VTech VT 2960 User Manual

INTRODUCTION

Thank you for purchasing a VT ech cordless telephone. This manual is designed to familiarize you with your get the maximum use from your new phone, we suggest that you read this In-

struction Manual before using your

2960

Your VTech 900MHz, digital cordless phone with a Two-line Digital Answering System and, Speakerphone on the Base Unit. The

VT 2960

ing advanced ADPCM digital voice coding, providing noise and distortion free performance.

The VTec h your voice before transmitting it between the Handset and Base Unit. This minimizes the possibility of surveillance by scanners and similar devices.

Your VTech Call Waiting-Caller ID compatible. The Handset LCD will display the name and phone number of the calling party, when available.

NOTE: Caller ID and Call WaitingCaller ID are subscription services,

available through most service providers. Contact your local telephone service provider for subscription information.

VT 2960

digitizes your voice us-

VT 2960

VT 2960.

is a two line,

also scrambles

is Caller ID and

When the VTech use, you can easily answer a call on the Handset by pressing any key other than the OFF or Volume keys. This is very useful in a dark environment.

Your

VT 2960

ing from the Base Unit to the Handset (very useful as a Handset locator), and a two way Intercom between the Handset and Base Unit.

The VTech tile memory which is not susceptible to power failures. This f eature provides permanent storage of all memory dial numbers, Caller ID records, as well as the Base Unit and Handset security codes.

The

optional

the Base Unit provides operational backup in the event of a power failure. Calls can still be placed and received without interruption. About 5 hours of backup power is available with a fully charged battery pack in the Base Unit.

Your VTech when another phone on the same line is currently in use. The Handset will also alert you when you are Out of Range, whether or not the Handset is in use.

VT 2960

provides one way Pag-

VT 2960

uses a non-vola-

battery pack installed in

VT 2960

is not in

informs you

INTRODUCTION

SPECIAL FEATURES

• 900MHz Operation

• Fully Digital Link between Handset and Base Unit with ADPCM voice coding for enhanced audio quality

• Digitally-Scrambled V oice Communication for call security

• Two-line Capability

• Alphanumeric Call Waiting Caller ID; Name and Number

• 50 CID memory capacity

• 2 Line Digital Answering System (for both lines).

• Base Unit Speakerphone

• 2 row by 12 character Multi-function LCD on Handset

• Conference Call Capability

• 10 Channel operation with Auto Channel Search and Select

• Backlit LCD and Keypad

• 20 Memory Dial locations

• Out-of-Range indication while Handset is On of Off Hook

• Removable Handset NiCad battery pack

• Spare Battery Charger in the Base Unit for optional battery pack

• Power Backup in the event of a power failure (with an optional spare battery pack installed in Base Unit)

• HOLD, FLASH, REDIAL functions

• Extension In Use indication

• Intercom/Page/Handset Locator

• Non-volatile memory of stored phone numbers and CID records

• Long-life NiCad Battery provides up to 7 hours of talk time or 7 days of standby

• Digital Volume Control

• Face-up Handset charging

• Easy Answer - When the phone rings, press any key other than the OFF or Volume keys on the Handset to answer

• Auto Hang-up when returning the Handset to the Base Unit cradle

• 24 Bit Digital Security Code provides 16.8 million combinations

• DTMF and Pulse dialing

• Low Battery detection and warning

• Programmable Ringer Types on Handset and Base Unit

INTRODUCTION

Parts Check List

1. Base Unit, Handset and AC Adaptor

2. Longer Two-Line Telephone Cords

3. Shorter Telephone Cord(for mounting)

4. Battery Pack

5. Wall mount bracket

6. Belf-clip

1 LINE 2

FLASH FLASH LINE 1

LINE 2

OFF

abc

def

ghi

mno

jkl

wxyz

pqrs

tuv

oper

tone

REDIAL

HOLD

CID

PAUSE

MEM

CONF

INT.COM DELETE

CLEAR

PROG

HANDSET

AC POWER ADAPTER

TELEPHONE LINE CORDS

MEMORY DIALING 1

POWER

CHARGING

SPARE BATTERY

ANSWER

REPEAT

ERASE

INT.COM HOLD

LINE 1

BASE UNIT

VT 2960

SELECT

TIME/SET

MSG

ANSWER

MSG

STOP/PLAY

SKIP

VOLUME

CONF.

MUTE

LINE 2 OFF

BELT CLIP

MSG SELECT

ON/OFF

RECORD/ MEMO

WALL MOUNT

BRACKET

BATTERY PACK

To purchase additional Battery Packs, call VTECH Communications at 1-800-595-9511. In Canada,call VTECH Electronics at 1-800-267-7377.

IMPORTANT SAFETY INSTRUCTIONS

Important Safety Instructions When using your telephone, please follow these basic safety precautions to reduce the risk of fire, electric shock or injury to persons: I. Read and understand all

instructions.

II. Follow all warnings and

instructions marked on the product.

III. Unplug this product from the wall

outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

IV. Do not use this product near water

(for example, near a bath tub, kitchen sink, or swimming pool).

V. Do not place this product on an

unstable cart, stand, or table. The product may fall, causing serious damage to the product.

VI. Slots and openings in the cabinet

and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation where proper ventilation is not provided.

VII.This product should be operated

only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

VIII.Do not allow anything to rest on

the power cord. Do not locate this product where the cord will be abused by persons walking on it.

IX. Never push objects of any kind

into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

X. To reduce the risk of electric

shock, do not disassemble this product. If service or repair work is required, contact VTech Customer Service at 1-800-5959511in the U.S. or 1-800-267-7377 in Canada. Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the appliance is subsequently used.

XI. Do not overload wall outlets and

extension cords as this can result in the risk of fire or electric shock.

IMPORTANT SAFETY INSTRUCTIONS

XII. Unplug this product from the wall

outlet :

A. When the power supply cord or

plug is damaged or frayed.

B. If liquid has been spilled into the

product.

C. If the product has been exposed

to rain or water.

D. If the product does not operate

normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation.

E. If the product has been dropped

and the cabinet has been damaged.

F. If the product exhibits a distinct

change in performance.

XIII.Avoid using a telephone (other

than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lighting.

XIV.Do not use the telephone to report

a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

RECHARGEABLE BATTERY PACKS

Charging the Handset batteries

The Handset of your less telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Base Unit cradle. You should charge the battery pack for 16 hours when you first receive your phone . You will know the battery pack needs charging when:

• The phone emits a warning tone when you press the a Line key.

• The “LOW BATTERY” message is displayed on the LCD:

• The Handset seems completely dead, the LCD is clear and the Handset does not beep when you press the keys.

VTec h 2960

cord-

To Charge The Battery Pack

To charge the battery pack, first install battery pack in the Handset, then place the Handset in the Base Unit. The CHARGE indicator will light to show the Handset is seated properly and the battery pack is charging. It is recommended that the battery pack be charged for at least 16 hours initially and 8 hours for maintenance charging. Y ou can use your telephone before that with diminished capacity, but it is best to charge the battery pack fully . It will tak e several recharge cycles to maximize the charge capacity of your battery pack. The maximum battery life between charges is 7 hours of continuous talk time or 7 days of standby time.

Spare Battery Charger

Alternatively, if you have purchased a spare battery pack and it has been charging in the base unit, simply exchange the drained Handset battery pack with the fully charged replacement battery pack from the spare battery charger. Place the drained Handset battery pack into the spare battery charger so it will charge.

The base spare battery charger does NOT charge a battery pack as quickly as the main Handset charger. A full charge requires 24 hours.

A W ord About Rechar geable Batteries

Your NiCad battery pack recharges whenever the Handset is returned to the Base Unit.

IT’S IMPOSSIBLE TO OVERCHARGE

The battery pack can be recharged many times but if you get a low battery signal even after 8 hours of maintenance charging in the base cradle (or 24 hours in the spare battery charger), the battery pack(s) should be replaced.

T o purchase additional Battery P acks , call VTECH Communications at 1800-595-9511. In Canada, call VTECH Electronics at 1-800-267-

7377.

RECHARGEABLE BATTERY PACKS

Replacing The Handset Battery Pack

1. Remove the battery cover by

pressing on the ridged lines and sliding downward.

PRESS and SLIDE DOWNWARD

2. Discard the old battery pack. Don’t

put the old battery pack in a trash compactor or a fire - it could burst.

IMPORTANT: Do not dispose of this battery in household garbage. For information on recycling or proper disposal, consult your local solid waste collection or disposal organization.

3. Place the new battery pack in the

battery compartment. Make sure the metal contacts on the underside of the battery are aligned with the charging contacts the in battery compartment.

PLACE THE NEW BATTERY PACK INTO THE BATTER Y COMPAR TMENT

PLEASE NOTE THE CORRECT POSITION OF THE BATTERY PACK WHEN CHANGING BATTERY

4. The new battery pack must be charged before using your telephone. Place the Handset in the cradle of the Base Unit and allow it to charge for 16 hours.

CHARGE THE HANDSET BATTERY PACK FOR 16 HOURS BEFORE USING

14 15 16 17 18 19 20

CAUTION: To reduce the Risk of Fire or Injury to Persons, Read and Follow these Instructions:

1. Use only VTECH battery.

2. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

3. Exercise care in handling the battery pack in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.

4. Do not dispose of the battery in a fire. The cell may explode.

To order replacement batteries, contact VTec h Customer Service at

1-800-595-9511 in thr U.S. or 1-800- 267-7377 in Canada.

ERASE

SELECT

WALL MOUNTING

The W all Mount brac k et is designed to fit on standard Wall Mount plates.

1. Choose a spot near an electrical outlet and a telephone jack.

Your phone requires a modular telephone jack and a standard electrical outlet (120v AC). The po wer cord is six feet long; make sure there is an electrical outlet within reach of the Base. The outlet should not be controlled by a wall switch. If the switch is ever turned off, the phone will not operate. (Unless you have a power back-up battery)

2. Position the wall mounting bracket on the Base.

Line up the tabs on the wall mounting adaptor with the holes on the bottom of the base (Figure 1). Snap the wall mounting adaptor firmly in place.

3. Mount the Base on the wall.

Position the Base so the mounting studs will fit into the holes on the bottom of the Base. Position the power cord to extend down the w all the phone is to be mounted on. Slide the base down on the mounting studs until it locks into place.

Figure 1

PULSE

TONE

POWER

CHARGING

SPARE BATTERY

ERASE

INT.COM HOLD

LINE 1

REPEAT

ANSWER

STOP/PLAY

VOLUME

LINE 2 OFF

TIME/SET

MSG

MSG SELECT

ANSWER

MSG

ON/OFF

SKIP

RECORD/ MEMO

CONF.

MUTE

4. Connect the telephone cord. The telephone line cord has a snapin plug at each end. Insert one of the plugs into the jack on the back

Figure 2

of the Base. Insert the other end of the plug into the wall jack.

5. Plug the AC adaptor into an electrical outlet and the DC connecter into the power jcak located on the back of the Base Unit (Figure 2).

HANDSET FEATURES

ANTENNA

DISPLAY BELT CLIP NOTCH VOLUME UP KEY

VOLUME DOWN KEY

1 LINE 2

FLASH FLASH LINE 1

1 4 7

REDIAL

MEM

PROG

ghi

pqrs

tone

OFF

2 5 8

CID

CONF CLEAR

abc

jkl

tuv

oper

LINE 2

3 6 9

INT.COM DELETE

HOLD PAUSE

def

mno

wxyz

LINE (FLASH) KEYS OFF KEY DIALING KEYS ( 0-9)

7.DATE KEY ( FOR CID )

9.VIEW KEY ( FOR CID ) * TEMPORARY TONE/

REVERSE SCROLL KEY #/ FORWARD SCROLL KEY CALLER ID KEY HOLD AND PAUSE KEY REDIAL KEY INTERCOM AND DELETE KEY CONFERENCE AND CLEAR KEY MEMORY AND PROGRAM KEY

HANDSET FEATURES

LINE 1 KEY

Press this key to select LINE 1. If the Handset has already accessed

LINE 1, pressing this key will FLASH the line.

If LINE 1 is on HOLD, pressing this key will take LINE 1 off HOLD and return you to your call.

If LINE 2 is IN USE, or you are in CONFERENCE mode, pressing this key access LINE 1 and put LINE 2 on HOLD.

If you are reviewing CID records, pressing this key will dial the contents (last 7 digits) of the record displayed on the LCD.

LINE 2 KEY

Press this key to select LINE 2. If the Handset has already accessed

LINE 2, pressing this key will FLASH the line.

If LINE 2 is on HOLD, pressing this key will take LINE 2 off HOLD and return you to your call.

If LINE 1 is IN USE, or you are in CONFERENCE mode, pressing this key access LINE 2 and put LINE 1 on HOLD.

If you are reviewing CID records, pressing this key will dial the contents (last 7 digits) of the record displayed on the LCD.

OFF KEY

Press this key to end your call. Press this key to exit from MEMORY

DIALING, CID, or any programming mode.

In CONFERENCE mode, pressing this key will disconnect both lines.

*TONE KEY

From the PULSE (rotary) dialing mode, press this key to switch to TEMPORARY T ONE mode.

When the call is ended, the phone will return to PULSE dialing mode.

MEM/PROG

(MEMORY/PROGRAM)

KEY

With the Handset OFF, press this key for less than 1 second to enter MEMORY DIALING mode.

With the Handset OFF, press and hold this key for more than 1 second to enterPROGRAMMING mode. Both MEMORY DIAL phone numbers and ringer typesfor the Handset and Base Unit are programmable by the user.

CALLER ID (CID) KEY

Press this key to display CALLER ID records. While you’re in the CALLER ID mode, press the * ( ) and # ( ) keys to scroll through the records.

Press this key a second time to display the phone number associated with the currently displayed CID record. The local (last 7 digits) phone number will be displayed.

HANDSET FEATURES

REDIAL KEY

Press this key to display and/or dial the last number you called.

When the Handset is On (with dial tone), press this key to dial the last number called.

When the Handset is Off, pressing this key will display the last dialed phone number on the LCD . You can then press a LINE key, and the displayed number will be dialed. If you do not wish to dial, press OFF to exit the REDIAL mode.

HOLD/PAUSE KEY

Press this key when the Handset is on one or both lines to place the call(s) on Hold.

Press the appropriate Line key to cancel Hold. If both lines are on Hold, press the CONF/CLEAR key to cancel Hold and return to the Conference Call.

NOTE: Pressing will not cancel Hold.

Press this key to insert a 2 second pause as you program phone number into MEMORY DIALING. See

OFF

HOLD/P A USE

STORE A NUMBER INTO MEMORY.

CONFERENCE/CLEAR (CONF/ CLEAR) KEY

Press this key to CONFERENCE a call on LINE 1 and a call on LINE 2 simultaneously. To enter CONFERENCE mode,the Handset must be in one of the following conditions.

1. LINE 1 is on a call and LINE 2 is on HOLD

2. LINE 2 is on a call and LINE 1 is on HOLD

3. Both lines are on HOLD.

NOTE: While in CONFERENCE mode, MEMORY DIALING numbers and CID records cannot be accessed.

While the Handset is Off, press this key for more than 1 second to clear the LCD display. This is helpful if you should misdial during MEMORY programming.

While in CID or MEMORY DIALING mode, press this key for more than 1 second to delete the entire contents of the list you’ re examining. The LCD will prompt you to press the INT.COM/

DELETE key to confirm your decision.

INT.COM/DELETE (

DELETE )

While the Handset is Off or when a line is on Hold, press this key to enter the INTERCOM mode with the Base Unit. Press OFF to exit the INT.COM mode.

While the Handset is Off, press and hold this key for more than 1 second to delete the last digit entered, as reflected by the LCD display. This is comparab le to a Backspace function on a keyboard. If you continue to hold the INT.COM/ DELETE key, the backspace function will continue.

KEY

INTERCOM/

HANDSET FEATURES

PUSH THE BELT CLIP ONTO THE HANDSET

While you are reviewing CID or MEMORY DIALING records, press and hold this key to delete the record currently displayed. The LCD will confirm deletion.

VOLUME CONTROL KEY

Located on the edge of the Handset opposite the antenna, this key controls the earpiece volume.

Press and hold the portion of the key to raise the volume.

Press and hold the portion of the key to lower the volume.

The Handset LCD will display the volume level as you adjust it. One bar indicates the minimum volume level; 4 bars indicates the maximum.

The

VT 2960

is also equipped with a detachable belt clip. Align the pins on the inside edge of the belt clip with the notches on the inside of the

VT 2960

Handset. The belt clip should snap securely into place. Do not force the connection. See illustration:

EXAMPLES OF THE LCD DISPLAY

The handset has accessed LINE 1

The handset has accessed LINE 2

The Base Unit has accessed LINE 1

The handset has accessed LINE 1, while the Base Unit has accessed LINE 2

Both handset and Base have accessed LINE 1

Current Handset volume level

Base Unit is attempting to contant Handset via INTERCOM key

LINE 1 on hold

LINE 2 on hold

Extension phone is using LINE1

Extension phone is using LINE2

Handset is in Conference mode with LINES 1 & 2

Handset battery requires recharging

Handset has entered INTERCOM

Base Unit is in Conference mode with LINES 1 & 2

Both Handset and Base Unit is in Conference mode with LINES 1 & 2

EXAMPLES OF THE LCD DISPLAY

Handset is asking for 2-digit location during Memory Dial programming

A mistake was made during Memory Dial programming

Enter a 2-digit location for Memory (Speed) Dialing

The contents of a Memory Dial location have been deleted

The Handset has lost communication with the Base Unit, and is attempting to re-link

Example of alphanumeric CID display when a call comes in

Press & hold 7 key while reviewing CID records to view the phone # and when it came in

Scrolling through the CID records, this displays the caller’ s name, CID location, and LINE

Press & hold 9 key while reviewing CID records to view additional letters of the name

CID record if you subscribe to

only

Caller ID

number-

The Handset has reestablished contact with the Base Unit

The Handset could not regain contact with the Base Unit, and has dropped the call

You have deleted a single CID record

You have deleted

all

CID records

EXAMPLES OF THE LCD DISPLAY

The contents of Memory Dial location #13

You have deleted Memory Dial location #15

To prevent accidental deletions of all CID records or Memory Dial locations, this message prompts you to confirm your decision

Confirms mass deletion of all CID records or Memory (Speed) Dial locations

During Ringer programming, you are prompted to select Handset or Base Unit ringer

Example of the LCD as you select a ringer type

The name and number of the caller are unavailable as the call comes in

As the phone rings, this indicates that the caller has blocked CID information

As you review CID records, this indicates that the name and/or phone number is unavailable

As you review CID records, this indicates that the calling party has blocked CID information

During Ringer programming, you are prompted to select a LINE

Incoming Caller ID data was incomplete

12 new calls have been received since you last reviewed CID records

+ 33 hidden pages