and information now allowed by statutory or judicial law hereinafter granted including
without limitation, material generated from the software programs that are displayed
on the screen such as styles, templates, icons, screen displays, looks, and so on.
Printed in the U.S.A., U.K., and France.
XEROX®, XEROX Europe®, and XEROX Canada Limited®, The Document
Company, the stylized X, and all names identifying numbers used in connection with
Xerox products mentioned in this publication are trademarks of XEROX
CORPORATION. All non-Xerox brands and product names are trademarks or
registered trademarks of their respective companies. Other company trademarks are
also acknowledged.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
While the information in this Guide is correct at the time of this publication, Xerox
reserves the right at any time to change the information without notice. Changes are
made periodically to this document. Changes and technical updates will be added in
subsequent editions.
Table of Contents
1.Introduction1-1
About this guide1-1
Powering down the system1-1
Contents1-2
Requirements1-2
Telephone requirements1-2
Service requirements1-3
Industry Canada requiremen ts1-4
Electromagnetic compatibility1-5
United Sta tes1-5
European Union1-5
2.Safety notes2-1
Symbology2-1
Energy Star®2-2
Environmental Choice La belin g2-3
European Union declaration of conformity2-3
Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal
Equipment Directive2-4
Electricity at Work Regulation - UK2-6
The Regulation2-6
Check your understanding2-6
Your responsibility2-8
Additional queries2-9
Electrical safety2-9
Printer2-9
Printer cautions2-9
Controller2-10
Controller cautions2-10
OPERATOR GUIDEi
TABLE OF CONTENTS
Printer power on/off indicator2-11
Printer or controller - emergency power off2-12
Printer - ozone information2-12
Printer - laser safety2-13
Printer - operational safety2-13
3.Product overview3-1
Hardware components3-1
Controller components3-1
Printer components3-2
Paper trays (trays 1-4)3-3
Bypass tray (tray 5)3-4
High Capacity feeder (tray 6)3-5
Tray guides and loading paper3-6
Changing the Tray 6 settings3-8
Finisher3-10
Top Tray3-10
Stacker Tray3-10
Stapling3-11
Staple placement3-11
Unloading the Stacker during printing3-12
Peripheral hardware comp one nts3-12
Controller software3-13
Modems3-13
Replaceable items4-14
Ordering CRUs and other supplies4-15
Dry Ink (Toner) usage and “Dry Ink Low” message4-16
5.Paper and other stock5-1
Performance information5-1
Paper handling guidelin es5-1
General stapling guidelines5-3
Performance tables5-4
Recommendations for loading special stock5-9
Recommendations for handling, loading, and storing paper5-11
Loading and handling5-12
Storing5-12
6.Problem solving6-1
Avoiding the problems6-1
Solving the problems6-2
Calling the Welcome Center6-5
OPERATOR GUIDEiii
TABLE OF CONTENTS
ivOPERATOR GUIDE
About this guide
1.Introduction
The DocuTech/DocuPrint 75/90 and DocuPrint 75 MX Operator
Guide is one of a number of publications which make up the
Xerox Document Services Platform Series.
This guide is inte nded for Xerox DocuTech/DocuPrint 75 /90 and
DocuPrint 75 MX and DocuPrint 75 MX operators whose job
consists of the routine operation of this printing system:
operating each of the system components, running print jobs,
solving simple system problems, and performing basic
maintenance tasks, such as replenishing printer supplies.
If you are a lead operator, or your job involves some
programming or systems administration tasks, as well as
operating the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
system, use the on-line help system and the other document s in
the Xerox Document Ser vices Platform Series to sup plement the
information in the DocuTech/DocuPrint 75/90 and DocuPrint 75
MX Operator Guide.
Users should have an understanding of the operations of the
DocuSP controller and be familiar with Solaris and basic UNIX
commands.
Before using this Guide, become familiar with its contents and
conventions.
Powering down th e system
If it is necessary to power down the system, refer to the section
entitled Power-off procedures located in the Maintenance
chapter of this Operator Guide. Never switch off the printer
power switch or the circuit breakers except in the case of an
emergency or unless you are instructed to do so by this Operator
Guide.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX1-1
IntroductionOperator Guide
Contents
This section lists the contents of this guide.
•“Introduction” gives a basic overview of the Operator Guide
and its content s. It a lso con t ains inf ormati on on requi rement s
and certificatio ns r eq uir ed b y USA and Canadian regulations.
•“Safety Notes” explains the various symbols, Cautions, and
Warnings pertaining to the safe use and operation of the
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX systems. It
also contains information on requirements and certifications
required by the European Union Declaration of Conformity
and the UK Electricity at Work Regulation.
•“System Components and Product Overvi ew” provides
printer and controller component location, system hardware
features, and bas ic paper loading instruct ions.
•“Maintenance” discusses som e basic maintenance
procedures and has information on how to clear paper jams.
It also includes part numbers for consumable supplies with
instructions on how and where to place an order.
Requirements
Telephone req uirements
•“Paper and Ot her S tock” cont ains in formation abou t the stock
you can use in the printer, how you can expect it to perform,
stapling guidelines, the co rre ct loa ding o f special stocks, and
stock storage requirements.
•“Problem Solving” will assist you in avoiding problems and
solving those that may occur. It also prov ides information on
how to contact the Welcome Center.
USA FCC requirements:
•The FCC has established rules that permit the device to be
directly connected to the telephone network. Standardized
jacks are used for these connections. This equipment should
not be used on part y lines or coin lines.
1-2DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Operator GuideIntroduction
•If this device is malfunctioning, it may also be causing harm
to the telephone network; this device should be disconnected
until repair has been made. If this is not done, the telephone
company may temporarily disconnect service.
•The telephone company may make changes in its technical
operations and pr ocedures; if such changes affect the
compatibility or use of this device, the telephone company is
required to give adequate notice of the changes. You will be
advised of your right to file a c omplaint with the FCC.
•If the telephone company requests information on what
equipment is connected to their lines, inform them of:
1. The telephone number this unit is connected to
2. The ringer equivalence number
3. The USCO jack required
4. The FCC Registration number
Items “2” and “4” are indicated on the label.
The Ringer Equivalence Number (REN) is used to determine
how may devices can b e connecte d to your te lephon e line. In
most areas, the sum of the RENs of all devices on any one
line should not exceed five (5.0). If too many devices are
attached, they may not ring correctly.
Service requirements
In the event of equipment malfunction, all repairs should be
performed by Xerox or authorized agent. It is the responsibility of
users requiring service to report the need for service to Xerox or
to an authorized agent. Service can be obtained by calling:
USA: 1-800-821-2797
Canada: 1-800-939-3769
Europe: Local Welcome Centre
DMO: Local Welcome Center
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX1-3
IntroductionOperator Guide
Industry Canada requirements
Notice: The Canadian Industry Canada label identifies certified
equipment. This certification means that the equipment meets
certain telecommunications network protective, operational and
safety requirements. The Department doe s not guarantee the
equipment wi ll operate to the user’s satis faction.
•Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be
installed using an acceptable method of connection. In some
cases, the company’s inside wiring associated with a single
line individual service may be extended by means of a
certified conne ctor assembly (tele phone extension cor d). The
customer should be aware that compliance with the above
conditions may not prevent degradation of service in some
situations.
•Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated by the
supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to
disconnect the equipment.
•Users should ensure for their own pr otection that the
electrical ground connections of the power utility, telephone
lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly
important in rural areas.
CAUTION
Users should not attempt to make such conne ctions themselves,
but should contact the electric inspection authority, or electrician,
as appropriate.
•The Load Number (LN) assigned to each terminal device
denotes the percen ta ge of th e tot al load to be connect ed to a
telephone loop that is used by the device, to prevent
overloading. The t ermination on a loop may consist of any
combination of devices subject only to the requirement that
the total of the Load Numbers of all the devices does not
exceed 100.
For service in Canada call (800) 939-3769
1-4DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Operator GuideIntroduction
Electromagnetic compatibility
United States
This equipment ha s been tested and found to comply with the
limits for a Cl ass A di gital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequ ency energy and , if
not installed an d used in acco rdance with th e instructi on manual,
may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to
cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Changes or modifications to this equipment not specifically
approved by the Xerox Corporation may void the user’s authority
to operate this equipment.
Shielded cables must be used with this equipment to maintain
compliance with FCC regulations.
This Class “A” digital apparatus complies with Canadian ICES-
003.
Cet appareil numérique de la classe “A” est conforme à la norme
NMB-003 du Canada.
European Union
This is a Class A product. In a domestic environment, this
product may cause radio interference, in which case the
user may be required to take adequate measures.
Changes or modifications to this equipment not specifically
approved by Xerox Europe may void the user’s authority to
operate this equipment.
Shielded cables must be used with this equipment to maintain
compliance with the EMC Directive (89/336/EEC).
WARNING
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX1-5
IntroductionOperator Guide
WARNING
In order to allow this equipment to operate in proximity to
Industrial, Scientific, and Medical (ISM) equipment, the
external radiation from ISM equipment may have to be
limited or special mitigation measures taken.
1-6DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
2.Safety notes
Please read the following instructions carefully before planning
your install and/or operating the DocuTech/DocuPrint 75/90.
Refer to them as needed to ensure the safe installation and
operation of your equipment.
The safety testing and performance of this product have
been verified using Xerox materials only
Your Xerox DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
and its supplies have been designed and tested to meet strict
safety requirements. These include safety agency examination
and approval, and compliance to established environmental
standards.
Follow all warnings and in structions marked on or supplied with
the product.
Symbology
Various symbols are used on the printer and in the
documentation.
The symbol on the printer that indicates a hot surface is shown in
Figure 2-1.
Figure 2-1. Hot surface symbol
Another symbol that indicates a heated surface is shown in
Figure 2-2.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX2-1
Safety notesOperator Guide
Figure 2-2. Heated surface symbol
WARNING
Warnings indicate possible serious personal injury if you do
not strictly follow the practice, procedure, condition, or
statement that follows the WARNING.
CAUTION
Cautions indicate that possible system damage or data loss will
occur if you do not carefully follow the practice, procedure,
condition or statement that follows the CAUTION.
Energy Star®
The ENERGY ST AR® Of fice Equipment Progra m is a team effort
between U.S., Euro pean Union, and Jap anese gover nments and
the office equipment industry to promote energy-efficient copiers,
printers, fax, multifunction machines, personal computers, and
monitors.
Products that carry the ENERGY STAR® label are designed to
use less energy, help you save money on utility bills, and help
protect th e environment.
As an ENERGY STAR® Partner, Xero x has d ete rmine d th at th is
product meets the ENERGY STAR® guidelines for energy
efficiency.
The ENERGY STAR® name and logo are registered U.S.
registered trademarks.
The ENERGY STAR logo can be identified as the following:
2-2DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Operator GuideSafety notes
Environmental Choice Labeling
The DocuTech/DocuPrint 75/90 and DocuPrint 75 MX exhibits
the Environmental Choice logo. It is imperative that the following
statement be known:
“Terra Choice Environmental Services, Inc. of Canada has
verified that this Xerox product conforms to all applicable
Environmental Choice EcoLogo requirements for minimized
impact to the environment."
The Environmen tal Choice ErgoLogo c an be identified as the
following:
For more detail ed requiremen ts, refer to the Gu ide to Proper Use
of the EcoLogo a guidelines document published by Terra
Choice, the of ficial group m anaging the Ca nadian Envir onmental
Choice program
European Union declaration of conformity
Approvals and
certification
The CE marking applied to this product symbolizes Xerox
Europe Declaration of Confo rmity with the following applicable
Directives of the European Union as of the dates indicated
below.
January 1, 1995: Co uncil Directive 73/23/EEC amended by
Council Directive 93/68/EC, Approximation o f the laws of the
member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336/EC, approximation of
the laws of the Member States related to electromagnetic
compatibility.
March 9, 1999: Coun cil D ire cti ve 1 999 /5/EC on radio equipment
and telecommunicati on s termi na l equ i pmen t and the mutu al
recognition of their conformity.
A full declaration, defining the relevant directives and referenced
standards can be obtained from your Xerox Ltd representative.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX2-3
Safety notesOperator Guide
WARNING
Changes or modifications to this equipment not specifically
approved by Xerox Europe may void user's authority to
operate the equipment. Shielded cables must be used with
this equipment to maintain compliance with the EMC
Directive (89/336/EEC).
WARNING
This is a Class A product. In a domestic environment this
product may cause radio interference in which case the
user may be required to take adequate measures.
WARNING
This system is certified manufactured and tested in
compliance with str ict safety and radio frequency
interference regulations. Any unauthorized alteration which
includes the addition of new functions or the connection of
external devices may impact this certif ication. Please
contact your local Xerox Europe representative for a list of
approved accessories.
Shielded cables must be used with this equipment to
maintain complacence with the EMC Directive (89/336/EEC).
This equipment is not primarily intended for use in a
domestic environment.
WARNING
In order to allow this equipment to operate in proximity to
industrial, scientific and medical (ISM) equipment, the
external radiation from the ISM equipment may have to be
limited or special mitigation measures taken.
Certification to 1999/5/EC Radio Equipment and Telecommunications
Terminal Equipment Directive
This Xerox product has been self-certified by Xerox for panEuropean single terminal connection to the analogue public
switched telephone ne twork (PSTN) in accordance wi th Directive
1999/5/EC.
The product has been desi gned to wor k with the n ational PS TNs
and compatibles PBXs of the following countries:
2-4DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Operator GuideSafety notes
•Austria
•Belgium
•Denmark
•France
•Finland
•Germany
•Greece
•Iceland
•Ireland
•Italy
•Luxembourg
•Netherlands
•Norway
•Portugal
•Spain
•Sweden
•Switzerland
•United Kingdom
In the event of problems, you should contact your local Xerox
representative in the first instance.
The product has been tested to and is complaint with TBR21, a
specification for terminal equipment for use on analogue
switched telephone networks in the European Economic Area.
The product may be configured to be compatible with other
country networks. Please contact your Xerox representative if it
needs to be reconnect ed to another co untry’s netw ork. There ar e
no user-adjustable settings in the product.
NOTE: Although this product can use either loop disconnect
(pulse) or DTMF (tone) signalling, it is recommended that it is set
to use DTMF signalling. DTMF signalling provides reliable and
faster call set-up.
Modification, connection to external control software or to
external control apparatus not authorized by Xerox, will
invalidate its certification.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX2-5
Safety notesOperator Guide
Electricity at Work Regulation - UK
The Electricity at Work Regulation applies only to England and
Wales.
The Regulation
The Electricity at Work Regulation 1989 came into force in
England and Wales on the 1 April 1990. This 1989 Regulation
places a duty on all employers and self-employed persons to
ensure the electrical systems in their premises are constructed,
maintained and operated in such a manner as to prevent, so far
as reasonably practical, danger. This includes ens uring all
electrical equipment connected to such electrical systems are
safely constructed, maintained a nd operated.
All Xerox equipment have been designed to exacting safety
standards. They have all undergone a variety of stringent safety
tests including earth bond, insulation resistance and electrical
strength tests. Xerox Europe manufacturing plants have been
awarded ISO 9000 qual ity certif ication and are subject to re gular
audits by the British Standards Institution or equivalent national
standards body.
Xerox equipment which h as been properly and reg ularly serviced
and maintained should not have to undergo additional specific
safety tests pursuant to the 198 9 Regulation. Customers wishing
to complete safety testing should contact Xerox Europe
Technical Centre for advice prior to any test implementation. The
address of the X erox Technical Centre is provided in the
previous section, European Union declaration of conformity.
Xerox equipment should, howeve r, be properly an d regularly
serviced and main tain ed at all times.
Check your understanding
Please review the questions and answers that follow to ensure
that you understand the Electricity at Work Regulation in
England and Wales.
QuestionWhat is the Electricity at Work Regulation?
2-6DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Operator GuideSafety notes
AnswerThe Electricity at Work Regulation 1989 came into force in
England and Wales on 1 April 1990. This 1989 Regulation
places a duty on all employers and self-employed persons to
ensure the electrical systems in their premises are constructed,
maintained and operated in such a manner as to prevent, so far
as reasonably practicable, danger. This includes ensuring all
electrical products connected to such electrical systems are
safely constructed, maintained a nd operated.
QuestionDoes Xerox Europe comply with the Electricity at Work
Regulation?
AnswerThe regulation places a duty on all employers and self-
employed persons to ensure the electrical systems in their
premises are, effectively safe.
This regulation does not impose on, amongst others,
manufacturers or suppliers of such electrical systems.
However, rest assured that all Xerox equipment which Xerox
Europe and its authorized distributors supply to customers
conforms with all the relevant safety legislation and standards.
QuestionIs Xerox equipment safe?
AnswerAll Xerox equipment supplied by Xerox Europe and their
authorized distributors conforms to all relevant safety legislation
and standards.
QuestionIs the Xerox equipment in my premises safe?
AnswerAll Xerox equipment supplied by Xerox Europe and their
authorized distributors conforms to all relevant safety legislation
and standards. However, like all electrical equipment, they have
to be regularly serviced and maintained by c ompetent persons.
Xerox Europe Customer Service Engineers ensure Xerox
equipment is serviced and maintained to exacting Xerox safety
standards. If you wou ld like your Xerox eq uipment to be serv iced
and maintained to such high standar ds, please contact your l ocal
Xerox Europe Customer Service Organization. They will be
pleased to assist you.
QuestionDoes the Xerox equipment in my premises comply with the
Electricity at Work Regulations?
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX2-7
Safety notesOperator Guide
AnswerAll employers and self-employed persons must ensure that the
electrical systems in their premises are safe. This will include
ensuring Xerox equipment in such premises is safe.
Xerox Europe’s Pr oduct Safety function has prepared a guide
which contains a list of tests which may be completed by your
Xerox Europe Customer Service Organization. THESE TESTS
MUST BE CARRIED OUT ONLY BY PERSONS WHO
POSSESS THE RELEVANT SKILL, KNOWLEDGE AND
EXPERIENCE TO CARRY OUT SUCH TESTS.
Please contact the Xerox Europe Customer Service
Organization for further information.
THE USE OF INAPPROPRIATE TEST PROCEDURES AND
TEST EQUIPMENT MAY PROVIDE MISLEADING RESULTS
AND MAY CAUSE DEATH, PERSONAL INJU RY AND/OR
DAMAGE TO PROPERTY.
QuestionI would like to carry out my own safety tests on the Xerox
temperament in my premises.
AnswerYou may, of course, request such tests as you deem necessary
to satisfy yourself that your Xerox eq uipmen t is safe. Your Xerox
Europe Customer Supp ort will be pleased to advise you on such
testing.
QuestionI require records of all tests.
AnswerAfter safety testing, your Xerox Europe Customer Service
Engineer will provide you with a certificate which details the
results of all tests com pleted.
In the event of any defect being noted, the Xerox equipment will
be switched off and disconnected from the supply until the defect
has been corrected. You will be advise d of such act ion to ena ble
such defects to be corrected.
Your responsibility
YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS
SAFE AT ALL TIMES.
2-8DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Operator GuideSafety notes
Additional queries
Please contact the Xerox Europe Technical Centre or your
authorized Xerox representative if you have any queries
regarding the information provided in this document.
Electrical safety
Attention to the following requirements ensures the safe
operation of your equipment.
Printer
USA/CanadaThe DocuTech/DocuPrint 75 printer requires a 115V AC outlet,
dedicated 20 Amp, 3-wire circuit. The DocuTech/DocuPrint 90
printer requires a 208V AC outlet, dedicated 20 Amp, 3-wire
circuit.
EuropeThe printer requires a 220-240V outlet, dedicated 13 Amp or 10
Amp circuit. The equi pment must be connected to a grounded
mains outlet.
Printer cautions
Ensure that the power con nection for your printer satisfies these
requirements.
•The power receptacle (NEMA#5-20R) for the printer must
meet the requirem ents stated on the data plate on the re ar of
the printer.
•The socket outlet sh all be inst alled ne ar the equi pment within
reach of the 10 ft. (3 m) cable and shall be easily accessible.
•Use the power cable that is supplied with your printer and
controller. Do not use an extension c ord, or remove or modify
the power cord plug.
•Plug the power cable directly into a correctly grounded
electrical outlet. If you are not su re wheth er or not an o utlet is
correctly grounded, consult a qualified electrician.
•Do not use an adapter to connect the printer to an electrical
outlet that lacks a ground connection terminal.
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX2-9
Safety notesOperator Guide
•The power cord is the disconnect device for this printer.
•Do not override or disable electrical or mechanical inte rlocks.
•Do not push objects into slots or openings on the printer.
Electrical shock or fire may result.
•Do not obstr uct ventilation openings. These openings
prevent overheating of the printer.
Controller
USA/CanadaThe controller requires a dedicated 115V AC 20 Amp grounded
receptacle.
EuropeThe controller requires a 220-240V, 13 or 10 Amp grounded
receptacle.
Controller cautions
Follow all safety cautions, warnings, and instructions marked on
the controller.
•Ensure that the voltages and frequency rating of the power
receptacle match the electrical rating label on the equipment.
•Do not make electrical or mechanical modifications to the
equipment.
•Use the power cable that is supplied with your controller. Do
not use an extension cord, or remove or modify the power
cord plug. If the plug must be changed, a qualified electrician
must install the plug correctly on the power cord.
•Plug the power cable directly into a correctly grounded
electrical outlet or into the power strip that is connected to
this outlet. If you are not sure whether or not the outlet is
correctly grounded, consult a qualified electrician.
•Do not use an adapter to connect the controller to an
electrical outlet that lacks a ground connection terminal.
•The power switch funct ions as a st a ndb y type of de vice only.
The power cord serves as the primary disconnect device for
the system.
•Do not push objects into slots or openings on the equipment.
Electrical shock or fire may result.
2-10DocuTech/DocuPrint 75/90 and DocuPrint 75 MX
Operator GuideSafety notes
•Do not obstr uct ventilation openings. These openings
prevent overheating of the controller.
Printer power on/off indicator
A power-on/power-off indicator shows the state of the power for
the printer. This indicator is located on the top front of the p rinter
and has a rectangular shape. This indicator glows green when
printer power is on and emits no light, is colorless, when the
printer power is off.
When you need to determine whether t he printer power is on or
off, view the power- on/power-off indicator rather than the
message pane on the DocuSP Print Services main window.
Under some conditions, the main window may not accurately
indicate the state of the printer.
The printer power on/off indicator is shown in Figure 2-3.
Figure 2-3. Power on/off indicator
DocuTech/DocuPrint 75/90 and DocuPrint 75 MX2-11
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