Vtech VT 5839 User Manual

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USER’S MANUAL

Two Phones, One System

Model: ia5839

GHz

Technology

Dual Handset Cordless Phone System

FEATURING: Caller ID* / Call Waiting • 45 Name & Number Caller ID Memory Phonebook Directory

www.vtechcanada.com

• 20 Name & Number

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).

5. Do not place this product on an unstable surface, such as a table, shelf, or stand. The product may fall, causing serious damage.

6. Slots and openings in the back or bottom of the base unit and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.

9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

11.Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

12.Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

Important Safety Instructions

A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating

instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

E. If the product has been dropped and the base and/or handset has been

damaged.

F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

14.Do not use the telephone to report a gas leak in the vicinity of the leak.

15.Only put the handset of your telephone next to your ear when it is in normal talk mode.

Before You Begin

Enhanced 5.8GHz Technology - Dual band transmission combines the best of

5.8GHz and 900MHz technologies, providing enhanced performance over standard

Parts Check List

1. Base Unit

2. Handsets (2)

3. Handset Charger

4. Base Power Adaptor

5. Telephone Line Cord

To purchase replacement batteries, visit us on the web at www.vtechphones.com or Telecommunications Canada Ltd. at 1-800-267-7377.

cordless telephones.

6. Batteries (2)

7. Belt Clips (2)

8. User’s Manual

9. Charger Power Adaptor

10. Wall

Mount Bracket

call VTech Communications, Inc. at 1-800-595-9511. In Canada, call VTech

Handset x 2

Battery

x 2

Base

Power Adaptor

Belt

Base

Unit

Clip x 2

Telephone Line Cord

Charge Power

Adaptor

Handset

User’s Manual

Charger

Wall Mount Bracket

The Handset Layout

1. Antenna

2. Earpiece

3. LCD

4. Left and Right Arrow Keys

5. Phone/Flash Key

6. Dialing Keys (0-9,*,#)

7. Chan/Delete Key

8. Microphone

9. Headset Jack

10. Select Key

11. Off Key

12. Hold Key

13. Redial/Pause Key

14. Prog Key

The Base Unit Layout

1. Message LED

2. Locate Handset key

3. Charging/In use LED

4. Telephone Line Jack

5. DC Connector Jack

Setup

Connecting Power to Base Unit

1. Choose a location for the base

near an electrical outlet and a

Connect the Power Cord

telephone jack. This phone requires

a modular telephone jack and a

Getting Started

standard electrical outlet (110V

Standard electrical outlet

AC) not controlled by a wall switch.

2. Plug the DC connectors to the base. Plug the AC adaptors into an electrical

outlet. Connect the telephone line cord to the jack on the base, and the other end to a modular telephone jack, as illustrated on the next page.

Installation and Charge of Battery

1. Install the battery. Use only VTech batteries.

a) Remove battery com-

partment cover by pressing on the indentation and sliding downward.

b) Align the two holes in the plug with the

socket pins, then snap the plug into place.

c ) Place the battery in the compartment

with the wires in the lower right corner. d) Replace the battery compartment cover. e) If the battery is not already charged,

place the handset in its base or charger

and allow to charge for 10 -12 hours (or

over- night). After that, be sure to place

the handset in its base or charger when

not in use to ensure maximum daily

peformance.

2. If the phone will not be used for long periods of time, remove the battery to prevent possible leakage.

Setup

NOTE: Install the base unit away from electronic equipment, such as personal

computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

LOW B ATTERY indication: If the battery power becomes low, a low-battery icon will be shown at the lower left corner of handset display. The handset will beep until you place the handset in the charger. When in standby mode, the lowbattery display is shown:

Battery Care and Maintenance

• The maximum standby time on a fully charged battery is six days. Average talk time on a fully charged battery is five hours.

• The battery needs charging when: — A new battery is installed in the handset. — The phone beeps twice every five seconds. — The screen displays BATTER Y LOW and the low battery icon.

• Place the handset in its base so the CHARGING light turns on. The battery is typically fully charged in 12 hours.

• You can keep the battery fully charged by returning the handset to its base after each use.

• If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced. Use only VTech batteries.

BATTERY LOW

1/0 1 12:00

Getting Started

CAUTION! To reduce the risk of fire or injury to persons or damage to

the telephone, read and follow these instructions carefully: Charge the battery provided with or identified for use with this

Connecting to Phone Line

Before connecting to the phone, make sure to properly charge the battery for at least 10 - 12 hours. Plug one end of the telephone line cord into the jack on the bottom of the base unit. Plug the other end of this cord into the wall jack.

Check for Dial Tone

After the battery is charged, pick up the handset and press PHONE/FLASH. Y ou should hear a dial tone.

product only in accordance with the instructions and limitations specified in the user’s manual.

Connect the Telephone Line Cord

Modular telephone jack

Setup

Set Date and Time

If you subscribe to caller ID service, the date and time will be set automatically with the first incoming call. If you do not have caller ID service, you can set the date and time manually:

• Press PROG on the handset.

• Press

Getting Started

• The month is flashing. Press month. Press SELECT.

• The day is flashing. Press day. Press SELECT.

• The hour is flashing. Press hour. Press SELECT.

• The minute is flashing. Press minute. Press SELECT.

• AM or PM is flashing. Press Press SELECT.

Wall Mounting

The wall mount bracket is designed for use on standard wall mount plates only.

1. Run the power and telephone line cords through the slots in the bracket, connecting them to the jacks located on the underside of the base.

2. Plug the AC adapter into an electrical outlet. If the battery has not been previously charged, place the handset in the base, and allow it to charge for 1012 hours (or overnight).

3. Connect the telephone line cord to the wall jack.

or until DATE/TIME is displayed. Press SELECT.

or until the screen displays the correct

or to choose between AM or PM.

4. Line up the tabs on the wall mount bracket with the slots on the bottom of the base unit. Snap the bracket firmly in place.

5. Mount the base on the wall. Position the base unit so the mounting studs will fit into the holes on the wall mount bracket. Slide the base unit down on the mounting studs until it locks into place.

Telephone Operation

/ CID

• While on a call, press to decrease the volume. A double beep will sound when you reach the minimum setting.

• While phone is not in use, press to display caller ID information.

• While entering number or letters, press to delete last character entered.

PHONE ( ) / FLASH

• T o make a call, press then dial the number. or dial the number (use < to backspace and correct digits), then press PHONE/FLASH ( )

• During a call, press to receive an incoming call, if Call Waiting is activated.

• To answer a call, press this or any key except OFF.

• If you have call waiting ser-

vice, you will hear a beep if someone calls while you are on a call. Press RE-

DIAL/P AUSE to put the first

call on hold and take the new call. Press again to switch back and forth between the calls.

HOLD

• Press to put a call on hold. Press again or press

PHONE to release hold.

-OR-

• Use the extension to pick up the call.

CHAN/ DELETE

• Press to switch to a clear channel while on a call.

• When viewing the call log, press to delete the current record displayed.

• While handset is in idle mode,press and hold to delete all records in the call log.

SELECT

• Use SELECT in conjunction with PROG during handset programming.

• While on a call, press to transfer the call to the other handset.

• While on a call, press to increase the volume. A double beep will sound when you reach the maximum setting.

• While phone is not in use, press to display phonebook entries.

• While entering letters, press to advance cursor.

OFF

• Press to end a call, or place handset in base or charger.

• While under program ming, press to exit.

• While under paging,press to cancel.

REDIAL/PAUSE

• To call last number dialed, press REDIAL/P AUSE , then

press PHONE/FLASH . or

• Press PHONE/FLASH , then press REDIAL/P AUSE .

• To delete the last number dialed record, press twice while handset is idle.

• While entering numbers, press REDIAL/ P AUSE to insert a dialing pause.

PROG

• Press to enter programming mode with handset idle (on hook).

Basic Operation

Telephone Operation

Base and Charger Operation

Message Waiting Indicator

• If you subscribe to telephone company voice mail with a visual message waiting signal, this light flashes, and

MESSAGES WAITING

displays in the handset screen, when you have voice mail wait-

Basic Operation

ing.

Charging/In Use Indicator

• Flashes slowly when the handset is in use.

• Flashes rapidly when a call is on hold.

• Glows steadily when the handset is charging in its base.

Page/Handset Locator

• Press to page the handsets. Press again, press OFF on handset, or place handset in the base to cancel the page.

Telephone Operation

Handset Ringer Style/Battery Save

Y ou can select from four dif ferent handset ringer styles, or turn the ringer off and extend the battery life.

1. Make sure the handset is

2. Press PROG to enter programming mode.

3. Press until the screen displays RINGER: and the current selection.

4. Press SELECT. The current setting blinks, and you will hear a sample of the ring.

5. Press of each ring.

6. Press SELECT to choose the displayed ringer setting.

or to select RINGER: 1, 2, 3, 4 or (off). You will hear a sample

Set the Dial Mode

If you have touch tone service, the phone is ready to use as soon as the batteries are charged. If you have pulse (rotary) service, you’ll need to change the dial mode.

• Press PROG on the handset.

• Press

• Press select. The current setting blinks.

• Press to select TONE or PULSE.

• Press SELECT to save the displayed mode.

or until the screen displays DIAL MODE: and the current selection.

Temporary Tone Dialing

If you have pulse (rotary) service only, you can change from pulse to touch tone dialing during a call by pressing tone signals for access to telephone banking or long distance services.

1. Dial the number.

2. Press * (tone). Buttons pressed after this send touch tone signals.

3 . After you hang up, the phone automatically returns to pulse service.

(off).

(tone). This is useful if you need to send touch

Basic Operation

Call Forward

An external call can be forwarded from one handset (HS1) to the other handset (HS2).

1. While on a call, press SELECT to forward the call to HS2. HS1 will display:

SENDING CALL

HS2 will ring and show:

FORWARDED CALL

NOTE: If HS2 cannot be found, HS1 will generate a sad tone and continue the call automatically. Before HS2 answers, HS1 can press PHONE/FLASH (

) to

Telephone Operation

cancel the forward function and continue the external call.

2. Press PHONE/FLASH ( return to the idle screen.

NOTE: If HS1 does not respond within 30 seconds, HS1 will start ringing until PHONE/FLASH (

not answered within another 30 seconds, the external call will end automatically.

) is pressed, picking up the returned call. If the returned call is

Message Waiting

Your ia 5839 is designed to work with most local and regional telephone service provider's voice messaging systems, providing alerts on both the handset and base unit when new messages come in.

Voice messaging is subscription service, available through most service providers, for a monthly fee. Contact your local telephone company for more information.

When a caller leaves a message in your voice mailbox, the MESSAGE light on the base unit will flash. In addition, the handset will display:

) on HS2 to answer the forwarded call. HS1 will

Basic Operation

MESSAGE WAITING

5/01 5:40PM

Clear Message Waiting Alert

1. Press PROG.

2. Press

3. Press SELECT, the screen displays:

4. Press or to change from YES or NO.

5. Press SELECT to choose the desired setting. You’ll hear a confirmation one.

or until screen displays MESSAGE WAITING.

LIGHT OFF: YES

Telephone Operation

Display Screen Messages

Screen Displays: When:

** RINGING **** RINGING **

** RINGING **

** RINGING **** RINGING **

There is a call coming in.

CONNECTING...CONNECTING...

CONNECTING...

CONNECTING...CONNECTING... PHONE ONPHONE ON

PHONE ON

PHONE ONPHONE ON SCANNING...SCANNING...

SCANNING...

SCANNING...SCANNING...

** PAGING **** PAGING **

** PAGING **

** PAGING **** PAGING ** HOLDHOLD

HOLD

HOLDHOLD BATTERY LOWBATTERY LOW

BATTERY LOW

BATTERY LOWBATTERY LOW NO CONNECTNO CONNECT

NO CONNECT

NO CONNECTNO CONNECT

MESSAGE WAITINGMESSAGE WAITING

MESSAGE WAITING

MESSAGE WAITINGMESSAGE WAITING

RINGER OFFRINGER OFF

RINGER OFF

RINGER OFFRINGER OFF

The handset is waiting for a dial tone. The handset is in use.

The handset is changing to another of the 30 channels available.

The base is paging the handset. There is a call on hold.

The battery needs to be recharged. Displays and a sad tone is generated if one

handset is on a call and the other handset presses PHONE/FLASH . Displays and a sad tone sounds when the base power is OFF and PHONE/FLASH is pressed.

Y ou have been alerted by the telephone company that you have received new voice mail.

The ringer is turned off.

Basic Operation

Speed Dial Memory

You can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location) into the speed dial memory locations you assign (1 through 9) in each handset. You can also store telephone numbers with names alphabetically in the directory. See Telephone Directory for instructions.

NOTES:

• The entries you stored in speed dial memory will be marked with 01 through 09 in the

telephone directory.

• Press (off) at any time to exit memory dial mode.

Store a Number/Name in Memory:

1. Press PROG on the handset.

2. Press or until the screen displays SPEED DIAL.

3. Press SELECT. The screen displays ENTER 1-9.

NOTE: When memory is full the screen displays MEMORY FULL, an error tone sounds, and you cannot store a new number until you delete a record in speed dial memory or telephone directory.

4. Press the key (1 through 9) for the memory location where you're storing this entry, if the selected location is empty, the screen displays ENTER NAME.

NOTE: If the location is not empty, your new entry will be stored in place of the old and the first entry will be deleted. Take caution to not save over entries you do not wish to delete from memory.

5. Using the chart below, enter up to 15 characters for the name you’re storing with the

number. Use to backspace and make corrections; use to advance and add a

space.

Basic Operation

Presses

Dial Key 1 2 3 4 5 6

1: 1 2: ABC2 3: DEF3 4: GHI 4 5: JKL5 6: MNO6 7: PQRS7 8: TUV8 9: WXYZ9 0: 0

& ’ ,-.#

Speed Dial Memory

6. When you finish entering the name, press SELECT or PROG. The screen dis plays ENTER NUMBER.

7. Enter the telephone number. Use to backspace and make corrections. Press REDIAL/PAUSE to store a pause in the dialing sequence.

-OR-

Press REDIAL/PAUSE to display the last number dialed from this phone.

8. Press SELECT or PROG to store your entry . The screen displays RING? and the current setting.

9. Press or to change the setting. Choose Y (for yes) if you wish the phone to alert you to calls from this number by changing to a distinctive ringing pattern after the first ring. Choose N for a normal ringing pattern.

10. Press SELECT or PROG to confirm your selection. If you chose Y, a D will be displayed with the memory entry.

Edit a Number/Name Stored in Memory

1. Press and hold the memory location key (1 through 9) of the entry you wish to edit.

2. When the screen displays the entry you want to edit, press SELECT. Then press or until EDIT flashes.

SPEED EDIT ERASE 8005959511

3. Press SELECT. The screen displays the name and number. The cursor

appears at the end of the name. Use , and the dial pad keys to edit the name. Press SELECT to move on to edit the number. Use to backspace and make corrections. Press SELECT to move to edit the distinctive ring setting.

4. Press SELECT to save the edited information

DISTINCT

Basic Operation

Delete a Number/Name Stored in Memory

1. Press and hold the memory location key (1 through 9) of the entry you wish to delete.

2. When the screen displays the entry you want to delete, press SELECT. Then press or until ERASE flashes.

SPEED EDIT ERASE 8005959511

3. Press SELECT. The screen displays ERASE NO YES and the number .

4. Press , until YES flashes.

5. Press SELECT.You’ll hear a confirmation beep.

Speed Dial Memory

Dial a Memory Number

1. Press and hold the memory location key (1 through 9) of the entry you wish to dial.

2. Press PHONE/FLASH (

) to dial the displayed memory number.

Reassign Locations in Memory

1. Press and hold the memory location key (1 through 9) o f the entry you wish to reassign.

2. When the screen displays the entry you want to reassign, press SELECT. Then press until SPEED flashes.

SPEED EDIT ERASE 8005959511

3. Press SELECT. The screen displays ENTER 1-9.

4. Press the keys (1 through 9) to re-assign this entry into another memory location. You will hear a confirmation beep.

Basic Operation

Telephone Directory

Your ia 5839 can store 20 (including nine speed dial entries) telephone numbers with names (up to 15 characters for the name and 24 digits for the number in each location) in each handset.

NOTE: Press Store a Number/Name in the Directory

1. Press PROG. The screen displays DIRECT ORY.

2. Press SELECT. The screen displays ENTER NAME.

3. Using the chart below, enter up to 15 characters for the name you’re storing with the number. Use space.

Presses

Dial Key 1 2 3 4 5 6

(off) at any time to exit directory.

to backspace and make corrections; use to advance and add a

1: 1 2: ABC2 3: DEF3 4: GHI 4 5: JKL5 6: MNO6 7: PQRS7 8: TUV8 9: WX Y Z 9 0: 0

& ’ ,-.#

Basic Operation

4. When you finish entering the name, press SELECT or PROG. The screen displays ENTER NUMBER.

5. Enter the telephone number. Use

REDIAL/PAUSE to store a p ause in the dialing sequence.

-OR-

Press REDIAL/PAUSE to display the last number dialed from this phone.

6. Press SELECT or PROG. The screen displays DISTINCT RING? and the current setting.

7. Press alert you to calls from this number by changing to a distinctive ringing pattern after the

or to change the setting. Choose Y (for yes) if you wish the phone to

to backspace and make corrections. Press

Telephone Directory

first ring. Choose N for a normal ringing pattern.

8. Press SELECT or PROG to confirm your selection. If you chose Y, a D will be displayed with the directory entry.

NOTE: When memory is full the screen displays MEMORY FULL, an error tone sounds, and you will not be able to store a new number until you delete a stored number.

Edit a Number/Name Stored in the Directory

1. Press . The screen displays DIRECTORY.

2. Press

-OR-

Press the dial pad key for the first letter of the entry you want to edit.

3. When the screen displays the entry you want to edit, press SELECT. Then press

4. Press SELECT. The screen displays the name and number. The cursor appears at the end of the name. Use name. Press SELECT to move on to edit the number. Use to backspace

Basic Operation

and make corrections. Press SELECT to move on to edit the distinctive ring setting.

5. Press SELECT to save the edited information.

Delete a Number/Name Stored in the Directory

1. Press . The screen displays DIRECTORY.

2. Press

-OR-

Press the dial pad key for the first letter of the entry you want to delete.

3. When the screen displays the entry you want to delete, press SELECT. Then press

or to scroll alphabetically through the entries stored in the directory.

or until EDIT flashes.

SPEED EDIT ERASE 8005959511

, and the dial pad keys to edit the

or to scroll alphabetically through entries in the directory.

or until ERASE flashes.

SPEED EDIT ERASE 8005959511

4. Press SELECT. The screen displays ERASE NO YES and the number . The current choice flashes.

5. Press

6. Press SELECT. You’ll hear a confirmation beep.

or until YES flashes.

Telephone Directory

Dial a Number from the Directory

1. Press . The screen displays DIRECTORY.

2. Press

-OR-

Press the dial pad key for the first letter of the entry you want to dial.

3. When the number you want to dial is displayed, press

Move a Number/Name to Speed Dial Memory

1. Press . The screen displays DIRECTORY.

2. Press or to scroll alphabetically through directory. — OR — Press the dial pad key for the first letter of the entry you want to move.

3. When the screen displays the entry you want to move, press SELECT. Then press until SPEED flashes.

or to scroll alphabetically through entries stored in directory.

PHONE/FLASH.

SPEED EDIT ERASE 8005959511

4. Press

5. Press the key (1 through 9) to move this entry from the normal directory to the

SELECT. The screen displays ENTER 1-9.

speed dial memory and assign the memory location. You’ll hear a confirmation beep. A memory location number (01 through 09) will be displayed with this entry .

Basic Operation

Caller ID Operation

Caller’s name

VTech *

800-595-9511

OLD

5/01 5:40 28

Date of call

Time of call

indicate whether the record is new or old

Party has called 2 or more times

Caller’s telephone number

Position of call in call history

About Call History (Caller ID)

Your ia 5839 can store up to 45 calls in its caller ID (CID) memory. The most recent call will have the highest number. When the memory is full, the oldest call will be deleted to make room for new incoming call information. For each call

that comes in, the screen displays the following information between the first and second rings:

• Your caller’s name (up to 15 letters are sent by your telephone company).

• The caller ’s area code and telephone number.

• The time and date of the call.

• The repeat tag (*) in the upper right corner, indicating the party has called more than once.

Basic Operation

If you answer a call before the information appears on the screen, it will not be in the call history.

NOTE: Each handset's CID log is independent from the other handset. For example, when you delete one or all call log entries in one handset, they will not be deleted from the other handset.

Review Call History

1. Press (CID) to view call history.

2. Use and to scroll through records in call history.

NOTE: Press

(off) at any time to exit call history .

Delete Records from Call History

Delete a Specific Call:

1. Locate the record you want to delete from call history.

2. Press CHAN/DELETE to delete. You’ll hear a confirmation beep.

Delete All Calls:

1. With the handset in idle (off) mode, press and hold CHAN/DELETE to delete. The screen displays

ERASE ALL NO YES. The current choice flashes.

Caller ID Operation

2. Press until YES flashes.

3. Press SELECT. You’ll hear a confirmation beep.

Dial a Displayed Number

1. Locate the record in call history that you want to dial.

2. If you wish to change how the number is dialed, press #. The screen displays alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only; 1+ number).

3. Press SELECT. Press until DIAL flashes.

DIAL PROGRAM

800-595-9511

5/01 5:40PM OLD28

4. Press SELECT again. The number is automatically dialed. — OR — When the number is correctly displayed for dialing, press PHONE/FLASH.

Store a Call History Record in the Directory

1. Locate the record in the call history you want to store in the directory.

2. If you wish to change how the number is stored, press #. The screen displays alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only; 1+ number).

3. Press SELECT, then press until PROGRAM flashes.

DIAL PROGRAM

800-595-9511

5/01 5:40PM OLD28

4. Press SELECT three times. The screen displays:

Basic Operation

DISTINCT RING? N

800-595-9511

5/01 5:40PM OLD28

5. Press or to select Y or N for distinctive ringer.

6. Press SELECT. You’ll hear a confirmation beep. If you choose Y in step 5 a

D will be displayed with the directory entry.

Caller ID Operation

Display Screen Messages

Screen Displays: When:

PRIV A TE The other party is blocking name and/or number

information.

UNKNOWN Your phone company is unable to receive

information about this caller’s name and/or number.

* (after the name) This caller has called you more than once.

Basic Operation

Headset Operation

Your ia 5839 handset is equipped with a 2.5mm headset jack for use with

optional accessory headset for handsfree operation. If you choose to use

headset option, you must obtain an optional accessory headset, which is

the compatible

purchase a headset, visit us on the web at www.vtechcanada.com or

call

Once

5839 handset. Connect the plug on the headset cord to the jack (under a

small

force the connection.

not

with the ia 5839.

VTech Customer Service at 1-800-267-7377.

you have a compatible 2.5mm headset, locate the headset jack on the

rubber flap) on the cordless handset. The plug should fit securely. Do

NOTE

Whenever connected microphone This noise

a compatible headset is

to the cordless handset, the

on the handset will be muted.

is done to limit the effect of background

Belt

Clip

5839 is also equipped with a

The ia detachable inside

sides of the handset. The belt clip

the should

belt clip. Align the pins on the

edge of the clip with the notches on

snap securely into place.

n o

it a mr

f n

I l an

id dA

Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub, or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT

RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

Additional Information

In Case of Difficulty

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, visit us on the web at www.vtechphones.com or call VTech Communications at 1-800-595-9511 (in the United States). In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-

7377.

The phone doesn't work at all

• Make sure the power cord is plugged in.

• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.

• Make sure the batteries are properly charged. If you get a BATTERY LOW message or indication, the battery needs charging.

No dial tone

• First try all the suggestions above.

• If you still don't hear a dial tone, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

You get noise, static, or a weak signal even when you're near the base unit

• Household appliances plugged into the same circuit as the base unit can sometimes cause interference. Try moving the appliance or the base unit to another outlet.

You get noise, static, or a weak signal when you're away from the base unit

• You may be out of range. Either move closer to the base, or relocate the base unit.

• The layout of your home may be limiting the range. Try moving the base unit to another position.

The handset does not ring when you receive a call

• Make sure you have the ringer activated. Refer to the section on Handset Ringer Style/Battery Save in this user's manual.

• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in.

• You may be too far from the base unit.

• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

You hear other calls while using your phone

Additional Information

In Case of Difficulty

• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

You hear noise in the Handset, and none of the keys or buttons work

• Make sure the power cord is plugged in.

Common cure for electronic equipment

If the unit does not seem to be responding normally, then try putting the handset in the base. If it does not seem to respond, do the following (in the order listed):

1. Disconnect the power to the base.

2. Disconnect the handset battery, and spare battery, if applicable.

3. Wait a few minutes.

4. Connect power to the base.

5. Reinstall the battery(ies).

6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute for this to take place.

Additional Information

Warranty Statement

What does this limited warranty cover?

• The manufacturer of this VTech product, VTech Communications, warrants to the

holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by VTech in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America.

What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

• During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair this product, we may use new or refurbished replacement parts. If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design. VTech will return repaired or replacement products to you in working condition. VTech will retain defective parts, modules, or equipment. Repair or replacement of Product, at VTech’s option, is your exclusive remedy. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

• The limited warranty period for the product extends for ONE (1) YEAR from the date

of purchase if we repair or replace a Materially Defective Product under the terms of this limited warranty. This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or

2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or

3. Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or

4. Product to the extent that the problem is caused by use with non-VTech electrical accessories; or

5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or

6. Product purchased, used, serviced or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

7. Product returned without valid proof of purchase (see 2 below); or

8. Charges for installation or set up, adjustment of customer controls and installation or repair of systems outside the unit.

Additional Information

Warranty Statement

How do you get warranty service?

• To obtain warranty service in the United States of America, call 1-800-595-9511 for instructions regarding where to return the Product. Before calling for service, please check the user’s manual. A check of the Product controls and features may save you a service call.

• Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product(s) to the service location. VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit.

• If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty;

2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

3. Provide your name, complete and correct mailing address, and telephone number.

Other Limitations

• This warranty is the complete and exclusive agreement between you and VTech.

It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this product. The warranty exclusively describes all of VTech’s responsibilities regarding the product.

There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to one year from date of purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

• In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Additional Information

FCC, ACTA and IC Regulations

This equipment complies with Parts 15 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS210 and CS03 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

A label is located on the underside of the Base Unit containing either the FCC registration number and Ringer Equivalence Number (REN) or the IC registration number and Load Number. You must, upon request, provide this information to your local telephone company.

This equipment is compatible with inductively coupled hearing aids. Should you experience trouble with this telephone equipment, please contact:

VTech Communications Inc. CUSTOMER SERVICE at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377 for repair/

warranty information. The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected.

FCC Part 15

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. The equipment has been tested and found to comply with part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet or on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help. To ensure safety of users, the FCC has established criteria for the amount of radio

frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset has such a low power that it does not require testing. It may be safely held against the ear of the user. The base unit shall be installed & used such that parts of the user’s body other than the hands should be maintained at a comfortable distance of approximately 20 cm or more.

FCC and ACTA Information

If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC)

Additional Information

FCC, ACTA and IC Regulations

rules. If the equipment was approved after that date, it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the following information.

1. Product identifier and REN information

The label on the back or bottom of this equipment contains, among other things, an identifier indicating product approval and the Ringer Equivalence Number (REN). This information must be provided to your local telephone company upon request. For equipment approved prior to July 23, 2001, the product identifier is preceded by the phrase “FCC Reg No.” and the REN is listed separately. For equipment approved after that date, the product identifier is preceded by “US” and a colon (:), and the REN is encoded in the product identifier without a decimal point as the sixth and seventh characters following the colon. For example, the product identifier US:AAAEQ03T123XYZ would indicate an REN of 0.3. The REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.

2. Connection and use with the nationwide telephone network

The plug and jack used to connect this equipment to the premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in this user’s manual. This equipment may not be used with Coin Telephone Lines or with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

3. Repair instructions

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

4. Rights of the telephone company

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.

Additional Information

FCC, ACTA and IC Regulations

5. Hearing aid compatibility

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

6. Programming/testing of emergency numbers

If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind: a. We recommend that you also write the telephone number on the directory card,

so that you can still dial the emergency number manually if the memory dialing feature doesn’t work.

b. This feature is provided only as a convenience, and the manufacturer assumes

no responsibility for customer reliance upon the memory feature.

c. Testing the emergency telephone numbers you have stored is not recommended.

However, if you do make a call to an emergency number:

• You must remain on the line and briefly explain the reason for the call before hanging up.

• Programming/testing of emergency numbers should be performed during off-peak hours, such as in the early morning or late evening, when the emergency services tend to be less busy.

IC (Industry Canada)

This telephone is registered for use in Canada. The term “IC:” before the radio certification number only signifies that Industry Canada

technical specifications were met. Notice: This equipment meets the applicable Industry Canada Terminal Equipment

Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

Notice: The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of services in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the Supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecom munications company cause to request the user to disconnect the equipment.

Additional Information

FCC, ACTA and IC Regulations

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should

contact the appropriate electrical inspection authority or electrician as appropriate. Your Cordless Phone is designed to operate at the maximum power allowed by the

FCC and IC. This means your Handset and Base Unit can communicate only over a certain distance - which will depend on the location of the Base Unit and Handset, weather, and the construction and layout of your home or office.

Additional Information

Technical Specifications

FREQUENCY CONTROL

Crystal controlled PLL synthesizer

TRANSMIT FREQUENCY

Base: 912.75 - 917.10 MHz Handset: 5863.80 - 5872.50 MHz

RECEIVE FREQUENCY

Base: 5863.80 - 5872.50 MHz Handset: 912.75 - 917.10 MHz

CHANNELS

30 Channels

NOMINAL EFFECTIVE RANGE

Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

SIZE

WEIGHT

Handset: 159 grams (without battery

pack)

Base: 205 gram (without adaptor

and wallmount)

Charger: 117grams (without adapter)

POWER REQUIREMENTS

Handset: 3.6V 600mAh Ni-MH

Battery Base: 9V DC @ 300mA Charger: 9V DC @ 150mA

MEMORY

Speed Dial: 9 Memory locations;

up to 24 digits, 15

characters per

location Directory: 20 Memory locations;

up to 24 digits, 15

characters per

location

Handset: 193mm x 58mm x 36.7mm Base: 182mm x 113mm x 88.3mm

Charger:107.5mm x 84.5mm x 49.5mm

CID: 45 Memory locations

SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NOTICE.

Additional Information

Table of Contents

Important Safety Instructions......................................................................................1

Before Y ou Begin ..............................................................................................................3

Parts Check List ..................................................................................................................3

The Handset Layout......................................................................................................4

The Base Unit Layout.........................................................................................................5

Getting Started...................................................................................................................6

Setup........................................................................................................................6

Connecting Power to Base Unit .....................................................................................6

Installation and Charge of Battery ...............................................................................6

Low Battery indication ......................................................................................7

Battery Care and Maintenance ......................................................................................7

Connecting to Phone Line .............................................................................................7

Check for Dial T one.................................................................................................7

Set Date and Time................................................................................................8

Wall Mounting....................................................................................................8

Basic Operation............................................................................................................9

T elephone Operation ..................................................................................................9

Handset Operation.........................................................................................9

Base and Charger Operation .......................................................................................10

Handset Ringer Style/Battery Save.......................................................................1 1

Set the Dail Mode.........................................................................................11

T emporary T one Dialing........................................................................................1 1

Call Forward........................................................................................................1 1

Message Waiting......................................................................................................12

Clear Message Waiting Alert....................................................................12

Display Screen Messages .........................................................................................13

Speed Dial Memory ....................................................................................................14

Store a Number/Name in Memory .............................................................14

Edit a Number/Name Stored in Memory .........................................................15

Delete a Number/Name Stored in Memory ......................................................15

Dial a Memory Number ....................................................................................16

Reassign Locations in Memory ....................................................................................16

Telephone Directory ...........................................................................................17

Store a Number/Name in the Directory ...........................................................17

Edit a Number/Name Stored in the Directory ....................................................18

Delete a Number/Name Stored in the Directory ...............................................18

Dial a Number from the Directory.......................................................................19

Move a Number/Name to Speed Dial Memory ............................................................19

Table of Contents

Caller ID Operation.................................................................................................20

About Call History .............................................................................................20

Review Call History .........................................................................................20

Delete Records from Call History.................................................................................20

Dial a Displayed Number...................................................................................21

Store a Call History Record in the Directory.......................................................21

Display Screen Messages.................................................................................22

Additional Information................................................................................................23

Headset Operation...................................................................................................23

Maintenance..................................................................................................................24

In Case of Difficulty...................................................................................................25

Warranty St atement.................................................................................................27

FCC, ACT A and IC Regulations.................................................................................29

Technical S pecifications......................................................................................33

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon,

97008

Distributed Richmond,

in China

Printed

in Canada by VTech Telecommunications Canada Ltd., B.C. V6X 1Z9.

2004 for VTECH TELECOMMUNICATIONS LTD.

91-000130-010-000 ISSUED

Congratulations on your purchase

this VTech product

NEED HELP?

Our representatives are here

help you with any questions

concerning

product,

any other related issues.

the operation of this

available accessories,

Call Toll Free:

1-800-595-9511

In Canada, Call:

1-800-267-7377

or visit our website at

www.vtechcanada.com

Vtech VT 5839 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual