Xerox DOCUPRINT 90, DOCUPRINT 75 User Manual

Xerox Document Services Platform

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX Operator Guide

701P40834 DocuSP version 3.74 October, 2003

Xerox Corporation Global Knowledge and Language Services 800 Phillips Road Building 845-17S Webster, New York 14580 USA

and information now allowed by statutory or judicial law hereinafter granted including without limitation, material generated from the software programs that are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.

Printed in the U.S.A., U.K., and France. XEROX®, XEROX Europe®, and XEROX Canada Limited®, The Document

Company, the stylized X, and all names identifying numbers used in connection with Xerox products mentioned in this publication are trademarks of XEROX CORPORATION. All non-Xerox brands and product names are trademarks or registered trademarks of their respective companies. Other company trademarks are also acknowledged.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. While the information in this Guide is correct at the time of this publication, Xerox

reserves the right at any time to change the information without notice. Changes are made periodically to this document. Changes and technical updates will be added in subsequent editions.

Table of Contents

1. Introduction 1-1

About this guide 1-1

Powering down the system 1-1 Contents 1-2

Requirements 1-2

Telephone requirements 1-2 Service requirements 1-3 Industry Canada requiremen ts 1-4

Electromagnetic compatibility 1-5

United Sta tes 1-5 European Union 1-5

2. Safety notes 2-1

Symbology 2-1

Energy Star® 2-2

Environmental Choice La belin g 2-3 European Union declaration of conformity 2-3 Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal

Equipment Directive 2-4 Electricity at Work Regulation - UK 2-6

The Regulation 2-6

Check your understanding 2-6

Your responsibility 2-8

Additional queries 2-9 Electrical safety 2-9

Printer 2-9

Printer cautions 2-9

Controller 2-10

Controller cautions 2-10

OPERATOR GUIDE i

TABLE OF CONTENTS

Printer power on/off indicator 2-11 Printer or controller - emergency power off 2-12 Printer - ozone information 2-12 Printer - laser safety 2-13 Printer - operational safety 2-13

3. Product overview 3-1

Hardware components 3-1

Controller components 3-1 Printer components 3-2 Paper trays (trays 1-4) 3-3 Bypass tray (tray 5) 3-4 High Capacity feeder (tray 6) 3-5 Tray guides and loading paper 3-6 Changing the Tray 6 settings 3-8 Finisher 3-10

Top Tray 3-10 Stacker Tray 3-10 Stapling 3-11 Staple placement 3-11

Unloading the Stacker during printing 3-12

Peripheral hardware comp one nts 3-12 Controller software 3-13 Modems 3-13

4. Maintenance 4-1

Power-on procedures 4-1

Controller power-on procedure 4-1

Printer power-on procedure 4-3 Power-off procedures 4-4

Printer power-off 4-4

Energy Saver 4-6

Controller power-off 4-6

Emergency power-off procedures 4-9

ii OPERATOR GUIDE

TABLE OF CONTENTS

Printer faults 4-10

Clearing printer faults 4-10 Paper jams 4-10

Replaceable units and supplies 4-13

Replaceable items 4-14 Ordering CRUs and other supplies 4-15 Dry Ink (Toner) usage and “Dry Ink Low” message 4-16

5. Paper and other stock 5-1

Performance information 5-1

Paper handling guidelin es 5-1 General stapling guidelines 5-3

Performance tables 5-4 Recommendations for loading special stock 5-9 Recommendations for handling, loading, and storing paper 5-11

Loading and handling 5-12

Storing 5-12

6. Problem solving 6-1

Avoiding the problems 6-1 Solving the problems 6-2 Calling the Welcome Center 6-5

OPERATOR GUIDE iii

TABLE OF CONTENTS

iv OPERATOR GUIDE

About this guide

1. Introduction

The DocuTech/DocuPrint 75/90 and DocuPrint 75 MX Operator Guide is one of a number of publications which make up the Xerox Document Services Platform Series.

This guide is inte nded for Xerox DocuTech/DocuPrint 75 /90 and DocuPrint 75 MX and DocuPrint 75 MX operators whose job consists of the routine operation of this printing system: operating each of the system components, running print jobs, solving simple system problems, and performing basic maintenance tasks, such as replenishing printer supplies.

If you are a lead operator, or your job involves some programming or systems administration tasks, as well as operating the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX system, use the on-line help system and the other document s in the Xerox Document Ser vices Platform Series to sup plement the information in the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX Operator Guide.

Users should have an understanding of the operations of the DocuSP controller and be familiar with Solaris and basic UNIX commands.

Before using this Guide, become familiar with its contents and conventions.

Powering down th e system

If it is necessary to power down the system, refer to the section entitled Power-off procedures located in the Maintenance chapter of this Operator Guide. Never switch off the printer power switch or the circuit breakers except in the case of an emergency or unless you are instructed to do so by this Operator Guide.

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 1-1

Introduction Operator Guide

This section lists the contents of this guide.

• “Introduction” gives a basic overview of the Operator Guide

and its content s. It a lso con t ains inf ormati on on requi rement s and certificatio ns r eq uir ed b y USA and Canadian regulations.

• “Safety Notes” explains the various symbols, Cautions, and

Warnings pertaining to the safe use and operation of the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX systems. It also contains information on requirements and certifications required by the European Union Declaration of Conformity and the UK Electricity at Work Regulation.

• “System Components and Product Overvi ew” provides

printer and controller component location, system hardware features, and bas ic paper loading instruct ions.

• “Maintenance” discusses som e basic maintenance

procedures and has information on how to clear paper jams. It also includes part numbers for consumable supplies with instructions on how and where to place an order.

Requirements

Telephone req uirements

• “Paper and Ot her S tock” cont ains in formation abou t the stock

you can use in the printer, how you can expect it to perform, stapling guidelines, the co rre ct loa ding o f special stocks, and stock storage requirements.

• “Problem Solving” will assist you in avoiding problems and

solving those that may occur. It also prov ides information on how to contact the Welcome Center.

USA FCC requirements:

• The FCC has established rules that permit the device to be

directly connected to the telephone network. Standardized jacks are used for these connections. This equipment should not be used on part y lines or coin lines.

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Operator Guide Introduction

• If this device is malfunctioning, it may also be causing harm

to the telephone network; this device should be disconnected until repair has been made. If this is not done, the telephone company may temporarily disconnect service.

• The telephone company may make changes in its technical

operations and pr ocedures; if such changes affect the compatibility or use of this device, the telephone company is required to give adequate notice of the changes. You will be advised of your right to file a c omplaint with the FCC.

• If the telephone company requests information on what

equipment is connected to their lines, inform them of:

1. The telephone number this unit is connected to

2. The ringer equivalence number

3. The USCO jack required

4. The FCC Registration number Items “2” and “4” are indicated on the label. The Ringer Equivalence Number (REN) is used to determine

how may devices can b e connecte d to your te lephon e line. In most areas, the sum of the RENs of all devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring correctly.

Service requirements

In the event of equipment malfunction, all repairs should be performed by Xerox or authorized agent. It is the responsibility of users requiring service to report the need for service to Xerox or to an authorized agent. Service can be obtained by calling:

USA: 1-800-821-2797 Canada: 1-800-939-3769 Europe: Local Welcome Centre DMO: Local Welcome Center

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 1-3

Introduction Operator Guide

Industry Canada requirements

Notice: The Canadian Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department doe s not guarantee the equipment wi ll operate to the user’s satis faction.

• Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified conne ctor assembly (tele phone extension cor d). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

• Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

• Users should ensure for their own pr otection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION

Users should not attempt to make such conne ctions themselves, but should contact the electric inspection authority, or electrician, as appropriate.

• The Load Number (LN) assigned to each terminal device denotes the percen ta ge of th e tot al load to be connect ed to a telephone loop that is used by the device, to prevent overloading. The t ermination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.

For service in Canada call (800) 939-3769

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Operator Guide Introduction

Electromagnetic compatibility

United States

This equipment ha s been tested and found to comply with the limits for a Cl ass A di gital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequ ency energy and , if not installed an d used in acco rdance with th e instructi on manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment.

Shielded cables must be used with this equipment to maintain compliance with FCC regulations.

This Class “A” digital apparatus complies with Canadian ICES-

003.

Cet appareil numérique de la classe “A” est conforme à la norme NMB-003 du Canada.

European Union

This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate this equipment.

Shielded cables must be used with this equipment to maintain compliance with the EMC Directive (89/336/EEC).

WARNING

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 1-5

Introduction Operator Guide

WARNING

In order to allow this equipment to operate in proximity to Industrial, Scientific, and Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken.

1-6 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

2. Safety notes

Please read the following instructions carefully before planning your install and/or operating the DocuTech/DocuPrint 75/90. Refer to them as needed to ensure the safe installation and operation of your equipment.

The safety testing and performance of this product have been verified using Xerox materials only

Your Xerox DocuTech/DocuPrint 75/90 and DocuPrint 75 MX and its supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards.

Follow all warnings and in structions marked on or supplied with the product.

Symbology

Various symbols are used on the printer and in the documentation.

The symbol on the printer that indicates a hot surface is shown in

Figure 2-1.

Figure 2-1. Hot surface symbol

Another symbol that indicates a heated surface is shown in

Figure 2-2.

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Safety notes Operator Guide

Figure 2-2. Heated surface symbol

WARNING

Warnings indicate possible serious personal injury if you do not strictly follow the practice, procedure, condition, or statement that follows the WARNING.

CAUTION

Cautions indicate that possible system damage or data loss will occur if you do not carefully follow the practice, procedure, condition or statement that follows the CAUTION.

Energy Star®

The ENERGY ST AR® Of fice Equipment Progra m is a team effort between U.S., Euro pean Union, and Jap anese gover nments and the office equipment industry to promote energy-efficient copiers, printers, fax, multifunction machines, personal computers, and monitors.

Products that carry the ENERGY STAR® label are designed to use less energy, help you save money on utility bills, and help protect th e environment.

As an ENERGY STAR® Partner, Xero x has d ete rmine d th at th is product meets the ENERGY STAR® guidelines for energy efficiency.

The ENERGY STAR® name and logo are registered U.S. registered trademarks.

The ENERGY STAR logo can be identified as the following:

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Operator Guide Safety notes

Environmental Choice Labeling

The DocuTech/DocuPrint 75/90 and DocuPrint 75 MX exhibits the Environmental Choice logo. It is imperative that the following statement be known:

“Terra Choice Environmental Services, Inc. of Canada has verified that this Xerox product conforms to all applicable Environmental Choice EcoLogo requirements for minimized impact to the environment."

The Environmen tal Choice ErgoLogo c an be identified as the following:

For more detail ed requiremen ts, refer to the Gu ide to Proper Use of the EcoLogo a guidelines document published by Terra Choice, the of ficial group m anaging the Ca nadian Envir onmental Choice program

European Union declaration of conformity

Approvals and

certification

The CE marking applied to this product symbolizes Xerox Europe Declaration of Confo rmity with the following applicable Directives of the European Union as of the dates indicated below.

January 1, 1995: Co uncil Directive 73/23/EEC amended by Council Directive 93/68/EC, Approximation o f the laws of the member states related to low voltage equipment.

January 1, 1996: Council Directive 89/336/EC, approximation of the laws of the Member States related to electromagnetic compatibility.

March 9, 1999: Coun cil D ire cti ve 1 999 /5/EC on radio equipment and telecommunicati on s termi na l equ i pmen t and the mutu al recognition of their conformity.

A full declaration, defining the relevant directives and referenced standards can be obtained from your Xerox Ltd representative.

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Safety notes Operator Guide

WARNING

Changes or modifications to this equipment not specifically approved by Xerox Europe may void user's authority to operate the equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive (89/336/EEC).

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

WARNING

This system is certified manufactured and tested in compliance with str ict safety and radio frequency interference regulations. Any unauthorized alteration which includes the addition of new functions or the connection of external devices may impact this certif ication. Please contact your local Xerox Europe representative for a list of approved accessories.

Shielded cables must be used with this equipment to maintain complacence with the EMC Directive (89/336/EEC).

This equipment is not primarily intended for use in a domestic environment.

WARNING

In order to allow this equipment to operate in proximity to industrial, scientific and medical (ISM) equipment, the external radiation from the ISM equipment may have to be limited or special mitigation measures taken.

Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal Equipment Directive

This Xerox product has been self-certified by Xerox for panEuropean single terminal connection to the analogue public switched telephone ne twork (PSTN) in accordance wi th Directive 1999/5/EC.

The product has been desi gned to wor k with the n ational PS TNs and compatibles PBXs of the following countries:

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Operator Guide Safety notes

•Austria

• Belgium

• Denmark

•France

• Finland

•Germany

•Greece

•Iceland

•Ireland

•Italy

• Luxembourg

• Netherlands

•Norway

•Portugal

• Spain

•Sweden

• Switzerland

• United Kingdom

In the event of problems, you should contact your local Xerox representative in the first instance.

The product has been tested to and is complaint with TBR21, a specification for terminal equipment for use on analogue switched telephone networks in the European Economic Area.

The product may be configured to be compatible with other country networks. Please contact your Xerox representative if it needs to be reconnect ed to another co untry’s netw ork. There ar e no user-adjustable settings in the product.

NOTE: Although this product can use either loop disconnect (pulse) or DTMF (tone) signalling, it is recommended that it is set to use DTMF signalling. DTMF signalling provides reliable and faster call set-up.

Modification, connection to external control software or to external control apparatus not authorized by Xerox, will invalidate its certification.

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Safety notes Operator Guide

Electricity at Work Regulation - UK

The Electricity at Work Regulation applies only to England and Wales.

The Regulation

The Electricity at Work Regulation 1989 came into force in England and Wales on the 1 April 1990. This 1989 Regulation places a duty on all employers and self-employed persons to ensure the electrical systems in their premises are constructed, maintained and operated in such a manner as to prevent, so far as reasonably practical, danger. This includes ens uring all electrical equipment connected to such electrical systems are safely constructed, maintained a nd operated.

All Xerox equipment have been designed to exacting safety standards. They have all undergone a variety of stringent safety tests including earth bond, insulation resistance and electrical strength tests. Xerox Europe manufacturing plants have been awarded ISO 9000 qual ity certif ication and are subject to re gular audits by the British Standards Institution or equivalent national standards body.

Xerox equipment which h as been properly and reg ularly serviced and maintained should not have to undergo additional specific safety tests pursuant to the 198 9 Regulation. Customers wishing to complete safety testing should contact Xerox Europe Technical Centre for advice prior to any test implementation. The address of the X erox Technical Centre is provided in the previous section, European Union declaration of conformity.

Xerox equipment should, howeve r, be properly an d regularly serviced and main tain ed at all times.

Check your understanding

Please review the questions and answers that follow to ensure that you understand the Electricity at Work Regulation in England and Wales.

Question What is the Electricity at Work Regulation?

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Operator Guide Safety notes

Answer The Electricity at Work Regulation 1989 came into force in

England and Wales on 1 April 1990. This 1989 Regulation places a duty on all employers and self-employed persons to ensure the electrical systems in their premises are constructed, maintained and operated in such a manner as to prevent, so far as reasonably practicable, danger. This includes ensuring all electrical products connected to such electrical systems are safely constructed, maintained a nd operated.

Question Does Xerox Europe comply with the Electricity at Work

Regulation?

Answer The regulation places a duty on all employers and self-

employed persons to ensure the electrical systems in their

premises are, effectively safe. This regulation does not impose on, amongst others,

manufacturers or suppliers of such electrical systems. However, rest assured that all Xerox equipment which Xerox Europe and its authorized distributors supply to customers conforms with all the relevant safety legislation and standards.

Question Is Xerox equipment safe?

Answer All Xerox equipment supplied by Xerox Europe and their

authorized distributors conforms to all relevant safety legislation and standards.

Question Is the Xerox equipment in my premises safe?

Answer All Xerox equipment supplied by Xerox Europe and their

authorized distributors conforms to all relevant safety legislation and standards. However, like all electrical equipment, they have to be regularly serviced and maintained by c ompetent persons.

Xerox Europe Customer Service Engineers ensure Xerox equipment is serviced and maintained to exacting Xerox safety standards. If you wou ld like your Xerox eq uipment to be serv iced and maintained to such high standar ds, please contact your l ocal Xerox Europe Customer Service Organization. They will be pleased to assist you.

Question Does the Xerox equipment in my premises comply with the

Electricity at Work Regulations?

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 2-7

Safety notes Operator Guide

Answer All employers and self-employed persons must ensure that the

electrical systems in their premises are safe. This will include ensuring Xerox equipment in such premises is safe.

Xerox Europe’s Pr oduct Safety function has prepared a guide which contains a list of tests which may be completed by your Xerox Europe Customer Service Organization. THESE TESTS

MUST BE CARRIED OUT ONLY BY PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS.

Please contact the Xerox Europe Customer Service Organization for further information.

THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH, PERSONAL INJU RY AND/OR DAMAGE TO PROPERTY.

Question I would like to carry out my own safety tests on the Xerox

temperament in my premises.

Answer You may, of course, request such tests as you deem necessary

to satisfy yourself that your Xerox eq uipmen t is safe. Your Xerox Europe Customer Supp ort will be pleased to advise you on such testing.

Question I require records of all tests.

Answer After safety testing, your Xerox Europe Customer Service

Engineer will provide you with a certificate which details the results of all tests com pleted.

In the event of any defect being noted, the Xerox equipment will be switched off and disconnected from the supply until the defect has been corrected. You will be advise d of such act ion to ena ble such defects to be corrected.

Your responsibility

YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT ALL TIMES.

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Operator Guide Safety notes

Additional queries

Please contact the Xerox Europe Technical Centre or your authorized Xerox representative if you have any queries regarding the information provided in this document.

Electrical safety

Attention to the following requirements ensures the safe operation of your equipment.

Printer

USA/Canada The DocuTech/DocuPrint 75 printer requires a 115V AC outlet,

dedicated 20 Amp, 3-wire circuit. The DocuTech/DocuPrint 90 printer requires a 208V AC outlet, dedicated 20 Amp, 3-wire circuit.

Europe The printer requires a 220-240V outlet, dedicated 13 Amp or 10

Amp circuit. The equi pment must be connected to a grounded mains outlet.

Printer cautions

Ensure that the power con nection for your printer satisfies these requirements.

• The power receptacle (NEMA#5-20R) for the printer must meet the requirem ents stated on the data plate on the re ar of the printer.

• The socket outlet sh all be inst alled ne ar the equi pment within reach of the 10 ft. (3 m) cable and shall be easily accessible.

• Use the power cable that is supplied with your printer and controller. Do not use an extension c ord, or remove or modify the power cord plug.

• Plug the power cable directly into a correctly grounded electrical outlet. If you are not su re wheth er or not an o utlet is correctly grounded, consult a qualified electrician.

•Do not use an adapter to connect the printer to an electrical outlet that lacks a ground connection terminal.

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Safety notes Operator Guide

• The power cord is the disconnect device for this printer.

•Do not override or disable electrical or mechanical inte rlocks.

•Do not push objects into slots or openings on the printer. Electrical shock or fire may result.

•Do not obstr uct ventilation openings. These openings prevent overheating of the printer.

Controller

USA/Canada The controller requires a dedicated 115V AC 20 Amp grounded

receptacle.

Europe The controller requires a 220-240V, 13 or 10 Amp grounded

receptacle.

Controller cautions

Follow all safety cautions, warnings, and instructions marked on the controller.

• Ensure that the voltages and frequency rating of the power receptacle match the electrical rating label on the equipment.

• Do not make electrical or mechanical modifications to the equipment.

• Use the power cable that is supplied with your controller. Do not use an extension cord, or remove or modify the power cord plug. If the plug must be changed, a qualified electrician must install the plug correctly on the power cord.

• Plug the power cable directly into a correctly grounded electrical outlet or into the power strip that is connected to this outlet. If you are not sure whether or not the outlet is correctly grounded, consult a qualified electrician.

•Do not use an adapter to connect the controller to an electrical outlet that lacks a ground connection terminal.

• The power switch funct ions as a st a ndb y type of de vice only. The power cord serves as the primary disconnect device for the system.

•Do not push objects into slots or openings on the equipment. Electrical shock or fire may result.

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Operator Guide Safety notes

•Do not obstr uct ventilation openings. These openings prevent overheating of the controller.

Printer power on/off indicator

A power-on/power-off indicator shows the state of the power for the printer. This indicator is located on the top front of the p rinter and has a rectangular shape. This indicator glows green when printer power is on and emits no light, is colorless, when the printer power is off.

When you need to determine whether t he printer power is on or off, view the power- on/power-off indicator rather than the message pane on the DocuSP Print Services main window. Under some conditions, the main window may not accurately indicate the state of the printer.

The printer power on/off indicator is shown in Figure 2-3.

Figure 2-3. Power on/off indicator

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Safety notes Operator Guide

Printer or controller - emergency power off

If any of the following conditions occur, turn off the equipment immediately and disconnect the power cable from the electrical outlet. Contact an authorized Xerox Service Repres entative to correct the problem:

• The equipment emits unusual odors, or makes un usual noises.

• The power cable is damaged or frayed.

• A wall panel circuit breaker, fuse, or other safety device has been tripped.

• Liquid is spilled into the equipment.

• The equipment is exposed to water damage or flood.

• Any part of the equipment is physically damaged.

NOTE: The only method to remove all power from the printer is to disconnect the power cable from the electrical outlet.

Printer - ozone information

This product produces ozone duri ng nor ma l oper ati o n. Th e ozone produced is depen de nt on pr i nt volum e and is heavi e r than air. Install the system in a well ventilated room with the minimum cubic size requirements listed below. Providing the correct environmental parameters will ensure that the concentration levels meet safe limits.

The minimum cubic volume requirement is: 1,765 cubic feet (50 cubic meters).

To determine if the room has the required volume to meet the ozone requirem ent, the length of the room multip lie d b y its width and height should be equal to or greater than the cubic volume listed above.

If you need additional information about ozone, please request the Xerox publicati on Ozone (part numb er 610P64653) by calli ng 1-800-828-6571 in the United States and Canad a. In Xerox Europe countries and DMO, call the local welcome centre.

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Printer - laser safety

CAUTION

The use of controls, adjustments or performance of procedures other than those specified in this guide ma y result in hazardous light exposure.

This equipment comp lie s wit h inte rnat ional safety st an dard s and is certified as a Class 1 Laser Product.

With specific regar d to lasers, the eq uipment com plies with la ser product performance standards set by governmental, national, and international agencies as a Class 1 Laser Product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance.

Printer - operational safet y

Safety Quality

Standards

Other National

Standards

Do these To ensure the continued safe operation of your printer, follow

The equipment is manufactured unde r a BS5750 Quality system accepted by the British Standards Institution.

The Xerox DocuTech/DocuPrint 75/90 and DocuPrint 75 MX is also certified in compliance with applicable st a nda rds by variou s national bo dies.

these safety guidelines at all times:

• Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet checked by a qualified electrician.

• Always follow all warnings and instructions that are marked on or are supplied with the equipment.

• Always exercise care when moving or relocating the equipment. Pl ease contact your loca l Xerox Service Department to arrange relocation of the printer to a location outside of your building.

• Always locate the printer on a solid support surface (not on plush carpet) that has adequate strength to support the weight of the printer.

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Safety notes Operator Guide

• Always locate the printer in an area that has adequate ventilation and room for servicing. Refer to the space requirement s in the DocuTech/Do c uPri nt 75 /90 and DocuPrint 75 MX Installation Planning Guide.

• Always use materials and supplies that are specifically designed for your Xerox equipment. Use of unsuitable materials may result in poor performance and possibly a hazardous situation.

Do not do these To ensure the continued safe operation of your printer:

• Never use an adapter plug to connect equipment to a power source that lacks a ground connection terminal.

• Never obstruct ventilation openings. They are provided to prevent overheating.

• Never push objects of any kind into the ventilation openings.

• Never attempt any maintenance function that is not specifically described in the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX documentation.

• Never remove any covers or guards that are fastened with screws. There are no operator serviceable areas within these covers.

• Never locate the printer near a radiator or any other heat source.

• Never override or “cheat” any of the electrical or mechanical interlock devices.

• Never operate the equipment if you notice unusual noises or odors. Disconnect the power cord from the power outlet and call the Xerox Welcome Center.

Your Xerox DocuTech/DocuPrint 75/90 and DocuPrint 75 MX printer is certified, manufactured, and tested in compliance with strict safety and radio frequency interference regulations. Any unauthorized alteration that includes the add ition of new functions or the connection of external devices may invalidate this certification. Please contact your local Xerox representative or the Xerox Welcome Center for a list of approved accessories.

Welcome Center phone numbers:

• USA - (800) 821-2797

• Canada - (800) 939- 3769

• Europe - Local Welcome Centre

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Operator Guide Safety notes

• DMO: Local Welcome Centre

Additional

information -

Europe

Additional

information - all

other areas

If you need any additional safety information concerning the equipment or the Xerox supplied materials, you may call the following number: 01707 353434

If you need any additional safety information concerning the equipment or the Xerox supplied materials, please contact the Xerox Welcome Centre.

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2-16 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

3. Product overview

This chapter will introduce the controller and overview the capabilities of the printer.

Hardware components

The main DocuTech /DocuPrint 75/90 and DocuPrint 75 MX components are:

• Controller (CD-ROM drive, diskette drive, monitor, keyboard,

• Printer

Peripheral components may include:

and mouse)

• External SCSI Hard Drive (optional)

• External Tape Drive

• External Modem

• Internal Modem

Peripheral components may be contained within a special accessory shelf that is attached to the printer. This shelf is located on the l eft hand side of the printer and ca n be used to hold items such as a modem.

Controller components

The main controller components are shown in Figure 3-1. and

Figure 3-2.

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Product overview Operator Guide

Figure 3-1. Ultra 10/Ultra 30 controller components

CD Drive

Power On/Off

Disk Drive

Figure 3-2. SunBlade 150 controller components

Printer components

The main components of the printer are shown in Figure 3-3.

Power On/Off

CD Drive

Disk Drive

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Operator Guide Product overview

Figure 3-3. Printer components

Tray 5 - Bypass Tray

Tray 6 High Capacity Feeder

Top Tray

Stacker

Finisher

Trays 1 - 4

The following information sources are provided to assist you:

• Power-on/power-off indicator is on the top front of the printer. It glows green when on and emits no light when off.

• Labels are affixed at the points of need throughout the system. They depict information about loading the p ap er stock.

• Green or Gold colored areas act as markers. – Gold colored areas typically indicate the h andle or lever s

to push or pull when removing Replaceable Modules or Cartridges.

– Green colored areas are where you clear jams.

Paper trays (trays 1-4)

Paper Trays 1-4 are shown below in Figure 3-4.

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Product overview Operator Guide

Figure 3-4. Trays 1- 4

Trays 1 - 4

The Paper Trays hold up to 500 sheets of 20 lb (75 gsm) stock each. You can adjust the trays to hold many sizes of p ap er, from

5.5 x 8.5 inches (140 x 216 mm) up to 11 x 17 inches (279 x 432

mm or A3). To handle 12 x 18 inch paper, a tray must be specially set up. Please contact the Xerox Welcome Centre to handle this size paper. If you wish to dedicate a tray permanently to handle this size paper please contact the Xerox Welcome Cent er. Refer to the chapter on Paper and Stock for a listing of acceptable stock and paper sizes, or ientations, and weights.

NOTE: To achieve the maximum copying speed, paper should be loaded Long Edge Feed in the paper trays whenever possible.

Bypass tray (tray 5)

The Bypass T ray (T ray 5) is an additi onal pa per tray desi gned for quick and easy loading of both standard and non-standard paper. It can physically extend to accommodate different stock sizes and orientations. You can load a maximum of 50 sheets of standard weight 20 pound (75 gsm) stock. If using a heavier stock, fill the tray only to the maximum-fill line.

The Bypass Tray has a capability of 4 to 12 inches (102 to 305 mm); 5.83 to 18 inc hes (148 x 457 mm).

The Bypass Tray can also hold non-standard size and weight paper such as transparencies, labels, covers, index, and bond paper. The Bypass Tray is shown below in Figure 3-5.

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Operator Guide Product overview

Figure 3-5. Tray 5 Bypass Tray

Tray 5

High Capacity feeder (tray 6)

The High Capacity Feeder (Tray 6) is located under the Bypass Tray and saves you from having to load the other individual paper trays with 8.5 x 11 inch (216 x 279 mm) paper often. The High Capacity Fee der can only f eed 8.5 x 11 inch (216 x279 mm) or A4 Long Edge Feed (LEF) paper and cannot be adjusted to hold any other sizes or orientations. Th e capacity is 3100 or 5100 sheets of 20 pound (75 g/m2) paper depending on which High Capacity Feeder is part of your system.

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Figure 3-6. Tray 6 High Capacity Feeder

Tray 6 High

Capacity Feeder

Reloading Paper Open the cover and wait for the tray to lower in order to reload

paper . Fill the tray only to the maximum-fill line on the left side of the tray. After reloading paper, close the cover to raise the tray.

The High Capacity Feeder can also accommodate 8.5 x 11 inch (216 x 279 mm) drilled or long-edge paper between 16 to 32 lb (75 to 120 gsm). Detailed information on using the tray guides to change the stock size capability of Tray 6 is provided later in this chapter under the heading, Changing the Tray 6 settings.

The High Capacity Feeder is shown below in Figure 3-6.

Tray guides and loading paper

Do not open a tray that is in use, a paper jam may result. Instead, before opening a tray, disable the tray in the Printer Manager. After loading the paper, enable the tray in the Printer Manager.

Performance capabilities

Performance capabilities for various paper types loaded in specific trays are given in the chapter, Paper and other stock.

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Operator Guide Product overview

Loading paper in Trays 1-4

1. Pull out the paper tray. Refer to the tray labels as you load the paper neatly in the

tray . Make su re that the left e dge of the p aper stack is again st the bar that is located on the left-hand edge of the tray, as shown in the top portion of Figure 3-7. Do not load paper above the maximum fill line.

Figure 3-7. Loading Trays 1-4

2. Ensure that the paper tray edge guides are against the top, bottom, and side edges of the paper. If the paper siz e is being changed, adjust the gui des as necessary, as shown in the bottom portion of Figure 3-7.

3. Push in the paper tray.

4. If the Printer Manager programming for the tray does not match the guide settings, correct the programming. Refer to the DocuSP on-line help for information on changing the programming.

NOTE: For information about how to load specific types of paper or other stock, refer to the chapter, Paper and other stock.

Loading paper in the Bypass Tray (Tray 5)

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Product overview Operator Guide

Insert paper as shown. The Byp ass Tray extends to accommodate paper that is physically longer than the tray. Simply pull out the extension bar. Do not load paper above the maximum fill line.

Loading paper in the High Capacity Feeder (Tray 6) To load paper, open the cover and wait for the tray to lower.

When the paper has been loaded, close the cover to raise the tray. The High Capacity Feeder is shown in Figure 3-8.

Figure 3-8. Loading Trays 5 and 6

Insert paper for the Bypass Tray here.

Pull the Extension

Bar to extend the Bypass Tray

Changing the Tray 6 settings

You can set Tray 6 to hold either A4 or 8.5 x 11 inch paper. An example of changing the tray setting from 8.5 x 11 inches to

A4 is shown in Figure 3-9.

Insert paper for the

High Capacity Feed Tray here

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Operator Guide Product overview

Figure 3-9. Changing the guides from 8.5 x 11 inches to A4

Rear Guide Starting with the Rear Guide, you will adjust the guide to the A4

position. Perform the following:

1. Slide the black latch down to release the guide.

2. Move the guide out, over, and in, into the A4 position.

3. Slide the latch up to lock the guide.

Front Guide Repeat the procedure for the front guide

NOTE: Be sure to reprogram the tray in the Printer Manager to reflect the changed size.

Rear Guide Starting with the Rear Guide, you will adjust the guide to the 8.5

x 11 inch position. Perform the following:

1. Slide the black latch down to release the guide.

2. Move the guide out, over, and into the 8.5 x 11 inch position.

3. Slide the latch up to lock the guide.

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Product overview Operator Guide

Front Guide Repeat the procedure for the front guide

NOTE: Be sure to reprogram the tray in the Printer Manager to reflect the changed size.

Finisher

The Finisher consists of the Top Tray and the Stacker Tray, as shown below in Figure 3-10.

Figure 3-10. Finisher components

Top Tray

Finisher button

Stapler is within the finisher

Press the Finisher Button to unload the Stacker Tray during a print run

Top Tray

The Top Tray holds up to 250 prints.

Stacker Tray

The Stacker Tray has two staplers, each with a 5000-staple cartridge, that can st aple sheet s ran ging in size from 6.7 x 8 inch (170 x 203 mm) to 12 x 18 inch (305 x 457 mm) of 16 to 110 lb (60 to 200 gsm) stock. Up to a maximum of 50 sheets of 20 lb (80 gsm) can be stapled.

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Operator Guide Product overview

Stapling

Removing any of the output while the printer is running may produce finished sets that are incorrectly stapled.

To ensure that the stapling of thin sets is satisfactory, the printer performs the following actions.

After 30 finished sets of 15 she ets, the printer:

1. cycles down

2. raises a message to empty the Stacker

3. waits until the sets are removed

4. raises the Stacker Tray

5. cycles up and resumes printing.

If these parameters a re no t satisf acto ry for your printing, contact Xerox.

Staple placement

For information about the limitations of portrait and landsc ape staple placement, refer to the Staple Placement table below.

Table 3-1. Staple placement

Dual Edge Feed Orientation Media Size

Long 8.5x11 FAULT FAULT

Long 8.5x14 N/A N/A N/A N/A Short 8.5x11 FAULT FAULT

Short 8.5x14 FAULT FAULT

Short 11x17 FAULT FAULT

Portrait Staple

Landscape Staple

Portrait

Staple

Dual Landscape Staple

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Product overview Operator Guide

Unloading the Stacker during printing

If it is necessary to unload the Stacker during printing, use the following procedure :

1. Press the Finisher button.

2. Wait for the printer to finish producing the set being printed.

3. Wait while the Stacker T ray is automatically lowered.

4. Unload the Stacker Tray.

5. Press the Finisher button again to continue operations.

Peripheral hardware components

You may have peripheral com ponen ts su ch as an Ex terna l SCSI Hard Drive, External Tape Drive, and an External Modem on a special accessory shelf as shown in Figure 3-11.

Figure 3-11. Special accessory shelf

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Operator Guide Product overview

Controller software

The controller runs the DocuSP Print Services software. This software gives the pr int er oper ator the a bility to mana ge th e job s and the printer. For detailed information on how to use the DocuSP Print Services software, refer to the DocuSP on-line Help.

Modems

The controller has an exte rn al m od em tha t i s on or off according to the site requirements for this modem or as needed by Xerox service.

NOTE: Modems are optional and will only be shipped with the printer when requested for remote support at no additional charge.

The printer has an internal modem that is normally on to enable the Sixth Sense diagnostics feature or as needed by Xerox service.

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3-14 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

4. Maintenance

You will first power on the controller and then power on the printer.

Power-on procedures

Your Xerox DocuTech/DocuPrint 75/90 and DocuPrint 75 MX system is designed to maximize printer performance. This includes using a s hort paper path in order to reduce jams, and Customer Replaceable Units (CRUs) in order to avoid extended periods of downtime.

This chapter discusses some basic maintenance procedures including the following:

• Powering- on the printer and the controller

• Powering-off the printe r and the controller

• Clearing paper jams

• Changing the Customer Replaceable Units

• Estimating dry ink (toner) usage

Controller power-on procedure

The controller power-on button and the Light Emitting Diode (LED) are shown in Figure 4-1. and Figure 4-2. The LED glows green when the controller power is on.

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Maintenance Operator Guide

Figure 4-1. Ultra 10 /Ultra 30 controller power-on button and LED

Power On/Off and LED

Figure 4-2. SunBlade 150 controller power-on button and LED

Power On/Off and LED

To power on the controller:

1. Switch on the power for each of the connected peripherals.

2. Switch on the monitor.

3. Press the controller “On” button.

4. Confirm that the controller LED light is on.

NOTE: For an Ultra 10, you need to power off the system from the back of the controller.

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Operator Guide Maintenance

Printer power-on procedure

When the printer is on, the power-on/power-off indicator glows green.

The printer must be s witched on by pressing a switch on the printer. The printer cannot be powered on from the DocuSP Print Services interface that runs on the controller. The printer power switch is shown in Figure 4-3.

Because this switch rocks back to it s ce nt er p osition each time it is pressed in either direction, you cannot determine whether the printer is on by looking at the switch position.

To power on the printer:

1. Locate the white on/off switch on the right side of the printer.

2. Press the switch toward the back of the printer.

3. Confirm that the power-on/power-off indicator glows green.

Figure 4-3. Printer power-on

After powering-on, jobs will not pri nt un til the Fuser is ready and the network connections are established. The system is usually ready for network printing within 7 minutes.

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Maintenance Operator Guide

Power-off procedures

You can power off only the printer and allow the controller to keep on processing jobs, or you can power off both the printer and the controller.

Printer power-off

When the printer powe r is off, the power-on/power-off ind i cato r does not emit light, it is colorless.

Under normal operating conditions the printer should be powered off using the DocuSP Print Services on the controller, rather than by pressing the printer on/off switch.

Printer power-off from the controller

You can power-off the printer from two different DocuSP Print Services menus and still allow the controller to continue processing jobs.

Preferred Method To power off the printer:

1. Open the System or the Printer menu.

2. Select the [Printer Off] option.

3. Confirm that the power-on/power-o ff indicator is colorless.

Printer Power-Off Using The Printer Switch

It is not obvious from the position of the switch whether the printer is on or off. View the power-on/power-off indicator to determine the printer state: green for on, colorless for off.

If you need to shut the printer down immediately, and this is an emergency, use the red button des cribed in the next section. If this is not an emergency, use the procedure given below.

Alternate Method To power-off the printer:

1. Locate the white on/off switch.

2. Press the switch to the left or front of the printer as shown in

Figure 4-4.

3. Confirm that the power-on/power-o ff indicator is colorless.

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Operator Guide Maintenance

Figure 4-4. Printer power-off

Printer Power-Off Using The Red Button

A red button, located inside the printer, provides a less gentle method for powering off the printer. This power-off procedure immediately cuts power to the printer in an uncontrolled manner without confirmation or delay. Any jobs in the queue will be immediately lost without confirmation.

Use the red button for the following conditions:

• If you need to switch the power off du ring the first 15 second s after initially switching the power on.

• Upon direction from your authorized Xerox Representative.

Abrupt Method To power-off the printer using the red button:

1. Locate the red button shown in Figure 4-5.

2. Press the button.

3. Confirm that the power-on/power-o ff indicator is colorless.

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Maintenance Operator Guide

Figure 4-5. Printer power-off, red button

RED BUTTON

After the Red Button is used , the printer will take longer to reboot.

Energy Saver

The Energy Saver option for the DocuTech 75/DocuPrint 90 will enter the prin ter into a “ low pow er mode” after 60 m inutes of nonusage. This mode will continue until a job is submitted. The System Adminis trator can chan ge the Energy Saver time to a shorter or longer period.

Controller power-off

The controller power-off button is shown in Figure 4-6. and

Figure 4-7. The LED light is out when the controller power is off.

To power off the controller:

1. Notify the job submitters that the controller is about to be powered off.

2. Back up system files and data.

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CAUTION

Before switching off the controller, exit any applications that are running and shut down the DocuSP Print Services using the Shutdown option so that you do not lose any data.

3. On the Print Services System menu s, select the Shutdown option. (Shutdown also powers off the printer. )

4. Answer the confirmation prompt. If there are jobs still being processed, the system will request confirmation before starting the shutdown.

5. Wait for the OK prompt, then press the controller power-off button.

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Maintenance Operator Guide

Figure 4-6. Ultra 10 /Ultra 30 controller power-on button and LED

Power On/Off and LED

Figure 4-7. SunBlade 150 controller power-on button and LED

Power On/Off and LED

6. Verify that the controller front panel LED is off and that the controller fans are not spinning.

7. Switch off external devices or any peripherals.

8. Switch off the monitor.

9. Disconnect the cables to any peripheral equ ipm en t.

NOTE: If you are using an Ultra 10, you need to power off the system from the back of the controller.

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Operator Guide Maintenance

CAUTION

When the power on/standby switch is in stand-by and the AC power cord remains connected to a po wer receptacle, AC voltage is present in the power supply.

10.If the equipment will be serviced or moved, disconnect the AC power cord from the AC receptacle.

Emergency power-off procedures

An emergency power-off procedure may be used when the power must be switched off immediately.

CAUTION

The controller emergency power off procedure may corrupt the DocuSP software. This method should only be used in an emergency.

Controller Power-

Off

To power off the system in an emergency use any of the following methods:

• Switch off the controller power switch on the front of the controller for an Ultra 30, on the back for an Ultra 10.

• On the DocuSP Print Services, the System menu, select the option for Immediate Shutdown.

• Pull the controller power cord from its receptacle.

Printer power-off T o power o ff the pri nter in an emer gency use any of the follo wing

methods:

• Press the red button on the printer.

• Pull the printer power cord from the power receptacle.

An emergency power off of the printer will not corrupt the DocuSP system software. However , you will need to enter Reset at the OK prompt if the controller displays the OK prompt.

Controller or

Printer Emergency

Conditions

For the printer or the controller, if any of the following conditions occur, disconnect the power cable from the power socket immediately an d contact an authoriz ed Xerox Service Representative to correct the problem

• The equipment emits unusual odors, or makes un usual noises.

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Maintenance Operator Guide

• The power cable is damaged or frayed.

• A wall panel circuit breaker, fuse, or other safety device has been tripped.

• Liquid is spilled into the equipment.

• The equipment is exposed to water damage or flood.

• Any part of the equipment is physically damaged.

Printer faults

Occasionally, a fault will occur at the printer that may prevent you from using the printer, such as:

• Out of Paper

• Low Dry Ink

• Module/Cartridge end of life

• Paper Jam

Clearing printer faults

Instructions for clearing faults will be displayed on the controller. Simply follow the instructions.

NOTE: For detailed information on clearing the printer faults, refer to the DocuSP On-line Help.

Paper jams

When a paper jam occurs, th e contro ller automatic ally di splays a fault window that lists individual faults. If you choose to display additional information about a given fault, the system will then display instructions or graphics that show the required actions. After the jam is cleared, follow any additional displayed instructions.

If the jam occurred in the middle of your job, the printer will automatically recover and reprint the sheets that were jammed.

NOTE: When removing jammed sheets from the printer, use the green handles and knobs.

The jam clearance areas are shown in Figure 4-8.

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Operator Guide Maintenance

Figure 4-8. Jam clearance areas

Area 1 Sheets may be left in this area when jams occur.

Area 2 The Lift Handle: The printer is programmed to circulate paper to

this area in the event of a jam. Raise the handle to clear this area. Do not move the handle to the left. Ensure that the handle is fully locked by lowering it before closing the Front Door or the handle may be blocked or damaged.

Area 3 The Fuser area: This area includes ar eas 3b, 3c, and 3d. A ccess

these areas by pulling the green handle.

Area 3a Look beneath the label to fi nd t he sh eet. Do not push dow n or lift

up on the label.

Area 3e Open the top 2 trays to access this area. Look for dropped

sheets in the areas to the right of and below Trays 3 and 4.

Area 4 The Duplex area: Look for sheets on top of the open space.

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Maintenance Operator Guide

Area 5 To access Areas 5, 5a, and 5b you need to open the Finisher

area. The Finisher area is shown in Figure 4-9. Lift and pull Handle 5 to get access to paper in a reas 5a and 5b.

Figure 4-9. Finisher area

Area 7 To access Area 7, you need to open the High Capacity Feeder

(Tray 6) and Bypass Tray (Tray 5) areas. The High Capacity Feeder and the Bypass Tray are shown in Figure 4-10. Lift and pull the top cover of the Bypass Tray to access area 7a.

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Figure 4-10. Access to area 7

Replaceable units and supplies

The printer is designed to allow the customer to change major components su ch as the Xerogr aphic Module , the Fuser Modu le, the Developer Colle ctor Bot tles, the Dry Ink Cartr idge (Tone r), or the Feed Roll Cartridges without having to initiate a service call. These and other replaceable supplies are shown in Figure 4-11.

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Figure 4-11. Location of CRUs and supplies

1. Ink Cartridge (Toner Cartridge) - a consumable supply

2. Fuser Module - a Customer Replaceable Unit (CRU)

3. Xerographic Module - a Customer Replaceable Unit (CRU)

4. Paper Feed Roll Cartridg e ( 1 per p aper tray including trays 5 and 6) - a Customer Replaceable Unit (CRU)

5. Developer Collector Bottle (included as part of the Xerographic Module) - a Customer Replaceabl e Unit (CRU)

6. Staple Cartridges (behind the Finisher door) - a consumable supply

Replaceable items

The following components are replaceable:

• The Xerographic Module

• The Fuser Module

• The Paper Feed Roll Cartridges

• Dry Ink (Toner) Cartridge

• Staple Ca rtridge

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Operator Guide Maintenance

• Developer Collector Bottle If a replacable item must be changed, a message will appear on

the controller. To replace these units, simply follow the instructions provided

with each replacement box. The fusers are to be retained for repair or returned by the Service Representative. The Xerographic CRU is still a customer replaceable unit and can be returned in the b ox with the prepaid return label.

Instructions for repl acing the Dry Ink Cartridge are also found inside the front door of the machine.

Ordering CRUs and other supplies

The telephone numbers for placing orders are shown in Table 4-

Table 4-1. Telephone numbers for orders

Type of Order Number to Call

Supplies USA: (800) 822-2200 (T&M)

Canada - English: (800) 668-0199 Canada - French: (800) 733-9400 (T&M) Xerox Europe: Contact your local representative. DMO: Contact your local representative.

CRUs USA: (800) 821-2797 (FSMA)

Canada: (800) 668-0199(FSMA) Canada: (800) 733-9400 (T&M) Xerox Europe: Contact your local representative. DMO: Contact your local representative.

NOTE: The CSE is responsible for replenishing the DT/DP 75/ 90 Fuser CRUs and the Paper Feed Rolls for the customer and for maintaining spares of these parts on site. Only the XCRU is ordered from the Welcome Center. In an emergency situation, the FCRU and Paper Feed Rolls can be ord ered through the Welcome Cent er.

For information about CRUs and consumable supplies, refer to the DocuTech/DocuPri nt 75/ 90 and Docu Print 7 5 MX I nst allati on Planning Gu ide..

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When placing orders, give the repre sentative the following information:

• Your Xerox customer number

• Your system model name and number

• A description of the item

• The quantity of the item

Dry Ink (Toner) usage and “Dry Ink Low” message

Dry ink (toner) u s age is re l ate d to the amount of area that needs to be printed (covered). The greater the area of c overage, the more dry ink used; for example, a typical office memo would have these approximate values :

• text only - 6% area coverage

• a solid area of 1 x 2 inches (25 x 51 mm) - 8% area coverage

• a solid area of 1.25 x 7.5 inches (32 x 191mm) that is 8.75% of the memo area - 15% area coverage.

Table 4-2.shows the dry ink usage and area coverage. For

example, at 6% area coverage, the system will produce approximately 21,700 prints. This information will help you estimate how long it will be before the system displays a “dry ink low” message.

T able 4-2. Dry ink (toner) usage and area coverage

PRINTS PER PRINTS PER CARTON -

AREA COVERAGE

4% 30,400 60,800 182,400 5% 25,000 50,000 150,000

6% 21,700 43,400 130,200

7% 19,100 38,200 114,600 8% 17,100 34,200 102,600

PRINTS PER CARTRIDGE

2 PACK 6R1007

CARTON -

6 PACK

6R1006

XE 6R90321

9% 15,400 30,800 92,400 10% 14,000 28,200 84,600 15% 9,700 19,400 58,200

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5. Paper and other stock

Your printer can process a variety of paper and other stock to accommodate your needs.

This chapter contains information about the stock you can use in the printer and h ow y ou can expect it to p erform. Stapling guidelines and the correct loading of special stocks is also discussed as well as stock storage requirements.

Performance information

The following t ab l es l is t th e p rin ter p er for m an ce e xpectations for both one-sided and two-sided printing, on paper and on other stock.

Table 3-1 Staple capability for Various Paper Weights

Table 3-2 Pr inter Performance for Standard Paper 20 lb or 75 gsm (USA

paper size)

Table 3-3 Printer Performance for Standard Paper 80 gsm (Xerox Europe

paper size)

Table 3-4 Printer performance for Non- standard Paper and Other Stock

Table 3-5 Printer Performance for New and Recycled Plain Paper

Paper handling guidelines

Paper handling and/or image quality performance degradation might occur in the following situations:

• Lower quality paper

• Extreme hot and h umid or cold and dry environments The size limitation for duplex printing is shown in Fig ur e 5- 1.

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Figure 5-1. Size requirement for duplex printing

This edge must be between 6.7 to 18 inches (170 to 457 mm) to be printed on both sides (duplexed).

Feed Direction The dimension of this

edge is controlled by the tray.

Tray capabilities: The trays are shown in Figure 5-2. Figure 5-2. Tray capabilities

Tray 5

Tray 6

Trays 1 - 4

Tray 5 The Bypass Tray has a capability of 4 to 12 inches (102 to 305

mm); 5.83 to 18 inches (148 to 457 mm).

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Operator Guide Paper and other stock

Tray 6 The High Capacity Tray has a capability of only 8.5 x 11 inch

(216 to 279 mm) or A4 long-edge feed (LEF), between 16-32 lb (75-120 gsm).

Tr a ys 1- 4 Have a capability of 8 to 17 inches (203 to 432 mm); 5.25 to 11

inches (133 to 279 mm). C all th e Welcome Center if you want to permanently set any of the Trays 1-4 to process 12 x 18 inch (305 x 457 mm) stock.

General stapling guidelines

To ensure that stapl ing of thin sets is satisfactory, finishers that are produced after 1998 will cycle down after 30 sets of up to 15 sheets or less. You must empty the stacker in order to resume printing.

If these parameters are not satisfactory for your printing, please contact Xerox.

Dimensions that can be stapled: The minimum size for stapling is 6.7 by 8 inches (170 x 203 mm). The fed ed ge must be between 8 to 12 inches (203 x 305 mm) to be stapled.

Figure 5-3. Size requirements for stapling

This edge must be between 8 to 12 inches (203 to 305 mm) to be stapled.

Weights that can be stapled: The Finisher can staple a

maximum of 50 sheets of 20 lb paper. The maximum staple capability for other stock weights is shown in Table 5-1.

Feed Direction

Table 5-1. Staple capability for various paper weights

Weight Maximum Number of Stapled Sheets 20 lb 75 gsm 50 24 lb or 90 gsm 44

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 5-3

Paper and other stock Operator Guide

Table 5-1. Staple capability for various paper weights

Weight Maximum Number of Stapled Sheets 32 lb or 120 gsm 33 65 lb or 244 gsm Cover to

110 or 203 gsm Index

When the Top Tray of the Finisher is used: In addition to using the Top Tray as an output location, it is also used for short-edge feed (SEF) sheets less th an 6.7 inches (170 mm) long i n the feed direction or 8 inches (203 mm) long in th e cross-feed direc tion will go to the Top Tray rather than to the Stacker. It is inherent to the design of the inverter, if the sheet is too short, the output will be sent to the top tray.

During certain jam or error conditions, purged sheets (to be discarded) are also sent to the Top Tray.

Performance tables

In the printer performance tables, various symbols and characters are used to convey information.

Symbols The following symbols in the “ Rating” colu mn of a tab le represent

the expected paper handling and image quality performance in typical operating environments.

l = Best performance o = Good perfor mance u = Fair - Good performance x = Not recommended. Exceeds design specifications.

Unacceptable performance is likely. ** = Indicates the sam e performance as sh own in Tabl e 5-2. and

Table 5-3. for the corresponding paper sizes.

Characters The following characters in the “Note” column of a table provide

additional information.

a = Cannot be duplexed. b = The output will go to the Top Tray and cannot be stapled.

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Operator Guide Paper and other stock

c = Requires a Xerox technical specialist to permanently set up any of the trays 1-4 to handle 12 x 18-inch (305 x 457 mm) paper. After any one of these trays is set up to handle this size, it cannot run other sizes. T ray 5, ho wever , can be used without any special set-up intervention fr om Xerox.

d = For the correct paper loading orientation refer to the paper tray label or to Table 5-6.

e = Embossed letterhead may cause degraded paper handling, and possibly minor image deletion defects near the embossed area on either side of the paper.

f = There is a light w eight paper feeding kit th at is recommended when carbonless stock runs out of tray 6. This kit reduces the nip force in the paper feed and reduces the incidence of smudged or burst cells on the paper. This kit part number is 606K07180.

g = Performance is highly dependent on the quality of the coated paper. Frequent use of coated papers, especially lower quality papers, might cause in creased contaminat ion in the printer which could degr ade the paper handling capability and the image quality per formance for all paper s.

h = Image deletion defects might occur near the perforation, especially if the perforation is parallel to the feed direction.

i = Two-sided printing (duplex) should not be selected when this stock is used.

j = It is recommend that only Bypass Tray (Tray 5) is used for this stock.

k = Blank or preprinted covers are acceptable. Cannot print on textured cover stock.

l = The 110 lb index stock (203 gsm) and the 65 lb cover stock (244 gsm) are both used for covers on documents. The paper handling performance for both stocks will be similar.

NOTE: For all trays, the fusing quality and “fix level” for images on 65 lb. cover stock, Vellum Bristol papers, and other texturedsurface stock will be degraded; therefore, this stock is not recommended for imaging use.

NOTE: Long Edge Feed (LEF) and Short Edge Feed (SEF) indicate the orientation of the sheet in a Paper Tray and which edge of the paper will be fed into the printer first.

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Paper and other stock Operator Guide

The printer performance for trays using standard 20 lb (75 gsm) paper in common USA sizes is shown in Table 5-2.

Table 5-2. Printer performance for standard paper 20 lb

(USA)

Rating

Trays

Size Feed Letter

1-4 Tray 5 Tray 6 Note

8.5 x 11 in. (216 x 279 mm) LEF

SEF

Legal

8.5 x 14 in. (216 x 356 mm) SEF o o x Ledger 11 x 17 in. (297 x 420 mm) SEF l l x Statement

5.5 x 8.5 in. (140 x 216 mm)

5 x 7 in. (127 x 177.8 mm) Executive

7.25 x 10.5 in. (184 x 267 mm)

8 x 10 in. (203 x 254 mm)

Letter Cover

SEF

LEF SEF

x o

u u

o o

u u

x x

9 x 11 in. (229 x 279 mm)

12 x 18 in. (305 x 457 mm)

5-6 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

LEF SEF

SEF

o u

x x

Operator Guide Paper and other stock

The printer performance using standard 80 gsm paper in common Xerox Europe sizes is shown in Table 5-3.

Table 5-3. Printer performance for standard paper 80 gsm

(Xerox Europe)

Rating

Trays

Size Feed A3 297 x 420 mm (11.7 x 16.54 in.) SEF l l x A4

1-4 Tray 5 Tray 6 Note

210 x 279 mm (8.27 x 11.69 in.) LEF

SEF A4 Cover 223 x 279 mm (8.78 x 11.69 in.) LEF

SEF

148 x 210 mm (5.83 x 8.27 in.) LEF

SEF A6 105 x 148 mm (4.13 x 5.83 in.) SEF x o x a, b B4 257 x 364 mm (10.12 x 14.3 in.) SEF l l x B5 182 x 257 mm (7.17 x 10.12 in.) LEF

SEF B6

128.5 x 182 mm (5.06 x 7.17 in.) SEF x u x b

o o

x o

o o

u o

x x

x xb

a b

Foolscap 215 x 330 mm (8.5 x 13 in.) 220 x 330 mm (8.66 x 13 in.)

Spanish (Sp. Folio)

216 x 315 mm (8.46 x 12.4 in.) SEF o o x

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 5-7

SEF

o u

x x

Paper and other stock Operator Guide

The printer perfor m anc e for non-standard paper a nd o t h er types of stock is shown in Table 5-4. You may run the stock if you follow the guidelines in the table and if t he dimensions of the stock are within the size limits previously discussed for standard paper.

Table 5-4. Printer performance for non-standard paper and

other stocks

Throughput material Rating Note

Letterhead ** d, e Pre-printed forms ** d Pre-drilled/pre-punched holes (standard

locations) Coated paper o - u g Mylar reinforced

LEF (Mylar on long edge) SEF

Transparencies

Clear/plain Non-removal white stripe Removable stripe: LEF SEF Paper backed Labels LEF SEF GBC - brand pre-punched (Sameceda) Place in the “inboard” position (edge with holes is

toward the rear of the printer)

** d

u x

u o u x x

u x

i, d i, d

d, j

i, j

Never tear type o Draftin g fi l m u Perforated: parallel to the feed direction

perpendicular to the feed direction

Tabs o Carbonless of Textured papers xk Smooth cover index stock o Window stock x

5-8 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

o u

h h

Operator Guide Paper and other stock

The printer performance for new and recycled 8.5 x 11 inches (216 to 279 mm) or A4 paper for various weights is shown in

Table 5-5.

Table 5-5. Printer performance for new and recycled plain paper

Paper Weight

Throughput Material 8.5 x 11 in. or A4 Rating Note

Less than 16 lb or 61 gsm x Between 16-20 lb or 61-75 gsm o Between 20-32 lb or 75-120 gsm l Between 32-110 (index) lb or 120-203 gsm ul Greater than 110 (index) lb or 203 gsm x

Recommendations for loading special stock

The common uses an d the special re quirement s for the var iety of stock types that the printer can a ccommodate are shown in Table

5-6.

Table 5-6. Recommendations for loading special stock

Stock Type Common Use Recommendation

Hole-punched 3 or 4 holes

NOTE: Cannot Dual Staple due to hardware limitations. Dual stapling drilled stock will cause jams in the finisher.

Perforated Pages for partial

Ringed binders • Use long-edge feed paper for

best imaging speed.

• Load with holes on the left in Trays 5-6.

• Load with holes on the right in Trays 1-4.

• Where possible, load with the

removal, such as order forms and receipts

perforations parallel to the feed direction.

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Paper and other stock Operator Guide

Table 5-6. Recommendations for loading special stock

Stock Type Common Use Recommendation

Pre-printed and letterhead

Reinforced Mylar edge

3 or 4 holes

Card stock C over s, signs • Feed from the Byp ass Tray for

Tabs Separators within

Common correspondence, mailings and advertising materials

Ringed binders • Load reinforced edge on the

a document

• Use ultra-violet cured or oxidative inks to extend the life of the Feed Roll Cartridges.

• Load face up in Trays 1-4.

• Load face down in Trays 5-6.

right in Trays 1-4.

• Load reinforced edge on the left in Trays 5-6.

• Use long-edge feed only.

best results.

• Use the Tab Tray insert. Can be obtained from your Sales Representative at no charge. Part number 98K87320.

• Feed from trays 2, 3, and 4 only.

• Load with the tabs on the right.

Transparencies Presentations • Use clear or white-striped

transparencies. Do not use paper-backed transparencies.

• Feed from the Bypass Tray (Tray 5) preferred.

• Refer to the label on the tray for the orientation of striped transparencies.

• When using transparencies with removable stripes, load with the stripe up in Tray 5 and the stripe down in Tray 1.

• Do not duplex.

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Operator Guide Paper and other stock

Table 5-6. Recommendations for loading special stock

Stock Type Common Use Recommendation

Labels Self-adhesive

labels for envelopes and packaging

GBC stock (Sameceda)

Plastic comb or strap binding via slotted holes or rectangles at frequent intervals along the long edge (the bind edge)

• Do not duplex.

• Feed labels into the printer LEF only.

Labels pose a special problem because, depending on the number of labels per sheet, there is an opportunity for the label to separate from the backing while inside the printer.

• Load face-up in Trays 1-4.

• Load face-down in Trays 5-6.

• Load with slotted holes inboard; for example, load SEF when the holes are down the long edge.

• Loading with holes on the lead-edge (LEF) or the trailedge (LEF) is not supported, but may work well for some stock depending upon the size and number of the holes and how they affect the sensors in the printer; therefore, if you intend to use LEF you should run a sample of the stock to confirm its acceptability before running the job.

Recommendations for handling, loading, and storing paper

Give your paper the pr oper handling, loading, and storage.

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Paper and other stock Operator Guide

Loading and handling

Before loading paper, unwrap the paper from the moisture resistant wrappings, discard the wrapper and insert the paper in the tray. If it is special stock such as punched paper follow the orientation label on the tray or the recommendations in Table 5-

4. and Table 5-6. of this chapter. Fanning the paper edges is not

required, but may be beneficial with cer tain stocks in dry environments.

Damaged, curled, or damp paper can cause jams and image quality problem s.

Storing

Follow these simple rules for storing paper:

• Store paper in dry conditions, away from extreme heat or cold, such as radiators or open windows.

• Lay the paper flat on a shelf or pallet above floor level.

• If possible, leave the paper wrapped and boxed until you are ready to use it; otherwise, re-wrap partly used packages of paper.

NOTE: Paper stored in extremely humid environments (for example, left in a printer over an extended period of time) may have to be replaced with fresh stock in order to ensure optimal feeding and image quality.

5-12 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

6. Problem solving

This chapter will assist you in avoiding problems and solving those that may occur. It also provides information on how to contact the Welcome Center.

Avoiding the problems

A variety of situations can affect the quality of the printer output. For optimal performance, follow these guidelines:

• Do not locate the printer in direct sunlight or near a heat

• Avoid sudden changes in the environment surrounding the

source such as a radiator.

printer. When a change occurs, allow the printer at least two hours to adjust to its new environment, depending on the extent of the change.

• Always set the Edge Guides in the trays to the size of the stock in the tray. Otherwise, you may experience jams.

• Avoid dusty environments. Dust in the printer can cause paper handling problems. Dust in either the printer or the controller can cause electrical problems.

• Avoid pl acing routing cables where they may be stepped on, damaged, or come in contact with liquids or shar p edges.

• Avoid placi n g ro uti n g cab le s wh ere the y could cause tripping hazards. This is especially true when the controller is in the standard location on the floor.

• Locate the equipment in a properly lighted area to facilitate operation and service .

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Problem solving Operator Guide

Solving the problems

Recommendations for solving some common problems are listed in Table 6-1.

Table 6-1. Troubleshooting tips

Problem Symptom Recommendation

Controller/ Printer

Power

Monitor Power

Printer Power

The printer is not receiving jobs from the controller or will not go on when switched on.

The monitor screen is black.

The printer will not power On.

• Check to see if the cable that connects the controller to the printer is plugged in correctly. Each end of the cable has a plug that is keyed for correct fit. A plug may have been forced inadvertently to make a mismatched connection. Look at the keyed patterns of the plugs and make the connections correctly.

• Move the mouse to recover from the Power Saver mode.

• Check to see if the LED light on the monitor is illuminated.

• Check to see if the LED light on the controller is illuminated.

• Check to see if the power strip is On and plugged into the wall outlet.

• Reset the circui t breaker.

• Check to see if the power cord is correctly installed.

• Press the white power switch to the On position, and then wait 2 minutes.

• Reset the circui t breaker.

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Operator Guide Problem solving

Table 6-1. Troubleshooting tips

Problem Symptom Recommendation

Stock handling

There are repeated stock jams or misfeeds in Tray 5.

• Ensure that the correct stock size is displayed on the Print Services, Printer Manager window.

• Remove the stock and reload the tray. Do not add stock to the tray when stock is already loaded. Instead, remove the stock, combine the additional stock with the stock from the tray and reload the tray.

• Ensure that there are no more than 50 sheets of 20 lb stock in the tray, fewer if sheets are a heavier weight.

• Ensure that all stock in the tray is identical.

• Ensure that the Edge Guides are adjusted to touch the sides of the stock.

• Check for obstructions at the stock entrance.

• Ensure that the Paper Feed Roll Cartridge is engaged correctly.

Stock handling

There are repeated shut downs from jams in Area 3 or t he prints show an unexpected image shift when feeding from Tray 5.

• Remove the stock and reload the tray.

• Ensure that there are no more than 50 sheets of 20 lb stock in the tray, fewer if sheets are a heavier weight.

• After tray is reloaded, confirm the stock attributes, especially the size, on the Printer Manager window. Ensure that the stock is correctly programmed.

• Ensure that the Edge Guides are adjusted to touch the sides of the stock.

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX 6-3

Problem solving Operator Guide

Table 6-1. Troubleshooting tips

Problem Symptom Recommendation

Stock handling

There are jams inside the printer.

The stock curls up or down.

• Check the paper path for obstruction.

• Make sure that the Area 2 Lever is in the correct position (down).

• Flip the stock over in the tray.

• Ensure that the Edge Guides are adjusted to touch the sides of the stock.

• Check that the Printer Manager window is displaying the correct size for the stock in use.

• Load fresh stock.

• Load the stock sea m-side up in t he trays. Load the stock seam-side down in the High Capacity Feeder and in the Bypass Tray.

The seam refers to the side of a ream of stock that has a split in the wrapping. It may also be referred to as “arrow-side first.”

• Load non-standard stock in the Bypass Tray.

Stock handling

The Finisher does not stack the output correctly.

The Finisher does not staple the output.

• If the stock curls excessively, flip it over in the tray.

• Do not remove stapled sets while the Finisher is compiling.

• Check for excessive curl on the prints. I f curl ed, lo ad fr esh st ock o r turn the curled stock over.

• Use less than 50 sheets of stock if they are heavier than 20 lb (75 gsm).

• Check the Print Services, Printer Faults window for a fault message indicating no staples. Replace the staple cartridge.

6-4 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

Operator Guide Problem solving

Calling the Welcome Center

If you are experiencing difficulty with your printer, check the troubleshooting tips shown in Table 6-1. Attempt to solve the problem before c ontacting the Welcome Center. You might be able to resolve the situation quickly. If the difficulty persists, contact the Xerox Welcome Center. The Welcome Center telephone number and other relevant information are conveniently located on the Diagnostics window. You can display this window by selecting Diagnostics on the System menu.

The Welcome Center will want to know the following information:

• The nature of the problem

• The Printer Serial Number (open the printer door, look at the top center area of the printer, to the left of the red button)

• The Fault Code if any

• The name and location of your company

If the Welcome Center phone number is not displayed on the Diagnostics window, use one of the following phone numbers:

• USA - (800) 821-2797

• Canada - (800) 939- 3769

• Europe - Local Welcome Centre

• DMO - Local Welcome Center

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Problem solving Operator Guide

6-6 DocuTech/DocuPrint 75/90 and DocuPrint 75 MX

Xerox DOCUPRINT 90, DOCUPRINT 75 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About this guide

1. Introduction

Powering down th e system

Contents

Requirements

Telephone req uirements

Service requirements

Industry Canada requirements

Electromagnetic compatibility

United States

European Union

2. Safety notes

Symbology

Energy Star®

Environmental Choice Labeling

European Union declaration of conformity

Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal Equipment Directive

Electricity at Work Regulation - UK

The Regulation

Check your understanding

Your responsibility

Additional queries

Electrical safety

Printer

Printer cautions

Controller

Controller cautions

Printer power on/off indicator

Printer or controller - emergency power off

Printer - ozone information

Printer - laser safety

Printer - operational safet y

3. Product overview

Hardware components

Controller components

Printer components

Paper trays (trays 1-4)

Bypass tray (tray 5)

High Capacity feeder (tray 6)

Tray guides and loading paper

Changing the Tray 6 settings

Finisher

Top Tray

Stacker Tray

Stapling

Staple placement

Unloading the Stacker during printing

Peripheral hardware components

Controller software

Modems

4. Maintenance

Power-on procedures

Controller power-on procedure

Printer power-on procedure

Power-off procedures

Printer power-off

Energy Saver

Controller power-off

Emergency power-off procedures

Printer faults

Clearing printer faults

Paper jams

Replaceable units and supplies

Replaceable items

Ordering CRUs and other supplies

Dry Ink (Toner) usage and “Dry Ink Low” message

5. Paper and other stock

Performance information

Paper handling guidelines

General stapling guidelines

Performance tables

Recommendations for loading special stock

Recommendations for handling, loading, and storing paper

Loading and handling

Storing

6. Problem solving