YEALINK T41P Users Manual

Copyright
Copyright © 2013 YEALINK NETWORK TECHNOLOGY CO., LTD.
Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express
written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes
When this publication is made available on media, Yealink Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for
private use and not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any
damages arising from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT
TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN
THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF
PRODUCTS.
YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be
liable for errors contained herein nor for incidental or consequential damages in connection
with the furnishing, performance, or use of this guide.
Declaration of Conformity
Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity
with the essential requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.
Part 15 FCC Rules
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Class B Digital Device or Peripheral
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
GNU GPL INFORMATION
Yealink SIP-T41P firmware contains third-party software under the GNU General Public License (GPL). Yealink
uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions
of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
be downloaded from Yealink web site:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
About This Guide
Thank you for choosing the SIP-T41P IP Phone, an ultra-elegant gigabit IP Phone which is
especially designed for power users in the office environment. This unit provides business
telephony features such as Call Hold, Call Transfer, Busy Lamp Field and Conference.
This guide provides everything you need to quickly use your new phone. Be sure to
verify with your system administrator that your network is prepared for configuring your
IP phone. As well, be sure to read the Packaging Contents and Regulatory Notices
sections in this guide before you set up and use the SIP-T41P IP phone.
If this is your first time using the SIP-T41P IP phone, we recommend that you first refer to
the Quick Installation Guide and Quick Reference Guide, available online:
http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.
About This Guide
Note
The Shared Line, Busy Lamp Field List, Network Directory and Network Call Log features are hidden for IP phones in neutral version, which are designed for BroadWorks environment. Please contact your system administrator for more information.
In This Guide
This guide is based on firmware version 71. The topics provided in this guide include:
z Chapter 1 Overview
z Chapter 2 Getting Started
z Chapter 3 Customizing Your Phone
z Chapter 4 Basic Call Features
z Chapter 5 Advanced Phone Features
v
User Guide for the SIP-T41P IP Phone
Table of Contents
About This Guide .......................................................................... v
In This Guide............................................................................................................................. v
Table of Contents ........................................................................ vi
Overview ....................................................................................... 1
Hardware Component Instructions ..................................................................................... 1
Icon Instructions ...................................................................................................................... 3
LED Instructions ........................................................................................................................ 5
User Interfaces ......................................................................................................................... 6
Phone User Interface .......................................................................................................... 6
Web User Interface ............................................................................................................. 6
Documentations ..................................................................................................................... 8
Getting Started ............................................................................. 9
Packaging Contents .............................................................................................................. 9
Phone Installation ................................................................................................................. 11
Phone Initialization ................................................................................................................ 14
Phone Status .......................................................................................................................... 14
Basic Network Settings ......................................................................................................... 15
Registrati on ............................................................................................................................ 16
Idle Screen ............................................................................................................................. 16
Customizing Your Phone............................................................ 17
General Settings ................................................................................................................... 17
Backlight ............................................................................................................................. 17
Language ........................................................................................................................... 18
Time & Date........................................................................................................................ 19
Administrator Password .................................................................................................... 21
Key as Send ........................................................................................................................ 22
Audio Settings ....................................................................................................................... 22
Volume ................................................................................................................................ 22
Ring Tones ........................................................................................................................... 23
Contact Management ........................................................................................................ 25
vi
Table of Contents
Directory ............................................................................................................................. 25
Local Directory .................................................................................................................. 26
Blacklist ................................................................................................................................ 34
Remote Phonebook ......................................................................................................... 35
Call History Management ................................................................................................... 38
System Customizations ......................................................................................................... 39
Headset Use ....................................................................................................................... 39
DSS Keys .............................................................................................................................. 42
Account Management .................................................................................................... 50
Dial Plan .............................................................................................................................. 52
Live Dialpad ....................................................................................................................... 57
Hotline ................................................................................................................................. 57
Basic Call Features ..................................................................... 60
Placing Calls .......................................................................................................................... 61
Answering Calls ..................................................................................................................... 63
Ending Calls ........................................................................................................................... 64
Redialing Numbers ............................................................................................................... 64
Recent Call In Dialing .......................................................................................................... 64
Auto Answer .......................................................................................................................... 65
Auto Redial ............................................................................................................................ 66
Call Return ............................................................................................................................. 67
Call Mute ............................................................................................................................... 67
Call Hold/Resume ................................................................................................................. 69
Do Not Disturb (DND) ........................................................................................................... 70
Call Forward .......................................................................................................................... 73
Call Transfer ........................................................................................................................... 78
Call Waiting ........................................................................................................................... 79
Conference ........................................................................................................................... 79
Local Conference ............................................................................................................. 79
Network Conference ........................................................................................................ 80
Call Park ................................................................................................................................. 82
Call Pickup ............................................................................................................................. 83
Anonymous Call .................................................................................................................... 86
Anonymous Call Rejection .................................................................................................. 87
Advanced Phone Features ....................................................... 89
Busy Lamp Field (BLF) ........................................................................................................... 89
Call Recording ...................................................................................................................... 92
Hot Desking ............................................................................................................................ 93
Intercom ................................................................................................................................. 95
Outgoing Intercom Calls .................................................................................................. 95
Incoming Intercom Calls .................................................................................................. 95
vii
User Guide for the SIP-T41P IP Phone
Multicast Paging ................................................................................................................... 97
Sending RTP Stream .......................................................................................................... 97
Receiving RTP Stream ....................................................................................................... 99
Music on Hold ...................................................................................................................... 100
Automatic Call Distribution (ACD) ................................................................................... 101
Messages ............................................................................................................................. 103
Voice Mail ........................................................................................................................ 103
Message Waiting Indicator (MWI) ................................................................................ 104
Troubleshooting ........................................................................ 107
Regulatory Notices ................................................................... 116
Service Agreements ........................................................................................................... 116
Limitations of Liability .......................................................................................................... 116
Safety Instructio ns ............................................................................................................... 116
Appendix A - Time Zones ........................................................ 120
Index .......................................................................................... 122
viii
Overview
This chapter provides the overview of the SIP-T41P IP phone. The topics include:
z Hardware Component Instructions
z Icon Instructions
z LED Instructions
z User Interfaces
z Documentations
If you require additional information or assistance with your new phone, contact your
system administrator.
Overview
Hardware Component Instructions
The main hardware components of the SIP-T41P IP phone are the LCD screen and the
keypad.
1
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Hardwa
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ssage Key
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Sho
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LED Indi
Use
assi
Acc
Red
s of the SIP-
s informati
and other r
ll informatio
ns (for exa
sed call tex
mpt text (fo
te and time
ates phone
hese keys t
n various fe
les and indi
les and indi
esses voice
als a previo
41P IP phon
Descri
n about call
elevant dat
—caller ID,
ple, )
or second i
r example, "
power and
activate u
tures.
ates the m
ates the he
ails.
sly dialed n
are:
tion
s, messages,
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call duratio
coming cal
aving file!")
ome featur
to three ac
te feature.
adset mode
mber.
soft keys, ti
ler informati
status.
ounts and
.
e,
n
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eakerphon
V
lume Key
K
ypad
S
ft Keys
Key To
and
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avai
Scro
Con
Can
Lab
feat
les the han
sts the volu
ringer.
ides the digi
lable in con
ll through th
firms actions
cels actions
l automatic
res.
s-free spea
e of the ha
s, letters, an
ext-sensitive
displayed i
or answers i
or rejects in
ally to identi
erphone m
dset, heads
special ch
application
formation.
coming cal
oming calls.
y their cont
de.
et, speaker,
racters
.
ls.
xt-sensitive
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Icon Instr
Icons a
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pear on the
Icon
phone LCD
Netw
Regis
Regis
Hand
Hand
Head
screen are
rk is unavail
ered succe
ration failed
ering
-free speak
et mode
et mode
escribed in
Descriptio
able
sfully
rphone mo
he followin
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table:
Voic
Auto
Do N
Call
Call
Ringe
Keyp
Call F
Misse
Recei
Mail
nswer
t Disturb
old
ute
volume is 0
d Lock
rward/For
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ved Calls
arded Calls
Plac
Reco
d Calls
ding box is f
ll
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Guide for the SIP-T41P IP P
hone
Icon
A call
Reco
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cannot be
ding starts s
ding canno
ding canno
Descriptio
ecorded
ccessfully
be started
be stoppe
4
LED Instructions
Power Indicator LED
LED Status Description
Solid red The phone is initializing.
Overview
Fast flashing red
Slow flashing red The phone receives a voice mail.
Off The phone is powered off.
Line key LED
LED Status Description
Solid green
Fast flashing green The line receives an incoming call.
Slow flashing green The call is placed on hold.
Off The line is inactive.
Line key LED (configured as BLF key)
LED Status Description
Solid red The monitored user is busy.
The phone is ringing.
The network is disconnected.
The line is seized.
The line is in conversation.
Fast flashing red The monitored user receives an incoming call.
Off
Line key LED (used as page switch key)
LED Status Description
Solid red
Solid green There is a call on the line key of the non-current page.
Fast flashing green
Fast flashing red
Off Line keys are idle.
The monitored user is idle.
The monitored user does not exist.
There is a parked call on the line key of the non-current
page.
The line receives an incoming call on the non-current
page.
The monitored user receives an incoming call on the
non-current page.
5
User Guide for the SIP-T41P IP Phone
User Interfaces
There are two ways to customize specific configurations on your SIP-T41P IP phone:
z Using the user interface on the IP phone.
z Using the user interface in an internet browser window from your PC.
The hardware components keypad and LCD screen constitute the phone user
interface, which allows the user to execute all call operation tasks and basic
configuration changes directly on the phone. In addition, you can use the web user
interface to access all configuration settings. In many instances, it is possible to use both
the phone user interface and the web user interface to operate the phone and
change settings. However, in some instances, it is only possible to use the phone user
interface or the web user interface.
Phone User Interface
You can customize your phone by pressing the Menu soft key to access the phone user
interface. The Advanced Settings option is only accessible to an administrator, and the
default administrator password is admin (case-sensitive). For more information on
customizing your phone using the available options from the phone user interface, refer
to Customizing Your Phone on page 17.
Web User Interface
In addition to the phone user interface, you can also customize your phone via web
user interface. In order to access the web user interface, you need to know the IP
address of your new phone. To obtain the IP address, press the OK key on the phone.
Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on your PC. The default administrator user name and password are both admin
(case-sensitive).
The options you can use to customize the IP phone via phone user interface and/or via
web user interface are listed in the following table:
Options Phone User Interface Web User Interface
Status
--IPv4
--MAC
--Firmware
--Network
--Phone
--Accounts
Basic Call Features
6
Overview
Options Phone User Interface Web User Interface
--Auto Answer
--Auto Redial
--Call Forward
--Call Waiting
--Call Park
--Call Pickup
--Call Return
--Conference
--Anonymous Call
--Anonymous Call Rejection
--DND
Basic Phone Settings
--Language
--Time & Date
--Administrator Password
--Ring Tones
--Backlight
--Call Waiting
--Phone Volume
--Call History Management
--Contact Management
--Directory
--Local Directory
--Blacklist
--Remote Phonebook
--Dial Plan
--DSS Keys
--Key as Send
--Hot Line
--Live Dialpad
Advanced Phone Features
--BLF
--Call Recording
--Intercom
--Multicast Paging
--Music on Hold
--ACD
--Messages
SIP Account
--User Options
--Register Status
7
User Guide for the SIP-T41P IP Phone
Options Phone User Interface Web User Interface
--Account Active
--Label
--Display Name
--Register Name
--User Name
--Password
--SIP Server
--Server Option
--Registrar Port
--Outbound Status
--Outbound Proxy
--NAT Traversal
--STUN Status
--STUN Server
Note
The table above lists most of the feature options. Please refer to the relevant sections for more information.
Documentations
The following table shows documentations available for the SIP-T41P IP phone.
Name Contents Where found Format/ Language
Quick Installation
Guide
Quick Reference
Guide
User Guide
Basic setup of the
phone
Basic call features
and phone
customizations
Phone/Web user
interface settings
Basic call features
and advanced
phone features
In the
package
In the
package
CD attached
in the package
PDF/English
PDF/English
PDF/English
Note
8
You can also download the latest documentations from website:
http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142
.
Getting Started
This chapter provides basic installation instructions and information for obtaining the
best performance with the SIP-T41P IP phone. The topics include:
z Packaging Contents
z Phone Installation
z Phone Initialization
z Phone Status
z Basic Network Settings
z Registration
z Idle Screen
Getting Started
If you require additional information or assistance with your new phone, contact your
system administrator.
Packaging Contents
The following components are included in your SIP-T41P IP phone package:
z SIP-T41P IP Phone
9
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2. Pres
3. Pres
To confi
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2. Ent DNS
hone canno
settings ma
oth IPv4 an
ure the IP a
s Menu->Set
s or
s the Save s
ure a static
s Menu->Set
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fields respe
t contact a
ually. IP ph
IPv6 addre
dress mod
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to select IP
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IPv4 addres
ings->Adva
IP Client.
values in th
tively.
HCP server
nes support
ses.
via phone
ced Settin 4, IPv6 or IP
ept the ch
via phone
ced Setting
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for any reas
the IPv4 ad
ser interfac
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ser interfac
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:
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admin) ->N
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to cancel.
twork->WA
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Sec
15
User Guide for the SIP-T41P IP Phone
3. Press the Save soft key to accept the change or the Back soft key to cancel.
To configure a static IPv6 address via phone user interface:
1. Press Menu->Settings->Advanced Settings (password: admin) ->Network->WAN Port->IPv6->Static IPv6 Client.
2. Enter the desired values in the IPv6 IP, IPv6 IP Prefix, IPv6 Gateway, IPv6 Pri.DNS and IPv6 Sec.DNS fields respectively.
3. Press the Save soft key to accept the change or the Back soft key to cancel.
Note
Using the wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.
Registration
Generally, your phone will be deployed with multiple other phones. In this case, your
system administrator will configure the phone parameters beforehand, so that after you
start up your phone, the phone will be registered and ready to use. If your phone is not
registered, you may have to register it. For more information on how to register your
phone, refer to Account Management on page 50.
Idle Screen
If the phone has successfully started up, the idle LCD screen is shown as below.
16
The idle screen shows the label of current account, time and date, and four soft keys.
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17
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18
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19
4. Pres
5. Pres
Not
User Guide for the SIP-T41P IP Phone
To configure the time and date manually via phone user interface:
1. Press Menu->Settings->Basic Settings->Time & Date->Manual Settings.
2. Enter the specific time and date.
3. Press the Save soft key to accept the change.
The time and date on the LCD screen will change accordingly.
20
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21
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interface or
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22
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urrently use
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ings->Basic
to select th
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for the acc
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registered
e via phone
ettings->Rin
desired rin
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unt via web
om the pull-
s. You can s
n your phon
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tone.
nge or the
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ack soft key
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ccount.
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to cancel.
o
one
3. Clic
4. Sel
k on Basic.
ct the desir
d ring tone
rom the pull
down list of
ing Type.
23
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