Xerox DigiPath 3.0 Administration Guide
Xerox DigiPath Production Software
System Administrator Guide
701P38674
Version 3.0
September 2002
Xerox Corporation
Global Knowledge and Language Services
800 Phillips Road - Bldg. 845-17S
Webster, NY 14580
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SYSTEM ADMINISTRATOR GUIDE TABLE OF CONTENTS
Table of contents
Notices and Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Approvals and certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
60HZ, 115V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
50HZ, 220V-240V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Radio frequency emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Europe 50HZ, 220V-240V equipment . . . . . . . . . . . . . . . . . . . . . viii
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Operational safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
General safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Maintenance safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
About this guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
How to recognize important information . . . . . . . . . . . . . . . . . . . . . . . . xvii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Flag icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Related information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix
DigiPath documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix
Scanner documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
DigiPath scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
DocuImage 620S scanner . . . . . . . . . . . . . . . . . . . . . . . . . xx
Xerox Production Printing Services . . . . . . . . . . . . . . . . . . . . . . . xx
Xerox solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi
Third party software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi
Windows 2000 related information . . . . . . . . . . . . . . . . . . . . . . . xxii
Windows 2000 Online Help . . . . . . . . . . . . . . . . . . . . . . . xxii
Windows 2000 Web site . . . . . . . . . . . . . . . . . . . . . . . . . xxii
Getting Help online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Using a Help menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Using Help in a dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Ordering additional materials and supplies . . . . . . . . . . . . . . . . . . . . . .xxiv
Obtaining additional support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv
X-PRESS FAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv
DigiPath FAQ Xerox web site . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv
Xerox Welcome Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi
I
TABLE OF CONTENTS SYSTEM ADMINISTRATOR GUIDE
1. About DigiPath. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 - 1
Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2
Understanding DigiPath networking . . . . . . . . . . . . . . . . . . . . . 1 - 3
Powering up the hardware and starting DigiPath . . . . . . . . . . . . . . . . 1 - 4
Logging into Document Library (DL) applications . . . . . . . . . . . 1 - 5
Ending the current DigiPath session . . . . . . . . . . . . . . . . . . . . 1 - 5
Hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Software components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Virus protection recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Protecting DigiPath from virus contamination . . . . . . . . . . . . . 1 - 11
2. Setting up a DigiPath system . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 - 1
3. Windows 2000 and network conf igurations . . . . . . . . . . . . . . . .3 - 1
Understanding and using Windows 2000 . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Performing basic Windows 2000 administrative functions . . . . 3 - 2
Creating shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Adding Windows printers . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Adding and configuring users and groups . . . . . . . . . . . 3 - 3
Setting up shared folders, files, and printers . . . . . . . . . 3 - 3
Adding or removing network services . . . . . . . . . . . . . . 3 - 3
Preparing to shut down the Makeready workstation . . . . . . . . . . . . . . 3 - 4
Checking for connected users . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5
Notifying users connected to the workstation . . . . . . . . . . . . . . 3 - 6
Disconnecting users connected to the remote workstation . . . 3 - 7
Updating the Emergency Repair Disk . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Using Hummingbird NFS products with DigiPath . . . . . . . . . . . . . . . . 3 - 9
Using Hummingbird to mount UNIX hosts . . . . . . . . . . . . . . . 3 - 10
Configuring the DocuSP Decomposition Service . . . . . . . . . . . . . . . 3 - 12
Information for the DocuSP administrator . . . . . . . . . . . . . . . 3 - 14
Using the Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 16
4. Hardware maintena nce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 - 1
Using a scanner with DigiPath . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 2
Maintaining the DigiPath scanner . . . . . . . . . . . . . . . . . . . . . . . 4 - 2
Maintaining the DocuImage 620S scanner . . . . . . . . . . . . . . . . 4 - 3
Moving and reinstalling the DocuImage 620S . . . . . . . . 4 - 3
Registering the scanner . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 4
Using a magneto-optical drive (MOD) . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 8
Sony 9.1 GB magneto-optical disk . . . . . . . . . . . . . . . . . . . . . 4 - 10
Formatting the Sony 9.1 GB MOD platter . . . . . . . . . . 4 - 11
Using DigiPath 1.2/2.x MODs with DigiPath 3.0 . . . . . 4 - 13
Optical media compatibility information . . . . . . . . . . . . . . . . . 4 - 14
Using a Redundant Array of Independent Disks (RAID) . . . . . . . . . . 4 - 15
Understanding RAID levels . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 16
Understanding the DigiPath RAID device configurations . . . . 4 - 18
II
SYSTEM ADMINISTRATOR GUIDE TABLE OF CONTENTS
Using the 100 GB RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
Using the Enterprise Storage Manager . . . . . . . . . . . . 4 - 19
Shutting down the 100 GB RAID system . . . . . . . . . . . 4 - 20
Powering on the 100 GB RAID system . . . . . . . . . . . . 4 - 21
Using the 150 GB RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Using StorageView . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Using the internal and external tape drives . . . . . . . . . . . . . . . . . . . . 4 - 23
Sony AIT 100 autoloading tape drive . . . . . . . . . . . . . . . . . . . 4 - 25
Loading the Sony AIT tape magazine . . . . . . . . . . . . . 4 - 27
Unloading the Sony AIT tape magazine . . . . . . . . . . . 4 - 29
Cleaning the Sony AIT tape drive heads . . . . . . . . . . . 4 - 30
Tape media compatibility information . . . . . . . . . . . . . . . . . . . 4 - 31
5. Backup and restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 - 1
Digipath backup strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 2
Backup devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 3
TR5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 4
Sony AIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 4
Backup and restore software . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 6
Understanding the various backup types . . . . . . . . . . . . . . . . . 5 - 7
Selecting and implementing a backup strategy . . . . . . . . . . . . 5 - 9
Backup media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 12
Backing up the DigiPath System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 13
Backing up DigiPath cabinets . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 14
Backing up the DigiPath workstation . . . . . . . . . . . . . . . . . . . 5 - 17
Disconnecting remote users . . . . . . . . . . . . . . . . . . . . 5 - 17
Closing any open applications . . . . . . . . . . . . . . . . . . . 5 - 18
Stopping the DigiPath services and applications . . . . . 5 - 19
Performing the backup . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 20
Restarting the DigiPath applications and services . . . . 5 - 23
Restoring the DigiPath system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 24
Restoring a DigiPath workstation . . . . . . . . . . . . . . . . . . . . . . 5 - 26
Restoring DigiPath cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 29
6. System administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 - 1
Security recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 2
Using the Library Administration Tool . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Logging into the Library Administration Tool . . . . . . . . . . . . . . 6 - 4
Managing multiple servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5
User and group administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 6
Managing user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Adding a user account . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Editing the properties of a user account . . . . . . . . . . . 6 - 10
Deleting a user account . . . . . . . . . . . . . . . . . . . . . . . . 6 - 12
Managing groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 13
Adding a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 13
III
TABLE OF CONTENTS SYSTEM ADMINISTRATOR GUIDE
Editing the properties of a group . . . . . . . . . . . . . . . . . 6 - 15
Deleting a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 16
Configuring remote DigiPath servers . . . . . . . . . . . . . . . . . . . . . . . . 6 - 17
Configuring remote DigiPath servers . . . . . . . . . . . . . . . . . . . 6 - 18
Adding a remote DigiPath server . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Re-establishing a remote DigiPath server connection . . . . . . 6 - 20
Enabling or disabling a remote DigiPath server connection . . 6 - 21
Removing a remote DigiPath server . . . . . . . . . . . . . . . . . . . . 6 - 22
Connecting to a multiple DL servers . . . . . . . . . . . . . . . . . . . . 6 - 23
Configuring a DSM client to connect to a DL server . . . . . . . . 6 - 23
Configuring th e DigiPath database and cabinet creation location . . . 6 - 24
Specifying the location of the local database . . . . . . . . . . . . . 6 - 25
Specifying the cabinet location . . . . . . . . . . . . . . . . . . . . . . . . 6 - 27
Specifying the local drives . . . . . . . . . . . . . . . . . . . . . . 6 - 27
Adding network drives . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 28
Deleting network drives . . . . . . . . . . . . . . . . . . . . . . . . 6 - 28
Using document conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 29
Document conversion error log . . . . . . . . . . . . . . . . . . . . . . . 6 - 29
Scheduling document conversion . . . . . . . . . . . . . . . . . . . . . . 6 - 30
Defragmenting cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 35
Using the DocuTech Tape Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 38
Using WFTPDPro to FTP objects from DocuTech . . . . . . . . . . . . . . 6 - 41
Working with a Remote File Server . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 42
Setting up a remote file server . . . . . . . . . . . . . . . . . . . . . . . . 6 - 44
Connecting to a remote file server . . . . . . . . . . . . . . . . . . . . . 6 - 46
Creating a cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 47
Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 48
7. Managing cabinets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 - 1
Working with cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 2
Creating cabinets using the Library Administration Tool . . . . . 7 - 3
Editing cabinet properties and attributes . . . . . . . . . . . . . . . . . 7 - 7
Deleting a cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 9
Purging the contents of a cabinet . . . . . . . . . . . . . . . . . . . . . . 7 - 10
Copying and moving cabinets . . . . . . . . . . . . . . . . . . . . . . . . 7 - 11
Copying and moving cabinets within a server . . . . . . . 7 - 11
Copying and moving cabinet between servers . . . . . . 7 - 11
8. Defining attribute sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 - 1
Why define attributes? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 2
Considerations for defining attributes . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 3
Why should I backup before defining attributes? . . . . . . . . . . . . . . . . 8 - 6
Identifying the various attribute types . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 7
Identifying the default attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 8
Using attribute sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 11
Creating an attribute set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 12
IV
SYSTEM ADMINISTRATOR GUIDE TABLE OF CONTENTS
Editing an existing attributes set . . . . . . . . . . . . . . . . . . . . . . . 8 - 14
Deleting an attribute set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 15
Applying an attribute set to a cabinet . . . . . . . . . . . . . . . . . . . 8 - 15
Using attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 16
Adding an attribute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 17
Editing an attribute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 21
Deleting an attribute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 23
Using attribute groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 24
Creating an attribute group . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 25
Deleting an attribute group . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 26
Renaming an attribute group . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 27
Adding an attribute to a group . . . . . . . . . . . . . . . . . . . . . . . . 8 - 28
Removing an attribute from a group . . . . . . . . . . . . . . . . . . . . 8 - 29
Using objects across cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 30
Copying or moving objects across cabinets . . . . . . . . . . . . . . 8 - 33
Using a custom catalog map file . . . . . . . . . . . . . . . . . . . . . . . 8 - 35
Saving a custom catalog map file . . . . . . . . . . . . . . . . 8 - 36
Opening a custom catalog map file . . . . . . . . . . . . . . . 8 - 37
9. Production printi ng administration . . . . . . . . . . . . . . . . . . . . . . .9 - 1
Understanding DigiPath production printing . . . . . . . . . . . . . . . . . . . . 9 - 2
Production printing via TCP/IP (UNIX) . . . . . . . . . . . . . . . . . . . 9 - 3
Production printing via IPX/SPX (Novell NetWare) . . . . . . . . . 9 - 4
Setting up production printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 5
Adding a production printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 6
Modifying a production printer . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 9
Setting the default production printer . . . . . . . . . . . . . . . . . . . 9 - 10
Removing a production printer . . . . . . . . . . . . . . . . . . . . . . . . 9 - 11
Displaying Job Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 12
Specifying the DocuJob Converter directory . . . . . . . . . . . . . . . . . . . 9 - 13
Configuring Network Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 15
Retrieving print jobs from a DocuSP controller . . . . . . . . . . . . 9 - 17
Creating a network agent save queue . . . . . . . . . . . . . 9 - 18
Enabling job status from the DocuSP controller . . . . . 9 - 23
DigiPath workstation configuration . . . . . . . . . . . . . . . 9 - 24
Enabling the network agent service . . . . . . . . . . . . . . . 9 - 26
Creating a production printer . . . . . . . . . . . . . . . . . . . . 9 - 26
Enabling the network agent notification message . . . . 9 - 27
IQI Enhance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 28
Setting up the Document Centre . . . . . . . . . . . . . . . . . . . . . . 9 - 30
Configuring the WFTPD Pro software . . . . . . . . . . . . . 9 - 30
Configuring the FTP server . . . . . . . . . . . . . . . . 9 - 31
Creating the Document C ent re user
for the FTP server . . . . . . . . . . . . . . . . . . . . . . . 9 - 33
Creating a Document Centre template . . . . . . . . . . . . 9 - 35
Configuring the Document Centre directory . . . . . . . . 9 - 36
V
TABLE OF CONTENTS SYSTEM ADMINISTRATOR GUIDE
Enabling the network agent service . . . . . . . . . 9 - 39
Adding the Document Centr e pr i nte r to the Di g i Path
workstations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 39
PDF Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 40
Setting up the Remote Print Service (RPS) . . . . . . . . . . . . . . . . . . . 9 - 43
Setting up a virtual printer for the CreoScitex . . . . . . . . . . . . . . . . . . 9 - 45
Print job manager options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 47
Extended Connectivity Print Job Management (EC-PJM) . . . 9 - 47
Resolving production printing problems . . . . . . . . . . . . . . . . . . . . . . 9 - 48
Resolving TCP/IP problems . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 48
Resolving Novell NetWare problems . . . . . . . . . . . . . . . . . . . 9 - 49
Viewing the Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 50
Cleaning up print file problems . . . . . . . . . . . . . . . . . . . . . . . . 9 - 51
A. Data Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A - 1
B. Quick Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C - 1
C. Configuring the Adaptec SCSI adapters . . . . . . . . . . . . . . . . . . .D - 1
VI
Notices and Certifications
Approvals and certification
For the UK, this product is serviced under a BS5750 Quality
system accepted by the British Standards Institution.
60HZ, 115V
The equipment is listed by the Underwriters Laboratories,
UL1950, certified by C anadian Sta ndards Associat ion, CSA2 2.2,
No. 1950.
50HZ, 220V-240V
The equipment is certified by the British Standards Institution,
IEC950 (EN60950). The equipment is manufactured under a
BS5750 Quality system accepted by the British Standards
Institution. The equipment is also certified in compliance with
applicable standards by various national bodies.
SYSTEM ADMINISTRATOR GUIDE VII
NOTICES AND CERTIFICATIONS XEROX DIGIPATH PRODUCTION SOFTWARE
Radio frequency emissions
USA
This equipment gener ates, uses and ca n radiate rad io frequency
energy. It may cause radio interference to ra dio co mmuni cat ions
if not installed according to the installation instructions.
The equipment complies with the limits for a Class A computing
device as documented in Subpart J, Part 15 of the FC C rules
which are designed to provide reasonable protection against
such interference when operated in a commercial environment.
Operation of this equipment in a resident ial area is li kely to cause
interference. In such cases, the user is responsible for the
expense of correcting the interference.
Canada
The equipment does not excee d the class A limi ts for rad io noise
emissions from a digital apparatus as documented in the radio
interference regulations of the Canadian Department of
Communications.
Cet appareil numérique est conforme aux limites d'émission de
bruits radioélec triques pour les appareils de classe A stipulées
dans le Réglement sur le brouillage radioélectriques du ministére
des Communications du Canada.
Europe 50HZ, 220V-240V equipment
The equipment was tested and is certified in conformance with
the European commission directive 82/499/ECC and VDE
0871/0875, class B wh ich relat es to radi o frequen cy interfe rence.
This equipment is certified, manufactured and tested in
compliance with strict safety and radio frequency interference
regulations.
VIII SYSTEM ADMINISTRATOR GUIDE
Operational safety
Safety
Your Xerox equipment and supplies were design ed and tested to
meet strict safety requirements. These include safety agency
examination, approval and compliance with established
environmental standards.
Attention to the following notes ensures the continued safe
operation of your equipm en t.
If you need any additional safety information concerning the
equipment or materials, contact your local representative.
Always connect the equipment to a properly grounded power
source receptacle. If in do ub t, ha ve the re cep t acle checke d by a
qualified electrician.
D
WARNING
Improper connection of the equipment grounding conductor
can result in electrical shock.
Always follow all warnings and instructions marked on, or
supplied with, the equipment.
Always locate the equipment on a solid su pport surface (not on
a thick pile carpet) with adequate strength for the weight of the
machine.
Always exercise care in moving or relocating the equipment.
SYSTEM ADMINISTRATOR GUIDE IX
SAFETY XEROX DIGIPATH PRODUCTION SOFTWARE
Always place the equipment in an area which provides
adequate room area for ventilation and servicing.
Always use the materials and supplies specifically designed for
your Xerox equipm ent . U se of unsuitable materials m ay re sul t in
poor performance and possibly, a hazardous situation.
Never use a ground adaptor plug to connect the equipment to a
power source receptacle that lacks a ground connection
terminal.
Never attempt any maintenance function that is not specifically
described in this documentation.
Never obstruct ventilation openings. These are provide d to
prevent overheating.
Never remove covers or guards that are fastened with screws.
There are no operator serviceable areas within these covers.
Never install the equipment near a radiator or any other heat
source.
Never override or “cheat” electrical or mechanical interlock
devices.
Never push objects of any kind into the ventilation openings.
Never operate the equipment if you notice unusual noises or
odors. Disconnect the power cord from the power source
receptacle and call your customer service engineer to correct the
problem.
X SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE SAFETY
General safety 0
WARNING
D
Never look directly at the scanner light. It may cause
discomfort to your eyes. Always keep the document handler
down on the document glass when you use the scanner.
Always follow all warnings and instructions marked on or
supplied with the product.
Never locate the scanner where people ma y walk on th e system
power cable. Do not place objects on the system power cable.
Never use this pro duct near water, wet locations, or outdoors.
Never put containers of coffee or other liquids on the product.
Never push objects of any kind into the slots of the scanner as
they may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock.
SYSTEM ADMINISTRATOR GUIDE XI
SAFETY XEROX DIGIPATH PRODUCTION SOFTWARE
Always switch off the system power, unplug this product from
the wall outlet, and call a Xerox Service Representative under
the following conditions:
• When the power cord is damaged or frayed.
• If liquid has been spilled into the product.
• If the product has been exposed to water.
• If the product is producing any unusual noises or odors.
• If the prod uct has been dropped or the cabinet is dama ged.
WARNING
D
This product is equipped with a 3-wire grounding type plug.
A 3-wire plug is a plug having a third (grounding) pin. This
type of plug will fit into a grounding-type power outlet. This
is a safety feature.
WARNING
D
To avoid risk of an el ec tri cal shock, contact your electrician
to replace the recept acle, if you are unable to insert the plug
into the outlet.
Never use a ground adapter plug to connect the product to a
power source receptacle that lacks a ground connection
terminal.
Never place the product in a built-i n installation unless proper
ventilation is provided.
Never push objects of any kind into the slots of the product, as
they may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock.
XII SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE SAFETY
Maintenance safety
Always follow the cleaning instructions in the Xerox DocuImage
620S Preventive Maintenance Guide for proper care and
maintenance of the product.
Never attempt any maintenance function that is not specified in
the Xerox DocuImage 620S Pr eve ntive Ma i nte na nce Gui d e .
Always unplug this product from the wall outlet before cleaning.
Never use supplies or cleaning materials for othe r tha n their
intended purposes.
Always keep all materials out of the reach of c hildren.
SYSTEM ADMINISTRATOR GUIDE XIII
SAFETY XEROX DIGIPATH PRODUCTION SOFTWARE
XIV SYSTEM ADMINISTRATOR GUIDE
About this guide
The Xerox DigiPath Production Software System Administrator
Guide provides information on configuring, customizing, and
maintaining your entire DigiPath system.
This book also includes:
• instructions for implementing file system maintenance,
database maintenance, and b ackup strategies
• instructions for creating, modifying, and restricting DigiPath
user accounts
• instructions for set ti ng u p an d co nfi g ur in g p ro du cti on pr in ter s
and all optional DigiPath hardware
• detailed instructions for using all the functions in the Library
Administration Tool and the Printer Setup applications
This chapter expl ains the in formation foun d in this gu ide, how the
information is organized, and helps you to get the most out of
this guide by:
• identifying the audience and the basic skills required to use
this guide effectively
• explaining the standard conventions and cues that highlight
important information
• listing related documentation you may find helpful
• listing available online Help systems
• providing information on ordering additional materials and
supplies
• providing information on obtaining additional information
SYSTEM ADMINISTRATOR GUIDE XV
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
Audience
The Xerox DigiPath Production Software System Administrator
Guide is a comprehensive reference manual intended for site
administrators and advanced DigiPath operators. Many of the
procedures described in this guide require you to log on to a
computer or net w ork as an administrator with administrative
privileges. Also, many of the maintenance tasks described in this
guide require a solid understand i ng of hardware components,
networks, and operating systems associated with DigiPath.
This guide assumes you are familiar wit h the Wi nd ow s 2 00 0
Server and Professional operating systems, standard
communication protocols, basic networking terms, and
production printer connections. You should also have a working
knowledge of the following:
• IBM-compatible personal c omputers
• Local area networks (LANs)
• Token ring networks
• Novell operating system
• DocuTech Network Support Services
• Xerox Publishing Printers
• Magneto-optical drives (MODs)
• Redundant Arrays of Independent Disks (RAIDs)
XVI SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE
How to recognize important information
The following sections provide the conventions and flag icons
that are used in the Xerox DigiPath Production Software System
Administrator Guide.
Conventions
The Xerox DigiPath Production Software System Administrator
Guide uses the conventions listed in Table 1 to help you
recognize information.
Table 1. Conventions
Convention Description
<CAPS in angle
brackets>
<Angle brackets> Variable information is enclosed in angle brackets
[Square brackets] Names of options you select, including toolbar
Bold
Italics Titles of documents and manuals that provide
Within procedures, the names of keys to press are
displayed in capital letters and enclosed in angle
brackets (for example, press <ESCAPE>).
Keyboard combinations are represented by the plus
sign (+) between names of keys (for example, press
<CONTROL+C> to copy).
(for example, select <filename>).
buttons and buttons in dialog boxes, are enclosed in
square brackets (for examp le, select [Close]).
Menu commands are also displayed in square
brackets, with the menu name appearing first, then a
colon, followed by the option name (for example,
select [File: Close]).
Text you should enter exactly as it appears is
displayed in bold (for example, enter test1.rdo).
additional information on the current topic are
displayed in italics (for example, the DigiPath
System Administrator Guide).
SYSTEM ADMINISTRATOR GUIDE XVII
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
Flag icons
The Xerox DigiPath Production Software System Administrator
Guide uses the following flag icons to help you recognize
important information:
NOTE: The NOTE symbol and text in italics indicate that there is
E
important or supplemental information for a task or procedure.
CAUTION
B
The CAUTION symbol and text in italics indicate that you may
lose data or damage equipment if care is not taken when
performing the task or procedure following the caution.
WARNING
D
The WARNING symbol and bold text indicate that you may
cause personal injury or death if care is not taken when
performing the task or procedure following the warning.
A
1. The step-by-step icon id entifi es the beg innin g of a procedu re.
XVIII SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE
Related information
This section lists additional materials you may need, or will find
helpful, when using your DigiPath system.
To order the Xerox documentation listed below, or for additional
information on Xerox solutions, contact your Xerox
representative.
DigiPath documentation
For more information on DigiPath, refer to the following
publications:
• User Guide section of the online Help system
• Xerox DigiPath Production So ftware Custome r Software
Release Document
• Xerox DigiPath Production Software Physica l Installation
Planning Gu ide
• Xerox DigiPath Production Software Customer Training
Program
For more information on the training program, contact your
Customer Training Specialist (CTS).
SYSTEM ADMINISTRATOR GUIDE XIX
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
Scanner documentation 0
DigiPath scanner 0
For more information on the DigiPath Scanner, refer to the
DigiPath scanner online Help system.
DocuImage 620S scanner 0
For more information on the DocuImage 620S, refer to the
following publications:
• Xerox DocuImage 620S Preventive Maintenance Guide
• Xerox DocuImage 620S Installation Guide
• Xerox DocuIma ge 620S User Guide
• Xerox DocuImage 620S Problem Solving Guide
Xerox Production Printing Services
For more information on the Xerox Production Printing Services
and Network Server products, refer to the following publications:
• Site Configuration Guide
• Using Xerox Production Printing Services
• Problem Solving Guide
• Xerox Document Services Platform Series
• Xerox DocuPrint Publishing Series
• Xerox DocuTech Network Support Services
• Xerox DocuTech Publishing Series
XX SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE
Xerox solutions 0
For more information on Xerox software solutions that can be
integrated into a DigiPath system, refer to the following
materials:
• Xerox DocuJob Converter customer documentatio n,
including the Software Release Document
• Xerox Extended Connectivity - Print Job Ma nager (EC-PJM)
customer documentation, including the Software Release
Document
• DocuSP customer documentation, including the Software
Release Document
Third party software
For additional information about third party software and
hardware, refer to the following materials:
• Compaq Professional Worksta tion PW800 0 Re ference Gui de
• Adobe Acrobat documentation (included on the DigiPath
CD-ROM)
• Hummingbird NFS documentation (included on the DigiPath
CD-ROM)
• TapeWare documentation (included on the DigiPath
CD-ROM)
• Sony MO Disk Unit User Guide
• Adaptec AHA-2940Ultra / 2940Ultra Wide PCI-to-UltraSCSI
Host Adapter with SCSISelect User’s Guide
• Compaq P1210 Color Monitor User’s Guide
• AIT Autoloader Unit User Guide
SYSTEM ADMINISTRATOR GUIDE XXI
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
Windows 2000 related information
Microsoft provides users and administrators with several
different resources to support the Windows 2000 environment.
Some of these resources inclu de web sites a nd online Hel p. The
following sections describe these sources and tell you how to
find and use t hem.
Windows 2000 Online Help
Windows 2000 Server and Professional includes extensive
online Help for all aspects of the operating systems. Most likely,
the online Help will be your primary source for information.
Administrative procedures , from adding u sers and managing
groups to installing Windows printers, can be found in the online
Help files. Furthermore, most Windows applications also contain
their own online Help system, containing information that is
specific to the application.
To access online Help, select [Start: Help] from the Windows
task bar. If you are looking for help wi thin a specific applic ation,
use the options availab le f ro m the Hel p me nu wit hin tha t
application.
Windows 2000 Web site
Microsoft has a Windows 2000 World Wide Web site that
contains the latest Windows 2 000 news and information about
upgrades. The URL for this site is:
http://www.microsoft.com/Windows2000/
XXII SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE
Getting Help online
This section des cribes the type of Help available online for the
DigiPath software.
Using a Help menu
All DigiPath applications, with the exception of the Scan and
Print application, provide a Help menu.
Select the Contents tab to browse for the desired topic in the
Help system.
Select the Index tab to scroll an alphabetical index of Help
topics.
Select the Search tab to search for all t opics fo r information on a
specific feature or function.
Using Help in a dialog box
Most dialog boxes in the DigiPath system provide the standard
Windows Help button [?] in dialog and message boxes. This
button is displayed in the title bar of the dialog, next to the close
button, [X].
This button provides context-sensitive Help, so you can select it,
then click in the dialog on the field or option for which you need
Help. A Help window opens, displaying information for the
selected field or option.
SYSTEM ADMINISTRATOR GUIDE XXIII
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
Ordering additional materials and supplies
DigiPath provides yo u with all the resour ces you ne ed to op erate
and maintain the system; however, you may order additional
materials or supplies.
To reorder the scanner registration documents or the training
disks, or to order screen finder tools, refer to the Xerox Supplies
Resource Catalog (610P18158) or contact your Xerox
representative.
To order cleaning supplies for the DocuImage 620S scanner,
refer to the DocuImage 620S Preventative Maintenance Guide.
XXIV SYSTEM ADMINISTRATOR GUIDE
XEROX DIGIPATH PRODUCTION SOFTWARE ABOUT THIS GUIDE
Obtaining additional support 0
This section describes where yo u can obt ain ad di tio nal D igiPa th
support.
X-PRESS FAX 0
Customers can obtain additional DigiPath support documents,
including solutions to common work process problems and hints
and tips for enabling optimal use of the equipment, from Xerox
C&TS Electronic Services.
Call X-PRESS at 1-800-979-9709 and request document
number 12300 to receive a complete index of the documented
DigiPath solutions, along with co mplete instr uctions for using the
X-PRESS fax system.
DigiPath FAQ Xerox web site
A DigiPath FAQ (Frequently Asked Questions) Xerox web site is
A
available for customers. T o access the DigiPath FAQ Xerox web
site:
1. Go to http://www.xerox.com from your web browser.
2. Search on the word “digipath”.
3. Find the appropriate DigiPath link.
• DigiPath Professional Production Software
• DigiPath Scanner
• DigiPath Xpress Production Software
4. Select Support under the appropriate DigiPath link.
5. Under the FAQ heading, select the desired topic link to
displays the FAQ for that topic.
SYSTEM ADMINISTRATOR GUIDE XXV
ABOUT THIS GUIDE XEROX DIGIPATH PRODUCTION SOFTWARE
Xerox Welcome Center 0
If your machine is down or you cannot solve a problem and you
are located within North America, call 1-800-821-2797 for the
Xerox Welcome Center.
XXVI SYSTEM ADMINISTRATOR GUIDE
1. About DigiPath
This chapter provides a brief introduction to the DigiPath
Production Software system.
Topics covered in this chapter include:
• a product overview
• DigiPath networking
• instructions for powerin g up the DigiPath worksta tion platform
and hardware optio ns
• descriptions of hardware and software components, both
required and optional
• recommendations for protecting your DigiPath system from
virus contamination
SYSTEM ADMINISTRATOR GUIDE 1-1
ABOUT DIGIPATH XEROX DIGIPATH PRODUCTION SOFTWARE
Product overview 1
The Xerox DigiPath Production So ftware has the following
applications:
• Xerox DigiPath Professional Production Software is a
network-based image capture and retrieval system. It allows
you to create electronic images by scanning hardcopy
documents. You can then assemble the electronic images
into digital documents; edit and enhance those digital
documents; store, catalog and retrieve the digital documents;
and submit the digital documents to print to produce high
quality output.
• Xerox DigiPath Xpress Production Software provides the
most direct path between job submission and job completion.
Using a simple, copier-like interface, Dig iPath Xpress
enables you to scan, store, and print jobs quickly.
NOTE: None of the applications included in the DigiPath
E
Xpress package provide the ab ility to view RDO files. The
DigiPath Xpress package is used primarily for scanning
documents, managing files, and printing files. The DigiPath
Xpress package cannot be used to edit scanned files.
1-2 SYSTEM ADMINISTRATOR GUIDE
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