VTech VT 40-2420 User Manual
Table Of Contents
2.Important Safety Instructions
3.Introduction
4. Parts Check List
5. Handset and Handset Charger
Layout
6. Base Unit Layout
7.Getting Started
7. Setup
7. Connection of Phone and
Power Lines
8. Installation of Battery Pack in
Handset
8. Charging of Handset Battery
Pack
9. System Programming
10. Ringer ON/OFF
10. Ringer Type
10. Ringer Volume Control
10. Handset and Base Unit
Security Codes
11. Handset ID
12. Handset Name
13. Hold Reminder
13. Tone/Pulse
13. Flash Time
14. Home Area Code
14. Local Area Codes
14. Line in Use Detection
15. Auto Pick Up
15. Handset Reset
15. Base Reset
16 Do Not Disturb (DND)
16. Wall Mounting
17.Basic Operations
17. Placing Calls
17. Live Dialing
17. Pre-Dialing
18. Receiving Calls
19. Mute
19. Hold
19. Intercom
19. To Establish an Intercom
Call
0
20. Speed Dial Memory
20. To Program or Edit a Speed
Memory Location
21. To Delete a Speed Memory
Location
21. To Delete ALL Speed Memory
Locations
21. To Dial from Speed Memory
22.Advanced Operations
22. Caller ID
22. NOTES ABOUT CALLER ID
& CALL WAITING CALLER
ID
22. Caller ID Display of Inbound
Call
23.
Reviewing Caller ID Memory
23. Dialing from Caller ID Memory
23. Storing Caller ID Records into
Speed Dial Memory
24. Deleting a Single Caller ID
Record
24. Deleting all Caller ID Records
25. Visual Message Waiting
Indication
26. Transfer
26. Announced Transfer
26. Blind Transfer
27. Conference
27. To Establish a 2 Handsets /
1 Outside Line Conference:
27. To Establish a 1 Handset / 2
Outside Lines Conference:
28.Additional Information
28. Headset Operation / Out of
Range Indication
29. Low Battery Warning / Spare
Battery Charger
30. Maintenance
31. In Case of Difficulty
33. Warranty
35. Technical Specifications
36. FCC and IC Regulations
1
Important Safety Instructions
Introduction
When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of fire, electric shock and injury, including the
following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen
sink, or swimming pool).
5. Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for
ventilation. To protect it from overheating, these openings must not be
blocked by placing the product on a bed, sofa, rug, or other similar surface.
This product should never be placed near or over a radiator or heat register.
This product should not be placed in a built-in installation where proper
ventilation is not provided.
7. This product should be operated only from the type of power source indicated
on the marking label. If you are not sure of the type of power supply to your
home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this product
where the cord could be damaged by persons walking on it.
9. Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short out parts that could result
in a risk of fire or electric shock. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product. Opening
or removing cabinet parts other than specified access doors may expose you
to dangerous voltages or other risks. Incorrect reassembly can cause electric
shock when the appliance is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the
risk of fire or electric shock.
The VT 40-2421 / 40-2420 is an advanced 4-line cordless telephone system that
operates in the 2.4GHz frequency range.
Your VT 40-2421 / 40-2420 is capable of supporting up to 12 Handsets. Four
handsets (extensions) can be active at any given time.
Possible scenarios to have four handsets active at the same time:
• Four handsets (HS1, HS2, HS3, and HS4) on active calls, using all four lines
(L1, L2, L3, and L4)
• Two handsets conferenced on an active call (HS1 + HS2 on L1) with two
other handsets in an intercom call (HS3 + HS4 on intercom)
• Two handsets conferenced on an active call (HS1 + HS2 on L1) with two
other handsets, each on an active call using different lines (HS3 on L2)
and (HS4 on L3).
This manual is designed to familiarize you with the VT 40-2421 / 40-2420 cordless
telephone system. We strongly recommend you read the manual before using
your phone.
To order additional system Handsets (model# VT 40-2420), battery packs, or
headsets, please call:
In the United States:
VTECH COMMUNICATIONS
1-800-595-9511
In Canada:
VTECH ELECTRONICS
1-800-267-7311
2
3
Parts Check List
The Handset and Handset Charger Layout
1. Base Unit and power adapter
2. Handset
3. Handset Charger and power adapter
4. Handset battery pack
5. Wall Mount Bracket
6. Telephone line cord (x2)
7. Belt clip
. Antenna
1
2. Earpiece
3. Volume/Scroll Keys
4. FLASH
5. Line 1,2,3,4
6. REDIAL
7. HOLD
8. Dialing Keys (0-9)
9. FUNCTION
10. PROG
11. LCD Display
12. CID
13. OFF
14. Headset Jack (2.5mm)
15. SPEAKERPHONE
16. MUTE
17. CALLER
18. INTERCOM
19. Microphone
20. Spare Battery Charging Slot
21. SPARE BATT LED
22. HS CHARGING LED
4
5
The Base Unit Layout
FRONT
1
2
Setup
Connection of Phone and Power Lines
3
4
5
6
7
•VT 40-2421 setup
1. Plug the AC power adapter into an electrical outlet, and the DC connector
into the back of the base unit.
2. There are three modular telephone connections on the base unit L1/L2, L3/
L4 and an AUX dataport to allow direct connection of a fax or modem. The
dataport is linked to the L2 connection only.
3. Plug one end of the telephone line cord(s) into the jack(s) on the back of
the base unit. Plug the other end of this cord into the wall jack.
4. Plug the AC power adapter into an electrical outlet, and the DC connector
into the back of the handset charger.
5. Install handset battery and allow handset to charge for at least 15 hours
initially.
Getting Started
BACK
1. Rubber Foot
2. DC Connector
3. Antenna
4. Power/ In use Indicator
. L3/L4 Telephone Jack
5
6. AUX Dataport Jack
7. L1/L2 Telephone Jack
8. Wall Mount Cover
6
8
•VT 40-2420 setup
1. Plug the AC power adapter into an
electrical outlet, and the DC
connector into the back of the
handset charger.
2. Install handset battery and allow
handset to charge for at least 15
hours initially.
7
Setup
Setup
Installation of Battery Pack in Handset
Follow the steps below:
1. Remove the battery cover by
1
pressing on the indent and
sliding downward.
2. Place the new battery pack in the
Getting Started
handset with the metal contacts
aligned with the charge contacts
in the battery compartment.
3. Replace the battery cover by
sliding it upwards.
4. If the new battery pack is not
already charged, place the
handset in the handset charger,
and allow it to charge for 15
hours. After initial charge, a
maintenance charge of 8 hours
should be sufficient.
The original Handset that is shipped with your VT 40-2421 system will be
automatically registered to the Base. This Handset is HANDSET 1.
As you register additional Handsets to the system, you should assign extension
numbers in the following order: HANDSET 2, HANDSET 3, HANDSET 4,
HANDSET 5, HANDSET 6, HANDSET 7, HANDSET 8, HANDSET 9,
HANDSET 10, HANDSET 11, and finally HANDSET 12. See Handset ID and
Handset Name.
Charging of Handset Battery Pack
The Handset of your VT 40-2421 cordless telephone is powered by a rechargeable
battery pack. It charges automatically whenever the Handset is in the Charger.
You should charge the battery pack for 15 hours when you first receive your
phone. You may also need to charge the battery under the following conditions:
• The low battery message is displayed:
• The handset seems completely dead, the LCD
is completely clear and does not activate when
you press the keys.
IMPORTANT:
1. Do not dispose of a battery pack in a fire, the cell may explode.
2. Do not open or mutilate the battery pack. Toxic substances may be released,
causing harm to eyes or skin.
3. Exercise care in handling battery packs in order to prevent an accidental
short of the charge contacts, potentially causing the battery pack to
overheat.
4. Do not dispose of this battery pack into household garbage.
8
System Programming
The VT 40-2421 / 40-2420 is controlled by a sophisticated menu structure. To
access the program mode, start with the handset in idle (off) mode and then
press the PROG key. Use the ( / ) volume keys to navigate through
the menu, and the # key to make selections. At any time, you can press the
3
OFF key to exit without saving changes. If you do not press a key for 30 seconds,
the system will automatically exit program and return to idle mode.
Getting Started
Flow chart of program mode: If the handset is in idle (off) mode, press PROG.
• To return to the
previous program
mode, press key.
• To exit program
mode, press OFF.
2
MEMORY
[ ]/[ ]
CO LINE 1 RING
ON
[ ]/[ ]
CO LINE 2 RING
[ ]/[ ]
ON
CO LINE 3 RING
ON
[ ]/[ ]
CO LINE 4 RING
[ ]/[ ]
ON
RINGER TYPE
[ ]/[ ]
1
HS SECURITY CODE
[ ]/[ ]
EMPTY
BU SECURITY CODE
[ ]/[ ]
HANDSET ID
[ ]/[ ]
01
HANDSET NAME
Press [ ]
Press [ ]
[ ]/[ ]
HOLD REMINDER
30 SEC
TONE/PULSE
TONE
Press [ ]
[ ]/[ ]
Press [ ]
[ ]/[ ]
9
BASE RESET
[ ]/[ ]
HANDSET RESET
Press [ ]
[ ]/[ ]
AUTO PICKUP
[ ]/[ ]
OFF
LINE IN USE
[ ]/[ ]
ON
LOCAL AREA CODE5
EMPTY
LOCAL AREA CODE4
EMPTY
LOCAL AREA CODE3
EMPTY
LOCATL AREA CODE2
EMPTY
LOCAL AREA CODE1
EMPTY
HOME AREA CODE
EMPTY
FLASH TIME
600ms
Press [ ]
Press [ ]
Press [ ]
[ ]/[ ]
Press [ ]
[ ]/[ ]
Press [ ]
[ ]/[ ]
Press [ ]
[ ]/[ ]
Press [ ]
[ ]/[ ]
Press [ ]
[ ]/[ ]
Press [ ]
[ ]/[ ]
Press [ ]
Setup
Setup
Ringer ON/OFF
• Access program mode
• Press the ( ) key until you see
RINGRING
RING
RINGRING
• Press the # key to change settings. The cursor
Getting Started
will blink to the right of the current setting
• Use the ( / ) volume keys to select either
ONON
OFFOFF
ON or
OFF.
ONON
OFFOFF
• Press the # key to confirm choice.
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
•
PROGRAMMING SUCCESSFUL! is displayed.
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
• Repeat the above steps to set ringers for LINE
2, LINE 3 and LINE 4
Ringer Type
• Access program mode
• Press the ( ) key until you see
• Press the # key to change settings. The cursor
will blink to the right of the current ringer setting
• Use the ( / ) volume keys to sample the
four ringer types
• Press the # key to confirm choice
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
•
PROGRAMMING SUCCESSFUL! is displayed, and
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
the selected ringer type will be played once.
Ringer Volume Control
• From the idle (off) mode press the ( / )
volume keys to select volume level LOW / MID
/ HIGH
Handset and Base Unit Security Codes
The VT 40-2421 is an advanced telephone system, which uses a unique 6-digit
security code for operation. The VT 40-2421 Handset and Base unit are factory
programmed with a default security code, which allows you use the system after
charging.
NOTE: When using multiple Handsets, you must assign a 6-digit system
security code (shared by all Handsets and Base Unit), and each Handset must
be assigned its own unique HANDSET ID (extension) number.
Assigning the Handset Security Code and Loading into the Base Unit
• Disconnect the AC power to the base unit.
CO LINE 1CO LINE 1
CO LINE 1
CO LINE 1CO LINE 1
RINGER TYPERINGER TYPE
RINGER TYPE
RINGER TYPERINGER TYPE
• Made sure that only HANDSET 01 has a battery
pack installed. All other Handsets need to have
their battery packs removed during this process.
• Access program mode
• Press the ( ) key until you see
CODECODE
CODE
CODECODE
• Press the # key to change settings. You will be
prompted to
to input a 6-digit security code. This security code
is selected by you, so please choose a security code
that you will remember. Also, record the
SECURITY CODESECURITY CODE
SECURITY CODE in the space below for future
SECURITY CODESECURITY CODE
reference.
SECURITY CODE:________________
• Use the number keys to enter the 6 digit
SECURITY CODE SECURITY CODE
SECURITY CODE (i.e. 123456, 223455, 000005, etc.)
SECURITY CODE SECURITY CODE
• Press the # key to confirm choice
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
•
PROGRAMMING SUCCESSFUL! is displayed.
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
You now need to load the
the Base Unit, using HANDSET 01. Please follow these
steps:
• The Base Unit power should still be disconnected.
• Access program mode
• Press the ( ) key until you see
CODECODE
CODE
CODECODE
• Reconnect the Base Unit power. Once the power
is connected, you have only 10 seconds to
complete the next step.
• With
01, press the # key. The
now been loaded into the Base Unit.
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
•
PROGRAMMING SUCCESSFUL! is displayed.
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
• If you fail in loading the
the Base Unit,
is displayed, you have to repeat the above 6 steps
to load into the Base Unit until
SUCCESSFUL!SUCCESSFUL!
SUCCESSFUL! is displayed.
SUCCESSFUL!SUCCESSFUL!
Handset ID
The VT 40-2421 system supports up to 12 extension handsets. In order to use
the multiple handset capability of this product, you must first assign a 6-digit
security code. Please refer to Handset and Base Unit Security Codes before
proceeding with Handset ID.
PLS ENTER CODEPLS ENTER CODE
PLS ENTER CODE, waiting for you
PLS ENTER CODEPLS ENTER CODE
HS SECURITY CODEHS SECURITY CODE
HS SECURITY CODE into
HS SECURITY CODEHS SECURITY CODE
BS SECURITY CODEBS SECURITY CODE
BS SECURITY CODE displayed on HANDSET
BS SECURITY CODEBS SECURITY CODE
ERROR! PLS REGISTER AGAIN!ERROR! PLS REGISTER AGAIN!
ERROR! PLS REGISTER AGAIN!
ERROR! PLS REGISTER AGAIN!ERROR! PLS REGISTER AGAIN!
HS SECURITY CODEHS SECURITY CODE
HS SECURITY CODE has
HS SECURITY CODEHS SECURITY CODE
HS SECURITY CODEHS SECURITY CODE
HS SECURITY CODE into
HS SECURITY CODEHS SECURITY CODE
HS SECURITYHS SECURITY
HS SECURITY
HS SECURITYHS SECURITY
HSHS
HS
HSHS
HSHS
HS
HSHS
BS SECURITYBS SECURITY
BS SECURITY
BS SECURITYBS SECURITY
PROGRAMMINGPROGRAMMING
PROGRAMMING
PROGRAMMINGPROGRAMMING
Getting Started
10
11
Setup
Setup
When multiple handsets are added to the VT 40-2421 system, you must first
assign a unique ID (extension number) for each Handset, and then enter the
system security code. Valid ID numbers are 01, 02, 03, 04, 05, 06, 07, 08, 09, 10,
11 and 12.
CAUTION: Be careful not to assign the same Handset ID number to more than
one Handset.
Getting Started
• If you have not already selected a system security code, follow the steps
in Handset and Base Security Codes above. Then do the following:
• Access program mode
• Press the ( ) key until you see
• Press the # key to change settings. The cursor will
blink to the right of the current
setting
• You will be prompted to
• Use the number keys to enter the two digit ID
code (i.e. 01, 02...12)
• Press the # key to confirm choice
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
•
PROGRAMMING SUCCESSFUL! is displayed.
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
• Press the ( ) key until you see
CODESCODES
CODES
CODESCODES
• Press the # key. You will be prompted to
ENTER CODEENTER CODE
ENTER CODE, waiting for you to input the 6 digit
ENTER CODEENTER CODE
security code you previously selected.
• Use the number keys to enter the same 6 digit
HS SECURITY CODE HS SECURITY CODE
HS SECURITY CODE for this VT40-2421 system.
HS SECURITY CODE HS SECURITY CODE
• Press the # key to confirm choice
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
•
PROGRAMMING SUCCESSFUL! is displayed.
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
Handset Name
If you want to assign a name for a handset, follow
the steps below:
• Access program mode
• Press the ( ) key until you see
• Press the # key to change settings. The cursor
will blink to the right of the current HANDSET
NAME setting.
• You will be prompted to
• Use the digit keys to 'spell' the name. Names can
be up to 16 characters. To enter a specific set of
characters, see Speed Dial Memory: To Program
or Edit a Speed Memory Location.
• Press the # key to confirm the name.
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
•
PROGRAMMING SUCCESSFUL! is displayed.
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
HANDSET IDHANDSET ID
HANDSET ID
HANDSET IDHANDSET ID
HANDSET IDHANDSET ID
HANDSET ID
HANDSET IDHANDSET ID
PLS ENTER ID NOPLS ENTER ID NO
PLS ENTER ID NO
PLS ENTER ID NOPLS ENTER ID NO
HS SECURITYHS SECURITY
HS SECURITY
HS SECURITYHS SECURITY
PLSPLS
PLS
PLSPLS
HANDSET NAMEHANDSET NAME
HANDSET NAME
HANDSET NAMEHANDSET NAME
PLS ENTER NAMEPLS ENTER NAME
PLS ENTER NAME
PLS ENTER NAMEPLS ENTER NAME
12
Hold Reminder
The VT 40-2421 system has an option to activate a hold reminder, which plays
a brief tone to alert you that a call is on hold. Each handset is programmed
independently. All handsets linked to the system will be alerted at the selected
interval (15sec, 30sec, 45sec, or 60sec) unless OFF is selected.
• Access program mode
• Press the ( ) key until you see
• Press the # key to change settings. The cursor will
blink to the right of the current ringer setting.
• Use the ( / ) volume keys to cycle through
the five options (15sec, 30sec, 45sec, 60sec, OFF).
• Press the # key to confirm choice
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
•
PROGRAMMING SUCCESSFUL! is displayed.
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
Tone/Pulse
If you have touch tone service, do not change the setting of this mode. If you
have rotary(Pulse) service, you have to access TONE/PULSE mode and set to
PULSE.
• Access program mode
• Press the ( ) key until you see
• Press the # key to change settings. The cursor will
blink to the right of the current ringer setting.
• Use the ( / ) volume keys to choose
PULSEPULSE
or
PULSE
PULSEPULSE
• Press the # key to confirm choice
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
•
PROGRAMMING SUCCESSFUL! is displayed.
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
Flash Time
This function is commonly used with service such as Call Waiting. The default
setting for flash time is 600ms. It is unlikely that you will need to change this
setting, however, if required you can adjust the flash time from 100ms to 900ms
in 100ms intervals.
• Access program mode
• Press the ( ) key until you see
• Press the # key to change settings. The cursor will
blink to the right of the current setting.
• Use the ( / ) volume keys to choose flash
setting (100ms, 200ms...900ms)
• Press the # key to confirm choice
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
•
PROGRAMMING SUCCESSFUL! is displayed.
PROGRAMMING SUCCESSFUL!PROGRAMMING SUCCESSFUL!
Note: Please consult your local telephone service provider when you want to
change the Flash Time.
HOLD REMINDERHOLD REMINDER
HOLD REMINDER
HOLD REMINDERHOLD REMINDER
TONE/PULSETONE/PULSE
TONE/PULSE
TONE/PULSETONE/PULSE
TONETONE
TONE
TONETONE
FLASH TIMEFLASH TIME
FLASH TIME
FLASH TIMEFLASH TIME
13
Getting Started
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