Check the list before installation. If you find anything missing, contact your system
administrator.
10
If your phone is already installed, proceed to Phone Initialization on page 13.
This section introduces how to install the phone:
Attach the Stand
Connect the Handset and optional Headset
The headset should be purchased separately.
Connect the Network and Power
1) Attach the Stand:
a. De sk-mounted Method:
b. Wall-mounted Method:
Getting Started
Note
2) Connect the Handset a nd optional Headset:
3) C onnect the Network and Power:
You have two options for power and network connections. Your system administrator will
advise you which one to use.
AC power (Optional)
Power over Ethernet (PoE)
11
User Guide for the SIP-T32G IP Phone
If in-line power is provided, you don’t need to connect the AC adapter. Make sure the
Ethernet cable and switch/hub is PoE compliant.
The phone can also share the network with other network device such as a PC (personal
computer). It is an optional connection.
Impo rtant! Do not unplug or remove power to the phone while it is updating firmware
and configurations.
AC Power (Optional)
To connect the AC power:
1. Connect the DC plug on the power adapter to the DC5V port on the phone and
connect the other end of the power adapter into an electrical power outlet.
2. Connect the supplied Ethernet cable between the Internet port on the phone and
the Internet port in your network or switch/hub device port.
Power over Ethernet
Using a regular Ethernet cable, the SIP-T32G IP phone can be powered from a PoE (IEEE
802.3af) compliant switch or hub.
To connect the PoE:
1. Connect the Ethernet cable between the Internet port on the phone and an
available port on the in-line power switch/hub.
Note
12
Note
If your network does not use DHCP, proceed to Basic Network Settingson page 14.
Getting Started
After your phone has been powered up, the system boots up and performs the
following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The
phone LCD screen will display "Initializing…Please wait" during the initialization.
DHC P (Dynamic Host Configuration Protocol)
The phone attempts to contact a DHCP server in your network to obtain its valid network
settings (e.g., IP address, subnet mask, default gateway and DNS server) by default.
You can view the system status of your phone via phone user interface or web user
interface.
Available information of phone status includes:
Network status (e.g., IP address, WAN port and LAN port information)
Phone status (e.g., device model, firmware version and MAC address)
Account status (e.g., register status of SIP accounts)
To view the phone status via phone user interface:
1. Press , or press Me nu->Status.
2. Press or to scroll through the list and view the specific information.
To view the phone status via web user interface:
1. Open the web browser on your computer.
2. Enter the IP address in the browser’s address bar, and then click E n ter.
3. Enter the Us er Name (admin) and Password (admin) in the pop-up dialogue box.
4. Click OK to login.
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User Guide for the SIP-T32G IP Phone
Wrong network parameters may result in inaccessibility of your phone and may also
have an impact on your network performance. For more information on these
parameters, contact your system administrator.
If your phone cannot contact a DHCP server for any reason, you need to configure a
static IP address manually.
To configure a static IP address via phone user interface:
1. Press M e nu->Setting->Advanced Settings (password: admin) ->Network->WAN
Port ->Static IP Client.
2. Enter the parameters: IP, subnet mask, default gateway, primary DNS, second DNS
in the corresponding fields.
3. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE
mode. You can set a WAN port to be a PPPoE port. The PPPoE port will perform a PPP
negotiation to obtain the IP address. Contact your system administrator for the PPPoE
user name and password.
To configure PPPoE via phone user interface:
1. Press M e nu->Setting->Advanced Settings (password: admin) ->Network->WAN
Port ->PPPoE IP Client.
2. Enter the user name and password in the corresponding fields.
3. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
Note
14
Getting Started
No.
De s cription
1
This area shows the phone’s time & date.
2
This area shows the phone feature status. For more information
you can refer to Icon Instructions on page 3.
3
This area shows the three line key labels. You can also custom the
line key as other function. For more information you can refer to
DSS Keys on page 42.
4
This area shows the soft key labels. The default soft key labels are
“History”, “Directory”, “DND” and “Menu”.
5
This area shows the current account. User can use or to
switch the available account.
6
This area shows the backgrounds picture. You can also change it.
For more information you can refer to Wallpaper on page 17.
Generally, your phone will be deployed with multiple other phones. In this case, your
system administrator will configure the phone parameters beforehand, so that after you
start up your phone, the phone will be registered and ready to use. If your phone is not
registered, you may have to register it. For more information on how to register your
phone, refer to Account Management on page 50.
If the phone has successfully started up, the idle LCD screen is shown as below.
Idle Screen Description:
15
User Guide for the SIP-T32G IP Phone
16
Customizing Your Phone
You can customize your SIP-T32G IP phone by configuring the setting for time and date,
display contrast, and ring tones, for example. You can add contacts to the phone’s local
directory manually or from call history. You can also handle incoming calls from different
contacts in different ways.
This chapter provides basic operating instructions for customizing your phone. The
topics include:
General Settings
Audio Settings
Contact Management
Call History Management
BroadSoft Call Log
System Customizations
If you require additional information or assistance with your new phone, contact your
system administrator.
You can customize the wallpaper of the SIP-T32G IP phone. You can change the
wallpaper image via phone user interface or web user interface. You can also upload
custom wallpaper images via web user interface. The file format of wallpaper image
must be .jpg, .png or .bmp. Contact your system administrator for the detailed
requirement of the file format.
To ch ange the wallpaper via phone user interface:
1. Press M e nu->Display->Wallpaper.
17
User Guide for the SIP-T32G IP Phone
2. Press or , or the Switch soft key to select the desired wallpaper image.
3. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
You can also change wallpaper via web user interface at the path P h one->Preference.
You can use screensaver that your phone will automatically change the pictures on the
screen during periods of user inactivity. You can configure the time out for screensaver
and preview screensaver pictures.
To configure the screensaver via phone user interface:
1. Press Me nu->Display->Screensaver.
2. Press or , or the Switch soft key to select the desired time in the Ti m e-out
field.
After the time you specified in the Time-out field, your phone will display the
screensaver.
3. Press to scroll to the P review Screensaver Pictures field, press the Enter soft key
to preview the screensaver pictures and then press the E x it soft key to back to the
previous interface.
4. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
You can also configure screensaver via web user interface at the path
Phone->Preference.
18
Customizing Your Phone
Theme 1
Theme 2
Theme 3
Theme 4
The theme can make your phone display personalized desktop and distinctive visual
enjoyment. You can change the theme for the phone via phone user interface and web
user interface.
To ch ange the theme via phone user interface:
1. Press M e nu->Display->Theme.
2. Press or to select the desired theme.
3. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
The following table lists the four themes supported by the T32G IP phone.
You can also change the theme via web user interface at the path Phone->Preference.
19
User Guide for the SIP-T32G IP Phone
Not all of the supported languages are available for selection. The available languages
depend on the language packs currently loaded to the IP phone. Please contact your
system administrator for more information on the available languages of your new
phone.
Backlight Level means the backlight intensity.
You can configure the backlight status on the LCD screen as the following types:
Always on: Backlight is on permanently.
1min, 2min, 5min, 10min, 30min: Backlight is turned off when the phone is inactive
for approximately 1min, 2min, 5min, 10min or 30min.
To configure the backlight via phone user interface:
1. Press M e nu->Display->Backlight.
Note
2. Press or , or the Switch soft key to select the desired level from the A ct ive
Le vel field.
3. Press or , or the Switch soft key to select the desired level from the Inactive
Le vel field.
4. Press or , or the Switch soft key to select the desired time from the
Backlight Time field.
5. Press the Sa ve soft key to accept the change or the Back soft key to cancel.
You can also configure the backlight via web user interface at the path
Phone->Preference.
The default language of the phone user interface is English. The phone will detect and
use the same language as which of your internet browser for the web user interface. If
the language of your internet browser is not supported by the phone, the web user
interface will use English by default. You can change the language for the phone user
interface and the web user interface respectively from each other.
Note
20
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