Wd Easystore User Manual

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easystore

Desktop Storage

User Manual

Accessing Online Support

Registration – Register your WD product to get the latest updates and special offers at: register.wdc.com

Technical Support – Get technical and other support through email at: support.wdc.com/support

Warranty & RMA Services – Get warranty, product replacement (RMA), RMA status, accessories, and data recovery information at: support.wdc.com/warranty

Knowledge Base – Search by keyword, phrase, or answer ID at: support.wdc.com/knowledgebase

WD Community – Share your thoughts and connect with other WD users at: community.wdc.com

Table of Contents

_________

 

Accessing Online Support.................................................................................

ii

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1 About Your WD Drive....................................................................................

1

Features.............................................................................................................................

1

Kit Contents......................................................................................................................

2

Optional Accessories.......................................................................................................

2

Operating System Compatibility....................................................................................

2

Disk Drive Format.............................................................................................................

3

Physical Description.........................................................................................................

3

USB 3.0 Interface.................................................................................................................

3

Kensington® Security Slot..................................................................................................

3

Registering Your Drive.....................................................................................................

3

Handling Precautions.......................................................................................................

3

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2 Connecting the Drive and Getting Started.................................................

4

Connecting the Drive......................................................................................................

4

Getting Started with the WD Software.........................................................................

4

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3 WD Discovery................................................................................................

5

Installing WD Discovery..................................................................................................

5

Using WD Discovery........................................................................................................

6

Devices Tab......................................................................................................................

6

Apps Tab...........................................................................................................................

6

Available Apps..................................................................................................................

6

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4 Backing Up Files............................................................................................

8

How the Backup Function Works...................................................................................

8

Backing Up Files...............................................................................................................

9

Configuring Your Cloud Service Account....................................................................

12

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5 Restoring Files..............................................................................................

14

How the Restore Function Works................................................................................

14

Restoring Files................................................................................................................

14

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6 Managing and Customizing the Drive........................................................

16

Checking Drive Health...................................................................................................

16

Safely Disconnecting the Drive ....................................................................................

17

Erasing the Drive............................................................................................................

17

Using the Drive Erase Function.........................................................................................

17

Registering the Drive.....................................................................................................

18

Setting the Drive Sleep Timer.......................................................................................

19

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7 Managing and Customizing the Software..................................................

21

Checking for Software Updates....................................................................................

21

Uninstalling the WD Software.......................................................................................

22

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8 Reformatting the Drive................................................................................

23

Reformatting the Drive..................................................................................................

23

Downloading the WD Software....................................................................................

23

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9 Troubleshooting..........................................................................................

24

Installing, Partitioning, and Formatting the Drive.......................................................

24

Frequently Asked Questions.........................................................................................

24

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10 Compliance and Warranty Information...................................................

26

Regulatory Compliance.................................................................................................

26

FCC Class B Information...................................................................................................

26

ICES-003/NMB-003 Statement.......................................................................................

26

Safety Compliance............................................................................................................

27

CE Compliance For Europe...............................................................................................

27

Environmental Compliance (China)..............................................................................

27

Warranty Information.....................................................................................................

27

Obtaining Service..............................................................................................................

27

Limited Warranty..............................................................................................................

28

Warranty Information (Australia/New Zealand).............................................................

29

Obtaining Service..............................................................................................................

29

Warranty............................................................................................................................

30

GNU General Public License (“GPL”)............................................................................

31

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User Manual

 

About Your WD Drive

1

 

About Your WD Drive

 

 

 

 

 

This introductory chapter includes the following topics:

 

 

 

 

 

 

Features

 

 

 

 

Kit Contents

 

 

 

 

Optional Accessories

 

 

 

Operating System Compatibility

 

 

 

Disk Drive Format

 

 

 

Physical Description

 

 

 

USB 3.0 Interface

 

 

 

Kensington® Security Slot

 

 

 

Registering Your Drive

 

 

 

Handling Precautions

 

 

 

Features

 

 

 

Help preserve your memories with desktop storage with plug-and-play USB

 

 

connectivity and WD Backup software.

 

 

 

High Capacity — With up to 8TB capacity, there's plenty of storage space.

 

 

 

Automatic Backup Software — WD Backup software works quietly in the background

 

 

 

to help preserve your data using minimal PC resources. Select automatic,

 

 

 

continuous backup to instantly back up your files. Or select the scheduled backup

 

 

 

option to back up your files on your schedule and take control of your backup.

 

 

 

Universal connectivity — With this drive, you get connectivity with USB 3.0 devices

 

 

 

as well as backward compatibility with USB 2.0 devices.

 

 

 

Built with WD reliability — WD quality inside and out. For years, millions of people

 

 

 

worldwide have trusted their data to WD hard drives. We are successful because

 

 

 

we understand the importance of your data and are driven to help preserve your

 

 

 

memories.

 

 

 

 

 

 

 

 

 

Important:

For the latest WD product information and news, visit our

 

 

 

 

website at http://www.wdc.com. For the latest software,

 

 

 

 

firmware, and product documentation and information, go to

 

 

 

 

http://support.wdc.com/downloads.aspx

 

 

 

 

 

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Wd Easystore User Manual

About Your WD Drive

Kit Contents

Your easystore drive kit includes the following:

easystore drive, with the WD Backupand WD Drive Utilitiessoftware

USB 3.0 cable

AC adapter

Quick install guide

Optional Accessories

For information about optional accessories for WD products, visit www.wdc.com

Operating System Compatibility

Your easystore drive and the WD Drive Utilities and WD Discovery software are compatible with the following operating systems:

Windows®

macOS(reformatting required)

Windows 7

Mavericks

Windows 8

Yosemite

Windows 8.1

El Capitan

Windows 10

Sierra

 

 

 

 

The WD Backup software is compatible with the following operating systems:

▪ Windows 7

▪ Windows 8

▪ Windows 8.1

▪ Windows 10

Compatibility can vary, depending on hardware configuration and operating system.

For highest performance and reliability, always install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows

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About Your WD Drive

Update. For Mac computers, go to the Apple menu and select Software Update or

App Store.

Disk Drive Format

Your easystore drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. To use with other operating systems, see Reformatting the Drive and Troubleshooting.

Physical Description

The easystore drive has:

▪ The power connector, interface port, and a security slot on the back

USB 3.0 Interface

USB 3.0 supports interface transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with USB 2.0. A USB 2.0 Interface supports interface transfer rates up to 480 Mb/s.

Kensington® Security Slot

For drive security, the Kensington security slot accepts a standard Kensington security cable (sold separately). For more information about the Kensington security slot and available products, visit http://www.kensington.com.

Registering Your Drive

Always register your easystore drive to get the latest updates and special offers. You can easily register your drive using the WD Drive Utilities software. Another way is to register online at http://register.wd.com.

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Always observe the following precautions when unpacking and installing your external storage product:

Do not drop or jolt the drive.

Do not move the drive during activity.

Do not use this product as a portable drive.

To allow proper ventilation, do not block any of the drive enclosure’s air slots.

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Connecting the Drive and Getting Started

2

Connecting the Drive and Getting Started

 

 

This chapter provides instructions for connecting the drive and installing the WD

 

 

software on your computer. It includes the following topics:

 

Connecting the Drive

 

Getting Started with the WD Software

Connecting the Drive

1.Turn on your computer.

2.Connect the drive to your computer as shown in the illustration below.

3.Verify that the drive appears in your computer’s file management utility listing.

4.If a Found New Hardware screen appears, click Cancel to close it. The WD software installs the proper driver for your drive.

Your easystore drive is now ready to use as an external storage device. You can enhance its capabilities by installing the WD Discovery software that is on the drive:

Once WD Discovery is open, WD Backup (Windows only) can be installed

WD Drive Utilities is installed automatically with WD Discovery

Getting Started with the WD Software

1.For Windows, run WD Discovery.exe to install WD software to help you get a

backup plan and modify drive settings. If you don’t have internet connectivity, please install WD Backupand WD Drive Utilitiesfrom the WD Software Offline Installers > For Windows folder.

2.For Mac, open WD Discovery for Mac.dmg to install WD software to help modify

drive settings. If you don’t have internet connectivity, please install WD Drive Utilitiesfrom the WD Software Offline Installers > For Mac folder.

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WD Discovery

3

 

WD Discovery

 

 

 

 

The WD Discovery application, a collection of drive management tools such as WD

 

 

 

 

Backup, can be installed from your easystore drive. WD Discovery is a tray

 

 

application; a small icon appears in the Windows system tray in the lower right-

 

 

hand corner of the screen. The application can also be "unpinned", which causes

 

 

the application to open in a window.

 

 

The chapter includes the following topics:

 

 

Installing WD Discovery

 

 

Using WD Discovery

 

 

Devices Tab

 

 

Apps Tab

 

 

Available Apps

 

 

Installing WD Discovery

 

 

The WD Discovery application can be installed from your drive.

 

 

1. Double-click WD Discovery.exe.

 

 

2. Click Install Now.

 

 

3. Install application updates as needed.

 

 

The WD Discovery screen displays a list of connected devices, update messages,

 

 

and a link for registering your drive.

 

 

 

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WD Discovery

Using WD Discovery

By default, the WD Discovery application is visible in the system tray. If it suddenly seems to be missing, it is likely the application has been "unpinned," which means the application is running in a window.

It is recommended that you register your drive as soon as possible. Registration offers a number of benefits, including:

Warranty period can be established

Notification of software and firmware updates for registered drives

Support services are available

Devices Tab

The Devices tab displays the list of drives, and volumes on the drives, connected to your system. Entries include the device name, drive letter, capacity, product name, and percentage of free space remaining. Clicking once on a drive listing opens a file explorer window.

Apps Tab

The Apps tabs displays the list of WD applications included in the WD Discovery suite and a number of third party applications created by other companies and organizations. The WD applications include:

WD Backup: makes backing up your personal files, photos, videos and music simple and easy

WD Drive Utilities: allows you to keep your drive performing at its best, and includes registration, sleep, health, RAID settings, and drive erase features

Available Apps

A series of third party applications is available. To view the list, click the Available Apps tab.

Note: Applications displayed on the Available Apps tab are created by other companies and organizations; while they have been tested and approved for use on the drive, you should contact the publisher for full instructions and software license terms and warranty information.

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WD Discovery

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Backing Up Files

4

Backing Up Files

 

 

This chapter includes the following topics:

 

 

How the Backup Function Works

 

Backing Up Files

 

How the Backup Function Works

 

The WD Backup software is a scheduled backup application that automatically

 

backs up the files that you select on the schedule that you specify.

 

When you create a backup plan, you specify the backup:

 

▪ Target—the external storage device where you will copy your files for backup

 

protection. The backup target can be any supported:

 

External storage drive

 

Cloud service account

 

▪ Source—the computer files and folders that you want to copy to the backup

 

target for backup protection. The backup source can be any:

 

◦ Internal hard drive or hard drive partition

 

External storage drive

 

◦ Supported cloud service account

 

▪ Schedule—the time of day, day of week, and month that you want to run the

 

backup.

 

When you click Start Backup after creating a backup plan, the WD Backup software

 

copies all of the specified backup source files and folders to the specified backup

 

target. Then, on the schedule you specified, the WD Backup software automatically

 

backs up any:

 

▪ New file that was created in or copied to a backup-protected device or folder

 

▪ Existing backup-protected file that was changed

 

This protection is automatic—the WD Backup software does it for you without any

 

action on your part. Just leave the backup source and target devices connected to

 

your computer.

 

Note:

Whenever you disconnect and reconnect a backup target or source

 

 

device, the WD Backup software rescans the backup source device for

 

 

new or changed files and resumes automatic backup protection

 

 

according to the schedule.

 

Excluded Files—The WD Backup software will not back up its own backup plan or

 

files that have specific:

Attributes: reparsePoint, temporary

Names: \AppData\Roaming\Microsoft\Windows, [CommonApplicationData] \Western Digital\, [CommonApplicationData]\Microsoft\Windows\Caches\, config.msi, MSOCache, ntuser.dat, ntuser.ini, [RecycleBin], $recycle.bin, recycler,

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