MY PASSPORT™
Portable Hard Drive
User Manual
Accessing Online Support
Visit our product support website at http://support.wdc.com and choose from these topics:
▪Downloads — Download software and updates for your WD product
▪Registration — Register your WD product to get the latest updates and special offers at http://register.wdc.com
▪Warranty & RMA Services — Get warranty, product replacement (RMA), RMA status, and data recovery information
▪Knowledge Base — Search by keyword, phrase, or answer ID
▪Installation — Get online installation help for your WD product or software
▪WD Community — Share your thoughts and connect with other WD users at http://community.wdc.com
Table of Contents
_________ |
|
Accessing Online Support................................................................................. |
ii |
_________ |
|
1 About Your WD Drive.................................................................................... |
1 |
Features............................................................................................................................. |
1 |
Kit Contents...................................................................................................................... |
2 |
Optional Accessories....................................................................................................... |
2 |
Operating System Compatibility.................................................................................... |
2 |
Disk Drive Format............................................................................................................. |
3 |
Physical Description......................................................................................................... |
3 |
USB 3.0 Interface................................................................................................................. |
3 |
Power/Activity LED............................................................................................................. |
3 |
Registering Your Drive..................................................................................................... |
4 |
Handling Precautions....................................................................................................... |
4 |
_________ |
|
2 Connecting the Drive and Getting Started................................................. |
5 |
Connecting the Drive...................................................................................................... |
5 |
Getting Started with the WD Software......................................................................... |
5 |
_________ |
|
3 Backing Up Files.......................................................................................... |
10 |
How the Backup Function Works................................................................................. |
10 |
Backing Up Files............................................................................................................. |
11 |
_________ |
|
4 Restoring Files.............................................................................................. |
14 |
How the Restore Function Works................................................................................ |
14 |
Restoring Files................................................................................................................ |
14 |
_________ |
|
5 Locking and Unlocking the Drive............................................................... |
16 |
Password Protecting the Drive..................................................................................... |
16 |
Unlocking the Drive........................................................................................................ |
17 |
With the WD Security or WD Drive Utilities Software................................................... |
17 |
With the WD Drive Unlock Utility.................................................................................... |
18 |
Changing Your Password.............................................................................................. |
18 |
Turning Off the Drive Lock Feature............................................................................... |
19 |
My Passport™ |
i |
User Manual |
|
_________ |
|
6 Managing and Customizing the Drive....................................................... |
20 |
Checking Drive Health.................................................................................................. |
20 |
Safely Disconnecting the Drive .................................................................................... |
21 |
Turning Off the LED........................................................................................................ |
21 |
Erasing the Drive............................................................................................................ |
21 |
Using the Drive Erase FunctionUsing the Drive Erase Function.................................... |
22 |
Using Five Invalid Passwords............................................................................................ |
22 |
Registering the Drive..................................................................................................... |
23 |
Restoring the WD Software.......................................................................................... |
23 |
_________ |
|
7 Managing and Customizing the Software................................................. |
24 |
Checking for Software Updates................................................................................... |
24 |
Configuring Your Cloud Service Account.................................................................... |
24 |
Uninstalling the WD Software....................................................................................... |
26 |
_________ |
|
8 Using the Drive with a Mac Computer....................................................... |
27 |
Reformatting the Drive.................................................................................................. |
27 |
Restoring the WD Software.......................................................................................... |
27 |
_________ |
|
9 Troubleshooting.......................................................................................... |
28 |
Installing, Partitioning, and Formatting the Drive....................................................... |
28 |
Frequently Asked Questions......................................................................................... |
28 |
_________ |
|
10 Compliance and Warranty Information.................................................. |
30 |
Regulatory Compliance................................................................................................ |
30 |
FCC Class B Information................................................................................................... |
30 |
ICES-003/NMB-003 Statement....................................................................................... |
30 |
Safety Compliance............................................................................................................ |
30 |
CE Compliance For Europe............................................................................................... |
31 |
KC Notice (Republic of Korea only)................................................................................. |
31 |
Environmental Compliance (China).............................................................................. |
31 |
Warranty Information..................................................................................................... |
31 |
Obtaining Service.............................................................................................................. |
31 |
Limited Warranty............................................................................................................... |
32 |
Australia/New Zealand..................................................................................................... |
33 |
Warranty............................................................................................................................. |
33 |
Obtaining Service.............................................................................................................. |
34 |
My Passport™ |
ii |
User Manual |
|
About Your WD Drive
1 |
|
About Your WD Drive |
||
|
|
|||
|
|
|
Welcome to your My Passport™ portable hard drive. This drive offers high capacity |
|
|
|
|
||
|
|
|
in a sleek portable device. It features ultra-fast USB 3.0 connectivity, local and cloud |
|
|
|
|
backup, and password protection to help protect your files from unauthorized use. |
|
|
|
|
This introductory chapter includes the following topics: |
|
|
|
|
Features |
|
|
|
|
Kit Contents |
|
|
|
|
Operating System Compatibility |
|
|
|
|
Disk Drive Format |
|
|
|
|
Physical Description |
|
|
|
|
Registering Your Drive |
|
|
|
|
Handling Precautions |
|
|
|
|
Features |
|
|
|
|
With a compact design, high capacity, and your choice of local or cloud backup, |
|
|
|
|
your My Passport drive fits perfectly into the busy life of anyone with an on-the-go |
|
|
|
|
digital life. |
|
|
|
|
Back Up Automatically — The My Passport drive comes equipped with WD Backup |
|
|
|
|
software to help make sure your photos, videos, music and documents don’t get |
|
|
|
|
lost. You can set it to run automatically to your schedule. Just pick the time and |
|
|
|
|
frequency to back up important files from your system onto your My Passport drive. |
|
|
|
|
Password Protection — The WD Security™ software helps keep your content private |
|
|
|
|
and safe. Just activate password protection and set your own personalized |
|
|
|
|
password. |
|
|
|
|
Reimagined Design — The bold, vibrant design of the My Passport drive is sure to |
|
|
|
|
stop you in your tracks. It is portable storage reimagined and gives you the |
|
|
|
|
opportunity to express yourself! Available in a wide range of beautiful colors, you |
|
|
|
|
can pick what complements your own personal style. |
|
|
|
|
Easy to Use — My Passport portable storage is ready to use out of the box so you |
|
|
|
|
can start transferring files, saving your memories and backing up right away. It |
|
|
|
|
comes with all the software you need to help protect all your data, including WD |
|
|
|
|
Backup and WD Security software. |
|
|
|
|
|
|
|
|
|
Important: |
For the latest WD product information and news, visit our |
|
|
|
|
website at http://www.wdc.com. For the latest software, |
|
|
|
|
firmware, and product documentation and information, go to |
|
|
|
|
http://support.wdc.com/downloads.aspx |
|
|
|
|
|
My Passport™ |
1 |
User Manual |
|
About Your WD Drive
Kit Contents
As shown in figure 1, your My Passport drive kit includes the following:
Figure 1: My Passport Portable Hard Drive Kit Components
▪My Passport portable hard drive, with the WD Backup, WD Security and WD Drive Utilities software
▪USB 3.0 cable
▪Quick install guide
Optional Accessories
For information about optional accessories for WD products, visit www.wdc.com
Operating System Compatibility
Your My Passport drive and the WD Drive Utilities and WD Security software are compatible with the following operating systems:
Windows® |
macOS™ |
||
▪ |
Windows 7 |
▪ |
Mavericks |
▪ |
Windows 8 |
▪ |
Yosemite |
▪ |
Windows 8.1 |
▪ |
El Capitan |
▪ |
Windows 10 |
▪ |
Sierra |
|
|
|
|
The WD Backup software is compatible with the following operating systems:
▪ Windows 7
▪ Windows 8
▪ Windows 8.1
▪ Windows 10
Compatibility can vary, depending on hardware configuration and operating system.
For highest performance and reliability, always install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update.
My Passport™ |
2 |
User Manual |
|
About Your WD Drive
Disk Drive Format
Your My Passport drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting.
Physical Description
As shown in figure 2, the My Passport drive has:
▪A USB 3.0 interface port
▪A power/activity LED indicator
USB 3.0 Interface
The USB 3.0 interface supports data transfer rates up to 5 Gb/s.
USB 3.0 is backward compatible with USB 2.0. A USB 2.0 Interface supports data transfer rates up to 480 Mb/s.
Figure 2: My Passport drive
Power/Activity LED
The power/activity LED shows the drive’s power state as follows:
LED Appearance |
Power State/Activity |
|
|
On steady |
Idle |
|
|
Fast flashing, approximately 3 times per second |
Activity |
|
|
Slow flashing, approximately every 2.5 seconds |
System standby |
|
|
Off |
Unit off or has been configured to have the LED |
|
turned off using WD Drive Utilities |
|
|
My Passport™ |
3 |
User Manual |
|
About Your WD Drive
Registering Your Drive
Always register your My Passport drive to get the latest updates and special offers. You can easily register your drive using the WD Drive Utilities software. Another way is to register online at http://register.wdc.com
Handling Precautions
WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damage drives. Always observe the following precautions when unpacking and installing your external storage product:
▪Do not drop or jolt the drive.
▪Do not move the drive during activity.
My Passport™ |
4 |
User Manual |
|
Connecting the Drive and Getting Started
2 |
Connecting the Drive and Getting Started |
|
|
|
This chapter provides instructions for connecting the drive and installing the WD |
|
|
|
software on your computer. It includes the following topics: |
|
Connecting the Drive |
|
Getting Started with the WD Software |
Connecting the Drive
1.Turn on your computer.
2.Connect the drive to your computer as shown in figure 3.
3.Verify that the drive appears in your computer’s file management utility listing.
4.If a Found New Hardware screen appears, click Cancel to close it. The WD software installs the proper driver for your drive.
Your My Passport drive is now ready to use as an external storage device. You can enhance its capabilities by installing the WD software that is on the drive:
▪WD Backup
▪WD Security
▪WD Drive Utilities
Figure 3: Connecting the My Passport Drive
Getting Started with the WD Software
1.Double-click the WD Apps Setup file that appears in the listing for the drive in your computer’s file management utility to display the WD Apps Setup wizard, Software Installer dialog.
My Passport™ |
5 |
User Manual |
|
Connecting the Drive and Getting Started
2. Click Next to display the Installation Type dialog:
3.On the Installation Type dialog:
a.Select the option that you want to use for the installation:
▪Recommended Install—Installs all of the WD software
▪Custom Install—Installs only the WD software that you select
b.Click the Western Digital End User License Agreement link and read the agreement.
c.Select the I agree... check box to accept the agreement and activate the Next button.
d.Click Next.
4.The dialog box that appears depends on the installation option you selected at Step 3:
IF you selected the . . . option, |
THEN . . . |
Recommended Install |
The Installing Applications dialog appears. |
Custom Install |
The Custom Install dialog appears: |
|
On the Custom Install dialog: |
My Passport™ |
6 |
User Manual |
|
Connecting the Drive and Getting Started
1.Select the check boxes for the applications that you want to install.
2.Click Next to display the Installing Applications dialog.
5. The Installing Applications dialog:
▪Shows the progress of the software installation
▪Displays a brief description of each application
▪Adds a desktop shortcut icon for each installed application
▪Replaces the Cancel button with a Next button when the installation is complete
6.Click Next to display the Installation Complete dialog:
7.On the Installation Complete dialog, click:
▪Back up files... to display the WD Backup screen. See Backing Up Files
▪Set security... to display the WD Security screen, Set Security dialog. See Locking and Unlocking the Drive
▪Manage your drive... to display the WD Drive Utilities screen. See Managing and Customizing the Drive
▪Finish to close the Installation Complete dialog.
My Passport™ |
7 |
User Manual |
|
Connecting the Drive and Getting Started
Figure 4: WD Drive Utilities Screen
Figure 5: WD Security Screen
My Passport™ |
8 |
User Manual |
|
Connecting the Drive and Getting Started
Figure 6: WD Drive Unlock Screen
My Passport™ |
9 |
User Manual |
|
Loading...