This document contains information about the Splash RPX-i Color Server version 1.1.
Before using the Splash RPX-i Color Server with version 1.1, make a copy of these
Customer Release Notes and distribute them to all users.
N
OTE
This document uses the term “Splash RPX-i” to refer to the Splash RPX-i Color
Server. The term “copier” is used to refer to the DocuColor 240/250.
Before printing to the Splash RPX-i:
•Make sure system software version 1.1 is installed on the Splash RPX-i.
To determine this, print a Configuration page.
•Install user software version 1.1 onto client computers.
For instructions, see Getting Started.
Server
Job menu disabled when fields are edited
If you select the Document or User fields for editing in the main server window, the entries
in the Job menu are disabled. To select an option from the Job menu, select another field
to cancel the edit mode, and then make the selection from the Job menu.
Jobs return to Hold queue when processing is stopped
Jobs that are in a Print Pending or Processing state return to the Hold queue when you select
Stop Processing at the Splash RPX-i. The jobs must be transferred to the Active queue to
process and print when processing is restarted.
Schedule Job setting saved after cancel
If you select Schedule Job and a time in the Extras pane of the Job Edit dialog box and then
cancel the selected time, the Schedule Job time you selected is saved. To revert the setting,
open the Schedule Job dialog box and clear the Schedule Job option.
Out of disk space while printing
If the Splash RPX-i runs out of hard disk drive space while you are printing a job, it may stop
printing. As a workaround, move jobs from the Active queue to the Hold queue. To create
more available disk space before you resubmit jobs to the Active queue, delete image files
or other files from the hard disk.
No progress information is displayed on the Splash RPX-i
After a job is dragged from the Mac OS desktop to the Hold or Active queue, no progress
information is displayed on the Splash RPX-i. For large jobs, there may be a noticeable delay
before the job is added to the queue.
Print Info Strip prints upside down on duplex printing jobs
The print info strip may print upside down on the second side of duplex printing jobs,
depending on the page size selected and duplex binding edge selected. No workaround for
this problem is available.
Jobs with Tab Page or Tab Shift selected must print Long Edge Feed
Jobs printed with Tab Page or Tab Shift selected in the Mixed Media dialog box must print
with Letter LEF or A4 LEF selected as the paper size. If the job is printed to any other paper
size, the printed Tab Page is rotated or clipped.
Tab Page and Tab Insert with images print as color
Tab Pages and Tab Inserts with images inserted on the tab print in color, even if the image is
in grayscale.
Duplex alignment instructions in English
The instructions for the Duplex Alignment Test and Verify pages are in English, regardless of
the language selected for the Splash RPX-i.
Dropped Files error with “No SRA3 trays installed”
Some files, such as PDF, PSD, TIFF-IT, PDF-X, and CT-LW, display an error message
stating that you can print SRA3 only from Tray 5. This occurs when the “Relaxed Fit” server
preference is selected and the file is designed to be printed on a page size larger than SRA3.
To print the page, choose the “Force Paper Size” option on the Page tab of the Job Edit
dialog box, choose an installed page size, select “Scale to Paper Size,” and then release the
job for printing.
Remote application does not display a dialog box for copier errors
The Splash Server Remote application does not display an error dialog box when a job does
not print because the copier is warming up or is in use.
Editing the Corel RGB Profile has no effect
When you make edits to the Corel RGB profile using Expert mode in ColorCal, the edits
have no effect on jobs processed with the Corel RGB profile selected for color correction.
CopyCal accepts blank profile name
CopyCal allows an empty string for a profile name, which creates a profile with no name.
The profile can be used by the Splash RPX-i and is located in the Finder, but it is visually
distracting.
Page 3
Error dialog box appears while calibration target prints
When you print the Splash calibration targets from ColorCal or CopyCal, a dialog box
may appear with a warning that a tray is out of paper. The dialog box disappears after the
calibration target is printed.
Wait before printing downloaded fonts
If you attempt to print a document that uses a downloaded font immediately after you
download the font, the font may print as a bitmap. To avoid this, wait a few seconds after you
download a font before you printing a document containing that font.
Applying ColorTuner Set to different page size
If you apply a ColorTuner Set to a job that prints on a different page size than the ColorTuner
Set was originally created for, it can produce unexpected output if specific areas of the page
were selected for tuning. Recreate the ColorTuner Set for the specific paper size.
ColorTuner values may change in the ColorTuner dialog box
Values for color substitutions may change slightly after you enter the values in the ColorTuner
dialog box, due to number rounding.
No feedback in ColorTuner while moving or resizing marquee
In the ColorTuner dialog box, there is no visible feedback when moving or resizing a marquee
selection. To see the effect of a move, release the mouse, and then repeat the drag-and-drop
operation until the marquee reaches the desired size or shape.
Job Log fields clipped
Document names and account numbers that are more than 20 characters in length are clipped
when the Job Log is printed.
Print time in Job Log for cancelled jobs
If pages are not printed for a job, the print time in the Job Log may not be zero. This happens
because of a condition at the copier, such as being out-of-paper.
Document set blank pages
Blank pages inserted into document sets to give duplexed print jobs an even number of pages
are displayed in the print status on Splash RPX-i while printing. The blank pages are not
logged as printed pages.
Secure Access user names are case-sensitive
Secure Access user names are case-sensitive. User names such as “John Doe,” “john doe,” and
“JOHN DOE” are valid. The user names may not appear next to each other in the user list
because the sorting of user names is also case-sensitive.
Page 4
Secure Access user with no password
The Splash RPX-i allows you to create a user with no password. The user can print without a
password even when Secure Access is enabled.
Spot Color Test Page in English
The Spot Color Test Page is in English, regardless of the language preference selected for the
Splash RPX-i.
Turn off caching in the Web browser
When you view the Splash RPX-i through the Web browser, turn off caching in the browser.
Caching can occasionally cause out-of-date information to appear in the Web browser.
•In Safari, if the Web browser does not refresh properly, choose Empty Cache from the
Safari menu.
•To turn off caching in Internet Explorer 6.0 on Windows, select Tools Menu>Internet
Options>General>Temporary Internet Files option.
Click the Settings button, and select “Every visit to the page” for the “Check for newer
version of stored pages” option.
Check marks in Web Queue Manager disappear
Check marks on jobs in Web Queue Manager disappear when automatic refresh occurs.
Reselect the jobs to edit.
Web Queue Manager Print Job Log option
The Web Queue Manager Print Job Log option is always enabled. If the Print Job Log option
is selected in Web Queue Manager, but the Job Log is disabled at the Splash RPX-i, an error
message appears in Web Queue Manager, stating that the Job Log could not be found.
Copier Status in Web Queue Manager
The Copier Status section of Web Queue Manager displays only copier error conditions.
If no error conditions occur, the Copier Status section is empty.
Previews may not appear in Web Queue Manager on Windows 2000
Job previews may not appear when you view Web Queue Manager on Windows 2000.
The previews are available on all other clients.
No progress during scan retrieval
Progress information is not displayed when scan jobs are retrieved from the Splash RPX-i.
For larger jobs, there may be a noticeable delay when the scan is retrieved.
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