Yealink Full HD Video Conferencing System User Manual

| Contents | ii

About This Guide........................................................................................	7
Related Documents.............................................................................................................................	7
Getting Started.............................................................................................	8
Hardware of VCR11 Remote Control.................................................................................................	8
Introduction of VCR11 Remote Control...................................................................................	9
Entering Characters by Remote Control................................................................................	10
CTP20 Touch Panel..........................................................................................................................	12
Using Onscreen Keyboard of CTP20.....................................................................................	12
CP960 Conference Phone................................................................................................................	13
Introduction of CP960 Conference Phone.............................................................................	13
Entering Characters by CP960...............................................................................................	14
Familiarizing with the Idle Screen.....................................................................................................	17
Idle Screen..............................................................................................................................	17
Idle Screen of CTP20.............................................................................................................	18
Idle Screen of CP960.............................................................................................................	20
CP960 Control Center/Notification Center.............................................................................	20
Familiarizing with Icons.....................................................................................................................	21
Icons on the Monitor/CTP20..................................................................................................	21
Icons on CP960......................................................................................................................	24
Running the Setup Wizard................................................................................................................	25
Powering on the System...................................................................................................................	25
Powering off the System...................................................................................................................	25
Putting the System to Sleep.............................................................................................................	26
Waking up the System......................................................................................................................	26
Calling.........................................................................................................	26
Placing a Call by Entering a Number...............................................................................................	26
Dialing the Number by Remote Control.................................................................................	27
Dialing the Number by CP960...............................................................................................	27
Dialing the Number by CTP20...............................................................................................	27
Editing Numbers Before Calling........................................................................................................	27
Editing Numbers Before Calling by CP960............................................................................	28
Placing Calls to Contacts..................................................................................................................	28
Placing Calls to Contacts by Remote Control........................................................................	28
Placing Calls to Contacts by CP960......................................................................................	28
Placing Calls to Contacts by CTP20......................................................................................	28
Placing Calls from Call History.........................................................................................................	29
Placing a Call from the Call History by Remote Control........................................................	29
Placing a Call from the Call History by CP960......................................................................	29
Placing a Call from the Call History by CTP20......................................................................	29
Answering Calls.................................................................................................................................	29
Manually Answering Calls......................................................................................................	30
Answering a Call Automatically When not in a Call...............................................................	30
Answering Multiple Calls Automatically..................................................................................	30
Muting Automatically Answered Calls....................................................................................	31
DND (Do Not Disturb).......................................................................................................................	31

	\| Contents \| iii
Enabling DND When Not in a Call by Remote Control..........................................................	32
Enabling DND When Not in a Call by CP960........................................................................	32
Enabling DND When Not in a Call by CTP20........................................................................	32
Enabling DND in a Call by Remote Control...........................................................................	32
Enabling DND in a Call by CP960.........................................................................................	32
Enabling DND in a Call by CTP20.........................................................................................	33
Rejecting Incoming Calls...................................................................................................................	33
Ending Calls......................................................................................................................................	33
Local Video Conference (Built-in MCU)..................................................	33
Initiating a Local Video Conference..................................................................................................	34
Initiating a Conference by Dialing a Group............................................................................	34
Initiating a Conference by Inviting Contacts...........................................................................	35
Controlling the Local Video Conference...........................................................................................	36
Muting/Unmuting a Conference Participant by CP960...........................................................	36
Muting/Unmuting a Participant by CP960..............................................................................	36
Turning off the Local Camera.................................................................................................	36
Controlling Participants Cameras by CTP20..........................................................................	37
Removing Conference Participants........................................................................................	37
Ending the Local Video Conference.......................................................................................	38
Switching Platform Quickly by CTP20.....................................................	39
Using the Yealink VC Cloud Management Service Platform.................	39
Initiating Meet Now Conferences......................................................................................................	40
Viewing Scheduled Conferences.......................................................................................................	40
Joining Scheduled Conferences........................................................................................................	40
Joining a Scheduled Conference from the Conference Reminder.........................................	41
Joining a Scheduled Conference from the Conference Schedule..........................................	41
Joining a Scheduled Conference from the Notification Center..............................................	41
Going to Virtual Meeting Room........................................................................................................	41
Joining a VMR by Remote Control........................................................................................	42
Joining a VMR by CP960.......................................................................................................	42
Joining a VMR by CTP20......................................................................................................	42
Joining Conferences by Dialing the Conference ID..........................................................................	42
Using CTP20 to Dial the Conference ID................................................................................	42
Using the Remote Control to Dial the Conference ID............................................................	43
Conference Control of Yealink Cloud Video Conferences.................................................................	43
Inviting Participants.................................................................................................................	44
Removing Participants............................................................................................................	45
Locking/Unlocking the Conference by CTP20........................................................................	46
Allowing/Rejecting Participants to Join the Conference by CTP20........................................	46
Switching Roles between Moderator and Guest....................................................................	47
Switching Free Speak and Raise Hand Mode by CTP20......................................................	47
Applying for Speaking.............................................................................................................	47
Managing the Speaking Application.......................................................................................	47
Blocking/Unblocking Audio by CTP20....................................................................................	48
Muting/Unmuting All Participants............................................................................................	48
Muting/Unmuting a Participant...............................................................................................	48
Controlling Participants Cameras by CTP20..........................................................................	49
Enabling/Disabling Participant Cameras by CTP20...............................................................	49
Setting/Cancelling the Spotlight Video...................................................................................	49
Changing the Meeting Layout................................................................................................	50

	\| Contents \| iv
Viewing the Message List......................................................................................................	50
Leaving the Conference.........................................................................................................	51
Ending the Conference...........................................................................................................	51
Group Chat and Private Chat in the Conference..............................................................................	52
Creating a Group Chat by CTP20..........................................................................................	52
Creating a Private Chat by CTP20........................................................................................	52
Enabling/Disabling Message Preview During a Conference by CTP20..................................	52
Using Yealink Meeting Server..................................................................	53
Initiating Meet Now Conferences......................................................................................................	54
Joining Scheduled Conferences........................................................................................................	54
Joining a Scheduled Conference from the Conference Reminder.........................................	54
Joining a Scheduled Conference from the Conference Schedule..........................................	55
Joining a Scheduled Conference from the Notification Center..............................................	55
Joining the VMR................................................................................................................................	55
Joining a VMR by Remote Control........................................................................................	55
Joining a VMR by CP960.......................................................................................................	56
Joining a VMR by CTP20......................................................................................................	56
Joining Conferences by Dialing the Conference ID..........................................................................	56
Using CTP20 to Dial the Conference ID................................................................................	56
Watching the Live Broadcast by Scanning the Code........................................................................	57
Viewing Scheduled Conferences.......................................................................................................	57
Conference Control of YMS Video Conferences..............................................................................	57
Inviting Participants.................................................................................................................	59
Removing Participants............................................................................................................	59
Locking/Unlocking the Conference by CTP20........................................................................	60
Allowing/Rejecting Participants to Join the Conference by CTP20........................................	60
Appointing a Lecturer.............................................................................................................	61
Switching Roles between Moderator and Guest....................................................................	61
Applying for Speaking.............................................................................................................	61
Managing the Speaking Application.......................................................................................	62
Blocking/Unblocking Audio by CTP20....................................................................................	62
Muting/Unmuting All Participants............................................................................................	62
Muting/Unmuting a Participant...............................................................................................	63
Enabling or Disabling Participant Cameras by CTP20...........................................................	63
Controlling Participants Cameras by CTP20..........................................................................	63
Changing the Meeting Layout................................................................................................	64
View the message list............................................................................................................	64
Leaving the Conference.........................................................................................................	65
Ending Conferences...............................................................................................................	65
Using the Third-Party Video Conference Platforms...............................	66
Content Sharing.........................................................................................	66
Sharing Content with VCH50/VCH51 Video Conferencing Hub.......................................................	67
Sharing Content When not in a Call......................................................................................	67
Stopping Sharing Content When not in a Call.......................................................................	68
Sharing Content in a Call.......................................................................................................	68
Stopping Sharing Content in a Call.......................................................................................	68
Using WPP20 Wireless Presentation Pod........................................................................................	69
Sharing Content via WPP20..................................................................................................	69
Switching the Shared Content via WPP20.............................................................................	69
Stopping Sharing Content via WPP20...................................................................................	70

	\| Contents \| v
Sharing Content via Apple Device....................................................................................................	70
Sharing Content via Apple Device.........................................................................................	70
Stopping Sharing Content via Apple Device..........................................................................	71
Controlling the Shared Content by CTP20.......................................................................................	72
Introduction of CTP20 Note Toolbar.......................................................................................	73
Presenting by CTP20.............................................................................................................	74
Making Notes on the Content by CTP20...............................................................................	74
Controlling the PC Content by CTP20...................................................................................	74
Switching to Local Sharing by CTP20...................................................................................	74
Stopping Presentation by CTP20...........................................................................................	74
Using the Whiteboard Feature.................................................................	75
Introduction of the Whiteboard Toolbar.............................................................................................	75
Initiating the Whiteboard....................................................................................................................	77
Importing an Existing Whiteboard during a Call...............................................................................	77
Saving/Sharing Whiteboard Source Files.........................................................................................	77
Setting/Canceling as the Whiteboard Collaboration Speaker...........................................................	78
Stopping the Whiteboard Follow.......................................................................................................	79
Using Multiple CTP20s for Collaboration................................................	79
Using WPP20 Wireless Presentation Pod...............................................	79
Introduction of the WPP20 Whiteboard Note Toolbar.......................................................................	80
Introduction of WPP20 Note Toolbar................................................................................................	80
Receiving Shared Whiteboard or Content........................................................................................	81
Initiating Whiteboard Sharing on WPP20.........................................................................................	81
Saving the Content or Whiteboard Picture Locally via WPP20........................................................	82
Saving/Sharing Whiteboard Source Files via WPP20......................................................................	82
Importing the Whiteboard Source File via WPP20...........................................................................	83
Importing an Existing Whiteboard during a Call via WPP20............................................................	83
Configuring Camera Settings...................................................................	83
Control a camera...............................................................................................................................	83
Adjusting Cameras When not in a Call by Remote Control...................................................	84
Adjusting Cameras When not in a Call by CP960.................................................................	84
Adjusting Cameras in a Call by Remote Control...................................................................	84
Controlling Cameras by CP960 during a Call........................................................................	84
Adjusting Cameras by CTP20................................................................................................	84
Camera Presets.................................................................................................................................	85
Storing a Camera Preset........................................................................................................	85
Adjusting the Local Camera to a Preset................................................................................	85
Updating the Stored Preset....................................................................................................	86
Editing the Stored Preset.......................................................................................................	86
Deleting the Stored Preset.....................................................................................................	86
Allowing the Remote System to Control Your Camera.....................................................................	86
Enabling Far Control Near Camera by Remote Control.........................................................	87
Enabling Far Control Near Camera by CTP20.......................................................................	87
Local Screen Layout.................................................................................	87

Available Screen Layouts..................................................................................................................	87
Single Screen Layouts......................................................................................................................	88

Dual Screen Layout...........................................................................................................................	89
Layouts of Multiple Display Devices..................................................................................................	90
Local Camera Layout........................................................................................................................	90
Changing the Camera Layout by CP960...............................................................................	91
Changing the Camera Layout by CTP20...............................................................................	91
Changing the Local Screen Layout...................................................................................................	91
Specifying Content to the Secondary Screen...................................................................................	91
Specifying Content to the Secondary Screen by Remote Control.........................................	91
Specifying Content to the Secondary Screen by CTP20.......................................................	92
Recording Videos and Taking Screenshots............................................	92
Recording Videos..............................................................................................................................	92
Recording Local Videos..........................................................................................................	92
Recording Server Videos........................................................................................................	94
Taking Screenshots...........................................................................................................................	95
Capturing Screenshots by Remote Control............................................................................	95
Capturing Screenshots by CP960..........................................................................................	95
Capturing Screenshots by CTP20..........................................................................................	96
Managing Videos and Screenshots..................................................................................................	96
Viewing Screenshots..............................................................................................................	96
Viewing Local Recorded Videos.............................................................................................	96
Copying the Screenshot from the Local Storage to the USB Flash Drive..............................	97
Copying the Video from the Local Storage to the USB Flash Drive.......................................	97
Deleting Screenshots..............................................................................................................	97
Deleting Local Recorded Videos............................................................................................	97
Basic Settings............................................................................................	97
Configuring the Audio Settings.........................................................................................................	98
Adjusting the Volume..............................................................................................................	98
Configuring Key Tone.............................................................................................................	98
Enabling Silent Mode..............................................................................................................	99
Muting the Microphone...........................................................................................................	99
Configuring Video Settings..............................................................................................................	100
Adjusting the Monitor Display Proportion.............................................................................	100
Video Input Source...............................................................................................................	100
Setting the Wallpaper for CTP20 and VCS Codec.........................................................................	101
Setting the CTP20 Brightness.........................................................................................................	101
Using CPE90 Wired Expansion Microphones.......................................	102
Placing CPE90 Wired Expansion Microphones..............................................................................	102
Muting or Unmuting the Microphone...............................................................................................	102
Using the CPW90-BT Bluetooth Wireless Microphones with VCS......	102
Muting or Unmuting the Microphone...............................................................................................	103

| About This Guide | 7

About This Guide

Thank you for choosing the Yealink Full HD video conferencing system.

It supports 1080P full HD video conferencing and includes outstanding features such as good compatibility, easy deployment and intelligent network adaptability. With the video conferencing system, the enterprises can solve the video conferencing dilemma they face, and the users can experience high-quality video conferences, as well as rich and reliable data-cooperation.

This guide is applicable to the following models:

•VC880 video conferencing system: suitable for large meeting rooms.

•PVT980 video conferencing system: suitable for meeting control rooms or lecture halls with cabinet.

•VC800 video conferencing system and VC500 (Pro)/PVT950 video conferencing endpoint: suitable for medium meeting room.

•VC200 video conferencing endpoint: suitable for huddle rooms.

This guide can help you to quickly use your video conferencing system. Before you set up and use the phone, check with your system administrator that the IP network is ready for phone configuration and read the Quick Start Guide in the product package.

•Related Documents

Getting Started

This chapter introduces the basic operation of VCS endpoints. You can use the VCR11 remote control, CTP20 touch panel, or CP960 conference phone to control the VCS endpoints.

•Hardware of VCR11 Remote Control

•CTP20 Touch Panel

•CP960 Conference Phone

•Familiarizing with the Idle Screen

•Familiarizing with Icons

•Running the Setup Wizard

•Powering on the System

•Powering off the System

•Putting the System to Sleep

•Waking up the System

Hardware of VCR11 Remote Control

You can use the following features with VCR20 remote control:

•Initiate or join a conference

•Control conferences, for example, inviting participants or ending the conference

•Control a camera

| Getting Started | 9

•Record video or audio, present content, or take screenshots

•Modify system settings

The following introduces the keys of the VCR11 remote control and how to enter characters using your remote control.

•Introduction of VCR11 Remote Control

•Entering Characters by Remote Control

Introduction of VCR11 Remote Control

The features of the keys on the remote control are described as below:

No.	Name	Description

1	Power Key	• Power on or power off the endpoint
		• Power on or power off the endpoint
		• Put the endpoint to sleep or wake up the endpoint

2	Video	Start or stop recording the video and audio.
	Recording
	Key

3	Layout Key	Adjust the layout during a video call.

4	Custom Key	Customize the key function.
		Customize the key function.
		The system administrator can customize the key as the Presentation key
		(default), the Input key, the ScreenShot key, Mute Speaker key, or Preset
		key.

| Getting Started | 10

No.	Name	Description

5	Volume+ Key	Turn up the speaker volume.

6	VolumeKey	Turn down the speaker volume.

7	Zoom in key	• Zoom the camera focal length in.
		• Zoom the camera focal length in.
		• Zoom the captured image in.
		• Turn the page up

8	Zoom out	• Zoom the camera focal length out.
	key	• Zoom the camera focal length out.
	key	• Zoom the captured image out
		• Zoom the captured image out
		• Turn the page down

9	OK key	Go the sub-menu, confirm the action or select one item.

10	Navigation	• Navigate to the desired menu item.
	Key	• Navigate to the desired menu item.
	Key	• Pan or tilt the camera to adjust the angle.
		• Pan or tilt the camera to adjust the angle.

11	Mute Key	Mute or unmute the microphone

12	Home key	• Return to the idle screen when the endpoint is not in a call.

		• Open Talk Menu during a call

13	Back key	Return to the previous menu.

14	Off-hook Key	Enter the pre-dialing screen, the dialing screen or the answering screen.

15	Delete Key	• Delete one character at a time
		• Delete one character at a time
		• Long press to delete all characters in the input field
		• If the system is connected to a USB flash drive, you can long press it
		for 2 seconds to start capturing packets and long press it for 2 seconds
		again to stop capturing packets

16	On-hook Key	• End a call or exit a conference call
		• Return to the idle screen

17	Keypad	• Enter digits
		• Enter digits
		• Go to the Dialing screen

18	Character	Enter the special characters: .@*.
	Key

19	Pound key	Enter the pound key (#).

Note: The infrared sensor locates within the LED indicator of camera. Aim the remote control at the infrared sensor to operate the camera.

Entering Characters by Remote Control

You can use onscreen keyboard on the monitor or use keypad on the remote control to enter characters.

•Entering Characters by Dial Pad

•Using the Onscreen Keyboard

| Getting Started | 11

Entering Characters by Dial Pad

The keypad of your remote control only provides digit keys and #.@* keys.

Procedure

Press the keypad on the remote control to enter characters.

Using the Onscreen Keyboard

You need to be familiar with the onscreen keyboard before using it. The following takes the English input method as an example, introducing the function of the keys:

About this task

No.	Name		Description

1	26 English Letters		Enter the letter.

2			Switch to the uppercase input mode.

3	Special characters		Enter the corresponding special character.

4	Space Key		Enter a space.

5	Cursor		Position a cursor.

6			Hide the onscreen keyboard.

7	This key	Done	Finish typing.
	is flexible
	is flexible	Next	Go to the next one.
	to identify	Next	Go to the next one.
	to identify
	the context
	sensitive
	features.

8	Numeric keypad		Enter the number.
			Enter the number.

9	4 special characters		Enter the corresponding special character. Position a cursor.
			• Delete one character at a time
			• Long press to delete multiple characters

10	Delete Key		• Delete one character at a time
			• Delete one character at a time
			• Long press to delete multiple characters

11	Clear		Clear all characters.

| Getting Started | 12

Procedure

1.In the editing field, press OK Key to open the onscreen keyboard.

2.Select the corresponding characters and press OK key.

CTP20 Touch Panel

As the controller of VCS endpoints, CTP20 touch panel can help you fully control the VCS endpoints. You can use it to place calls, initiate conferences, adjust the volume, control the camera, record videos, and so on. What’s more, CTP20 supports collaborative editing and the annotation, that is to say, participants can add notes to the presentation or to the whiteboard, which can improve the communication efficiency of the traditional video conferencing presentation.

•Using Onscreen Keyboard of CTP20

Using Onscreen Keyboard of CTP20

You need to be familiar with the onscreen keyboard before using it. CTP20 provides English (US) and Google Pinyin input methods.

Android Keyboard (AOSP) – English (US) Input Method

Number	Key		Description

1	26 English Letters		•	Enter the letter
			•	Enter the letter
			• Long tap a character, and then slide to choose
				an item

2	Delete Key		• Tap to delete the entered characters one by
			• Tap to delete the entered characters one by
				one
			• Long tap to delete two or more characters

3	This key is flexible to	Done	•	Finish typing.
	identify the context		•	Finish typing.
	identify the context
	sensitive features.	Next	• Go to the next one.
			• Go to the next one.

4	Two special characters		• Enter the corresponding special character
			• Enter the corresponding special character
			• Long tap the period and then select an item

5	Space Key		•	Enter a space
			•	Enter a space
			• Long tap the space to change the input method

6			Switch to the numeric & symbolic input mode.

7			Switch to the uppercase input mode.

| Getting Started | 13

Google Pinyin Input Method

You can long tap the space key to change the input method to Google Pinyin, then you can enter Chinese.

CP960 Conference Phone

You can use the following features with CP960:

•Initiate or join a conference

•Control a conference (for example, invite participants, change the conference layout and end the conference)

•Control a camera

•Record a conference, initiate a presentation and others

•Modify system settings

•Edit local contacts

The following introduces the hardware of CP960 and how to enter characters by your CP960.

•Introduction of CP960 Conference Phone

•Entering Characters by CP960

Introduction of CP960 Conference Phone

CP960 supports 360-degree audio pickup at a radius of up to 6 meters. It can work as an audio device for the system. You can also place calls, answer calls or view directory and history on CP960.

			\| Getting Started \| 14

No.	Name	Description

1	Three Built-in	Support 360-degree audio pickup at a radius of up to 6 meters.
	Microphones

2	Mute Touch Keys	• Indicate the status of the device and the call.
		• Indicate the status of the device and the call.
		• Toggle the mute mode.

3	Speaker	Provide hands-free (speakerphone) audio output.

4	Touch Screen	5 inches (720 x 1280) capacitive (5 point) touch screen with two idle

		screens. Tap the screen and select the desired menu.
		Display the information about the call, the message, the time, the date
		and other relevant data:
		• Call information: the caller ID and the call duration
		•	Icons (for example, )
			Icons (for example, )
		• The prompts of the missed calls
		• Prompts (for example, “Delete selected item?”)
		• Time and Date

5	Volume Touch	Adjust the volume of the speaker, ringer or media.
	Keys

6	HOME Touch Key	Return to the idle screen.

7	Wired Mic Ports	Connect CPE90 to your phone (optional).

8	Internet	• Connect to the VC Hub/Phone port on the VCS endpoint.
		• Connect to the VC Hub/Phone port on the VCS endpoint.
		• Connect to the Audio port on the VCH50 video conferencing hub.

9	Security Slot	Allow you to connect a universal security cable to your phone so you
		can fix your phone on the table.

10	3.5mm Audio-out	This port is unavailable when CP960 works with the video
	Port	conferencing system.

11	Micro USB Port	This port is unavailable when CP960 works with the video
		conferencing system.

12	USB	Insert a USB flash drive to a USB port for storing screenshots,
		recording videos or captured packets (optional).

Entering Characters by CP960

You can use the onscreen keyboard on the touch screen or use the onscreen dial pad on the dialing screen to enter characters.

•Entering Characters by Onscreen Keyboard

•Performing Other Operations by the Onscreen Keyboard

•Entering Characters by Dial Pad

Entering Characters by Onscreen Keyboard

You need to be familiar with the onscreen keyboard before using it. CP960 provides English (US) and Google Pinyin input methods.

Android Keyboard (AOSP) – English (US) Input Method

| Getting Started | 15

Number	Key		Description

1	26 English Letters		•	Enter the letter
			•	Enter the letter
			• Long tap a character, and then slide to
				choose an item

2	Delete Key		• Tap to delete the entered characters one
			• Tap to delete the entered characters one
				by one
			• Long tap to delete two or more
				characters

3	This key is flexible to	Next Key	Tap to go to the next field.
	identify the context
	identify the context	Send Key	Tap to dial out the number.
	sensitive features.	Send Key	Tap to dial out the number.
	sensitive features.
		Search	Searching for Contacts.

4	Two Special Characters		• Enter the corresponding special
			• Enter the corresponding special
				character
			• Long tap the period and then select an
				item

5	Space Key		•	Enter a space
			•	Enter a space
			• Long tap the space to change the input
				method

6			Switch to the numeric & symbolic input
			mode.

7			Switch to the uppercase input mode.

Google Pinyin Input Method

You can long tap the space key to change the input method to Google Pinyin, then you can enter Chinese.

| Getting Started | 16

Tap the key in the left corner to change the input method to Android Keyboard (AOSP).

Performing Other Operations by the Onscreen Keyboard

About this task

Operation	Procedure

Position the	Tap the desired position on the touch screen.
cursor.

Select a desired	1.	Long tap the character.
character.	2.	Do one of the following:
	2.	Do one of the following:
		•	Tap	on the top of the touch screen to select all characters
			Tap	on the top of the touch screen to select all characters
		•	Drag	/ to select parts of the characters
			Drag	/ to select parts of the characters

Cut/Copy	1.	Select characters.
characters.	2.	Tap CUT/POTY or tap /			on the status bar.
	2.	Tap CUT/POTY or tap /			on the status bar.
	3.	Long tap the desired field.
	4.	Tap PASTE.

Delete more	Do one of the following:
characters at a	Do one of the following:
characters at a	•
time.	•	Long tap the entered character(s), drag / to select the desired characters,
time.

		and then tap
	•	Drag /		to select the desired characters, and then tap
		Drag /		to select the desired characters, and then tap
	•	Long tap		.
		Long tap		.

| Getting Started | 17

Operation	Procedure

Replace	1.	Drag the cursor to select the desired character.
characters.	2.	Enter the desired character.
	2.	Enter the desired character.

Entering Characters by Dial Pad

On the Dial page, you can enter the desired number. The dial pad only provides digit keys and #.@* key.

Familiarizing with the Idle Screen

•Idle Screen

•Idle Screen of CTP20

•Idle Screen of CP960

•CP960 Control Center/Notification Center

Idle Screen

If a YMS account is registered on the VCS endpoint, the idle screen (not the touch screen) is displayed as below:

Name	Description

Status Icon	The status icons are displayed in the center of the status bar.

Time and Date	The time and date are displayed below the status bar.

Site Name	The site name of the system.

Register	Generally, your system administrator will pre-configure the related account
Account	information for the phone. If not, contact your system administrator.

New Meeting	If you register a Yealink Cloud/YMS account, you can initiate Yealink Cloud/YMS
(Dial)	conferences. If not, you can only initiate local conferences.

Join Meeting	Enter the conference ID and password to join conferences.

| Getting Started | 18

Name	Description

More	IP
	IP
	• LAN:X.X.X.X: indicates that the system has obtained an IP address.
	• Network disconnected: indicates the system does not connect to a network
		cable , and you need check the network cable.
	• 255.255.255.255: indicates the system fails to obtain an IP address. Check the
		connection between the VCS endpoint and the DHCP server, or configure a
		static IP address for the system.
		Note: If you do register a cloud account, it displays when you go to the
		More menu. If you do not register an account, it will display on the Idle
		screen)
	Configure the following features:
	•	Mute/unmute the microphone
	•	Enable/disable DND
	• Enable/disable the auto answer
	•	Camera Control
	• Go to the Setting screen to view the device information of CTP20 and the VCS
		endpoint, the network information, the related setting on the VCS endpoint, and
		diagnosis.
	• Go to File Manager to manage the screenshot and videos

Presentation	When the VCS endpoint is connected to the PC, you can use this feature to
	present the content of the PC.

Conference	When you register a Yealink Cloud account or YMS account, you can view the
Schedule	schedule and the status of the next conference.

Idle Screen of CTP20

If a YMS account is registered on the VCS endpoint, the idle screen of CTP20 is displayed as below:

Name Description

Site Name	The site name of the system.

		\| Getting Started \| 19

Name	Description

Status Icon	The status icons are displayed in the center of the status bar.

Register	Generally, your system administrator will pre-configure the related account
Account	information for the phone. If not, contact your system administrator.

Home page	• New Meeting(Dial): create a new conference.
		If you register a Yealink Cloud/YMS account, you can initiate Yealink Cloud/
		YMS conferences. If not, you can only initiate local conferences.
	• Join Meeting: enter the conference ID and password to join a conference.
	• Whiteboard: you can initiate a whiteboard collaboration in your local meeting
		room.
	• Presentation: when the VCS endpoint is connected to the PC, you can use
		this feature to present the content of the PC.
	• Conference Schedule: when you register a Yealink Cloud account or YMS
		account, you can view the schedule and the status of the next conference.

Time and Date	The time and date are displayed on the top of the screen.

Volume	Adjust the volume.
adjuster

	IP
	• LAN:X.X.X.X: indicates that the system has obtained an IP address.
	• Network disconnected: indicates the system does not connect to a network
		cable , and you need check the network cable.
	• 255.255.255.255: indicates the system fails to obtain an IP address. Check the
		connection between the VCS endpoint and the DHCP server, or configure a
		static IP address for the system.
		Note: If you do register a cloud account, it displays when you go to the
		More menu. If you do not register an account, it will display on the Idle
		screen)
	Configure the following features:
	•	Mute/unmute the microphone
	•	Enable/disable DND
	• Enable/disable the auto answer
	•	Camera Control
	• Go to the Setting screen to view the device information of CTP20 and the VCS
		endpoint, the network information, the related setting on the VCS endpoint, and
		diagnosis.
	• Go to File Manager to manage the screenshot and videos

	• Set or adjust the camera presets
	• Enable or disable the camera (this feature is available to VC800/VC880/
		PVT980)

| Getting Started | 20

Idle Screen of CP960

If the phone has a Yealink Cloud account or a YMS account logged in, the idle screen is shown as below.

Number	Name	Description

1	Status Bar	Display the status icons of the phone and the time.

2	Digital Clock	Display the time and date.
	Widget

3	Conference	When you register a Yealink Cloud account or a YMS account, you can
	Schedule	view the conference schedule.

4	Application	Use the corresponding feature.

5	Screen	Indicates the current screen. You can swipe to left or right to view more
	Indicator	screens.

CP960 Control Center/Notification Center

The control center or notification center of CP960 allows you to quickly enable/disable the related feature or view the latest notifications.

•Going to the Control Center/Notification Center

•Exiting Control Center/Notification Center

Going to the Control Center/Notification Center

Procedure

On your CP960, swipe down from the top to go to the control center/notification center:

| Getting Started | 21

No.	Name	Description

1	Time and Date	Display the time and date.

2	Control Center	Adjust the screen brightness or configure the related features.

3	Notification	Display the notifications, for example the reminder of the
	Center	ongoing conference.

Exiting Control Center/Notification Center

Procedure

On your CP960, do one of the following:

•Swipe up from the bottom of the screen.

•Tap the Home touch key.

Familiarizing with Icons

•Icons on the Monitor/CTP20

•Icons on CP960

Icons on the Monitor/CTP20

The icons displayed in the status bar of the monitor/CTP20 are introduced as below:

Icon	Description

	Network is available

| Getting Started | 22

Icon	Description

	CP960 is not connected

	The local camera is disabled (it is only applicable to VC880/
	VC800/VC500/PVT980/PVT950)

	Wi-Fi mode is enabled, but is not connect the wireless network

	Wi-Fi mode is enabled, and is connected the wireless network

	Wireless hotspot is enabled, but no device is connected to it

	Wireless hotspot is enabled, and some devices are connected to
	the system (the number of the connected devices is displayed in
	the bottom-right corner)

	A SIP account is registered

	An H.323 account is registered

	A Yealink Cloud account/YMS account is registered

	A PSTN account is registered

	Log into StarLeaf/Zoom/Pexip/BlueJeans/EasyMeet/Videxio
	platform

	The VCH50/VCH51 video conferencing hub is connected to the
	VCS endpoint

	Auto answer

	Missed calls (it is displayed in the status bar of the monitor)

	The volume is 0

	DND (do not disturb) is enabled

	Dual-screen mode(it is only applicable to VC880/VC800/VC500/
	PVT980/PVT950 and the HDMI 1 and HDMI 2 ports of the VCS
	endpoint are connected to display control)

	Wired sharing (when a PC is connected to the VCH50/VCH51
	video conferencing hub)

| Getting Started | 23

Icon	Description

	Wireless sharing (use the WPP20 wireless presentation pod
	to share the content on PC and the number of the connected
	WPP20 is displayed in the bottom-right corner)

	A USB flash drive is inserted

	VPN is enabled

	BT42 dongle is connected, but the CPW90-BT Bluetooth wireless
	microphones are unregistered.

	BT42 dongle is connected, and the CPW90-BT Bluetooth
	wireless microphones are registered.

	VCM34 is connected to the device (the number of connected
	VCM34 is displayed in the button-right corner)

	VCM34 is connected to the device (the number of connected
	VCM34 is displayed in the button-right corner)

	The device is muted

	Call encryption

	Records the video and the audio to your system memory (only
	applicable to VC200)

	Records the video and the audio to your PC by Yealink Wireless
	Presentation Pod

	Records the video and the audio to the USB flash drive

	Dialed calls (H.323 account/SIP account/IP Call)

	Dialed calls (Cloud platform)

	Received calls (H.323 account/SIP account/IP Call)

	Received calls (Cloud platform)

	Missed calls (H.323 account/SIP account/IP Call)

	Missed calls (Cloud platform)

	Local directory

| Getting Started | 24

Icon	Description

	The conference contact (it is only applicable to the PVT980/
	PVT950 video conference system and VC880/VC800 that has a
	multipoint license).

	Yealink Cloud contacts or YMS contacts

	Virtual Meeting Room (VMR)

	Room system

	Place video calls

	Place voice calls

Icons on CP960

Icon	Description

	Auto answer

	Missed calls (it is displayed in the status bar of the monitor)

	DND (Do Not Disturb)

	Call mute

	Call encryption

	The volume is 0

	Local directory

	Conference directory (it is only applicable to PVT980/PVT950 and the VC880/
	VC800 that has an imported multipoint license)

	Yealink Cloud contacts or YMS contacts

	Virtual Meeting Room (VMR)

	Third-party devices

| Getting Started | 25

Icon Description

Room system

Dialed calls (H.323 account/SIP account/IP Call)

Dialed calls (Cloud platform)

Received calls (H.323 account/SIP account/IP Call)

Received calls (Cloud platform)

Missed calls (H.323 account/SIP account/IP Call)

Missed calls (Cloud platform)

Running the Setup Wizard

The setup wizard appears automatically at the first time when you start up the system or reset the system to factory. You can configure the initial settings, for example the language, the network, and the account, for the device by your remote control/CTP20 touch panel.

Note: You can also tap Exit Boot Wizard on your CP960 conference phone to skip the setup wizard.

Powering on the System

Your system starts up automatically after you connect an electrical supply. If you power off the system using the remote control, do the following to power it on.

Procedure

On your remote control, long press the Power Key for 3 seconds.

Your system is powered on successfully, and the LED indicator glows green.

Related tasks

Powering off the System

Procedure

1.On your remote control, long press the Power Key for 3 seconds. The option pops up on the display.

2.Select Shut down.

| Calling | 26

The system shuts down immediately, and the LED on the system goes out.

Putting the System to Sleep

You can put the system to sleep immediately if you do not use it temporarily.

Procedure

Do one of the following:

•On your remote control, long press the Power Key for 3 seconds.

•On your CTP20, tap > Sleep.

The system goes to sleep immediately, and the LED on the system or the camera glows red.

Waking up the System

Procedure

Do one of the following:

•On your remote control, press any button.

•On your CP960, tap the touch screen or any key.

•Touch the CTP20 screen.

Calling

•Placing a Call by Entering a Number

•Editing Numbers Before Calling

•Placing Calls to Contacts

•Placing Calls from Call History

•Answering Calls

•DND (Do Not Disturb)

•Rejecting Incoming Calls

•Ending Calls

Placing a Call by Entering a Number

About this task

You can dial the following contacts on your system:

•SIP URI (for example, 2210@sip.com)

•IP address (for example, 192.168.1.15)

•H. 323 account, SIP account, Cloud account, YMS account or PSTN (E.164) account

•If you register different accounts on the phone, you can use one of them to place the call, including the

Cloud account/YMS account/H.323 account/SIP account/PSTN account/H.323 IP Call/SIP IP Call

•Calling a video conference system that is set up as a virtual conference room

| Calling | 27

•If the virtual meeting room requires no password, dial the IP address of the device (for example, 10.3.6.201) or the account number to enter the virtual meeting room.

•If the virtual meeting room requires a password, dial IP##meeting password or conference meeting password@IP (for example, 10.3.6.201##123 or 123@10.3.6.201).

•Dialing the Number by Remote Control

•Dialing the Number by CP960

•Dialing the Number by CTP20

Dialing the Number by Remote Control

Procedure

1.Go to Dial > Dial.

If you register a Yealink Cloud account or YMS account, select New Meeting > Dial.

2.Optional: Go to Auto at the bottom of the screen, and select the desired call type from the drop-down menu.

3.Enter the number.

4.Tap to place a video call.

Dialing the Number by CP960

Procedure

1.Tap Dial.

2.Optional: Tap Auto, and select the desired call type from the drop-down menu.

3.Enter the number.

4.Tap Send.

Tip: If the administrator enables the Fast Audio Call feature, you can tap Audio Call on CP960 to place voice calls.

Dialing the Number by CTP20

Procedure

1.Tap Dial > Dial.

If you register a Yealink Cloud account or YMS account, tap New Meeting > Dial.

2.Optional: Tap Auto at the bottom of the screen, and select the desired call type from the drop-down menu.

3.Enter the number.

4.Tap to place a video call.

Editing Numbers Before Calling

Editing numbers before calling allows you to edit the call record before you place a call so that you do not need to enter the similar number again, but to add a prefix, a sufix, or otherwise alter the entry to ensure success.

•Editing Numbers Before Calling by CP960

| Calling | 28

Editing Numbers Before Calling by CP960

Procedure

1.Tap History.

2.Tap beside the desired record.

3.Tap Edit before calling.

The selected call record will be filled in the dialing input box automatically.

4.Edit the number and dial out.

Placing Calls to Contacts

•Placing Calls to Contacts by Remote Control

•Placing Calls to Contacts by CP960

•Placing Calls to Contacts by CTP20

Placing Calls to Contacts by Remote Control

Procedure

1.Go to Dial > Directory.

If you register a Yealink Cloud account or YMS account, go to New Meeting > Directory.

2.Press the right navigation key to select the desired contact type.

3.Select the desired contact.

4.Press the OK key to place a video call.

Placing Calls to Contacts by CP960

Procedure

1.Tap Directory.

2.Select the desired contact type.

3.Tap the desired contact to place a video call.

Placing Calls to Contacts by CTP20

Procedure

1.Tap Dial > Directory.

If you register a Yealink Cloud account or YMS account, tap New Meeting > Directory.

2.Select the desired contact type.

3.Select the desired contact.

4.
Tap	to place a video call.

| Calling | 29

Placing Calls from Call History

You can place a call from the call history. The call history includes missed calls, placed calls and received calls.

•Placing a Call from the Call History by Remote Control

•Placing a Call from the Call History by CP960

•Placing a Call from the Call History by CTP20

Placing a Call from the Call History by Remote Control

Procedure

1.Go to Dial > History.

If you register a Yealink Cloud account or YMS account, go to New Meeting > Dial > History.

2.Select the desired type of the call record.

3.Tap the desired record.

4.
Tap	to place a video call.

Placing a Call from the Call History by CP960

Procedure

1.Tap History.

2.Tap the All Calls field, and select the desired item from the drop-down menu.

3.Tap the desired call history to place a video call.

If you want to place a voice call, tap beside the desired call record, and then tap Voice Call.

Placing a Call from the Call History by CTP20

Procedure

1.Tap Dial > History.

If you register a Yealink Cloud account or YMS account, tap New Meeting > History.

2.Select the desired type of the call record.

3.Tap the desired record.

4.
Tap	to place a video call.

Answering Calls

You can manually answer the incoming calls, you can also enable the auto answer feature when the system is idle or in a call.

•Manually Answering Calls

•Answering a Call Automatically When not in a Call

•Answering Multiple Calls Automatically

•Muting Automatically Answered Calls

| Calling | 30

Manually Answering Calls

If you do not enable the auto answer or the auto answer multiway feature for the system, you can answer an incoming call manually.

Procedure

Do one of the following:

•On your remote control, press Dial key or press OK key.

•On your CP960, tap Answer.

•On your CTP20, tap Answer.

Answering a Call Automatically When not in a Call

You can enable the auto answer feature to answer calls automatically when the system is idle, which can avoid missing incoming calls.

About this task

Note: Auto answer feature may create security issues. For example, an unexpected caller can view your video conference room randomly.

•Configuring Auto Answer by Remote Control

•Configuring Auto Answer by CP960

•Configuring Auto Answer by to CTP20

Configuring Auto Answer by Remote Control

Procedure

1.Go to More.

2.Enable Auto Answer.

Configuring Auto Answer by CP960

Procedure

1.On your CP960, swipe down from the top to go to the control center.

2.Tap Auto Answer.

Configuring Auto Answer by to CTP20

Procedure
1.	Tap	in the bottom-right corner.

2.	Enable Auto Answer.

Answering Multiple Calls Automatically

You can specify whether to answer a call automatically when the system is already in a call.

About this task

Note: Auto answer multiway feature may create security issues, for example, an unexpected caller could interrupt an ongoing meeting.

+ 73 hidden pages

Name	Contents	Where to	Language
		find

Yealink VC880 Full HD Video Conferencing
System Quick Start Guide

Yealink VC800 Full HD Video Conferencing
System Quick Start Guide

Yealink VC500 Full HD Video Conferencing		On the
Endpoint Quick Start Guide	System installation and	website	English/
	System installation and		English/
Yealink VC200 Video Conferencing Endpoint	network configuration	/in the	Chinese
Yealink VC200 Video Conferencing Endpoint		/in the
Quick Start Guide		package

Yealink PVT980 Full HD Video Conferencing
System Quick Start Guide

Yealink PVT950 Full HD Video Conferencing
System Quick Start Guide

Yealink VCR11 Remote Control Quick	Use VCR11 Remote	On the	English/
Reference Guide	Control	website	Chinese

Yealink VCC22 Video Conferencing Camera	Install VCC22 Video	On the	English/
Quick Start Guide	Conferencing Camera	website	Chinese

			\| Getting Started \| 8

Name	Contents	Where to	Language
		find

Yealink CPW90-BT Bluetooth Wireless	Connect CPW90-BT	On the	English/
Microphones Quick Start Guide	Bluetooth wireless	On the	Chinese
Microphones Quick Start Guide	Bluetooth wireless	website	Chinese
	microphones to video	website
	microphones to video	/in the
	conferencing system	/in the
	conferencing system	package
		package

Yealink Wi-Fi USB Dongle WF50 User Guide	Connect to Wi-Fi and	On the	English/
	providing wireless AP	On the	Chinese
	providing wireless AP	website	Chinese
		website

Yealink WPP20 Wireless Presentation Pod	Connect WPP20	On the	English/
Quick Start Guide	wireless presentation	On the	Chinese
Quick Start Guide	wireless presentation	website	Chinese
	pod to VCS	website
	pod to VCS	/in the
		/in the
		package

Yealink CP960 HD IP Conference Phone Quick	Use CP960 Conference	On the	English/
Reference Guide	Phone	website	Chinese

Yealink CTP20 Quick Start Guide	Connect CTP20 touch	On the	English/
	panel to VCS	website	Chinese

Yealink VCH51 Quick Start Guide	Connect VCM34 to	On the	English/
	VCS	website	Chinese