Xerox DOCUPRINT 90, DOCUPRINT 75 User Manual

Xerox Document Services Platform

DocuTech/DocuPrint 75/90 and DocuPrint 75 MX Operator Guide

701P40834 DocuSP version 3.74 October, 2003

Xerox Corporation Global Knowledge and Language Services 800 Phillips Road Building 845-17S Webster, New York 14580 USA

and information now allowed by statutory or judicial law hereinafter granted including without limitation, material generated from the software programs that are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.

Printed in the U.S.A., U.K., and France. XEROX®, XEROX Europe®, and XEROX Canada Limited®, The Document

Company, the stylized X, and all names identifying numbers used in connection with Xerox products mentioned in this publication are trademarks of XEROX CORPORATION. All non-Xerox brands and product names are trademarks or registered trademarks of their respective companies. Other company trademarks are also acknowledged.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. While the information in this Guide is correct at the time of this publication, Xerox

reserves the right at any time to change the information without notice. Changes are made periodically to this document. Changes and technical updates will be added in subsequent editions.

Table of Contents

1. Introduction 1-1

About this guide 1-1

Powering down the system 1-1 Contents 1-2

Requirements 1-2

Telephone requirements 1-2 Service requirements 1-3 Industry Canada requiremen ts 1-4

Electromagnetic compatibility 1-5

United Sta tes 1-5 European Union 1-5

2. Safety notes 2-1

Symbology 2-1

Energy Star® 2-2

Environmental Choice La belin g 2-3 European Union declaration of conformity 2-3 Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal

Equipment Directive 2-4 Electricity at Work Regulation - UK 2-6

The Regulation 2-6

Check your understanding 2-6

Your responsibility 2-8

Additional queries 2-9 Electrical safety 2-9

Printer 2-9

Printer cautions 2-9

Controller 2-10

Controller cautions 2-10

OPERATOR GUIDE i

TABLE OF CONTENTS

Printer power on/off indicator 2-11 Printer or controller - emergency power off 2-12 Printer - ozone information 2-12 Printer - laser safety 2-13 Printer - operational safety 2-13

3. Product overview 3-1

Hardware components 3-1

Controller components 3-1 Printer components 3-2 Paper trays (trays 1-4) 3-3 Bypass tray (tray 5) 3-4 High Capacity feeder (tray 6) 3-5 Tray guides and loading paper 3-6 Changing the Tray 6 settings 3-8 Finisher 3-10

Top Tray 3-10 Stacker Tray 3-10 Stapling 3-11 Staple placement 3-11

Unloading the Stacker during printing 3-12

Peripheral hardware comp one nts 3-12 Controller software 3-13 Modems 3-13

4. Maintenance 4-1

Power-on procedures 4-1

Controller power-on procedure 4-1

Printer power-on procedure 4-3 Power-off procedures 4-4

Printer power-off 4-4

Energy Saver 4-6

Controller power-off 4-6

Emergency power-off procedures 4-9

ii OPERATOR GUIDE

TABLE OF CONTENTS

Printer faults 4-10

Clearing printer faults 4-10 Paper jams 4-10

Replaceable units and supplies 4-13

Replaceable items 4-14 Ordering CRUs and other supplies 4-15 Dry Ink (Toner) usage and “Dry Ink Low” message 4-16

5. Paper and other stock 5-1

Performance information 5-1

Paper handling guidelin es 5-1 General stapling guidelines 5-3

Performance tables 5-4 Recommendations for loading special stock 5-9 Recommendations for handling, loading, and storing paper 5-11

Loading and handling 5-12

Storing 5-12

6. Problem solving 6-1

Avoiding the problems 6-1 Solving the problems 6-2 Calling the Welcome Center 6-5

OPERATOR GUIDE iii

TABLE OF CONTENTS

iv OPERATOR GUIDE

About this guide

1. Introduction

The DocuTech/DocuPrint 75/90 and DocuPrint 75 MX Operator Guide is one of a number of publications which make up the Xerox Document Services Platform Series.

This guide is inte nded for Xerox DocuTech/DocuPrint 75 /90 and DocuPrint 75 MX and DocuPrint 75 MX operators whose job consists of the routine operation of this printing system: operating each of the system components, running print jobs, solving simple system problems, and performing basic maintenance tasks, such as replenishing printer supplies.

If you are a lead operator, or your job involves some programming or systems administration tasks, as well as operating the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX system, use the on-line help system and the other document s in the Xerox Document Ser vices Platform Series to sup plement the information in the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX Operator Guide.

Users should have an understanding of the operations of the DocuSP controller and be familiar with Solaris and basic UNIX commands.

Before using this Guide, become familiar with its contents and conventions.

Powering down th e system

If it is necessary to power down the system, refer to the section entitled Power-off procedures located in the Maintenance chapter of this Operator Guide. Never switch off the printer power switch or the circuit breakers except in the case of an emergency or unless you are instructed to do so by this Operator Guide.

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Introduction Operator Guide

This section lists the contents of this guide.

• “Introduction” gives a basic overview of the Operator Guide

and its content s. It a lso con t ains inf ormati on on requi rement s and certificatio ns r eq uir ed b y USA and Canadian regulations.

• “Safety Notes” explains the various symbols, Cautions, and

Warnings pertaining to the safe use and operation of the DocuTech/DocuPrint 75/90 and DocuPrint 75 MX systems. It also contains information on requirements and certifications required by the European Union Declaration of Conformity and the UK Electricity at Work Regulation.

• “System Components and Product Overvi ew” provides

printer and controller component location, system hardware features, and bas ic paper loading instruct ions.

• “Maintenance” discusses som e basic maintenance

procedures and has information on how to clear paper jams. It also includes part numbers for consumable supplies with instructions on how and where to place an order.

Requirements

Telephone req uirements

• “Paper and Ot her S tock” cont ains in formation abou t the stock

you can use in the printer, how you can expect it to perform, stapling guidelines, the co rre ct loa ding o f special stocks, and stock storage requirements.

• “Problem Solving” will assist you in avoiding problems and

solving those that may occur. It also prov ides information on how to contact the Welcome Center.

USA FCC requirements:

• The FCC has established rules that permit the device to be

directly connected to the telephone network. Standardized jacks are used for these connections. This equipment should not be used on part y lines or coin lines.

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• If this device is malfunctioning, it may also be causing harm

to the telephone network; this device should be disconnected until repair has been made. If this is not done, the telephone company may temporarily disconnect service.

• The telephone company may make changes in its technical

operations and pr ocedures; if such changes affect the compatibility or use of this device, the telephone company is required to give adequate notice of the changes. You will be advised of your right to file a c omplaint with the FCC.

• If the telephone company requests information on what

equipment is connected to their lines, inform them of:

1. The telephone number this unit is connected to

2. The ringer equivalence number

3. The USCO jack required

4. The FCC Registration number Items “2” and “4” are indicated on the label. The Ringer Equivalence Number (REN) is used to determine

how may devices can b e connecte d to your te lephon e line. In most areas, the sum of the RENs of all devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring correctly.

Service requirements

In the event of equipment malfunction, all repairs should be performed by Xerox or authorized agent. It is the responsibility of users requiring service to report the need for service to Xerox or to an authorized agent. Service can be obtained by calling:

USA: 1-800-821-2797 Canada: 1-800-939-3769 Europe: Local Welcome Centre DMO: Local Welcome Center

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Introduction Operator Guide

Industry Canada requirements

Notice: The Canadian Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department doe s not guarantee the equipment wi ll operate to the user’s satis faction.

• Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified conne ctor assembly (tele phone extension cor d). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

• Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

• Users should ensure for their own pr otection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION

Users should not attempt to make such conne ctions themselves, but should contact the electric inspection authority, or electrician, as appropriate.

• The Load Number (LN) assigned to each terminal device denotes the percen ta ge of th e tot al load to be connect ed to a telephone loop that is used by the device, to prevent overloading. The t ermination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.

For service in Canada call (800) 939-3769

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Operator Guide Introduction

Electromagnetic compatibility

United States

This equipment ha s been tested and found to comply with the limits for a Cl ass A di gital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequ ency energy and , if not installed an d used in acco rdance with th e instructi on manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment.

Shielded cables must be used with this equipment to maintain compliance with FCC regulations.

This Class “A” digital apparatus complies with Canadian ICES-

003.

Cet appareil numérique de la classe “A” est conforme à la norme NMB-003 du Canada.

European Union

This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate this equipment.

Shielded cables must be used with this equipment to maintain compliance with the EMC Directive (89/336/EEC).

WARNING

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Introduction Operator Guide

WARNING

In order to allow this equipment to operate in proximity to Industrial, Scientific, and Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken.

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2. Safety notes

Please read the following instructions carefully before planning your install and/or operating the DocuTech/DocuPrint 75/90. Refer to them as needed to ensure the safe installation and operation of your equipment.

The safety testing and performance of this product have been verified using Xerox materials only

Your Xerox DocuTech/DocuPrint 75/90 and DocuPrint 75 MX and its supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards.

Follow all warnings and in structions marked on or supplied with the product.

Symbology

Various symbols are used on the printer and in the documentation.

The symbol on the printer that indicates a hot surface is shown in

Figure 2-1.

Figure 2-1. Hot surface symbol

Another symbol that indicates a heated surface is shown in

Figure 2-2.

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Safety notes Operator Guide

Figure 2-2. Heated surface symbol

WARNING

Warnings indicate possible serious personal injury if you do not strictly follow the practice, procedure, condition, or statement that follows the WARNING.

CAUTION

Cautions indicate that possible system damage or data loss will occur if you do not carefully follow the practice, procedure, condition or statement that follows the CAUTION.

Energy Star®

The ENERGY ST AR® Of fice Equipment Progra m is a team effort between U.S., Euro pean Union, and Jap anese gover nments and the office equipment industry to promote energy-efficient copiers, printers, fax, multifunction machines, personal computers, and monitors.

Products that carry the ENERGY STAR® label are designed to use less energy, help you save money on utility bills, and help protect th e environment.

As an ENERGY STAR® Partner, Xero x has d ete rmine d th at th is product meets the ENERGY STAR® guidelines for energy efficiency.

The ENERGY STAR® name and logo are registered U.S. registered trademarks.

The ENERGY STAR logo can be identified as the following:

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Operator Guide Safety notes

Environmental Choice Labeling

The DocuTech/DocuPrint 75/90 and DocuPrint 75 MX exhibits the Environmental Choice logo. It is imperative that the following statement be known:

“Terra Choice Environmental Services, Inc. of Canada has verified that this Xerox product conforms to all applicable Environmental Choice EcoLogo requirements for minimized impact to the environment."

The Environmen tal Choice ErgoLogo c an be identified as the following:

For more detail ed requiremen ts, refer to the Gu ide to Proper Use of the EcoLogo a guidelines document published by Terra Choice, the of ficial group m anaging the Ca nadian Envir onmental Choice program

European Union declaration of conformity

Approvals and

certification

The CE marking applied to this product symbolizes Xerox Europe Declaration of Confo rmity with the following applicable Directives of the European Union as of the dates indicated below.

January 1, 1995: Co uncil Directive 73/23/EEC amended by Council Directive 93/68/EC, Approximation o f the laws of the member states related to low voltage equipment.

January 1, 1996: Council Directive 89/336/EC, approximation of the laws of the Member States related to electromagnetic compatibility.

March 9, 1999: Coun cil D ire cti ve 1 999 /5/EC on radio equipment and telecommunicati on s termi na l equ i pmen t and the mutu al recognition of their conformity.

A full declaration, defining the relevant directives and referenced standards can be obtained from your Xerox Ltd representative.

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Safety notes Operator Guide

WARNING

Changes or modifications to this equipment not specifically approved by Xerox Europe may void user's authority to operate the equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive (89/336/EEC).

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

WARNING

This system is certified manufactured and tested in compliance with str ict safety and radio frequency interference regulations. Any unauthorized alteration which includes the addition of new functions or the connection of external devices may impact this certif ication. Please contact your local Xerox Europe representative for a list of approved accessories.

Shielded cables must be used with this equipment to maintain complacence with the EMC Directive (89/336/EEC).

This equipment is not primarily intended for use in a domestic environment.

WARNING

In order to allow this equipment to operate in proximity to industrial, scientific and medical (ISM) equipment, the external radiation from the ISM equipment may have to be limited or special mitigation measures taken.

Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal Equipment Directive

This Xerox product has been self-certified by Xerox for panEuropean single terminal connection to the analogue public switched telephone ne twork (PSTN) in accordance wi th Directive 1999/5/EC.

The product has been desi gned to wor k with the n ational PS TNs and compatibles PBXs of the following countries:

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Operator Guide Safety notes

•Austria

• Belgium

• Denmark

•France

• Finland

•Germany

•Greece

•Iceland

•Ireland

•Italy

• Luxembourg

• Netherlands

•Norway

•Portugal

• Spain

•Sweden

• Switzerland

• United Kingdom

In the event of problems, you should contact your local Xerox representative in the first instance.

The product has been tested to and is complaint with TBR21, a specification for terminal equipment for use on analogue switched telephone networks in the European Economic Area.

The product may be configured to be compatible with other country networks. Please contact your Xerox representative if it needs to be reconnect ed to another co untry’s netw ork. There ar e no user-adjustable settings in the product.

NOTE: Although this product can use either loop disconnect (pulse) or DTMF (tone) signalling, it is recommended that it is set to use DTMF signalling. DTMF signalling provides reliable and faster call set-up.

Modification, connection to external control software or to external control apparatus not authorized by Xerox, will invalidate its certification.

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Safety notes Operator Guide

Electricity at Work Regulation - UK

The Electricity at Work Regulation applies only to England and Wales.

The Regulation

The Electricity at Work Regulation 1989 came into force in England and Wales on the 1 April 1990. This 1989 Regulation places a duty on all employers and self-employed persons to ensure the electrical systems in their premises are constructed, maintained and operated in such a manner as to prevent, so far as reasonably practical, danger. This includes ens uring all electrical equipment connected to such electrical systems are safely constructed, maintained a nd operated.

All Xerox equipment have been designed to exacting safety standards. They have all undergone a variety of stringent safety tests including earth bond, insulation resistance and electrical strength tests. Xerox Europe manufacturing plants have been awarded ISO 9000 qual ity certif ication and are subject to re gular audits by the British Standards Institution or equivalent national standards body.

Xerox equipment which h as been properly and reg ularly serviced and maintained should not have to undergo additional specific safety tests pursuant to the 198 9 Regulation. Customers wishing to complete safety testing should contact Xerox Europe Technical Centre for advice prior to any test implementation. The address of the X erox Technical Centre is provided in the previous section, European Union declaration of conformity.

Xerox equipment should, howeve r, be properly an d regularly serviced and main tain ed at all times.

Check your understanding

Please review the questions and answers that follow to ensure that you understand the Electricity at Work Regulation in England and Wales.

Question What is the Electricity at Work Regulation?

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Operator Guide Safety notes

Answer The Electricity at Work Regulation 1989 came into force in

England and Wales on 1 April 1990. This 1989 Regulation places a duty on all employers and self-employed persons to ensure the electrical systems in their premises are constructed, maintained and operated in such a manner as to prevent, so far as reasonably practicable, danger. This includes ensuring all electrical products connected to such electrical systems are safely constructed, maintained a nd operated.

Question Does Xerox Europe comply with the Electricity at Work

Regulation?

Answer The regulation places a duty on all employers and self-

employed persons to ensure the electrical systems in their

premises are, effectively safe. This regulation does not impose on, amongst others,

manufacturers or suppliers of such electrical systems. However, rest assured that all Xerox equipment which Xerox Europe and its authorized distributors supply to customers conforms with all the relevant safety legislation and standards.

Question Is Xerox equipment safe?

Answer All Xerox equipment supplied by Xerox Europe and their

authorized distributors conforms to all relevant safety legislation and standards.

Question Is the Xerox equipment in my premises safe?

Answer All Xerox equipment supplied by Xerox Europe and their

authorized distributors conforms to all relevant safety legislation and standards. However, like all electrical equipment, they have to be regularly serviced and maintained by c ompetent persons.

Xerox Europe Customer Service Engineers ensure Xerox equipment is serviced and maintained to exacting Xerox safety standards. If you wou ld like your Xerox eq uipment to be serv iced and maintained to such high standar ds, please contact your l ocal Xerox Europe Customer Service Organization. They will be pleased to assist you.

Question Does the Xerox equipment in my premises comply with the

Electricity at Work Regulations?

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Safety notes Operator Guide

Answer All employers and self-employed persons must ensure that the

electrical systems in their premises are safe. This will include ensuring Xerox equipment in such premises is safe.

Xerox Europe’s Pr oduct Safety function has prepared a guide which contains a list of tests which may be completed by your Xerox Europe Customer Service Organization. THESE TESTS

MUST BE CARRIED OUT ONLY BY PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS.

Please contact the Xerox Europe Customer Service Organization for further information.

THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH, PERSONAL INJU RY AND/OR DAMAGE TO PROPERTY.

Question I would like to carry out my own safety tests on the Xerox

temperament in my premises.

Answer You may, of course, request such tests as you deem necessary

to satisfy yourself that your Xerox eq uipmen t is safe. Your Xerox Europe Customer Supp ort will be pleased to advise you on such testing.

Question I require records of all tests.

Answer After safety testing, your Xerox Europe Customer Service

Engineer will provide you with a certificate which details the results of all tests com pleted.

In the event of any defect being noted, the Xerox equipment will be switched off and disconnected from the supply until the defect has been corrected. You will be advise d of such act ion to ena ble such defects to be corrected.

Your responsibility

YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT ALL TIMES.

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Operator Guide Safety notes

Additional queries

Please contact the Xerox Europe Technical Centre or your authorized Xerox representative if you have any queries regarding the information provided in this document.

Electrical safety

Attention to the following requirements ensures the safe operation of your equipment.

Printer

USA/Canada The DocuTech/DocuPrint 75 printer requires a 115V AC outlet,

dedicated 20 Amp, 3-wire circuit. The DocuTech/DocuPrint 90 printer requires a 208V AC outlet, dedicated 20 Amp, 3-wire circuit.

Europe The printer requires a 220-240V outlet, dedicated 13 Amp or 10

Amp circuit. The equi pment must be connected to a grounded mains outlet.

Printer cautions

Ensure that the power con nection for your printer satisfies these requirements.

• The power receptacle (NEMA#5-20R) for the printer must meet the requirem ents stated on the data plate on the re ar of the printer.

• The socket outlet sh all be inst alled ne ar the equi pment within reach of the 10 ft. (3 m) cable and shall be easily accessible.

• Use the power cable that is supplied with your printer and controller. Do not use an extension c ord, or remove or modify the power cord plug.

• Plug the power cable directly into a correctly grounded electrical outlet. If you are not su re wheth er or not an o utlet is correctly grounded, consult a qualified electrician.

•Do not use an adapter to connect the printer to an electrical outlet that lacks a ground connection terminal.

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Safety notes Operator Guide

• The power cord is the disconnect device for this printer.

•Do not override or disable electrical or mechanical inte rlocks.

•Do not push objects into slots or openings on the printer. Electrical shock or fire may result.

•Do not obstr uct ventilation openings. These openings prevent overheating of the printer.

Controller

USA/Canada The controller requires a dedicated 115V AC 20 Amp grounded

receptacle.

Europe The controller requires a 220-240V, 13 or 10 Amp grounded

receptacle.

Controller cautions

Follow all safety cautions, warnings, and instructions marked on the controller.

• Ensure that the voltages and frequency rating of the power receptacle match the electrical rating label on the equipment.

• Do not make electrical or mechanical modifications to the equipment.

• Use the power cable that is supplied with your controller. Do not use an extension cord, or remove or modify the power cord plug. If the plug must be changed, a qualified electrician must install the plug correctly on the power cord.

• Plug the power cable directly into a correctly grounded electrical outlet or into the power strip that is connected to this outlet. If you are not sure whether or not the outlet is correctly grounded, consult a qualified electrician.

•Do not use an adapter to connect the controller to an electrical outlet that lacks a ground connection terminal.

• The power switch funct ions as a st a ndb y type of de vice only. The power cord serves as the primary disconnect device for the system.

•Do not push objects into slots or openings on the equipment. Electrical shock or fire may result.

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Operator Guide Safety notes

•Do not obstr uct ventilation openings. These openings prevent overheating of the controller.

Printer power on/off indicator

A power-on/power-off indicator shows the state of the power for the printer. This indicator is located on the top front of the p rinter and has a rectangular shape. This indicator glows green when printer power is on and emits no light, is colorless, when the printer power is off.

When you need to determine whether t he printer power is on or off, view the power- on/power-off indicator rather than the message pane on the DocuSP Print Services main window. Under some conditions, the main window may not accurately indicate the state of the printer.

The printer power on/off indicator is shown in Figure 2-3.

Figure 2-3. Power on/off indicator

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