Caution: A personal injury hazard exists that may not be apparent. For example, a panel may cover the hazardous area.
Danger: A personal injury hazard exists in the area where you see the sign.
Symbols Marked on the Product
Hot surface on or in the printer. Use caution to avoid personal
injury.
Use caution (or draws attention to a particular component).
Refer to the manual(s) for information.
1-2
Precautions
Service Manual
July 2003 WorkCentre PE16
Laser Safety Statement
The Printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J
for Class 1(1) laser products, and elsewhere, it is certified as a Class I laser product conforming to the
requirements of IEC 60825. Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.
Warning >> Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The reflected
beam, although invisible, can damage your eyes. When using this product, these basic safety precautions should
always be followed to reduce risk of fire, electric shock, and injury to persons.
CAUTION - INVISIBLE LASER RADIATION
WHEN THIS COVER OPEN.
DO NOT OPEN THIS COVER.
VORSICHT - UNSICHTBARE LASERSTRAHLUNG,
WENN ABDECKUNG GE FFNET .
NICHT DEM STRAHL AUSSETZEN.
ATTENTION - RAYONNEMENT LASER INVISIBLE EN CAS
D OUVERTURE. EXPOSITION DANGEREUSE
AU FAISCEAU.
ATTENZIONE - RADIAZIONE LASER INVISIBILE IN CASO DI
APERTURA. EVITARE LESPOSIZIONE AL
FASCIO.
PRECAUCION - RADIACION LASER IVISIBLE CUANDO SE ABRE.
EVITAR EXPONERSE AL RAYO.
ADVARSEL. - USYNLIG LASERSTR LNING VED BNING, N R
SIKKERHEDSBRYDERE ER UDE AF FUNKTION.
UNDG UDSAETTELSE FOR STR LNING.
ADVARSEL. - USYNLIG LASERSTR LNING N R DEKSEL
PNES. STIRR IKKE INN I STR LEN.
UNNG EKSPONERING FOR STR LEN.
VARNING - OSYNLIG LASERSTR LNING N R DENNA DEL
R PPNAD OCH SP RREN R URKOPPLAD.
BETRAKTA EJ STR LEN. STR LEN R FARLIG.
VARO! - AVATTAESSA JA SUOJALUKITUS OHITETTAESSA
OLET ALTTIINA N KYM TT M LLE LASERS TEILYLLE L KATSO S TEESEEN.
1-3
Precautions
Service Manual
WorkCentre PE16 July 2003
Power Safety Precautions
Power Source
For 110 VAC units, do not apply more than 140 volts RMS between the supply conductors or between either supply
conductor and ground. Use only the specified power cord and connector. For 220 VAC units, do not apply more
than 264 volts RMS between the supply conductors or between either supply conductor and ground.
Use only the specified power cord. This manual assumes that the reader is a qualified service technician.
Plug the three-wire power cord (with grounding prong) into a grounded AC outlet only. If necessary, contact a licensed
electrician to install a properly grounded outlet. If the product loses its ground connection, contact with conductive
parts may cause an electrical shock.
Disconnecting Power
Turning the power off using the On/Off switch does not completely de-engergize the equipment. You must also disconnect
the unit power cord from the AC outlet. Position the power cord so that it is easily accessible during servicing
so that you may power down the unit during an emergency.
Disconnect the power plug by pulling the plug, not the cord.
Disconnect the power cord in the following cases:
■if the power cord or plug is frayed or otherwise damaged,
■if any liquid or foreign material is spilled into the case,
■ if the equipment is exposed to any excess moisture,
■ if the equipment is dropped or damaged,
■if you suspect that the product needs servicing or repair,
■whenever you clean the product.
1-4
Precautions
Service Manual
July 2003 WorkCentre PE16
Electrostatic Discharge (ESD) Precautions
Some semiconductor components, and the respective sub-assemblies that contain
them, are vulnerable to damage by Electrostatic discharge (ESD). These components
include Integrated Circuits (ICs), Large-Scale Integrated circuits (LSIs), field-effect
transistors and other semiconductor chip components. The following techniques will
reduce the occurrence of component damage caused by static electricity.
Be sure the power to the chassis or circuit board is off, and observe all other safety
precautions.
■ Before handling any semiconductor components assemblies, drain the
electrostatic charge from your body. This can be accomplished by touching an
earth ground source or by wearing a wrist strap device connected to an earth
ground source. W earing a wrist strap will also prevent accumulation of additional
bodily static charges. Be sure to remove the wrist strap before applying power to
the unit to avoid potential shock.
■After removing a static sensitive assembly from its anti-static bag, place it on a
grounded conductive surface. If the anti-static bag is conductiv e, you may ground
the bag and use it as a conductive surface.
■Do not us e freon-propelled chemicals, as they can generate electrical charges that
may damage some devices.
■Do not remove a static sensitive replacement component or electrical sub-
assembly from its protective package until you are ready to install it.
■Before removing the protective material from the leads of a replacement device,
touch the protective material to the chassis or circuit assembly into which the
device will be installed.
■Minimize body motions when handling unpackaged replacement devices. Simple
motions such as your clothes brushing together or lifting a foot from a carpeted
floor can generate enough static electricity to damage a static sensitive device
■Handle IC’s and EPROM’s carefully to avoid bending pins.
■Pay attention to the direction of parts when mounting or inserting them on
Printed Circuit Boards (PCB’s).
1-5
Precautions
Service Manual
WorkCentre PE16 July 2003
Note
Service Safety Summary
General Guidelines
The material presented here is intended as a safety reminder for qualified servi ce
personnel. Refer also to the preceding Power Safety Precautions.
Avoid servicing alone: Do not perform internal service or adjustment of this
product unless another person capable of rendering first aid or resuscitation is present.
Use care when servicing with power: Dangerous voltages may exist at several
points in this product. T o av oid personal injury, do not touch exposed connections and
components while power is on. Disconnect power before removing the power supply
shield or replacing components.
Do not wear jewelry: Remove jewelry prior to servicing. Rings, necklaces and
other metallic objects could come into contact with dangerous voltages and currents.
Power source: This product is intended to operate from a power source that will
not apply more then 264 volts rms for a 220 volt AC outlet or 140 volts rms for a 110
volt AC outlet between the supply conductors or between either supply conductor and
ground. A protective ground connection by way of the grounding conductor in the
power cord is essential for safe operation.
Warning Labels
Read and obey all posted warning labels. Warning labels are displayed on potentially
dangerous printer components. As you service the printer, check to make certain that
all warning labels remain in place.
Safety Interlocks
Make sure all covers and the products’s front panel are in place and all interlock
switches are functioning correctly after you have completed a unit service call. If
you bypass an interlock switch during a service call, use extreme caution when
working on or around the product.
1-6
Precautions
Service Manual
July 2003 WorkCentre PE16
Warning
Warning
Warning
Warning
2
3
Servicing Electrical Components
Before starting any service procedure, switch off the product power and unplug the
power cord from the wall outlet. If you must service the unit with power applied,
be aware of the potential for electrical shock.
Turning the power off by using the On/Off switch does not completely de-energize
the unit. You must also disconnect the unit's power cord from the AC outlet.
Position the power cord so that it is easily accessible during servicing.
Do not touch any electrical component unless you are instructed to do so by a
service procedure.
S7300-0
Servicing Mechanical Components
When servicing mechanical components within the unit, manually rotate drive
assemblies, rollers, and gears.
Do not try to manually rotate or manually stop the drive assemblies while any
unit drive motor is running.
S7300-0
Servicing Fuser Components
This product uses heat to fuse the toner image to media. The Fuser Assembly is
VERY HOT. Turn the unit power off and wait at least 5 minutes for the Fuser
to cool before you attempt to service the Fuser Assembly or adjacent components.
2
2
2-1
Reference Information
Service Manual
WorkCentre PE16 July 2003
2. Reference Information
This chapter provides reference information for this service manual consisting of the tool list, a list
of acronyms and abbreviations, and examples of test patterns.
2.1 Tool for Troubleshooting
The following tools are recommended for perfomance of the troubleshooting functions described in this service manual.
DVM(Digital Volt Meter)
Standard: Indicates more than 3 digits.
1
T weezers
Standard: For general home use, small
type.
2
Software(Driver) installation CD
ROM
6
Cotton Swab
Standard : For general home use, for
medical service.
4
Cleaning Equipment IPA
(Isopropyl Alcohol) dry cloth or a
liquid neutral detergent.
5
Driver
Standard : "-" type, "+" type (M3 long, M3
short, M2 long, M2 short).
3
2-2
Reference Information
Service Manual
July 2003 WorkCentre PE16
2.2 Acronyms and Abbreviations
The table below explains the acronyms and abbreviations used in this service manual.
These are used throughout the text of this service manual. Please refer to the table.
ACAlternating Current
ADFAutomatic Document Feeder
ASICApplication Specific Integrated Circuit
ASSYassembly
BIOSBasic Input Output System
CCDCharge Coupled Device
CMOSComplementary Metal Oxide Semiconductor
CNconnector
CONconnector
CPUCentral Processing Unit
dBdecibel
dbAdecibelampere
dBMdecibel milliwatt
DCdirect current
DCUDiagnostic Control Unit
DPIDot Per Inch
DRAMDynamic Random Access Memory
DVMDigital Voltmeter
ECPEnhanced Capability Port
EEPROM Electronically Erasable Programmable Read
Only Memory
EMIElectro Magnetic Interference
EPelectrophotographic
EPPEnhanced Parallel Port
F/Wfirmware
GDIgraphics device interface
GNDground
HBPHost Based Printing
HDDHard Disk Drive
HVhigh voltage
HVPSHigh Voltage Power Supply
I/Finterface
I/OInput and Output
ICintegrated circuit
IDEIntelligent Drive electronics or Imbedded
Drive Electronics
IEEEInstitute of Electrical and Electronics
Engineers. Inc
IPAIsopropy Alcohol
IPMImages Per Minute
KgKilogram
LANlocal area network
lbpound(s)
LBPLaser Beam Printer
LCDLiquid Crystal Display
LEDLight Emitting Diode
LSULaser Scanning Unit
MBMegabyte
MHzMegahertz
NVRAMNonvolatile random access memory
OPCOrganic Photo Conductor
PBAPrinted Board Assembly
PCLPrinter Command Language , Printer Control
Language
PDLPage Discription Language
PPMPage Per Minute
PTLPre-Transfer Lamp
Q’tyQuantity
RAMRandom Access Memory
ROMRead Only Memory
SCFSecond Cassette Feeder
SMPSSwitching Mode Power Supply
SPGPSamsung Printer Graphic Processor
SPLSamsung Printer Language
SpoolSimultaneous Peripheral Operation Online
SWSwitch
SyncSynchronous or synchronization
USBUniversal Serial Bus
2-3
Reference Information
Service Manual
WorkCentre PE16 July 2003
2.3 The Sample Test Patterns
The following test patterns are the standard patterns used to test the product in the factory.
Cartridge life span and printing speed are measured with the patterns shown below.
(The picture in the manual is 70% size of the actual A4 size.)
2.3.1 A4 5% Pattern
2-4
Reference Information
Service Manual
July 2003 WorkCentre PE16
2.3.2 A4 2% Pattern
2-5
Reference Information
Service Manual
WorkCentre PE16 July 2003
2.3.3 A4 IDC 5% Pattern
2-6
Reference Information
Service Manual
July 2003 WorkCentre PE16
3
3
3-1
Specifications
Service Manual
WorkCentre PE16June 2003
3. Specifications
Specifications are correct at the time of printing. Product specifications are subject to change without notice.
See below for product specifications.
3.1 General Specifications
ItemsDescriptionsRemarks
Major FeaturesCopier, Print, Scan, FaxWith ADF
Size (W*D*H) 474 X 436 X 417 mmw/o Hand Set
Weight13 Kg (28.8 lbs)With Toner Cartridge
LCD16*2 Char
I/O InterfaceUSB1.1 & IEEE1284
Power ConsumptionPrinting350W
Sleep Mode20W
Power SwitchYes
NoiseOperating55 dBA
Standby35 dBA
Warm UpLess than 42 seconds
ApprovalClass B
Device Memory16 MB
(Printer : 8M, Fax : 4M,
Scan : 2M, System : 2M)
Internal N/W ConnectivityN/A
3.2 Print Specification
ItemsDescriptionsRemarks
Print Speed17ppm(Letter)5% Character
16pp,(A4)Pattern
Print MethodLaser Scanning Unit + Electro Photography
Print LanguageSPL
Power SaveYes(5/10/15/30/45min.)
ResolutionNormal600 *600dpi
Copy Quality SelectionText600x300dpi
or Original Image typeAuto600x300dpi
selection ModePhoto600x600dpi for Platen / 600x300dpi for ADF
Other-
FCOTPlatenPower SaveApprox. 54 seconds
Stand byApprox. 12 seconds
ADFPower SaveApprox. 54 seconds
Stand byApprox. 17 seconds
Copy SpeedText MixedSDMC16 cpm/A4, 17 cpm/LTR
MDMC7 cpm/A4, 7 cpm/LTR
PhotoSDMC16 cpm/A4, 17 cpm/LTR
MDMC7 cpm/A4, 7 cpm/LTR
ResolutionScan600*600dpi
Print600*600dpi
Zoom Range25% to 400 % for platen, 25% to 100% for ADF
Multi Copy1~99
Preset Yes
Contrast Control3 level(by LED)
Copy ModeTEXT/MIXED/PHOTO
Collation CopyYes(300dpi only)
Auto return to default modeYes(after 1 minute)
N-up copy2-up, 4-upADF Only
AutoFit CopyYesPlaten Only
CloneYesPlaten Only
PosterYesPlaten Only
3-4
Specifications
Service Manual
June 2003WorkCentre PE16
3.5 Telephone Specification
ItemsDescriptionsRemarks
HandsetNo
On hook DialYes
SearchYes (Phone Book)by using Phone Book Button
1-Touch Dial10EA(3*4 Numeric Key)
Auto dial100 locations (Using 3*4 buttons)
TAD I/FNo
Tone/PulseSelectable in Tech Mode
PauseY es
Auto RedialYes
Last Number RedialYes
Distinctive RingNo
Caller IDNo
External Phone InterfaceNo
Report & List Print out Tx/Rx JournalYes
Confirmation2 types available
(with Image TCR, w/o image TCR)
Help ListNo
Auto Dial ListYes
System Data ListList all user setting
Sound ControlRing VolumeYes(Off,Low,MED,HIGH)
Key VolumeYes(On,Off)
Speaker Yes(On,Off)
3-5
Specifications
Service Manual
WorkCentre PE16June 2003
3.6 Fax Specification
ItemsDescriptionsRemarks
CompatibilityITU-T G3
Communication SystemPSTN/PABX
Modem Speed33.6 Kbps
TX SpeedApprox. 3 sec
CompressionMH/MR/MMR/JPEG
ECMY es
ResolutionStd203 x 98 dpi
This chapter describes the functions and operating principals of the main components.
4.1 Printer Components
4.1.1 Front View
Document
Guides
Document
Input Tray
Document
Output Tray
Control Panel
Paper Tray
Front Cover
Paper Level
Indicator
Bypass Tray
Paper Output
Extension
Automatic
Document Feeder
Document
Cover
Document Glass
4-2
Summary of Product
WorkCentre PE16July 2003
Service Manual
4.1.2 Rear View
AC Power Cord
Connector
Parallel
Connector
Power Switch
USB
Connector
Telephone Line
Connector
Rear Output Slot
(Face up)
Rear Cover
4-3
WorkCentre PE16 July 2003
Summary of product
Service Manual
1
4653
2
4.1.3 Control Panel
1
C
O
P
Y
2
3
Adjusts the brightness of the documents for the current copy job.
Selects the document type for the current copy job.
Allows you to use special copy features, such as Clone, Collation, Auto fit, 2-side,
N-up (multiple pages on a sheet) and Poster copying.
Makes a copy smaller or larger than the original.
Selects the number of copies.
Displays the current status and prompts during an operation.
Turns on when the toner cartridge is empty.
Scrolls through the options available for the selected menu item.
Confirms the selection on the display.
Enters Menu Mode and scrolls through the menus available.
Sends you back to the upper menu level.
Stops an operation at any time.
In Standby Mode, clears/cancels the copy options, such as the contrast, the
image setting, the copy size and the number of copies.
Starts a job.
4-4
Summary of Product
WorkCentre PE16July 2003
Service Manual
4
5
F
A
X
6
S
A
V
E
Dials a number or enters alphanumeric characters.
Adjusts the resolution of the documents for the current fax job.
Allows you to send a fax to multiple destinations.
Allows you to store frequently-dialed fax numbers using a one or two-digit speed
dial or group number for automatic dialing and edits the stored numbers.
Allows you to print a Phonebook list. Redials the last number in Standby Mode or
inserts a pause into a fax number in edit mode.
Engages the telephone line.
Allows you to save on toner by using less toner to print a document.
Allows you to save on call costs by sending a fax at a preset toll-saving time.
Using this feature, you can take advantage of lower long distance rates at night,
for example.
4-5
WorkCentre PE16 July 2003
Summary of product
Service Manual
4.2 System Layout
4.2.1 Feeding section
Paper for the machine is supplied from a universal cassette or from the manual feeder, for single sheet
feeding. The cassette contains a friction pad, to separate the paper and prevent multi-sheet feeding.
There is a sensor to detect the presence of paper in the cassette.
The Transfer Ass'y consists of the PTL (pre-transfer lamp), OPC Drum, and the Transfer Roller. The PTL
lights the surface of the OPC Drum, reducing the charge on the drum surface to improve transfer efficiency.
The Transfer Roller transfers toner from the OPC Drum surface to the paper.
- Life span: 60,000 sheets (in 15~30°C)
4.2.3 Drive Ass’y
The Drive Ass'y is a motor driven gear unit, that drives the paper feed, the Fuser, and the distributing unit.
4.2.4 Fuser
The Fuser consists of the Heat Lamp, Heat Roller, Pressure Roller, Thermistor, and Thermostat. It melts
the toner to the paper using pressure and heat to complete the printing job.
4.2.4.1 Thermostat
The thermostat is a temperature-sensing device, that cuts off the power to prevent overheating or a fire
when the heat lamp or the heat coil of the heat roller becomes too hot.
4.2.4.2 Thermistor
The Thermistor detects the surface temperature of the heat roller. The information from the Thermistor
provides the on/off control that maintains the selected temperature of the heat roller.
4.2.4.3 Heat Roller
The heat roller transfers the heat from the heat lamp coil to the surface of the paper.
The melted toner cannot stick to the Teflon coated heat roller.
4.2.4.4 Pressure roller
The pressure roller mounted right under the heat roller is made of the silicon resin. The toner fuses onto
the paper when it passes between the heat roller and the pressure roller.
4-6
Summary of Product
WorkCentre PE16July 2003
Service Manual
4.2.4.5 Safety Relevant Facts
• Protecting device when overheating
- 1st protecting device: H/W cuts off when an overheat condition is detected.
- 2nd protecting device: S/W cuts off when an overheat condition is detected.
- 3rd protecting device: Thermostat cuts off the power.
• Safety device
- The power to the fuser is cut off when the front cover is open.
- The overheating safety device for customer safety.
- Maintains the surface temperature of the Fuser Cover below 80°C. A customer caution label is
attached on the inside of the rear cover.
4.2.5 Scanner
Uses a photosensitive device to read an image. The Scanner consists of a CCD module, Connection board,
ADF board, AFE (Analog Front End), Image Processor (located in the CPU), platen glass, and ADF.
• CCD Module Specification
1.Resolution: 600dpi/A4
2.Maximum scan wide: 8.5”
3.Color filter: Red, Green, Blue
4.Output channel: 3 channels (R, G, B)
5.Effective pixel: 5,400 pixel *3
6.Voltage: 24V & 5V
7.Pre-heating time: Maximum 30 seconds (70% of light reach to it)
8.The life span of a lamp: 30,000 hours (25oC)
• Image Processor Specification
1.Operating frequency: 66 MHz
2.Image sensor interface: 200/300/600 dpi CIS or CCD
3.Line time: Copy, FAX, Binary (Lineart, Halftone) PC Scan: 1.5ms/Line Color PC Scan (Grey, 256
Color, True Color): 4.5ms/Line
4.A/D conversion: 10bit conversion
4-7
WorkCentre PE16 July 2003
Summary of product
Service Manual
4.2.6 LSU (Laser Scanner Unit)
The LSU is controlled by the video controller. It converts the received video data to pulsed laser light that
is scanned onto the surface the OPC drum using a rotating polygon mirror. This creates the latent image on
the drum surface. The OPC drum rotates at the same speed as the paper is fed. When the edge of the polygon mirror is detected, the LSU generates the /HSYNC signal. The CPU syncs the left margin of the image
to this signal. After detecting the /HSYNC signal, the image data is sent to the LSU to begin transfer of the
image left margin to the paper.
Each surface of the polygon mirror provides one line for scanning.
4-8
Summary of Product
WorkCentre PE16July 2003
Service Manual
4.2.7 Toner Cartridge
The xerographic processcreates a visual image from the latent image. The Toner Cartridge contains the OPC
Drum, developer, and toner components in one unit. The OPC unit contains the OPC drum and charging roller.
The developer unit contains toner, toner cartridge, supply roller, developing roller, and blade (Doctor blade).
- Developing Method: Non magnetic 1 element contacting method
- Toner: Non magnetic 1 element shatter type toner
- The life span of toner: 3,000 sheets (IDC Pattern/A4 standard)
- Toner remaining amount detecting sensor: None
- OPC Cleaning: Collect the toner by using electric charge + FILM OPC
- Management of excess toner: Collect the toner by using electric charge (Cleanerless Type- No
excess toner)
- OPC Drum protecting Shutter: None
- Classifying device for toner cartridge: ID is classified by interruption of the frame channel.
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