Xerox DigiPath 4.0 Administration Guide
Xerox DigiPath Production Software
DigiPath 4.0 Web Services Server Administrator Guide
701P40633
Version 4.0
September 2003
Xerox Corporation
Global Knowledge and Language Services
800 Phillips Road - Bldg. 845-17S
Webster, NY 14580
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Table of contents
Notices and Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Approvals and certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
60HZ, 115V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
50HZ, 220V-240V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Radio frequency emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Europe 50HZ, 220V-240V equipment . . . . . . . . . . . . . . . . . . . . .viii
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Operational safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
General safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Maintenance safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
About this guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
How to recognize important information . . . . . . . . . . . . . . . . . . . . . . . . . xv
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Flag icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Related information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
DigiPath documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Scanner documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
DigiPath scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
DocuImage 620S scanner . . . . . . . . . . . . . . . . . . . . . . . . xviii
Xerox Production Printing Services . . . . . . . . . . . . . . . . . . . . . . xviii
Xerox solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix
Third party software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix
Windows related information . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Windows Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Windows Microsoft Web site . . . . . . . . . . . . . . . . . . . . . . . xx
Getting Help online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi
Using a Help menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi
Using Help in a dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi
Ordering additional materials and supplies . . . . . . . . . . . . . . . . . . . . . . xxii
Obtaining additional support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
X-PRESS FAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
DigiPath FAQ Xerox web site . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Xerox Welcome Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
I
TABLE OF CONTENTS DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
1. About DigiPath Web Services. . . . . . . . . . . . . . . . . . . . . . . . . . . .1 - 1
Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2
Powering up the hardware and starting the DigiPath WS server . . . . 1 - 3
Logging into the DigiPath WS application . . . . . . . . . . . . . . . . 1 - 4
Logging out of DigiPath WS application . . . . . . . . . . . . . . . . . . 1 - 6
Shutting down the DigiPath WS server . . . . . . . . . . . . . . . . . . 1 - 7
Virus protection recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Protecting DigiPath WS from virus contamination . . . . . . . . . . 1 - 8
2. Setting up a DigiPath WS server . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1
Setting up the Online Library repository structure . . . . . . . . . . . . . . . . 2 - 2
The MainCollection cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2
Creating other cabinets and folders in Document Library . . . . 2 - 3
Setting browser options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 4
Microsoft Internet Explorer 6.0 . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 4
Netscape 7.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 5
Determining the DigiPath Web Services home page URL . . . . . . . . . 2 - 6
Obtaining the server name . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 7
Obtaining the DNS domain network name and /or IP address . 2 - 8
Adding documents to the Online Library . . . . . . . . . . . . . . . . . . . . . . . 2 - 9
Creating documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 9
Adding documents to folders . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 10
Copying documents from a Document Library cabinet . . . . . . 2 - 10
Adding user accounts and groups . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 11
Changing the default (dwadmin) administrator password . . . 2 - 12
Assigning user access to cabinets and folders . . . . . . . . . . . . . . . . . 2 - 13
Configuring DigiPath Web Services . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 15
Setting printer administration options . . . . . . . . . . . . . . . . . . . . . . . . 2 - 16
Installing a security certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 17
Obtaining the security certificate . . . . . . . . . . . . . . . . . . . . . . 2 - 17
Generating the Certificate Signing Request (CSR)
and Key Pair file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 18
Submitting the key information to the vendor . . . . . . . . . . . . . 2 - 20
Attaching and installing the certificate . . . . . . . . . . . . . . . . . . 2 - 21
Backing up the CSR and key pair file . . . . . . . . . . . . . . . . . . . 2 - 21
3. Online Library management . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 - 1
Understanding the Online Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Managing folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Adding folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 4
Defining the properties of documents and folders . . . . . . . . . . . . . . . . 3 - 6
Viewing and modifying document or folder attributes . . . . . . . . 3 - 7
Assigning user access to documents or folders . . . . . . . . . . . . 3 - 8
Working with folders/documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11
Copying a document or folder . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11
Copying a document or folder as a shortcut . . . . . . . . . . . . . 3 - 13
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DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE TABLE OF CONTENTS
Moving a document or folder . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 14
Deleting a document or folder . . . . . . . . . . . . . . . . . . . . . . . . 3 - 15
Moving the MainCollection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 16
Moving the MainCollection cabinet . . . . . . . . . . . . . . . . . . . . . 3 - 16
Stopping DigiPath Services . . . . . . . . . . . . . . . . . . . . . 3 - 17
Moving the MainCollection cabinet . . . . . . . . . . . . . . . 3 - 18
Restarting the DigiPath WS server . . . . . . . . . . . . . . . 3 - 19
4. System administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 2
Administration access privileges . . . . . . . . . . . . . . . . . . . . . . . 4 - 3
Accessing the Administration Menu . . . . . . . . . . . . . . . . . . . . . 4 - 4
Defining Administrator Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
Defining the overall settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 6
Defining user access preference . . . . . . . . . . . . . . . . . . . . . . . 4 - 9
Enabling the default job name . . . . . . . . . . . . . . . . . . . . . . . . 4 - 11
Using web notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 12
Document Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 14
Scheduling document conversion . . . . . . . . . . . . . . . . . . . . . . 4 - 15
Specifying viewing options . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 18
Accessing the View Configuration page . . . . . . . . . . . 4 - 21
Defining the Overall Document
Viewing options . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Defining the JPG Viewing options . . . . . . . . . . . 4 - 25
Defining the Adobe PDF Viewing options . . . . . 4 - 26
Setting visible attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27
Setting viewable attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 30
Search configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 31
Specifying searchable attributes . . . . . . . . . . . . . . . . . . . . . . . 4 - 32
Configuring remote server access . . . . . . . . . . . . . . . . . . . . . 4 - 34
Connecting a DigiPath WS server to a DigiPath
remote server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 34
Determining the DigiPath remote server
host name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 35
Setting up common user accounts . . . . . . . . . . 4 - 36
Connecting the DigiPath remote server
on the DigiPath WS server . . . . . . . . . . . . . . . . 4 - 37
Configuring a virtual directory for IIS
on the DigiPath WS server . . . . . . . . . . . . . . . . 4 - 38
Configuring the DigiPath WS server to
search the remote server . . . . . . . . . . . . . . . . . 4 - 40
Searching remote servers through DigiPath WS 4 - 41
DigiPath WS site customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 42
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TABLE OF CONTENTS DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
5. User administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 1
Managing user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 2
Defining user access rights . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 5
Library and Print Access . . . . . . . . . . . . . . . . . . . . . . . . 5 - 5
Administration Access . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Accessing the User Administrator options . . . . . . . . . . . . . . . . 5 - 8
Checking for new user requests . . . . . . . . . . . . . . . . . . . . . . . . 5 - 9
Viewing the user list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 11
Adding a user account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 12
Accessing the Add User page . . . . . . . . . . . . . . . . . . . 5 - 12
Assigning Library and Print Access . . . . . . . . . 5 - 15
Assigning Administration Access . . . . . . . . . . . 5 - 16
User Information . . . . . . . . . . . . . . . . . . . . . . . . 5 - 17
Billing Information . . . . . . . . . . . . . . . . . . . . . . . 5 - 17
Editing the Anonymous account . . . . . . . . . . . . . . . . . . . . . . . 5 - 18
Editing a user account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 20
Deleting a user account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 21
Disabling a user account . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 22
Managing groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 23
Viewing the group list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 23
Adding a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 24
Assigning group membership . . . . . . . . . . . . . . . . . . . 5 - 25
Deleting a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 26
6. Printer administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 1
Print administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 2
Defining the print administration functions . . . . . . . . . . . . . . . . 6 - 3
Managing queues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 4
Displaying the queues list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 4
Adding a queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 6
Editing a queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 10
Deleting a queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 12
Setting web printing switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 13
Setting up a job transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 15
Adding a job transfer queue . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 15
Editing a job transfer queue . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 17
Deleting a job transfer queue . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 17
Specifying masking options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Specifying standard print options . . . . . . . . . . . . . . . . . . . . . . 6 - 19
Specifying advanced print options . . . . . . . . . . . . . . . . . . . . . 6 - 19
Specifying reprint print options . . . . . . . . . . . . . . . . . . . . . . . . 6 - 20
Customizing paper stocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 21
Setting up custom paper sizes . . . . . . . . . . . . . . . . . . . . . . . . 6 - 22
Adding a custom paper size . . . . . . . . . . . . . . . . . . . . 6 - 22
Deleting a custom paper size . . . . . . . . . . . . . . . . . . . 6 - 22
Setting up custom paper colors . . . . . . . . . . . . . . . . . . . . . . . 6 - 23
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DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE TABLE OF CONTENTS
Adding a custom paper color . . . . . . . . . . . . . . . . . . . . 6 - 23
Deleting a custom paper color . . . . . . . . . . . . . . . . . . . 6 - 23
Setting up custom paper types . . . . . . . . . . . . . . . . . . . . . . . . 6 - 24
Adding a custom paper type . . . . . . . . . . . . . . . . . . . . 6 - 24
Deleting a custom paper type . . . . . . . . . . . . . . . . . . . 6 - 24
Setting up custom paper stocks . . . . . . . . . . . . . . . . . . . . . . . 6 - 25
Adding a custom paper stock . . . . . . . . . . . . . . . . . . . 6 - 25
Deleting a custom paper stock . . . . . . . . . . . . . . . . . . 6 - 25
7. Job management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 - 1
Managing jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 2
Accessing Job Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 2
Managing jobs in queues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 4
Viewing jobs by queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 4
Viewing incoming jobs . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 5
Viewing jobs in all queues . . . . . . . . . . . . . . . . . . . . . . . 7 - 5
Viewing jobs in a specific printer queue . . . . . . . . . . . . . 7 - 5
Changing the heading columns of a queue . . . . . . . . . . . . . . . 7 - 6
Releasing a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 7
Moving a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 7
Transferring a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 8
Deleting a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 8
Viewing job documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 9
Adding a document to a job . . . . . . . . . . . . . . . . . . . . . . 7 - 9
Viewing a document in a job . . . . . . . . . . . . . . . . . . . . 7 - 10
Removing a document from a job . . . . . . . . . . . . . . . . 7 - 10
Viewing and editing print options . . . . . . . . . . . . . . . . . . . . . . 7 - 11
Reviewing and updating delivery information . . . . . . . . . . . . . 7 - 12
Viewing job details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 13
Managing user jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 14
Viewing jobs by user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 15
Deleting user jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 16
8. Generating reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 1
DigiPath WS reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 2
Collection report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 3
Collection Usage report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 5
User Access Rights report . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 7
Document Usage report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 9
Print Job Requests report . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 11
Jobs by Printing Options report . . . . . . . . . . . . . . . . . . . . . . . 8 - 13
Raw Logs report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 15
Exporting report data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 17
v
TABLE OF CONTENTS DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
9. DigiPath WS server backup and restore . . . . . . . . . . . . . . . . . . .9 - 1
Backing up the DigiPath WS system . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 2
Restoring the DigiPath WS system . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 4
Using the Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 5
vi
Notices and Certifications
Approvals and certification
For the UK, this product is serviced under a BS5750 Quality
system accepted by the British Standards Institution.
60HZ, 115V
The equipment is listed by the Underwriters Laboratories,
UL1950, certified by C anadian Sta ndards Associat ion, CSA2 2.2,
No. 1950.
50HZ, 220V-240V
The equipment is certified by the British Standards Institution,
IEC950 (EN60950). The equipment is manufactured under a
BS5750 Quality system accepted by the British Standards
Institution. The equipment is also certified in compliance with
applicable standards by various national bodies.
DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE VII
NOTICES AND CERTIFICATIONS XEROX DIGIPATH PRODUCTION SOFTWARE
Radio frequency emissions
USA
This equipment generates, uses , and can radiat e radio
frequency energy. It may cause radio interference to radio
communications if not installed according to the installation
instructions.
The equipment complies with the limits for a Class A computing
device as documented in Subpart J, Part 15, of the FCC rules
which are designed to provide reasonable protection against
such interference when operated in a commercial environment.
Operation of this equipment in a resident ial area is li kely to cause
interference. In such cases, the user is responsible for the
expense of correcting the interference.
Canada
The equipment does not excee d the class A limi ts for rad io noise
emissions from a digital apparatus as documented in the radio
interference regulations of the Canadian Department of
Communications.
Cet appareil numérique est conforme aux limites d'émission de
bruits radioélec triques pour les appareils de classe A stipulées
dans le Réglement sur le brouillage radioélectriques du ministére
des Communications du Canada.
Europe 50HZ, 220V-240V equipment
The equipment was tested and is certified in conformance with
the European commission directive 82/499/ECC and VDE
0871/0875, class B, which relates to radio frequency
interference.
This equipment is certified, manufactured, and tested in
compliance with strict safety and radio frequency interference
regulations.
VIII DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
Operational safety
Safety
Your Xerox eq uipment and sup plies were design ed and tested to
meet strict safety requirements. These include safety agency
examination, approval, and compliance with established
environmental standards.
Attention to the following notes ensures the continued safe
operation of your equipm en t.
If you need any additional safety information concerning the
equipment or materials, contact your local representative.
Always connect the equipment to a properly grounded power
source receptacle. If in do ub t, ha ve the re cep t acle checke d by a
qualified electrician.
D
WARNING
Improper connection of the equipment grounding conductor
can result in electrical shock.
Always follow all warnings and instructions marked on, or
supplied with, the equipment.
Always locate the equipment on a solid su pport surface (not on
a thick pile carpet) with adequate strength for the weight of the
machine.
Always exercise care in moving or relocating the equipment.
Always place the equip ment in an area whi ch provides adequa te
room area for ventilation and servicing.
Always use the materials and supplies specifically designed for
your Xerox equipm ent . U se of unsuitable materials m ay re sult in
poor performance and possibly, a hazardous situation.
Never use a ground adaptor plug to connect the equipment to a
power source receptacle that lacks a ground connection
terminal.
DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE IX
SAFETY XEROX DIGIPATH PRODUCTION SOFTWARE
Never attempt any maintenance function that is not specifically
described in this documentation.
Never obstruct ventilation openings. These are provide d to
prevent overheating.
Never remove covers or guards that are fastened with screws.
There are no operator serviceable areas within these covers.
Never install the equipment near a radiator or any other heat
source.
Never override or “cheat” electrical or mechanical interlock
devices.
Never push objects of any kind into the ventilation openings.
Never operate the equipment if you notice unusual noises or
odors. Disconnect the power cord from the power source
receptacle and call your customer service engineer to correct the
problem.
General safety
D
WARNING
Never look directly at the scanner light. It may cause
discomfort to your eyes. Always keep the document handler
down on the document glass when you use the scanner.
Always follow all warnings and instructions marked on or
supplied with the product.
Never locate the scanner where people ma y walk on th e system
power cable. Do not place objects on the system power cable.
Never use this pro duct near water, wet locations, or outdoors.
Never put containers of coffee or other liquids on the product.
Never push objects of any kind into the slots of the scanner as
they may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock.
X DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE SAFETY
Always switch off the system power, unplug this product from
the wall outlet, and call a Xerox Service Representative under
the following conditions:
• When the power cord is damaged or frayed.
• If liquid has been spilled into the product.
• If the product has been exposed to water.
• If the product is producing any unusual noises or odors.
• If the prod uct has been dropped or the cabinet is dama ged.
WARNING
D
This product is equipped with a 3-wire grounding type plug.
A 3-wire plug is a plug having a third (grounding) pin. This
type of plug will fit into a grounding-type power outlet. This
is a safety feature.
WARNING
D
To avoid risk of an el ec tri cal shock, contact your electrici an
to replace the recept a cle if you a r e una bl e t o inse rt the plug
into the outlet.
Never use a ground adapter plug to connect the product to a
power source receptacle that lacks a ground connection
terminal.
Never place the product in a built-i n installation unless proper
ventilation is provided.
Never push objects of any kind into the slots of the product, as
they may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock.
DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE XI
SAFETY XEROX DIGIPATH PRODUCTION SOFTWARE
Maintenance safety
Always follow the cleaning instructions in the Xerox DocuImage
620S Preventive Maintenance Guide for proper care and
maintenance of the product.
Never attempt any maintenance function that is not specified in
the Xerox DocuImage 620S Pr eve ntive Ma i nte na nce Gui d e .
Always unplug this product from the wall outlet before cleaning.
Never use supplies or cleaning materials for othe r tha n their
intended purposes.
Always keep all materials out of the reach of c hildren.
XII DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
About this guide
The Xerox DigiPath Production Software DigiPath 4.0 Web
Services Server Administrator Guid e provides information on
configuring, customizing, and maintaining your DigiPath Web
Services (WS) system.
This book also provides instructions for using all the
administrative functions in the DigiPath WS software.
This chapter explains the in formation found in this guide and how
the information is organized. It helps you to get the most out of
this guide by:
• identifying the audience and the basic skills required to use
this guide effectively
• explaining the standard conventions and cues that highlight
important information
E
• listing related documentation you may find helpful
• listing available online DigiPath Help systems
• providing information on ordering additional materials and
supplies
• providing information on obtaining additional information
NOTE: If you are using DigiPath WS for the first time, it is
recommended that you first read Chapter 2, Setting up a
DigiPath WS server, of this guide.
DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE XIII
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
Audience
The Xerox DigiPath Production Software DigiPath 4.0 Web
Services Server Administrator Guid e is a comprehensive
reference manual intended for site administrators, DigiPath WS
server admini strators, and advanced DigiPath operators. M any
of the procedure s descr ibed in this g uide r equir e you to l og on to
a computer or net w ork as an administrator with administrative
privileges. Also, many of the maintenance tasks described in this
guide require a solid understand i ng of hardware components,
networks, and operating systems associated with DigiPath.
This guide assumes you are familiar wit h the Wi nd ow s 2 00 3
Server operating system, standard communication protocols,
basic networking terms, and producti on pri nter conne ction s. You
should also have a working knowledge of the following:
• IBM-compatible personal c omputers
• Local area networks (LANs)
• Token ring networks
• Novell operating system
• DocuTech Network Su pport Services
• Xerox Publishing Printers
• Magneto-optical drives (MODs)
• Redundant Arrays of Independent Disks (RAIDs)
XIV DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE
How to recognize important information
The following sections provide the conventions and flag icons
that are used in the Xerox DigiPath Production Software
DigiPath 4.0 Web Services Server Administrator Guide.
Conventions
The Xerox DigiPath Production Software DigiPath 4.0 Web
Services Server Administrator Guide uses the conventions listed
in Table 1 to help you recognize information:
Table 1. Conventions
Convention Description
<CAPS in angle
brackets>
<Angle brackets> Variable information is enclosed in angle brackets
[Square brackets] Names of options you select, including toolbar
Bold
Italics Titles of documents and manuals that provide
Within procedures, the names of keys to press are
displayed in capital letters and enclosed in angle
brackets (for example, press <ESCAPE>).
Keyboard combinations are represented by the plus
sign (+) between names of keys (for example, press
<CONTROL+C> to copy).
(for example, select <filename>).
buttons and buttons in dialog boxes, are enclosed in
square brackets (for examp le, select [Close]).
Menu commands are also displayed in square
brackets, with the menu name appearing first, then a
colon, followed by the option name (for example,
select [File: Close]).
Text you should enter exactly as it appears is
displayed in bold (for example, enter test1.rdo).
additional information on the current topic are
displayed in italics (for example, the DigiPath 4.0
Web Serv ices Server A dministrator Guide).
DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE XV
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
Flag icons
The Xerox DigiPath Production Software DigiPath 4.0 Web
Services Server Administrator Guide uses the following flag
icons to help you recognize important information:
NOTE: The NOTE symbol and text in italics indicate that there is
E
important or supplemental information when performing a task or
procedure.
CAUTION
B
The CAUTION symbol and text in italics indicate that you may
lose data or damage equipment if care is not taken when
performing the task or procedure following the caution.
WARNING
D
The WARNING symbol and bold text indicate that you may
cause personal injury or death if care is not taken when
performing the task or procedure following the warning.
A
1. The step-by-step icon id entifi es the beg innin g of a procedu re.
XVI DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE
Related information
This section lists additional materials you need, or will find
helpful, when using your DigiPath system.
To order the Xerox documentation listed below, or for additional
information on Xerox solutions, contact your Xerox
representative.
DigiPath documentation
For more information on DigiPath, refer to the following
publications:
• Xerox DigiPath P r oduction Software Administrator Guide,
Vers ion 3.0
• Xerox DigiPath Production So ftware Custome r Software
Release Document
• Xerox DigiPath Production Software Physica l Installation
Planning Gu ide
• Xerox DigiPath Production Software Customer Training
Program
For more information on the training program, contact your
Customer Training Specialist (CTS).
DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE XVII
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
Scanner documentation 0
DigiPath scanner 0
For more information on the DigiPath scanner, refer to the
DigiPath scanner online Help system.
DocuImage 620S scanner 0
For more information on the DocuImage 620S scanner, refer to
the following publications:
• Xerox DocuImage 620S Preventive Maintenance Guide
• Xerox DocuImage 620S Installation Guide
• Xerox DocuIma ge 620S User Guide
• Xerox DocuImage 620S Problem Solving Guide
Xerox Production Printing Services
For more information on the Xerox Production Printing Services
and Network Server products, refer to the following publications:
• Site Configuration Guide
• Using Xerox Production Printing Services
• Problem Solving Guide
• Xerox Document Services Platform Series
• Xerox DocuPrint Publishing Series
• Xerox DocuTech Network Support Services
• Xerox DocuTech Publishing Series
XVIII DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE
Xerox solutions 0
For more information on Xerox software solutions that can be
integrated into a DigiPath system, refer to the following
materials:
• Xerox DocuJob Converter customer documentatio n,
including the Software Release Document
• Xerox Extended Connectivity - Print Job Ma nager (EC-PJM)
customer documentation, including the Software Release
Document
• DocuSP customer documentation, including the Software
Release Document
Third party software
For additional information about third party software and
hardware, refer to the following materials:
• Compaq Professional Worksta tion PW800 0 Re ference Gui de
• Adobe Acrobat documentation (included on the DigiPath
CD-ROM)
• Hummingbird NFS documentation (included on the DigiPath
CD-ROM)
• TapeWare documentation (included on the DigiPath
CD-ROM)
• Sony MO Disk Unit User Guide
• Adaptec AHA-2940Ultra / 2940Ultra Wide PCI-to-UltraSCSI
Host Adapter with SCSISelect User’s Guide
• Compaq P1210 Color Monitor User’s Guide
• AIT Autoloader Unit User Guide
DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE XIX
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
Windows related information
Microsoft provides users and administrators with several
different resources to support the Windows 2003 environment.
Some of these resources inclu de web sites a nd online Hel p. The
following sections describe these sources and tell you how to
find and use t hem.
Windows Online Help
Windows 2003 Server includes extensive online Help for all
aspects of the operating system. Most likely, the online Help will
be your primary source for information. Adminis trative
procedures, from adding users and managing groups to
installing Window s printer s, can be foun d in the onli ne Hel p files.
Furthermore, most Windows applications also contain their own
online Help system containing information that is specific to the
application.
To access online Help, select [Start: Help] from the Windows
task bar. If you are looking for help wi thin a specific applic ation,
use the options availab le f ro m the Hel p me nu wit hin tha t
application.
Windows Microsoft Web site
Microsoft has a World Wide Web site that contains the latest
Windows 2003 Server news and information about upgrades.
The URL for this site is:
http://www.microsoft.com/
XX DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE
Getting Help online
This section describes the type of Help available online from the
DigiPath software.
Using a Help menu
All DigiPath applicat ions provide a Help menu .
Select the Contents tab to browse for the desired topic in the
Help system.
Select the Index tab to scroll an alphabetical index of Help
topics.
Select the Search tab to search for a ll topics fo r information on a
specific feature or function.
Using Help in a dialog box
Most dialog boxes in the DigiPath system provide the standard
Windows Help button [?] in dialog and message boxes. This
button is displayed in the title bar of the dialog, next to the close
button [X].
The Help button provides context-sensitive help, so you can
select it, and then click in the dialog on the field or option for
which you need help. The Help window op ens, displaying
information for the selected field or option.
DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE XXI
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
Ordering additional materials and supplies
DigiPath provides yo u with all the resour ces you ne ed to op erate
and maintain the system; however, you may order additional
materials or supplies.
To reorder the scanner registration documents or the training
disks, or to order screen finder tools, refer to the Xerox Supplies
Resource Catalog (610P18158), or contact your Xerox
representative.
To order cleaning supplies for the scanner, refer to the
DocuImage 620S Preventative Maintenance Guide.
XXII DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE
Obtaining additional support 0
This section describes where yo u can obt ain ad di tio nal D igiPa th
support.
X-PRESS FAX 0
Customers can obtain additional DigiPath support documents
regarding X-PRESS fax, including solutions to common work
process problems and hints and tips for enabling optimal use of
the equipment, from Xerox C&TS Electronic Services.
Call X-PRESS at 1-800-979-9709 and request document
number 12300 to receive a complete index of the documented
DigiPath solutions, along with co mplete instr uctions for using the
X-PRESS fax system.
DigiPath FAQ Xerox web site
A DigiPath FAQ (Frequently Asked Questions) Xerox web site is
A
Xerox Welcome Center 0
available for customers. T o access the DigiPath FAQ Xerox web
site:
1. Go to http://www.xerox.com from your web browser.
2. Search on the word “digipath”.
3. Find the appropriate DigiPath link.
• DigiPath Production Software
• DigiPath Scanner
• DigiPath Xpress Production Software
4. Select [Support] under the appropriate DigiPath link.
5. Under the FAQ heading, select the desired topic link to
displays the FAQ for that topic.
If your machine is down, or you can’t solve a problem and you
are located within North America, call 1-800-821-2797 for the
Xerox Welcome Center.
DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE XXIII
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
XXIV DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
E
1. About DigiPath Web Services
This chapter provides a brief introduction to the DigiPath Web
Services (WS) application.
Topics covered in this chapter include:
• a product overview
• instructions for powering up the DigiPath WS server and
hardware options
• recommendations for protecting your DigiPath WS server
from virus contamination
NOTE: For a list of required and opt ional hardware and software
components for the DigiPath Web Services server, refer to the
Xerox DigiPath P r oduction Software Customer Software
Requirements Document (CSRD), Version 4.0.
DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE 1-1
ABOUT DIGIPATH WEB SERVICES XEROX DIGIPATH PRODUCTION SOFTWARE
Product overview 1
DigiPath Web Services (WS) allows you to make documents on
a web server available to any person who has access to the
World Wide Web (WWW). If the objects are RDO (created in
Document Scan and Makeready), TIFF, PostScript, JPEG, GIF,
TXT, or other image format supported by the browser or with a
browser plug-in, DigiPath Web Services enables viewing the
documents on the web. Examples of file types supported by
browser plug-ins are PDF (Adobe Acrobat file) and DOC (Word
processing program file).
If the objects are RDO, TIFF, PostScript, JPEG, Adobe PDF,
ASCII text, or PCL files, DigiPath Web Services enables print job
submission to any Xerox production printer supported in
DigiPath.
NOTE: Users can submit print reque s ts if the D igi Pa th W S use r
E
administrator has given the user printing privileges.
The DigiPath WS server enables you to provide access to your
DigiPath document repository via the WWW. DigiPath WS
supports searching, viewing, downloading, and production
printing of ob j ects stored on any DigiPath WS client and/or
server.
You can customize the home page of the DigiPath WS server,
and restrict the functionality of users using your DigiPath
document repository, by defining logins, passwords, and access
privileges for users.
1-2 DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT DIGIPATH WEB SERVICES
Powering up the hardware and starting the DigiPath WS server 1
This section contains instructions for powering up the DigiPath
WS server and hardware options.
It is very important you power up the hardware components in
A
E
the order presented below.
1. If there is a scanner attached to the DigiPath WS server,
power up the scanner.
2. If there is a Windows printer attached to the DigiPath WS
server, power up the printer.
3. If there is a Magneto-Optical Drive (MOD) attached to the
DigiPath WS server, power up the MOD.
NOTE: If there is an optical disk in the MOD drive when the
drive is powered up, the start-up time is shorter.
4. If there is a RAID attached to the DigiPath WS server, power
up the RAID.
E
NOTE: Do not power off the RAID or if you have a UPS
attached to the RAID at any time, unless you are moving the
RAID to another DigiPath server.
5. If there is an ext erna l tap e d riv e att ached to the DigiPath W S
server, power up the tape drive.
6. Power up the monitor.
7. Power up the DigiPath WS server processor (CPU).
8. Log in to the network.
DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE 1-3
ABOUT DIGIPATH WEB SERVICES XEROX DIGIPATH PRODUCTION SOFTWARE
Logging into the DigiPath WS application 1
DigiPath WS requires users to have a user account with an
assigned use r name and passwo r d to log into DigiPath WS to
ensure system security. This user account enables users to
access the DigiPath WS site i n d i fferent ways, dependi n g on th e
needs of your Di giPath WS customers.
When logging into the DigiPath WS application:
• Depending on your configuration, the Online Library main
page, the Print Document main page, or the Job Manager
main page displays when you log into the DigiPath WS
application.
• If you enter the incorrect username or password you will
receive an incorrect username or password error message.
You can then re-enter your correct username and password.
• If you forget your username and password, you can select
the [Forgot your username and password] link on the
DigiPath WS ho me page or in the Login Error message page.
From this page, you can complete the Account Password
Inquiry page and su bmit th e comp lete d page ele ctronica lly t o
the system administrator. The system administrator retrieves
your username and password and emails them to you.
• If your session expires while yo u are logged in to the DigiPa th
WS application, a session expired error message disp lays.
You must log in again to continue.
1-4 DIGIPATH 4.0 WEB SERVICES SERVER ADMINISTRATOR GUIDE
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