Xerox DigiPath 3.0 Administration Guide

Xerox DigiPath Production Software
System Administrator Guide
701P38674 Version 3.0 September 2002
Xerox Corporation Global Knowledge and Language Services 800 Phillips Road - Bldg. 845-17S Webster, NY 14580
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SYSTEM ADMINISTRATOR GUIDE TABLE OF CONTENTS

Table of contents

Notices and Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Approvals and certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
60HZ, 115V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
50HZ, 220V-240V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Radio frequency emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Europe 50HZ, 220V-240V equipment . . . . . . . . . . . . . . . . . . . . . viii
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Operational safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
General safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Maintenance safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
About this guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
How to recognize important information . . . . . . . . . . . . . . . . . . . . . . . . xvii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Flag icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Related information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix
DigiPath documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix
Scanner documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
DigiPath scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
DocuImage 620S scanner . . . . . . . . . . . . . . . . . . . . . . . . . xx
Xerox Production Printing Services . . . . . . . . . . . . . . . . . . . . . . . xx
Xerox solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi
Third party software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi
Windows 2000 related information . . . . . . . . . . . . . . . . . . . . . . . xxii
Windows 2000 Online Help . . . . . . . . . . . . . . . . . . . . . . . xxii
Windows 2000 Web site . . . . . . . . . . . . . . . . . . . . . . . . . xxii
Getting Help online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Using a Help menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Using Help in a dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Ordering additional materials and supplies . . . . . . . . . . . . . . . . . . . . . .xxiv
Obtaining additional support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv
X-PRESS FAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv
DigiPath FAQ Xerox web site . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv
Xerox Welcome Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi
I
TABLE OF CONTENTS SYSTEM ADMINISTRATOR GUIDE
1. About DigiPath. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 - 1
Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2
Understanding DigiPath networking . . . . . . . . . . . . . . . . . . . . . 1 - 3
Powering up the hardware and starting DigiPath . . . . . . . . . . . . . . . . 1 - 4
Logging into Document Library (DL) applications . . . . . . . . . . . 1 - 5
Ending the current DigiPath session . . . . . . . . . . . . . . . . . . . . 1 - 5
Hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Software components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Virus protection recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Protecting DigiPath from virus contamination . . . . . . . . . . . . . 1 - 11
2. Setting up a DigiPath system . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 1
3. Windows 2000 and network conf igurations . . . . . . . . . . . . . . . .3 - 1
Understanding and using Windows 2000 . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Performing basic Windows 2000 administrative functions . . . . 3 - 2
Creating shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Adding Windows printers . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Adding and configuring users and groups . . . . . . . . . . . 3 - 3
Setting up shared folders, files, and printers . . . . . . . . . 3 - 3
Adding or removing network services . . . . . . . . . . . . . . 3 - 3
Preparing to shut down the Makeready workstation . . . . . . . . . . . . . . 3 - 4
Checking for connected users . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5
Notifying users connected to the workstation . . . . . . . . . . . . . . 3 - 6
Disconnecting users connected to the remote workstation . . . 3 - 7
Updating the Emergency Repair Disk . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Using Hummingbird NFS products with DigiPath . . . . . . . . . . . . . . . . 3 - 9
Using Hummingbird to mount UNIX hosts . . . . . . . . . . . . . . . 3 - 10
Configuring the DocuSP Decomposition Service . . . . . . . . . . . . . . . 3 - 12
Information for the DocuSP administrator . . . . . . . . . . . . . . . 3 - 14
Using the Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 16
4. Hardware maintena nce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 1
Using a scanner with DigiPath . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 2
Maintaining the DigiPath scanner . . . . . . . . . . . . . . . . . . . . . . . 4 - 2
Maintaining the DocuImage 620S scanner . . . . . . . . . . . . . . . . 4 - 3
Moving and reinstalling the DocuImage 620S . . . . . . . . 4 - 3
Registering the scanner . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 4
Using a magneto-optical drive (MOD) . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 8
Sony 9.1 GB magneto-optical disk . . . . . . . . . . . . . . . . . . . . . 4 - 10
Formatting the Sony 9.1 GB MOD platter . . . . . . . . . . 4 - 11
Using DigiPath 1.2/2.x MODs with DigiPath 3.0 . . . . . 4 - 13
Optical media compatibility information . . . . . . . . . . . . . . . . . 4 - 14
Using a Redundant Array of Independent Disks (RAID) . . . . . . . . . . 4 - 15
Understanding RAID levels . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 16
Understanding the DigiPath RAID device configurations . . . . 4 - 18
II
SYSTEM ADMINISTRATOR GUIDE TABLE OF CONTENTS
Using the 100 GB RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
Using the Enterprise Storage Manager . . . . . . . . . . . . 4 - 19
Shutting down the 100 GB RAID system . . . . . . . . . . . 4 - 20
Powering on the 100 GB RAID system . . . . . . . . . . . . 4 - 21
Using the 150 GB RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Using StorageView . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Using the internal and external tape drives . . . . . . . . . . . . . . . . . . . . 4 - 23
Sony AIT 100 autoloading tape drive . . . . . . . . . . . . . . . . . . . 4 - 25
Loading the Sony AIT tape magazine . . . . . . . . . . . . . 4 - 27
Unloading the Sony AIT tape magazine . . . . . . . . . . . 4 - 29
Cleaning the Sony AIT tape drive heads . . . . . . . . . . . 4 - 30
Tape media compatibility information . . . . . . . . . . . . . . . . . . . 4 - 31
5. Backup and restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 1
Digipath backup strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 2
Backup devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 3
TR5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 4
Sony AIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 4
Backup and restore software . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 6
Understanding the various backup types . . . . . . . . . . . . . . . . . 5 - 7
Selecting and implementing a backup strategy . . . . . . . . . . . . 5 - 9
Backup media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 12
Backing up the DigiPath System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 13
Backing up DigiPath cabinets . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 14
Backing up the DigiPath workstation . . . . . . . . . . . . . . . . . . . 5 - 17
Disconnecting remote users . . . . . . . . . . . . . . . . . . . . 5 - 17
Closing any open applications . . . . . . . . . . . . . . . . . . . 5 - 18
Stopping the DigiPath services and applications . . . . . 5 - 19
Performing the backup . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 20
Restarting the DigiPath applications and services . . . . 5 - 23
Restoring the DigiPath system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 24
Restoring a DigiPath workstation . . . . . . . . . . . . . . . . . . . . . . 5 - 26
Restoring DigiPath cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 29
6. System administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 1
Security recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 2
Using the Library Administration Tool . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Logging into the Library Administration Tool . . . . . . . . . . . . . . 6 - 4
Managing multiple servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5
User and group administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 6
Managing user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Adding a user account . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Editing the properties of a user account . . . . . . . . . . . 6 - 10
Deleting a user account . . . . . . . . . . . . . . . . . . . . . . . . 6 - 12
Managing groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 13
Adding a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 13
III
TABLE OF CONTENTS SYSTEM ADMINISTRATOR GUIDE
Editing the properties of a group . . . . . . . . . . . . . . . . . 6 - 15
Deleting a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 16
Configuring remote DigiPath servers . . . . . . . . . . . . . . . . . . . . . . . . 6 - 17
Configuring remote DigiPath servers . . . . . . . . . . . . . . . . . . . 6 - 18
Adding a remote DigiPath server . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Re-establishing a remote DigiPath server connection . . . . . . 6 - 20
Enabling or disabling a remote DigiPath server connection . . 6 - 21
Removing a remote DigiPath server . . . . . . . . . . . . . . . . . . . . 6 - 22
Connecting to a multiple DL servers . . . . . . . . . . . . . . . . . . . . 6 - 23
Configuring a DSM client to connect to a DL server . . . . . . . . 6 - 23
Configuring th e DigiPath database and cabinet creation location . . . 6 - 24
Specifying the location of the local database . . . . . . . . . . . . . 6 - 25
Specifying the cabinet location . . . . . . . . . . . . . . . . . . . . . . . . 6 - 27
Specifying the local drives . . . . . . . . . . . . . . . . . . . . . . 6 - 27
Adding network drives . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 28
Deleting network drives . . . . . . . . . . . . . . . . . . . . . . . . 6 - 28
Using document conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 29
Document conversion error log . . . . . . . . . . . . . . . . . . . . . . . 6 - 29
Scheduling document conversion . . . . . . . . . . . . . . . . . . . . . . 6 - 30
Defragmenting cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 35
Using the DocuTech Tape Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 38
Using WFTPDPro to FTP objects from DocuTech . . . . . . . . . . . . . . 6 - 41
Working with a Remote File Server . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 42
Setting up a remote file server . . . . . . . . . . . . . . . . . . . . . . . . 6 - 44
Connecting to a remote file server . . . . . . . . . . . . . . . . . . . . . 6 - 46
Creating a cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 47
Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 48
7. Managing cabinets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 - 1
Working with cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 2
Creating cabinets using the Library Administration Tool . . . . . 7 - 3
Editing cabinet properties and attributes . . . . . . . . . . . . . . . . . 7 - 7
Deleting a cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 9
Purging the contents of a cabinet . . . . . . . . . . . . . . . . . . . . . . 7 - 10
Copying and moving cabinets . . . . . . . . . . . . . . . . . . . . . . . . 7 - 11
Copying and moving cabinets within a server . . . . . . . 7 - 11
Copying and moving cabinet between servers . . . . . . 7 - 11
8. Defining attribute sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 1
Why define attributes? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 2
Considerations for defining attributes . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 3
Why should I backup before defining attributes? . . . . . . . . . . . . . . . . 8 - 6
Identifying the various attribute types . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 7
Identifying the default attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 8
Using attribute sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 11
Creating an attribute set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 12
IV
SYSTEM ADMINISTRATOR GUIDE TABLE OF CONTENTS
Editing an existing attributes set . . . . . . . . . . . . . . . . . . . . . . . 8 - 14
Deleting an attribute set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 15
Applying an attribute set to a cabinet . . . . . . . . . . . . . . . . . . . 8 - 15
Using attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 16
Adding an attribute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 17
Editing an attribute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 21
Deleting an attribute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 23
Using attribute groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 24
Creating an attribute group . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 25
Deleting an attribute group . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 26
Renaming an attribute group . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 27
Adding an attribute to a group . . . . . . . . . . . . . . . . . . . . . . . . 8 - 28
Removing an attribute from a group . . . . . . . . . . . . . . . . . . . . 8 - 29
Using objects across cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 30
Copying or moving objects across cabinets . . . . . . . . . . . . . . 8 - 33
Using a custom catalog map file . . . . . . . . . . . . . . . . . . . . . . . 8 - 35
Saving a custom catalog map file . . . . . . . . . . . . . . . . 8 - 36
Opening a custom catalog map file . . . . . . . . . . . . . . . 8 - 37
9. Production printi ng administration . . . . . . . . . . . . . . . . . . . . . . .9 - 1
Understanding DigiPath production printing . . . . . . . . . . . . . . . . . . . . 9 - 2
Production printing via TCP/IP (UNIX) . . . . . . . . . . . . . . . . . . . 9 - 3
Production printing via IPX/SPX (Novell NetWare) . . . . . . . . . 9 - 4
Setting up production printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 5
Adding a production printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 6
Modifying a production printer . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 9
Setting the default production printer . . . . . . . . . . . . . . . . . . . 9 - 10
Removing a production printer . . . . . . . . . . . . . . . . . . . . . . . . 9 - 11
Displaying Job Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 12
Specifying the DocuJob Converter directory . . . . . . . . . . . . . . . . . . . 9 - 13
Configuring Network Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 15
Retrieving print jobs from a DocuSP controller . . . . . . . . . . . . 9 - 17
Creating a network agent save queue . . . . . . . . . . . . . 9 - 18
Enabling job status from the DocuSP controller . . . . . 9 - 23
DigiPath workstation configuration . . . . . . . . . . . . . . . 9 - 24
Enabling the network agent service . . . . . . . . . . . . . . . 9 - 26
Creating a production printer . . . . . . . . . . . . . . . . . . . . 9 - 26
Enabling the network agent notification message . . . . 9 - 27
IQI Enhance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 28
Setting up the Document Centre . . . . . . . . . . . . . . . . . . . . . . 9 - 30
Configuring the WFTPD Pro software . . . . . . . . . . . . . 9 - 30
Configuring the FTP server . . . . . . . . . . . . . . . . 9 - 31
Creating the Document C ent re user
for the FTP server . . . . . . . . . . . . . . . . . . . . . . . 9 - 33
Creating a Document Centre template . . . . . . . . . . . . 9 - 35
Configuring the Document Centre directory . . . . . . . . 9 - 36
V
TABLE OF CONTENTS SYSTEM ADMINISTRATOR GUIDE
Enabling the network agent service . . . . . . . . . 9 - 39
Adding the Document Centr e pr i nte r to the Di g i Path
workstations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 39
PDF Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 40
Setting up the Remote Print Service (RPS) . . . . . . . . . . . . . . . . . . . 9 - 43
Setting up a virtual printer for the CreoScitex . . . . . . . . . . . . . . . . . . 9 - 45
Print job manager options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 47
Extended Connectivity Print Job Management (EC-PJM) . . . 9 - 47
Resolving production printing problems . . . . . . . . . . . . . . . . . . . . . . 9 - 48
Resolving TCP/IP problems . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 48
Resolving Novell NetWare problems . . . . . . . . . . . . . . . . . . . 9 - 49
Viewing the Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 50
Cleaning up print file problems . . . . . . . . . . . . . . . . . . . . . . . . 9 - 51
A. Data Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A - 1
B. Quick Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C - 1
C. Configuring the Adaptec SCSI adapters . . . . . . . . . . . . . . . . . . .D - 1
VI

Notices and Certifications

Approvals and certification

For the UK, this product is serviced under a BS5750 Quality system accepted by the British Standards Institution.
60HZ, 115V
The equipment is listed by the Underwriters Laboratories, UL1950, certified by C anadian Sta ndards Associat ion, CSA2 2.2, No. 1950.
50HZ, 220V-240V
The equipment is certified by the British Standards Institution, IEC950 (EN60950). The equipment is manufactured under a BS5750 Quality system accepted by the British Standards Institution. The equipment is also certified in compliance with applicable standards by various national bodies.
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NOTICES AND CERTIFICATIONS XEROX DIGIPATH PRODUCTION SOFTWARE

Radio frequency emissions

USA
This equipment gener ates, uses and ca n radiate rad io frequency energy. It may cause radio interference to ra dio co mmuni cat ions if not installed according to the installation instructions.
The equipment complies with the limits for a Class A computing device as documented in Subpart J, Part 15 of the FC C rules which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a resident ial area is li kely to cause interference. In such cases, the user is responsible for the expense of correcting the interference.
Canada
The equipment does not excee d the class A limi ts for rad io noise emissions from a digital apparatus as documented in the radio interference regulations of the Canadian Department of Communications.
Cet appareil numérique est conforme aux limites d'émission de bruits radioélec triques pour les appareils de classe A stipulées dans le Réglement sur le brouillage radioélectriques du ministére des Communications du Canada.
Europe 50HZ, 220V-240V equipment
The equipment was tested and is certified in conformance with the European commission directive 82/499/ECC and VDE 0871/0875, class B wh ich relat es to radi o frequen cy interfe rence.
This equipment is certified, manufactured and tested in compliance with strict safety and radio frequency interference regulations.
VIII SYSTEM ADMINISTRATOR GUIDE

Operational safety

Safety

Your Xerox equipment and supplies were design ed and tested to meet strict safety requirements. These include safety agency examination, approval and compliance with established environmental standards.
Attention to the following notes ensures the continued safe operation of your equipm en t.
If you need any additional safety information concerning the equipment or materials, contact your local representative.
Always connect the equipment to a properly grounded power source receptacle. If in do ub t, ha ve the re cep t acle checke d by a qualified electrician.
D
WARNING
Improper connection of the equipment grounding conductor can result in electrical shock.
Always follow all warnings and instructions marked on, or
supplied with, the equipment. Always locate the equipment on a solid su pport surface (not on
a thick pile carpet) with adequate strength for the weight of the machine.
Always exercise care in moving or relocating the equipment.
SYSTEM ADMINISTRATOR GUIDE IX
SAFETY XEROX DIGIPATH PRODUCTION SOFTWARE
Always place the equipment in an area which provides adequate room area for ventilation and servicing.
Always use the materials and supplies specifically designed for your Xerox equipm ent . U se of unsuitable materials m ay re sul t in poor performance and possibly, a hazardous situation.
Never use a ground adaptor plug to connect the equipment to a power source receptacle that lacks a ground connection terminal.
Never attempt any maintenance function that is not specifically described in this documentation.
Never obstruct ventilation openings. These are provide d to prevent overheating.
Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within these covers.
Never install the equipment near a radiator or any other heat source.
Never override or “cheat” electrical or mechanical interlock devices.
Never push objects of any kind into the ventilation openings. Never operate the equipment if you notice unusual noises or
odors. Disconnect the power cord from the power source receptacle and call your customer service engineer to correct the problem.
X SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE SAFETY

General safety 0

WARNING
D
Never look directly at the scanner light. It may cause discomfort to your eyes. Always keep the document handler down on the document glass when you use the scanner.
Always follow all warnings and instructions marked on or
supplied with the product. Never locate the scanner where people ma y walk on th e system
power cable. Do not place objects on the system power cable.
Never use this pro duct near water, wet locations, or outdoors. Never put containers of coffee or other liquids on the product. Never push objects of any kind into the slots of the scanner as
they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
SYSTEM ADMINISTRATOR GUIDE XI
SAFETY XEROX DIGIPATH PRODUCTION SOFTWARE
Always switch off the system power, unplug this product from the wall outlet, and call a Xerox Service Representative under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to water.
If the product is producing any unusual noises or odors.
If the prod uct has been dropped or the cabinet is dama ged.
WARNING
D
This product is equipped with a 3-wire grounding type plug. A 3-wire plug is a plug having a third (grounding) pin. This type of plug will fit into a grounding-type power outlet. This is a safety feature.
WARNING
D
To avoid risk of an el ec tri cal shock, contact your electrician to replace the recept acle, if you are unable to insert the plug into the outlet.
Never use a ground adapter plug to connect the product to a
power source receptacle that lacks a ground connection terminal.
Never place the product in a built-i n installation unless proper ventilation is provided.
Never push objects of any kind into the slots of the product, as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
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Maintenance safety

Always follow the cleaning instructions in the Xerox DocuImage
620S Preventive Maintenance Guide for proper care and maintenance of the product.
Never attempt any maintenance function that is not specified in the Xerox DocuImage 620S Pr eve ntive Ma i nte na nce Gui d e .
Always unplug this product from the wall outlet before cleaning. Never use supplies or cleaning materials for othe r tha n their
intended purposes. Always keep all materials out of the reach of c hildren.
SYSTEM ADMINISTRATOR GUIDE XIII
SAFETY XEROX DIGIPATH PRODUCTION SOFTWARE
XIV SYSTEM ADMINISTRATOR GUIDE

About this guide

The Xerox DigiPath Production Software System Administrator Guide provides information on configuring, customizing, and
maintaining your entire DigiPath system. This book also includes:
instructions for implementing file system maintenance, database maintenance, and b ackup strategies
instructions for creating, modifying, and restricting DigiPath user accounts
instructions for set ti ng u p an d co nfi g ur in g p ro du cti on pr in ter s and all optional DigiPath hardware
detailed instructions for using all the functions in the Library Administration Tool and the Printer Setup applications
This chapter expl ains the in formation foun d in this gu ide, how the information is organized, and helps you to get the most out of this guide by:
identifying the audience and the basic skills required to use this guide effectively
explaining the standard conventions and cues that highlight important information
listing related documentation you may find helpful
listing available online Help systems
providing information on ordering additional materials and supplies
providing information on obtaining additional information
SYSTEM ADMINISTRATOR GUIDE XV
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE

Audience

The Xerox DigiPath Production Software System Administrator Guide is a comprehensive reference manual intended for site
administrators and advanced DigiPath operators. Many of the procedures described in this guide require you to log on to a computer or net w ork as an administrator with administrative privileges. Also, many of the maintenance tasks described in this guide require a solid understand i ng of hardware components, networks, and operating systems associated with DigiPath.
This guide assumes you are familiar wit h the Wi nd ow s 2 00 0 Server and Professional operating systems, standard communication protocols, basic networking terms, and production printer connections. You should also have a working knowledge of the following:
IBM-compatible personal c omputers
Local area networks (LANs)
Token ring networks
Novell operating system
DocuTech Network Support Services
Xerox Publishing Printers
Magneto-optical drives (MODs)
Redundant Arrays of Independent Disks (RAIDs)
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XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE

How to recognize important information

The following sections provide the conventions and flag icons that are used in the Xerox DigiPath Production Software System Administrator Guide.
Conventions
The Xerox DigiPath Production Software System Administrator Guide uses the conventions listed in Table 1 to help you
recognize information.
Table 1. Conventions
Convention Description
<CAPS in angle brackets>
<Angle brackets> Variable information is enclosed in angle brackets
[Square brackets] Names of options you select, including toolbar
Bold
Italics Titles of documents and manuals that provide
Within procedures, the names of keys to press are displayed in capital letters and enclosed in angle brackets (for example, press <ESCAPE>). Keyboard combinations are represented by the plus sign (+) between names of keys (for example, press <CONTROL+C> to copy).
(for example, select <filename>).
buttons and buttons in dialog boxes, are enclosed in square brackets (for examp le, select [Close]). Menu commands are also displayed in square brackets, with the menu name appearing first, then a colon, followed by the option name (for example, select [File: Close]).
Text you should enter exactly as it appears is displayed in bold (for example, enter test1.rdo).
additional information on the current topic are displayed in italics (for example, the DigiPath System Administrator Guide).
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Flag icons
The Xerox DigiPath Production Software System Administrator Guide uses the following flag icons to help you recognize
important information:
NOTE: The NOTE symbol and text in italics indicate that there is
E
important or supplemental information for a task or procedure.
CAUTION
B
The CAUTION symbol and text in italics indicate that you may lose data or damage equipment if care is not taken when performing the task or procedure following the caution.
WARNING
D
The WARNING symbol and bold text indicate that you may cause personal injury or death if care is not taken when performing the task or procedure following the warning.
A
1. The step-by-step icon id entifi es the beg innin g of a procedu re.
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Related information

This section lists additional materials you may need, or will find helpful, when using your DigiPath system.
To order the Xerox documentation listed below, or for additional information on Xerox solutions, contact your Xerox representative.
DigiPath documentation
For more information on DigiPath, refer to the following publications:
User Guide section of the online Help system
Xerox DigiPath Production So ftware Custome r Software
Release Document
Xerox DigiPath Production Software Physica l Installation Planning Gu ide
Xerox DigiPath Production Software Customer Training Program
For more information on the training program, contact your Customer Training Specialist (CTS).
SYSTEM ADMINISTRATOR GUIDE XIX
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
Scanner documentation 0
DigiPath scanner 0
For more information on the DigiPath Scanner, refer to the DigiPath scanner online Help system.
DocuImage 620S scanner 0
For more information on the DocuImage 620S, refer to the following publications:
Xerox DocuImage 620S Preventive Maintenance Guide
Xerox DocuImage 620S Installation Guide
Xerox DocuIma ge 620S User Guide
Xerox DocuImage 620S Problem Solving Guide
Xerox Production Printing Services
For more information on the Xerox Production Printing Services and Network Server products, refer to the following publications:
Site Configuration Guide
Using Xerox Production Printing Services
Problem Solving Guide
Xerox Document Services Platform Series
Xerox DocuPrint Publishing Series
Xerox DocuTech Network Support Services
Xerox DocuTech Publishing Series
XX SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE
Xerox solutions 0
For more information on Xerox software solutions that can be integrated into a DigiPath system, refer to the following materials:
Xerox DocuJob Converter customer documentatio n, including the Software Release Document
Xerox Extended Connectivity - Print Job Ma nager (EC-PJM) customer documentation, including the Software Release Document
DocuSP customer documentation, including the Software Release Document
Third party software
For additional information about third party software and hardware, refer to the following materials:
Compaq Professional Worksta tion PW800 0 Re ference Gui de
Adobe Acrobat documentation (included on the DigiPath CD-ROM)
Hummingbird NFS documentation (included on the DigiPath CD-ROM)
TapeWare documentation (included on the DigiPath CD-ROM)
Sony MO Disk Unit User Guide
Adaptec AHA-2940Ultra / 2940Ultra Wide PCI-to-UltraSCSI
Host Adapter with SCSISelect User’s Guide
Compaq P1210 Color Monitor User’s Guide
AIT Autoloader Unit User Guide
SYSTEM ADMINISTRATOR GUIDE XXI
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
Windows 2000 related information
Microsoft provides users and administrators with several different resources to support the Windows 2000 environment. Some of these resources inclu de web sites a nd online Hel p. The following sections describe these sources and tell you how to find and use t hem.
Windows 2000 Online Help
Windows 2000 Server and Professional includes extensive online Help for all aspects of the operating systems. Most likely, the online Help will be your primary source for information. Administrative procedures , from adding u sers and managing groups to installing Windows printers, can be found in the online Help files. Furthermore, most Windows applications also contain their own online Help system, containing information that is specific to the application.
To access online Help, select [Start: Help] from the Windows task bar. If you are looking for help wi thin a specific applic ation, use the options availab le f ro m the Hel p me nu wit hin tha t application.
Windows 2000 Web site
Microsoft has a Windows 2000 World Wide Web site that contains the latest Windows 2 000 news and information about upgrades. The URL for this site is:
http://www.microsoft.com/Windows2000/
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XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE

Getting Help online

This section des cribes the type of Help available online for the DigiPath software.
Using a Help menu
All DigiPath applications, with the exception of the Scan and Print application, provide a Help menu.
Select the Contents tab to browse for the desired topic in the Help system.
Select the Index tab to scroll an alphabetical index of Help topics.
Select the Search tab to search for all t opics fo r information on a specific feature or function.
Using Help in a dialog box
Most dialog boxes in the DigiPath system provide the standard Windows Help button [?] in dialog and message boxes. This button is displayed in the title bar of the dialog, next to the close button, [X].
This button provides context-sensitive Help, so you can select it, then click in the dialog on the field or option for which you need Help. A Help window opens, displaying information for the selected field or option.
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ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE

Ordering additional materials and supplies

DigiPath provides yo u with all the resour ces you ne ed to op erate and maintain the system; however, you may order additional materials or supplies.
To reorder the scanner registration documents or the training disks, or to order screen finder tools, refer to the Xerox Supplies Resource Catalog (610P18158) or contact your Xerox representative.
To order cleaning supplies for the DocuImage 620S scanner, refer to the DocuImage 620S Preventative Maintenance Guide.
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XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE

Obtaining additional support 0

This section describes where yo u can obt ain ad di tio nal D igiPa th support.
X-PRESS FAX 0
Customers can obtain additional DigiPath support documents, including solutions to common work process problems and hints and tips for enabling optimal use of the equipment, from Xerox C&TS Electronic Services.
Call X-PRESS at 1-800-979-9709 and request document number 12300 to receive a complete index of the documented DigiPath solutions, along with co mplete instr uctions for using the X-PRESS fax system.
DigiPath FAQ Xerox web site
A DigiPath FAQ (Frequently Asked Questions) Xerox web site is
A
available for customers. T o access the DigiPath FAQ Xerox web site:
1. Go to http://www.xerox.com from your web browser.
2. Search on the word “digipath”.
3. Find the appropriate DigiPath link.
DigiPath Professional Production Software
DigiPath Scanner
DigiPath Xpress Production Software
4. Select Support under the appropriate DigiPath link.
5. Under the FAQ heading, select the desired topic link to displays the FAQ for that topic.
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Xerox Welcome Center 0
If your machine is down or you cannot solve a problem and you are located within North America, call 1-800-821-2797 for the Xerox Welcome Center.
XXVI SYSTEM ADMINISTRATOR GUIDE

1. About DigiPath

This chapter provides a brief introduction to the DigiPath Production Software system.
Topics covered in this chapter include:
a product overview
DigiPath networking
instructions for powerin g up the DigiPath worksta tion platform and hardware optio ns
descriptions of hardware and software components, both required and optional
recommendations for protecting your DigiPath system from virus contamination
SYSTEM ADMINISTRATOR GUIDE 1-1
ABOUT DIGIPATH XEROX DIGIPATH PRODUCTION SOFTWARE

Product overview 1

The Xerox DigiPath Production So ftware has the following applications:
Xerox DigiPath Professional Production Software is a network-based image capture and retrieval system. It allows you to create electronic images by scanning hardcopy documents. You can then assemble the electronic images into digital documents; edit and enhance those digital documents; store, catalog and retrieve the digital documents; and submit the digital documents to print to produce high quality output.
Xerox DigiPath Xpress Production Software provides the most direct path between job submission and job completion. Using a simple, copier-like interface, Dig iPath Xpress enables you to scan, store, and print jobs quickly.
NOTE: None of the applications included in the DigiPath
E
Xpress package provide the ab ility to view RDO files. The DigiPath Xpress package is used primarily for scanning documents, managing files, and printing files. The DigiPath Xpress package cannot be used to edit scanned files.
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XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT DIGIPATH
Understanding DigiPath networking 1
A DigiPath workstation uses networking for a variety of purposes. Some of the functions DigiPath allows you to perform by communicating over a network include the following:
production printing to a networked Xerox production printer
accessing and modifying imported objects on a remote workstation in a multiple client/server environment
mounting UNIX drives to use Xerox products such as DocuJob Converte r and DocuSP Decomposition Services
DigiPath systems support Ethernet and Token Ring networks and use two main protocols for network communication: TCP/IP and IPX/SPX. Also, the NFS protocol is used to enable the mounting of UNIX drives.
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ABOUT DIGIPATH XEROX DIGIPATH PRODUCTION SOFTWARE

Powering up the hardware and starting DigiPath 1

This section contains instructions for powering up the DigiPath workstation platform and hardware options.
It is very important you power up the hardware components in
A
E
the order presented below.
1. If there is a scanner attac hed to the DigiPath workstation, power up the scanner.
2. If there is a Windows printer attached to the DigiPath workstation, powe r up the printer.
3. If there is a Magneto-Optical Drive (MOD) attached to the DigiPath workstation, power up the MOD.
NOTE: If there is an optical disk in the MOD drive when the drive is powered up, the startup time for the MOD is shorter.
4. If there is a RAID attached to the DigiPath workstation, power up the RAID.
E
E
E
NOTE: Do not power off the RAID unless you are moving the RAID to another workstation.
5. If there is an external tape drive attached to the DigiPath workstation, power up the tape driv e.
6. Power up the monitor.
7. Power up the workstation processor (CPU).
8. Log in to the network.
NOTE: It is recommended that you wait 2 - 5 minutes after logging in to the network before loggin g into the DigiPath applications.
9. To open the DigiPath applications, select [Start: Programs: Xerox DigiPath P roduction Software: <selec t the appropriate DigiPath application>] from the Windows desktop.
NOTE: All DigiPath applications are found in the DigiPath program group.
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Logging into Document Library (DL) applications 1
To log into DigiPath Document Library applications :
A
1. Select [Start: Programs: Xerox DigiPath Produ ction Software] and select the ap propriate DigiP ath Document Li brary application. The Login dialog box opens.
2. Enter the appropriate User name, Password, and DigiPath server.
3. Select [OK].
Ending the current DigiPath session 1
To protect files from unauthorized access, and to enable access to the network server, end your DigiPath session when you have finished using the system.
To end a DigiPath session:
A
1. Exit all DigiPath applications.
E
2. To exit Windows 2000, select [Start: Shut Down] from the Windows desktop. A confirmation dialog box appears.
3. Choose the desired Shut Down option from the confirmati on dialog box.
NOTE: For more information on the Shut Down options, refer to your Windows documentation.
4. Select [Yes].
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ABOUT DIGIPATH XEROX DIGIPATH PRODUCTION SOFTWARE

Hardware components 1

Table 1-1 lists the required hardware components for a DigiPath client and server platform.
Table 1-1. DigiPath client and server workstation required hardware components
Hardware component Description
Compaq Workstation PW8000 The DigiPath Production Software client platform. This system allows
for optimum performance and provides uniformity for service and installation.
For Document Library server configuration: Compaq W8000
2.2 GHz with dual CPUs, 1.5 GB of memory, and Windows 2000 Server operating system
For Document Scan and Makeready w/Document Library
client configuration, Document Scan and Makeready w/Document Library client/server configuration, and DigiPath Xpress configurations: Compaq W8000 1.7 GHZ
with single CPU,1 GB of memory, and Windows 2000 Professional operating system
Compaq P1210 DigiPath Production Software supports the 22-inch color,
high-resolution monitor.
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Table 1-2 lists the optional hardware components available with DigiPath.
Table 1-2. Optional hardware components
Hardware component Description
DigiPath Production Scanner A Xerox color scanner that interfaces with a PC workstation. Xerox DocuImage 620S A hig h res olu tion flatb ed sc ann er requir ed for high speed black and
white image scanning. The scanner is fitted with a document handler or an optional, manual, platen cover.
Sony Magneto-optical drive (MOD)
Redundant Array of Independent Disks (RAID)
Sony AIT Autoloader tape drive This multi-tape drive is used for high capacity backup needs, such as
Exabyte Eliant 8mm/8505 tape drive
Local draft printers Refer to the Xerox DigiPath Production Software Customer Software
Production printers Refer to the Xerox DigiPath Production Software Customer Software
Token ring kit This optional NIC allows you to use the Token Ring network adapter
This is an optical storage device that allows for up to 9.1 GB of local document storage and retrieval. Two MOD devices may be connected to one DigiPath Production Software workstation.
This mass storage device (100, 150, or 300 GB capacity) allows for the largest capacity local storage. Two RAID devices may be connected to one DigiPath Production Software workstation.
backing up the RAID devices. This tape drive is used with the DocuTech Tape Tool for extended
storage DocuJob migration.
Release Document, Version 3.0 for a list of local printers that are currently supported by the DigiPath Production Software system.
Release Document, Version 3.0 for a list of production printers that are currently supported by the DigiPath Production Software system.
in place of the integrated Ethernet NIC.
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ABOUT DIGIPATH XEROX DIGIPATH PRODUCTION SOFTWARE

Software components 1

This section provides descripti ons of mo st of the software applications associated with the DigiPath configurations, including third party applications.
Table 1-3 shows which software applications are required, optional, not available, or for Administrative use only with a Document Library server configuration, a Document Scan and Makeready with Document Library client configuration, a Document Scan and Makeready with Document Library client/server configuration, or with a DigiPath Xpress configuration.
Table 1-3. DigiPat h soft ware
Document Scan and
Software application
Document Library server configuration
Document Scan and Makeready w/Document Library client configuration
Makeready w/Document Library client/server configuration
DigiPath Xpress configuration
Document Scan & Makeready
Scanner Support Scan and Print Quick Print
Printer Administration
DigiPath File Manager
DigiPath Rescue Administrative
Job Manager
Document Library Administrative
DocuTech Tape Tool Administrative
not available required required not available
not available required required required not available required required required Administrative
use only Administrative
use only Administrative
use only
use only Administrative
use only
use only
use only
required required required
required required required
required required required
not available required not available
required required required
required * required not available
not available required not available
Library Search
1-8 SYSTEM ADMINISTRATOR GUIDE
Administrative use only
required * required not available
XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT DIGIPATH
Table 1-3. DigiPat h soft ware
Document Scan and
Software application
Document Library server configuration
Document Scan and Makeready w/Document Library client configuration
Makeready w/Document Library client/server configuration
DigiPath Xpress configuration
Batch Tool Administrative
use only
Library Administration Tool Administrative
use only
Network Agent Administrative
use only
* These options are only accessible with a Document Library Server.
required * required not available
required * required not available
required * required required
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ABOUT DIGIPATH XEROX DIGIPATH PRODUCTION SOFTWARE
Table 1-4 shows which third party applications are required, optional, or not available with a Document Library server configuration, a Document Scan and Makeready wit Document Library client configuration, a Document Scan and Makeready with Document Library client/server configuration, or with a DigiPath Xpress configuration.
Table 1-4. Third party applications provided with DigiPath
Document
Scan and Document Scan and Makeready
Document Library server
Software application
Adobe Acrobat 5.0.5 required required required required Hummingbird NFS 7.0 optional optional optional optional
configuration
w/Document Library client configuration
Makeready
w/Document
Library
client/server
configuration
DigiPath Xpress configuration
Autologic StorageView 2.3 optional optional opt ional option al WFTPD Pro 3.0 optional optional optional optional Yosemite TapeWare 6.3
SP1 Adobe Photoshop 7.0 not available optional optional optional Microsoft Windows 2000
Server (with SP2) Microsoft Windows 2000
Professional (with SP2)
required required required required
required not available not available not available
not available required required required
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Virus protection recommendations 1

This section describes the recommended procedures for protecting your DigiPath system from virus contamination.
Protecting DigiPath from virus contamination 1
Xerox takes special precautions to ensure the software is shipped free from computer virus contamination. It is strongly recommended that you invest in a virus detection software application to protect your DigiPath system from viruses.
Computer viruses are best detected by virus detection and control application software that is accepted by the PC industry.
Some of the virus detection and control applications available to and widely-used by the PC industry include:
Norton Anti-Virus by Symantec
E
E
McAfee VirusScan by Network Associates, Inc.
NOTE: To ensure maximum protection from new viruses, update or upgrade your virus detection software frequently.
It is strongly recommended that you follow these guidelines to keep your DigiPath system decontaminated :
On a regular basis (at least weekly), run virus detection software on all DigiPath workstations.
In the event yo u find a virus on a DigiPath works tation, do not remove the virus. Instead, cancel the virus detection, then back up the entire hard drive.
NOTE: This is to protect your data in the event of corruption during the course of the virus removal.
You can then remove the virus using the pro cedures supp lied with your virus protection softw are.
SYSTEM ADMINISTRATOR GUIDE 1-11
ABOUT DIGIPATH XEROX DIGIPATH PRODUCTION SOFTWARE
1-12 SYSTEM ADMINISTRATOR GUIDE

2. Setting up a DigiPath system

This chapter contains a list of the procedures you must perform after installing the DigiPath system.
This chapter assumes that a Xero x representative has performed the installation of all hardware and software necessary to run the DigiPath system.
SYSTEM ADMINISTRATOR GUIDE 2-1
SETTING UP A DIGIPATH SYSTEM XEROX DIGIPATH PRODUCTION SOFTWARE
Table 2-1 lists the procedures necessary for setting up a DigiPath system after the system is installed and provides a brief overview of each procedure.
NOTE: These procedures should be performed in the order in
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which they are presented in Table 2-1. The actual instructions for the procedures are found in other documents or in other chapters of this book.
Table 2-1. Procedures for setting up a DigiPath system
Procedure Overview
1. Creating DigiPath user accounts The Users tab, in the Library Administration T ool, allows you to create, modify, and delete DigiPath user accounts for users accessing Document Library applications. User accounts must be activated to allow a user to access Document Library applications from a local workstation. For infor mation on c reating user accounts, refer to Chapter 6, System administration.
2. Creating DigiPath groups
3. Setting the database location The System tab, in the Library Administration Tool, is used to
4. Setting the cabinet creation
location for local users
The Users tab, in the Library Administration T ool, allows you to create, modify, and delete DigiPath groups. User groups define a group of users. When creating a new cabinet, you can assign read, write, and administrator rights to various users and user groups. When many users need to access a specific cabinet, it is quicker to assign user access rights to that cabinet if the users are all members of the same group. For information on creating groups, refer to Chapter 6, System administration.
specify on which local drive a cabinet database is stored. The database stores information such as:
cabinet name
description of the cabinet
attributes and attribute sets for the cabinet
location of the cabinet
documents stored within the cabinet For information on setting the database location, refer to Chapter 6, System administration.
The System tab, in the Library Administration Tool, is used to set up and modify drives on which local users can create cabinets. By default, users have the ability to create cabinets on all local drives. For information on setting the cabinet creation location for local users, refer to Chapter 6, System administration.
2-2 SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE SETTING UP A DIGIPATH SYSTEM
Table 2-1. Procedures for setting up a DigiPath system
Procedure Overview
5. Creating cabinets The Cabinet and Attributes tab, in the Library Administration Tool, allows you to manage cabinets, including:
adding a cabinet
defining the properties and attributes of a cabinet
deleting a cabinet
purging the contents of a cabinet When you create a cabinet, the access rights you define are critical. If you do not assign Read or Write permissions to users for the cabinet, those users will not be able to view the cabinet when they use Document Li brary. For information on creating cabinets, refer to Chapter 7, Managing cabinets.
6. Creating new attributes, attribute
groups, and attribute sets
7. Scheduling the conversion of
documents
Use the Cabinet and Attributes tab, in the Library Administration Tool, to:
create new custom attributes
modify existing attributes
delete attributes
create user defined attribute groups
create new attribute sets Attribute sets are applied to cabinets when they are created. Attribute sets allow you to apply the same attributes and attribute groups to several cabinets. By doing so, you can easily create the same properties for several cabinets. For information on creating new attributes, attribute groups, and attribute sets, refer to Chapter 8, Defining attribute sets.
NOTE: Do not use the attribute set file dgpminimal.set located in the e:\digipath directory when assigning an attribute set file to a cabinet or creating a new set file.
The Conversion tab, in the Library Administration Tool, allows you to schedule document conversions in all Document Library applications on a “per server” basis. Once converted, documents are viewable in the Document Library preview pane. For information on using and scheduling document conversions, refer to Chap ter 6, Syst em admi ni st ra tio n.
8. Setting up remote access The Servers tab, in the Library Administration Tool, allows you to configure connections between remote servers, including Document Library servers in a multiple server environment. For information on configuring remote servers, refer to Chapter 6, System administration.
SYSTEM ADMINISTRATOR GUIDE 2-3
SETTING UP A DIGIPATH SYSTEM XEROX DIGIPATH PRODUCTION SOFTWARE
2-4 SYSTEM ADMINISTRATOR GUIDE

3. Windows 2000 and network configurations

This chapter describes some of the Wi ndows 2000 fun ctions and network configurations used with DigiPath.
Topics covered in this chapter include:
a brief description of some of the basic Windows 2000
procedures you may need to perform
instructions for preparing to shutdown the workstation
instructions for updating the Emergency Repair Disk
a description of the Hummingbird products included on the
DigiPath Production Software CD-ROM and instructions for configuring Hummingbird for use with DigiPath
instructions for configuring the DocuSP decomposition
service
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instructions on using the Event Viewer
NOTE: You are strongly advised to obtain a de dicated W indows 2000 Administration Guide.
SYSTEM ADMINISTRATOR GUIDE 3-1
WINDOWS 2000 AND NETWORK CONFIGURATIONS XEROX DIGIPATH PRODUCTION SOFTWARE

Understanding and using Windows 2000 3

This guide assumes you have a working knowledge of the Windows 2000 Professional and Server operating systems and does not contain basic Wi ndows 2000 pr ocedures, unless they are part of a DigiPath-specific procedure.
Performing basic Windows 2000 administrative functions 3
NOTE: This section does not provide the instructions for
E
performing the basic Windows 2000 administrative functions. Refer to your Windo ws 2000 documentation for more information.
In addition to the DigiPath-specific administrative functions you will perform, you may also need to know how to perf orm the common Windows 2000 administrative functions listed below.
Creating shortcuts 3
Y ou can create a shortcut to an application or file; allowing you to open the applic ation or file direc tly from the Windows desktop.
Adding Windows printers 3
To add a local Windows printer, refer to the printer kit instructions packaged with your printer.
3-2 SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE WINDOWS 2000 AND NETWORK CONFIGURATIONS
Adding and configuring users and groups 3
All DigiPath users and groups should be created using the DigiPath Library Administration Tool (LAT) application.
When creating users in LA T, you have the option to also create a local (Windows 2000) account for the user. If you delete the DigiPath user in LAT, you must also delete the local user using Windows 2000 User Manager.
For more information on creating DigiPath users, refer to Chapter 8, System Administration.
NOTE: The Windows 2000 User Manager is used to create
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Windows 2000 user accounts and groups. The User Manager can be accessed by selecting [Start: Settings: Control Panel: Administrative Tools: Computer Mana gement] from th e Wind ows desktop, expanding the System Tools, and expanding Local Users and Groups.
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Setting up shared folders, files, and printers 3
Windows 2000 allows you to set up shared folders, files, and printers that can be accessed from other Windows 2000 workstations.
NOTE: The DigiPath File Manager applic atio n can a lso be use d to set up shared folders and files.
Adding or removing network services 3
From the Network and Dial-up Connections, you can add, remove, or change the properties for network services on the workstation. The Network and Dial-up Connections can be accessed by selecting [Start: Settings: Network and Dial-up Connections] from the Windows desktop.
SYSTEM ADMINISTRATOR GUIDE 3-3
WINDOWS 2000 AND NETWORK CONFIGURATIONS XEROX DIGIPATH PRODUCTION SOFTWARE

Preparing to shut down the Makeready workstation 3

For the most part, shutting down the Makeready workstation is the same as shutting down any other Windows 2000 workstation. However, because of the Document Library cabinet system and the ability to access the Document Library cabinets from a remote workstation, there are some precautions you must take before shutting down a Makeready workstation.
The most important thing to do before shutting down a Makeready workstation is make sure no one else is connected to the workstation and, possibly, using local cabinets. If you shut down the workstation while someone is remotely accessing local cabinets, the remote user could lose data and experience problems with their workstation.
CAUTION
B
If you shut down the Makeready workstation and rec eive a message such as “still connected to a user; do you want to disconnect?,” select [No]. To properly shut down the local workstation and avoi d problems with the remote workstati on, you must have the connected user exit the application that is using the cabinet system and then you must disconnect the remote workstation from the local workstation.
The following sections describe how to check for connected users, notify them that the workstation is going to be shut down, and then disconnect them from the remote workstation.
3-4 SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE WINDOWS 2000 AND NETWORK CONFIGURATIONS
Checking for connected users 3
To check for connected users:
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1. Select [Start: Settings: Control Panel] from the Windows desktop. The Control Panel opens.
2. Double-click on the [Administrative Tools] icon.
3. Double-click on the [Computer Management] icon.
4. Expand the [System Tools] console tree. a. Expand the [Shared Folders] folder. b. Highlight [Sessions].
Figure 3-1. User Sessions
If any users are connected to the workstation, the na me of their host machine, the resources they are using on the workstation, and other details are listed in the righ t window frame.
5. If no other machine is connected to the workstation, it i s safe to shut down the system. To shut down the workst ation, re fer to the procedure “Ending the current DigiPath session” on page 1-5.
Otherwise, continue wit h “No ti fyi ng users connected to the workstation” on page 3-6.
SYSTEM ADMINISTRATOR GUIDE 3-5
WINDOWS 2000 AND NETWORK CONFIGURATIONS XEROX DIGIPATH PRODUCTION SOFTWARE
Notifying users connected to the workstation 3
To notify connected users to close any files or applications they
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are currently using and disconnect from the works tation:
1. Select [Start: Programs: Accessories: Command Prompt] from the Windows desktop. The Command Prom pt windows opens.
2. At the prompt, type the following command:
net send <destination> <message>
The <destination> is either the name of the connected computer or an asterisk (*), which sends the message to every computer within the current workgroup. The <message> should tell the user or users to close any applications or files they may have open on the workstation.
3. Press <Enter> to send the message to the specified destination.
4. Close the Command Prompt window.
5. Continue with the pr ocedure “Di sconnecting us ers connected to the remote workstation” on page 3-7.
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XEROX DIGIPATH PRODUCTION SOFTWARE WINDOWS 2000 AND NETWORK CONFIGURATIONS
Disconnecting users connected to the remote workstation 3
After connected users have notified you that they have
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disconnected, or after giving the users a reasonable amount of time (10 minutes or so) to save any files and disconnect from the database, disconnect the remote workstation by completing the following:
1. From the Comput er Managemen t console, h ighlight Sessio ns and select [Action: Disconnect All Sessions].
2. Select [Yes] in the confirmation message box that displays. All connected users are disconnected from the local
workstation. It is now safe to shut down the Makeready workstation.
3. To shut down the workstation, refer to th e pr o cedure “Ending the current DigiPath session” on page 1-5.
SYSTEM ADMINISTRATOR GUIDE 3-7
WINDOWS 2000 AND NETWORK CONFIGURATIONS XEROX DIGIPATH PRODUCTION SOFTWARE

Updating the Emergency Repair Disk 3

When DigiPath Production Soft ware is installed, the Emergency Repair Disk is updated to reflect the most recent configuration. You may need to occasionally update the Emergency Repair Disk if you make changes to the DigiPath workstation configuration, such as the following:
Add, delete, or change user accounts and u ser informa tion or configuration
Install new software or hardware
Change or remove network drive mappings
To update the Emergency Repair Disk for a DigiPath
A
workstation:
1. Locate the Emergency Repair Disk for the workstation and have it ready for use.
2. Select [Start: Programs: Accessories: System Tools: Backup] from the Wind ows desktop. The Backup utility opens.
3. Select the [Emergency Repair Disk] button on the Welcome tab. The Emergency Repair Diskette dialog box opens.
4. Insert the Emergency Repair Disk into the floppy drive and select [OK].
The Emergency Repair Disk is refo rmatted and then upd ated with the new repair information. This process may take several minutes.
5. Select [OK] at the message informing you that the Emergency Repair Disk was saved successfully.
6. Remove the Emergency Repair Disk from the floppy drive and place it in a secure storage area.
7. Select [File: Exit] to close the Backup utility.
3-8 SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE WINDOWS 2000 AND NETWORK CONFIGURATIONS

Using Hummingbird NFS products with DigiPath 3

Along with the software, the documentation for both Hummingbird NFS Maestro server and client is provided on the DigiPath Production Software CD-ROM. Table 3-1 lists the available PDF document files and their location on the DigiPath Production Software CD-ROM.
NOTE: If using Hummingbird NFS with DigiPath 3.0, both the
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Table 3-1. Hummingbird NFS documentation on CD-ROM
Document Title CD-ROM Location and File Name
NFS Maestro - Client User’s Guide <CD-ROM drive>:\nfs\maestro\nfsma32.pdf Host Explorer User’s Guide <CD-ROM drive>:\nfs\maestro\heuser32.pdf
Hummingbird NFS Maestro server and client third par ty software applications are required for all DigiPath 3.0 configurations.
NFS Maestro Server for Windows <CD-ROM drive>:\nfs\server\nfssrv.pdf Hummingbird Basic Language Guide <CD-ROM drive>:\nfs\maestro\hbasic.pdf Hummingbird Applications Guide <CD-ROM drive>:\nfs\maestro\hbapps.pdf
SYSTEM ADMINISTRATOR GUIDE 3-9
WINDOWS 2000 AND NETWORK CONFIGURATIONS XEROX DIGIPATH PRODUCTION SOFTWARE
Using Hummingbird to mount UNIX hosts 3
The following procedure provides instructions for mounting a UNIX host from a DigiPath workstation. By doing this, you can use UNIX-based Xerox product s, such as DocuJob Converter and DocuSP Decompos it io n Ser v i ces.
NOTE: This section does not provide instructions for configuring
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DocuJob Converter to use the Hummingbird authentication daemon. Refer to the documentation provided with that product for more information. The procedure to configure the DocuSP Decomposition Service follows this section.
To mount a UNIX host from a DigiPath workstation:
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1. From the DigiPath workstation, log in as the administrator.
NOTE: If the installation site is running DNS, then go to step
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3.
2. Add UNIX hosts using the following procedure: a. Select [Start: Programs: Hummingbird Connectivity V7.0:
Accessories: Host Editor] from th e Windows desktop. The
Host Editor opens. b. Select the [+] button. c. Enter the IP address of the host (a DJC or DocuSP
server, for example) to which you are connecting. d. Select [Add Name]. e. Enter the name of the machine you are connecting to and
select [OK]. f. Select [OK]. g. Select [File: Exit] to exit the Host Editor application. h. Select [Yes] to save the changes to Hosts.
3. Connect to the UNIX server. a. Select [Start: Programs: Hummingbird Connectivity V7.0:
Maestro Client]. The NFS Network Access dialog box
opens. b. Select the [Register] tab. c. Enter the user name and password for the account that
you created on the host.
3-10 SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE WINDOWS 2000 AND NETWORK CONFIGURATIONS
NOTE: The Username and Password must be identical
E
to the Username and Password of the host account.
These items are case sensitive.
d. Select [Register]. e. Select [OK] to confirm. f. Select the [Connect] tab.
The next available drive is displayed in the Drive field.
You can select any available drive. g. In the Network Path text box, e nter th e networ k path. Us e
the following syntax:
\\<host name>\ /<exported_directory_name>
If you do not rememb er the compl ete path to the expo rted
directory, select [Browse]. In the Browse Network
Connection di alog, locate the makeready host and
double-click on it to expand it. Select the share point
related to the exported directory, then select [OK]. The
complete path of the exported directory displays in the
Network Path text box. h. Mark the check box for [Persistent connection] to ensure
the connection is reestablished when the system is
restarted or the user logs out of Windows 2000. i. Select [Connect]. j. In the HCLNet confirmation dialog that displays, confirm
the network mapping by selecting [OK]. k. Select [Exit].
The DigiPath workstation is now connected to the proper
directory on the UNIX server. The directory should be
visible and accessible through Windows Explorer and
DigiPath software applications as a network drive.
SYSTEM ADMINISTRATOR GUIDE 3-11
WINDOWS 2000 AND NETWORK CONFIGURATIONS XEROX DIGIPATH PRODUCTION SOFTWARE

Configuring the DocuSP Decomposition Service 3

DocuTech 61XX production printers, with a DocuSP print server, have a function cal led Decomp osition Serv ice ( decom p ser vice) . This service converts each page of a print job file to a TIFF file. Using Document Scan and Makeready, TIFF files can be imported into an RDO .
Before a DigiPath workstation can be used to submit jobs to the Decomposition Service, both the DocuSP print server and the DigiPath workstat ion must be con figured to d irect the output from the Decomposition Service back to the DigiPath workstation . Hummingbird NFS M aestro Se rver softwar e must be configur ed, as detailed in the previous section, “Usi ng Hummingbird to mount UNIX hosts,” to accomplish this task.
NOTE: For additional information on Decomposition Service, on
E
the DocuTech 6135 or on the DocuTech 6180 printers, refer to the documentation provided with those production printers.
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E
At the DigiPath workstation, perform the following steps:
1. If necessary, define a directory where the decomposed jobs will be automatically downloaded (the decomp directory). Use DigiPath File Manager to create a Decomp downl oa d directory on the DigiPath workstation local hard drive.
For example: e:\digipath\decomp
NOTE: Note the location and name of this directory. The directory name is case sensitive.
2. Select [Start: Settings: Control Panel]. The Control Panel opens.
3. Select [HummingbirdNFS Server]. The NFS Maestro Server Status dialog box opens.
4. Select [Exported File systems].
5. In the Exported File System field, type in the local Decomp download directo ry. Or, use the [Bro wse] bu tton to bro wse for the directory.
3-12 SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE WINDOWS 2000 AND NETWORK CONFIGURATIONS
6. Clear the [Restrict Access to Hosts] check box.
7. Select [Insert].
8. Select the [Name Mapping] tab.
9. In the User Name for Non-mapped Access field, type the administrator name for the DigiPath system.
10.In the Group Name for Non-mapped Access field, enter the group(s) you want to have access.
11.Select the [General] tab. Under Permissions, mark the [NTFS] check box.
12.Select [OK] to close the dialog box.
13.Select [Close] to close the Control Panel.
14.Select [Start: Programs: Hummingbird Connectivity V7.0: NFS Maestro Server: NFS Maestro Server Status] from the Windows desktop. The NFS Maestro Server Status dialog box opens.
15.Select [Exports]. The Current Exports dialog box opens.
16.Select one of the following options if the newly created local decomp directory:
does not appear in the Exports dialog box, proceed to
Step 17.
appears in the Exports dialog box, advance to Step 19.
17.Select [Reload].
18.Select [OK] to confirm reload.
19.Select [Close] to close the Current Exports dialog box.
20.Select [Close] to close the NFS Maestro Ser ver Statu s dialog box.
SYSTEM ADMINISTRATOR GUIDE 3-13
WINDOWS 2000 AND NETWORK CONFIGURATIONS XEROX DIGIPATH PRODUCTION SOFTWARE
Information for the DocuSP administrator 3
Supply the following information to the DocuSP System
A
Administrator to set up the Decompo sition Service queue:
1. Log in as a DocuSP super user.
2. Create a decomposition service queue using the following steps:
a. Specify a queue name of <dgphost>decomp, where
<dgphost> is the host name of your DigiPath work station.
b. Specify a queue destinatio n of save as an override
parameter for the jobs it receives.
c. Specify a save location of /var/spool/<dgphost>, where
<dgphost> is the host name of your DigiPath work station.
3. Open the Ter minal application and complete the following: a. Log in as root. b. While logged in as root, create and save location mkdir
/var/spool/<dgphost>
c. Set the permissions chmod 777 /var/spool/
/var/spool/<dgphost>
3-14 SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE WINDOWS 2000 AND NETWORK CONFIGURATIONS
4. NFS-mount the save location directory (in step 2c) onto the directory you exported on the DigiPath workstation. In a DocuSP command tool, type the following command:
mount <dgphost>:/<drive>/<dir> /var/spool/<dgphost>
where
<dgphost> is the host name of your DigiPath workstation,
<drive> is the drive letter of the decomp output directory
created on the DigiPath workstation, and
<dir> is the full pat h of the de comp outp ut director y on the
DigiPath workstation.
NOTE: All of the above variables are case sensitive.
E
For example, if your Digi Path workstation ho st name is DGP1 and you exported the directory <DigiPath directory>:\DigiPath\Decomp, the command should be:
mount DGP1:/<DigiPath drive>/DigiPath/Decomp /var/spool/DGP1
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5. You can make the NFS mount point permanent using the vfstab command.
NOTE: If you choose not to make a mount point permanent, rebooting the DocuSP server causes the mount point to be lost. The mount command will need to be executed a ga in.
This completes the configuration of the DocuSP server and the DigiPath workstatio n. You can now submit jobs to the DocuSP Decomposition queue and the output will be sent tot he defined directory on your DigiPath workstation.
NOTE: For additional information on submitting jobs to the DocuSP Decomposition queue and using the output of the Decomposition service, refer to the User Guide section of the online help.
SYSTEM ADMINISTRATOR GUIDE 3-15
WINDOWS 2000 AND NETWORK CONFIGURATIONS XEROX DIGIPATH PRODUCTION SOFTWARE

Using the Event Viewer 3

Use the Event Viewer to view the Windows 2000 event logs.
NOTE: For more information on reading and interpreting the
E
event log, refer to your Windows 2000 documentation.
To access the Event Viewer:
A
1. Select [Start: Settings: Control Panel] from the Windows desktop.
2. Select [Administrativ e Tools].
3. Select [Event Viewer]. The Event Viewer opens. See Figure 3-2.
Figure 3-2. Event Viewer
4. Expand [Event Viewer] in the console tree to view the different events.
3-16 SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE WINDOWS 2000 AND NETWORK CONFIGURATIONS
Table 3-2 lists and desc ribes the th ree types of events displayed in the Event Viewer.
Table 3-2. Types of events
Event Description
Application Collects messages from Windows 2000 applications Security Tracks success and failure audits System Records errors, warnings, and information events of the
system
5. To view an event log, select t he appropr iat e even t. The e vent log displays in the right frame.
NOTE: You should save t he W in dows 200 0 even t lo gs to f ile
E
once every two months and keep these log files for approximately one year. After savi ng the logs to file, you can then clear them from the Event Viewer.
It is important to save event logs as they may be needed in the future for diagnosing problems.
Table 3 -3 provides the Wind ows 2000 log files to which DigiPath writes event data.
Table 3-3. Windows 2000 log files
Log file Log file path
Application log c:\winnt\system32\config\AppEvent.Evt Security log c:\winnt\system32\config\SecEvent.Evt System log c:\winnt\system32\config\SysEvent.Evt
6. Select [Log: Exit] to close the Event Viewer.
SYSTEM ADMINISTRATOR GUIDE 3-17
WINDOWS 2000 AND NETWORK CONFIGURATIONS XEROX DIGIPATH PRODUCTION SOFTWARE
3-18 SYSTEM ADMINISTRATOR GUIDE

4. Hardware maintenance

This chapter provides procedures necessary for maintaining the DigiPath hardware.
Topics covered in this chapter include:
maintaining a scanner
maintaining a Magneto-optical drive (MOD)
maintaining a Redundant Array of Independent Disks (RAID)
maintaining internal and external tape drives
SYSTEM ADMINISTRATOR GUIDE 4-1
HARDWARE MAINTENANCE XEROX DIGIPATH PRODUCTION SOFTWARE

Using a scanner with DigiPath 4

The following secti ons provide inform ation a bout main taining th e DigiPath Production scanner and the DocuImage 620S scanner.
Maintaining the DigiPath scanner 4
DigiPath provides a Scanner Support application for performing system tests and maintenance procedures on the DigiPath Scanner. These procedures include, but are not limited to, scanner configuration, resetting scanning counters, keeping a record of all scanner faults and events, and tools for troubleshooting, setting up, and calibra ting the scann er.
To access the DigiPath Scanner Support application:
A
1. Select [Start: Programs: Xerox DigiPath Produ ction Software: Scanner Support (DigiPath Scanner)] from the Windows desktop. The Scanner Support dial og box op ens. See Figur e 4-1.
Figure 4-1. Scanner Support dialog box
For more information on using the Scanner Support application, refer to the DigiPath scanner integrated Help system.
4-2 SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE HARDWARE MAINTENANCE
Maintaining the DocuImage 620S scanner 4
The following sections identify two basic maintenance procedures y ou may be required to perform on the Xerox DocuImage 620S scanner. For further information regarding regular maintenance for the DocuImag e 620S, refer to th e Xerox DocuImage 620S User Documentation.
Moving and reinstalling the DocuImage 620S 4
NOTE: For a more detailed description of the steps in the
E
following procedure, refer to the Installation Guide found in the Xerox DocuImage 620S User Documentation.
WARNING
D
The scanner weighs 50 pounds (23 kg) and the document handler weighs 28 pounds (12.7 kg). To prevent personal injury or equipment damage, you should seek assistance when moving the scanner and when removing or installing the document handler.
A
E
To move the Xerox DocuImage 620S after it is installed:
1. Make sure the scanner is turned off, and then unplug the power cord.
2. Power off the PC.
3. If necessary, disconnect the SCSI cable from the back of the scanner.
4. Remove the document handler from the scanner.
5. Secure the movable parts in the scanner by reinstalling the packing screws removed during the scanner installation.
NOTE: To perform this step, go into scanner support and select the [Position scan bar for shipping] option under the Tools drop-down menu.
SYSTEM ADMINISTRATOR GUIDE 4-3
HARDWARE MAINTENANCE XEROX DIGIPATH PRODUCTION SOFTWARE
6. Before moving the scanner to its new location, follow the same procedures for the initial installation to make sure the surface on which the scanner will be place d is le vel.
7. Move the scanner to its new location.
8. Remove the packing screws from the scanner.
9. Reinstall the document handler on top of the scanner.
10.Plug the scanne r power cord into an ac ceptable power source and reconnect the SCSI cable to the scanner.
NOTE: Make sure the PC and scanner are off before
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connecting the SCSI cable.
11.Perform the scanner registration procedure found in the following section.
Registering the scanner 4
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Register the scanner every time you remove or replace the document handler, or if images appear shifted off the page after scanning.
When you register the scanner, the parameters for scanning are captured. The scanner identifies the position of the registration documents, compares that position to the do cument, an d makes the necessary adjustment.
To register the scanner, you need ten registration documents, part number 82E83 71. These docum ents have an X in th e upper right and lower right corners of the page, and they come in an envelope with your DigiPath software setup.
If an error occurs during registration, acknowledge the error and begin the process again. If you continue to have trouble, call your Xerox representative for assistance.
NOTE: If you have a document handler attached to your scanner, register both the document glass and the document handler.
The registration process lasts approximately 10 seconds for the document glass and approxi mately 30 seconds for the document handler.
4-4 SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE HARDWARE MAINTENANCE
To register and set up the scan ning paramete rs for the document
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glass and document handler:
1. Select [Start: Programs: Xerox DigiPath Produ ction Software: Scanner Support (DocuImage 620S)] from the Windows desktop. The Scanner Support dial og box op ens. See Figur e 4-2.
Figure 4-2. Scanner Support dialog box
NOTE: The information in the System Configuration area of
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SYSTEM ADMINISTRATOR GUIDE 4-5
the above Figure may be different than the information that displays on your screen.
2. Select [Tools: Options: Document Handler] from the menu bar. Validate that there is a c heck mark besid e Document Handler.
HARDWARE MAINTENANCE XEROX DIGIPATH PRODUCTION SOFTWARE
3. Select [Tools: Scanner Registration] from the Scanner Support menu bar. The Customer Scanner Registration dialog box opens. See Figure 4-3.
Figure 4-3. Customer Scanner Registration dialog box
4. To register the Document Glass: a. Mark the [Document Glass] radio button in the
Registration Mode area.
b. Place one of the scanner registration documents face
down on the document glass. The long edge of the document with XS must be parallel
to the left edge of the glass. Slide th e top of the d ocument securely into the left corner notch at the rear registration guide. Make sure the document does not move when closing the document handler or manual platen cover.
c. Select [Start] from the Customer Registration dialog box.
The registratio n process begins. When the tes t is complete, a message appears in the message bar at the bottom of the Cus tomer Scanner Registration dialog box.
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5. To register the Document Handler:
NOTE: If you have a manual platen cover instead of a
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document handler, skip to step 7. a. Mark the [Do cument Handler] radio button in the
Registration Mode area.
b. Remove the single registrat i on docu m ent from the
document glass and place 10 of the scanner registration documents all together face up on the document handler.
Follow the directions on the screen for proper placement and orientation of the documents. Make sure the ready light on the document handler is illuminated.
c. Select [Start] from the Customer Registration dialog box.
The registratio n process begins. When the tes t is complete, a message appears in the message bar at the bottom of the Cus tomer Scanner Registration dialog box.
6. Remove the scanner registration documents from the document handler.
7. Select [Close] to close the Customer Scanner Registration dialog box.
8. Select [System Information: Exit] to close the Scanner Support window.
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Using a magneto-optical drive (MOD) 4

As an option, DigiPath Production Software supports the use of up to two magneto-optical drives (MODs) for mass storage of objects. A MOD offe rs you the abilit y to transf er Digi Pa th documents and images to a relatively inexpensive medium, an optical disk, for online and offline storage. After the stored information is taken o ffline, you can easily restore t he optical disk to online status and access the information.
CAUTION
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When using a MOD with DigiPath Production Software, users must be sure the optical disk is mounted and online before moving data to it. Similarly, users must also offline the optical disk before removing it from the drive. Failing to perform either of these steps may result in either a loss of data or incorrect data in the Document Library cabinet system.
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DigiPath Production Software 3.0 supports the following MOD devices:
Sony 9.1 GB MOD (can be purchase d with Di g i Path Production Software)
Sony 5.2 GB MOD
Sony 2.6 GB MOD
NOTE: Previous versions of DigiP ath Production Software supported the 650MB Sony MOD and 1.3 GB MODs. These devices are no longer supported by DigiPath Production Software.
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Table 4-1 lists the currently supported MOD devices and identifies their optical disk capacity and compatibility.
Table 4-1. Supported MOD devices and their compatibility
DigiPath Production
MOD Device
Optical Disk Capacity
Software Image Capacity*
Compatible Optical Disks and Read/Write Capability
Sony 9.1 GB 9.1 GB
(4.55 GB per side)
Sony 5.2 GB 5.2 GB
(2.6 GB per side)
Sony 2.6 GB 2.6 GB
(1.3 GB per side)
* The storage capacity of an optical disk depends upon the average size of the images being stored. Assuming that a 600 dpi letter-size image is compressed at an average ratio of 25:1, each image page would require approximately 168 KB of space. The number of images listed in this column is based on an average of 168 KB per image.
4 GB 650 MB (read only)
1.3 GB (read only)
2.3 GB (read/write)
2.6 GB (read/write)
5.2 GB (read/write)
9.1 GB (read/write)
30952 650 MB (read only)
1.3 GB (read only)
2.3 GB (read/write)
2.6 GB (read/write)
5.2 GB (read/write)
15476 650 MB (read only)
1.3 GB (read/write)
2.3 GB (read/write)
2.6 GB (read/write)
CAUTION
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Due to a low-level formatting incompatibility between the XDOD
3.X Corel SCSI drivers and the Windows 2000 drivers, any
optical disk data created with XDOD 3.X running on Windows 3.1 is not accessible from DigiPath Production Software 3.0 running under Windows 2000.
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Sony 9.1 GB magneto-optical disk 4
The MOD for DigiPath 3.0 is the Sony 9.1 GB drive. In the past DigiPath/XDOD supported five different MOD drives:
Sony model SMO-S501 —- 650 MB
Sony model SMO-S521 — 1.3 GB
Sony model CMO-R54 0- 40 — 2.6 GB
Pinnacle Micro Sierra MOD — 1.3 GB
Sony model RM)-5551 — 5.2 GB
All the MODs use 5.25 inch optical media. The difference between MODs is in the storage capacity as shown above. The 650 MB and 1.3 GB optical disks can be used only as read only devices with the new MOD drive. There is a hardware limitati on that prevents writing to the 650 MB optical disks with the new drive.
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Formatting the Sony 9.1 GB MOD platter 4
The 9.1 GB MOD platter can store 4.5 5 GB per side. The platter must be manually turned over to access the opposite side.
NOTE: Use this procedure to format the 9.1, 5.2, 2.6, and 2.3
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MODs.
Before you can use a MOD platter, it must be partitioned and formatted. Use the following procedure to prepare the MOD for use:
1. Place a blank 9.1 GB platter in the MOD drive. Be sure that the side you wish to prepare is face up.
2. Select [Start: Settings: Control Panel] from the Windows desktop.
3. Double-click on the [Administrative Tools] icon.
4. Double-click on the [Computer Management] icon. The Computer Manageme nt conso l e ope ns.
5. Expand the [Storage] console tree.
6. Highlight the [Disk Management] folder.
7. Select the MOD.
8. Select [Action: All tasks: Format] from the main menu.
9. Enter the volume label for the MOD in the Volume label text box.
10.Select [FAT] as the file system from the File System drop-down list box.
11.Select [default] as the allocation unit size from the Allocation unit size drop-down list box.
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12.Select [OK].
13.Select [OK] if a warning message appears stating that formatting will erase all data on the volume. The formatting may take several minutes.
The Status field indicates that the MOD is being formatted and includes the percentage of formatting complete. When the formatting is complete, the MOD status ind icates th at the MOD is healthy.
14.Eject the MOD platter from the drive and turn it over so the second side is face u p. Re in ser t t he platter into the driv e an d repeat steps 2 through 13.
15.Close the Computer Management console.
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Using DigiPath 1.2/2.x MODs with DigiPath 3.0 4
To mount a DigiPath 1.2/2.x MOD with DigiPath 3.0:
A
1. Place the DigiPath 1.2/2.x MOD in the MOD drive.
2. Select [Start: Programs: Xerox DigiPath Produ ction Software: Document Library] from the Windows desktop.
3. Select [Cabinet: Mount] to mount the MOD. For more information on mounting MODs, refer to the User
Guide section of the online Help system.
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Optical media compatibility information 4
Table 4-2 lists the optical media capacity for DigiPath 3.0 and optical drives previously supported by DigiPath.
Table 4-2. Optical media compatibility
Optical Drive MOD Platter Capacity Can read from platter Can write to platter
Sony 650 MB 650 MB yes yes Sony 1.3 GB 650 MB yes yes Sony 1.3 GB 1.3 GB yes yes Pinnacle 1.3 GB 650 MB yes yes Pinnacle 1.3 GB 1.3 GB yes yes Sony 2.6 GB 650 MB yes no Sony 2.6 GB 1.3 GB yes yes Sony 2.6 GB 2.6 GB yes yes Sony 5.2 GB 650 MB yes no Sony 5.2 GB 1.3 GB yes yes Sony 5.2 GB 2.6 GB yes yes Sony 5.2 GB 5.2 GB yes yes Sony 9.1 GB 650 MB yes no Sony 9.1 GB 1.3 GB yes no Sony 9.1 GB 2.6 GB yes yes Sony 9.1 GB 5.2 GB yes yes Sony 9.1 GB 9.1 GB yes yes
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Using a Redundant Array of Independent Disks (RAID) 4

As an option, Digi Path Productio n Software suppor ts the use of a Redundant Array of Independent Disks (RAID) for mass storage of objects. A RAID device is an array of two or more relatively small, inexpensive SCSI hard disks organized to function as if they were a single, large disk drive. The hard disks are contained in an enclosure called the RAID cab inet and are manage d by the RAID device controller. The RAID cabinet for the 100 GB RAID is capable of holding up to seven SCSI hard disks and the RAID cabinet for the 150 GB RAI D is capa ble of hol ding up to ten SCSI hard disks. DigiPath Production Software supports a configuration using one or two RAID cabinets.
The device controller and management software, included with the RAID system, manage all internal aspects and operation of the device and make RAID operations transparent to the attached computer. From the computer and user viewpoi nts, th e RAID device appears to be a single, large disk rather than several, small disks.
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Understanding RAID levels 4
Often, part of the total available capacity for the disk array is devoted to storing the extra check data needed to detect and correct errors. D iffer ent schemes exis t for writing a ctual data an d for writing check data to the disk array. Referred to as the RAID level, these schemes use a variety of techniques, such as those described in Table 4-3.
Table 4-3. RAID level techniques
Technique Description
Mirroring Writes the same data to more than one disk in the array Parity bits Stores extra bits with the actual data to assist in detecting
and correcting errors
Striping Distributes consecutive data block sequences across the
disk array
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Table 4-4 lists and describes the available RAID levels.
Table 4-4. RAID Level
RAID level Description
Level 3 RAID Level 3 uses one entire disk (sometimes referred to
as a parity disk) for storing the check data for a group of disks. The actual data is striped across the other data disks in the array. When reading or writing data in the array, all disks are accessed simultaneously, which allows for only one data transfer at a time. This data configuration is optimal for many small data transfers.
Level 5 RAID Level 5 uses the equivalent of one entire disk for
storing check data but distributes the check data over all the disks in the array. When reading or writing data in the array, only two disks are accessed simultaneously, which allows for multiple simultaneous data transfers. This data configuration is preferable for large data transfers.
Level 3/5 The RAID Level 3/5 data configuration is adaptive,
combining the advantages of both Level 3 and Level 5 data configurations. Based upon the data transfer size, RAID Level 3/5 determines which data storage scheme to use. Level 3/5 incorporates both data striping, so that data is written across the array of disks, and parity bits, which eliminate the possible slowdown associated with a dedicated parity disk. Because of the composition of DigiPath Production Software application data, RAID Level 3/5 is optimal for both data transfer rates and efficient use of disk space.
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NOTE: In general, the check data on a R AID device r educes the probability of losing actual data. However, just as with any mass storage device, such as a hard drive, you should regularly back up the data stored on the RAID device.
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Several RAID levels exist; however, currently, no RAID device is capable of supporting all RAID levels. Table 4-5 provides the RAID levels used in the DigiPath supported RAID devices.
Table 4-5. DigiPath supported RAID devices
RAID RAID Level
100 GB RAID Uses RAID Level 5 data configuration with moving parity 150 GB RAID Uses RAID Level 5 data configuration with moving parity
Understanding the DigiPath RAID device configurations 4
Table 4-6 describes the RAID system configurations supported by the DigiPath Production Software.
Table 4-6. RAID system configur at ions
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RAID device System configuration
100 GB RAID This RAID device has the following hardware:
Seven 18.0 GB SCSI hard disks per cabinet
Two redundant RAID device controllers
150 GB RAID This RAID device has the following hardware:
Ten 18.0 GB SCSI hard disks per cabinet
Two redundant RAID device controllers
The RAID system is configured as one virtual disk or drive.
NOTE: Because part of the disk array is used to store check data, the space a vai labl e for storing actual da ta files is not eq ua l to the total size of all the drives.
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Using the 100 GB RAID 4
This section provides instructions for using the Enterprise Storage Manager software with the 100 GB RAID device, shutting down the 100 GB RAID device, and powering up the 100 GB RAID device.
Using the Enterprise Storage Manager 4
The Enterprise Storage Manager (ESM) software i s included with the 100 GB RAID system. This software is used to configure, operate, monitor, and troubleshoot the RAID system. The ESM software is what your Xerox service representative uses to create the RAID volume and to configure the RAID controller for use with DigiPath Production Software.
In general, you should not change any of the settings for your RAID system using the ESM software. However, you may need to access the ESM software to view the RAID configuration or for troubleshooting information if you ever call customer support with a problem.
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A
CAUTION
You should not change the settings or configuration of the RAID device unless instructed to d o so by a Xe rox customer support or service representative. Doing so may result in loss of data or incompatibility with the DigiPath Production Software.
To access the ESM software:
1. Select [Start: Programs: Enterprise Storage Manager] from the Windows desktop.
For more information on how to use the ESM software, refer to the online Help files or to your RAID documentation.
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Shutting down the 100 GB RAID system 4
Use the follo wing proced ure if you have to t emporarily sh ut down the RAID system.
To shut down the RAID system:
A
1. Close and exit all applications to end all activity to the RAID system.
2. Select [Start: Programs: Enterprise Storage Manager: SC5230 Storage Window] to start ESM. The SC5320 Management dialog box opens.
a. Select the [SCSI Radial] button. b. Select [OK]. c. Select the RAID drive letter. d. Select [OK].
3. Select [Storage: Controller : Co nfi g ur atio n: Save ] fro m the SC5230 Storage Window to save the current RAID configuration. Save the configuration to a file name of your choice.
4. Select [Yes] in the ESM warning message.
5. Shut down the RAID device controller. a. Select [Storage: Controller: Shutdown] from the SC5230
Storage Window menu and confirm.
b. Select [File: Exit] from the SC523 0 Storage Wind ow menu
to exit ESM.
6. Select [Start: Shut Down] from the Windows desktop to shut down the workstation.
7. Power off the workstation.
8. Power off the RAID system.
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Powering on the 100 GB RAID system 4
To power on the RAID system:
A
1. Power on the RAID system.
NOTE: It takes several minutes for the RAID controller to
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power on and reach the ready stat e. If you power on the workstation before the RAID controller reaches the ready state, the workstation will not detect the RAID system.
2. Power on the workstation. The workstation should automatically detect the RAID, which
is now ready for us e.
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Using the 150 GB RAID 4
This section provides instructions for using the StorageView software to monitor the 150 GB RAID system.
Using StorageView 4
The StorageView software is included with the RAID system. This software is used to configure, operate, monitor, and troubleshoot the 150 GB RAID system. The StorageView software is what your Xerox service representative uses to create the RAID volume and to configure the RAID controller for use with DigiPath Production S oftware.
In general, you should not change any of the settings for your RAID system using the StorageView software. However, you may need to access the StorageView software to view the RAID configuration or for troubleshooting information if you ever call customer support with a problem.
B
A
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CAUTION
You should not change the settings or configuration of the RAID device unless instructed to d o so by a Xe rox customer support or service representative. Doing so may result in loss of data or incompatibility with the DigiPath Production Software.
To access the StorageView software:
1. Select [Start: Autologic StorageView: StorageView] from the Windows desktop. The StorageView application opens.
For more information on how to use the StorageView software, refer to the St orag eV iew o nli ne Hel p files or to yo ur RAID documentation.
NOTE: For procedures on shutting down and powering on the 150/300 GB RAID system, refer to the RAID device documentation.
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Using the internal and external tape drives 4

DigiPath Producti on Software uses the inter nal tap e drives listed in Table 4-7 and external tape drives listed in Table 4-8 for backing up the system.
NOTE: Refer to Chapter 7, Backup an d restore, for procedures
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Table 4-7. Supported DigiPath internal tape drives
Internal tape drive Description
TR5 This internal tape drive, which is included with the Compaq
on backing up the DigiPath system using the tape drives.
Workstation PW8000, is used to back up the workstation hard drive. The TR5 internal tape drive has an expected data transfer rate of 60 MB per minute and uses tapes with a maximum capacity of 10 GB uncompressed, or 20 GB compressed. The tape drive performance and tape capacity of the internal tape drives allow you to complete a full backup of the hard drive in a reasonable amount of time, using only one or two tapes.
NOTE: Because of the large capacity of the RAID device, using one of the internal tape drives to back up the RAID would require numerous tapes and many hours. Therefore, it is strongly recommended that you purchase and use the optional Sony AIT tape drive for backup of a RAID system.
8 mm Exabyte Eliant/8505 The Exabyte Eliant/8505 8 mm tape drive is an optional unit. It is
used with DocuTech Tape Tool to manipulate DocuTech Extended Storage Tapes.
NOTE: If you have a previous version of the Exabyte tape drive, part Number 98K27531C, and are having problems reading tapes, contact your Xerox Service Representative. The part number is displayed on a nameplate on the rear of the tape drive unit.
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Table 4-8 lists and describes the external tape drive supported by DigiPath.
Table 4-8. DigiPath external tape drive
External tape drive Description
AIT The Sony AIT tape drive is an optional external drive that can be used to
backup the 100 GB or 150 GB devices. The AIT drive has an expected data transfer rate of 1360 MB per minute and a maximum data transfer rate of 720 MB per minute with 2:1 compression. The AIT drive supports the following tape lengths:
25/50 GB tape
35/70 GB tape
50/100 GB tape The maximum capacity of each tape is 50, 70, and 100 GB with a 2:1 compression and 25, 35, and 50 GB native.
NOTE: Although the AIT tape drive is capable of 2:1 compression, these results are not likely with DigiPath data. The TIFF images in the RDO documents are already highly compressed; therefore little gain is realized from the AIT tape drive’s compression algorithm.
Instead of using a driver, the Sony AIT tape drive is controlled by the TapeWare software installed on the DigiPath workstation.
The following sections pr o v id e de ta il e d i nstructions for using the external AIT tape drive when backing up the DigiPath system.
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2
Sony AIT 100 autoloading tape drive 4
Sony AIT tape magazine
1
Figure 4-4. Sony AIT tape magazine
Figure 4-4 shows the tape release button and write protect tab on the Sony AIT tape magazine.
(1) Release button — Press this button to remove tapes from the magazine.
(2) Write protect tab — Slide the tab to the left to write-protect the tapes in the magazine. This tab inhibits writing to the tape s, regardless of wh ether the ta pe cartridges are individually write-protected.
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Figure 4-5. The numerical positions of tapes in the magazine
Figure 4-5 shows the slot number assignments for tapes when they are loaded in the magazi ne. For example, when you use the select tape slot four, you are selecting the tape in po sitio n four i n the Figure above. For DigiPath, tapes can be loaded in any order.
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1
Advanced Intelligent Tapes (AIT)
2
B
A
Figure 4-6. AIT cartridge
Figure 4-6 shows the AIT cartridge and its components. An AIT tape cartridge is capable of storing 50/100GB of data.
CAUTION
Do not open the tape lid or attempt to disassemble the tape cartridge.
(1) Tape lid — Protects the medium when the tape is not in the drive.
(2) Write-protect tab — Slide to the left to enable writing and erasure. Slide to the right to write-protect the tape.
Loading the Sony AIT tape magazine 4
The AIT tape drive uses a magazine of four tapes to backup up to 200 GB of data. The magazine automatically rotates the tape cartridges in one dir ection onl y. To load the magazine:
1. Hold the magazine upright. Insert two tapes in the bottom slot. See Figure 4-7.
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Figure 4-7. Insert two tapes into the bottom slot
2. Insert two tapes into the top slot. See Figure 4-8.
Figure 4-8. Insert two tapes into the top slot
3. Insert the loaded magazine into the AIT drive.
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Unloading the Sony AIT tape magazine 4
The tape magazine empties from the bottom slot.
A
1. Hold the magazine in one hand with the open end tilted slightly downward.
2. Press the release button on the lower left side of the magazine. See Figure 4-4. The first tape slides out and the second tape slides into the first p osition. The th ird ta pe drop s to the bottom slot.
3. Press the release button and the second tape slides out.
4. Press the release button and the third tape slides out.
5. Grasping the open end of the magazine in one hand, briskly tap the closed end of the tape drive against your open palm one time. See Figure 4-9. The fourth tape drops into the bottom slot.
Figure 4-9. Tap the magazine against your palm to drop
the fourth tape to the bottom slot
6. Tilt the open end of the magazine downward and press the release button. The fourth tape slides out.
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Cleaning the Sony AIT tape drive heads 4
Clean the heads of the Sony AIT tape drive regularly to maintain reliable performance. The AIT tape drive displays the message “CleanReq” when cleaning is necessary. Use the following procedure to clean the heads:
1. If the tape magazine is in the drive, eject it.
A
2. Load the cleaning cartridge into tape position 1 of the tape magazine, as sh own in Figure 4-5. If necessary, remove the first tape and insert the cleaning cartridge in its place.
NOTE: You can load the cleaning cartridge into any
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position, but it is faster to load it into position 1.
3. Insert the loaded tape ma ga zin e in to the dri ve.
4. Push the <SELECT> button on the tape drive until the cleaning cartridge is sel ect ed.
5. Push the <ENTER> button on the drive.
6. The following message sequence displays:
“Load Tape”
“Cleaning in Process”
“Unload Tape 1 ”
•“Ready
7. Eject the magazine, remove the cleaning tape, and store the cleaning tape in it’s case until it is needed again.
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Tape media compatibility information 4
Table 4-9 lists the ability of the DocuTech T ape Tool, offered with DigiPath, to interact with information stored on previously supported tape media.
Table 4-9. Tape media compatibility
Can read from
Xerox Legacy Product Tape Drive
DocuTech Extended Storage (DES)
DocuT ech Offline File Storage (DTOFS)
DocuTech Internal tape drive Exabyte model 98K27531C yes yes
Exabyte model 98K27531C yes yes
Exabyte model 98K27531C yes yes
tape
Can write to tape
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4-32 SYSTEM ADMINISTRATOR GUIDE

5. Backup and restore

This chapter provides information and procedures for maintaining, backing up, and restoring the files and information stored on a DigiPath system. A DigiPath system includes a DigiPath Document Library server or a Document Scan and Makeready/Document Li brary server a nd any of its comp onent s.
The topics covered in this chapter include:
a strategy for backing up and restoring a DigiPath system
instructions for backing up a DigiPath system
instructions for restoring a DigiPath system
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Digipath backup strategy 5

Backing up your DigiPath system is an important and necessa ry function. Should the DigiPath system exp erience an internal hard drive or RAID system failure, accidental file deletion, or another catastrophic event, a successful backup of data minimizes the amount of lost data. Using a successful and efficient backup strategy reduces the amount of time required to restore the system to a fully operational state once the necessary hardware repairs are made.
The DigiPath Rescue application is used to backup and restore DigiPath cabinets, including user information, registry settings, documents, and cabine t attribute s, to a specifie d directory on th e machine’s hard drive.
The TapeWare software is used to backup and restore the following:
DigiPath workstation/server hard drive to the internal TR5 tape drive
100/150 GB RAIDs to the external Sony AIT tape drive
The following sections provi de in fo rm ation on the backup devices, the backup and restore software, the various backup types, and backup strategies.
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Backup devices 5
Table 5-1 lists the diff erent backup devices an d what each devi ce is used to backup.
Table 5-1. Backup devices
Device Used to back up
TR5 tape drive Compaq PW8000
Compaq AP550/1 GHZ
Compaq AP550/733
Sony AIT tape drive 100 GB, 150 GB RAIDs
The following sections provide information on each of the backup devices.
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TR5 5
Use the TR5 tape drive to backup up to 27 GB of data on the C, D, and E drives. A full backup, usi ng a minimum of 2 tapes, takes approximately 3.75 hours. A full backup, using a maximum of 3 tapes, takes approximately 7.5 hours.
The TR5 tape drive has the following uncompressed and compressed backup rates:
10 GB uncompressed data at a backup rate of 60 MB/minute
20 GB compressed data at a backup rate of 120 MB/minute
Sony AIT 5
The Sony AIT tape drive is used to backup one or two 100/150 GB RAID devices.
The Sony AIT tape drive supports two tape lengths: a 25/50 GB (170 meter) tape and a 35/70 GB (230 meter) tape. These two tapes have the following backup rates:
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25 GB (170 meter) or 35 GB (230 meter) uncompressed data have a backup rate of 180 MB/minute
50 GB (170 meter) or 7 0 GB (230 meter) compressed data have a backup rate of 360 MB/minute
Table 5-2 provides the approximate time it takes to complete a full backup using the minimum and maximum number of tapes.
NOTE: The job data on a RAID is highly compressed during a backup; therefore, so little additional compression can be achieved by using the compression algorithms in the Sony AIT tape drive firmware.
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Table 5-2. Sony AIT full backup time
T apes
(minimum) RAID configuration Storage
1 x 100 GB 100 GB 2 3 4.63 hours 9.26 hours 1 x 150 GB 150 GB 3 5 6.94 hours 13.89 hours 2 x 100 GB 200 GB 3 6 9.26 hours 18.52 hours 1 x 100 GB and
1 x 150 GB 2 x 150 GB 300 GB 5 9 13.89 hours 27.78 hours 2 x 18 GB (internal) 36 GB 1 2 1.7 hours 3.4 hours
250 GB 4 8 11.57 hours 23.15 hours
35/70 GB
(230 meter)
T apes (maximum) 35/70 GB (230 meter)
Full backup time (minimum)
Full backup time (maximum)
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Backup and restore software 5
Table 5-3 lists and describes the two software programs used to backup and restore the DigiPath system.
Table 5-3. Backup and restore software
Backup and restore software Description
DigiPath Rescue Backs up and restores DigiPath cabinets, including a cabinet’s
documents and/or attributes, to a specified directory on the workstation hard drive
TapeWare Ba ck s up and resto r es the followi ng :
DigiPath workstation/server hard drive to the internal TR5 tape drive
100/150 GB RAIDs to the external Sony AIT tape drive
NOTE: For more information on using the TapeWare software application, refer to the TapeWare documentation.
5-6 SYSTEM ADMINISTRATOR GUIDE
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