VTech VT 1921 User Manual

VTECH COMMUNICATIONS LTD.

9OOMHz

CORDLESS TELEPHONE

IVrECH]

of THE.VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTECH Communications, 8770 SW Nimbus Avenue
Beaverton, Oregon, 97008.
Distributed in Canada by VTECH Electronics Canada Ltd., Suite 200
Way Richmond, B.C.

Copyright 1997 for VTECH COMMUNICATIONS LTD..
Printed in China

Is a trademark of VTECH COMMUNICATIONS LTD.., a member

-

V~X

1Z9.

7671 Alderbridge

I

I

BEFORE USING YOUR NEW

PHONE, WE STRONGLY

YOU

RECOMMEND

READ THIS

@j

OPTIONAL HEADSET INSTALLATION

AND OPERATING INSTRUCTIONS

OPERATION

NOTE:

Headset is connected to the cordless
Handset, the
Handset will be
done to limit the effect of background
noise.

The following operational
characteristics apply to VTech
Headsets. The same may also apply
to other
headsets, but VTech assumes no
responsibility for their performance.

The VTech brand compatible
Headset has a monaural design
which is reversible, so you can wear
your Headset on either the left or
right ear, leaving one ear free for
room conversation.

Whenever a compatible

micropho'ne on the

MUTED.

This is

(non-VTech) compatible

!

The headband can be adjusted to fit
the contour of your head. Using
both hands, slide the headband up
or down so that it rests comfortably
on your head with the speaker
cushion centered against your ear.

For maximum sound quality, the
flexible microphone should be
positioned at the corner of your
mouth, about one inch from your
mouth.

OPTIONAL HEADSET INSTALLATION

AND OPERATING INSTRUCTIONS

Your VTech cordless telephone is equipped with a 2.5mm Headset Jack for

use with an

If

you choose to use the Headset option, you must do the following:

INSTALLATION

Obtain an optional accessory Headset, which is compatible with the VTech
cordless telephone

~lease'contact VTech Comrnunicatlons Customer Service, toll-fiee at
1-800-595-9511, in Canada at 1-800-267-7377, for dealer information in
$our local area.You can also purchase a compatible Headset directly from
VTech Communications Customer Service.

Once you have a compatible 2.5mm Headset, locate the Headset Jack on the,
Handset of your VTech cordless telephone. Connect the plug on the Headset
to the jack on'the cordless .Handset. The plug should fit securely. Do not
force the connection. See illustration

optional

accessory Headset for hands-free operation

PLUGTHE
HEADSET

OPTIONAL

INTO

THE

J

.........

........

.....

.....

9::.

"...

.......

..........

..........

.......

.....

I.'...'.

.....

.......

.........

..........

.........

..........

,

........

4:.

.........

.:.:

i:':.,.

:.:.:.:"

.........

........

.........

......

........

.........

,.,.

..........

.......

........

....

.....

........

,

...

...

,

,..

...

,

.....:...

1::

:_._...

.::.

...

ij..::.

....

,::_

:

,...

.

,

..

....

...

....

.....

.

t.

.::.

_

.

?.

.?.'.'..

......

L"

'_'._'

.....

...

....

.....

....

.......

.......

.....

.......

/:..

..

.....

.......

........

.......

........

.........

........

.......

.......

,

.

,

......

.......

......

......

.......

......

......

.....

.....

:

:

ON

RIGHT

EAR

ON

LEFT

EAR

TABLE OF CONTENTS

...

INTRODUCTION

...

Special Features

..-i.

Parts Check List 3
FCC AND IC REGULATIONS

.

IMPORTANT SAFETY INSTRUCTIONS

...

I;

REPLACING THE BAlTERY PACK
GETTING STARTED

"

WALL MOUNTING 15
THE LCD DISPLAY

':

;

'"THE HANDSET LAYOUT

THE BASE UNIT LAYOUT

QUICK REFERENCE GUIDE
BASIC OPERATION

ADVANCED FUNCTIONS
CID Withcall Waiting

Switching Calls

Temporary Tone

Prograinming The Ringer
Changing Ringer Types
CALL WAITING
TEMPORARY TONE
Turning

Off

Checking The Ringer Type
CLWDEL Key Function
Advanced Dialing

MEMORY DIALING
Storing Speed Dial Numbers
Dialing From Memory
Changing Stored Numbers

Deleting Stored Numbers
Storing Special Codes

CID-CALLER ID
CID-CALLER ID

Receiving and Storing Calls

Dialing From CID Memory
Out Of Area Calls
"Privateu Calls
Transmission Error

Reviewing Numbers

Deleting Numbers
ADDITIONAL OPERATING TIPS

MAINTENACE

IN

CASE OF DIFFICULTY
WARRANTY
TECHNICAL SPECIFICATIONS

......................................................................................................

.............................................................................................................

...............................................................................................................

....................................

.......................................................................

..............................................................................

.......................................

.........

!'

.....................................................................................................

..........................................................................................................

.................................

....................................................................

..

.................................................................................................

............................................................................................

...................

...

...............................................................

.................................................................................................

............................................................................................

.......................................................................................................

..............................................................................................................

....................................

....

.......................................................................

................................................................................................

.....................................................................................................

.........................................................................................................

......................................................................................................

The Ringer

..........................

..

..........................

..........................

....

...................................................................

..

................................................................

.................................................................

.............................................................................................................

.......................................................................................................

.....................

.....................................................................................................

....................

..................................................................................................

......................................................................................................

....................................................................

..

..

.......................................................................

...............................................................................................................

........................

...........................................................................................................

...............................................................................................................

....................

.......................................................................................................

..........................................................................................................

..

................................................................................

..............................................................................................

...............................................................................................

....................

...................................................................

................................................................................

....................

.........................................................................................

..

.......................

....................................................................

..

....................................................................................................................

......................................................................................

Page

1

2

4

7

9

13
16

-17

-18

19

21
22

22

22

22
22

22

,.22

22
23

23
23

24

25

25

26

26
26

27

28

..28

28

28

29
29

29

30
31

32

.33

35

36

37

Congratulations! You have purchased
one of the most sophisticated cordless
telephones on the market! The
1921 has been designed to offer a
new standard in cordless telephone
technology.

Unlike most other cordless phones,
the VT 1921 digitizes your voice using
advanced ADPCM digital voice coding
to provide noise and distortion free
performance. In most conditions you
will not be able to
a cordless phone. Gone are the
annoyances of static, interference
and having to listen to other people's
conversations on your cordless phone.

The VT 1921 scrambles your voice
before it transmits it. This allows you
the security of knowing that no one
can tune in and eavesdrop on your
conversations.

The VT 1921 decodes and displays
name

and/or number Caller ID (CID)
information where available and when
subscribed to. The alpha-numeric
display can show both
number of the calling party. Up to 24
name characters or 11 phone number
digits can be displayed on the LCD.

With the VT 1921, the user can easily
answer a call by pressing any key
otherthan the OFF, MUTEorVOLUME
Keys. In addition, the handset keypad
and LCD illuminate while the handset
rings to signal an incoming call. This
is very useful in a dark environment.
The VT 1921 also provides a one-

PageIFind. Pressing the base

way

te!l you are using

thename and

VT

PAGE key will cause the .handset to
ring in a manner which distinguishes
it from normal incoming ringing. This
can be used to alert the handset user,
or to simply locate the handset in the
event that it is misplaced.

The VT 1921 uses special memory in
both the base and handset which is
not susceptible -to power failures.
This provides permanent storage of
a11 memory dial numbers, CID
information as well as the base and
handset security, codes.

When an optional battery pack is

VT

installed, in the base unit, the
uses this battery pack to provide
operational backup in case of power
failure. In this way you have access
to all normal phone functions during a
total power outage. Calls can still be
placed and received without

5

interruption. More than
will be possible with a fully charged
battery pack in the base unit.

VT

The
extension is currently in use on the
same phone line. The
alert you when you are Out of Range,
even when you're not using the phone!

1921 informs you that another

hours backup

phone.will also

1921

Fully Digital Link between Hand-

SPECIAL FEATURES

Parts Check List

set and Base with ADPCM voice

.

,:.coding.

Digitally-Scrambled Voice Com­munication.
Name / Number CID display.

2 row by 12 character 5x7 dot
matrix alpha-numeric LCD.
50 CID memory locations.

Backlit LCD on the handset.
Backlit handset keypad.
20 location Programmable Memory

20

Digit Phone Number.

for

10

Channel Operation with auto

channel selection.
Out-of-Range indication while the
handset is in use or in standby
mode.

Removable handset battery pack.

Spare battery charger in the base

unit.

Complete battery back-up in case of
power failure (with optional spare
battery pack installed in base).

Face-up Handset charging.

-

Easy answer

When the phone

rings, simply press any key other

than OFF, MUTE, or the Volume

Keys on the handset to answer.
Auto hang up when returning the
handset to the base' cradle.

Extension in use indicator.
24 Bit Digital Security Code.

DTMF and Pulse Dialing.

Low Battery Detect and Warning
indicator.

Up to
time or

7

hours continuous talk

7

days standby time.
Volume Adjust on Handset.
REDIAL, HOLD, PAGE and MUTE.
Hearing-Aid Compatible Receiver.
Detachable power supply.
Non-volatile storage of security

code and memory dial records.

Programmable Ringer Types.

This manual is designed to make you

1921.

familiar with the VT

We strongly
recommend you read the manual
before using your phone.

parts

.

1.

Base unit, Handset and

2. One-Line Telephone Cord

3.

Battery Pack 1-800-267-7377 in Canada.

4.

Wall mount accessory

5.

Belt clip

I.._.

~i~~

..r_:...

,

i:;:,:'.:.i

,

_..__.UI..

.

;?:@

.

dl

.

AC

&~i:~j$+$

,

.

ada6or

. , .

To purchase replacement battery
packs, call VTECH Communications

1

at 1-800-595-951

in the

WALL MOUNTING

BRACKET

U.S.

and

HANDSET BASE UNIT

,

AC POWER ADAPTOR

TELEPHONE LINE CORD

BATTERY PACK

BELT-CLIP

This equipment complies with Parts

15 and 68 of the Federal Communi­cations Commission (FCC) rules for
the United States. It also complies
with regulations
of lndustry and Science Canada.
Operation is subject to the following
two conditions: (1) this device may not
cause interference, and (2) this device

must accept any interference, including

interference that may cause undesired

operation of the device.

A

label is located on the underside of

the base unit containing either the

FCC registration number and Ringer
Equivalence Number (REN) or the 1C
registration number and Load Num-

ber. You must, upon request, provide
this information to your local telephone
company.

This equipment is compatible with

inductively coupled hearing aids.
should you experiencetrouble with this

telephone equipment, please contact:

RSS210 and CS-03

VTECH COMMUNICATIONS

SERVICE DEPT. at 1-800-595-951
in the U.S. and 1-800-267-7377

in Canada.

repaidwarranty information. The

For

telephone company may ask you to

disconnect this equipment from the

line network until the problem has

been corrected.

1

FCC

Part

15

Warning: Changes or modifications
to this unit not expressly approved by
the party responsible for compliances
could void the user's authority to
operate the

The equipment has been tested and
found to comply with part
FCC rules. These limits are designed
to provide reasonable protection
against harmful interference in a

residential installation. This equipment
generates, uses and can radiate radio
frequency energy and, if not installed
and used in accordance with the

instructions, may cause harmful

interference to radio communications.

However, there is no guarantee that

interference will not occur in a particular

installation. If this equipment does

cause harmful interference to radio or
television reception, which can be

determined by turning the equipment

off and on, the user is encouraged to

try and correct the interference by one

or more of the following measures:

-

Reorient or relocate the receiving
antenna.

-

Increase the separation between

the equipment and receiver.

-

Connect the equipment into an
outlet or on a circuit different from
that to which the receiver is
connected.

-

Consult the dealer or an experienced
radiom technician for help.

equipment.,

15

of the

FCC

Part

68

.

The FCC requires that you connect your

cordless telephone to the nationwide
telephone network through a modular
telephone jack: (USOC

RJ11W or RJ14),.
Your telephone company may

discontinue your service if your
equipment causes harm to the telephone
network. They will notify you in advance
of disconnection, .if possible. During
notification, you will be informed of your
right to file a complaint with the FCC.

Occasionally, yourtelephone company
may make changes in its facilities,
equipment, operation, or procedures
that could affect the
equipment. If so, you will be given
advance notice of the change to give

you an opportunity to maintain
uninterrupted sewice.

The base unit contains no user
serviceable parts. The handset contains
a user replaceable battery pack.

If

it is determined Ithat your telephone
equipment is malfunctioning, the FCC
requires that it ndt be used and that
it be unplugged from the modular jack
until the problem has been corrected.
Repairs to this telephone equipment
can only be made by the manufacturer
or its authorized agents or by others

who may be authorized by the FCC.
For repair procedures, follow the
instructions outlined under the VTECH
Limited

Warranty1

operation.of your

RJ11 C,

This equipment.may not be used on
coin service provided by the phone
company or Party Lines.

The REN is useful in determining the
number of devices you may connect
to your telephone line and still enable
the devices to ring when you receive
a call. The general rule is that the REN
value should not exceed 5.OA total;
however, contact your local telephone
company for the specific number in

your area.

IC (Industry Canada)
This telephone is registered for use in
Canada.

Notice:The REN assigned to this

device denotes the number of
devices you may connect to
the telephone loop which is
used by the device to prevent
overloading The termination
on a loop may consist of any
combination of devices
subjected only to the
requirement that the sum of

the REN does not exceed five
(5.0)

Notice:The Industry Canada label

identifies certified equipment.
This certification means that
the equipment meets certain
telecommunications network
protective, operational and
safety requirements. The
Department does not
guarantee the equipment will
operate to the user's
satisfaction.

Before installing this equipment, users
should ensure that it is permissible to
be connected to the facilities of the
local telecommunications company.
The equipment must also be installed

using an acceptable method of
connection. The customer should be

aware that compliance with the above
conditions may not prevent degradation
of services in some situations.

Repairs to certified equipment should
be made by an authorized Canadian

maintenance facility designated by the
supplier. Any repairs or alterations

made by the user to this equipment,
or equipment malfunctions, may give
the telecommunications company
cause to request the user to disconnect
the equipment.

VT

1921

Your
at the maximum power allowed by the
FCC and
handset and base unit can
communicate only over a certain
distance
location of the base unit and handset,
weather, and the construction and
layout of your home or office.

is designed to operate

IC. This means your

-

which will depend on the

When using yourtelephone equipment,

basic safety precautions should always
be followed to reduce the risk of fire,
electric shock
including the following:

1.

Read and ' understand all
instructions.

2.

Follow all warnings and instructions
marked on the product.

3.

Unplug this product from the wall
outlet before oleaning. Do not use
liquid cleaners or aerosol cleaners.
Use a damp Cloth for cleaning.

4.

Do not use thik product near water
(for example,! near a bath tub,
kitchen sink, or swimming pool).

an/3 ,injury to persons,

!

7.

This product should be operated
only from the type of power source
indicated on the marking label. If
you are not sure of the type of
power supply to your home, consult
your dealer or local power

company.

8. Do not allow anything to rest on

the power cord. Do not locate this
product where the cord will
abused by persons walking on it.

9.

Never push objects of any kind
into this product through cabinet
slots as they may touch dangerous
voltage points or short out parts
that could result in a risk of fire or
electric shock. Never spill liquid of
any kind on the product.

be

Users should ensure for their own
protection that the electrical ground
connections of the power utility,
telephone lines and internal metallic
water pipe system, if present, are
connected together. This precaution

may be particularly important in rural
areas.

Caution: Users should not attempt to

make such connections

themselves, butshould contact
the appropriate electrical
inspection authority, or
electrician, as appropriate.

5.

Do not place this product on an
unstable
product may 'fall, causing serious
damage to the product.

6.

Slots and opgnings in the cabinet
and the back rJr bottom are provided voltages or other risks. Incorrect
for ventilation1 To protect it from
overheating, hese openings must
not be bloc ed by placing the subsequently used.
product on t e bed, sofa, rug, or
other similar urface. This product
should never be placed near or
over a radia,or or heat register.
This product should not be placed

in a built-in insjtallation where proper

ventilation is not provided.

cart,!stand, or table. The

I

i

10.To reduce the risk of electric shock,

not

disassemble this product, but

do
take it to a
facility. Opening or removing cabinet

parts other than specified access

doors may expose you to dangerous

reassembling can cause electric
shock when the appliance is

11

.Do not overload wall outlets and

extension cords as this can result
in the risk of fire or electric shock.

VTECH

authorized service

---

IT'S IMPOSSIBLE TO OVER CHARGE THE BATTERY PACK

A WORD ABOUT RECHARGEABLE BATTERIES

.

.

Y,;

INSTRUCTIONS

........

.......................

-L-.;;_..;..

,

.

i....

..........

-r.*.,,

I

i

I

12.Unplug this product from the wall 13.Avoid using a telephone (other
outlet and refer servicing to a than a cordless type) during an
VTech authorized service facility electrical storm. There may be a
under the following conditions: remote risk of electric shock from

lighting.

A.

When the power supply cord

or plug is damaged or frayed.

B. If liquid has been spilled into

the product.

C. If the product has been

exposed to rain or water.

If

the product does not operate

D.

normally by following the
operating instructions. Adjust

onlythosecontrolsthatarecovered

by the operating instructions, SERVICE DEPT. at 1-800-595-951 1

because improper adjustment of in the
other controls may result in In Canada.
damage and will often require

extensive work by a VTech

authorized technician to restore
the product to normal operation.

E. If the product has been dropped

and the cabinet has been

..

damaged.

F.

If the product exhibits a distinct
change in performance.

14.Do not use the telephone to report a
gas leak in the vicinity of the leak.

VTECH COMMUNICATIONS

US. and 1-800-267-7377

SAVE THESE INSTRUCTIONS

CHARGING THE ,HANDSET ,BAT-
TERY PACK

VT

The handset of your
telephone is powered by a rechargeable
battery pack. It charges automatically
whenever the handset is in the base.
You should charge the battery pack
for 16 hours when you first receive
your phone.
pack needs charging when:

The phone epits a warning tone

when you press the PHONE key.
The low battery message is

displayed:

Yo)JIII know the battery

1921 cordless

I

!

The handsel seems completd
dead, the LCD is clear and the

handset does not beep when you
press the keys.

To Charge The. Battery Pack
To charge the battery pack, place the
handset in the, base unit. The
CHARGE indicator will light to show
the handset is seated properly and
the battery is charging. It is

recommended
be charged for at least 16 hours

initially and 8 h urs for maintenance
charging. You c
before that with diminished capacity,
but it is best to c arge the battery pack
fully. It will ta e several recharge
cycles to ma imize the charge
capacity of you battery pack. The
maximum batte life between charges
is 7 hours of co tinuous talk time or

7

days of stand by.

t at the battery pack

T

3

n use your telephone

i

Alternatively,
a spare battery pack and it has been
charging in the base unit, simply
exchange the drained handset battery
pack with the fully charged replace­ment battery pack from the base
charger. Place the drained handset
battery pack into the base charger to
recharge.

The base spare battery charger does

NOT charge a battery pack as quickly
as the handset battery charger. A full
charge requires 24 hours when using

the spare battery charger.

The battery pack can be recharged many
times, but if you get a low-battery signal

even after 16 hours of charging in the
base cradle (or 24 hours in the base
spare battery charger), the battery
should be replaced.

To purchase replacement battery
packs, call VTech Communications at
1-800-595-951 1 in the U.S. and VTech
Electronics Canada Ltd at 1-800-

Your Nicad battery pack recharges
whenever the Handset is returned to
the Base Unit cradle. You may return
the Handset to its cradle whenever
you're not using the phone.

if

you have purchased

pack(s)

Follow the steps below:

The RBRC Seal

1.

Remove the battery case cover
by pressing on the ridged lines
and sliding downward.

PRESS

and

DOWNWARD

2.

Discard the old battery pack. Don't

SLIDE

put the old battery pack in a trash

-

compactor or a fire

3.

Place the new battery pack in its

it could burst.

housing with the metal contacts

-down.

facing

PLACE

THE

BATTERY PACK
INTO THE
BAl-rER
COMPARTMENT

PLEASE NOTE THE
CORRECT POSITIOh
OF THE BATTERY

PACK WHEN

CHANGING BATTER'

NEW

SLIDE IN THE

5.

If the new battery pack is not
already charged, place the hand­set in the cradle of the base unit

16

::i

ire

or lnju6

hours.

'

to allow it to charge for

EAUTIO~~$&,$

~ot~~duce the Risk of

4

to parsons, read and Follow the

Instru~tions~yyY~*-~

1.

Use only VTECH rechargeable

*

.-

%

battery pack.

2.

Do not dispose of the battery in a

fire. The cell may explode.

IMPORTANT: Do not dispose of this
battery into household garbage. For
information on recycling or proper
disposal, consult your local solid waste
collection or disposal organization.

4.

Do not dispose of the battery in a

fire. The cell may explode.

(contained in ciur product) indicates
that VTech Col"nmunications,lNC. is
voluntarily p'articipating in an
industry program to collect and
recycle these batteries at the end of
their useful lives,when taken out of
service within the United States and
Canada.
The RBRCa program provides a
convenient alternative to placing
used nickel-cadmium batteries into
the trash or municipal waste,which
be illegal in your areas.

VTech's payments to RBRCmmake
it easy for you to drop off the spent
battery at local retailers participating
in the

RBRC" program or at
authorized VTech product service
centers. Please call

1-800-8-BATTERYTM for information

on Ni-Cd battery recycleing and
disposal banslrestrictios in your
area.VTechls involvement in this
program is part of its commitment to
protecting our environment and

conserving natural resources.

Remove the nickel-cadmium
battery pack by pressing on the lock
knob and sliding downward as
mentioned on this page.

RBRCBis a registered trademark

of

Rechargeable Battery

Recycling Corporation.

4.

Replace the battery case cover
by sliding the cover upwards.

3.

Do not open or mutilate the
battery. Released electrolyte is
corrosive and may cause damage
to the eyes or skin. It mav be
toxic if swallowed.

5.

Exercise care in handling
batteries in order not to short the
battery with conducting materials

.

;

such as rings, bracelets, and keys.
The battery. or conductor may
overheat and cause burns.

Place a battery pack in the Spare

Battery charger. Make sure the metal
charging contacts on the underside of
the battery pack are aligned with the
charging contacts in the Spare Battery
charger.

VT

Setting
Choose an area near an electrical
outlet and a telephone wall jack.

AC Power Adaptor

Plug the
electrical outlet and the DC connector

to the back of the base unit.

UpcYour

AC

power adaptor into an

TELEPHONE

1921

-

d

"

.-

--

-

TONE PULSE
SELECTION

SPARE BATTERY CHARGER
The VT 1921 has a built-in spare

Battery Charger, which is located in
the cradle of the Base Unit.

Installation

Remove the Spare Battery charger
cover by pressing the release tab and
lifting up.

Power
When a Spare ~attery pack is installed
in the Base Unit, the VT 1921 uses
this battery pack to provide operational
backup in case of a power failure. If
you have a fully charged battery pack
in the Spare Battery pack charger and
there is a power outage, you will still

be able to place and receive calls for
up to five
may not function properly.

Replacing a Drained Handset bat-
tery
The Spare battery pack can also be used
to replace a drained Handset battery
pack to ensure uninterrupted use. Be
sure to put the drained battery pack in
the Spare Battery charger for recharging.

Backu~

hours.However, Caller ID

A

CAUTION:

,

:

:

POWER

-

ON

.

Use only CLASS 2 9V DC
SUPPLY included with your phone.

Handset Ringer

The handset ringer is programmed

as the factory default setting. Refer
to PROGRAMMING THE RINGER on

23

page
Setting the Tonelpulse Switch

The TONEIPULSE switch is located
on the bottom of the base unit and is
factory set to TONE. If you have touch
tone service, do not change the switch
setting. If you have rotary (Pulse)
service, set the switch to PULSE.

for more information.

Charge the handset battery pack
before use. The battery pack recharges

automatically whenever the handset is

in the base unit. The batteries must

16

be charged for

your phone for the first time.

ConnecL
plug one end of the telephone cord

into a wall jack and the other end into

the back of the Base Unit.

T~!_ep~.s!?~J&g&C,~$&

hours before using

&:

Please note that the Spare Battery
compartment charges at a slower rate
than a battery pack charging in the

Handset. It takes

charge a battery pack in the Spare

Battery charger.

24

hours to fully

Check for a dial tone. After the
battery pack is charged, rotate the

Base Unit antenna to an upright

position. Pick up the Handset and

presscPHONE) "PHONE ON" will

LCD,

appear on the

and you will hear

a dial tone. If not, see 'IN CASE OF

DIFFICULTY' on page

34.

Fill in the telephone number card on

the base unit.

CAUTION:

1.

Never install telephone wiring
during a lightning storm.

2. Never install telephone jacks in

wet locations unless the jack is
specifically designed for wet

locations.

USING
ADAPTOR

1.

i;JPS;;.pALLy

,:,,~?;'-~:'!'~,i~,~~~~f~~~~~~

Position the wall mount bracket

dAW>'M

on the base,
Line up the tabs on the wall mount
adaptor

with. the holes on the
bottom of the base (Figure
Snap the wall,mount bracket firmly
in place.

2.

Mount the bhse on the wall.

i

I

Position the base so the mounting
studs will fit

illto the holes on the
bottom of the base. Position the
power cord to extend down the
wall the pho?e is to be mounted
on. Slide
mounting
place.

3.

Connect the hephone line cord.

the: base down on the

stups until it locks into

I

I

The telephoqe line cord has a

snap-in plug At each end. lnsert one
of the plugs !into the jack on the
bottom of the Ibase. Insert the other
end of the plug into the wall jack.

4.

Plug the AC adaptor into an
electrical outlet and the DC
connector into the power jack
located on the back of the Base
Unit

.

0

U

N,T

s.t,,-J,,$

f3

1).

igure

Figure

1

2

3.

Never touch uninsulated telephone
wires or terminals unless the
telephone line has been

disconnected at the network

interface.

4. Use caution when installing or

modifying telephone lines.

LCD Display Messages

is displayed when the handset

microphone has been muted.

'THE HANDSET

FEATURES

the PHONE ON indicator is displayed
when the phone is in use.

shows the handset volume setting. is displayed when the handset has

is displayed when the unit is in a low­battery condition. The handset typically

5

operates for at least
the low battery indication first appears.

is

displayed when the Base Unit pages

the handset.

minutes after

is displayed when the handset ringer
has been programmed off.

lost communication with the base unit
and is attempting to reestablish a link
by scanning all channels.

is displayed if communication with the
base is reestablished.

is displayed while in OFF mode, if
another phone is currently using the
same line.

I

ANTENNA

VOLUME UP & DOWN

LCD DISPLAY

COMPARTMENT

PHONE KEY

TONE

(Temporary
REDIAL
CALLER ID

MUTE
CLEARIDELETE

PROGRAM
MEMORY

BAlTERY

Tone)

-

7

is displayed when the handset
hold.

is

CHARGNG CONTACTS

on

:

TO PAGE THE HANDSET

STORING MEMORY (SPEED) DIAL NUMBERS

.....-....

...-...

......:...

i

..,.

-.::..'>a

THE

BASE

MESSAGE WAITING

-

IN

-

HANDSET CHARGE

-SPARE BATTERY INDICATOR

-

BATTERY COMPARTMENT

UNIT FEATURES

AC POWER JACK

PHONE CORD JACK

USE INDICATOR

---I

TONEIPULSE

SELECTOR

1

SET-UP;.

MAKING CALLS

'

I

I

ANSWERING CALLS

HANGING UP

TO PLACE A CALL,ON HOLD

.:-

.

,::,:

'i,'.;,::.

.,

.:

.

.

,

:

Plug AC adaptor into a standard

electrical outlet and Base Unit
Set Dial Mode switch to

TONE. The unit is factory set to
TONE.

Let the handset battery pack

16

charge for
use.

Connect telephone line cord to

base unit and telephone jack.

Press the@= key. When the

"PHONE ON" indicator is displayed

and you hear a dial tone, dial the
number.

hours before first

PULSE or

OR

Enter the number to be dialed on

the

LCD and then press the

PHONE)

To answer a call, ress any key
other than
Volume Keys. The handset will

NOT auto-answer when lifted off

the base cradle.

Press or place the handset
in the cradle to hang up a call.

Press

to place an active call on hold.

Press again to return to

the call.

key.

m,

(m~)

,

i

&-),

on the handset

or the

I,

.

TO

MUTE-A

Press

handset microphone.

Press
normal two way conuersation.

To age from the base, press

*dl

To cancel the PAGE either press

PAGE again on the base or press
OFF on the handset.

€3

The phone should-be OFF.

Enter the number you wish to

store on the

20

of

(x)

Press
display

Enter a two digit memory location

(01

number, emit a happy tone to
confirm successful programming
and exit program mode.

CALL&^,^^^^^^^^

(m)

(m]

digits.

(-).

"PROGRAM LOCATIONl'

..

20),

to disable the

again to return to

LCD

UD

to a maximum

STORING

ENTER MEMORY

LOCATION

the unit will store the

The

(01

-20)

LCD

-

will

STORlNG

MEMORY DIALING (SPEED DIALING)

CID - CALLER ID

HOLD

DISCONNECTING

VOLUME CONTROLS
REDIAL

CLEARING THE DISPLAY

MUTE

RINGER MUTE

HOLD

PAGE/HANDSET LOCATOR

THE PHONE

OFF

ENTER

PRESSF

YOU WIL

ENTER

LOCATION

Press the
Press
Enter the memory location of the

phone number you wish to dial

(01
displayed on the LCD and will be
dialed.

handset.

The display will show the most

recent call received.

(PHONE)

.

...

20). The number will be

SHOULD

PHONE

SEE

MEMORY

(01

-20)

key.

BE

NUMBER

To view the time and date of the
call press and hold the
The time and date will be shown
along with the phone number. You
will see something like:

....

...

...I.

...

.

...

i i

-.

....

.

.

...m....:%..:

As long as the key is held down.

To view other calls, scroll
backwards and forwards by using

a

the
To view additional dlgits not

shown on the display, press

-r

(9)

the
To exit press

USING.~EDIA~~,

Press the

(-0

out the last number you dialed.

Press
number is shown on the display
and then press the

To return to the call, press

again

... .

i... ..'i

:Jrn-im....:

(*)

and

key

m.

:+IP-

(PHONE)

to automatically redial

(REDIAL)

."':

.!

....:

...,

s...*

D

5

so that the

(-1

7

@

key.

:"':

:"':

...:

.....

...--...-.

(#)

'keys.

.

:I

:'

:

key, then

key.

(WD)

MAKING

-

-.

-

CALLS .. .-

NOTE: There are two different ways

to dial a number:

.!

,

:

1. Press the
for dial tone. Then dial the number
you want.

2.

Enter the number onto the display
first, then press the
This will dial the number that is
displayed on the LCD after 2
seconds. See "ADVANCED

DIALING" on Page

If you make a mistake when dialing,
press to hang up, then press

the PHONE key to get the dial tone

again.

back in the base, or press

the handset.

AN.S~RRJNG~~CALLS;~;~;.&&~

When the Handset rin s, ress any
key other than
VOLUME keys to answer your call.

The volume controls for the handset
are located on the side of the unit.
Press the
to increase or decrease the volume.
Holding either key down will
continuously change the volume
setting. The
indicator on the LCD will change
accordingly. There are four volume
levels.

A

-..-

(m)

m,

(up) or

earpiece volume level

-.-.

key and wait

(ME)

24

(OFF)

&

'lf

(down) keys

--

-

key.

on

or the

FM.2H

You can use vour
phone with services such as Call
Waiting. Simply press the
key to FLASH the line.

,

-.

RE

To REDIAL the last number you
dialed, ress the(P~0NE) key, then

press

(Rk)

automatically dial the number. The

number will be shown on the display.

The displav can be cleared bv ~ressina
and holdkg the CLEAR~EL key
down until the display clears.

to disableths handset microphone.
Press again to return to
normal operation.

ringing to disable the ringer for the
duration of the call.

call on hold.

The LCD will display CALL ON
HOLD.

pressmagain to return to the

call.

To page from the Base Unit, press

0.

J

The LCD will display BASE PAGING
HANDSET.

To cancel the page, either
press
Unit, or press&on the Handset.

(PAGE)

VT

.

The phone will

a ain on the Base

&&&;;

1921 cordless

(PHONE]

,,*WlypRp,-

Turning Off The Ringer

Changing Ringer Types

~~&~A~~G&~J$~~~>$~$-~~{>&~&~~~+

".

&.-

>"

While you are on a call, you will hear
an alert signal, warning that a second
caller is trying to reach you. CALL
WAITING is a subscription service,
available from most local telephone
service providers. Contact your
provider for details.

Simultaneously, the Message Waiting

indicator on the Base will flash slowly.

If you subscribe to this service linked

with CALLER ID (CID), the name

and/
or phone number of the second caller
can be displayed on the LCD

immediately after hearing the CALL

Once you have reviewed your new

messages, the MSG. WAITING
indication on the handset, and the
Message Waiting indicator light on

the Base will be cleared.

WAITING alert. For more details, see

CID-CALLER ID.

You can temporarily clear the

Message Waiting screen. With the

~witchin~'cails using FLASH,N,,_,

L%

-&

2ii.1-_--..

To switch over to the new call,

YI_

-

_.

^..L.

press thep~o~E>ke~; the first call
Is put on hold.

Handset in the OFF mode.
Press and Hold

6x3

handset displays:

until the

To switch back to the first call,
press theCK~) key again.

000

0

0

a

\-,

SWITCHING

TO

TO

THE

PRESS

SWITCH

SWITCH

FIRST CALL

@

CALLS

OVER

BACK

AGAIN

TO

TO

Press

(CLRIDEL)

to confirm your

decision.

Pressing any key other than

will cancel the operation.
The Message Waiting indicatipn alert

may reappear, as long as unplayed

messages remain in your Voicemail

Message Waiting

VT

1921

Your

is capable of detecting
a Visual Message Waiting Indication,
generated by many phone service
providers. If you subscribe to Voicemail
service from your local telephone
company, and Visual Message

is

Waiting Indication

1921

will display the following data to

provided, the VT

box.

NOTE:
Message Waiting works in conjunction

with Voicemail service from many

local phone companies. This is an
optional service. You are not required
to subscribe to it.

alert you to new, unplayed messages:

U...._

4

YC

s+~~\>&

Temporary,Toneh&&*

La>

If you have rotary (dial-pulse)
telephone service (TONEIPULSE
switch is set to PULSE), this feature
allows you to temporarily switch to
TONE dialing for such purposes as
remote access to answering
machines,

bank;by-phone services,
use of calling cards and other special
services.

First, dial the call normally. Then
activate the Temporary Tone feature

'

by pressing TONE (the

key). You
can then press the numbers or
symbols you need, and your phone will
send the proper signals.

To end the call, press or place
the handset back in the base. The

phone will automatically go back to
rotary (dial-pulse) service.

Progra,m-ming

TEMPORARY

PRESS

OR

:The

Ringer

THE

SYMBOLS

TONE

NUMBERS

$

The handset ringer is capable of four

.

different types of ringer tones

The
following sections detail how to select
different ringer types and how to turn
off the handset ringer.

To select a different ringer type do
the following:

CHANGING
TYPES

PRESS
PRESS

PRESS

RINGER

@

a

00

a

PRESS

Press:
Press:
Press:

The handset LCD will show the ringer
type selected, for example

Press

(PROd

a

1

for ringer type

2

for ringer type

3

for ringer type

4

for ringer type

(PROG)

or

(OFF)

1

2

3

4

to exit.

TURNING OFF

Checking The Ringer Type

CLR/DEL Key Function

RINGER

PRESS
PRESS

PRESS

PRESS

s-

m,,

"l

2-b

#

To test the present ringer type, do the
following:

THE

a
a

@

i:,

Advanced Dialing
There are two different ways to d~al
a number:

1.

Press the
for a dial tone. Then dial the
number you want either manually,
using MEMORY (MEM) dialing,
CID dialing or REDIAL.

2.

Enter the number you wish to dial

on the display first. Then press the

(PHONE)

j

number which is displayed on the
LCD after

which is shown on the display.

.

If-you do not want to dial the

'.

,:

number

"

cah 'be bhanaed bv:

Press and hold
the display is cleared, then dial
normally.

,J:~;;,'_+.

(PHONE)

key. This will dial the

2

seconds.

she-wn

key and wait

on the LCD, it

(-1

or

Press

(OFF)

and start over.

until

Storing

numbers$!
To program a speed'dial idcation, do
the following:

Memory: (Speed) Dial

i",

With the phone OFF, enter the
telephone number you wish to
store. (20 Digits Maximum).

Enter program mode by pressing

(PROGS.

following:

Enter the memorv location
(01..20) you wish to store the
number in.
second memory location digit is
entered, the unit will emit a happy
tone (a short series of beeps) to
confirm successful programming
and exit program mode.

The display will show the

.cr+!

..:$,.':.I;

-

As soon as the

2,;;

:-:I

'.

:

i"';

p..i

p..i

.

iY ! i i

I"':

!.'.""'.

I

:""

..".

iE

'L

.......

Unsuccessful programming can result
from not correctly completing the
programming sequence. For example,
if after entering a number on the LCD
and entering program mode,
key were pressed instead of entering

a valid memory location, the
"PROGRAMMING INCOMPLETE"
message would appear. If this
message appears, simply repeat the
programming sequence:

i i

j...

i

.... : ....

'i'

f..

f

i"'.

.

.i.

i

7

Ci

""'

:""

.

!

i

i:::.

them

(m)

Press

be accessed separately depending on
how long the key is held down. For
example, to clear the last di it entered
on the display, press
for less than

(c)

the
second to completely clear the LCD.

The delete function is also used to
delete CID and memory dial records,
see DELETING STORED NUMBERS,
and DELETING NUMBERS.

or to exit.

1

second. Press and hold

key for more than

theG&0 key

STORING

SPEED DIAL

NUMBERS

DIAL

YOUR

NUMBER

PRESS
PRESS

(01-20)

1

unit will display:

PHONE

@

LOCATION

unsuccessful the

Press

Dialing From Memory

m,

enter a speed dial location
number:

Enter a 2 digit location number

(01 -20)

The number stored in that location

will be displayed and immediately
dialed.

Beginning from the OFF mode,
press mfollowed by a 2 digit

location number (01-20).
Press =gain to exit memory

dial mode and leave the number
on the display.

Note that if digits were on the
display prior to entering memory
dial mode, the contents of the
speed dial memory will be ap-

pended to those digits. For exam­ple, if

1503

the conte,nts of the memory
location is 6438981, then the
display would show the following

upon exiting memory dial mode:

you're prompted to

Or

was on the LCD and

NOTE:
The ability to temporarily add memory
contents to digits already entered on
the display operates in the same way
for CID and speed dial, memories.

In this way, long distance and area
codes (for example, 1503) can be
entered on the LCD and can preface

numbers recalled from CID memory

before dialing. This is important

because only the last

number are displayed when dialing

from CID memory.

Changing Stored Numbers

To change or'replace a stored number

simply enter the new number on the

display and store it in the memory

location you wish to change.

Deleting Stored Numbers

Press

change to "SPEED DIAL

LOCATION­Enter memory location number

(0

Press
display will change to "LOCATION

(MEM).

1

-20).

(CLEARIDEL)

7

digits of any

The display will

-".

key. The

.

YJ

Storing Special Codes

To insert a ause in a phone number,

&

press
when entering the number on the LCD.
This inserts a 2 second pause. A

" P "

appears in the display to show

makes the pause
and is treated as a stored digit.

If your phone is connected to a PBX,
you can store the PBX access

number and

phone number. For example, to

store 9-PAUSE-555-1234 in memorv

location 08, do the following:

3.

Dial 5551234

4. Press

5.

Enter 08

at the appropriate point

For longer pauses, press

or more times. Each press

2

a

pause before the

(i%iZii$I

-&,%tXq

seconds longer

(m~),

Press

display will be dialed after a 2
second pause.

the number on the

press mto exit.

NOTE:
Stored numbers are retained in memory

even if the base loses its power or the

handset battery is removed.

Your

CID - CALLER ID

CALL WAITING CALLER ID (TYPE II CID)

A WORD ABOUT CALLER ID - CID

Special Message Indicators
Out Of Area Calls

Private Calls

Transmission Error

VT

1921 cordless phone is
capable of displaying the name and/
or phone number of the person calling,

before you answer the phone.
Subscription to Caller ID service
through your local phone company is
required to utilize this feature.

If

you subscribe to alphanumeric (name

&

number) Caller ID service, the calling
party's name and phone number (when
available) will be displayed on the LCD

screen while the phone is ringing.

If you subscribe to numeric (number
only) Caller ID service, the calling
party's phone number (when available)
will be displayed on the LCD screen
while the phone is ringing.

Your VT 1921 cordless phone is also
capable of displaying Caller ID
information in connection with a Call
Waiting signal. If you are on a call, and

receive a Call Waiting alert signal, the

LCD will display the name

number (when available) of the party
trying to reach you. As above,
subscription to Call Waiting ID service
through your local phone company is

required in order to utilize this feature.

ID informition may nit be available for

every call you receive. In addition, the
calling party may intentionally block

&

their name

being sent.

phone number from

and/or

NOTE:

You must be in an area where CID
service is available and you mus
subscribe to it to use this feature.

If you do not subscribe to the CID service,
the phone will still operate normally
except that the CID information is no

received or displayed.

Y"

.,

,

.

,

Receiving and,storirig

This unit receives and displays all

CID information,including the caller's

telephone number, the caller's name

and the exact date and time of the call.
The phone sequentially numbers

these call records and retains them in

the unit's CID memory for later review.

These call record numbers are

displayed as the first two digits in the

display. The unit can store up to 50

numbers in its memory.

Once the

call forces a deletion of the oldest call

record.

DIALING FROM CID MEMORY
NOTE:

Only the last 7 digits of any number
are displayed when dialing from CID

For example, when you press and hold
the
you would see the following:

CID memory is full, any new

7CQ

key to view the phone number,

.....

...I.

....,

.

....,..'*:

.

m..........

.....

i'j...]

Calls

.....:

1

....,...I..:

i...ii ii...

: :

.....

-...:

...

.....

i

.:.

the received telephone number will be If for 'any

I

used. Consequently, you would number of the caller is unavailable, or
actually dial this:

....

I"':

...

4

The VT 1921 was designed to

'

accommodate this situation. If you

need to temporarily add a long

dlstance prefix and /or area code

(such as 1503) before the CID number,

do the following:

Beginning from the standby mode,
key in the necessary digits. Your

display will look like this:

r--'.

1

.-I

-

Then, to temporarily add the last

7

press

Using the a (*)
scroll through the received calls to
locate the number you wish to dial.

Once you have located the
number ou wish to dial, simply
press
digits will be added to the
numbers already in the LCD, and
the whole number shown below
will be automatically dialed.

'

.I...#

..........::...,,

::i.

-.,:...:

..

..;

:"':

:

...................

1-1

-2,

digits only from a CID memory,

(CID).

@hll

I

and

D

(#)

keys,

The last seven

reason the telephone

if the caller is outside the CID service
area, the message UNAVAILABLE is
displayed on the LCD.

If the caller has exercised the option
to block his or her number from being
sent, then the display will show

PRIVATE.

If an error
information is incomplete and will
not be displayed.

ERROR"

LCD screen.

The occasional appearance of

"TRANSMISSION ERROR"

display does not indicate a problem
with your unit or your telephone line.
However, if this appears frequently,
you may want to notify your telephone
company.

is

detected, then the CID

"TRANSMISSION

will be displayed on the

on your

Calls stored in memo can be

Reviewing Numbers

b

#01).

CID . The

The top line

reviewed by pressing
display will show the number of the
most recent (CALL
of.the display is used to indicate
the memory location number and the
bottom line of the display shows the

name, see below:

To find out the corresponding phone

number as well as the date and

the call, press and hold

the

time

7

8

1

key. The date and time will
be shown. Releasing the key will again
show the caller's name.

.......

...I.

....

.:

...I.

....

...:L:

i

*.....

....:

i

...,:

....

:.i,

I

.......

.....

...............

'...:'...:'...'

:....

...:L:.

.:

:

i.

DELETING- NUMBER$@:?

Pressing the (cLR/DEL)button delete:

the CID number displayed.

While the phone is in CID mode,

press the
delete the current call and the
display will show:

"':

E""

y

................

(C~Q

I""

.:"

I

.mi

:--.:

I

:

....

1.::

key once to

i

*

?

-

Press and hold the (Cmi

2

key for more than
delete the entire contents of CID
memory. The display will show
the following, for a final
confirmation, before the entire CID
memory is erased:

....

"..I

IF:^

...I.

..............

i...

1

....

...

i

....

seconds to

Pi

I...........

1

...

.

...

.

There may be' additional characters
in the name which can not be
shown on the current display. Press

A

( 9 )

the
the CID memory location on the top

line to show up to a maximum of
alpha characters for the duration
of the key press. The first
characters will be on the top line with
up to
second line.

key. This will overwrite

12

3

additional characters on the

REVIEWING NUMBERS

PRESS­Press lhe* & and

to scroll
Press and hold Re

number

Press

@

Press

a

#

V

7Q

lo dial

or

to exil

15

alpha

keys

lo view

Pressing the (a(*) key) displays the
next lower in sequence call record.
Likewise, pressing the
displays the next higher in sequence)
call record. The higher the call number,

the older the call.
To save you time in reviewing call

records, you can "wrap-around" the
call history log. For example, if you
press the
back to the first record, pressing it
again will force the display to go to the
very end of the call record.

The LCD will display "-EMPTY-" when

no CID Message was recorded.

a

(*)

key enough to scroll

(D(#)

key)

The older CID records will be

moved forward by one location

Pressing any key other than

@-~).ill cancel the operation.

.

Pressing
the operation and the display will
then show:

The message will remain on the

display for

@-L)

2

seconds.

will confirm

,,r*.w,..r

ADDITIONAL OPERATING TIPS

NOISES OR INTERFERENCE

AUTOMATIC SECURITY CODING

MAINTENANCE

a,

..,

~E$&@!JLEREER~ENCE&&~

Your

VT

1921 cordless tele~hone has
auto-channel scan circuitry'which will
detect excess noise and change the
channel of the phone to reduce it.
This is done automatically.

Since the VT 1921 is a fully digital
phone, it does not suffer from noise
associated with regular cordless
phones. At times you may experience
occasional "drop outs", especially at
the extreme edges of the phone's

range. Simply move closer to the base
unit and this will disappear.

gpjp$xT&"S"&@RITq

J

L.3.

'"o,jli;id

-*~d.i?.,%.~~*~~-.

id

~2

Your VT 1921 phone is factorv set

with 16.8 million possible security

codes. This unique security code
al!ows your handset and base to

recognize each other, and minimizes
the possibility of another cordless
phone using your .telephone line.

O~~~OF~~RANGE

INDICATION

-

If the handset is moved to a point

where the base and handset can no

longer communicate, the handset will
display the following:

OUT OF RANGE WHEN PHONE IS
ON-,:.,

,

,,>,,

:

1

%

If you are presently engaged in 'a
phone conversation move closer to
the base. If the base unit does not
communicate with the handset within

25

seconds of losing contact, it will

automatically hang up, and display:

OUTFOF
0FFks:.:~~?3~;~~~~bt,&$~!,.?

If the phoniis

'RANGEWHEN

OFF;

'PHONE

,

$e handset and

IS

base still monitor each other to make
sure that they can communicate.

If

the handset is moved out of range, the
handset will make a series of beeps,
and will then display

SERACHING"

on the

"CHANNEL

LCD.

At

15
second intervals the handset will scan
all channels in an attempt to reestablish
communication with the base. This
process does not require user
intervention; the handset will re-link

with the base automatically once it is

brought back within range. The unit

will then be able to receive and place
calls.

TAKING .,CARE :*OF.&.YO,URJ~TEL;-

.*

EPHONE!.,,;

,:h:',j2:,l;;<

Your VT 1921 cordless telephone
contains sophisticated elec'tronic
parts, so it must be treated with care.

Avoid rough. tygatmgntaSX..

'1

-, ; ;..

.,

Place the handset down gently. Save
the original packing materials to protect
your telephone if you ever need
to ship it.

Your telephone can be damaged if it
gets wet. Do not use the handset
outdoors in the rain, or handle it with
wet hands. Do not install your base
unit near a sink, bathtub or shower.

Electrical storms.

%

,

~lectrical storms can somethes cause
power surges harmful to electronic
equipment.

For your own safety, use caution when
using electric appliances during storms.

Cleaning

y-qur

telep,h>one~ai

.,.&i

Your telephone has a durable plastic
casing that should retain its luster for
many years. Clean it only with a soft
cloth slightly dampened with water or
a mild soap. Do not use excess water
or cleaning solvents of any kind.

Remember that electrical appliances
can cause serious injury if used when
you are wet or standing in water.

If

your base unit should fall into water,

DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND
TELEPHONE LINE CORDS FROM
THE WALL.

Then pull the unit out by

the unplugged cords.

B

When the base unit is unplugged from
the power supply, the handset will give
the "Out of Range" warning beep. Plug
the base in again and this will stop.

If you have difficulty operating your

IN CASE OF DIFFICULTY

THE PHONE DOESN'T WORK AT ALL

YOU GET NOISE, STATIC OR A WEAK SIGNAL EVEN WHEN YOU'RE NEAR THE BASE UNIT

YOU GET NOISE, STATIC OR A WEAK SIGNAL WHEN YOU'RE AWAY FROM THE BASE UNIT

THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL

phone, the suggestions below should
solve the problem. If you still have
difficulty after trying these suggestions,
call VTECH Communications at

US.

1-800-595-951 1 in the

and VTech

Electronics Canada Ltd at 1-800-267-

7377

in Canada.

"YOU GET -NOISE, STATIC, OR-A

'

WEAK 'SIGNAL

WHEN,;,YOUIRE

AWAY ,FROM THE BASE UNIT.

You may be' out of range. Either

move close to the base, or relocate
the base unit.
The layout of your home may be

limiting the range. Try moving the

base unit to another position.

pugged
Make sure the telephone line cord is

plugged firmly into the base unit and
the telephone wall jack.
Make sure the batteries are
properly charged. If the 'LOW
BATTERY' message is shown, the
battery pack needs charging.

;

.

.ll,',,l'.,

N.~D,IA.~;T,O.NE.~.;~;~;,;.-

.::.:~~~.j.,;:

~;t:!!:,Jj;.<:.a:~,

First check all the suggestions
above.

If you still don't hear a dial tone,
disconnect the base unit from the

telephone jack and connect a
different phone. If there is no dial

THE-HANDSET

WHEN YOU RECEIVE A CALL.

.

\.

.-

Make sure you have the handset

ringer activated. To set the ringer,

"PROGRAMMING THE

see

RINGER".

Make sure the telephone line

cord is plugged firmly into the

base unit and the telephone jack.

Make sure the power cord is

plugged in.

You may be too far from the base

unit.
You may have too many extension

phones on your telephone line to

allow all of them to ring. Try

unplugging some of the other

phones.

DOES

NOT

tone on that phone either, the

problem is in your wiring or local
service. Call your local telephone

company.

@'4%.rL..\.:.>,-..,-

;~~~~~G~~~~.~I~E,~~~TATI,c,

.W

~;fi

Y&u&$&!@&T~.E

,

8

i.,"

..,

!~&@wA

L~E,v,E

,OR:

N&~W.H

E

;-BASE,.~U.NI~~::~;

Household appliances plugged

YOU ,HEAR:OTHER, CALLS WHILE
USING Y0UR:PHONE.S

Disconnect' your base unit from
the telephone jack, and plug in a

A

regular telephone. If you still hear

other calls, the problem is probably

in your wiring or local service. Call
your local telephone company.

.::

into the same'circuit as the base
unit can sometimes cause

interference. Try moving the
appliance or the base unit to
another outlet.

YOU HEAR NOISE INTHEHANDSET,
AND NONE .OF THE KEYS OR
BUlTONS WORK.

-

Make sure the power cord is plugged
in.

5'5

RING

COMMON CURE FOR ELECTRONIC EQUIPMENT

..,,

Electronics, like people, can sometimes
get confused. If the unit does not
seem to be responding normally, then
try putting the handset in the cradle.

If it does not seem to respond after
trying this a few times, do the following
(in the order listed):

1. Disconnect the power to the base.

2. Disconnect (remove) the handset

battery pack.

3.

Remove the base unit battery
pack, where applicable.

4.

Wait a few minutes.

5. Connect power to the base.

6.

Install the handset battery pack.

7.

Install the base unit battery pack,

where applicable.

8. Place the handset in the base unit
cradle. If the handset has not been

recently charged, allow 8 hours

before use.

WHAT DOES OUR WARRANTY COVER?

WARRANTY STATEMENT

TECHNICAL SPECIFICATIONS

Any defect in material or workmanship.

FOR HOW LONG AFTER THE ORIGINAL PURCHASE?

To the original purchaser only - ONE YEAR.

WHAT WILL VTECH DO?

At our option, repair or replace your unit.

HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?

In the U.S. Call VTECH Communications customer service for Return
Authorization at:

1

1-800-595-951
Properly pack your unit. Include any cables & accessories which were
originally provided with the product. We recommend using the original carton
and packing materials.

Include in the package a copy of the sales receipt or other evidence of date
of original purchase (if the unit was purchased within the lase twelve months).

Print your name and address, along with a description of the defect, and

include this in the package Or Vtech Electronics.

lnclud payment for any service or repair not covered by warranty, as

determined by VTECH Communications.

Ship the unit via UPS Insured, or equivalent to the address provided by

VTECH Communications or VTech Electronics.

VTECH Communlcatlons assumes no responslblllty for unlts sent wlthout prlor Return

WHAT DOES OUR WARRANTY NOT COVER?

Batteries
Damage from misuse, neglect, or acts of nature (lightning, floods, power

surges,

etc.)
Products which may have been modified or incorporated into other products
Products purchased and/or operated outside the USA, its territories, or

Canada.
Products serviced by the owner or a service facility not expressly authorized

by VTECH Communications
Products purchased more than 12 months form current date
Units purchased in "AS IS" condition, or units purchased as "Distressed
Merchandise".

in Canada call 1-800-267-7377

Authorization.

Crystal Controlled Dual PLL Handset: 295 grams
synthesizer Base

TRANSMIT FREQUENCY

Handset: 925.05 MHz to 927.75 MHz Handset: Self-contained nickel-

(

All ten channels within this cadmium rechargeable

range)

:

Base

RECEIVE FREQUENCY MEM0.R

Handset: 902.3 MHz to 905.0 MHz

Base

NOMINAL EFFECTIVE RANGE

Maximum power allowed by FCC and
IC. Actual operating range may vary

according to environmental conditions

at the time of use.

SIZE

Handset : 19 x 6 x 3.5cm (L x W xT)

Base

902.3 MHz to 905.0 MHz
(All ten channels within this Base: 9VDC
range)

(All ten channels within this
range)

:

925.05 MHz to 927.75MHz Memory locations

(

All ten channels within this

range)

Maximum (Antenna ex­cluded)

:

21.5 x 15.5 x 5.5cm (L x

x

T)

Maximum (Antenna

excluded)

W

POWER.,.REQUIPE~ENTSir&~~Li~~zf.

Speed Dial:20 Memory locations, 20

CID

:

470 grams

battery supply,
nominal, 6OOrnAh capacity.

Q

300mA

digits per location.

:

Alpha Numeric Display 50

3.6V

HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO
WARRANTY?

This warranty gives you specific rights. You may also have other rights which
vary from state to state as province to province.

THIS