Vtech VT 40-2421 User Manual

Table Of Contents

2.Important Safety Instructions

3.Introduction

4.Parts Check List

5.Handset and Handset Charger Layout

6.Base Unit Layout

7.Getting Started

7.Setup

7.Connection of Phone and Power Lines

8.Installation of Battery Pack in Handset

8.Charging of Handset Battery Pack

9.System Programming

10.Ringer ON/OFF

10.Ringer Type

10.Ringer Volume Control

10.Handset and Base Unit Security Codes

11.Handset ID

12.Handset Name

13.Hold Reminder

13.Tone/Pulse

13.Flash Time

14.Home Area Code

14.Local Area Codes

14.Line in Use Detection

15.Auto Pick Up

15.Handset Reset

15.Base Reset

16 Do Not Disturb (DND)

16.Wall Mounting

17.Basic Operations

17.Placing Calls

17.Live Dialing

17.Pre-Dialing

18.Receiving Calls

19.Mute

19.Hold

19.Intercom

19.To Establish an Intercom Call

20.Speed Dial Memory

20.To Program or Edit a Speed Memory Location

21.To Delete a Speed Memory Location

21.To Delete ALL Speed Memory Locations

21.To Dial from Speed Memory

22.Advanced Operations

22.Caller ID

22.NOTES ABOUT CALLER ID & CALL WAITING CALLER ID

22.Caller ID Display of Inbound Call

23.Reviewing Caller ID Memory

23.Dialing from Caller ID Memory

23.Storing Caller ID Records into Speed Dial Memory

24.Deleting a Single Caller ID Record

24.Deleting all Caller ID Records

25.Visual Message Waiting Indication

26.Transfer

26.Announced Transfer

26.Blind Transfer

27.Conference

27.To Establish a 2 Handsets /

1 Outside Line Conference:

27.To Establish a 1 Handset / 2 Outside Lines Conference:

28.Additional Information

28.Headset Operation / Out of Range Indication

29.Low Battery Warning / Spare Battery Charger

30.Maintenance

31.In Case of Difficulty

33.Warranty

35.Technical Specifications

36.FCC and IC Regulations

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1

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).

5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation where proper ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not locate this product where the cord could be damaged by persons walking on it.

9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product. Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

Introduction

The VT 40-2421 / 40-2420 is an advanced 4-line cordless telephone system that operates in the 2.4GHz frequency range.

Your VT 40-2421 / 40-2420 is capable of supporting up to 12 Handsets. Four handsets (extensions) can be active at any given time.

Possible scenarios to have four handsets active at the same time:

•Four handsets (HS1, HS2, HS3, and HS4) on active calls, using all four lines (L1, L2, L3, and L4)

•Two handsets conferenced on an active call (HS1 + HS2 on L1) with two other handsets in an intercom call (HS3 + HS4 on intercom)

•Two handsets conferenced on an active call (HS1 + HS2 on L1) with two other handsets, each on an active call using different lines (HS3 on L2) and (HS4 on L3).

This manual is designed to familiarize you with the VT 40-2421 / 40-2420 cordless telephone system. We strongly recommend you read the manual before using your phone.

To order additional system Handsets (model# VT 40-2420), battery packs, or headsets, please call:

In the United States:

VTECH COMMUNICATIONS

1-800-595-9511

In Canada:

VTECH ELECTRONICS

1-800-267-7311

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3

Parts Check List

The Handset and Handset Charger Layout

1. Base Unit and power adapter

5. Wall Mount Bracket

2. Handset

6. Telephone line cord (x2)

3. Handset Charger and power adapter

7. Belt clip

4. Handset battery pack

1.

Antenna

12. CID

2.

Earpiece

13. OFF

3.

Volume/Scroll Keys

14. Headset Jack (2.5mm)

4.

FLASH

15. SPEAKERPHONE

5.

Line 1,2,3,4

16. MUTE

6.

REDIAL

17. CALLER

7.

HOLD

18. INTERCOM

8.

Dialing Keys (0-9)

19. Microphone

9.

FUNCTION

20. Spare Battery Charging Slot

10. PROG

21. SPARE BATT LED

11. LCD Display

22. HS CHARGING LED

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5

The Base Unit Layout

3

4

FRONT

1

5 2 6 7

BACK	8

Setup	Started
Connection of Phone and Power Lines
•VT 40-2421 setup	Getting
1. Plug the AC power adapter into an electrical outlet, and the DC connector
into the back of the base unit.
2. There are three modular telephone connections on the base unit L1/L2, L3/
L4 and an AUX dataport to allow direct connection of a fax or modem. The
dataport is linked to the L2 connection only.

3. Plug one end of the telephone line cord(s) into the jack(s) on the back of the base unit. Plug the other end of this cord into the wall jack.

4. Plug the AC power adapter into an electrical outlet, and the DC connector into the back of the handset charger.

5.Install handset battery and allow handset to charge for at least 15 hours initially.

			•VT 40-2420 setup
			1. Plug the AC power adapter into an
			electrical outlet, and the DC
			connector into the back of the
			handset charger.
			2. Install handset battery and allow
			handset to charge for at least 15
1.	Rubber Foot	5.	hours initially.
			L3/L4 Telephone Jack
2.	DC Connector	6.	AUX Dataport Jack
3.	Antenna	7.	L1/L2 Telephone Jack
4.	Power/ In use Indicator	8.	Wall Mount Cover
	6		7

Started	Setup
	Installation of Battery Pack in Handset
Getting	Follow the steps below:
	1.	Remove the battery cover by
		pressing on the indent and
		sliding downward.	3
	2.	Place the new battery pack in the
		handset with the metal contacts
		aligned with the charge contacts
		in the battery compartment.

3. Replace the battery cover by sliding it upwards.

4.	If the new battery pack is not
	already charged, place the
	handset in the handset charger,
	and allow it to charge for 15
	hours. After initial charge, a	2
	maintenance charge of 8 hours
	should be sufficient.

The original Handset that is shipped with your VT 40-2421 system will be automatically registered to the Base. This Handset is HANDSET 1.

As you register additional Handsets to the system, you should assign extension numbers in the following order: HANDSET 2, HANDSET 3, HANDSET 4,

HANDSET 5, HANDSET 6, HANDSET 7, HANDSET 8, HANDSET 9, HANDSET 10, HANDSET 11, and finally HANDSET 12. See Handset ID and Handset Name.

Charging of Handset Battery Pack

The Handset of your VT 40-2421 cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Charger.

You should charge the battery pack for 15 hours when you first receive your phone. You may also need to charge the battery under the following conditions:

•The low battery message is displayed:

•The handset seems completely dead, the LCD is completely clear and does not activate when

you press the keys.

IMPORTANT:

1. Do not dispose of a battery pack in a fire, the cell may explode.

2. Do not open or mutilate the battery pack. Toxic substances may be released, causing harm to eyes or skin.

3. Exercise care in handling battery packs in order to prevent an accidental short of the charge contacts, potentially causing the battery pack to overheat.

4. Do not dispose of this battery pack into household garbage.

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		Setup	Started
System Programming
The VT 40-2421 / 40-2420 is controlled by a sophisticated menu structure. To			Getting
the system will automatically exit program and return to idle mode.
access the program mode, start with the handset in idle (off) mode and then
press the PROG key. Use the (	/	) volume keys to navigate through
the menu, and the # key to make selections. At any time, you can press the
OFF key to exit without saving changes. If you do not press a key for 30 seconds,
Flow chart of program mode: If the handset is in idle (off) mode, press PROG.

•To return to the previous program mode, press key.

•To exit program mode, press OFF.

	MEMORY
			[	]/[	]
	CO LINE 1 RING
	ON		[	]/[	]
	CO LINE 2 RING
	ON		[	]/[	]
	CO LINE 3 RING
	ON		[	]/[	]
	CO LINE 4 RING
	ON		[	]/[	]
	RINGER TYPE
	1		[	]/[	]

HS SECURITY CODE EMPTY []/[]

BU SECURITY CODE

	[	]/[	]
		Press [	]
HANDSET ID
01	[	]/[	]
		Press [	]
HANDSET NAME
	[	]/[	]
		Press [	]
HOLD REMINDER
30 SEC	[	]/[	]
		Press [		]

TONE/PULSE TONE []/[]

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	BASE RESET
		[	]/[	]
			Press [	]
	HANDSET RESET
		[	]/[	]
			Press [	]
	AUTO PICKUP
	OFF	[	]/[	]
			Press [	]
	LINE IN USE
	ON	[	]/[	]
			Press [	]
	LOCAL	AREA CODE5
	EMPTY	[	]/[	]
			Press [	]
	LOCAL AREA CODE4
	EMPTY	[	]/[	]
			Press [	]
	LOCAL AREA CODE3
	EMPTY	[	]/[	]
			Press [	]
	LOCATL AREA CODE2
	EMPTY	[	]/[	]
			Press [	]
	LOCAL AREA CODE1
	EMPTY	[	]/[	]
			Press [	]

HOME AREA CODE EMPTY []/[]

Press [ ]

FLASH TIME 600ms []/[]

Press [ ]

Started	Setup
	Ringer ON/OFF
Getting	•	Access program mode
	•	Press the (		) key until you see CO LINE 1
		RING
	• Press the # key to change settings. The cursor
		will blink to the right of the current setting
	•	Use the (	/	) volume keys to select either
		ON or OFF.

•Press the # key to confirm choice.

•	PROGRAMMING SUCCESSFUL! is displayed.
•	Repeat the above steps to set ringers for LINE
	2, LINE 3 and LINE 4

Ringer Type

• Access program mode

• Press the ( ) key until you see RINGER TYPE

•Press the # key to change settings. The cursor will blink to the right of the current ringer setting

•Use the ( / ) volume keys to sample the four ringer types

•Press the # key to confirm choice

•PROGRAMMING SUCCESSFUL! is displayed, and the selected ringer type will be played once.

Ringer Volume Control

•From the idle (off) mode press the ( / ) volume keys to select volume level LOW / MID / HIGH

Handset and Base Unit Security Codes

The VT 40-2421 is an advanced telephone system, which uses a unique 6-digit security code for operation. The VT 40-2421 Handset and Base unit are factory programmed with a default security code, which allows you use the system after charging.

NOTE: When using multiple Handsets, you must assign a 6-digit system security code (shared by all Handsets and Base Unit), and each Handset must be assigned its own unique HANDSET ID (extension) number.

Assigning the Handset Security Code and Loading into the Base Unit

•Disconnect the AC power to the base unit.

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				Setup	Started
• Made sure that only HANDSET 01 has a battery
	pack installed. All other Handsets need to have				Getting
	their battery packs removed during this process.
•	Access program mode
•	Press the (	) key until you see HS	SECURITY
	CODE
• Press the # key to change settings. You will be
	prompted to PLS ENTER CODE, waiting for you
	to input a 6-digit security code. This security code
	is selected by you, so please choose a security code
	that you will remember. Also, record the HS
	SECURITY	CODE in the space below for future
	reference.
	SECURITY CODE:________________
• Use the number keys to enter the 6 digit HS

SECURITY CODE (i.e. 123456, 223455, 000005, etc.)

•Press the # key to confirm choice

•PROGRAMMING SUCCESSFUL! is displayed.

You now need to load the HS SECURITY CODE into the Base Unit, using HANDSET 01. Please follow these steps:

• The Base Unit power should still be disconnected.

• Access program mode

•Press the ( ) key until you see BS SECURITY

CODE

•Reconnect the Base Unit power. Once the power is connected, you have only 10 seconds to complete the next step.

•With BS SECURITY CODE displayed on HANDSET 01, press the # key. The HS SECURITY CODE has now been loaded into the Base Unit.

•PROGRAMMING SUCCESSFUL! is displayed.

•If you fail in loading the HS SECURITY CODE into the Base Unit, ERROR! PLS REGISTER AGAIN! is displayed, you have to repeat the above 6 steps to load into the Base Unit until PROGRAMMING SUCCESSFUL! is displayed.

Handset ID

The VT 40-2421 system supports up to 12 extension handsets. In order to use the multiple handset capability of this product, you must first assign a 6-digit security code. Please refer to Handset and Base Unit Security Codes before proceeding with Handset ID.

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Started	When multiple handsets are added to the VT 40-2421 system, you must first
	Setup
Getting	assign a unique ID (extension number) for each Handset, and then enter the
	system security code. Valid ID numbers are 01, 02, 03, 04, 05, 06, 07, 08, 09, 10,
	11 and 12.
	CAUTION: Be careful not to assign the same Handset ID number to more than
	one Handset.
	• If you have not already selected a system security code, follow the steps
		in Handset and Base Security Codes above. Then do the following:
	•	Access program mode
	•	Press the (	) key until you see HANDSET ID
	• Press the # key to change settings. The cursor will
		blink to the right of the current HANDSET ID
		setting

•	You will be prompted to PLS ENTER ID NO
•	Use the number keys to enter the two digit ID
	code (i.e. 01, 02...12)

•Press the # key to confirm choice

•	PROGRAMMING	SUCCESSFUL! is displayed.
•	Press the (	) key until you see HS SECURITY
	CODES

•Press the # key. You will be prompted to PLS ENTER CODE, waiting for you to input the 6 digit security code you previously selected.

•Use the number keys to enter the same 6 digit

HS SECURITY CODE for this VT40-2421 system.

•Press the # key to confirm choice

• PROGRAMMING SUCCESSFUL! is displayed.

Handset Name

If you want to assign a name for a handset, follow the steps below:

• Access program mode

•Press the () key until you see HANDSET NAME

•Press the # key to change settings. The cursor will blink to the right of the current HANDSET NAME setting.

• You will be prompted to PLS ENTER NAME

•Use the digit keys to 'spell' the name. Names can be up to 16 characters. To enter a specific set of

characters, see Speed Dial Memory: To Program or Edit a Speed Memory Location.

•Press the # key to confirm the name.

•PROGRAMMING SUCCESSFUL! is displayed.

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		Setup	Started
Hold Reminder
The VT 40-2421 system has an option to activate a hold reminder, which plays			Getting
•	Access program mode
a brief tone to alert you that a call is on hold. Each handset is programmed
independently. All handsets linked to the system will be alerted at the selected
interval (15sec, 30sec, 45sec, or 60sec) unless OFF is selected.
•	Press the (	) key until you see HOLD REMINDER

•Press the # key to change settings. The cursor will blink to the right of the current ringer setting.

•Use the ( / ) volume keys to cycle through the five options (15sec, 30sec, 45sec, 60sec, OFF).

•Press the # key to confirm choice

•PROGRAMMING SUCCESSFUL! is displayed.

Tone/Pulse

If you have touch tone service, do not change the setting of this mode. If you have rotary(Pulse) service, you have to access TONE/PULSE mode and set to PULSE.

•Access program mode

•Press the ( ) key until you see TONE/PULSE

•Press the # key to change settings. The cursor will blink to the right of the current ringer setting.

•Use the ( / ) volume keys to choose TONE or PULSE

•Press the # key to confirm choice

•PROGRAMMING SUCCESSFUL! is displayed.

Flash Time

This function is commonly used with service such as Call Waiting. The default setting for flash time is 600ms. It is unlikely that you will need to change this setting, however, if required you can adjust the flash time from 100ms to 900ms in 100ms intervals.

• Access program mode

• Press the ( ) key until you see FLASH TIME

•Press the # key to change settings. The cursor will blink to the right of the current setting.

•Use the ( / ) volume keys to choose flash setting (100ms, 200ms...900ms)

•Press the # key to confirm choice

•PROGRAMMING SUCCESSFUL! is displayed.

Note: Please consult your local telephone service provider when you want to change the Flash Time.

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