VTech VT 1921 User Manual

VTECH COMMUNICATIONS LTD.

9OOMHz

CORDLESS TELEPHONE

IVrECH]

of THE.VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTECH Communications, 8770 SW Nimbus Avenue Beaverton, Oregon, 97008. Distributed in Canada by VTECH Electronics Canada Ltd., Suite 200 Way Richmond, B.C.

Is a trademark of VTECH COMMUNICATIONS LTD.., a member

V~X

1Z9.

7671 Alderbridge

BEFORE USING YOUR NEW

PHONE, WE STRONGLY

YOU

RECOMMEND

READ THIS

OPTIONAL HEADSET INSTALLATION

AND OPERATING INSTRUCTIONS

OPERATION

NOTE:

Headset is connected to the cordless Handset, the Handset will be done to limit the effect of background noise.

The following operational characteristics apply to VTech Headsets. The same may also apply to other headsets, but VTech assumes no responsibility for their performance.

The VTech brand compatible Headset has a monaural design which is reversible, so you can wear your Headset on either the left or right ear, leaving one ear free for room conversation.

Whenever a compatible

micropho'ne on the

MUTED.

This is

(non-VTech) compatible

The headband can be adjusted to fit the contour of your head. Using both hands, slide the headband up or down so that it rests comfortably on your head with the speaker cushion centered against your ear.

For maximum sound quality, the flexible microphone should be positioned at the corner of your mouth, about one inch from your mouth.

OPTIONAL HEADSET INSTALLATION

AND OPERATING INSTRUCTIONS

Your VTech cordless telephone is equipped with a 2.5mm Headset Jack for

use with an

you choose to use the Headset option, you must do the following:

INSTALLATION

Obtain an optional accessory Headset, which is compatible with the VTech cordless telephone

~lease'contact VTech Comrnunicatlons Customer Service, toll-fiee at 1-800-595-9511, in Canada at 1-800-267-7377, for dealer information in $our local area.You can also purchase a compatible Headset directly from VTech Communications Customer Service.

Once you have a compatible 2.5mm Headset, locate the Headset Jack on the, Handset of your VTech cordless telephone. Connect the plug on the Headset to the jack on'the cordless .Handset. The plug should fit securely. Do not force the connection. See illustration

optional

accessory Headset for hands-free operation

PLUGTHE HEADSET

OPTIONAL

INTO

THE

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RIGHT

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LEFT

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INTRODUCTION

...

Special Features

..-i.

Parts Check List 3 FCC AND IC REGULATIONS

IMPORTANT SAFETY INSTRUCTIONS

...

REPLACING THE BAlTERY PACK GETTING STARTED

WALL MOUNTING 15 THE LCD DISPLAY

;

'"THE HANDSET LAYOUT

THE BASE UNIT LAYOUT

QUICK REFERENCE GUIDE BASIC OPERATION

ADVANCED FUNCTIONS CID Withcall Waiting

Switching Calls

Temporary Tone

Prograinming The Ringer Changing Ringer Types CALL WAITING TEMPORARY TONE Turning

Off

Checking The Ringer Type CLWDEL Key Function Advanced Dialing

MEMORY DIALING Storing Speed Dial Numbers Dialing From Memory Changing Stored Numbers

Deleting Stored Numbers Storing Special Codes

CID-CALLER ID CID-CALLER ID

Receiving and Storing Calls

Dialing From CID Memory Out Of Area Calls "Privateu Calls Transmission Error

Reviewing Numbers

Deleting Numbers ADDITIONAL OPERATING TIPS

MAINTENACE

CASE OF DIFFICULTY WARRANTY TECHNICAL SPECIFICATIONS

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.33

Congratulations! You have purchased one of the most sophisticated cordless telephones on the market! The 1921 has been designed to offer a new standard in cordless telephone technology.

Unlike most other cordless phones, the VT 1921 digitizes your voice using advanced ADPCM digital voice coding to provide noise and distortion free performance. In most conditions you will not be able to a cordless phone. Gone are the annoyances of static, interference and having to listen to other people's conversations on your cordless phone.

The VT 1921 scrambles your voice before it transmits it. This allows you the security of knowing that no one can tune in and eavesdrop on your conversations.

The VT 1921 decodes and displays name

and/or number Caller ID (CID) information where available and when subscribed to. The alpha-numeric display can show both number of the calling party. Up to 24 name characters or 11 phone number digits can be displayed on the LCD.

With the VT 1921, the user can easily answer a call by pressing any key otherthan the OFF, MUTEorVOLUME Keys. In addition, the handset keypad and LCD illuminate while the handset rings to signal an incoming call. This is very useful in a dark environment. The VT 1921 also provides a one-

PageIFind. Pressing the base

way

te!l you are using

thename and

PAGE key will cause the .handset to ring in a manner which distinguishes it from normal incoming ringing. This can be used to alert the handset user, or to simply locate the handset in the event that it is misplaced.

The VT 1921 uses special memory in both the base and handset which is not susceptible -to power failures. This provides permanent storage of a11 memory dial numbers, CID information as well as the base and handset security, codes.

When an optional battery pack is

installed, in the base unit, the uses this battery pack to provide operational backup in case of power failure. In this way you have access to all normal phone functions during a total power outage. Calls can still be placed and received without

interruption. More than will be possible with a fully charged battery pack in the base unit.

The extension is currently in use on the same phone line. The alert you when you are Out of Range, even when you're not using the phone!

1921 informs you that another

hours backup

phone.will also

1921

Fully Digital Link between Hand-

SPECIAL FEATURES

Parts Check List

set and Base with ADPCM voice

,:.coding.

Digitally-Scrambled Voice Communication. Name / Number CID display.

2 row by 12 character 5x7 dot matrix alpha-numeric LCD. 50 CID memory locations.

Backlit LCD on the handset. Backlit handset keypad. 20 location Programmable Memory

Digit Phone Number.

for

Channel Operation with auto

channel selection. Out-of-Range indication while the handset is in use or in standby mode.

Removable handset battery pack.

Spare battery charger in the base

unit.

Complete battery back-up in case of power failure (with optional spare battery pack installed in base).

Face-up Handset charging.

Easy answer

When the phone

rings, simply press any key other

than OFF, MUTE, or the Volume

Keys on the handset to answer. Auto hang up when returning the handset to the base' cradle.

Extension in use indicator. 24 Bit Digital Security Code.

DTMF and Pulse Dialing.

Low Battery Detect and Warning indicator.

Up to time or

hours continuous talk

days standby time. Volume Adjust on Handset. REDIAL, HOLD, PAGE and MUTE. Hearing-Aid Compatible Receiver. Detachable power supply. Non-volatile storage of security

code and memory dial records.

Programmable Ringer Types.

This manual is designed to make you

1921.

familiar with the VT

We strongly recommend you read the manual before using your phone.

parts

Base unit, Handset and

2. One-Line Telephone Cord

Battery Pack 1-800-267-7377 in Canada.

Wall mount accessory

Belt clip

I.._.

~i~~

..r_:...

i:;:,:'.:.i

_..__.UI..

;?:@

&~i:~j$+$

ada6or

. , .

To purchase replacement battery packs, call VTECH Communications

at 1-800-595-951

in the

WALL MOUNTING

BRACKET

U.S.

and

HANDSET BASE UNIT

AC POWER ADAPTOR

TELEPHONE LINE CORD

BATTERY PACK

BELT-CLIP

This equipment complies with Parts

15 and 68 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations of lndustry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device

must accept any interference, including

interference that may cause undesired

operation of the device.

label is located on the underside of

the base unit containing either the

FCC registration number and Ringer Equivalence Number (REN) or the 1C registration number and Load Num-

ber. You must, upon request, provide this information to your local telephone company.

This equipment is compatible with

inductively coupled hearing aids. should you experiencetrouble with this

telephone equipment, please contact:

RSS210 and CS-03

VTECH COMMUNICATIONS

SERVICE DEPT. at 1-800-595-951 in the U.S. and 1-800-267-7377

in Canada.

repaidwarranty information. The

For

telephone company may ask you to

disconnect this equipment from the

line network until the problem has

been corrected.

FCC

Part

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliances could void the user's authority to operate the

The equipment has been tested and found to comply with part FCC rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful

interference to radio communications.

However, there is no guarantee that

interference will not occur in a particular

installation. If this equipment does

cause harmful interference to radio or television reception, which can be

determined by turning the equipment

off and on, the user is encouraged to

try and correct the interference by one

or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between

the equipment and receiver.

Connect the equipment into an outlet or on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radiom technician for help.

equipment.,

of the

FCC

Part

The FCC requires that you connect your

cordless telephone to the nationwide telephone network through a modular telephone jack: (USOC

RJ11W or RJ14),. Your telephone company may

discontinue your service if your equipment causes harm to the telephone network. They will notify you in advance of disconnection, .if possible. During notification, you will be informed of your right to file a complaint with the FCC.

Occasionally, yourtelephone company may make changes in its facilities, equipment, operation, or procedures that could affect the equipment. If so, you will be given advance notice of the change to give

you an opportunity to maintain uninterrupted sewice.

The base unit contains no user serviceable parts. The handset contains a user replaceable battery pack.

it is determined Ithat your telephone equipment is malfunctioning, the FCC requires that it ndt be used and that it be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents or by others

who may be authorized by the FCC. For repair procedures, follow the instructions outlined under the VTECH Limited

Warranty1

operation.of your

RJ11 C,

This equipment.may not be used on coin service provided by the phone company or Party Lines.

The REN is useful in determining the number of devices you may connect to your telephone line and still enable the devices to ring when you receive a call. The general rule is that the REN value should not exceed 5.OA total; however, contact your local telephone company for the specific number in

your area.

IC (Industry Canada) This telephone is registered for use in Canada.

Notice:The REN assigned to this

device denotes the number of devices you may connect to the telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subjected only to the requirement that the sum of

the REN does not exceed five (5.0)

Notice:The Industry Canada label

identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed

using an acceptable method of connection. The customer should be

aware that compliance with the above conditions may not prevent degradation of services in some situations.

Repairs to certified equipment should be made by an authorized Canadian

maintenance facility designated by the supplier. Any repairs or alterations

made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

1921

Your at the maximum power allowed by the FCC and handset and base unit can communicate only over a certain distance location of the base unit and handset, weather, and the construction and layout of your home or office.

is designed to operate

IC. This means your

which will depend on the

When using yourtelephone equipment,

basic safety precautions should always be followed to reduce the risk of fire, electric shock including the following:

Read and ' understand all instructions.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before oleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp Cloth for cleaning.

Do not use thik product near water (for example,! near a bath tub, kitchen sink, or swimming pool).

an/3 ,injury to persons,

This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power

company.

8. Do not allow anything to rest on

the power cord. Do not locate this product where the cord will abused by persons walking on it.

Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution

may be particularly important in rural areas.

Caution: Users should not attempt to

make such connections

themselves, butshould contact the appropriate electrical inspection authority, or electrician, as appropriate.

Do not place this product on an unstable product may 'fall, causing serious damage to the product.

Slots and opgnings in the cabinet and the back rJr bottom are provided voltages or other risks. Incorrect for ventilation1 To protect it from overheating, hese openings must not be bloc ed by placing the subsequently used. product on t e bed, sofa, rug, or other similar urface. This product should never be placed near or over a radia,or or heat register. This product should not be placed

in a built-in insjtallation where proper

ventilation is not provided.

cart,!stand, or table. The

10.To reduce the risk of electric shock,

not

disassemble this product, but

do take it to a facility. Opening or removing cabinet

parts other than specified access

doors may expose you to dangerous

reassembling can cause electric shock when the appliance is

.Do not overload wall outlets and

extension cords as this can result in the risk of fire or electric shock.

VTECH

authorized service

---

IT'S IMPOSSIBLE TO OVER CHARGE THE BATTERY PACK

A WORD ABOUT RECHARGEABLE BATTERIES

Y,;

INSTRUCTIONS

........

.......................

-L-.;;_..;..

i....

..........

-r.*.,,

12.Unplug this product from the wall 13.Avoid using a telephone (other outlet and refer servicing to a than a cordless type) during an VTech authorized service facility electrical storm. There may be a under the following conditions: remote risk of electric shock from

lighting.

When the power supply cord

or plug is damaged or frayed.

B. If liquid has been spilled into

the product.

C. If the product has been

exposed to rain or water.

the product does not operate

normally by following the operating instructions. Adjust

onlythosecontrolsthatarecovered

by the operating instructions, SERVICE DEPT. at 1-800-595-951 1

because improper adjustment of in the other controls may result in In Canada. damage and will often require

extensive work by a VTech

authorized technician to restore the product to normal operation.

E. If the product has been dropped

and the cabinet has been

damaged.

If the product exhibits a distinct change in performance.

14.Do not use the telephone to report a gas leak in the vicinity of the leak.

VTECH COMMUNICATIONS

US. and 1-800-267-7377

SAVE THESE INSTRUCTIONS

CHARGING THE ,HANDSET ,BAT- TERY PACK

The handset of your telephone is powered by a rechargeable battery pack. It charges automatically whenever the handset is in the base. You should charge the battery pack for 16 hours when you first receive your phone. pack needs charging when:

The phone epits a warning tone

when you press the PHONE key. The low battery message is

displayed:

Yo)JIII know the battery

1921 cordless

The handsel seems completd dead, the LCD is clear and the

handset does not beep when you press the keys.

To Charge The. Battery Pack To charge the battery pack, place the handset in the, base unit. The CHARGE indicator will light to show the handset is seated properly and the battery is charging. It is

recommended be charged for at least 16 hours

initially and 8 h urs for maintenance charging. You c before that with diminished capacity, but it is best to c arge the battery pack fully. It will ta e several recharge cycles to ma imize the charge capacity of you battery pack. The maximum batte life between charges is 7 hours of co tinuous talk time or

days of stand by.

t at the battery pack

n use your telephone

Alternatively, a spare battery pack and it has been charging in the base unit, simply exchange the drained handset battery pack with the fully charged replacement battery pack from the base charger. Place the drained handset battery pack into the base charger to recharge.

The base spare battery charger does

NOT charge a battery pack as quickly as the handset battery charger. A full charge requires 24 hours when using

the spare battery charger.

The battery pack can be recharged many times, but if you get a low-battery signal

even after 16 hours of charging in the base cradle (or 24 hours in the base spare battery charger), the battery should be replaced.

To purchase replacement battery packs, call VTech Communications at 1-800-595-951 1 in the U.S. and VTech Electronics Canada Ltd at 1-800-

Your Nicad battery pack recharges whenever the Handset is returned to the Base Unit cradle. You may return the Handset to its cradle whenever you're not using the phone.

you have purchased

pack(s)

Follow the steps below:

The RBRC Seal

Remove the battery case cover by pressing on the ridged lines and sliding downward.

PRESS

and

DOWNWARD

Discard the old battery pack. Don't

SLIDE

put the old battery pack in a trash

compactor or a fire

Place the new battery pack in its

it could burst.

housing with the metal contacts

-down.

facing

PLACE

THE

BATTERY PACK INTO THE BAl-rER COMPARTMENT

PLEASE NOTE THE CORRECT POSITIOh OF THE BATTERY

PACK WHEN

CHANGING BATTER'

NEW

SLIDE IN THE

If the new battery pack is not already charged, place the handset in the cradle of the base unit

::i

ire

or lnju6

hours.

to allow it to charge for

EAUTIO~~$&,$

~ot~~duce the Risk of

to parsons, read and Follow the

Instru~tions~yyY~*-~

Use only VTECH rechargeable

battery pack.

Do not dispose of the battery in a

fire. The cell may explode.

IMPORTANT: Do not dispose of this battery into household garbage. For information on recycling or proper disposal, consult your local solid waste collection or disposal organization.

Do not dispose of the battery in a

fire. The cell may explode.

(contained in ciur product) indicates that VTech Col"nmunications,lNC. is voluntarily p'articipating in an industry program to collect and recycle these batteries at the end of their useful lives,when taken out of service within the United States and Canada. The RBRCa program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste,which be illegal in your areas.

VTech's payments to RBRCmmake it easy for you to drop off the spent battery at local retailers participating in the

RBRC" program or at authorized VTech product service centers. Please call

1-800-8-BATTERYTM for information

on Ni-Cd battery recycleing and disposal banslrestrictios in your area.VTechls involvement in this program is part of its commitment to protecting our environment and

conserving natural resources.

Remove the nickel-cadmium battery pack by pressing on the lock knob and sliding downward as mentioned on this page.

RBRCBis a registered trademark

Rechargeable Battery

Recycling Corporation.

Replace the battery case cover by sliding the cover upwards.

Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It mav be toxic if swallowed.

Exercise care in handling batteries in order not to short the battery with conducting materials

;

such as rings, bracelets, and keys. The battery. or conductor may overheat and cause burns.

Place a battery pack in the Spare

Battery charger. Make sure the metal charging contacts on the underside of the battery pack are aligned with the charging contacts in the Spare Battery charger.

Setting Choose an area near an electrical outlet and a telephone wall jack.

AC Power Adaptor

Plug the electrical outlet and the DC connector

to the back of the base unit.

UpcYour

power adaptor into an

TELEPHONE

1921

TONE PULSE SELECTION

SPARE BATTERY CHARGER The VT 1921 has a built-in spare

Battery Charger, which is located in the cradle of the Base Unit.

Installation

Remove the Spare Battery charger cover by pressing the release tab and lifting up.

Power When a Spare ~attery pack is installed in the Base Unit, the VT 1921 uses this battery pack to provide operational backup in case of a power failure. If you have a fully charged battery pack in the Spare Battery pack charger and there is a power outage, you will still

be able to place and receive calls for up to five may not function properly.

Replacing a Drained Handset bat- tery The Spare battery pack can also be used to replace a drained Handset battery pack to ensure uninterrupted use. Be sure to put the drained battery pack in the Spare Battery charger for recharging.

Backu~

hours.However, Caller ID

CAUTION:

POWER

Use only CLASS 2 9V DC SUPPLY included with your phone.

Handset Ringer

The handset ringer is programmed

as the factory default setting. Refer to PROGRAMMING THE RINGER on

page Setting the Tonelpulse Switch

The TONEIPULSE switch is located on the bottom of the base unit and is factory set to TONE. If you have touch tone service, do not change the switch setting. If you have rotary (Pulse) service, set the switch to PULSE.

for more information.

Charge the handset battery pack before use. The battery pack recharges

automatically whenever the handset is

in the base unit. The batteries must

be charged for

your phone for the first time.

ConnecL plug one end of the telephone cord

into a wall jack and the other end into

the back of the Base Unit.

T~!_ep~.s!?~J&g&C,~$&

hours before using

Please note that the Spare Battery compartment charges at a slower rate than a battery pack charging in the

Handset. It takes

charge a battery pack in the Spare

Battery charger.

hours to fully

+ 18 hidden pages

VTech VT 1921 User Manual

OPERATION

INSTALLATION

TABLE OF CONTENTS

INTRODUCTION

SPECIAL FEATURES

Parts Check List

IT'S IMPOSSIBLE TO OVER CHARGE THE BATTERY PACK

A WORD ABOUT RECHARGEABLE BATTERIES

Follow the steps below:

The RBRC Seal

AC Power Adaptor

Installation

Handset Ringer