Copyright
Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY
Copyright © 2017 Yealink (Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink (Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.
When this publication is made available on media, Yealink (Xiamen) Network Technology CO., LTD. gives its consent to downloading and printing copies of the content provided in this file only for private use but not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Yealink (Xiamen) Network Technology CO., LTD. will not be liable for any damages arising from use of an illegally modified or altered publication.
Trademarks
Yealink®, the logo and the name and marks is trademark of Yealink (Xiamen) Network Technology CO., LTD, which are registered legally in China, the United States, EU (European Union) and other countries.
All other trademarks belong to their respective owners. Without Yealink’s express written permission, recipient shall not reproduce or transmit any portion hereof in any form or by any means, with any purpose other than personal use.
Warranty
(1) Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
(2) Disclaimer
YEALINK (XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink (Xiamen) Network Technology CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of this guide.
(3) Limitation of Liability
Yealink and/or its respective suppliers are not responsible for the suitability of the information contained in this document for any reason. The information is provided “as is”, and Yealink does not provide any warranty and is subject to change without notice. All risks other than the reason of use are borne by the recipient. In no event, even if Yealink has been suggested the occurrence of damages that are direct,
consequential, incidental, special, punitive or whatsoever (Including but not limited to loss of business profit, business interruption or loss of business information), shall not be liable for these damages.
End User License Agreement
This End User License Agreement ("EULA") is a legal agreement between you and Yealink. By installing, copying or otherwise using the Products, you: (1) agree to be bounded by the terms of this EULA, (2) you are the owner or an authorized user of the device, and (3) you represent and warrant that you have the right, authority and capacity to enter into this agreement and to abide by all its terms and conditions, just as if you had signed it. The EULA for this product is available on the Yealink Support page for the product.
Patent Information
China, the United States, EU (European Union) and other countries are protecting one or more patents of accompanying products and/or patents being applied by Yealink.
Customer Feedback
We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
Technical Support
Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend you to use Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.
GNU GPL INFORMATION
Yealink SIP-T29G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
About This Guide
Thank you for choosing the SIP-T29G IP phone, a Gigabit color IP phone which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network.
This guide provides everything you need to quickly use your new phone. First, verify with your system administrator that the IP network is ready for phone configuration. Also be sure to read the Packaging Contents in this guide before you set up and use the SIP-T29G IP phone.
See the Yealink Products Regulatory Notices guide for all regulatory and safety guidance.
Topics provided in this guide include:
|
Chapter 1 Overview |
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Call Features
Chapter 5 Advanced Phone Features
This section describes the changes to this guide for each release and guide version.
The following sections are new:
Mobile Contacts on page 77
Pairing and Connecting the Bluetooth-Enabled Mobile Phone on page 89
Syncing the Mobile Contacts to the IP Phone on page 91
Major updates have occurred to the following sections:
Volume on page 57
Bluetooth on page 87
v
User Guide for the SIP-T29G IP Phone
The following section is new:
Parking a Call/Retrieving a Parked Call to the Monitored User on page 174 Major updates have occurred to the following sections:
Entering Data and Editing Fields on page 37
Configuring an Access URL on page 79
DSS Keys on page 95
Auto Answer on page 125
Do Not Disturb (DND) on page 134
Call Forward on page 139
Call Park/Retrieve on page 154
Configuring Visual and Audio Alert for BLF Pickup on page 168
Receiving RTP Stream on page 194
BLF Ring Type is moved to Configuring Visual and Audio Alert for BLF Pickup on page 168.
Major updates have occurred to the following sections:
Wallpaper on page 41
Screen Saver on page 43
The contents in the following section are removed to Frequently Asked Questions on Yealink IP Phones:
Troubleshooting
The following section is new:
BLF ring type on page 169
Major updates have occurred to the following sections:
Screen Saver on page 43
Power Saving on page 45
Incoming Intercom Calls on page 187
vi
About This Guide
The following sections are new:
Network Connection on page 23
Wireless Network Settings on page 28
Screen Saver on page 43
Power Saving on page 45
Key Tone on page 60
Call Mute on page 131
Major updates have occurred to the following sections:
Icon Instructions on page 3
Basic Network Settings on page 26
Language on page 50
Volume on page 57
DSS Keys on page 95
Dial Plan on page 111
Call Park on page 154
Call Transfer on page 147
Busy Lamp Field (BLF) on page 167
Intercom on page 186
Call Recording on page 176
Multicast Paging on page 190
The following section is new:
Entering Data and Editing Fields on page 37 Major updates have occurred to the following sections:
Icon Instructions on page 3
Optional Accessories on page 18
Phone Installation on page 20
Major updates have occurred to the following sections:
vii
User Guide for the SIP-T29G IP Phone
Backlight on page 48
Contrast on page 49
Bluetooth on page 87
Ext Keys on page 108
The following sections are new:
Shared Call Appearance (SCA) on page 200
Bridged Line Appearance (BLA) on page 214 Major updates have occurred to the following sections:
Icon Instructions on page 3
LED Instructions on page 9
Web User Interface on page 12
Call Forward on page 139
The following section is new:
Short Message Service (SMS) on page 219
Major updates have occurred to the following sections:
Icon Instructions on page 3
Time & Date on page 50
Bluetooth on page 87
Anonymous Call Rejection on page 164
Intercom on page 186
Multicast Paging on page 190
Appendix on page 227
viii
Table of Contents
About This Guide ........................................................................... |
v |
In This Guide.............................................................................................................................................................. |
v |
Summary of Changes............................................................................................................................................. |
v |
Changes for Release 81, Guide Version 81.90.......................................................................................... |
v |
Changes for Release 81, Guide Version 81.70......................................................................................... |
vi |
Changes for Release 81, Guide Version 81.20......................................................................................... |
vi |
Changes for Release 81, Guide Version 81.15......................................................................................... |
vi |
Changes for Release 81, Guide Version 81.10........................................................................................ |
vii |
Changes for Release 80, Guide Version 80.95........................................................................................ |
vii |
Changes for Release 80, Guide Version 80.80........................................................................................ |
vii |
Changes for Release 80, Guide Version 80.60....................................................................................... |
viii |
Changes for Release 80, Guide Version 80.20....................................................................................... |
viii |
Table of Contents.......................................................................... |
ix |
Overview......................................................................................... |
1 |
Hardware Component Instructions .................................................................................................................. |
1 |
Icon Instructions....................................................................................................................................................... |
3 |
Feature Status Icons............................................................................................................................................ |
3 |
Line Key Icons........................................................................................................................................................ |
4 |
Other Icons............................................................................................................................................................. |
8 |
LED Instructions........................................................................................................................................................ |
9 |
User Interfaces ....................................................................................................................................................... |
11 |
Phone User Interface....................................................................................................................................... |
12 |
Web User Interface........................................................................................................................................... |
12 |
Documentations.................................................................................................................................................... |
15 |
Getting Started............................................................................. |
17 |
Packaging Contents............................................................................................................................................. |
17 |
Optional Accessories....................................................................................................................................... |
18 |
Phone Installation................................................................................................................................................. |
20 |
Network Connection............................................................................................................................................ |
23 |
Connecting to the Wired Network............................................................................................................. |
24 |
Connecting to the Wireless Network........................................................................................................ |
24 |
Phone Initialization............................................................................................................................................... |
24 |
Phone Status........................................................................................................................................................... |
25 |
ix
User Guide for the SIP-T29G IP Phone
Basic Network Settings....................................................................................................................................... |
26 |
Wireless Network Settings ................................................................................................................................ |
28 |
Activating the Wi-Fi Mode............................................................................................................................ |
28 |
Connecting to the Wireless Network........................................................................................................ |
29 |
Viewing the Wireless Network Information ........................................................................................... |
32 |
Managing the Saved Wireless Network................................................................................................... |
33 |
Disconnecting the Wireless Network Connection............................................................................... |
34 |
Deactivating the Wi-Fi Mode....................................................................................................................... |
35 |
Registration............................................................................................................................................................. |
35 |
Idle Screen ............................................................................................................................................................... |
36 |
Entering Data and Editing Fields..................................................................................................................... |
37 |
Customizing Your Phone............................................................. |
41 |
General Settings .................................................................................................................................................... |
41 |
Wallpaper............................................................................................................................................................. |
41 |
Screen Saver........................................................................................................................................................ |
43 |
Power Saving...................................................................................................................................................... |
45 |
Backlight............................................................................................................................................................... |
48 |
Contrast................................................................................................................................................................ |
49 |
Language.............................................................................................................................................................. |
50 |
Time & Date........................................................................................................................................................ |
50 |
Administrator Password................................................................................................................................. |
52 |
Key As Send ........................................................................................................................................................ |
53 |
Phone Lock.......................................................................................................................................................... |
54 |
Audio Settings........................................................................................................................................................ |
57 |
Volume.................................................................................................................................................................. |
57 |
Ring Tones........................................................................................................................................................... |
58 |
Key Tone............................................................................................................................................................... |
60 |
Contact Management ......................................................................................................................................... |
61 |
Directory............................................................................................................................................................... |
61 |
Local Directory................................................................................................................................................... |
63 |
Blacklist................................................................................................................................................................. |
75 |
Mobile Contacts................................................................................................................................................ |
77 |
Remote Phone Book........................................................................................................................................ |
79 |
Call History Management.................................................................................................................................. |
81 |
Viewing History Records................................................................................................................................ |
81 |
Placing a Call from History Records.......................................................................................................... |
82 |
Adding a Contact to the Local Directory/Blacklist............................................................................... |
82 |
Deleting History Records............................................................................................................................... |
82 |
Disabling History Record............................................................................................................................... |
83 |
Search Source List in Dialing............................................................................................................................ |
83 |
System Customizations....................................................................................................................................... |
85 |
Headset Use........................................................................................................................................................ |
85 |
Bluetooth.............................................................................................................................................................. |
87 |
x
|
Table of Contents |
DSS Keys............................................................................................................................................................... |
95 |
Account Management .................................................................................................................................. |
108 |
Dial Plan.............................................................................................................................................................. |
111 |
Emergency Number....................................................................................................................................... |
117 |
Live Dialpad....................................................................................................................................................... |
118 |
Hotline................................................................................................................................................................. |
118 |
Basic Call Features...................................................................... |
121 |
Placing Calls .......................................................................................................................................................... |
121 |
Answering Calls.................................................................................................................................................... |
123 |
Auto Answer ..................................................................................................................................................... |
125 |
Ending Calls........................................................................................................................................................... |
126 |
Redialing Numbers............................................................................................................................................. |
126 |
Recent Call In Dialing ........................................................................................................................................ |
126 |
Auto Redial............................................................................................................................................................ |
128 |
Call Completion................................................................................................................................................... |
129 |
ReCall....................................................................................................................................................................... |
131 |
Call Mute................................................................................................................................................................ |
131 |
Mute a Call ........................................................................................................................................................ |
132 |
Muting While Dialing .................................................................................................................................... |
132 |
Call Hold/Resume............................................................................................................................................... |
133 |
Do Not Disturb (DND)....................................................................................................................................... |
134 |
Call Forward .......................................................................................................................................................... |
139 |
Static Forwarding............................................................................................................................................ |
139 |
Dynamic Forwarding ..................................................................................................................................... |
147 |
Call Transfer........................................................................................................................................................... |
147 |
Blind Transfer.................................................................................................................................................... |
148 |
Semi-attended Transfer................................................................................................................................ |
149 |
Attended Transfer........................................................................................................................................... |
150 |
Call Waiting........................................................................................................................................................... |
150 |
Conference ............................................................................................................................................................ |
151 |
Local Conference ............................................................................................................................................ |
151 |
Network Conference...................................................................................................................................... |
153 |
Call Park/Retrieve................................................................................................................................................ |
154 |
FAC Mode.......................................................................................................................................................... |
155 |
Transfer Mode.................................................................................................................................................. |
158 |
Call Pickup ............................................................................................................................................................. |
159 |
Directed Call Pickup....................................................................................................................................... |
160 |
Group Call Pickup........................................................................................................................................... |
162 |
Anonymous Call .................................................................................................................................................. |
163 |
Anonymous Call Rejection .............................................................................................................................. |
164 |
Advanced Phone Features......................................................... |
167 |
xi
User Guide for the SIP-T29G IP Phone
Busy Lamp Field (BLF)........................................................................................................................................ |
167 |
Configuring the BLF Feature on the IP Phone..................................................................................... |
167 |
Using BLF Feature on the Phone .............................................................................................................. |
172 |
BLF List .................................................................................................................................................................... |
174 |
Call Recording...................................................................................................................................................... |
176 |
Recording Using a USB Flash Drive......................................................................................................... |
176 |
Recording Using a Record Key.................................................................................................................. |
182 |
Hot Desking .......................................................................................................................................................... |
185 |
Intercom ................................................................................................................................................................. |
186 |
Configuring the Intercom Feature on the IP Phone.......................................................................... |
187 |
Using Intercom ................................................................................................................................................ |
189 |
Multicast Paging.................................................................................................................................................. |
190 |
Sending RTP Stream...................................................................................................................................... |
190 |
Receiving RTP Stream ................................................................................................................................... |
194 |
Using Multicast Paging................................................................................................................................. |
195 |
Music on Hold (MoH)........................................................................................................................................ |
197 |
Automatic Call Distribution (ACD) ............................................................................................................... |
198 |
Shared Call Appearance (SCA)....................................................................................................................... |
200 |
Configuring SCA Feature on the IP Phone ........................................................................................... |
201 |
Using SCA Feature on the IP Phone........................................................................................................ |
207 |
Bridged Line Appearance (BLA)..................................................................................................................... |
214 |
Configuring BLA Feature on the IP Phone............................................................................................ |
214 |
Using BLA Feature on the IP Phone......................................................................................................... |
217 |
Messages................................................................................................................................................................ |
219 |
Short Message Service (SMS)..................................................................................................................... |
219 |
Voice Mail .......................................................................................................................................................... |
221 |
Message Waiting Indicator (MWI) ........................................................................................................... |
223 |
Appendix..................................................................................... |
227 |
Appendix A – Time Zones................................................................................................................................ |
227 |
Appendix B – Menu Structure........................................................................................................................ |
229 |
Index ........................................................................................... |
231 |
xii
Overview
This chapter provides the overview of the SIP-T29G IP phone. Topics include:
Hardware Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new phone, contact your system administrator.
The main hardware components of the SIP-T29G IP phone are the LCD screen and the keypad.
1
User Guide for the SIP-T29G IP Phone
Hardware component instructions of the SIP-T29G IP phone are:
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date and other relevant data: |
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• Default account |
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LCD Screen |
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• Missed call text or second incoming caller information |
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• Prompt text (for example, "Saving config file!") |
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• Time and date |
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Indicates call status, message status and phone’s system |
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Power Indicator LED |
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• Receives an incoming call—Fast-flashing |
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• Receives a voice mail or text message—Slow-flashing |
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Line Keys |
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Use these keys to activate up to sixteen accounts and assign |
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various features. |
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Soft Keys |
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Label automatically to identify their context-sensitive |
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features. |
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Scroll through the displayed information. |
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Confirms actions or answers incoming calls. |
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Cancels actions or rejects incoming calls. |
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HEADSET Key |
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Toggles and indicates the headset mode. |
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HOLD Key |
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Places a call on hold or resumes a held call. |
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TRAN Key |
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Transfers a call to another party. |
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Speakerphone Key |
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Toggles the hands-free (speakerphone) mode. |
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RD Key |
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Redials a previously dialed number. |
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MESSAGE Key |
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Indicates and accesses voice mails. |
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CONF Key |
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Conducts a conference call with multiple other parties. |
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MUTE Key |
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Mutes or un-mutes an active call. |
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Volume Key |
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Adjusts the volume of the handset, headset, speaker, ringer |
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or media. |
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Keypad |
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Provides the digits, letters and special characters in |
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context-sensitive applications. |
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Speaker |
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Provides hands-free (speakerphone) audio output. |
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2
Overview
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Description |
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Secures the handset in the handset cradle when the IP |
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Reversible Tab |
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phone is mounted vertically. For more information on how |
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to adjust the reversible tab, refer to Yealink Wall Mount |
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Quick Installation Guide for Yealink IP Phones. |
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• Picking up the handset from the handset cradle, the |
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Hookswitch |
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hookswitch bounces and the phone connects to the line. |
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• Laying the handset down on the handset cradle, the phone |
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disconnects from the line. |
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Icons appearing on the status bar are described in the following table:
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Network is unavailable |
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Hands-free (speakerphone) mode |
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Handset mode |
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Headset mode |
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Voice Mail |
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Text Message |
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Auto Answer |
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Do Not Disturb (DND) |
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Ringer volume is 0 |
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Phone Lock |
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Keep Mute |
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3
User Guide for the SIP-T29G IP Phone
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Description |
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Missed Calls |
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Call Forward |
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Recording starts successfully (Using a USB |
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flash drive) |
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Recording is paused (Using a USB flash |
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drive) |
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Bluetooth mode is on |
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Bluetooth headset is both paired and |
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connected |
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Bluetooth-Enabled mobile phone is both |
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paired and connected |
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Wi-Fi connection is successful |
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Wi-Fi connection fails |
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Icons appearing on the line key label are described in the following tables:
Icon indicator (associated with line key features)
|
Icons |
|
|
Description |
|
|
|
|
|
||
|
|
|
|
Hold/Public Hold |
|
|
|
|
|
Private Hold |
|
|
|
|
|
|
|
|
|
|
|
DND |
|
|
|
|
|
|
|
|
|
|
|
Voice Mail |
|
|
|
|
|
|
|
|
|
|
|
SMS |
|
|
|
|
|
|
|
|
|
|
|
Direct Pickup |
|
|
|
|
|
|
|
|
|
|
|
Group Pickup |
|
|
|
|
|
|
|
|
|
|
|
DTMF |
|
|
|
|
|
Prefix |
|
|
|
|
|
|
|
4
Overview
|
Icons |
|
|
Description |
|
|
|
|
|
|
|||
|
|
|
|
|
Local Group |
|
|
|
|
|
|
XML Group |
|
|
|
|
|
|
LDAP |
|
|
|
|
|
|
|
|
|
|
|
|
|
XML Browser |
|
|
|
|
|
|
|
|
|
|
|
|
|
Conference |
|
|
|
|
|
|
|
|
|
|
|
|
|
Forward |
|
|
|
|
|
|
|
|
|
|
|
|
|
Transfer |
|
|
|
|
|
|
|
|
|
|
|
|
|
ReCall |
|
|
|
|
|
|
|
|
|
|
|
|
|
Record |
|
|
|
|
|
|
URL Record |
|
|
|
|
|
|
|
|
|
|
|
|
|
Recording starts successfully (Record/URL |
|
|
|
|
|
|
Record) |
|
|
|
|
|
|
|
|
|
|
|
|
|
Multicast Paging |
|
|
|
|
|
|
Group Listening |
|
|
|
|
|
|
Paging List |
|
|
|
|
|
|
|
|
|
|
|
|
|
Hot Desking |
|
|
|
|
|
|
|
|
|
|
|
|
|
Zero Touch |
|
|
|
|
|
|
|
|
|
|
|
|
|
URL |
|
|
|
|
|
|
|
|
|
|
|
|
|
Phone Lock |
|
|
|
|
|
|
|
|
|
|
|
|
|
Directory |
|
|
|
|
|
|
|
|
|
|
|
|
|
Speed Dial |
|
|
|
|
|
|
|
|
Icon indicator (associated with line) |
|
|
|
|
||
|
|
|
|
|
|
|
|
Icons |
|
|
|
Description |
|
|
|
|
|
The private line registers successfully |
||
|
|
|
|
|
||
|
|
|
|
The shared/bridged line registers successfully |
||
|
|
|
|
|
||
|
|
|
|
Registering |
||
|
|
|
|
|
|
|
5
User Guide for the SIP-T29G IP Phone
|
Icons |
|
|
Description |
|
|
|
|
|
||
|
|
|
Register failed |
||
|
|
|
|
|
|
|
|
|
DND is enabled on this line |
||
|
|
|
|
|
|
|
|
|
Call forward is enabled on this line |
||
|
|
|
|||
Icon indicator (associated with call park/retrieve park) |
|||||
|
|
|
|
|
|
|
Icons |
|
|
Description |
|
|
|
|
|
Call Park (Park successfully; Call park idle |
|
|
|
|
|
state) |
|
|
|
|
|
|
|
|
|
|
|
Call Park (Park failed) |
|
|
|
|
|
|
|
|
|
|
|
Call Park (Call park ringing state) |
|
|
|
|
|
|
|
|
|
|
|
Retrieve Park |
|
|
|
|
|
|
|
Icon indicator (associated with ACD)
|
Icon |
|
Description |
|
|
|
|
|
|
|
|
|
|
|
|
Logged in the ACD system |
|
|
|
|
|
|
|
|
|
|
|
The ACD status is available |
|
|
|
|
|
|
|
|
|
|
|
The ACD state is Wrap up |
|
|
|
|
|
|
|
|
|
|
|
The ACD status is unavailable |
|
|
|
|
|
|
|
Icon indicator (associated with Intercom) |
|
||||
|
|
|
|
|
|
|
Icons |
|
|
Description |
|
|
|
|
Intercom idle state |
|
|
|
|
|
|
|
|
|
|
|
Intercom ringing state |
|
|
|
|
|
|
|
|
|
|
|
Intercom talking/callout state |
|
|
|
|
|
|
|
|
|
|
|
Intercom failed state |
|
|
|
|
|
|
|
|
6
Overview
Icon indicator (associated with BLF/BLF List)
|
Icons |
|
Description |
|
|
|
|
||
|
|
|
|
|
|
|
|
|
|
BLF/BLF List idle state
BLF/BLF list ringing state (Flashing)
BLF/BLF list callout state (Flashing)
BLF/BLF list talking state
BLF hold state
BLF list call park state
BLF/BLF List failed state
Icon indicator (associated with a shared line)
The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA phone indicates the phone is not involved in the SCA call.
|
Icon |
|
Description |
|
|
|
|
|
|
|
The shared line is idle. |
|
|
|
|
|
|
|
The shared line is seized. |
|
(for monitoring SCA phone) |
|
|
|
|
|
|
|
|
|
The shared line receives an incoming call. |
|
|
|
|
|
|
|
The shared line is dialing. |
|
|
|
|
|
|
|
The shared line is in conversation. |
|
|
|
|
|
|
|
The shared line conversation is placed on |
|
|
|
public hold. |
|
|
|
|
|
|
|
The shared line conversation is placed on |
|
(for local SCA phone) |
|
private hold. |
|
|
|
|
|
|
|
|
7
User Guide for the SIP-T29G IP Phone
Icon |
Description |
|
|
(for monitoring SCA phone)
The shared line conversation is barged in by the other shared line party.
For a multi-party call, all the shared line parties participating in this call place the shared line conversation on hold.
Icon indicator (associated with a bridged line)
The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA phone indicates the phone is not involved in the BLA call.
Icon |
Description |
|
|
The bridged line is idle.
The bridged line is seized. (for monitoring BLA phone)
The bridged line receives an incoming call.
The bridged line is dialing.
The bridged line is in conversation.
The bridged line conversation is placed on hold.
Icons appearing when accessing features are described in the following tables:
Icon indicator (associated with call recording)
|
|
Icons |
Description |
|
|
Recording box is full (Using a record key)
A call cannot be recorded (Using a record key)
8
Overview
|
|
|
|
|
|
|
Icons |
|
|
Description |
|
|
|
|
|
|
|
Recording starts successfully (Using a record key)
|
Recording cannot be started (Using a record key) |
|
|
|
Recording cannot be stopped (Using a record key) |
|
|
Icon indicator (associated with call history) |
|
|
|
Icons |
Description |
|
|
|
Received Calls |
|
|
|
Placed Calls |
|
|
|
Missed Calls |
|
|
|
Forwarded Calls |
|
|
Icon indicator (associated with contact) |
|
|
|
Icons |
Description |
|
|
|
The contact icon |
|
|
|
The default caller photo |
|
|
LED Instructions |
|
|
|
|||
|
Power Indicator LED |
|
|
|
||
|
|
|
|
|
|
|
|
|
LED Status |
|
|
Description |
|
|
|
|
|
|
|
|
|
|
Solid red |
|
The phone is initializing. |
||
|
|
|
|
|
||
|
|
Fast-flashing red (300ms) |
|
The phone is ringing. |
||
|
|
|
|
|
||
|
|
Slow-flashing red (1s) |
|
The phone receives a voice mail or text message. |
||
|
|
|
|
|
|
|
|
|
|
|
|
The phone is powered off. |
|
|
|
|
|
|
The phone is idle. |
|
|
|
Off |
|
The phone is busy. |
||
|
|
|
|
|
The call is placed on hold or is held. |
|
|
|
|
|
|
The call is muted. |
|
|
|
|
|
|
|
|
9
User Guide for the SIP-T29G IP Phone
Line key LED
|
LED Status |
|
|
Description |
|
|
|
|
|
||
|
|
|
|
|
|
|
Solid green |
|
|
The line is seized. |
|
|
|
|
The line is in conversation. |
||
|
|
|
|
||
|
|
|
|
|
|
|
Fast-flashing green |
|
|
The line receives an incoming call. |
|
|
|
|
|
|
|
|
Slow-flashing green |
|
|
The call is placed on hold. |
|
|
|
|
|
|
|
|
Off |
|
|
The line is inactive. |
|
|
|
|
|
|
|
Line key LED (configured as a BLF key or BLF List key)
|
LED Status |
|
|
Description |
|
|
|
|
|
||
|
|
|
|
|
|
|
Solid green |
|
|
The monitored user is idle. |
|
|
|
|
|
|
|
|
Fast-flashing red (200ms) |
|
|
The monitored user receives an incoming call. |
|
|
|
|
|
|
|
|
|
|
|
The monitored user is busy. |
|
|
Solid red |
|
|
The monitored user’s conversation is placed on hold |
|
|
|
|
|
(This LED status requires server support). |
|
|
|
|
|
|
|
|
Slow-flashing red (1s) |
|
|
The call is parked against the monitored user’s phone |
|
|
|
|
number. |
||
|
|
|
|
||
|
|
|
|
|
|
|
Off |
|
|
The monitored user does not exist. |
|
|
|
|
|
|
|
Line key LED (used as a page switch key)
|
LED Status |
|
|
Description |
|
|
|
|
|
||
|
|
|
|
|
|
|
Solid red |
|
|
There is a parked call on the line key of the non-current |
|
|
|
|
page. |
||
|
|
|
|
||
|
|
|
|
|
|
|
Fast-flashing green |
|
|
The line receives an incoming call on the line key of the |
|
|
|
|
non-current page. |
||
|
|
|
|
||
|
|
|
|
|
|
|
Fast-flashing red |
|
|
The monitored user receives an incoming call on the line |
|
|
|
|
key of the non-current page. |
||
|
|
|
|
||
|
|
|
|
|
|
|
Off |
|
|
The line keys are idle. |
|
|
|
|
|
|
|
Line key LED (associated with a shared line)
The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA phone indicates the phone is not involved in the SCA call.
|
LED Status |
|
|
Description |
|
|
|
|
|
||
|
|
|
|
|
|
|
Off |
|
|
The shared line is idle. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Fast-flashing green |
|
|
The shared line receives an incoming call. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Solid green (for local SCA |
|
|
The shared line is in conversation. |
|
|
|
|
|
|
|
|
|
|
|
|
|
10
Overview
|
LED Status |
|
|
Description |
|
|
|
|
|
||
|
|
|
|
||
|
|
|
|
|
|
|
phone) |
|
|
The shared line is dialing. |
|
|
Solid red (for monitoring SCA |
|
|
The shared line is seized. |
|
|
phone) |
|
|
The shared line conversation is barged in by the other |
|
|
|
|
|
shared line party. |
|
|
|
|
|
|
|
|
Slow-flashing green (for local |
|
|
|
|
|
SCA phone) |
|
|
The shared line conversation is placed on public hold. |
|
|
Slow-flashing red (for |
|
|
||
|
|
|
|
|
|
|
monitoring SCA phone) |
|
|
|
|
|
|
|
|
|
|
|
Slow-flashing green (for local |
|
|
The shared line conversation is placed on private hold. |
|
|
SCA phone) |
|
|
For a multi-party call, all the shared line parties |
|
|
Solid red (for monitoring SCA |
|
|
participating in this call place the shared line |
|
|
phone) |
|
|
conversation on hold. |
|
|
|
|
|
|
|
Line key LED (associated with a bridged line)
The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA phone indicates the phone is not involved in the BLA call.
|
LED Status |
|
|
Description |
|
|
|
|
|
||
|
|
|
|
|
|
|
Off |
|
|
The bridged line is idle. |
|
|
|
|
|
|
|
|
Fast-flashing green |
|
|
The bridged line receives an incoming call. |
|
|
|
|
|
|
|
|
Solid green (for local BLA |
|
|
The bridged line is in conversation. |
|
|
phone) |
|
|
||
|
|
|
The bridged line is dialing. |
||
|
Solid red (for monitoring BLA |
|
|
||
|
|
|
The bridged line is seized. |
||
|
phone) |
|
|
||
|
|
|
|
|
|
|
|
|
|
|
|
|
Slow-flashing green (for local |
|
|
|
|
|
BLA phone) |
|
|
The bridged line conversation is placed on hold. |
|
|
Slow-flashing red (for |
|
|
||
|
|
|
|
|
|
|
monitoring BLA phone) |
|
|
|
|
|
|
|
|
|
|
Note The above introduces the default LED status. The statuses of the power indicator LED and BLF key LED are configurable via web user interface. You can also customize the BLF key LED status and BLF key behavior. For more information, contact your system administrator.
Two ways to customize configurations of your SIP-T29G IP phone:
The user interface on the IP phone.
The user interface in a web browser on your PC.
The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In
11
User Guide for the SIP-T29G IP Phone
many cases, it is possible to use either the phone user interface and/or the web user interface interchangeably. However, in some cases, it is only possible to use one or the other interface to operate the phone and change settings.
You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced option is only accessible to the administrator, and the default administrator password is “admin” (case-sensitive). For more information on customizing your phone with the available options from the phone user interface, refer to Customizing Your Phone on page 41.
Note For a better understanding of the menu structure, please refer to Appendix B – Menu Structure on page 229.
In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, press the OK key on the phone when the phone is idle. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10 for IPv4; http://[2005:1:1:1:215:65ff:fe64:6e0a] or [2005:1:1:1:215:65ff:fe64:6e0a] for IPv6) in the address bar of a web browser on your PC. The default administrator user name and password are both “admin” (case-sensitive).
Note The access to the Advanced settings of the Account or Network via web user interface may be blocked by the web browser (e.g., Chrome, Firebox) if you have installed “Adblock Plus plugin”.
The options you can use to customize the IP phone via phone user interface and/or via web user interface are listed in the following table:
|
Options |
|
|
Phone User Interface |
|
|
Web User Interface |
|
|
|
|
|
|
|
|||
|
|
|
|
|
|
|
|
|
|
Status |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--IPv4 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--MAC |
|
|
|
|
|
|
|
|
|
|
|
√ |
|
√ |
||
|
--Firmware |
|
|
|
||||
|
--Network |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Phone |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Accounts |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Basic Phone Settings |
|
|
|
|
|
|
|
|
|
|
|
|
|
√ |
||
|
--Wallpaper |
|
|
√ |
|
|||
|
--Screen Saver |
|
|
√ |
|
|
|
12
Overview
|
Options |
|
|
Phone User Interface |
|
|
Web User Interface |
|
|
|
|
|
|
|
|||
|
|
|
|
|
|
|||
|
|
|
|
|
|
|
|
|
|
--Power Saving |
|
|
x |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Backlight |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
||
|
--Contrast |
|
|
√ |
× |
|
||
|
--Language |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Time & Date |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Administrator Password |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Key As Send |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Phone Lock |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Audio Settings |
|
|
|
|
|
|
|
|
|
|
|
|
|
√ |
||
|
--Ring Tones |
|
|
√ |
|
|||
|
--Key Tone |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Contact Management |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Directory |
|
|
x |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Local Directory |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Blacklist |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Remote Phone Book |
|
|
x |
|
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|
|
|
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|
--Call History Management |
|
|
√ |
|
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|
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|
|
|
--Search Source List in Dialing |
|
|
x |
|
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|
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|
|
--Headset Use |
|
|
√ |
|
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--Bluetooth |
|
|
√ |
|
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|
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--DSS Keys |
|
|
√ |
|
√ |
||
|
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|
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||
|
--Account Registration |
|
|
√ |
|
|||
|
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|
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|||
|
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|
|
|
|
--Dial Plan |
|
|
x |
|
|
|
|
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|
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|
|
|
|
--Emergency Number |
|
|
x |
|
|
|
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|
|
|
|
|
|
|
|
|
|
--Live Dialpad |
|
|
x |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Hotline |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Basic Call Features |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Recent Call In Dialing |
|
|
x |
|
|
|
|
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|
|
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|
|
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|
|
--Auto Answer |
|
|
√ |
|
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|
|
--Auto Redial |
|
|
√ |
|
|
|
|
|
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|
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|
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|
|
--Call Completion |
|
|
√ |
|
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|
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--ReCall |
|
|
√ |
|
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|
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|
|
|
|
--Do Not Disturb (DND) |
|
|
√ |
|
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|
|
|
|
|
|
|
√ |
||
|
--Call Forward |
|
|
√ |
|
|||
|
--Call Transfer |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
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|
|
--Call Waiting |
|
|
√ |
|
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|
|
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|
|
|
|
|
--Conference |
|
|
x |
|
|
|
|
|
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|
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|
|
|
|
|
|
--Call Park |
|
|
√ |
|
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|
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|
|
|
|
|
--Call Pickup |
|
|
√ |
|
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|
|
|
|
--Anonymous Call |
|
|
√ |
|
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|
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|
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|
|
|
|
|
|
--Anonymous Call Rejection |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
13
User Guide for the SIP-T29G IP Phone
|
|
Options |
|
|
Phone User Interface |
|
|
Web User Interface |
|
|
|
|
|
|
|
|
|
|
|||
|
|
|
|
|
|
|
|
|||
|
|
|
|
|
|
|
|
|
|
|
|
|
Advanced Phone Features |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Busy Lamp Field (BLF) |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--BLF List |
|
|
x |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Call Recording |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Hot Desking |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Intercom |
|
|
√ |
|
√ |
|
||
|
|
|
|
|
|
|
|
|
||
|
|
--Multicast Paging |
|
|
√ |
|
|
|||
|
|
|
|
|
|
|
|
|||
|
|
|
|
|
|
|
|
|
|
|
|
|
--Music on Hold |
|
|
x |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Automatic Call Distribution (ACD) |
|
|
x |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Shared Call Appearance (SCA) |
|
|
x |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Bridged Line Appearance (BLA) |
|
|
x |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Messages |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
SIP Account |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--User Options |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Activation |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Label |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Display Name |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Register Name |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--User Name |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
√ |
|
||
|
|
--Password |
|
|
√ |
|
|
|||
|
|
--Server Options |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--SIP Server 1/2 |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Register Port |
|
|
x |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Outbound Status |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Outbound Proxy1/2 |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--Proxy Fallback Interval |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
--NAT Status |
|
|
√ |
|
|
|
|
|
|
|
|
|
|
|
|||||
|
|
|
|
|||||||
Note |
|
The table above lists most of the feature options. Please refer to the relevant sections for more |
|
|||||||
|
|
information. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
14
Overview
The following table shows documentations available for the SIP-T29G IP phone.
|
Name |
|
|
Contents |
|
|
Where found |
|
|
Language |
|
|
|
|
|
|
|
|
|
||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Basic call features |
|
In the package |
|
English |
|||
|
|
|
|
|
|
|
|
||||
|
Quick Start Guide |
|
|
and phone |
|
|
|
|
|
|
|
|
|
|
customizations |
|
On the website |
|
English/Chinese |
||||
|
|
|
|
|
|
||||||
|
|
|
|
|
|
|
|
||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Phone/Web user |
|
|
|
|
|
|
|
|
|
|
|
interface settings |
|
|
|
|
|
|
|
|
User Guide |
|
|
Basic call features |
|
On the website |
|
English/Chinese |
|||
|
|
|
|
and advanced |
|
|
|
|
|
|
|
|
|
|
|
phone features |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Note You can also download the latest documentations online: http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=15.
15
User Guide for the SIP-T29G IP Phone
16
Getting Started
This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP-T29G IP phone. Topics include:
Packaging Contents
Phone Installation
Network Connection
Phone Initialization
Phone Status
Basic Network Settings
Wireless Network Settings
Registration
Idle Screen
Entering Data and Editing Fields
If you require additional information or assistance with your new phone, contact your system administrator.
The following components are included in your SIP-T29G IP phone package:
SIP-T29G IP Phone
17
User Guide for the SIP-T29G IP Phone
Phone Stand
Handset & Handset Cord
Ethernet Cable
Quick Start Guide
Check the list before installation. If you find anything missing, contact your system administrator.
The following items are optional accessories for your SIP-T29G IP phone. You need to purchase them separately if required.
18