YEALINK T41P Users Manual

Copyright

publication may be reproduced or transmitted in any form or by any means, electronic or

mechanical, photocopying, recording, or otherwise, for any purpose, without the express

written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes

translating into another language or format.

When this publication is made available on media, Yealink Network Technology CO., LTD. gives

its consent to downloading and printing copies of the content provided in this file only for

private use and not for redistribution. No parts of this publication may be subject to alteration,

modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any

damages arising from use of an illegally modified or altered publication.

Warranty

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT

TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN

THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY

KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF

PRODUCTS.

YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD

TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be

liable for errors contained herein nor for incidental or consequential damages in connection

with the furnishing, performance, or use of this guide.

Declaration of Conformity

Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity

with the essential requirements and other relevant provisions of the CE, FCC.

CE Mark Warning

This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.

Part 15 FCC Rules

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired

operation.

Class B Digital Device or Peripheral

Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experience radio/TV technician for help.

WEEE Warning

To avoid the potential effects on the environment and human health as a result of the

presence of hazardous substances in electrical and electronic equipment, end users of

electrical and electronic equipment should understand the meaning of the crossed-out

wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to

collect such WEEE separately.

GNU GPL INFORMATION

Yealink SIP-T41P firmware contains third-party software under the GNU General Public License (GPL). Yealink

uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions

of the license.

The original GPL license, source code of components licensed under GPL and used in Yealink products can

be downloaded from Yealink web site:

http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide

Thank you for choosing the SIP-T41P IP Phone, an ultra-elegant gigabit IP Phone which is

especially designed for power users in the office environment. This unit provides business

telephony features such as Call Hold, Call Transfer, Busy Lamp Field and Conference.

This guide provides everything you need to quickly use your new phone. Be sure to

verify with your system administrator that your network is prepared for configuring your

IP phone. As well, be sure to read the Packaging Contents and Regulatory Notices

sections in this guide before you set up and use the SIP-T41P IP phone.

If this is your first time using the SIP-T41P IP phone, we recommend that you first refer to

the Quick Installation Guide and Quick Reference Guide, available online:

http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.

About This Guide

Note

The Shared Line, Busy Lamp Field List, Network Directory and Network Call Log features are hidden for IP phones in neutral version, which are designed for BroadWorks environment. Please contact your system administrator for more information.

In This Guide

This guide is based on firmware version 71. The topics provided in this guide include:

z Chapter 1 Overview

z Chapter 2 Getting Started

z Chapter 3 Customizing Your Phone

z Chapter 4 Basic Call Features

z Chapter 5 Advanced Phone Features

v

User Guide for the SIP-T41P IP Phone

Table of Contents

About This Guide .......................................................................... v

In This Guide............................................................................................................................. v

Table of Contents ........................................................................ vi

Overview ....................................................................................... 1

Hardware Component Instructions ..................................................................................... 1

Icon Instructions ...................................................................................................................... 3

LED Instructions ........................................................................................................................ 5

User Interfaces ......................................................................................................................... 6

Phone User Interface .......................................................................................................... 6

Web User Interface ............................................................................................................. 6

Documentations ..................................................................................................................... 8

Getting Started ............................................................................. 9

Packaging Contents .............................................................................................................. 9

Phone Installation ................................................................................................................. 11

Phone Initialization ................................................................................................................ 14

Phone Status .......................................................................................................................... 14

Basic Network Settings ......................................................................................................... 15

Registrati on ............................................................................................................................ 16

Idle Screen ............................................................................................................................. 16

Customizing Your Phone............................................................ 17

General Settings ................................................................................................................... 17

Backlight ............................................................................................................................. 17

Language ........................................................................................................................... 18

Time & Date........................................................................................................................ 19

Administrator Password .................................................................................................... 21

Key as Send ........................................................................................................................ 22

Audio Settings ....................................................................................................................... 22

Volume ................................................................................................................................ 22

Ring Tones ........................................................................................................................... 23

Contact Management ........................................................................................................ 25

vi

Table of Contents

Directory ............................................................................................................................. 25

Local Directory .................................................................................................................. 26

Blacklist ................................................................................................................................ 34

Remote Phonebook ......................................................................................................... 35

Call History Management ................................................................................................... 38

System Customizations ......................................................................................................... 39

Headset Use ....................................................................................................................... 39

DSS Keys .............................................................................................................................. 42

Account Management .................................................................................................... 50

Dial Plan .............................................................................................................................. 52

Live Dialpad ....................................................................................................................... 57

Hotline ................................................................................................................................. 57

Basic Call Features ..................................................................... 60

Placing Calls .......................................................................................................................... 61

Answering Calls ..................................................................................................................... 63

Ending Calls ........................................................................................................................... 64

Redialing Numbers ............................................................................................................... 64

Recent Call In Dialing .......................................................................................................... 64

Auto Answer .......................................................................................................................... 65

Auto Redial ............................................................................................................................ 66

Call Return ............................................................................................................................. 67

Call Mute ............................................................................................................................... 67

Call Hold/Resume ................................................................................................................. 69

Do Not Disturb (DND) ........................................................................................................... 70

Call Forward .......................................................................................................................... 73

Call Transfer ........................................................................................................................... 78

Call Waiting ........................................................................................................................... 79

Conference ........................................................................................................................... 79

Local Conference ............................................................................................................. 79

Network Conference ........................................................................................................ 80

Call Park ................................................................................................................................. 82

Call Pickup ............................................................................................................................. 83

Anonymous Call .................................................................................................................... 86

Anonymous Call Rejection .................................................................................................. 87

Advanced Phone Features ....................................................... 89

Busy Lamp Field (BLF) ........................................................................................................... 89

Call Recording ...................................................................................................................... 92

Hot Desking ............................................................................................................................ 93

Intercom ................................................................................................................................. 95

Outgoing Intercom Calls .................................................................................................. 95

Incoming Intercom Calls .................................................................................................. 95

vii

User Guide for the SIP-T41P IP Phone

Multicast Paging ................................................................................................................... 97

Sending RTP Stream .......................................................................................................... 97

Receiving RTP Stream ....................................................................................................... 99

Music on Hold ...................................................................................................................... 100

Automatic Call Distribution (ACD) ................................................................................... 101

Messages ............................................................................................................................. 103

Voice Mail ........................................................................................................................ 103

Message Waiting Indicator (MWI) ................................................................................ 104

Troubleshooting ........................................................................ 107

Regulatory Notices ................................................................... 116

Service Agreements ........................................................................................................... 116

Limitations of Liability .......................................................................................................... 116

Safety Instructio ns ............................................................................................................... 116

Appendix A - Time Zones ........................................................ 120

Index .......................................................................................... 122

viii

Overview

This chapter provides the overview of the SIP-T41P IP phone. The topics include:

z Hardware Component Instructions

z Icon Instructions

z LED Instructions

z User Interfaces

z Documentations

If you require additional information or assistance with your new phone, contact your

system administrator.

Overview

Hardware Component Instructions

The main hardware components of the SIP-T41P IP phone are the LCD screen and the

keypad.

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LED Instructions

Power Indicator LED

LED Status Description

Solid red The phone is initializing.

Overview

Fast flashing red

Slow flashing red The phone receives a voice mail.

Off The phone is powered off.

Line key LED

LED Status Description

Solid green

Fast flashing green The line receives an incoming call.

Slow flashing green The call is placed on hold.

Off The line is inactive.

Line key LED (configured as BLF key)

LED Status Description

Solid red The monitored user is busy.

The phone is ringing.

The network is disconnected.

The line is seized.

The line is in conversation.

Fast flashing red The monitored user receives an incoming call.

Off

Line key LED (used as page switch key)

LED Status Description

Solid red

Solid green There is a call on the line key of the non-current page.

Fast flashing green

Fast flashing red

Off Line keys are idle.

The monitored user is idle.

The monitored user does not exist.

There is a parked call on the line key of the non-current

page.

The line receives an incoming call on the non-current

page.

The monitored user receives an incoming call on the

non-current page.

5

User Guide for the SIP-T41P IP Phone

User Interfaces

There are two ways to customize specific configurations on your SIP-T41P IP phone:

z Using the user interface on the IP phone.

z Using the user interface in an internet browser window from your PC.

The hardware components keypad and LCD screen constitute the phone user

interface, which allows the user to execute all call operation tasks and basic

configuration changes directly on the phone. In addition, you can use the web user

interface to access all configuration settings. In many instances, it is possible to use both

the phone user interface and the web user interface to operate the phone and

change settings. However, in some instances, it is only possible to use the phone user

interface or the web user interface.

Phone User Interface

You can customize your phone by pressing the Menu soft key to access the phone user

interface. The Advanced Settings option is only accessible to an administrator, and the

default administrator password is admin (case-sensitive). For more information on

customizing your phone using the available options from the phone user interface, refer

to Customizing Your Phone on page 17.

Web User Interface

In addition to the phone user interface, you can also customize your phone via web

user interface. In order to access the web user interface, you need to know the IP

address of your new phone. To obtain the IP address, press the OK key on the phone.

Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on your PC. The default administrator user name and password are both admin

(case-sensitive).

The options you can use to customize the IP phone via phone user interface and/or via

web user interface are listed in the following table:

Options Phone User Interface Web User Interface

Status

--IPv4

--MAC

--Firmware

--Network

--Phone

--Accounts

Basic Call Features

6

√ √

Overview

Options Phone User Interface Web User Interface

--Auto Answer √

--Auto Redial √

--Call Forward √

--Call Waiting √

--Call Park √

--Call Pickup √

--Call Return √

--Conference

--Anonymous Call √

--Anonymous Call Rejection

--DND √

Basic Phone Settings

--Language √ √

--Time & Date √ √

--Administrator Password √ √

--Ring Tones √ √

--Backlight √ √

--Call Waiting √ √

--Phone Volume √

--Call History Management √

--Contact Management √

--Directory √

--Local Directory √ √

--Blacklist √ √

--Remote Phonebook √

--Dial Plan √

--DSS Keys √ √

--Key as Send √ √

--Hot Line √ √

--Live Dialpad √

Advanced Phone Features

--BLF √

--Call Recording √

--Intercom √

--Multicast Paging

--Music on Hold

--ACD √

--Messages √

SIP Account

--User Options

--Register Status √

√

7

User Guide for the SIP-T41P IP Phone

Options Phone User Interface Web User Interface

--Account Active √

--Label √

--Display Name √

--Register Name √

--User Name √

--Password √

--SIP Server √

--Server Option

--Registrar Port

--Outbound Status √

--Outbound Proxy √

--NAT Traversal

--STUN Status √

--STUN Server √

√

Note

The table above lists most of the feature options. Please refer to the relevant sections for more information.

Documentations

The following table shows documentations available for the SIP-T41P IP phone.

Name Contents Where found Format/ Language

Quick Installation

Guide

Quick Reference

Guide

User Guide

Basic setup of the

phone

Basic call features

and phone

customizations

Phone/Web user

interface settings

Basic call features

and advanced

phone features

In the

package

In the

package

CD attached

in the package

PDF/English

Note

8

You can also download the latest documentations from website:

http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142

.

Getting Started

This chapter provides basic installation instructions and information for obtaining the

best performance with the SIP-T41P IP phone. The topics include:

z Packaging Contents

z Phone Installation

z Phone Initialization

z Phone Status

z Basic Network Settings

z Registration

z Idle Screen

Getting Started

If you require additional information or assistance with your new phone, contact your

system administrator.

Packaging Contents

The following components are included in your SIP-T41P IP phone package:

z SIP-T41P IP Phone

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15

User Guide for the SIP-T41P IP Phone

3. Press the Save soft key to accept the change or the Back soft key to cancel.

To configure a static IPv6 address via phone user interface:

1. Press Menu->Settings->Advanced Settings (password: admin) ->Network->WAN Port->IPv6->Static IPv6 Client.

2. Enter the desired values in the IPv6 IP, IPv6 IP Prefix, IPv6 Gateway, IPv6 Pri.DNS and IPv6 Sec.DNS fields respectively.

3. Press the Save soft key to accept the change or the Back soft key to cancel.

Note

Using the wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.

Registration

Generally, your phone will be deployed with multiple other phones. In this case, your

system administrator will configure the phone parameters beforehand, so that after you

start up your phone, the phone will be registered and ready to use. If your phone is not

registered, you may have to register it. For more information on how to register your

phone, refer to Account Management on page 50.

Idle Screen

If the phone has successfully started up, the idle LCD screen is shown as below.

16

The idle screen shows the label of current account, time and date, and four soft keys.

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19

4. Pres

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Not

User Guide for the SIP-T41P IP Phone

To configure the time and date manually via phone user interface:

1. Press Menu->Settings->Basic Settings->Time & Date->Manual Settings.

2. Enter the specific time and date.

3. Press the Save soft key to accept the change.

The time and date on the LCD screen will change accordingly.

20

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21

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23

User Guide for the SIP-T41P IP Phone

If Common is selected, this account will use the ring tone selected for the phone at the path of the web user interface Settings->Preference.

5. Click Confirm to accept the change.

Note

You can select a ring tone for the account via web user interface only.

To upload a custom ring tone for your phone via web user interface:

1. Click on Settings->Preference.

2. Click Browse to locate a ring tone (the file format must be *.wav) file from your local

system.

Note

24

3. Click Upload to upload the file.

The ring tone for an incoming call on the phone may be different. For example, when the phone receives an incoming call from a contact stored in the local directory, it will play the ring tone assigned to the contact (if not assigned, play the ring tone assigned to the contact group) in the local directory (refer to Adding Contacts in the Contact

Management section). Otherwise, the phone will play the ring tone assigned to the

account. If both the contact ring tone and the account ring tone are not assigned, then the phone will play the ring tone assigned for the phone.

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25

User Guide for the SIP-T41P IP Phone

6. Click Confirm to accept the change.

Note

You can configure the directory via web user interface only.

To check the directory via phone user interface:

1. Press the Directory soft key when the phone is idle.

The phone LCD screen displays the enabled list(s) in the directory.

If there is only one list in the directory, pressing the Directory soft key will enter this list

directly.

If the remote phonebook and LDAP features are not configured in advance, you cannot see the remote phonebook and LDAP lists on the phone user interface. For more information about the remote phonebook, refer to Remote Phonebook on page 35. For more information about the LDAP, contact your system administrator.

Local Directory

The built-in phone directory can store the names and phone numbers of your contacts.

You can store up to 1000 contacts in your phone's local directory. There are four default

groups in the local directory: All Contacts, Company, Family and Friend. You can add

new groups and add new contacts to different groups in the local directory. You can

edit, delete or search for a contact in the local directory. You can also call a contact

from the local directory.

Adding Groups

To add a group to the local directory:

1. Press the Directory soft key.

The IP phone enters the local directory directly as there is only Local Directory in the

directory by default.

26

If Local Directory is removed from the directory, press Menu->Directory->Local Directory to enter the local directory.

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27

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31

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32

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r

Customizing Your Phone

1. Click on Directory->Local Directory.

2. Click Browse to locate a contact list file (file format must be .xml) from your local

system.

3. Click Import XML to import the contact list.

The web user interface prompts "The original contact will be covered, Continue?".

4. Click OK to complete importing the contact list.

To import a CSV file of contact list via web user interface:

1. Click on Directory->Local Directory.

2. Click Browse to locate a contact list file (file format must be.csv) from your local

system.

3. (Optional.) Check the Show Title checkbox.

It will prevent importing the title of the contact information which is located in the

first line of the CSV file.

4. Click Import CSV to import the contact list.

5. (Optional.) Mark the On radio box in the Delete Old Contacts field.

It will delete all existing contacts while importing the contact list.

33

User Guide for the SIP-T41P IP Phone

6. (Optional.) Select the contact information you want to import into the local directory from the pull down list of Index.

7. Click Import to complete importing the contact list.

To export a contact list via web user interface:

1. Click on Directory->Local Directory.

2. Click Export XML (or Export CSV).

3. Click Save to save the contact list to your local system.

Note

You can import/export contact lists via web user interface only.

Blacklist

The built-in phone directory can store the names and phone numbers of the blacklist.

You can store up to 30 contacts in your phone’s blacklist directory. You can add, edit,

delete or search for a contact in the blacklist directory. You can also call a contact in

the blacklist directory, but an incoming call from the contact in the blacklist directory

will be rejected automatically.

To add a contact to the blacklist directory manually:

34

1. Press Menu->Directory->Blacklist.

2. Press the Add soft key.

3. Enter the name and the office, mobile or other numbers in the corresponding fields.

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35

User Guide for the SIP-T41P IP Phone

3. Enter the name in the Display Name field.

4. Click Confirm to accept the change.

Note

You can configure an access URL for remote phone book via web user interface only.

To access your corporate directory via phone user interface:

1. Press Menu->Directory->Remote Phone Book. If Remote Phone Book is added to the directory, press Directory->Remote Phone

Book to enter the remote phonebook.

2. Select the desired remote group, and then press the Enter soft key.

The phone connects to load the corporate directory, and then displays the

corporate contacts on the LCD screen.

3. Press the Back soft key to back to the previous interface.

To search for a contact in the corporate directory:

1. Press Menu->Directory->Remote Phone Book. If Remote Phone Book is added to the directory, press Directory->Remote Phone

Book to enter the remote phonebook.

2. Select the desired remote group, and then press the Enter soft key to load the corporate directory.

3. Press the Search soft key.

36

Customizing Your Phone

4. Enter a few continuous characters of the contact name or continuous numbers of

the contact phone number using the keypad.

The contacts whose name or phone number matches the characters entered will

appear on the LCD screen. You can place a call from the result list.

To place a call from the corporate directory:

1. Press Menu->Directory->Remote Phone Book. If Remote Phone Book is added to the directory, press Directory->Remote Phone

Book to enter the remote phonebook.

2. Select the desired remote group, and then press the Enter soft key to load the

corporate directory.

3. Select the desired contact in the corporate directory.

4. Press the Dial soft key.

In addition, you can enable the phone to present the caller identity stored in the

corporate directory when receiving a call.

To enable the presentation of caller identity stored in the remote phonebook:

1. Click on Directory->Remote Phone Book.

2. Select Enabled from the pull-down list of Sremote Name.

3. Enter the refresh period in the Sremote Flash Time (Seconds) field.

The default value is 3600 seconds.

4. Click Confirm to accept the change.

37

User

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39

User Guide for the SIP-T41P IP Phone

Headset Mode Activation/Deactivation

To activate the headset mode:

1. Press on the phone.

The headset key LED illuminates solid green when the headset mode is activated. Press the line key or the Answer soft key to answer an incoming call, the call will be

connected to your headset automatically. Enter the desired number and then press the Send soft key, the phone will place a

call using the headset automatically. For more information about using the headset

to place a call, refer to Placing Calls on page 61.

To deactivate the headset mode:

1. Press again on the phone.

The headset key LED turns off when the headset mode is deactivated.

Headset Prior

You can use headset in priority when enabling the headset prior feature. This feature is

especially useful for permanent or full-time headset users.

To enable the headset prior feature via web user interface:

1. Click on Features->General Information.

2. Select Enabled from the pull-down list of Headset Prior.

3. Click Confirm to accept the change.

40

Customizing Your Phone

To use the headset prior feature, you should activate the headset mode in advance:

1. Physically connect the headset.

2. Press to activate the headset mode.

Note

If the headset prior feature is enabled, the headset mode will not be deactivated until you press the Headset key again.

You can configure headset prior via web user interface only.

Dual Headset

You can use two headsets when enabling the dual headset feature. To use this feature,

you must physically connect headsets to the headset jack and handset jack

respectively. Once the phone joins in a call, people with the headset connected to the

headset jack has a full-duplex conversation, another people with the headset

connected to the handset jack is only allowed to listen to.

To enable the dual headset feature via web user interface:

1. Click on Features->General Information.

2. Select Enabled from the pull-down list of Dual Headset.

Note

3. Click Confirm to accept the change.

You can configure dual headset via web user interface only.

41

User Guide for the SIP-T41P IP Phone

DSS Keys

There are two types of DSS keys: Line Keys and Programmable Keys. The details will be

introduced in the following. The SIP-T41P IP phone supports 15 line keys.

Line Keys

You can assign predefined functionalities to the line keys. You can also define a label

for the line key feature which will appear on the LCD screen. Line keys allow you to

quick access features such as call return and voice mail. The line key LED will indicate

the monitoring status when the keys are assigned specific features, such as BLF. The

default key type of line key 1-3 is Line. The default key type of line key 4-15 is N/A, which

indicates that this line key provides no functionality.

To assign functionality to the line key via phone user interface:

1. Press Menu->Features->DSS Keys.

Note

2. Select the desired line key, and then press the Enter soft key.

3. Select the desired key type from the Type field.

4. (Optional.) Select the desired key event type from the Key Type field.

5. (Optional.) Select the desired line from the Account ID field.

6. (Optional.) Enter a string that will appear on the LCD screen in the Label field.

7. (Optional.) Enter the corresponding value in the Value field.

8. (Optional.) Enter the corresponding value in the Extension field.

9. Press the Save soft key to accept the change or the Back soft key to cancel.

You can also configure the line key via web user interface at the path DSSKey->Line Key.

When the phone is idle, you can also long press the line key to configure it directly on the phone.

You can assign functionalities to 15 line keys. These 15 line keys are displayed on three

pages. When you assign functionality to line keys located in line key 1-6, the labels of

the line keys display on the first page.

42

The following figure shows an example:

When you assign functionality to line key located in line key 7-15, the labels of the line

key 6-10 display on the second page, and the labels of the line key 11-15 display on the

third page. The right bottom line key is used to switch pages.

The following figure shows an example:

The following table lists the page icon status:

Icons Description

Customizing Your Phone

2

3

Indicates the current page of the line keys.

Indicates the non-current page of the line keys.

You can configure the page icon and page switch key LED to indicate the different

status. This feature is disabled by default. For more information on the page switch key

LED status, refer to LED Instructions on page 5.

The following table lists the page icon status for different states:

Icons Status Description

The BLF monitored user receives an incoming call on the

non-current page.

Fast flashing

The line receives an incoming call on the non-current page.

There is a hold call on the line on the on the non-current

page.

To configure the page icon to indicate status via web user interface:

1. Click on DSSKey->Line Key.

2. Select Enabled in the Enable Page Tips field.

3. Click Confirm to accept the change.

43

User Guide for the SIP-T41P IP Phone

The line key features are explained in the following subchapters in detail:

z Line

z Speed Dial

z Voice Mail

z Directed Pickup

z Group Pickup

z DTMF

z Prefix

z Local Group

z XML Group

z LDAP

z Conference

z Forward

z Transfer

z Hold

z DND

z Group Listening

z Zero Touch

z URL

z Directory

For more information, contact your system administrator.

Line

You can use this key feature to accept the incoming calls, place active calls on hold or

resume a held call. It performs the same as a hard line key.

Dependencies: Type (Line)

Account ID (the account this feature will be applied to) Value (Default/Lock/Float)

Usage: When receiving an incoming call, the DSS key LED flashes green:

44

1. Press the DSS key to accept the incoming call.

2. Press the DSS key to place the active call on hold.

3. Press the DSS key again to resume the held call.

If you select Lock in the Value field, the line keys located in the same position of the other page will be automatically assigned the line feature with Lock filled in the Value

field. Then you can use this key on every page. This feature is only applicable to line key

1-3.

Customizing Your Phone

If you select Float in the Value field, the phone will automatically switch to the page the

line key is located when the line key receives an incoming call.

Speed Dial

You can use this key feature to speed up dialing the numbers often used or hard to

remember.

Dependencies: Type (Speed Dial)

Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the number you want to dial out)

Usage: Press the DSS key to dial out the number specified in the Value field, using the account selected from the Account ID field.

Voice Mail

You can use this key feature to connect voice mail quickly. For more information, refer to Voice Mail on page 103.

Dependencies: Type (Key Event)

Key Type (Voice Mail) Account ID (the account this feature will be applied to)

Label (key label displayed on the LCD screen)

Value (the voice mail access code)

Usage: Press the DSS key to dial out the voice mail access code, you can follow the

voice prompt to listen to the voice mails.

Directed Pickup

You can use this key feature to answer someone else’s incoming call on the phone.

Dependencies: Type (Key Event)

Key Type (Direct Pickup) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the direct pickup code followed by the specific phone number)

Usage: Press the DSS key on your phone when the specific phone number receives an incoming call. The call is answered on your phone.

Group Pickup

You can use this key feature to answer incoming calls in a group that is associated with their own group.

Dependencies: Type (Key Event)

Key Type (Group Pickup) Account ID (the account this feature will be applied to)

45

User Guide for the SIP-T41P IP Phone

Label (key label displayed on the LCD screen) Value (the group pickup feature code)

Usage: Press the DSS key on your phone when a phone number in the group receives

an incoming call. The call is answered on your phone.

DTMF

You can use this key feature to send the specification of arbitrary key sequences via

DTMF.

Dependencies: Type (Key Event)

Key Type (DTMF) Label (key label displayed on the LCD screen)

Value (DTMF sequence)

Note

DTMF sequence can only contain "0-9", "*", "#" and "A-D".

Usage: Press the DSS key during an active call to send the key sequence specified in the Value field.

Prefix

You can use this key feature to add a specified prefix number before the dialed

number.

Dependencies: Type (Key Event)

Key Type (Prefix) Label (key label displayed on the LCD screen)

Value (the prefix number)

Usage: Press the DSS key when the phone is idle, the phone enters into the dialing screen and displays the prefix number which you specified in the Value field, enter

other digits and then dial out.

Local Group

46

You can use this key feature to access the contact group in the local directory quickly.

For more information, refer to Local Directory on page 26.

Dependencies: Type (Key Event)

Key Type (Local Group) Local Group (the contact group name you want to access) Label (key label displayed on the LCD screen)

Usage: Press the DSS key to access the contact group specified in the Local Group field.

XML Group

You can use this key feature to access the remote group in your corporate directory

Customizing Your Phone

quickly. You should configure the remote phonebook in advance. For more information, refer to Remote Phonebook on page 35.

Dependencies: Type (Key Event)

Key Type (XML Group) XML Group (the remote group name you want to access if the remote

phonebook is configured) Label (key label displayed on the LCD screen)

Usage: Press the DSS key to access the remote group specified in the XML Group field.

LDAP

You can use this key feature to access the LDAP search interface quickly. Dependencies: Type (Key Event)

Key Type (LDAP) Label (key label displayed on the LCD screen)

Usage:

1. Press the DSS key to access the LDAP search interface.

2. Enter a few continuous characters of the contact name or continuous numbers of

the contact phone number using the keypad.

The contacts whose name or phone number matches the characters entered will appear on the LCD screen.

Conference

You can use this key feature to set up a conference call. For more information, refer to

Conference on page 79.

Dependencies: Type (Key Event)

Key Type (Conf) Label (key label displayed on the LCD screen)

Value (the number you want to add to the conference)

Usage: Press the DSS key during an active call to set up a conference with the number specified in the Value field.

Forward

You can use this key feature to forward an incoming call to someone else. For more

information, refer to Call Forward on page 73.

Dependencies: Type (Key Event)

Key Type (Forward) Label (key label displayed on the LCD screen)

Value (the number you want to forward to)

Usage:

Press the DSS key to forward an incoming call to the number specified in the

Value field.

47

User Guide for the SIP-T41P IP Phone

Transfer

You can use this key feature to handle the call differently depending on the transfer

mode on DSS key when there is an active call on the phone.

Dependencies: Type (Key Event)

Key Type (Tran) Label (key label displayed on the LCD screen)

Value (the number you want to transfer to)

Usage:

z When the transfer mode on DSS key is Blind Transfer, press the DSS key to complete

the blind transfer to the number specified in the Value field.

z When the transfer mode on DSS key is Attended Transfer, press the DSS key to dial

out the number specified in the Value field, and then you can perform the

attended or semi-attended transfer.

z When the transfer mode on DSS key is New Call, press the DSS key to place a new

call to the number specified in the Value field.

Note

You can configure the transfer mode on DSS key via web user interface at the path Features->Transfer. For more information on how to configure the transfer mode on DSS key, refer to Busy Lamp Field (BLF) on page 89.

Hold

You can use this key feature to place an active call on hold or retrieve a held call.

Dependencies: Type (Key Event)

Key Type (Hold) Label (key label displayed on the LCD screen)

Usage:

1. Press the DSS key during an active call to place the call on hold.

2. Press the DSS key again to retrieve the held call.

DND

You can use this key feature to activate or deactivate the DND mode.

Dependencies: Type (Key Event)

Key Type (DND)

Note

48

Label (key label displayed on the LCD screen)

Usage:

1. Press the DSS key to activate the DND mode.

2. Press the DSS key again to deactivate the DND mode.

When the DND mode is activated, the incoming calls will be rejected automatically.

Customizing Your Phone

Group Listening

You can use this key feature to activate the Speakerphone and Handset/Headset

mode at the same time. It is suitable for the group conversation which has more than

one person at one side. You are able to speak and listen through the handset/headset,

meanwhile the others nearby can only listen through the speaker.

Dependencies: Type (Key Event)

Key Type (Group Listening) Label (key label displayed on the LCD screen)

Usage:

1. During a call, press the DSS key to activate the group listening mode.

You can then speak and listen through the handset/headset, other people at your

side can listen through speaker at the same time.

2. Press the DSS key again to deactivate the group listening mode.

Zero Touch

You can use this key feature to configure auto provision and network parameters

quickly.

Dependencies: Type (Key Event)

Key Type (Zero Touch) Label (key label displayed on the LCD screen)

Usage:

1. Press the DSS key to access the zero touch screen.

2. Press the OK soft key within a few seconds.

3. Configure the network parameters in the corresponding fields.

4. Press the Next soft key.

5. Configure the auto provision parameters in the corresponding fields.

6. Press the OK soft key.

The phone will reboot to update configurations.

URL

You can use this key feature to trigger the phone to send a HTTP GET request contained

a specific URL.

Dependencies: Type (URL)

Label (key label displayed on the LCD screen) URL (the URL contained in the HTTP GET request)

Usage: Press the DSS key to trigger the phone to send a HTTP GET request contained the URL specified in the URL field.

Directory

You can use this key feature to easy access to the lists you use frequently. For more

49

User Guide for the SIP-T41P IP Phone

information, refer to Directory on page 25.

Dependencies: Type (Key Event)

Key Type (Directory) Label (key label displayed on the LCD screen)

Usage: Press the DSS key to immediately access to the lists you use frequently.

Programmable Keys

You can customize the soft keys, navigation keys and function keys.

To customize the programmable keys via web user interface:

1. Click on DSSKey->Programmable Key.

2. Customize specific features for these keys.

3. Click Confirm to accept the change.

Note

You can configure the programmable keys via web user interface only.

Account Management

You can register one or multiple accounts on the SIP-T41P IP phone. You can also

configure each line key associated with an account or configure multiple line keys

associated with an account.

Account Registration

To register an account via phone user interface:

1. Press Menu->Settings->Advanced Settings (password: admin) ->Accounts.

2. Select the desired account and then press the Enter soft key.

50

Customizing Your Phone

3. Select Enable from the Activation field.

4. Enter the desired values in Label, Display Name, Register Name, User Name, Password and SIP Server1 fields respectively. Contact your system administrator for

more information.

5. Press the Save soft key to accept the change or the Back soft key to cancel.

6. Repeat steps 2 to 5 until you have registered all accounts.

The following figures show single or multiple accounts registered on the phone:

Single account:

Multiple accounts:

To disable an account via phone user interface:

1. Press Menu->Settings->Advanced Settings (password: admin) ->Accounts.

2. Select the desired account and then press the Enter soft key.

3. Select Disable from the Activation field.

4. Press the Save soft key to accept the change or the Back soft key to cancel.

You can also register or disable an account via web user interface at the path Account->Register.

Multiple Line Keys per Account

You can configure multiple line keys associated with an account. This enhances call

visualization and simplifies call handling.

If this is the case, the LCD screen resembles the following figure:

51

User Guide for the SIP-T41P IP Phone

Incoming calls to this line will be distributed evenly among the available line keys.

Similarly, outgoing calls will be distributed.

Your phone can be configured to have a combination of lines with a single line key and

lines with multiple line keys.

Dial Plan

Dial plan is a string of characters that governs the way your SIP-T41PIP phone processes

the inputs received from your phone keypad. The SIP-T41P IP phone supports the

following dial plan features:

z Replace Rule

z Dial-now

z Area Code

z Block Out

The basic expression syntax you need to know:

Syntax Description

The dot "." can be used as a placeholder or multiple placeholders for

.

any character. Example: "12." would match "123", "1234", "12345", "12abc", etc.

x

An "x" can be used as a placeholder for any character. Example: "12x" would match "121", "122", "123", "12a", etc.

The square brackets "[]" can be used as a placeholder for a single

[]

character which matches any of a set of characters. Example: "91[5-7]1234" would match "9151234", "9161234", "9171234", etc.

The parentheses "( )" can be used to group together patterns, for

()

instance, to logically combine two or more patterns. Example: "([1-9])([2-7])3" would match "923", "153", "773",etc.

The “$” should be followed by the sequence number of a parenthesis.

The “$” plus the sequence number means the whole character or

characters placed in the parenthesis. The number directs to the right

$

parenthesis when there are more than one. Example:

A replace rule configuration: Prefix: "9([5-7])(.)", Replace: "5$2". When

you enter "96123" to dial out on your phone, the number will be

replaced as "5123" and then dialed out. “$2” means the characters in

the second parenthesis, that is, “123”.

Note

52

You can configure the dial plan rules via web user interface only.

Replace Rule

You can configure one or more replace rules to remove the specified string and

replace it with another string. You can configure a pattern with wildcards (expression

syntax refer to the table above), so that any string that matches the pattern will be

replaced. This feature is convenient for you to dial out a long number. For example, a

replace rule is configured as "Prefix: 1" and "Replace: 1234567", when you try to dial out

the number “1234567”, you just need to enter “1” on the phone and then press the

Send soft key.

To add a replace rule via web user interface:

1. Click on Settings->Dial Plan->Replace Rule.

2. Enter the string (e.g., 2xx) in the Prefix field.

3. Enter the string (e.g., 12345) in the Replace field.

4. Enter the desired line ID in the Account field or leave it blank.

Customizing Your Phone

Note

5. Click Add to add the replace rule.

When you enter the number “234” using the keypad and then dial out, the phone

will dial out “12345” instead.

The valid values of Account field can be one or more digits among 1, 2, and 3. Each digit must be separated by a “,”. For example: when you enter the value “1, 2” in the Account field, this replace rule will apply to account1 and account2.

If you leave the Account field blank, the replace rule will apply to all accounts.

To edit a replace rule via web user interface:

1. Click on Settings->Dial Plan->Replace Rule.

2. Select the desired replace rule by checking the checkbox.

53

User Guide for the SIP-T41P IP Phone

3. Edit the values in the Prefix and Replace fields.

4. Enter the desired line ID in the Account field or leave it blank.

5. Click Edit to edit the replace rules.

To delete one or more replace rules via web user interface:

1. Click on Settings->Dial Plan->Replace Rule.

2. Select the one or more replace rules by checking the checkbox(es).

3. Click Del to delete the replace rule(s).

Dial-now

You can configure one or more dial-now rules on your phone. When the dialed out

number matches the dial-now string, the number will be dialed out automatically. For

example, a dial-now rule is configured as "2xx", then entering any three-digit string

begins with 2 will be dialed out automatically on the phone.

To add a dial-now rule via web user interface:

1. Click on Settings->Dial Plan->Dial-now.

2. Enter the desired value (e.g., 1234) in the Rule field.

3. Enter the desired line ID in the Account field or leave it blank.

For more information about the valid values of Account field, refer to Replace Rule

on page 53.

Note

54

4. Click Add to add the dial-now rule.

When you enter the number “1234” using the keypad, the phone will dial out “1234”

automatically without pressing any key.

You can also edit or delete the dial-now rule, refer to Replace Rule on page 53 for more information.

Customizing Your Phone

Time Out for Dial-Now Rule

You can configure the interval for dial-now rules. That is, you can configure your phone

to dial out the phone number automatically, which matches a dial-now rule, after the

specified delay time.

To configure the time out for dial-now rule via web user interface:

1. Click on Features->General Information.

2. Enter the time within 1-14 (in seconds) in the Time-Out For Dial-Now Rule field.

3. Click Confirm to accept the change.

Area Code

Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate

geographical areas in a country. This feature is necessary only when dialing the number

outside the code area. For example, area code is configured as "Code: 011, Min Length: 4, Max Length: 11". When you dial out the number "56789" (the length of the

number is between 4 and 11), the phone will add the area code and dial out the

number "01156789".

To configure the area code and lengths via web user interface:

1. Click on Settings->Dial Plan->Area Code.

2. Enter the desired values in the Code, Min Length (1-15) and Max Length (1-15)

fields.

3. Enter the desired line ID in the Account field or leave it blank.

55

User Guide for the SIP-T41P IP Phone

For more information about the valid values of Account field, refer to Replace Rule

on page 53.

4. Click Confirm to accept the change.

Note

The default values of minimum and maximum length are 1 and 15 respectively.

Block Out

You can block some specific numbers from being dialed on your phone. When you dial

a block out number on your phone, the dialing will fail and the LCD screen will prompt

"Forbidden Number".

To add a block out number via web user interface:

1. Click on Settings->Dial Plan->Block Out.

2. Enter the desired value in the BlockOut Number field.

3. Enter the desired line ID in the Account field or leave it blank.

For more information about the valid values of the Account field, refer to Replace

Rule on page 53.

56

4. Click Confirm to add the block out number.

Live Dialpad

You can enable the live dialpad feature on the SIP-T41P IP phone, which enables the IP

phone to automatically dial out the phone number without pressing any other key. You

can also configure a period of delay time to dial out the phone number. The phone will

dial out the phone number automatically after the specified delay time.

To enable the live dialpad via web user interface:

1. Click on Settings->Preference.

2. Select Enabled from the pull-down list of Live Dialpad.

3. Enter the desired delay time (in seconds) in the Inter Digit Time (1~14s) field.

Customizing Your Phone

4. Click Confirm to accept the change.

Note

Hotline

You can dial a hotline number immediately once you lift the handset, press the

speakerphone key or press a line key. You can also configure a period of delay time to

dial out the hotline number, the phone will dial out the hotline number automatically

after the specified delay time.

To configure the hotline number via phone user interface:

1. Press Menu->Features->Hot Line.

2. Enter the desired number in the Hot Number field.

3. Enter the delay time (in seconds) in the HotLine Delay field.

The default delay time of live dialpad feature is 4s.

You can configure live dialpad via web user interface only.

57

User Guide for the SIP-T41P IP Phone

The valid values range from 0 to10.

4. Press the Save soft key to accept the change or the Back soft key to cancel.

You can also configure hotline via web user interface at the path Features->General Information.

58

User Guide for the SIP-T41P IP Phone

Basic Call Features

The SIP-T41P IP phone is designed to be easily used like a regular phone on a public

switched telephone network (PSTN). You can place calls, answer calls, transfer a call to

someone else, or conduct a conference call.

This chapter provides basic operating instructions for the SIP-T41P IP phone. The topics

include:

z Placing Calls

z Answering Calls

z Ending Calls

z Redialing Numbers

z Recent Call In Dialing

z Auto Answer

z Auto Redial

z Call Return

z Call Mute

z Call Hold/Resume

z Do Not Disturb (DND)

z Call Forward

z Call Transfer

z Call Waiting

z Conference

z Call Park

z Call Pickup

z Anonymous Call

z Anonymous Call Rejection

60

If you require additional information or assistance with your new phone, contact your

system administrator.

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62

Answering Calls

When you are not in another call, you can answer a call in three ways:

z Using the handset

z Using the speakerphone

z Using the headset

Basic Call Features

Note

You can ignore incoming calls by pressing the X key, the Reject soft key or the Silence soft key. You can also activate Do Not Disturb mode to ignore the incoming calls without ring on your phone. For more information, refer to Do Not Disturb (DND) on page 70.

You can forward incoming calls to someone else by pressing the Fwd soft key. For more information, refer to Call Forward on page 73.

Answering When Not in Another Call

In all cases, call duration and destination of the active call will appear on the LCD

screen.

To answer a call using the handset:

1. Pick up the handset.

To answer a call using the hands-free speakerphone mode:

Do one of the following:

- Press .

- With the handset on-hook and the headset mode deactivated, press the Answer

soft key.

- With the handset on-hook and the headset mode deactivated, press the line key

(the line key LED flashes green).

To answer a call using the headset:

Do one of the following:

- Press .

- With the headset mode activated, press the Answer soft key.

- With the headset mode activated, press the line key (the line key LED flashes

green).

Answering When in Another Call

If you have an active call, and an incoming call arrives on the phone, do one of the

following:

- Press the Answer soft key.

63

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interface. Y

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64

2. Select Enabled from the pull-down list of Recent Call In Dialing.

Basic Call Features

3. Click Confirm to accept the change.

Note

You can enable the recent call in dialing feature via web user interface only.

To view placed calls list when the phone is in the dialing interface:

1. Pick up the handset, press the speakerphone or press the line key.

The phone LCD screen displays the placed calls list.

Auto Answer

The auto answer feature allows the phone to automatically answer an incoming call on

the line. You can enable the auto answer feature on a per-line basis.

To configure auto answer via phone user interface:

1. Press Menu->Settings->Advanced Settings (password: admin) ->Accounts.

2. Select the desired account and then press the Enter soft key.

65

User

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auto redial f

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phone LCD

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ttempts.

select Ena

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screen.

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progress on

utomatically

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default time

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also confi

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uto redial:

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time (in se

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ept the ch

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ce:

select Ena

Redial Inter

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field.

nge or the

er interface

le from the

al field.

ack soft key

at the path

uto Redial

to cancel.

ield.

When t

66

e called pa

ty is busy, th

phone LC

screen pro

pts the foll

wing:

aCa

t

r

n

g

e

d

(

n

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tures

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phone LCD

for a perio

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press a call

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s Menu->Fe

ct a desired

s or

key to activ

creen prom

of time or

s many tim

return key t

turn key via

tures->DSS

DSS key.

, or the Swit

ate auto re

pts the follo

ress the OK

s as you co

place a ca

phone user

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ial.

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oft key to re

figured until

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interface:

select Key

ial the pho

the called

last incomi

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e number.

arty is idle.

call.

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fiel

5.

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then th

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s or

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also confi

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mute the

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a call:

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a string tha

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icrophone

cannot hea

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will appear

ept the ch

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you.

select Call

on the LCD

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creen in the

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face at the

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67

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phone LCD

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call is on m

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place an a

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phone LCD

to un-mute

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69

User Guide for the SIP-T41P IP Phone

Do Not Disturb (DND)

You can use the DND feature to reject incoming calls automatically on the phone and

the callers can hear a busy signal or a message depending on your server.

You can enable/disable the DND feature for the phone system, or you can customize

the DND feature for each account or all accounts. The following describes the DND

modes:

z Phone (default): DND in phone mode means that the DND feature is effective for

the phone system.

z Custom: DND in custom mode means that you can configure the DND feature for

each account or all accounts.

You can also configure the phone to receive incoming calls from some authorized

numbers when the DND feature is enabled.

To configure the DND mode via web user interface:

1. Click on Features->Forward & DND.

2. In the DND block, mark the desired radio box in the Mode field.

Note

70

3. Click Confirm to accept the change.

You can configure the DND mode via web user interface only.

To activate DND in phone mode:

1. Press the DND soft key when the phone is idle.

The

o

a

oLCD

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w

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the

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that the DN

ally and "n

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screen.

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tures

es

To activ

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to

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LCD screen

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icon ap

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ming calls o

screen pro

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to select th , or the Swit

ft key to ac

pears on th

n the specifi

pts "n Misse

for a specifi

he phone is

of account

desired ac

h soft key t

ept the ch

idle screen

line will be

d Call(s)" ("n

account:

idle.

registered

ount and t

select Ena

nge.

and the ass

ected au

indicates th

n the phon

en press th

le from the

ciated line i

omatically,

e number of

.

Enter soft k

ND Enables

con change

nd the pho

the missed

y.

field.

s

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alls).

To activ

1. Pres

te DND in c

s the DND s

The

LCD screen

stom mode

ft key when

isplays a lis

for all acco

he phone is

of account

nts:

idle.

registered

n the phon

.

2. Pres

3. Pres

s the All On s the Save s

The

icon ap

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tivate DND

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ons chan

to .

71

User Guide for the SIP-T41P IP Phone

Incoming calls will be rejected automatically and "n Missed Call(s)" ("n" indicates

the number of the missed calls) will be prompted on the LCD screen.

Note

The prompt message displays only if the Missed Call Log feature for the line is enabled. The missed call log feature can be configured via web user interface at the path Account->Basic.

The Do Not Disturb feature is local to the phone, and may be overridden by the server settings. For more information, contact your system administrator.

To configure the DND authorized numbers via web user interface:

1. Click on Features->Forward & DND.

2. Select Enabled from the pull-down list of DND Emergency.

3. Enter the numbers in the DND Authorized Numbers field.

For multiple numbers, enter a comma between each number.

72

4. Click Confirm to accept the change.

When the DND feature is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field.

Call Forward

You can configure your phone to forward incoming calls to another party by the static

forwarding. You can also forward calls while your phone is ringing, refer to the dynamic

forwarding.

Static Forwarding

You can configure three types of call forward:

z Always Forward: Incoming calls are immediately forwarded. z Busy Forward: Incoming calls are immediately forwarded if the phone is busy. z No Answer Forward: Incoming calls are forwarded if not answered after a period of

time.

You can enable/disable the call forward feature for the phone system, or you can

customize the call forward feature for each account or all accounts. The following

describes the call forward modes:

Basic Call Features

z Phone: Call forward in phone mode means that the call forward feature is

effective for the phone system.

z Custom: Call forward in custom mode means that you can configure the call

forward feature for each account or all accounts.

To configure the call forward mode via web user interface:

1. Click on Features->Forward & DND.

2. In the Forward block, mark the desired radio box in the Mode field.

Note

3. Click Confirm to accept the change.

You can configure the call forward mode via web user interface only.

73

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75

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76

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Call Pickup

You can use call pickup feature to answer someone else’s incoming call on the phone.

The SIP-T41P IP phone supports the directed call pickup and group call pickup features.

Directed call pickup is used for picking up a call that is ringing at a specific phone

number. Group call pickup is used for picking up a call that is ringing at any phone

number in the group. The pickup group should be predefined, contact your system

administrator for more information. You can pick up an incoming call by using the DPickup/GPickup soft key. To use the

call pickup feature, you need to configure the call pickup code beforehand on a

global or per-line basis via web user interface.

Basic Call Features

Note

If there are many incoming calls at the same time, pressing the GPickup soft key on the phone will pick up the call that rings first.

Directed Call Pickup

To enable directed call pickup and configure the directed call pickup code on a global basis via web user interface:

1. Click on Features->Call Pickup.

2. Select Enabled from the pull-down list of Directed Call Pickup.

3. Enter the directed call pickup code in the Directed Call Pickup Code field.

4. Click Confirm to accept the change.

To configure the directed call pickup code on a per-line basis via web user interface:

1. Click on Account.

2. Select the desired account from the pull-down list of Account.

3. Click on Advanced.

83

User Guide for the SIP-T41P IP Phone

4. Enter the directed call pickup code in the Directed Call Pickup Code field.

5. Click Confirm to accept the change.

To pick up a call directly:

1. Pick up the handset. The DPickup soft key appears on the LCD screen.

2. Press the DPickup soft key on your phone when a phone receives an incoming call.

3. Enter the phone number which receives an incoming call.

4. Press the DPickup soft key again.

The call is answered on your phone.

You can also configure a DSS key as a directed pickup key via phone user interface or

web user interface. You can pick up a call by pressing the directed pickup key directly.

Group Call Pickup

To enable the group call pickup and configure the group call pickup code on a global basis via web user interface:

1. Click on Features->Call Pickup.

2. Select Enabled from the pull-down list of Group Call Pickup.

84

Basic Call Features

3. Enter the group call pickup code in the Group Call Pickup Code field.

4. Click Confirm to accept the change.

To configure the group call pickup code on a per-line basis via web user interface:

1. Click on Account.

2. Select the desired account from the pull-down list of Account.

3. Click on Advanced.

4. Enter the group call pickup code in the Group Call Pickup Code field.

5. Click Confirm to accept the change.

To pick up a call in the group:

1. Pick up the handset.

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YEALINK T41P Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual