Xerox DocuMate 272 User Manual
DocuMate 272
scanner
user’s guide
DocuMate 272
scanner
user’s guide
Copyright © 2005 Visioneer, Inc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the
copyright laws.
XEROX ® is a trademark of Xerox Corporation in the United States and/or other countries and is used under license.
DocuMate is a trademark of Xerox Corporation used under license. All other Xerox product names and product numbers
mentioned in this publication are trademarks of Xerox Corporation.
The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort brand name and logo are
registered trademarks of ScanSoft, Inc.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.
ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB
International, Inc. All Rights Reserved. All other products mentioned herein may be trademarks of their respective
companies.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The
software described is furnished under a licensing agreement. The software may be used or copied only in accordance with
the terms of such an agreement. It is against the law to copy the software on any medium except as specifically allowed in
the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to
another language, for any purpose other than the licensee's personal use and as specifically allowed in the licensing
agreement, without the express written permission of Visioneer.
Part Number: 05-0671-000
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in
Technical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by
governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all
such laws and regulations.
Welcome
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The Xerox DocuMate 272 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installation
Step 1: Assemble the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Step 2: Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 3: Connect and Power On the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Step 4: Connect the USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Additional Applications Available with Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Register Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Table of Contents
Table of Contents
Scanning
Load and Scan Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Check the Scan Settings Before Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Scan from the One Touch Button Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the One Touch Button Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
The Default One Touch Settings on Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Scanning from Other Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Configuring the One Touch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
About the One Touch Properties Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Selecting New Settings for a Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting Destination Application Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Selecting Page Format Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Renaming a One Touch Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Selecting Options for a Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Creating a New Scan Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Editing or Deleting Scan Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuring Before Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Scanning with Optical Character Recognition (OCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Scanning with sPDF or nPDF and Searching for Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Scan and Burn to a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Scanning with Event Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Creating an HTML Web Page from Your Scanned Documents . . . . . . . . . . . . . . . . . . . . . . . . . 67
Transferring Scanned Documents to Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Checking the Hardware and Setting the Lamp Power Saving . . . . . . . . . . . . . . . . . . . . . . . . . . 71
DocuMate 272 Scanner User’s Guide iii
Table of Contents
Scanning from PaperPort
Scanning from the Basic Interface or Advanced Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Scanning from the Basic Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Scanning from the Advanced Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Load and Scan Credit Cards and Identification Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Adjusting the Image with the Advanced Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Adjusting the Brightness and Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Adjusting Gamma, Saturation, and Color Hue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Adjusting Input Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Creating a New Advanced Interface Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Display the Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Scanning with the Windows Image Acquisition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Scanning with the ISIS Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Adjusting the ISIS Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Scanning from ISIS in Other Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Maintenance
Cleaning the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Replacing the ADF Pad Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Status Light Troubleshooting Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Uninstalling Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Step 1: Uninstalling the Scanner and One Touch Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Step 2: Uninstalling the PaperPort Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Xerox DocuMate 272 Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Xerox DocuMate 272 Scanner Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
It’s Illegal in the USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
It’s Illegal in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Federal Communications Commission (FCC) for USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Energy Star for the USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Product recycling and disposal for USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
iv DocuMate 272 Scanner User’s Guide
What’s in the Box
Welcome
Your new Xerox DocuMate 272 scanner can quickly scan singlesided or double-sided stacks of color and black-and-white
documents and place their images on your computer. In addition,
your scanner includes a Card Reader that can scan either or both
sides of credit cards, driver’s licenses, medical cards, and other
identification cards, and put their images on your computer as well.
Before proceeding, check the contents of the box. If items are
missing or damaged, contact the dealer where you purchased the
scanner.
DocuMate 272 Scanner
Two CDs
Disc 1 and Disc 2
Power CordUSB Cable
Guide
Paper Guide Output Tray
Power Supply
Buttons
Label
Quick Install GuideUser’s
Replacement
ADF Pad
Technical
Support Card
DocuMate 272 Scanner User’s Guide 1
Welcome
The Xerox DocuMate 272 Scanner
ADF cover release
Paper guide
LED Number
Destination Selector button
Simplex button
Duplex button
Status light
Output tray
Card Reader
Power switch
Power jack
USB port
Paper guide—Holds documents to scan through the Document
Feeder. Adjusts to fit the width.
LED Number—Shows the current scan setting for the Simplex and
Duplex scanning buttons. A scan setting includes resolution, file
type, brightness, color or black and white, destination, and so on.
Destination Selector button—Selects the setting for the Simplex
and Duplex buttons. Press to cycle through the nine settings.
Simplex button—Press to scan a one-sided document.
Duplex button—Press to scan a two-sided document.
Status light—Shows the scanner’s status. A rapidly flashing green
light indicates the scanner is preparing to scan. A steady green
light indicates the scanner is available to scan. Refer to the
Troubleshooting section for additional details.
Output tray—Holds documents after scanning through the
automatic document feeder (ADF).
ADF cover release—Opens the cover on the ADF.
Card Reader—Holds cards to scan.
Power switch—On/Off power switch.
Power jack—Connects the power cord to the scanner.
Universal Serial Bus (USB) port—Connects scanner to the
computer.
2 DocuMate 272 Scanner User’s Guide
What You Need
Welcome
An IBM-compatible PC with:
• A CD-ROM drive
• An available Universal Serial Bus (USB) port
• A Pentium II (or higher) processor or equivalent
• Microsoft Windows operating system: 2000 (Service Pack 4),
Me, or XP (Service Pack 1 and 2)
• Available megabytes (MB) of internal memory (RAM):
• 128 MB for Windows 2000 or Me
• 256 MB for Windows XP
• 200 MB minimum of free hard disk space
A VGA Monitor
Recommended settings for your monitor are as many colors as
possible—High Color (16-bit), True Color (24-bit or 32-bit). Set the
resolution to at least 800 by 600 pixels.
Documentation
To set your monitor’s colors and resolution, open the Windows
Control Panel, double-click Display, and then click the Settings tab.
Your scanner is delivered with the following documentation:
• Quick Install Guide—Abbreviated installation instructions.
• DocuMate 272 Scanner User’s Guide—On the Installation CD;
contains detailed installation, scanning, configuration, and
maintenance information.
• ScanSoft PaperPort User’s Guide—On the Installation CD;
contains detailed feature and configuration information.
• Online Help—For the scanner configuration, Basic Interface,
Advanced Interface, and PaperPort software applications.
DocuMate 272 Scanner User’s Guide 3
Installation
Installation
Installation is a quick, four-step process:
1. Assemble the scanner
2. Install the software
3. Connect and power on the scanner
4. Connect the USB cable to your computer
Step 1: Assemble the Scanner
To assemble the scanner:
1. Remove all shipping tape from the top and bottom of the
scanner.
2. Carefully remove the protective foam from the ADF cover
release, then press the release and open the automatic
document feeder cover.
ADF Cover
Release
3. Carefully remove any foam particles that may have gotten
inside the document feeder, and close the cover.
NOTE: The Card Reader on the back of the scanner is not
detachable. Please do not attempt to remove it.
4 DocuMate 272 Scanner User’s Guide
Installation
1. Align the slots on the paper guide with the ridges on the
scanner and slide it down until it snaps into place.
2. Insert the pins on each side of the output tray into the holes on
the scanner.
3. Flip open the extension on the output tray so it is fully
extended.
4. Proceed to “Step 2: Install the Software.”
DocuMate 272 Scanner User’s Guide 5
Installation
Step 2: Install the Software
NOTE: The software is on the two CD’s you received with your
scanner. Please be sure to install from Disc 1 first.
To install the software:
1. Start Microsoft Windows and make sure no other applications
are running.
2. Insert Disc 1 into your computer’s CD-ROM drive.
The CD automatically starts.
NOTE: If the CD does not start, check the following:
• Make sure you have inserted Disc 1.
• Make sure the CD drive’s door is completely shut.
• Open Windows Explorer and double-click the icon for your
CD-ROM drive. From the list of files on the CD, double-click
the file named START32.EXE.
3. On the installation menu, select Install Products.
6 DocuMate 272 Scanner User’s Guide
Installation
4. Make sure the boxes for Scansoft PaperPort, Scanner
Driver, and OmniPage Pro are checked.
NOTE: The OmniPage Pro software is required for installation.
It provides extensive Optical Character Recognition (OCR)
capabilities to your scanner as well as a special format for
searchable PDF files (known as sPDF and nPDF).
If you want to also install the other software, click their boxes as
well.
If you install the Kofax VRS software, you may see the
following message.
Please disregard this message and click OK. The Kofax VRS
Certified ISIS driver is installed correctly when you install your
Xerox DocuMate 272 scanner.
5. Click Install Now.
6. On the PaperPort 9.0 Welcome window, click Next.
Installing PaperPort 9.0 will uninstall any existing versions of
PaperPort and install PaperPort 9.0 while retaining all of your
PaperPort files.
7. On the License Agreement window, read the ScanSoft license
agreement. If you accept the terms, select I accept the terms
in the license agreement, and then click Next.
DocuMate 272 Scanner User’s Guide 7
Installation
8. On the Customer Information window, accept the current
values or enter new information, and then click Next.
9. On the Setup Type window, click Next.
10. Click Install to begin the installation.
11. On the Product Registration window, do one of the following:
•Select Register online, click OK, and then follow the
registration instructions.
•Select Print registration form, click OK, and then follow
the instructions to complete and print the registration form.
•Select Remind me in 7 days and click OK.
12. At the Installshield Wizard Completed window, click Finish.
If a message window opens instructing you to restart your
computer, click Restart.
A window then appears offering two choices for installation: Full
Feature Install and Custom Install.
13. Choose the option you want.
Full Feature Install—This is the recommended installation. It
installs the Xerox One Touch 4.0 software that provides the
necessary driver software for the scanner’s buttons. It also
installs scanning interfaces for Twain, Microsoft’s Windows
Image Acquisition, and the ISIS driver. Installing this option
means that you can use several different methods to scan.
Each is explained in this User Guide.
Custom Install—This option is recommended for advanced
users only. It offers separate combinations of the driver
software: Full Install, Twain and One Touch 4.0, Twain Only,
and ISIS Only. See “Custom Installation” on page 10 for the
steps to install using the Custom Install option.
14. Click Full Feature Install for the recommended installation.
8 DocuMate 272 Scanner User’s Guide
Installation
15. On the Welcome to the One Touch 4.0 Setup Wizard window,
click Next.
16. On the Xerox License Agreement window, read the license
agreement. If you accept the terms, select I Agree, and click
Next.
During installation of the Full Feature Install you will see this
window asking you to select one of the images for your Color
Space setting.
The Color Space setting sets the gamma value for the scanner
so scanned items look good on your monitor. Gamma controls
the brightness of the midtones of colors. That setting can be
changed later on as you’re scanning.
17. Select the option that looks best to you and click Next.
Installation begins.
DocuMate 272 Scanner User’s Guide 9
Installation
18. When you see the “Complete the installation by connecting
your hardware” window, STOP. Do NOT click OK yet. Leave
the window open and proceed to the next section, “Step 3:
Connect and Power On the Scanner”.
NOTE: If you want to see more information about your scanner
and a quick explanation of how to use the One Touch features,
click the More button on the window. When you’re finished,
return to the window above to continue with the installation
process.
Custom Installation
Custom installation is recommended for advanced users only.
NOTE: The One Touch 4.0 driver is required for the scanner’s
buttons to function. If you select a custom installation without
One Touch 4.0, the scanner buttons will not initiate scanning.
NOTE: If you select a custom installation and later decide to
upgrade to a Full Feature Installation or one of the other Custom
Installations, you must first uninstall the scanner and the custom
installation. See the steps on page 12.
10 DocuMate 272 Scanner User’s Guide
To install using the Custom Install:
1. Choose Custom Install as your choice of installation.
A window appears with the choice of Scanner Driver options.
Installation
The options are:
• One Touch 4.0 with TWAIN and ISIS (Full Install)—This
is the recommended selection. When you select this option,
the scanner gets the full functionality of One Touch 4.0 with
TWAIN and ISIS drivers. Selecting this option is the same
as selecting the “Full Feature Install” in the Driver Selection
window, except for selecting the Color Space.
• One Touch 4.0 with TWAIN—The ISIS driver is not
installed. You can use the “Xerox DocuMate 272” TWAIN
driver but not the Kofax TWAIN driver. The scanner’s
buttons are fully functional with the One Touch 4.0 driver.
• TWAIN only—The TWAIN driver is installed, but the ISIS
driver is not. One Touch 4.0 Service will not run and you
can only use the “Xerox DocuMate 272” TWAIN driver. You
will not be able to use the Kofax TWAIN driver, or use WIA.
You also will not be able to invoke the functionality of the
buttons on the scanner.
• ISIS only—The ISIS driver is installed. You can use
applications that use the ISIS driver, such as Kofax and
QuickScan, and you can also use the Kofax TWAIN driver.
But the One Touch 4.0 Service will not run, therefore you
will not be able to invoke the functionality of the buttons on
the scanner. You will not be able to use the “Xerox
DocuMate 272” TWAIN driver.
2. Select the option for the custom installation.
3. Click Next and follow the instructions on the screen.
DocuMate 272 Scanner User’s Guide 11
Installation
4. When you see the “Complete the installation by connecting
your hardware” window, STOP. Do NOT click OK yet. Leave
the window open and proceed to “Step 3: Connect and Power
On the Scanner” on page 13.
To select another Custom Installation
Before changing the driver installation method, you need to remove
the previous installation from you computer first and then re-install
One Touch 4.0 when selecting a different option.
1. Remove the scanner from the system by going to the Windows
Control Panel, double-click the System icon, select the
Hardware tab, and click the Device Manager button. In the list
of devices, select Imaging Devices, and select your Xerox
DocuMate 272. Choose Uninstall from the Action menu.
2. Unplug the USB cable.
3. Remove the One Touch 4.0 driver from the system by going to
the Windows Control Panel, double-click the Add/Remove
Programs icon, then from the list of programs choose One
Touch 4.0 and click the Remove button.
4. Install the new option using the steps starting in the section
“Step 2: Install the Software” on page 6, but only select
Scanner Driver and then click Install Now.
12 DocuMate 272 Scanner User’s Guide
Step 3: Connect and Power On the Scanner
Connect the power supply and power cord, and then turn the
power on.
To connect your Xerox DocuMate 272 scanner:
1. Plug the power supply into the power port on the scanner.
Installation
NOTE: Only use the power supply (SA60-24 made by Sino-
American) included with your scanner. Connecting any other
type of power supply may damage your scanner, and will void its
warranty.
2. Plug the power cord into the power supply and into a wall
outlet.
3. Turn on the power switch, located on the back of the scanner to
the left of the power port.
The status light comes on and flashes indicating that the
scanner is receiving power.
Now proceed to the next section, “Step 4: Connect the USB
Cable.”
DocuMate 272 Scanner User’s Guide 13
Installation
Step 4: Connect the USB Cable
The Xerox DocuMate 272 scanner connects to any available USB
port. Check your computer’s manual for USB port locations.
NOTE: You can connect the scanner to your computer while the
computer is running.
1. Plug the USB cable into the USB port on the scanner and then
into a USB port on the computer. The ports are identified with
the USB symbols.
USB
You can also connect the scanner to a USB port on the
computer’s keyboard if it has one, or to a USB hub. If you use a
USB hub, it must have its own power supply already plugged
into an electrical outlet.
NOTE: If you have not installed the scanner driver, unplug the
USB cable from the computer and install the software now.
When the driver installation is complete, a message tells you
when to connect the scanner.
If you are using Windows XP Service Pack 1, and have
plugged the USB cable into a USB 1.1 port, an information
bubble may open explaining that “A HI-SPEED USB device is
plugged into a non-HI-SPEED USB hub”. Plug the USB cable
into a USB 2.0 port (if available) or just disregard the message.
If you leave it plugged into the USB 1.1 port, your scanner may
scan a bit slower than the 33 pages per minute, and 66 images
per minute available with a USB 2.0 port.
14 DocuMate 272 Scanner User’s Guide
Installation
Your computer then recognizes that a scanner has been
plugged into the USB port and automatically loads the
appropriate software to run the scanner.
Do not proceed until you receive a message that your computer
has found the new hardware, or updated the driver database. If
your computer is running Windows XP, you will see the
following message.
2. When you’re certain that the software has completely loaded,
return to the “Complete the installation by connecting your
hardware” window and click OK to complete the installation
process.
You can also click More to see a quick overview about
accessing and navigating the One Touch Button Panel. When
you’re finished reading the additional information, click OK.
The scanner’s status light is green when the scanner and
computer are communicating properly.
DocuMate 272 Scanner User’s Guide 15
Installation
3. Click Close on the Installation Complete window.
If you selected OmniPage for installation, a window tells you to
insert the second CD to install it.
4. Follow the instructions to install OmniPage.
5. If you want to install additional applications on the CD, click
Return to Main Menu.
If you removed the CD from the CD drive and want to install
other software, reinsert the CD Disc 1 into the drive.
In addition to installing the other software from the CD, you can
also view and print the User Guides.
16 DocuMate 272 Scanner User’s Guide
Additional Applications Available with Your Scanner
Your scanner includes free, additional applications on the
installation CD.
1. To install the other applications on the CD, return to the Main
Menu screen and click Install Products.
Installation
You’ll see the screen that shows the additional products.
2. See the following table to decide which software you would like
to install.
3. Then click in the boxes of the other software you want to install,
and click Install Now. Follow the instructions on the screen to
install each of the additional products.
DocuMate 272 Scanner User’s Guide 17
Installation
Software About the Software
QuickScan QuickScan Pro (QSP) is a standalone, out-of-the-box imaging solution
that provides all the necessary capabilities for high-speed scanning,
image enhancement, viewing, annotation, printing, and storing images,
for both black-and-white and color pages. Its strengths include flexible job
separation, barcode recognition, and, above all, usability. QuickScan Pro
uses an ISIS-certified driver for scanning.
You can use this software as an additional method to scan from your
scanner.
Arcsoft Scrapbook
Suite
The Scrapbook Suite contains two programs: Collage Creator and
PhotoImpression 5.
Collage Creator includes all the fun of traditional collage building but
leaves out all the messy paste, paper trimmings, and most importantly, all
the hard work. Because Collage Creator uses your digital images, you’ll
find it easy to construct and modify your collages.
PhotoImpression 5 is an all-in-one solution that blends powerful photo
editing with project templates, and a slick, easy-to-use interface.
Particularly for children, these fun programs provide ways to organize and
display your scanned images.
Kofax VRS Kofax VRS is an additional scanning interface that uses patented VRS
(VirtualReScan) technology, and that ensures your scanning is as efficient
and easy as possible, while also improving both the quality of the scanned
images. Kofax VRS uses an ISIS-certified driver for scanning.
This software provides an additional method to scan from your scanner.
4. To get the documentation for each of the additional products,
return to the Main Menu window and click User Guides.
5. Click the links of the Guides you want.
6. When you’re finished, click Exit on the Main Menu window and
save your CD in a safe place.
18 DocuMate 272 Scanner User’s Guide
Register Your Scanner
Registering your scanner is very important because it provides you
with access to our free telephone support service. Registration also
gives you free access to software updates for your scanner.
To register your scanner:
1. Right-click on the One Touch icon in the Windows System Tray
2. Choose Check for Online Updates from the pop-up menu.
Installation
(at the bottom right corner of the screen).
The One Touch Icon
3. Follow the instructions on the screen and register your scanner
by entering your scanner’s serial number and your email
address.
NOTE: A valid email address is required.
The serial number is located on the underside of the scanner.
The Serial Number
After registration is complete you will receive an email
message with your RegID.
Your RegID is very important because you will need it when
accessing free telephone support, or checking for online
updates.
4. Write down your RegID below so you will always know where to
find it.
RegID:_________________________________
DocuMate 272 Scanner User’s Guide 19
Scanning
Scanning
Your Xerox DocuMate 272 scanner scans paper documents placed
in the Document Feeder, as well as medical cards and credit cards
placed in the Card Reader.
To scan documents, photos, magazine articles, business cards,
and other paper items, use the Document Feeder.
See “Load and Scan Documents” on page 21 for the steps to scan
using the scanner’s buttons.
See “Scan from the One Touch Button Panel” on page 24 for the
steps to scan from your computer screen.
To scan medical cards, credit cards, drivers licenses, identification
cards, and other plastic items, use the Card Reader.
You don’t use the scanner’s buttons or One Touch to scan cards.
Instead, you use the Advanced Twain Interface. See “Load and
Scan Credit Cards and Identification Cards” on page 84, for details.
NOTE: Do not use the Card Reader to scan business cards.
They can jam the Card Reader’s mechanism. Use the Document
Feeder to scan business cards.
20 DocuMate 272 Scanner User’s Guide
Load and Scan Documents
When you press either the Simplex or Duplex button, documents
are scanned using the scan settings indicated by the LED number.
The scanned images are then sent to a software application
(known as the Destination Application) on your computer.
1. Make sure the output tray is fully extended, and adjust the
paper guide for the width of paper.
Scanning
NOTE: Remove any staples or paper clips from the documents
before loading them into the automatic document feeder. Staples
and paper clips can damage the feed mechanism.
2. Load the documents with their tops into the automatic
Document Feeder.
For Simplex (one-sided) scans, load the documents face down.
For Duplex (two-sided) scans, the documents can be face up or
down because both sides are scanned.
NOTE: If a card is in the Card Reader, the automatic document
feeder will not scan the page. The Card Reader must be empty
when scanning from the automatic document feeder.
DocuMate 272 Scanner User’s Guide 21
Scanning
3. Check the LED number to make sure you’re using the scan
setting you want.
To choose a new scan setting, press the Destination Selector
button.
The current scan setting. See “Check
the Scan Settings Before Scanning”
on page 23 to check the settings.
Press the Destination Selector to cycle
through the scan settings to select the
one you want.
4. To scan a one-sided document, press the Simplex button.
To scan a two-sided document, press the Duplex button.
A scan progress window opens and then a thumbnail of the
scanned image appears in the Destination Application. In this
example of duplex (two-sided) scanning, the Destination
Application is the PaperPort desktop and the two pages are
stacked, one on top of the other.
Cancel
button
Pause
button
To Cancel scanning, click the Cancel button.
To pause the scanning, click the Pause button. It will change to
a Continue button. Put the page back into the scanner and
click Continue to resume scanning.
22 DocuMate 272 Scanner User’s Guide
Check the Scan Settings Before Scanning
1. To check the scan settings before scanning, press, hold down,
and then release, either the Simplex or Duplex button.
Press, hold down,
and then release
either button to
see the setting for
the selected LED
number.
The One Touch Button Panel appears with the description of
the selected settings. This sample shows the current
description of setting 6.
This number corresponds
to the LED on the scanner.
Scanning
The icon indicates the
Destination Application
for this setting.
The current name of the
setting.
Your document will be scanned with
these options for setting Number 6.
The One Touch Properties window for that setting also appears
in case you want to change scanning options before scanning.
Use this window to reset the button settings for the destination
applications, file formats, and so forth. See “Configuring the
One Touch Buttons” on page 28 to reset the settings.
2. Click the close boxes on the One Touch Button Panel and the
Properties window to close them.
DocuMate 272 Scanner User’s Guide 23
Scanning
Scan from the One Touch Button Panel
You can scan from the One Touch Button Panel on the screen.
1. Adjust the paper guide for the width of paper and load the
documents with their tops into the automatic document feeder.
For Simplex (one-sided) scans, load the documents face down.
For Duplex (two-sided) scans, the documents can be face up or
down because both sides are scanned.
The One Touch Icon
2. Now click on the One Touch icon in the Windows System Tray
(at the bottom right corner of the screen).
The One Touch Button Panel appears and shows the first five
on-screen scanning buttons. Click the arrows to cycle through
all 9 settings.
Click the button you
want to use to scan.
Click these arrows
to navigate through
the 9 buttons.
The Properties window also appears in case you want to
change the scanning options before scanning.
3. On the screen—not on the scanner—click the button you want
to use to scan.
For example, if you want to
scan with button 2, which
converts the document to
PDF, click here.
Or if you want to scan with button 4,
which attaches the scanned
document to a blank eMail message,
click here.
NOTE: Your scanner comes with 9 factory-preset One Touch
button settings. You can reconfigure and rename the buttons for
your specific scanning requirements.
The scanner begins scanning. When the process finishes, the
scanned images appear in the Destination Application, just as if
you scanned with the Simplex or Duplex scanner buttons.
24 DocuMate 272 Scanner User’s Guide
Using the One Touch Button Panel
The One Touch Button Panel is also your on-screen set of controls
for the scanner. The One Touch Button Panel shows information
about the scanner and its settings.
1. To open the One Touch Button Panel, click the One Touch icon.
It is located in the Windows System Tray at the bottom right
corner of the screen.
The One Touch Button Panel opens at its Button View, which
shows the on-screen scanning buttons.
2. To scan from the panel, click the icon you want to use to scan.
3. To see the details for a button, right-click on it. The Properties
window for that button also appears.
Scanning
The Button View
Right-click on a button to see its details in
the Detail View and Properties Window.
Clicking the icon in either view
starts the scanner scanning using
the button’s settings.
The Detail View
4. To cycle through the nine buttons, click the arrows on the right
side of the panel.
Click these arrows to cycle
through the 9 buttons.
DocuMate 272 Scanner User’s Guide 25
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