Network Directory and Network Call Log features are hidden for IP phones in neutral
firmware, which are designed for the BroadWorks environment. Please contact your
system administrator for more information.
About This Guide
Thank you for choosing the SIP-T23P/T23G IP phone, exquisitely designed to provide
business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast
Paging and Conference over an IP network. The difference between the T23P and T23G
IP phones is that only SIP-T23G supports Gigabit network interface.
This guide provides everything you need to quickly use your new phone. First, verify
with your system administrator that the IP network is ready for phone configuration. Also
be sure to read the Packaging Contents and Regulatory Notices sections in this guide
before you set up and use the SIP-T23P/T23G IP phone.
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Call Features
Chapter 5 Advanced Phone Features
This section describes the changes to this guide for each release and guide version.
The following sections are new:
Shared Call Appearance (SCA) on page 123
Bridged Line Appearance (BLA) on page 136
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User Guide for the SIP-T23P/T23G IP Phone
Major updates have occurred to the following sections:
Icon Instructions on page 3
LED Instructions on page 4
Web User Interface on page 7
Call Forward on page 85
The following sections are new:
Optional Accessories on page 12
Short Message Service (SMS) on page 142
Major updates have occurred to the following sections:
Web User Interface on page 7
ReCall on page 79
Time & Date on page 23
Anonymous Call Rejection on page 103
Intercom on page 112
Multicast Paging on page 115
vi
Table of Contents
About This Guide ...................................................................... v
In This Guide ......................................................................................................................... v
Summary of Changes .......................................................................................................... v
Changes for Release 80, Guide Version 80.60 .............................................................. v
Changes for Release 80, Guide Version 80.20 ............................................................. vi
Table of Contents ..................................................................... vii
Appendix A - Time Zones ......................................................159
Index ......................................................................................161
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User Guide for the SIP-T23P/T23G IP Phone
x
Overview
This chapter provides the overview of the SIP-T23P/T23G IP phone. Topics include:
Hardware Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new phone, contact your
system administrator.
The main hardware components of the SIP-T23P/T23G IP phone are the LCD screen and
the keypad.
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User Guide for the SIP-T23P/T23G IP Phone
Item
Description
①
LCD Screen
Shows information about calls, messages, soft keys,
time, date and other relevant data:
• Call information—caller ID, call duration
• Icons (for example, )
• Missed call text or second incoming caller information
• Prompt text (for example, "Saving config file!")
• Time and date
②
Power Indicator LED
Indicates phone power status and phone status.
③
Line Keys
Use these keys to activate up to three accounts and
assign various features.
④
Soft Key
Label automatically to identify their context-sensitive
features.
⑤
Scroll through the displayed information.
Confirms actions or answers incoming calls.
Cancels actions, rejects incoming calls, mutes or
un-mutes calls.
⑥
MESSAGE Key
Indicates and accesses voice mails.
⑦
HEADSET Key
Toggles the headset mode.
⑧
TRAN Key
Transfers a call to another party.
⑨
RD Key
Redials a previously dialed number.
⑩
Speakerphone Key
Toggles the hands-free speakerphone mode.
⑪
Volume Key
Adjusts the volume of the handset, headset, speaker,
and ringer.
⑫
Keypad
Provides the digits, letters and special characters in
context-sensitive applications.
⑬
Speaker
Provides ringer and hands-free (speakerphone) audio
output.
⑭
Hookswitch
Picking up the handset from the handset cradle, the
hookswitch bounces and the phone connects to the line,
laying the handset down on the handset cradle, the
phone disconnects from the line.
⑮
Hookswitch Tab
Secures the handset in the handset cradle when the IP
phone is mounted vertically. For more information on
how to adjust the hookswitch tab, refer to
Yealink Wall
Mount Quick Installation Guide for Yealink IP Phones
.
Hardware component instructions of the SIP-T23P/T23G IP phone are:
2
Icons appearing on the LCD screen are described in the following table:
Icon
Description
Network is unavailable
The private line registers successfully
Register failed
Registering
The shared/bridged line registers
successfully
Hands-free speakerphone mode
Handset mode
Headset mode
Multi-lingual lowercase letters input mode
Multi-lingual uppercase letters input mode
Alphanumeric input mode
Numeric input mode
Multi-lingual uppercase and lowercase
letters input mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb
Call Forwarded/Forwarded Calls
Overview
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User Guide for the SIP-T23P/T23G IP Phone
Icon
Description
Call Hold
Ringer volume is 0
Phone Lock
Call Mute
Received Calls
Placed Calls
Missed Calls
Recording box is full
A call cannot be recorded
Recording starts successfully
Recording cannot be started
Recording cannot be stopped
The contact icon
The ACD state is available
and x
The ACD state is unavailable
The ACD state is Wrap up
Log out of the ACD system
Power Indicator LED
4
LED Status
Description
Solid red
The phone is initializing.
Fast flashing red (300ms)
The phone is ringing.
Slow flashing red (1s)
The phone receives a voice mail or text message.
Off
The phone is powered off.
The phone is idle.
The phone is busy.
The call is placed on hold or is held.
The call is muted.
Line key LED
LED Status
Description
Solid green
The line is seized.
The line is in conversation.
Fast flashing green
The line receives an incoming call.
Slow flashing green
The call is placed on hold.
Off
The line is inactive.
LED Status
Description
Solid green
The monitored user is idle.
Fast flashing red (200ms)
The monitored user receives an incoming call.
Solid red
The monitored user is busy.
The monitored user’s conversation is placed on
hold (This LED status requires server support).
Slow flashing red (1s)
The call is parked against the monitored user’s
phone number.
Off
The monitored user does not exist.
LED Status
Description
Off
The shared line is idle.
Fast flashing green
The shared line receives an incoming call.
Solid green (for local SCA
phone)
The shared line is in conversation.
The shared line is dialing.
Overview
Line key LED (configured as a BLF key or BLF List key)
Line key LED (associated with a shared line)
The local SCA phone indicates the phone is involved in an SCA call, while the
monitoring SCA phone indicates the phone is not involved in the SCA call.
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User Guide for the SIP-T23P/T23G IP Phone
LED Status
Description
Solid red (for monitoring
SCA phone)
The shared line is seized.
The shared line conversation is barged in by the
other shared line party.
Slow flashing green (for
local SCA phone)
Slow flashing red (for
monitoring SCA phone)
The shared line conversation is placed on public
hold.
Slow flashing green (for
local SCA phone)
Solid red (for monitoring
SCA phone)
The shared line conversation is placed on private
hold.
For a multi-party call, all the shared line parties
participating in this call place the shared line
conversation on hold.
LED Status
Description
Off
The bridged line is idle.
Fast flashing green
The bridged line receives an incoming call.
Solid green (for local BLA
phone)
Solid red (for monitoring BLA
phone)
The bridged line is in conversation.
The bridged line is dialing.
The bridged line is seized.
Slow flashing green (for
local BLA phone)
Slow flashing red (for
monitoring BLA phone)
The bridged line conversation is placed on hold.
The above introduces the default LED status. The statuses of the power indicator LED and
BLF key are configurable via web user interface. For more information, refer to
2. Press to select IPv6 and then press the Enter soft key.
3. Press to select Static IPv6 Client and then press the Enter soft key.
4. Enter the desired value in the IPv6 IP, IPv6 IP Prefix, Default Gateway, IPv6 Pri.DNS
and IPv6 Sec.DNS fields respectively.
18
5. Press the Save soft key to accept the change or the Back soft key to cancel.
Getting Started
Wrong network settings may result in inaccessibility of your phone and may also have an
impact on your network performance. For more information on these parameters,
contact your system administrator.
If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE
mode. Set the WAN port as a PPPoE port. The PPPoE port will perform a PPP negotiation
to obtain the IP address. Contact your system administrator for the PPPoE user name