Xerox DocuColor 2240 User Manual

Customer Release Notes

DocuColor 2240/1632 Digital Printer/Copier

This document contains information about the product DocuColor 2240/1632. It supports Postscript Level 3, PCL,
and Scan to Mailbox and Token Ring.

System

• The stapling icon for the ‘Top-Right’ option shows the staple in a diagonal position when the actual output will

have a vertical staple. This is due to design constraints of the stapler.

• Check all features before copying or scanning to ensure the proper settings have been set. Not all default

settings are the same for copying and scanning.

• Trays 1-4 cannot recognize all supported paper sizes. Use Manual Feed Tray for any paper size that is not

recognized correctly by machine UI.

• The engine may not run at rated speed if the document sent requires a large amount of processing and ripping

time. Once the entire document has been RIPed rated time will be met.

• Running out of paper during printing may cause machine to hang in a printing state. Check all paper trays and

ensure they are closed. If printing does not recover power off/on machine and resubmit the document.

Printing

• When printing a document to a specific Tray (Tray 1), the document will print on the paper size loaded in the

Tray and not the paper size requested from the print driver. No error message will be displayed on the machine
UI. Check that the correct paper size is loaded in the tray before printing. Example: If you requested A3 to
print from Tray 1 which has Letter loaded, the document will print on Letter.

• When printing more than one document from Windows ME, the documents may be held at the Windows Spool

Queue. If the documents are being held at the Windows Spool Queue, reboot the client to resume printing.

• The PS driver produces better image quality when compared to PCL driver.

• Enabling Secure or Delayed Printing will disable the Banner Page for the job.

Networking

Novell

• The Novell Banner page is not supported. Use machine banner page.

• Novell Status on Settings List does not always display the correct information.

AppleTalk

• If multiple zones are broadcasting on the same Ethernet segment, the default zone will be selected. If a

different zone is required, it must be entered manually.

• User must specify a true AppleTalk zone in text box otherwise default zone will be selected.

• NT Server Printing – Username may be displayed as “Anonymous” when printing through NT4.0 Server.

• When changing networking options or switching between segments, a reboot is required even if UI displays

other information.

E-mail Printing

• When printing attachments via email, users must insert text in body/comment fields in order to receive output.

• When printing email, all fonts are substituted to the machine default.

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Customer Release Notes

Customer Release Notes

DocuColor 2240/1632 Digital Printer/Copier

• SMTP – The domain and account for machine have to be setup correctly for SMTP to connect and print from

the client to machine.

• When scanning and emailing with B/W selected, only one image will be received at the email client.

Print Driver

• Statement Paper Size can only be pulled from Manual Feed Tray when using PS driver. Work around: The user

can print Statement Paper Size to the specific trays only if PCL driver is used.

• When multiple pages per sheet (2-Up, 4-Up, and 8-Up etc…) are selected using PCL driver, the pages will not

have borders separating each page printed on the same sheet.

• When installing print drivers via SMB the user needs to browse to the DocuColor 2240/1632 driver provided on

CD to install the correct PS or PCL driver.

• Windows 9x Data file (XRCC4EP1.PPD) is not the same as Windows NT/2000/XP Data file (XRCC4EE1.PPD).

• Win 9.x - PS Driver - The ‘Rotated’ option for Landscape printing does not rotate correctly.

Utilities

Job Templates

• Path to destination folder must have correct syntax when setting up FTP Path through Internet Services.

Example: //iftpsvc/myfolder/ftp/docs.

•

Web Interface Tools

Internet Services

• When switching between Static and DHCP address assigning, the old Static IP Address is displayed.

• After changing Mailbox settings via Internet Services the user will be prompted by IOT UI to press Reset Button

on the IOT UI display. The Internet Service UI will not prompt the user to do this. To ensure changes are saved
press the Reset button on the IOT UI display.

• After an image has been downloaded from a Mailbox via Internet Services the Internet Services UI will not go

back to Mailbox display. The user must click on the Mailbox hot link located on the left-hand side of the
Internet Services UI to return to Mailbox options.

• Power Saver Settings are displayed differently through Internet Service than on the machine UI. Through

Internet Services the ’Sleep Mode Time-Out’ value is equal to the ‘Low Power Mode Time-Out’ value plus the
‘Sleep Mode Time-Out’ value on machine UI. Keep this in mind when trying to change these values via Internet
Services.

Applications

Corel Draw 9.x

• Printing documents from Windows 95 may cause an unexpected application error to occur however the

Documents will continue to print successfully.

FrameMaker 6.0

• Converting print to file documents using Acrobat Distiller may corrupt fonts (character changes).

PageMaker 6.5 Plus and FM 6.0

• The color blue printed from MAC or WIN clients using PM6.5 and FM6.0 will yield purple output.

PageMaker 7.x

• Duplex option is displayed as Tumble / No Tumble instead of 2-sided.

• The Auto-Select feature is not available from MAC and WINS clients.

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Customer Release Notes