Contents
About This Guide..................................................................................................... 5
Related Documentations....................................................................................................................................... 5
In This Guide........................................................................................................................................................5
Getting Started with Teams IP Phones.................................................................. 5
Hardwares of T58A and T56A............................................................................................................................ 6
Power LED Indicator............................................................................................................................................7
Accessing Screens on Yealink Teams Phones...................................................................................................7
Accessing the Calls Screen...................................................................................................................... 7
Accessing the Meeting Screen................................................................................................................. 8
Accessing the Voicemail Screen...............................................................................................................8
Entering Data and Editing Fields.........................................................................................................................9
Using the On-screen Keyboard................................................................................................................ 9
Using the Onscreen Dial Pad................................................................................................................. 10
Using the Phone Keypad........................................................................................................................10
| Contents | ii
Signing into and Locking Your Phone................................................................. 11
Signing into Your Teams Phone....................................................................................................................... 11
Signing into Your Phone in Personal Mode...........................................................................................11
Signing into Your Phone in Shared Mode............................................................................................. 12
Signing out of Your Teams Phone..................................................................................................................... 13
Phone Lock......................................................................................................................................................... 13
Creating a Lock PIN...............................................................................................................................13
Enabling Phone Lock............................................................................................................................. 13
Setting the Idle Timeout for Phone Lock.............................................................................................. 14
Unlocking Your Phone.......................................................................................................................... 14
Changing Your lock PIN.......................................................................................................................14
Disabling Phone Lock............................................................................................................................ 14
Presence Status........................................................................................................14
Changing Your Presence Status..........................................................................................................................15
Setting Your Status Message.............................................................................................................................. 15
Audio Calls.............................................................................................................15
Switching among the Handset, Speakerphone and Headset Modes.................................................................. 16
Placing Calls....................................................................................................................................................... 16
Calling Contacts.................................................................................................................................... 16
Dialing the Number................................................................................................................................ 16
Placing Multiple Calls............................................................................................................................ 17
Placing a Call from Call History........................................................................................................... 17
Redialing a Number................................................................................................................................ 17
Placing a Call from Voicemail............................................................................................................... 17
Answering Calls..................................................................................................................................................17
Answering a Call.................................................................................................................................... 18
Answering a Call When in a Call..........................................................................................................18
| Contents | iii
Muting and Unmuting Audio............................................................................................................................. 18
Holding and Resuming Calls..............................................................................................................................18
Placing a call on Hold............................................................................................................................ 18
Resuming a Call..................................................................................................................................... 18
Ending or Rejecting an Active Call................................................................................................................... 19
Ending All Calls in the Process......................................................................................................................... 19
Transferring Calls............................................................................................................................................... 19
Performing a Blind Transfer...................................................................................................................19
Performing a Consultative Transfer....................................................................................................... 19
Forwarding all incoming calls............................................................................................................................ 20
Forwarding Calls to Voicemail............................................................................................................... 20
Forwarding Calls to a Contact or Number.............................................................................................20
Forwarding Calls to Delegates............................................................................................................... 20
Configuring the Second Forwarded Destination If Unanswered by Your Delegates............................ 21
Configuring the Forwarded Destination If the Incoming Call is Unanswered.................................................. 21
Synchronizing Incoming Calls to A Specifed Contact/Delegates......................................................................21
Blocking Calls with No Caller ID..................................................................................................................... 22
Anonymous Call................................................................................................................................................. 22
Conference Calls..................................................................................................... 22
Initiating a Conference by Calling Multiple Contacts....................................................................................... 22
Initiating a Conference Call by Inviting Other Contacts................................................................................... 23
Initiating a Conference Call From Call History................................................................................................ 23
Managing the Conference Participants............................................................................................................. 23
Muting All Conference Participants.......................................................................................................23
Muting Individual Conference Participants.......................................................................................... 23
Removing the Participants from the Conference................................................................................... 24
Re-inviting the Participants Who Have Been Removed........................................................................ 24
Viewing the Details of Paticipants......................................................................................................... 24
Adding Participants to a Conference Call..........................................................................................................24
Leaving the Conference...................................................................................................................................... 25
Using the Teams Meeting feature......................................................................... 25
Schedule a Meeting on the Teams Phone.......................................................................................................... 25
Viewing the Meeting Details..............................................................................................................................26
Joinging a Scheduled Teams Meeting................................................................................................................26
Responding to the Meeting Invitation................................................................................................................26
Editing the Response to the Meeting Invitation................................................................................................ 27
Using the Voicemail................................................................................................ 27
Listening to the Voicemail..................................................................................................................................27
Deleting Voicemail Messages............................................................................................................................. 28
Viewing the Details of the Contacts.................................................................................................................. 28
Teams Phone Settings............................................................................................. 28
Setting the Language.......................................................................................................................................... 28
Time and Date Display..................................................................................................................................... 29
Setting the Time and Date Manually..................................................................................................... 29
Changing the Time and Date Format.....................................................................................................29
Screen Savers...................................................................................................................................................... 29
Changing the Waiting Time for Screen Saver....................................................................................... 30
Changing the Screen Saver Background................................................................................................30
Changing the Screen Backlight Brightness and Time....................................................................................... 30
Bluetooth............................................................................................................................................................. 30
Activating the Bluetooth Mode.............................................................................................................31
Pairing and Connecting the Bluetooth Headset..................................................................................... 31
Editing Your Phone's Bluetooth Device Name...................................................................................... 31
Disabling You Phone Discovery............................................................................................................ 31
Renaming the Paired Bluetooth Devices................................................................................................32
Disconnecting the Bluetooth Device...................................................................................................... 32
Un-pairing the Bluetooth Devices.......................................................................................................... 32
Deactivating the Bluetooth Mode...........................................................................................................32
Optional Accessories with Your Phone.................................................................32
Bluetooth Headset............................................................................................................................................... 33
USB Headset....................................................................................................................................................... 33
Getting More Information About Microsoft Teams............................................33
Viewing More Information About Microsoft Teams......................................................................................... 33
Company Portal.................................................................................................................................................. 33
Entering Microsoft Teams Help Center............................................................................................................. 34
Sending Feedback............................................................................................................................................... 34
Maintaining Teams Phones.................................................................................... 34
Rebooting Your Phone........................................................................................................................................34
Viewing Phone Status.........................................................................................................................................35
Resetting Your Phone......................................................................................................................................... 35
Troubleshooting....................................................................................................... 35
The Phone LCD screen blank............................................................................................................................ 35
The phone display “Network unavailable”........................................................................................................ 35
The phone display time and date incorrectly.....................................................................................................36
Obtain the MAC address of a phone when the phone is not powered on......................................................... 36
The phone cannot receive calls.......................................................................................................................... 36
The handset does not work................................................................................................................................ 36
Checking the IP Address of Teams Phone........................................................................................................ 36
About This Guide
Thank you for choosing Yealink T58A/T56A Teams IP phones, which are mainly designed to work with the
Microsoft Teams client. This guide provides everything you need to quickly use your new phone. Firstly, verify with
your system administrator that the IP network is ready for phone configuration. Also be sure to read the Quick Start
Guide in your phone package before you set up and use the phone.
•
Related Documentations
•
In This Guide
Related Documentations
You can find the following types of documents from each product support page on Yealink Support:
• Release Notes: This guide describes what’s new for a new phone firmware.
• Quick Start Guide: This guide describes the contents of your package, how to assemble the phone or accessory,
and how to use the basic features. This guide is also included in your phone package.
• Administrator Guide: This guide provides detailed information about setting up your network and configuring
features.
• Regulatory Notice: This guide provides information for all regulatory and safety guidance.
| About This Guide | 5
In This Guide
Chapters in this guide include:
•
Chapter 1About This Guide
•
Chapter 2Getting Started with Teams IP Phones
•
Chapter 3Presence Status
•
Chapter 4 Audio Calls
•
Chapter 5Conference Calls
•
Chapter 6Using the Teams Meeting feature
•
Chapter 7Using the Voicemail
•
Chapter 8Optional Accessories with Your Phone
•
Chapter 9Getting More Information About Microsoft Teams
•
Chapter 10Maintaining Teams Phones
•
Chapter 11Troubleshooting
Getting Started with Teams IP Phones
This chapter aims to make you familiar with phone user interface.
Note: As you read this guide, keep in mind that some features are configurable by your system administrator
or determined by your phone environment. As a result, some features may not be enabled or may be operated
differently on your phone. Additionally, the examples and graphics in this guide may not directly reflect what
is displayed or is available on your phone screen.
•
Hardwares of T58A and T56A
•
Power LED Indicator
•
Accessing Screens on Yealink Teams Phones
•
Entering Data and Editing Fields
Hardwares of T58A and T56A
| Getting Started with Teams IP Phones | 6
The table lists each feature numbered in the figures.
Item Description
1 Power LED
indicator
2 Touch Screen 7 inch (1024 x 600) capacitive (5 point) touch screen. Tap to select and
3 HEADSET Key Toggles the headset on or off. The LED indicator glows green when the
4 MUTE Key Toggles the microphone on or off. The LED indicator glows green when the
5 REDIAL Key Redials a previously dialed number.
6 Speakerphone Key Toggles the speakerphone (hands-free) mode or not. The LED indicator glows
7 TRANSFER Key Transfers a call.
8 HOLD Key Places a call on hold or resumes a held call.
9 MESSAGE Key Accesses your voice messages.
10 Volume Key Adjust the volume of handset, headset, speaker, ringer, or media.
Indicates call status, message status and phone’s system status.
highlight screen items.
headset is activated.
mute feature is activated.
green when the speakerphone is activated.
11 Keypad Keys Enable you to enter numbers, letters, and special characters.
12 Speaker Provide the digits and special characters in context-sensitive applications.
Item Description
13 Reversible Tab Secures the handset in the handset cradle when the Phone is mounted
14 Hookswitch Connects or disconnects the phone from the phone line. The hookswitch is
Power LED Indicator
LED Status Description
Red The phone is initializing.
Fast-flashing red (300ms) The phone is ringing.
Slow-flashing red (1s) The phone receives a voicemail or misses a call.
| Getting Started with Teams IP Phones | 7
vertically. For more information on how to adjust the reversible tab, refer to
Yealink Wall Mount Quick Installation Guide for Yealink IP Phones.
automatically activated when a user lifts the handset from the cradle to get a
dial tone.
Note: The above introduces the default LED status. Your system administrator can configure the status of the
power LED indicator.
Accessing Screens on Yealink Teams Phones
You can navigate the menu bar at the bottom of the touch screen to access the following screens easily.
•
Accessing the Calls Screen
•
Accessing the Meeting Screen
•
Accessing the Voicemail Screen
Accessing the Calls Screen
The Calls screen is displayed after the phone startup. You can place a call from the history entry or view the contact
information from the Calls screen.
NO. Name Discription
1 Call History Displays incoming, outgoing and missed calls
| Getting Started with Teams IP Phones | 8
2 Operation Options
3 Tap to search for a contact
4 Tap to initiate a call
• Display the detail information for the contact
•
Tap to call the contact
Accessing the Meeting Screen
You can access the Meetings screen to join or schedule meetings.
1.
Tap Meetings to access the Meetings screen.
NO. Name Discription
1 Scheduled meeting list Displays all the scheduled on the Teams phone, from
Teams client or Outlook
2 Tap to join the corresponding scheduled meeting
3 Tap to schedule a meeting
4 Meeting details Tap the corresponding scheduled meeting to view the
meeting details
Accessing the Voicemail Screen
You can listen to voicemails or place calls to contacts from the Voicemail screen.
1.
Tap Voicemail to access the Voicemail screen.
NO. Name Discription
| Getting Started with Teams IP Phones | 9
1 Voicemail list Displays all the voicemails stored in the voicemail list
2 Tap to play the voicemail
3 Tap to change the playback speed of the voicemail
4 Operation options
•
Tap to view information of contact
•
Tap to call the contact
•
Tap to delete the voicemail
Entering Data and Editing Fields
•
Using the On-screen Keyboard
•
Using the Onscreen Dial Pad
•
Using the Phone Keypad
Using the On-screen Keyboard
Before using the on-screen keyboard to enter data, you need to know the function of the keys on the on-screen
keyboard. The Teams phone supports the English (US) input method.
No. Item Description
| Getting Started with Teams IP Phones | 10
1 26 English
Letters
2 Delete Key
3 Labelled
automatically
to identify
the contextsensitive
features.
4 Tap to switch to the uppercase input mode.
5 Input Method Tap to switch among input modes.
6 Special
Characters
7 Space Key Tap to enter spaces.
• Tap to enter letters.
• Long tap a key and then slide to choose one of the options to enter an alternate
character.
• Tap to delete the entered characters one by one.
• Long tap to delete two or more characters.
Next Key Tap to go to the next field.
Done Key Tap to confirm the settings.
Tap to enter a new line.
Go Key Tap to search for the people.
Tap to enter the corresponding character.
Using the Onscreen Dial Pad
Instead of using the onscreen keyboard, you can also use the dial pad on the dialing screen to enter data. The onscreen
dial pad only provides digit keys, # key and * key.
Procedure
1.
Do one of the following:
• Pick up the handset.
• Press the Speakerphone key.
• Press the HEADSET key.
2.
Use the onscreen dial pad to enter numbers.
Using the Phone Keypad
Instead of using the onscreen keyboard, you can also use phone keypad to enter data. The phone keypad only provides
digit keys, # key and * key.
| Signing into and Locking Your Phone | 11
Procedure
Press digit keys, pound key and star key on the phone.
Signing into and Locking Your Phone
You can sign into your Microsoft online account on the phone and use phone lock feature when necessary.
•
Signing into Your Teams Phone
•
Signing out of Your Teams Phone
•
Phone Lock
Signing into Your Teams Phone
You can sign into your Microsoft online account, which includes your sign-in address and password.
About this task
You can select personal mode or shared mode when sign in:
• Personal mode:Your phone is located in your office as your personal phone.
• Shared mode:The phone is set as a common area phone in a conference room. You can sign shared account mode
to avoid revealing private information(call history and voicemail) if the phone is located in public.
All feature are avaliable in personal mode and shared account mode supports the following feature:
• Place a call
• Receive a call
•
Joinging a Scheduled Teams Meeting
Contact your system administrator to get your sign-in account.
•
Signing into Your Phone in Personal Mode
•
Signing into Your Phone in Shared Mode
Signing into Your Phone in Personal Mode
Procedure
1.
Tap Sign in.
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