easystore™
Desktop Storage
User Manual
▪Registration – Register your WD product to get the latest updates and special offers at: register.wdc.com
▪Technical Support – Get technical and other support through email at: support.wdc.com/support
▪Warranty & RMA Services – Get warranty, product replacement (RMA), RMA status, accessories, and data recovery information at: support.wdc.com/warranty
▪Knowledge Base – Search by keyword, phrase, or answer ID at: support.wdc.com/knowledgebase
▪WD Community – Share your thoughts and connect with other WD users at: community.wdc.com
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Accessing Online Support................................................................................. |
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1 About Your WD Drive.................................................................................... |
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Features............................................................................................................................. |
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Kit Contents...................................................................................................................... |
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Optional Accessories....................................................................................................... |
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Operating System Compatibility.................................................................................... |
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Disk Drive Format............................................................................................................. |
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Physical Description......................................................................................................... |
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USB 3.0 Interface................................................................................................................. |
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Kensington® Security Slot.................................................................................................. |
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Registering Your Drive..................................................................................................... |
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Handling Precautions....................................................................................................... |
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2 Connecting the Drive and Getting Started................................................. |
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Connecting the Drive...................................................................................................... |
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Getting Started with the WD Software......................................................................... |
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3 WD Discovery................................................................................................ |
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Installing WD Discovery.................................................................................................. |
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Using WD Discovery........................................................................................................ |
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Devices Tab...................................................................................................................... |
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Apps Tab........................................................................................................................... |
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Available Apps.................................................................................................................. |
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4 Backing Up Files............................................................................................ |
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How the Backup Function Works................................................................................... |
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Backing Up Files............................................................................................................... |
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Configuring Your Cloud Service Account.................................................................... |
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5 Restoring Files.............................................................................................. |
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How the Restore Function Works................................................................................ |
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Restoring Files................................................................................................................ |
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6 Managing and Customizing the Drive........................................................ |
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Checking Drive Health................................................................................................... |
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Safely Disconnecting the Drive .................................................................................... |
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Erasing the Drive............................................................................................................ |
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Using the Drive Erase Function......................................................................................... |
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Registering the Drive..................................................................................................... |
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Setting the Drive Sleep Timer....................................................................................... |
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7 Managing and Customizing the Software.................................................. |
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Checking for Software Updates.................................................................................... |
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Uninstalling the WD Software....................................................................................... |
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8 Reformatting the Drive................................................................................ |
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Reformatting the Drive.................................................................................................. |
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Downloading the WD Software.................................................................................... |
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9 Troubleshooting.......................................................................................... |
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Installing, Partitioning, and Formatting the Drive....................................................... |
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Frequently Asked Questions......................................................................................... |
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10 Compliance and Warranty Information................................................... |
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Regulatory Compliance................................................................................................. |
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FCC Class B Information................................................................................................... |
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ICES-003/NMB-003 Statement....................................................................................... |
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Safety Compliance............................................................................................................ |
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CE Compliance For Europe............................................................................................... |
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Environmental Compliance (China).............................................................................. |
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Warranty Information..................................................................................................... |
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Obtaining Service.............................................................................................................. |
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Limited Warranty.............................................................................................................. |
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Warranty Information (Australia/New Zealand)............................................................. |
29 |
Obtaining Service.............................................................................................................. |
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Warranty............................................................................................................................ |
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GNU General Public License (“GPL”)............................................................................ |
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User Manual |
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About Your WD Drive |
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This introductory chapter includes the following topics: |
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Features |
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Kit Contents |
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Optional Accessories |
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Operating System Compatibility |
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Disk Drive Format |
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Physical Description |
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USB 3.0 Interface |
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Kensington® Security Slot |
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Registering Your Drive |
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Handling Precautions |
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Features |
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Help preserve your memories with desktop storage with plug-and-play USB |
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connectivity and WD Backup software. |
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High Capacity — With up to 8TB capacity, there's plenty of storage space. |
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Automatic Backup Software — WD Backup software works quietly in the background |
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to help preserve your data using minimal PC resources. Select automatic, |
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continuous backup to instantly back up your files. Or select the scheduled backup |
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option to back up your files on your schedule and take control of your backup. |
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Universal connectivity — With this drive, you get connectivity with USB 3.0 devices |
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as well as backward compatibility with USB 2.0 devices. |
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Built with WD reliability — WD quality inside and out. For years, millions of people |
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worldwide have trusted their data to WD hard drives. We are successful because |
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we understand the importance of your data and are driven to help preserve your |
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memories. |
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Important: |
For the latest WD product information and news, visit our |
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website at http://www.wdc.com. For the latest software, |
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firmware, and product documentation and information, go to |
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http://support.wdc.com/downloads.aspx |
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easystore |
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User Manual |
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About Your WD Drive
Your easystore drive kit includes the following:
▪easystore drive, with the WD Backup™ and WD Drive Utilities™ software
▪USB 3.0 cable
▪AC adapter
▪Quick install guide
For information about optional accessories for WD products, visit www.wdc.com
Your easystore drive and the WD Drive Utilities and WD Discovery software are compatible with the following operating systems:
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Windows 7 |
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Mavericks |
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Windows 8 |
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Yosemite |
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Windows 8.1 |
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El Capitan |
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Windows 10 |
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Sierra |
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The WD Backup software is compatible with the following operating systems:
▪ Windows 7
▪ Windows 8
▪ Windows 8.1
▪ Windows 10
Compatibility can vary, depending on hardware configuration and operating system.
For highest performance and reliability, always install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows
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User Manual |
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About Your WD Drive
Update. For Mac computers, go to the Apple menu and select Software Update or
App Store.
Your easystore drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. To use with other operating systems, see Reformatting the Drive and Troubleshooting.
The easystore drive has:
▪ The power connector, interface port, and a security slot on the back
USB 3.0 supports interface transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with USB 2.0. A USB 2.0 Interface supports interface transfer rates up to 480 Mb/s.
For drive security, the Kensington security slot accepts a standard Kensington security cable (sold separately). For more information about the Kensington security slot and available products, visit http://www.kensington.com.
Always register your easystore drive to get the latest updates and special offers. You can easily register your drive using the WD Drive Utilities software. Another way is to register online at http://register.wd.com.
WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Always observe the following precautions when unpacking and installing your external storage product:
▪Do not drop or jolt the drive.
▪Do not move the drive during activity.
▪Do not use this product as a portable drive.
▪To allow proper ventilation, do not block any of the drive enclosure’s air slots.
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User Manual |
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Connecting the Drive and Getting Started |
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This chapter provides instructions for connecting the drive and installing the WD |
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software on your computer. It includes the following topics: |
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Connecting the Drive |
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Getting Started with the WD Software |
Connecting the Drive
1.Turn on your computer.
2.Connect the drive to your computer as shown in the illustration below.
3.Verify that the drive appears in your computer’s file management utility listing.
4.If a Found New Hardware screen appears, click Cancel to close it. The WD software installs the proper driver for your drive.
Your easystore drive is now ready to use as an external storage device. You can enhance its capabilities by installing the WD Discovery software that is on the drive:
▪Once WD Discovery is open, WD Backup (Windows only) can be installed
▪WD Drive Utilities is installed automatically with WD Discovery
Getting Started with the WD Software
1.For Windows, run WD Discovery.exe to install WD software to help you get a
backup plan and modify drive settings. If you don’t have internet connectivity, please install WD Backup™ and WD Drive Utilities™ from the WD Software Offline Installers > For Windows folder.
2.For Mac, open WD Discovery for Mac.dmg to install WD software to help modify
drive settings. If you don’t have internet connectivity, please install WD Drive Utilities™ from the WD Software Offline Installers > For Mac folder.
easystore |
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User Manual |
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WD Discovery |
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The WD Discovery application, a collection of drive management tools such as WD |
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Backup, can be installed from your easystore drive. WD Discovery is a tray |
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application; a small icon appears in the Windows system tray in the lower right- |
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hand corner of the screen. The application can also be "unpinned", which causes |
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the application to open in a window. |
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The chapter includes the following topics: |
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Installing WD Discovery |
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Using WD Discovery |
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Devices Tab |
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Apps Tab |
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Available Apps |
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Installing WD Discovery |
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The WD Discovery application can be installed from your drive. |
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1. Double-click WD Discovery.exe. |
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2. Click Install Now. |
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3. Install application updates as needed. |
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The WD Discovery screen displays a list of connected devices, update messages, |
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and a link for registering your drive. |
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User Manual |
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WD Discovery
By default, the WD Discovery application is visible in the system tray. If it suddenly seems to be missing, it is likely the application has been "unpinned," which means the application is running in a window.
It is recommended that you register your drive as soon as possible. Registration offers a number of benefits, including:
▪Warranty period can be established
▪Notification of software and firmware updates for registered drives
▪Support services are available
The Devices tab displays the list of drives, and volumes on the drives, connected to your system. Entries include the device name, drive letter, capacity, product name, and percentage of free space remaining. Clicking once on a drive listing opens a file explorer window.
The Apps tabs displays the list of WD applications included in the WD Discovery suite and a number of third party applications created by other companies and organizations. The WD applications include:
▪WD Backup: makes backing up your personal files, photos, videos and music simple and easy
▪WD Drive Utilities: allows you to keep your drive performing at its best, and includes registration, sleep, health, RAID settings, and drive erase features
A series of third party applications is available. To view the list, click the Available Apps tab.
Note: Applications displayed on the Available Apps tab are created by other companies and organizations; while they have been tested and approved for use on the drive, you should contact the publisher for full instructions and software license terms and warranty information.
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User Manual |
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WD Discovery
easystore |
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User Manual |
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4 |
Backing Up Files |
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This chapter includes the following topics: |
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How the Backup Function Works |
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Backing Up Files |
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How the Backup Function Works |
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The WD Backup software is a scheduled backup application that automatically |
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backs up the files that you select on the schedule that you specify. |
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When you create a backup plan, you specify the backup: |
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▪ Target—the external storage device where you will copy your files for backup |
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protection. The backup target can be any supported: |
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External storage drive |
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Cloud service account |
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▪ Source—the computer files and folders that you want to copy to the backup |
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target for backup protection. The backup source can be any: |
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◦ Internal hard drive or hard drive partition |
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External storage drive |
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◦ Supported cloud service account |
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▪ Schedule—the time of day, day of week, and month that you want to run the |
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backup. |
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When you click Start Backup after creating a backup plan, the WD Backup software |
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copies all of the specified backup source files and folders to the specified backup |
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target. Then, on the schedule you specified, the WD Backup software automatically |
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backs up any: |
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▪ New file that was created in or copied to a backup-protected device or folder |
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▪ Existing backup-protected file that was changed |
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This protection is automatic—the WD Backup software does it for you without any |
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action on your part. Just leave the backup source and target devices connected to |
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your computer. |
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Note: |
Whenever you disconnect and reconnect a backup target or source |
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device, the WD Backup software rescans the backup source device for |
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new or changed files and resumes automatic backup protection |
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according to the schedule. |
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Excluded Files—The WD Backup software will not back up its own backup plan or |
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files that have specific: |
▪Attributes: reparsePoint, temporary
▪Names: \AppData\Roaming\Microsoft\Windows, [CommonApplicationData] \Western Digital\, [CommonApplicationData]\Microsoft\Windows\Caches\, config.msi, MSOCache, ntuser.dat, ntuser.ini, [RecycleBin], $recycle.bin, recycler,
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User Manual |
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