Xerox® WorkCentre® 6027
Color Multifunction Printer
Imprimante multifonction couleur
User Guide
Guide d'utilisation
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Document version 1.1: February 2015
BR9752_en-us
Contents
1 Safety 11
Notices and Safety ....................................................................................................................................................... 12
Electrical Safety ............................................................................................................................................................. 13
General Guidelines................................................................................................................................................ 13
Power Cord .............................................................................................................................................................. 14
Emergency Turn Off ............................................................................................................................................. 14
Operational Safety ....................................................................................................................................................... 15
Operational Guidelines ....................................................................................................................................... 15
Ozone Release ........................................................................................................................................................ 15
Printer Location ..................................................................................................................................................... 15
Printer Supplies ...................................................................................................................................................... 16
Maintenance Safety .................................................................................................................................................... 17
Printer Symbols .............................................................................................................................................................. 18
Environmental, Health, and Safety Contact Information ............................................................................. 19
2 Features 21
Parts of the Printer ....................................................................................................................................................... 22
Front View ................................................................................................................................................................ 22
Rear View ................................................................................................................................................................. 23
Control Panel .......................................................................................................................................................... 23
Power Saver Mode ........................................................................................................................................................ 25
Changing Power Saver Mode Settings on the Control Panel ............................................................... 25
Exiting Power Saver Mode ................................................................................................................................. 25
Information Pages ....................................................................................................................................................... 26
Configuration Page .............................................................................................................................................. 26
Printing a Configuration Page ......................................................................................................................... 26
Administrative Features .............................................................................................................................................
CentreWare Internet Services .......................................................................................................................... 27
Finding the IP Address of the Printer ............................................................................................................ 27
Accessing the Printer ........................................................................................................................................... 28
Billing Meters .......................................................................................................................................................... 29
More Information ......................................................................................................................................................... 30
27
3 Installation and Setup 31
Installation and Setup Overview ............................................................................................................................. 32
Selecting a Location for the Printer ....................................................................................................................... 33
Connecting the Printer ................................................................................................................................................ 34
Selecting a Connection Method ...................................................................................................................... 34
Connecting to a Computer Using USB.......................................................................................................... 35
Connecting to a Wired Network ...................................................................................................................... 35
Xerox® WorkCentre® 6027 Multifunction Printer 3
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Connecting to a Wireless Network ................................................................................................................. 35
Connecting to Wi-Fi Direct ................................................................................................................................ 38
Configuring AirPrint ............................................................................................................................................. 38
Google Cloud Print ................................................................................................................................................ 39
Connecting to a Telephone Line ..................................................................................................................... 40
Installing the Software ............................................................................................................................................... 41
Operating System Requirements .................................................................................................................... 41
Available Print Drivers ......................................................................................................................................... 41
Installing the Print Drivers for a Windows Network Printer .................................................................. 42
Installing the Print Drivers for a Windows USB Printer ........................................................................... 43
Installing the Drivers and Utilities for Macintosh OS X Version 10.5 and Later ........................... 44
Configuring Network Settings .................................................................................................................................. 46
About TCP/IP and IP Addresses ...................................................................................................................... 46
Finding the IP Address of the Printer Using the Control Panel ............................................................ 46
Assigning the Printer IP Address ..................................................................................................................... 48
Enabling the Printer for Scanning ................................................................................................................... 51
Setting Up the Network Address Book .......................................................................................................... 51
Configuring General Settings Using CentreWare Internet Services .......................................................... 53
Viewing Printer Information ............................................................................................................................. 53
Configuring Tray Settings .................................................................................................................................. 53
Configuring Printer Defaults ............................................................................................................................. 54
Resetting the Printer ............................................................................................................................................ 54
Configuring General Setup Using the Control Panel ....................................................................................... 55
Accessing Information About the Printer Using the Control Panel ................................................... 55
Using the Power On Wizard .............................................................................................................................. 55
Configuring General Settings ........................................................................................................................... 57
Configuring the Timers Using the Control Panel ......................................................................................
Configuring Tray Settings .................................................................................................................................. 61
Configuring Fax Defaults and Settings ................................................................................................................ 62
Configuring Fax Settings from CentreWare Internet Services ............................................................ 62
Setting Fax Defaults from the Control Panel ............................................................................................. 63
Configuring Fax Settings at the Control Panel (Bridgetown) ............................................................... 64
Configuring Security Settings Using CentreWare Internet Services.......................................................... 68
Opening the Security Menu .............................................................................................................................. 68
Configuring Administrative Security Settings ............................................................................................ 68
Configuring IPsec Settings ................................................................................................................................ 69
Configuring the Host Access List ..................................................................................................................... 69
Configuring SSL Settings .................................................................................................................................... 71
Managing Certificates ........................................................................................................................................ 72
Configuring Secure Settings Using the Control Panel ..................................................................................... 74
Accessing the Secure Settings Menu ............................................................................................................. 74
Setting Panel Lock ................................................................................................................................................ 74
Setting Service Locks............................................................................................................................................ 74
Configuring Secure Settings ............................................................................................................................. 75
Setting Up Scanning .................................................................................................................................................... 76
Scanning Setup Overview .................................................................................................................................. 76
Setting Up Scanning to a Shared Folder on Your Computer ................................................................ 77
61
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Setting Up Scanning to an FTP Server .......................................................................................................... 78
Setting Up Scanning to an Email Address ................................................................................................... 79
Setting Up Scanning With USB ....................................................................................................................... 80
Installing the Printer as a Web Services Device ................................................................................................ 81
4 Paper and Media 83
Supported Paper............................................................................................................................................................ 84
Ordering Paper ....................................................................................................................................................... 84
General Paper Loading Guidelines ................................................................................................................. 84
Paper That Can Damage Your Printer........................................................................................................... 84
Paper Storage Guidelines ................................................................................................................................... 85
Supported Paper Types and Weights ............................................................................................................ 85
Supported Standard Paper Sizes ..................................................................................................................... 86
Supported Custom Paper Sizes ........................................................................................................................ 86
Loading Paper ................................................................................................................................................................ 87
Loading Paper ........................................................................................................................................................ 87
Configuring the Paper Tray for Legal and A4 ............................................................................................ 88
Printing on Special Paper ........................................................................................................................................... 90
Envelopes ................................................................................................................................................................. 90
Labels ......................................................................................................................................................................... 91
Printing on Glossy Cardstock ............................................................................................................................ 92
5 Scanning 93
Loading Documents ..................................................................................................................................................... 94
Document Glass Guidelines .............................................................................................................................. 94
Automatic Document Feeder Guidelines ..................................................................................................... 94
Scanning to a USB Flash Drive ................................................................................................................................. 96
Scanning to a Folder on a USB Connected Computer .................................................................................... 97
Scanning to a Shared Folder on a Network Computer ...................................................................................
Sharing a Folder on a Windows Computer.................................................................................................. 98
Sharing a Folder Using Macintosh OS X Version 10.7 and Later ........................................................ 99
Adding a Folder as an Address Book Entry Using CentreWare Internet Services......................... 99
Scanning to a Folder on a Network Computer ........................................................................................ 100
Scanning to an Email Address ................................................................................................................................ 101
Scanning to Web Services on Devices ................................................................................................................. 102
Scanning Images into an Application on a USB Connected Computer ................................................. 103
Scanning an Image into an Application .................................................................................................... 103
Scanning an Image Using Windows 8 ........................................................................................................ 103
Scanning an Image Using Windows Vista or Windows 7 .................................................................... 104
Scanning an Image Using Windows XP ..................................................................................................... 104
Adjusting Scanning Settings ................................................................................................................................... 105
Setting the Output Color .................................................................................................................................. 105
Setting the Scan Resolution ............................................................................................................................ 105
Setting the File Format ..................................................................................................................................... 106
Lightening or Darkening an Image .............................................................................................................. 106
98
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Adjusting the Sharpness ................................................................................................................................... 106
Adjusting the Contrast ...................................................................................................................................... 106
Specifying the Original Size ............................................................................................................................ 106
Using Edge Erase ................................................................................................................................................. 107
Changing the Default Scan Settings ................................................................................................................... 108
Changing the Default for File Format ......................................................................................................... 108
Changing Output Color ..................................................................................................................................... 108
Changing the Default Scan Resolution....................................................................................................... 109
Changing the Original Size .............................................................................................................................. 109
Changing Lighten/Darken ............................................................................................................................... 109
Changing the Default for Sharpness ........................................................................................................... 109
Changing the Default for Contrast .............................................................................................................. 109
Changing Edge Erase ......................................................................................................................................... 109
Changing the Default for TIFF File Format .............................................................................................. 109
Changing the Default for Image Compression ....................................................................................... 110
Changing the Default for Maximum Email Size ...................................................................................... 110
Limiting Access to Scanning ................................................................................................................................... 111
6 Faxing 113
Phone Line Compatibility ......................................................................................................................................... 114
Configuring the Printer for Faxing........................................................................................................................ 115
Loading Documents for Faxing ............................................................................................................................. 116
Sending a Fax from the Printer .............................................................................................................................. 117
Sending a Delayed Fax ............................................................................................................................................. 118
Sending a Cover Page with a Fax ......................................................................................................................... 119
Sending a Fax From Your Computer ................................................................................................................... 120
Sending a Fax Using Windows Applications ............................................................................................. 120
Sending a Fax Using Windows Applications .............................................................................................
Sending a Fax Using Macintosh Applications .......................................................................................... 121
Printing a Secure Fax ................................................................................................................................................. 122
Polling a Remote Fax Machine .............................................................................................................................. 123
Manually Sending, Receiving, or Polling Using OnHook............................................................................... 124
Manually Sending, Receiving, or Polling Using OnHook ....................................................................... 124
Editing the Fax Address Book ................................................................................................................................. 125
Adding or Editing Contacts in the Fax Address Book in CentreWare Internet Services ........... 125
Adding or Editing Groups in the Fax Address Book in CentreWare Internet Services .............. 125
Adding or Editing Contacts in the Fax Address Book at the Control Panel................................... 126
Adding or Editing Groups in the Fax Address Book at the Control Panel ...................................... 126
Using the Address Book Editor Utility ......................................................................................................... 126
121
7 Printing 127
Selecting Printing Options ....................................................................................................................................... 128
Windows Printing Options ............................................................................................................................... 128
Macintosh Printing Options ............................................................................................................................ 130
Printing from Mobile Devices ................................................................................................................................. 131
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Printing with AirPrint .......................................................................................................................................... 131
Printing with Xerox
®
PrintBack ...................................................................................................................... 131
Printing from a USB Flash Drive ............................................................................................................................ 132
Using Custom Paper Sizes ....................................................................................................................................... 133
Defining Custom Paper Sizes .......................................................................................................................... 133
Printing on Custom Paper Sizes ..................................................................................................................... 134
Printing on Both Sides of the Paper ..................................................................................................................... 136
Setting Up 2-Sided Printing ............................................................................................................................ 136
Loading Paper for Manual 2-Sided Printing .............................................................................................. 137
8 Copying 139
Making Copies .............................................................................................................................................................. 140
Automatic Document Feeder Guidelines ................................................................................................... 141
Document Glass Guidelines ............................................................................................................................ 141
Copying an ID Card ............................................................................................................................................ 142
Adjusting Copying Options ..................................................................................................................................... 143
Basic Settings ....................................................................................................................................................... 144
Image-Quality Settings .................................................................................................................................... 145
Output Adjustments .......................................................................................................................................... 145
Changing the Default Copy Settings ........................................................................................................... 147
Limiting Access to Copying ............................................................................................................................. 149
9 Maintenance 151
Cleaning the Printer ................................................................................................................................................... 152
General Precautions ........................................................................................................................................... 152
Cleaning the Scanner ........................................................................................................................................ 153
Cleaning the Exterior ......................................................................................................................................... 154
Cleaning the Interior .........................................................................................................................................
Adjustments and Maintenance Procedures ...................................................................................................... 159
Adjusting for the Paper Type.......................................................................................................................... 159
Adjusting the Bias Transfer Roller ................................................................................................................ 159
Adjusting the Fuser ............................................................................................................................................ 160
Color Registration ............................................................................................................................................... 160
Refreshing the Bias Transfer Roller .............................................................................................................. 162
Adjusting the Altitude ....................................................................................................................................... 163
Adjusting the Touchscreen .............................................................................................................................. 163
Initializing Non-Volatile Memory ......................................................................................................................... 164
Clearing Job History ................................................................................................................................................... 165
Ordering Supplies ........................................................................................................................................................ 166
Consumables ........................................................................................................................................................ 166
When to Order Supplies .................................................................................................................................... 166
Toner Cartridges .................................................................................................................................................. 167
Recycling Supplies ............................................................................................................................................... 169
Managing the Printer ................................................................................................................................................ 170
Checking Page Counts....................................................................................................................................... 170
154
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Changing the Passcode Using the Control Panel.................................................................................... 170
Moving the Printer ...................................................................................................................................................... 171
10 Troubleshooting 173
General Troubleshooting ......................................................................................................................................... 174
Printer Does Not Turn On ................................................................................................................................. 174
Printer Resets or Turns Off Frequently ........................................................................................................ 174
The Printer Does Not Print ............................................................................................................................... 175
Printing Takes Too Long ................................................................................................................................... 176
Printer is Making Unusual Noises.................................................................................................................. 176
Condensation has Formed Inside the Printer ........................................................................................... 176
Paper Jams .................................................................................................................................................................... 177
Minimizing Paper Jams ..................................................................................................................................... 177
Locating Paper Jams .......................................................................................................................................... 178
Clearing Paper Jams .......................................................................................................................................... 179
Troubleshooting Paper Jams .......................................................................................................................... 186
Print-Quality Problems ...................................................................................................................................... 188
Getting Help .................................................................................................................................................................. 193
Error and Status Messages .............................................................................................................................. 193
PrintingScout Alerts ............................................................................................................................................ 193
Online Support Assistant .................................................................................................................................. 193
A Specifications 195
Standard Features ...................................................................................................................................................... 196
Physical Specifications .............................................................................................................................................. 197
Dimensions and Weight ................................................................................................................................... 197
Total Space Requirements ............................................................................................................................... 197
Clearance Requirements ..................................................................................................................................
Environmental Specifications ................................................................................................................................. 198
Temperature ......................................................................................................................................................... 198
Relative Humidity ............................................................................................................................................... 198
Elevation ................................................................................................................................................................. 198
Electrical Specifications ............................................................................................................................................ 199
Power Supply Voltage and Frequency ........................................................................................................ 199
Power Consumption ........................................................................................................................................... 199
ENERGY STAR Qualified Product ................................................................................................................... 199
Performance Specifications .................................................................................................................................... 200
Controller Specifications .......................................................................................................................................... 201
Processor ................................................................................................................................................................ 201
Memory................................................................................................................................................................... 201
Interfaces ............................................................................................................................................................... 201
197
B Regulatory Information 203
Basic Regulations ........................................................................................................................................................ 204
United States FCC Regulations ...................................................................................................................... 204
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Canada .................................................................................................................................................................... 204
European Union ................................................................................................................................................... 204
European Union Lot 4 Imaging Equipment Agreement Environmental Information .............. 205
Germany ................................................................................................................................................................. 207
Turkey RoHS Regulation ................................................................................................................................... 207
Regulatory Information for 2.4 GHz Wireless Network Adapter ...................................................... 207
Copy Regulations ........................................................................................................................................................ 208
United States ........................................................................................................................................................ 208
Canada .................................................................................................................................................................... 209
Other Countries .................................................................................................................................................... 210
Fax Regulations ........................................................................................................................................................... 211
United States ........................................................................................................................................................ 211
Canada .................................................................................................................................................................... 212
European Union ................................................................................................................................................... 213
New Zealand ......................................................................................................................................................... 214
South Africa .......................................................................................................................................................... 215
Material Safety Data Sheets .................................................................................................................................. 216
C Recycling and Disposal 217
All Countries .................................................................................................................................................................. 218
North America .............................................................................................................................................................. 219
European Union ........................................................................................................................................................... 220
Domestic/Household Environment .............................................................................................................. 220
Professional/Business Environment ............................................................................................................. 220
Collection and Disposal of Equipment and Batteries ............................................................................ 221
Battery Symbol Note ......................................................................................................................................... 221
Battery Removal ..................................................................................................................................................
Other Countries............................................................................................................................................................ 222
221
Xerox® WorkCentre® 6027 Multifunction Printer 9
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• Environmental, Health, and Safety Contact Information ................................................................................ 19
1
Safety
This chapter includes:
• Notices and Safety .......................................................................................................................................................... 12
• Electrical Safety ................................................................................................................................................................ 13
• Operational Safety .......................................................................................................................................................... 15
• Maintenance Safety ....................................................................................................................................................... 17
• Printer Symbols ................................................................................................................................................................. 18
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your Xerox
printer.
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Safety
Notices and Safety
Please read the following instructions carefully before operating your printer. Refer to these instructions
to ensure the continued safe operation of your printer.
®
Your Xerox
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. Please contact your Xerox representative for
more information.
printer and supplies are designed and tested to meet strict safety requirements. These
®
12 Xerox® WorkCentre® 6027 Multifunction Printer
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Safety
• Emergency Turn Off ........................................................................................................................................................ 14
Electrical Safety
This section includes:
• General Guidelines ........................................................................................................................................................... 13
• Power Cord ......................................................................................................................................................................... 14
General Guidelines
WARNINGS:
• Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing optional
equipment. Except for user-installable options, there are no parts that you can maintain or
service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
Xerox® WorkCentre® 6027 Multifunction Printer 13
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Safety
Power Cord
Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power strips, or power
plugs for more than 90 days. When a permanent outlet receptacle cannot be installed, use only one
factory-assembled extension cord of the appropriate gauge per printer or multifunction printer.
Always adhere to national and local building, fire, and electrical codes regarding length of cord,
conductor size, grounding, and protection.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
• Do not place the printer in an area where people can step on the power cord.
• Do not place objects on the power cord.
• Do not plug or unplug the power cord while the power switch is in the On position.
• If the power cord becomes frayed or worn, replace it.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Emergency Turn Off
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
14 Xerox® WorkCentre® 6027 Multifunction Printer
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Safety
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Operational Guidelines
• Do not remove any trays while the printer is printing.
• Do not open the doors when the printer is printing.
• Do not move the printer while is printing.
• Keep hands, hair, neckties, and so on away from the exit and feed rollers.
• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
• Do not override any electrical or mechanical interlock devices.
• Do not attempt to remove paper that is jammed deeply inside the product. Switch off the product
promptly and contact your local Xerox representative.
WARNING: The metallic surfaces in the fuser area are hot. Always use caution when removing paper
jams from this area and avoid touching any metallic surfaces.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Printer Location
• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, see Physical Specifications on page 197.
• Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
• Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
• Do not place the printer near a heat source.
Xerox® WorkCentre® 6027 Multifunction Printer 15
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Safety
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
• Do not place the printer in locations susceptible to vibrations.
• For optimum performance, use the printer at the elevations specified in Elevation on page 198.
Printer Supplies
• Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
• Store all consumables in accordance with the instructions given on the package or container.
• Keep all consumables away from the reach of children.
• Never throw toner, print/drum cartridges, or toner containers into an open flame.
• When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase
the risk of skin or eye contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary
outside these areas. Please contact your Xerox representative for details.
16 Xerox® WorkCentre® 6027 Multifunction Printer
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Maintenance Safety
• Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
• Clean with a dry lint-free cloth only.
®
• Do not burn any consumables or routine maintenance items. For information on Xerox
recycling programs, go to www.xerox.com/gwa.
WARNING:
Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used on
electromechanical equipment.
supplies
Xerox® WorkCentre® 6027 Multifunction Printer 17
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Safety
Printer Symbols
Symbol Description
Warning:
Indicates a hazard which, if not avoided, could result in death or serious injury.
Caution:
Indicates a mandatory action to take in order to avoid damage to the property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Do not burn the item.
Do not expose the imaging unit to light for more than 10 minutes.
Do not expose the imaging unit to direct sunlight.
Do not touch the part or area of the printer.
Warning:
Wait for the printer to cool for the specified time before touching the fuser.
This item can be recycled. For details, see Recycling and Disposal on page 217.
18 Xerox® WorkCentre® 6027 Multifunction Printer
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Safety
Environmental, Health, and Safety Contact Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact the following customer help lines:
United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
Europe: +44 1707 353 434
For product safety information in the United States and Canada, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.
Xerox® WorkCentre® 6027 Multifunction Printer 19
User Guide
• More Information ............................................................................................................................................................ 30
2
Features
This chapter includes:
• Parts of the Printer ........................................................................................................................................................... 22
• Power Saver Mode ........................................................................................................................................................... 25
• Information Pages ........................................................................................................................................................... 26
• Administrative Features ................................................................................................................................................ 27
Xerox® WorkCentre® 6027 Multifunction Printer 21
User Guide
Features
• Control Panel ..................................................................................................................................................................... 23
Parts of the Printer
This section includes:
• Front View ........................................................................................................................................................................... 22
• Rear View ............................................................................................................................................................................ 23
Front View
1. Output Tray Extension
2. Output Tray
3. Control Panel
4. Automatic Document Feeder Paper Guides
5. Automatic Document Feeder Input Tray
6. Automatic Document Feeder Output Tray
7. Side Door
8. Document Glass
9. Cleaning Rod
10. Power Switch
11. Paper Tray
12. Jam Access Cover
13. USB Memory Port
22 Xerox® WorkCentre® 6027 Multifunction Printer
User Guide
The screen displays information and provides access to printer functions.
4
Clear All Button
This button clears previous and changed settings for the current selection.
Rear View
1. Automatic Document Feeder Cover
2. Ethernet Connection
3. USB Port
4. Fax Line In
5. Telephone Line Out
Features
6. Rear Door Release Button
7. Power Connector
8. Rear Door
9. Transfer Roller
10. Fuser Roller Release Levers
Control Panel
Item Name Description
1
2
3
Services Home
Button
Touch Screen
Display
Alphanumeric
Keypad
This button provides access to the Services home menu for access to printer features,
such as copy, scan, and fax.
The keypad enters alphanumeric information.
Xerox® WorkCentre® 6027 Multifunction Printer 23
User Guide
Features
Job Status Button
Item Name Description
5 Power Saver This button enters and exits the low-power mode.
6 Stop Button This button cancels the current job.
7
8 Start Button This button starts the selected copy, scan, fax, or Print From job, such as Print from USB.
9
10
11
12 Redial/Pause This button recalls the last fax number used or inserts pauses in fax numbers.
13
14
Mobile LED This light blinks to indicate a Wi-Fi Direct connection or other mobile print task.
Error Light
• This light indicates an error condition or warning that requires your attention.
• This light blinks red when an error occurs that requires technical support.
Ready/Data Light
• The light appears green when the printer is ready to receive data, and blinks when
the printer is busy receiving data.
Clear All Button This button clears a number field or clears the last number of a numeric entry.
Machine Status
This button switches the display to the System menus.
Button
This button displays the Active jobs, Secure Print jobs, and Secure Fax jobs that are
available in Job Status on the touch screen.
24 Xerox® WorkCentre® 6027 Multifunction Printer
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Features
Power Saver Mode
You can set the time the printer spends idle in ready mode before the printer transitions to a lower
power level.
There are two levels of Power Saver mode.
• Mode 1 (Low Power): The printer shifts from Ready mode to Low Power mode to reduce standby
power consumption.
• Mode 2 (Sleep): The printer shifts from Low Power mode to Sleep mode for a greater reduction in
power consumption.
Changing Power Saver Mode Settings on the Control Panel
To change the Power Saver mode settings:
1. At the printer control panel, press the Machine Status button.
2. Touch Tools, then touch Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Power Saver Timer.
5. Touch either Low Power Timer or Sleep Timer.
6. To increase or decrease the number of minutes before the printer enters Power Saver mode, touch
the Plus (+) or Minus (-) buttons, then touch OK.
Exiting Power Saver Mode
The printer exits Power Saver mode automatically when it receives data from a connected device.
To exit Power Saver mode manually, on the control panel, press the Power Saver button.
Xerox® WorkCentre® 6027 Multifunction Printer 25
User Guide
Features
Information Pages
Your printer has a printable set of information pages. These include configuration and font information,
demonstration pages, and more.
Configuration Page
The configuration page lists printer information such as default settings, installed options, network
settings including IP address, and font settings. You can use the information on this page to help you
configure network settings for your printer and to view page counts and system settings.
Printing a Configuration Page
1. At the printer control panel, press the Machine Status button.
2. Touch Information Pages.
3. Touch Configuration, then touch Print.
26 Xerox® WorkCentre® 6027 Multifunction Printer
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Features
Administrative Features
CentreWare Internet Services
CentreWare Internet Services is the administration and configuration software installed on the
embedded Web server in the printer. It allows you to configure and administer the printer from a Web
browser.
CentreWare Internet Services requires:
• A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux
environments.
• TCP/IP and HTTP enabled in the printer.
• A network-connected computer with a Web browser that supports JavaScript.
Accessing CentreWare Internet Services
At your computer, open a Web browser, in the address field, type the IP address of the printer, then press
Enter or Return.
Finding the IP Address of the Printer
You can view the IP address of your printer on the control panel or on the Configuration Page.
Finding the IP Address at the Control Panel
If Display Network Settings is set to Show IPv4 Address, the address appears in the top left corner of the
touch screen display. To display the IPv4 Address on the control panel, do one of the following:
To configure Display Network Settings using CentreWare Internet Services:
Click Properties > Security > Secure Settings > Display Network Settings > Show IPv4 Address > Save
Changes. For details, see the Help in CentreWare Internet Services.
To configure Display Network Settings at the control panel:
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. To change the page to 2 of 2, on the right side, touch the Down arrow.
4. Touch Secure Settings. To change the page to 2 of 3, on the right side, touch the Down arrow.
5. Touch Display Network Settings > Show IPv4 Address.
6. To save the setting, touch OK.
Xerox® WorkCentre® 6027 Multifunction Printer 27
User Guide
Features
To view the IP address on the control panel when Display Network Settings is not enabled:
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings > Network > Ethernet > TCP/IP.
3. Record the IP address from the display.
4. To return to the Services Home menu, press the Services Home button.
Finding the IP Address on the Configuration Page
1. At the printer control panel, press the Machine Status button.
2. Touch Information Pages.
3. Touch Configuration, then touch Print.
IPv4 and IPv6 address information is located in the Network Setup section of the Configuration
Page under TCP/IPv4 and TCP/IPv6.
Accessing the Printer
The system administrator can set access rights on the printer to ensure that unauthorized users cannot
access the printer.
Logging In
Logging in is the process by which you identify yourself to the printer for authentication. If
authentication is set, to access printer features, you log in with your user credentials.
Logging In at the Control Panel
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Type the passcode using the keypad.
4. Touch OK.
Note: Repeat steps 3 and 4 of the procedure to access each service that is password protected.
28 Xerox® WorkCentre® 6027 Multifunction Printer
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Features
Logging In to CentreWare Internet Services
When Administrator Mode is enabled, the Jobs, Address Book, Properties, and Support tabs are locked
until you enter the administrator user name and password.
To log in to CentreWare Internet Services as the administrator:
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on
page 27.
2. Click the Jobs, Address Book, Properties, or Support tab.
3. Type the administrator user name.
4. Type the password, then type the password again to verify.
Billing Meters
The Billing Meters menu shows the number of processed print jobs. There is a meter for each color mode.
Meter readings track the total number of pages printed for the life of the printer. You cannot reset the
meter readings.
To view the Billing Meters on the control panel:
1. At the printer control panel, press the Machine Status button.
2. Touch Meter Readings.
3. After viewing the readings, touch X to close the window or press the Services Home button to return
to the Services Home menu.
Xerox® WorkCentre® 6027 Multifunction Printer 29
User Guide
Features
www.xerox.com/office/businessresourcecenter
More Information
You can obtain more information about your printer from these sources:
Resource Location
Installation Guide Packaged with the printer.
Other documentation for your printer www.xerox.com/office/WC6027docs
Technical support information for your printer;
including online technical support, Online Support
Assistant, and driver downloads.
Information about menus or error messages
Information Pages
CentreWare Internet Services documentation
Order supplies for your printer www.xerox.com/office/WC6027supplies
A resource for tools and information, including
interactive tutorials, printing templates, helpful tips,
and customized features to meet your individual
needs.
Local sales and support center www.xerox.com/office/worldcontacts
Printer registration www.xerox.com/office/register
Xerox® Direct online store www.direct.xerox.com/
www.xerox.com/office/WC6027support
Press the control panel Help (?) button.
Print from the control panel, or from CentreWare
Internet Services, click Status > Information Pages.
In CentreWare Internet Services, click Help.
30 Xerox® WorkCentre® 6027 Multifunction Printer
User Guide
• Installing the Printer as a Web Services Device .................................................................................................... 81
Online Support Assistant at www.xerox.com/office/WC6027support
3
Installation and S
etup
This chapter includes:
• Installation and Setup Overview ................................................................................................................................ 32
• Selecting a Location for the Printer........................................................................................................................... 33
• Connecting the Printer ................................................................................................................................................... 34
• Installing the Software .................................................................................................................................................. 41
• Configuring Network Settings ..................................................................................................................................... 46
• Configuring General Settings Using CentreWare Internet Services ............................................................. 53
• Configuring General Setup Using the Control Panel .......................................................................................... 55
• Configuring Fax Defaults and Settings ................................................................................................................... 62
• Configuring Security Settings Using CentreWare Internet Services ............................................................. 68
• Configuring Secure Settings Using the Control Panel ........................................................................................ 74
• Setting Up Scanning ....................................................................................................................................................... 76
See also:
Installation Guide packaged with your printer.
Xerox® WorkCentre® 6027 Multifunction Printer 31
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Installation and Setup
Installing the Software on page 41
Installation and Setup Overview
Before printing, your computer and the printer must be plugged in, turned on, and connected. Configure
the initial settings of the printer, then install the driver software and utilities on your computer.
You can connect to your printer directly from your computer using USB, or connect over a network using
an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different
connection methods. Routers, network hubs, network switches, modems, Ethernet cables, and USB cables
are not included with your printer and must be purchased separately. Xerox recommends an Ethernet
connection because it is typically faster than a USB connection, and it provides access to CentreWare
Internet Services.
Note: If the Software and Documentation disc is not available, you can download the latest drivers
from www.xerox.com/office/WC6027drivers.
See also:
Selecting a Location for the Printer on page 33
Choosing a Connection Method on page 34
Connecting the Printer on page 34
Configuring Network Settings on page 46
32 Xerox® WorkCentre® 6027 Multifunction Printer
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Installation and Setup
Clearance Requirements on page 197
Selecting a Location for the Printer
1. Select a dust-free area with temperatures from 10–32°C (50–90°F), and relative humidity 15–85%.
Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold room can
cause condensation inside the printer, directly interfering with image transfer.
2. Place the printer on a level, solid, non-vibrating surface with adequate strength for the weight of the
printer. The printer must be horizontal with all four feet in solid contact with the surface. To find the
weight for your printer configuration, see Physical Specifications on page 197.
After positioning the printer, you are ready to connect it to the power source and computer or network.
See also:
Total Space Requirements on page 197
Xerox® WorkCentre® 6027 Multifunction Printer 33
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Installation and Setup
• Connecting to a Telephone Line ................................................................................................................................ 40
Connecting the Printer
This section includes:
• Selecting a Connection Method ................................................................................................................................. 34
• Connecting to a Computer Using USB ..................................................................................................................... 35
• Connecting to a Wired Network ................................................................................................................................. 35
• Connecting to a Wireless Network ............................................................................................................................ 35
• Connecting to Wi-Fi Direct ........................................................................................................................................... 38
• Configuring AirPrint ........................................................................................................................................................ 38
• Google Cloud Print ........................................................................................................................................................... 39
Selecting a Connection Method
You can connect to your printer directly using Ethernet, USB, wireless, or Wi-Fi Direct. The method you
select depends on how your computer connects to the network. A USB connection is a direct connection
and is the easiest to set up. A wireless connection is used for networking. If you are using a network
connection, it is important to understand how your computer is connected to the network. For details,
see About TCP/IP and IP Addresses on page 46.
Note: Hardware and cabling requirements vary for the different connection methods.
• Network: If your computer is connected to an office network or home network, use an Ethernet
cable to connect the printer to the network. You cannot connect the printer directly to the computer.
It must be connected through a router or hub. An Ethernet network can be used for one or more
computers and supports many printers and systems simultaneously. Ethernet connection is typically
faster than USB and allows you direct access to the settings of the printer using CentreWare
Internet Services.
• Wireless Network: If your computer includes a wireless router or wireless access point, you can
connect the printer to the network with a wireless connection. A wireless network connection
provides the same access and services as a wired connection provides. A wireless network
connection is typically faster than USB and allows direct access to the setting of the printer using
CentreWare Internet Services.
You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smart phone,
using Wi-Fi Direct.
Note: Wi-Fi Direct is disabled by default. Xerox recommends that only one user at a time accesses the
printer using Wi-Fi Direct.
Note: A Wi-Fi Direct connection does not provide network access.
• USB: If you connect the printer to one computer and do not have a network, you can use a USB
connection.
Note: A USB connection does not provide access to CentreWare Internet Services.
34 Xerox® WorkCentre® 6027 Multifunction Printer
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Installation and Setup
Connecting to a Computer Using USB
To use USB, you must have Windows XP SP1 and later, Windows Server 2003 and later, or Macintosh OS
X version 10.5 and later.
To connect the printer to the computer using a USB cable:
1. Ensure that the printer is turned off.
2. Connect the B end of a standard A/B USB 2.0 cable to the USB Port on the back of the printer.
3. Attach the power cord and then plug in the printer and turn it on.
4. Connect the A end of the USB cable to the USB Port on the computer.
5. When the Windows Found New Hardware Wizard appears, cancel it.
6. You are ready to install the print drivers. For details, see Installing the Software on page 41.
Connecting to a Wired Network
1. Ensure that the printer is turned off.
2. Attach a Category 5 or better Ethernet cable from the printer to the network or router socket. Use
an Ethernet hub or router, and two or more Ethernet cables. Connect the computer to the hub or
router with one cable, then connect the printer to the hub or router with the second cable. Connect
to any port on the hub or router except the uplink port.
3. Attach the power cord, then plug in the printer and turn it on.
4. Set or automatically discover the network IP address of the printer. For details, see Assigning the IP
Address of the Printer on page 48.
Connecting to a Wireless Network
You can connect to a wireless network using the Software and Documentation disc included with your
printer or from the printer control panel.
Notes:
• You can connect using the 3-click connection method one time on the first installation attempt
only.
• WPA2 Enterprise networks are not supported.
• The 3-click connection method is supported for Windows 7 and later only.
Connecting with 3-Click Connection
1. Insert the Software and Documentation disc into the appropriate drive on your computer.
If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe
installer file.
2. Click Setup Printer and Install Software.
3. At the License Agreement, select I Agree, then click Next.
4. On the Select a Connection Method screen, click Wireless. If a wireless connection is established, the
Xerox Printer Found screen appears.
Xerox® WorkCentre® 6027 Multifunction Printer 35
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Installation and Setup
5. To connect to the wireless network, click Next, or click Connect to a different wireless network.
6. To complete the installation, click Finish.
Note: If a connection is not established, select Search for Networks or WPS. For details, see Searching
for Networks on page 37 or Connecting Using WPS on page 36.
Connecting Using Wi-Fi Protected Setup (WPS)
1. Insert the Software and Documentation disc into the appropriate drive on your computer.
If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe
installer file.
2. Click Setup Printer and Install Software.
3. At the License Agreement, select I Agree, then click Next.
4. On the Select a Connection Method screen, click Wireless.
5. Click WPS.
6. At the prompt, press and hold the WPS button on the printer for two seconds.
7. After you press the WPS button on the printer, within two minutes, press and hold the WPS button
on your wireless router for two seconds.
8. After you press both buttons, click Next.
9. In the printer list, select your printer.
Note: You can name your printer and choose to share it on the network or set it as your default
printer.
10. In the Software and Documentation window, clear the check box for any undesired options.
11. Click Next.
12. To complete the installation, click Finish.
36 Xerox® WorkCentre® 6027 Multifunction Printer
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Installation and Setup
Connecting Using Searching for Networks
1. Insert the Software and Documentation disc into the appropriate drive on your computer. If the
installer does not start automatically, navigate to the drive, and double-click the Setup.exe installer
file.
2. Click Setup Printer and Install Software.
3. At the License Agreement, select I Agree, then click Next.
4. On the Select a Connection Method screen, click Wireless.
5. On the Select a Wireless Setup Method screen, click Search for Networks.
6. Ensure that the USB cable is connected properly.
7. Select a network, then click Next.
8. Enter the passphrase for your wireless network, then click Next.
9. On the Configure Printer screen, click Next, or to configure IP settings manually, click Advanced.
10. At the prompt, remove the USB cable from the printer, then click Next.
11. In the printer list, select your printer.
Note: You can name your printer and choose to share it on the network or set it as your default
printer.
12. Select Install printer driver, then click Next.
13. In the Software and Documentation window, clear the check box for any undesired options.
14. Click Next.
15. To complete the installation, click Finish.
Connecting to a Wireless Network from the Control Panel
You can connect your printer directly to a wireless network from the printer control panel. You do not
require a computer to connect your printer to the network.
To connect using automatic SSID setup:
1. At the printer control panel, press the Machine Status button.
2. Touch the Tools tab.
3. Touch Admin Setting > Network.
4. Touch Wireless > Wireless Setup Wizard.
5. Select the desired network, then touch Next.
6. Enter the passcode for the selected network, then touch OK.
Xerox® WorkCentre® 6027 Multifunction Printer 37
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Installation and Setup
To connect using manual SSID setup:
1. At the printer control panel, press the Machine Status button.
2. Touch the Tools tab.
3. Touch Admin Setting > Network.
4. Touch Wireless > Wireless Setup Wizard.
5. Select the Manual SSID Setup check box, then touch Next.
6. Enter the network SSID, then touch Next.
7. Select a network mode, then touch Next.
a. Enter the passcode or WEP key, then touch OK.
Connecting to Wi-Fi Direct
You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smart phone,
using Wi-Fi Direct.
Note: Wi-Fi Direct is disabled by default.
Connecting with Wi-Fi Direct from Your Mobile Device
To connect with Wi-Fi Direct, follow the directions provided with your mobile device.
Configuring AirPrint
Use AirPrint to print directly from a wired or wireless device without using a print driver. AirPrint is a
software feature that allows for driverless printing from Apple iOS-based mobile devices and Mac
OS-based devices. AirPrint-enabled printers let you print directly from a Mac or from an iPhone, iPad, or
iPod touch.
Notes:
• Not all applications support AirPrint.
• Wireless devices must join the same wireless network as the printer.
• For AirPrint to function, both IPP and Bonjour (mDNS) protocols must be enabled.
• The device that submits the AirPrint job must be on the same subnet as the printer. To allow
devices to print from different subnets, configure your network to pass multicast DNS traffic
across subnets.
38 Xerox® WorkCentre® 6027 Multifunction Printer
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Installation and Setup
• The Mac OS device must be Mac OS 10.7 or later.
• AirPrint-enabled printers work with iPad (all models), iPhone (3GS or later), and iPod touch (3rd
generation or later), running the latest version of iOS.
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer
on page 27.
2. Click Properties.
3. If the Protocols link is not expanded under Properties, scroll to the Protocols link and expand it.
4. Under Protocols, click AirPrint.
5. To enable AirPrint, next to Enable AirPrint, click Turn On AirPrint.
Note: AirPrint is enabled by default when IPP and Bonjour (mDNS) are both enabled. When AirPrint
is enabled, Turn On AirPrint is not selectable. To disable AirPrint, disable either IPP or Bonjour
(mDNS) protocols.
− To change the printer name, in the Name field, enter a new name.
− To enter a location for the printer, in the Location field, enter the location of the printer.
− To enter a physical location or address for the printer, in the Geo-Location field, enter the
geographic latitude and longitude coordinates in decimal form. For example, use coordinates
like 45.325026, -122.766831 for a location.
6. Click Save Changes.
7. At the prompt, click Restart, or click Back to cancel.
If you click Restart, the printer takes several minutes to restart and apply the new settings.
Google Cloud Print
Google Cloud Print allows you to print documents that are stored in the cloud without using a print
driver.
Before you begin:
• Set up a Google email account.
• Configure the printer to use IPv4.
• Configure Proxy Server settings as needed.
To configure Google Cloud Print:
1. Click Register This Device to Google Cloud Print.
A printer registration page prints.
2. To register the printer, in your Web browser, type the URL provided, or use your mobile phone to
scan the barcode.
Once registered, the word Registered appears in the printer status.
3. To access the Google Cloud Print feature, in your Google account, click Manage Your Printer.
Note: The default printer name appears in this format: Model name (MAC address).
Xerox® WorkCentre® 6027 Multifunction Printer 39
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Installation and Setup
Connecting to a Telephone Line
1. Ensure that the printer is turned off.
2. Connect a standard RJ11 cable, No. 26 American Wire Gauge (AWG) or larger, to the Line port on
the back of the printer.
3. Connect the other end of the RJ11 cable to an operating telephone line.
4. Enable and configure the Fax functions.
For details, see Changing the Default Fax Job Settings on page 62.
40 Xerox® WorkCentre® 6027 Multifunction Printer
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Installation and Setup
• Installing the Drivers and Utilities for Macintosh OS X Version 10.5 and Later ...................................... 44
Windows PCL Driver
Software and
Installing the Software
This section includes:
• Operating System Requirements ............................................................................................................................... 41
• Available Print Drivers .................................................................................................................................................... 41
• Installing the Print Drivers for a Windows Network Printer ............................................................................. 42
• Installing the Print Drivers for a Windows USB Printer ...................................................................................... 43
Before installing driver software, verify that the printer is plugged in, turned on, connected correctly, and
has a valid IP address. The IP address usually appears in the upper right corner of the control panel. If
you cannot find the IP address, see Finding the IP Address of Your Printer on page 27.
If the Software and Documentation disc is not available, download the latest drivers from
www.xerox.com/office/WC6027drivers.
Operating System Requirements
• Windows XP SP1 and later, or Windows Server 2003 and later
• Macintosh OS X version 10.4 or later
Available Print Drivers
To access special printing options, use a Xerox® print driver. The following print drivers are available for
various operating systems. To download the latest driver, go to www.xerox.com/office/WC6027drivers.
Print Driver Source Description
PCL is the default print driver. PCL provides optimal print speed
and compatibility with documents created for older printers.
To take full advantage of the custom features of your printer,
use the PostScript print driver.
This print driver enables printing from a Macintosh OS X
version 10.5 and later operating system.
Windows PostScript Driver
Macintosh OS X version
10.5 and later PostScript
Driver
Documentation
disc and Web
Software and
Documentation
disc and Web
Software and
Documentation
disc and Web
Xerox® WorkCentre® 6027 Multifunction Printer 41
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Installation and Setup
Online Support Assistant at: www.xerox.com/office/WC6027support
Installing the Print Drivers for a Windows Network Printer
1. Insert the Software and Documentation disc into the appropriate drive on your computer. If the
installer does not start automatically, navigate to the drive, and double-click the Setup.exe installer
file.
2. Click Install Software.
3. At the License Agreement, select I Agree, then click Next.
4. Select Network Installation, then click Next.
5. From the list of discovered printers, select your printer, click Add Printer, then click Next.
Note:
• When installing drivers for a network printer, if you do not see your printer in the list, click the
IP Address or DNS Name button. In the IP Address or DNS Name field, type the IP address of
your printer, then click Search to locate your printer. If you do not know the IP address of the
printer, see Finding the IP Address of Your Printer on page 27.
• To enable continued use of the printer even if the IP Address assigned by the DHCP server
changes, you can use the installer or CentreWare Internet Services.
6. In the printer list, select your printer.
Note: You can name your printer and choose to share it on the network or set it as your default
printer.
7. Click Next.
8. In the Software and Documentation window, clear the check box for any undesired options.
9. Click Next.
10. To complete the installation, click Finish.
The following applications are installed on your computer with the print driver:
• PrintingScout
• Launcher
• Express Scan Manager
• Address Book Editor
See also:
42 Xerox® WorkCentre® 6027 Multifunction Printer
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Installation and Setup
Installing the Print Drivers for a Windows USB Printer
1. Insert the Software and Documentation disc into the appropriate drive on your computer.
If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe
installer file.
2. Click Install Software.
3. At the License Agreement, select I Agree, then click Next.
4. To install the printer support software, select Software, then click Next.
5. In the Software and Documentation window, clear the check box for any undesired options.
6. Click Next.
7. To complete the installation, click Finish.
Xerox® WorkCentre® 6027 Multifunction Printer 43
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Installation and Setup
• Utilities ................................................................................................................................................................................. 45
LEDs on the back of the printer near the Ethernet cable connection. When the printer is connected to
Installing the Drivers and Utilities for Macintosh OS X Version 10.5 and Later
This section includes:
• Installing the Print Driver .............................................................................................................................................. 44
• Adding the Printer ............................................................................................................................................................ 44
To access all features of the printer, you must:
1. Install the print driver.
2. Add the printer.
Note: Before installing drivers, verify that the printer is plugged in, turned on, and connected to an
active network or by USB. Ensure that the printer is receiving network information by monitoring the
a functioning network and receiving traffic, the link LED is green, and its amber traffic LED flashes
rapidly.
Installing the Print Driver
1. Insert the Software and Documentation disc into the appropriate drive on your computer.
Note: If the Software and Documentation disc is not available, you can download the latest drivers
from www.xerox.com/office/WC6027drivers.
2. Double-click WorkCentre 6027 Installer.
3. At the Introduction installer window, click Continue.
4. At the License Agreement, select I Agree, then click Next.
5. Select the destination disk, then click Continue.
6. To change the location of the driver installation, click Change Install Location.
7. Click Install.
8. If prompted, enter your password, then click OK.
9. Click Continue Installation.
10. To complete the installation and restart your computer, when the print driver finishes installing, click
Restart.
Adding the Printer
For networking, set up your printer using Bonjour (Rendezvous), or connect using the IP address of your
printer for an LPD/LPR connection. For a non-network printer, create a desktop USB connection.
To add the printer using Bonjour:
1. From the computer Applications folder or from the dock, open System Preferences.
2. Click Print & Fax.
The list of printers appears on the left of the window.
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Online Support Assistant at: www.xerox.com/office/WC6027support
3. Click the plus button (+) under the list of printers.
4. Click the Default icon at the top of the window.
5. Select your printer from the list and click Add.
Note: If your printer was not detected, verify that the printer is on and that the Ethernet or USB
cable is connected properly.
To add the printer by specifying the IP address:
1. From the computer Applications folder or from the dock, open System Preferences.
2. Click Print & Fax.
The list of printers appears on the left of the window.
3. Click the plus button (+) under the list of printers.
4. Click IP.
5. From the Protocol drop-down menu, select the protocol.
6. In the Address field, enter the IP address of the printer.
7. In the Name field, enter a name for the printer.
8. From the Print Using drop-down list, choose Select a driver to use.
9. Select the print driver for your printer model from the list.
10. Click Add.
Now you can print and scan. For details, see Printing on page 127 and Scanning on page 93.
See also:
Utilities
The Address Book Editor and Express Scan Manager are installed automatically when you install the scan
driver. For details, see Installing the Drivers and Utilities for Macintosh OS X Version 10.5 and Later on
page 44.
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• Setting Up the Network Address Book ..................................................................................................................... 51
Configuring Network Settings
This section includes:
• About TCP/IP and IP Addresses ................................................................................................................................. 46
• Finding the IP Address of the Printer Using the Control Panel ....................................................................... 46
• Assigning the Printer IP Address ................................................................................................................................ 48
• Enabling the Printer for Scanning .............................................................................................................................. 51
About TCP/IP and IP Addresses
Computers and printers use TCP/IP protocols to communicate over a network. Macintosh computers use
either TCP/IP or the Bonjour protocol to communicate with a network printer. For Macintosh OS X
systems, TCP/IP is preferred.
With TCP/IP protocols, each printer and computer must have a unique IP address. Many networks as well
as cable and DSL routers have a DHCP server A DHCP server assigns an IP address to every computer and
printer on the network that is configured to use DHCP, automatically.
If you are connected to the Internet using cable or DSL, check with your carrier for information on IP
addressing.
Finding the IP Address of the Printer Using the Control Panel
To install the print drivers for a network-connected printer, you need the IP address of your printer. You
also need the IP address to access the settings of your printer through CentreWare Internet Services. You
can view the IP address of your printer on the Configuration Page or on the control panel.
After the printer has been on for two minutes, print the Configuration Page. The TCP/IP address appears
in the Network section of the page. If the IP address listed on the page is 0.0.0.0, the printer needs more
time to acquire an IP address from the DHCP server. Wait two minutes, then print the Configuration
Page again.
To print the Configuration Page:
1. At the printer control panel, press the Menu button.
Note: To navigate through the menu, use the up or down arrow buttons.
2. Navigate to Information Pages, then press OK.
3. Navigate to Configuration, then press OK.
The IP address of the printer is listed in the Wired Network section of the page.
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To view the IP address of the printer on the control panel:
1. At the printer control panel, press the Menu button.
Note: To navigate through the menu, use the up or down arrow buttons.
2. Navigate to Admin Settings, then press OK.
3. Navigate to Network Setup, then press OK.
4. Navigate to TCP/IP, then press OK.
5. Navigate to IPv4, then press OK.
6. Navigate to IP Address, then press OK.
The IP address of the printer appears on the IP Address screen.
Installation and Setup
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• Changing the IP Address Using the Installer with USB ..................................................................................... 51
Assigning the Printer IP Address
This section includes:
• Assigning the IP Address Automatically ................................................................................................................. 48
• Assigning the IP Address Manually ........................................................................................................................... 49
• Changing the IP Address Using CentreWare Internet Services...................................................................... 50
By default, the printer is set to acquire an IP address from the network server using DHCP. Network
addresses assigned by DHCP are temporary, however. After a specified time, the network could assign a
new IP address to the printer. If the print driver is set to an IP address that changes periodically, you can
experience connectivity issues. To avoid problems, or if your network administrator requires a static IP
address for the printer, you can assign the IP address to the printer.
Note: You can view the IP address of your printer on the control panel or on the Configuration
Report. For details, see Printing the Configuration Report on page 46.
See also:
Assigning the IP Address Manually on page 49
Finding the IP Address of Your Printer on page 27
Assigning the IP Address Automatically
1. At the printer control panel, press the Machine Status button.
2. Touch the Tools tab.
3. Touch Admin Setting > Network.
4. Touch Ethernet > TCP/IP > Get IP Address.
5. To configure the printer to get an IP address from the server automatically or set its own IP address,
select an option:
− DHCP/AutoIP: You can set a random IP address range of 169.254.1.0 to 169.254.254.255 that
is not currently in use on the network. The network mask is set as 255.255.0.0.
− BOOTP: You can obtain an IP address from a BOOTP server that does not respond to DHCP
requests.
− RARP: You can obtain an IPv4 address from an administrative host server.
− Panel: You can set the IP address manually from the printer control panel.
Note: For best results in most networks, select DHCP/AutoIP.
6. Touch OK.
7. At the Restart System prompt, touch Close.
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Assigning the IP Address Manually
You can assign a static IP address to your printer from the printer control panel. Once an IP address is
assigned, you can change it using CentreWare Internet Services.
To assign a static IP address to the printer, you need the following information:
• An IP address properly configured for your network
• The Network Mask address
• The default Router/Gateway address
If you are on a network managed by a network administrator, contact your network administrator to
obtain the network information.
For a home network using routers or other devices to connect the printer to the network, refer to the
device instructions on assigning network addresses. The router or device documentation can give you a
range of acceptable address numbers you can use. It is important that the addresses be similar to the IP
addresses used by other printers and computers on the network, but not the same. Only the last digit
must be different. For example, your printer can have the IPv4 address 192.168.1.2 while your computer
has the IP address 192.168.1.3. Another device can have the IP address 192.168.1.4.
The router could assign the static IP address of the printer to another computer that obtains its IP
address dynamically. To avoid having the IP address reassigned, give the printer an address at the
higher end of the range allowed by the router or device. For example, if your computer has IP address
192.168.1.2, and your device allows IP addresses to 192.168.1.25, select an address between
192.168.1.20 and 192.168.1.25.
In IPv6 network configurations, the IPv6 address is assigned automatically.
To assign a static IP address to the printer:
1. At the printer control panel, press the Machine Status button.
2. Touch the Tools tab.
3. Touch Admin Setting > Network.
4. Touch Ethernet > TCP/IP > Get IP Address.
5. Touch Panel > OK.
6. At the Restart System prompt, touch Close.
7. Touch IP Address.
8. Using the keypad, enter the address as X.X.X.X, where X is a number from 0–255:
− To clear an existing number from a cell, press Clear.
− To enter a one or two-digit number, to advance to the next cell, touch the Right arrow.
When you enter the third digit of a three-digit number, the cursor automatically advances to
the next cell.
− After entering the number in the last cell, touch OK.
9. At the Restart System prompt, touch Close.
10. Touch Subnet Mask.
11. Using the keypad, enter the address as X.X.X.X, where X is a number from 0–255:
− To clear an existing number from a cell, press Clear.
− To enter a one or two-digit number, to advance to the next cell, touch the Right arrow.
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When you enter the third digit of a three-digit number, the cursor automatically advances to
the next cell.
− After entering the number in the last cell, touch OK.
12. At the Restart System prompt, touch Close.
13. Touch Gateway Address.
14. Using the keypad, enter the address as X.X.X.X, where X is a number from 0–255:
− To clear an existing number from a cell, press Clear.
− To enter a one or two-digit number, to advance to the next cell, touch the Right arrow.
When you enter the third digit of a three-digit number, the cursor automatically advances to
the next cell.
− After entering the number in the last cell, touch OK.
15. At the Restart System prompt, touch Close.
16. Turn off the printer, then turn it on again.
See also:
Online Support Assistant at: www.xerox.com/office/WC6027support
Changing the IP Address Using CentreWare Internet Services
To change the IP address of the printer using CentreWare Internet Services:
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on
page 27.
2. Click the Properties link.
If the Protocols link is not expanded under Properties, scroll to the Protocols link and expand it.
3. Click TCP/IP.
4. In the IPv4 section of the page, make the desired changes. For example, to change the way the
printer acquires the IP address, in the Get IP Address field, select a method from the drop-down list.
5. After changing the address information, scroll to the bottom of the page and click Save Changes.
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Changing the IP Address Using the Installer with USB
1. From your installer disk, click Setup Printer and Install Software.
2. At the License Agreement, select I Agree, then click Next.
3. On the Select a Connection Method screen, click Wireless.
4. On the Select a Wireless Setup Method screen, click Search for Networks.
5. Ensure that the USB cable is connected properly.
6. Select a network, then click Next.
7. Enter the passphrase for your wireless network, then click Next.
8. For the Configure Printer screen, click Advanced.
9. For the IP Address Settings screen, modify the settings as needed then, click Next.
10. At the prompt, remove the USB cable from the printer, then click Next.
11. In the printer list, select your printer.
12. In the Software and Documentation window, clear the check box for any undesired options.
13. Click Next.
14. To complete the installation, click Finish.
Enabling the Printer for Scanning
If the printer is connected to a network, you can scan to an FTP address, an email address, or a shared
folder on your computer. First you must set up scanning in CentreWare Internet Services. For details, see
CentreWare Internet Services on page 27.
If the printer is connected with a USB cable, you can scan to a folder on your computer, or scan into an
application. First you must install the scan drivers and the Express Scan Manager utility.
Note: If your printer is connected using the USB cable, you cannot scan to an email address or a
network location, such as a shared folder on your computer.
For details, see Scanning Setup Overview on page 76.
Setting Up the Network Address Book
Before you can use the Network Address Book, configure the printer to communicate with the LDAP
server.
To set up the Network Address Book:
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
2. Click Properties > Protocols > LDAP Server.
3. For IP Address/Host Name & Port, enter the IP address or DNS name for the LDAP server, then enter
the port number for LDAP.
4. Type the root path of the search directory in the Search Directory Root field using Base DN format.
For details on Base DN formatting, see the RFC 2849 - LDAP Data Interchange Format (LDIF)
Technical Specification on the IETF website.
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5. Enter a valid login name and password.
6. Select one or more options.
− To enable the Network Address Book for the Scan to Email service, select Server Email Address
Book.
− To enable the Network Address Book for the Fax service, select Server Fax Address Book.
7. Click Save Changes.
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• Resetting the Printer ....................................................................................................................................................... 54
Configuring General Settings Using CentreWare Internet Services
This section includes:
• Viewing Printer Information ........................................................................................................................................ 53
• Configuring Tray Settings ............................................................................................................................................. 53
• Configuring Printer Defaults ........................................................................................................................................ 54
You can configure general printer settings from your computer using your Web browser and CentreWare
Internet Services.
Note: A USB connection does not provide access to CentreWare Internet Services.
Viewing Printer Information
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
2. In CentreWare Internet Services, click Properties.
3. To expand the menu, in the Properties pane, for the General folder, click the plus symbol (+).
4. Under Version Information, find the printer model number, serial number, and the firmware version
number for the operating systems.
5. Under Page Description Language, find the version numbers for each of the page description
languages installed on the printer.
Configuring Tray Settings
Use this menu to configure the paper trays for the paper size and type, set custom sizes, and turn the
display prompts on and off.
To configure the tray settings:
1. From the General menu, click Tray Management.
2. For Tray Settings, from the lists, select the paper size and paper type.
3. For custom paper sizes, for Custom Paper Length - Y, type a length, and for Custom Paper Width - X,
type a width.
4. To set the display to prompt you for the paper settings each time the paper tray is loaded, for Tray
Display Prompt, select On.
5. Click Save Changes.
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Configuring Printer Defaults
The Printer Defaults page displays the printer model information and product code or serial number. It
also provides a place to enter the name and location of the printer and the name and email address of
the contact.
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
2. In CentreWare Internet Services, click Properties.
3. To expand the menu, in the Properties pane, for the General folder, click the plus symbol (+).
4. Click Printer Defaults.
5. In the fields, type descriptive information as needed.
6. Click Save Changes.
Resetting the Printer
Using Software Resets to restart the printer is faster and wastes fewer consumables than powering the
printer on and off. Restarting the printer can take up to five minutes during which time CentreWare
Internet Services is not available.
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
2. In CentreWare Internet Services, click Properties.
3. To expand the menu, in the Properties pane, for the General folder, click the plus symbol (+).
4. From the General menu, click Resets.
5. To reset the network memory and restart the printer, for Reset network memory and restart the
printer, click Start Printer.
6. To restart the printer without resetting any of the default settings, for Restart the printer, click Start
Printer.
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• Configuring Tray Settings ............................................................................................................................................. 61
Configuring General Setup Using the Control Panel
This section includes:
• Accessing Information About the Printer Using the Control Panel .............................................................. 55
• Using the Power On Wizard ......................................................................................................................................... 55
• Configuring General Settings ...................................................................................................................................... 57
• Configuring the Timers Using the Control Panel ................................................................................................. 61
Accessing Information About the Printer Using the Control Panel
1. At the printer control panel, press the Machine Status button.
2. Touch Information Pages.
3. To scroll through the lists of information pages, use the Up or Down arrows on the touch screen.
4. To print a specific information page, touch the page, then touch Print.
Using the Power On Wizard
The Power On Wizard helps to configure several preliminary settings for the printer, including the
country, date, time, and time zone.
To use the Power On Wizard to set up the printer:
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. To navigate to the Power On Wizard, use the Up or Down arrows, then select Power On Wizard.
5. At the prompt, touch Start.
6. At the message for Restart is Required, touch Yes, Restart.
7. To select your language, use the Up or Down arrows to navigate, touch your language, then touch
Next.
8. To select your time zone:
a. Touch Time Zone.
b. Use the Up or Down arrows to navigate, select your geographic region and your time zone,
then touch OK.
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9. To set the date:
a. Touch Date.
b. Touch Format touch the date format that you want to use, then touch X.
c. Touch Month, then use the keypad to enter the month.
d. Touch Day, then use the keypad to enter the date.
e. Touch Year, then use the keypad to enter the year.
f. Touch OK.
10. To set the time:
a. Touch Time.
b. To select the format, touch 12 Hour or 24 Hour.
c. Touch Hour, then use the keypad to enter the hour.
d. Touch Minute, then use the keypad to enter the minutes.
e. Touch OK.
11. Touch Next.
12. At Do you want to set up Fax now?, select an option.
13. To set up the fax:
a. Use the keypad to enter the fax number.
b. Touch Country.
c. Use the Up or Down arrows to navigate, then touch the name of your country.
d. Touch Next.
14. At Do you want to set up Email now?, select an option.
15. To select how you would like to find an outgoing mail server, select Find It For Me or I Know My
SMTP.
16. If you selected Find It For Me:
a. Touch Next.
b. Select a server from the list.
c. Touch Next.
The printer runs a test on the SMTP mail server.
17. If you selected I Know My SMTP:
a. Touch Next.
b. Use the keypad to enter the SMTP server name.
c. Touch Next.
d. Enter the port number for the SMTP server.
e. Touch Next.
The printer runs a test on the SMTP mail server.
18. Touch Done.
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• Setting the Paper Size/Type Error Alert ................................................................................................................... 60
Configuring General Settings
This section includes:
• Accessing the General Settings Menu ...................................................................................................................... 57
• Configuring the Power Saver Timers ........................................................................................................................ 57
• Setting the Date and Time ........................................................................................................................................... 58
• Setting the Measurement Units ................................................................................................................................. 58
• Setting the Display Brightness .................................................................................................................................... 58
• Configuring Audio Tones .............................................................................................................................................. 59
• Configuring OffHook Wake Up ................................................................................................................................... 59
• Setting the Auto Log Print ............................................................................................................................................ 59
• Configuring the RAM Disk............................................................................................................................................. 59
• Enabling the Fax Server Address Book ..................................................................................................................... 60
• Enabling the Email Server Address Book ................................................................................................................. 60
Use this menu to configure general settings of the printer. For example, time to Energy Saver mode,
alarm settings, and so on.
Accessing the General Settings Menu
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
Configuring the Power Saver Timers
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Power Saver Timer.
5. Touch either Low Power Timer or Sleep Timer.
6. To increase or decrease the number of minutes before the printer enters Power Saver mode, touch
the Plus (+) or Minus (-) buttons, then touch OK.
7. To return to the General menu, touch the Back arrow.
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Setting the Date and Time
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Date and Time.
5. Touch Time Zone.
6. Use the Up or Down arrows to navigate, select your geographic region and time zone, then touch
OK.
7. Touch Date.
8. For Month, Day, and Year, to enter a value, touch Plus (+) or Minus (-).
9. Touch OK.
10. Touch Time.
11. To select the format, touch 12 Hour or 24 Hour.
12. To enter the hour, touch Hour, then use the keypad.
13. To enter the minutes, touch Minute, then use the keypad.
14. Touch OK.
15. To return to the General menu, touch the Back arrow.
Setting the Measurement Units
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Measurement.
5. To select an option for units, touch millimeter (mm) or inches (").
6. Touch OK.
Setting the Display Brightness
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Display Brightness.
5. Touch - or + on the display or use the keypad to enter a number from 1 through 10.
6. Touch OK.
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Configuring Audio Tones
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Audio.
5. Select the tone you want to change, then select an option.
6. Repeat step 2 for each tone you want to set.
7. To return to the General menu, touch the Back arrow.
Configuring OffHook Wake Up
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch OffHook Wake Up.
5. To have the printer exit Power Saver mode when you pick up the external telephone handset, touch
On.
6. Touch OK.
Setting the Auto Log Print
The Auto Log Print option prints a job history log after every 20 print jobs, automatically.
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Auto Log Print.
5. To enable Auto Log Print, touch On.
6. Touch OK.
Configuring the RAM Disk
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch RAM Disk, then touch On.
5. To specify the amount of memory to allocate to the RAM Disk file system, touch Plus (+) or Minus
(-).
6. Touch OK.
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Enabling the Fax Server Address Book
To enable the Network Address Book for the fax service, you can use Server Fax Address Book.
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Fax Server Address Book, then touch On.
5. Touch OK.
Enabling the Email Server Address Book
To enable the Network Address Book for the Scan to Email service, you can select Email Server Address
Book.
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Email Server Address Book, then touch On.
5. Touch OK.
Setting the Paper Size/Type Error Alert
You can set the printer to alert you when the paper size or type does not match the settings in the Tray
Settings menu. The default option is On (Except A4/Ltr). The On (Except A4/Ltr) setting directs the
printer to alert you for all errors except mismatches between A4 and Letter sizes.
To set the Show Paper Size/Type Error alert:
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Paper Size/Type Error.
5. Touch On or On (Except A4/Ltr).
6. Touch OK.
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Configuring the Timers Using the Control Panel
Use the Timers menu to set the timeouts for the control panel touch screen, for faults, and for jobs being
sent to the printer.
To configure the timers:
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings > Timers.
4. To set the delay before the control panel times out, touch Front Panel, touch the delay that you
want, then touch OK.
5. To set how long the printer waits before canceling a print job that stops abnormally:
a. Touch Fault Timeout > On.
b. To change the delay time, touch Plus (+) or Minus (-). The range is 3–300 seconds.
c. Touch OK.
6. To set how long the printer waits for data to arrive from a computer:
a. Touch Job Timeout > On.
b. To change the delay time, touch Plus (+) or Minus (-). The range is 5–300 seconds.
c. Touch OK.
7. To return to the System Settings menu, touch the back arrow. To return to the Services Home menu,
press the Services Home button.
Configuring Tray Settings
You can use the Tray Management menu to configure the paper tray for the paper size and type, set
custom sizes, and turn the display prompts on or off.
To configure the tray settings:
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Tray Management.
3. To have the printer prompt you to set the paper type and size when paper is loaded, select Display
Tray Prompt.
4. To select a paper or envelope size, touch Size, touch the arrows to navigate, touch a size, then touch
Size again.
5. To select a paper type, touch Type, touch the Up or Down arrows to navigate, touch a paper type,
then touch Type again.
6. Touch OK.
7. Touch the Back arrow to return to the previous menu, or press the Services Home button to return
to Service Home.
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• Configuring Fax Settings at the Control Panel (Bridgetown) .......................................................................... 64
Configuring Fax Defaults and Settings
This section includes:
• Configuring Fax Settings from CentreWare Internet Services ....................................................................... 62
• Setting Fax Defaults from the Control Panel ........................................................................................................ 63
It is unlawful to send a message from a fax machine without the proper Fax Send Header information.
The following information must appear on the first transmitted page, or in the top or bottom margin of
each transmitted page:
• Identity of the business or individual sending the fax
• Telephone number of the sending machine
• Date and time of the transmission
Proper configuration of the fax requires setting up the Fax Defaults and Configuring the Fax Settings.
You can configure the defaults and settings from the printer control panel or from CentreWare Internet
Services.
Configuring Fax Settings from CentreWare Internet Services
If your printer is connected to your computer through a wired or wireless network connection, use
CentreWare Internet Services to configure the fax settings.
To use CentreWare Internet Services to configure fax settings:
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on
page 27.
2. In CentreWare Internet Services, click Properties.
3. In the Properties pane, under Fax, click Fax Settings.
Note: For details, see the Help in CentreWare Internet Services.
4. In the Fax Line Settings, enter the Fax Number and Company Name, then select the other fax line
settings from each of the lists.
5. In the Incoming Defaults section:
a. Select the settings for the Receive Mode, Ring Tone Volume, and Discard Size from the lists.
b. Set the Auto Answer times, in seconds, for auto answer in each of the modes.
c. Enter a Remote Receive Tone value as needed. The range is 00–99.
6. In the Forward Settings section, next to Forward Settings, select an option:
− Off: Disables fax forwarding.
− Forward: Directs all incoming faxes to the forwarding number.
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− Print and Forward: Prints incoming faxes and forwards them to the forwarding number.
− Print and Email: Prints incoming faxes and forwards it to an email address.
Note: For the Print and Email function to operate, configure the Email Settings with a valid SMTP
server.
− Forward to Server: Forwards incoming faxes to a server.
− Print and Forward to Server: Prints incoming faxes and forwards them to a server.
7. To enter a forwarding fax number, under Forward to Fax, enter a number in the Forwarding number
field.
8. To enter up to five email addresses, under Forward to Email, enter a valid email address in each of
the Forwarding Email Address fields.
9. To enter server information, under Forward to Server:
− Next to Server Type, select the server type from the list.
− Next to Host Address (IP Address or DNS Name), enter a valid IP address or DNS name for the
server.
− Next to Port Number, enter a valid port number for the server type selected.
− Next to Login Name, enter the user name for logging in to the server.
− Next to Login Password and Re-enter Password, enter the password for logging in to the server.
− Next to Name of Shared Directory, enter the name of the directory for storing faxes.
− Next to Subdirectory Path, enter a name for a path for storing files within the shared directory
as needed.
10. In the Transmission Defaults, select the modes for Prefix Dial and Fax Cover Page, then enter the
Prefix Dial Number and redial information.
11. In the Fax Reports section, from each list, select the condition when the printer prints a fax report.
12. Click Save Changes.
Setting Fax Defaults from the Control Panel
1. At the printer control panel, press the Machine Status button.
2. Touch Tools, then touch Service Defaults.
3. Touch Fax Defaults.
4. Touch Resolution, select the default resolution for fax transmissions, then touch OK.
5. Touch Lighten/Darken, use the scale to make the fax lighter or darker, then touch OK.
6. To select a delayed transmission time, touch Delayed Send.
7. Touch the hour field, then use the keypad to enter the hour.
8. Touch the minute field, then use the keypad to enter the minutes.
9. Touch AM or PM.
10. To save the setting, touch OK.
11. To return to the Services Home menu, press the Services Home button.
Note: If your printer is connected to your computer through a wired or wireless network connection,
use CentreWare Internet Services to configure the fax settings.
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Configuring Fax Settings at the Control Panel (Bridgetown)
Note: If your printer is connected to your computer through a wired or wireless network connection,
use CentreWare Internet Services to configure the fax settings.
There are four areas to configure in Fax Settings:
• Fax Line Settings
• Incoming Defaults
• Transmission Defaults
• Fax Reports
For proper fax operation, before you use the fax, configure all of the settings. You can change the
settings using the control panel or CentreWare Internet Services.
Configuring Fax Line Settings from the Control Panel
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch Fax Settings.
4. Touch Fax Line Settings.
5. Touch Fax Number, enter the fax line number, then touch OK.
6. Touch Country, use the arrow keys to scroll through the lists, select your country, then touch OK.
7. At the Restart is Required message, to save the settings and restart the printer, click Yes, Save.
Note: If this time is the first for fax setup, restart the printer to have the remaining menu selections
appear.
8. At the printer control panel, press the Machine Status button.
9. Touch Tools > Admin Settings.
10. Touch Company Name, enter the company name on the touch pad, then touch OK.
11. Touch Line Type, select PSTN or PBX, then touch OK. At the Restart System prompt, touch Close.
12. To select the next screen, touch the Up and Down arrows on the display.
13. Touch Line Monitor, touch to select the level, then touch OK. At the Restart System prompt, touch
Close.
14. Touch DRPD Patterns, touch to select a pattern, then touch OK. At the Restart System prompt,
touch Close.
15. Touch Extel Hook Threshold, touch to select the level, then touch OK. At the Restart System
prompt, touch Close.
16. Touch the Back arrow to return to the Fax Settings menu or press the Services Home button to
return to Service Home.
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Configuring Fax Incoming Defaults from the Control Panel
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch Fax Settings.
4. Touch Incoming Defaults.
5. Use the Up and Down arrows to navigate between the lists.
6. Touch Receive Mode, touch the mode to select it, then touch OK.
7. Touch Ring Tone Volume, select the volume, then touch OK. At the Restart System prompt, touch
Close.
8. Touch Auto Answer Setup.
a. Select the appropriate setup for your fax set:
• Auto Answer for a fax line that is hooked up without a telephone or answering machine.
• Auto Answer TEL/FAX for a fax line that is hooked up with a telephone.
• Auto Answer ANS/FAX for a fax line that is hooked up with an answering machine.
b. Next to your selection, use the keypad to enter the delay before the printer answers.
c. To return to incoming defaults, touch the Back arrow.
9. To reject faxes sent from unwanted sources:
a. Touch Junk Filter, then touch On or Off.
b. Touch OK.
c. At the Restart System prompt, touch Close.
d. To return to incoming defaults, touch the Back arrow.
10. To configure Secure Receive:
Note: To use Secure Receive, set up Panel Lock first.
a. Touch Secure Receive.
b. Touch Secure Receive Set, select Enable, then enter a four-digit PIN.
c. Touch the Back arrow to return to Incoming Defaults.
11. To configure how faxes are forwarded:
a. Touch Forward Settings.
b. To forward the fax without printing, touch Forward, enter the forwarding number, then touch
OK.
c. To print the fax then forward it to another number, touch Print and Forward, enter the
forwarding number, then touch OK.
d. At the Restart System prompt, touch Close.
12. To have faxes printed on both sides of the sheets:
a. Touch 2-Sided Printing, select On, then touch OK.
b. At the Restart System prompt, touch Close.
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13. To receive a fax while using the external telephone after hearing a fax tone:
a. Touch Remote Receive, then touch On.
b. Enter a two-digit tone code, then touch OK.
c. At the Restart System prompt, touch Close.
14. To instruct the printer what to do when it receives a document longer than the paper loaded in your
printer:
a. Touch Discard Size.
b. To have the printer print oversized faxes on two sheets of paper, select Off.
c. To have the printer reduce the size of the incoming fax so that it fits the selected paper, select
Auto Reduction.
d. To have the printer discard the data or image that falls outside the margins of the selected
paper, select On.
e. Touch OK.
f. At the Restart System prompt, touch Close.
g. Touch the Back arrow to return to the previous menu, or press the Services Home button to
return to Service Home.
Configuring Fax Transmission Defaults from the Control Panel
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch Fax Settings.
4. Touch Transmission Defaults.
5. To configure the printer to auto redial a busy number or a line that does not answer:
a. Touch Auto Redial Setup.
b. To change the number of redial attempts, touch Number of Redial, enter a number from 0–9,
then touch OK.
c. Touch OK.
d. At the Restart System prompt, touch Close.
6. To change the interval between the redial attempts:
a. Touch Redial Interval, then enter a number from 1–15 for the delay in minutes.
b. Touch OK.
c. At the Restart System prompt, touch Close.
7. To change the interval between resend attempts:
a. Touch Interval Timer, then enter a number from 3–255 for the delay in seconds.
b. Touch OK.
c. At the Restart System prompt, touch Close.
d. Touch the Back arrow to return to Transmission Defaults.
8. To select the dialing type for your outgoing faxes:
a. Touch Dial Type.
b. Select an option:
• PB uses push-button tone dialing.
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• DP (10 PPS) sets 10 pulse per second dialing pulses as the dial type.
• DP (20 PPS) sets 20 pulse per second dialing pulses as the dial type.
c. Touch OK.
d. At the Restart System prompt, touch Close.
9. To enter a prefix dial number:
a. Touch Prefix Dial, then select On.
b. Enter the prefix number, then touch OK.
c. At the Restart System prompt, touch Close.
10. To have the printer generate a cover page for each fax transmission, touch Fax Cover Page, touch
On, then touch OK.
11. To enable or disable the Error Correction Mode:
a. Touch ECM, then touch On or Off.
b. Touch OK.
c. At the Restart System prompt, touch Close.
12. To select the modem speed, touch Modem Speed, select the transmission speed, then touch OK.
13. When sending a manual fax, to have the number of the recipient appear on the Sending Fax screen:
a. Touch Display Manual Fax Recipients, then touch On.
b. Touch OK.
14. Touch the Back arrow to return to the previous menu, or press the Services Home button to return
to Service Home.
Configuring Fax Reports from the Control Panel
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch Fax Settings.
4. Touch Fax Reports.
5. To print a fax activity report after every 50 fax communications, touch Fax Activity, touch Auto
Print, then touch OK.
6. To print a report of the transmission results after sending a fax, touch Fax Transmit, select an
option, then touch OK.
7. To print a report of the transmission results after sending a fax to multiple destinations, touch Fax
Broadcast, select an option, then touch OK.
8. To print a fax protocol report to help troubleshoot fax problems, touch Fax Protocol, select an
option, then touch OK.
9. Touch the Back arrow to return to the previous menu, or press the Services Home button to return
to Service Home.
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• Managing Certificates.................................................................................................................................................... 72
Configuring Security Settings Using CentreWare Internet Services
This section includes:
• Opening the Security Menu ......................................................................................................................................... 68
• Configuring Administrative Security Settings ....................................................................................................... 68
• Configuring IPsec Settings ........................................................................................................................................... 69
• Configuring the Host Access List ................................................................................................................................ 69
• Configuring SSL Settings ............................................................................................................................................... 71
Use security settings to configure administrative settings, authentication, user access and privileges, and
service access.
Note: For details, see the Help in CentreWare Internet Services.
Opening the Security Menu
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
2. In CentreWare Internet Services, click Properties.
3. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder.
Configuring Administrative Security Settings
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
2. In CentreWare Internet Services, click Properties.
3. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder.
4. Click Administrator Security Settings.
5. To turn on administrator privileges, select Enable Administrator Mode.
6. Enter the user name and password, then reenter the password.
7. To enter the default user name and password, leave the fields blank, then click OK.
8. For Access denial by the authentication failure of the Administrator, enter the number of login
attempts allowed before the user is locked out.
9. Click Save Changes.
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Configuring IPsec Settings
IPsec is a protocol suite that uses authentication or encryption of each IP packet in a datastream to
secure Internet Protocol (IP) communications. IPsec also includes protocols for cryptographic key
establishment and can be implemented as part of the overall security policy for your company.
To configure IPsec Help:
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
2. In CentreWare Internet Services, click Properties.
3. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder.
4. Click IPsec.
5. To use the IPsec protocol, next to Protocol, select Enabled.
6. Next to Shared Key, enter the shared key value, up to 255 characters long.
7. Next to Verify Shared Key, re-enter the shared key value.
8. To specify the lifetime of the secure association, next to IKE SA Lifetime, enter a number. The range
is 5–28800 minutes.
9. To set the maximum time that a secure association is linked without activity, next to IPsec SA
Lifetime, enter a number. The range is 5–2880 minutes.
10. To set the level of cryptographic strength, next to DH Group, select G1 for low, and G2 for strong.
11. To turn on Perfect Forward Security, next to PFS, select Enabled.
12. In the Specify Destination IPv4 Address, enter the IP address and port number as X.X. X.X/P.
X must be a number from 0 through 255.
13. In the Specify Destination IPv6 Address, enter the IP address and port exactly as it appears for the
destination server.
14. To specify how the printer treats data from non-IPsec devices, next to Communicate with Non-IPsec
device, select an option:
− Bypass directs the printer to bypass the IPsec security protocol and use the data.
− Discard directs the printer to discard the data without using it.
15. Click Save Changes.
Configuring the Host Access List
The host access list controls access to the printer over LPR or Port 9100. You can enter up to five IP
address/mask combinations, and then select to reject, accept, or turn off the filtering for each IP address.
You can enter a specific IP address and address mask, or you can enter a range of IP addresses and
address masks. If no IP address and address mask is entered in the host access list, there are no
limitations on printer access.
You can allow printing from one specific IP address only. The access list would look like the following
table:
Access List IP Address Address Mask Operation
1 192.168.200.10 255.255.255.255 Accept
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2
192.168.200.0
255.255.255.0
Reject
3
192.168.0.0
255.255.0.0
Accept
You can reject one specific IP address, but allow printing from any other address. The access list would
look like the following table:
Access List IP Address Address Mask Operation
1 192.168.200.10 255.255.255.255 Reject
2 0.0.0.0 0.0.0.0 Accept
The first row of the access list is the highest priority. If configuring a list with multiple rows, enter the
smallest range first. Make the first row the most specific, and the last row the most general.
For example, you can set up the host access list to do the following:
• Accept printing from a specific network.
• Reject printing from a particular network mask within that network.
• Accept printing from one particular IP address within that network mask.
In this example, the access list would look like the following table:
Access List IP Address Address Mask Operation
1 192.168.200.10 255.255.255.255 Accept
To configure the Host Access List:
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
2. In CentreWare Internet Services, click Properties.
3. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder.
4. Click Host Access List.
5. In the IP Address field, enter the IP address of the host as X.X. X.X, where X is a number from 0
through 255. For example, 192.168.200.10.
6. In the Address Mask field, enter the network mask for the host as X.X. X.X, where X is a number from
0 through 255. For example, 255.255.255.255.
7. Under Operation, for the action the host takes with the IP address:
− Off indicates that this row of the access list is inactive. This setting lets you enter a specific IP
address or range of addresses before you plan to enforce the Accept or Reject operation.
− Accept allows the specified IP address or range of addresses access to the printer.
− Reject denies the specified IP address or range of addresses access to the printer.
8. Click Save Changes.
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Configuring SSL Settings
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
2. In CentreWare Internet Services, click Properties.
3. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder.
4. Click SSL/TLS Server Communication.
5. For Enable SSL, select Enabled.
6. To configure the printer to create a digitally signed certificate, click Create New Certificate.
7. To select the DKIM signature type, for Public Key Method, select RSA/SHA-256 or RSA/SHA-1.
8. To select the size of the key, for Public Key Size, select the number of bits.
9. To set the number of days that the certificate is effective, for Validity, enter a number.
10. Adjust the parameters of the new digital certificate as needed, then click Generate Certificate.
11. For the new settings to take effect, restart your printer.
Note: After you generate a signed certificate, Certificate Management appears in the Security
menu.
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• Overview of Setting Up Digital Certificates ........................................................................................................... 72
Managing Certificates
This section includes:
• About Security Certificates ........................................................................................................................................... 72
About Security Certificates
A digital certificate is a file that contains data used to verify the identity of the client or server in a
network transaction. A certificate also contains a public key used to create and verify digital signatures.
One device proves its identity to another by presenting a certificate trusted by the other device. Or, the
device can present a certificate signed by a trusted third party and a digital signature proving its
ownership of the certificate.
A digital certificate includes the following data:
• Information about the owner of the certificate
• The certificate serial number and expiration date
• A public key
• A purpose defining how the certificate and public key can be used
This printer supports two types of certificates.
• Device Certificate: This certificate contains a private key and a stated purpose that allows the
printer to use it to prove identity.
• Trusted Certificate: A self-signed certificate is a certificate from a device that verifies its identity to
any devices that connect to it.
Note: This printer does not support Certificate Authority (CA) certificates.
To ensure that the printer can communicate with other devices over a secure trusted connection, both
devices must have specific certificates installed.
Overview of Setting Up Digital Certificates
The following steps are an overview of the procedure to set up and use digital certificates.
1. Enable HTTPS communications.
2. Import and set up digital certificates.
a. Import the digital certificates.
b. Configure the digital certificate purpose.
c. Verify the digital certificate purpose.
3. Configure security features.
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Enabling HTTPS Communication
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
2. Click Properties.
3. Select Security > SSL/TSL Communication.
4. To configure the printer to create a digitally signed certificate, click Create New Certificate.
5. To select the DKIM signature type, for Public Key Method, select RSA/SHA-256 or RSA/SHA-1.
6. To select the size of the key, for Public Key Size, select the number of bits.
7. For Issuer, type the name of the organization that issues the certificate.
8. To set the number of days that the certificate is effective, for Validity, enter a number.
9. Adjust the parameters of the new digital certificate as needed, then click Generate Certificate.
10. For the new settings to take effect, restart your printer.
Note: After you generate a signed certificate, Certificate Management appears in the Security
menu.
11. In the address bar, type the IP address of the printer, then press Enter or Return.
12. To display the SSL page, select Properties > Security > SSL/TSL Communication.
13. Ensure that Enabled SSL is selected.
Viewing the Digital Certificate Purpose
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
2. In CentreWare Internet Services, click Properties.
3. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder.
4. Click Properties.
In the navigation panel, scroll to Security, then select Certificate Management.
Deleting a Digital Certificate
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
2. Click Properties.
3. In the navigation panel, click Security > SSL/TLS Server Communication, then click Delete All
Certificates.
4. To confirm, click Delete.
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• Configuring Secure Settings......................................................................................................................................... 75
Configuring Secure Settings Using the Control Panel
This section includes:
• Accessing the Secure Settings Menu ........................................................................................................................ 74
• Setting Panel Lock............................................................................................................................................................ 74
• Setting Service Locks ....................................................................................................................................................... 74
Use this menu for controlling access to printer features.
Accessing the Secure Settings Menu
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Use the Up or Down arrows to navigate, then touch Secure Settings.
Setting Panel Lock
1. At the Secure Settings screen, touch Panel Lock > Enable > OK.
2. At the prompt, enter a four-digit passcode, then touch OK.
3. At the prompt, re-enter the passcode.
4. Touch the Back arrow to return to the previous menu, or press the Services Home button to return
to Service Home.
Setting Service Locks
A list of installed services appears in this menu and lets you configure the way they appear on the
control panel for non-authorized users. Each service can be set from a selection of access levels.
• Enabled allows the non-authorized users access to the service.
• Passcode Locked allows authorized users access to the service after entering a passcode.
• Color Passcode Locked allows authorized users access to a color service, such as copying, after
entering a passcode.
• Disabled blocks access to the service for non-authorized users.
Note: Panel Lock must be enabled before setting the service locks.
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To set the service locks:
1. From the Secure Settings menu, use the Up or Down arrows to navigate to the menu with their
service listed.
2. Touch a service name.
3. Touch an access option, then touch OK.
Note: After setting a service lock for fax access, at the Restart prompt, touch Close.
Configuring Secure Settings
1. To allow users to edit the From field in emails sent from the printer, touch Edit Email From Field >
Enable > OK.
2. To allow users to select recipients only from the phonebook or address book, touch Confirm
Recipients > Confirm Recipient > OK.
3. To restrict emails to selected domains only, touch Domain Filtering > Allow Domains> OK.
4. To enable downloading firmware upgrades, touch Software Download > Enable > OK.
5. To set the IP address or host name to appear on the control panel screen, or to hide the network
information, touch Display Network Information. Touch an option, then touch OK.
6. To limit the number of attempts allowed when logging in as an administrator, touch Login
Attempts > On. Enter a number from 1 through 10, then touch OK.
7. Touch the Back arrow to return to the previous menu, or press the Services Home button to return
to Service Home.
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• Setting Up Scanning With USB .................................................................................................................................. 80
Scanning on page 93
Setting Up Scanning
This section includes:
• Scanning Setup Overview ............................................................................................................................................. 76
• Setting Up Scanning to a Shared Folder on Your Computer ........................................................................... 77
• Setting Up Scanning to an FTP Server ..................................................................................................................... 78
• Setting Up Scanning to an Email Address .............................................................................................................. 79
See also:
Scanning Setup Overview
If the printer is connected to a network, it is enabled for scanning. Before you can scan, you must do the
following:
• If you are scanning to a shared folder on your computer, share the folder, set the correct
permissions, and add the folder as an Address Book entry in CentreWare Internet Services.
• If you are scanning to an FTP server, add the FTP server and set the correct folder permissions as an
Address Book entry in CentreWare Internet Services.
• If you are scanning to an email address, configure the email server in CentreWare Internet Services.
If the printer is connected using a USB cable, you cannot scan to an email address or a network location.
You can scan to a folder on your computer, or scan into an application after installing the scan drivers
and the Express Scan Manager utility.
For details, see Installing the Software on page 41.
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• Adding a Folder as an Address Book Entry Using CentreWare Internet Services .................................... 78
Setting Up Scanning to a Shared Folder on Your Computer
This section includes:
• Sharing a Folder on a Windows Computer ............................................................................................................. 77
• Sharing a Folder Using Macintosh OS X Version 10.5 and Later ................................................................... 77
Before you can scan to a shared folder, you must share the folder, then add the folder as an Address
Book entry in CentreWare Internet Services.
For details, see CentreWare Internet Services on page 27.
Sharing a Folder on a Windows Computer
1. Open Windows Explorer.
2. Right-click the folder you want to share, then select Properties.
3. Click the Sharing tab, then click Advanced Sharing.
4. Select Share this folder.
5. Click Permissions.
6. Select the Everyone group, and verify that all permissions are enabled.
7. Click OK.
Note: Remember the Share name for later use.
8. Click OK again.
9. Click Close.
Sharing a Folder Using Macintosh OS X Version 10.5 and Later
1. From the Apple menu, select System Preferences.
2. From the View menu, select Sharing.
3. From the Services list, select File Sharing.
4. Click the plus icon (+) below the Shared Folders field. A folder list appears.
5. Select the folder you want to share on the network, then click Add.
6. From the Users list, click Everyone.
7. From the list to the right of the Users window, use the arrow buttons to set user privileges to Read &
Write.
8. Click the Options button.
9. To share this folder with Windows computers, select Share files and folders using SMB.
10. Select the On check box to the left of File Sharing in the Service pane.
The folder and its contents are shared with network users.
11. Close the System Preferences window.
Note: When you open a shared folder, a Shared Folder banner appears in the Finder for the folder
and its subfolders.
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Adding a Folder as an Address Book Entry Using CentreWare Internet Services
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer
on page 27.
2. Click Address Book.
3. Under Network Scan (Comp./Serv.), click Computer/Server Address Book.
4. Click Add next to any empty field, and enter the following information:
− Name: Enter the name that you want to appear in the Address Book.
− Server Type: Select Computer (SMB).
− Host Address: Enter the IP address of your computer.
− Port Number: Enter the default port number for SMB, 139, or select a number from the range
provided.
− Login Name: Enter your computer user name.
− Login Password: Enter your computer login password.
− Re-enter Password: Enter your login password again.
− Name of Shared Directory: Enter a name for the directory or folder. For example, if you want
the scanned files to go in a folder named scans type scans.
− Subdirectory Path: Enter the path of the folder on the FTP server. For example, if you want the
scanned files to go in a folder named colorscans inside the scans folder, type /colorscans.
5. Click Save Changes.
Setting Up Scanning to an FTP Server
Before you set up scanning to an FTP Server, the server must have the proper software installed and be
configured with shared folders for each user.
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer
on page 27.
2. In CentreWare Internet Services, click Address Book.
3. Under Network Scan (Comp./Serv.), click Computer/Server Address Book.
4. Click Add next to any blank field, then enter the following information:
− Name: Enter the name that you want to appear in the Address Book.
− Network Type: Select Server (FTP).
− Host Address: Enter the IP address or DNS name of the FTP server.
− Port Number: Enter the default port number for FTP, 21, or select a number from the range
provided.
− Login Name: Enter a valid login name for your FTP server.
− Password: Enter a valid password for your FTP server.
− Re-enter Password: Enter the password again.
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− Name of Shared Directory: Enter a name for the directory or folder. For example, if you want
the scanned files to go in a folder named scans, type scans.
− Subdirectory Path: Enter the path of the folder on the FTP server. For example, if you want the
scanned files to go in a folder named colorscans inside the scans folder, type /colorscans.
5. Click Save Changes. A new address book entry is created.
Now you can scan to the FTP server.
Setting Up Scanning to an Email Address
Before you can scan to an email address, you must configure the printer to communicate with your
SMTP email server.
To configure the SMTP server settings:
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer
on page 27.
2. Click Properties.
3. In the left pane, under Protocols, click Email Settings.
4. Type the following information:
− Next to Enter the "From" Email Address, type an appropriately formatted email address to
appear in the From field of emails from the printer.
− For SMTP Server (IP Address or DNS Name), type the IP address or DNS name of the SMTP
server.
If you do not know the IP Address or DNS Name of the SMTP server, click Auto Detect SMTP
Server.
− For SMTP Port, type the default port number of 25 for SMTP, or select a number from the
range provided.
5. Select an Authentication Type.
Note: Ensure that the authentication type is compatible with your SMTP server.
6. If authentication is required, enter a valid SMTP Login Name for the SMTP Server.
7. If authentication is required, enter a valid password for the SMTP server.
8. Re-enter the password.
9. Scroll down, then click Save Changes.
Note: Contact your Internet service provider or system administrator to obtain your SMTP server
name or IP address. Some Internet service providers require authentication. Ensure that you confirm
the authentication type, login, and password.
Now you can scan to an email address. For details, see Setting Up Scanning to an Email Address on page
79.
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Setting Up Scanning With USB
If the printer is connected using a USB cable, you cannot scan to an email address or a network location.
You can scan to a folder on your computer, or scan into an application after installing the scan drivers
and the Express Scan Manager utility. For details, see Installing the Software on page 41.
Setting Up Scanning to a Folder on Your Computer With USB
1. Start Express Scan Manager:
− Windows: Click Start > Programs > Xerox. Select your printer from the list. Double-click Express
Scan Manager.
− Macintosh: Navigate to Applications > Xerox. Select your printer from the list. Double-click
Express Scan Manager.
2. Click OK to accept the default Destination Path folder, or click Browse to navigate to another folder.
3. Press OK.
Now you can scan to a folder on your computer. For details, see Scanning to a Folder on USB Connected
Computer on page 97.
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Installation and Setup
Installing the Printer as a Web Services Device
Web Services on Devices (WSD) allow a client to discover and access a remote device and its associated
services across a network. WSD supports device discovery, control, and use.
To install a WSD printer using the Add Printer Wizard:
1. At your computer, access the Add Printer Wizard.
− For Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.
− For Windows Server 2003 and later, click Start > Settings > Printers.
− For Windows 7, click Start > Devices and Printers.
− For Windows 8, click Control Panel > Devices and Printers.
2. To launch the Add Printer Wizard, click Add a Printer.
3. In the list of available devices, select the one you want to use, then click Next.
4. If the printer that you want does not appear in the list, click The printer that I want is not listed.
a. Select Add a printer using a TCP/IP address or hostname, then click Next.
b. For the Device type field, select Web Services Device.
c. Enter the printer IP address in the Hostname or IP address field, then click Next.
5. Complete the steps in the wizard, then click Finish.
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• Printing on Special Paper .............................................................................................................................................. 90
4
Paper and Media
This chapter includes:
• Supported Paper ............................................................................................................................................................... 84
• Loading Paper ................................................................................................................................................................... 87
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Paper and Media
• Supported Custom Paper Sizes ................................................................................................................................... 86
Supported Paper
This section includes:
• Ordering Paper .................................................................................................................................................................. 84
• General Paper Loading Guidelines ............................................................................................................................ 84
• Paper That Can Damage Your Printer ...................................................................................................................... 84
• Paper Storage Guidelines .............................................................................................................................................. 85
• Supported Paper Types and Weights ....................................................................................................................... 85
• Supported Standard Paper Sizes ................................................................................................................................ 86
Your printer is designed to use various paper and other media types. To ensure the best print quality and
to avoid jams, follow the guidelines in this section.
For best results, use Xerox paper and media recommended for your printer.
Ordering Paper
To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC6027supplies.
General Paper Loading Guidelines
• Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.
• Adjust the paper guides to fit the paper size.
• Fan paper before loading it in the paper tray.
• If excessive jams occur, use paper or other approved media from a new package.
• Do not print on label media once a label has been removed from a sheet.
• Use only paper envelopes. Print envelopes 1-sided only.
Paper That Can Damage Your Printer
Some paper and other media types can cause poor output quality, increased paper jams, or damage
your printer. Do not use the following:
• Rough or porous paper
• Inkjet paper
• Non-laser glossy or coated paper
• Paper that has been photocopied
• Paper that has been folded or wrinkled
• Paper with cutouts or perforations
• Stapled paper
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Paper and Media
Lightweight Cardstock
106–163 g/m²
• Envelopes with windows, metal clasps, side seams, or adhesives with release strips
• Padded envelopes
• Plastic media
CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not
cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction
Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Please contact your local representative for details.
Paper Storage Guidelines
Storing your paper and other media properly contributes to optimum print quality.
• Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from
ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly
damaging to paper.
• Reduce the exposure of paper to strong lights for long periods of time.
• Maintain constant temperatures and relative humidity.
• Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to collect
moisture.
• Store paper flat, either on pallets, cartons, shelves, or in cabinets.
• Avoid food or drinks in the area where paper is stored or handled.
• Do not open sealed packages of paper until you are ready to load them into the printer. Leave
stored paper in the original packaging. The paper wrapper protects the paper from moisture loss or
gain.
• Some special media is packaged inside resealable plastic bags. Store the media inside the bag until
you are ready to use it. Keep unused media in the bag and reseal it for protection.
Supported Paper Types and Weights
Paper Type Weight
Plain
Plain Reloaded
Letterhead
Hole Punched
Colored
Recycled 60–105 g/m²
Bond, Heavy Plain 91–105 g/m²
Lightweight Cardstock Reloaded
Lightweight Glossy Cardstock
Lightweight Glossy Cardstock Reloaded
Labels
Envelopes
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Heavyweight 60–90 g/m²
Lightweight 60–80 g/m²
Note: The default setting is Heavyweight. For
details on how to change the paper type
setting, see Adjusting Paper Type on page 159.
Paper and Media
x
x
Supported Standard Paper Sizes
European Standard Sizes North American Standard Sizes
A4 (210 x 297 mm, 8.3 x 11.7 in.)
B5 (176 x 250 mm, 6.9 x 9.8 in.)
A5 (148 x 210 mm, 5.8 x 8.3 in.)
Legal (216 x 356 mm, 8.5 x 14 in.)
Folio (216 x 330 mm, 8.5 x 13 in.)
Letter (216 x 279 mm, 8.5 x 11 in.)
Executive (184 x 267 mm, 7.25 x 10.5 in.)
C5 envelope (162 x 229 mm,
6.4 x 9 in.)
DL envelope (110 x 220 mm,
4.33
8.66 in.)
Monarch envelope (98 x 190 mm,
3.9 x 7.5 in.)
No. 10 envelope (241 x 105 mm,
9.5 in.)
4.1
Supported Custom Paper Sizes
You can use custom-sized paper within the following dimensions in your printer:
• Width: 76.2–215.9 mm (3–8.5 in.)
• Length: 127–355.6 mm (5–14 in.)
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Paper and Media
• Configuring the Paper Tray for Legal and A4 ....................................................................................................... 88
Loading Paper
This section includes:
• Loading Paper ................................................................................................................................................................... 87
Loading Paper
1. Remove the tray from the printer.
− To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray
slightly, then pull it out.
2. At the back of the paper tray, press the paper lift tray down until it locks.
3. Adjust the paper length and width guides as illustrated.
4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.
This procedure separates any sheets that are stuck together and reduces the possibility of jams.
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Paper and Media
5. Load paper into the tray with the print side face up, then adjust the length and width guides to fit
the paper.
− Load hole punched paper with the holes to the left.
− To print letterhead, load paper face up with the top of the paper toward the back of the tray.
Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to
jam.
6. Slide the tray back into the printer.
7. Push the tray in all the way.
Notes:
• If the tray does not go in all the way, ensure that the paper lift plate at the back of the tray is
locked down.
• If the tray is extended for legal size paper, the tray protrudes when it is inserted into the
printer.
Configuring the Paper Tray for Legal and A4
You can adjust the length of the paper tray to accommodate A4/Letter, and Legal (8.5 x 14") paper sizes.
In the Legal length setting, the tray protrudes from the front of the printer.
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Paper and Media
Changing the Length of the Paper Tray to Match the Paper Length
1. Remove all paper from the tray.
2. To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray slightly,
then pull it out.
3. To extend the tray, with one hand, hold the back of the tray. With the other hand, at the front of
the tray, press the release latch and pull the ends outward until they latch.
4. To compress the tray for shorter paper, with one hand, hold the back of the tray. With the other
hand, at the front of the tray, press the release latch, then push the ends inward until they latch.
5. To protect the paper, place the paper cover over the extended section of the paper tray.
6. Load paper into the tray, then insert it back into the printer.
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Paper and Media
• Printing on Glossy Cardstock ....................................................................................................................................... 92
Printing on Special Paper
This section includes:
• Envelopes ............................................................................................................................................................................ 90
• Labels .................................................................................................................................................................................... 91
To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC6027supplies.
Envelopes
You can print envelopes using the main tray.
Loading Envelopes in the Paper Tray
1. To load envelopes in the paper tray:
2. Remove the tray from the printer.
− To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray
slightly, then pull it out.
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Paper and Media
3. Slide open the paper guides.
4. Do one of the following:
− Insert No. 10, DL, or Monarch envelopes with the print side up, flaps closed and facing down,
and the flap side to the right.
Note: To prevent wrinkling on No. 10, DL, C5, or Monarch envelopes, load them print side up, flaps
open and facing away from the printer.
Note: When you load envelopes long-edge feed, ensure that you specify landscape orientation in
the print driver.
− Insert C5 envelopes with the print side up, flaps open and facing away from the printer.
5. Adjust the paper guides so they rest lightly against the edges of the envelopes.
Labels
Ensure that label stock is placed face-up in the paper tray.
Guidelines for Printing Labels
• Use labels designed for laser printing.
• Do not use vinyl labels.
• Do not feed a sheet of labels through the printer more than once.
• Do not use dry gum labels.
• Print only on one side of the sheet of labels. Use full sheet labels only.
• Store unused labels flat in their original packaging. Leave the sheets of labels inside the original
packaging until ready to use. Return any unused sheets of labels to the original packaging and
reseal it.
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Paper and Media
• Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions. Storing
them in extreme conditions can cause print-quality problems or cause them to jam in the printer.
• Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and
jam in the printer.
• In the print driver software, select Label as the paper type.
• Before loading labels, remove all other paper from the tray.
CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing
sheet. It could damage the printer.
Printing on Glossy Cardstock
You can print on Lightweight Glossy Cardstock that is 163 g/m² or less.
• Do not open sealed packages of glossy cardstock until you are ready to load them into the printer.
• Leave glossy cardstock in the original wrapper, and leave the packages in the shipping carton until
ready to use.
• Remove all other paper from the tray before loading glossy cardstock.
• Load only the amount of glossy cardstock you are planning to use. Do not leave glossy cardstock in
the tray when you are finished printing. Replace unused cardstock in the original wrapper and seal.
• Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy cardstock to
curl and jam in the printer.
• In the print driver software, select the desired glossy cardstock type or select the tray loaded with
the desired paper.
To optimize printing on glossy cardstock, do one or more of the following:
• Adjust the paper type setting. For details, see Adjusting Paper Type on page 159.
• Adjust the bias transfer roller. For details, see Adjusting the Bias Transfer Roller on page 159.
• Adjust the fuser. For details, see Adjusting the Fuser on page 160.
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• Limiting Access to Scanning ...................................................................................................................................... 111
Installation and Setup Overview on page 32
5
Scanning
This chapter includes:
• Loading Documents ........................................................................................................................................................ 94
• Scanning to a USB Flash Drive .................................................................................................................................... 96
• Scanning to a Folder on a USB Connected Computer ....................................................................................... 97
• Scanning to a Shared Folder on a Network Computer ...................................................................................... 98
• Scanning to an Email Address ................................................................................................................................... 101
• Scanning to Web Services on Devices .................................................................................................................... 102
• Scanning Images into an Application on a USB Connected Computer .................................................... 103
• Adjusting Scanning Settings ...................................................................................................................................... 105
• Changing the Default Scan Settings ...................................................................................................................... 108
See also:
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Scanning
Loading Documents
Position the original document as shown.
Document Glass
Lift the automatic document feeder, then
place the original face down in the upper
left corner of the document glass.
Automatic Document Feeder
Insert originals face up with the top of the page
entering the feeder first. Adjust the paper guides so
they fit against the originals.
Document Glass Guidelines
You can use the document glass to scan or copy a single page of a document at a time. The document
glass accommodates original sizes up to 216 x 297 mm (8.5 x 11.7 in.).
You can use the document glass to copy or scan the following types of originals.
• Plain paper documents
• Paper with paper clips or staples attached
• Paper with wrinkles, curls, folds, tears, or notches
• Coated or carbonless paper or items other than paper such as cloth or metal
• Envelopes
• Books
Automatic Document Feeder Guidelines
The automatic document feeder accommodates the following originals:
• Width: 139.7–215.9 mm (5.5–8.5 in.)
• Length: 139.7–355.6 mm (5.5–14 in.)
• Weight: 50–125 g/m²
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Follow these guidelines when loading originals into the automatic document feeder:
• Load originals face up so that the top of the document enters the feeder first.
• Place only loose sheets of paper in the automatic document feeder.
• Adjust the paper guides so that they fit against the originals.
• Insert paper in the automatic document feeder only when ink on the paper is dry.
• Do not load originals above the MAX fill line.
Scanning
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Scanning
Scanning to a USB Flash Drive
You can scan a document and store the scanned file on a USB Flash drive. The Scan to USB function
produces scans in .jpg, .pdf, and .tiff file formats.
Note: Before pressing the Scan button or inserting the USB Flash drive, press the Power Saver
button, then wait until the Power Saver indicator turns off.
To scan to a USB Flash drive:
1. Load the original on the document glass or in the automatic document feeder.
2. Insert your USB Flash drive into the USB port on the front of the printer. The touch screen displays
the Scan to USB Memory tab.
3. To save the scanned file to a specific folder on the USB Flash drive, touch Change Folder.
4. To change scan settings, touch the appropriate buttons. For details, see Adjusting Scanning Settings
on page 105.
5. To change folder and file options, touch Options.
6. To create a folder for the scanned file, touch Create Folder > On > OK.
7. To add a prefix or suffix to the file title, touch File Name.
− To have the printer name the file automatically, touch Auto.
− To add a prefix to the file name, touch Prefix, touch Enter Text, type the prefix name, then
touch OK.
− To add a suffix to the file name, touch Suffix, touch Enter Text, type the suffix name, then
touch OK.
8. The printer scans your image to the folder you specified.
If you are scanning from the document glass, when prompted, touch Done to finish or Start to scan
another page.
WARNING: Do not remove the USB Flash drive until prompted. If you remove the Flash drive before the
transfer is complete, the file can become unusable and other files on the drive can be damaged.
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Scanning
Scanning to a Folder on a USB Connected Computer
1. Start Express Scan Manager:
− Windows: Click Start > Programs > Xerox Office Printing. Select your printer from the list.
Double-click Express Scan Manager.
− Macintosh: Navigate to Applications > Xerox. Select your printer from the list. Double-click
Express Scan Manager.
2. To accept the default Destination Path folder, click OK to accept the default Destination Path
folder, or to navigate to another folder, click Browse.
3. Click OK.
4. Load the original on the document glass or in the duplex automatic document feeder.
5. On the printer control panel, touch Scan to.
6. Touch PC.
7. Change scan settings as needed.
8. To begin the scan, press the Start button.
An Express Scan Manager dialog box opens on your computer to indicate the progress. The printer
scans your documents to the output destination specified in Express Scan Manager.
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Scanning
• Scanning to a Folder on a Network Computer.................................................................................................... 100
Scanning to a Shared Folder on a Network Computer
This section includes:
• Sharing a Folder on a Windows Computer ............................................................................................................. 98
• Sharing a Folder Using Macintosh OS X Version 10.7 and Later ................................................................... 99
• Adding a Folder as an Address Book Entry Using CentreWare Internet Services .................................... 99
Before using the printer as a scanner on a network, you must:
1. Create a shared folder on your computer hard drive.
2. Create an address using CentreWare Internet Services or the Address Book Editor pointing the
scanner to the computer.
Note: For more information, see Connecting the Printer on page 34.
Sharing a Folder on a Windows Computer
1. Open Windows Explorer.
2. Right-click the folder you want to share, then select Properties.
3. Click the Sharing tab, then click Advanced Sharing.
4. Select Share this folder.
5. Click Permissions.
6. Select the Everyone group, and verify that all permissions are enabled.
7. Click OK.
Note: Remember the Share name for later use.
8. Click OK again.
9. Click Close.
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Sharing a Folder Using Macintosh OS X Version 10.7 and Later
1. From the Apple menu, select System Preferences.
2. From the Internet & Wireless menu, select Sharing.
3. From the Service menu, select File Sharing.
4. Under Shared Folders, click the plus icon (+).
5. Browse to the folder that you want to share on the network, then click Add.
6. To modify access rights for your folder, select it. The groups activate.
7. From the Users list, click Everyone, then use the arrows to select Read & Write.
8. Click Options.
9. To share the folder with Windows computers, select Share files and folders using SMB.
10. To share the folder with specific users, next to the user name, select On.
11. Click Done.
12. Close the System Preferences window.
Note: When you open a shared folder, a Shared Folder banner appears in the Finder for the folder
and subfolders.
Scanning
Adding a Folder as an Address Book Entry Using CentreWare Internet Services
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer
on page 27.
2. Click Address Book.
3. Under Network Scan (Comp./Serv.), click Computer/Server Address Book.
4. Click Add next to any empty field, and enter the following information:
− Name: Enter the name that you want to appear in the Address Book.
− Server Type: Select Computer (SMB).
− Host Address: Enter the IP address of your computer.
− Port Number: Enter the default port number for SMB, 139, or select a number from the range
provided.
− Login Name: Enter your computer user name.
− Login Password: Enter your computer login password.
− Re-enter Password: Enter your login password again.
− Name of Shared Directory: Enter a name for the directory or folder. For example, if you want
the scanned files to go in a folder named scans type scans.
− Subdirectory Path: Enter the path of the folder on the FTP server. For example, if you want the
scanned files to go in a folder named colorscans inside the scans folder, type /colorscans.
5. Click Save Changes.
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Scanning
Scanning to a Folder on a Network Computer
1. Load the original on the document glass or in the automatic document feeder.
2. On the printer control panel, touch Scan to.
3. Touch Network.
4. Touch the address book entry.
5. Touch OK.
6. To change scan settings, touch the appropriate buttons. For details, see Adjusting Scanning Settings
on page 105.
7. To change folder and file options, touch Options.
8. To create a folder for the scanned file, touch Create Folder > On > OK.
9. To add a prefix or suffix to the file title, touch File Name.
− To have the printer name the file automatically, touch Auto.
− To add a prefix to the file name, touch Prefix, touch Enter Text, type the prefix name, then
touch OK.
− To add a suffix to the file name, touch Suffix, touch Enter Text, type the suffix name, then
touch OK.
10. To begin the scan, press Start. The printer scans your image to the folder you specified.
11. If you are scanning from the document glass, when prompted, touch Done to finish or Start to scan
another page.
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