VTech VT5875 User Manual

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Model: VT5875

User’s Manual

w w w . v t e c h p h o n e s . c o m

Table of contents

Getting started . . . . . . . . . . . . . . . . . . . . . 3

Before you begin . . . . . . . . . . . . . . . . . . . . . 3

Parts checklist . . . . . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . 4

Choose location . . . . . . . . . . . . . . . . . . . . 4

Install handset battery . . . . . . . . . . . . . . . . . 4

Power guard/spare battery charger feature . . . . . . 5

Connect power to telephone base/handset chargers . 6

Connect to phone line . . . . . . . . . . . . . . . . . 6

Wall mounting . . . . . . . . . . . . . . . . . . . . . 7

Charge the handset battery . . . . . . . . . . . . . . 8

Check for dial tone . . . . . . . . . . . . . . . . . . . 8

Belt clip . . . . . . . . . . . . . . . . . . . . . . . . 8

To register your accessory handsets . . . . . . . . . 9

Re-register existing handsets to a new base . . . . . 9

De-register all system handsets . . . . . . . . . . . . 9

Registration. . . . . . . . . . . . . . . . . . . . . . . . 9

Basic operation . . . . . . . . . . . . . . . . . . . . 10

Handset and base indicators . . . . . . . . . . . . . . 10

Handset display . . . . . . . . . . . . . . . . . . . 10

Base display . . . . . . . . . . . . . . . . . . . . . 11

Handset layout . . . . . . . . . . . . . . . . . . . . . 12

Base unit layout. . . . . . . . . . . . . . . . . . . . . 13

Telephone operation . . . . . . . . . . . . . . . . . . 14

Making calls . . . . . . . . . . . . . . . . . . . . . 14

Answering calls . . . . . . . . . . . . . . . . . . . 14

Flash . . . . . . . . . . . . . . . . . . . . . . . . . 15

Redial . . . . . . . . . . . . . . . . . . . . . . . . 15

Mute . . . . . . . . . . . . . . . . . . . . . . . . . 15

Conference call . . . . . . . . . . . . . . . . . . . 15

Volume control . . . . . . . . . . . . . . . . . . . . 16

Transferring calls . . . . . . . . . . . . . . . . . . . 16

Intercom call . . . . . . . . . . . . . . . . . . . . . 17

Call forward . . . . . . . . . . . . . . . . . . . . . 18

Handset locator . . . . . . . . . . . . . . . . . . . 18

Headset . . . . . . . . . . . . . . . . . . . . . . . 19

Operating range . . . . . . . . . . . . . . . . . . . 19

Handset display screen messages . . . . . . . . . 20

Base display screen messages . . . . . . . . . . . 22

Telephone settings . . . . . . . . . . . . . . . . . . . 23

Ringer volume . . . . . . . . . . . . . . . . . . . . 23

Ringer tone . . . . . . . . . . . . . . . . . . . . . . 23

Key tone . . . . . . . . . . . . . . . . . . . . . . . 24

Language . . . . . . . . . . . . . . . . . . . . . . 24

Dial type . . . . . . . . . . . . . . . . . . . . . . . 24

Telephone directory . . . . . . . . . . . . . . . . . . 25

Storing a new entry . . . . . . . . . . . . . . . . . 25

Review/dial from the phonebook. . . . . . . . . . . 26

Edit a phonebook entry . . . . . . . . . . . . . . . 27

Delete a phonebook entry . . . . . . . . . . . . . . 27

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 28

Shared call log . . . . . . . . . . . . . . . . . . . . 28

About call history (caller ID) . . . . . . . . . . . 29

Review call history . . . . . . . . . . . . . . . . . . 29

Delete records from call history . . . . . . . . . . . 29

Delete a specic call . . . . . . . . . . . . . . . . . 29

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Table of contents

Delete all calls . . . . . . . . . . . . . . . . . . . . 29

Dial a displayed number . . . . . . . . . . . . . . . 29

Store a call history record in the directory . . . . . . 30

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . 31

Access voicemail. . . . . . . . . . . . . . . . . . . 31

Clear voicemail. . . . . . . . . . . . . . . . . . . . 31

Program the voicemail access keys . . . . . . . . . 31

Program password . . . . . . . . . . . . . . . . . . 32

Program the VOICEMAIL key . . . . . . . . . . . . 32

Program the PLAY key . . . . . . . . . . . . . . . . 32

Program the SKIP key . . . . . . . . . . . . . . . . 33

Programm the ERASE key. . . . . . . . . . . . . . 33

Reset all codes. . . . . . . . . . . . . . . . . . . . 33

Custom pay-per-use (PPU) features . . . . . . . . . . 34

PPU keys on base . . . . . . . . . . . . . . . . . . 34

PPU keys on handset . . . . . . . . . . . . . . . . 34

Change PPU key setting . . . . . . . . . . . . . . . 35

Change auto call back number . . . . . . . . . . . 35

Change three-way calling number . . . . . . . . . . 36

Change repeat dialing number. . . . . . . . . . . . 36

Reset all codes. . . . . . . . . . . . . . . . . . . . 36

Batteries . . . . . . . . . . . . . . . . . . . . . . . . 37

Battery care and maintenance. . . . . . . . . . . . 37

Replacing the handset battery . . . . . . . . . . . . 37

Additional information . . . . . . . . . . . . . . . . 38

Troubleshooting . . . . . . . . . . . . . . . . . . . . 38

Maintenance . . . . . . . . . . . . . . . . . . . . . . 45

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 45

Important safety instructions . . . . . . . . . . . . . . 47

FCC, ACTA and IC regulations . . . . . . . . . . . . . 48

The RBRC® seal . . . . . . . . . . . . . . . . . . . . 49

Technical specications . . . . . . . . . . . . . . . . 50

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 51

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Before you begin

Parts checklist

1. Handset

2. Base unit

3. Charger

4. Batter y

5. Telephone line cord

6. Belt clip

7. Base

8. AC power adapter

9. Charger power adater

10. User’s manual

To purc hase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-800 -595-9511. In Can ada, con t act VTech Telecommunications Canada Ltd. at www.vtechcanada. com or 1-800-267-7377.

wall mounting bracket

Handset

Battery

Ac power adapter

Base unit

Telephone line cord

power adapter

Belt clip

Charger

Getting started

• Important! Before using this

telephone, you must read the important safety instructions on page 47.

Charger

Base wall mounting

bracket

User’s manual

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• Use only t he VTech batter y pack supplied with your p hone.

• Plac e the hands et in its tele phone base when not in use to ensure optimum perfo rmance.

CAUTIO N: To reduce

the risk of re or injur y,

read and fo llow these instru ctions:

1. Use onl y the batter y suppli ed, or quival ent

2. Do not op en or mutilate the batter y Releas ed electr olyte is corrosive and may

cau se damage to t he eyes or skin It may

be toxic if swallowed

3. Exerc ise care in

han dling bat tery in

order not to short the battery with condu cting mater ials such as rings, bracel ets, and keys The battery or

co nductor may

overheat a nd cause burns.

Installation

Choose location

For maximum performance of your cordless telephone system:

1. Choose a central location for your base unit.

2. Install your phone(s) as far away as po s si b le from any othe r cor dle ss (wireless) devic es such as cordless telephones, 802.11 wireless routers (for example, WiFi), etc.

3. Instal l you r ph one (s) as fa r aw ay as poss ibl e fr om othe r el ect ron ic equipment such as microwave ovens, televisions, computers, etc.

4. Install your telephone equipment away from heat sources and sunlight.

5. Avo id excessive moisture, dust or extreme cold.

Install handset battery

a) Align th e two hol es in the plug with

the socket pi ns, then snap the pl ug

into place. b) Place the battery in the compartment. c) Repla ce cov er by sli din g it u p into

place. d) Place the handset in its base when

not in use to ensure maximu m daily

performance. e) Be sur e to charge the batter y for a

minimum of 16 hours before using your

phone.

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Getting started

Installation

Power guard/spare battery charger feature

Your phone can use the spare battery in the base unit to provide operational backup in the event of a power failure. With a fully charged battery in the spare battery charger, you will still be able to place and receive calls from the handset for up to 1.5 hours.

The spare battery can also be used to replace a drained handset battery, ensuring uninterrupted use. A spare battery can be purchased from most retail stores that carry electronic equipment.

1. Open the spare battery compartment by pressing the lever on the cover as shown below in diagram one. Then pull the compartment cover up, as shown in diagram two.

2. Align the two holes in the plug with the socket pins, then snap the plug into place. Place the battery in the charger as shown in the diagram below.

3. Replace the spare battery compartment cover. The spare battery takes 16 hours to fully charge a drained battery.

• When using the phone during power backup mode, audio quality may be compromised

due to reduced power availability.

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Caution: Use only

the VTech power supply provided with your phone.

Installation

Connect power to telephone base/handset chargers

1. Plug the power adapter into an electrical outlet not controlled by a wall switch, and the connector into the bottom of the telephone base.

2. Choose the location for your charger, and plug its power supply into an electrical outlet.

Modular

telephone jack

Connect to phone line

Plug one end of the telephone line cord into the jack at the bottom of the telephone base, Then plug

the other end of the cord into the wall outlet.

Standard electrical outlet

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Getting started

Installation

Wall mounting

Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional.

1. Run the power and telephone line cords through the slots in the bracket, connecting them to the

jacks located on the underside of the base.

2. Plug the adapter into an electrical outlet, and the connector to the bottom of the base unit.

3. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack.

4. Line up the tabs on the wall mount adapters with the holes at the bottom of the base unit. Snap

the wall mount bracket rmly in place.

5. Mount the base unit on the wall. Position the base unit so the mounting studs will t into the holes

on the wall mount bracket. Slide base unit down on the mounting studs until it locks into place

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• Your phone contains

an internal noise lter

(for DSL subscribers).

This means, If you subscribe to DSL service, you

shouldn’t experience

interference or noise

when using your

phone due to your

DSL service.

Installation

Charge the handset battery

Place the handset in the base. Be sure to charge the battery for at least 16 hours before using your phone.

Check for dial tone

After the batteries are charged, pick up the handset and press ON; you should hear a dial tone. If

you do not, try this phone in another phone jack.

Belt clip (optional)

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Getting started

Registration

Your phone can operate up to four handsets. To order additional handsets call the supplier.

To register your accessory handsets

1. After charging the battery, the screen will display:

2. On the base unit, press MENU/SEL, then scroll to DISPLAY BASE ID, press MENU/SEL.

3. Enter the 15 digit base unit ID code, If you make a mistake, press the DELETE/MUTE key to backspace (delete characters), then enter the correct information.

4. Press MENU/SELECT to complete the registration process.

5. Once a valid base ID code has been entered, the display will blank for a second or two, and then show:

6. If the base accepts the new handset, after several seconds the new handset will show:

Where X is the new handset number assigned, sequentially, by the base.

Re-register existing handsets to a new base

1. Install your new base unit, the handset(s) will display SEARCHING…, press and hold the MENU/SELECT button for two seconds.

2. The handset will display:

3. Follow steps 2 through 6 in

To register your accessory handsets

above.

De-register all system handsets

1. With the phone in idle, press *883244# on the base.

2. Then press

illuminate briey before returning to idle.

3. This will erase all handsets registered to the base. The handsets will now prompt you to:

4. Re-register the handset(s) to base by following steps 2 through 6 in

MENU/SEL, IN USE and CHARGE, the POWER LED will

ENTER BASE ID

###############

SEARCHING...

HANDSET X

ENTER BASE ID

###############

ENTER BASE ID

###############

• The 15-digit base ID code may contain numbers and characters, including 0 through 9 and *. Make sure you enter all 15 digits.

•

If you do not enter the correct digit sequence, you will hear an error tone. Press DELETE/MUTE key to backspace to erase a character(s) and carefully re-enter the base ID code.

• De-registering all system handsets will prevent any handset from placing calls until the handset is re-register to the base.

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Handset and base indicators

Handset display

Icon Description

MUTE Turns on when the microphone is muted.

NEW Turns on when there are new call log entries.

Turns on when the ringer is muted.

Low battery indicator and charging indicator.

LED is on when in handsfree mode.

VOICEMAIL On when new voicemail is detected. Service must be subscribed through your

local telephone company.

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Handset and base indicators

Base display

Icon Description

MUTE • MUTE turns on when the microphone is muted.

• LED is on when microphone is muted

NEW Turns on when there are new call log entries.

Turns on when the ringer is muted.

Displays when spare battery is charging in the base unit.

IN USE On when the phone is off hook.

CHARGE On when the handset is charging in the base.

VOICEMAIL On when new voicemail is detected. Service must be subscribed through

your local telephone company.

LED is on when base speakerphone is in use.

SPARE BATT • LED ashes when the base is operating on spare battery power.

• LED is on when a spare battery is charging and the power adapter is plugged into the base.

• In the event of a power failure, if a spare battery is charging in the base, the base will go into backup mode and use the spare battery for power.

Basic operation

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Handset layout

1. Antenna

2. CID

3. Redial/pause

4. On/ash

5. Dialing key (0 - 9, *, #)

6. Voicemail

7. Play

8. Skip

9. Menu/select

10.

11. Speaker

12. Mute/delete

13. Off/clear

14. Billed services

15. Intercom

16. Erase

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Basic operation

Base unit layout

1. Intercom

2. In use

3. Spare battery

4. Charge

5. Microphone

6. Auto call back

7. Three-way calling

8. Repeat dialing

9. Number keys

10. Speaker

11. Mute

12. Flash

13. Redial/pause

14. CID

15. EXIT

16. Delete

17.

18. Menu/select

19. Skip

20. Volume

21. Erase

22. Voicemail

23. Play

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Telephone operation

Making calls

From the handset:

Press ON (or, SPEAKER ( ) to use the handset speakerphone feature). Dial the phone number.

-OR-

Dial the phone number rst; then press ON or SPEAKER ( ). As you are entering numbers, press DELETE/ MUTE or OFF/CLEAR to

backspace and make corrections, or press and hold PAUSE to enter a three second dialing pause. Press OFF to end your call.

From the base unit

• Press SPEAKER ( ). Dial the phone number.

-OR-

Enter the phone number rst; then press SPEAKER ( ) As you are entering numbers, press DELETE or EXIT to backspace and make

corrections, or press and hold PAUSE to enter a three second dialing pause.

• Press SPEAKER ( ) to end your call.

Answering calls

From the handset

• Press ON, SPEAKER or any of the number keys.

• Press OFF to end your call.

From the base unit

• Press SPEAKER ( ) or any of the dialing keys (0-9, *, #).

• Press SPEAKER ( ) to end your call.

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Basic operation

Telephone operation

Flash function

You can use your phone with ser vices such as call waiting. When you receive a call waiting signal, simply press the FLASH key to switch to the new call. Press FLASH again to switch back to the original call.

Redial function

• Press REDIAL to display the last telephone number dialed from the handset or base unit (up to

32 digits). Use or to scroll through the ve previously dialed numbers.

When the beginning or the end of the redial list is reached, a double beep will sound.

• When the desired number is reached, press ON or SPEAKER ( ) to dial.

• Press

• Press OFF/CLEAR on the handset (or EXIT on the base) to exit the redial review list.

Mute function

• During an active call, press the MUTE key on handset or base unit

• Press MUTE again to return to normal two way conversation.

Conference call

Your phone is capable of supporting conference calls between system handsets or base. It is possible to establish a conference between any two handsets (or a handset and the base) and the external line.

If a handset or base already has a connection to the external line, and any other handset or base goes off-hook, a conference is immediately established. The handsets will show:

DELETE/MUTE on the handset (or DELETE on the base) to delete the number from the

redial memory.

PHONE 00:00:25

to disable the microphone. The screen will display:

MICROPHONE ON will display briey.

MICROPHONE MUTED

MUTE

PHONE 00:00:25

• Use FL ASH to

access other phone company subscriber services, as described by your provider.

• To end a conference call, press OFF at he handset or

on the base. The conference call will not be terminated until all handsets or base unit have disconnected from the call.

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• If the returned call is not answered within 30 seconds, the external call

will end

automatically.

• While in transfer mode (before releasing the call) you may toggle back and forth between the external call (the display will show OUTSIDE) and the intercom call (the display will show INTERCOM) by pressing the

INTERCOM key.

Telephone operation

Volume control

Press the VOLUME button on the handset or press the VOLUME button on the base to adjust listening volume. Each button press raises or lowers volume by one level. When you change the volume level, the new setting is saved. The new volume level will be applied each time you use the handset, speakerphone or headset.

Transferring calls

You can transfer calls between the base and any handsets registered to it. While you are on an external call, using transfer allows you to speak to the person who answers at

the base or handset you are calling before releasing the external call to them.

• Press

• Select the number of the handset to which the call is to be transferred

• Press

INTERCOM key on the handset or base, it will display:

1-4 or 0 for base. For example if you intercom handset 2 the display will show:

ON, SPEAKER or INTERCOM on the handset or base being

called to answer the intercom call. You may now discuss the external call with the person who answered the other handset or base.

TRANSFER TO:

CALLING

HANDSET 2

HANDSET 1

IS CALLING

• On the handset, press the

other handset or base. (If transferring from the base, press SPEAKER to transfer.)

OFF key to transfer the external call to the

CALL TRANSFERRED

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Basic operation

Telephone operation

Intercom call

You can intercom between the base and any handsets registered to it.

• From the idle (off) mode, press INTERCOM. The handset will

display:

INTERCOM TO:

• Select a number of the handset to be called (1-4 or 0 for base).

For example if you intercom the base the display will show:

• Press INTERCOM, ON or SPEAKER ( ) on the handset (or

base) to answer the intercom call. The screens will display:

• Press INTERCOM, OFF/CLEAR on the handset (or EXIT on the

base) to end the call

If the handset/base you are attempting to intercom is out of range, or on an external call, the display will show:

CALLING

BASE

INTERCOM

UNABLE TO CALL

TRY AGAIN

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Telephone operation

Call forward

You can forward calls between the base and any handsets registered to it.

• A handset on an external call can forward it to any other handset or base.

• Press and hold the INTERCOM key on the handset, it will display:

• Enter the handset number you wish to forward to or 0 for base.

The handset will display:

• At the handset or base press ON, SPEAKER or any of the dialing

keys (0-9, *, #) to answer the call.

If the handset or base being called does not respond in about one minute, the external call will be returned to originating handset or base and the display will show:

Handset locator

• From the idle (off) mode, press MENU/SEL on the base unit, then

use or key to scroll to HANDSET LOCATOR.

• Press MENU/SEL, display will show:

• To end the page, press ON, SPEAKER, or any dial pad key (0-9,*,#)

on the handset, or press MENU/SEL or EXIT on the base.

FORWARD TO:

CALL FORWARD

CALL BACK

> HANDSET LOCATOR DISPLAY BASE ID

PAGING

ALL HANDSETS

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Basic operation

Telephone operation

Headset

You can use this telephone handsfree when you install a compatible

2.5 mm headset, purchased separately.

Plug the headset into the jack located on the side of the handset (under the small rubber ap). Do not force the connection, but make sure the plug ts securely.

Operating range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). This handset and base can only communicate over a certain distance. The range

may be affected by the weather or the construction of your home or ofce.

If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect when you press ON. Move closer to the base, then press ON to answer the call.

If you move out of range during a phone conversation, you might hear noise or interference, or you may lose the call. To improve reception, move closer to the base.

If you move out of range while on a call and the call is lost, your line may remain busy. To hang up properly, walk back into range, periodically pressing OFF.

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Telephone operation

Handset display screen messages

Screen displays: When:

PHONE

ENDED

NO ENTRIES

LIST FULL

MICROPHONE MUTED

SPEAKER

LOW BATTERY

INCOMING CALL

NEW VOICE MAIL

X NEW CALLS

SEARCHING...

BASE IS PAGING

BASE IS CALLING

CALLING HANDSET X

The handset is in use.

The handset is on hook.

You are accessing an empty directory or call log.

You are saving to a full directory.

The call is on mute.

The handset speakerphone is in use.

The battery needs to be recharged.

There is a call coming in.

There are new voicemail messages.

There are new calls in the call log.

The handset has lost communication with the base.

The base is paging handset(s).

The base is calling.

Calling another handset.

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Basic operation

Telephone operation

Handset display screen messages

Screen displays: When:

CALLING BASE

HANDSET X IS CALLING

LINE IN USE

NO LINE

ALREADY SAVED

SAVED

WARNING CHECK BATTERY!

PLACE IN CHARGER

CHARGING

Calling the base.

Other handset is calling.

An extension phone is in use.

There is no telephone line connected.

The telephone number you have entered is already stored in the directory.

Your operation is successful.

• The batter y is not installed properly in the handset.

-OR-

• The batter y needs to be replaced.

-OR-

• An incorrect battery has been installed by mistake.

The battery is very low. The handset should be placed in the base unit or charger.

A handset with a low battery has been placed in the base unit or charger.

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Telephone operation

Base display screen messages

Screen displays: When:

SPEAKER

ENDED

NO ENTRIES

LIST FULL

MICROPHONE MUTED

INCOMING CALL

PAGING ALL HANDSETS

CALLING HANDSET X

LINE IN USE

NO LINE

ALREADY SAVED

NEW VOICE MAIL

X NEW CALLS

HANDSET X CALLING

SAVED

The speakerphone is in use.

The speakerphone is on hook.

You are accessing an empty directory or call log.

The directory is full, no new data can be saved.

The call is on mute.

There is a call come in.

The base is paging handset(s)

Calling a handset.

An extension phone is in use.

There is no telephone line connected

The telephone number you have entered is already stored in the directory.

There are new voicemail messages.

There are new calls in the call log

One of the cordless handsets is calling.

Your operation is successful.

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Basic operation

Telephone settings

Ringer volume

• From the idle (off) mode, press MENU/SELECT on the handset

(or MENU/SEL on the base) then the or key to RING ER VOLUME.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

The current ringer volume will be shown:

• Press the

volume. The current ring tone is played. At the lowest setting, display will show:

The handset or base will not ring when a call comes in if ringer volume

is set to the lowest setting.

keys or enter a digit (0 through 6) to the desired

> RINGER VOLUME

RINGER TONE

RINGER VOLUME

• Settings for the handset and the base must be programmed separately. For example, when you set the ringer volume for the handset, it will not automatically set in the base.

• Press

MENU/SELECT on the handset (or MENU/SEL on the base).

Ringer tone

• From the idle (off) mode, press MENU/SELECT on the handset (or

MENU/SEL on the base) then the or keys to RINGER TONE.

• Press ME NU/SELECT on the handset (or ME NU/SEL on the

base).

• Press the

tones. The screen will show:

• Press ME NU/SELECT on the handset (or ME NU/SEL on the

base).

keys (or enter a digit 0 through 9) to sample the ring

> RINGER TONE KEY TONE

RINGER TONE 1

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•

When the phone is set for pulse dial mode, it is possible to switch to temporar y tone mode during an ongoing call by pressing *. Once pressed, tone will be used for rest of the call. After you hang up, the phone will return to pulse dialing for the next call.

Telephone settings

Key tone (preset to on)

• From the idle (off) mode, press MENU/SELECT on the handset

(or MENU/SEL on the base) then the or keys to select KEY TONE.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

The current setting will be shown. Use the or keys to scroll to ON or OFF. When set to on, the handset will emit a beep whenever a key is pressed.

• When the desired option is shown, press MENU/SELECT on the

handset (or MENU/SEL on the base).

Language (preset to English)

• From the idle (off) mode, press MENU/SELECT on the handset (or

MENU/SEL on the base) then the or keys to LANGUAGE.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

Press the or keys to scroll from English to French or Spanish.

• Press ME NU/ SELECT o n th e handset (or MENU/ SEL on the

ba se).

Dial type (preset to tone)

• From the idle (off) mode, press MENU/SELECT on the handset (or

MENU/SEL on the base) then or keys to DIAL TYPE.

• Press MENU/SELECT on the handset (or MENU/SEL on the base)

then use or keys to scroll from TONE to PULSE.

• Press ME NU/ SE LECT o n the h an ds et (o r MENU /SEL o n the

ba se).

> KEY TONE LANGUAGE

KEY TONE ON

> LANGUAGE CLR VOICE MAIL

LANGUAGE ENGLISH

> DIAL TYPE PHONEBOOK

DIAL TYPE TONE

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Basic operation

Telephone directory

Your phone can store up to 50 numbers with names in memory. Each memory location can hold up to 32 digits for the number and 16 characters for the name.

Storing a new entry

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

• Wit h PHON EBOOK highlighted, press MENU /SELECT on the handset (or MENU/SEL on the base).

• Press or to select STORE. Press MENU/SELECT on the handset (or MENU/SEL on the base).

• You will be prompted to ENTER NUMBER.

Use the dialing keys to enter the number you wish to store in the phonebook. Press the DELETE/MUTE on the handset (or DELETE on the base) to backspace and make corrections. Press MENU/SELECT on the handset (or MENU/SEL on the base).

• You will then be prompted to ENTER NAME. Use the dialing keys to spell the name. Use the and keys to move the cursor. Press DELETE/MUTE on the handset (or DELETE on the base) to backspace and make corrections. Press MENU/SELECT on the handset (or MENU/SEL on the base).

• You’ll hear a conrmation tone, and the new phonebook entry will be displayed.

•

If the phonebook is full, the handset or base unit will display:

•

You can also press REDIAL then or keys to scroll to the previously dialed number from the redial list you want to store in the phonebook. Press MENU/SELECT on the handset (or MENU/SEL on the base).

• While entering numbers, press and hold PAUSE to add pauses if necessary.

•

If there is a duplicate number in the phonebook, the display will show:

> STORE REVIEW

ENTER NUMBER

555-123-4567_

ENTER NAME _

LIST FULL

ALREADY SAVED

• If you register additional handsets to your base, the handsets share a common phonebook, which is stored in the base. This means that entries inserted by a handset or base unit are available for all handsets and the base unit. and if one deletes a phonebook entry, it will disappear from all handsets and base unit.

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Telephone directory

Each press of a particular key causes characters to be displayed in the following order:

Key

1 1 #

2 A B C 2 a b c

3 D E F 3 d e f

4 G H I 4 g h i

5 J K L 5 j k l

6 M N O 6 m n o

7 P Q R S 7 p q

8 T U V 8 t u v

9 W X Y Z 9 w x

0 0

* * ? ! / ( ) @

space

Review/dial from the phonebook

• Press MENU/SELECT on the handset (or MENU/SEL on the base). With PHONEBOOK highlighted, press MENU/SELECT on the handset (or MENU/SEL on the base). With the REVIEW highlighted, press MENU/SELECT on the handset (or MENU/SEL on the base).

- OR -

With the handset or base unit in idle, press

unit goes directly into phonebook review mode.

Character versus # of key presses

2 3 4 5 6 7 8 9

, - . &

r s

y z

, the handset or base

Andrew

123-4567

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Basic operation

Telephone directory

• Scroll through the phonebook entries using the and keys or enter

rst character of the name to be searched (using the digit keys) and

continue navigating using the or keys as scroll keys, until you reach the entry to be dialed.

•

Press ON or SPEAKER ( ), to dial the number.

Edit a phonebook entry

• Follow the rst two steps in Review/dial from the phonebook (page

26) to reach the entry to be edited.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

• Press DELETE /MUTE on the handset (or DELETE on the base) to backspace then enter the correct number. Press and hold PAUSE to add pauses if necessary. You can also press REDIAL, then the

or keys to scroll to the previously dialed number from redial list

you want to store in the phonebook. Press MENU/SELECT on the handset (or MENU/SEL on the base).

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

• You are now prompted to EDIT NAME. Press DELETE /MUTE on the handset (or DELETE on the base) to backspace, then use the dialing keys to enter the correct name (see page 26). Use the

and

keys to move the cursor.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

A conrmation tone will sound.

Delete a phonebook entry

• Follow the rst two steps in Review/dial from the phonebook.

• Press DELETE/MUTE on the handset (or DELETE on the base).

A conrmation tone will sound.

• The handset or base will then move to the next entry if any.

Andrew Smith 555-123-4567

PHONE 00:00:10

Andrew Smith

Andrew Smith 555-123-4567

EDIT NAME Andrew

Andrew Smith 555-123-4567

• When reviewing the phonebook, the second line of the display will show the phone number, up to 16 digits. For numbers longer than 16 digits,

only the rst 13

digits will be shown. Press * or # to scroll the phone number to see the additional digits.

• If there are no entries in the phonebook, when it is accessed, NO ENTRIES will display.

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Caller ID

Caller’s name

Andrew Smith 555-123-4567

NEW 6/15 10:15PM

Date of call

Time of call

Caller’s telephone number

Shared call log

The caller ID log is stored in the base, and is shared by the system handsets. Changes made at the base or

a handset will be reected in all handsets and the base.

If the number of an incoming call matches an entry in your directory, the name will display exactly how you’ve entered it in the phonebook. For example, if Christine Smith calls, her name will appear as Chris if that is how you entered it into the phonebook.

Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature. Contact your service provider if:

• You have both caller ID and call waiting, but as separate services (you may need combined service).

• You have only caller ID service, or only caller waiting service.

• You don’t subscribe to any caller ID or call waiting services.

You can use this product with regular caller ID service, and you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service. There are fees for caller ID services, and they may not be available in all areas. This product can provide information only if both you and the caller are in areas offering caller ID ser vice, and if both telephone companies use compatible equipment.

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Basic operation

Caller ID

About call history (caller ID)

Your phone can store up to 50 calls in its caller ID memory. When the memory is full, the oldest call will be deleted to make room for new incoming call information. For each call that comes in, the

screen displays the following information between the rst and second rings:

• Your caller’s name (15 letters are sent by your telephone company).

• The caller’s area code and telephone number.

• The time and date of the call.

Review call history

1. Press (CID) to view call history.

2. Use

and to scroll through records in call histor y.

Delete records from call history

Delete a specic call:

1. Locate the record you want to delete from call history.

2. Press

Delete all calls:

1. With the handset in call log mode, press and hold

2. Press

DELETE/MUTE on the handset (or DELETE on the base). You’ll hear a conrmation

beep.

DELETE/MUTE

on the handset (or DELETE on the base). The screen displays:

MENU/SELECT on the handset (or MENU/SEL on the base).

You’ll hear a conrmation beep.

Dial a displayed number

1. Locate the record in call history that you want to dial.

2. If you wish to change how the number is dialed, press sequences available for this call.

When the number is correctly displayed for dialing, press ON or SPEAKER.

#. The screen displays alternate dialing

Andrew Smith 555-123-4567

NEW 6/15 10:15PM

DELETE ALL

CALLS?

• If you answer a call before the caller ID information appears on the screen, it will not be in the call history.

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• Press OFF/ CLEAR on the

handset(s) (or EXIT on the base) at any time to exit call history.

• If both the name and number are not provided,

UNABLE TO SAVE will be

displayed.

Caller ID

Store a call history record in the directory

1. Locate the record in the call history you want to store in the directory.

2. If you wish to change how the number is stored, press sequences available for this call.

3. Press

MENU/SELECT on the handset (or MENU/SEL on the base), You’ll hear a conrmation

beep.

Screen Displays: When:

PRIVATE NUMBER

UNKNOWN NUMBER

The other party is blocking name and/or number information.

Your phone company is unable to receive information about this caller’s name and/or number.

#. The screen displays alternate dialing

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Basic operation

Voicemail

Access voicemail

When a voicemail is detected, VOICEMAIL key will be illuminated and NEW VOICEMAIL will display on the handset and base.

Once your voicemail access number and password are programmed into your phone, you can quickly retrieve voicemail messages by pressing the VOICEMAIL key on the handset or base.

When retrieving voicemail messages, you can use the dedicated PLAY, SKIP and ERASE keys on the handset or base to access play, skip and erase messages functions.

Clear voicemail

If you wish to manually turn off the voicemail indications on the handset and base, follow the below steps:

From the idle mode, press MENU/SELECT on the handset (or MENU/SEL on the base), then the

or keys to CLR VOICEMAIL. Press MENU/SELECT on the handset (or MENU/SEL on the

base), the screen will display TURN INDICATOR OFF? Press MENU/SELECT on the handset (or

MENU/SEL on the base).

Program the voicemail access keys

Your phone is factory programmed with the appropriate key sequences for PLAY, SKIP, ERASE and VOICEMAIL keys. If the default programming for these or password do not work with your voicemail

system, you can reprogram them. From the idle mode, press MENU/SELECT on the handset (or MENU/SEL on the base), use or

to scroll to FEATURE CODES, then press MENU/SELECT on the handset (or MENU/SEL on the base). With VOICEMAIL SETUP displayed, press MENU/SELECT on the handset (or MENU/SEL on the base). Use or to scroll to your desired option, then press MENU/SELECT on the handset (or MENU/SEL on the base).

You can access the following options: ACCESS NUMBER PASSWORD PLAY SKIP ERASE RESET ALL CODES

• In order to use these features, you must subscribe to and activate voicemail service through your local telephone company.

• When one handset is accessing the voicemail setup, the other handset(s) cannot access it at the same time. If this is attempted, NOT

AVAILABLE AT THIS TIME will

be displayed.

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Voicemail

Program password

You need to program a password to access your voicemail. First, you must activate and dene your

voicemail password with the voicemail service provided by your local telephone company. Once you

have dened your password, you can then program it into the phone.

Use or to scroll to PASSWORD, then press MENU/SELECT on the handset (or MENU/SEL on the base) to choose it. You will see the following display:

Use the number keys to enter the password number provided by your local telephone company. To enter pauses, press and hold PAUSE. Press DELETE/MUTE on the handset (or DELETE on the base) to erase numbers if you make a mistake. When nished press

MENU/SELECT on the handset (or MENU/SEL on the base).

Program the VOICEMAIL key

The default voicemail access number is *98. If this does not match the number provided by your local telephone company, you will need to edit the number.

Use or to scroll to ACCESS NUMBER, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new voicemail access number provided by your local telephone company. To enter pauses, press and hold PAUSE. When nished press

MENU/SELECT on the handset (or MENU/SEL on the base).

Program the PLAY key

The default PLAY key number is 1. If this does not match the number provided by your local telephone company, you will need to edit the number.

Use or to scroll to PLAY, then press MENU/SELECT on the handset (or MENU/SEL on the base). The display will show:

PASSWORD

ACCESS NUMBER

*98_

PLAY

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Basic operation

Voicemail

Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE. When nished press MENU/SELECT on the handset (or MENU/SEL on the base).

Program the SKIP key

The default SKIP key number is #. If this does not match the number provided by your local telephone company, you will need to edit the number. Use or to scroll to SKIP, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Program the ERASE key

The default ERASE key number is 3. If this does not match the number provided by your local telephone company, you will need to edit the number. Use or to scroll to ERASE, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Reset all codes

You can reset all voicemail codes to their default values. Use to scroll to RESET ALL CODES, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Press MENU/SELECT on the handset (or MENU/SEL on the base).

SKIP

ERASE

RESET

CODES?

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• Your local telephone company may provide a monthly subscription to an individual service or a package of services which gives you unlimited usage for a small monthly fee.

Custom pay-per-use (PPU) features

PPU keys on base

You can use the dedicated keys on the base unit to access below functions.

Auto call back dials the last party who called you, whether or not you answered the call. A charge is added to your phone bill each time you use this feature.

Three -way calling allows you to talk with two separate parties from a single line. To use this feature, follow these steps:

1. Call your rst party, after the party answers,

2. Press

3. Call your second party, after the call is answered,

4. Press A charge is added to your phone bill each time this service is used.

Repeat dialing repeatedly dials the last number you called, over a time interval determined by your local phone company. This is useful in reaching a party whose line is busy. A charge is added to your phone bill each time this service is used.

PPU keys on handset

To access PPU features on the handsets:

Three -way calling. Wait for dial tone.

Three -way calling again.

• Press

•

ON. Press BILLED SERVICES key, then use the or keys to scroll to your desired option. Press MENU/SELECT on the handset (or MENU/SEL on the base).

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Basic operation

Custom pay-per-use (PPU) features

Change PPU key setting

Your phone is factory programmed with the PPU keys, you can reprogram the codes to the numbers provided by your local telephone company.

From the idle mode, press MENU/SELECT on the handset (or MENU/SEL on the base), use or to scroll to FEATURE CODES, then press MENU/SELECT on the handset (or MENU/SEL on the base). Press or to scroll to BILLED SERVICES, then press MENU/SELECT on the handset (or

MENU/SEL on the base). Use or to scroll to your desired option, then press MENU/SELECT on the handset (or MENU/SEL on the base).

You can access the following options:

Auto callback Three -way calling Repeat dialing Reset all codes

Change auto call back number

The default AUTO CALLBACK number is *69. If this does not match the number provided by your local telephone company, you will need to edit the number.

Use or to scroll to AUTO CALLBACK, then press MENU/SELECT on the handset (or MENU/SEL on the base). The display will show:

AUTO CALLBACK *69 _

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Custom pay-per-use (PPU) features

Change three-way calling number

The default three-way calling code is F (ash). If this does not match the number provided by your local telephone company, you will need to edit the number.

Use or to scroll to three-way calling, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE.

When nished press MENU/SELECT on the handset (or MENU/SEL on the base).

Change repeat dialing number

The default repeat dialing number is *66. If this does not match the number provided by your local telephone company, you will need to edit the number.

Use or to scroll to REPEAT DIALING, then press MENU/SELECT on the handset (or MENU/SEL on the base). The display will show:

Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE. When nished press

MENU/SELECT on the handset (or MENU/SEL on the base).

Reset all codes

You can reset all PPU codes to their default values. Use or to scroll to RESET ALL CODES, then press MENU/SELECT

on the handset (or MENU/SEL on the base). You see the following display:

Press MENU/SELECT on the handset (or MENU/SEL on the base).

3-WAY CALLING

F _

REPEAT DIALING

*66 _

RESET

CODES?

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Basic operation

Batteries

Battery care and maintenance

After your battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (talking) up to 8 hours

While not in use (standby*) up to 4 days

* Handset is off the base unit or charger but not in use.

• The battery needs charging when: — A new batter y is installed in the handset.

— The phone beeps twice every ve seconds.

— The screen displays LOW

Place the handset in the base so the CHARGE light turns on. The battery is typically fully charged in 16

• hours.

• You can keep the battery fully charged by returning the handset to the base after each use.

Replacing the handset battery

1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the

cover downward.

2. Lift out the old battery and disconnect.

3. Align the two holes in the new battery’s plug with the socket pins, and snap the plug into place. Snap

the battery in the compartment, as described in Installation, on page 4.

4. Replace the cover by sliding it up into place.

5. The new battery must be charged before using the phone.

Place the handset in the base and allow it to charge for at least

16 hours the rst charge. The telephone might operate before

that, but for best performance, let the battery charge fully.

BATTERY and the low battery icon.

• If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced.

• To reduce the

risk of re or injury to persons

or damage to the telephone, charge the battery provided with this phone (or equivalent) in accordance with the instructions and limitations

specied in this

user’s manual (see page 5).

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Troubleshooting

If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after

trying these suggestions, call the Supplier.

Problem Suggestion

My phone doesn’t work at all.

I cannot get a dial tone.

• Make sure the power cord is plugged in.

• Make sure the telephone line cord is plugged rmly into the base unit and the telephone wall jack.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• You may need to purchase a new battery, please refer to the user’s manual.

• First try all the suggestions above.

• Move the handset closer to the base. You might have moved out of range.

• Your line cord might be malfunctioning. Try installing a new line cord.

• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and

connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

Batteries section (see page 37) of this

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Troubleshooting

Problem Suggestion

I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to nd

My handset beeps four times and isn’t performing normally.

the base and produce a dial tone. This is normal. Wait an extra second before dialing.

• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touch tone). Refer to the Installation section of this user’s manual to set the dial mode.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Eliminate any background noise. Noise from a television, radio or other appliance may cause

the phone to not dial out properly. If you cannot eliminate the background noise, rst try muting

the handset before dialing, or dialing from another room in your home with less background noise.

• Make sure the power cord is securely plugged into the base. Plug the unit into a different, working outlet not controlled by a wall switch.

• Move the handset closer to the base. You might have moved out of range.

• If the handset is in its base and the charging light does not come on, refer to is off (see page 43) in this troubleshooting guide.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

The charge light

Additional information

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Troubleshooting

Problem Suggestion

CAN’T CONNECT

displays on my handset.

The batteries will not hold a charge.

I hear other calls while using my phone.

I hear noise in the handset, and none of the keys or buttons work.

• Move the handset closer to the base. You might have moved out of range.

• If the handset is in its base and the charging light does not come on, refer to

is off (see page 43) in this troubleshooting guide.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• You may need to purchase a new battery, please refer to the of this user’s manual.

• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.

• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you

still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

• Make sure the power cord is plugged in.

The charge light

Batteries (see page 37) section

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Additional information

Troubleshooting

Problem Suggestion

I get noise, static, or weak signal even when I’m near the base.

• Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless phones and your router by:

a. positioning your new phone as far away as possible from any other existing cordless

telephone system that is already installed in your home to avoid the two systems interfering with each other.

b. positioning your telephone base as far as possible from your router, computer or any other

computer devices.

c. selecting channels four through 10 for your router (refer to your router’s user manual for

more information).

• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

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Troubleshooting

Problem Suggestion

My handset does not ring when I receive a call.

• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual.

• Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack.

Make sure the power cord is plugged in.

• You may be too far from the base unit.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

• The layout of your home or ofce might be limiting the operating range. Try moving the base to another location, preferably on an upper oor.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

• Your line cord might be malfunctioning. Try installing a new line cord.

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Additional information

Troubleshooting

Problem Suggestion

My calls fade or cut in and out while I’m using my handset.

The charge light is off. • Clean the handset and base charging contact each month using a pencil eraser or cloth.

• Relocate your phone to a higher location. The phone will get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Make sure the power and line cords are plugged in correctly and rmly.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Your phone might be malfunctioning. Please refer to the Limited Warranty (see page 45) section of this user’s manual for further instruction.

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Troubleshooting

Problem Suggestion

My caller ID isn’t working.

Common cure for electronic equipment.

• Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone.

• Your caller must be calling from an area that supports caller ID.

• Both you and your caller’s telephone companies must use caller ID compatible equipment.

If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed):

1. Disconnect the power to the base.

2. Disconnect the handset battery, and spare battery, if applicable.

3. Wait a few minutes.

4. Connect power to the base.

5. Re-install the battery(ies).

6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute

for this to take place.

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Additional information

Maintenance

Taking care o f your telephone

Your cordles s telephone c ontains sop histicated e lectroni c parts, so it mu st be treated with car e.

Avoid roug h treatment

Place the h andset down ge ntly. Save the original p acking mater ials to protec t your telephon e if you ever need to ship it .

Avoid water

Your telephon e can be damage d if it gets wet. Do not use t he handset out doors in the rain, or h andle it with we t hands. Do not in stall your telepho ne base near a sin k, bathtub or sh ower.

Elect rical storm s

Electri cal storms can som etimes cause p ower surges har mful to electroni c equipment . For your own safet y, use cau tion when usi ng electri c appliance s during storm s.

Cleani ng your telep hone

Your teleph one has a dur able plastic casing that should ret ain its luster for many year s. Clean it only w ith a sof t cloth slig htly dampene d with wat er or a mi ld soap. Do n ot use excess water or cleanin g solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU

UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

Warranty

What does this limited warranty cover?

• The ma nufacturer of t his VTech product, V Tech Com munications, war rants to the hol der of a valid proof of pur chase (“Consum er” or “you ”) that the prod uct and all access ories provided by VTech in the sa les package (“Pro duct”) ar e free from mater ial defects in mater ial and workm anship, pursu ant to the following te rms and condi tions, when insta lled and used norma lly and in accord ance with op eration inst ructions. T his limited warrant y extends only to th e Consumer for Pr oducts pur chased and us ed in the United State s of America.

What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

• D uring the limited war ranty period, V Tech’s auth orized serv ice representat ive will repair o r replace at VTech’s o ption, witho ut charge, a Mate rially Defec tive Product. If we re pair this

produc t, we may use new or ref urbished replac ement parts. If we ch oose to replace thi s product, we may repl ace it with a new or refur bished prod uct of the same or simi lar design. V Tech will retur n repaired or replac ement products to yo u in working condi tion. VTech will r etain defect ive parts, module s, or equipment. Re pair or replac ement of Produ ct, at VTech’s optio n, is your exclus ive remedy. You should ex pect the repair or re placement to t ake approximately 3 0 days.

How long is the limited warranty period?

• T he limited warrant y period for the prod uct extends for ONE (1) YEAR fr om the date of purchas e if we repair or replac e a Materially De fective Prod uct under th e terms of this li mited

warrant y. This li mited warrant y also applies to rep aired or replaceme nt Products for a per iod of either (a) 90 d ays from the date t he repaired or re placement Produ ct is shippe d to you or (b) the time re maining on the o riginal one-year w arranty; wh ichever is lon ger.

What is not covered by this limited warranty?

This limited warranty does not cover

1. Produ ct that has bee n subjected to m isuse, accid ent, shipping or ot her physical d amage, improper in stallation , abnormal op eration or han dling, negle ct, inundation,  re, water or other li quid

intrusi on; or

2. Produ ct that has bee n damaged due to r epair, alteratio n or modication by a nyone other tha n an authorized s ervice repres entative of VTech; o r

3. Product to t he extent that th e problem experien ced is caused by sign al conditions, ne twork relia bility or ca ble or antenna sy stems; or

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Warranty

4. Produ ct to the extent t hat the problem is ca used by use with n on-VTech electric al accessor ies; or

5. Product wh ose warrant y/quality sti ckers, Product ser ial numbers plates o r electronic ser ial numbers h ave been removed, a ltered or rendered i llegible; or

6. Product pur chased, used, ser viced, or shipp ed for repair from out side the Unite d States, or used for co mmercial or i nstitution al purposes (incl uding but not li mited to Products u sed for rental purpos es ); or

7. Produ ct returned wi thout valid proof of p urchase (see 2 be low); or

8. Charges for in stallation or set up, ad justment of custo mer controls , and installation o r repair of systems out side the unit .

How do you get warranty service?

• To obtai n warranty servi ce in the United State s of America, call 1- 800-59 5-9511 for instruction s regarding where to r eturn the Prod uct. Before c alling for servic e, please check th e user’s

manual. A c heck of the Prod uct controls and fe atures may save you a serv ice call.

• Exce pt as provided b y applicabl e law, you assume the risk o f loss or damage duri ng transit and t ransportatio n and are responsib le for deliver y or handling charg es incurred i n the transpo rt of Produc t (s) to the ser vice locatio n. VTech will retur n repaired or re placed prod uct under thi s limited warrant y to you, transpo rtation, d elivery or han dling charges pre paid. VTech ass umes no risk for d amage or loss of the Pro duct in trans it.

• I f the Product f ailure is not cov ered by this limi ted warranty, or proof of p urchase does not me et the terms of this lim ited warrant y, VTech will notify y ou and will requ est that you authorize t he

cost of rep air prior to any furth er repair activit y. You must pay for t he cost of repair and re turn shippi ng costs for th e repair of Produ cts that are not covere d by this limite d warranty.

What must you return with the Product to get warranty service?

1. Retur n the entire origin al package and c ontents includi ng the Produc t to the VTech service l ocation along wit h a description of t he malfunct ion or difc ulty;

2. I nclude “va lid proof of pur chase” (sales rece ipt) identif ying the Product pu rchased (Pro duct model) and th e date of purcha se or receipt; a nd

3. Provide y our name, comp lete and corre ct mailing ad dress, and tel ephone numb er.

Other Limitations

• Th is warranty is the co mplete and exclusiv e agreement bet ween you and VTech. It sup ersedes all ot her written or oral c ommunications r elated to this Pr oduct. VTech pr ovides no other

warranti es for this prod uct. The warrant y exclusively d escribes all of VTech’s re sponsibilitie s regarding t he product . There are no oth er express warra nties. No one is autho rized to make

modic ations to this limit ed warranty an d you should not rely on a ny such modi cation.

St ate Law Rights: This war ranty gives you spe cic legal right s, and you may also h ave other right s which vary fr om state to state.

Li mitations: Impl ied warranties, including th ose of tness for a partic ular purpose a nd merchantab ility (an u nwritten warra nty that the produ ct is t for ordinar y use) are limi ted to one year from date of purc hase. Some states do n ot allow limit ations on how lo ng an implied war ranty lasts, so th e above limitation may n ot apply to you.

• In n o event shall VTech b e liable for any in direct, specia l, incidental, co nsequential, or si milar damage s (includin g, but not limite d to lost prots or reven ue, inabilit y to use the product , or

other ass ociated equipmen t, the cost of substi tute equipment, an d claims by third par ties) resulting from t he use of this produc t. Some states do not a llow the exclus ion or limitat ion of incide ntal or conse quential dam ages, so the above limi tation or exclusion m ay not apply to you.

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Additional information

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).

5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage.

6. Slots and openings in the back or bottom of the telephone base and handset are provided for ve ntilation . To pr otect the m from ov erheating , these openings must not be blocked by placing

the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper

ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power

company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.

9. Never push objects of any kind into this product through slots in the telephone base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of re or

electric shock. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specied

access doors may expose you to dangerous voltages or other risk s. Inco rrect r eassemb ling ca n cause elect ric s hock when th e produ ct is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock.

12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the

following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water.

D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of

other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the pr oduct has been dropped and the telephone base and/or handset has been damaged. F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

15. Only p ut the handset of your telephone next to your ear when it is in normal talk.

SAVE THESE INSTRUCTIONS

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FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

* Reorient or relocate the receiving antenna. * Increase the separation between the equipment and receiver. * Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. * Consult the dealer or an experienced radio/TV technician for help.

Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this

equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telepho ne line and still have them ring when you are called. The REN for this product is

encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more

information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your

alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its

authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before

interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.

The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

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Additional information

FCC, ACTA and IC regulations

* Remain on the line and briey explain the reason for the call before hanging up.

* Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device

must accept any interference, including interference that may cause undesired operation of the device.

The term “IC:” before the certication/registration number only signies that the Industry Canada technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination

on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.

The RBRC® seal

The RBRC® Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or municipal waste,which may be illegal in your area.

VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

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Technical specications

Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and

2.4GHz technologies, providing enhanced performance over standard cordless telephones.

Frequency control Crystal controlled

Transmit frequency Base: 5725– 5850 MHz

Receive frequency Base: 2400–2483.5 MHz

Channels 95

Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to

Size Handset: 42mm X 52mm X 163mm

Weight Handset: 124 grams

Power requirements Handset: 600mAH NiMH battery

Memory Phonebook: 50 Memory locations, 16 characters for name, 32 digits for number per

PLL synthesizer

Handset: 2400–2483.5 MHz

Handset: 5725 –5850 MHz

environmental conditions at the time of use.

Base: 177mm X 127mm X 169mm

Base: 359 grams

Base: 9V DC @ 800mA

location. Call log: 50 Memory locations.

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Index

About call history (caller ID) 29 Access voicemail 31 Additional information 38 Answering calls 14

Base display 11 Base display screen messages 22 Base unit layout 13 Basic operation 10 Batteries 37 Battery care and maintenance 37 Before you begin 3 Belt clip 8

Call forward 18 Caller ID 28 Change auto call back number 35 Change PPU key setting 35 Change repeat dialing number 36 Change three-way calling number 36 Charge the handset battery 8 Check for dial tone 8 Choose location 4 Clear voicemail 31 Conference call 5 Connect power to telephone base/handset chargers 6 Connect to phone line 6 Custom pay-per-use (PPU) features 34

Delete a phonebook entry 27

Delete a specic call 29

Delete all calls 29 Delete records from call history 29 De-register all system handsets 9 Dial a displayed number 29 Dial type 24

Editi a phonebook entry 27

FCC, ACTA and IC regulations 48 Flash 15

Handset and base indicators 10 Handset display 10 Handset display screen messages 20 Handset Layout 12 Handset locator 18 Headset 19

Important safety instructions 47 Install handset battery 4 Installation 4 Intercom call 17

Key tone 24

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Index

Language 24

Maintenance 45 Making calls 14 Mute 15

Operating range 19

Parts checklist 3 Power guard/spare battery charger feature 5 PPU keys on base 34 PPU keys on handset 34 Program password 32 Program the ERASE key 33 Program the PLAY key 32 Program the SKIP key 33 Program the voicemail access keys 31 Program the VOICEMAIL key 32

Redial 15 Registration 9 Replacing the handset battery 37 Re-register existing handsets to a new base 9 Reset all codes 33

Reset all codes 36 Review call history 29 Reviewing/dialing from the phonebook 26 Ringer tone 23 Ringer volume 23

Shared call log 28 Store a call history record in the directory 30 Storing a new entry 25

Technical specications 50

Telephone directory 25 Telephone operation 14 Telephone settings 23 The RBRC® seal 49 To register your accessory handsets 9 Transferring calls 16 Troubleshooting 38

Voicemail 31 Volume control 16

Wall mounting 7 Warranty 45

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon

Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C.

Printed in China.

91-000xxx-010-000

VTech VT5875 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual