Xerox DocuMate 3220 User Guide
One Touch 4.6
October 2010
05-0809-000
Xerox DocuMate 3220
User Guide
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Table of Contents
Welcome
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The Xerox DocuMate 3220 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1Scanner Setup
Unpack and Assemble the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connect the Scanner Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2 Installation
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Install the Software and Connect the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing the Scanner Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connect the USB Cable and Turn on the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing One Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Register Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installing Additional Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
View the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3 Loading Documents to Scan
Scanning from the Automatic Document Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Scanning from the Flatbed Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Scanning Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4 Scanning and Configuring One Touch
Default One Touch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Scan from the One Touch Button Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Features of the One Touch Button Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Changing the Button Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Selecting Options for One Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Scan Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Scan Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Page Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Advanced Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Redaction Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
File Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Create Single Image Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Image Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
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Text Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configure Before Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
To Scan Using Configure Before Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Open Scanned Document(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Transfer to Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting the Folder and Options from One Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting the Folder from Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Scanning to Multiple Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Burn to CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Printer or Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
PaperPort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
SharePoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
SharePoint Link Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
FTP Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
FTP Link Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
SMTP Link Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Email Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Email Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Text Editors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Text Documents Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Adding Text Editor Applications to One Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Creating an HTML Web Page from Your Scanned Documents . . . . . . . . . . . . . . . . . . . . . . . . 90
Still Image Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Image Editors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Image Documents Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Adding Image Editor Applications to One Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
PDF Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Send to Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Scanning to Multiple Destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Scanning with Job Separation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Scanning with Optical Character Recognition (OCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Text Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Selecting One Touch OmniPage OCR Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
The OCR Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Creating Your Own Dictionaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Editing User Dictionaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
The Format Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
One Touch with Kofax VRS Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
The Kofax VRS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
4
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The Professional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Changing the Hardware Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
5Scanning from TWAIN
Accessing the TWAIN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
The Two TWAIN Interface Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Scanning from the Basic Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Scanning Part of an Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Scanning from the TWAIN Advanced Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
The Ruler Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
The Scan Info Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Creating a New Advanced Interface Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Adjusting the Image with the Advanced Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Adjusting the Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Adjusting the Brightness and Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Adjusting Gamma, Saturation, and Color Hue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Adjusting Input Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Manually set the image size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
6Scanning from WIA
Scan using WIA from Microsoft Paint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Fine Tuning Your Scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
7 Maintenance
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Cleaning the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Cleaning the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Cleaning the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Replacing the ADF Pad Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Replacing the Roller Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Error Light Troubleshooting Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Uninstalling Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Xerox DocuMate 3220 Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Xerox DocuMate 3220 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
A Appendix
Safety Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
EMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Operational Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Electrical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Warning - Electrical Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
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Electrical Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Disconnect Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Emergency Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Maintenance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Product Safety Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Certifications in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Product Recycling & Disposal: USA & Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Energy Star for the USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Illegal Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
EH&S Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Index
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Xerox DocuMate 3220
User’s Guide
Welcome
This chapter includes:
• What’s in the Box on page 8
• System Requirements on page 9
• Documentation on page 10
• The Xerox DocuMate 3220 Scanner on page 11
Your new Xerox scanner can quickly scan stacks of documents with the Automatic Document Feeder
(ADF), or single items on the Flatbed glass.
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User’s Guide
7
Welcome
Power Supply Xerox DocuMate 3220 Scanner
Power CordUSB Cable
Replacement
ADF Pad
Windows™
Installation Disc
Quick Install Guide Technical
Support Card
What’s in the Box
Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer
where you purchased the scanner.
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System Requirements
IBM-compatible Pentium 4 PC, or AMD equivalent with:
• A DVD-ROM drive
• An available Universal Serial Bus (USB) port
•Microsoft
bit Windows Vista, or 32-bit or 64-bit Windows 7
The scanner is compatible with Service Pack 3 for Windows XP and Service Pack 1 for Windows
Vista.
• Windows XP: Minimum of 512 megabytes (MB) of internal memory (RAM)
Windows Vista and 7: Minimum of 1 gigabyte (GB) of internal memory (RAM)
• 350 MB minimum of free hard disk space
A VGA or SVGA Monitor
The recommended settings for your monitor are:
• Color quality of 16-bit or 32-bit
• Resolution set to at least 800 x 600 pixels
®
Windows® operating system: 32-bit Windows XP (Service Pack 1 and 2), 32-bit or 64-
Welcome
Refer to your Windows documentation for instructions on setting the color quality and resolution for
the monitor.
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User’s Guide
9
Welcome
Documentation
The following documentation is provided with your scanner:
• Quick Install Guide—Abbreviated installation instructions.
• Scanner User’s Guide—On the Installation Disc; contains detailed installation, scanning,
configuration, and maintenance information.
• Scanner Readme—On the Installation Disc; contains the latest information about your scanner
and software installation.
• PaperPort User’s Guide—On the Installation Disc; contains detailed feature and configuration
information for the PaperPort software.
• OmniPage User’s Guide—On the Installation Disc; contains detailed feature and configuration
information for the OmniPage software.
• Online Help—For the scanner configuration, TWAIN and WIA interfaces.
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The Xerox DocuMate 3220 Scanner
3
Paper Guides
Output Tray
Input Tray Control Panel
41
5
2
ADF Cover Scanner Lid
8
6 7
1
2
3
4
5
6
7
8
Power JackPaper Stop USB Port
9
9
Welcome
Input Tray—Holds documents in the Automatic Document Feeder (ADF) for scanning. Extends to
support various paper sizes.
Paper Guides—Adjust to support various document widths.
ADF Cover—Pull to open the Automatic Document Feeder.
Scanner Lid—Lift lid to place an item on the flatbed glass for scanning.
Control Panel—One Touch scanning controls and status light.
• LED Number—Shows the current scan setting for the Scan button.
• Destination Selector buttons—Selects the scan setting for the Simplex and Duplex buttons. Press
• Simplex button—Press to scan single-sided documents.
• Duplex button—Press to scan double-sided documents.
• Power switch—Press to turn the scanner power on or off
Output Tray—Holds documents after being scanned through the Automatic Document Feeder.
Paper Stop—Holds documents in the output tray. Adjusts to support various document lengths.
Power Jack—Connects the power cord to the scanner.
Universal Serial Bus (USB) Port—Connects the scanner to the computer.
the Up or Down Destination Selectors to cycle through the scan settings to select the one you
want.
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11
User’s Guide
Welcome
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Xerox DocuMate 3220
User’s Guide
Scanner Setup
This chapter includes:
• Unpack and Assemble the Scanner on page 14
• Connect the Scanner Power Cord on page 16
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13
Unpack and Assemble the Scanner
1. Remove all shipping tape from the top and bottom of the scanner.
2. Lift the input tray up from the scanner body.
The support tabs, on the input tray platform, will click in place when the tray is in the correct
position.
3. Pull out the input tray extension.
4. Lift up the paper stop on the back of the scanner.
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User’s Guide
5. Open the ADF cover and carefully remove any foam particles that may have gotten inside the
Automatic Document Feeder, then close the cover.
To lower the input tray:
1. Press in the support tabs, on each side of the input tray platform, to unlock the platform.
2. Lower the tray to the scanner body.
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User’s Guide
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Connect the Scanner Power Cord
1. Plug the power supply into the power port on the scanner.
NOTE: Only use the power supply (HEG42-240100-7L made by HiTron or DA-24C24 made by APD)
included with your scanner. Connecting any other type of power supply may damage your scanner,
and will void its warranty.
2. Plug the power cord into the power supply and into a wall outlet.
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User’s Guide
Installation
This chapter includes:
• Before You Begin on page 18
• Install the Software and Connect the Scanner on page 19
• Register Your Scanner on page 26
• Installing Additional Applications on page 27
• View the User Guides on page 28
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Before You Begin
Please make sure of the following before you begin installation:
• The information in this guide may cover software not provided with the scanner you purchased.
Please disregard any information about the software not applicable to your scanner. Visit our web
site at www.xeroxscanners.com for the latest software updates for your Xerox scanner.
• If your computer has AntiVirus or AntiSpyware software running, you may encounter alerts or
messages during installation asking you to allow the installation to proceed. Although the
messages will differ based on the software your computer is running, in each case you should
allow the installation to proceed if that option is available. Alternatively, you can turn off the
AntiVirus or AntiSpyware software before installing your scanner, but if you do, make sure to turn
it back on again when installation is finished.
• If you already have a scanner connected to your computer, it is recommended that you remove
that scanner’s driver program prior to installing your Xerox scanner. You can remove these
programs from the Windows Control Panel. Please refer to the user manual provided with your
other scanner hardware for instructions about removing the driver and software for that unit.
• If your computer is running Windows Vista, you may see the Vista User Account Control screen
asking you to confirm system changes. Click the Continue button to allow the installation to
proceed.
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User’s Guide
Install the Software and Connect the Scanner
The installation disc contains the necessary driver, and scanning software, to use your Xerox scanner.
To install the software:
1. Start Microsoft Windows and make sure that no other applications are running.
2. Insert the installation disc into your computer’s DVD-ROM drive.
The disc automatically starts.
3. The Select Language window opens. Click the drop-down menu arrow and select the language to
use. Click OK.
4. The disc’s Main Menu window opens.
NOTE: If the disc does not start, check the following:
• Make sure the disc drive’s door is completely shut.
• Make sure the disc was inserted in the drive in the proper direction (label side up).
To launch the disc manually:
• Open the Windows options for your computer’s disc drives.
• Double-click the icon for your DVD-ROM drive.
• The Installation menu for the disc should now open.
If the menu does not open:
• From the list of files on the disc, double-click the file named frontend.exe.
NOTE: The Scanner Readme file has late-breaking news about your scanner. The readme file is in
HTML format and will open in any standard browser.
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5. On the Main Menu, select Install Products.
6. Make sure the boxes for Scanner Driver and Visioneer One Touch are selected, as well as any
other applications you want to install.
NOTE: The software provided with your scanner may differ slightly from the list shown in the window.
7. Click Install Now.
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Installing the Scanner Driver
The scanner driver installation will start first.
1. The Welcome to the Xerox DocuMate Setup Wizard opens.
2. Click Next.
3. On the Xerox License Agreement window, read the license agreement. If you accept the terms,
select I Agree then click Next.
If you choose not to accept the license agreement, the installation will terminate and the scanner
driver will not be installed.
4. The next window lists the choices of the drivers that you can install for your scanner.
5. Select the option that you want then click on Next.
• Full Install (TWAIN and Windows Driver)—This is the recommended installation. It installs
all of the scanner drivers.
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User’s Guide
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• TWAIN only—The TWAIN driver is installed and you can scan from TWAIN scanning
applications, and from One Touch when the application is installed.
• Windows Driver Only—The Windows Driver is installed and you can scan from One Touch
only when the application is installed.
NOTE: If you are using Windows version XP or later, the Microsoft Windows Image Acquisition (WIA)
driver is always installed regardless of your selection in this window, and you can scan using the WIA
interface from scanning applications that access this driver.
6. A window opens with image quality samples asking you to select an image for your Color Space
setting. Select the option that looks best to you and click Next.
7. STOP when you see the “Complete the installation by connecting your hardware” window. Do
NOT click OK yet. Leave the window open and proceed to the next section.
NOTE: If you do not see this on-screen diagram for connecting the scanner, stop and follow the
instructions below.
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User’s Guide
Connect the USB Cable and Turn on the Power
1. Remove any tape from the USB cable.
2. Plug the USB cable into the USB port on the scanner then into a USB port on the computer.
If the plug does not attach easily, make sure that you are plugging it in correctly. Do not force the
plug into either connection.
3. Press the Power button on the control panel.
The status light comes on and flashes indicating that the scanner is receiving power.
Your computer recognizes that a scanner has been plugged into the USB port and automatically
loads the appropriate software to run the scanner. If your computer is running Windows version
XP or later, you will see a message similar to the one below.
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User’s Guide
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4. When you’re certain that the software has completely loaded, return to the “Complete the
installation by connecting your hardware” window.
To see a quick overview about accessing and navigating the One Touch Button Panel, click More.
5. Click OK to complete the installation process.
6. Click Close on the Installation Complete window to close and exit the driver installer.
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Xerox DocuMate 3220
User’s Guide
Installing One Touch
The One Touch software installation will start automatically after you click Close on the driver
Installation Complete window. One Touch is the software needed for the buttons on the scanner to
work.
1. Click Next on the Welcome to the One Touch Setup Wizard.
2. On the Visioneer License Agreement window, read the license agreement. If you accept the terms,
select I Agree then click Next.
If you choose not to accept the license agreement, the installation will terminate and One Touch
will not be installed.
3. Click Close on the Installation Complete window to close and exit the software installer.
If you selected other software to install from the DVD the installation for that software will
automatically start after you click Close on the Installation Complete window. Follow the instructions
on-screen to install each application you selected.
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User’s Guide
25
Register Your Scanner
The Serial Number
Registering your scanner is important as it provides you with access to our free telephone support
service. Registration also gives you free access to software updates for your scanner.
To register your scanner:
You will need an active internet connection to register your scanner. If you do not have internet access
you can contact our customer service department to register the scanner. Please refer to the Technical
Support Card, that you received with the scanner, for our customer service contact information.
1. Open an Internet Explorer window, or any other internet browser you have installed on your
computer.
2. In the web address field type www.xeroxscanners.com.
3. Press Enter on your computer’s keyboard or click the option on screen to go to the web address.
4. When the Xerox scanners web page loads click on Register Your Product.
5. Fill in the registration form, all required fields have an asterisk (*).
NOTE: A valid email address is required for registration.
6. You will be asked to enter the serial number for the scanner, it is located on the back or underside
of the scanner.
7. After filling in the form, click on Submit Your Registration to complete the registration.
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Xerox DocuMate 3220
User’s Guide
Installing Additional Applications
Your scanner includes free, additional applications as described in the table below.
1. Return to the disc’s Main Menu and click Install Products.
2. Select the additional applications you want to install, then click Install Now.
3. Follow the instructions on the screen to install each of the additional applications.
Software About the Software
®
®
Pro
Adobe® Reader
Nuance PaperPort PaperPort is a document management software application. The PaperPort
Nuance
OmniPage
Adobe Reader is a stand-alone application that you use to open, view, search, and
print PDF files. This application is located on the disc in the User Guides section.
scanning features allow you to insert new pages into an existing file and name your
file immediately after scanning. From within the PaperPort desktop you can sort
your documents and move them between folders as you would through the
Windows My Documents folder. You can reorder the pages in a PDF file, and unstack
a document so all the pages are resaved as individual files. PaperPort also has some
basic image editing options in the PaperPort PageView, such as; adding notes to
image files, modifying image colors, and touch up the image using the erase and/or
auto-correct options.
OmniPage Pro provides precision OCR analysis, advanced layout detection, and
Logical Form Recognition™ (LFR) technology. Advanced security features quickly
turn office documents and forms into over 30 different PC applications for editing,
searching and sharing. Custom workflows handle large volumes of documents, and
you can use its tools to print to PDF.
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User’s Guide
27
View the User Guides
Scanner documentation window Software documentation window
1. Return to the disc’s Main Menu and click on User Guides.
The User Guides are in Adobe® PDF format. If you need to, click Install Adobe Reader to install it
now. Follow the instructions on the installation windows.
If your computer already has Adobe Reader installed, please do not select it unless the version
provided on the installation DVD is a newer version than the one currently installed on your
computer.
2. Click on View scanner documentation to access the scanner user guide and scanner readme.
Click on View software documentation to access the user guides for the software applications
provided with the scanner. For instance, the Nuance OmniPage user guide is in this section.
From either of these user guide windows, click on the User guide menu button to return to the
main user guide window, then select the other documentation section to view the user guides.
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Xerox DocuMate 3220
User’s Guide
3. Click the name of a User Guide you want to view and it will open in Adobe Reader. Use the Adobe
Save command to save that User Guide on your computer.
4. When you’re finished, click Main Menu to return to the Main Menu window and click Exit.
5. Remove the installation disc and store it in a safe place.
That’s it! Installation is finished and your Xerox DocuMate 3220 is ready to scan.
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User’s Guide
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