WESTERN DIGITAL MY PASSPORT SSD 1TB User Manual [nl]
MY PASSPORT™ SSD
Portable Hard Drive
User Manual
Accessing Online Support
Visit our product support website at http://support.wdc.com and choose from these topics:
▪ Downloads — Download software and updates for your WD product
▪ Registration — Register your WD product to get the latest updates and special offers at
http://register.wdc.com. You can also register using WD Discovery software.
▪ Warranty & RMA Services — Get warranty, product replacement (RMA), RMA status, and data recovery
information
▪ Knowledge Base — Search by keyword, phrase, or Answer ID
▪ Installation — Get online installation help for your WD product or software
▪ WD Community — Share your thoughts and connect with other WD users at http://community.wdc.com
Table of Contents
_________
Accessing Online Support.................................................................................ii
_________
1 About Your WD Drive....................................................................................1
Features.............................................................................................................................1
Kit Contents......................................................................................................................2
Optional Accessories.......................................................................................................2
Operating System Compatibility....................................................................................2
Disk Drive Format.............................................................................................................3
Physical Description.........................................................................................................3
USB 3.1 Type-C Interface.................................................................................................... 3
Registering Your Drive.....................................................................................................3
Handling Precautions.......................................................................................................3
_________
2 Connecting the Drive and Getting Started.................................................5
Connecting the Drive...................................................................................................... 5
Getting Started with the WD Software......................................................................... 5
_________
3 Backing Up Files.............................................................................................7
How the Backup Function Works...................................................................................7
Backing Up Files...............................................................................................................8
_________
4 Restoring Files..............................................................................................11
How the Restore Function Works.................................................................................11
Restoring Files................................................................................................................ 11
_________
5 Locking and Unlocking the Drive............................................................... 13
Password Protecting the Drive..................................................................................... 13
Unlocking the Drive........................................................................................................14
With the WD Security or WD Drive Utilities Software...................................................14
With the WD Drive Unlock Utility.................................................................................... 15
Changing Your Password.............................................................................................. 15
Turning Off the Drive Lock Feature...............................................................................16
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6 Managing and Customizing the Drive........................................................17
Checking Drive Health................................................................................................... 17
Safely Disconnecting the Drive ....................................................................................18
Erasing the Drive............................................................................................................18
Using the Drive Erase Function........................................................................................ 18
Using Five Invalid Passwords............................................................................................19
Registering the Drive.................................................................................................... 20
Restoring the WD Software..........................................................................................20
_________
7 Managing and Customizing the Software..................................................21
Configuring Your Cloud Service Account....................................................................21
Uninstalling the WD Software.......................................................................................22
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8 WD Discovery.............................................................................................. 23
Installing WD Discovery................................................................................................ 23
Using WD Discovery......................................................................................................24
Devices Tab.................................................................................................................... 24
Apps Tab.........................................................................................................................24
Available Apps................................................................................................................24
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9 Using the Drive with a Mac Computer...................................................... 26
Reformatting the Drive..................................................................................................26
Restoring the WD Software..........................................................................................26
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10 Troubleshooting........................................................................................ 27
Installing, Partitioning, and Formatting the Drive.......................................................27
Frequently Asked Questions......................................................................................... 27
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11 Compliance and Warranty Information................................................... 29
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Regulatory Compliance.................................................................................................29
FCC Class B Information................................................................................................... 29
ICES-003/NMB-003 Statement....................................................................................... 29
CE Compliance For Europe.............................................................................................. 29
Environmental Compliance (China)..............................................................................30
Warranty Information....................................................................................................30
Obtaining Service..............................................................................................................30
Limited Warranty.............................................................................................................. 30
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Australia/New Zealand..................................................................................................... 31
Warranty............................................................................................................................ 32
Obtaining Service..............................................................................................................33
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1
About Your WD Drive
Welcome to your My Passport™ SSD portable hard drive. This drive offers high
capacity in a sleek portable device. It features ultra-fast USB 3.1 connectivity, local
and cloud backup, and password protection to help protect your
unauthorized use.
This introductory chapter includes the following topics:
Features
Kit Contents
Operating System Compatibility
Disk Drive Format
Physical Description
Registering Your Drive
files from
About Your WD Drive
Handling Precautions
Features
With a compact design, high capacity, and your choice of local or cloud backup,
your My Passport SSD drive
the-go digital life.
Back Up Automatically — The My Passport SSD drive comes equipped with WD
Backup software to help make sure your photos, videos, music and documents
don’t get lost. You can set it to run automatically to your schedule. Just pick the
time and frequency to back up important
My Passport SSD drive.
Password Protection — The WD Security
and safe. Just activate password protection and set your own personalized
password.
Reimagined Design — The bold, vibrant design of the My Passport SSD drive is sure
to stop you in your tracks. It is portable storage reimagined and gives you the
opportunity to express yourself!
Easy to Use — My Passport SSD portable storage is ready to use out of the box so
you can start transferring files, saving your memories and backing up right away. It
comes with all the software you need to help protect all your data, including WD
Backup and WD Security software.
fits perfectly into the busy life of anyone with an on-
files from your system onto your
™
software helps keep your content private
Important:
My Passport SSD
User Manual
For the latest WD product information and news, visit our
website at http://www.wdc.com. For the latest software,
firmware, and product documentation and information, go to
http://support.wdc.com/downloads.aspx
1
Kit Contents
As shown in figure 1, your My Passport SSD drive kit includes the following:
Figure 1: My Passport SSD Portable Hard Drive Kit Components
▪ My Passport SSD portable hard drive, with WD Discovery software (includes
WD Backup, WD Security and WD Drive Utilities)
▪ USB 3.1 Type-C cable
▪ Type-C to A adapter
▪ Quick install guide
About Your WD Drive
Optional Accessories
For information about optional accessories for WD products, visit www.wdc.com
Operating System Compatibility
Your My Passport SSD drive and the WD Discovery, WD Drive Utilities and
WD Security software are compatible with the following operating systems:
Windows
▪ Windows 7
▪ Windows 8
▪ Windows 8.1
▪ Windows 10
®
The WD Backup software is compatible with the following operating systems:
▪ Windows 7
▪ Windows 8
▪ Windows 8.1
▪ Windows 10
™
macOS
▪ Mavericks
▪ Yosemite
▪ El Capitan
▪ Sierra
Compatibility can vary, depending on hardware configuration and operating
system.
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For highest performance and reliability, always install the latest updates and service
pack (SP). For Windows computers, go to the Start menu and select Windows
Update. For Mac computers, go to the Apple menu and select Software Update.
About Your WD Drive
Disk Drive Format
Your My Passport SSD drive is formatted as a single exFAT partition for
compatibility with updated Windows and Mac OS X operating systems. To use with
other operating systems, see Reformatting the Drive and Troubleshooting.
Physical Description
As shown in figure 2, the My Passport SSD drive has:
▪ A USB 3.1 Type-C interface port
USB 3.1 Type-C Interface
The USB 3.1 Type-C interface supports data transfer rates up to 10 Gb/s.
USB 3.1 is backward compatible with USB 2.0. A USB 2.0 Interface supports data
transfer rates up to 480 Mb/s.
Figure 2: My Passport SSD drive
Registering Your Drive
Always register your My Passport SSD drive to get the latest updates and special
offers. You can easily register your drive using the WD Discovery software. Another
way is to register online at http://register.wdc.com.
Handling Precautions
WD products are precision instruments and must be handled with care during
unpacking and installation. Rough handling, shock, or vibration can damage drives.
Always observe the following precautions when unpacking and installing your
external storage product:
▪ Do not drop or jolt the drive.
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▪ Do not move the drive during activity.
About Your WD Drive
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2
Connecting the Drive and Getting Started
Connecting the Drive and Getting Started
This chapter provides instructions for connecting the drive and installing the WD
software on your computer. It includes the following topics:
Connecting the Drive
Getting Started with the WD Software
Connecting the Drive
1. Turn on your computer.
2. Connect the drive to your computer as shown in
USB-A adapter, verify the arrows are on the same side, pointing at each other.
3. Verify that the drive appears in your computer's file management utility listing.
4. If a Found New Hardware screen appears, click Cancel to close it. The WD
software installs the proper driver for your drive.
figure 3. If using the USB-C to
Your My Passport SSD drive is now ready to use as an external storage device.
You can enhance its capabilities by installing the WD Discovery software that is
on the drive:
▪ Once WD Discovery is open, WD Backup (Windows only) and WD Security
can be installed
▪ WD Drive Utilities is installed automatically with WD Discovery
Figure 3: Connecting the My Passport SSD Drive
Getting Started with the WD Software
1. For Windows, run WD Discovery.exe to install WD software to help you get a
backup plan, set drive security and modify drive settings. If you don’t have
internet connectivity, please install WD Backup™, WD Security™ and WD Drive
Utilities™ from the WD Software Offline Installers > For Windows folder.
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Connecting the Drive and Getting Started
2. For Mac, open WD Discovery for Mac.dmg to install WD software to help set
drive security and modify drive settings. If you don’t have internet connectivity,
please install WD Security™ and WD Drive Utilities™ from the WD Software
Offline Installers > For Mac folder.
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3
Backing Up Files
This chapter includes the following topics:
How the Backup Function Works
Backing Up Files
How the Backup Function Works
The WD Backup software is a scheduled backup application that automatically
backs up the
When you create a backup plan, you specify the backup:
▪ Target—the external storage device where you will copy your files for backup
protection. The backup target can be any supported:
files that you select on the schedule that you specify.
Backing Up Files
◦ External storage drive
◦ Cloud service account
▪ Source—the computer
target for backup protection. The backup source can be any internal hard drive,
hard drive partition, or any:
◦ External storage drive
◦ Supported cloud service account
▪ Schedule—the time of day, day of week, and month that you want to run the
backup.
When you click Start Backup after creating a backup plan, the WD Backup software
copies all of the
target. Then, on the schedule you specified, the WD Backup software automatically
backs up any:
▪ New file that was created in or copied to a backup-protected device or folder
▪ Existing backup-protected file that was changed
This protection is automatic—the WD Backup software does it for you without any
action on your part. Just leave the backup source and target devices connected to
your computer.
Note:
Whenever you disconnect and reconnect a backup target or source
device, the WD Backup software rescans the backup source device for
new or changed files and resumes automatic backup protection
according to the schedule.
specified backup source files and folders to the specified backup
files and folders that you want to copy to the backup
Excluded Files—The WD Backup software will not backup files that have specific:
▪ Attributes: reparsePoint, temporary
▪ Names: \AppData\Roaming\Microsoft\Windows, [CommonApplicationData]
\Western Digital\, [CommonApplicationData]\Microsoft\Windows\Caches\,
config.msi, MSOCache, ntuser.dat, ntuser.ini, [RecycleBin], $recycle.bin, recycler,
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[Root]\Drivers\, [Root]\Temp\, System Volume Information, WD
Backup.swstore, .WD Hidden Items, WD SmartWare.swstor, [Windows]
▪ Extensions: .ds_store, .temp, .tmp, .wdsync
▪ Start value: ~
▪ End values: desktop.ini, .dropbox, .dropbox.attr,
hiberfil.sys, -journal,
pagefile.sys, thumbs.db
Backing Up Files
1. Open the Select your WD storage device or cloud service dialog by clicking
either:
▪ Add Backup Plan on the WD Backup screen
▪
Configure backup on the WD Backup view menu from the Windows task bar
2. The Select your WD storage device or cloud service dialog shows all of the
hardware devices and cloud service accounts that you can use for a backup
target device:
Backing Up Files
a. Select to highlight the device that you want to use.
b. If you have more than three available devices, use the left- and right-scroll
buttons to see them all.
c. Click Next to display the Setup Complete dialog:
Note that:
IF you selected a . . .
Cloud service account, Log in or connect dialog that you must
Password-protected device that is locked, No writable partition message. In this case,
THEN the WD Backup software displays a . . .
complete to continue. (See Configuring Your
Cloud Service Account.)
first use either the WD Security or the
WD Drive Utilities software to unlock the
drive. Then reselect it.
3. The initial/default configuration of the backup settings on the Setup Complete
dialog is for hourly backups of everything in the Windows Users folder for your
computer user name.
On the Setup Complete dialog:
IF you want to . . .
THEN click . . .
Accept the default settings, Start Backup to save and launch your backup
Specify a different backup schedule, Edit Schedule to display the Automatic Backup
Change the Include Files setting, Edit Files to display the Select Files to Back Up
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plan and close the Setup Complete dialog.
Skip to Step 10.
Schedule screen and proceed to Step 4.
screen and skip to Step 7.
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