Yealink SIP-T29G User Manual

Copyright © 2018 Yealink (Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink (Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.

When this publication is made available on media, Yealink (Xiamen) Network Technology CO., LTD. gives its consent to downloading and printing copies of the content provided in this file only for private use but not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Yealink (Xiamen) Network Technology CO., LTD. will not be liable for any damages arising from use of an illegally modified or altered publication.

Trademarks

Yealink®, the logo and the name and marks is trademark of Yealink (Xiamen) Network Technology CO., LTD, which are registered legally in China, the United States, EU (European Union) and other countries.

All other trademarks belong to their respective owners. Without Yealink’s express written permission, recipient shall not reproduce or transmit any portion hereof in any form or by any means, with any purpose other than personal use.

Warranty

(1) Warranty

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.

(2) Disclaimer

YEALINK (XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink (Xiamen) Network Technology CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of this guide.

(3) Limitation of Liability

Yealink and/or its respective suppliers are not responsible for the suitability of the information contained in this document for any reason. The information is provided “as is”, and Yealink does not provide any warranty and is subject to change without notice. All risks other than risks caused by use of the information are borne by the recipient. In no event, even if Yealink has been suggested the occurrence of damages that are direct, consequential, incidental, special, punitive or whatsoever (Including but not limited to loss of business profit, business interruption or loss of business information), shall not be liable for these damages.

End User License Agreement

This End User License Agreement ("EULA") is a legal agreement between you and Yealink. By installing, copying or otherwise using the Products, you: (1) agree to be bounded by the terms of this EULA, (2) you are the owner or an authorized user of the device, and (3) you represent and warrant that you have the right, authority and capacity to enter into this agreement and to abide by all its terms and conditions, just as if you had signed it. The EULA for this product is available on the Yealink Support page for the product.

Patent Information

China, the United States, EU (European Union) and other countries are protecting one or more patents of accompanying products and/or patents being applied by Yealink.

Customer Feedback

We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.

Technical Support

Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend you to use Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.

GNU GPL INFORMATION

Yealink T2X series IP phones firmware contain third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.

The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/onepage_83.html.

Table of Contents

About This Guide

Directory

Local Directory

Managing the Local Directory Groups

Adding Contact Groups Editing Contact Groups Deleting Contact Groups

Managing the Local Directory Contacts

Adding Contacts Editing Contacts Deleting Contacts

Deleting a Contact

Deleting All Contacts Moving a Local Directory Contact to Blacklist Searching for Local Directory Contacts

Favorites

Adding Favorites

Adding a Favorite from Local Directory

Adding a Favorite while Adding a Contact Viewing Favorites Reordering Favorites Deleting Favorites

Deleting a Favorite by Removing a Contact from Favorites Directory

Deleting a Favorite by Deleting the Favorite Index Number

Blacklist

Managing the Blacklist Contacts

Adding a Blacklist Contact

34 34 35 35 35 36 36 36

37 37 37 37 38 38 38 39 39

41 41 41 42 42 42 42 43 43 43 43 44 44 44 45 45 45 46 46 46 46 47 47 47 47

Table of Contents

Editing a Blacklist Contact

Deleting Blacklist Contacts

Deleting a Blacklist Contact Deleting all Blacklist Contacts

Moving a Blacklist Contact to the Local Directory

Mobile Contacts

Adding a Mobile Contact to the Local Directory/Blacklist Searching for Mobile Contacts Updating the Mobile Contacts

Remote Phone Book

Adding a Remote Phone Book Contact to the Local Directory/Blacklist Searching for Remote Phone Book Contacts

Call History

Viewing History Records Adding a History Record to Local Directory/Blacklist Deleting History Records

Deleting a Call Record Deleting All Call Records

Disabling History Record

Call Features

Switching Among the Handset, Speakerphone and Headset Modes Changing the Default Account Placing Calls

Placing a Call from the Dialer Placing Multiple Calls Placing a Call with a Speed Dial Key

Setting a Speed Dial Key Manually

Speed Dialing a Contact Using a Speed Dial Key Placing a Call Back to the Last Incoming Number

Setting a Recall Key

Recalling a Contact Redialing a Number Dialing a Hotline Number

Setting a Hotline Number and Delay Time Placing an International Call Placing a Call from the Call History Placing a Call from the Directory Placing an Anonymous Call

Enabling Anonymous Call

Placing a Anonymous Call

Answering Calls

Answering a Call Answering a Call When in a Call

Enabling Call Waiting

47 47 48 48 48 48 49 49 49 50 50 50

53 53 53 53 54 54

55 55 56 56 57 57 57 58 58 58 59 59 59 59 59 60 60 60 60 61 62 62 62 63

Yealink T2 Series IP Phones User Guide

Answering Calls Automatically

Silencing or Rejecting Incoming Calls

Silencing a Call Rejecting a Call Manually Rejecting Anonymous Calls Automatically

Ending Calls Auto Redial

Setting the Auto Redial Redialing a Call Automatically

Call Mute

Muting/Unmuting Audio Keep Mute

Call Hold

Holding a Call Resuming a Held Call Swapping Between Active and Held Calls

Do Not Disturb (DND)

Rejecting Calls with DND on All Lines Rejecting Calls with DND on Specific Lines Deactivating DND

Redirecting Incoming Calls

Forwarding Calls

Forwarding All Incoming Calls to a Contact

Forwarding All Incoming Calls on All Lines Forwarding All Incoming Calls on Specific Lines

Deactivating Call Forward Forwarding an Incoming Call Manually Forwarding Incoming Calls with a Forward Key

Setting a Forward Key

Forwarding Incoming Calls Using a Forward Key

Diverting Calls to a Contact

Transferring Calls

Performing a Blind Transfer Performing a Semi-Attended/Attended Transfer Performing Transfer to an Existing Call Performing Transfer with a Transfer Key

Setting a Transfer Key Performing a Blind Transfer Using a Transfer Key Performing a Semi-Attended/Attended Using a Transfer Key

Conference Calls

Local Conference

Setting Up a Local Conference Call Joining Two Calls in a Conference Joining a Transfer Target and a Transferee into a Conference Holding/Resuming a Conference Call

63 63 64 64 64 64 65 65 65 66 66 66 67 67 68 68 68 68 69 69 70 70 70 71 71 72 72 72 72 73 73 73 74 74 74 75 75 75 76 76 76 77 77 78 78

Table of Contents

Muting/Unmuting a Conference Call Splitting a Conference Call Managing Conference Participants Ending a Conference Call

Network Conference

Setting Up a Network Conference

Call Recording

Recording a Call Managing a Call While Recording Pausing a Recording Resuming a Recording Stopping a Recording Playing a Recorded Call Pausing/Resuming a Recording Fast Forwarding/Rewinding a Played Recorded Call Stopping a Playback Deleting a Recorded Call Viewing the Available Recording Time

Multicast Paging

Sending Multicast Paging

Setting a Multicast Paging Key Setting a Paging List Key Setting a Paging Group Deleting a Paging Group Sending a Paging by a Multicast Paging Key Sending Pages by a Paging List Key

Receiving Multicast Paging Managing a Paging Call

78 78 79 79 79 79 80 80 81 81 81 81 81 82 82 83 83 83 83 84 84 85 85 85 86 86 87 87

Advanced Features

Call Completion

Enabling Call Completion Using Call Completion

Call Pickup

Picking up a Call Directly Picking up a Group Call Picking up a Call with a Directed Pickup Key

Setting a Directed Pickup Key Directed Picking up a Call Using a Directed Pickup Key

Picking up a Call with a Group Pickup Key

Setting a Group Pickup Key Picking up a Group Call Using a Group Pickup Key

Call Park and Call Retrieve

Parking or Retrieving a Call in the FAC Mode

Parking a Call in the FAC Mode

89 89 89 90 90 91 91 91 92 92 92 93 93 94 94

Yealink T2 Series IP Phones User Guide

Retrieving a Parked Call in the FAC Mode

Parking or Retrieving a Call in the Transfer Mode

Parking a Call in the Transfer Mode Retrieving a Parked Call in the Transfer Mode

Parking or Retrieving a Call with a Park/Retrieve Key

Setting a Park Key Parking a Call using a Park Key Setting a Retrieve Key Retrieving a Parked Call using a Retrieve Key

Busy Lamp Field (BLF)

Setting a BLF Key State Indicator of Remote Line by BLF Key Audio Alert for Monitored Lines

Setting an Alert Tone for Monitored Lines

Visual Alert for Monitored Lines

Handling a Remote Call when Visual Alert

Picking up a Remote Call by BLF Key

Setting the Directed Call Pickup Code for BLF key Picking up a Remote Call

Transferring a Call by BLF Key

Performing a Blind Transfer Performing a Semi-attended/Attended Transfer

Parking/Retrieving a Call by BLF Key

Parking a Call Retrieving a Parked Call

BLF List

State Indicator of Remote Line by BLF List Key Picking up a Remote Call by BLF List Key Transferring a Call by BLF List Key

Performing a Blind Transfer Performing a Semi-attended/Attended Transfer

Retrieving a Call by BLF List Key Barging In an Active Call by BLF List Key

Shared Line

State Indicator of Shared Line Placing Calls on a Shared line Answering Calls on a Shared line Placing a Call on Hold on a Shared Line

Placing a Call on Public Hold Placing a Call on Private Hold

Setting a Private Hold Key

Holding a Call Privately

Retrieving a Held Call Remotely on a Shared line Barging In an Active Call on a Shared line Pulling a Shared Call on a Shared line

94 95 95 95 96 96 96 97 97 97 98 98 99

99 100 100 100 101 101 101 101 102 102 102 102 102 103 103 104 104 104 104 104 105 105 106 106 106 106 107 107 107 107 108 108

Table of Contents

Intercom

Placing an Intercom Call

Setting an Intercom Key Placing an Intercom Call to the Target Extension

Picking Up an Incoming Call of the Target Extension

Setting the Directed Call Pickup Code for Intercom Key Picking Up a Remote Call by Intercom Key

Answering an Intercom Call

Setting Intercom Answering an Intercom Call

Messages

Short Message Service (SMS)

Reading a Text Message Sending a Text Message Replying to a Text Message Deleting a Text Message

Voice Mail

Setting the Voice Mail Code Receiving a Voice Message Leaving Voice Mails

Listening to Voice Mails Hot Desking Automatic Call Distribution (ACD)

Logging into the ACD System Changing the ACD Status

109 109 109 110 110 110 111 111 111 112 112 112 113 113 113 113 114 114 114 115 115 115 116 116 117

Optional Accessories with Your Phone

Supported Accessories Headset

Analog Headset

Connecting a YHS32/YHS33 Headset

Wireless Headset Bluetooth Headset USB Headset

Connecting a USB Headset

Using Headsets

Activating the Headset Mode

Deactivating the Headset Mode Bluetooth

Connecting the Bluetooth USB Dongle BT40 Activating the Bluetooth Mode Deactivating the Bluetooth Mode Using Bluetooth Feature

Pairing and Connecting the Bluetooth Headset

Pairing and Connecting the Bluetooth-Enabled Mobile Phone

119

119 119 119 120 120 120 120 120 120 121 121 121 121 121 122 122 123 123

Yealink T2 Series IP Phones User Guide

Syncing the Mobile Contacts to the IP Phone

Enabling the Mobile Contacts Sync Feature Viewing your Mobile Contacts on the IP Phones

Disabling the Mobile Contacts Sync Feature Viewing the Bluetooth Device Information Editing Device Name of your Phone for Recognition Deleting the Paired Bluetooth Device Disconnecting the Bluetooth Device

Wireless Network

Connecting the Wi-Fi USB Dongle WF40 Activating the Wi-Fi Mode Deactivating the Wi-Fi Mode Using the Wi-Fi Feature

Connecting to the Wireless Network

Connecting to an Available Wireless Network Manually

Connecting to the Wireless Network Using Wi-Fi Protected Setup (WPS)

Adding a Wireless Network Manually Viewing the Wireless Network Information Managing the Saved Wireless Network Disconnecting the Wireless Network Connection

Expansion Module and Your Phone

Connecting the Expansion Module Assigning the Features for Ext Keys Adjusting the Contrast of Expansion Module Adjusting the Backlight of Expansion Module

124 124 125 125 125 126 126 126 127 127 127 128 128 128 128 128 129 130 130 131 131 131 131 131 132

Maintaining Your Phone

Diagnosing the Network

Checking the Network Using “Ping” Method

Checking the Network Using “Trace Route” Method Rebooting Your Phone Resetting to Factory Settings Updating the Phone Configuration

Appendix - Menu Structure

For the SIP-T29G IP Phone For the SIP-T27P/T27G/T23P/T23G/T21(P) E2/T19(P) E2 IP Phone

133

133 133 133 134 134 135

137

137 138

About This Guide

Thank you for choosing Yealink T2 series IP phones, which deliver the industry’s leading HD audio quality and a wide range of business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Call Recording, Multicast Paging and Conference over an IP network. Meanwhile, it features a compact appearance, robust performance and cost efficiency for daily desktop voice communications.

This guide provides everything you need to quickly use your new phone. Firstly, verify with your system administrator that the IP network is ready for phone configuration. Also be sure to read the Quick Start Guide which can be found in your phone package before you set up and use the IP phone. As you read this guide, keep in mind that some features are configurable by your system administrator or determined by your phone environment. As a result, some features may not be enabled or may operate differently on your phone. Additionally, the examples and graphics in this guide may not directly reflect what is displayed or is available on your phone screen.

This user guide contains information for the following Yealink products:

l SIP-T29G IP phones

l SIP-T27P IP phones

l SIP-T27G IP phones

l SIP-T23P IP phones

l SIP-T23G IP phones

l SIP-T21(P) E2 IP phones (including SIP-T21 E2 and SIP-T21P E2 IP phones)

l SIP-T19(P) E2 IP phones (including SIP-T19 E2 and SIP-T19P E2 IP phones)

Read the

Yealink Products Regulatory Notices guide

for all regulatory and safety guidance.

In This Guide

This guide mainly takes the SIP-T27G IP phone as an example. Chapters in this guide include:

Yealink T2 Series IP Phones User Guide

l Chapter 1 About This Guide

l Chapter 2 Getting Started with Your Phone

l Chapter 3 Customizing Your Phone

l Chapter 4 Audio Settings

l Chapter 5 Directory

l Chapter 6 Call History

l Chapter 7 Call Features

l Chapter 8 Advanced Features

l Chapter 9 Optional Accessories with Your Phone

l Chapter 10 Maintaining Your Phone

l Chapter 11 Appendix - Menu Structure

Getting Started with Your Phone

This chapter provides the overview of phone hardware and screen layout, and how to navigate your phone for the best performance.

Topics

Hardware Overview Screen and Icons Entering Characters

Hardware Overview

Yealink T2 series IP phone has distinct hardware types:

Hardware T19(P) E2 T27P/T23P/T23G/T21(P) E2 T27G T29G

Screen Grayscale Grayscale Grayscale Color

Line Keys No Yes Yes Yes

USB Port No No Yes Yes

Topics

T2X Series Hardware Power LED Indicator Line Key LED

T2X Series Hardware

Yealink T2 Series IP Phones User Guide

NO. Item Description

1 LCD Screen Shows information about your phone, such as calls, messages, soft keys, time and date.

2 Power LED Indicator Indicates call status, message status and phone’s system status.

3 Line Keys

4 Soft Keys

Navigation Keys

OK Key

Cancel Key

6 HEADSET Key

7 HOLD Key

8 TRAN Key Transfers a call.

9 Speakerphone Key Toggles the speakerphone (hands-free) mode or not.

Access your phone lines and features. The SIP-T19(P) E2 IP phone does not have Line keys.

Access the function displayed on the screen above the soft keys. The soft keys change depending on what you are doing at the time.

• Scroll through information or options displayed on the screen.

• Access History and Directory respectively.

Confirms actions or answers incoming calls.

Cancels actions or rejects incoming calls. On the SIP-T23G/T23P/T21(P) E2 IP phone, you can also use it to mute or unmute an activate call. The SIP-T19(P) E2 IP phone does not have Cancel Key.

Toggles the headset mode on or off. The LED indicator glows green when the headset is activated. Only the SIP-T29G/T27P/T27G IP phone has a key light.

Places a call on hold or resumes a held call. The SIP-T23G/T23P/T21(P) E2/T19(P) E2 IP phone has HOLD key.

10 RD Key Redials a previously dialed number.

Accesses your voice messages.

11 MESSAGE Key

12 CONF Key

13 MUTE Key

Volume Key

15 Keypad keys

16 Speaker Provides ringer and speakerphone audio output.

17 Reversible Tab

The LED indicator glows green when receiving a new voice mail. The SIP-T19(P) E2 IP phone does not have a key light.

Creates a conference with another party. The SIP-T23G/T23P/T21(P) E2/T19(P) E2 IP phone does not have CONF key.

Toggles the microphone on or off. The SIP-T23G/T23P/T21(P) E2 IP phone does not have MUTE key.

Adjust the volume of handset, headset, speaker, ringer, or media.

Allow you to enter numbers, letters, and special characters. If a menu item has an index number, you can use the keypad key to select the item.

Secures the handset in the handset cradle when the IP phone is mounted vertically. For more information on how to adjust the reversible tab, refer to

Quick Installation Guide for Yealink IP Phones

Yealink Wall Mount

NO. Item Description

Getting Started with Your Phone

18 Hookswitch

Connects or disconnects the phone from the phone line. The hookswitch is automatically activated when a user lifts the handset from the cradle to get a dial tone.

Power LED Indicator

LED Status Description

Solid red The phone is initializing.

Fast-flashing red (300ms) The phone is ringing.

Slow-flashing red (1s) The phone receives a voice mail or text message.

Solid red for 500ms and off for 3000ms alternately.

Note

The SIP-T19(P) E2 IP phone only has a yellow key light. The above introduces the default LED status. Your system administrator can configure the status of the power LED indicator.

The phone enters power-saving mode. It is only available on the SIP-T29G IP phone.

Line Key LED

By default, the line keys are associated with the phone lines. You can set line keys as phone feature keys, and press line keys to access the configured phone features.

Line key LED (default)

LED Status Description

Solid green

Fast-flashing green The line receives an incoming call.

Slow-flashing green The call is placed on hold.

Off The line is inactive.

Line key LED (configured as a Forward key with a value (destination number))

LED Status Description

Solid green The always forward feature is activated.

Off The always forward feature is deactivated.

Note

If the value (the destination number) is not configured for a Forward key, the key LED glows green when the always/busy/no answer forward feature is activated. It is off when the always/busy/no answer forward feature is deactivated.

Line key LED (configured as a BLF key or BLF List key)

LED Status Description

The line is seized. The line is in conversation.

Solid green The monitored user is idle.

Yealink T2 Series IP Phones User Guide

LED Status Description

Fast-flashing red (200ms) The monitored user receives an incoming call.

The monitored user is busy.

Solid red

Slow-flashing red (1s) The call is parked on the monitored user.

Off The monitored user does not exist.

Line key LED (used as a page switch key)

LED Status Description

Solid red There is a call parked on the line whose line key is not on the current page.

Fast-flashing green The line receives an incoming call on the line key of the non-current page.

The monitored user’s conversation is placed on hold (This LED status requires server support).

Fast-flashing red

Off The line keys are idle.

Line key LED (associated with a shared line)

The Local SCA Phone is involved in an SCA call, while the Monitoring SCA Phone is not involved in the SCA call and used for monitoring shared line.

LED Status Description

Off The shared line is idle.

Fast-flashing green The shared line receives an incoming call.

Solid green (Local SCA Phone) Solid red (Monitoring SCA Phone)

Slow-flashing green (Local SCA Phone) Slow-flashing red (Monitoring SCA Phone)

Slow-flashing green (Local SCA Phone) Solid red (Monitoring SCA Phone)

The monitored user receives an incoming call line whose line key is not on the current page.

The shared line is busy or is in a call. The shared line is dialing. The shared line is seized. The call on shared line is barged in by the other shared line party.

The call on shared line is placed on public hold.

The call on shared line is placed on private hold. In a multi-party call, all the participants place the call on hold.

Line key LED (associated with a bridged line)

The Local BLA Phone is involved in a BLA call, while the Monitoring BLA Phone is not involved in a BLA call and used for monitoring bridged line.

LED Status Description

Off The bridged line is idle.

Fast-flashing green The bridged line receives an incoming call.

LED Status Description

Getting Started with Your Phone

Solid green (Local BLA Phone) Solid red (Monitoring BLA Phone)

Slow-flashing green (Local BLA Phone) Slow-flashing red (Monitoring BLA Phone)

The bridged line is busy or is in a call. The bridged line is dialing. The bridged line is seized.

The call on bridged line is placed on hold.

Screen and Icons

Before you use the phone, you need to understand the state of your phone, including phone screen layout and icons.

Topics

Idle Screen Dialing/Pre-dialing Screen Calls Screen Icons in the Status Bar Line Key Icons Call History Icons

Idle Screen

The Idle screen is made up of three parts: the status bar, line keys and soft keys. The time & date displays on the status bar or middle of screen that varies by phone models.

SIP-T29G

SIP-T27P/T27G

Yealink T2 Series IP Phones User Guide

SIP-T23P/T23G

SIP-T19(P) E2

l Status Bar: Display the default account, feature status icons, and the time. The status icons display when features

are actived.

l Line Keys: Display the information associated with the line and feature keys on the phone.

l Page Icons: The page icons appear only when you assign functionality to line key located in line key 11-27 on the

SIP-T29G IP phone or line key 9-21 on the SIP-T27P/T27G IP phone.

l Soft Keys: Each soft key label indicates the action for the soft key below the screen.

Dialing/Pre-dialing Screen

When the phone is idle, you can pick up the handset, press a line key, Speakerphone key or HEADSET key (if configured by your system administrator) to access the Dialing screen. Or you can enter a number directly using the keypad to access the Pre-dialing screen. The placed call records display on the LCD screen. From Dialing/Pre-dialing screen, you can use phone keypad to enter and edit data. The contacts whose name or phone number matches the entered characters appear on the LCD screen. You can select the desired contact to place a call directly.

Note

Your system administrator can configure search source list in dialing, and disable the phone to display the placed call records. Check with your system administrator to find out if they are available on your phone.

Getting Started with Your Phone

Calls Screen

All of your active and held calls display on the Calls screen. You can press up or down navigation keys to switch among calls.

When there is an active call and a held call, the Calls screen on the IP phone is shown as below:

Icons in the Status Bar

Icons in the status bar vary by phone models.

Topics

T29G Icons in the Status Bar T27P/T27G Icons in the Status Bar T23G/T23P/T21(P) E2/T19(P) E2 Icons in the Status Bar

T29G Icons in the Status Bar

Icons Description

Wired network is unavailable

speakerphone (hands-free) mode

Handset mode

SIP-T27P/T27G

Yealink T2 Series IP Phones User Guide

Icons Description

Headset mode

Voice Mail

Text Message

Auto Answer

Do Not Disturb (DND)

Keep Mute

Ringer volume is 0

Phone Lock

Missed Calls

Call Forward

Recording starts successfully (Using a USB flash drive)

Recording is paused (Using a USB flash drive)

Bluetooth mode is on

Bluetooth headset is both paired and connected

Bluetooth-Enabled mobile phone is both paired and connected

Wi-Fi connection is successful

Wi-Fi connection fails

T27P/T27G Icons in the Status Bar

Icons Description

Wired network is unavailable

Icons Description

speakerphone (hands-free) mode

Handset mode

Headset mode

Voice Mail

Text Message

Auto Answer

Do Not Disturb (DND)

Getting Started with Your Phone

Keep Mute

Ringer volume is 0

Phone Lock

Missed Calls

Call Forward

Recording starts successfully (Using a USB flash drive)

Recording is paused (Using a USB flash drive)

Bluetooth mode is on

Bluetooth headset is both paired and connected

Wi-Fi connection is successful

Wi-Fi connection fails

Yealink T2 Series IP Phones User Guide

T23G/T23P/T21(P) E2/T19(P) E2 Icons in the Status Bar

Icons Description

Wired network is unavailable

speakerphone (hands-free) mode

Handset mode

Headset mode

Voice Mail

Text Message

Auto Answer

Do Not Disturb (DND)

Keep Mute

Ringer volume is 0

Phone Lock

Missed Calls

Call Forward

Line Key Icons

Icons on the line key that vary by phone models.

Topics

T29G Line Key Icons T27P/T27G Line Key Icons T23G/T23P/T21(P) E2 Line Key Icons

Icon indicators (associated with line key features):

Icons Description

Hold/Public Hold Private Hold

Icons Description

DND

Voice Mail

SMS

Direct Pickup

Group Pickup

DTMF Prefix

Local Group XML Group LDAP

XML Browser

Getting Started with Your Phone

Conference

Forward

Transfer

ReCall

Record URL Record

Recording in process (Record/URL Record)

Multicast Paging Group Listening Paging List

Hot Desking

Zero Touch

URL

Phone Lock

T29G Line Key Icons

Icon indicators (associated with line):

Icons Description

The private line registers successfully

The shared/bridged line registers successfully

Registering

DND is enabled on this line

Call forward is enabled on this line

Icon indicators (associated with line key features):

Icons Description

Hold/Public Hold Private Hold

DND

Voice Mail

SMS

Direct Pickup

Group Pickup

DTMF Prefix

Local Group XML Group LDAP

XML Browser

Conference

Forward

Transfer

ReCall

Record URL Record

Recording starts successfully (Record/URL Record)

Multicast Paging

Icons Description

Group Listening Paging List

Hot Desking

Zero Touch

URL

Phone Lock

Yealink SIP-T29G User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

About This Guide

Related Documentation

In This Guide

Getting Started with Your Phone

Hardware Overview

T2X Series Hardware

Power LED Indicator

Line Key LED

Screen and Icons

Idle Screen

Dialing/Pre-dialing Screen

Calls Screen

Icons in the Status Bar

T29G Icons in the Status Bar

T27P/T27G Icons in the Status Bar

T23G/T23P/T21(P) E2/T19(P) E2 Icons in the Status Bar

Line Key Icons

T29G Line Key Icons