft))
communication and low power consumption.

Devices with Bluetooth capabilities can exchange information (for example, files, appointments, and tasks)
with other Bluetooth enabled devices such as printers, access points, and other mobile devices.

The device supports Bluetooth Low Energy. Bluetooth Low Energy is targeted at applications in the
healthcare, fitness, security, and home entertainment industries. It provides reduced power consumption
and cost while maintaining standard Bluetooth range.

Adaptive Frequency Hopping

Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used
with Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH
to work. There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections
and discoveries during critical 802.11b communications. AFH for Bluetooth consists of four main sections:

• Channel Classification - A method of detecting an interference on a channel-by-channel basis, or
pre-defined channel mask.

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Security

• Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth

network.

• Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping
channels.

• Channel Maintenance - A method for periodically re-evaluating the channels.

When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate
channels. AFH coexistence allows enterprise devices to operate in any infrastructure.

The Bluetooth radio in this device operates as a Class 2 device power class. The maximum output power
is 2.5 mW and the expected range is 10 m (32.8 ft). A definition of ranges based on power class is difficult
to obtain due to power and device differences, and whether in open space or closed office space.

NOTE: It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b
operation is required.

The current Bluetooth specification defines security at the link level. Application-level security is not
specified. This allows application developers to define security mechanisms tailored to their specific need.
Link-level security occurs between devices, not users, while application-level security can be implemented
on a per-user basis. The Bluetooth specification defines security algorithms and procedures required to
authenticate devices, and if needed, encrypt the data flowing on the link between the devices. Device
authentication is a mandatory feature of Bluetooth while link encryption is optional.

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Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the
devices and create a link key for them. Entering a common personal identification number (PIN) in the
devices being paired generates the initialization key. The PIN is never sent over the air. By default, the
Bluetooth stack responds with no key when a key is requested (it is up to user to respond to the key
request event). Authentication of Bluetooth devices is based-upon a challenge-response transaction.
Bluetooth allows for a PIN or passkey used to create other 128-bit keys used for security and encryption.
The encryption key is derived from the link key used to authenticate the pairing devices. Also worthy of
note is the limited range and fast frequency hopping of the Bluetooth radios that makes long-distance
eavesdropping difficult.

Recommendations are:

• Perform pairing in a secure environment

• Keep PIN codes private and do not store the PIN codes in the device

• Implement application-level security.

Bluetooth Profiles

The device supports the Bluetooth services listed.

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Table 15 Bluetooth Profiles

Profile Description

Service Discovery Protocol
(SDP)

Serial Port Profile (SPP) Allows use of RFCOMM protocol to emulate serial cable

Object Push Profile (OPP) Allows the device to push and pull objects to and from a push

Advanced Audio Distribution
Profile (A2DP)

Audio/Video Remote Control
Profile (AVRCP)

Personal Area Network (PAN) Allows the use of Bluetooth Network Encapsulation Protocol to

Human Interface Device Profile
(HID)

Headset Profile (HSP) Allows a hands-free device, such as a Bluetooth headset, to place

Hands-Free Profile (HFP) Allows car hands-free kits to communicate with the device in the

Phone Book Access Profile
(PBAP)

Handles the search for known and specific services as well as
general services.

connection between two Bluetooth peer devices. For example,
connecting the device to a printer.

server.

Allows the device to stream stereo-quality audio to a wireless
headset or wireless stereo speakers.

Allows the device to control A/V equipment to which a user has
access. It may be used in concert with A2DP.

provide L3 networking capabilities over a Bluetooth link. Only
PANU role is supported.

Allows Bluetooth keyboards, pointing devices, gaming devices and
remote monitoring devices to connect to the device.

and receive calls on the device.

car.

Allows exchange of Phone Book Objects between a car kit and a
mobile device to allow the car kit to display the name of the
incoming caller; allow the car kit to download the phone book so
you can initiate a call from the car display.

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Table 15 Bluetooth Profiles (Continued)

Profile Description

Out of Band (OOB) Allows exchange of information used in the pairing process. Pairing

Symbol Serial Interface (SSI) Allows for communication with Bluetooth Imager.

Generic Attribute Profile (GATT) Provides profile discovery and description services for Bluetooth

Dial Up Networking (DUN) Provides a standard to access the Internet and other dial-up

Generic Access Profile (GAP) Use for device discovery and authentication.

OBject EXchange (OBEX) Facilitates the exchange of binary objects between devices.

Bluetooth Power States

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is completed using the Bluetooth radio, but requires information
from the OOB mechanism. Using OOB with NFC enables pairing
when devices simply get close, rather than requiring a lengthy
discovery process.

Low Energy protocol. It defines how attributes are grouped
together into sets to form services.

services over Bluetooth.

The Bluetooth radio is off by default.

• Suspend - When the device goes into suspend mode, the Bluetooth radio stays on.

• Airplane Mode - When the device is placed in Airplane Mode, the Bluetooth radio turns off. When

Airplane mode is disabled, the Bluetooth radio returns to the prior state. When in Airplane Mode, the
Bluetooth radio can be turned back on if desired.

Bluetooth Radio Power

Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (for example, an
airplane). When the radio is off, other Bluetooth devices cannot see or connect to the device. Turn on the
Bluetooth radio to exchange information with other Bluetooth devices (within range). Communicate only
with Bluetooth radios in close proximity.

NOTE: To achieve the best battery life, turn off radios when not in use.

Enabling Bluetooth

1. Swipe down from the Status bar to open the Notification panel.

2. Touch to turn Bluetooth on.

3. Touch the Home button.

Disabling Bluetooth

1. Swipe down from the Status bar to open the Notification panel.

2. Touch to turn Bluetooth off.

3. Touch the Home button.

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Discovering Bluetooth Device(s)

The device can receive information from discovered devices without pairing. However, once paired, the
device and a paired device exchange information automatically when the Bluetooth radio is on.

1. Ensure that Bluetooth is enabled on both devices.

2. Ensure that the Bluetooth device to discover is in discoverable mode.

3. Ensure that the two devices are within 10 meters (32.8 feet) of one another.

4. Swipe down from the Status bar to open the Quick Access panel.

5. Touch and hold Bluetooth.

6. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area

and displays them under Available devices.

7. Scroll through the list and select a device. The Bluetooth pairing request dialog box appears.

8. Touch Pair on both devices.

9. The Bluetooth device is added to the Paired devices list and a trusted (“paired”) connection is

established.

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Changing the Bluetooth Name

By default, the device has a generic Bluetooth name that is visible to other devices when connected.

1. Go to Settings.

2. Touch Connected devices > Connection preferences > Bluetooth.

3. If Bluetooth is not on, move the switch to turn Bluetooth on.

4. Touch Device name.

5. Enter a name and touch RENAME.

6. Touch the Home button.

Connecting to a Bluetooth Device

Once paired, connect to a Bluetooth device.

1. Go to Settings.

2. Touch Connected devices > Connection preferences > Bluetooth.

3. In the list, touch the unconnected Bluetooth device.

When connected, Connected appears below the device name.

Selecting Profiles on the Bluetooth Device

Some Bluetooth devices have multiple profiles.

1. Go to Settings.

2. Touch Connected devices > Connection preferences > Bluetooth.

3. In the Paired Devices list, touch next to the device name.

4. Turn on or off a profile to allow the device to use that profile.

5. Touch the Home button.

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Unpairing a Bluetooth Device

Unpairing a Bluetooth device erases all pairing information.

1. Go to Settings.

2. Touch Connected devices > Connection preferences > Bluetooth.

3. In the Paired Devices list, touch next to the device name.

4. Touch FORGET.

5. Touch the Home button.

Cast

Use Cast to mirror the device screen on a Miracast enabled wireless display.

1. Go to Settings.

2. Touch Connected devices > Connection preferences > Cast.

3. Touch > Enable wireless display.

The device searches for nearby Miracast devices and lists them.

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4. Touch a device to begin casting.

5. Touch the Home button.

Near Field Communications

NFC/HF RFID is a short-range wireless connectivity technology standard that enables secure transaction
between a reader and a contactless smartcard. The technology is based on ISO/IEC 14443 type A and B
(proximity) ISO/IEC 15693 (vicinity) standards, using the HF 13.56 MHz unlicensed band.

The device supports the following operating modes:

• Reader mode

• Peer-to-Peer communication

• Card Emulation mode.

Using NFC, the device can:

• Read contactless cards such as contactless tickets, ID cards and ePassport.

• Read and write information to contactless cards such as SmartPosters and tickets, as well as devices

with NFC interface such as vending machines.

• Read information from supported medical sensors.

• Pair with supported Bluetooth devices such as printers , ring scanners (ex. RS6000), and headsets (ex.

HS3100).

• Exchange data with another NFC device.

• Emulate contactless card such as payment,ticket, or SmartPoster.

The device NFC antenna is positioned to read NFC cards from the top of the device while the device is
being held.

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Reading NFC Cards

1

Read contactless cards using NFC.

Figure 12 Reading Cards

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1. Launch an NFC enabled application.

2. Hold device as shown.

3. Move the device close to the NFC card until it detects the card.

4. Hold the card steadily until the transaction is complete (usually indicated by the application).

1 NFC Antenna

Enterprise NFC Settings

Improve NFC performance or increase battery life by selecting which NFC features to use on the device.

• Card Detection Mode - Select a card detection mode.

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• Low - Increases battery life by lowering the NFC detection speed.

• Hybrid - Provides a balance between NFC detection speed and battery life (default).

• Standard - Provides the best NFC detection speed, but reduces battery life.

• Supported Card Technology - Select an option to detect only one NFC tag type, increasing battery

life, but reducing detection speed.

• All (Default) - Detects all NFC tag types. This provides the best detection speed, but reduces

battery life.

• ISO 14443 Type A/B

• FeliCa

• ISO15693

• Other NFC settings available with Zebra administrator tools (CSP) - Allows configuration of

additional Enterprise NFC Settings through staging tools and Mobile Device Management (MDM)
solutions with an MX version that supports the Enterprise NFC Settings Configuration Service Provider
(CSP). For more information on using the Enterprise NFC Settings CSP, refer to: techdocs.zebra.com

.

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Calls

NOTE: This section applies to WWAN devices only.

Make a phone call from the Phone app, the Contacts app, or other apps or widgets that display contact
information.

Emergency Calling

The service provider programs one or more emergency phone numbers, such as 911 or 999, that the user
can call under any circumstances, even when the phone is locked, a SIM card is not inserted or the phone
is not activated. The service provider can program additional emergency numbers into the SIM card.
However, the SIM card must be inserted in the device in order to use the numbers stored on it. See the
service provider for additional information.

Emergency numbers vary by country. The phone’s pre-programmed emergency number(s) may not work
in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or
interference issues.

Audio Modes

The device offers three audio modes for use during phone calls.

• Handset Mode - Switch audio to the receiver at the top front of the device to use the device as a
handset. This is the default mode.

• Speaker Mode - Use the device as a speakerphone.

• Headset Mode - Connect a Bluetooth or wired headset to automatically switch audio to the headset.

Bluetooth Headset

Use a Bluetooth headset for audio communication when using an audio-enabled app. See Bluetooth on

page 100 for information on connecting a Bluetooth headset to the device. Set the volume appropriately

before putting on the headset. When a Bluetooth headset is connected, the speakerphone is muted.

Wired Headset

Use a wired headset and audio adapter for audio communication when using an audio-enabled app. Set
the volume appropriately before putting on the headset. When a wired headset is connected, the
speakerphone is muted.

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To end a call using the wired headset, press and hold the headset button until the call ends.

Adjusting Audio Volume

• Use the volume buttons to adjust the phone volume.

• Ring and notification volumes when not in a call.

• Conversation volume during a call.

Making a Call Using the Dialer

Use the dialer tab to dial phone numbers.

1. On the Home screen touch .

2. Touch .

3. Touch the keys to enter the phone number.

4. Touch below the dialer to initiate the call.

• - Send audio to the speakerphone.

Calls

• - Mute the call.

• - Display the dial pad.

• - Place the call on hold (not available on all services).

• - Create a conference call.

• - Increase audio level.

5. Touch to end the call.

If using a Bluetooth headset, additional audio options are available. Touch the audio icon to open the audio
menu.

• - Audio is routed to the Bluetooth headset.

• - Audio is routed to the speakerphone.

• - Audio is routed to the earpiece.

Accessing Dialing Options

The dialer provides options to save the dialed number to contacts, send an SMS, or insert pauses and wait
into the dial string.

• Enter at least one digit in the dialer, then touch .

• Add 2–sec pause - Pause the dialing of the next number for two seconds. Multiple pauses are

added sequentially.

• Add wait - Wait for confirmation to send the rest of the digits.

Making a Call Using Contacts

There are two ways to make a call using contacts:

• Using the Dialer

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• Using the Contacts app.

Using the Dialer

1. On the Home screen touch .

2. Touch the tab.

3. Touch the contact.

4. Touch to initiate the call.

5. Touch to end the call.

Using the Contacts App

1. Touch .

2. Touch a contact name.

3. Touch to initiate the call.

Calls

Making a Call Using Call History

Call History is a list of all the calls placed, received, or missed. It provides a convenient way to redial a
number, return a call, or add a number to Contacts.

Arrow icons beside a call indicate the type of call. Multiple arrows indicate multiple calls.

• - Missed incoming call

• - Received incoming call

• - Outgoing call.

Using the Call History List

1. On the Home screen touch .

2. Touch the tab.

3. Touch next to the contact to initiate the call.

4. Touch the contact to perform other functions.

5. Touch to end the call.

Making a Conference Call on GSM

Create a conference phone session with multiple people.

NOTE: Conference Calling and the number of conference calls allowed may not be available on all
services. Please check with the service provider for Conference Calling availability.

1. On the Home screen touch .

2. Touch .

3. Touch the keys to enter the phone number.

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Calls

4.

Touch below the dialer to initiate the call.

5. When the call connects, touch .

The first call is placed on hold.

6. Touch .

7. Touch the keys to enter the second phone number.

8. Touch below the dialer to initiate the call.

When the call connects, the first call is placed on hold and the second call is active.

9. Touch to create a conference call with three people.

10. Touch to add another call.

The conference is placed on hold.

11. Touch .

12. Touch the keys to enter another phone number.

13. Touch below the dialer to initiate the call.

14. Touch icon to add the third call to the conference.

15. Touch Manage conference call to view all callers.

• - Remove a caller from the conference

• - Speak privately with one party during a conference call

• - Include all parties again.

Making a Call Using a Bluetooth Headset

To make a call using a Bluetooth headset:

1. Pair the Bluetooth headset with the device.

2. Press the Call button on the Bluetooth headset.

3. Press the Call button on the Bluetooth headset to end the call.

Answering Calls

When receiving a phone call, the Incoming Call screen displays the caller ID and any additional
information about the caller that is in the Contacts app.

• Touch ANSWER to answer the call or DECLINE to send the caller to voice mail.

If the screen lock is enabled, the user can answer the call without unlocking the device.

• When a call arrives:

• Touch and slide up to answer the call.

• Touch and slide down to send the call to voice mail.

• Touch to open a list of quick text responses. Touch one to send it to the caller immediately.

When the calls ends, the device remains locked.

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If using a Bluetooth headset when a call arrives, touch the Call button on the Bluetooth headset to answer
the call. To end the call press the headset Call button.

All incoming calls are recorded in the Phone app Call log tab. If you miss a call, you receive a notification.
To silence the ringer before answering the call, press the volume down button on the side of device.

Call Settings

NOTE: Not all options are available for all configurations

To modify phone call settings, on the Home screen touch > > Settings.

• Display options

• Sort by - Set to First name or Last name.

• Name format - Set to First name first or Last name first.

• Sounds and vibrations - Touch to edit the general sound settings for the device.

• Quick responses - Touch to edit quick responses to use instead of answering a call.

• Speed dial settings - Set speed dial contact shortcuts.

Calls

• Calls

• Calling accounts

• SIP accounts - Choose to receive Internet calls for accounts added to the device, view or

change SIP accounts, or add an Internet calling account.

• Use SIP calling - Set to For all calls or Only for SIP calls (default).

• Receive incoming calls - Enable to allow incoming calls (default - disabled).

• Fixed Dialing Numbers - Set to only allow the phone to dial the phone number(s) or area code(s)

specified in a Fixed Dialing list.

• Call forwarding - Set to forward incoming calls to a different phone number.

NOTE: Call Forwarding may not be available on all networks. Check with the service provider for

availability.

• Call barring - Set to block certain types of incoming or outgoing calls.

• Additional settings

• Caller ID - Set caller ID to reveal the identity of the person making an outgoing call. Options:
Network default (default), Hide number, Show number.

• Call waiting - Set to be notified of an incoming call while on a call.

• Blocked numbers - Set to block calls and texts from certain phone numbers. Touch ADD A NUMBER

to block a phone number.

• Voicemail - Configure voicemail settings.

• Notifications - Configure voicemail notification settings.

• Alerting - Touch to receive sound and vibration notifications when a voicemail is received. Use
toggle switches to enable or disable Pop on screen, Blink light, Show notification dot, and
Override Do Not Disturb.

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