Xerox 3435, 3435DN User Manual

This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible for any changes, direct or indirect, arising from or related to use of this manual.
© 2008 by Xerox Corporation. All rights reserved.
Phaser 3435, and Phaser 3435/DN are trademarks of Xerox Corporation.
• Xerox and Xerox logo are trademarks of Xerox Corporation.
• Centronics is a trademark of Centronics Data Computer Corporation.
• IBM and IBM PC are trademarks of International Business Machines Corporation.
• PCL and PCL 6 are trademarks of Hewlett-Packard company.
• PostScript 3 is a trademark of Adobe System, Inc.
• UFST® and MicroType™ are registered trademarks of Agfa division of Bayer Corp.
• TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc.
• All other brand or product names are trademarks of their respective companies or organizations.

CONTENTS

1. Introduction
Special features ...................................................................................................................................................... 1.1
Printer overview ...................................................................................................................................................... 1.2
Understanding the Status LED ................................................................................................................................ 1.4
Finding more information ........................................................................................................................................ 1.4
2. System setup
Using control panel menus ...................................................................................................................................... 2.1
Menu overview ........................................................................................................................................................ 2.1
Printing a demo page .............................................................................................................................................. 2.7
Changing the display language ............................................................................................................................... 2.7
Using toner save mode ........................................................................................................................................... 2.7
3. Software overview
Supplied software .................................................................................................................................................... 3.1
Printer driver features .............................................................................................................................................. 3.2
System requirements .............................................................................................................................................. 3.2
4. Network setup
Introduction ............................................................................................................................................................. 4.1
Supported operating systems ................................................................................................................................. 4.1
Configuring TCP/IP ................................................................................................................................................. 4.2
Configuring EtherTalk ............................................................................................................................................. 4.2
Setting Ethernet speed ............................................................................................................................................ 4.2
Restoring the network configuration ........................................................................................................................ 4.2
Printing a network configuration page ..................................................................................................................... 4.3
Configuring 802.1x .................................................................................................................................................. 4.3
Configuring CentreWare IS ..................................................................................................................................... 4.3
5. Loading print media
Selecting print media ............................................................................................................................................... 5.1
Loading paper ......................................................................................................................................................... 5.4
Selecting an output location .................................................................................................................................... 5.8
6. Basic printing
Printing a document ................................................................................................................................................ 6.1
Canceling a print job ............................................................................................................................................... 6.1
7. Ordering supplies and accessories
Print cartridges ........................................................................................................................................................ 7.1
Accessories ............................................................................................................................................................. 7.1
How to purchase ..................................................................................................................................................... 7.1
8. Maintenance
Printing information page ........................................................................................................................................ 8.1
Cleaning the printer ................................................................................................................................................. 8.1
Maintaining the print cartridge ................................................................................................................................. 8.2
Maintenance parts ................................................................................................................................................... 8.4
9. Troubleshooting
Clearing paper jams ................................................................................................................................................ 9.1
Troubleshooting checklist ........................................................................................................................................ 9.6
Understanding display messages ........................................................................................................................... 9.6
Print cartridge-related messages ............................................................................................................................ 9.8
Solving general printing problems ........................................................................................................................... 9.9
Solving print quality problems ............................................................................................................................... 9.11
Common Windows problems ................................................................................................................................ 9.13
Common PostScript problems .............................................................................................................................. 9.13
Common Linux problems ...................................................................................................................................... 9.14
Common Macintosh problems .............................................................................................................................. 9.14
10. Installing accessories
Precautions when installing accessories ............................................................................................................... 10.1
Installing a memory DIMM .................................................................................................................................... 10.1
11. Specifications
Printer specifications ............................................................................................................................................. 11.1

Safety

Read these safety notes carefully before using this product to ensure you operate the equipment safely.
Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety Agency approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product.
The safety testing and performance of this product have been verified using Xerox materials only.
WARNING: This WARNING mark alerts users to the
possibility of personal injury.
Operational Safety Information
Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.
To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times:
Do These:
Always follow all warnings and instructions that are marked on or supplied with the equipment.
Before cleaning this product, unplug the product from the electrical outlet. Always use materials specifically designated for this product, the use of other materials may result in poor performance and create a hazardous situation.
WARNING: This WARNING mark alerts users to
heated surfaces.
CAUTION: This symbol indicates a Laser is being
used in the equipment and alerts the user to refer to the appropriate safety information.
WARNING: This product must be connected to a
protective earth circuit.
Operator Accessible Areas
This equipment has been designed to provide operator access to safe areas only. Operator access to hazardous areas is restricted using covers or guards, which require a tool to enable removal. Never remove these covers or guards.
Maintenance Information
1. Any operator product maintenance procedures will be
described in the user documentation supplied with the product.
2. Do not carry out any maintenance on this product which is not
described in the customer documentation
WARNING: Do not use aerosol cleaners. Aerosol
cleaners can be explosive or flammable when used on electromechanical equipment.
Always exercise care when moving or relocating equipment.
Always locate the machine on a solid support surface (not on plush carpet) that has adequate strength to support the weight of the machine.
Always locate the machine in an area that has adequate ventilation and room for servicing.
Always unplug this equipment from the electrical outlet before cleaning.
NOTE: Your Xerox machine is equipped with an energy saving
device to conserve power when the machine is not in use. The machine may be left on continuously.
CAUTION: The metallic surfaces in the fuser area
are hot. Please use caution when removing paper jams from this area and avoid touching any metallic surfaces.
WARNING: Do not use aerosol cleaners. Aerosol
cleaners can be explosive or flammable when used on electromechanical equipment.
3. Use supplies and cleaning materials only as directed in the
Operator section of this manual.
4. Do not remove covers or guards that are fastened with screws.
There are no parts behind these covers that you can maintain or service.
Do Not Do These:
Never use a ground adapter plug to connect the equipment to a power outlet that lacks a ground connection terminal.
Never attempt any maintenance function that is not specifically described in this documentation.
Never obstruct ventilation openings. They are provided to prevent overheating.
i
Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within these covers.
Never locate the machine near a radiator or any other heat source.
Never push objects of any kind into the ventilation openings.
Never override or "cheat" any of the electrical or mechanical interlock devices.
Never place this equipment where people might step on or trip on the power cord.
This equipment should not be placed in a room unless proper ventilation is provided. Please contact your local Authorized dealer for further information.
Electrical Safety Information
1. The power receptacle for the machine must meet the
requirements stated on the data plate on the rear of the machine. If you are not sure that your electrical supply meets the requirements, please consult your local power company or an electrician for advice.
2. The socket outlet shall be installed near the equipment and
shall be easily accessible.
Electrical Supply
1. This product shall be operated from the type of electrical supply
indicted on the product's data plate label. If you are not sure that your electrical supply meets the requirements, please consult a licensed electrician for advice.
WARNING: This equipment must be connected to a
protective earth circuit. This equipment is supplied with a plug that has a protective earth pin. This plug will only fit into an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet.
2. Always connect equipment to a correctly grounded power
outlet. If in doubt, have the outlet checked by a qualified electrician.
Disconnect Device
The power cable is the disconnect device for this equipment. It is attached to the back of the machine as a plug-in device. To remove all electrical power from the equipment, disconnect the power cable from the electrical outlet.
3. Use the power cable that is supplied with your machine. Do not
use an extension cord or remove or modify the power cord plug.
4. Plug the power cable directly into a correctly grounded
electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician.
5. Do not use an adapter to connect any Xerox equipment to an
electrical outlet that lacks a ground connection terminal.
6. Do not place this equipment where people might step or trip on
the power cable.
7. Do not place objects on the power cable.
8. Do not override or disable electrical or mechanical interlock
devices.
9. Do not push objects into slots or openings on the machine.
Electrical shock or fire may result.
10. Do not obstruct ventilation openings. These openings are used
to provide proper cooling to the Xerox machine.
Emergency Power Off
If any of the following conditions occur, turn off the machine immediately and disconnect the power cable(s) from the electrical outlet(s). Contact anauthorized Xerox Service Representative to correct the problem:
The equipment emits unusual odours or makes unusual noises. The power cable is damaged or frayed. A wall panel circuit breaker, fuse, or other safety device has been tripped. Liquid is spilled into the machine. The machine is exposed to water. Any part of the machine is damaged.
ii
Laser Safety Information
CAUTION: Use of controls, adjustments or
performance of procedure other than those specified herein may result in hazardous light exposure.
With specific regard to laser safety, the equipment complies with performance standards for laser product set by government, national and international agencies as a Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance.
For Consumables
Council Directive 2006/95/EC as amended. Approximation of the laws of the member states related to low voltage equipment.
December 15, 2004:
Council Directive 2004/108/EC as amended. Approximation of the laws of the member states related to electromagnetic compatibility.
March 9, 1999:
Council Directive 99/5/EC, on radio equipment and telecommunications terminal equipment and the mutual recognition of the conformity.
A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your XEROX Limited representative.
Store all consumables in accordance with the instructions given on the package or container.
Keep all consumables away from the reach of children.
Never throw print cartridges or toner containers into an open flame.
Cartridges: When handing cartridges, for example ink, fuser, etc, avoid skin or eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge. This can increase the risk of skin or eye contact.
Product Safety Certification
This product is certified by the following Agency using the Safety standards listed.
Agency Standard
Underwriters Laboratories Inc. UL60950-1st Edition (2003) (USA/
Canada)
SEMKO IEC60950-1st Edition 1 (2001)
This product has been manufactured under a registered ISO 9001 Quality system.

Regulatory Information

NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to this
equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment.
CE Mark
The CE mark applied to this product, symbolizes XEROX's declaration of conformity with the following applicable European Union Directives, as of the dates indicated:
December 12, 2006:
WARNING: Shielded cables must be used with this
equipment to maintain compliance with FCC regulations.
iii
OpenSSL License
Copyright (c) 1998-2001 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright
notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this
software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)"
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must
not be used to endorse or promote products derived from this software without
5. prior written permission. For written permission, please contact
openssl-core@openssl.org.
6. Products derived from this software may not be called
"OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project.
7. Redistributions of any form whatsoever must retain the
following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN
ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This product includes cryptographic software written by Eric Young(eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).
Original SSLeay License
Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved.
This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL.
This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com). Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the copyright notice,
this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this
software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" The word 'cryptographic' can be left out if the rouines from the library being used are not cryptographic related.
4. If you include any Windows specific code (or a derivative
thereof) from the apps directory (application code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)"
iv
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.]
Environmental Compliance
USA
Energy Star
As an ENERGY STAR® partner, Xerox Corporation has determined that (the basic configuration of) this product meets the ENERGY STAR guidelines for energy efficiency.
The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks.
The ENERGY STAR Office Equipment Program is a team effort between U.S., European Union and Japanese governments and the office equipment industry to promote energy-efficient copiers, printers, fax, multifunction machine, personal computers, and monitors. Reducing product energy consumption helps combat smog, acid rain and long-term changes to the climate by decreasing the emissions that result from generating electricity.
Xerox ENERGY STAR equipment is preset at the factory. Your machine will be delivered with the timer for switching to Power Save Mode from the last copy/print out, set at 30 minutes. A more detailed description of this feature can be found in the Machine Setup Section of this guide.
v
Product Recycling and Disposal
European Union
Domestic/Household Environment
Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste. Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge. Please contact your local disposal authority for information. In some member states, when you purchase new equipment, your local retailer may be required to take back your old equipment free of charge. Please ask you retailer for information.
Prior to disposal, please contact your local dealer or Xerox representative for end of life takeback information.
If you are managing the disposal of your Xerox product, please note that the product may contain lead, Perchlorate and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities. In the United States, you may also refer to the Electronic Industries Alliance web site: www.eiae.org.
Perchlorate Material - This product may contain one or more Perchlorate-containing devices, such as batteries. Special handling may apply, please see www.dtsc.ca.gov/hazardouswaste/
perchlorate/.
Others Countries
Please contact your local waste authorities and request disposal guidance.
EH&S Contact Information
For more information on Environment, Health and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: USA: 1-800 828-6571 Canada: 1-800 828­6571 Europe: +44 1707 353 434.
Product Safety information for US
Professional/Business Environment
Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures.
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures.
North America
Xerox operates an equipment takeback and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit
www.xerox.com/environment or for recycling and disposal
information, contact your local authorities. In the United States, you may also refer to the Electronic Industries Alliance web site:
www.eiae.org.
Xerox operates a worldwide equipment take back and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK­XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment.
www.xerox.com/about-xerox/environment/enus.html
Product Safety information for EU
www.xerox.com/about-xerox/environment/eneu.html
vi

1 Introduction

Congratulations on the purchase of your printer!
This chapter includes:
Special features
Printer overview
Finding more information

Special features

Your new printer is equipped with several special features that improve the print quality. You can:
Print with excellent quality and high speed
• You can print up to 1200 x 1200 dpi effective output. See the Software section.
• Your printer prints A4-sized paper at up to 33 ppm and letter-sized paper at up to 35 ppm. For duplex printing, your printer prints A4-sized paper at up to
b
17 ipm
Handle paper flexibly
• multi-purpose tray supports letterheads, envelopes, labels, transparencies, custom-sized materials, postcards, and heavy paper. multi-purpose tray holds up to 50 sheets of plain paper.
250-sheet tray 1 and 250-sheet optional tray 2 support plain paper in various sizes.
• Multiple output tray; select either the output tray (face-down) or the rear cover (face-up) for the most convenient access.
Straight-through paper path capability from multi- purpose tray to the rear cover.
Create professional documents
•Print Watermarks. You can customize your
9
8
documents with words, such as “Confidential”. See the Software section.
•Print Booklets. This feature enables you to easily print a document to create a book. Once printed, all you have to do is fold and staple the pages. See the Software section.
•Print Posters. The text and pictures of each page of your document are magnified and printed across the sheet of paper and can then be taped together to form a poster. See the Software section.
and letter-sized paper at up to 17.5 ipm.
Save time and money
1 2
3 4
Expand the printer capacity
a
* Zoran IPS Emulation compatible with PostScript 3
* 136 PS3 fonts
• Contains UFST and MicroType from Monotype Imaging Inc.
Print in various environments
• You can print in Windows 2000/XP/Vista/2003.
• Your printer is compatible with Macintosh.
• Your printer comes with both Parallel and USB interfaces.
• You can also use a network interface. The Phaser 3435/DN comes with a built-in network interface, 10/100 Base TX.
• You can print on both sides of the paper to save paper (Double-sided printing).
• You can print multiple pages on a single sheet of paper to save paper (2-Up printing). See the Software section.
• You can use preprinted forms and letterhead with plain paper. See the Software section.
• This printer automatically conserves electricity by substantially reducing power consumption when not in use.
•The Phaser 3435 series have 64 MB of memory which can be expanded to 320 MB. See page 10.1.
•A Network interface enables network printing.
•A PostScript 3 Emulation* (PS) enables PS printing.
• © Copyright 1995-2005, Zoran Corporation. All rights reserved. Zoran, the Zoran logo, IPS/PS3 and OneImage are trademarks of Zoran Corporation.
a. pages per minute b. images per minute
1.1 <
Introduction>
Printer features
The table below lists a general overview of features supported by your printer.
(I: Installed, O: Option, NA: Not Available)
Features Phaser 3435/DN
IEEE 1284 Parallel I
USB 2.0 I

Printer overview

Front view

Network Interface
(Ethernet 10/100 Base TX)
PostScript* Emulation I
Duplex printing
a. Printing on both sides of paper.
a
I
I
* The figure above shows an Phaser 3435/DN
with all available options.
1.2 <
1
2
3
4
5
6
Introduction>
output tray
control panel
handle
paper level indicator
optional tray 2
tray 1
7
multi-purpose tray
8
front cover
9
output support
multi-purpose tray
10
paper width guides
multi-purpose tray
11
extension

Rear view

Control panel overview

/
Start/Stop: Cancels an operation at any time; resumes
1
printing.
2
Back: Sends you back to the upper menu level.
1
control board cover
2
network port
3
USB port
4
parallel port
optional tray 2 cable
5
connector
* The figure above shows an Phaser 3435/DN
with all available options.
6
duplex unit
7
power receptacle
8
power switch
9
rear cover
3
Status: Shows the status of your printer. See page 1.4.
Menu: Enters Menu mode and scrolls through the available
4
menus.
LCD: Displays the printer status, error messages and menus
5
in progress.
scroll: Scrolls through the options available in the selected
6
menu, and increases or decreases value.
7
OK: Confirms the selection on the display.
1.3 <
Introduction>

Understanding the Status LED

Finding more information

Status Description
Off • The printer is powerd off.
• The printer is on.
On
• The printer can receive data from the computer.
Green
Blinking
• When the backlight blinks slowly, the printer is receiving data from the computer.
• When the backlight blinks quickly, the printer is printing data.
• A paper jam has occurred. To solve the problem, see page 9.1.
• The front cover is open. Close the front cover.
• There is no paper in the tray. Load paper in the tray.
On
• The print cartridge installed is not a genuine cartridge, and you selected Stop at the NonGenuine Toner prompt. See page 9.6.
• The lifespan of the print cartridge is reached, and you selected Stop at the Toner Exhausted prompt. See page 9.6.
• The printer has stopped printing due to a major error.
Red
• A minor error is occurring and the printer is waiting for the error to be cleared. When the problem is cleared, the printer resumes printing.
• The print cartridge is totally exhausted. Remove the old print cartridge and install a new one. See page 8.3.
• The print cartridge installed is not a genuine
Blinking
cartridge, and you selected Continue at the NonGenuine Toner prompt. See page 9.6.
• The lifespan of the print cartridge is reached, and you selected Continue at the Toner Exhausted prompt. See page 9.6.
• The print cartridge is low. Order a new print cartridge. You can temporarily improve print quality by redistributing the toner. See page 8.3.
You can find information for setting up and using your from the following resources, either printed or onscreen.
Quick Install Guide
Provides information on setting up your printer and, therefore, be sure to follow the instructions in the guide to get the printer ready.
Quick Use Guide Provides information on using your printer or
Workcentre 3428
Online User’s Guide
cleaning jam and, therefore, be sure to follow the instructions in the guide to use the printer.
Provides you with step-by-step instructions for using your printer’s full features, and contains information for maintaining your printer, troubleshooting, and installing accessories.
This user’s guide also contains the Software Section providing you with information on how to print documents with your printer on various operating systems, and how to use the supplied software utilities.
Note
You can access the user’s guides in other languages from the Manual folder on the printer driver CD.
Printer Driver Help
Provides you with help information on printer driver properties and instructions for setting up the properties for printing. To access a printer driver help screen, click Help from the printer properties dialog box.
Xerox website If you have Internet access, you can get help,
support, printer drivers, manuals, and order information from the Xerox website,
www.xerox.com/office/support
.
1.4 <
Introduction>

Selecting a location

Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays.
The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the printer close to the edge of your desk or table.
Clearance space
Front: 500 mm (enough space
so that trays can be opened or removed)
Back: 350 mm (enough space to allow opening of the rear
cover or the duplex unit)
Right: 100 mm (enough space
for ventilation)
Left: 100 mm (enough space to allow opening of the control board cover)
1.5 <
Introduction>
2 System setup
This chapter provides step by step information on setting up your printer.
This chapter includes:
Using control panel menus
Menu overview
Printing a demo page
Changing the display language

Using control panel menus

A number of menus are available to make it easy for you to change the printer settings. The diagram on the next column shows the menus and all of the menu items available in each menu. The items in each menu and the options you can select are described in more detail in the tables beginning on page 2.2.

Accessing control panel menus

You can control your printer from the printer’s control panel. You can also set the control panel menus while the printer is in use.
1 Press Menu until the menu you want appears on the bottom line of
the display and press OK.

Menu overview

The control panel menus are used to configure the printer. The control panel provides access to the following menus:
Information
(See page 2.2.)
Menu Map Configuraton Demo Page PCL Font List PS3 Font List EPSON Font
Graphic
(See page 2.4.)
Resolution Darkness
a
Layout
(See page 2.2.)
Orientation Simplex Margin Duplex Duplex Margin
Paper
(See page 2.3.)
Copies Paper Size Paper Type Paper Source Tray Chaining
2 Press the Up/down arrow buttons until the desired menu item
appears and press OK.
3 If the menu item has sub menus, repeat step 2.
4 Press the Up/down arrow buttons to access the desired setting
option or the required value.
5 Press OK to save your selection.
An asterisk (*) appears next to the selection on the display, indicating that it is now the default.
6 Press Start/Stop to return to Standby mode.
After 30 seconds of inactivity (no key being pressed), the printer automatically returns to Standby mode.
Note
Print settings made from the printer driver on a connected computer override the settings on the control panel.
Note
Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine.

System Setup

(See page 2.4.)
Language Power Save Auto Continue Altitude Adj. Auto CR Job Timeout Maintenance Clear Setting
a. Available when the installed memory is larger than 128 MB.
Emulation
(See page 2.5.)
Emulation Type Setup
Network
(See page 2.6.)
TCP/IP EtherTalk Ethernet Speed Clear Setting Network Info.
802.1x CentreWare IS
a
2.1 <
System setup>

Information menu

Layout menu

This menu contains printer information pages that give details about the printer and its configuration.
Item Explanation
Menu Map The menu map shows the layout and current
settings of the control panel menu items.
Configuraton The configuration page shows the printer’s
current configuration. See page 8.1.
Demo Page The demo page allows you to check if your
printer properly performs printing. See page 2.7.
PCL Font List PS3 Font List
The font sample list shows all of the fonts currently available in the selected language.
EPSON Font The font sample list shows all of the fonts
currently available in the selected language.
Use the Layout menu to define all settings relating to output.
Item Explanation
Orientation
Values: Portrait, Landscape
Choose the default orientation of the print image on the page.
Landscape
Simplex Margin
Portrait
Set the margin of print materials for one-sided printing. You can increase or decrease the value in
0.1 mm increments. The margins may differ according to the paper size and printing orientation.
Top Margin: Set the top margin, from 0.0 to 250 mm.
Left Margin: Set the left margin, from 0.0 to 164 mm.
Duplex
Val ue s: Off, Long Edge, Short Edge
To print on both sides of paper, choose the binding edge as follows.
Long Edge: Flip on the long edge. Prints pages to read like a book.
Short Edge: Flip on the short edge. Prints pages to read by flipping over like a note pad.
2
25
Long Edge in the Portrait orientation
2
5
Short Edge in the Portrait orientation
3
3
3
5
Long Edge in the Landscape orientation
2
Short Edge in the Landscape orientation
3
5
Select Off to print on one side of the paper.
2.2 <
System setup>
Item Explanation
Duplex Margin
In this menu, you can set the margins for double­sided printing. You can increase or decrease the value in 0.1 mm increments.
Top Margin: Set the top margin, from 0.0 to 9.9 mm. The default is 5.0 mm.
Left Margin: Set the left margin, from 0.0 to 9.9 mm. The default is 5.0 mm.
Short Binding: Set the bottom margin of the back of the page for short binding, from 0.0 to 22 mm. The default is 0 mm.
Long Binding: Set the right margin of the back of the page for long binding, from 0.0 to 22 mm. The default is 0 mm.

Paper menu

Use the Paper menu to define all settings relating to print material input and output, as well as the specific print material you are using with your printer.
Item Explanation
Copies
Paper Size
Values: 1 ~ 999
Set the default number of copies by selecting any number from 1 to 999. The default is 1.
Values: A4, A5, A6, JIS B5, ISO B5, Letter, Legal, Executive, No.10 Env., Monarch Env., DL Env., C5 Env., C6 Env., US Folio, Oficio,
Custom Paper
Select the paper size currently loaded in tray.
Custom Paper: You can configure the size for your own custom paper. Set the width from 98 mm to 216 mm, and the height from 148 mm to 356 mm.
Paper Type
Paper Source
Tray Chaining
Values: Plain Paper, Bond, Transparency, Envelope, Labels, Card Stock, Preprinted, Color, Cotton Paper, Recycled, Achive, Thick, Thin
Select the paper type currently loaded in tray.
Values: , Tray 1, Tray 2, MP Tray, Manual Tray, Auto
Using this item, you can set which tray you want to use.
Auto: The printer can automatically determine the source.
Manual Tray: The printer uses MP Tray.
Tray 2: Available only when optional tray is installed.
Values: Off, On
When you select any other value except Auto from Paper Source and the selected tray is empty, the printer automatically prints from other trays.
If this menu item is set to Off, the Status LED lights red and the printer doesn’t work until you insert paper into the specified tray.
2.3 <
System setup>

Graphic menu

System Setup menu

Use the Graphic menu to change settings affecting the quality of the printed characters and images.
Item Explanation
Resolution
Values: 600dpi-Normal, 1200dpi-Best
Specify the number of dots printed per inch (dpi). The higher the setting, the sharper printed characters and graphics.
• If your print jobs are mostly text, select 600dpi- Normal for the highest quality printing.
•Select 1200dpi-Best when your job contains bitmapped images, such as scanned photos or some graphics, that will benefit from enhanced line screening.
Darkness
Values: Plain, Light, Dark
You can lighten or darken the print on the page by changing the toner density setting. The Plain setting usually produces the best result. Use the Light toner density setting to save toner.
Use the System Setup menu to configure a variety of printer features.
Item Explanation
Language
Values: English, FRANCAIS, Espanol, Portugues B., Deutsch, Italiano...
This setting determines the language of the text that appears on the control panel display and information printing.
Power Save
Values: [ 5 ] Min, [ 10 ] Min, [ 15 ] Min, [ 20 ] Min, [ 30 ] Min, [ 60 ] Min, [ 120 ] Min
When the printer does not receive data for an extended period of time, power consumption is automatically lowered. You can set how long the printer waits before going to power save mode.
Auto Continue
Values: Off, On
This item determines whether or not the printer continues printing when it detects the paper is mismatched with your paper setting.
Off: If a paper mismatch occurs, the message will remain on the display and the printer will remain off-line until you insert the correct paper.
On: If a paper mismatch occurs, an error message will display. The printer will go offline for 30 seconds, then automatically clear the message and continue printing.
2.4 <
Altitude Adj.
Auto CR
System setup>
Values: Plain, High1, High2, High3
You can optimize print quality according to your altitude.
Values: LF, LF+CR
This item allows you to append the required carriage return to each line feed.
Refer to the following samples:
AA BB CC
LF LF+CR
AA BB CC
Item Explanation
Job Timeout
Values: 0 ~ 1800 sec
PCL
This menu sets the PCL emulation configuration. You can set the font type, symbol type, lines per page, and point size.
You can set the length of time the printer waits before printing the last page of a print job that does not end with a command to print the page. The default is 15 sec.
When a print time-out occurs, the printer prints the page in the print buffer.
Maintenance This item allows you to maintain your printer.
Clean Drum: Cleans the OPC drum of the cartridge and produces a cleaning sheet with toner debris on it.
Clean Fuser: Cleans the fuser unit inside of the printer and produces a cleaning sheet with toner debris on it.
Supplies Life: This item allows you to check how many pages have printed and how much toner is left in the cartridge.
Clear Setting This menu item allows you to restore the
printer’s factory default settings.

Emulation menu

Use the Emulation menu to configure printer language emulation.
Item Explanation
Item Explanation
Typeface
Values: PCL 1 ~ PCL 54
You can select the standard font to be used in PCL emulation.
• PCL 1~PCL 7’s interval between letters is fixed, and PCL 8~PCL 45’s interval is proportional to the font type and point size. You can adjust the font size of PCL 1~PCL 7 using the Pitch item, and PCL 8~PCL 45 can do using Point Size item.
• PCL 46~PCL 54’s interval and point size are fixed.
Symbol
Values: ROMAN8 ~ PCYRIL
This item selects the symbol to be used in PCL emulation. The symbol is the group of numbers, marks, and special signs being used when printing letters. The default is PC8.
Point Size
Values: 4.00 ~ 999.75 (0.25 unit)
When you select one between PCL 8 and PCL 45 from the Typeface menu, you can determine the font size by setting the height of the characters in the font. The default is 12.00.
Emulation Type
Setup
Values: Auto, PCL, EPSON, PostScript, IBM
The printer language defines how the computer communicates with the printer. If you select Auto, your printer can change the printer language automatically.
Values: PCL, PostScript, EPSON
See the tables on page 2.5 to configure the printer language.
2.5 <
Courier
Pitch
Lines
System setup>
Values: Regular, Dark
This item lets you select the version of Courier font to use.
Values: 0.44 ~ 99.99 (0.01 unit)
When you select a font between PCL 1 and PCL 7 from the Typ ef ace menu, you can determine the font size by setting the number of characters that will print in one horizontal inch of type. The default value, 10 is the best size.
Values: 5 ~ 128 (1 unit)
This item allows you to set vertical spacing from 5 to 128 lines for the default paper size. The lines may differ according to the paper size and printing orientation.
PostScript
This menu provides you with the Print PS Error menu item.
Item Explanation

Network menu

This menu lets you configure the network interface installed in your printer. You can reset the network interface and print a configuration page.
Print PS Error
Values: On, Off
You can select whether or not your printer prints an error list when a PS error occurs.
•Select On to print PS 3 emulation errors. If an error occurs, the job stops processing, the error message prints, and the printer flushes the job.
• If this menu is set to Off, the job is flushed without an indication of the error.
EPSON
This menu sets the EPSON emulation configuration.
Item Explanation
Font
Character Set
Character Tab.
Pitch
LPI
Auto Wrap
Values: SANSERIF, ROMAN
You can select the standard font that will be used in EPSON emulation.
Values: USA, FRANCE, GERMANY, UK, DENMARK1, SWEDEN, ITALY, SPAIN1, JAPAN, NORWAY, DENMARK2, SPAIN2, LATIN
This item allows you to select a character set of the desired language.
Values: ITALIC, PC437US, PC850
This item selects the character set.
Values: 10, 12, 17.14, 20
You can determine the font size by setting the number of characters that will print in one horizontal inch of type.
Values: 6, 8
You can set the number of lines printed in one vertical inch.
Values: Off, On
This item determines whether or not the printer automatically performs line feed when the data overflows the printable area of the print material.
Item Explanation
TCP/IP
Values: DHCP, BOOTP, Static
This item allows you to manually set the TCP/IP addresses or receive the addresses from the network.
DHCP: The DHCP server assigns the IP address to you automatically.
BOOTP: The BOOTP server assigns the IP address to you automatically.
Static: You can enter IP address, subnet mask, and gateway manually.
EtherTalk
Values: Off, On
This item lets you select whether or not you use the EtherTalk protocol.
Off: You can disable the EtherTalk protocol.
On: You can enable the EtherTalk protocol.
Ethernet Speed
Values: Auto, 10M Half, 10M Full, 100M Half, 100M Full
This item allows you to select the ethernet speed.
Clear Setting
This item performs a simple reset and restores the factory default settings for the network configuration. This setting will only take effect after you have reset the printer.
Network Info.
802.1x
This item prints a page showing the network parameters you set.
Values: Off, On
This item is for connecting with an authentication server. If you need to connect this product to an authentication server, set this item On.
CentreWare IS
Values: Off, On
This item lets you select whether or not you use the embeded web server called CentreWare IS. If you turn this item Off, you cannot connect to the printer’s embeded web server.
2.6 <
System setup>

Printing a demo page

Print a demo page to make sure that the printer is operating correctly.
1 Press Menu and then OK when Information appears.
2 Press the Up/down arrow buttons until Demo Page appears and
press OK.
A demo page prints out.

Changing the display language

To change the language that is displayed on the control panel, follow these steps:
1 Press Menu until System Setup appears on the bottom line of the
display and press OK.
2 Press OK when Language appears.
3 Press the Up/down arrow buttons to select the language you want
and press OK.
4 Press Start/Stop to return to Standby mode.

Using toner save mode

Toner save mode allows the printer to use less toner on each page. Activating this mode extends the life of your print cartridge and reduces your cost per page beyond what one would experience in the normal mode, but it reduces print quality.
There are two ways to enable this mode:

Using the control panel button

Press Toner Save on the control panel. The printer must be in Standby mode; the Status LED lights green and Ready is shown on the display.
• If the button backlight is on, the mode is enabled and the printer uses less toner to print a page.
• If the button backlight is off, the mode is disabled and the printer prints in normal mode.

From the software application

You can set toner save mode from the printer properties window on your printer driver. See the Software Section.
2.7 <
System setup>

3 Software overview

This chapter gives you an overview of the software that comes with your printer. Further details about installing and using the software are explained in the Software Section.
This chapter includes:
Supplied software
Printer driver features
System requirements

Supplied software

You must install the printer software using the supplied CD after you have set up your printer and connected it to your computer.
CD provides you with the following software:
CD Contents
Printer software CD
Windows Printer driver: Use this driver to
take full advantage of your printer’s features.
Status Monitor: Appears when printing errors occur.
Printer Settings Utility: You can configure print settings.
PostScript Printer Description (PPD) file: Use the PostScript driver to print documents with complex fonts and graphics in the PostScript language.
SetIP: Use this program to set your printer’s TCP/IP addresses.
User Guide
in PDF.
Linux Printer driver: Use this driver to
run your machine from a Linux computer and print documents.
Mac OS PostScript Printer Description
(PPD) file: Use this file to run your printer from a Macintosh computer and print documents.
3.1 <
Software overview>

Printer driver features

System requirements

Your printer drivers support the following standard features:
• Paper source selection
• Paper size, orientation and media type
• Number of copies
In addition, you can use various special printing features. The following table shows a general overview of features supported by your printer drivers:
Feature
Print quality option O O O
Poster printing O
Multiple pages per sheet (N-up)
Fit to page printing O O O
Scale printing O O O
Different source for first page
Watermark O X X
Overlay O
Windows Mac OS
PCL 6 PostScript PostScript
X X
OO O
O
XO
X X
Before you begin, ensure that your system meets the following requirements:
Windows
Item Requirements Recommended
Operating system
CPU Windows 2000 Pentium II
RAM Windows 2000 64 MB or more 128 MB
Free disk space
Windows 2000/XP/Vista/2003
Pentium III 400 MHz or higher
Windows XP/ 2003
Windows Vista Pentium IV
Windows XP/ 2003
Windows Vista 512 MB or more 1024 MB
Windows 2000 300 MB or more 1 GB
Windows XP/ 2003
Pentium III 933 MHz or higher
3 GHz or higher
128 MB or more 256 MB
1GB or more 5GB
933 MHz
Pentium IV
1GHz
Pentium IV
3GHz
3.2 <
Windows Vista 15 GB or more 15 GB
Internet Explorer
5.0 or higher
Note
Users who have administrator rights can install the software.
Mac OS
Item Requirements
Operating system Mac OS 10.3 ~ 10.5
CPU Intel processor PowerPC G4/G5
RAM Intel-based Mac 512 MB
Power-PC based Mac 128 MB
Free HDD space 1 GB
Connection USB interface, Network interface
Software overview>

4 Network setup

This chapter gives you step-by-step instructions for setting up your printer for network connections.
This chapter includes:
Introduction
Supported operating systems
Configuring TCP/IP
Configuring EtherTalk
Setting Ethernet speed
Restoring the network configuration
Printing a network configuration page
Configuring 802.1x
Configuring CentreWare IS

Introduction

Once you have connected your printer to a network with an RJ-45 Ethernet cable, you can share the printer with other network users.
You need to set up the network protocols on the printer to use it as your network printer.

Supported operating systems

The following table shows the network environments supported by the printer:
Item Requirements
Network interface • 10/100 Base-TX
Network operating system
Network protocols • TCP/IP on Windows
Dynamic addressing server
• TCP/IP: Transmission Control Protocol / Internet Protocol
• DHCP: Dynamic Host Configuration Protocol
• BOOTP: Bootstrap Protocol
• Windows 2000/XP/Vista/2003
• Mac OS 10.3 ~ 10.5
• Various Linux OS
•EtherTalk
•802.1x
• CentreWare IS
•DHCP, BOOTP

Via network administration programs

You can configure your printer’s print server settings and manage the printer via the following programs that came with your printer:
CentreWare IS: A web server embedded in your network printer, which allows you to remotely configure the printer settings and network parameters necessary for the printer to be connected to various network environments.
SetIP: A utility program allowing you to select your network printer and manually configure the printer's TCP/IP addresses.

Via the control panel

You can set up the following basic network parameters through the printer’s control panel:
• Configure TCP/IP
• Configure EtherTalk, 802.1x, and CentreWare IS
4.1 <
Network setup>

Configuring TCP/IP

Configuring EtherTalk

Your printer can be set up with a variety of TCP/IP network information, such as an IP address, a subnet mask, a gateway, and DNS addresses. There are several ways in which your printer can be assigned a TCP/IP address, depending on your network.
• Static addressing: A TCP/IP address is assigned manually by the system administrator.
• Dynamic addressing via BOOTP/DHCP (default): A TCP/IP address is assigned automatically by the server.
Note
Before configuring TCP/IP, you need to set the network protocol to TCP/IP.

Static addressing

To enter a TCP/IP address from your printer’s control panel, take the following steps:
1 Press Menu until Network appears on the bottom line of the
display and press OK.
2 Press OK when TCP/IP appears.
3 Press the Up/down arrow buttons until Static appears and press
OK.
4 Press OK when IP Address appears.
5 Set the first byte between 0 and 255 using the Up/down arrow
buttons and press OK to move to the next byte.
Repeat this to complete the address from the 1st byte to the 4th byte.
6 When you have finished, press OK.
7 Repeat step 5 and 6 to configure the other TCP/IP parameters:
subnet mask and gateway address.
8 Press Start/Stop to return to Standby mode.
EtherTalk is AppleTalk used in an Ethernet network. This protocol is widely used in Macintosh network environments. To use EtherTalk, take the following steps:
1 Press Menu until Network appears on the bottom line of the
display and press OK.
2 Press the Up/down arrow buttons until EtherTalk appears and
press OK.
3 Press the Up/down arrow buttons until On appears and press OK.
4 Press Start/Stop to return to Standby mode.

Setting Ethernet speed

You can select the communication speed for Ethernet connections.
1 Press Menu until Network appears on the bottom line of the
display and press OK.
2 Press the Up/down arrow buttons until Ethernet Speed appears
and press OK.
3 Press the Up/down arrow buttons until the speed you want
appears and press OK.
4 Press Start/Stop to return to Standby mode.

Restoring the network configuration

You can return the network configuration to its default settings.
1 Press Menu until Network appears on the bottom line of the
display and press OK.
2 Press the Up/down arrow buttons until Clear Setting appears and
press OK.

Dynamic addressing (BOOTP/DHCP)

To have a TCP/IP address assigned automatically by the server, take the following step:
1 Press Menu until Network appears on the bottom line of the
display.
2 Press OK when TCP/IP appears.
3 Press the Up/down arrow buttons until DHCP or BOOTP appears
and press OK.
4 Press Start/Stop to return to Standby mode.
4.2 <
3 Press OK when Ye s appears to restore the network configuration.
4 Power the printer off and back on.
Network setup>

Printing a network configuration page

Configuring CentreWare IS

The network configuration page shows how the network interface card on your printer is configured.
1 Press Menu until Network appears on the bottom line of the
display and press OK.
2 Press the Up/down arrow buttons until Network Info. appears and
press OK.
3 Press OK when Ye s appears.
The network configuration page prints out.

Configuring 802.1x

Your printer has 802.1x protocol on its network. 802.1x is a security standard for port based network access control. It secures your network against unauthorized access by requiring authentication before network access and data transmission are allowed. There are 3 mutually exclusive options for 802.1x authentication.
To use 802.1x, take the following steps:
1 Press Menu until Network appears on the bottom line of the
display and press OK.
2 Press the Up/down arrow buttons until 802.1x appears and press
OK.
Your printer can use CentreWare IS (Internet Services). To enable CentreWare IS, take the following steps:
1 Press Menu until Network appears on the bottom line of the
display and press OK.
2 Press the Up/down arrow buttons until CentreWare IS appears
and press OK.
3 Press the Up/down arrow buttons until On appears and press OK.
3 Press the Up/down arrow buttons until On appears and press OK.
4 Press the Up/down arrow buttons until the desired authentication
method appears.
EAP-MD5: EAP-MD5 (Extensible Authentication Protocol Message Digest algorithm 5) is a message hashing scheme between client and server to allow the transfer of user data in a secure fashion.
EAP-MSCHAPv2: EAP-MSCHAP (Extensible Authentication Protocol Microsoft version of the Challenge-Handshake Authentication Protocol). MSCHAP v2 is a one-way encrypted password, mutual authentication process. MS-CHAPv2 uses different hashing/encryption algorithms to encode the UserID and passwords.
PEAP: PEAP (Protected EAP).
5 Enter user name and passcode using Up/down arrow button.
6 Press OK to save the selection.
7 Press Start/Stop to return to Standby mode.
4.3 <
Network setup>

5 Loading print media

This chapter will help you understand types of paper you can use with your printer and how to properly load paper in the different paper trays for the best print quality.
This chapter includes:
Selecting print media
Loading paper
Selecting an output location

Selecting print media

You can print on a variety of print media, such as plain paper, envelopes, labels, and transparencies. Always use print media that meet the guidelines for use with your printer. Print media that does not meet the guidelines outlined in this user’s guide may cause the following problems:
• Poor print quality
• Increased paper jams
• Premature wear on the printer.
Properties, such as weight, composition, grain, and moisture content, are important factors that affect the printer’s performance and the output quality. When you choose print materials, consider the following:
• Desired outcome: The print media you choose should be appropriate for your project.
• Size: You can use any size media that fits easily within the paper adjusters of the paper tray.
• Weight: Your printer supports print media weights as follows:
- 16 to 24 lb bond (60 to 90 g/m
- 16 to 43 lb bond (60 to 163 g/m
- 20 to 24 lb (75 to 90 g/m
• Brightness: Some print media are whiter than others and produce sharper, more vibrant images.
• Surface smoothness: The smoothness of the print media affects how crisp the printing looks on the paper.
2
) for the tray 1 and optional tray 2
2
2
) for the multi-purpose tray
) for the duplex printing
Notes
• Some print media may meet all of the guidelines in this section and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Xerox no control.
• Before purchasing large quantities of print media, ensure that it meets the requirements specified in this user’s guide.
has
Caution
Using print media that does not meet these specifications may cause problems, requiring repairs. Such repairs are not covered by Xerox’s warranty or service agreements.
5.1 <
Loading print media>

Supported sizes of paper

Type Size Dimensions Weight
Letter 215.9 x 279 mm (8.5 x 11 inches)
Legal 215.9 x 355.6 mm (8.5 x 14 inches)
Folio 216 x 330 mm (8.5 x 13 inches)
Oficio 215 x 340 mm (8.5 x 13.5 inches)
• 60 to 90 g/m2 (16 to 24 lb bond ) for the tray
• 60 to 163 g/m bond ) for the multi­purpose tray
A4 210 x 297 mm (8.27 x 11.69 inches)
Plain paper
JIS B5 182 x 257 mm (7.18 x 10.12 inches)
ISO B5 176 x 250 mm (6.93 x 9.84 inches)
Executive 184.2 x 266.7 mm (7.25 x 10.5 inches)
A5 148.5 x 210 mm (5.85 x 8.27 inches)
A6 105 x 148.5 mm (4.13 x 5.85 inches)
Envelope Monarch 98.4 x 190.5 mm (3.88 x 7.5 inches)
Envelope COM-10 105 x 241 mm (4.12 x 9.5 inches)
Envelope
Envelope DL 110 x 220 mm (4.33 x 8.66 inches)
75 to 90 g/m
2
Envelope C5 162 x 229 mm (6.38 x 9.02 inches)
Envelope C6 114 x 162 mm (4.49 x 6.38 inches)
Transparency Letter, A4 Refer to the Plain paper section 138 to 146 g/m
a
2
(16 to 43 lb
(20 to 24 lb)
2
Capacity
• 250 sheets of 80 g/m
b
2
(20 lb bond) paper for the tray
• 50 sheets for the multi­purpose tray
5 sheets of 75 g/m
2
(20 lb) in
the multi-purpose tray
5 sheets of 75 g/m2 (20 lb) in the multi-purpose tray
Letter, Legal, Folio,
Labels
Oficio, A4, JIS B5, ISO B5, Executive,
Refer to the Plain paper section 120 to 150 g/m
A5, A6
Letter, Legal, Folio,
Card stock
Oficio, A4, JIS B5, ISO B5, Executive,
Refer to the Plain paper section 60 to 163 g/m
A5, A6
Minimum size (custom) 76 x 127 mm (3 x 5 inches)
Maximum size (custom) 215.9 x 356 mm (8.5 x 14 inches)
a. If media weight is over 24 lb (90 g/m2), use the multi-purpose tray. b. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
Note
For duplex printing, A4, Letter, Oficio, Legal, and Folio sizes are supported.
2
2
(16 to 43 lb)
60 to 163 g/m
2
(16 to 43 lb bond )
(32 to 40 lb)
2
5 sheets of 75 g/m
(20 lb) in
the multi-purpose tray
2
5 sheets of 75 g/m
(20 lb) in
the multi-purpose tray
2
5 sheets of 75 g/m
(20 lb) in
the multi-purpose tray
5.2 <
Loading print media>

Guidelines for selecting and storing print media

Guidelines for special print media
When selecting or loading paper, envelopes, or other print materials, keep these guidelines in mind:
• Always use print media that conform with the specifications listed on page 5.3.
• Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.
• For the best print quality, use only high quality copier grade paper specifically recommended for use in laser printers.
• Avoid using the following media types:
- Paper with embossed lettering, perforations, or a texture that is too
smooth or too rough
- Erasable bond paper
- Multi-paged paper
- Synthetic paper and thermally reactive paper
- Carbonless paper and Tracing paper.
• Use of these types of paper could result in paper jams, chemical smells, and damage to your printer.
• Store print media in its ream wrapper until you are ready to use it. Place cartons on pallets or shelves, not on the floor. Do not place heavy objects on top of the paper, whether it is packaged or unpackaged. Keep it away from moisture or other conditions that can cause it to wrinkle or curl.
• Store unused print media at temperatures between 15 (59o F to 86o F). The relative humidity should be between 10% and 70%.
• Store unused print media in a moisture-proof wrap, such as a plastic container or bag, to prevent dust and moisture from contaminating your paper.
• Load special media types one sheet at a time through the multi­purpose tray to avoid paper jams.
• To prevent print media, such as transparencies and label sheets, from sticking together, remove them as they print out.
o
C and 30o C
Media type Guidelines
• Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following factors:
- Weight: The weight of the envelope paper
should not exceed 90 g/m2 (24 lb) or jamming may occur.
- Construction: Prior to printing, envelopes
should lie flat with less than 6 mm (0.25 inches) curl, and should not contain air.
- Condition: Envelopes should not be wrinkled,
nicked, or otherwise damaged.
- Temperature: You should use envelopes that
are compatible with the heat and pressure of the printer during operation.
• Use only well-constructed envelopes with sharp and well creased folds.
• Do not use stamped envelopes.
• Do not use envelopes with clasps, snaps, windows, coated lining, self-adhesive seals, or other synthetic materials.
• Do not use damaged or poorly made envelopes.
• Be sure the seam at both ends of the envelope
Envelopes
extends all the way to the corner of the envelope.
Acceptable
Unacceptable
5.3 <
• Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the printer’s fusing temperature of 200° C (392° F) for
0.1 second. The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser.
• For the best print quality, position margins no closer than 15 mm (0.6 inches) from the edges of the envelope.
• Avoid printing over the area where the envelope’s seams meet.
Loading print media>
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