EC50/EC55
Enterprise Computer
Quick Start Guide
MN-004022-03EN
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in
many jurisdictions worldwide. All other trademarks are the property of their respective owners.
© 2020 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
Information in this document is subject to change without notice. The software described in this document
is furnished under a license agreement or nondisclosure agreement. The software may be used or copied
only in accordance with the terms of those agreements.
For further information regarding legal and proprietary statements, please go to:
SOFTWARE:http://www.zebra.com/linkoslegal
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WARRANTY:http://www.zebra.com/warranty
END USER LICENSE AGREEMENT: http://www.zebra.com/eula
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Copyright
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
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Device Features
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Figure 1 Front View
EC50/EC55 Enterprise Computer Quick Start Guide
Item Name Description
1 Touch screen Displays all information needed to operate the device.
2 Front camera Takes photos and videos (available on some models).
3 Receiver Use for audio playback in Handset mode.
4 Microphone Use for communications in Speakerphone mode.
5 Exit window Provides data capture using the imager (available on some
models).
6 Power button Turns the display on and off. Press and hold to reset the device or
power off.
7 Proximity/Light sensor Determines proximity for turning off display when in Handset mode.
Determines ambient light for controlling display backlight intensity.
8 Data capture LED Indicates data capture status.
9 Charging/Notification
LED
Indicates battery charging status while charging and application
generated notifications.
10 Scan button Initiates data capture (programmable).
11 Volume Up/Down
Increases and decreases audio volume (programmable).
button
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EC50/EC55 Enterprise Computer Quick Start Guide
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Figure 2 Rear View
Item Name Description
12 Standard battery Provides standard battery capacity.
13 Camera flash Provides illumination for the camera.
14 Rear camera Takes photos and videos.
15 Microphone Use for noise cancellation.
16 NFC antenna Provides communication with other NFC-enabled devices.
17 Trigger handle mount Provides electrical contacts (0, 2, or 8 pins) and mounting for the
Trigger Handle.
18 SD/SIM card drawer Provides access to micro SD card and SIM card.
19 Scan button Initiates data capture (programmable).
20 Programmable Button Typically used for PTT communications. Where regulatory
restrictions exist
applications.
21 Microphone Use for communications in handset mode.
22 Hand strap mount Provides mounting point for hand strap and tether accessory.
23 USB-C connector Provides USB host and client communications, and device
charging via cables and accessories.
24 Charging connector Provides device charging via cradles.
25 Speaker Provides audio output for video and music playback. Provides
audio in speakerphone mode.
26 Extended battery Provides extended battery capacity.
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Pakistan, Qatar
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button is configurable for use with other
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EC50/EC55 Enterprise Computer Quick Start Guide
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Setting Up the Device
To start using the device for the first time:
1. Install a micro secure digital (SD) card (optional).
2. Installing a nano SIM card (optional for EC55 only)
3. Charge the device.
4. Power on the device.
Installing or Replacing a microSD Card
The microSD card slot provides secondary non-volatile storage. For more information, refer to the
documentation provided with the card and follow the manufacturer’s recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the
operator is properly grounded.
1. Using your fingernail or a plastic tool, pull out the SD/SIM card drawer.
1 Fingernail or plastic tool access to SD/SIM card drawer
2. Remove the SD/SIM card drawer from the device.
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EC50/EC55 Enterprise Computer Quick Start Guide
1
3.
Insert or replace the microSD card into the SD/SIM card drawer.
4. Insert the SD/SIM card drawer into the device.
5. Press the SD/SIM card drawer into the device to ensure it is in securely.
Installing or Replacing the SIM Card
NOTE: Only use a nano SIM card. EC55 only.
CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper
ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1. Using your fingernail or a plastic tool, pull out the SD/SIM card drawer.
1 Fingernail or plastic tool access to SD/SIM card drawer
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EC50/EC55 Enterprise Computer Quick Start Guide
2.
Remove the SD/SIM card drawer from the device.
3. Insert the SIM card into the access drawer.
4. Insert the microSD/SIM card access drawer into the device.
5. Press the SD/SIM card drawer into the device to ensure it is in securely.
Device Charging
Before using the device for the first time, charge the device until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power
supply.
The device’s Charging/Notification LED indicates the status of the device charging. See Table 1 on page 8
for device charging status. When charging the device using a Zebra cradle or power supply, the standard
battery charges from fully depleted to 90% in less than two hours. The extended battery charges from fully
depleted to 90% in less than three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use.
To achieve the best fast charging results use only Zebra charging accessories. Charge the device at room
temperature.
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EC50/EC55 Enterprise Computer Quick Start Guide
Charging Indicators
Table 1 Charging/Notification LED Charging Indicators
Off Device is not charging. Device is not inserted correctly in the
Slow blinking amber (1 blink every 4
seconds)
Slow blinking red (1 blink every
4 seconds)
Solid green Charging complete.
Solid red Charging complete but the battery is at end of useful life.
State Indication
cradle or connected to a power source. Charger/cradle is not
powered.
Device is charging.
Device is charging but the battery is at end of useful life.
Fast blinking amber
(2 blinks/second)
Fast blinking red (2 blinks/second) Charging error but the battery is at end of useful life., for
Charging Temperature
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or cradle always performs
battery charging in a safe and intelligent manner. At higher temperatures (for example: approximately
+37°C (+98°F)) the device or cradle may for small periods of time alternately enable and disable battery
charging to keep the battery at acceptable temperatures. The device and cradle indicates when charging is
disabled due to abnormal temperatures via its LED.
Charging the Device
Charge the device using a charging cradle or a charging cable. For information about the accessories
available for the device, see Accessories.
Charging error, for example:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically
8 hours).
example:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically
8 hours).
To charge the device using a charging cradle:
1. Insert the device into a charging slot.
2. Ensure the device is seated properly.
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Accessories
CAUTION: Ensure that you follow the guidelines for battery safety described in the device Product
Reference Guide.
Use one of the following accessories to charge the device.
Table 2 Accessories
1-Slot Charge Only Cradle CRD-EC5X-1SCU-01 Provides device charging only. Requires
1-Slot USB/Ethernet
Cradle
4-Slot Charge Only Cradle CRD-EC5X-4SCO-01 Charges up to four devices. Requires power
4-Slot Charge Only
Locking Cradle
1-Slot Workstation Cradle CRD-EC5X-1SWS-01 Provides device charging, Ethernet
5-Slot Ethernet Cradle CRD-EC5X-SE5ET-01 Provides up to five device charging,
USB-C Communication
and Charge Cable
EC50/EC55 Enterprise Computer Quick Start Guide
Accessory Part Number Description
USB-C cable (CBL-TC5X-USBC2A-01) and
power supply (PWR-WUA5V12W0xx).
CRD-EC5X-1SCUE-01 Provides device charging and
communication. Requires power supply
(PWR-BGA12V50W0WW) and DC line cord
(CBL-DC-388A1-01).
supply (PWR-BGA12V108W0WW), DC line
cord (CBL-DC-381A1-01), and
country-specific AC line cord.
CRD-EC5X-4SCOL-01 Charges up to four devices. Requires power
supply (PWR-BGA12V108W0WW), DC line
cord (CBL-DC-381A1-01), and
country-specific AC line cord.
communication, three 0.5 A USB ports, one
1.5 A USB port, and one HDMI port.
Requires power supply
(PWR-BGA12V50W0WW) and DC line cord
(CBL-DC-388A1-01).
Ethernet Communication, and two Ethernet
ports. Requires power supply
(PWR-BGA12V108W0WW) and DC line
cord (CBL-DC-381A1-01).
CBL-TC5X-USBC2A-01 Provides USB-A to USB-C communication
and power to the device.
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EC50/EC55 Enterprise Computer Quick Start Guide
1
1-Slot Charge Only Cradle
1 Charging slot
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EC50/EC55 Enterprise Computer Quick Start Guide
1
1-Slot USB/Ethernet Cradle
Figure 3 Front View
1 Charging slot
Figure 4 Back View
1 RJ-45 port
2 USB-C port
3 DC power port
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EC50/EC55 Enterprise Computer Quick Start Guide
1
4-Slot Charge Only Cradle
1 Charging slot
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EC50/EC55 Enterprise Computer Quick Start Guide
1
4-Slot Charge Only Locking Cradle
Item Name Description
1 Power LED Indicates that power is applied to each cradle slot.
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EC50/EC55 Enterprise Computer Quick Start Guide
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1-Slot Workstation Cradle
Figure 5 Front Left View
Item Name Description
1 Charging slot Holds the device during charging.
2 Power LED Indicates that power is applied to the cradle.
3 1.5 A USB port USB Type A port for mouse or keyboard, or personal mobile
device.
4 0.5 A USB port USB Type A port for mouse or keyboard.
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EC50/EC55 Enterprise Computer Quick Start Guide
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Figure 6 Rear Right View
Item Name Description
5 Ethernet port Connects to an Ethernet network.
6 HDMI port Connects to monitor.
7 Power port Provides power to the cradle.
8 USB Type A port Connection for mouse or keyboard.
9 USB Type A port Connection for mouse or keyboard.
10 Kensington slot Connecting point for Kensington locking system to secure
cradle.
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EC50/EC55 Enterprise Computer Quick Start Guide
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5-Slot Ethernet Cradle
Figure 7 5-Slot Ethernet Cradle
Item Name Description
1 Charging slot Holds the device during charging.
2 1000 LED Indicates 1 Gbps transfer rate.
3 100/10 LED Indicates 100 or 10 Mbps transfer rate.
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EC50/EC55 Enterprise Computer Quick Start Guide
USB Communication and Charge Cable
The USB cable plugs into the bottom of the device. When attached to the device the cable allows charging,
transferring data to a host computer, and connecting USB peripherals.
Scanning with Internal Imager
To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that allows
the user to enable the imager, decode the barcode data, and display the barcode content.
To scan with the internal imager:
1. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
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EC50/EC55 Enterprise Computer Quick Start Guide
2. Point the exit window on the top of the device at a barcode.
3. Press and hold the scan button.
The green aiming dot with white illumination turns on to assist in aiming.
NOTE: When the device is in Picklist mode, the imager does not decode the barcode until the crosshair or
aiming dot touches the barcode.
4. Ensure the barcode is within the area formed by the white illumination. The green aiming dot increases
visibility in bright lighting conditions.
Figure 8 Aiming Pattern
Figure 9 Pick List Mode with Multiple Barcodes
5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was
decoded successfully.
6. Release the scan button.
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EC50/EC55 Enterprise Computer Quick Start Guide
NOTE: Imager decoding usually occurs instantaneously. The device repeats the steps required to take a
digital picture (image) of a poor or difficult barcode as long as the scan button remains pressed.
7. The barcode content data displays in the text field.
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EC50/EC55 Enterprise Computer Quick Start Guide
Ergonomic Considerations
CAUTION: Avoid extreme wrist angles.
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