About This Guide..................................................................................................... 7
In This Guide........................................................................................................................................................7
Related Documents...............................................................................................................................................8
Hardware of VCR11 Remote Control..................................................................................................................9
Introduction of VCR11 Remote Control................................................................................................10
Entering Characters by VCR11 Remote Control................................................................................... 11
Hardware of CP960 Conference Phone............................................................................................................. 12
Introduction of CP960 Conference Phone............................................................................................. 13
Entering Characters by CP960............................................................................................................... 14
Running the Setup Wizard................................................................................................................................. 16
Powering on the System.....................................................................................................................................16
Powering off the System.................................................................................................................................... 17
Putting the System to Sleep............................................................................................................................... 17
Waking up the System........................................................................................................................................17
Screens and Icons............................................................................................................................................... 17
Searching for Contacts....................................................................................................................................... 29
Searching for Contacts by Remote Control........................................................................................... 29
Searching for Contacts by CP960..........................................................................................................29
Managing the Call History.................................................................................... 30
Viewing the Call History....................................................................................................................................30
Viewing the Call History by Remote Control........................................................................................30
Viewing the Call History by CP960...................................................................................................... 30
Adding a History Record to the Local Directory.............................................................................................. 30
Adding a History Record to the Local Directory by Remote control....................................................30
Adding a History Record to the Local Directory by CP960................................................................. 31
Deleting History Records................................................................................................................................... 31
Deleting a History Record by Remote Control......................................................................................31
Deleting a History Record by CP960.................................................................................................... 32
Deleting All History Records by Remote control..................................................................................32
Placing a Call......................................................................................................................................................32
Placing a Call by Entering a Number....................................................................................................33
Editing Numbers Before Calling............................................................................................................ 33
Placing a Call from the Search Result...................................................................................................34
Placing Calls to Contacts....................................................................................................................... 35
Placing Calls from Call History.............................................................................................................35
Joining the VMR................................................................................................................................................ 36
Turning off the Local Camera............................................................................................................................38
Turning off the Local Camera by Using Remote Control..................................................................... 38
Turning off the Local Camera by Using CP960....................................................................................38
DND (Do Not Disturb).......................................................................................................................................39
Enabling DND When Not in a Call by Remote Control....................................................................... 39
Enabling DND When Not in a Call by CP960......................................................................................39
Enabling DND in a Call by Remote Control.........................................................................................39
Enabling DND in a Call by CP960....................................................................................................... 40
Managing the Local Video Conference................................................................ 40
Initiating a Local Video Conference.................................................................................................................. 41
Initiating a Conference by Dialing a Group.......................................................................................... 41
Initiating a Conference by Inviting Contacts......................................................................................... 42
Removing Conference Participants by Remote Control........................................................................ 43
Removing Conference Participants by CP960.......................................................................................43
Muting or Unmuting All Conference Participants.............................................................................................43
Muting a Conference Participant........................................................................................................................43
Unmuting a Conference Participant................................................................................................................... 44
Ending the Local Video Conference.................................................................................................................. 44
Ending the Conference by Remote control............................................................................................44
Ending the Conference by CP960..........................................................................................................44
Using the Yealink VC Cloud Management Service Platform.............................45
Joining a Scheduled Conference from the Conference Reminder......................................................... 59
Joining a Scheduled Conference from a Conference Invitation............................................................ 59
Joining a Scheduled Conference from the Conference Schedule.......................................................... 60
Joining a Scheduled Conference from the Notification Center............................................................. 60
Joining a Scheduled Conference by Dialing..........................................................................................60
Joining Scheduled Conferences by Scanning the QR Code.................................................................. 61
Watching the Live Broadcast by Scanning the Code.......................................................................................61
Meet Now Conference........................................................................................................................................62
Initiating Meet Now Conferences.......................................................................................................... 62
Joining a Meet Now Conference by Dialing......................................................................................... 62
Viewing Local Recorded Videos............................................................................................................87
Deleting Local Recorded Videos............................................................................................................87
Setting the Wallpaper for CTP20 and VCS Codec............................................................................................88
Setting the CTP20 Brightness............................................................................................................................ 88
Setting CTP20 to the Sleep Mode..................................................................................................................... 88
Configuring the Audio Settings..........................................................................................................................89
Adjusting the Volume............................................................................................................................. 89
Muting the Microphone.......................................................................................................................... 90
Configuring Video Settings................................................................................................................................ 91
Maximizing Monitor Video Display...................................................................................................... 91
Video Input Source................................................................................................................................. 91
Changing the Screen Layout.................................................................................................................. 92
Configuring Camera Settings............................................................................................................................. 96
Muting or Unmuting the Microphone.................................................................................................. 101
Using the Soundbar.......................................................................................................................................... 101
Using the CPW90-BT Bluetooth Wireless Microphones with VCS................................................................101
Viewing the Information of CPW90-BT Bluetooth Wireless Microphones by Remote Control..........102
Viewing the Information of CPW90-BT Bluetooth Wireless Microphones by CTP20....................... 102
Using the CPN10 PSTN Box...........................................................................................................................102
Using the VCC22 Video Conferencing Cameras.............................................................................................102
Layouts of Multiple Monitors.............................................................................................................. 104
Resetting the Camera............................................................................................................................104
About This Guide
Thank you for choosing the Yealink Full HD video conferencing system.
It supports 1080P full HD video conferencing and includes outstanding features such as good compatibility, easy
deployment and intelligent network adaptability. With the video conferencing system, the enterprises can solve the
video conferencing dilemma they face, and the users can experience high-quality video conferences, as well as rich
and reliable data-cooperation.
This guide is applicable to the following Yealink devices:
•VC880 video conferencing system: suitable for large meeting rooms.
•PVT980 video conferencing system: suitable for meeting control rooms or lecture halls with cabinet.
•VC800 video conferencing system and VC500 (Pro)/PVT950 video conferencing endpoint: suitable for medium
meeting room.
•VC200 video conferencing endpoint: suitable for huddle rooms.
This guide can help you to quickly use VP59. Before you set up and use the phone, check with your system
administrator that the IP network is ready for phone configuration and read the Quick Start Guide in the product
package.
| About This Guide | 7
•
In This Guide
•
Related Documents
In This Guide
This guide contains the following chapters:
•
Chapter 1 About This Guide
•
Chapter 2 Getting Started
•
Chapter 3 Managing the Directory
•
Chapter 4 Managing the Call History
•
Chapter 5 Operating Calls
•
Chapter 6 Managing the Local Video Conference
•
Chapter 7 Using the Yealink VC Cloud Management Service Platform
•
Chapter 8 Using Yealink Meeting Server
•
Chapter 9 Using the Third-Party Video Conference Platforms
•
Chapter 10 Using Basic Features
•
Chapter 11 Settings
•
Chapter 12 Accessories with Your System
Related Documents
The following table lists the documents available for the video conferencing system.
| About This Guide | 8
NameContentsWhere to
find
Yealink VC880 Full HD Video Conferencing
System Quick Start Guide
Yealink VC800 Full HD Video Conferencing
System Quick Start Guide
Yealink VC500 Full HD Video Conferencing
Endpoint Quick Start Guide
Yealink VC200 Video Conferencing Endpoint
Quick Start Guide
Yealink PVT980 Full HD Video Conferencing
System Quick Start Guide
Yealink PVT950 Full HD Video Conferencing
System Quick Start Guide
Yealink VCR11 Remote Control Quick Reference
Guide
Yealink VCC22 Video Conferencing Camera Quick
Start Guide
Yealink PSTN Box CPN10 Quick Start GuideConnect the video
System installation and
network configuration
Use VCR11 Remote
Control
Install VCC22 Video
Conferencing Camera
conference system to
PSTN
On the
website
/in the
package
On the
website
On the
website
On the
website
/in the
package
Language
English/
Chinese
English/
Chinese
English/
Chinese
English/
Chinese
Yealink CPW90-BT Bluetooth Wireless
Microphones Quick Start Guide
Yealink Wi-Fi USB Dongle WF50 User GuideConnect to Wi-Fi and
Yealink WPP20 Wireless Presentation Pod Quick
Start Guide
Yealink CP960 HD IP Conference Phone Quick
Reference Guide
Yealink WPP20 Wireless Presentation Pod User
Guide
Connect CPW90-BT
Bluetooth wireless
microphones to video
conferencing system
providing wireless AP
Connect WPP20 wireless
presentation pod to VCS
Use CP960 Conference
Phone
Use WPP20 wireless
presentation pod to share
content
Panel to VCS
On the
website
/in the
package
On the
website
On the
website
/in the
package
On the
website
On the
website
On the
website
English/
Chinese
English/
Chinese
English/
Chinese
English/
Chinese
English/
Chinese
English/
Chinese
| Getting Started | 9
NameContentsWhere to
Yealink VCM34 Quick Start GuideConnect VCM34 to VCSOn the
Note: You can download the latest documents online: http://support.yealink.com/documentFront/
forwardToDocumentFrontDisplayPage.
Getting Started
This chapter introduces the basic operation of VCS.
•
Hardware of VCR11 Remote Control
•
Hardware of CP960 Conference Phone
•
Running the Setup Wizard
•
Powering on the System
•
Powering off the System
•
Putting the System to Sleep
•
Waking up the System
•
Screens and Icons
•
Multipoint Licenses
find
website
Language
English/
Chinese
Hardware of VCR11 Remote Control
The following introduces the keys of the VCR11 remote control and how to enter characters using your remote
control.
•
Introduction of VCR11 Remote Control
•
Entering Characters by VCR11 Remote Control
Introduction of VCR11 Remote Control
The features of the keys on the remote control are described as below:
| Getting Started | 10
No.NameDescription
1Power Key
2Video
Recording
Key
3Layout KeyAdjust the layout during a video call.
4Custom Key
5Volume+ KeyTurn up the speaker volume.
6Volume- KeyTurn down the speaker volume.
7Zoom in key
•Power on or power off the system.
•Put the system to sleep or wake up the system.
Start or stop recording the video and audio.
Customize the key function.
The system administrator can customize the key as the Presentation key (default),
the Input key, the ScreenShot key, Mute Speaker key, or Preset key.
•Increase the focal length of the camera.
•Zoom the captured image in.
•Turn the page up.
No.NameDescription
| Getting Started | 11
8Zoom out key
9OK keyGo the sub-menu, confirm the action or select one item.
10Navigation
Key
11Mute KeyMute or unmute the microphone.
12Home key
13Back keyReturn to the previous menu.
14Off-hook Key Enter the pre-dialing screen, the dialing screen or the answering screen.
15Delete Key
16On-hook Key
•Decrease the focal length of the camera.
•Zoom the captured image out.
•Turn the page down.
•Navigate through menu items.
•Pan and tilt the camera to adjust the angle.
•Return to the idle screen when the system is not in a call.
•Open Talk Menu during a call.
•Delete one character at a time.
•Long press to delete all characters in the input field.
•If the system is connected to a USB flash drive, you can long press it for 2
seconds it to start capturing packets and long press it for 2 seconds again to stop
capturing packets.
•End a call or exit a conference call.
•Return to the idle screen.
17Keypad
18Character Key Enter the special characters: .@*.
19Pound keyEnter the pound key (#).
Note: The infrared sensor locates within the LED indicator of camera. Aim the remote control at the infrared
sensor to operate the camera.
•Enter digits.
•Go to the Dial page.
Entering Characters by VCR11 Remote Control
You can use onscreen keyboard on the monitor or use keypad on the remote control to enter characters.
•
Enter Characters by Dial Pad
•
Using the Onscreen Keyboard
Enter Characters by Dial Pad
The keypad of your remote control only provides digit keys and #.@* keys.
Procedure
Press the keypad on the remote control to enter characters.
| Getting Started | 12
Using the Onscreen Keyboard
You need to be familiar with the onscreen keyboard before using it. The following takes the English input method as
an example, introducing the function of the keys:
About this task
No.NameDescription
126 English LettersEnter the letter.
2Switch to the uppercase input mode.
3Switch to the numeric & symbolic input mode.
4If your system administrator enables Russian, you can select this key to
switch between English and Russian input methods.
5Space KeyEnter a space.
6CursorPosition a cursor.
7Hide the onscreen keyboard.
8Special Characters Enter the corresponding special character.
9Delete Key
Procedure
1.
In the field you want to edit, select to open the onscreen keyboard.
2.
Select the corresponding characters and press OK key.
• Delete one character at a time.
• Long press to delete two or more characters.
Hardware of CP960 Conference Phone
The following introduces the hardware of CP960 and how to enter characters by your CP960.
•
Introduction of CP960 Conference Phone
•
Entering Characters by CP960
Introduction of CP960 Conference Phone
CP960 Conference Phone Supports 360-degree audio pickup at a radius of up to 6 meters. It can work as an audio
device for the system. You can also place calls, answer calls or view directory and history on CP960.
Support 360-degree audio pickup at a radius of up to 6 meters.
•Indicate the status of the phone and the call.
•Toggle mute feature.
5 inches (720 x 1280) capacitive (5 point) touch screen with two idle screens.
Tap to select items and navigate menus.
Display the information about the call, the message, the time, the date and
other relevant data:
•Call information: the caller ID and the call duration
•
Icons (for example, )
•The prompts of the missed calls
•Prompts (for example, “Delete selected item?”)
•Time and Date
Adjust the volume of the speaker, ringer or media.
7Wired Mic PortsConnect CPE90 to your phone (optional).
8Internet
9Security SlotAllow you to connect a universal security cable to your phone so you can fix
•Connect to the VC Hub/Phone port on the video conferencing system.
•Connect to the Audio port on the VCH50 video conferencing hub.
your phone on the table.
No.NameDescription
| Getting Started | 14
103.5mm Audio-out
Port
11Micro USB PortThis port is unavailable when CP960 works with the video conferencing
12USBInsert a USB flash drive to a USB port for storing screenshots, recording
This port is unavailable when CP960 works with the video conferencing
system.
system.
videos or captured packets (optional).
Entering Characters by CP960
You can use the onscreen keyboard on the touch screen or use the onscreen dial pad on the dialing screen to enter
characters.
•
Entering Characters by Onscreen Keyboard
•
Performing Other Operations by the Onscreen Keyboard
•
Enter Characters by Dial Pad
Entering Characters by Onscreen Keyboard
You need to be familiar with the onscreen keyboard before using it. CP960 provides English (US) and Google Pinyin
input methods.
Android Keyboard (AOSP) – English (US) Input Method
NumberKey ToneDescription
126 English Letters
2Delete Key
3This key is flexible to
identify the context
sensitive features.
4Two Special Characters
Next KeyTap to go to the next field.
Send KeyTap to dial out the number.
SearchSearching for Contacts.
•Enter the letter.
•Long tap a character, and then slide to
choose an item.
•Tap to delete the entered characters one by
one.
•Long tap to delete two or more characters.
•Enter the corresponding special character.
•Long tap the period and then select an item.
NumberKey ToneDescription
| Getting Started | 15
5Space Key
6Switch to the numeric & symbolic input mode.
7Switch to the uppercase input mode.
Google Pinyin Input Method
You can long tap the space key to change the input method to Google Pinyin, then you can enter Chinese.
•Enter a space.
•Long tap the space to change the input
method.
Tap the key in the left corner to change the input method to Android Keyboard (AOSP).
Performing Other Operations by the Onscreen Keyboard
About this task
OperationProcedure
Position the cursor. Tap the desired position on the touch screen.
Select a desired
character.
1.
Long tap the character.
2.
Do one of the following:
•
Tap on the top of the touch screen to select all characters.
•
Drag / to select parts of the characters.
OperationProcedure
| Getting Started | 16
Cut/Copy
characters.
Delete more
characters at a
time.
Replace characters.
Enter Characters by Dial Pad
On the Dial page, you can enter the desired number. The dial pad only provides digit keys and #.@* key.
1.
Select characters.
2.
Tap CUT/POTY or tap / on the status bar.
3.
Long tap the desired field.
4.
Tap PASTE.
Do one of the following:
•
Long tap the entered character(s), drag / to select the desired characters, and then
tap .
•
Drag / to select the desired characters, and then tap .
•
Long press .
1.
Drag the cursor to select the desired character.
2.
Enter the desired character.
Running the Setup Wizard
The setup wizard appears automatically at the first startup or when the system is reset to factory. You can configure
the initial settings, for example the language, the network, and the account, for the device by your remote control.
Note: You can also tap Exit Boot Wizard on your CP960 conference phone to skip the setup wizard.
Powering on the System
Your system starts up automatically after you connect an electrical supply. If you power off the system using the
remote control, do the following to power it on.
Procedure
On your remote control, long press the Power Key for 3 seconds.
Your system is powered on successfully, and the LED indicator glows green.
Related tasks
Powering off the System
Powering off the System
Procedure
1.
On your remote control, long press the Power Key for 3 seconds.
2.
Select Shut down.
The system shuts down immediately, and the LED on the system goes out.
Putting the System to Sleep
You can put the system to sleep immediately if you do not use it temporarily.
Procedure
| Getting Started | 17
1.
On your remote control, long press the Power Key for 3 seconds.
2.
Select Sleep.
The system goes to sleep immediately, and the LED on the system or the camera glows red.
Waking up the System
Procedure
Do one of the following:
•On your remote control, press any button.
•On your CP960, tap the touch screen or any key.
Screens and Icons
Before you use the system, you need familiarize yourself with the screen layouts and icons.
•
Idle Screen
•
CP960 Control Center/Notification Center
•
Icon Introduction
Idle Screen
•
The Home Page
•
Idle Screen of CP960
The Home Page
If the system has a YMS account logged in, the monitor idle screen is shown as below:
| Getting Started | 18
NameDescription
Time and DateThe time and date are displayed on the left side of the status bar.
Site NameThe site name of the system.
Status IconThe status icons are displayed on the center of the status bar.
IP Address
Register
Account
DialGo to the Dial page.
Meet NowWhen you register a Yealink Cloud account or a YMS account, you can initiate a Meet
MoreConfigure the video conferencing system.
Video ImageDisplay the local video image, the local PC content or the image of Whiteboard
•LAN: X.X.X.X: indicates the system has obtained an IP address.
•Network disconnected: indicates the system does not connect to a network cable, and
you need check the network cable.
•255.255.255.255: indicates the system fails to obtain an IP address. Check the
connection between the system and the DHCP server, or configure a static IP address
for the system.
Generally, your system administrator will pre-configure the related account information for
the phone. If not, contact your system administrator.
Now conference.
collaboration.
ScheduleWhen you register a Yealink Cloud account or a YMS account, you can view the
conference schedule.
Idle Screen of CP960
If the phone has a Yealink Cloud account or a YMS account logged in, the idle screen is shown as below.
| Getting Started | 19
NumberNameDescription
1Status BarDisplay the status icons of the phone and the time.
2Digital Clock
Widget
3ScheduleWhen you register a Yealink Cloud account or a YMS account, you can view
4ApplicationsUse the corresponding feature.
5Screen Indicator Indicates the current screen. You can swipe to left or right to view more
Display the time and date.
the conference schedule.
screens.
CP960 Control Center/Notification Center
The control center or notification center of CP960 allows you to quickly enable/disable the related feature or view the
latest notifications.
•
Going to the Control Center/Notification Center
•
Exiting Control Center/Notification Center
Going to the Control Center/Notification Center
Procedure
On your CP960, swipe down from the top to go to the control center/notification center:
| Getting Started | 20
No.NameDescription
1Time and DateDisplay the time and date.
2Control CenterAdjust the screen brightness or configure the related features.
3Notification
Center
Exiting Control Center/Notification Center
Procedure
On your CP960, do one of the following:
•Swipe up from the bottom of the screen.
•Tap the Home touch key.
Icon Introduction
Display the notifications, for example the reminder of the ongoing
conference.
•
Icons on the Monitor
•
Icons on CP960 Conference phone
Icons on the Monitor
The icons displayed in the status bar of the monitor are introduced as below:
IconDescription
Network is available
CP960 is not connected
The local camera is disabled (it is only applicable to VC880/VC800/VC500/PVT980/PVT950)
Wi-Fi mode is enabled, but is not connect the wireless network
Wi-Fi mode is enabled, and is connected the wireless network
| Getting Started | 21
Wireless hotspot is enabled, but no device is connected to it
Wireless hotspot is on, and some devices are connected to it
A SIP account is registered
An H.323 account is registered
A Yealink Cloud account/YMS account is registered
A PSTN account is registered
Log into StarLeaf/Zoom/Pexip/BlueJeans/EasyMeet/Videxio platform
VCH50 video conferencing hub is connected to the device
Auto answer
Missed calls (it is displayed in the status bar of the device)
The volume is 0
DND (do not disturb) is enabled
IconDescription
Dual-screen mode(it is only applicable to VC880/VC800/VC500/PVT980/PVT950, HDMI 1
and HDMI 2 ports of the system are connected to display devices)
Wired sharing (when a PC is connected to the VCH50 video conferencing hub)
Wireless sharing (share PC content via WPP20 wireless presentation pod)
A USB flash drive is inserted
VPN is enabled
BT42 dongle is connected, but the CPW90-BT Bluetooth wireless microphones are
unregistered.
BT42 dongle is connected, and the CPW90-BT Bluetooth wireless microphones are registered.
| Getting Started | 22
CTP20 is connected to the device (the number of connected CTP20 is displayed in the buttonright corner)
VCM34 is connected to the device (the number of connected VCM34 is displayed in the buttonright corner)
The phone is muted in a call.
Call encryption
Call is on hold
The camera is being controlled
The image displayed on the second monitor
Records the video and the audio to your system memory (only applicable to VC200)
Records the video and the audio to your PC by Yealink Wireless Presentation Pod
Records the video and the audio to the USB flash drive
Dialed calls (H.323 account/SIP account/IP Call)
Dialed calls (Cloud platform)
IconDescription
Received calls (H.323 account/SIP account/IP Call)
Received calls (Cloud platform)
Missed calls (H.323 account/SIP account/IP Call)
Missed calls (Cloud platform)
Local directory
The conference contact (it is only applicable to the PVT980/PVT950 video conference system
and VC880/VC800 that has a multipoint license).
Yealink Cloud contacts or YMS contacts
| Getting Started | 23
Virtual Meeting Room (VMR)
Third-party devices
Room system
Place video calls
Place voice calls
Icons on CP960 Conference phone
IconDescription
Auto answer
Missed calls (it is displayed in the status bar of the device)
DND (Do Not Disturb) is enabled
Call mute
Call encryption
IconDescription
The volume is 0
Local directory
Conference directory (it is only applicable to PVT980/PVT950 and the VC880/VC800 that
has an imported multipoint license)
Yealink Cloud contacts or YMS contacts
Virtual Meeting Room (VMR)
Third-party devices
Room system
| Getting Started | 24
Dialed calls (H.323 account/SIP account/IP Call)
Dialed calls (Cloud platform)
Received calls (H.323 account/SIP account/IP Call)
Received calls (Cloud platform)
Missed calls (H.323 account/SIP account/IP Call)
Missed calls (Cloud platform)
Multipoint Licenses
Only VC880/VC800/PVT980/PVT950 supports multipoint licenses. The PVT980 has a built-in 8-way multipoint
license and PVT950 has a built-in 4-way multipoint license. Only after importing multipoint license can VC880/
VC800 be used to initiate multi-party video conferences.
VC880/VC800/PVT950 with an 8way multipoint license
VC880/VC800/PVT980/PVT950
with a 16-way multipoint license
VC880/VC800/PVT980/PVT950
with a 24-way multipoint license
8 video calls with a presentation
and 5 voice calls (a conference
organizer and 13 participants).
4 video calls with a presentation
and 5 voice calls (a conference
organizer and 9 participants).
24 video calls with a presentation
(a conference moderator and 24
participants)
8 video calls with a presentation
and 5 voice calls (a conference
moderator and 13 participants).
16-way video call with a
presentation and 5-way call (a
conference moderator and 21
participants).
24 video calls with a presentation
(a conference moderator and 24
participants)
Multipoint video conferences are
supported.
Multipoint video conferences are
supported.
Period of validity: 15-day free
trial.
VC880/VC800 models can use this
trial multipoint license. You can
download it from Yealink website.
Period of validity: eternal.
One worldwide unique license for
every VC880/VC800/PVT980/
PVT950 and the license cannot
be used by other devices. You can
purchase the license from Yealink
resellers by providing the MAC
address of your VC880/VC800/
PVT980/PVT950.
Managing the Directory
Your system supports several types of directories.
•
Local Contacts and Conference Contacts
•
Yealink Cloud Contacts
•
Enterprise Directory
•
Searching for Contacts
Local Contacts and Conference Contacts
Local directory includes local contacts and conference contacts. The conference contact is only applicable to the
VC880/VC800/ PVT980/PVT950 video conference system with a multipoint license.
•
Adding a Local Contact
•
Adding Conference Contacts
•
Editing Contacts
•
Deleting Contacts
Adding a Local Contact
You can add 500 local contacts to your system at most.
•
Adding a Local Contact by Remote Control
Adding a Local Contact by Remote Control
Procedure
1.
On your remote control, go to Dial > Directory.
2.
Select Local from the drop-down menu.
3.
Select New Contact.
4.
Enter the contact name in the Name field.
5.
Enter the contact number or IP address in the Number field.
6.
Select Add New Number to add more numbers.
You can repeat step 6 to add up to 3 numbers to a local contact.
7.
Select the desired bandwidth from the drop-down menu of Bandwidth.
| Managing the Directory | 26
The default bandwidth is Auto, which means the system will automatically select the appropriate bandwidth
during a call.
8.
Save the change.
Adding Conference Contacts
You can add up to 100 conference contacts to the system with a multiple license. A conference contact consists of
several local contacts, and you can quickly initiate a conference by calling a conference contact.
Note: The number of local contacts that you add to a conference contact depends on the imported multipoint
license. For example, if your system administrator imports a 24-way license to your system, up to 24 local
contacts can be added to a conference contact.
•
Adding a Conference Contact by Remote control
Related concepts
Multipoint Licenses
Adding a Conference Contact by Remote control
Procedure
1.
On your remote control, go to Dial > Directory.
2.
Select Conference Contacts from the drop-down menu.
3.
Select New Conference.
4.
Enter the group name in the Name field.
All the local contacts are displayed below the search box.
5.
Select the desired local contacts and add them to the conference contact.
Enter any character of the number, the IP address, the URL of the local contact in the Search field, and select the
desired local contacts from the search result.
All the selected contacts are displayed on the right side of the screen.
6.
Save the change.
Editing Contacts
You can change or add more information to your local contacts and conference contacts.
•
Editing Contacts by Remote Control
•
Editing Contacts by CP960
Editing Contacts by Remote Control
Procedure
1.
On your remote control, go to Dial > Directory.
| Managing the Directory | 27
2.
Select Local or Conference Contacts from the drop-down menu.
3.
Select the desired contact and then press the right key.
4.
Select Edit.
5.
Edit the contact information.
6.
Save the change.
Editing Contacts by CP960
Procedure
1.
On your CP960, tap Directory.
2.
Select Local or Conference Contacts from the drop-down menu.
3.
Tap beside the desired contact.
4.
Edit the corresponding information.
5.
Save the change.
Deleting Contacts
You can delete the local contact or the conference contact. After deleting a local contact, the contact no longer exists
in the local contact, and deleting the conference contact does not delete the corresponding conference contact member
from the local contact.
•
Deleting Contacts by Remote Control
•
Deleting Contacts by CP960
Deleting Contacts by Remote Control
Procedure
1.
On your remote control, go to Dial > Directory.
2.
Select Local or Conference Contacts from the drop-down menu.
3.
Select the desired contact or conference contacts and then press the right key.
4.
Select Delete.
The monitor prompts whether or not you are sure to delete.
5.
Confirm the action.
Deleting Contacts by CP960
Procedure
| Managing the Directory | 28
1.
On your CP960, tap Directory.
2.
Select Local or Conference Contacts from the drop-down menu.
3.
Tap beside the desired contact.
4.
Tap Delete.
The phone prompts whether or not you are sure to delete.
5.
Confirm the action.
Yealink Cloud Contacts
The Yealink Cloud contact appears only when you register a Yealink Cloud account on your VP59. Yealink Cloud
contact is managed by the Yealink Cloud enterprise administrator. Only the Yealink Cloud enterprise administrator
can add, edit and delete Yealink Cloud contacts on the Yealink VC Cloud Management Service platform. On your
system, you can only search for and place calls to the Yealink Cloud contacts. For more information about Yealink
VC Cloud Management Service platform, refer to Yealink VC Cloud Management Service Administrator Guide.
There are four types of Yealink Cloud contacts:
•Staff: the users who have Yealink Cloud accounts. The Yealink Cloud enterprise administrator can create
departments for staffs.
•Room System: the devices with Yealink Cloud accounts in the video meeting room.
•Virtual Meeting Room: it exists permanently. The enterprise administrator can determine whether to synchronize
the VMR to your system or not.
•External Contacts: other users added by the Yealink Cloud enterprise administrator.
Related information
Using the Yealink VC Cloud Management Service Platform
| Managing the Directory | 29
Enterprise Directory
The enterprise directory appears only when you register a YMS account in your VP59. The enterprise directory
includes all YMS contacts which are created and managed by your enterprise administrator. Note that only the
enterprise administrator can add, edit and delete YMS contacts on the Yealink Meeting Server. Enterprise directory is
not available on the VC200 Custom Edition for Yealink Cloud.
On your system, you can only search for and place calls to the YMS contacts.
There are four types of YMS contact:
•User: the users that have YMS accounts. The enterprise administrator can create departments for users.
•Room system: the devices registered with YMS accounts in the video meeting room.
•Third party device: The devices without YMS accounts.
•Virtual Meeting Room: it exists permanently. The enterprise administrator can determine whether to synchronize
the VMR to your system or not.
Related tasks
Using Yealink Meeting Server
Searching for Contacts
You can search for the contacts in the directory.
•
Searching for Contacts by Remote Control
•
Searching for Contacts by CP960
Searching for Contacts by Remote Control
Procedure
1.
On your remote control, go to Dial > Directory.
2.
Enter a few or all characters of the contact name or numbers in the Search field.
The search result is displayed on the screen.
Searching for Contacts by CP960
Procedure
1.
On your CP960, tap Directory.
2.
Tap .
3.
Enter a few or all characters of the contact name or numbers.
The search result appears on the touch screen.
Managing the Call History
The call history contains all calls, missed calls, placed calls and received calls.
•
Viewing the Call History
•
Adding a History Record to the Local Directory
•
Deleting History Records
Viewing the Call History
You can view up to 100 pieces of the call history.
•
Viewing the Call History by Remote Control
•
Viewing the Call History by CP960
Viewing the Call History by Remote Control
| Managing the Call History | 30
Procedure
1.
On your remote control, go to Dial > History.
2.
Select the desired list from the All Calls drop-down menu.
Viewing the Call History by CP960
Procedure
1.
On your CP960, tap History.
2.
Tap the All Calls field, and select the desired item from the drop-down menu.
3.
Tap beside the desired record.
Adding a History Record to the Local Directory
•
Adding a History Record to the Local Directory by Remote control
•
Adding a History Record to the Local Directory by CP960
Adding a History Record to the Local Directory by Remote control
Procedure
1.
On your remote control, go to Dial > History.
2.
Optional: Select the desired list from the All Calls drop-down menu.
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