VTech VT 40-2420 User Manual

Table Of Contents

2.Important Safety Instructions

3.Introduction

4. Parts Check List

5. Handset and Handset Charger Layout

6. Base Unit Layout

7.Getting Started

7. Setup

7. Connection of Phone and

Power Lines

8. Installation of Battery Pack in

Handset

8. Charging of Handset Battery

Pack

9. System Programming

10. Ringer ON/OFF

10. Ringer Type

10. Ringer Volume Control

10. Handset and Base Unit

Security Codes

11. Handset ID

12. Handset Name

13. Hold Reminder

13. Tone/Pulse

13. Flash Time

14. Home Area Code

14. Local Area Codes

14. Line in Use Detection

15. Auto Pick Up

15. Handset Reset

15. Base Reset

16 Do Not Disturb (DND)

16. Wall Mounting

17.Basic Operations

17. Placing Calls

17. Live Dialing

17. Pre-Dialing

18. Receiving Calls

19. Mute

19. Hold

19. Intercom

19. To Establish an Intercom

Call

20. Speed Dial Memory

20. To Program or Edit a Speed Memory Location

21. To Delete a Speed Memory Location

21. To Delete ALL Speed Memory Locations

21. To Dial from Speed Memory

22.Advanced Operations

22. Caller ID

22. NOTES ABOUT CALLER ID & CALL WAITING CALLER ID

22. Caller ID Display of Inbound Call

23.

Reviewing Caller ID Memory

23. Dialing from Caller ID Memory

23. Storing Caller ID Records into Speed Dial Memory

24. Deleting a Single Caller ID Record

24. Deleting all Caller ID Records

25. Visual Message Waiting

Indication

26. Transfer

26. Announced Transfer

26. Blind Transfer

27. Conference

27. To Establish a 2 Handsets / 1 Outside Line Conference:

27. To Establish a 1 Handset / 2 Outside Lines Conference:

28.Additional Information

28. Headset Operation / Out of

Range Indication

29. Low Battery Warning / Spare

Battery Charger

30. Maintenance

31. In Case of Difficulty

33. Warranty

35. Technical Specifications

36. FCC and IC Regulations

Important Safety Instructions

Introduction

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid

cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen

sink, or swimming pool).

5. Do not place this product on an unstable cart, stand, or table. The product

may fall, causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for

ventilation. To protect it from overheating, these openings must not be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation where proper ventilation is not provided.

7. This product should be operated only from the type of power source indicated

on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not locate this product

where the cord could be damaged by persons walking on it.

9. Never push objects of any kind into this product through cabinet slots as

they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product. Opening

or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the

risk of fire or electric shock.

The VT 40-2421 / 40-2420 is an advanced 4-line cordless telephone system that operates in the 2.4GHz frequency range.

Your VT 40-2421 / 40-2420 is capable of supporting up to 12 Handsets. Four handsets (extensions) can be active at any given time.

Possible scenarios to have four handsets active at the same time:

• Four handsets (HS1, HS2, HS3, and HS4) on active calls, using all four lines (L1, L2, L3, and L4)

• Two handsets conferenced on an active call (HS1 + HS2 on L1) with two other handsets in an intercom call (HS3 + HS4 on intercom)

• Two handsets conferenced on an active call (HS1 + HS2 on L1) with two other handsets, each on an active call using different lines (HS3 on L2) and (HS4 on L3).

This manual is designed to familiarize you with the VT 40-2421 / 40-2420 cordless telephone system. We strongly recommend you read the manual before using your phone.

To order additional system Handsets (model# VT 40-2420), battery packs, or headsets, please call:

In the United States:

VTECH COMMUNICATIONS

1-800-595-9511

In Canada:

VTECH ELECTRONICS

1-800-267-7311

Parts Check List

The Handset and Handset Charger Layout

1. Base Unit and power adapter

2. Handset

3. Handset Charger and power adapter

4. Handset battery pack

5. Wall Mount Bracket

6. Telephone line cord (x2)

7. Belt clip

. Antenna

2. Earpiece

3. Volume/Scroll Keys

4. FLASH

5. Line 1,2,3,4

6. REDIAL

7. HOLD

8. Dialing Keys (0-9)

9. FUNCTION

10. PROG

11. LCD Display

12. CID

13. OFF

14. Headset Jack (2.5mm)

15. SPEAKERPHONE

16. MUTE

17. CALLER

18. INTERCOM

19. Microphone

20. Spare Battery Charging Slot

21. SPARE BATT LED

22. HS CHARGING LED

The Base Unit Layout

FRONT

Setup

Connection of Phone and Power Lines

3 4

5 6

•VT 40-2421 setup

1. Plug the AC power adapter into an electrical outlet, and the DC connector

into the back of the base unit.

2. There are three modular telephone connections on the base unit L1/L2, L3/

L4 and an AUX dataport to allow direct connection of a fax or modem. The dataport is linked to the L2 connection only.

3. Plug one end of the telephone line cord(s) into the jack(s) on the back of

the base unit. Plug the other end of this cord into the wall jack.

4. Plug the AC power adapter into an electrical outlet, and the DC connector

into the back of the handset charger.

5. Install handset battery and allow handset to charge for at least 15 hours

initially.

Getting Started

BACK

1. Rubber Foot

2. DC Connector

3. Antenna

4. Power/ In use Indicator

. L3/L4 Telephone Jack

6. AUX Dataport Jack

7. L1/L2 Telephone Jack

8. Wall Mount Cover

•VT 40-2420 setup

1. Plug the AC power adapter into an

electrical outlet, and the DC connector into the back of the handset charger.

2. Install handset battery and allow

handset to charge for at least 15 hours initially.

Setup

Installation of Battery Pack in Handset

Follow the steps below:

1. Remove the battery cover by

pressing on the indent and sliding downward.

2. Place the new battery pack in the

Getting Started

handset with the metal contacts aligned with the charge contacts in the battery compartment.

3. Replace the battery cover by

sliding it upwards.

4. If the new battery pack is not

already charged, place the handset in the handset charger, and allow it to charge for 15 hours. After initial charge, a maintenance charge of 8 hours should be sufficient.

The original Handset that is shipped with your VT 40-2421 system will be automatically registered to the Base. This Handset is HANDSET 1.

As you register additional Handsets to the system, you should assign extension numbers in the following order: HANDSET 2, HANDSET 3, HANDSET 4,

HANDSET 5, HANDSET 6, HANDSET 7, HANDSET 8, HANDSET 9, HANDSET 10, HANDSET 11, and finally HANDSET 12. See Handset ID and Handset Name.

Charging of Handset Battery Pack

The Handset of your VT 40-2421 cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Charger.

You should charge the battery pack for 15 hours when you first receive your phone. You may also need to charge the battery under the following conditions:

• The low battery message is displayed:

• The handset seems completely dead, the LCD is completely clear and does not activate when you press the keys.

IMPORTANT:

1. Do not dispose of a battery pack in a fire, the cell may explode.

2. Do not open or mutilate the battery pack. Toxic substances may be released,

causing harm to eyes or skin.

3. Exercise care in handling battery packs in order to prevent an accidental

short of the charge contacts, potentially causing the battery pack to overheat.

4. Do not dispose of this battery pack into household garbage.

System Programming

The VT 40-2421 / 40-2420 is controlled by a sophisticated menu structure. To access the program mode, start with the handset in idle (off) mode and then press the PROG key. Use the ( / ) volume keys to navigate through the menu, and the # key to make selections. At any time, you can press the

OFF key to exit without saving changes. If you do not press a key for 30 seconds, the system will automatically exit program and return to idle mode.

Getting Started

Flow chart of program mode: If the handset is in idle (off) mode, press PROG.

• To return to the previous program mode, press key.

• To exit program mode, press OFF.

MEMORY

[ ]/[ ]

CO LINE 1 RING ON

[ ]/[ ]

CO LINE 2 RING

[ ]/[ ]

CO LINE 3 RING ON

[ ]/[ ]

CO LINE 4 RING

[ ]/[ ]

RINGER TYPE

[ ]/[ ]

HS SECURITY CODE

[ ]/[ ]

EMPTY

BU SECURITY CODE

[ ]/[ ]

HANDSET ID

[ ]/[ ]

HANDSET NAME

Press [ ]

[ ]/[ ]

HOLD REMINDER 30 SEC

TONE/PULSE TONE

Press [ ]

[ ]/[ ]

Press [ ]

[ ]/[ ]

BASE RESET

[ ]/[ ]

HANDSET RESET

Press [ ]

[ ]/[ ]

AUTO PICKUP

[ ]/[ ]

OFF

LINE IN USE

[ ]/[ ]

LOCAL AREA CODE5 EMPTY

LOCAL AREA CODE4 EMPTY

LOCAL AREA CODE3 EMPTY

LOCATL AREA CODE2 EMPTY

LOCAL AREA CODE1 EMPTY

HOME AREA CODE EMPTY

FLASH TIME 600ms

Press [ ]

[ ]/[ ]

Press [ ]

[ ]/[ ]

Press [ ]

[ ]/[ ]

Press [ ]

[ ]/[ ]

Press [ ]

[ ]/[ ]

Press [ ]

[ ]/[ ]

Press [ ]

[ ]/[ ]

Press [ ]

Setup

Ringer ON/OFF

• Access program mode

• Press the ( ) key until you see

RINGRING

RING

RINGRING

• Press the # key to change settings. The cursor

Getting Started

will blink to the right of the current setting

• Use the ( / ) volume keys to select either

ONON

OFFOFF

ON or

OFF.

ONON

OFFOFF

• Press the # key to confirm choice.

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

•

PROGRAMMING SUCCESSFUL! is displayed.

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

• Repeat the above steps to set ringers for LINE

2, LINE 3 and LINE 4

Ringer Type

• Access program mode

• Press the ( ) key until you see

• Press the # key to change settings. The cursor

will blink to the right of the current ringer setting

• Use the ( / ) volume keys to sample the

four ringer types

• Press the # key to confirm choice

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

•

PROGRAMMING SUCCESSFUL! is displayed, and

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

the selected ringer type will be played once.

Ringer Volume Control

• From the idle (off) mode press the ( / )

volume keys to select volume level LOW / MID / HIGH

Handset and Base Unit Security Codes

The VT 40-2421 is an advanced telephone system, which uses a unique 6-digit security code for operation. The VT 40-2421 Handset and Base unit are factory programmed with a default security code, which allows you use the system after charging.

NOTE: When using multiple Handsets, you must assign a 6-digit system security code (shared by all Handsets and Base Unit), and each Handset must be assigned its own unique HANDSET ID (extension) number.

Assigning the Handset Security Code and Loading into the Base Unit

• Disconnect the AC power to the base unit.

CO LINE 1CO LINE 1

CO LINE 1

CO LINE 1CO LINE 1

RINGER TYPERINGER TYPE

RINGER TYPE

RINGER TYPERINGER TYPE

• Made sure that only HANDSET 01 has a battery

pack installed. All other Handsets need to have their battery packs removed during this process.

• Access program mode

• Press the ( ) key until you see

CODECODE

CODE

CODECODE

• Press the # key to change settings. You will be

prompted to to input a 6-digit security code. This security code is selected by you, so please choose a security code that you will remember. Also, record the

SECURITY CODESECURITY CODE

SECURITY CODE in the space below for future

SECURITY CODESECURITY CODE

reference. SECURITY CODE:________________

• Use the number keys to enter the 6 digit

SECURITY CODE SECURITY CODE

SECURITY CODE (i.e. 123456, 223455, 000005, etc.)

SECURITY CODE SECURITY CODE

• Press the # key to confirm choice

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

•

PROGRAMMING SUCCESSFUL! is displayed.

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

You now need to load the the Base Unit, using HANDSET 01. Please follow these steps:

• The Base Unit power should still be disconnected.

• Access program mode

• Press the ( ) key until you see

CODECODE

CODE

CODECODE

• Reconnect the Base Unit power. Once the power

is connected, you have only 10 seconds to complete the next step.

• With

01, press the # key. The now been loaded into the Base Unit.

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

•

PROGRAMMING SUCCESSFUL! is displayed.

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

• If you fail in loading the

the Base Unit, is displayed, you have to repeat the above 6 steps to load into the Base Unit until

SUCCESSFUL!SUCCESSFUL!

SUCCESSFUL! is displayed.

SUCCESSFUL!SUCCESSFUL!

Handset ID

The VT 40-2421 system supports up to 12 extension handsets. In order to use the multiple handset capability of this product, you must first assign a 6-digit security code. Please refer to Handset and Base Unit Security Codes before proceeding with Handset ID.

PLS ENTER CODEPLS ENTER CODE

PLS ENTER CODE, waiting for you

PLS ENTER CODEPLS ENTER CODE

HS SECURITY CODEHS SECURITY CODE

HS SECURITY CODE into

HS SECURITY CODEHS SECURITY CODE

BS SECURITY CODEBS SECURITY CODE

BS SECURITY CODE displayed on HANDSET

BS SECURITY CODEBS SECURITY CODE

ERROR! PLS REGISTER AGAIN!ERROR! PLS REGISTER AGAIN!

ERROR! PLS REGISTER AGAIN!

ERROR! PLS REGISTER AGAIN!ERROR! PLS REGISTER AGAIN!

HS SECURITY CODEHS SECURITY CODE

HS SECURITY CODE has

HS SECURITY CODEHS SECURITY CODE

HS SECURITY CODE into

HS SECURITY CODEHS SECURITY CODE

HS SECURITYHS SECURITY

HS SECURITY

HS SECURITYHS SECURITY

HSHS

BS SECURITYBS SECURITY

BS SECURITY

BS SECURITYBS SECURITY

PROGRAMMINGPROGRAMMING

PROGRAMMING

PROGRAMMINGPROGRAMMING

Getting Started

Setup

When multiple handsets are added to the VT 40-2421 system, you must first assign a unique ID (extension number) for each Handset, and then enter the system security code. Valid ID numbers are 01, 02, 03, 04, 05, 06, 07, 08, 09, 10, 11 and 12.

CAUTION: Be careful not to assign the same Handset ID number to more than one Handset.

Getting Started

• If you have not already selected a system security code, follow the steps

in Handset and Base Security Codes above. Then do the following:

• Access program mode

• Press the ( ) key until you see

• Press the # key to change settings. The cursor will

blink to the right of the current setting

• You will be prompted to

• Use the number keys to enter the two digit ID

code (i.e. 01, 02...12)

• Press the # key to confirm choice

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

•

PROGRAMMING SUCCESSFUL! is displayed.

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

• Press the ( ) key until you see

CODESCODES

CODES

CODESCODES

• Press the # key. You will be prompted to

ENTER CODEENTER CODE

ENTER CODE, waiting for you to input the 6 digit

ENTER CODEENTER CODE

security code you previously selected.

• Use the number keys to enter the same 6 digit

HS SECURITY CODE HS SECURITY CODE

HS SECURITY CODE for this VT40-2421 system.

HS SECURITY CODE HS SECURITY CODE

• Press the # key to confirm choice

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

•

PROGRAMMING SUCCESSFUL! is displayed.

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

Handset Name

If you want to assign a name for a handset, follow the steps below:

• Access program mode

• Press the ( ) key until you see

• Press the # key to change settings. The cursor

will blink to the right of the current HANDSET NAME setting.

• You will be prompted to

• Use the digit keys to 'spell' the name. Names can

be up to 16 characters. To enter a specific set of characters, see Speed Dial Memory: To Program or Edit a Speed Memory Location.

• Press the # key to confirm the name.

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

•

PROGRAMMING SUCCESSFUL! is displayed.

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

HANDSET IDHANDSET ID

HANDSET ID

HANDSET IDHANDSET ID

HANDSET ID

HANDSET IDHANDSET ID

PLS ENTER ID NOPLS ENTER ID NO

PLS ENTER ID NO

PLS ENTER ID NOPLS ENTER ID NO

HS SECURITYHS SECURITY

HS SECURITY

HS SECURITYHS SECURITY

PLSPLS

PLS

PLSPLS

HANDSET NAMEHANDSET NAME

HANDSET NAME

HANDSET NAMEHANDSET NAME

PLS ENTER NAMEPLS ENTER NAME

PLS ENTER NAME

PLS ENTER NAMEPLS ENTER NAME

Hold Reminder

The VT 40-2421 system has an option to activate a hold reminder, which plays a brief tone to alert you that a call is on hold. Each handset is programmed independently. All handsets linked to the system will be alerted at the selected interval (15sec, 30sec, 45sec, or 60sec) unless OFF is selected.

• Access program mode

• Press the ( ) key until you see

• Press the # key to change settings. The cursor will

blink to the right of the current ringer setting.

• Use the ( / ) volume keys to cycle through

the five options (15sec, 30sec, 45sec, 60sec, OFF).

• Press the # key to confirm choice

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

•

PROGRAMMING SUCCESSFUL! is displayed.

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

Tone/Pulse

If you have touch tone service, do not change the setting of this mode. If you have rotary(Pulse) service, you have to access TONE/PULSE mode and set to PULSE.

• Access program mode

• Press the ( ) key until you see

• Press the # key to change settings. The cursor will

blink to the right of the current ringer setting.

• Use the ( / ) volume keys to choose

PULSEPULSE

PULSE

PULSEPULSE

• Press the # key to confirm choice

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

•

PROGRAMMING SUCCESSFUL! is displayed.

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

Flash Time

This function is commonly used with service such as Call Waiting. The default setting for flash time is 600ms. It is unlikely that you will need to change this setting, however, if required you can adjust the flash time from 100ms to 900ms in 100ms intervals.

• Access program mode

• Press the ( ) key until you see

• Press the # key to change settings. The cursor will

blink to the right of the current setting.

• Use the ( / ) volume keys to choose flash

setting (100ms, 200ms...900ms)

• Press the # key to confirm choice

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

•

PROGRAMMING SUCCESSFUL! is displayed.

PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!

Note: Please consult your local telephone service provider when you want to change the Flash Time.

HOLD REMINDERHOLD REMINDER

HOLD REMINDER

HOLD REMINDERHOLD REMINDER

TONE/PULSETONE/PULSE

TONE/PULSE

TONE/PULSETONE/PULSE

TONETONE

TONE

TONETONE

FLASH TIMEFLASH TIME

FLASH TIME

FLASH TIMEFLASH TIME

Getting Started

+ 14 hidden pages