Yealink T46S User Manual

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GNU GPL INFORMATION

Yealink T46S Skype for Business phone firmware contains third-party software under the GNU General Public License

(GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and

conditions of the license.

The original GPL license, source code of components licensed under GPL and used in Yealink products can be

downloaded online:

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About This Guide

Yealink T46S phone with Skype for Business firmware enables a new era in unified communications. It is designed to work with the Skype for Business server. Connecting a Yealink T46S Skype for Business phone to Skype for Business server allows you to place regular and Voice over Internet Protocol (VoIP) calls, answer calls, forward calls, conduct a Skype for Business conference call, and dial from your Skype for Business contacts through integration with Microsoft’s Active Directory.

This guide provides everything you need to quickly use your new phone. First, verify with your system administrator that the IP network is ready for phone configuration. Also be sure to read the Quick Start Guide in your phone package before you set up and use the phone. As you read this guide, keep in mind that some features should be configured by your system administrator.

Read the

Yealink Products Regulatory Notices guide

for all regulatory and safety guidance.

In This Guide

Topics provided in this guide include:

 Chapter 1 Overview

 Chapter 2 Getting Started

 Chapter 3 Customizing Your Phone

 Chapter 4 Basic Call Features

 Chapter 5 Advanced Phone Features

 Chapter 6 Using Optional Accessories with Your Phone

 Chapter 7 Troubleshooting

Summary of Changes

This section describes the changes to this guide for each release and guide version.

Changes for Release 9, Guide Version 9.42

The following sections are new:

 Multi-factor Authentication on page 18

 Setting Your Phone as the Default Audio Playback for Your Computer on page 189

User Guide for the T46S Skype for Business Phone

vii

Table of Contents

About This Guide ........................................................................... v

In This Guide .............................................................................................................................................................. v

Summary of Changes ............................................................................................................................................. v

Changes for Release 9, Guide Version 9.42 ............................................................................................... v

Table of Contents ......................................................................... vii

Overview ......................................................................................... 1

Hardware Component Instructions .................................................................................................................. 1

Icons Instructions ..................................................................................................................................................... 3

LED Instructions ........................................................................................................................................................ 5

Power LED Indicators ......................................................................................................................................... 5

Line Key LED........................................................................................................................................................... 5

User Interfaces .......................................................................................................................................................... 6

Phone User Interface .......................................................................................................................................... 6

Web User Interface.............................................................................................................................................. 8

Features Configurable via Phone/Web User Interface .......................................................................... 8

Documentations .................................................................................................................................................... 11

Getting Started ............................................................................. 13

Phone Initialization ............................................................................................................................................... 13

Signing into Skype for Business ...................................................................................................................... 14

PIN Authentication ........................................................................................................................................... 15

User Sign-in ......................................................................................................................................................... 15

Web Sign-In ........................................................................................................................................................ 16

Signing in via PC ............................................................................................................................................... 18

Multi-factor Authentication .............................................................................................................................. 18

Binding Your Mobile Phone with Online Account ............................................................................... 19

Passing MFA........................................................................................................................................................ 20

Signing Out of Skype for Business ................................................................................................................. 24

Presence Status ...................................................................................................................................................... 25

Changing Presence Status ............................................................................................................................. 27

Resetting Presence Status ............................................................................................................................. 27

Idle Screen ............................................................................................................................................................... 28

Status Screen ...................................................................................................................................................... 29

History Screen .................................................................................................................................................... 29

User Guide for the T46S Skype for Business Phone

viii

Directory Screen ................................................................................................................................................ 30

Menu Screen ....................................................................................................................................................... 30

Entering Data and Editing Fields..................................................................................................................... 31

Phone Status ........................................................................................................................................................... 33

Viewing the Phone Status ............................................................................................................................. 33

Basic Network Settings ....................................................................................................................................... 35

Configuring the DHCP .................................................................................................................................... 35

Configuring the Static IPv4 Address.......................................................................................................... 35

Configuring the Static IPv6 Address.......................................................................................................... 36

Customizing Your Phone ............................................................. 39

General Settings .................................................................................................................................................... 39

Remember Password ....................................................................................................................................... 39

Account Lock ...................................................................................................................................................... 41

Always Online ..................................................................................................................................................... 42

Screen Saver........................................................................................................................................................ 43

Power Saving ...................................................................................................................................................... 45

Backlight ............................................................................................................................................................... 48

Contrast ................................................................................................................................................................ 48

Showing Full Name .......................................................................................................................................... 49

Language.............................................................................................................................................................. 50

Time & Date ........................................................................................................................................................ 51

Administrator Password ................................................................................................................................. 54

Key as Send ......................................................................................................................................................... 54

Phone Lock .......................................................................................................................................................... 55

Audio Settings ........................................................................................................................................................ 59

Volume .................................................................................................................................................................. 59

Phone's Ringtone .............................................................................................................................................. 59

Key Tone ............................................................................................................................................................... 61

Contact Management ......................................................................................................................................... 62

Skype for Business Directory ........................................................................................................................ 62

Local Directory ................................................................................................................................................... 68

Placing Calls to Contacts................................................................................................................................ 79

Call History Management .................................................................................................................................. 80

Viewing History Records ................................................................................................................................ 80

Placing a Call from History Records .......................................................................................................... 81

Adding Contacts from History Records ................................................................................................... 81

Deleting History Records ............................................................................................................................... 82

Configuring Contact Avatar .......................................................................................................................... 82

Disabling History Record ............................................................................................................................... 83

Dial Plan .................................................................................................................................................................... 83

Dial-now ................................................................................................................................................................... 84

Delay Time for Dial-Now Rule ..................................................................................................................... 85

Table of Contents

Basic Call Features ........................................................................ 87

Switching among the Handset, Speakerphone and Headset Modes .............................................. 88

Placing Calls ............................................................................................................................................................ 88

Placing a Call ...................................................................................................................................................... 88

Placing Multiple Calls ...................................................................................................................................... 89

Placing a Call from the Search Results List ............................................................................................. 89

Dialing the Hotline Number ......................................................................................................................... 90

Redialing Numbers .......................................................................................................................................... 90

Answering Calls ...................................................................................................................................................... 91

Answering When Not in Another Call ...................................................................................................... 91

Answering When in Another Call ............................................................................................................... 91

Answering Calls Automatically .................................................................................................................... 92

Configuring the Call Waiting ........................................................................................................................ 92

Ending Calls ............................................................................................................................................................. 94

Call Mute .................................................................................................................................................................. 94

Call Hold/Resume ................................................................................................................................................. 94

Music on Hold .................................................................................................................................................... 95

Call Forward ............................................................................................................................................................ 96

Static Forwarding .............................................................................................................................................. 96

Dynamic Forwarding ..................................................................................................................................... 102

Team-Call Group ................................................................................................................................................. 103

Team-Call Ringtone ....................................................................................................................................... 104

Response Groups ................................................................................................................................................ 104

Response Group Ringtone .......................................................................................................................... 105

Call Queue ............................................................................................................................................................. 105

Inbound Private Line .......................................................................................................................................... 106

Private Line Tones ........................................................................................................................................... 107

Call Transfer........................................................................................................................................................... 107

Blind Transfer .................................................................................................................................................... 108

Consultative Transfer ..................................................................................................................................... 108

Skype for Business Conference ..................................................................................................................... 109

Initiating a Skype for Business Conference Call.................................................................................. 109

Viewing the Conference Information ...................................................................................................... 112

Viewing the Conference Participants ...................................................................................................... 112

Managing the Conference Participants ................................................................................................. 113

Calendar .................................................................................................................................................................. 118

Setting up an Appointment in Outlook ................................................................................................. 118

Setting up a Meeting in Outlook .............................................................................................................. 119

Setting up an Event in Outlook ................................................................................................................. 120

Setting up a Skype Conference in Outlook .......................................................................................... 121

Using the Calendar ......................................................................................................................................... 122

Parking and Retrieving Calls on the Skype for Business Server ....................................................... 130

Parking Skype for Business Calls .............................................................................................................. 130

User Guide for the T46S Skype for Business Phone

Retrieving Parked Skype for Business Calls .......................................................................................... 130

Group Call Pickup ............................................................................................................................................... 131

Shared Line Appearance(SLA) ........................................................................................................................ 132

Viewing Shared Line Appearances ........................................................................................................... 133

Answering SLA Calls....................................................................................................................................... 134

Placing a SLA Call on Hold .......................................................................................................................... 134

Resuming Held SLA Calls ............................................................................................................................. 134

Missed and Received Calls on Shared Lines ........................................................................................ 135

Boss-Admin ........................................................................................................................................................... 135

Assigning/Removing Delegates ................................................................................................................ 135

Viewing the Delegates Group .................................................................................................................... 138

Viewing the Boss Group ............................................................................................................................... 138

Boss-Line Ringtone ........................................................................................................................................ 139

Delegates-Call Ringtone .............................................................................................................................. 139

Using the Boss-Admin Feature .................................................................................................................. 140

Voicemail ................................................................................................................................................................ 147

Leaving the Voicemail ................................................................................................................................... 148

Managing the Voicemail .............................................................................................................................. 149

Advanced Phone Features ......................................................... 153

E911 .......................................................................................................................................................................... 153

E911 Location Tip ........................................................................................................................................... 153

Adding the Location Information ............................................................................................................. 155

Selecting the Default Location .................................................................................................................. 156

Viewing the Location Information ........................................................................................................... 156

Emergency Call ................................................................................................................................................ 156

USB Recording ..................................................................................................................................................... 157

Recording a Call .............................................................................................................................................. 159

Stop Recording a Call .................................................................................................................................... 160

Playing Back Recorded Calls ....................................................................................................................... 161

Deleting the Recording ................................................................................................................................ 163

Viewing the Storage Space ......................................................................................................................... 163

Intercom ................................................................................................................................................................. 163

Configuring the Intercom ............................................................................................................................ 164

Configuring the Target Extension Number .......................................................................................... 165

Placing an Intercom Call .............................................................................................................................. 166

Multicast Paging .................................................................................................................................................. 167

Sending RTP Stream ...................................................................................................................................... 167

Receiving RTP Stream ................................................................................................................................... 169

Using Multicast Paging ................................................................................................................................. 170

Privacy Mode ........................................................................................................................................................ 171

Modifying the Privacy Mode from the Phone ..................................................................................... 172

Modifying the Privacy Mode from the Skype for Business Client ............................................... 172

Hot Desking .......................................................................................................................................................... 174

Table of Contents

Configuring the Hot Desking ..................................................................................................................... 174

Signing in as the Hot Desking User ......................................................................................................... 174

Signing out from the Hot Desking User ................................................................................................ 175

Common Area Phone ........................................................................................................................................ 176

Configuring a Common Area Phone ....................................................................................................... 176

Signing into a Common Area Phone Account .................................................................................... 177

Signing Out of a CAP Account .................................................................................................................. 180

Branch Office Resiliency ................................................................................................................................... 180

Better Together over Ethernet ....................................................................................................................... 181

Getting Started with Better Together over Ethernet ........................................................................ 182

Installing the Yealink Better Together over Ethernet Connector ................................................. 182

Pairing Your Phone with Your Computer .............................................................................................. 186

Setting Your Phone as the Default Audio Playback for Your Computer .................................. 189

Enabling Better Together over Ethernet ................................................................................................ 190

Using Better Together over Ethernet ...................................................................................................... 192

Disabling BToE on Your Phone ................................................................................................................. 194

Exiting BToE on Your Computer ............................................................................................................... 195

Uninstalling the Yealink BToE Connector .............................................................................................. 195

Using Optional Accessories with Your Phone ......................... 197

Using a Headset .................................................................................................................................................. 197

Using an Analog Headset ............................................................................................................................ 198

Using the Wireless Headset Adapter EHS36 ........................................................................................ 200

Using Bluetooth Feature .................................................................................................................................. 200

Connecting the Bluetooth USB Dongle BT40 ...................................................................................... 201

Activating the Bluetooth Mode ................................................................................................................. 201

Pairing and Connecting the Bluetooth Headset ................................................................................. 202

Viewing the Bluetooth headset information ........................................................................................ 203

Editing the Bluetooth Device Information ............................................................................................ 204

Deleting the Bluetooth Headset ............................................................................................................... 204

Disconnecting the Bluetooth Headset ................................................................................................... 205

Deactivating the Bluetooth Mode ............................................................................................................ 205

Using an EXP40 Expansion Module ............................................................................................................. 206

Troubleshooting ......................................................................... 207

Troubleshooting Solutions .............................................................................................................................. 207

Regulatory Notices .................................................................... 217

Service Agreements ........................................................................................................................................... 217

Limitations of Liability ....................................................................................................................................... 217

Safety Instructions .............................................................................................................................................. 217

User Guide for the T46S Skype for Business Phone

xii

Appendix A - Time Zones .......................................................... 219

Overview

This chapter provides the overview of the T46S Skype for Business phone. Topics include:

 Hardware Component Instructions

 Icons Instructions

 LED Instructions

 User Interfaces

 Documentations

For more information or assistance with your new phone, contact your system administrator.

Hardware Component Instructions

The main hardware components of the T46S Skype for Business phone are the LCD screen and the keypad.

The following figure displays the hardware features on the T46S Skype for Business phone:

Hardware component instructions of the T46S Skype for Business phone are:

Item

Description

①

LCD Screen

Shows information about calls, messages, soft keys, time, date and other relevant data:

• Call information—caller ID, call duration

User Guide for the T46S Skype for Business phone

Item

Description

• Icons (for example, )

• Missed call text or second incoming caller information

• Prompt text (for example, "Saving config file!")

• Time and date

②

Power Indicator LED

Indicates whether the phone is powered up and some

feature statuses.

• Receives an incoming call—Fast flashing

• Receives a voicemail—Slow flashing

③

Line Keys

• Press the first line key to enter pre-dialing screen or answer an incoming call.

• Call a favorite contact quickly

• Use phone lock feature

• Use multicast paging feature

• Use Intercom feature

• Use Boss-Admin feature

• Use Shared Lined Appearance (SLA) feature

④

HEADSET Key

Toggles and indicates the headset mode. The key LED glows green when headset mode is activated. MUTE Key

Toggles and indicates mute feature. The key LED glows red when the microphone is muted.

⑤

MESSAGE Key

Accesses and manages voice mails.

HOLD Key

Places a call on hold or resumes a held call.

REDIAL Key

Redials the most recently dialed number. TRANSFER Key

Transfers a call to another party.

⑥

Speakerphone Key

Toggles and indicates the hands-free (speakerphone) mode. The key LED glows green when the speakerphone mode is activated.

⑦

Volume Key

Adjusts the volume of the handset, headset, speaker, and ringer.

Overview

Item

Description

⑧

Dialpad

Allows you to enter numbers, letters and special characters as well as select menu items which are with index numbers.

⑨

Scroll through menus, information or options displayed on the phone’s screen.

Confirms actions or answers incoming calls.

Cancels actions or rejects incoming calls.

⑩

Soft Keys

Label automatically to identify their context-sensitive features.

⑪

Speaker

Provides hands-free (speakerphone) audio output.

⑫

Reversible Tab

Secures the handset in the handset cradle when the phone is mounted vertically. For more information on how to adjust the reversible tab, refer to

Yealink Wall Mount Quick

Installation Guide for Yealink IP Phones

⑬

Hookswitch

•Lifts the handset from the handset cradle, then the

hookswitch bounces and the phone connects to the line.

• Resets the handset on the handset cradle, then the phone

disconnects from the line automatically.

Icons Instructions

Phone icons displaying on the LCD screen are described in the following table:

Icons

Description

Local Favorites

Call Mute

Call Hold

Received Calls

Placed Calls

Missed Calls

Forwarded Calls

Bluetooth mode is on

Bluetooth headset is both paired and connected

User Guide for the T46S Skype for Business phone

Icons

Description

Hands-free speakerphone mode

Location is not set

Auto Answer

Voicemail

Unread voicemail

Read voicemail

Conference organizer

Conference presenter

Conference attendee

Ringer volume is 0

Phone Lock

Paging key

Intercom key

Shared Line Appearance

USB flash drive is connected

Recording in progress

Recording paused

Set your phone as primary audio device for PC

Overview

LED Instructions

Power LED Indicators

LED Status

Description

Red

The phone is initializing.

Fast-flashing red (300ms)

The phone is ringing.

Slow-flashing red (1s)

The phone receives a voicemail.

Red for 500ms and off for 3s alternately

The phone enters power-saving mode.

Off

The phone is powered off. The phone is idle. The phone is busy. The call is placed on hold by yourself. The call is placed is held by the other party. The call is muted.

Note

Line Key LED

The first line key LED (phone line)

LED Status

Description

Green

The line is seized. The line is in conversation.

Fast-flashing green

The line receives an incoming call.

Slow-flashing green

The call is placed on hold.

Off

The line is inactive.

The fifth line key LED (configured as a B/A key and the boss enables the Simultaneously

Ring to Delegates feature)

LED Status

Description

Red

As a delegate, your boss is answering a call.

The above introduces the default status of power LED indicator. You can configure it via web user interface. For more information, refer to

Yealink_Skype_for_Business_HD_IP_Phones_Administrator_Guide

User Guide for the T46S Skype for Business phone

LED Status

Description

As a boss, your delegate is answering a call on behalf of you.

Flashing red

As a delegate, your boss places a call on hold. As a boss, your delegate places the delegation call on hold.

Off

The line is inactive.

Line key LED (configured as shared line appearances)

LED Status

Description

Red

The shared line is active and answered by other member.

Green

The shared line is active and answered by you.

Slow -flashing red

The shared line is placed on hold by other member.

Slow -flashing green

The shared line is placed on hold by you.

Fast -flashing green

The shared line receives an incoming call.

Off

The line is inactive.

User Interfaces

There are two ways to configure your phone:

 Via phone user interface

 Via web user interface

The phone user interface, being made up of keypad and LCD screen, allows users to perform all call operations and change basic configuration settings directly on the phone. But if you want to access all configuration settings, you should use web user interface instead. In most cases, it is possible to configure your phone via both phone user interface and web user interface. While in some particular cases, only via phone user interface or via web user interface is available for you to operate or configure your phone. This guide mainly takes phone user interface as an example.

Phone User Interface

You can customize your phone by pressing the Menu soft key to access the phone user interface. The Setting->Advanced option is only accessible to the administrator, and the default administrator password is “admin” (case-sensitive). For more information on customizing your phone with the available options from the phone user interface, refer to

Customizing Your Phone on page 39.

Menus are used to access information and configure the phone.

Overview

The figure below shows the phone's menus and submenus.

User Guide for the T46S Skype for Business phone

Web User Interface

In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone by pressing the OK key on the phone when the phone is idle. Enter the IP address (for example, http://192.168.0.10 or 192.168.0.10 for IPv4; http://[2005:1:1:1:215:65ff:fe64:6e0a] or [2005:1:1:1:215:65ff:fe64:6e0a] for IPv6) in the address bar of a web browser on your PC. The default administrator user name and password are both “admin” (case-sensitive).

Navigating the Web User Interface

When you log into the web user interface successfully, the phone status is displayed on the first page of the web user interface. You can click each menu to customize or click Log out to log out of the web user interface.

The following figure is an example that navigates to Settings->Preference:

Features Configurable via Phone/Web User Interface

The main features you can customize for the phone via phone user interface and/or via web user interface are listed in the following table:

Features

Phone User Interface

We User Interface

Network Settings

--Basic Network Settings

--DHCP

√

Overview

Features

Phone User Interface

We User Interface

--IPv4

√

--IPv6

√

Registration

--PIN Authentication

√

--User Sign-in

√

--Web Sign-in

√

--Sign in via PC √ X

--CAP Provisioning

√

Basic Phone Settings

--Remember Password

√

--Account Lock

√

--Always Online

√

--Screen Saver

√

--Power Saving

√

--Backlight

√

--Contrast

√

--Language

--Phone Language

√

--Web Language

√

--Time & Date

--SNTP Settings

√

--Manually Settings

√

--Time & Date Format

√

--Administrator Password

√

--Key As Send

√

--Phone Lock

√

--Audio Settings

--Phone Ring Tone

√

--Key Tone

√

--Contact Management

User Guide for the T46S Skype for Business phone

Features

Phone User Interface

We User Interface

--Local Directory

√

--Skype for Business Directory

√

--Call History Management

--History Management

√

--History Settings

√

--Dial Now

√

Basic Call Features

--Hotline

√

--Auto Answer

√

--Call Waiting

√

--Call Forward √ X

--Call Transfer √ X

--Calendar

√

--Call Park/Retrieve

√

--Voice mail √ X

Advanced Phone Features

--E911 Location Tip

√

-- USB Recording √ X

--Intercom

√

--Multicast Paging

-Paging List

√

--Multicast Listening

√

--Privacy Mode √ X

--Hot Desking

√

--Common Area Phone

√

--Better Together over Ethernet

√

--Headset

--Headset Prior

√

--Dual Headset

√

Overview

Features

Phone User Interface

We User Interface

--Bluetooth

√

--Ext Keys

√

Note

Documentations

The following table shows documentations available for the T46S Skype for Business phone.

Name

Contents

Where found

Language

Quick Start Guide

Basic call features and phone customizations

In the package/ On the website

English/Chinese

User Guide

Phone/Web user interface settings Basic call features and BToE (Better Together over Ethernet) feature

On the website

English/Chinese

Note

You can download the latest documentations online:

http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage.

The table above lists most of the feature options. Please refer to the relevant sections for more information.

User Guide for the T46S Skype for Business phone

Getting Started

This chapter provides the following basic installation instructions and information for obtaining the best performance with the T46S Skype for Business phone. Topics include:

 Phone Initialization

 Signing into Skype for Business

 Signing Out of Skype for Business

 Presence Status

 Idle Screen

 Entering Data and Editing Fields

 Phone Status

 Basic Network Settings

For more information or assistance with your new phone, contact your system administrator.

Phone Initialization

After your phone is powered on, the system boots up and performs the following steps:

Automatic Phone Initialization

The phone finishes the initialization by loading the saved configuration. The LCD screen displays "Welcome Initializing…Please wait" during the initialization.

DHCP (Dynamic Host Configuration Protocol)

The phone attempts to contact a DHCP server in your network to obtain valid IPv4 network settings (e.g., IP address, subnet mask, default gateway address and DNS address) by default.

After the phone finishes the initialization, the sign-in screen appears on the LCD screen.

Note

If your network does not use DHCP, proceed to Basic Network Settings on page 35.

User Guide for the T46S Skype for Business phone

Signing into Skype for Business

After the initialization, the phone enters the idle screen. The screen will be shown as below:

You can press the Menu soft key to enter the menu screen before signing into the Skype for Business server.

In the menu screen, you can view phone status or phone settings.

Skype for Business users are authenticated by Microsoft Active Directory Domain Service. The following four sign-in methods are available:

 PIN Authentication: This method uses the user’s phone number (or extension) and

personal identification number (PIN) to sign into Skype for Business server. This sign-in method is only applicable to On-Premises account.

 User Sign-in: This method uses the user’s credentials (sign-in address, user name, and

password) to sign into Skype for Business server. This sign-in method is applicable to OnPremises account and Online account.

 Web Sign-in: This method uses the unique website shown on the phone to sign in. This

sign-in method is only applicable to Online account.

 Sign in via PC: when your phone is paired to your computer using Better Together over

Ethernet (BToE), use the Skype for Business client to sign in. This sign-in method is applicable to On-Premises account and Online account.

If the Skype for Business server is configured to lock the phone. You need to configure a lock PIN at the initial sign-in. For more information, refer to Phone Lock on page 55.

Note

If the phone reboots after successful login, the login credentials from the previous Sign-In will be cached. User can sign in successfully without reentering the credentials.

Getting Started

PIN Authentication

You can sign into Skype for Business on your phone with your PIN Authentication credentials. Your system administrator provides you with your PIN Authentication credentials.

Note

To sign into Skype for Business server using PIN Authentication method via phone user

interface:

1. Press the Sign In soft key.

2. Select PIN Authentication.

3. Enter your phone number or extension (e.g., 4040) in the Extension field.

4. Enter your personal identification number in the PIN field.

5. Press the Sign In soft key.

PIN Authentication method is configurable via web user interface at the path:

Account->Register->PIN Authentication.

User Sign-in

You can sign into Microsoft Skype for Business on your phone with your login credentials, which includes your address, username, and password and all of these are provided by your system administrator.

To sign into the Skype for Business server using User Sign-in method via phone user

interface:

1. Press the Sign In soft key.

2. Select User Sign-in.

3. Enter your Skype for Business user’s sign-in address (e.g., 4040@yealinksfb.com) in the

Address field.

The system administrator should configure network environment in advanced for PIN Authentication method. If not, your phone may not display this sign-in method. Contact your system administrator for more information.

User Guide for the T46S Skype for Business phone

4. Enter your Skype for Business user name (e.g., 4040@yealinksfb.com) in the UserName

field.

5. Enter the sign-in password in the Password field.

6. Press the Sign in soft key.

User Sign-in method is configurable via web user interface at the path: Account->Register-> User Sign-in.

Web Sign-In

You can sign in to a phone with your Skype for Business Online account using the Web Sign-In method via a web browser. Your system administrator provides you with your login credentials. Web Sign-In feature is enabled by default.

To sign into Skype for Business server using Web Sign-In method via phone user interface:

1. Press the Sign In soft key.

2. Select Web Sign-in.

3. Press the Sign In soft key.

Getting Started

The pairing code and URL are shown on the screen.

4. On your computer, enter the URL into your web browser.

5. On the Skype for Business Authentication website, enter your email address (e.g.,

zhaops04@example.onmicrosoft.com) in the Email address field.

6. Click Verify email to verify the email address.

The sign-in screen will appear if the email address is valid.

7. Enter your Online account and password.

8. (Optional) Check the Keep me signed in checkbox, so that you don't need to enter a

password next time.

User Guide for the T46S Skype for Business phone

9. Click Sign in.

10. Enter the pairing code generated on the phone (e.g., gstnvjmpr) into the web browser.

11. Click Continue.

12. Click the account to sign in.

A confirmation message is displayed when your phone successfully signs into Skype for Business.

Web Sign-In feature is configurable via web user interface at the path: Features->General Information->Web Sign in.

Web Sign-In method is configurable via web user interface at the path:

Account->Register->Web Sign in.

Signing in via PC

When your phone and your computer are paired using Better Together over Ethernet (BToE), you can sign into your phone using the Skype for Business client on your computer. For more information, refer to Better Together over Ethernet on page 181.

Multi-factor Authentication

To guarantee the security of account, your system administrator may enable multi-factor authentication (MFA) feature for your online account. In this case, you need to pass a 2-step

verification at the initial sign-in. It means that you should sign in with your password and a verification sent to your phone.

To use MFA feature, you should bind your mobile phone with online account first.

Getting Started

Binding Your Mobile Phone with Online Account

To bind your mobile phone with online account:

1. On the Skype for Business Client, enter your online account, and then click Sign in.

2. Enter your sign-in password, and then click Sign in.

3. Click Set it up now.

4. Enter your mobile phone number in the corresponding field and select an authentication

method.

5. Click Next.

6. Depend on your choice:

User Guide for the T46S Skype for Business phone

- If you click Call me:

1) Your mobile phone will receive a call and you need to follow the voice prompt

to authenticate.

2) Click Done.

- If you click Send me a code by text message:

1) Enter the correct verification code received from your mobile phone in the

corresponding field.

2) Click Verify.

Your mobile phone will be bound with your online account.

Passing MFA

MFA applies to user Sign-in, web sign-in and sign in via PC methods. You can use Voice call authentication or Text verification to log in and then use the Skype for Business phone. The Skype for Business phone will use the authentication mode you set on the Skype for Business client by default.

Passing MFA When Using User Sign-in or Sign in via PC Method

To pass MFA when using User Sign-in or Sign in via PC method to sign in the Skype for

Business Server via phone user interface:

1. Using User Sign-in or Sign in via PC method to sign into Skype for Business.

For more information, refer to User Sign-in on page 15 or Signing in via PC on page 18.

2. Depend on the authentication method you select on the Skype for Business client:

- If you select Call me, your mobile phone will receive a call and the Skype for

Business phone shows as following:

Answer the call and follow the voice prompt to complete authentication.

Getting Started

If you want to change to text verification method, do the following:

1) Press the Switch soft key on the verification screen..

2) Select Text verification, press the OK soft key.

3) Enter the verification code received in the corresponding field and then press

the Verify soft key.

- If you select Send me a code by text message, your mobile phone will receive a

verification code and the Skype for Business phone shows as following:

Enter the verification code received in the corresponding field and then press the Verify soft key.

If you want to change to voice call verification method, do the following:

1) Press the Switch soft key on the verification screen.

2) Select Voice call verification, press the OK soft key.

3) Answer the call and follow the voice prompt to complete authentication.

User Guide for the T46S Skype for Business phone

Your phone will sign into Skype for Business Server successfully.

Passing MFA When Using Web Sign-in

To pass MFA when using Web Sign-in method via web user interface:

1. Using Web Sign-in method to sign into Skype for Business.

For more information, refer to Web Sign-In on page 16.

Your web browser enters the verification screen.

2. Depend on the authentication method you select on the Skype for Business client:

- If you select Call me, your mobile phone will receive a call:

Answer the call and follow the voice prompt to complete authentication.

If you want to change to text verification method, do the following:

1) Click Sign in another way to switch authentication method.

2) Click Text+XX XXXXXXXXX90.

3) Enter the correct code in the corresponding field and click Verify.

Getting Started

- If you select Send me a code by text message, your mobile phone will receive a

verification code:

Enter the correct code in the corresponding field and click Verify.

If you want to change to voice call verification method, do the following:

1) Click Sign in another way to switch authentication method.

2) Click Call+XX XXXXXXXXX90.

3) Answer the call and follow the voice prompt to complete authentication.

User Guide for the T46S Skype for Business phone

Your computer prompts the following:

3. You can click Yes to reduce the number of times you are asked to sign in.

Your phone will sign into Skype for Business Server successfully.

Signing Out of Skype for Business

To sign out of Skype for Business server:

1. Press Status soft key to enter the account status screen.

2. Press or to select Sign Out.

The LCD screen prompts “Are you sure to sign out?”.

3. Press the OK soft key.

The phone signs out of Skype for Business server.

After you sign out of Skype for Business, the account-related features (call or view your Skype for Business contacts, etc.) are not available. However, you can still use other available features.

Signing out via web user interface at the path: Account->Register->Sign Out.

Getting Started

Presence Status

After signing in successfully, the first line key displays your account and presence status by default.

Your presence information is a quick way for other people to check your status. Presence is automatically set based on your Outlook calendar, but you can change it manually if you want to. For example, when you are busy, you can change your status to DND to avoid being disturbed.

The following table describes what each status means, and which ones you can set by yourself.

If your presence is

It means

How this status gets set

Available

You are online and available to be contacted.

Set automatically for you based on your phone activity or Outlook calendar. You can also set this status when you want others to know you’re in your office.

Be Right Back

You are stepping away from the phone for a few moments.

You can set your presence to this anytime you want.

Inactive

Your phone has been idle for a specified period of time (set by you).

Set automatically for you when your phone has been idle for a specified time (5 minutes by default).

Away

Your phone has been idle for a specified period of time (set by you).

Set automatically for you when your phone has been inactive for a specified time (5 minutes by default).

You can also set your presence to this anytime you want.

Off Work

You are off duty and not available to be contacted.

You can set your presence to this anytime you want.

Busy

You are busy and don’t want to be interrupted.

Set automatically for you based on your Outlook calendar.

You can also set your presence to this anytime you want.

Urgent interruptions

only

You are busy and only the specified contact can all you (the contact should be configured in advance).

You can see this status for a contact whose status is Do not Disturb, and the contact has configured your privacy relationship to be Workgroup.

In a call

You are in a Skype for

Set automatically for you based on

User Guide for the T46S Skype for Business phone

If your presence is

It means

How this status gets set

Business call (a two-way

audio call) and don’t

want to be disturbed.

your phone activity.

In a meeting

You are in a meeting and

don’t want to be

disturbed.

Set automatically for you based on your Outlook calendar.

In a conf call

You are in a Skype for Business conference call (a Skype for Business meeting with audio) and

don’t want to be

disturbed.

Set automatically for you when you have joined a conference call or a meet now session.

Do Not Disturb

You don’t want to be

disturbed, but the conversation notifications sent by someone in your workgroup can still reach you.

You can set your presence to this anytime you want. If you manually set it to Do Not Disturb, the incoming call will be forwarded to your voicemail directly. But you can still receive calls from the workgroup.

Blocked

You want to prevent a contact from reaching you via Skype for Business

You can see this status for a contact who has assigned by you to be a blocked contact using the Skype for Business client.

Presenting

You are giving a

presentation and can’t be

disturbed.

Set automatically for you when you are presenting using your Skype for Business client.

Out of Office

You are out of the office.

Set automatically for you based on your Outlook calendar.

You have set the automatic reply feature in Outlook.

Set automatically for you when you

set automatic replies in Outlook

Offline

You are not signed in or

you’ll appear as Offline to the person whom you’ve

blocked from seeing your presence.

Set automatically for you when you log off your phone. Or you’ll appear as Offline to people whom

you’ve blocked from seeing your

presence.

Unknown

Your presence can't be detected.

This status might appear to contacts who are not using Skype for Business.

Getting Started

Changing Presence Status

To change your presence status:

1. Press the Status soft key.

2. Press or to highlight the desired presence status.

3. Press the Select soft key to accept the change.

The presence status will be changed on the phone and be synchronized to the Skype for Business server.

Resetting Presence Status

To reset your presence status to the default:

1. Press the Status soft key.

2. Press or to highlight Reset Status.

3. Press the Select soft key to accept.

Your status will be reset to “Available”.

User Guide for the T46S Skype for Business phone

Idle Screen

If the phone has successfully started up, and a Skype for Business user signs into Skype for Business server on the phone, the screen will be shown as below:

No.

Name

Description

Status Bar

Shows time and date and the feature icons. For more information, refer to Icons Instructions on page 3.

Line Key Labels

 Show the account name.

 Show the Lock key. For more information,

refer to Phone Lock on page 55.

 Show the Paging key. For more information,

refer to Multicast Paging on page 167.

 Show shared line appearances. For more

information, refer to Shared Line

Appearance(SLA) on page 132.

 Show local favorites and Skype for Business

favorites. For more information, refer to

Contact Management on page 62.

 Show the Boss Admin key. For more

information, refer to Boss-Admin on page

135.

 Show the Intercom key. For more

information, refer to Intercom on page 163.

Getting Started

No.

Name

Description

Page Icons

You can press the tenth line key to turn the page.

Shortcut Keys

Press the Status soft key to enter the Status screen and change your presence information. Press the History soft key to enter the History screen and view call history. Press the Directory soft key to enter the Directory screen and view contacts. Press the Menu soft key to enter the Menu screen.

Main Window

Shows the phone account and the static forward methods.

When the phone misses calls, a number icon (indicating the number of missed calls) will appear on the History soft key. If you press the History soft key, the number icon will disappear.

When the phone receives voicemails, a number icon (indicating the number of the voicemails you haven't retrieved) will appear on the Menu soft key.

Status Screen

Press the Status soft key to enter the Status screen. You can change your account status manually.

For more information, refer to Presence Status on page 25.

History Screen

Press the History soft key to enter the History screen. You can view All, Missed, Placed, Received and Forwarded lists.

User Guide for the T46S Skype for Business phone

Each call history list supports up to 100 entries. You can view call history, place a call, add a contact or delete an entry from the call history list.

For more information, refer to Call History Management on page 80.

Directory Screen

Press the Directory soft key to enter the Directory screen. The directory window displays the groups and the number of members. You can press , to select the desired group.

Menu Screen

Press the Menu soft key to enter the Menu screen.

Getting Started

Entering Data and Editing Fields

You can enter data and edit fields using the phone keypad.

Phone keypad can provides different characters when using the 2aB, abc, ABC or 123 input mode. You can change the following input modes to enter data and edit fields on your phone. When your phone keypad matches the input mode, you can press the keypad repeatedly to view the character (or numbers) options and stop to select. When the character (or numbers) you want to enter displays in the field, wait one second, and enter the next character (or numbers).

The following table lists the input modes and character (or numbers) options for the keypad:

Input Mode

Keypad

2aB

abc

ABC

123

2abcABC

abc2джеабвгз

ABC2ДЖЕАБВ

ÃÇ

3defDEF

def3ийклр

DEF3ИЙКЛР

4ghiGHI

ghi4ìíîï

GHI4ÌÍÎÏ

4 5jklJKL

jkl5£

JKL5£

6mnoMNO

mno6цштуфхс

MNO6ЦШТУФ

ÕÑ

7pqrsPQRS

pqrs7ßЅ

PQRS7Ѕ

8tuvTUV

tuv8ùúûü

TUV8ÙÚÛÜ

9wxyzWXYZ

wxyz9ýÞ

WXYZ9ÝÞ

9 0

space

*.,'?!\-

()@/:_;+&%=<

￡$¥¤[]{}~^¡¿§

#"|

*.,'?!\-

()@/:_;+&%=<

￡$¥¤[]{}~^¡¿§

#"|

*.,'?!\-

()@/:_;+&%=<

￡$¥¤[]{}~^¡¿§

#"|

*.@+\ :

# # #

User Guide for the T46S Skype for Business phone

To enter or edit data:

If you want to

Then you can

Enter only digits (1), uppercase (A) characters, lowercase (a) characters, or alphanumeric (2aB) characters.

Press a keypad key one or more times (depending on what input mode you’re in) to enter the characters that is displayed on the keypad key.

You can press the abc soft key one or more times to switch among uppercase (ABC soft key), alphanumeric (2aB soft key),numeric (123 soft key) and lowercase (abc soft key) input modes.

For example, if the input mode is ABC:

- To enter “A”, press once.

- To enter “B”, press twice quickly.

- To enter “C”, press three times quickly.

- To enter “2ДЖЕАБВГЗ”, press more

than three times quickly.

Note: When you are in the uppercase (ABC soft key) or lowercase (abc soft key) input mode, is not available.

Enter special characters.

Press the keypad key or , or long press .

For Key:

- If it is in the uppercase (ABC soft key) or

lowercase (abc soft key) input mode, it will provide the space character.

- If it is in the numeric (123 soft key) or

alphanumeric (2aB soft key) input mode, it will only provide the digit 0.

- Long press on the pre-dialing screen

will provide the special character “+”.

For key:

- It only provides the pound character “#”.

For key:

- If it is in the uppercase (ABC soft key),

lowercase (abc soft key) or alphanumeric (2aB soft key) input mode, it will provide the following special characters: *.,?!\- ()@/:_;+&%=<>￡$¥¤[]{}~^¡¿§#"|.

- If it is in the numeric (123 soft key) input

mode, it will provide the following special

Getting Started

If you want to

Then you can

characters: *.@+\ ：.

Delete text you entered.

Press or to position the cursor to the right of the text you want to delete, and then press the Delete soft key to delete one character at a time.

Phone Status

You can view phone status via phone user interface or web user interface.

Available information of phone status includes:

 General information (IPv4 address or IPv6 address, MAC address and firmware version).

- IPv4 uses a 32-bit address.

- IPv6 uses a 128-bit address.

 Network status (IPv4 status or IPv6 status, IP mode, and phone MAC address).

 Phone status (product name, hardware version, firmware version, product ID, phone MAC

address and device certificate status).

 Location information (location is set to assist emergency responder)

 License (device license status and validity)

Viewing the Phone Status

You can view phone status via phone user interface or web user interface.

To view the phone status via phone user interface:

1. Press Menu->Status.

2. Press or to scroll through the list.

3. Press the Enter soft key.

User Guide for the T46S Skype for Business phone

To view the phone status via web user interface:

1. Open the web browser on your PC.

2. Enter the IP address in the browser’s address bar, and then press the Enter key.

For example, “http://192.168.0.10” for IPv4 or “http://[2005:1:1:1:215:65ff:fe64:6e0a]” for IPv6.

3. Enter the user name (admin) and password (admin) in the login page.

4. Click Confirm to login.

The phone status is displayed on the first page of the web user interface.

Getting Started

Basic Network Settings

In order to use your phones, you must set up basic network. You can use DHCP or configure a static address to connect your phone to the network. If your phone cannot contact a DHCP server, you need to configure network settings manually. The phone can support either or both IPv4 and IPv6 addresses.

Note

Configuring the DHCP

You can configure DHCP for IPv4 or IPv6. The following takes IPv4 as an example:

To configure the DHCP via phone user interface:

1. Press Menu->Setting->Advanced (default password: admin) ->Network->WAN Port.

2. Press or , or the Switch soft key to select IPv4 or IPv4 & IPv6 from the IP Mode

field.

3. Select IPv4, and then press the Enter soft key.

4. Press , , or the Switch soft key to select DHCP from the Type field.

5. Press the Save soft key to accept the change.

If you want to configure DHCP for IPv6, select IPv6 or IPv4 & IPv6 from the IP Mode field in the step 2.

DHCP is configurable via web user interface at the path Network->Basic.

Configuring the Static IPv4 Address

To configure a static IPv4 address via phone user interface:

1. Press Menu-> Setting->Advanced (default password: admin) ->Network->WAN Port.

The wrong network settings may result in inaccessibility of your phone and may also have an impact on your network performance. For more information on these parameters, contact your system administrator.

User Guide for the T46S Skype for Business phone

2. Press or , or the Switch soft key to select IPv4 or IPv4 & IPv6 from the IP Mode

field.

3. Press to select IPv4, and then press the Enter soft key.

4. Press or , or the Switch soft key to select the Static IP from the Type field.

5. Enter the desired value in the IP Address, Subnet Mask, Gateway, Primary DNS and

Secondary DNS field respectively.

6. Press the Save soft key to accept the change.

The LCD screen prompts “Reboot now?”.

7. Press the OK soft key.

This configuration will take effect after a reboot.

Static IPv4 address is configurable via web user interface at the path Network->Basic.

Configuring the Static IPv6 Address

To configure a static IPv6 address via phone user interface:

1. Press Menu->Setting->Advanced (default password: admin) ->Network->WAN Port.

2. Press or , or the Switch soft key to select IPv6 or IPv4 & IPv6 from the IP Mode

field.

3. Press select IPv6, and then press the Enter soft key.

4. Press or , or the Switch soft key to select the Static IP from the Type field.

5. Enter the desired value in the IP Address, IPv6 IP Prefix, Gateway, Primary DNS and

Secondary DNS fields respectively.

Getting Started

6. Press the Save soft key.

The LCD screen prompts “Reboot now?”.

7. Press the OK soft key to accept the change.

This configuration will take effect after a reboot.

Static IPv6 address is configurable via web user interface at the path Network->Basic.

User Guide for the T46S Skype for Business phone

Customizing Your Phone

You can customize your T46S Skype for Business phone by personally configuring certain settings, for example, backlight, time & date, and ringtones. You can also manage the contacts and call history.

This chapter provides basic operating instructions for customizing your phone. Topics include:

 General Settings

 Audio Settings

 Contact Management

 Call History Management

 Dial Plan

 Dial-now

For more information or assistance with your new phone, contact your system administrator.

General Settings

Remember Password

You can enable the remember password feature, so that a Remember Password option will appear on the phone login screen. Remember password feature is disabled by default, and it is configurable via web user interface only.

To configure remember password feature via web user interface:

1. Click on Features->General Information.

User Guide for the T46S Skype for Business phone

2. Select Enabled from the pull-down list of Remember Password.

3. Click Confirm to accept the change.

A dialog box pops up to prompt you that this configuration will take effect after a reboot.

4. Click OK to reboot the phone.

Customizing Your Phone

The login screen will be shown as below:

(User Sign-in method)

(PIN Authentication method)

Note

Account Lock

You can lock your account to prevent your account being signed in or signed out randomly. If account lock feature is enabled, users are prompted for administrator password to sign in or sign out.

To configure the account lock feature via phone user interface:

1. Press Menu->Setting->Advanced (default password: admin) ->Account Lock.

Remember password feature is only applicable to PIN Authentication and User Sign-in

User Guide for the T46S Skype for Business phone

2. Press , , or the Switch soft key to select On from the Account Lock field.

3. Press the Save soft key to accept the change.

Account lock is configurable via web user interface at the path Account->Basic->Account Lock.

Always Online

Always online feature can keep the account to stay in available status when the phone is idle. If you enable the always online feature, your available status will not change to other status automatically until you manually change it.

To configure the always online via phone user interface:

1. Press Menu->Setting->Basic->Always Online.

2. Press or , or the Switch soft key to select the desired value from the Always

Online field.

3. Press the Save soft key to accept the change.

Always online is configurable via web user interface at the path Account->Basic->Always Online.

Customizing Your Phone

Screen Saver

The screen saver will automatically start when the phone is idle for the preset waiting time. The screen saver is used to blank the screen or fill it with moving images or patterns.

The screen saver will be stopped if one of the following phone events occurs:

 Press any key.

 Pick up/hang up the handset.

 Receive an incoming call.

 A new prompt (e.g., someone adds you as a delegate or you add someone to be your

delegate using the Skype for Business client).

If your phone is idle again for a specified period of time, the screen saver will start again. The time & date and certain feature status icons (e.g., a missed call, auto answer) will also display on the screen saver screen. For more information on the icons, refer to Icons Instructions on page 3. You can configure the phone whether to display the time & date on the screen saver screen or not.

Uploading a Custom Picture as Screen Saver

You can upload custom pictures to be the screen savers of your phone via web user interface. The custom pictures must meet the following:

Phone Model

Format

Resolution

Single File

Size

Screen Size

T46S

*.jpg

*.png *.bmp *.jpeg

<=1.8

megapixels

<=5MB

4.3 inches

(Resolution: 480x272)

To upload a custom picture as screen saver via web user interface:

1. Click on Settings->Preference.

2. Select Custom from the pull-down list of Screensaver Type.

3. In the Upload Screensaver field, click Browse to locate the custom picture from your local

User Guide for the T46S Skype for Business phone

system, and then click Upload.

This field appears only if Screensaver Type is set to Custom.

The custom picture appears in Screensaver list. You can only delete the custom picture by clicking Del in the Screensaver field.

Note

Configuring the Screen Saver

You can configure the screen saver wait time, screen saver type and screen saver display clock via phone user interface.

To configure the screen saver via phone user interface:

1. Press Menu->Setting->Basic->Display->Screensaver.

2. Press or , or the Switch soft key to select the desired wait time from the Wait

Time field.

3. Press or mark the desired radio box in the Display Clock field.

You can only upload one custom image at a time via web user interface.

Customizing Your Phone

4. Press or , or the Switch soft key to select the desired value from the

Screensaver Type field.

This field is available only if you have uploaded custom image file(s) via web user interface.

- If you select System.

The phone will automatically set the built-in picture as the screen saver.

- If you select Custom.

The phone will automatically set the custom pictures you upload as the screen saver, and display these pictures alternately.

5. Press the Save soft key to accept the change.

Screen saver is configurable via web user interface at the path Settings->Preference.

Power Saving

The power saving feature is used to turn off the backlight and screen to conserve energy. The phone enters power-saving mode after it has been idle for a certain period of time. In powersaving mode, the power LED glows red for 500ms and is in the off state for 3s alternately.

The phone will exit power-saving mode if one of the following phone events occurs:

 Press any key.

 Pick up/hang up the handset.

 Receive an incoming call.

 A new prompt (e.g., someone adds you as a delegate or you add someone to be your

delegate using the Skype for Business client).

If the screen saver is enabled (refer to Screen Saver on page 43) on your phone, power-saving mode will still occur.

You can configure the following power-saving settings:

 Office Hour

 Idle Timeout (minutes)

The office hour and idle timeout (minutes) settings work only if the power saving feature is enabled.

Note

Enabling the Power Saving

To enable the power saving feature via web user interface:

1. Click on Settings->Power Saving.

Power saving is configurable via web user interface only.

User Guide for the T46S Skype for Business phone

2. Select Enabled from the pull-down list of Power Saving.

3. Click Confirm to accept the change.

Configuring the Office Hour

Office Hour specifies the starting time and ending time of each working day.

To configure the office hour via web user interface:

1. Click on Settings->Power Saving.

2. Enter the starting time and ending time respectively in the desired day field.

3. Click Confirm to accept the change.

Customizing Your Phone

Configuring the Idle Timeout

Idle Timeout specifies the period of time before the phone enters power-saving mode. The following three types of idle timeout you can configure:

 Office Hours Idle TimeOut: Configures the idle timeout for office hours.

 Off Hours Idle TimeOut: Configures the idle timeout for non-office hours.

 User input extension Idle TimeOut: Configures idle timeout that applies after you use

the phone (for example, press a key on the phone or pick up/hang up the handset). You can choose to set a higher User Input Extension Idle TimeOut than the Office Hours Idle TimeOut and Off Hours Idle TimeOut so that when you're actively using the phone, power-saving mode doesn't initiate too frequently.

By default, the Office Hours Idle Timeout is much longer than the Off Hours Idle TimeOut. If you use the phone, the idle timeout that applies (User Input Extension Idle Timeout or Office Hours/Off Hours Idle TimeOut) is the timeout with the highest value. If the phone has an incoming call or new message, the User Input Extension Idle TimeOut is ignored.

To configure the idle timeout via web user interface:

1. Click on Settings->Power Saving.

2. Enter the desired value between 1 and 960 (minutes) in the Office Hours Idle TimeOut

field.

3. Enter the desired value between 1 and 10 (minutes) in the Off Hours Idle TimeOut field.

4. Enter the desired value between 1 and 30 (minutes) in the User Input Extension Idle

TimeOut field.

5. Click Confirm to accept the change.

User Guide for the T46S Skype for Business phone

Backlight

Backlight has two options:

Backlight Active Level: The intensity of the LCD screen when the phone is active. You can change the intensity of the LCD screen. Digits (1-10) represent different intensities. 10 is the highest intensity.

Backlight Inactive Level: The intensity of the LCD screen when the phone is inactive for the designated backlight time. You can select a low intensity or turn off the backlight.

You can also change the intensity of the LCD screen of EXP40 connected to the T46S Skype for Business phone.

Note

To configure the backlight via phone user interface:

1. Press Menu->Setting->Basic->Display->Backlight.

2. Press or , or the Switch soft key to select the desired value from the Backlight

Active Level field.

3. Press or , or the Switch soft key to select the desired value from the Inactive

Level field.

4. Press the Save soft key to accept the change.

Backlight is configurable via web user interface at the path Settings->Preference.

Contrast

You can only configure the contrast of the expansion module EXP40 connected to the T46S Skype for Business phone to a comfortable level on the phone. Ensure that the expansion module has been connected to the phone before configuration. The intensity of contrast ranges from 1 to 10 and the highest intensity is 10.

Backlight time is configurable on Skype for Business Server only. Contact your system

administrator for more information.

Customizing Your Phone

To configure the contrast via phone user interface:

1. Press Menu->Setting->Basic->Display->Contrast.

If EXP40 is not connected to the phone, the Contrast Setting screen displays “No EXP”.

2. Press , , or the Switch soft key to increase or decrease the intensity of contrast.

The default contrast level is “6”.

3. Press the Save soft key to accept the change.

Showing Full Name

Showing full name allows the phone to extend the display length of the line key. If the showing full name feature is enabled, more characters can be displayed on the line keys.

When showing full name feature is set to Off:

To configure the idle screen to display full name via phone user interface:

1. Press Menu->Setting->Basic->Display->Show full name.

User Guide for the T46S Skype for Business phone

2. Press or , or the Switch soft key to select On from the Show full name field.

3. Press the Save soft key to accept the change.

The phone will reboot to make the change take effect.

After a reboot, the display length of the line key label is extended and more characters can be displayed.

Language

The default language of the phone user interface is English. If the language of your web browser is not supported by the phone, the web user interface will use English by default. You can change the language for the phone user interface and the web user interface respectively.

Changing the Language for the Phone User Interface

To change the language for the phone user interface:

1. Press Menu->Setting->Basic->Language.

2. Press or to select the desired language.

Customizing Your Phone

3. Press the desired language.

4. Press Save to accept the change.

Text displayed on the phone user interface will change to the selected language.

Changing the Language for the Web User Interface

To change the language for the web user interface:

1. Click on Settings->Preference.

2. Select the desired language from the pull-down list of Language.

3. Click Confirm to accept the change.

Text displayed on the web user interface will change to the selected language.

Time & Date

You can configure the phone to obtain the time and date from the SNTP server automatically, or configure the time and date manually.

User Guide for the T46S Skype for Business phone

Configuring the SNTP Setting

To configure the SNTP settings via phone user interface:

1. Press Menu->Setting->Basic->Date &Time->General->SNTP Settings.

2. Press or , or the Switch soft key to select the time zone that applies to your area

from the Time Zone field.

The default time zone is "GMT+8".

3. Enter the domain names or IP addresses of SNTP servers in the NTP Server1 and NTP

Server2 field respectively.

4. Press or , or the Switch soft key to select automatic, enabled and disabled from the

Daylight Saving field.

5. Press or , or the Switch soft key to select the desired location from the Location

field.

6. Press the Save soft key to accept the change.

SNTP Setting is configurable via web user interface at the path Settings->Time & Date.

Note

Configuring the Time and Date Manually

To configure the date and time manually via phone user interface:

1. Press Menu->Setting->Basic->Date &Time->General->Manual Settings.

Please refer to Appendix A - Time Zones for the list of available time zones on the Skype for

Business phone.

If the phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, contact your system administrator for more information.

Customizing Your Phone

2. Enter the specific date and time or press or to edit specific date and time in the

corresponding fields.

3. Press Save to accept the change.

The time and date displayed on the LCD screen will change accordingly.

Configuring the Time and Date Format

To configure the time and date format via phone user interface:

1. Press Menu->Setting->Basic->Date &Time->Time & Date Format.

2. Press or , or the Switch soft key to select the desired date format from the Date

Format field.

3. Press or , or the Switch soft key to select the desired time format (12 Hour or

24 Hour) from the Time Format field.

4. Press the Save soft key to accept the change.

There are 7 available date formats. For example, for the date format “WWW DD MMM”, “WWW” represents the abbreviation of the week, “DD” represents the two-digit day, and “MMM” represents the first three letters of the month.

The date formats available:

Date Format

Example (2018-01-19)

WWW MMM DD

Fri Jan 19

DD-MMM-YY

19-Jan-18

User Guide for the T46S Skype for Business phone

Date Format

Example (2018-01-19)

YYYY-MM-DD

2018-01-19

DD/MM/YYYY

19/01/2018

MM/DD/YY

01/19/18

DD MMM YYYY

19 Jan 2018

WWW DD MMM

Fri 19 Jan

Time and date format is configurable via web user interface at the path Settings->Time &

Date.

Administrator Password

The Advanced option is only accessible to the administrator. The default administrator

password is “admin”. For security reasons, you should change the default administrator

password as soon as possible.

To change the administrator password via phone user interface:

1. Press Menu->Setting->Advanced (default password: admin) ->Set Password.

2. Enter the desired value in the Current PWD, New PWD and Confirm PWD field

respectively.

3. Press the Save soft key to accept the change.

Administrator password is configurable via web user interface at the path Security->Password.

Key as Send

You can set the "#" key or "*" key to perform as a send key while dialing.

To configure key as send via phone user interface:

1. Press Menu->Setting->Features->Key as Send.

Customizing Your Phone

2. Press , , or the Switch soft key to select # or * from the Key as Send field, or

select Disabled to disable this feature.

3. Press the Save soft key to accept the change.

Key as send is configurable via web user interface at the path Features->General

Information->Key as send.

Phone Lock

You can choose to lock your phone in following situations:

 Prevent unauthorized outgoing calls.

 Prevent people from viewing or modifying phone information, such as your directory and

call history.

When your phone is locked, you can:

 Place calls to emergency and authorized numbers only unless your system administrator

allows your phone to place other outgoing calls.

 Answer incoming calls, unless your administrator has set your phone to require a

password to answer calls.

Setting a lock PIN

If the Skype for Business server is configured to forcibly lock the phone, user can use phone lock feature to lock the phone to prevent it from unauthorized use. And the Skype for Business phone will prompt the user to create a lock PIN at the initial sign-in.

User Guide for the T46S Skype for Business phone

To set a lock PIN:

1. Enter the lock PIN in the New PIN field.

2. Press the Next soft key, and then enter the lock PIN again in the Confirm PIN field.

3. Press the Save soft key.

After you create a lock PIN, you can use it to unlock your phone.

Note

Locking Your Phone

When the phone lock feature is enabled, do one of the following to lock your phone:

- Press (The second line key).

- Long press for two seconds.

- The phone automatically locks after being idle for a set amount of time (in seconds).

Configuring the Idle Timeout for Phone Lock

You can configure the amount of time (in minutes) the phone can be idle before it automatically locks.

To configure the idle timeout for phone lock via phone user interface:

1. Press Menu->Setting->Basic->Phone Lock->Idle time-out.

2. Enter the integer between 1 to 1440 minutes in the Idle time-out(mins) field.

The time is 10 minutes by default.

3. Press the Save soft key.

The phone will lock automatically when it has been inactive for 10 minutes.

Unlocking Your Phone

You can unlock your phone using your lock PIN.

The PIN's length is controlled by the server. For more information, contact your administrator.

If you do not create a lock PIN when prompted, you will be automatically signed out of the phone in a set amount of time, and you must create a lock PIN when you sign in again.

Customizing Your Phone

To unlock the phone via phone user interface:

1. Press the Unlock soft key.

2. Enter the Lock PIN.

3. Press the Unlock soft key or to unlock the phone.

Configuring the Unlock Attempts

You can specify the maximum number of unsuccessful unlock attempts for a locked phone that is not during a call. You will be automatically signed out of the phone when the unsuccessful unlock attempts exceeds the limit.

Note

To configure the unlock attempts via phone user interface:

1. Press Menu->Setting->Basic->Phone Lock->Unlock attempts.

2. Press , or the Switch soft key to select the desired value from the Unlock

attempts field.

3. Press the Save soft key.

You will be automatically signed out of the phone after five unsuccessful unlock attempts.

The maximum number of unsuccessful unlock attempts are not limited when your phone is during a call.

User Guide for the T46S Skype for Business phone

Changing Your Lock PIN

To change the phone Lock PIN via phone user interface:

1. Press Menu->Setting->Basic->Phone Lock->Change PIN.

2. Enter the current lock PIN in the Current PIN field.

3. Enter the new lock PIN in the New PIN field.

4. Enter the new lock PIN again in the Confirm PIN field.

5. Press the Save soft key to accept the change.

Lock PIN is configurable via web user interface at the path Settings->Phone Lock.

Resetting Your Lock PIN

If you forget your lock PIN, you can reset the lock PIN from your phone using your login password.

To reset the PIN when the phone is locked via phone user interface:

1. On the Lock screen, press the Unlock soft key.

2. Press the Forgot soft key.

3. Enter your login password for your Skype for Business account.

4. Press the Unlock soft key.

5. Enter and confirm your new lock PIN.

Customizing Your Phone

Disabling Phone Lock

If you do not want to lock your phone, you can disable phone lock.

To disable phone lock feature via phone user interface:

1. Press Menu->Setting->Basic->Phone Lock->Phone Lock.

2. Press , or the Switch soft key to select Disabled from the Lock the phone field.

3. Press the Save soft key to accept the change.

Phone lock is configurable via web user interface at the path Settings->Phone Lock.

Audio Settings

Volume

You can adjust the ringer volume when the phone is idle or ringing. You can also adjust the receiver volume of currently engaged audio devices (handset, speakerphone or headset) when the phone is in use.

To adjust the volume via phone user interface:

1. Press to adjust the ringer and audio volume.

If ringer volume is adjusted to the minimum when the phone is idle, the minimum volume icon will appear on LCD screen.

Phone's Ringtone

Phone’s ringtones are used to indicate incoming calls and distinguish your phone from your neighbor’s.

User Guide for the T46S Skype for Business phone

Selecting a Ringtone

To select a ringtone for the phone via phone user interface:

1. Press Menu->Setting->Basic->Sounds->Ring Tones->Normal.

2. Press or to select the desired ringtone.

3. Press the Save soft key to accept the change.

Phone’s ringtones is configurable via web user interface at the path Settings->Preference->Ring Type.

Uploading a Custom Ringtone

To set the custom ring tones, you need to upload the custom ring tones to the phone in advance. The ring tone format must meet the following:

Format

Total File Size

Note

.wav

<=8MB

2MB of space should be reserved for the phone.

Note

To upload a custom ringtone for the phone via web user interface:

1. Click on Settings->Preference.

The ring tone file must be in PCMU/PCMA audio format, mono channel, 8K sample rate and 16 bit resolution.

Customizing Your Phone

2. In the Upload Ringtone field, click Browse… to locate a ringtone file (the file format must

be *.wav) from your local system.

3. Click Upload to upload the file.

The custom ringtone appears in the pull-down list of Ring Type.

Note

Key Tone

If you enable key tone, the phone will produce a sound when you press the keypad.

To configure key tone via phone user interface:

1. Press Menu->Setting->Basic->Sounds->Key Tones.

2. Press , , or the Switch soft key to select Enabled or Disabled from the Key

Tone field.

3. Press the Save soft key to accept the change.

Key tone is configurable via web user interface at the path Features->Audio.

The priority of ring tone for an incoming call on the phone is as follows: a boss/delegate ringtone (refer to Boss-Admin on page 135)>Contact ringtone (refer to Adding Local Contacts on page 69) >Phone ringtone.

User Guide for the T46S Skype for Business phone

Contact Management

The phone directory displays local directory and Skype for Business directory.

 Local directory (All Contacts or Favorites)

 Skype for Business directory (e.g., Favorites, Delegates, Bosses or Other Contacts)

If boss-admin is configured, the Bosses or Delegates group appears depending on your role. For more information on boss-admin feature, refer to Boss-Admin on page 135. You can add more Skype for Business groups via Skype for Business client.

Skype for Business Directory

The Skype for Business directory on your phone displays all Skype for Business contacts. You can search, add, view or delete Skype for Business contacts on the phone.

Searching for Skype for Business Contacts

You can search for all Skype for Business contacts in the Microsoft Active Directory.

To search for all Skype for Business contacts in the Microsoft Active Directory:

1. Press the Directory soft key.

2. Press the Search soft key.

3. Enter a few continuous characters of the contact name or continuous numbers of the

contact number to search for a desired Skype for Business contact.

Customizing Your Phone

The entries whose name or phone number matches the characters entered will appear on the LCD screen.

Note

Adding Skype for Business Contacts

You can add contacts to the Skype for Business directory in the following ways:

 From the search results

 From local directory

 From history records. For more information, refer to Adding Contacts from History

Records on page 81.

Adding Skype for Business Contacts from the Search Results

To add a Skype for Business contact from search results via phone user interface:

1. Do one of the following:

- If you search for contacts from the dialing screen, do the following:

a) Press view search results. b) Press the More soft key, and the press the Add SfB soft key. c) Press or to select the desired Skype for Business group, and then

press the OK soft key.

- If you search for contacts from the directory, do the following.

a) Press view search results.

You can also search for all contacts from the dialing screen. For more information, refer to

Placing a Call from the Search Results List on page 89.

User Guide for the T46S Skype for Business phone

b) Press the Option soft key, and then press or to select Add to SFB

from the prompt list.

c) Press the OK soft key. d) Press or to select the desired Skype for Business group, and then

press the OK soft key.

The Skype for Business contact is added to your phone.

Adding Skype for Business Contacts from Local Directory

If you want to display a local contact on your Skype for Business client, you should add the local contact to the Skype for Business directory on the phone first.

To add a Skype for Business contact from local directory via phone user interface:

1. Press Directory->Local Directory.

2. Press or to select the desired group (All Contacts or Favorites) that contains the

desired local contact.

3. Press Enter soft key.

4. Press or to highlight the desired contact.

Customizing Your Phone

5. Press the Option soft key, and then press or to select Add to SFB from the

prompt list.

6. Press or to select the desired Skype for Business group, and then press OK.

Viewing Skype for Business Contacts

You can view the following information about each Skype for Business contact on the phone:

 Name

 Presence Status

 Address

 Voicemail

 Email address

 Source

Note

Viewing Skype for Business Contacts from the Directory

You can view all Skype for Business contacts from the Skype for Business directory.

To view the Skype for Business contacts from the Skype for Business directory:

1. Press the Directory soft key.

For more information on the presence status, refer to Presence Status on page 25.

User Guide for the T46S Skype for Business phone

2. Press or to select the Skype for Business group (e.g., Favorites or Other

Contacts) that contains the desired contact.

3. Press the Enter soft key.

4. Press or to select the desired contact.

5. Press Detail soft key.

The detailed information of the contact appears on the LCD screen.

6. Press the Back soft key to return to the previous screen.

Viewing Skype for Business Favorites on the Idle Screen

You can also view Skype for Business favorites on the idle screen.

To view the Skype for Business favorites on the idle screen:

1. By default, Skype for Business favorites are displayed behind the local favorites on the idle

screen (local favorites are indicated by the icon , Skype for Business favorites are indicated by the presence status icon).

Customizing Your Phone

LED Instructions for Skype for Business Favorites

The line key LEDs on your phone can monitor Skype for Business favorites for status changes on the phone. For example, you can view the line key LED on the phone to monitor the status of a friend’s line (busy or idle). The line key LED glows red when the friend’s line is busy.

To configure the line key LED via web user interface:

1. Click on Features->LED.

2. Select the desired value from the pull-down list of Line Key Led Light On.

- If it is enabled, the line key LEDs vary depending on the status of your Skype for

Business favorites.

- If it is disabled, the line key LEDs corresponding to your Skype for Business favorites

are off.

3. Click Confirm to accept the change.

Line key LED (configured as a Skype for Business favorite)

LED Status

Description

Green

The Skype for Business favorite is available.

Red

The Skype for Business favorite is busy. The Skype for Business favorite is Do Not Disturb. The call of your Skype for Business favorite is parked. The call of your Skype for Business favorite is placed on hold. The held call of your Skype for Business favorite is resumed. The Skype for Business favorite is in a conference.

Yellow

The Skype for Business favorite is right back. The Skype for Business favorite is off work. The Skype for Business favorite is away.

User Guide for the T46S Skype for Business phone

LED Status

Description

Off

The Skype for Business favorite is unknown. The Skype for Business favorite is offline. Your phone is locked.

Deleting Skype for Business Contacts

To delete a Skype for Business Contact from the Skype for Business directory:

1. Press the Directory soft key.

2. Press or to select the Skype for Business group that contains the desired

contact.

3. Press the Enter soft key.

4. Press or to highlight the desired contact.

5. Press the Option soft key, and then press or to select Delete from SfB from the

prompt list.

The LCD screen prompts” Delete the contact?”.

6. Press the OK soft key to confirm the deletion.

Local Directory

Yealink Skype for Business phones also maintain a local directory. When adding a contact to the local directory, in addition to name and phone numbers, you can also specify the ringtone and group for the contact. Contacts can be added either one by one or in batch using a local

Customizing Your Phone

contact file. Yealink Skype for Business phones support the contact files in * .xml or *.csv format.

Adding Local Contacts

You can add contacts to the local directory in the following ways:

 Manually

 From Skype for Business directory

 From history records. For more information, refer to Adding Contacts from History

Records on page 81.

Adding Local Contacts Manually

To add a contact to the local directory manually:

1. Press Directory->Local Directory->All Contacts.

2. Press the Add soft key.

3. Enter name, address, work number, mobile number, home number, title and email in the

corresponding fields.

4. Press or , or the Switch soft key to select the desired ringtone from the Ring

field.

5. Press the Save soft key to accept the change.

Note

Local directory is configurable via web user interface at the path Directory->Local Directory.

Adding Local Contacts from Skype for Business Directory

To add a local contact from Skype for Business directory via phone user interface:

1. Press the Directory soft key.

If the contact name already exists in the directory, the LCD screen prompts “Contact name existed!”.

User Guide for the T46S Skype for Business phone

2. Press or to select the Skype for Business group (e.g., Favorites or Other

Contacts) where the desired contact is in.

3. Press Enter soft key.

4. Press or to highlight the desired contact.

5. Press the Option soft key, and then press or to select Add to local from the

prompt list.

6. Press or to edit the contact information.

7. Press the Save soft key to add a contact to the local directory.

The Skype for Business contact is successfully saved to the local directory.

Viewing Local Contacts

You can view the following information about each local contact on the phone:

 Name

Customizing Your Phone

 Address

 Work Number

 Mobile Number

 Home Number

 Title

 Email

 Ringtone

 Group

To view the local contacts:

1. Press Directory->Local Directory.

2. Press or to select the desired group.

3. Press or to highlight the desired contact.

4. Press the Option soft key, and then press or to select Detail from the prompt

list.

The detailed information of the contact appears on the LCD screen.

5. Press the Back soft key to return to the pervious screen.

Editing Local Contacts

To edit a contact in the local directory:

1. Press Directory->Local Directory.

2. Press or to select the desired group.

3. Press or to highlight the desired contact.

4. Press the Option soft key, and then press or select Detail from the prompt list.

5. Press or to highlight the contact information and then edit.

You can edit name, address, work number, mobile number, home number, title and email in the corresponding fields.

6. Press the Save soft key to accept change.

Local directory is configurable via web user interface at the path Directory->Local Directory.

User Guide for the T46S Skype for Business phone

Deleting Local Contacts

To delete a contact from the local directory:

1. Press Directory->Local Directory.

2. Press or to select the desired group, and then press the Enter soft key.

3. Press or to highlight the desired contact.

4. Press the Option soft key, and then press or to select Delete from the prompt

list.

The LCD screen prompts” Delete selected item?”.

5. Press the OK soft key to delete.

You can also delete all contacts by pressing the Option soft key, and then select Delete All.

Deleting a contact or all contacts is configurable via web user interface at the path

Directory->Local Directory.

Importing/Exporting Contact Lists

You can manage your phone’s local directory via phone user interface or web user interface. But you can only import or export the contact list via web user interface.

To import an XML contact list file via web user interface:

1. Click on Directory->Local Directory.

Customizing Your Phone

2. Click Browse… to locate a contact list file (the file format must be *.xml) in your local

system.

3. Click Import XML to import the contact list.

The web user interface prompts "The original contact will be covered, continue?".

4. Click OK to import the contact list.

To import a CSV contact list file via web user interface:

1. Click on Directory->Local Directory.

2. Click Browse… to locate a contact list file (the file format must be *.csv) from your local

system.

3. (Optional) Check the Show Title checkbox.

User Guide for the T46S Skype for Business phone

It will prevent importing the title of the contact information which is located in the first line of the CSV file.

4. Click Import CSV to import the contact list.

5. (Optional) Mark the On radio box in the Del Oldcontact field.

It will delete all existing contacts while importing the contact list.

6. Select the contact information you want to import into the local directory from the pull-

down list of Index.

At least one item should be selected to be imported into the local directory.

7. Click Import to import the contact list.

Customizing Your Phone

To export a contact list via web user interface:

1. Click on Directory->Local Directory.

2. Click Export XML (or Export CSV).

3. Click Save to save the contact list to your local system.

Local Favorites

Favorites are the contacts in your directory that you’re in touch with most frequently. You need to assign an index number for a local favorite contact. Local favorites display consecutively, according to their index number. The contact with the lowest index number displays first.

Adding Local Favorites

You can add the local favorites manually or add local contacts as favorites.

To add a local favorite via phone user interface:

1. Press Directory->Local Directory->Favorites.

2. Press Add soft key.

3. Enter the contact name, address, work number, mobile number, home number, title and

email in the corresponding fields.

4. Press or , or the Switch soft key to select the desired ringtone from the Ring

field.

5. Press or , or the Switch soft key to select the index number from the Index

field.

The valid value of index number ranges from Null to 27 and the lowest number is Null. The contact with the lowest index number displays first.

6. Press the Save soft key to accept the change.

Adding a local favorite is configurable via web user interface at the path Directory->Local

Directory.

To add a local contact as the local favorite via phone user interface:

1. Press Directory->Local Directory->All Contacts.

2. Press or to highlight the desired contact.

User Guide for the T46S Skype for Business phone

3. Press Option soft key, and then press or to select Detail from the prompt list.

4. Press the OK soft key.

5. Press or , or Switch soft key to select Favorites from the Group filed.

6. Press or , or the Switch soft key to select the desired index number from the

Index field.

7. Press the Save soft key to accept the change.

The entry is successfully saved to the local favorite.

Adding a local contact as the local favorite is configurable via web user interface at the path

Directory->Local Directory.

Viewing Local Favorites

You can view the local favorites on the idle screen or from local directory.

To view the local favorites on the idle screen:

1. The local favorite is indicated by the icon on the idle screen.

By default, local favorites are displayed before the Skype for Business favorites on the idle screen.

To view the local favorites on the local directory:

1. Press Directory->Local Directory->Favorites.

2. Press the Option soft key, and then select Detail from the prompt list.

The detailed information of the contact appears on the LCD screen.

3. Press or to view the detail.

Customizing Your Phone

Reordering Local Favorites

To reorder your local favorites, assign the local favorite a different index number.

To reorder your favorites:

1. Press Directory->Local Directory->Favorites.

2. Press or to highlight the desired contact.

3. Press Option soft key, and then press or to select Detail from the prompt list.

4. Press or , or the Switch soft key to select the desired index number from the

Index field.

5. Press the Save soft key to accept the change.

The phone reorders the favorites according to the new index number.

Managing Local Favorites

On your phone, local favorites and the Skype for Business favorites are displayed on the idle screen. By default, local favorites are displayed before the Skype for Business favorites.

You can configure whether to display local favorites on the idle screen and configure the display order of the local favorites.

Example: yl30 and yl31 are your local favorites. yl37, yl38, yl39 and yl41 are your Skype for Business favorites.

User Guide for the T46S Skype for Business phone

Local favorites are indicated by the icon .Skype for Business favorites are indicated by the presence status icon. The following figure shows a sample of Favorites list on the idle screen.

You can press the tenth line key to turn pages to view more favorites.

To configure the display priority of local favorite via web user interface:

1. Click on Directory->Settings.

2. Select the desired value from the pull-down list of Local Favorite.

3. Depending on your selection:

– If Disabled is selected, only the Skype for Business favorites are displayed on the idle

screen.

– If Preferential is selected, local favorites will be displayed before the Skype for

Business favorites on the idle screen.

– If General is selected, the local favorites will be displayed behind the Skype for

Business favorites on the idle screen.

4. Click Confirm to accept the change.

Note

Searching for Local Contacts

You can search for local contacts in the local directory.

To search for local contacts in the local directory:

1. Press Directory->Local Directory.

2. Press the Search soft key.

3. Enter a few continuous characters of the contact name or continuous numbers of the

You can configure the display priority of local favorite via web user interface only.

Customizing Your Phone

contact number to search for a desired local contact.

The entries whose name or phone number matches the characters entered will appear on the LCD screen.

Note

Placing Calls to Contacts

To place a call to favorites from the idle screen:

1. Press the desired line key (indicating a favorite) when the phone is idle.

You can press the tenth line key to turn pages to view more favorites.

To place a call from the directory:

1. Press the Directory soft key.

2. Press or to select the desired group and press the Enter soft key.

3. Press or to highlight the desired contact.

You can also search for all contacts from the dialing screen. For more information, refer to

Placing a Call from the Search Results List on page 89.

User Guide for the T46S Skype for Business phone

4. Press the Call soft key or .

– If a contact has only one number, the contact number will be dialed out directly.

– If a contact has multiple numbers, you can press or to select the desired

number, and then press the Call soft key or press .

Call History Management

The T46S Skype for Business phone maintains call history lists of Missed, Placed, Received and Forwarded. Each call history list supports up to 100 entries.

Viewing History Records

To view the history records:

1. Press the History soft key.

The LCD screen displays all call records.

2. Press or to switch between All, Missed, Placed, Received and Forwarded call

lists.

3. Press or to select the desired entry.

4. Press the Detail soft key.

The detailed information of the entry appears on the LCD screen.

Customizing Your Phone

Placing a Call from History Records

You can place a call from the history records.

To place a call from history records:

1. Press the History soft key.

The LCD screen displays all call records.

2. Press or to switch between All, Missed, Placed, Received and Forwarded call

lists.

3. Press or to select the desired entry.

4. Press or the Call soft key.

Adding Contacts from History Records

You can add local contacts and Skype for Business contacts from history records.

To add contacts from history records:

1. Press the History soft key.

The LCD screen displays all call records.

2. Press or to switch between All, Missed, Placed, Received and Forwarded call

lists.

3. Press or to highlight the desired contact.

4. Press the Option soft key, and then press or to select Add to local or Add to

SFB from the prompt list.

5. Depending on your selection:

- If you select Add to local, edit the contact information.

Press the Save soft key.

- If you select Add to SFB, select the desired Skype for Business group.

Press the OK soft key.

User Guide for the T46S Skype for Business phone

The history record will be added to your local directory or Skype for Business directory.

Note

Deleting History Records

To delete a history record:

1. Press the History soft key.

2. Press or to switch between All, Missed, Placed, Received and Forwarded call

lists.

3. Press or to select the desired entry.

4. Press the Option soft key, and then press or to select Delete from the prompt

list.

5. Press the OK soft key.

Configuring Contact Avatar

Contact avatar is enabled by default that the phone will display the contact avatars in history records. You can disable this feature if you do not need.

To disable contact avatar via phone user interface:

1. Press Menu->Setting->Features->History Setting.

2. Press or to select Contact Avatar.

Conference records cannot be added to directory.

Customizing Your Phone

3. Press or , or the Switch soft key to select Disabled from the Contact Avatar

field.

4. Press the Save soft key to accept the change.

Contact avatar is configurable via web user interface at the path Features->General

Information->History Record Contacts Avatar.

Disabling History Record

History record feature is enabled by default. If you do not want to save the call history, you can disable this feature.

To disable history record via phone user interface:

1. Press Menu->Setting->Features->History Setting.

2. Press or to select History Record.

3. Press or , or the Switch soft key to select Disabled from the History Record

field.

4. Press the Save soft key to accept the change.

Dial Plan

Dial plan is a string of characters that governs the way the phone processes the inputs received from the phone’s keypads. The system administrator can use regular expression to define dial

User Guide for the T46S Skype for Business phone

plan.

The dial plan is configured on the Skype for Business server by your system administrator, the phone can use the dial plan received from the Skype for Business server with the method of Inband provisioning. When user enters digits on the dialing screen, the phone will match the digits to a dial plan.

Dial-now

You can configure one or more dial-now rules (up to 100) on your phone. When the dialed number matches the dial-now string, the number will be dialed out automatically. For example, a dial-now rule is configured as "1xxx", any entered four-digit string beginning with 1 will then be dialed out automatically on the phone.

Basic expression syntaxes you need to know:

Syntax

Description

The dot "." can be used as a placeholder or multiple placeholders for any character. Example: "12." would match "123", "1234", "12345", "12abc", etc.

An "x" can be used as a placeholder for any character. Example: "12x" would match "121", "122", "123", "12a", etc.

Numeric ranges are allowed within the brackets: Digit “-” Digit. Example:

“[5-7]” would match the number”5”, ”6”or ”7”.

[]

The square brackets "[]" can be used as a placeholder for a single character which matches any of a set of characters. Example: "91[5-7]1234" would match "9151234", "9161234", "9171234".

()

The parentheses "( )" can be used to group together patterns, for instance, to logically combine two or more patterns. Example: "([1-9])([2-7])3" would match "923", "153", "773",etc.

The “$” followed by the sequence number of a parenthesis means the characters placed in the parenthesis. The sequence number stands for the corresponding parenthesis. Example:

A replace rule configuration, Prefix: "001(xxx)45(xx)", Replace: "9001$145$2". When you dial out "0012354599" on your phone, the Skype for Business phone will replace the number with "90012354599". “$1” means 3 digits in

the first parenthesis, that is, “235”. “$2” means 2 digits in the second parenthesis, that is, “99”.

To add a dial-now rule via web user interface:

1. Click on Settings->Dial Plan.

Customizing Your Phone

2. Enter the desired value (e.g., 1xxx) in the Rule field.

3. Click Add to add the dial-now rule.

For example: when you enter the number “1234” using the keypad, the phone will dial out “1234” automatically without pressing any key.

Note

Delay Time for Dial-Now Rule

You can configure the delay time for dial-now rules. That is, you can configure your phone to automatically dial out the phone number which matches a dial-now rule, after the designated delay time.

To configure the delay time for dial-now rule via web user interface:

1. Click on Features->General Information.

Dial-now rule is configurable via web user interface only.

User Guide for the T46S Skype for Business phone

2. Enter the time between 1 and 14 (seconds) in the Time-Out for Dial-Now Rule field.

3. Click Confirm to accept the change.

For example: when you enter the number “1234” using the keypad, the phone will dial out “1234” automatically after 1 second without pressing any key.

Note

Delay time for dial-now rule is configurable via web user interface only.

Yealink T46S User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About This Guide

In This Guide

Summary of Changes

Changes for Release 9, Guide Version 9.42

Table of Contents

Overview

Hardware Component Instructions

Icons Instructions

LED Instructions

Power LED Indicators

Line Key LED

User Interfaces

Phone User Interface

Web User Interface

Navigating the Web User Interface

Features Configurable via Phone/Web User Interface

Documentations

Getting Started

Phone Initialization

Signing into Skype for Business

PIN Authentication

User Sign-in

Web Sign-In

Signing in via PC

Multi-factor Authentication

Binding Your Mobile Phone with Online Account

Passing MFA

Passing MFA When Using User Sign-in or Sign in via PC Method

Passing MFA When Using Web Sign-in

Signing Out of Skype for Business

Presence Status

Changing Presence Status

Resetting Presence Status

Idle Screen

Status Screen

History Screen

Directory Screen

Menu Screen

Entering Data and Editing Fields

Phone Status

Viewing the Phone Status

Basic Network Settings

Configuring the DHCP

Configuring the Static IPv4 Address

Configuring the Static IPv6 Address

Customizing Your Phone

General Settings

Remember Password

Account Lock

Always Online

Screen Saver

Uploading a Custom Picture as Screen Saver

Configuring the Screen Saver

Power Saving

Enabling the Power Saving

Configuring the Office Hour

Configuring the Idle Timeout

Backlight

Contrast

Showing Full Name

Language

Changing the Language for the Phone User Interface

Changing the Language for the Web User Interface

Time & Date

Configuring the SNTP Setting

Configuring the Time and Date Manually

Configuring the Time and Date Format

Administrator Password

Key as Send

Phone Lock

Setting a lock PIN

Locking Your Phone

Configuring the Idle Timeout for Phone Lock

Unlocking Your Phone

Configuring the Unlock Attempts

Changing Your Lock PIN