Xerox DocuMate 250 Installation Guide

DocuMate 250

scanner

installation guide

C

opyright ©

2003 Visi

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the
copyright laws.

Xerox ®, the digital X ® are registered trademarks of Xerox Corporation in the United States and/or other countries and
are used under license. DocuMate is a trademark of Xerox Corporation used under license. All other Xerox product names
and product numbers mentioned in this publication are trademarks of Xerox Corporation.

The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort brand name and logo are
registered trademarks of ScanSoft, Inc.

Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.
TextBridge is a registered trademark of ScanSoft, Inc. ZyINDEX is a registered trademark of ZyLAB International, Inc.
ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB International, Inc. All Rights Reserved. All other products
mentioned herein may be trademarks of their respective companies.

Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The
software described is furnished under a licensing agreement. The software may be used or copied only in accordance with
the terms of such an agreement. It is against the law to copy the software on any medium except as specifically allowed in
the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to
another language, for any purpose other than the licensee's personal use and as specifically allowed in the licensing
agreement, without the express written permission of Visioneer.

Part Number: 05-0593-000

Restricted Rights Legend

Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in
Technical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by
governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all
such laws and regulations.

oneer, Inc.

FCC Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for the class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and if not installed, and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try and correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.

Consult the dealer or an experienced radio/TV technician for help.

This equipment has been certified to comply with the limits for a class B computing device, pursuant
to FCC Rules. In order to maintain compliance with FCC regulations, shielded cables must be used
with this equipment. Operation with non-approved equipment or unshielded cables is likely to result
in interference to radio and TV reception. The user is cautioned that changes and modifications
made to the equipment without the approval of manufacturer could void the user's authority to
operate this equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

Table of Contents

Welcome

What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

The Xerox DocuMate 250 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation

Step 1: Assemble the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Step 2: Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Step 3: Connect and Power On the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Step 4: Connect the USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Scanning with the Scanner Button

Load and Scan Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Configuring the Scanner Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

About the Configuration Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Selecting New Settings for the Scanner Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Creating a New Button Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Editing Button Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Scanning from PaperPort

Your Scanner and the TWAIN Standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

If your computer is running Windows ME or XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Load Documents into the Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Scanning from Windows 98SE, ME, 2000, or XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Adjusting the Image with the Scan Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Adjusting the Image Type, Resolution, Brightness and Contrast . . . . . . . . . . . . . . . . . . . . . . . . 26

Adjusting the Output Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Setting the Scan Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Reversing the Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adjusting Color and Gray Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Adjusting Color Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Adjusting the Scanner’s Power Saving Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Scanning from Windows ME or XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Maintenance

Cleaning the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Replacing the ADF Pad Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

DocuMate 250 Scanner Installation Guide v

Uninstalling Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Step 1: Uninstalling the DocuMate Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Step 2: Uninstalling the PaperPort Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Xerox DocuMate 250 Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Xerox DocuMate 250 Scanner Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

DocuMate 250 Scanner Installation Guide vi

What’s in the Box

Welcome

Your new Xerox DocuMate 250 USB scanner can quickly scan
color and black and white documents and place their images on
your computer.

NOTE: Do not plug in the USB cable until after you have

installed the software. Carefully follow the steps and sequence
described in the installation procedure beginning on page 4.

Before proceeding, check the contents of the box. If items are
missing or damaged, contact the dealer where you purchased the
scanner.

DocuMate 250 Scanner

Software CD

USB Cable

Paper Guide

Power Supply

Installation Guide and
Quick Install Card

Output Tray

Power Cord

DocuMate 250 Scanner Installation Guide 1

Welcome

The Xerox DocuMate 250 Scanner

ADF cover release

Paper guide

Scanner button

Status light

Output tray

Output tray extension

Power switch

Power jack

USB port

Paper guide—Holds documents in place. Adjusts to fit the
document size.

Scanner button—Starts scanning using the scan settings button.

Status light—Shows the scanner’s status. A flashing green light

indicates the scanner is preparing to scan. A steady green light
indicates the scanner is ready to scan. Refer to the
Troubleshooting section for additional details.

Output tray—Holds documents after scanning through the ADF.

Output tray extension—Unfolded when scanning legal-sized

documents.

ADF cover release—Opens the cover on the automatic document
feeder.

Universal Serial Bus (USB) port—Connects the scanner to the
computer.

Power jack—Connects the power cord to the scanner.

2 DocuMate 250 Scanner Installation Guide

What You Need

Welcome

An IBM-compatible PC with:

• A CD-ROM drive

• An available Universal Serial Bus (USB) port

• Microsoft Windows operating system: 98SE, 2000, ME, or XP

• Available internal memory (RAM) as follows:

• 64 megabytes (MB)

• Windows XP—128 MB

• 200 MB of free hard disk space

A VGA Monitor

Recommended settings for your monitor are as many colors as
possible—High Color (16-bit), True Color (24-bit or 32-bit). Set the
resolution to at least 800 by 600 pixels.

Documentation

To set your monitor’s colors and resolution, open the Windows
Control Panel, double-click Display, and then click the Settings tab.

Your scanner is delivered with the following documentation:

• Quick Install Card—abbreviated installation instructions.

• DocuMate 250 Scanner Installation Guide—on the Installation
CD; contains detailed installation, scanning, configuration, and
maintenance information.

• ScanSoft PaperPort User’s Guide—on the Installation CD;
contains detailed feature and configuration information.

• Online Help—for the scanner configuration, Scan Manager,
and PaperPort software applications.

DocuMate 250 Scanner Installation Guide 3

Installation

Installation

NOTE: Do not plug in the USB cable until after you have installed

the software. Complete the installation steps in the order
described in the installation procedure below.

Installation is a quick, four-step process:

1. Assemble the scanner

2. Install the software

3. Connect and power on the scanner

4. Connect the USB cable to your computer

Step 1: Assemble the Scanner

To assemble the scanner:

1. Remove all shipping tape from the top and bottom of the
scanner.

2. Align the slots on the paper guide with the ridges on the
scanner and slide it down until it snaps into place.

4 DocuMate 250 Scanner Installation Guide

Installation

3. Insert the pins on each side of the output tray into the holes on
the scanner.

4. Proceed to “Step 2: Install the Software”.

Step 2: Install the Software

NOTE: You must install the software before connecting the

scanner to your computer. Otherwise, the correct driver software
for your scanner will not be installed and it may not work properly.

To install the software:

1. Start Microsoft Windows and make sure no other applications
are running.

2. Insert the CD into your computer’s CD-ROM drive.

The CD automatically starts.

DocuMate 250 Scanner Installation Guide 5

Installation

NOTE: If the CD does not start, check the following:

• Make sure the CD drive’s door is completely shut.

• Double-click the My Computer icon on your Windows
desktop. Double-click the icon for your CD-ROM drive. From
the list of files on the CD, double-click the file named
START32.EXE.

3. On the installation menu, select Install Products.

The next installation screen appears.

4. Click in the boxes for Scansoft PaperPort and Scanner
Driver.

If you want to also install the other software, click their boxes as
well.

5. Click Install Now.

6 DocuMate 250 Scanner Installation Guide

Installation

6. On the PaperPort 9.0 Welcome window, click Next.

Installing PaperPort 9.0 will uninstall any previous, existing
version of PaperPort and install PaperPort 9.0 while retaining
all of your PaperPort files.

7. On the License Agreement window, read the ScanSoft license
agreement. If you accept the terms, select I accept the terms
in the license agreement, and then click Next.

8. On the Customer Information window, accept the current
values or enter new information, and then click Next.

9. On the Setup Type window, click Next.

10. Click Install to begin the installation.

11. On the Product Registration window, do one of the following:

•Select Register online, click OK, and then follow the

registration instructions.

•Select Print registration form, click OK, and then follow

the instructions to complete and print the registration form.

•Select Remind me in 7 days and click OK.

If a message window opens instructing you to restart your
computer, click Restart.

12. At the Installshield Wizard Completed window, click Finish.

13. On the Xerox License Agreement window, read the license
agreement. If you accept the terms, select I Agree, and click
Next.

14. On the Xerox Scanner Registration window, complete the
required information, and then click Register.

Note that the serial number for your scanner is located on the
underside of the scanner body.

Serial Number

15. On the Welcome window, click Next to start the installation.

DocuMate 250 Scanner Installation Guide 7

Installation

16. When you see the Connect Scanner window, STOP. Do NOT
click Finish. Leave the window open and proceed to the next
section, “Step 3: Connect and Power On the Scanner”.

Step 3: Connect and Power On the Scanner

Connect the power supply and power cord, and then turn the
power on.

To connect your DocuMate 250 scanner:

1. Plug the power supply into the power port on the scanner.

2. Plug the power cord into the power supply and into a wall
outlet.

8 DocuMate 250 Scanner Installation Guide

3. Turn on the power switch, located on the back of the scanner to
the left of the power port.

The status light comes on and flashes indicating that the
scanner is receiving power.

Step 4: Connect the USB Cable

The DocuMate 250 scanner connects to any available USB port.
Check your computer’s manual for USB port locations.

NOTE: You can connect the scanner to your computer while the

computer is running. You do not have to shut down your
computer.

1. Plug the USB cable into the USB port on the scanner and then
a USB port on the computer. The ports are identified USB
symbols.

Installation

USB

NOTE: You can also connect the scanner to a USB port on the

computer’s keyboard if it has one, or to a USB hub. If you use a
USB hub, it must have its own power supply already plugged
into an electrical outlet.

NOTE: If you have not installed the software, unplug the USB

cable from the computer and install the software now. When the
software installation is complete, a message tells you to connect
the scanner.

DocuMate 250 Scanner Installation Guide 9

Installation

NOTE: If you are using Windows XP and have plugged the USB

cable into a USB 1.1 port, an information bubble opens
explaining that “A HI-SPEED USB device is plugged into a non­HI-SPEED USB hub”. Plug the USB cable into a USB 2.0 port (if
available) or disregard the message.

Your computer recognizes that a scanner has been plugged
into the USB port and automatically loads the appropriate
software from the CD to run the scanner.

2. When the software is finished loading, return to the Connect
Scanner window and click Finish.

Click Finish

The scanner’s status light is green when the scanner and
computer are communicating properly.

3. Click Exit on the DocuMate 250 window.

4. When installation is finished, restart your computer.

5. If you selected other software to install from the CD, leave the
CD in the CD drive when you restart your computer.

If you removed the CD from the CD drive and want to install
other software, reinsert the CD into the drive.

In addition to installing the other software from the CD, you can
also view and print the User Guides and Installation Guide.

10 DocuMate 250 Scanner Installation Guide

Scanning with the
Scanner Button

When you press the scanner button, your document is scanned
using predefined scan settings and then the image is sent to a
software application on your computer. To change scan settings,
see “Configuring the Scanner Button” on page 12.

Load and Scan Documents

1. If you are scanning legal-sized documents, unfold the output
tray extension.

2. Adjust the paper guide for the size of paper.

Scanning with the Scanner Button

NOTE: Remove any staples or paper clips from the documents

before loading them into the automatic document feeder. Staples
and paper clips can jam the feed mechanism.

3. Load the documents face down, with their tops into the
automatic document feeder.

DocuMate 250 Scanner Installation Guide 11

Scanning with the Scanner Button

4. Press the button on the scanner.

A scan progress window opens and then a thumbnail of the
scanned image appears in the destination software. In the
following example, the destination software is the PaperPort
desktop.

Configuring the Scanner Button

When you first connect your scanner to a computer, the scanner’s
DocuMate software is configured to scan in black and white and
send the scanned image to the PaperPort desktop. You can
change the settings by selecting new options from the
Configuration dialog box.

To open the Configuration dialog box:

1. On the Windows taskbar, click Start, point to Programs, point
to ScanSoft PaperPort 9.0, and then click DocuMate
Configure.

2. If not already selected, click the Scan tab on the Configuration
dialog box to display available scanning configurations.

12 DocuMate 250 Scanner Installation Guide

About the Configuration Dialog Box

The Configuration dialog box manages settings for the scanner
button. In the following figure, the button is set to scan with the
configuration named Scan Document (Fax Quality) and then open
PaperPort to display the scanned image. The Format and Page(s)
option is set is to scan in the PaperPort image format.

Scanning with the Scanner Button

Click to set
preferences.

Select a software
application to send the
scanned document to.

Select a setting
for scanning
the item.

Page format

The options on the Configuration dialog box are:

Select Destination—the list of applications that can open to
display the scanned image. To configure the list of available
applications, click the Preferences tab at the top of the dialog box
and select the desired option. See “Setting Preferences” on
page 18 for more information.

Select Configuration—the list of available configurations. The
configuration settings include: scanning mode, resolution, page
size, contrast, and brightness. To see a selected configuration’s
settings, click its icon. Click the icon again to close the detailed
information.

Click the icon of a
selected configuration
to view its settings.

The icons next to each Configuration indicate the scanning mode:

Color GrayscaleBlack and White

DocuMate 250 Scanner Installation Guide 13