YEALINK T41P Users Manual

Copyright

Copyright © 2013 YEALINK NETWORK TECHNOLOGY CO., LTD.

Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.

When this publication is made available on media, Yealink Network Technology CO., LTD. gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any damages arising from use of an illegally modified or altered publication.

Warranty

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.

YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of this guide.

Declaration of Conformity

Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE, FCC.

CE Mark Warning

This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.

Part 15 FCC Rules

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

Class B Digital Device or Peripheral

Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1.Reorient or relocate the receiving antenna.

2.Increase the separation between the equipment and receiver.

3.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4.Consult the dealer or an experience radio/TV technician for help.

WEEE Warning

To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

GNU GPL INFORMATION

Yealink SIP-T41P firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.

The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded from Yealink web site: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide

About This Guide

Thank you for choosing the SIP-T41P IP Phone, an ultra-elegant gigabit IP Phone which is especially designed for power users in the office environment. This unit provides business telephony features such as Call Hold, Call Transfer, Busy Lamp Field and Conference.

This guide provides everything you need to quickly use your new phone. Be sure to verify with your system administrator that your network is prepared for configuring your IP phone. As well, be sure to read the Packaging Contents and Regulatory Notices sections in this guide before you set up and use the SIP-T41P IP phone.

If this is your first time using the SIP-T41P IP phone, we recommend that you first refer to the Quick Installation Guide and Quick Reference Guide, available online: http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.

Note The Shared Line, Busy Lamp Field List, Network Directory and Network Call Log features are hidden for IP phones in neutral version, which are designed for BroadWorks environment. Please contact your system administrator for more information.

In This Guide

This guide is based on firmware version 71. The topics provided in this guide include: z Chapter 1 Overview

zChapter 2 Getting Started

zChapter 3 Customizing Your Phone

zChapter 4 Basic Call Features

zChapter 5 Advanced Phone Features

v

User Guide for the SIP-T41P IP Phone

Table of Contents

About This Guide ..........................................................................

v

In This Guide.............................................................................................................................

v

Table of Contents ........................................................................

vi

Overview.......................................................................................

1

Hardware Component Instructions .....................................................................................

1

Icon Instructions ......................................................................................................................

3

LED Instructions........................................................................................................................

5

User Interfaces.........................................................................................................................

6

Phone User Interface ..........................................................................................................

6

Web User Interface .............................................................................................................

6

Documentations.....................................................................................................................

8

Getting Started .............................................................................

9

Packaging Contents ..............................................................................................................

9

Phone Installation .................................................................................................................

11

Phone Initialization................................................................................................................

14

Phone Status..........................................................................................................................

14

Basic Network Settings .........................................................................................................

15

Registration............................................................................................................................

16

Idle Screen.............................................................................................................................

16

Customizing Your Phone............................................................

17

General Settings ...................................................................................................................

17

Backlight .............................................................................................................................

17

Language...........................................................................................................................

18

Time & Date........................................................................................................................

19

Administrator Password ....................................................................................................

21

Key as Send........................................................................................................................

22

Audio Settings .......................................................................................................................

22

Volume................................................................................................................................

22

Ring Tones...........................................................................................................................

23

Contact Management........................................................................................................

25

vi

 

Table of Contents

Directory .............................................................................................................................

25

Local Directory ..................................................................................................................

26

Blacklist................................................................................................................................

34

Remote Phonebook .........................................................................................................

35

Call History Management ...................................................................................................

38

System Customizations.........................................................................................................

39

Headset Use .......................................................................................................................

39

DSS Keys ..............................................................................................................................

42

Account Management....................................................................................................

50

Dial Plan..............................................................................................................................

52

Live Dialpad .......................................................................................................................

57

Hotline .................................................................................................................................

57

Basic Call Features.....................................................................

60

Placing Calls ..........................................................................................................................

61

Answering Calls.....................................................................................................................

63

Ending Calls ...........................................................................................................................

64

Redialing Numbers ...............................................................................................................

64

Recent Call In Dialing ..........................................................................................................

64

Auto Answer ..........................................................................................................................

65

Auto Redial............................................................................................................................

66

Call Return .............................................................................................................................

67

Call Mute ...............................................................................................................................

67

Call Hold/Resume.................................................................................................................

69

Do Not Disturb (DND) ...........................................................................................................

70

Call Forward ..........................................................................................................................

73

Call Transfer ...........................................................................................................................

78

Call Waiting ...........................................................................................................................

79

Conference ...........................................................................................................................

79

Local Conference.............................................................................................................

79

Network Conference........................................................................................................

80

Call Park .................................................................................................................................

82

Call Pickup.............................................................................................................................

83

Anonymous Call....................................................................................................................

86

Anonymous Call Rejection..................................................................................................

87

Advanced Phone Features .......................................................

89

Busy Lamp Field (BLF) ...........................................................................................................

89

Call Recording ......................................................................................................................

92

Hot Desking............................................................................................................................

93

Intercom.................................................................................................................................

95

Outgoing Intercom Calls..................................................................................................

95

Incoming Intercom Calls..................................................................................................

95

 

vii

User Guide for the SIP-T41P IP Phone

Multicast Paging ...................................................................................................................

97

Sending RTP Stream ..........................................................................................................

97

Receiving RTP Stream .......................................................................................................

99

Music on Hold......................................................................................................................

100

Automatic Call Distribution (ACD)...................................................................................

101

Messages .............................................................................................................................

103

Voice Mail ........................................................................................................................

103

Message Waiting Indicator (MWI) ................................................................................

104

Troubleshooting ........................................................................

107

Regulatory Notices...................................................................

116

Service Agreements...........................................................................................................

116

Limitations of Liability..........................................................................................................

116

Safety Instructions...............................................................................................................

116

Appendix A - Time Zones ........................................................

120

Index..........................................................................................

122

viii

Overview

Overview

This chapter provides the overview of the SIP-T41P IP phone. The topics include:

zHardware Component Instructions

zIcon Instructions

zLED Instructions

zUser Interfaces

zDocumentations

If you require additional information or assistance with your new phone, contact your system administrator.

Hardware Component Instructions

The main hardware components of the SIP-T41P IP phone are the LCD screen and the keypad.

1

User Guide for th SIP-T41P IP Phone

Hardware component instruction s of the SIP-T41P IP phon e are:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Item

 

 

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sho ws information about calls, messages, soft keys, tim e,

 

 

 

 

 

date and other relevant data:

 

 

 

 

 

• Ca ll information—caller ID, call duration

 

 

 

LC D Screen

 

• Ic ons (for exam ple,

)

 

 

 

 

 

 

 

 

• Missed call text or second i ncoming caller information

 

 

 

 

 

• Pr ompt text (for example, "Saving file!")

 

 

 

 

 

• Da te and time

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Po wer Indicat or LED

Indicates phone power and some feature status.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lin e Keys

 

Use these keys to activate up to three accounts and

 

 

 

assig n various fe atures.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mute Key

 

Tog gles and indi cates the mu te feature.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

H eadset Key

 

Tog gles and indi cates the headset mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

Message Key

 

Accesses voice mails.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Re dial Key

 

Redials a previou sly dialed nu mber.

 

 

 

 

 

 

 

 

 

 

 

 

 

Sp eakerphone Key

 

Tog gles the hands-free speak erphone mo de.

 

 

 

 

 

 

 

 

 

 

 

 

 

V olume Key

 

Adju sts the volum e of the ha ndset, headset, speaker,

 

 

 

and ringer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ke ypad

 

Provides the digits, letters, and special characters

 

 

 

available in context-sensitive applications.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Scroll through th e displayed information.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Confirms actions or answers i ncoming calls.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cancels actions or rejects inc oming calls.

 

 

 

 

 

 

 

 

 

 

 

 

 

So ft Keys

 

Lab el automatically to identity their context-sensitive

 

 

 

features.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

Overview

Ico n Instru ctions

Icons ap pear on the phone LCD screen are d escribed in the following table:

 

Icon

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Network is unavailable

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Registered successfully

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Registration failed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Registering

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hands-free speak erphone mo de

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Handset mode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Headset mode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Voice Mail

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Auto Answer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Do Not Disturb

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Hold

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call M ute

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ringer volume is 0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Keyp ad Lock

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Forward/Forwarded Calls

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Misse d Calls

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Received Calls

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Placed Calls

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recording box is full

 

 

 

 

 

 

 

 

 

 

 

 

3

User Guide for th SIP-T41P IP Phone

Icon

Description

 

 

 

 

A call cannot be recorded

Recor ding starts s uccessfully

Recor ding cannot be started

Recor ding cannot be stopped

4

Overview

LED Instructions

Power Indicator LED

 

LED Status

 

 

Description

 

 

 

 

 

 

Solid red

 

The phone is initializing.

 

 

 

 

 

 

Fast flashing red

 

 

The phone is ringing.

 

 

 

The network is disconnected.

 

 

 

 

 

 

 

 

 

Slow flashing red

 

The phone receives a voice mail.

 

 

 

 

 

Off

 

The phone is powered off.

 

 

 

 

Line key LED

 

 

 

 

 

 

 

 

 

LED Status

 

 

Description

 

 

 

 

 

 

Solid green

 

The line is seized.

 

 

The line is in conversation.

 

 

 

 

Fast flashing green

The line receives an incoming call.

 

 

 

 

Slow flashing green

The call is placed on hold.

 

 

 

 

Off

The line is inactive.

 

 

Line key LED (configured as BLF key)

 

 

 

 

 

 

LED Status

 

 

Description

 

 

 

 

 

 

Solid red

The monitored user is busy.

 

 

 

 

 

Fast flashing red

 

The monitored user receives an incoming call.

 

 

 

 

 

Off

 

The monitored user is idle.

 

 

The monitored user does not exist.

 

 

 

 

 

Line key LED (used as page switch key)

 

 

 

 

 

 

LED Status

 

 

Description

 

 

 

 

 

 

Solid red

 

There is a parked call on the line key of the non-current

 

 

page.

 

 

 

 

 

 

 

Solid green

There is a call on the line key of the non-current page.

 

 

 

 

 

Fast flashing green

 

The line receives an incoming call on the non-current

 

 

page.

 

 

 

 

 

 

 

 

Fast flashing red

 

The monitored user receives an incoming call on the

 

 

non-current page.

 

 

 

 

 

 

 

Off

Line keys are idle.

 

 

 

 

 

5

User Guide for the SIP-T41P IP Phone

User Interfaces

There are two ways to customize specific configurations on your SIP-T41P IP phone:

zUsing the user interface on the IP phone.

zUsing the user interface in an internet browser window from your PC.

The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone user interface or the web user interface.

Phone User Interface

You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced Settings option is only accessible to an administrator, and the default administrator password is admin (case-sensitive). For more information on customizing your phone using the available options from the phone user interface, refer to Customizing Your Phone on page 17.

Web User Interface

In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, press the OK key on the phone. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on your PC. The default administrator user name and password are both admin (case-sensitive).

The options you can use to customize the IP phone via phone user interface and/or via web user interface are listed in the following table:

Options

 

Phone User Interface

Web User Interface

 

 

 

 

Status

 

 

 

 

 

 

 

--IPv4

 

 

 

 

 

 

 

--MAC

 

 

 

--Firmware

 

--Network

 

 

 

 

 

 

 

--Phone

 

 

 

 

 

 

 

--Accounts

 

 

 

 

 

 

 

Basic Call Features

 

 

 

 

 

6

Overview

 

Options

Phone User Interface

Web User Interface

 

 

 

 

 

--Auto Answer

 

 

 

 

 

 

--Auto Redial

 

 

 

 

 

 

--Call Forward

 

 

 

 

 

 

--Call Waiting

 

 

 

 

 

 

--Call Park

 

 

 

 

 

 

--Call Pickup

 

 

 

 

 

 

--Call Return

 

 

 

 

 

 

--Conference

 

 

 

 

 

 

 

--Anonymous Call

 

 

--Anonymous Call Rejection

 

 

 

 

 

 

--DND

 

 

Basic Phone Settings

 

 

 

 

 

 

 

--Language

 

--Time & Date

 

 

 

 

 

--Administrator Password

 

 

 

 

 

--Ring Tones

 

 

 

 

 

--Backlight

 

 

 

 

 

--Call Waiting

 

 

 

 

 

--Phone Volume

 

 

 

 

 

 

--Call History Management

 

 

 

 

 

 

--Contact Management

 

 

 

 

 

 

--Directory

 

 

 

 

 

 

--Local Directory

 

 

 

 

 

--Blacklist

 

 

 

 

 

--Remote Phonebook

 

 

 

 

 

 

--Dial Plan

 

 

 

 

 

 

--DSS Keys

 

 

 

 

 

--Key as Send

 

 

 

 

 

--Hot Line

 

 

 

 

 

--Live Dialpad

 

 

 

 

 

 

Advanced Phone Features

 

 

 

 

 

 

 

--BLF

 

 

 

 

 

 

--Call Recording

 

 

 

 

 

 

--Intercom

 

 

 

 

--Multicast Paging

 

 

 

 

 

 

 

 

 

--Music on Hold

 

 

 

 

 

 

 

--ACD

 

 

 

 

 

 

--Messages

 

 

 

 

 

 

SIP Account

 

 

 

 

 

 

 

--User Options

 

 

 

 

 

 

 

--Register Status

 

7

User Guide for the SIP-T41P IP Phone

 

 

Options

 

Phone User Interface

Web User Interface

 

 

 

 

 

 

 

 

 

 

--Account Active

 

 

 

 

 

 

 

 

 

 

--Label

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--Display Name

 

 

 

 

 

 

 

 

 

 

 

 

--Register Name

 

 

 

 

 

 

 

 

 

 

 

 

--User Name

 

 

 

 

 

 

 

 

 

 

 

 

--Password

 

 

 

 

 

 

 

 

 

 

 

 

--SIP Server

 

 

 

 

 

 

 

 

 

 

 

 

--Server Option

 

 

 

 

 

 

 

 

 

 

 

 

 

--Registrar Port

 

 

 

 

 

 

--Outbound Status

 

 

 

 

 

 

 

 

 

 

 

 

--Outbound Proxy

 

 

 

 

 

--NAT Traversal

 

 

 

 

 

 

 

 

 

 

 

 

 

--STUN Status

 

 

 

 

 

--STUN Server

 

 

 

 

 

 

 

 

 

 

 

 

Note

 

The table above lists most of the feature options. Please refer to the relevant sections for

 

 

more information.

 

 

 

 

 

 

 

 

 

 

 

Documentations

The following table shows documentations available for the SIP-T41P IP phone.

 

Name

 

Contents

 

Where found

Format/ Language

 

 

 

 

 

 

 

 

Quick Installation

 

Basic setup of the

 

In the

PDF/English

 

Guide

 

phone

 

package

 

 

 

 

 

 

 

 

 

 

 

 

Quick Reference

 

Basic call features

 

In the

 

 

 

and phone

 

PDF/English

 

Guide

 

 

package

 

 

customizations

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Phone/Web user

 

 

 

 

 

 

interface settings

 

CD attached

 

 

User Guide

 

Basic call features

 

PDF/English

 

 

 

in the package

 

 

 

and advanced

 

 

 

 

 

 

 

 

 

 

 

phone features

 

 

 

 

 

 

 

 

 

 

Note You can also download the latest documentations from website: http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.

8

Getting Started

Getting Started

This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T41P IP phone. The topics include:

zPackaging Contents

zPhone Installation

zPhone Initialization

zPhone Status

zBasic Network Settings

zRegistration

zIdle Screen

If you require additional information or assistance with your new phone, contact your system administrator.

Packaging Contents

The following components are included in your SIP-T41P IP phone package:

z SIP-T41P IP Phone

9

User Guide for th SIP-T41P IP Phone

z Phone Stand

z Wall Mount Brack et (Optional)

z Power Adapter (Optional)

z Hand set & Handse t Cord

z Ethern et Cable

z Quick Installation Guide & Qui ck Referenc e Guide

10

Getting Started

z CD-ROM

Check the list before installation. If you find a nything missi ng, contact your system administrator.

Phone Installation

If your phone is alrea dy installed, proceed to Phone Initialization on pa ge 14.

This section introduc es how to install the phone with the components in the packaging contents:

zAtta ch the stand or the optio nal wall mount bracket

zConnect the handset and o ptional headset

zConnect the network and p ower

1)Attach the stand or the opti onal wall mount bracket Desk Mount Method

11

YEALINK T41P Users Manual

User Guide for th SIP-T41P IP Phone

Wall Mount Meth od (Optiona l)

Not e

The he

adset is not p

rovided in th

e packaging

contents. For

more inform

ation on how

to

 

attach

the wall mo

unt bracket,

refer to Yealink

Wall Mount

Quick Installa

tion Guide f

r

 

T4X IP

Phones.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2)Connect the handset and optional headset

12

Getting Started

Not e The headset is not p rovided in the packaging contents. Contact your system administrator for mo re information.

3)Connect the network and power

You have two option s for power and network connections. Your syste m administrator will advise you which one to use.

zAC power (Opti onal)

zPow er over Ethernet (PoE)

AC Po wer (Optional)

To connect the AC power:

1.Con nect the DC plug on the power ada pter to the DC5V port on the phone a nd connect the other end of th e power adapter into an electrical po wer outlet.

2.Con nect the sup plied Ethernet cable bet ween the Internet port on the phone and the Internet port in your netw ork or switch /hub device port.

Power over Ethernet

Using a regular Ethernet cable, th e SIP-T41P IP phone can be powered from a PoE (IEEE 802.3af) compliant s witch or hub.

To connect the PoE:

1.Con nect the Ethernet cable between th e Internet port on the pho ne and an available port o n the in-line power switch /hub.

13

User Guide for the SIP-T41P IP Phone

Not e If in-lin e power is pro vided, you don’t need to connect the AC adapter. Make sure the Ethern et cable and switch/hub is PoE compliant.

The phone can also share the network with other network d evices such as a PC (perso nal computer). It is an opti onal connection.

Important! Do not unplug or remove power to the phone while it is updating firmware and configurations.

Phone Initialization

After your phone has been powe red on, the system boots up and performs the followin g steps:

Automatic Phone Initialization

The phone finishes the initialization process by loading the saved configuration. The phone LCD screen w ill display "Initializing…ple ase wait" du ring the initi alization.

DHCP (D ynamic Host Configurati on Protocol)

By defa ult the phone attempts to contact a DHCP server in your network in order to obtain the valid IPv4 network settings, e.g., IP address, subnet mask, d efault gateway address and DNS address.

Not e

If your

network does

not use DHC

P, proceed to Basic Netw

ork Settings on page 15.

 

 

 

 

 

 

 

 

Phone Sta tus

You can view phone status via phone user interface or web user interface.

Available information of phone status include s:

zNet work status in cluding IPv4 status, IP address mode, MAC address, LAN type, LAN IP and LAN mask .

14

Getting Started

zPhone status including device model, hardware versi on, firmware version, product ID and MAC ad dress).

zAccount status including register status of SIP accounts.

To view the phone status via phone user interface:

1.

Press

, or press Menu->Status.

2.

Press

or

to scroll thro ugh the list and view the specific info rmation.

 

 

 

 

 

 

 

 

 

 

To view the phone status via web user interfa ce:

1.Ope n the web b rowser of your computer.

2.Ente r the IP address in the br owser’s address bar, and then press t he Enter key.

3.Ente r the user na me (admin) and password (admin) i n the login page.

4.Click Confirm to login.

The first page shows the available inform ation of pho ne status.

Basic Network Settings

If your phone cannot contact a DHCP server for any reas on, you need to configure network settings ma nually. IP pho nes support the IPv4 add ress only, th e IPv6 address only or b oth IPv4 and IPv6 addresses.

To confi gure the IP address mode via phone user interfac e:

1.Press Menu->Settings->Advan ced Settings (password: admin) ->Network->WAN Port.

2. Press

or

to select IPv 4, IPv6 or IPv 4 & IPv6 fro m the IP Mode field.

 

 

 

 

 

 

 

 

3.Press the Save so ft key to ac cept the cha nge or the B ack soft key to cancel.

To confi gure a static IPv4 address via phone user interface:

1.Press Menu->Settings->Advanced Settings (password: admin) ->Ne twork->WAN Port->IPv4->Stati c IP Client.

2.Ente r the desired values in the IPv4, Subnet Mask, Defa ult Gateway , Pri DNS and Sec DNS fields respe ctively.

15

User Guide for the SIP-T41P IP Phone

3.Press the Save soft key to accept the change or the Back soft key to cancel.

To configure a static IPv6 address via phone user interface:

1.Press Menu->Settings->Advanced Settings (password: admin) ->Network->WAN Port->IPv6->Static IPv6 Client.

2.Enter the desired values in the IPv6 IP, IPv6 IP Prefix, IPv6 Gateway, IPv6 Pri.DNS and

IPv6 Sec.DNS fields respectively.

3.Press the Save soft key to accept the change or the Back soft key to cancel.

Note Using the wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.

Registration

Generally, your phone will be deployed with multiple other phones. In this case, your system administrator will configure the phone parameters beforehand, so that after you start up your phone, the phone will be registered and ready to use. If your phone is not registered, you may have to register it. For more information on how to register your phone, refer to Account Management on page 50.

Idle Screen

If the phone has successfully started up, the idle LCD screen is shown as below.

The idle screen shows the label of current account, time and date, and four soft keys.

16

Customizing Your Phone

C ustomiz ing Your Phone

You can customize your SIP-T41P IP phone by configuring the backlight, time & date, ring ton e and so on. You can ad d contacts t o the phone’s local directory manually or from call history. You can also handle incomi ng calls from different contacts in diff erent ways.

This chapter provides basic oper ating instructions for customizing your phone. The topics include:

zGen eral Settings

zAudio Settings

zContact Management

zCall History Management

zSystem Customizations

If you require additional information or assistance with your new phon e, contact y our system a dministrator.

Ge neral Settings

Backlight

You can configure t he backlight feature to adjust the brightness of the phone LCD screen. Backlight status on the LC D screen ca n be configured as the following types:

zAlw ays on: Backlight is on p ermanently.

z1min, 2min, 5min, 10min, 30 min: Backligh t is turned off when the phone has b een inactive for app roximately 1min, 2min, 5 min, 10min or 30min.

To confi gure the backlight via phone user interface:

1.Press Menu->Settings->Advanced Settingss (password: admin) ->Phone Settings->Backlight.

2. Press

or

, or the Switch soft key t o select the desired value from the

Backlight Time field.

17

User Guide for the SIP-T41P IP Phone

3.Press the Save so ft key to ac cept the cha nge or the B ack soft key to cancel.

You can also config ure the backlight via web user interfa ce at the path

Settings->Preference.

Language

The def ault language of the phone user interface is English. The phone will detect and use the same langua ge as which of your internet browser for the web user interface. If the language of your internet bro wser is not supported by the phone, the web user interfac e will use Eng lish by defa ult. You can change the language for the phone user interfac e and the w eb user interface respectively from ea ch other.

Not e Not all of the supported languages are available for selection. The avail able languages depend on the lang uage packs currently load ed to the IP phone. Pleas e contact yo ur system administrator for more information about the availa ble languages of your new phone.

To change the language for the phone user interface:

1.Press Menu->Settings->Basic Settings->Lan guage.

2. Press

or

to select th e desired language.

 

 

 

 

 

 

3.Press the Save so ft key to ac cept the cha nge.

Text on the LCD screen will change to the selected language.

To change the language for the web user inte rface:

1.Click on Settings->Preference .

2.Select the desired language from the pull-down list of Language.

18

Customizing Your Phone

3.Click Confirm to accept the change.

Text on the web user interface will change to the selected language.

Time & Date

The time and date display on the LCD screen when the phone is idle. You can configure the phone to obtain the time and date from th e Simple Network Time Protocol (SNTP) serve r automatically, or confi gure the date and time manually. If the phone c annot obtain the time and date from the SNTP server, contact your system administrator for more information.

To confi gure the SNTP settings via phone user interface:

1.Press Menu->Settings->Basic Settings->Time & Date->S NTP Settings.

2. Press or , or the Switch soft key t o select the time zone th at applies to your are a from the Ti me Zone field.

The default time zone is "+8 C hina(Beijing)".

3.Ente r the domain names or I P addresses in the NTP Server 1 and NTP Server 2 fi elds respectively.

4. Press

or

, or the Switch soft key t o select the desired value from the

Daylight Saving field.

5.Press the Save so ft key to ac cept the cha nge or the B ack soft key to cancel.

Not e Please refer to App endix A - Time Zones for the list of available time zones on the IP phone.

19

User Guide for the SIP-T41P IP Phone

To configure the time and date manually via phone user interface:

1.Press Menu->Settings->Basic Settings->Time & Date->Manual Settings.

2.Enter the specific time and date.

3.Press the Save soft key to accept the change.

The time and date on the LCD screen will change accordingly.

20

Customizing Your Phone

To confi gure the time and date fo rmat via ph one user interface:

1.Press Menu Settings->Basic S ettings->Time & Date->Tim e & Date Format.

2. Press or , or the Switch soft key t o select the desired time format (12 Hour or 24 Hour) from the Clock field.

3. Press or , or the Switch soft key t o select the desired date format from the

Dat e Format field.

4.Press the Save so ft key to ac cept the cha nge or the B ack soft key to cancel.

There are 7 available date formats. For example, for the date format "WWW DD MMM"," WWW" represents the ab breviation of the week, "D D" represents two-digit day, and "MMM" represen ts the first three letters of the month.

The dat e formats yo u need to know:

Date Format

WWW MMM DD

DD-MMM-YY

YYYY-MM-DD

D D/MM/YYYY

MM/DD/YY

DD MMM YYY Y

WWW DD MM M

Example (2013-2-27)

Wed Feb 2 7

27-Feb-13

2013-02-27

27/02/2013

02/27/13

27 Feb 201 3

Wed 27 Fe b

You can also config ure the date and time settings via web user interfa ce at the path

Settings->Time & Date.

Administrator Passw ord

The Advanced Settin gs option is only accessi ble to an ad ministrator. T he default administrator password is admin. For security reasons, you should chan ge the default administrator password as soon a s possible.

To change the administrator pass word via phone user interface:

1.Press Menu->Settings->Advanced Settingss (password: admin) ->Set Password.

2.Ente r the current password in the Current PWD field.

3.Ente r the new p assword in the New PWD field.

21

User Guide for the SIP-T41P IP Phone

4.Ente r the new p assword again in the Confirm Password field.

5.Press the Save so ft key to ac cept the cha nge or the B ack soft key to cancel.

You can also config ure the administrator password via we b user interface at the path

Security->Password.

Key as Send

You can set the "#" o r "*" to perform as a send key while dialing.

To confi gure key as send via phone user interface:

1.Press Menu->Fea tures->Key a s send.

2. Press or , or the Switch soft key t o select # or * from the Key As Send field, or s elect Disable to disable t his feature.

3.Press the Save so ft key to ac cept the cha nge or the B ack soft key to cancel.

You can also config ure key as send via web user interfac e at the path

Features ->General In formation.

Audio Settings

Volume

You can press the vo lume key to adjust the ri nger volume when the phone is idle. You can also press the vo lume key to adjust the receiver volum e of engaged audio devices (handset, speakerphone or head set), when the phone is in the dialing interface or during a call.

22

Customizing Your Phone

To adjust the volume when the p hone is idle:

1.Press to adjust the ringer volum e.

To adjust the volume when the p hone is during a call:

1.Press to adjust the volume of currently used audio devi ce (handset, spe akerphone or headset).

Not e

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the

ringer volume

is adjusted to

minimum, the

icon w

ill appear on

the LCD screen.

 

 

 

 

 

 

 

 

 

Rin g Tones

Ring tones are used to indicate incoming calls. You can s elect different ring tones to distinguish the differe nt accounts registered on your phone, or to distinguish your phone from yo ur neighbor’s.

To select a ring tone for the phone via phone user interface:

1.Press Menu->Settings->Basic Settings->Ring Tones.

2. Press

or

to select th e desired ring tone.

 

 

 

 

 

 

3.Press the Save so ft key to ac cept the cha nge or the B ack soft key to cancel.

To select a ring tone for the account via web user interface:

1.Click on Account.

2.Select the desired account from the pull-down list of Account.

3.Click on Basic.

4.Select the desired ring tone from the pull-down list of Ring Type.

23

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