EC30
Enterprise Companion
Product Reference Guide
for Android ™ 10
MN-003814-02EN
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in
many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google
LLC. All other trademarks are the property of their respective owners.
© 2021 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
For further information regarding legal and proprietary statements, go to:
COPYRIGHTS:zebra.com/copyright
WARRANTY:zebra.com/warranty
END USER LICENSE AGREEMENT: zebra.com/eula
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Copyright
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Publication Date
July 28, 2021
2
Contents
About This Guide.............................................................................................................................. 10
Introduction .................................................................................................................... 10
Configurations................................................................................................................ 10
Notational Conventions.................................................................................................. 10
Icon Conventions ........................................................................................................... 11
Service Information ........................................................................................................ 11
Determining Software Versions...................................................................................... 11
Determining the Serial Number...................................................................................... 12
Getting Started.................................................................................................................................. 13
Introduction .................................................................................................................... 13
Unpacking ...................................................................................................................... 13
Features......................................................................................................................... 14
Setting Up the Device ................................................................................................... 16
Charging the Device ............................................................................................... 16
Charging Temperature ........................................................................................... 16
Charging Indicators ................................................................................................ 17
Using the Device............................................................................................................................... 18
Home Screen ................................................................................................................. 18
Setting Home Screen Rotation ............................................................................... 19
Status Bar............................................................................................................... 19
Notification Icons.............................................................................................. 19
Status Icons ..................................................................................................... 20
Managing Notifications ........................................................................................... 21
Opening the Quick Access Panel ........................................................................... 22
Quick Access Panel Icons................................................................................ 22
Editing Icons on the Quick Settings Bar ................................................................. 23
Battery Management...................................................................................................... 23
Checking Battery Status ......................................................................................... 23
3
Contents
Monitoring Battery Usage ....................................................................................... 23
Low Battery Notification.......................................................................................... 24
Waking the Device ......................................................................................................... 24
USB Communication...................................................................................................... 24
Transferring Files.................................................................................................... 24
Transferring Photos ................................................................................................ 25
Disconnect from the Host Computer ...................................................................... 25
Settings.............................................................................................................................................. 26
Accessing Settings......................................................................................................... 26
Display Settings ............................................................................................................. 26
Setting the Screen Brightness Manually................................................................. 26
Setting Night Light .................................................................................................. 26
Setting Screen Rotation.......................................................................................... 27
Setting Screen Timeout .......................................................................................... 27
Lock Screen Display............................................................................................... 27
Setting Font Size .................................................................................................... 28
Notification LED Brightness Level .......................................................................... 28
Touch Panel Mode ................................................................................................. 28
Setting the Date and Time ............................................................................................. 28
General Sound Setting................................................................................................... 29
Sound Options........................................................................................................ 29
Setting Wake-Up Sources.............................................................................................. 29
Remapping a Button ...................................................................................................... 30
Remappable Keys.......................................................................................................... 31
Keyboards...................................................................................................................... 31
Keyboard Configuration.......................................................................................... 32
Enabling Keyboards ......................................................................................... 32
Switching Between Keyboards......................................................................... 32
Using the Android and Gboard Keyboards............................................................. 32
Edit Text ........................................................................................................... 32
Entering Numbers, Symbols, and Special Characters ..................................... 32
Language Usage............................................................................................................ 32
Changing the Language Setting ............................................................................. 33
Adding Words to the Dictionary .............................................................................. 33
Notifications.................................................................................................................... 33
Setting App Notifications ........................................................................................ 33
Viewing Notification Settings for All Apps ........................................................ 34
Controlling Lock Screen Notifications .............................................................. 34
Blink Light......................................................................................................... 34
4
Contents
Applications ...................................................................................................................................... 35
Accessing Apps.............................................................................................................. 38
Switching Between Recent Apps............................................................................ 38
Battery Manager............................................................................................................. 38
Opening Battery Manager ...................................................................................... 38
Battery Manager Information .................................................................................. 38
DataWedge Demonstration............................................................................................ 40
Scanner Selection .................................................................................................. 41
PTT Express Voice Client ............................................................................................. 42
PTT Express User Interface ................................................................................... 42
PTT Audible Indicators ........................................................................................... 42
PTT Notification Icons ............................................................................................ 43
Enabling PTT Communication................................................................................ 43
Selecting a Talk Group ........................................................................................... 44
PTT Communication............................................................................................... 44
Creating a Group Call ...................................................................................... 44
Responding with a Private Response .............................................................. 45
Disabling PTT Communication ............................................................................... 45
RxLogger....................................................................................................................... 46
RxLogger Configuration.......................................................................................... 46
Configuration File ................................................................................................... 46
Enabling Logging.................................................................................................... 46
Disabling Logging ................................................................................................... 46
Extracting Log Files ................................................................................................ 46
Backing Up ............................................................................................................. 46
RxLogger Utility ...................................................................................................... 47
Initiating the Main Chat Head........................................................................... 47
Removing the Main Chat Head ........................................................................ 47
Viewing Logs.................................................................................................... 47
Removing a Sub Chat Head Icon..................................................................... 47
Backing Up In Overlay View............................................................................. 47
Sound Recorder............................................................................................................. 47
Data Capture ..................................................................................................................................... 49
Introduction .................................................................................................................... 49
Integrated Imager........................................................................................................... 49
Operational Modes ................................................................................................. 49
RS507/RS507x Hands-Free Imager .............................................................................. 50
RS6000 Bluetooth Ring Scanner............................................................................ 50
Scanning Considerations ............................................................................................... 50
Scanning with Internal Imager........................................................................................ 51
Picklist Mode.................................................................................................................. 52
5
Contents
Scanning with RS6000 Bluetooth Ring Scanner............................................................ 53
Scanning with RS507/RS507X Hands-Free Imager ...................................................... 54
Pairing the RS507/RS507X/RS6000 Hands-Free Imager ............................................. 55
Pairing Using Simple Serial Interface (SSI)............................................................ 55
Pairing Using Bluetooth Human Interface Device .................................................. 56
Pairing a Bluetooth Scanner .......................................................................................... 57
Pairing Using Simple Serial Interface ..................................................................... 57
Pairing Using Bluetooth Human Interface Device .................................................. 58
DataWedge .................................................................................................................... 58
Enabling DataWedge.............................................................................................. 58
Disabling DataWedge............................................................................................. 59
Supported Decoders............................................................................................... 59
Wireless............................................................................................................................................. 62
Wireless Local Area Networks ....................................................................................... 62
Connecting to a Wi-Fi Network............................................................................... 62
Removing a Wi-Fi Network..................................................................................... 63
WLAN Configuration ...................................................................................................... 63
Configuring a Secure Wi-Fi Network ...................................................................... 63
Manually Adding a Wi-Fi Network .......................................................................... 64
Configuring for a Proxy Server ............................................................................... 65
Configuring the Device to Use a Static IP Address ................................................ 66
Wi-Fi Preferences................................................................................................... 66
Additional Wi-Fi Settings ........................................................................................ 67
Wi-Fi Direct............................................................................................................. 67
Bluetooth........................................................................................................................ 68
Adaptive Frequency Hopping ................................................................................. 68
Security................................................................................................................... 68
Bluetooth Profiles ................................................................................................... 69
Bluetooth Power States .......................................................................................... 70
Bluetooth Radio Power........................................................................................... 70
Enabling Bluetooth ........................................................................................... 70
Disabling Bluetooth .......................................................................................... 70
Discovering Bluetooth Device(s) ............................................................................ 70
Changing the Bluetooth Name ............................................................................... 71
Connecting to a Bluetooth Device .......................................................................... 71
Selecting Profiles on the Bluetooth Device............................................................. 71
Unpairing a Bluetooth Device ................................................................................. 71
Cast................................................................................................................................ 72
6
Contents
Accessories....................................................................................................................................... 73
Battery Charging ........................................................................................................... 76
Charging Status...................................................................................................... 76
Charging Temperature ........................................................................................... 76
2-Slot Charge Only Cradle............................................................................................ 77
Setup ...................................................................................................................... 78
Charging the Device ............................................................................................... 78
10-Slot Charge Only Cradle.......................................................................................... 80
Setup ...................................................................................................................... 80
Charging the Device ............................................................................................... 80
10-Slot Locking Charge Only Cradle............................................................................. 82
Setup ...................................................................................................................... 82
Charging the Device ............................................................................................... 82
Manual Release Using a Release Key ................................................................... 83
Basic Lanyard ............................................................................................................... 84
Device Removal ..................................................................................................... 84
Retractable Lanyard...................................................................................................... 85
Device Removal ..................................................................................................... 87
Soft Holster ................................................................................................................... 88
Rigid Holster.................................................................................................................. 89
Device Removal ..................................................................................................... 89
Belt Clip......................................................................................................................... 91
Device Removal ..................................................................................................... 92
Garment Clip................................................................................................................. 93
Device Removal ..................................................................................................... 93
Arm Mount...................................................................................................................... 94
Arm Mount Installation............................................................................................ 94
Device Installation .................................................................................................. 95
Device Removal ..................................................................................................... 96
Strap Installation..................................................................................................... 96
10-Slot Cradle Rack Installation..................................................................................... 97
Rack Mount Installation.................................................................................................. 99
Wall Installation............................................................................................................ 102
Bottom Tray Assembly ......................................................................................... 102
Bracket Wall Mounting.......................................................................................... 102
Rack Mount Plate Installation....................................................................................... 104
Application Deployment................................................................................................................. 109
Security ........................................................................................................................ 109
Secure Certificates....................................................................................................... 109
Installing a Secure Certificate ...................................................................................... 109
7
Contents
Configuring Credential Storage Settings .............................................................. 110
Development Tools ...................................................................................................... 110
Android Application Development ........................................................................ 110
Development Workstation .............................................................................. 110
Enabling Developer Options .......................................................................... 110
EMDK for Android................................................................................................. 111
StageNow ............................................................................................................. 111
GMS Restricted............................................................................................................ 111
ADB USB Setup........................................................................................................... 111
Enabling USB Debugging..................................................................................... 111
Entering Android Recovery Manually ................................................................... 112
Application Installation ................................................................................................. 112
Installing Applications Using the USB Connection ............................................... 113
Installing Applications Using the Android Debug Bridge ...................................... 113
Uninstalling an Application ................................................................................... 113
Performing a System Update....................................................................................... 114
Downloading the System Update Package .......................................................... 114
Performing a System Update Using ADB............................................................. 114
Verifying System Update Installation.................................................................... 115
Enterprise Reset .......................................................................................................... 115
Performing an Enterprise Reset From Device Settings........................................ 115
Downloading the Enterprise Reset Package ........................................................ 115
Performing an Enterprise Reset Using ADB......................................................... 115
Performing a Factory Reset ......................................................................................... 116
Downloading the Factory Reset Package ............................................................ 116
Performing a Factory Reset Using ADB ............................................................... 116
Storage......................................................................................................................... 117
Random Access Memory ..................................................................................... 117
Viewing Memory............................................................................................. 118
Internal Storage .................................................................................................... 118
Viewing Internal Storage ................................................................................ 118
Enterprise Folder .................................................................................................. 118
Managing Apps ............................................................................................................ 118
App Details ........................................................................................................... 118
Managing Downloads................................................................................................... 119
Maintenance and Troubleshooting ............................................................................................... 120
Maintaining the Device................................................................................................. 120
Battery Safety Guidelines............................................................................................. 120
Cleaning Instructions.................................................................................................... 121
Approved Cleanser Active Ingredients ................................................................. 121
8
Contents
Harmful Ingredients .............................................................................................. 121
Device Cleaning Instructions ................................................................................ 122
Special Cleaning Notes ........................................................................................ 122
Cleaning Materials Required ................................................................................ 122
Cleaning Frequency ............................................................................................. 122
Cleaning the Device..................................................................................................... 122
Housing .......................................................................................................... 122
Display ........................................................................................................... 122
Exit Window ................................................................................................... 123
Cleaning Cradle Connectors ................................................................................ 123
Troubleshooting .......................................................................................................... 124
Performing a Soft Reset ....................................................................................... 124
Performing a Hard Reset...................................................................................... 124
EC30..................................................................................................................... 124
2-Slot Charge Only Cradle ................................................................................... 126
10-Slot Charge Only Cradle ................................................................................. 127
10-Slot SmartLock Charge Only Cradle ............................................................... 128
Technical Specifications................................................................................................................ 129
Data Capture Supported Symbologies......................................................................... 129
Decode Distances........................................................................................................ 129
I/O Connector Pin-Outs................................................................................................ 130
2-Slot Charge Only Cradle Technical Specifications ................................................... 130
10-Slot Charge Only Cradle Technical Specifications ................................................. 131
10-Slot SmartLock Charge Only Cradle Technical Specifications ............................... 131
Index ................................................................................................................................................ 133
9
About This Guide
Introduction
This guide provides information about using the EC30 enterprise companion and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Configurations
This guide covers the following configuration:
Configuration Radios Display Memory
EC30 WLAN: 802.11
a/b/g/n/ac/d/h/
i/k/r/w
WPAN:
Bluetooth v5.0
Low Energy
Notational Conventions
Notational conventions are used to highlight important information.
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
3.0” Full
Wide Video
Graphics
Array (854 x
480)
4 GB RAM / 32
GB Flash
Data Capture
Options
2D imager
(SE-2100)
Operating
System
Android-based,
Google ™
Mobile Services
(GMS) 10.
Android-based
AOSP 10.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
10
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are
described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not
required to complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
About This Guide
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information
is available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for
servicing and will be given specific directions. We are not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty. Remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone.
3. Scroll to view the following information:
• Battery information
11
About This Guide
• SW components
• Legal information
• Model & hardware
• Android version
• Android security patch level
• Android security patch version
• Baseband version
• Kernel version
• Build number
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
Touch About phone > Model & hardware > Serial number.
12
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Unpacking
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following were received:
• Enterprise Computer
• Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the scan
window and display.
13
Features
Getting Started
Figure 1 Front View
1
2
3
4
5
6
7
8
6
13
9
12
11
10
Number Item Function
1 Recent Displays recently used applications (programmable).
2 Touch Screen Displays all information needed to operate the device.
3 Data Capture LED Indicates data capture status.
4 Charging/Notification
LED
Indicates battery charging status while charging and application
generated notifications.
5 Microphone Use for voice or audio input and recording or for PTT
communications.
6 Scan Button Initiates data capture (programmable).
7 Power Button Turns the display on and off. Press and hold to reset the device
or power off.
8 Exit Window Provides data capture using the imager.
9 PTT Button Initiates push-to-talk communications (programmable).
10 Volume Up/Down Button Increase and decrease audio volume (programmable).
11 Back Displays the previous screen (programmable).
12 Home Button Displays the Home screen (programmable).
13 Speaker Provides audio output for video and music playback. Provides
audio for PTT communications.
14
Figure 2 Rear View
Getting Started
16
16
14
15
Number Item Function
14 USB-C Connector Provides USB host and client communications, device charging
via cables and accessories.
15 3.5 mm Headset Jack For audio output to headset (CTIA standard).
16 Cradle Charging
Provides device charging via cradles and accessories.
Contacts
15
Setting Up the Device
To start using the device for the first time charge the device to at least 30% capacity.
NOTE: When the device is shipped from the factory, it is placed into Ship Mode, where the device enters
its lowest possible power state. The device exits Ship Mode when you dock it in a powered cradle or attach
it to a powered USB cable.
Charging the Device
CAUTION: Do not store the device for extended periods of time as the battery may drain completely and
become unrecoverable.
Use one of the following accessories to charge the EC30.
Table 1 Charging Accessories
Cradles
2-Slot Charge Only Cradle CRD-EC30-2SCHG1-01
10-Slot Charge Only Cradle CRD-EC30-10SC1-01
10-Slot Charge Only Locking Cradle CRD-EC30-10SLC1-01
Charge and Communication Cables
USB-C Charging Cable 1.5 m (4.92 ft) CBL-TC2X-USBC-01
USB-C Charging Cable 1 m (3.28 ft) CBL-TC5X-USBC2A-01
Getting Started
Description Part Number
NOTE: Ensure that you follow the guidelines for battery safety described in the EC30 Integrator Guide.
To charge the battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or accessory always
performs battery charging in a safe and intelligent manner. At higher temperatures (for example,
approximately +37°C (+98°F)) the device or accessory may for small periods of time alternately enable
and disable battery charging to keep the battery at acceptable temperatures. The device or accessory
indicates when charging is disabled due to abnormal temperatures via its LED and a notification appears
on the display.
16
Charging Indicators
Table 2 Charging LED Status Indicators
State Indication
Off Device is not charging. Device is not inserted correctly in the cradle
Slow Blinking Amber (1 blink
every 4 seconds)
Slow Blinking Red (1 blink every
4 seconds)
Solid Green Charging complete.
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Amber (2
blinks/second)
Fast Blinking Red (2
blinks/second)
Getting Started
or connected to a power source. Charger/cradle is not powered.
Device is charging.
Device is charging but the battery is at end of useful life.
Charging error, for example:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically eight
hours).
Charging error but the battery is at end of useful lif, for example:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically eight
hours).
17
Using the Device
Home Screen
Turn on the device to display the Home screen. Depending on how your system administrator configured
your device, your Home screen may appear differently than the graphics in this section.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and
slide up to unlock.
The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or
right to view the additional screens.
NOTE: By default, AOSP devices do not have the same icons on the Home screen as GMS devices. Icons
are shown below for example only.
Home screen icons can be configured by the user and may look different than shown.
Figure 3 Home Screen
18
1 Status Bar Displays the time, status icons (right side), and notification icons (left side).
For more information see Notification Icons on page 19 and Managing
Notifications on page 21.
2 Widgets Launches stand-alone apps that run on the Home screen.
3 Shortcut Icons Opens apps installed on the device.
4 Folder Contains apps.
Setting Home Screen Rotation
By default, the Home screen rotation is disabled.
1. Touch and hold anywhere on the Home screen until the options appear.
2. Touch Home settings.
3. Touch the Allow Home screen rotation switch.
4. Press the Home button.
5. Rotate the device.
Using the Device
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
Figure 4 Notification and Status Icons
1 Notification Icons. See Notification Icons on page 19.
2 Status Icons. See Status Icons on page 20.
Notification Icons
Notification icons indicate app events and messages.
Table 3 Notification Icons
Icon Description
1
Main battery is low.
2
More notifications are available for viewing.
Data is syncing.
Indicates an upcoming event. GMS devices only.
19
Using the Device
Table 3 Notification Icons (Continued)
Icon Description
Open Wi-Fi network is available.
Audio is playing.
Problem with sign-in or sync has occurred.
Device is uploading data.
Animated: the device is downloading data. Static: the download is complete.
Device is connected to or disconnected from a virtual private network (VPN).
Preparing internal storage by checking it for errors.
USB debugging is enabled on the device.
Wired headset with a boom module is connected to the device.
Status Icons
Status icons display system information for the device.
Table 4 Status Icons
Icon Description
Wired headset without a boom module is connected to the device.
PTT Express Voice client status. See the PTT Express PTT Notification Icons for a
complete list.
Indicates the RxLogger app is running.
Indicates the Bluetooth scanner is connected to the device.
Indicates the ring scanner is connected to the device in HID mode.
Alarm is active.
Main battery is fully charged.
Main battery is partially drained.
Main battery charge is low.
Main battery charge is very low.
Main battery is charging.
Indicates that all sounds except media and alarms are muted.
20
Table 4 Status Icons (Continued)
Icon Description
Do Not Disturb mode active.
Airplane Mode is active. All radios are turned off.
Bluetooth is on.
The device is connected to a Bluetooth device.
Connected to a Wi-Fi network. Indicates the Wi-Fi version number.
Not connected to a Wi-Fi network or no Wi-Fi signal.
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When
a notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons on
page 19 for a list of possible notification icons and their description.
Using the Device
• To view a list of all notifications, open the Notification panel by dragging the Status bar down from the
top of the screen.
Quick Settings Bar
• To respond to a notification, open the Notification panel and then touch a notification. The Notification
panel closes and the corresponding app opens.
• To manage recent or frequently used notifications, open the Notification panel and then touch Manage
notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for
more notification options.
• To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based
notifications are removed. Ongoing notifications remain in the list.
21
Using the Device
• To close the Notification panel, swipe the Notification panel up.
Opening the Quick Access Panel
Use the Quick Access panel to access frequently used settings (for example, Airplane mode). To get to the
Quick Access Panel:
• If the device is locked, swipe down once.
• If the device is unlocked, swipe down once with two fingers, or twice with one finger.
• If the Notification panel is open, swipe down from the Quick Settings bar.
NOTE: Not all icons are pictured. Icons may vary.
Quick Access Panel Icons
• Display brightness - Use the slider to decrease or increase the brightness of the screen.
• Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.
• Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth.
• Battery saver - Turn Battery saver mode on or off. When Battery saver mode is on the performance of
the device is reduced to preserve battery power.
• Invert colors - Invert the display colors.
• Do not disturb - Control how and when to receive notifications.
• Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect
to Wi-Fi or Bluetooth.
• Auto-rotate - Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.
• Night Light - Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to
turn on automatically from sunset to sunrise, or at other times.
• Screen Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast
screen to display a list of devices, then touch a device to begin casting.
• Dark Theme - Toggles dark theme on and off. Dark themes reduce the luminance emitted by the
screen, while meeting minimum color contrast ratios. It helps improve visual ergonomics by reducing
eye strain, adjusting brightness to current lighting conditions, and facilitating screen use in dark
environments, while conserving battery power.
22
Using the Device
• Focus mode - Turn on to pause distracting apps. To open Focus mode settings, touch and hold.
• Bedtime mode - Turn grayscale on and off. Grayscale turns the screen black and white, reducing phone
distractions and improving battery life.
Editing Icons on the Quick Settings Bar
The first several setting tiles from the Quick Access panel become the Quick Settings bar.
Open the Quick Access panel and touch to edit, add, or remove settings tiles.
Battery Management
Observe the recommended battery optimization tips for your device.
• Set the screen to turn off after a short period of non-use (recommended: 15 seconds).
• Reduce screen brightness (recommended: 30-50%).
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
• Minimize use of apps that keep the device from suspending, for example, music and video apps.
NOTE: Before checking the battery charge level, remove the device from any AC power source (cradle or
cable).
Checking Battery Status
• Open Settings and touch About phone > Battery Information.
Or, swipe up from the bottom of the screen and touch to open the Battery Manager app. See
Battery Manager on page 38.
• Battery present status indicates if the battery is present.
• Battery level lists the battery charge (as a percentage of fully charged).
• Swipe down with two fingers from the status bar to open the quick access panel.
• Battery percentage is displayed next to the battery icon.
Monitoring Battery Usage
The Battery screen provides battery charge details and power management options to extend battery life.
1. Go to Settings.
2. Touch Battery.
Display battery information and power management options for a specific app.
1. Go to Settings.
2. Touch Apps & notifications.
3. Touch an app.
4. Touch Advanced > Battery.
23
Different apps display different information. Some apps include buttons that open screens with settings to
adjust power use. Use the DISABLE or FORCE STOP buttons to turn off apps that consume too much
power.
Low Battery Notification
When the battery charge level drops below 18%, the device displays a notice to connect the device to
power. The user should charge the battery using one of the charging accessories.
When the battery charge drops below 10%, the device displays a notice to connect the device to power.
The user must charge the battery using one of the charging accessories.
When the battery charge drops below 4%, the device turns off. The user must charge the battery using one
of the charging accessories.
• Enable Battery Saver mode. Swipe down from the Status bar and then touch Battery saver.
Waking the Device
The device goes into Suspend mode when you press the Power button or after a period of inactivity (set in
the Display settings window).
Using the Device
1. To wake the device from Suspend mode, press the Power button.
The Lock screen displays.
2. Swipe the screen up to unlock.
• If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock
screen.
• If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking
the screen.
NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before
trying again.
If you forget the PIN, password, or pattern contact your system administrator.
USB Communication
Connect the device to a host computer to transfer files between the device and the host computer.
When connecting the device to a host computer, follow the host computer’s instructions for connecting and
disconnecting USB devices, to avoid damaging or corrupting files. For information on USB communication
accessories available for this device, see Accessories.
Transferring Files
Use Transfer files to copy files between the device and the host computer.
1. Connect the device to a host computer using a USB accessory.
2. On the device, pull down the Notification panel and touch Charging this device via USB.
By default, No data transfer is selected.
3. Touch File Transfer.
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NOTE: After changing the setting to File Transfer, and then disconnect the USB cable, the setting reverts
back to No data transfer. If the USB cable is reconnected, select File Transfer again.
4. On the host computer, open a file explorer application.
5. Locate the device as a portable device.
6. Open the Internal storage folder.
7. Copy files to and from the device or delete files as required.
Transferring Photos
Use PTP to copy photos from the device to the host computer.
1. Connect the device to a host computer using a USB accessory.
2. On the device, pull down the Notification panel and touch Charging this device via USB.
3. Touch PTP.
4. On the host computer, open a file explorer application.
5. Open the Internal storage folder.
6. Copy or delete photos as required.
Using the Device
Disconnect from the Host Computer
CAUTION: Carefully follow the host computer’s instructions to disconnect USB devices correctly to avoid
losing information.
To disconnect the device from the host computer:
1. On the host computer, unmount the device.
2. Remove the device from the USB accessory.
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Settings
Accessing Settings
There are multiple ways to access settings on a device.
• Swipe down with two fingers from the top of the Home screen to open the Quick Access panel and
touch .
• Double-swipe down from the top of the Home screen to open the Quick Access panel and touch .
• Swipe up from the bottom of the Home screen to open APPS and touch Settings.
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background
image, enable screen rotation, set sleep time, and change font size.
Setting the Screen Brightness Manually
NOTE: For optimal battery life, recommended screen brightness is 30 percent.
Manually set the screen brightness using the touchscreen.
1. Swipe down with two fingers from the Status bar to open the Quick Access panel.
2. Slide the icon to adjust the screen brightness level.
Setting Night Light
The Night Light setting tints the screen amber, making the screen easier to look at in low light.
1. Go to Settings.
2. Touch Display.
3. Touch Night Light.
4. Touch Schedule.
5. Select one of the schedule values:
• None (default)
• Turns on at custom time
• Turns on from sunset to sunrise.
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By default, Night Light is disabled. Touch TURN ON NOW to enable.
6.
7. Adjust the tint using the Intensity slider.
8. Press the Home button.
Setting Screen Rotation
By default, screen rotation is enabled.
1. Go to Settings.
2. Touch Display > Advanced.
3. Touch Auto-rotate screen.
NOTE: To change the Home screen rotation, see Setting Home Screen Rotation on page 19.
4. Press the Home button.
Setting Screen Timeout
Settings
NOTE: For optimal battery life, the recommended screen timeout is 15 seconds.
Set the screen sleep time.
1. Go to Settings.
2. Touch Display > Screen timeout.
3. Select one of the sleep values.
• 15 seconds (default)
• 30 seconds
• 1 minute
• 2 minutes
• 5 minutes
• 10 minutes
• 30 minutes
4. Press the Home button.
Lock Screen Display
The lock screen display setting wakes the screen when notifications are received.
1. Go to Settings.
2. Touch Display > Advanced.
3. Touch Lock screen display.
4. In the When to show section, enable or disable an option using the switch.
5. Press the Home button.
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Setting Font Size
Set the size of the font in system apps.
1. Go to Settings.
2. Touch Display > Advanced.
3. Touch Font size.
4. Select one of the font size values.
• Small
• Default
• Large
• Largest.
5. Press the Home button.
Notification LED Brightness Level
Set the brightness of the Notification LED.
Settings
1. Go to Settings.
2. Touch Display > Advanced.
3. Touch Notification LED Brightness Level.
4. Use the slider to set the brightness value (default: 15).
5. Press the Home button.
Touch Panel Mode
The device display is able to detect touches using a finger, a conductive-tip stylus, or gloved finger.
NOTE: A glove can be made of medical latex, leather, cotton, or wool.
1. Go to Settings.
2. Touch Display > Advanced.
3. Touch Touch panel mode.
4. Select:
• Finger Only to use a finger on the screen.
• Finger and Glove to use a finger or a gloved finger on the screen.
5. Press the Home button.
Setting the Date and Time
You are only required to set the time zone or set the date and time if the wireless LAN does not support
Network Time Protocol (NTP).
1. Go to Settings.
2. Touch System > Date & time.
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Touch Date.
3.
4. In the calendar, set today’s date.
5. Touch OK.
6. Touch Time.
7. Touch the green circle, drag to the current hour and then release.
8. Touch the green circle, drag to the current minute and then release.
9. Touch AM or PM.
10. Touch OK.
11. Touch Use 24-hour format.
12. Press the Home button.
General Sound Setting
Use the Sound settings to configure media and alarm volumes.
1. Go to Settings.
Settings
2. Touch Sound.
3. Touch an option to set sounds.
Sound Options
• Zebra volume controls
• Ring volume - Controls the ringtone volume.
• Media volume - Controls the music, games, and media volume.
• Alarm volume - Controls the alarm clock volume.
• Volume presets
• - Mutes the ring, notifications, and scanner so that the device does not make sounds.
• - Enables all sounds at the user defined levels.
• Do Not Disturb - Mutes some or all sounds and vibrations.
• Shortcut to prevent ringing - Select how the shortcut method prevents ringing.
• Default notification sound - Select a sound to play for all system notifications.
• Default alarm sound - Select a sound to play for alarms.
• Other sounds
• Screen locking sounds - Play a sound when locking and unlocking the screen (default – enabled).
• Charging sounds - Plays a sound and vibrates when power is applied to the device (default - enabled).
• Wireless Emergency alerts - Touch to configure emergency broadcast settings and notifications.
Setting Wake-Up Sources
By default the device wakes from suspend mode when the user presses the Power button. The device can be
configured to wake when the user presses the PTT or Scan buttons on the left side of the device.
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Go to Settings.
1.
2. Touch Wake-Up Sources.
• HOME - Home button.
• LEFT_TRIGGER_2 - PTT button.
• SCAN - Left scan button.
3. Touch a checkbox. A check appears in the checkbox.
4. Press the Home button.
Remapping a Button
Buttons on the device can be programmed to perform different functions or as shortcuts to installed apps. For
a list of key names and descriptions, refer to: techdocs.zebra.com
NOTE: It is not recommended to remap the scan button.
1. Go to Settings.
2. Touch Key Programmer. A list of programmable buttons displays.
Settings
.
3. Select the button to remap.
4. Touch the BUTTON REMAPPING tab or the SHORTCUT tab that lists the available functions and
applications.
5. Touch a function or application shortcut to map to the button.
NOTE: If you select an application shortcut, the application icon appears next to the button on the Key
Programmer screen.
6. Press the Home button.
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